The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Senior Project ManagerApplylocations: Bradfordtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: July 9, 2026 (24 days left to apply)job requisition id: REQ\_ We're looking for a Senior Project Manager to join our growing team in Bradford on a permanent basis. This is a hybrid role, with two days in the office and three days working remotely each week. You'll play a key role in shaping and delivering impactful digital transformation initiatives and B2B products, working at the heart of our technology and operational teams, and closely with our customers.From discovery through to deployment and continuous improvement (CI/CD), you'll lead end-to-end delivery driving high-quality outcomes that directly support our strategic growth. This is an exciting opportunity to work with cutting-edge technologies, including automation and AI, as we scale our services and enhance customer experiences.As a seasoned software delivery expert, you'll lead from the front, driving performance, quality and value across cross-functional teams, both internal and external. You'll confidently manage stakeholders at all levels, balance competing priorities, mitigate risks and control budgets, ensuring projects are delivered on time and within scope.You'll also bring a solutions-focused, data-driven mindset using insight to challenge thinking, navigate complexity and make smart, impactful decisions that deliver real results. What will you be doing? Leading end-to-end delivery of the release backlog using Agile/Scrum, managing scope, timelines and budgets while coordinating cross-functional teams Partnering with customers, SMEs, product, design, technology and security teams to shape and deliver solutions that drive measurable business outcomes Removing blockers and managing risks by working closely with team managers, process leads and senior stakeholders Owning key delivery documentation, including scope, user stories, sprint plans, delivery plans and risk registers Driving alignment across product and delivery teams, ensuring clear communication and accountability throughout Embedding a culture of innovation, continuous improvement, ownership and high performance Building strong, effective relationships with third-party suppliers to support successful delivery Providing leadership, coaching and support to team members to enable growth and high performance Identifying opportunities to enhance delivery effectiveness, applying best practice in Agile and staying ahead of emerging technologies We tend to look for people with: Essential: Project Management certification (e.g. PRINCE2, APM, PMP). Proven experience delivering complex software projects using Agile methodologies. Track record of leading cross-functional teams to deliver B2B solutions, including custom builds and low/no-code platforms (exposure to AI is advantageous). High attention to detail with a strong focus on quality. Excellent stakeholder management skills, with the ability to clearly communicate technical concepts to non-technical audiences. Strong team player with effective interpersonal skills and a passion for mentoring others. Proficient in tools such as Microsoft 365, Microsoft Project, Jira, or similar. Comfortable working with data to support analysis, reporting and decision-making. Desirable Experience driving process improvements and optimising resources. Understanding of UX/UI principles, with familiarity with tools such as Miro, Figma or Visio. Strong analytical thinking and problem-solving capability. Highly organised, resilient and adaptable in fast-paced environments. Experience working in multi-entity or high-volume operations, ideally within finance or back-office functions. What's in it for you? Competitive salary + bonus. 25 days annual leave with the option to purchase 5 more. Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more. Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Who we are: a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!
16/06/2026
Full time
Senior Project ManagerApplylocations: Bradfordtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: July 9, 2026 (24 days left to apply)job requisition id: REQ\_ We're looking for a Senior Project Manager to join our growing team in Bradford on a permanent basis. This is a hybrid role, with two days in the office and three days working remotely each week. You'll play a key role in shaping and delivering impactful digital transformation initiatives and B2B products, working at the heart of our technology and operational teams, and closely with our customers.From discovery through to deployment and continuous improvement (CI/CD), you'll lead end-to-end delivery driving high-quality outcomes that directly support our strategic growth. This is an exciting opportunity to work with cutting-edge technologies, including automation and AI, as we scale our services and enhance customer experiences.As a seasoned software delivery expert, you'll lead from the front, driving performance, quality and value across cross-functional teams, both internal and external. You'll confidently manage stakeholders at all levels, balance competing priorities, mitigate risks and control budgets, ensuring projects are delivered on time and within scope.You'll also bring a solutions-focused, data-driven mindset using insight to challenge thinking, navigate complexity and make smart, impactful decisions that deliver real results. What will you be doing? Leading end-to-end delivery of the release backlog using Agile/Scrum, managing scope, timelines and budgets while coordinating cross-functional teams Partnering with customers, SMEs, product, design, technology and security teams to shape and deliver solutions that drive measurable business outcomes Removing blockers and managing risks by working closely with team managers, process leads and senior stakeholders Owning key delivery documentation, including scope, user stories, sprint plans, delivery plans and risk registers Driving alignment across product and delivery teams, ensuring clear communication and accountability throughout Embedding a culture of innovation, continuous improvement, ownership and high performance Building strong, effective relationships with third-party suppliers to support successful delivery Providing leadership, coaching and support to team members to enable growth and high performance Identifying opportunities to enhance delivery effectiveness, applying best practice in Agile and staying ahead of emerging technologies We tend to look for people with: Essential: Project Management certification (e.g. PRINCE2, APM, PMP). Proven experience delivering complex software projects using Agile methodologies. Track record of leading cross-functional teams to deliver B2B solutions, including custom builds and low/no-code platforms (exposure to AI is advantageous). High attention to detail with a strong focus on quality. Excellent stakeholder management skills, with the ability to clearly communicate technical concepts to non-technical audiences. Strong team player with effective interpersonal skills and a passion for mentoring others. Proficient in tools such as Microsoft 365, Microsoft Project, Jira, or similar. Comfortable working with data to support analysis, reporting and decision-making. Desirable Experience driving process improvements and optimising resources. Understanding of UX/UI principles, with familiarity with tools such as Miro, Figma or Visio. Strong analytical thinking and problem-solving capability. Highly organised, resilient and adaptable in fast-paced environments. Experience working in multi-entity or high-volume operations, ideally within finance or back-office functions. What's in it for you? Competitive salary + bonus. 25 days annual leave with the option to purchase 5 more. Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more. Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team Who we are: a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!
About Us At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,200+ independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. Supported by a talented team of over 400 people in our Support Offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023, 2024 & 2025), we're expanding rapidly and looking for exceptional individuals to join our Head Office team. About the Role As a UX Designer, you'll play a vital role in our expanding UX Design team, contributing to innovative and high profile digital projects ranging from our core travel systems and websites to our mobile apps. You will lead by example, developing intuitive and customer centric user interfaces that will generate excitement and will be measured by increased volumes of customer interactions. Using your profound knowledge of user behaviours, your role will entail directing and implementing improvements, translating your ideas into user-friendly interfaces that redefine standards and captivate end users with their experience. You will approach collaboration with confidence at all levels of the organisation, guiding stakeholders on the journey. Your proactive, self driven nature and excellent interpersonal skills make you a motivated problem solver, always seeking opportunities to encourage innovative thinking with your colleagues. PLEASE NOTE - This role is a 6 month fixed term contract position Principal Accountabilities Collaborate on diverse TC digital touchpoints, including web, mobile, and in house platforms. Engage in the complete UX process, from project setup and research to ideation, prototyping, and final high fidelity design. Work closely with Product Design Manager, UX designers, product owners and stakeholders, ensuring outputs align with brand guidelines, customer insights, and our Design systems. Conduct in depth UX research to inform and validate design decisions. Analyse data and metrics to bolster design decisions. Facilitate interactive sessions with product owners, stakeholders, and developers, gathering valuable insights and ideas from the business. Utilise Figma for creating mock ups, wireframes, prototypes, and high fidelity designs. Actively collaborate with the UX team by sharing updates and expertise and promoting UX principles within TC's product development process. Required Experience Background in UX design for both B2B and B2C contexts. Extensive background in either a creative agency or corporate UX team. Certification as a UX Professional, demonstrating expertise in the field. Hands on experience in UX design for desktop, tablet, and mobile platforms. Expert in using Figma for designing and prototyping. Our Benefits Competitive salary Flexible hybrid working Career development opportunities 25 days holiday (increasing to 28 after 5 years) Enhanced Maternity/Paternity pay 1 day paid charity day Company events and incentives 3x salary death in service benefit Pension scheme Private Medical Insurance or Healthcare Cash Plan Free breakfast and beverages Inclusive Recruitment at Travel Counsellors Travel Counsellors is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, disability, or any protected characteristic. We provide accommodations for individuals with disabilities throughout the hiring process and will make every effort to accommodate reasonable adjustments where required. We believe diverse perspectives strengthen our team and encourage all to apply. For more information about this role - and others - at Travel Counsellors, please do not hesitate to contact the Talent Acquisition team at
16/06/2026
Full time
About Us At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,200+ independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. Supported by a talented team of over 400 people in our Support Offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023, 2024 & 2025), we're expanding rapidly and looking for exceptional individuals to join our Head Office team. About the Role As a UX Designer, you'll play a vital role in our expanding UX Design team, contributing to innovative and high profile digital projects ranging from our core travel systems and websites to our mobile apps. You will lead by example, developing intuitive and customer centric user interfaces that will generate excitement and will be measured by increased volumes of customer interactions. Using your profound knowledge of user behaviours, your role will entail directing and implementing improvements, translating your ideas into user-friendly interfaces that redefine standards and captivate end users with their experience. You will approach collaboration with confidence at all levels of the organisation, guiding stakeholders on the journey. Your proactive, self driven nature and excellent interpersonal skills make you a motivated problem solver, always seeking opportunities to encourage innovative thinking with your colleagues. PLEASE NOTE - This role is a 6 month fixed term contract position Principal Accountabilities Collaborate on diverse TC digital touchpoints, including web, mobile, and in house platforms. Engage in the complete UX process, from project setup and research to ideation, prototyping, and final high fidelity design. Work closely with Product Design Manager, UX designers, product owners and stakeholders, ensuring outputs align with brand guidelines, customer insights, and our Design systems. Conduct in depth UX research to inform and validate design decisions. Analyse data and metrics to bolster design decisions. Facilitate interactive sessions with product owners, stakeholders, and developers, gathering valuable insights and ideas from the business. Utilise Figma for creating mock ups, wireframes, prototypes, and high fidelity designs. Actively collaborate with the UX team by sharing updates and expertise and promoting UX principles within TC's product development process. Required Experience Background in UX design for both B2B and B2C contexts. Extensive background in either a creative agency or corporate UX team. Certification as a UX Professional, demonstrating expertise in the field. Hands on experience in UX design for desktop, tablet, and mobile platforms. Expert in using Figma for designing and prototyping. Our Benefits Competitive salary Flexible hybrid working Career development opportunities 25 days holiday (increasing to 28 after 5 years) Enhanced Maternity/Paternity pay 1 day paid charity day Company events and incentives 3x salary death in service benefit Pension scheme Private Medical Insurance or Healthcare Cash Plan Free breakfast and beverages Inclusive Recruitment at Travel Counsellors Travel Counsellors is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, disability, or any protected characteristic. We provide accommodations for individuals with disabilities throughout the hiring process and will make every effort to accommodate reasonable adjustments where required. We believe diverse perspectives strengthen our team and encourage all to apply. For more information about this role - and others - at Travel Counsellors, please do not hesitate to contact the Talent Acquisition team at
JOB ID: FEQ327R155 Location: London, UK As a Delivery Solutions Architect Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with the Sales, Pre Sales, Professional Services and Partners teams across the UK to shape the post sales delivery strategy for our major customers and will report to the UK SSA & DSA leader. DSAs collaborate with sales and engineering teams to drive our customers' adoption and growth. They guide complex customers to maximise platform value and ROI. This hybrid role combines commercial skills to foster customer relationships and drive growth with technical expertise across the company products. They are engaged at all organisational levels to drive adoption. Reporting to the Senior Manager, Field Engineering Your role will have 3 main pillars: People: Hire, coach and support a diverse team able to ensure our customers' success in their roadmap delivery Business: You will contribute to the region's growth by positioning your team's services with our customers and generating a continuous pipeline of DSA subscriptions. Leadership: You will be the technical sponsor and thought leader for a number of selected customers. You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice and improve effectiveness and consistency in working with customers. The impact you will have: Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (business value, usage growth, career growth and hiring) Assign accounts and distribute work across individuals for optimal customer coverage and team balance Inspire the team to be customer obsessed by understanding customer goals, their use cases, and the company technology Partner with Sales, pre sales and professional services teams to accelerate the growth of customers Work with teams to reduce customer risk and help your team with escalations. Lead team activities to monitor customer progress and forecast growth Provide input to grow and improve internal processes and customer success service offerings Promote cross functional programs, plans, and documentation What we look for: 7+ years of experience in a customer facing role Experience leading a team of pre or post sale consultants/solution architects, technical account managers or customer success engineers. Experience in organisational and financial planning (e.g revenue forecast) on a team/department level Conversant with business issues our customers face today, and likely big data use cases in different industries Benefits: At the company, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At the company, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at the company are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
16/06/2026
Full time
JOB ID: FEQ327R155 Location: London, UK As a Delivery Solutions Architect Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with the Sales, Pre Sales, Professional Services and Partners teams across the UK to shape the post sales delivery strategy for our major customers and will report to the UK SSA & DSA leader. DSAs collaborate with sales and engineering teams to drive our customers' adoption and growth. They guide complex customers to maximise platform value and ROI. This hybrid role combines commercial skills to foster customer relationships and drive growth with technical expertise across the company products. They are engaged at all organisational levels to drive adoption. Reporting to the Senior Manager, Field Engineering Your role will have 3 main pillars: People: Hire, coach and support a diverse team able to ensure our customers' success in their roadmap delivery Business: You will contribute to the region's growth by positioning your team's services with our customers and generating a continuous pipeline of DSA subscriptions. Leadership: You will be the technical sponsor and thought leader for a number of selected customers. You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice and improve effectiveness and consistency in working with customers. The impact you will have: Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (business value, usage growth, career growth and hiring) Assign accounts and distribute work across individuals for optimal customer coverage and team balance Inspire the team to be customer obsessed by understanding customer goals, their use cases, and the company technology Partner with Sales, pre sales and professional services teams to accelerate the growth of customers Work with teams to reduce customer risk and help your team with escalations. Lead team activities to monitor customer progress and forecast growth Provide input to grow and improve internal processes and customer success service offerings Promote cross functional programs, plans, and documentation What we look for: 7+ years of experience in a customer facing role Experience leading a team of pre or post sale consultants/solution architects, technical account managers or customer success engineers. Experience in organisational and financial planning (e.g revenue forecast) on a team/department level Conversant with business issues our customers face today, and likely big data use cases in different industries Benefits: At the company, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At the company, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at the company are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Job description Are you interested in leading the assured delivery of transformational pension projects, balancing innovation, governance and high performing teams? The Scottish Public Pensions Agency is an Agency of the Scottish Government. Our principal role is to administer the pensions for employees in the National Health Service, Teachers', Police and Fire-fighters' pension schemes in Scotland. The Delivery Manager will have responsibility and accountability for delivery of legislative events and business transformational changes in the SPPA and be the point of decision making before escalating into the Business Transformation Senior Leadership Team. This role will have specific responsibility for delivery of legislative remedy projects, operating under fixed deadlines, retrospective data correction, and heightened assurance, audit and stakeholder scrutiny. Responsibilities Plan and manage delivery of SPPA transformational projects or annual event activity Foster a culture of experimentation and resilience in our existing services supplied by our pension administration system provider taking account of digital enhancements and capabilities and ensuring that effective project management and controls are maintained. Manages the change control procedure and ensures that project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off. Ensure delivery assurance, governance and audit readiness - Own delivery assurance activities, RAID management, MI reporting and audit readiness to provide confidence to senior stakeholders. Maintain delivery momentum and flow - Manage pace, prioritisation, dependencies, exceptions and rework cycles, addressing blockers and risks proactively. Build and enable high performing teams - Form, motivate and empower teams; develop technical and non technical capability; and create environments that support collaboration and effective delivery. Drive continuous improvement and adaptive delivery - Apply Agile, Lean and hybrid approaches pragmatically; challenge inefficient processes; embed learning; and guide teams through process and lifecycle transitions.
