Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
20/12/2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
23/06/2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
28/03/2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
2023 – will this be the year that you become part of a pioneering new ICT Enterprise and Technical Architecture Team with the Highland Council?
The Highland Council are seeking four new ICT Technical Design Leads to establish a vibrant and dynamic team. Supported by the ICT Service Lead, the new ICT Enterprise and Technical Architecture Team members will effectively understand and translate business requirements into technical solutions. The team will make its vision and presence known across the council, working proactively to provide a range of innovative solutions from integration/middleware technologies and strategies.
We believe that our people are our most important asset. Each team member will bring their individual IT strengths, whether it be architecture, design, enterprise or a combination of all. Strong interaction, creativity and working collaboratively will be key to success and the team will be high performing, positively impacting across all services, bringing efficiencies through delivery of the Council’s ICT and Digital Strategies.
There is opportunity for hybrid working with a flexible base in any of Highland Council hub offices although regular team working in person in HQ or our Castle Wynd office in Inverness is also a requirement of the post so there is an expectation of weekly attendance in Inverness.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. We welcome applications from people from all backgrounds, representative of the communities we serve. We champion diversity, inclusion and wellbeing within the workplace
If you are looking for an exciting and rewarding career with an opportunity to be noticed for the difference you make, then apply today. Our generous terms and conditions of employment make the Council an excellent choice for long term employment in the Highlands and we pride ourselves on caring for our staff.
To find out more about our dynamic and forward-thinking new team, or for an informal chat about the job roles, please contact our ICT Transformation Manager Allan Henderson on 07814 231 300 or Allan.Henderson3@highland.gov.uk
Please APPLY ONLINE . If you are unable to apply online and wish to request an offline application pack, please calll 01955 608279 quoting the post reference number above.
Please find the Job Description below.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. inclusion and wellbeing within the workplace.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.
17/01/2023
Full time
2023 – will this be the year that you become part of a pioneering new ICT Enterprise and Technical Architecture Team with the Highland Council?
The Highland Council are seeking four new ICT Technical Design Leads to establish a vibrant and dynamic team. Supported by the ICT Service Lead, the new ICT Enterprise and Technical Architecture Team members will effectively understand and translate business requirements into technical solutions. The team will make its vision and presence known across the council, working proactively to provide a range of innovative solutions from integration/middleware technologies and strategies.
We believe that our people are our most important asset. Each team member will bring their individual IT strengths, whether it be architecture, design, enterprise or a combination of all. Strong interaction, creativity and working collaboratively will be key to success and the team will be high performing, positively impacting across all services, bringing efficiencies through delivery of the Council’s ICT and Digital Strategies.
There is opportunity for hybrid working with a flexible base in any of Highland Council hub offices although regular team working in person in HQ or our Castle Wynd office in Inverness is also a requirement of the post so there is an expectation of weekly attendance in Inverness.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. We welcome applications from people from all backgrounds, representative of the communities we serve. We champion diversity, inclusion and wellbeing within the workplace
If you are looking for an exciting and rewarding career with an opportunity to be noticed for the difference you make, then apply today. Our generous terms and conditions of employment make the Council an excellent choice for long term employment in the Highlands and we pride ourselves on caring for our staff.
To find out more about our dynamic and forward-thinking new team, or for an informal chat about the job roles, please contact our ICT Transformation Manager Allan Henderson on 07814 231 300 or Allan.Henderson3@highland.gov.uk
Please APPLY ONLINE . If you are unable to apply online and wish to request an offline application pack, please calll 01955 608279 quoting the post reference number above.
Please find the Job Description below.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. inclusion and wellbeing within the workplace.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
08/12/2022
Full time
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Lead Specialist Advisor, Application Development, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203404
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
08/12/2022
Full time
Lead Specialist Advisor, Application Development, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203404
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
19/08/2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Java/API Developer (SC Cleared) 6 Months 585 p/d (Inside IR35) Hybrid - Must be available to go to site in Central London once per month Please note - The selected candidate MUST HAVE ACTIVE SC Clearance My client, a government body is looking for a Java/API Developer with Microservices and AWS experience to join their fast-paced team on an initial 6 month contract. The role involves developing clean, well-tested, and maintainable code, collaborating with team members, and ensuring compliance with quality guidelines. Responsibilities include integrating front-end services, managing data exchange, and adhering to SOLID Principles and agile development lifecycles. The role also involves addressing non-functional requirements, supporting releases, and staying proactive in adopting new technologies. The ideal candidate will have: Experience with Java Spring Boot for integration micro-service patterns Knowledge of SOLID principles and clean code Familiarity with streaming data, such as Apache Kafka, and AWS native messaging/streaming features Ability to work with SQL and NoSQL data sources like Postgres and Mongo Understanding of DevOps tooling and AWS services Attention to detail and organizational skills Some experience with front-end JavaScript frameworks like React Proven delivery success in large-scale development projects Demonstrable collaborative team working and ownership of delivery commitments The below experience would be very beneficial: Experienced in consulting and ability to cope with pressured environments. Ideally Public Sector/Central Government experience Proven experience as a Microservices Developer Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
18/03/2025
Contractor
