College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Watmos Community Homes
Walsall, West Midlands. Hybrid Working.
Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first line diagnosis and resolution.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems or arrange 2nd/3rd line follow up when required. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose:
Reporting to the ICT Infrastructure and Support Team Leader, the post holder will be part of a small team who provide all ICT related services across the group structure, which comprises of 12 sites, including seven local TMO Offices, one Central Services Office, Three Local TMO Offices and one Central Services Office in London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing predominantly 1st Line technical support with a developing element of 2nd Line support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
12/08/2024
Full time
Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first line diagnosis and resolution.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems or arrange 2nd/3rd line follow up when required. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose:
Reporting to the ICT Infrastructure and Support Team Leader, the post holder will be part of a small team who provide all ICT related services across the group structure, which comprises of 12 sites, including seven local TMO Offices, one Central Services Office, Three Local TMO Offices and one Central Services Office in London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing predominantly 1st Line technical support with a developing element of 2nd Line support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
16/04/2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
18/12/2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Senior Java Developer Join a Leading Software Company and Propel Your Career in Java! Are you an experienced Java Developer passionate about working with cutting-edge technology? We re looking for a Senior Java Developer to join an expanding team based in Edinburgh. If you have a strong Java background and love working in a collaborative, innovative environment, this is the role for you! As a key member of our development team, you will work closely with international colleagues, contributing to the development and optimization of desktop applications for Windows. This is your chance to apply your Java expertise to real-world challenges while working with global teams. Key Responsibilities: Design, develop, and maintain desktop applications for Windows using Java and Visual Studio, ensuring your solutions are scalable and efficient. Collaborate with remote teams to deliver Java-based solutions that meet both technical and business requirements. Take ownership of complex problems and use your Java skills to build effective solutions that extend application functionality. Communicate effectively, breaking down technical details into easily understandable concepts for stakeholders. Work in an Agile environment with a focus on Scrum practices, continually improving the development process. Required Skills & Experience: 5+ years of commercial experience working with Java . At least 3 years working in a senior developer role. Solid experience in desktop application development for Windows. Proficiency in Visual Studio , and knowledge of C++ (v11+) is a bonus. Excellent problem-solving skills and a systematic approach to development. Strong communication skills and the ability to articulate technical concepts clearly. Self-motivated, organized, and able to thrive in a fast-paced environment. A degree in Computer Science or a related engineering discipline. Bonus Skills: Experience with scientific applications or the engineering industry. Familiarity with Azure DevOps, Unit Testing, and CI/CD Pipelines. Experience working with remote teams in an Agile environment, particularly within Scrum teams. Why Join our client? Work with a highly intelligent and passionate team of developers who share your love for Java. Competitive salary based on experience and skillset. Flexible working hours and the opportunity to work remotely. Generous 33 days of holiday (including bank holidays) and a swap-out program. Attractive insurance and pension benefits. Employee Assistance Programme to support your well-being. How to Apply: If you're excited about working on challenging Java projects and want to be part of an innovative and expanding company, apply now! Send your CV to APPLY.
24/03/2025
Full time
Senior Java Developer Join a Leading Software Company and Propel Your Career in Java! Are you an experienced Java Developer passionate about working with cutting-edge technology? We re looking for a Senior Java Developer to join an expanding team based in Edinburgh. If you have a strong Java background and love working in a collaborative, innovative environment, this is the role for you! As a key member of our development team, you will work closely with international colleagues, contributing to the development and optimization of desktop applications for Windows. This is your chance to apply your Java expertise to real-world challenges while working with global teams. Key Responsibilities: Design, develop, and maintain desktop applications for Windows using Java and Visual Studio, ensuring your solutions are scalable and efficient. Collaborate with remote teams to deliver Java-based solutions that meet both technical and business requirements. Take ownership of complex problems and use your Java skills to build effective solutions that extend application functionality. Communicate effectively, breaking down technical details into easily understandable concepts for stakeholders. Work in an Agile environment with a focus on Scrum practices, continually improving the development process. Required Skills & Experience: 5+ years of commercial experience working with Java . At least 3 years working in a senior developer role. Solid experience in desktop application development for Windows. Proficiency in Visual Studio , and knowledge of C++ (v11+) is a bonus. Excellent problem-solving skills and a systematic approach to development. Strong communication skills and the ability to articulate technical concepts clearly. Self-motivated, organized, and able to thrive in a fast-paced environment. A degree in Computer Science or a related engineering discipline. Bonus Skills: Experience with scientific applications or the engineering industry. Familiarity with Azure DevOps, Unit Testing, and CI/CD Pipelines. Experience working with remote teams in an Agile environment, particularly within Scrum teams. Why Join our client? Work with a highly intelligent and passionate team of developers who share your love for Java. Competitive salary based on experience and skillset. Flexible working hours and the opportunity to work remotely. Generous 33 days of holiday (including bank holidays) and a swap-out program. Attractive insurance and pension benefits. Employee Assistance Programme to support your well-being. How to Apply: If you're excited about working on challenging Java projects and want to be part of an innovative and expanding company, apply now! Send your CV to APPLY.
IT Desktop Support Engineer Mon - Friday - Office Hours Up to 34k DOE HU7 Area of Hull Cranswick is a leading UK food producer with revenue approaching 1.9 Billion. We produce and supply premium food to high profile UK grocery retailers, the food service sector and other UK and global customers. An exciting new opportunity has arisen for an IT Desktop Support Engineer to join our busy IT team at the Helsinki Road site in Hull (HU7 0WY). Working across a broad range of technologies and liaising with multiple departments across the business providing support for incidents, problems and requests. The successful candidate will become an integral part of our forward-thinking IT team, undertaking certified and on premises training covering numerous systems and software. With our industry leading facilities and ambitious growth plan, there has never been a more exciting time to join our team. Key Responsibilities (but not limited to); Build and install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with planned Preventative Maintenance Troubleshoot and resolve technical issues related to hardware, software, networking and peripheral technology Responsible for the update of the IT Help desk ticketing system by maintaining accurate records in respect of actions taken, histories and updating information on the system as and when required Create tickets to record technical issues and solutions, escalating issues to senior team members when necessary Responsible for the ongoing patch and vulnerability management of many of the company devices Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Maintain a clean and tidy work environment Create strong working relationships with key stakeholders Personal skill requirements; Proven work experience as a desktop Support Engineer, Technical Support or Similar Good language and communication skills Certification in Microsoft/CompTIA/ITIL and cisco would be advantageous Familiarity with Office 365, Network troubleshooting and MS Intune Excellent problem solving and multitasking skills Strong experience of working with Microsoft Windows OS with experience of Android/iOS Ability to work as part of a team We can offer; Excellent rates of pay Strong commitment to progression and personal development Profit sharing through discounted share scheme Hassle free auto-enrolment into company pension scheme Access to our 'Feed your Wellbeing' platform Free on-site parking If you are interested and meet the above criteria, please send your CV to (url removed) or call the Commercial team on (phone number removed) if you have any queries.