16/06/2026
Full time
Job description Are you interested in leading the assured delivery of transformational pension projects, balancing innovation, governance and high performing teams? The Scottish Public Pensions Agency is an Agency of the Scottish Government. Our principal role is to administer the pensions for employees in the National Health Service, Teachers', Police and Fire-fighters' pension schemes in Scotland. The Delivery Manager will have responsibility and accountability for delivery of legislative events and business transformational changes in the SPPA and be the point of decision making before escalating into the Business Transformation Senior Leadership Team. This role will have specific responsibility for delivery of legislative remedy projects, operating under fixed deadlines, retrospective data correction, and heightened assurance, audit and stakeholder scrutiny. Responsibilities Plan and manage delivery of SPPA transformational projects or annual event activity Foster a culture of experimentation and resilience in our existing services supplied by our pension administration system provider taking account of digital enhancements and capabilities and ensuring that effective project management and controls are maintained. Manages the change control procedure and ensures that project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off. Ensure delivery assurance, governance and audit readiness - Own delivery assurance activities, RAID management, MI reporting and audit readiness to provide confidence to senior stakeholders. Maintain delivery momentum and flow - Manage pace, prioritisation, dependencies, exceptions and rework cycles, addressing blockers and risks proactively. Build and enable high performing teams - Form, motivate and empower teams; develop technical and non technical capability; and create environments that support collaboration and effective delivery. Drive continuous improvement and adaptive delivery - Apply Agile, Lean and hybrid approaches pragmatically; challenge inefficient processes; embed learning; and guide teams through process and lifecycle transitions.
Senior Backend Developer Location: hybrid with 1 to 2 days in the office in London, E1. Salary: Competitive plus benefits Contract Type: Permanent Working Hours: 40 hours per week, Monday-Friday We are looking for a Senior Backend Developer to join a growing product focused engineering team. You will play a key role in designing, building, and scaling specific backend applications that support complex scheduling, operational, and data driven workflows. What you'll do This role offers the opportunity to work on technically challenging problems, influence system architecture, and help shape engineering best practices within a mature but evolving platform. You'll be working on systems that solve real operational challenges at scale, with the chance to make a tangible impact on both the product and the engineering culture. Key Responsibilities Design, develop, and maintain backend services using Python, Django, Graphene, and AWS Lambda. Build and evolve systems that handle complex business logic and constraints. Develop and maintain GraphQL and RESTful APIs for web, mobile, and third party integrations. Ensure high performance, scalability, and reliability of backend systems. Write clean, maintainable, and well tested code. Contribute to architectural decisions and long term technical strategy. Support and mentor other developers through code reviews and collaboration. Work closely with product managers, designers, and stakeholders to turn requirements into robust technical solutions. Essential Skills & Experience This role is perfect for someone to take full responsibility for their workload whilst working as part of a supportive team. Strong commercial experience as a backend developer using Python, ideally within a start up or scale up environment. Proven experience building and maintaining API driven systems. Solid understanding of relational databases (e.g., PostgreSQL). Experience designing scalable and maintainable backend architectures. Strong problem solving skills and attention to detail. Familiarity with automated testing and CI/CD pipelines. Ability to effectively communicate complex technical concepts to team members and stakeholders. Willingness to learn FastAPI. Knowledge of cloud platforms (AWS). Desirable Experience Experience working on scheduling, optimisation, logistics, or operational systems. Knowledge of cloud platforms (Azure, or similar). Experience with Docker and containerised applications. Benefits Competitive salary - aligned with your skills and experience. Performance linked bonus: bonus opportunities aligned to your level and contribution. Pension scheme - helping you plan for the future. Recognition schemes - celebrating and rewarding great work. Private GP service - fast, convenient access to medical support. Life insurance - providing added peace of mind. Subsidised gym membership - supporting your health and wellbeing. Holiday buy scheme - purchase up to 5 additional days of annual leave. Equal Opportunities Statement At the company, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives. We are proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, or any other protected characteristic as defined in the Equality Act 2010. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and across all stages of employment, including training, development, promotion, pay, and termination. We are committed to providing reasonable adjustments for disabled applicants and employees, and to creating a working environment free from discrimination, harassment, bullying, or victimisation. We expect all colleagues to uphold our values of dignity, respect, and inclusion. We take a zero tolerance approach to any form of discriminatory behaviour and are committed to continuous improvement through training, inclusive policies, and accountability at all levels.
16/06/2026
Full time
Senior Backend Developer Location: hybrid with 1 to 2 days in the office in London, E1. Salary: Competitive plus benefits Contract Type: Permanent Working Hours: 40 hours per week, Monday-Friday We are looking for a Senior Backend Developer to join a growing product focused engineering team. You will play a key role in designing, building, and scaling specific backend applications that support complex scheduling, operational, and data driven workflows. What you'll do This role offers the opportunity to work on technically challenging problems, influence system architecture, and help shape engineering best practices within a mature but evolving platform. You'll be working on systems that solve real operational challenges at scale, with the chance to make a tangible impact on both the product and the engineering culture. Key Responsibilities Design, develop, and maintain backend services using Python, Django, Graphene, and AWS Lambda. Build and evolve systems that handle complex business logic and constraints. Develop and maintain GraphQL and RESTful APIs for web, mobile, and third party integrations. Ensure high performance, scalability, and reliability of backend systems. Write clean, maintainable, and well tested code. Contribute to architectural decisions and long term technical strategy. Support and mentor other developers through code reviews and collaboration. Work closely with product managers, designers, and stakeholders to turn requirements into robust technical solutions. Essential Skills & Experience This role is perfect for someone to take full responsibility for their workload whilst working as part of a supportive team. Strong commercial experience as a backend developer using Python, ideally within a start up or scale up environment. Proven experience building and maintaining API driven systems. Solid understanding of relational databases (e.g., PostgreSQL). Experience designing scalable and maintainable backend architectures. Strong problem solving skills and attention to detail. Familiarity with automated testing and CI/CD pipelines. Ability to effectively communicate complex technical concepts to team members and stakeholders. Willingness to learn FastAPI. Knowledge of cloud platforms (AWS). Desirable Experience Experience working on scheduling, optimisation, logistics, or operational systems. Knowledge of cloud platforms (Azure, or similar). Experience with Docker and containerised applications. Benefits Competitive salary - aligned with your skills and experience. Performance linked bonus: bonus opportunities aligned to your level and contribution. Pension scheme - helping you plan for the future. Recognition schemes - celebrating and rewarding great work. Private GP service - fast, convenient access to medical support. Life insurance - providing added peace of mind. Subsidised gym membership - supporting your health and wellbeing. Holiday buy scheme - purchase up to 5 additional days of annual leave. Equal Opportunities Statement At the company, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives. We are proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, or any other protected characteristic as defined in the Equality Act 2010. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and across all stages of employment, including training, development, promotion, pay, and termination. We are committed to providing reasonable adjustments for disabled applicants and employees, and to creating a working environment free from discrimination, harassment, bullying, or victimisation. We expect all colleagues to uphold our values of dignity, respect, and inclusion. We take a zero tolerance approach to any form of discriminatory behaviour and are committed to continuous improvement through training, inclusive policies, and accountability at all levels.
VodafoneThree - Portfolio Planning LeadNewbury, United KingdomApply NowFind out how well you match with this jobRequisition ID283494Date posted06/11/2026 Location: Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like Cloud, AI and big data. What you'll do Accountable for the IT delivery plan across a c£40m portfolio. Acts as the key interface for the portfolio plan and will work closely with other portfolios and engineering teams to gain commitment to the plan for capacity and scheduling. Acts as the key interlock with the Business Planning function, ensuring timely mobilization of the annual plan of Business project demand. Work with Portfolio Managers and Business Planning to ensure full line of sight is in place for funding across the whole portfolio of demand. Accountable for tracking project and programme dependencies across all other IT portfolios. Drive effective change management within the portfolio to ensure the plan is always relevant, up to date and agile to changing portfolio requirements. Work closely with Product/Portfolio owners at L2 level, and engineering leads to report on and plan effectively the delivery of their portfolios Compiling & owning the IT roadmap for the portfolio, bringing together plans across multiple project streams into one overall perspective and connect the business vision to IT capabilities. Governing portfolios in line with Digital's SAFe ways of working and Technology's VPDL framework and ensuring delivery in line with agreed tolerances. Responsible for ensuring the appropriate engineering capacity is booked in order to meet the plan. Who you are Have experience driving successful & large IT projects A proven track record working in technical delivery teams with an in-depth understanding of the technologies, processes and techniques required for delivering high quality solutions within a fast moving organisation. An understanding of the software development lifecycle including various delivery methodologies with the ability to motivate high performing teams Experience in liaising with senior-level stakeholders and delivering successful change initiatives. Ideally experience delivering in both Waterfall and Scaled Agile environments. A strong all-rounder, who will go deep into the detail of delivery plans to ensure delivery success. Ability to inspire a virtual team of people to achieve the portfolio plan, creating the right environment for them to thrive. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
16/06/2026
Full time
VodafoneThree - Portfolio Planning LeadNewbury, United KingdomApply NowFind out how well you match with this jobRequisition ID283494Date posted06/11/2026 Location: Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like Cloud, AI and big data. What you'll do Accountable for the IT delivery plan across a c£40m portfolio. Acts as the key interface for the portfolio plan and will work closely with other portfolios and engineering teams to gain commitment to the plan for capacity and scheduling. Acts as the key interlock with the Business Planning function, ensuring timely mobilization of the annual plan of Business project demand. Work with Portfolio Managers and Business Planning to ensure full line of sight is in place for funding across the whole portfolio of demand. Accountable for tracking project and programme dependencies across all other IT portfolios. Drive effective change management within the portfolio to ensure the plan is always relevant, up to date and agile to changing portfolio requirements. Work closely with Product/Portfolio owners at L2 level, and engineering leads to report on and plan effectively the delivery of their portfolios Compiling & owning the IT roadmap for the portfolio, bringing together plans across multiple project streams into one overall perspective and connect the business vision to IT capabilities. Governing portfolios in line with Digital's SAFe ways of working and Technology's VPDL framework and ensuring delivery in line with agreed tolerances. Responsible for ensuring the appropriate engineering capacity is booked in order to meet the plan. Who you are Have experience driving successful & large IT projects A proven track record working in technical delivery teams with an in-depth understanding of the technologies, processes and techniques required for delivering high quality solutions within a fast moving organisation. An understanding of the software development lifecycle including various delivery methodologies with the ability to motivate high performing teams Experience in liaising with senior-level stakeholders and delivering successful change initiatives. Ideally experience delivering in both Waterfall and Scaled Agile environments. A strong all-rounder, who will go deep into the detail of delivery plans to ensure delivery success. Ability to inspire a virtual team of people to achieve the portfolio plan, creating the right environment for them to thrive. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Foodsteps is hiring a 1 year fixed term full stack software engineer to join our team! About Foodsteps We are a food sustainability start up with a mission to help food businesses measure, reduce and communicate their environmental impact. Food systems account for around a third of global greenhouse gas emissions and are the leading driver of biodiversity loss, so immediate positive change in this area is crucial if we are to avoid catastrophic consequences from the ecological crisis. Our Product Our platform allows clients to analyse the environmental impact of their food. Clients give us data about the products they buy, manufacture and sell, including key attributes such as where they source the ingredients from, their production steps, transportation and waste streams, etc. We use that information to calculate the environmental impacts of their foods throughout the entire life cycle, helping our customers make their food offering more sustainable. Our product is built around PostgreSQL, an impact calculation engine (in Python and Rust), a Django backend (using typed Python), and a React (Typescript) frontend. We use AWS for our infrastructure and Figma for our user interface designs. In this role you will be working directly on product initiatives that make a real difference to our customers' food sustainability journey and directly contribute to the Foodstep's mission. The Role As a full stack software engineer you will be part of the technical design, implementation, testing, release and support of our application. You will be working closely with our small team of in house software engineers, product manager and product designer. You will work in fortnightly sprints and release to production several times a sprint. Working very closely with teams across the company, you will enjoy working as part of a broader cross functional team. What we are looking for Experience with Python is essential. Experience with the rest of our stack (Rust, Django, React, Typescript, SQL, or AWS) is a bonus, but we are happy to support you in learning these on the job. Experience building, testing and releasing software as part of a team A desire to work as part of a small team where every initiative makes a difference to achieving our goals You enjoy learning new technologies and are comfortable adapting as our product and team evolve Salary, Location and Benefits Full range of benefits, including 27 paid holiday days, flexible working, and climate perks travel days. 0.8 - 1.0 FTE considered (e.g. full time, 4 days a week, 9 day fortnight) 1 year fixed term with the possibility to extend UK based, able to visit our London office at least once a month Quarterly team days Our Team and Workplace We are a UK based company with an office space in London. We support onsite, hybrid (2-3 days in our London office) and fully remote working setups within the UK, with the expectation that fully remote team members visit the London office at least once a month for key team events. We are currently a team of about 30 people (check out the About Us section of our website).