Java/API Developer (SC Cleared) 6 Months 585 p/d (Inside IR35) Hybrid - Must be available to go to site in Central London once per month Please note - The selected candidate MUST HAVE ACTIVE SC Clearance My client, a government body is looking for a Java/API Developer with Microservices and AWS experience to join their fast-paced team on an initial 6 month contract. The role involves developing clean, well-tested, and maintainable code, collaborating with team members, and ensuring compliance with quality guidelines. Responsibilities include integrating front-end services, managing data exchange, and adhering to SOLID Principles and agile development lifecycles. The role also involves addressing non-functional requirements, supporting releases, and staying proactive in adopting new technologies. The ideal candidate will have: Experience with Java Spring Boot for integration micro-service patterns Knowledge of SOLID principles and clean code Familiarity with streaming data, such as Apache Kafka, and AWS native messaging/streaming features Ability to work with SQL and NoSQL data sources like Postgres and Mongo Understanding of DevOps tooling and AWS services Attention to detail and organizational skills Some experience with front-end JavaScript frameworks like React Proven delivery success in large-scale development projects Demonstrable collaborative team working and ownership of delivery commitments The below experience would be very beneficial: Experienced in consulting and ability to cope with pressured environments. Ideally Public Sector/Central Government experience Proven experience as a Microservices Developer Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Digital Marketing Manager c. £38,000 per annum Permanent- Onsite 4 days a week- East Sussex The Talent Set is excited to partner with a renowned historical membership association to recruit a Digital Marketing Manager . In this dynamic role, the successful postholder will develop and execute online content and social media strategy aimed at enhancing brand engagement, expanding audience reach, and building stronger connections with both existing and diverse new audiences. This role manages core social media and digital channels, working with the in-house Content team to plan, curate, and publish engaging content across social media, the website, and paid campaigns. Collaborating with the CRM lead on email marketing, it combines creative storytelling with data insights to strengthen audience relationships and support the organisations marketing goals. Key Responsibilities: Develop and oversee a 12-month online content calendar, ensuring all digital content aligns with the organisation s mission, brand values, and audience objectives. Create and implement social media campaigns that drive engagement and audience growth, integrating with broader marketing initiatives across platforms like Instagram, Facebook, TikTok, and YouTube. Utilise tools like Google Analytics and Meta Business Suite to track performance, provide insights, and refine strategies to optimise audience engagement and user experiences. Work with cross-departmental teams to produce high-quality, engaging digital assets that showcase the organisations achievements and community impact. Manage and mentor the Marketing Assistant, fostering their growth while developing processes to encourage digital storytelling contributions across the organisation. Person Specification: Proven experience in online content strategy, social media management, and digital marketing, with a strong understanding of audience engagement, brand consistency, and performance optimisation. Exceptional copywriting and editorial skills with a flair for producing engaging, audience-focused content tailored for digital platforms, including video commissioning and management. Advanced knowledge of tools like Google Analytics, Meta Business Suite, and content management systems, alongside expertise in Adobe Creative Suite and Figma for visual content creation. Excellent organisational skills, capable of handling multiple priorities, managing complex projects, and meeting tight deadlines with a collaborative, team-oriented approach. Familiarity with the arts, membership or charity sector, and a passion for making the arts more accessible to diverse audiences, including experience with live streaming or digital event delivery. Benefits: Take a leading role in shaping the organisation s digital presence, delivering engaging content that supports world-class art and artists. Enjoy exclusive benefits, including free gym classes, subsidised dining, access to world-class shows, and discounts at high-street retailers through benefits hub. Work in the inspiring surroundings of East Sussex, with free on-site parking, an electric car charging scheme, and a convenient minibus service to and from two local train station. The deadline for applications is Monday 31st March 2025 To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
17/03/2025
Full time
Digital Marketing Manager c. £38,000 per annum Permanent- Onsite 4 days a week- East Sussex The Talent Set is excited to partner with a renowned historical membership association to recruit a Digital Marketing Manager . In this dynamic role, the successful postholder will develop and execute online content and social media strategy aimed at enhancing brand engagement, expanding audience reach, and building stronger connections with both existing and diverse new audiences. This role manages core social media and digital channels, working with the in-house Content team to plan, curate, and publish engaging content across social media, the website, and paid campaigns. Collaborating with the CRM lead on email marketing, it combines creative storytelling with data insights to strengthen audience relationships and support the organisations marketing goals. Key Responsibilities: Develop and oversee a 12-month online content calendar, ensuring all digital content aligns with the organisation s mission, brand values, and audience objectives. Create and implement social media campaigns that drive engagement and audience growth, integrating with broader marketing initiatives across platforms like Instagram, Facebook, TikTok, and YouTube. Utilise tools like Google Analytics and Meta Business Suite to track performance, provide insights, and refine strategies to optimise audience engagement and user experiences. Work with cross-departmental teams to produce high-quality, engaging digital assets that showcase the organisations achievements and community impact. Manage and mentor the Marketing Assistant, fostering their growth while developing processes to encourage digital storytelling contributions across the organisation. Person Specification: Proven experience in online content strategy, social media management, and digital marketing, with a strong understanding of audience engagement, brand consistency, and performance optimisation. Exceptional copywriting and editorial skills with a flair for producing engaging, audience-focused content tailored for digital platforms, including video commissioning and management. Advanced knowledge of tools like Google Analytics, Meta Business Suite, and content management systems, alongside expertise in Adobe Creative Suite and Figma for visual content creation. Excellent organisational skills, capable of handling multiple priorities, managing complex projects, and meeting tight deadlines with a collaborative, team-oriented approach. Familiarity with the arts, membership or charity sector, and a passion for making the arts more accessible to diverse audiences, including experience with live streaming or digital event delivery. Benefits: Take a leading role in shaping the organisation s digital presence, delivering engaging content that supports world-class art and artists. Enjoy exclusive benefits, including free gym classes, subsidised dining, access to world-class shows, and discounts at high-street retailers through benefits hub. Work in the inspiring surroundings of East Sussex, with free on-site parking, an electric car charging scheme, and a convenient minibus service to and from two local train station. The deadline for applications is Monday 31st March 2025 To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Job title: Enterprise Account Manager (Energy & Utilities) Location: Aberdeen Travel: The successful candidate will need to be available to attend Aberdeen/North of England around 25%-50% a month and the London office for team meetings and customer visits as necessary. Position Summary: Our client is a UK based consultancy with digital transformation, enterprise asset management, asset delivery, and asset service performance optimisation capabilities. They have identified a requirement for an Enterprise Account Manager work with an Aberdeen-centric client base managing existing Key Accounts and to driving new business within the Energy & Utilities space, focused mainly into Oil & Gas and Energy T&D sub-sectors. With a game-changing capability on the market, they are looking for an individual to implement their sector-selling strategy and sales delivery. Reporting to the Head of Energy & Utilities, this is an individual contributor role where the Key Account Manager will be responsible for growing existing and new business revenue within the Energy & Utilites space. Ideally, the successful candidate will have experience of selling EAM software in the Energy and Utilities sector. Experience of selling EAM advisory services is also preferred. Your Day-to-Day: The role requires a dynamic, technically oriented and digitally competent Key Account Manager whose background includes Business Development in consultative sales. You will be responsible for driving the business relationship at the most senior levels to meet/exceed business and financial objectives, deliver value for, and build a robust partner-type relationship with enterprise customers. Given the services our client provides, our client is ideally seeking someone with a background in Enterprise Asset Management within the Energy and Utilities sector to: • Develop existing and new customer relationships in the UK; • Generate and sustain a combined target of £5M of software (or equivalent in SaaS) and support, implementation and advisory revenue annually; • Utilise support and resources to identify and win new business; • Identify and market to existing and new prospects, qualifying their requirements and closing new business; • Liaise with key vendors to optimise the use of their resources and support; • Develop essential and influential relationships within our user accounts by translating user challenges and opportunities into unique business value; • Coordinate input from across the group to drive collaboration with colleagues and ensure that proposals bring together the best of what the group has to offer to meet client needs; • Author pragmatic proposals that link the company s solutions and services to the user business and effectively negotiate user agreements; • Build concrete account plans and ensure execution of the plan by all parties, including aligning and influencing all relevant parties within the account; • Strong presentation skills, able to construct and deliver internal/external presentations effectively and professionally; • Provide clear and concise communication of activities and accurately forecast business; • Solely focus on opportunities in the Energy & Utilities Sector. What You Bring to the Team: • 5+ years proven track record in either key account management, sales (ideally software sales) or business development working with enterprise customers • Industry knowledge of Energy & Utilities sector is essential; with a good understanding of the O&G and Power T&D markets. • Knowledge of Asset Management is essential & Sustainability Management, or other engineering business processes a benefit • Knowledge of Asset Management Systems, ideally IBM Maximo • Proven ability to drive new business through C-level engagement; • A good track record of quarterly and annual over-quota performances; • Consistently demonstrate high levels of personal drive and total engagement; an exceptional proven track record of individual learning and development enables you to excel in your role; • New business and growth attitude, always looking for new opportunities within your accounts to drive value for our users; • Clear communication and storytelling demonstrating how our client can deliver greater value to customers than competitors, becoming a role model for others in the team for how this is articulated to potential customers; • Familiar with web-based application software; • A solid appetite for learning. • Bachelor s degree or related professional qualification or relevant training and/or experience What our client offers: • A great team and culture. • An exciting career as an integral part of a leading full-lifecycle digital integrator • Competitive salary and benefits. • The opportunity to work within a global and diversely international team. • A supportive and collaborative environment. • Colleague Recognition Awards.
17/03/2025
Full time
Job title: Enterprise Account Manager (Energy & Utilities) Location: Aberdeen Travel: The successful candidate will need to be available to attend Aberdeen/North of England around 25%-50% a month and the London office for team meetings and customer visits as necessary. Position Summary: Our client is a UK based consultancy with digital transformation, enterprise asset management, asset delivery, and asset service performance optimisation capabilities. They have identified a requirement for an Enterprise Account Manager work with an Aberdeen-centric client base managing existing Key Accounts and to driving new business within the Energy & Utilities space, focused mainly into Oil & Gas and Energy T&D sub-sectors. With a game-changing capability on the market, they are looking for an individual to implement their sector-selling strategy and sales delivery. Reporting to the Head of Energy & Utilities, this is an individual contributor role where the Key Account Manager will be responsible for growing existing and new business revenue within the Energy & Utilites space. Ideally, the successful candidate will have experience of selling EAM software in the Energy and Utilities sector. Experience of selling EAM advisory services is also preferred. Your Day-to-Day: The role requires a dynamic, technically oriented and digitally competent Key Account Manager whose background includes Business Development in consultative sales. You will be responsible for driving the business relationship at the most senior levels to meet/exceed business and financial objectives, deliver value for, and build a robust partner-type relationship with enterprise customers. Given the services our client provides, our client is ideally seeking someone with a background in Enterprise Asset Management within the Energy and Utilities sector to: • Develop existing and new customer relationships in the UK; • Generate and sustain a combined target of £5M of software (or equivalent in SaaS) and support, implementation and advisory revenue annually; • Utilise support and resources to identify and win new business; • Identify and market to existing and new prospects, qualifying their requirements and closing new business; • Liaise with key vendors to optimise the use of their resources and support; • Develop essential and influential relationships within our user accounts by translating user challenges and opportunities into unique business value; • Coordinate input from across the group to drive collaboration with colleagues and ensure that proposals bring together the best of what the group has to offer to meet client needs; • Author pragmatic proposals that link the company s solutions and services to the user business and effectively negotiate user agreements; • Build concrete account plans and ensure execution of the plan by all parties, including aligning and influencing all relevant parties within the account; • Strong presentation skills, able to construct and deliver internal/external presentations effectively and professionally; • Provide clear and concise communication of activities and accurately forecast business; • Solely focus on opportunities in the Energy & Utilities Sector. What You Bring to the Team: • 5+ years proven track record in either key account management, sales (ideally software sales) or business development working with enterprise customers • Industry knowledge of Energy & Utilities sector is essential; with a good understanding of the O&G and Power T&D markets. • Knowledge of Asset Management is essential & Sustainability Management, or other engineering business processes a benefit • Knowledge of Asset Management Systems, ideally IBM Maximo • Proven ability to drive new business through C-level engagement; • A good track record of quarterly and annual over-quota performances; • Consistently demonstrate high levels of personal drive and total engagement; an exceptional proven track record of individual learning and development enables you to excel in your role; • New business and growth attitude, always looking for new opportunities within your accounts to drive value for our users; • Clear communication and storytelling demonstrating how our client can deliver greater value to customers than competitors, becoming a role model for others in the team for how this is articulated to potential customers; • Familiar with web-based application software; • A solid appetite for learning. • Bachelor s degree or related professional qualification or relevant training and/or experience What our client offers: • A great team and culture. • An exciting career as an integral part of a leading full-lifecycle digital integrator • Competitive salary and benefits. • The opportunity to work within a global and diversely international team. • A supportive and collaborative environment. • Colleague Recognition Awards.