24/03/2025
Full time
IT Desktop Support Engineer Mon - Friday - Office Hours Up to 34k DOE HU7 Area of Hull Cranswick is a leading UK food producer with revenue approaching 1.9 Billion. We produce and supply premium food to high profile UK grocery retailers, the food service sector and other UK and global customers. An exciting new opportunity has arisen for an IT Desktop Support Engineer to join our busy IT team at the Helsinki Road site in Hull (HU7 0WY). Working across a broad range of technologies and liaising with multiple departments across the business providing support for incidents, problems and requests. The successful candidate will become an integral part of our forward-thinking IT team, undertaking certified and on premises training covering numerous systems and software. With our industry leading facilities and ambitious growth plan, there has never been a more exciting time to join our team. Key Responsibilities (but not limited to); Build and install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with planned Preventative Maintenance Troubleshoot and resolve technical issues related to hardware, software, networking and peripheral technology Responsible for the update of the IT Help desk ticketing system by maintaining accurate records in respect of actions taken, histories and updating information on the system as and when required Create tickets to record technical issues and solutions, escalating issues to senior team members when necessary Responsible for the ongoing patch and vulnerability management of many of the company devices Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Maintain a clean and tidy work environment Create strong working relationships with key stakeholders Personal skill requirements; Proven work experience as a desktop Support Engineer, Technical Support or Similar Good language and communication skills Certification in Microsoft/CompTIA/ITIL and cisco would be advantageous Familiarity with Office 365, Network troubleshooting and MS Intune Excellent problem solving and multitasking skills Strong experience of working with Microsoft Windows OS with experience of Android/iOS Ability to work as part of a team We can offer; Excellent rates of pay Strong commitment to progression and personal development Profit sharing through discounted share scheme Hassle free auto-enrolment into company pension scheme Access to our 'Feed your Wellbeing' platform Free on-site parking If you are interested and meet the above criteria, please send your CV to (url removed) or call the Commercial team on (phone number removed) if you have any queries.
Job Title: IT Support Team Leader Location: Manchester (Commutable from Salford, Bolton, Warrington, and surrounding areas) Salary: £35,000 + Excellent Benefits Introduction Are you an experienced IT professional with a knack for leadership? We have a fantastic opportunity for an IT Support Team Leader to join a well-established organization based in Manchester. With a competitive salary of £35,000 and a range of excellent benefits, this role offers the chance to lead a dedicated team and make a real impact. The company, with over 25 years of industry experience, is renowned for delivering cutting-edge solutions and exceptional service to its clients. This is a full-time, office-based role, perfect for someone seeking a dynamic and rewarding position. Duties & Responsibilities Team Leadership: Supervise a team of IT support staff, providing guidance and performance feedback to ensure efficient operations. Resource Management: Oversee shift schedules and ensure adequate team coverage during operational hours. Technical Escalation: Address complex IT issues and manage escalations effectively, working with other departments as needed. Process Improvement: Enhance existing workflows and ensure adherence to best practices. Customer Service: Maintain high levels of customer satisfaction through professional and effective communication. What Experience is Required Proven experience in a leadership role within an IT support environment. Strong technical expertise in desktop, server environments, and networking. Familiarity with ITSM tools and frameworks such as ITIL. Salary & Benefits Competitive salary of £35,000. Comprehensive benefits package, including health insurance and generous holiday entitlement. Opportunities for professional development and training. Location This role is based in Manchester and is easily commutable from Salford, Bolton, Warrington, Stockport, and other nearby areas. Onsite parking is available. How to Apply To apply, please send your CV in strict confidence to Kate Morgan at CV Screen. Don t miss out on this exciting opportunity to take your career to the next level. Alternate Job Titles IT Service Desk Manager IT Support Manager Technical Support Supervisor IT Operations Supervisor CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
24/03/2025
Full time
Job Title: IT Support Team Leader Location: Manchester (Commutable from Salford, Bolton, Warrington, and surrounding areas) Salary: £35,000 + Excellent Benefits Introduction Are you an experienced IT professional with a knack for leadership? We have a fantastic opportunity for an IT Support Team Leader to join a well-established organization based in Manchester. With a competitive salary of £35,000 and a range of excellent benefits, this role offers the chance to lead a dedicated team and make a real impact. The company, with over 25 years of industry experience, is renowned for delivering cutting-edge solutions and exceptional service to its clients. This is a full-time, office-based role, perfect for someone seeking a dynamic and rewarding position. Duties & Responsibilities Team Leadership: Supervise a team of IT support staff, providing guidance and performance feedback to ensure efficient operations. Resource Management: Oversee shift schedules and ensure adequate team coverage during operational hours. Technical Escalation: Address complex IT issues and manage escalations effectively, working with other departments as needed. Process Improvement: Enhance existing workflows and ensure adherence to best practices. Customer Service: Maintain high levels of customer satisfaction through professional and effective communication. What Experience is Required Proven experience in a leadership role within an IT support environment. Strong technical expertise in desktop, server environments, and networking. Familiarity with ITSM tools and frameworks such as ITIL. Salary & Benefits Competitive salary of £35,000. Comprehensive benefits package, including health insurance and generous holiday entitlement. Opportunities for professional development and training. Location This role is based in Manchester and is easily commutable from Salford, Bolton, Warrington, Stockport, and other nearby areas. Onsite parking is available. How to Apply To apply, please send your CV in strict confidence to Kate Morgan at CV Screen. Don t miss out on this exciting opportunity to take your career to the next level. Alternate Job Titles IT Service Desk Manager IT Support Manager Technical Support Supervisor IT Operations Supervisor CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Unlock Your Potential as a Cloud Engineer in the Heart of Worcester Are you ready to elevate your career to new heights? This is an exceptional opportunity for a Cloud Engineer to join a pioneering UK-based company at the forefront of automating the testing of automotive development sectors, including internal combustion engines, electric motors, batteries, and powertrains. Located in the vibrant city of Worcester, this role offers the chance to be part of a globally distributed software organisation, committed to innovation and excellence. What You Will Do: - Administer servers and Kubernetes orchestrated containerised software deployments in Microsoft Azure cloud platform. - Manage the Microsoft Azure DevOps development environment effectively. - Provide support for Linux server provisioning. - Oversee VMware vSphere infrastructure - from configuration and VM provisioning to virtual networks and SANs. - Administer Microsoft Windows Server - focusing on AD, OS updates, DNS, Group Policy, and PowerShell scripting. - Offer comprehensive support for Microsoft Windows desktop OS, including laptop and desktop computer hardware. What You Will Bring: - A degree in a relevant field or equivalent qualifications and experience. - Proven experience with cloud infrastructures, Kubernetes, GitOps, CI/CD, SaaS, and related technologies. - Solid background in Windows and Linux server administration. - Deep understanding of networking, including routing, switches, VPNs, and proxy servers. - A comprehensive grasp of IT security principles. - Competence in diagnosing computer hardware issues and administering Office 365, SharePoint, and Teams. Company Contribution & Industry Information: This role places you at the heart of a company dedicated to setting high standards in the automotive development sector, pushing the boundaries of what's possible in software automation and data management. Your contributions will directly support the company's challenging aspirations, fostering a culture of individual fulfilment and continuous improvement. Location: Based in Worcester, with the flexibility of some home working, this role offers the perfect blend of a stimulating work environment and the chance to enjoy life in one of the UK's most historic and picturesque cities. Dare to Dream Big This is not just a job; it's a career-defining opportunity. As a Cloud Engineer, you will not only contribute to groundbreaking projects but also grow with a company that values teamwork, creativity, and recognises individual and collective achievements. With flexible working arrangements and a commitment to your personal and professional development, this role is your chance to be part of something truly special. Are you ready to take the leap? If you're a motivated, positive, and responsible individual with a 'can-do' approach and the skills we're looking for, we would love to hear from you. Apply now and let's explore how you can make a significant impact in the world of automotive development technology. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
24/03/2025
Full time