16/06/2026
Full time
Foodsteps is hiring a 1 year fixed term full stack software engineer to join our team! About Foodsteps We are a food sustainability start up with a mission to help food businesses measure, reduce and communicate their environmental impact. Food systems account for around a third of global greenhouse gas emissions and are the leading driver of biodiversity loss, so immediate positive change in this area is crucial if we are to avoid catastrophic consequences from the ecological crisis. Our Product Our platform allows clients to analyse the environmental impact of their food. Clients give us data about the products they buy, manufacture and sell, including key attributes such as where they source the ingredients from, their production steps, transportation and waste streams, etc. We use that information to calculate the environmental impacts of their foods throughout the entire life cycle, helping our customers make their food offering more sustainable. Our product is built around PostgreSQL, an impact calculation engine (in Python and Rust), a Django backend (using typed Python), and a React (Typescript) frontend. We use AWS for our infrastructure and Figma for our user interface designs. In this role you will be working directly on product initiatives that make a real difference to our customers' food sustainability journey and directly contribute to the Foodstep's mission. The Role As a full stack software engineer you will be part of the technical design, implementation, testing, release and support of our application. You will be working closely with our small team of in house software engineers, product manager and product designer. You will work in fortnightly sprints and release to production several times a sprint. Working very closely with teams across the company, you will enjoy working as part of a broader cross functional team. What we are looking for Experience with Python is essential. Experience with the rest of our stack (Rust, Django, React, Typescript, SQL, or AWS) is a bonus, but we are happy to support you in learning these on the job. Experience building, testing and releasing software as part of a team A desire to work as part of a small team where every initiative makes a difference to achieving our goals You enjoy learning new technologies and are comfortable adapting as our product and team evolve Salary, Location and Benefits Full range of benefits, including 27 paid holiday days, flexible working, and climate perks travel days. 0.8 - 1.0 FTE considered (e.g. full time, 4 days a week, 9 day fortnight) 1 year fixed term with the possibility to extend UK based, able to visit our London office at least once a month Quarterly team days Our Team and Workplace We are a UK based company with an office space in London. We support onsite, hybrid (2-3 days in our London office) and fully remote working setups within the UK, with the expectation that fully remote team members visit the London office at least once a month for key team events. We are currently a team of about 30 people (check out the About Us section of our website).
A leading AI consultancy in Greater London is seeking a Senior Manager to lead delivery of AI-powered agents in life sciences. The role requires extensive experience in technology consulting and a proven record of leading multidisciplinary teams. You'll manage enterprise accounts and ensure customer needs are met while collaborating with various functions. This role involves navigating complex challenges and advocating for advances in AI applications. The position offers a flexible hybrid work model alongside competitive benefits.
16/06/2026
Full time
A leading AI consultancy in Greater London is seeking a Senior Manager to lead delivery of AI-powered agents in life sciences. The role requires extensive experience in technology consulting and a proven record of leading multidisciplinary teams. You'll manage enterprise accounts and ensure customer needs are met while collaborating with various functions. This role involves navigating complex challenges and advocating for advances in AI applications. The position offers a flexible hybrid work model alongside competitive benefits.
TalentForte Recruitment Solutions is seeking an eCommerce Account Manager in Maidenhead, responsible for managing and growing the Ocado account. This role offers significant autonomy, with responsibilities covering customer management, digital shelf optimisation, and retail media campaigns. The ideal candidate should have experience with online grocery customers like Tesco and Sainsbury's, strong analytical skills, and a drive for commercial results. The position offers a salary of £40,000-£50,000 plus a 7.5% bonus, with a hybrid working model.
16/06/2026
Full time
TalentForte Recruitment Solutions is seeking an eCommerce Account Manager in Maidenhead, responsible for managing and growing the Ocado account. This role offers significant autonomy, with responsibilities covering customer management, digital shelf optimisation, and retail media campaigns. The ideal candidate should have experience with online grocery customers like Tesco and Sainsbury's, strong analytical skills, and a drive for commercial results. The position offers a salary of £40,000-£50,000 plus a 7.5% bonus, with a hybrid working model.
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, managing everything from live commerce and affiliates to paid media and trading strategy. You'll act as the strategic lead for your clients while staying close to the numbers day-to-day. Our clients include: P.Louise, Unilever, Free Soul & L'Oreal What you will do Client & Strategy Ownership Own a portfolio of e-commerce brands on TikTok Shop Act as the main point of contact while leading strategy, performance and delivery Build clear, commercially grounded TikTok Shop growth plans Translate business goals into weekly and monthly trading actions E-commerce Trading & Merchandising Own trading calendars aligned to promotions, launches and key retail moments Lead product merchandising strategy across: Product selection Bundling Pricing Promotions and incentives Continuously optimise AOV, conversion rate and GMV Identify underperforming SKUs and opportunities to scale winners Affiliate Strategy Own the affiliate strategy for your client portfolio Define how affiliates are used to drive GMV Work closely with creators to: Set creator priorities Shape product focus Align offers and incentives Build and refine creator trading strategies around: Deal-led moments Always-on content Live and campaign support Analyse affiliate performance and continuously optimise output Ensure affiliate activity aligns with overall trading and margin goals Performance & Reporting Monitor daily, weekly and monthly performance metrics Lead performance reviews with clients, backed by clear insights and actions Forecast GMV and trading performance Use data over opinions to inform decisions How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Essential Proven experience in e-commerce trading, merchandising or online retail Strong understanding of: Conversion rate optimisation AOV growth Promotional mechanics Product lifecycle management Creation of bundles Comfortable working with performance data and GMV targets Commercially minded and confident making decisions Strong communication skills with both internal teams and clients Desirable Experience with TikTok Shop, marketplaces or social commerce Background in beauty, fashion, lifestyle or FMCG e-commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock-watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
16/06/2026
Full time
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, managing everything from live commerce and affiliates to paid media and trading strategy. You'll act as the strategic lead for your clients while staying close to the numbers day-to-day. Our clients include: P.Louise, Unilever, Free Soul & L'Oreal What you will do Client & Strategy Ownership Own a portfolio of e-commerce brands on TikTok Shop Act as the main point of contact while leading strategy, performance and delivery Build clear, commercially grounded TikTok Shop growth plans Translate business goals into weekly and monthly trading actions E-commerce Trading & Merchandising Own trading calendars aligned to promotions, launches and key retail moments Lead product merchandising strategy across: Product selection Bundling Pricing Promotions and incentives Continuously optimise AOV, conversion rate and GMV Identify underperforming SKUs and opportunities to scale winners Affiliate Strategy Own the affiliate strategy for your client portfolio Define how affiliates are used to drive GMV Work closely with creators to: Set creator priorities Shape product focus Align offers and incentives Build and refine creator trading strategies around: Deal-led moments Always-on content Live and campaign support Analyse affiliate performance and continuously optimise output Ensure affiliate activity aligns with overall trading and margin goals Performance & Reporting Monitor daily, weekly and monthly performance metrics Lead performance reviews with clients, backed by clear insights and actions Forecast GMV and trading performance Use data over opinions to inform decisions How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Essential Proven experience in e-commerce trading, merchandising or online retail Strong understanding of: Conversion rate optimisation AOV growth Promotional mechanics Product lifecycle management Creation of bundles Comfortable working with performance data and GMV targets Commercially minded and confident making decisions Strong communication skills with both internal teams and clients Desirable Experience with TikTok Shop, marketplaces or social commerce Background in beauty, fashion, lifestyle or FMCG e-commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock-watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
Reports to: Operations Salary: Market leading, but dependant on experience Application: CV and covering letter to email NB No agencies please! Position summary Byte9, a leading agile web development company based in London, is looking for an agile project manager to join the team during an exciting period of product development and open source release, for co sourced development with partner teams. Blaze is a leading "headless" and "no code" content, ecommerce and data management platform we are bringing to market. As an agile, technical project manager your goal will be to balance the demands of budget, time and resource, while keeping stakeholders, product owners, the development team and implementation partners happy. Byte9 has a robust continuous integration, automated testing and cloud deployment setup and uses industry standard project management and reporting tools - but we require someone familiar with which levers to pull. We are looking for a project manager with a keen & analytical mind, with the ability to challenge the status quo and push the team, our product and our place in the SaaS software world forward. What we offer In return, we offer a leading salary, the chance to work on an innovative web application development project, using advanced processes, tools and techniques within a strong, established & innovative team. You will be joining a team who work flexibly and remotely around Europe, from our London office. Hybrid working is welcome, but this is a London office based role, for 2-3 days a week. The right candidate Thrives in an agile product development environment, where a core product is being moved forward with agency and end client implementations and associated dependencies. Has excellent client facing and internal communication, verbal and written skills and the ability to be assertive, decisive, empathetic and pragmatic, where appropriate. Understands the agency model and has managed resources across projects. Has worked with sales and account handling teams with product timeline definition and key deliverables and project budgeting. Has experience managing the set up and onboarding of clients and partners with complex projects, internal and third party resources. What's involved in this role Project managing the delivery of product development and end client and agency partner implementations and ongoing support. Working with the development teams, DevOps, SysOps and the product manager to ensure predictable software delivery and implementation within budgets and estimates. Management of client development budgets and liaison with account management and accounting. Responsibility for managing the specification and resource requirements for software and product developments. This may also include contributing to tender responses. Managing resource planning, resource allocation and resource reporting, ongoing within product development and across implementations. Report milestones, productivity, and project profitability and facilitate ongoing resource planning, as development resources increase over time. End to end Quality assurance, including QA process and test management. Ensuring that in house, client and third party teams are functioning smoothly, communicating any blockers and managing resolutions in a timely way, across stakeholders. Responsibility for production and management of some product and project documentation. Key requirements and experience Agile project management experience and knowledge of software project management and deployment tooling and process (Jira, Confluence, Github, QA and software testing tools, release management, continuous integration and deployment). Experience project managing and quality assuring complex digital / software projects, with multiple stakeholders. Ability to manage in house project implementation and third party designer and developer contributions. A knowledge of SDLC management and experience working with in house and third party developers and designers. Demonstrable knowledge of agile and lean practices, particularly Kanban and/or SCRUM and the associated ceremonies. Proven working experience of managing tender deliverables e.g. resource requirements, evaluation criteria, statement of requirements, risk analysis and project plan presentation. Constructive and collaborative but with the ability to step in and take decisions in a timely manner to move the team forward. Excellent people management skills, able to engage and lead, with a passion for improving both teams and agile processes. Ideally experience of managing accreditations (e.g ISO / G Cloud / AWS), software and infrastructure audits and team training and accreditations.