My client based on the outskirts of Huntingdon are currently recruiting for an IT and Logistics Manager to join their team on a permanent Part-Time basis to support daily operations in the companies IT and Logistics functions. To be considered you will need 5+ years experience in a similar role. Hours: Monday - Friday 25 hours/week Salary £40-50,000 pro rata. Transport required due to location. The Role: You will have experience in preparing computer equipment, providing technical solutions, applying cyber security principles and ensuring that the internal teams have the support and guidance they need to adopt required standards. Main Responsibilities : Provide technical support and training to end-users, resolving queries and issues promptly. Manage and administer the Microsoft Office 365 environment, including Exchange Online, SharePoint, OneDrive for Business, Teams, and other associated applications. Implement and configure services, ensuring optimal functionality, security, and user experience. Monitor system performance, troubleshoot issues, and provide timely resolution to maintain high availability and performance. Flexibility to be on-call outside of contracted hours to assist with IT support should an urgent/critical need arise. Collaborate with internal stakeholders to understand business requirements and provide technical solutions, tools, and features. Conduct regular audits, security assessments, and implement best practices to ensure data integrity, compliance, and adherence to security standards. Stay updated with the latest features, releases, and updates, and assess their applicability to improve business processes. Implement and manage policies, procedures, permissions, and access controls in alignment with company policies and industry regulations. Assessing general company IT risk, developing recovery and backup processes. Ensuring that IT activities are within the limits of applicable laws, codes and regulations and meet any terms dictated to us by our customers. Effectively monitor, manage, and maintain all infrastructure systems, including servers, storage, SAN, Wi-Fi, networking equipment and company websites ensuring minimal disruption/downtime. Ensure that backup and archive systems are in place. Identify software/subscription needs and maintain a register of those that are live. Regularly review business usage, fit for needs, and advancements. Regularly communicate advancements company-wide and provide training where required. Aligning IT infrastructure with current and future business requirements and goals. Managing budgets and enforcing cost-effectiveness. Maintaining an inventory of IT equipment and making purchases if required. Allocating equipment to new starters, preparing/issuing loan agreements and maintaining a directory. Responsible for managing and controlling all technical aspects of installations, configuration, operation, maintenance and development of the companys hardware, software, and network infrastructure. Preparing shipments, booking in logistics and coordinating the delivery processes. Skills & Experience Required: 5 years+ experience in a similar role Broad knowledge of IT Systems, Infrastructure, Data Security, Governance, Information Security, and Disaster Recovery Strong knowledge and experience in Microsoft Office 365 applications Excellent communication and organisational skills If you have the skills and experience above please send your CV to (url removed) or call (phone number removed). INDHUN
17/03/2025
Full time
My client based on the outskirts of Huntingdon are currently recruiting for an IT and Logistics Manager to join their team on a permanent Part-Time basis to support daily operations in the companies IT and Logistics functions. To be considered you will need 5+ years experience in a similar role. Hours: Monday - Friday 25 hours/week Salary £40-50,000 pro rata. Transport required due to location. The Role: You will have experience in preparing computer equipment, providing technical solutions, applying cyber security principles and ensuring that the internal teams have the support and guidance they need to adopt required standards. Main Responsibilities : Provide technical support and training to end-users, resolving queries and issues promptly. Manage and administer the Microsoft Office 365 environment, including Exchange Online, SharePoint, OneDrive for Business, Teams, and other associated applications. Implement and configure services, ensuring optimal functionality, security, and user experience. Monitor system performance, troubleshoot issues, and provide timely resolution to maintain high availability and performance. Flexibility to be on-call outside of contracted hours to assist with IT support should an urgent/critical need arise. Collaborate with internal stakeholders to understand business requirements and provide technical solutions, tools, and features. Conduct regular audits, security assessments, and implement best practices to ensure data integrity, compliance, and adherence to security standards. Stay updated with the latest features, releases, and updates, and assess their applicability to improve business processes. Implement and manage policies, procedures, permissions, and access controls in alignment with company policies and industry regulations. Assessing general company IT risk, developing recovery and backup processes. Ensuring that IT activities are within the limits of applicable laws, codes and regulations and meet any terms dictated to us by our customers. Effectively monitor, manage, and maintain all infrastructure systems, including servers, storage, SAN, Wi-Fi, networking equipment and company websites ensuring minimal disruption/downtime. Ensure that backup and archive systems are in place. Identify software/subscription needs and maintain a register of those that are live. Regularly review business usage, fit for needs, and advancements. Regularly communicate advancements company-wide and provide training where required. Aligning IT infrastructure with current and future business requirements and goals. Managing budgets and enforcing cost-effectiveness. Maintaining an inventory of IT equipment and making purchases if required. Allocating equipment to new starters, preparing/issuing loan agreements and maintaining a directory. Responsible for managing and controlling all technical aspects of installations, configuration, operation, maintenance and development of the companys hardware, software, and network infrastructure. Preparing shipments, booking in logistics and coordinating the delivery processes. Skills & Experience Required: 5 years+ experience in a similar role Broad knowledge of IT Systems, Infrastructure, Data Security, Governance, Information Security, and Disaster Recovery Strong knowledge and experience in Microsoft Office 365 applications Excellent communication and organisational skills If you have the skills and experience above please send your CV to (url removed) or call (phone number removed). INDHUN
Head of Data and Technology Hybrid (3 days in Loughborough, 2 Working from home) You are a passionate advocate for exploiting data and technology to maximise organisational efficiency and effectiveness. At the Youth Sport Trust we are passionate about building a brighter future for young people by harnessing the power of sport to enhance wellbeing, build leadership and raise achievement. Join us and together we can create impact for good. Role Responsibilities: As Head of Data and Technology your remit will be to ensure the efficient and effective development and management of all data systems, information and IT across all the Charity s activities. Accountable for the effective planning and delivery of day-to-day operational services, you will collaborate with key stakeholders across the organisation to develop and implement our Data & Technology strategy to support our ambitions to be a more digital and data-driven charity. In addition to overseeing reliable and robust IT systems, you will build and deliver systems to provide high-quality analysis and business intelligence. You will manage relationships with supplier partners too. You will also identify and execute continuous improvement initiatives to make sure we continue to benefit from being a data and technology focused organisation. Critically, you will build a high performing team by inspiring and developing colleagues and encouraging a positive team culture. Requirements for the Head of Data and Technology: For this senior leadership role, you must have experience of leading Data & Technology teams to deliver excellent operational services, products, and projects. You will have a track record of delivering data and technology projects covering business critical requirements such as database management, CRM development and IT support, networks and infrastructure. Used to evaluating and continuously improving operational performance, you will be experienced in ensuring the technology environment is protected and resilient. You will be comfortable managing external suppliers too. You will alsohave an awareness of data architecture and data warehouse technologies. Your technical abilities will be complemented by strong interpersonal, communication and planning skills. You will be an effective project manager too. A leader by example, you will also be used to building high performing teams and comfortable working in a collaborative and matrix environment. As a member of the team, we guarantee you will feel very much part of our mission and will experience fun, challenge and fulfilment in your role. Our values underpin everything we do, and we pride ourselves on a work culture which fosters innovation, creativity and personal passion. Benefits include generous annual leave entitlement, health cash plan, employee assistance programme and volunteering days. In 2023 we were ranked one of the best charities and mid-sized companies to work for in the UK. If you are excited by the prospect of supporting millions of young people across the country to take part in more competitive school sport, we would like to hear from you. To apply please click the apply now button and complete an online application form. Additional Information: The Youth Sport Trust believes that diversity drives excellence and that representation is important. The Youth Sport Trust therefore positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, religion, sexual orientation, disability, or nationality. Closing date : 31 March :59pm Interviews planned for 10 April 2025 in Loughborough. Registered charity number: (phone number removed)