Unlock Your Potential as a Cloud Engineer in the Heart of Worcester Are you ready to elevate your career to new heights? This is an exceptional opportunity for a Cloud Engineer to join a pioneering UK-based company at the forefront of automating the testing of automotive development sectors, including internal combustion engines, electric motors, batteries, and powertrains. Located in the vibrant city of Worcester, this role offers the chance to be part of a globally distributed software organisation, committed to innovation and excellence. What You Will Do: - Administer servers and Kubernetes orchestrated containerised software deployments in Microsoft Azure cloud platform. - Manage the Microsoft Azure DevOps development environment effectively. - Provide support for Linux server provisioning. - Oversee VMware vSphere infrastructure - from configuration and VM provisioning to virtual networks and SANs. - Administer Microsoft Windows Server - focusing on AD, OS updates, DNS, Group Policy, and PowerShell scripting. - Offer comprehensive support for Microsoft Windows desktop OS, including laptop and desktop computer hardware. What You Will Bring: - A degree in a relevant field or equivalent qualifications and experience. - Proven experience with cloud infrastructures, Kubernetes, GitOps, CI/CD, SaaS, and related technologies. - Solid background in Windows and Linux server administration. - Deep understanding of networking, including routing, switches, VPNs, and proxy servers. - A comprehensive grasp of IT security principles. - Competence in diagnosing computer hardware issues and administering Office 365, SharePoint, and Teams. Company Contribution & Industry Information: This role places you at the heart of a company dedicated to setting high standards in the automotive development sector, pushing the boundaries of what's possible in software automation and data management. Your contributions will directly support the company's challenging aspirations, fostering a culture of individual fulfilment and continuous improvement. Location: Based in Worcester, with the flexibility of some home working, this role offers the perfect blend of a stimulating work environment and the chance to enjoy life in one of the UK's most historic and picturesque cities. Dare to Dream Big This is not just a job; it's a career-defining opportunity. As a Cloud Engineer, you will not only contribute to groundbreaking projects but also grow with a company that values teamwork, creativity, and recognises individual and collective achievements. With flexible working arrangements and a commitment to your personal and professional development, this role is your chance to be part of something truly special. Are you ready to take the leap? If you're a motivated, positive, and responsible individual with a 'can-do' approach and the skills we're looking for, we would love to hear from you. Apply now and let's explore how you can make a significant impact in the world of automotive development technology. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Elevate Your IT Career Join Our High-Energy, Fast-Growing MSP! Are you a tech-savvy, dynamic professional looking to take the next leap in your IT career? Do you thrive in a fast-paced environment, delivering first-class service with enthusiasm and expertise? We have an exciting opportunity for a 2nd Line Support Technician to join our industry-leading Managed Service Provider (MSP) in Redhill. With rapid growth and a portfolio of 400+ business IT systems, we are expanding our team to keep delivering top-tier technology solutions and support. Why Join Us? Innovative Environment Work with cutting-edge tech and a variety of customer landscapes. Career Progression Training opportunities to sharpen your skills and accelerate your career. Collaborative Team Join a group of passionate IT professionals who excel in customer service and problem-solving. Social & Rewards Enjoy team events, performance-based bonuses, and a supportive workplace culture. The Role: 2nd Line Support Technician Location: Reigate (own transport required) Salary: £35,000 - £45,000 Benefits: 22 days annual leave (rising to 25 with service) Performance-based bonus Company laptop Ongoing training and certifications Regular team social events Your Mission: Act as a 2nd line point of contact for IT support queries via phone, email, and ticketing systems. Take full responsibility for troubleshooting and resolving IT incidents, escalating when necessary. Work closely with customers and third-party partners to deliver outstanding service. Play a role in project work and new customer onboardings. What You Bring to the Table: MSP experience At least 2-3 years in a similar role. Technical expertise Strong understanding of: Windows-based technologies (Active Directory, Servers Hyper-V, VMware, Dell) Virtual Desktops (Citrix, RDS) Networking (Switches, Firewalls) Backups (Veeam, off-site solutions) Detail-oriented mindset You spot the details others miss. Strong communication skills Both verbal and written, because IT is as much about people as it is about tech. Passion for technology You love problem-solving and staying ahead of the curve. Flexibility Comfortable with paid overtime when needed, as IT never sleeps. Are You Ready to Level Up? If you re looking for a challenging, rewarding, and career-boosting opportunity in a thriving MSP, we want to hear from you! Apply today and be part of something bigger. NS18561 For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
24/03/2025
Full time
Elevate Your IT Career Join Our High-Energy, Fast-Growing MSP! Are you a tech-savvy, dynamic professional looking to take the next leap in your IT career? Do you thrive in a fast-paced environment, delivering first-class service with enthusiasm and expertise? We have an exciting opportunity for a 2nd Line Support Technician to join our industry-leading Managed Service Provider (MSP) in Redhill. With rapid growth and a portfolio of 400+ business IT systems, we are expanding our team to keep delivering top-tier technology solutions and support. Why Join Us? Innovative Environment Work with cutting-edge tech and a variety of customer landscapes. Career Progression Training opportunities to sharpen your skills and accelerate your career. Collaborative Team Join a group of passionate IT professionals who excel in customer service and problem-solving. Social & Rewards Enjoy team events, performance-based bonuses, and a supportive workplace culture. The Role: 2nd Line Support Technician Location: Reigate (own transport required) Salary: £35,000 - £45,000 Benefits: 22 days annual leave (rising to 25 with service) Performance-based bonus Company laptop Ongoing training and certifications Regular team social events Your Mission: Act as a 2nd line point of contact for IT support queries via phone, email, and ticketing systems. Take full responsibility for troubleshooting and resolving IT incidents, escalating when necessary. Work closely with customers and third-party partners to deliver outstanding service. Play a role in project work and new customer onboardings. What You Bring to the Table: MSP experience At least 2-3 years in a similar role. Technical expertise Strong understanding of: Windows-based technologies (Active Directory, Servers Hyper-V, VMware, Dell) Virtual Desktops (Citrix, RDS) Networking (Switches, Firewalls) Backups (Veeam, off-site solutions) Detail-oriented mindset You spot the details others miss. Strong communication skills Both verbal and written, because IT is as much about people as it is about tech. Passion for technology You love problem-solving and staying ahead of the curve. Flexibility Comfortable with paid overtime when needed, as IT never sleeps. Are You Ready to Level Up? If you re looking for a challenging, rewarding, and career-boosting opportunity in a thriving MSP, we want to hear from you! Apply today and be part of something bigger. NS18561 For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Senior Technical Analyst Cardiff/Newport Up to 59,877 (% bonus) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than 840 million to protect the environment. Position Overview As a Senior Technical Analyst , you will play a critical role in implementing, configuring, governing, and advancing our technology portfolio. This role is ideal for someone with strong analytical and troubleshooting skills who is proactive in supporting a variety of business areas while continually seeking to enhance their technical expertise. Key responsibilities include: Key Responsibilities Desktop Services Management: Oversee and manage the underlying technologies and toolsets used to deliver desktop services across the organization. Provide technical expertise and specialist knowledge for all desktop infrastructure, with a focus on at least one core area of responsibility. Collaboration and Implementation: Collaborate closely with the ITS Lead Technical Architect and fellow Senior Technical Analysts to ensure all new and existing technologies meet design and security requirements. Regularly apply security updates and system patches for desktop service systems under your management. Vendor Relations & Roadmap Development: Work with vendors to develop and maintain a technical roadmap and support lifecycle for desktop systems, identifying potential risks and mitigation strategies. Training and Knowledge Transfer: Mentor and train technical analysts within the desktop infrastructure team to ensure high levels of technical knowledge and exceptional customer service. Collaborative Environment You will work closely with: Enterprise Operations Delivery Lead Operational Heads of Service and Business Improvement Managers Colleagues from Business Information Services and ITS Architecture Teams Team members across Retail and Support Services , as needed Qualifications & Experience Technical Expertise: Extensive experience supporting and troubleshooting one or more of the following: Active Directory / PKI and Certificate Management Endpoint Detection and Response Azure Security Products PowerShell Scripting Azure Active Directory Azure certifications (SC300, AZ104) are highly desirable. Think this one's for you? If you think this Senior Technical Analyst is for you then apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
24/03/2025
Full time