16/06/2026
Full time
Reports to: Operations Salary: Market leading, but dependant on experience Application: CV and covering letter to email NB No agencies please! Position summary Byte9, a leading agile web development company based in London, is looking for an agile project manager to join the team during an exciting period of product development and open source release, for co sourced development with partner teams. Blaze is a leading "headless" and "no code" content, ecommerce and data management platform we are bringing to market. As an agile, technical project manager your goal will be to balance the demands of budget, time and resource, while keeping stakeholders, product owners, the development team and implementation partners happy. Byte9 has a robust continuous integration, automated testing and cloud deployment setup and uses industry standard project management and reporting tools - but we require someone familiar with which levers to pull. We are looking for a project manager with a keen & analytical mind, with the ability to challenge the status quo and push the team, our product and our place in the SaaS software world forward. What we offer In return, we offer a leading salary, the chance to work on an innovative web application development project, using advanced processes, tools and techniques within a strong, established & innovative team. You will be joining a team who work flexibly and remotely around Europe, from our London office. Hybrid working is welcome, but this is a London office based role, for 2-3 days a week. The right candidate Thrives in an agile product development environment, where a core product is being moved forward with agency and end client implementations and associated dependencies. Has excellent client facing and internal communication, verbal and written skills and the ability to be assertive, decisive, empathetic and pragmatic, where appropriate. Understands the agency model and has managed resources across projects. Has worked with sales and account handling teams with product timeline definition and key deliverables and project budgeting. Has experience managing the set up and onboarding of clients and partners with complex projects, internal and third party resources. What's involved in this role Project managing the delivery of product development and end client and agency partner implementations and ongoing support. Working with the development teams, DevOps, SysOps and the product manager to ensure predictable software delivery and implementation within budgets and estimates. Management of client development budgets and liaison with account management and accounting. Responsibility for managing the specification and resource requirements for software and product developments. This may also include contributing to tender responses. Managing resource planning, resource allocation and resource reporting, ongoing within product development and across implementations. Report milestones, productivity, and project profitability and facilitate ongoing resource planning, as development resources increase over time. End to end Quality assurance, including QA process and test management. Ensuring that in house, client and third party teams are functioning smoothly, communicating any blockers and managing resolutions in a timely way, across stakeholders. Responsibility for production and management of some product and project documentation. Key requirements and experience Agile project management experience and knowledge of software project management and deployment tooling and process (Jira, Confluence, Github, QA and software testing tools, release management, continuous integration and deployment). Experience project managing and quality assuring complex digital / software projects, with multiple stakeholders. Ability to manage in house project implementation and third party designer and developer contributions. A knowledge of SDLC management and experience working with in house and third party developers and designers. Demonstrable knowledge of agile and lean practices, particularly Kanban and/or SCRUM and the associated ceremonies. Proven working experience of managing tender deliverables e.g. resource requirements, evaluation criteria, statement of requirements, risk analysis and project plan presentation. Constructive and collaborative but with the ability to step in and take decisions in a timely manner to move the team forward. Excellent people management skills, able to engage and lead, with a passion for improving both teams and agile processes. Ideally experience of managing accreditations (e.g ISO / G Cloud / AWS), software and infrastructure audits and team training and accreditations.
Overview Job Description: Your impact. Do you want to grow your career in network engineering and work on projects that safeguard the UK's national interests? At Leonardo, our Network Engineers are at the heart of designing, configuring, and supporting secure networks that keep our customers connected and protected. Your work at Leonardo UK will see you take the lead in meeting customer requirements in an agile, innovative and team centric manner. The role will involve a mixture of working from home and on site to ensure close collaboration with the wider team. When on site, this is an office and integration laboratory based role using display screen equipment, network test equipment and mixed COTS and MOTS IP network and virtual environment technologies. Predominantly a technical practitioner role, manual handling will also be expected. Responsibilities All assigned systems engineering aspects of new and existing networks and network applications embodied on naval platforms working at all phases of the development lifecycle. Support the development of current and future systems architectures/design and their implementation. Support capture of design artefacts as appropriate for all stages in the engineering lifecycle, managing existing systems and taking concepts through to development. Test definition, test execution and fault finding across IP networks and hosted systems. Development of system installation and "set to work" guidance. Work closely with customers through verification and validation stages of projects to ensure systems meet their requirements and needs. Once deployed, the day to day support of the networks is generally performed by the customer, with Leonardo UK providing spare equipment and design authority support (such as obsolescence management and approval of configuration changes). Qualifications Solid understanding of core networking concepts and protocols. Experience with configuring and supporting network devices in enterprise environments. Ability to work independently on defined work packages while collaborating effectively with wider teams. A proactive approach and willingness to learn new tools and technologies. Practical experience of network implementation, set to work and verification; including fault finding, fault resolution, electrical safety and safe working practices. Experience of system/network design and architecture definition. Experience of writing documentation in support of verification of a network and for user information. Hands on experience in COTS IP network equipment; particularly Cisco. Hands on experience in COTS virtual environment software; for example, VMware ESXi. Hands on experience in COTS server software, for example Windows Server, Active Directory, DNS, DHCP. Demonstrable experience as a COTS IP networks practitioner; equivalent or higher than Cisco CCNA qualification. Broad experience of all engineering lifecycle phases. Broad knowledge of tools and processes used in the design, development and acceptance of products and systems. Knowledge of TCP/IP, OSI model, and common networking protocols. Understanding of network security concepts and secure configurations. Desirable Use of DOORs in requirements management. Experience in COTS virtual environment backup software, for example VEEAM. Experience with COTS network management and diagnostic software, for example Wireshark, SolarWinds Network Performance Manager and Network Configuration Manager. Experience with user Authentication, Authorization and Accounting (AAA) server software, for example Cisco ISE. Experience with Product Lifecycle Management tools, particularly Teamcenter. Understanding of VPNs, VLANs, and routing protocols (OSPF). Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS), along with an additional range of Personnel Security Controls referred to as National Security Vetting (NSV), including meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit Due to the nature of the work and its connections to UK Defence strategy, applicants must have five years UK residency and hold a UK passport. Salary Range Principal Engineer£54k-£71k. Where this vacancy is being recruited across more than one grade, the successful candidate will be appointed to a specific assessed grade, and the applicable salary range will be that associated with the grade of appointment. Leonardo UK operates a grade based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Benefits Generous leave with the opportunity to accrue up to 12 additional flexi days each year. Employer contributed pension scheme with up to 15% contribution. Free access to mental health support, financial advice and employee-led networks championing inclusion and diversity. All employees at management level and below are eligible for our bonus scheme. Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Financial reward through our referral programme. Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible hours with hybrid working options. For part time opportunities, please discuss possibilities for this role. Location and Working Arrangement Primary Location: GB - Southampton. Contract Type: Permanent. Hybrid Working: Hybrid.
16/06/2026
Full time
Overview Job Description: Your impact. Do you want to grow your career in network engineering and work on projects that safeguard the UK's national interests? At Leonardo, our Network Engineers are at the heart of designing, configuring, and supporting secure networks that keep our customers connected and protected. Your work at Leonardo UK will see you take the lead in meeting customer requirements in an agile, innovative and team centric manner. The role will involve a mixture of working from home and on site to ensure close collaboration with the wider team. When on site, this is an office and integration laboratory based role using display screen equipment, network test equipment and mixed COTS and MOTS IP network and virtual environment technologies. Predominantly a technical practitioner role, manual handling will also be expected. Responsibilities All assigned systems engineering aspects of new and existing networks and network applications embodied on naval platforms working at all phases of the development lifecycle. Support the development of current and future systems architectures/design and their implementation. Support capture of design artefacts as appropriate for all stages in the engineering lifecycle, managing existing systems and taking concepts through to development. Test definition, test execution and fault finding across IP networks and hosted systems. Development of system installation and "set to work" guidance. Work closely with customers through verification and validation stages of projects to ensure systems meet their requirements and needs. Once deployed, the day to day support of the networks is generally performed by the customer, with Leonardo UK providing spare equipment and design authority support (such as obsolescence management and approval of configuration changes). Qualifications Solid understanding of core networking concepts and protocols. Experience with configuring and supporting network devices in enterprise environments. Ability to work independently on defined work packages while collaborating effectively with wider teams. A proactive approach and willingness to learn new tools and technologies. Practical experience of network implementation, set to work and verification; including fault finding, fault resolution, electrical safety and safe working practices. Experience of system/network design and architecture definition. Experience of writing documentation in support of verification of a network and for user information. Hands on experience in COTS IP network equipment; particularly Cisco. Hands on experience in COTS virtual environment software; for example, VMware ESXi. Hands on experience in COTS server software, for example Windows Server, Active Directory, DNS, DHCP. Demonstrable experience as a COTS IP networks practitioner; equivalent or higher than Cisco CCNA qualification. Broad experience of all engineering lifecycle phases. Broad knowledge of tools and processes used in the design, development and acceptance of products and systems. Knowledge of TCP/IP, OSI model, and common networking protocols. Understanding of network security concepts and secure configurations. Desirable Use of DOORs in requirements management. Experience in COTS virtual environment backup software, for example VEEAM. Experience with COTS network management and diagnostic software, for example Wireshark, SolarWinds Network Performance Manager and Network Configuration Manager. Experience with user Authentication, Authorization and Accounting (AAA) server software, for example Cisco ISE. Experience with Product Lifecycle Management tools, particularly Teamcenter. Understanding of VPNs, VLANs, and routing protocols (OSPF). Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS), along with an additional range of Personnel Security Controls referred to as National Security Vetting (NSV), including meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit Due to the nature of the work and its connections to UK Defence strategy, applicants must have five years UK residency and hold a UK passport. Salary Range Principal Engineer£54k-£71k. Where this vacancy is being recruited across more than one grade, the successful candidate will be appointed to a specific assessed grade, and the applicable salary range will be that associated with the grade of appointment. Leonardo UK operates a grade based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Benefits Generous leave with the opportunity to accrue up to 12 additional flexi days each year. Employer contributed pension scheme with up to 15% contribution. Free access to mental health support, financial advice and employee-led networks championing inclusion and diversity. All employees at management level and below are eligible for our bonus scheme. Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Financial reward through our referral programme. Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible hours with hybrid working options. For part time opportunities, please discuss possibilities for this role. Location and Working Arrangement Primary Location: GB - Southampton. Contract Type: Permanent. Hybrid Working: Hybrid.