17/03/2025
Full time
Head of Data and Technology Hybrid (3 days in Loughborough, 2 Working from home) You are a passionate advocate for exploiting data and technology to maximise organisational efficiency and effectiveness. At the Youth Sport Trust we are passionate about building a brighter future for young people by harnessing the power of sport to enhance wellbeing, build leadership and raise achievement. Join us and together we can create impact for good. Role Responsibilities: As Head of Data and Technology your remit will be to ensure the efficient and effective development and management of all data systems, information and IT across all the Charity s activities. Accountable for the effective planning and delivery of day-to-day operational services, you will collaborate with key stakeholders across the organisation to develop and implement our Data & Technology strategy to support our ambitions to be a more digital and data-driven charity. In addition to overseeing reliable and robust IT systems, you will build and deliver systems to provide high-quality analysis and business intelligence. You will manage relationships with supplier partners too. You will also identify and execute continuous improvement initiatives to make sure we continue to benefit from being a data and technology focused organisation. Critically, you will build a high performing team by inspiring and developing colleagues and encouraging a positive team culture. Requirements for the Head of Data and Technology: For this senior leadership role, you must have experience of leading Data & Technology teams to deliver excellent operational services, products, and projects. You will have a track record of delivering data and technology projects covering business critical requirements such as database management, CRM development and IT support, networks and infrastructure. Used to evaluating and continuously improving operational performance, you will be experienced in ensuring the technology environment is protected and resilient. You will be comfortable managing external suppliers too. You will alsohave an awareness of data architecture and data warehouse technologies. Your technical abilities will be complemented by strong interpersonal, communication and planning skills. You will be an effective project manager too. A leader by example, you will also be used to building high performing teams and comfortable working in a collaborative and matrix environment. As a member of the team, we guarantee you will feel very much part of our mission and will experience fun, challenge and fulfilment in your role. Our values underpin everything we do, and we pride ourselves on a work culture which fosters innovation, creativity and personal passion. Benefits include generous annual leave entitlement, health cash plan, employee assistance programme and volunteering days. In 2023 we were ranked one of the best charities and mid-sized companies to work for in the UK. If you are excited by the prospect of supporting millions of young people across the country to take part in more competitive school sport, we would like to hear from you. To apply please click the apply now button and complete an online application form. Additional Information: The Youth Sport Trust believes that diversity drives excellence and that representation is important. The Youth Sport Trust therefore positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, religion, sexual orientation, disability, or nationality. Closing date : 31 March :59pm Interviews planned for 10 April 2025 in Loughborough. Registered charity number: (phone number removed)
Senior IT Operations Manager Permanent Leeds Hybrid Establish and maintain ownership of technology (Infrastructure & Applications) for all IT operational services under the remit of the function. Communicate with clients, stakeholders, and internal teams to provide updates on IT operational performance, issues, and improvements - briefing Leadership team and senior stakeholders as required Manage the IT operational teams to adhering to frameworks and best practices such as ITIL, DevOps, CIS and organizational standards. Establish, Mature, simplify, automate and enhance where possible all Operational Service processes including incidents, builds & security processes. Prepare and present reports on service metrics, performance trends, and improvement initiatives. Champions operational involvement in the organization's innovation efforts and encourages experimentation with new solutions to avail business opportunities. Provides strategic direction and oversight for the full life cycle of IT systems (ALM), working in close partnership with peers, and identifies where common approaches, solutions, and shared platforms provided by operations could drive efficiency. Drives the adoption of (and commitment towards) service improvements through a programmatic approach to continuous improvement which also measures impact and shares results. Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by the teams. Supports periodic reviews by audit teams, compliance teams and other risk-related functions as required. Working closely with the Senior IT Platform Manager, ensure services, tools, skills and people work in a matrixed way to ensure technology such as storage/compute provisioning and network services, applications, middleware and cloud services can be consumed by the platform team and IT delivery squads Act as a trusted advisor to leaders, providing strategic guidance on IT service delivery matters as required Setup and manage relationships with third-party service providers which could include outsourced services to ensure they are delivered in line with contracts and expectations. Negotiate contracts and service agreements to optimize value and ensure alignment with business needs. Drive the continuous improvement of IT services through the identification and implementation of best practices. Leverage data and feedback to identify opportunities for innovation and process enhancements Foster a positive work environment that encourages collaboration, innovation, and high performance Undertaking other duties and tasks that from time to time may be allocated to the role holder that are appropriate to the level or role.
17/03/2025
Full time
Senior IT Operations Manager Permanent Leeds Hybrid Establish and maintain ownership of technology (Infrastructure & Applications) for all IT operational services under the remit of the function. Communicate with clients, stakeholders, and internal teams to provide updates on IT operational performance, issues, and improvements - briefing Leadership team and senior stakeholders as required Manage the IT operational teams to adhering to frameworks and best practices such as ITIL, DevOps, CIS and organizational standards. Establish, Mature, simplify, automate and enhance where possible all Operational Service processes including incidents, builds & security processes. Prepare and present reports on service metrics, performance trends, and improvement initiatives. Champions operational involvement in the organization's innovation efforts and encourages experimentation with new solutions to avail business opportunities. Provides strategic direction and oversight for the full life cycle of IT systems (ALM), working in close partnership with peers, and identifies where common approaches, solutions, and shared platforms provided by operations could drive efficiency. Drives the adoption of (and commitment towards) service improvements through a programmatic approach to continuous improvement which also measures impact and shares results. Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by the teams. Supports periodic reviews by audit teams, compliance teams and other risk-related functions as required. Working closely with the Senior IT Platform Manager, ensure services, tools, skills and people work in a matrixed way to ensure technology such as storage/compute provisioning and network services, applications, middleware and cloud services can be consumed by the platform team and IT delivery squads Act as a trusted advisor to leaders, providing strategic guidance on IT service delivery matters as required Setup and manage relationships with third-party service providers which could include outsourced services to ensure they are delivered in line with contracts and expectations. Negotiate contracts and service agreements to optimize value and ensure alignment with business needs. Drive the continuous improvement of IT services through the identification and implementation of best practices. Leverage data and feedback to identify opportunities for innovation and process enhancements Foster a positive work environment that encourages collaboration, innovation, and high performance Undertaking other duties and tasks that from time to time may be allocated to the role holder that are appropriate to the level or role.