Senior Technical Analyst Cardiff/Newport Up to 59,877 (% bonus) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than 840 million to protect the environment. Position Overview As a Senior Technical Analyst , you will play a critical role in implementing, configuring, governing, and advancing our technology portfolio. This role is ideal for someone with strong analytical and troubleshooting skills who is proactive in supporting a variety of business areas while continually seeking to enhance their technical expertise. Key responsibilities include: Key Responsibilities Desktop Services Management: Oversee and manage the underlying technologies and toolsets used to deliver desktop services across the organization. Provide technical expertise and specialist knowledge for all desktop infrastructure, with a focus on at least one core area of responsibility. Collaboration and Implementation: Collaborate closely with the ITS Lead Technical Architect and fellow Senior Technical Analysts to ensure all new and existing technologies meet design and security requirements. Regularly apply security updates and system patches for desktop service systems under your management. Vendor Relations & Roadmap Development: Work with vendors to develop and maintain a technical roadmap and support lifecycle for desktop systems, identifying potential risks and mitigation strategies. Training and Knowledge Transfer: Mentor and train technical analysts within the desktop infrastructure team to ensure high levels of technical knowledge and exceptional customer service. Collaborative Environment You will work closely with: Enterprise Operations Delivery Lead Operational Heads of Service and Business Improvement Managers Colleagues from Business Information Services and ITS Architecture Teams Team members across Retail and Support Services , as needed Qualifications & Experience Technical Expertise: Extensive experience supporting and troubleshooting one or more of the following: Active Directory / PKI and Certificate Management Endpoint Detection and Response Azure Security Products PowerShell Scripting Azure Active Directory Azure certifications (SC300, AZ104) are highly desirable. Think this one's for you? If you think this Senior Technical Analyst is for you then apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
2nd Line Service Desk Engineer Salary: 27,000 - 32,500 DOE Location: Plymouth, Devon Excellent benefits include: 25 days holiday plus Bank Holidays (increasing with service) Fully funded training and industry-recognised certifications Vitality Healthcare Scheme 1 day per year fully paid to volunteer for charity Regular social events Are you a curious, inquisitive 2nd line support engineer who is keen to learn, develop, and progress? Do you want to work in a split role supporting both a high-security client on-site and multiple MSP customers? Then this role is for you! Our client, a leading IT service provider across a diverse mix of industries, is looking for a 2nd Line Service Desk Engineer. They work with you to achieve your goals, providing fully funded training and industry-recognised certifications. Key Responsibilities Provide 2nd Line technical support across desktops, servers, networks and cloud services Deliver on-site support for a high-security client, ensuring compliance with strict security policies Troubleshoot and resolve escalated technical issues, both remotely and in person. Support Microsoft 365, Windows Server and networking technologies Work with security-conscious organisations, following best practices for data protection and compliance. Key Requirements 2+ years' experience in an IT support role (preferably within an MSP) Strong knowledge of Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD) Good Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Knowledge and experience of Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management) Valid driving licence - flexible with travel and willing to be on the helpdesk or out on-site Ability to obtain security clearance (SC level or higher) Bonus Points for: Experience working in an MSP environment Exposure to MSP tools (RMM, PSA, ITIL frameworks) Understanding of cyber security frameworks (Cyber Essentials, ISO 27001) Knowledge of virtualisation (Hyper-V, VMware) and cloud platforms (Azure) Key Behaviours Exceptional communication and listening skills Curious and inquisitive Desire to progress Hunger to learn and develop Friendly and approachable Team player Proactive nature Strong attention to detail Excellent problem-solving and troubleshooting skills If you're enthusiastic about IT, enjoy problem-solving, and want to build your career within a forward-thinking MSP, we'd love to hear from you!
24/03/2025
Full time
2nd Line Service Desk Engineer Salary: 27,000 - 32,500 DOE Location: Plymouth, Devon Excellent benefits include: 25 days holiday plus Bank Holidays (increasing with service) Fully funded training and industry-recognised certifications Vitality Healthcare Scheme 1 day per year fully paid to volunteer for charity Regular social events Are you a curious, inquisitive 2nd line support engineer who is keen to learn, develop, and progress? Do you want to work in a split role supporting both a high-security client on-site and multiple MSP customers? Then this role is for you! Our client, a leading IT service provider across a diverse mix of industries, is looking for a 2nd Line Service Desk Engineer. They work with you to achieve your goals, providing fully funded training and industry-recognised certifications. Key Responsibilities Provide 2nd Line technical support across desktops, servers, networks and cloud services Deliver on-site support for a high-security client, ensuring compliance with strict security policies Troubleshoot and resolve escalated technical issues, both remotely and in person. Support Microsoft 365, Windows Server and networking technologies Work with security-conscious organisations, following best practices for data protection and compliance. Key Requirements 2+ years' experience in an IT support role (preferably within an MSP) Strong knowledge of Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD) Good Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Knowledge and experience of Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management) Valid driving licence - flexible with travel and willing to be on the helpdesk or out on-site Ability to obtain security clearance (SC level or higher) Bonus Points for: Experience working in an MSP environment Exposure to MSP tools (RMM, PSA, ITIL frameworks) Understanding of cyber security frameworks (Cyber Essentials, ISO 27001) Knowledge of virtualisation (Hyper-V, VMware) and cloud platforms (Azure) Key Behaviours Exceptional communication and listening skills Curious and inquisitive Desire to progress Hunger to learn and develop Friendly and approachable Team player Proactive nature Strong attention to detail Excellent problem-solving and troubleshooting skills If you're enthusiastic about IT, enjoy problem-solving, and want to build your career within a forward-thinking MSP, we'd love to hear from you!
2nd Line Support Engineer - Service Desk - Plymouth Onsite work Full driving license is required for this role Salary up to 32.5k 2nd Line Support Engineer required for a leading client based in Plymouth. My client is currently seeking a We are seeking a skilled Second Line Service Desk Engineer to join our dynamic Managed Service Provider (MSP) team in a unique split-role position. This role is divided equally between onsite and multiple client sites. This is an excellent opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or for an experienced MSP engineer seeking their next challenge with a leading regional provider. In this role, you'll work with a diverse range of technologies, clients, and security-focused environments, enhancing your technical expertise, problem-solving abilities, and client engagement skills. Key skills and responsibilities, Provide Second Line technical support across desktops, servers, networks, and cloud services. Deliver on-site support for a high-security client, ensuring strict compliance with security policies. Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person. Support Microsoft 365, Windows Server, and networking technologies. Proven experience in Second Line IT Support. Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD). Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN). Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management). Excellent communication skills with the ability to engage professionally with clients. A full driving licence (client site visits required). Eligibility to obtain Security Clearance (SC level or higher) Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
24/03/2025
Full time
2nd Line Support Engineer - Service Desk - Plymouth Onsite work Full driving license is required for this role Salary up to 32.5k 2nd Line Support Engineer required for a leading client based in Plymouth. My client is currently seeking a We are seeking a skilled Second Line Service Desk Engineer to join our dynamic Managed Service Provider (MSP) team in a unique split-role position. This role is divided equally between onsite and multiple client sites. This is an excellent opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or for an experienced MSP engineer seeking their next challenge with a leading regional provider. In this role, you'll work with a diverse range of technologies, clients, and security-focused environments, enhancing your technical expertise, problem-solving abilities, and client engagement skills. Key skills and responsibilities, Provide Second Line technical support across desktops, servers, networks, and cloud services. Deliver on-site support for a high-security client, ensuring strict compliance with security policies. Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person. Support Microsoft 365, Windows Server, and networking technologies. Proven experience in Second Line IT Support. Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD). Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN). Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management). Excellent communication skills with the ability to engage professionally with clients. A full driving licence (client site visits required). Eligibility to obtain Security Clearance (SC level or higher) Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