VodafoneThree - Security Assurance LeadNewbury, United KingdomApply NowFind out how well you match with this jobRequisition ID281222Date posted06/11/2026 Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do Work closely with teams across the business to build strong relationships and make sure everyone is accountable for security controls. This helps us meet regulatory and certification requirements, while keeping Vodafone and our customers safe from threats that could impact the security or reliability of our services. Help support both internal and external security audits and testing, making sure we're meeting customer expectations and legal security requirements. Clearly report on how our security controls are performing based on audit and testing results. Keep track of remediation activity and follow up with control owners to ensure security issues are addressed. Analyse security risks so gaps are properly recorded, owned, and actively managed. Assess the impact of changes to customer security frameworks, legal requirements, or industry standards. Respond to internal questions and requests related to security assurance. Encourage teams to adopt security best practices and continuously improve our overall security posture. Work with teams to strengthen security controls as new threats emerge and evolve. Build and maintain strong working relationships with internal stakeholders. Who you are Comfortable using Governance, Risk and Compliance (GRC) tools to manage and track security activities. Strong background in risk management, balancing business priorities with security requirements. Experience conducting or supporting security audits and testing activities. Actively working towards (or keen to achieve) a recognised security qualification such as ISO 27001 / 42001 / 27017 / 27701 auditor, CISM, CISSP, COBIT, CISA, CGEIT, or an equivalent.Responsibilities & delivery Maintain a clear RACI for security control ownership, helping hold stakeholders accountable for compliance. Produce and share security compliance KPIs and KRIs with key stakeholders to drive visibility and action. Make sure security certifications stay up to date and that external security milestones and deadlines are met. Support or carry out security audits and testing to demonstrate compliance with mandatory security controls. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
16/06/2026
Full time
VodafoneThree - Security Assurance LeadNewbury, United KingdomApply NowFind out how well you match with this jobRequisition ID281222Date posted06/11/2026 Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do Work closely with teams across the business to build strong relationships and make sure everyone is accountable for security controls. This helps us meet regulatory and certification requirements, while keeping Vodafone and our customers safe from threats that could impact the security or reliability of our services. Help support both internal and external security audits and testing, making sure we're meeting customer expectations and legal security requirements. Clearly report on how our security controls are performing based on audit and testing results. Keep track of remediation activity and follow up with control owners to ensure security issues are addressed. Analyse security risks so gaps are properly recorded, owned, and actively managed. Assess the impact of changes to customer security frameworks, legal requirements, or industry standards. Respond to internal questions and requests related to security assurance. Encourage teams to adopt security best practices and continuously improve our overall security posture. Work with teams to strengthen security controls as new threats emerge and evolve. Build and maintain strong working relationships with internal stakeholders. Who you are Comfortable using Governance, Risk and Compliance (GRC) tools to manage and track security activities. Strong background in risk management, balancing business priorities with security requirements. Experience conducting or supporting security audits and testing activities. Actively working towards (or keen to achieve) a recognised security qualification such as ISO 27001 / 42001 / 27017 / 27701 auditor, CISM, CISSP, COBIT, CISA, CGEIT, or an equivalent.Responsibilities & delivery Maintain a clear RACI for security control ownership, helping hold stakeholders accountable for compliance. Produce and share security compliance KPIs and KRIs with key stakeholders to drive visibility and action. Make sure security certifications stay up to date and that external security milestones and deadlines are met. Support or carry out security audits and testing to demonstrate compliance with mandatory security controls. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Test Lead - Pensions (Hybrid or Remote with regular travel to Preston) Salary circa £65K DOE A glance at the role A brand new opportunity for an experienced Test Lead to join our growing Change Team and collaborate with passionate change professionals. As a senior member of the Change Team, you will be the primary architect and guardian of test quality, designing the testing roadmap while supporting project delivery. You will set the strategic testing direction to deliver first class member services and manage the full testing lifecycle to ensure all products, applications and systems function correctly prior to release. You must champion exceptional testing practices across LPPA, demonstrating best in class behaviours to achieve the desired results and act in line with LPPA's values. Benefits Competitive salary circa £65K DOE 25 days' holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the ability to buy and sell leave Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions Access to Health or Dental Plan Access to our Enhanced Employee Assistance Programme for when you or your family might need support Access to our bespoke Reward Discount Scheme - 'Your Perk Site' Opportunities to attend wellbeing webinars and social events Daily free fruit and snacks available in our office Free Car Parking in Preston City Centre What you'll be doing Test Strategy & Governance Establish the overall test strategy, including methodology (Agile, Waterfall, or DevOps), test deliverables and tools for the Change Roadmap Act as an enabler by embedding testing principles early in the development lifecycle Define and track test KPIs such as defect density, test coverage and pass/fail rates to provide a clear picture of release readiness Hold accountability for testing standards across the business Maintain a testing pace that supports the Change Roadmap Define the automation strategy and create a roadmap to deliver this long term goal Technical Lead & Hands On Execution Create and agree detailed test plans, estimates and scenarios for all test deliverables for assigned projects Identify potential project risks early and create mitigation strategies Lead by example by performing complex testing tasks during critical periods Validate the configuration of testing environments, ensuring software and data versions are ready for execution and define data needs Implement a structured approach to defect management, leading daily triage meetings to prioritise issues and agree resolutions and timescales Work closely with the systems team and external partners to perform root cause analysis and suggest improvements when defects recur Create daily/weekly test execution reports showing progress against plan, pass/fail rates and outstanding risks Team Management & Development Manage, mentor and resource plan for a growing team of test analysts Assign team members to projects and tasks based on technical strengths, business knowledge, development needs and availability Facilitate daily syncs to identify blockers and conduct peer reviews of test cases to ensure technical accuracy Relationship & Stakeholder Management Maintain collaborative partnerships focused on shared quality ownership with project delivery teams, promoting early test involvement, feedback loops and shared goals Ensure test governance aligns with the wider Change Governance model and build proactive relationships with Business Analysts for requirements validation Maintain day to day collaboration with the systems team to monitor upcoming changes and release timelines, flagging potential constraints to change plans Manage and coordinate UAT and resource planning for business teams Manage relationships with external partners to ensure third party deliverables meet robust quality standards Qualifications & Experience Expert knowledge of DevOps, SQL for data validation, and API testing Experience building or maintaining automation frameworks to increase efficiency Skilled at reading code and complex data to produce actionable reports Ability to summarise complex problems and resolutions accurately for teams outside the Test Team Drive testing efficiency to minimise change fatigue Proactive, self motivated team player with minimal supervision, exhibiting behaviours in line with LPPA's values At least 3 years in a QA/Test leadership or senior coordinator capacity Nice to have Previous experience in pension administration (specifically with UPM software) or the public sector Strong experience using Azure DevOps for test management, defect tracking, and CI/CD pipeline integration Previous knowledge of website/digital testing Certifications: ISTQB Advanced Level (Test Manager) or ISTQB Foundation/Agile Tester Extension Working with and upholding our values • Working together • Committed to excellence • Doing the right thing • Forward thinking
16/06/2026
Full time
Test Lead - Pensions (Hybrid or Remote with regular travel to Preston) Salary circa £65K DOE A glance at the role A brand new opportunity for an experienced Test Lead to join our growing Change Team and collaborate with passionate change professionals. As a senior member of the Change Team, you will be the primary architect and guardian of test quality, designing the testing roadmap while supporting project delivery. You will set the strategic testing direction to deliver first class member services and manage the full testing lifecycle to ensure all products, applications and systems function correctly prior to release. You must champion exceptional testing practices across LPPA, demonstrating best in class behaviours to achieve the desired results and act in line with LPPA's values. Benefits Competitive salary circa £65K DOE 25 days' holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the ability to buy and sell leave Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions Access to Health or Dental Plan Access to our Enhanced Employee Assistance Programme for when you or your family might need support Access to our bespoke Reward Discount Scheme - 'Your Perk Site' Opportunities to attend wellbeing webinars and social events Daily free fruit and snacks available in our office Free Car Parking in Preston City Centre What you'll be doing Test Strategy & Governance Establish the overall test strategy, including methodology (Agile, Waterfall, or DevOps), test deliverables and tools for the Change Roadmap Act as an enabler by embedding testing principles early in the development lifecycle Define and track test KPIs such as defect density, test coverage and pass/fail rates to provide a clear picture of release readiness Hold accountability for testing standards across the business Maintain a testing pace that supports the Change Roadmap Define the automation strategy and create a roadmap to deliver this long term goal Technical Lead & Hands On Execution Create and agree detailed test plans, estimates and scenarios for all test deliverables for assigned projects Identify potential project risks early and create mitigation strategies Lead by example by performing complex testing tasks during critical periods Validate the configuration of testing environments, ensuring software and data versions are ready for execution and define data needs Implement a structured approach to defect management, leading daily triage meetings to prioritise issues and agree resolutions and timescales Work closely with the systems team and external partners to perform root cause analysis and suggest improvements when defects recur Create daily/weekly test execution reports showing progress against plan, pass/fail rates and outstanding risks Team Management & Development Manage, mentor and resource plan for a growing team of test analysts Assign team members to projects and tasks based on technical strengths, business knowledge, development needs and availability Facilitate daily syncs to identify blockers and conduct peer reviews of test cases to ensure technical accuracy Relationship & Stakeholder Management Maintain collaborative partnerships focused on shared quality ownership with project delivery teams, promoting early test involvement, feedback loops and shared goals Ensure test governance aligns with the wider Change Governance model and build proactive relationships with Business Analysts for requirements validation Maintain day to day collaboration with the systems team to monitor upcoming changes and release timelines, flagging potential constraints to change plans Manage and coordinate UAT and resource planning for business teams Manage relationships with external partners to ensure third party deliverables meet robust quality standards Qualifications & Experience Expert knowledge of DevOps, SQL for data validation, and API testing Experience building or maintaining automation frameworks to increase efficiency Skilled at reading code and complex data to produce actionable reports Ability to summarise complex problems and resolutions accurately for teams outside the Test Team Drive testing efficiency to minimise change fatigue Proactive, self motivated team player with minimal supervision, exhibiting behaviours in line with LPPA's values At least 3 years in a QA/Test leadership or senior coordinator capacity Nice to have Previous experience in pension administration (specifically with UPM software) or the public sector Strong experience using Azure DevOps for test management, defect tracking, and CI/CD pipeline integration Previous knowledge of website/digital testing Certifications: ISTQB Advanced Level (Test Manager) or ISTQB Foundation/Agile Tester Extension Working with and upholding our values • Working together • Committed to excellence • Doing the right thing • Forward thinking
Job Description Service Delivery Manager Icomera is a leading global innovator in connectivity solutions within the transportation sector. We are at the forefront of transforming public transport, making it smarter, safer, greener, and more connected than ever before. At Icomera you work with products used by many users around the world, including passengers on some of the world's largest train and bus operators. Ready to take on your next challenge as a Service Delivery Manager? Job type Full-time Workplace conditions We offer a hybrid working model. Location The position is based in our office in Chatham, Kent, UK. About the Role: As a Service Delivery Manager (SDM), you will be the primary service contact for your customers and will own the end to end delivery of contracted services in line with agreed Service Level Agreements (SLAs). This highly customer facing role combines operational leadership, commercial accountability, and proactive service improvement. You will drive service performance, manage escalations, and ensure services are delivered efficiently within budget. Working closely with Key Account Managers, Engineering, NOC, Incident Management, and Support teams, you will ensure customer satisfaction while protecting service quality, cost efficiency, and contractual compliance. The role includes full financial accountability for customer SLAs, as well as responsibility for RMAs, warranties, and service reporting. Key responsibilities Act as the main service contact for assigned customers, building and maintaining strong, positive relationships. Own service delivery against contractual SLAs, ensuring performance targets and customer expectations are continually met. Work with your customers as an expert partner to identify and deliver new opportunities for service innovation and performance improvement. Develop, maintain, and execute Service Management Plans for customer accounts. Lead service transitions for new customers, including creation and completion of the Support Mobilisation Checklist (SMC). Own all service related communications with customers, including tickets, conference calls, service reviews, and face to face meetings or presentations. Produce weekly and monthly service performance reports for internal stakeholders and customers. Incident, Escalation & Operational Management Manage customer escalations and act as the main interface between customers and internal technical teams. Support the Incident Manager during major incidents (office hours). Ensure proactive monitoring of customer fleets via the NOC and oversee follow up actions. Define, document, and maintain troubleshooting instructions and service documentation. Capture, register, and share lessons learned to continuously improve service delivery. Change, Transition & Technical Coordination Own and manage Requests for Change (RFCs), from submission through approval and implementation. Ensure customer fleets are correctly onboarded into Icomera systems and documented. Support requirement gathering for new customer integrations and service improvements. Work closely with Engineering and Support teams during solution design, testing, and changes impacting live services. Commercial, Financial & Contractual Ownership Hold responsibility for the P&L of assigned customer SLAs, ensuring services are delivered within budget. Identify opportunities to improve efficiencies and reduce costs without compromising customer satisfaction. Manage RMAs in SAP, including escalations and delegation during absences. Handle warranties and out of warranty cases, ensuring correct billing in line with contracts. Collaborate with Key Account Managers on service renewals, contract changes, and upsell opportunities. Authorization Make service delivery decisions within agreed budgets and process frameworks. Own and manage SLA definitions and service performance targets. Hold financial responsibility for the customer Service Level Agreement P&L. Approve and manage RMAs, with the ability to delegate when required. Qualifications and experiences Proven experience in a Service Delivery, Customer Success, or Account focused role (ideally 3+ years). Strong customer management and stakeholder engagement skills. Experience working in a technology, IT, or service based environment, ideally employing ITIL-based service frameworks. Demonstrated understanding of SLAs, service operations, and incident management. Financial awareness, including budget ownership and cost control. Experience working cross functionally with technical and commercial teams. Strong planning, prioritisation, and organisational skills. Fluent in business and technical English. Who You are You are a customer focused and commercially aware professional who thrives in a fast paced, service oriented environment. You are confident engaging with customers, comfortable managing complexity, and proactive in identifying improvements and solutions. You combine strong organisational skills with a collaborative mindset and are motivated by delivering high quality service outcomes. Our Offer A competitive salary package. Holiday entitlement: 25 days of annual leave plus bank holidays, increasing by up to 5 additional days with length of service (up to 30 days total). A collaborative, team focused culture with modern facilities and a flexible, engaging work environment. Wellbeing and development support, including private healthcare after one year of service, an Employee Assistance Programme, and a wide range of lifestyle and wellness benefits through the Perkbox platform. A comprehensive benefits package, including a contributory pension scheme, gym membership support, eye care vouchers, and enhanced parental leave. Icomera welcomes candidates from all backgrounds, and we value a diverse and inclusive work environment. Ready to be part of something exciting and make a real impact in shaping the connected future of transport? We'd love to hear from you!