SThree are delighted to announce that we're looking for a talented IT Asset Administrator to join our wonderful team! The chosen candidate will support SThree's overall purpose to 'bring skilled people together to build the future'. In SThree's journey towards total spend transparency and more centralised spend control, this role holder will need to embrace new behaviours, processes and polices, achieving a balance between regional and group needs. The role of the IT Asset Administrator is to actively manage hardware and software assets within SThree, managing the full life cycle of assets from acquisition, operation, maintenance to disposal. This includes planning, monitoring, reporting and recording software licenses and/or hardware assets to ensure compliance with vendor contracts. Another element of this role will be supporting the provisioning and management of mobile device into our mobile device management platform. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone. Operating through a global house of specialist recruitment brands we know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them. The world is changing. And the people who change the world work with us. What are the day-to-day tasks? Take ownership of product issues to ensure problem resolution Apply tools, techniques and processes to create and maintain an accurate asset register. Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources. Contribute to external relationships to implement plans for the safe disposal of obsolete assets. Validation of orders/requests from internal customers across the Group Ordering and checking delivery of assets in accordance with agreed time frames. Monitor the joiner, mover, leaver process and take steps to recoup issued company equipment, then re-distribute equipment where appropriate. Participate in evaluation of the asset management process and recommend process improvements where appropriate. Produces reports and analysis to support asset management activities and aid decision making. Liaising with multiple mobile providers globally across different time zones to ensure the best service is attained and is in accordance with contract terms. Oversee mobile invoicing activities, ensuring contracted rates materialise, querying any mismatch of costs. What skills and knowledge are we looking for? Strong Administration experience, ideally in Professional Services Able to establish effective internal and external customer relationships at every level. Able to anticipate and adapt to customer needs and requirements. Ownership of issues through to resolution. Proactive in their approach, thinks outside the box to offer innovative solutions. Familiarity with Microsoft Office tools, general accounting principles, and basic IT terminology. The following experience would be advantageous, however not necessary: Experience of the mobile telephone industry (either network or hardware) Working knowledge of Apple Business Manager and In tune Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private health care, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. While SThree is committed to hybrid working and these roles will fall under this policy, it is important to note that for a successful and efficient delivery of the project there will be a requirement for extended attendance in the office in line with the hybrid working policy. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
17/03/2025
Full time
SThree are delighted to announce that we're looking for a talented IT Asset Administrator to join our wonderful team! The chosen candidate will support SThree's overall purpose to 'bring skilled people together to build the future'. In SThree's journey towards total spend transparency and more centralised spend control, this role holder will need to embrace new behaviours, processes and polices, achieving a balance between regional and group needs. The role of the IT Asset Administrator is to actively manage hardware and software assets within SThree, managing the full life cycle of assets from acquisition, operation, maintenance to disposal. This includes planning, monitoring, reporting and recording software licenses and/or hardware assets to ensure compliance with vendor contracts. Another element of this role will be supporting the provisioning and management of mobile device into our mobile device management platform. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone. Operating through a global house of specialist recruitment brands we know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them. The world is changing. And the people who change the world work with us. What are the day-to-day tasks? Take ownership of product issues to ensure problem resolution Apply tools, techniques and processes to create and maintain an accurate asset register. Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources. Contribute to external relationships to implement plans for the safe disposal of obsolete assets. Validation of orders/requests from internal customers across the Group Ordering and checking delivery of assets in accordance with agreed time frames. Monitor the joiner, mover, leaver process and take steps to recoup issued company equipment, then re-distribute equipment where appropriate. Participate in evaluation of the asset management process and recommend process improvements where appropriate. Produces reports and analysis to support asset management activities and aid decision making. Liaising with multiple mobile providers globally across different time zones to ensure the best service is attained and is in accordance with contract terms. Oversee mobile invoicing activities, ensuring contracted rates materialise, querying any mismatch of costs. What skills and knowledge are we looking for? Strong Administration experience, ideally in Professional Services Able to establish effective internal and external customer relationships at every level. Able to anticipate and adapt to customer needs and requirements. Ownership of issues through to resolution. Proactive in their approach, thinks outside the box to offer innovative solutions. Familiarity with Microsoft Office tools, general accounting principles, and basic IT terminology. The following experience would be advantageous, however not necessary: Experience of the mobile telephone industry (either network or hardware) Working knowledge of Apple Business Manager and In tune Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private health care, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. While SThree is committed to hybrid working and these roles will fall under this policy, it is important to note that for a successful and efficient delivery of the project there will be a requirement for extended attendance in the office in line with the hybrid working policy. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Technical Resource Manager Role - Hybrid / Canary Wharf - 6 month Contract - Banking Role - Technical Resource Manager Industry - Banking / Finance Duration - 6 months with very likely extension Location - Remote / Canary Wharf - 3 days per week in a Canary Wharf office, London Rate - 415 per day (Inside IR35) Tasks Assisting senior management level people through resource managing. Responsibility includes analysis and reporting on resource allocation and forecast, as well as administrative areas in recruitment and audit related works. Duties Creating or monitor a creation of resource forecast, gathering estimation and schedule requirement from relevant business stakeholders and development team. Forecasting the need for new employees for upcoming projects. Ensure allocation of resources by reviewing up-to-date project status and timeline. Meeting stakeholders to report on project progress and tackle any blockers. Addressing resource demands of all departments for the project's successful delivery Preventing losses and inactivity by setting risk management strategies Tracking project budget and costing requirements Streamlining documentation processes to ensure transparency. Coordinating the relationships between the recruiting team, development team and individual Business sections. Handling procedures and control methods of application development processes. Handling external/internal audit related activities. Mentoring team members to ensure good team working practices. GCS is acting as an Employment Business in relation to this vacancy.