Job Title: Head of Cyber Security Hours: 35 hours per week, Monday to Friday Job Overview: My client is seeking a highly experienced and strategic Head of Cyber Security to lead and enhance the organisation's security posture across IT Security, Cyber Security, and Information Security functions. This role requires a deep understanding of both technical and governance-based security practices, ensuring a balance between operational resilience, risk management, and business enablement. Key Responsibilities: Develop and implement robust technical security controls across the organisation's Microsoft and Azure-based infrastructure to mitigate cyber threats. Lead vulnerability management and remediation efforts, ensuring risks are identified and addressed across cloud and on-premises environments. Enhance and manage security monitoring, detection, and response capabilities using Microsoft security tools, including Microsoft Defender, Sentinel, and Entra ID security features. Drive security architecture and engineering strategies, embedding secure design principles across cloud and hybrid infrastructures. Oversee identity and access management (IAM) by enforcing least privilege principles and securing authentication processes across Microsoft platforms. Coordinate and lead incident response activities, working with internal teams and third-party providers to contain and remediate security breaches. Ensure endpoint security for user devices, virtual desktops, and cloud-based services using Microsoft Defender for Endpoint and other relevant tools. Support security assessments and integration's related to mergers and acquisitions, ensuring thorough due diligence and risk mitigation. Stay informed about evolving cyber threats and proactively adapt security measures to counter emerging risks. Oversee governance and compliance requirements, ensuring alignment with security policies and regulatory obligations such as ISO 27001, NIST, and CIS benchmarks. Technical Skills & Certifications: Relevant certifications such as CISSP, CISM, Security Blue Team, Microsoft Certified: Azure Security Engineer Associate (AZ-500), Security Operations Analyst Associate (SC-200), and Cybersecurity Architect Expert (SC-100) are highly desirable. Expertise in Microsoft security solutions, including Microsoft Defender (Endpoint, Identity, Cloud), Microsoft Sentinel (SIEM), Entra ID Security Features, and Microsoft Purview. Strong knowledge of Azure security controls, including Azure Firewall, Key Vault, Conditional Access, and Azure Network Security. Deep understanding of identity and access management (IAM), MFA, and privileged access security in Microsoft environments. Hands-on experience with vulnerability management tools, security patching, and hardening of cloud and on-premises systems. Proficiency in security automation, scripting, and Infrastructure-as-Code (IaC) using PowerShell, Azure Policy, Azure Automation Accounts, and Logic App workflows. Experience with network security principles, including zero-trust architecture, segmentation, firewalls, and secure remote access solutions. Strong understanding of cyber threat intelligence, MITRE ATT&CK framework, and advanced threat detection methodologies. Salary & Benefits: Salary of 85,000 - 100,000 per annum. Management bonus entitlement of up to 10%, with a stretch target between 7.5% - 10% Holiday entitlement: 175 hours/25 days plus bank holidays Auto-enrolment pension at 4% with matched company contributions up to 4%. Life assurance - 2x annual salary. Discretionary company sick pay. Eye-care vouchers. Employee assistance programme. Annual leave buy and sell Option to increase life assurance above core cover. Critical illness insurance. Health cash plan. On-the-job training and continuing professional development. Reimbursement of applicable professional subscriptions. WorkStars - reward and recognition scheme in partnership with a large selection of UK retailers. Working Arrangements: Candidates can be based nationally. Ideally, candidates should be able to travel to London once or twice a month. Travel expenses will be covered by Emeria. If you are interested in this position please apply now, or email removed)
24/03/2025
Full time
Job Title: Head of Cyber Security Hours: 35 hours per week, Monday to Friday Job Overview: My client is seeking a highly experienced and strategic Head of Cyber Security to lead and enhance the organisation's security posture across IT Security, Cyber Security, and Information Security functions. This role requires a deep understanding of both technical and governance-based security practices, ensuring a balance between operational resilience, risk management, and business enablement. Key Responsibilities: Develop and implement robust technical security controls across the organisation's Microsoft and Azure-based infrastructure to mitigate cyber threats. Lead vulnerability management and remediation efforts, ensuring risks are identified and addressed across cloud and on-premises environments. Enhance and manage security monitoring, detection, and response capabilities using Microsoft security tools, including Microsoft Defender, Sentinel, and Entra ID security features. Drive security architecture and engineering strategies, embedding secure design principles across cloud and hybrid infrastructures. Oversee identity and access management (IAM) by enforcing least privilege principles and securing authentication processes across Microsoft platforms. Coordinate and lead incident response activities, working with internal teams and third-party providers to contain and remediate security breaches. Ensure endpoint security for user devices, virtual desktops, and cloud-based services using Microsoft Defender for Endpoint and other relevant tools. Support security assessments and integration's related to mergers and acquisitions, ensuring thorough due diligence and risk mitigation. Stay informed about evolving cyber threats and proactively adapt security measures to counter emerging risks. Oversee governance and compliance requirements, ensuring alignment with security policies and regulatory obligations such as ISO 27001, NIST, and CIS benchmarks. Technical Skills & Certifications: Relevant certifications such as CISSP, CISM, Security Blue Team, Microsoft Certified: Azure Security Engineer Associate (AZ-500), Security Operations Analyst Associate (SC-200), and Cybersecurity Architect Expert (SC-100) are highly desirable. Expertise in Microsoft security solutions, including Microsoft Defender (Endpoint, Identity, Cloud), Microsoft Sentinel (SIEM), Entra ID Security Features, and Microsoft Purview. Strong knowledge of Azure security controls, including Azure Firewall, Key Vault, Conditional Access, and Azure Network Security. Deep understanding of identity and access management (IAM), MFA, and privileged access security in Microsoft environments. Hands-on experience with vulnerability management tools, security patching, and hardening of cloud and on-premises systems. Proficiency in security automation, scripting, and Infrastructure-as-Code (IaC) using PowerShell, Azure Policy, Azure Automation Accounts, and Logic App workflows. Experience with network security principles, including zero-trust architecture, segmentation, firewalls, and secure remote access solutions. Strong understanding of cyber threat intelligence, MITRE ATT&CK framework, and advanced threat detection methodologies. Salary & Benefits: Salary of 85,000 - 100,000 per annum. Management bonus entitlement of up to 10%, with a stretch target between 7.5% - 10% Holiday entitlement: 175 hours/25 days plus bank holidays Auto-enrolment pension at 4% with matched company contributions up to 4%. Life assurance - 2x annual salary. Discretionary company sick pay. Eye-care vouchers. Employee assistance programme. Annual leave buy and sell Option to increase life assurance above core cover. Critical illness insurance. Health cash plan. On-the-job training and continuing professional development. Reimbursement of applicable professional subscriptions. WorkStars - reward and recognition scheme in partnership with a large selection of UK retailers. Working Arrangements: Candidates can be based nationally. Ideally, candidates should be able to travel to London once or twice a month. Travel expenses will be covered by Emeria. If you are interested in this position please apply now, or email removed)
3rd Line Support Engineer - Milton Keynes 5 Days per week onsite - 35,000 - 40,000 3rd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 3rd Line support experience Conduct administration tasks for server operating systems Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Administer backup technologies and antivirus/security software. Execute cable patching and utilise remote access tools. Leverage ITSM tools for streamlined service delivery. Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. Possess outstanding customer service and communication aptitudes. Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested!?! Please send your up to date CV to Lewis Rushton at Crimson for review. Not interested?! Do you know anyone that might be? Refer a friend for this role to earn 250 worth of vouchers. (url removed) Crimson are acting as an employment business in regards to this vacancy.
24/03/2025
Full time
3rd Line Support Engineer - Milton Keynes 5 Days per week onsite - 35,000 - 40,000 3rd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 3rd Line support experience Conduct administration tasks for server operating systems Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Administer backup technologies and antivirus/security software. Execute cable patching and utilise remote access tools. Leverage ITSM tools for streamlined service delivery. Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. Possess outstanding customer service and communication aptitudes. Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested!?! Please send your up to date CV to Lewis Rushton at Crimson for review. Not interested?! Do you know anyone that might be? Refer a friend for this role to earn 250 worth of vouchers. (url removed) Crimson are acting as an employment business in regards to this vacancy.