16/06/2026
Full time
Job Description Service Delivery Manager Icomera is a leading global innovator in connectivity solutions within the transportation sector. We are at the forefront of transforming public transport, making it smarter, safer, greener, and more connected than ever before. At Icomera you work with products used by many users around the world, including passengers on some of the world's largest train and bus operators. Ready to take on your next challenge as a Service Delivery Manager? Job type Full-time Workplace conditions We offer a hybrid working model. Location The position is based in our office in Chatham, Kent, UK. About the Role: As a Service Delivery Manager (SDM), you will be the primary service contact for your customers and will own the end to end delivery of contracted services in line with agreed Service Level Agreements (SLAs). This highly customer facing role combines operational leadership, commercial accountability, and proactive service improvement. You will drive service performance, manage escalations, and ensure services are delivered efficiently within budget. Working closely with Key Account Managers, Engineering, NOC, Incident Management, and Support teams, you will ensure customer satisfaction while protecting service quality, cost efficiency, and contractual compliance. The role includes full financial accountability for customer SLAs, as well as responsibility for RMAs, warranties, and service reporting. Key responsibilities Act as the main service contact for assigned customers, building and maintaining strong, positive relationships. Own service delivery against contractual SLAs, ensuring performance targets and customer expectations are continually met. Work with your customers as an expert partner to identify and deliver new opportunities for service innovation and performance improvement. Develop, maintain, and execute Service Management Plans for customer accounts. Lead service transitions for new customers, including creation and completion of the Support Mobilisation Checklist (SMC). Own all service related communications with customers, including tickets, conference calls, service reviews, and face to face meetings or presentations. Produce weekly and monthly service performance reports for internal stakeholders and customers. Incident, Escalation & Operational Management Manage customer escalations and act as the main interface between customers and internal technical teams. Support the Incident Manager during major incidents (office hours). Ensure proactive monitoring of customer fleets via the NOC and oversee follow up actions. Define, document, and maintain troubleshooting instructions and service documentation. Capture, register, and share lessons learned to continuously improve service delivery. Change, Transition & Technical Coordination Own and manage Requests for Change (RFCs), from submission through approval and implementation. Ensure customer fleets are correctly onboarded into Icomera systems and documented. Support requirement gathering for new customer integrations and service improvements. Work closely with Engineering and Support teams during solution design, testing, and changes impacting live services. Commercial, Financial & Contractual Ownership Hold responsibility for the P&L of assigned customer SLAs, ensuring services are delivered within budget. Identify opportunities to improve efficiencies and reduce costs without compromising customer satisfaction. Manage RMAs in SAP, including escalations and delegation during absences. Handle warranties and out of warranty cases, ensuring correct billing in line with contracts. Collaborate with Key Account Managers on service renewals, contract changes, and upsell opportunities. Authorization Make service delivery decisions within agreed budgets and process frameworks. Own and manage SLA definitions and service performance targets. Hold financial responsibility for the customer Service Level Agreement P&L. Approve and manage RMAs, with the ability to delegate when required. Qualifications and experiences Proven experience in a Service Delivery, Customer Success, or Account focused role (ideally 3+ years). Strong customer management and stakeholder engagement skills. Experience working in a technology, IT, or service based environment, ideally employing ITIL-based service frameworks. Demonstrated understanding of SLAs, service operations, and incident management. Financial awareness, including budget ownership and cost control. Experience working cross functionally with technical and commercial teams. Strong planning, prioritisation, and organisational skills. Fluent in business and technical English. Who You are You are a customer focused and commercially aware professional who thrives in a fast paced, service oriented environment. You are confident engaging with customers, comfortable managing complexity, and proactive in identifying improvements and solutions. You combine strong organisational skills with a collaborative mindset and are motivated by delivering high quality service outcomes. Our Offer A competitive salary package. Holiday entitlement: 25 days of annual leave plus bank holidays, increasing by up to 5 additional days with length of service (up to 30 days total). A collaborative, team focused culture with modern facilities and a flexible, engaging work environment. Wellbeing and development support, including private healthcare after one year of service, an Employee Assistance Programme, and a wide range of lifestyle and wellness benefits through the Perkbox platform. A comprehensive benefits package, including a contributory pension scheme, gym membership support, eye care vouchers, and enhanced parental leave. Icomera welcomes candidates from all backgrounds, and we value a diverse and inclusive work environment. Ready to be part of something exciting and make a real impact in shaping the connected future of transport? We'd love to hear from you!
As a Senior Product Analyst, you'll own how we measure success, shape the frameworks that guide product decisions, and lead others to embed data driven thinking across our product teams. You'll move seamlessly from strategic thinking to hands on delivery; defining scalable frameworks to drive experimentation maturity and product measurement, partnering with a range of stakeholders to turn insight into meaningful business impact, and coaching others to raise the bar on how we use data to learn fast and scale what works. You'll be a trusted partner to not only Product, Engineering and Marketing, but also our Commercial & Account Management teams- influencing decisions through clarity, storytelling, and commercial insight-living our 'Better Together' value. Reports To: Head of Product and Marketing Analytics Contract Type: Permanent Location: UK Remote (Travel to Richmond, London office around once a month) What You'll Own (The Impact) Fuel the Momentum: Analyse product performance; moving beyond typical funnel metrics, into advanced segmentation, propensity modelling & cohort analysis. You'll identify pain points and opportunities - making valuable recommendations. You don't wait for a ticket; you proactive find opportunities to deliver insight. You'll leverage funnel forensics to pinpoint friction and leakage in the user journey, and develop our behavioural analytics capabilities to understand how users interact with features and what actions drive conversion. Progress over Perfection: Run A/B tests and experimentation outcomes, to get real world data and iterate fast- You'll partner closely with Product & Technology to ensure the optimal balance of rigorous experimentation practice, whilst maintaining release velocity. You'll develop robust hypotheses, conduct pre/post analysis, and bring statistical rigor to the experimentation process. Fearless Storytelling: Use SQL (Databricks via DBT), Power BI, and Google Analytics to translate complex data into clear, persuasive stories & recommendations. You'll be expected to speak up in the room, even if the data tells a tough story. The tools are how you'll get the data, but your story telling abilities will provide the crucial "so what?". Build the Baseline: Help maintain our data taxonomy and event tracking standards. You'll ensure our data is clean so our decisions can be "bold." Beyond governance, you'll act as a domain expert across our digital tooling suite: advising on tagging requirements, event tracking implementation, and attribution; partnering with Engineering to ensure our instrumentation keeps pace with product development. Smash Silos: Partner with Product Managers to validate hypotheses and size opportunities. We win when the whole team succeeds. You'll become a trusted member of the team(s) that you support- becoming a consultative subject matter expert where your voice is as valuable as your insights. Make it self serve: Build, either yourself or with specific BI & Analytics colleagues, data products that empower stakeholders to investigate and answer their own questions. You'll provide guidance, governance and training to raise & maintain the standards for data fluency. The goal is a data literate product organisation, not an Analytics Team bottleneck- freeing your time for deeper insights. What You'll Bring A Challenger Mindset: You are allergic to 'how it's always been done around here' and prefer to ask 'Why?' Technical Foundations: Proficient SQL skills and experience with visualization tools (Looker, Power BI), web analytics (GA, Amplitude). Analytical Grit: You have the resilience to handle honest data and the curiosity to dig deeper when a plan isn't working. Commercial Awareness: Confident operating autonomously in a scaling environment, balancing detail with commercial context. Dynamic Spark: You bring a restless energy and a genuine desire to help us become the undisputed challenger in the UK used car Classifieds marketplace. Perks & Benefits Financials We offer an annual bonus scheme or commission plans for our Commercial team. We more than match your commitment to your pension, so when you contribute 6%, we put in 9%, taking your total up to 15% of your base salary. Quarterly value led awards with generous cash prizes. Referral Bonus: Recommend a colleague, get £2,000. Work-Life 25 days (plus bank holidays) Hybrid role, two days a week based in our Richmond office Family Enhanced leave after 6 months of service: Maternity/Pregnant Parent Leave: 20 weeks at 100% pay. Paternity/Non-birth Parent Leave: 12 weeks at 100% pay. Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you. Health & Peace of Mind AXA Private Healthcare: High-level coverage for you, partners, and dependents-including pre existing conditions. Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care. Private GP: 24/7 digital access via Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life Life Assurance: 4x basic salary covered by Unum. Specialist Support: Free counseling and menopause/fertility support via Peppy. Your Growth Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development. The Extras Your choice of a MacBook or Windows laptop. : Discounts at over 30,000 retailers and entertainment venues. Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes. Whether it's our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style. Free food & drinks in the office. We're proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket list opportunity to actually play on the pitch yourself, we bring you closer to the action. Diversity & Inclusion at Cazoo & MOTORS The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself.
16/06/2026
Full time
As a Senior Product Analyst, you'll own how we measure success, shape the frameworks that guide product decisions, and lead others to embed data driven thinking across our product teams. You'll move seamlessly from strategic thinking to hands on delivery; defining scalable frameworks to drive experimentation maturity and product measurement, partnering with a range of stakeholders to turn insight into meaningful business impact, and coaching others to raise the bar on how we use data to learn fast and scale what works. You'll be a trusted partner to not only Product, Engineering and Marketing, but also our Commercial & Account Management teams- influencing decisions through clarity, storytelling, and commercial insight-living our 'Better Together' value. Reports To: Head of Product and Marketing Analytics Contract Type: Permanent Location: UK Remote (Travel to Richmond, London office around once a month) What You'll Own (The Impact) Fuel the Momentum: Analyse product performance; moving beyond typical funnel metrics, into advanced segmentation, propensity modelling & cohort analysis. You'll identify pain points and opportunities - making valuable recommendations. You don't wait for a ticket; you proactive find opportunities to deliver insight. You'll leverage funnel forensics to pinpoint friction and leakage in the user journey, and develop our behavioural analytics capabilities to understand how users interact with features and what actions drive conversion. Progress over Perfection: Run A/B tests and experimentation outcomes, to get real world data and iterate fast- You'll partner closely with Product & Technology to ensure the optimal balance of rigorous experimentation practice, whilst maintaining release velocity. You'll develop robust hypotheses, conduct pre/post analysis, and bring statistical rigor to the experimentation process. Fearless Storytelling: Use SQL (Databricks via DBT), Power BI, and Google Analytics to translate complex data into clear, persuasive stories & recommendations. You'll be expected to speak up in the room, even if the data tells a tough story. The tools are how you'll get the data, but your story telling abilities will provide the crucial "so what?". Build the Baseline: Help maintain our data taxonomy and event tracking standards. You'll ensure our data is clean so our decisions can be "bold." Beyond governance, you'll act as a domain expert across our digital tooling suite: advising on tagging requirements, event tracking implementation, and attribution; partnering with Engineering to ensure our instrumentation keeps pace with product development. Smash Silos: Partner with Product Managers to validate hypotheses and size opportunities. We win when the whole team succeeds. You'll become a trusted member of the team(s) that you support- becoming a consultative subject matter expert where your voice is as valuable as your insights. Make it self serve: Build, either yourself or with specific BI & Analytics colleagues, data products that empower stakeholders to investigate and answer their own questions. You'll provide guidance, governance and training to raise & maintain the standards for data fluency. The goal is a data literate product organisation, not an Analytics Team bottleneck- freeing your time for deeper insights. What You'll Bring A Challenger Mindset: You are allergic to 'how it's always been done around here' and prefer to ask 'Why?' Technical Foundations: Proficient SQL skills and experience with visualization tools (Looker, Power BI), web analytics (GA, Amplitude). Analytical Grit: You have the resilience to handle honest data and the curiosity to dig deeper when a plan isn't working. Commercial Awareness: Confident operating autonomously in a scaling environment, balancing detail with commercial context. Dynamic Spark: You bring a restless energy and a genuine desire to help us become the undisputed challenger in the UK used car Classifieds marketplace. Perks & Benefits Financials We offer an annual bonus scheme or commission plans for our Commercial team. We more than match your commitment to your pension, so when you contribute 6%, we put in 9%, taking your total up to 15% of your base salary. Quarterly value led awards with generous cash prizes. Referral Bonus: Recommend a colleague, get £2,000. Work-Life 25 days (plus bank holidays) Hybrid role, two days a week based in our Richmond office Family Enhanced leave after 6 months of service: Maternity/Pregnant Parent Leave: 20 weeks at 100% pay. Paternity/Non-birth Parent Leave: 12 weeks at 100% pay. Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you. Health & Peace of Mind AXA Private Healthcare: High-level coverage for you, partners, and dependents-including pre existing conditions. Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care. Private GP: 24/7 digital access via Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life Life Assurance: 4x basic salary covered by Unum. Specialist Support: Free counseling and menopause/fertility support via Peppy. Your Growth Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development. The Extras Your choice of a MacBook or Windows laptop. : Discounts at over 30,000 retailers and entertainment venues. Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes. Whether it's our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style. Free food & drinks in the office. We're proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket list opportunity to actually play on the pitch yourself, we bring you closer to the action. Diversity & Inclusion at Cazoo & MOTORS The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself.