17/03/2025
Contractor
Technical Resource Manager Role - Hybrid / Canary Wharf - 6 month Contract - Banking Role - Technical Resource Manager Industry - Banking / Finance Duration - 6 months with very likely extension Location - Remote / Canary Wharf - 3 days per week in a Canary Wharf office, London Rate - 415 per day (Inside IR35) Tasks Assisting senior management level people through resource managing. Responsibility includes analysis and reporting on resource allocation and forecast, as well as administrative areas in recruitment and audit related works. Duties Creating or monitor a creation of resource forecast, gathering estimation and schedule requirement from relevant business stakeholders and development team. Forecasting the need for new employees for upcoming projects. Ensure allocation of resources by reviewing up-to-date project status and timeline. Meeting stakeholders to report on project progress and tackle any blockers. Addressing resource demands of all departments for the project's successful delivery Preventing losses and inactivity by setting risk management strategies Tracking project budget and costing requirements Streamlining documentation processes to ensure transparency. Coordinating the relationships between the recruiting team, development team and individual Business sections. Handling procedures and control methods of application development processes. Handling external/internal audit related activities. Mentoring team members to ensure good team working practices. GCS is acting as an Employment Business in relation to this vacancy.
Here at ARM we are currently partnered with a market leading Public Safety organisation based in Twickenham who are currently recruiting for a Customer Service Manager to support the Customer Service Engineers ensuring the highest levels of customer support on a technical basis. In the role you will be responsible for managing the day to day service operations and ensure services, customer expectations and delivery are achieved and exceeded Your day-to-day duties include: Own and fully understand the Service definitions and SLA definitions. Ensure that Service processes deliver to contractual requirements Be first escalation point of contact for the customer base around all aspects of their service, including during major or Service impacting Incidents Enable achievement of maximum Customer Service satisfaction levels and SLA's via measuring, tracking and reporting, including Continuous Service Improvement activity. Manage Change Requests through to successful delivery Accountable for the technical stability/functionality of the designated systems Organising and coordinating the service team Escalating operative, technical or financial issues as relevant Calculating, estimating and planning service projects and their allocated budget and resources. Responsible for driving the Service Review meetings as required, discussing service performance, working with all stakeholders to deliver satisfaction and improvement in conjunction with service stakeholders, ensures that all Service documentation\material is maintained and updated and relevant reporting. Skills and Experience Required: Strong Service Delivery, Helpdesk or Service Desk support management background within an enterprise environment. Commercial / technical know-how in the service sector. Experience of working within an ITIL Service Organisation. ITIL Foundation or higher accreditation . Good knowledge of current technology including Microsoft operating platforms, virtualisation, cloud-based services, Linux, LAN and WAN. Customer & Service focussed, with a desire for responsibility Able to build and sustain relationships quickly and have a positive impact Solutions focussed on how you think and act Organised & able to balance multiple priorities across multiple customers Our client is an equal opportunity employer, and they are committed to fostering a diverse and inclusive workplace. they believe that a variety of perspectives and backgrounds should be celebrated, and work should be a place where they all feel like they belong and feel safe. They welcome applications from all qualified candidates, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic. Therefore, if you see a role that excites you, they encourage you to apply. If you require any accommodations/reasonable adjustments during the recruitment process, please let us know, and they will work with you to meet your needs. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
17/03/2025
Full time
Here at ARM we are currently partnered with a market leading Public Safety organisation based in Twickenham who are currently recruiting for a Customer Service Manager to support the Customer Service Engineers ensuring the highest levels of customer support on a technical basis. In the role you will be responsible for managing the day to day service operations and ensure services, customer expectations and delivery are achieved and exceeded Your day-to-day duties include: Own and fully understand the Service definitions and SLA definitions. Ensure that Service processes deliver to contractual requirements Be first escalation point of contact for the customer base around all aspects of their service, including during major or Service impacting Incidents Enable achievement of maximum Customer Service satisfaction levels and SLA's via measuring, tracking and reporting, including Continuous Service Improvement activity. Manage Change Requests through to successful delivery Accountable for the technical stability/functionality of the designated systems Organising and coordinating the service team Escalating operative, technical or financial issues as relevant Calculating, estimating and planning service projects and their allocated budget and resources. Responsible for driving the Service Review meetings as required, discussing service performance, working with all stakeholders to deliver satisfaction and improvement in conjunction with service stakeholders, ensures that all Service documentation\material is maintained and updated and relevant reporting. Skills and Experience Required: Strong Service Delivery, Helpdesk or Service Desk support management background within an enterprise environment. Commercial / technical know-how in the service sector. Experience of working within an ITIL Service Organisation. ITIL Foundation or higher accreditation . Good knowledge of current technology including Microsoft operating platforms, virtualisation, cloud-based services, Linux, LAN and WAN. Customer & Service focussed, with a desire for responsibility Able to build and sustain relationships quickly and have a positive impact Solutions focussed on how you think and act Organised & able to balance multiple priorities across multiple customers Our client is an equal opportunity employer, and they are committed to fostering a diverse and inclusive workplace. they believe that a variety of perspectives and backgrounds should be celebrated, and work should be a place where they all feel like they belong and feel safe. They welcome applications from all qualified candidates, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic. Therefore, if you see a role that excites you, they encourage you to apply. If you require any accommodations/reasonable adjustments during the recruitment process, please let us know, and they will work with you to meet your needs. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
My industry-leading client are looking for an IT Field Engineer to join them, at what can only be described as an incredibly super and busy time. They're growing at such a mega pace and show so signs of slowing down over 2025 and beyond. They anticipate over a 100million+ investment into their tech and teams this year - which has resulted to hiring a lot of new blood across the business. IT Infrastructure is a critical part of their committment to driving only the very best technology delivery and therefore we are looking for a top-notch IT Field Engineer to come in and help oversee IT infrastructure and services across all their sites in the South of the UK. Based from their Stevenage based offices, you will also be responsible for travelling to other sites across the South to install and configure a range of IT equipment on a weekly basis for new location roll-outs. You'll also be on hand to provide maintenance at their range of existing sites and provide on-site support when needed. This is a field-based role and requires a candidate who is open to extensive travel weekly. You will be provided with your very own, fully-expensed vehicle to get you to where you need to be. The role will heavily involve providng IT Support to desktop/laptop systems, mobiles, printers and more. As an individual, you'll be super smart and confident and essentially a pleasure to deal with. You'll be technically astute and able to hit the ground running from a tech perspective. You will have proven exposure to an IT Field role and be well versed in Windows operating systems and be able to install & troubleshoot IT hardware and software. You'll be super hands-on and able to mount equipment as well as be on ahnd for other physical tasks required. This is a cracking opportunity to join a business who offer mega opportunities to progress within the business. For example, their Service Desk Manager started his career here as an Appentice, alongside other managers in the business. They're HUGE on investing within their staff and getting the best out of their people. From day-one you will be given a structured growth plan and you'll know exactly what you need to do to progress. They both encourage and support both training and certification opportunities too. Salary is up to 30k and you'll also recieve bonus or circa 2k per year alongside other amazing benefits. Interviews available quickly with a view to start ASAP Call me on (phone number removed) and i'll tell you all about it. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/03/2025