Job Title: Full stack Developer (C#/React/Blazor,) Salary: £60,000 plus package Location: London, SE1 (South Bank/Waterloo) Hours: Monday - Friday, 9.00am to 5.00pm - with Hybrid Working The Sun is shining and where better to work than a stone's throw from the South Bank? In some funky offices with the most amazing fish tank, working on some fantastic technological solutions. A strong developer for this role would have: C# (.NET Core/.NET 6+): Strong experience in Back End, desktop, and web application development, RESTful API design, and microservices Python: Ability to write scripts for automating workflows, geospatial data processing, and migrating/developing Rhino plugins and Back End services JavaScript & TypeScript: Proficiency in modern Front End frameworks such as React, Blazor, or Razor SQL & Database Management: Expertise in PostgreSQL with PostGIS for handling spatial data Good experience coding using Entity Framework This opportunity is with an independent firm of chartered surveyors and technical specialists, known for pioneering rights of light, neighbourly matters, and designing for daylight in increasingly dense cities. For over 30 years, they've delivered creative solutions on some of the most prestigious developments in the UK and worldwide. Specialising in rights of light, neighbourly matters, daylight and sunlight, wind microclimate, measured surveys, and building consultancy, they are at the forefront of designing sustainable and vibrant cities. Beyond their technical expertise, they are a team driven by a shared set of values that define who they are and how they work: Look out for each other: They believe a smile or an encouraging word can make all the difference. Here, you'll be part of a team that supports each other through thick and thin. Keep perspective: They know work can be busy, but they also know when to take a step back. you'll be part of a culture that values balance and perspective. Engage constructively: When challenges arise, they tackle them with a solution-oriented mindset. You'll work with people who focus on outcomes that benefit everyone involved. Leave it with me: They embrace every task fully, owning our responsibilities and always doing our best. Share your ideas: They believe that everyone is creative. Whether it's a new process, a team-building idea, or a fresh approach, your voice matters here. There's always a solution: No matter the challenge, they believe that with patience and persistence, they'll find the answer. Ask why: Curiosity is at the heart of growth. You'll be encouraged to question, explore, and challenge the status quo because that's how they make a difference. Meet The Research & Development Team The Research & Development team at is a fast-paced and innovative group focused on developing cutting-edge software, automation tools, and geospatial applications. They work closely with surveyors, architects, and engineers to deliver robust digital solutions that support planning and development in urban environments. As part of this team, you will have the opportunity to work on industry-leading tools, applying modern technologies to enhance accuracy, efficiency, and insights across core services. Why You'll Love This Role: This is an exciting opportunity to lead software development projects that directly impact the built environment. You will work closely with technical specialists and stakeholders to design, develop, and maintain innovative applications for internal and external use. This role is ideal for: A highly skilled developer looking to work on technically challenging projects. Someone who enjoys problem-solving and creating scalable, efficient, and automated solutions. A developer eager to apply geospatial technologies and work with cloud-based infrastructures. You will be encouraged to take ownership of projects, work autonomously, and bring new ideas to the table. Your Day-to-Day: In this role, your key responsibilities will include: Providing input on product/software change requests. Translating business requirements into software design and implementation. Assessing the impact of proposed changes to existing software. Estimating development effort and delivering high-quality work within agreed timeframes. Documenting software implementation, assumptions, and design decisions. Developing applications that are scalable, resilient, and designed with low Total Cost of Ownership (TCO). Writing and maintaining high-quality, efficient code in C#, JavaScript, Python, and SQL. Conducting unit testing, supporting system, performance, regression, and integration testing. Supporting user acceptance testing (UAT). Ensuring software applications meet SLAs and performance expectations. Accurately logging effort in the Time Tracking System. Supporting the Incident Management process to ensure timely resolutions. Performing software upgrades in line with Change Management processes. Continuously improving software development processes, driving best practices and innovation.
24/03/2025
Full time
Job Title: Full stack Developer (C#/React/Blazor,) Salary: £60,000 plus package Location: London, SE1 (South Bank/Waterloo) Hours: Monday - Friday, 9.00am to 5.00pm - with Hybrid Working The Sun is shining and where better to work than a stone's throw from the South Bank? In some funky offices with the most amazing fish tank, working on some fantastic technological solutions. A strong developer for this role would have: C# (.NET Core/.NET 6+): Strong experience in Back End, desktop, and web application development, RESTful API design, and microservices Python: Ability to write scripts for automating workflows, geospatial data processing, and migrating/developing Rhino plugins and Back End services JavaScript & TypeScript: Proficiency in modern Front End frameworks such as React, Blazor, or Razor SQL & Database Management: Expertise in PostgreSQL with PostGIS for handling spatial data Good experience coding using Entity Framework This opportunity is with an independent firm of chartered surveyors and technical specialists, known for pioneering rights of light, neighbourly matters, and designing for daylight in increasingly dense cities. For over 30 years, they've delivered creative solutions on some of the most prestigious developments in the UK and worldwide. Specialising in rights of light, neighbourly matters, daylight and sunlight, wind microclimate, measured surveys, and building consultancy, they are at the forefront of designing sustainable and vibrant cities. Beyond their technical expertise, they are a team driven by a shared set of values that define who they are and how they work: Look out for each other: They believe a smile or an encouraging word can make all the difference. Here, you'll be part of a team that supports each other through thick and thin. Keep perspective: They know work can be busy, but they also know when to take a step back. you'll be part of a culture that values balance and perspective. Engage constructively: When challenges arise, they tackle them with a solution-oriented mindset. You'll work with people who focus on outcomes that benefit everyone involved. Leave it with me: They embrace every task fully, owning our responsibilities and always doing our best. Share your ideas: They believe that everyone is creative. Whether it's a new process, a team-building idea, or a fresh approach, your voice matters here. There's always a solution: No matter the challenge, they believe that with patience and persistence, they'll find the answer. Ask why: Curiosity is at the heart of growth. You'll be encouraged to question, explore, and challenge the status quo because that's how they make a difference. Meet The Research & Development Team The Research & Development team at is a fast-paced and innovative group focused on developing cutting-edge software, automation tools, and geospatial applications. They work closely with surveyors, architects, and engineers to deliver robust digital solutions that support planning and development in urban environments. As part of this team, you will have the opportunity to work on industry-leading tools, applying modern technologies to enhance accuracy, efficiency, and insights across core services. Why You'll Love This Role: This is an exciting opportunity to lead software development projects that directly impact the built environment. You will work closely with technical specialists and stakeholders to design, develop, and maintain innovative applications for internal and external use. This role is ideal for: A highly skilled developer looking to work on technically challenging projects. Someone who enjoys problem-solving and creating scalable, efficient, and automated solutions. A developer eager to apply geospatial technologies and work with cloud-based infrastructures. You will be encouraged to take ownership of projects, work autonomously, and bring new ideas to the table. Your Day-to-Day: In this role, your key responsibilities will include: Providing input on product/software change requests. Translating business requirements into software design and implementation. Assessing the impact of proposed changes to existing software. Estimating development effort and delivering high-quality work within agreed timeframes. Documenting software implementation, assumptions, and design decisions. Developing applications that are scalable, resilient, and designed with low Total Cost of Ownership (TCO). Writing and maintaining high-quality, efficient code in C#, JavaScript, Python, and SQL. Conducting unit testing, supporting system, performance, regression, and integration testing. Supporting user acceptance testing (UAT). Ensuring software applications meet SLAs and performance expectations. Accurately logging effort in the Time Tracking System. Supporting the Incident Management process to ensure timely resolutions. Performing software upgrades in line with Change Management processes. Continuously improving software development processes, driving best practices and innovation.