Role Context the company is a private-equity backed platform business supporting over $6 trillion of assets globally, with deep, long-standing relationships across the asset and wealth management ecosystem. Private markets are rapidly becoming a core part of wealth portfolios - but the industry infrastructure has not kept pace. Most wealth managers still rely on manual processes, fragmented data, and operational workarounds to deliver private market exposure. the company's Private Markets Network (PMN) is designed to change that. PMN is a network-level execution and processing platform that enables private market investments to be delivered at managed-account scale, with the same operational discipline and integration model that wealth managers expect in public markets. This is a senior engineering hire into the PMN team. You will contribute to the build-out of PMN and the broader the company platform - shipping production software across a complex, data-rich environment, and bringing modern AI tooling to bear wherever it makes the team and the platform more effective. Purpose of the Role We are looking for a strong software engineer - someone who has spent their career building and shipping production software in complex environments, and who treats modern AI tooling as a natural part of their engineering toolkit. The role spans platform engineering and internal tooling. On the platform side, you will be embedded in PMN, working alongside product and engineering peers to build out core capabilities across PMN, core platform, and value-added services. On the internal tooling side, you will build AI-powered applications that make the business smarter and faster - from operational automation to intelligent internal tools that help teams work better. In both cases, the expectation is the same: well-built, production-grade software that the people around you can depend on. What You'll Actually Be Doing This is a broad engineering role. On any given week, you might be: Building and shipping platform features across PMN, core platform, or VAS - working from a well-defined brief and owning your delivery end-to-end. Integrating new capabilities into existing services and infrastructure, safely and consistently with the platform's architecture. Building internal tools that use AI to solve real business problems - things like intelligent assistants, workflow automation, or operational dashboards that connect to live business data. Writing clean, well-tested, well-documented code that your peers can build on and maintain. Debugging, improving, and taking ownership of live systems - reliability and observability included. Contributing to technical design and architecture discussions within the team. Collaborating with the Product & Prototyping Lead to take validated concepts through to production quality. Key Responsibilities Core Network Engineering Contribute to the build-out of PMN and the broader the company platform - delivering features and capabilities that are production-ready, well-integrated, and maintainable. Work within a complex, evolving codebase; understand how the pieces fit together and build in a way that is consistent with the platform's architecture and standards. Integrate with existing services, data sources, and infrastructure across the the company ecosystem. Work with core platform and VAS engineering teams as your remit expands beyond PMN. Internal Tooling Design and build AI-powered internal tools that solve real problems for the business, for example: Intelligent assistants that surface information or automate repetitive tasks for operational teams. Workflow automation that removes manual steps from internal processes. Internal applications that connect to business data and make it more accessible and actionable. Apply modern AI tooling - LLMs, retrieval pipelines, orchestration frameworks - where it genuinely improves the outcome; use conventional engineering where it doesn't. Production Standards Ship software that is reliable, observable, and maintainable - monitoring, logging, and error handling are part of the job, not an afterthought. Write code and documentation to a standard that the team can build on and support without you in the room. Contribute to code review, testing practices, and shared engineering standards. Collaboration Work closely with the Product & Prototyping Lead to understand what has been validated and needs to be built. Engage with PMN Ops and product stakeholders to understand the systems and data you are building against. Share knowledge and contribute to the team's collective understanding of modern tooling and engineering patterns. Key Stakeholders PMN Engineering Leadership Product & Prototyping Lead PMN Operations the company Core Platform Engineering Value-Added Services (VAS) Engineering Teams Internal business stakeholders (for internal tooling) Essential Skills & Experience Strong software engineering background - typically 5+ years building and shipping production software. Proficient in one or more modern backend languages; comfortable across the typical stack including cloud infrastructure, relational databases, APIs, and web frameworks. Experienced at working within complex, integrated platform codebases - not just greenfield projects. Demonstrated track record of shipping production software that uses LLMs and associated techniques - not just prototypes or internal experiments. This includes: Retrieval-Augmented Generation (RAG) - document indexing, retrieval pipelines, grounding, and evaluation. Agentic patterns and orchestration frameworks - multi-step workflows, tool use, evaluation loops. Model Context Protocol (MCP) and similar integration patterns for connecting LLMs to real data and services. Prompt design, model evaluation, and the practical trade-offs of LLM systems in production. Strong fundamentals: clean code, testing, documentation, observability, and operational reliability. Collaborative and comfortable working from well-defined problems alongside product and engineering peers. Desirable Skills & Experience Experience in financial services, B2B SaaS, or other regulated or data-sensitive environments. Exposure to private markets, wealth platforms, or operations tooling. Experience building internal tooling or operational automation for business teams. Familiarity with data pipelines, event-driven architecture, or operational systems integration. Experience contributing to shared platform or infrastructure codebases. Personal Attributes Takes pride in the quality and reliability of what they ship. Pragmatic - gets things done without over-engineering, but doesn't cut corners on what matters. Curious about how modern tooling - including AI - is evolving, and grounded in what actually works in production. Collaborative and straightforward - works well across product, ops, and engineering without friction. Comfortable in a fast-moving environment where the problems are real and the delivery bar is high. Why This Role Is Different A serious engineering challenge - complex systems, real data, and problems that matter to the business. Unusually broad scope: platform engineering and internal tooling in the same role, at the same standard. The chance to apply modern AI tooling to real problems - not as a pilot, but as part of how the team builds. A natural growth path across core platform and VAS as your contribution expands. Compensation & Benefits Competitive base salary Discretionary bonus Excellent pension, private medical, life assurance Hybrid working model 28 days holiday plus bank holidays The actual salary will vary based on the applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant's geographic location.
16/06/2026
Full time
Role Context the company is a private-equity backed platform business supporting over $6 trillion of assets globally, with deep, long-standing relationships across the asset and wealth management ecosystem. Private markets are rapidly becoming a core part of wealth portfolios - but the industry infrastructure has not kept pace. Most wealth managers still rely on manual processes, fragmented data, and operational workarounds to deliver private market exposure. the company's Private Markets Network (PMN) is designed to change that. PMN is a network-level execution and processing platform that enables private market investments to be delivered at managed-account scale, with the same operational discipline and integration model that wealth managers expect in public markets. This is a senior engineering hire into the PMN team. You will contribute to the build-out of PMN and the broader the company platform - shipping production software across a complex, data-rich environment, and bringing modern AI tooling to bear wherever it makes the team and the platform more effective. Purpose of the Role We are looking for a strong software engineer - someone who has spent their career building and shipping production software in complex environments, and who treats modern AI tooling as a natural part of their engineering toolkit. The role spans platform engineering and internal tooling. On the platform side, you will be embedded in PMN, working alongside product and engineering peers to build out core capabilities across PMN, core platform, and value-added services. On the internal tooling side, you will build AI-powered applications that make the business smarter and faster - from operational automation to intelligent internal tools that help teams work better. In both cases, the expectation is the same: well-built, production-grade software that the people around you can depend on. What You'll Actually Be Doing This is a broad engineering role. On any given week, you might be: Building and shipping platform features across PMN, core platform, or VAS - working from a well-defined brief and owning your delivery end-to-end. Integrating new capabilities into existing services and infrastructure, safely and consistently with the platform's architecture. Building internal tools that use AI to solve real business problems - things like intelligent assistants, workflow automation, or operational dashboards that connect to live business data. Writing clean, well-tested, well-documented code that your peers can build on and maintain. Debugging, improving, and taking ownership of live systems - reliability and observability included. Contributing to technical design and architecture discussions within the team. Collaborating with the Product & Prototyping Lead to take validated concepts through to production quality. Key Responsibilities Core Network Engineering Contribute to the build-out of PMN and the broader the company platform - delivering features and capabilities that are production-ready, well-integrated, and maintainable. Work within a complex, evolving codebase; understand how the pieces fit together and build in a way that is consistent with the platform's architecture and standards. Integrate with existing services, data sources, and infrastructure across the the company ecosystem. Work with core platform and VAS engineering teams as your remit expands beyond PMN. Internal Tooling Design and build AI-powered internal tools that solve real problems for the business, for example: Intelligent assistants that surface information or automate repetitive tasks for operational teams. Workflow automation that removes manual steps from internal processes. Internal applications that connect to business data and make it more accessible and actionable. Apply modern AI tooling - LLMs, retrieval pipelines, orchestration frameworks - where it genuinely improves the outcome; use conventional engineering where it doesn't. Production Standards Ship software that is reliable, observable, and maintainable - monitoring, logging, and error handling are part of the job, not an afterthought. Write code and documentation to a standard that the team can build on and support without you in the room. Contribute to code review, testing practices, and shared engineering standards. Collaboration Work closely with the Product & Prototyping Lead to understand what has been validated and needs to be built. Engage with PMN Ops and product stakeholders to understand the systems and data you are building against. Share knowledge and contribute to the team's collective understanding of modern tooling and engineering patterns. Key Stakeholders PMN Engineering Leadership Product & Prototyping Lead PMN Operations the company Core Platform Engineering Value-Added Services (VAS) Engineering Teams Internal business stakeholders (for internal tooling) Essential Skills & Experience Strong software engineering background - typically 5+ years building and shipping production software. Proficient in one or more modern backend languages; comfortable across the typical stack including cloud infrastructure, relational databases, APIs, and web frameworks. Experienced at working within complex, integrated platform codebases - not just greenfield projects. Demonstrated track record of shipping production software that uses LLMs and associated techniques - not just prototypes or internal experiments. This includes: Retrieval-Augmented Generation (RAG) - document indexing, retrieval pipelines, grounding, and evaluation. Agentic patterns and orchestration frameworks - multi-step workflows, tool use, evaluation loops. Model Context Protocol (MCP) and similar integration patterns for connecting LLMs to real data and services. Prompt design, model evaluation, and the practical trade-offs of LLM systems in production. Strong fundamentals: clean code, testing, documentation, observability, and operational reliability. Collaborative and comfortable working from well-defined problems alongside product and engineering peers. Desirable Skills & Experience Experience in financial services, B2B SaaS, or other regulated or data-sensitive environments. Exposure to private markets, wealth platforms, or operations tooling. Experience building internal tooling or operational automation for business teams. Familiarity with data pipelines, event-driven architecture, or operational systems integration. Experience contributing to shared platform or infrastructure codebases. Personal Attributes Takes pride in the quality and reliability of what they ship. Pragmatic - gets things done without over-engineering, but doesn't cut corners on what matters. Curious about how modern tooling - including AI - is evolving, and grounded in what actually works in production. Collaborative and straightforward - works well across product, ops, and engineering without friction. Comfortable in a fast-moving environment where the problems are real and the delivery bar is high. Why This Role Is Different A serious engineering challenge - complex systems, real data, and problems that matter to the business. Unusually broad scope: platform engineering and internal tooling in the same role, at the same standard. The chance to apply modern AI tooling to real problems - not as a pilot, but as part of how the team builds. A natural growth path across core platform and VAS as your contribution expands. Compensation & Benefits Competitive base salary Discretionary bonus Excellent pension, private medical, life assurance Hybrid working model 28 days holiday plus bank holidays The actual salary will vary based on the applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant's geographic location.