Full time
My industry-leading client are looking for an IT Field Engineer to join them, at what can only be described as an incredibly super and busy time. They're growing at such a mega pace and show so signs of slowing down over 2025 and beyond. They anticipate over a 100million+ investment into their tech and teams this year - which has resulted to hiring a lot of new blood across the business. IT Infrastructure is a critical part of their committment to driving only the very best technology delivery and therefore we are looking for a top-notch IT Field Engineer to come in and help oversee IT infrastructure and services across all their sites in the South of the UK. Based from their Stevenage based offices, you will also be responsible for travelling to other sites across the South to install and configure a range of IT equipment on a weekly basis for new location roll-outs. You'll also be on hand to provide maintenance at their range of existing sites and provide on-site support when needed. This is a field-based role and requires a candidate who is open to extensive travel weekly. You will be provided with your very own, fully-expensed vehicle to get you to where you need to be. The role will heavily involve providng IT Support to desktop/laptop systems, mobiles, printers and more. As an individual, you'll be super smart and confident and essentially a pleasure to deal with. You'll be technically astute and able to hit the ground running from a tech perspective. You will have proven exposure to an IT Field role and be well versed in Windows operating systems and be able to install & troubleshoot IT hardware and software. You'll be super hands-on and able to mount equipment as well as be on ahnd for other physical tasks required. This is a cracking opportunity to join a business who offer mega opportunities to progress within the business. For example, their Service Desk Manager started his career here as an Appentice, alongside other managers in the business. They're HUGE on investing within their staff and getting the best out of their people. From day-one you will be given a structured growth plan and you'll know exactly what you need to do to progress. They both encourage and support both training and certification opportunities too. Salary is up to 30k and you'll also recieve bonus or circa 2k per year alongside other amazing benefits. Interviews available quickly with a view to start ASAP Call me on (phone number removed) and i'll tell you all about it. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/03/2025
Full time
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
This is a fantastic opportunity for a Senior SAP Datasphere & BW Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions Role Info: Senior SAP Datasphere & BW Consultant UK Remote / Occasional Visits to Office and Client Sites as Required Competitive Market Salary Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: Join our dynamic team as a SAP Datasphere Consultant, where you'll play a pivotal role in shaping our SAP analytics strategy. Collaborating with top-tier solution architects and consulting teams, you will be driving value for new and existing clients with your expert knowledge of SAP analytics tools and technologies. Your Day-to-Day Responsibilities will include: + Business Requirement Analysis: Translating business needs into technical solutions using SAP Datasphere and/or BW/4HANA + Solution Design & Delivery: Assisting and supporting the design of integrated analytics solutions and fully owning their delivery, optimising data models, flows, and reporting + Technical Expertise: Leveraging your deep technical knowledge to solve complex business challenges and optimising SAP Datasphere performance + Client Management: Building strong client relationships, acting as a trusted advisor and confidently handling complex situations + Knowledge Sharing: Staying updated with SAP technologies, sharing insights to enhance team capabilities + Business Development: Identifying opportunities for repeat business and supporting sales and business development with various pre-sales activities + Team Collaboration: Working seamlessly within multi-resource projects and internal teams, supporting the company's strategic growth About you: Essential: + 1+ years experience in SAP Datasphere + 5+ years experience in SAP BW or BW/4HANA architecture + Proficient in data modelling, integration, and performance optimisation + Excellent knowledge of one or more of the SAP S/4HANA or ECC functional modules, including business processes, data models and structures + Effective communication and relationship-building skills + Ability to influence and inspire as a trusted advisor + Passion for data modelling and visualisation + Eager to learn and adapt to new technologies Desirable: + Experience with one or more technologies: SAP Analytics Cloud, SAP S/4 Embedded Analytics, and Native SAP HANA + Strong skills in SQL, ABAP, and automation within SAP environments + SAP Certified in BW/4HANA or Datasphere Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
17/03/2025
Full time
This is a fantastic opportunity for a Senior SAP Datasphere & BW Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions Role Info: Senior SAP Datasphere & BW Consultant UK Remote / Occasional Visits to Office and Client Sites as Required Competitive Market Salary Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: Join our dynamic team as a SAP Datasphere Consultant, where you'll play a pivotal role in shaping our SAP analytics strategy. Collaborating with top-tier solution architects and consulting teams, you will be driving value for new and existing clients with your expert knowledge of SAP analytics tools and technologies. Your Day-to-Day Responsibilities will include: + Business Requirement Analysis: Translating business needs into technical solutions using SAP Datasphere and/or BW/4HANA + Solution Design & Delivery: Assisting and supporting the design of integrated analytics solutions and fully owning their delivery, optimising data models, flows, and reporting + Technical Expertise: Leveraging your deep technical knowledge to solve complex business challenges and optimising SAP Datasphere performance + Client Management: Building strong client relationships, acting as a trusted advisor and confidently handling complex situations + Knowledge Sharing: Staying updated with SAP technologies, sharing insights to enhance team capabilities + Business Development: Identifying opportunities for repeat business and supporting sales and business development with various pre-sales activities + Team Collaboration: Working seamlessly within multi-resource projects and internal teams, supporting the company's strategic growth About you: Essential: + 1+ years experience in SAP Datasphere + 5+ years experience in SAP BW or BW/4HANA architecture + Proficient in data modelling, integration, and performance optimisation + Excellent knowledge of one or more of the SAP S/4HANA or ECC functional modules, including business processes, data models and structures + Effective communication and relationship-building skills + Ability to influence and inspire as a trusted advisor + Passion for data modelling and visualisation + Eager to learn and adapt to new technologies Desirable: + Experience with one or more technologies: SAP Analytics Cloud, SAP S/4 Embedded Analytics, and Native SAP HANA + Strong skills in SQL, ABAP, and automation within SAP environments + SAP Certified in BW/4HANA or Datasphere Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.