Service Engineering Team Leader Location: Sittingbourne, Kent 50 - 55k Are you an experienced IT Team Leader looking for your next challenge? Do you thrive on mentoring and guiding technical teams while driving service excellence? Would you like to take ownership of third-line escalations and continuous service improvements? Established for over 30 years, our client is a market-leading MSP specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector and Education organisations, as well as other service providers. They are now looking for a Service Engineering Team Leader to lead, guide, and mentor a skilled technical team, ensuring seamless service delivery, technical excellence, and third-line escalation support. This role is pivotal in managing service improvement plans, overseeing client onboarding, and driving continuous enhancements in IT infrastructure, cloud solutions, and cybersecurity. You will have the opportunity to work with cutting-edge technologies, drive process automation, and lead high-impact IT projects while fostering a culture of collaboration and innovation. Duties Technical Leadership & Mentorship Lead and coach a team of engineers, ensuring high standards of performance and accountability. Set clear goals, manage workloads, and conduct performance reviews. Act as a point of escalation for complex technical issues, guiding the team through challenges. Encourage a collaborative and motivated work environment. Technical Escalations & Problem Solving Manage and resolve third-line technical issues, ensuring compliance with SLAs and KPIs. Handle escalations across a wide range of IT systems, including servers, networking, and security. Perform root cause analysis, implementing solutions to prevent recurring issues. Service & Process Improvement Identify opportunities for optimisation, automation, and efficiency within the service desk and IT infrastructure. Develop and implement service improvement plans, enhancing customer satisfaction and operational effectiveness. Stay up to date with industry best practices and emerging technologies. Technical Capabilities & Systems Supported You will be responsible for supporting, configuring, troubleshooting, and optimising: Microsoft Technologies: Windows OS (Desktop & Server), Office 365, Active Directory, Virtualisation (VMware/Hyper-V). Networking & Security: TCP/IP, DNS, DHCP, VPNs, routers, switches, and firewalls (including WatchGuard). Cloud & Cybersecurity: Cloud-based solutions (Azure, AWS, Snowflake), antivirus, backup solutions, email security. Hardware & End-User Support: Servers, desktops, mobile devices, printers, and peripherals. ITIL & Service Management: ITIL framework, incident and problem management, ticketing systems. Client Onboarding & Project Management Oversee client onboarding processes, ensuring smooth transitions and high-quality documentation. Lead technical implementation projects, ensuring seamless integration into business-as-usual (BAU) support. Ensure projects are delivered on time, within scope, and aligned with business goals. What We Are Looking For Proven leadership experience in an IT support or service delivery environment, ideally within managed services or an MSP. Strong technical background across Microsoft, networking, cloud, and cybersecurity solutions. Excellent problem-solving skills, capable of handling high-level technical escalations. Strong communication and stakeholder engagement skills, able to liaise with teams at all levels. Experience managing SLAs, KPIs, and driving service improvements. Project management experience, delivering IT solutions and onboarding new clients. Relevant IT certifications are desirable but not essential (Microsoft, Cisco, ITIL). Why Join? Lead a high-performing technical team and shape the future of service delivery. Work with cutting-edge technologies in cloud, security, and enterprise IT solutions. Opportunity to drive innovation, process automation, and service excellence. Supportive work environment with ongoing professional development opportunities. Ready to take the next step? Apply today!
24/03/2025
Full time
Service Engineering Team Leader Location: Sittingbourne, Kent 50 - 55k Are you an experienced IT Team Leader looking for your next challenge? Do you thrive on mentoring and guiding technical teams while driving service excellence? Would you like to take ownership of third-line escalations and continuous service improvements? Established for over 30 years, our client is a market-leading MSP specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector and Education organisations, as well as other service providers. They are now looking for a Service Engineering Team Leader to lead, guide, and mentor a skilled technical team, ensuring seamless service delivery, technical excellence, and third-line escalation support. This role is pivotal in managing service improvement plans, overseeing client onboarding, and driving continuous enhancements in IT infrastructure, cloud solutions, and cybersecurity. You will have the opportunity to work with cutting-edge technologies, drive process automation, and lead high-impact IT projects while fostering a culture of collaboration and innovation. Duties Technical Leadership & Mentorship Lead and coach a team of engineers, ensuring high standards of performance and accountability. Set clear goals, manage workloads, and conduct performance reviews. Act as a point of escalation for complex technical issues, guiding the team through challenges. Encourage a collaborative and motivated work environment. Technical Escalations & Problem Solving Manage and resolve third-line technical issues, ensuring compliance with SLAs and KPIs. Handle escalations across a wide range of IT systems, including servers, networking, and security. Perform root cause analysis, implementing solutions to prevent recurring issues. Service & Process Improvement Identify opportunities for optimisation, automation, and efficiency within the service desk and IT infrastructure. Develop and implement service improvement plans, enhancing customer satisfaction and operational effectiveness. Stay up to date with industry best practices and emerging technologies. Technical Capabilities & Systems Supported You will be responsible for supporting, configuring, troubleshooting, and optimising: Microsoft Technologies: Windows OS (Desktop & Server), Office 365, Active Directory, Virtualisation (VMware/Hyper-V). Networking & Security: TCP/IP, DNS, DHCP, VPNs, routers, switches, and firewalls (including WatchGuard). Cloud & Cybersecurity: Cloud-based solutions (Azure, AWS, Snowflake), antivirus, backup solutions, email security. Hardware & End-User Support: Servers, desktops, mobile devices, printers, and peripherals. ITIL & Service Management: ITIL framework, incident and problem management, ticketing systems. Client Onboarding & Project Management Oversee client onboarding processes, ensuring smooth transitions and high-quality documentation. Lead technical implementation projects, ensuring seamless integration into business-as-usual (BAU) support. Ensure projects are delivered on time, within scope, and aligned with business goals. What We Are Looking For Proven leadership experience in an IT support or service delivery environment, ideally within managed services or an MSP. Strong technical background across Microsoft, networking, cloud, and cybersecurity solutions. Excellent problem-solving skills, capable of handling high-level technical escalations. Strong communication and stakeholder engagement skills, able to liaise with teams at all levels. Experience managing SLAs, KPIs, and driving service improvements. Project management experience, delivering IT solutions and onboarding new clients. Relevant IT certifications are desirable but not essential (Microsoft, Cisco, ITIL). Why Join? Lead a high-performing technical team and shape the future of service delivery. Work with cutting-edge technologies in cloud, security, and enterprise IT solutions. Opportunity to drive innovation, process automation, and service excellence. Supportive work environment with ongoing professional development opportunities. Ready to take the next step? Apply today!
Junior Technical Support Engineer Farnborough £28,000 per annum + quarterly bonuses Hybrid An opportunity to join a rapidly growing and successful technical consultancy as a Junior Technical Support Engineer, where you will play a vital role in ensuring the seamless operation of technology systems. In this position, you'll have the opportunity to work in a dynamic environment where your contributions are valued. You will provide high-quality technical support to both internal teams and external clients, manage IT projects, and participate in initiatives that promote continuous improvement across the company. Key Responsibilities: Customer Engagement: Build strong relationships with clients, addressing their technical needs and ensuring satisfaction. Internal Technical Support: Serve as a go-to resource for technical inquiries and issues within the organization. Training & Expertise: Deliver product training and share technical knowledge with all internal staff, enhancing their skills and efficiency. Desktop Support: Provide hands-on support for desktop issues and manage software configurations to optimize performance. Project Leadership: Lead small to medium-sized IT projects as directed by the Technical Support Manager, ensuring timely and successful execution. Device Setup: Configure new laptops (both Mac and PC), ensuring all necessary software is installed and ready for use. Security Maintenance: Uphold and improve security protocols, applying necessary upgrades to all company devices to protect sensitive information. Required Experience: Proven experience as a Junior Technical Support Engineer or in a similar technical role. Proficient in Windows and Mac OS environments. Strong skills in diagnosing and troubleshooting technical issues efficiently. Solid understanding of computer systems, mobile devices, and other technology products. This role is a fantastic opportunity to learn, grow, and advance your career in a specialist consultancy. They value adaptability and are committed to helping you forge a successful technical career path. If you're passionate about technology and customer service, please send your CV now!