Health and Benefits Business Development Director Be the First to Apply Job Description Join our Health and Benefits team as a Health and Benefits Business Development Director. This is an exciting opportunity to join the Solution Advisors team (Large Corporate) within our Health & Benefits business in Great Britain. The role is based from our London office on a Hybrid working basis. The Health and Benefits Business Development Director is responsible for commercialising complex benefit solutions across health, wellbeing and protection. They will be required to have in depth knowledge of the range of Health & Benefits propositions and capabilities in order to build pipeline, pursue and close opportunities. Health and Benefits Business Development Director is required to be a subject matter expert in employee benefits but be growth focussed and work closely with WTW's health and benefits consulting teams to keep up to date with proposition developments and bring holistic forward thinking solutions to WTW's large corporate clients and prospects, working to define and solve their most complex people and risk issues. Health and Benefits Business Development Directors connect to wider WTW lines of business, segments and geographies, including the lead relationship managers, to maintain strong partnerships and generate referrals and pipeline from clients across WTW. As a member of the H&B Solution Advisors team, you will lead our efforts to develop a strategic sales culture that will include the following: Leading on business development opportunities for Health & Benefits GB Working with our Health & Benefits consultants in a collaborative manner to develop and identify growth opportunities. Supporting RfP responses from clients and prospects. Promote WTW services and propositions to include healthcare, group risk, wider wellbeing services, technology solutions. Develop and manage your own pipeline of new business. Manage prospects through the sales process from discovery to contractual agreements. Influence stakeholders at multiple relevant levels of the prospect organisation to promote new business. Research prospects' businesses, buying habits, competitive landscape and leverage that data/insights to inform business planning and creation of pursuit teams within WTW. Network internally/externally and represent WTW at industry events as appropriate. Responsibilities Identify, and pursue with a selected team, cross sell opportunities within Health & Benefits existing clients and those of the wider firm. Drive measurable consultative sales growth and broking opportunities using a strategic consulting approach. Support GB teams with large/complex regional and global sales opportunities. Drive a disciplined approach to bid management, optimizing the use of resources and increasing conversion. Be an individual contributor in seeking new sales opportunities and closing deals. Understand the current Health & Benefits propositions and bridge the gap between the 'what' and the customer "need" by creating appropriate sales and marketing material. Seek opportunities to cross pollinate Health & Benefits GB's contact centre approach to generate relevant leads. Drive the reporting of sales and pipeline on a consistent basis globally and locally to increase accountability. Key individual contribution in continuing to develop surveys and research material that sales campaigns will be based around. Create a feedback loop for solution leaders to reshape/refine and adapt the solution. To be the Health & Benefits Champion and the face of the company whilst living the One WTW ethos. Qualifications What you'll bring Deep expertise in the UK Health & Benefits market and a strong record of driving sustainable business growth. Capable of diagnosing complex client issues, aligning them with the full spectrum of HWC solutions, and articulating tailored, practical recommendations to senior buyers across multiple disciplines. Proven success selling complex, enterprise level solutions into sophisticated organisations, engaging multiple buyer hubs across HR, Risk, and Finance, and developing long term partnerships that deliver measurable value. Demonstrated ability to generate revenue, expand market share, and drive strategic commercial outcomes. Skilled in managing multiple stakeholders, people, and projects simultaneously, consistently delivering high quality outputs on time and within budget. Adept at diagnosing complex client challenges and designing strategic, cross functional solutions that leverage the full breadth of organisational capabilities. Actively engaged in market developments and contributes to the creation of new tools, methodologies, and innovative approaches. Strong executive presence, with highly developed written and verbal communication skills. Ability to influence senior executive stakeholders, both internally and externally, through formal and informal channels. Recognised as a client focused thought leader, contributing directly to growth and the development of innovative service offerings. Flexible and willing to travel as needed to support clients and business demands. Strong digital fluency, with the ability to leverage technology and social platforms to enhance business outcomes. Market intelligence and competitive awareness used to shape value propositions and strengthen market positioning. Self driven, entrepreneurial mindset with a high degree of ownership and initiative. Proficient in CRM systems (ideally Microsoft Dynamics) for pipeline management, sales forecasting, and reporting. What we offer A base salary with a commission based incentive. Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email Job Info Job Identification Job Category Health and Benefits Consulting Posting Date 05/26/2026, 09:11 AM Locations 51 Lime Street, London, EC3M 7DQ, GB
16/06/2026
Full time
Health and Benefits Business Development Director Be the First to Apply Job Description Join our Health and Benefits team as a Health and Benefits Business Development Director. This is an exciting opportunity to join the Solution Advisors team (Large Corporate) within our Health & Benefits business in Great Britain. The role is based from our London office on a Hybrid working basis. The Health and Benefits Business Development Director is responsible for commercialising complex benefit solutions across health, wellbeing and protection. They will be required to have in depth knowledge of the range of Health & Benefits propositions and capabilities in order to build pipeline, pursue and close opportunities. Health and Benefits Business Development Director is required to be a subject matter expert in employee benefits but be growth focussed and work closely with WTW's health and benefits consulting teams to keep up to date with proposition developments and bring holistic forward thinking solutions to WTW's large corporate clients and prospects, working to define and solve their most complex people and risk issues. Health and Benefits Business Development Directors connect to wider WTW lines of business, segments and geographies, including the lead relationship managers, to maintain strong partnerships and generate referrals and pipeline from clients across WTW. As a member of the H&B Solution Advisors team, you will lead our efforts to develop a strategic sales culture that will include the following: Leading on business development opportunities for Health & Benefits GB Working with our Health & Benefits consultants in a collaborative manner to develop and identify growth opportunities. Supporting RfP responses from clients and prospects. Promote WTW services and propositions to include healthcare, group risk, wider wellbeing services, technology solutions. Develop and manage your own pipeline of new business. Manage prospects through the sales process from discovery to contractual agreements. Influence stakeholders at multiple relevant levels of the prospect organisation to promote new business. Research prospects' businesses, buying habits, competitive landscape and leverage that data/insights to inform business planning and creation of pursuit teams within WTW. Network internally/externally and represent WTW at industry events as appropriate. Responsibilities Identify, and pursue with a selected team, cross sell opportunities within Health & Benefits existing clients and those of the wider firm. Drive measurable consultative sales growth and broking opportunities using a strategic consulting approach. Support GB teams with large/complex regional and global sales opportunities. Drive a disciplined approach to bid management, optimizing the use of resources and increasing conversion. Be an individual contributor in seeking new sales opportunities and closing deals. Understand the current Health & Benefits propositions and bridge the gap between the 'what' and the customer "need" by creating appropriate sales and marketing material. Seek opportunities to cross pollinate Health & Benefits GB's contact centre approach to generate relevant leads. Drive the reporting of sales and pipeline on a consistent basis globally and locally to increase accountability. Key individual contribution in continuing to develop surveys and research material that sales campaigns will be based around. Create a feedback loop for solution leaders to reshape/refine and adapt the solution. To be the Health & Benefits Champion and the face of the company whilst living the One WTW ethos. Qualifications What you'll bring Deep expertise in the UK Health & Benefits market and a strong record of driving sustainable business growth. Capable of diagnosing complex client issues, aligning them with the full spectrum of HWC solutions, and articulating tailored, practical recommendations to senior buyers across multiple disciplines. Proven success selling complex, enterprise level solutions into sophisticated organisations, engaging multiple buyer hubs across HR, Risk, and Finance, and developing long term partnerships that deliver measurable value. Demonstrated ability to generate revenue, expand market share, and drive strategic commercial outcomes. Skilled in managing multiple stakeholders, people, and projects simultaneously, consistently delivering high quality outputs on time and within budget. Adept at diagnosing complex client challenges and designing strategic, cross functional solutions that leverage the full breadth of organisational capabilities. Actively engaged in market developments and contributes to the creation of new tools, methodologies, and innovative approaches. Strong executive presence, with highly developed written and verbal communication skills. Ability to influence senior executive stakeholders, both internally and externally, through formal and informal channels. Recognised as a client focused thought leader, contributing directly to growth and the development of innovative service offerings. Flexible and willing to travel as needed to support clients and business demands. Strong digital fluency, with the ability to leverage technology and social platforms to enhance business outcomes. Market intelligence and competitive awareness used to shape value propositions and strengthen market positioning. Self driven, entrepreneurial mindset with a high degree of ownership and initiative. Proficient in CRM systems (ideally Microsoft Dynamics) for pipeline management, sales forecasting, and reporting. What we offer A base salary with a commission based incentive. Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email Job Info Job Identification Job Category Health and Benefits Consulting Posting Date 05/26/2026, 09:11 AM Locations 51 Lime Street, London, EC3M 7DQ, GB
About HIVED At HIVED, we are one of Europe's fastest growing startups. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview Role Overview The Director of Network is a critical leadership role responsible for both major planning and execution functions. You will hold ultimate accountability for the seamless and compliant movement of parcels from the point of injection through to our final-mile hubs, and ensuring that our hubs have accurate plans to execute against. You must ensure that the Network is both financially efficient and operationally resilient. As a strategic architect of the business, you will balance the "here and now" of daily operational performance with the long-term scaling required to meet high-growth targets. You will bridge the gap between commercial demand and operational reality, ensuring we deliver on our customer promises while maintaining strict control over our cost base. Responsibilities Strategic Planning & Execution You are the primary owner of the Operational Plan that forms the drumbeat of the operation. You will oversee its creation, ensuring it aligns with budgets and quality KPIs. This includes: Ensuring the operational forecast (our demand) and capacity management (supply) matching process is accurate and able to respond to the expected variations and fluctuations. All aspects of capacity are included here: collections, sortation and final mile capacity. Optimising network design to improve parcel flows and minimise transit times. Managing parcel injection strategies to ensure efficient sortation processing. Ensuring the network can scale dynamically during peak periods (e.g., Black Friday/Cyber Monday). Transport & Network Operations You will lead the departments responsible for the physical movement of goods, maintaining a focus on: O-License Compliance: ensuring the business maintains the highest standards of safety and legal compliance across our fleet and operating centres. Fleet cost ownership: end-to-end ownership of our fleet costs, from the middle mile network to our final mile vehicles. This includes the full cycle of acquisition, maintenance and end of life management. Operational excellence and driving continuous improvement in efficiency and utilisation. Financial Stewardship & P&L This role carries heavy P&L accountability, specifically regarding: Collection & Vehicle Costs: managing one of the business's largest cost centres by optimising fleet procurement, maintenance, and utilisation whilst maintaining strong execution against budget. Budget Alignment: delivering network capacity and execution within the constraints of the agreed financial roadmap. Executive Leadership & Stakeholder Management You will be the face of the Network at the Executive level, providing: Strategic Voice: translating complex operational data into actionable insights for the Board. Commercial/Ops Interface: acting as the ultimate stakeholder in the relationship between our sales/commercial teams and our operations, ensuring that new business is onboarded profitably and sustainably. Requirements 8-12+ years in senior operations leadership across logistics, last-mile, or eCommerce. Strong command of operational cost drivers and ability to own CM3. Experience running both planning and execution environments, preferably within a logistics setting. Strong people manager with experience coaching managers and high performing teams. Proven track record of building SOPs and managing KPIs. Strong cross-functional experience with Commercial, Finance, and other Operational leaders. Comfortable "building the plane while flying" and driving stability during change. Strategic leadership style with ability to balance short-term goals with long-term aims. Data-driven, structured problem-solver with a continuous improvement mindset. Nice to have Experience with EV fleets and charging operations. Scale-up or hypergrowth environment experience. Familiarity with UK logistics and Transport standards. How we reward our team Dynamic hybrid working environment with a diverse and driven team. Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role. 25 days of holiday allowance plus public holidays. 1 Birthday Day Off + 2 Tenure-Based Additional Days Off. Subsidised Private Medical Insurance including dental, vision & mental health therapy. Bi-annual performance reviews and tailored development plans. Competitive salary + EMI options scheme. Annual compensation review. Team lunch provided once a week. Quarterly team socials and annual sports day (HIVED Olympics). Enhanced maternity/paternity/adoption policy as day 1 right. Community volunteer days. Cycle to work scheme. Dog friendly office and depots. MacBook Air or Windows Laptop (depending on your preference). Want to learn more? Meet the team in 60 seconds: the behind the scenes with HIVED. HIVED is B Corporation certified. We are named as UK StartUp of the Year 2024. Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network. Check the Impact Report 2024. Keep up with HIVED here.
16/06/2026
Full time
About HIVED At HIVED, we are one of Europe's fastest growing startups. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview Role Overview The Director of Network is a critical leadership role responsible for both major planning and execution functions. You will hold ultimate accountability for the seamless and compliant movement of parcels from the point of injection through to our final-mile hubs, and ensuring that our hubs have accurate plans to execute against. You must ensure that the Network is both financially efficient and operationally resilient. As a strategic architect of the business, you will balance the "here and now" of daily operational performance with the long-term scaling required to meet high-growth targets. You will bridge the gap between commercial demand and operational reality, ensuring we deliver on our customer promises while maintaining strict control over our cost base. Responsibilities Strategic Planning & Execution You are the primary owner of the Operational Plan that forms the drumbeat of the operation. You will oversee its creation, ensuring it aligns with budgets and quality KPIs. This includes: Ensuring the operational forecast (our demand) and capacity management (supply) matching process is accurate and able to respond to the expected variations and fluctuations. All aspects of capacity are included here: collections, sortation and final mile capacity. Optimising network design to improve parcel flows and minimise transit times. Managing parcel injection strategies to ensure efficient sortation processing. Ensuring the network can scale dynamically during peak periods (e.g., Black Friday/Cyber Monday). Transport & Network Operations You will lead the departments responsible for the physical movement of goods, maintaining a focus on: O-License Compliance: ensuring the business maintains the highest standards of safety and legal compliance across our fleet and operating centres. Fleet cost ownership: end-to-end ownership of our fleet costs, from the middle mile network to our final mile vehicles. This includes the full cycle of acquisition, maintenance and end of life management. Operational excellence and driving continuous improvement in efficiency and utilisation. Financial Stewardship & P&L This role carries heavy P&L accountability, specifically regarding: Collection & Vehicle Costs: managing one of the business's largest cost centres by optimising fleet procurement, maintenance, and utilisation whilst maintaining strong execution against budget. Budget Alignment: delivering network capacity and execution within the constraints of the agreed financial roadmap. Executive Leadership & Stakeholder Management You will be the face of the Network at the Executive level, providing: Strategic Voice: translating complex operational data into actionable insights for the Board. Commercial/Ops Interface: acting as the ultimate stakeholder in the relationship between our sales/commercial teams and our operations, ensuring that new business is onboarded profitably and sustainably. Requirements 8-12+ years in senior operations leadership across logistics, last-mile, or eCommerce. Strong command of operational cost drivers and ability to own CM3. Experience running both planning and execution environments, preferably within a logistics setting. Strong people manager with experience coaching managers and high performing teams. Proven track record of building SOPs and managing KPIs. Strong cross-functional experience with Commercial, Finance, and other Operational leaders. Comfortable "building the plane while flying" and driving stability during change. Strategic leadership style with ability to balance short-term goals with long-term aims. Data-driven, structured problem-solver with a continuous improvement mindset. Nice to have Experience with EV fleets and charging operations. Scale-up or hypergrowth environment experience. Familiarity with UK logistics and Transport standards. How we reward our team Dynamic hybrid working environment with a diverse and driven team. Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role. 25 days of holiday allowance plus public holidays. 1 Birthday Day Off + 2 Tenure-Based Additional Days Off. Subsidised Private Medical Insurance including dental, vision & mental health therapy. Bi-annual performance reviews and tailored development plans. Competitive salary + EMI options scheme. Annual compensation review. Team lunch provided once a week. Quarterly team socials and annual sports day (HIVED Olympics). Enhanced maternity/paternity/adoption policy as day 1 right. Community volunteer days. Cycle to work scheme. Dog friendly office and depots. MacBook Air or Windows Laptop (depending on your preference). Want to learn more? Meet the team in 60 seconds: the behind the scenes with HIVED. HIVED is B Corporation certified. We are named as UK StartUp of the Year 2024. Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network. Check the Impact Report 2024. Keep up with HIVED here.