24/03/2025
Full time
Junior Technical Support Engineer Farnborough £28,000 per annum + quarterly bonuses Hybrid An opportunity to join a rapidly growing and successful technical consultancy as a Junior Technical Support Engineer, where you will play a vital role in ensuring the seamless operation of technology systems. In this position, you'll have the opportunity to work in a dynamic environment where your contributions are valued. You will provide high-quality technical support to both internal teams and external clients, manage IT projects, and participate in initiatives that promote continuous improvement across the company. Key Responsibilities: Customer Engagement: Build strong relationships with clients, addressing their technical needs and ensuring satisfaction. Internal Technical Support: Serve as a go-to resource for technical inquiries and issues within the organization. Training & Expertise: Deliver product training and share technical knowledge with all internal staff, enhancing their skills and efficiency. Desktop Support: Provide hands-on support for desktop issues and manage software configurations to optimize performance. Project Leadership: Lead small to medium-sized IT projects as directed by the Technical Support Manager, ensuring timely and successful execution. Device Setup: Configure new laptops (both Mac and PC), ensuring all necessary software is installed and ready for use. Security Maintenance: Uphold and improve security protocols, applying necessary upgrades to all company devices to protect sensitive information. Required Experience: Proven experience as a Junior Technical Support Engineer or in a similar technical role. Proficient in Windows and Mac OS environments. Strong skills in diagnosing and troubleshooting technical issues efficiently. Solid understanding of computer systems, mobile devices, and other technology products. This role is a fantastic opportunity to learn, grow, and advance your career in a specialist consultancy. They value adaptability and are committed to helping you forge a successful technical career path. If you're passionate about technology and customer service, please send your CV now!
We are recruiting for an IT Engineer on contract to work for a leading Government organisation based in Wolverhampton. Essentials - Must have SC clearance/or be able to gain this, UK National with a UK passport Must join the OOH rota and standby, must have a full clean driving licence - 2 year+ experience in a PC field service environment or PC field Workshop environment Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training Summary of responsibilities - detailed JD provided Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Follow any agreed processes and procedures either from the Authority (site regulations etc)
24/03/2025
Seasonal
We are recruiting for an IT Engineer on contract to work for a leading Government organisation based in Wolverhampton. Essentials - Must have SC clearance/or be able to gain this, UK National with a UK passport Must join the OOH rota and standby, must have a full clean driving licence - 2 year+ experience in a PC field service environment or PC field Workshop environment Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training Summary of responsibilities - detailed JD provided Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Follow any agreed processes and procedures either from the Authority (site regulations etc)
Our client is looking for an experienced operations engineer to join their expanding operations team. Operations Engineers will improve, maintain and support systems, with the support of the other Operations engineers, the Operations Team Lead, the Server Capture technical lead and other colleagues. The data capture systems are made up of a combination of open source and bespoke software running on the Linux platform. There is heavy use of automation such as Puppet and Terraform to deliver these capabilities. Beyond the regular maintenance, operations and support tasks there will be ample opportunities to be involved in the development of automation and systems management. Our client has an out of hours on-call team (additional compensation is made) that you would be asked to join after a suitable settling in period. Our client employs modern development practices in our workflow, using Git alongside CI/CD, unit testing and open-source coding standards. There are lots of opportunities to work in other areas or technologies and expand your knowledge. Requirements Key Responsibilities Day to day maintenance of servers and services Handling support requests from customers and staff Deployment and scaling of systems Working alongside engineering Testing User experience and other roles Handling alarms and alerts Improving monitoring and alerting Investigating and monitoring performance Adhering to company policies and procedures with respect to security quality and health and safety Person Specification Required Skills Linux CentOS/Alma preferred The ability to solve problems and find out or source information Following established processes Good communication skills Python or other scripting languages Experience in running servers at scale Experience with VPS and Dedicated server hosting companies worldwide Puppet, Terraform or other Infrastructure as Code tools Administrative knowledge of common business tools such as Atlassian s suite, Microsoft 365 etc Experience with AWS Cloudwatch, PagerDuty or other monitoring tools Windows desktop management / InTune MDM Benefits Work in a market leading technology company that helps research and marketing professionals achieve unique insights into the mobile and digital lives of consumers. Our client does everything they can to support their people so that they can be themselves and realise their potential. They love people who are hungry for learning and achievement! Core Benefits 25 days paid holiday plus bank holidays Purchase/sale of up to 5 leave days pa after 2 years service. Life insurance Workplace pension with employer contribution Performance based bonus scheme Informal dress code Cycle to work scheme Branded company merchandise New company laptop One-to-one learning and development coaching sessions Support and budget available for training programmes Giving back to charities Hybrid Working Work from home and in the office Working from home equipment provided I.e. desk, screen and chair Company Colleague £100 pa to spend on additional working from home items Office days- lunch provided for team meetings, collaborations and business needs Flexibility offered on start and end times depending on personal circumstances. Regular virtual meetings (team and company) via telephone and video
24/03/2025
Full time
Our client is looking for an experienced operations engineer to join their expanding operations team. Operations Engineers will improve, maintain and support systems, with the support of the other Operations engineers, the Operations Team Lead, the Server Capture technical lead and other colleagues. The data capture systems are made up of a combination of open source and bespoke software running on the Linux platform. There is heavy use of automation such as Puppet and Terraform to deliver these capabilities. Beyond the regular maintenance, operations and support tasks there will be ample opportunities to be involved in the development of automation and systems management. Our client has an out of hours on-call team (additional compensation is made) that you would be asked to join after a suitable settling in period. Our client employs modern development practices in our workflow, using Git alongside CI/CD, unit testing and open-source coding standards. There are lots of opportunities to work in other areas or technologies and expand your knowledge. Requirements Key Responsibilities Day to day maintenance of servers and services Handling support requests from customers and staff Deployment and scaling of systems Working alongside engineering Testing User experience and other roles Handling alarms and alerts Improving monitoring and alerting Investigating and monitoring performance Adhering to company policies and procedures with respect to security quality and health and safety Person Specification Required Skills Linux CentOS/Alma preferred The ability to solve problems and find out or source information Following established processes Good communication skills Python or other scripting languages Experience in running servers at scale Experience with VPS and Dedicated server hosting companies worldwide Puppet, Terraform or other Infrastructure as Code tools Administrative knowledge of common business tools such as Atlassian s suite, Microsoft 365 etc Experience with AWS Cloudwatch, PagerDuty or other monitoring tools Windows desktop management / InTune MDM Benefits Work in a market leading technology company that helps research and marketing professionals achieve unique insights into the mobile and digital lives of consumers. Our client does everything they can to support their people so that they can be themselves and realise their potential. They love people who are hungry for learning and achievement! Core Benefits 25 days paid holiday plus bank holidays Purchase/sale of up to 5 leave days pa after 2 years service. Life insurance Workplace pension with employer contribution Performance based bonus scheme Informal dress code Cycle to work scheme Branded company merchandise New company laptop One-to-one learning and development coaching sessions Support and budget available for training programmes Giving back to charities Hybrid Working Work from home and in the office Working from home equipment provided I.e. desk, screen and chair Company Colleague £100 pa to spend on additional working from home items Office days- lunch provided for team meetings, collaborations and business needs Flexibility offered on start and end times depending on personal circumstances. Regular virtual meetings (team and company) via telephone and video
