Structured Cabling Estimator Basic salary negotiable DOE We are seeking a skilled Structured Cabling Estimator to join an award-winning technology company. This full-time position focuses on estimating installation and material costs for various Structured Cabling and IT projects, including Copper Cabling, Fiber Optics, IT room build-outs, and Data Centre works. In this role, you will be an integral part of the Structured Cabling Technical pre-sales team, collaborating closely with the internal IT team on Active IT proposals (such as Rack, Stack & Patch). This position is particularly well-suited for an experienced engineer looking to transition from hands-on work to a role in design and estimation, leveraging their installation expertise. The Role: Offer technical support to the sales team throughout the sales process, ensuring that designs are appropriate for their intended purpose and meet client requirements. Provide basic concept drawings for quotes in collaboration with the internal CAD team. Conduct estimating for all infrastructure projects, which will include client-facing site surveys across the UK and the EMEA region. Develop detailed Scope of Works documents tailored for both technical and non-technical audiences. Attend site survey and scoping meetings, both in person and virtually. Produce supporting documentation and precise technical drawings for projects that have been sold, working alongside the internal CAD team. Assist the sales team during client meetings to clarify the client's technical requirements, help specify products, and provide ongoing support and design approval to the project teams after the internal handover. Foster and maintain technical relationships with vendors and distributors for pricing and design assistance, while staying updated on product developments. Collaborate with manufacturers for liaison and technical development. The Person: Prior experience in site surveys and strong report writing skills will be beneficial. Comprehensive technical knowledge of Structured Cabling systems, including but not limited to: Cat6, Cat6A, Fiber Optics, Telephony wiring, Data Cabinets, and containment systems Familiarity with UPS and PDU specifications Extensive experience with manufacturers, such as Excel, Panduit and Leviton Current awareness of the marketplace and emerging technologies An understanding of G-Suite software Strong attention to detail Experience working in commercial office environments in London or other major European cities Additional Information: Option to work remotely or from the Head Office Package comes with either a company car or car allowance Excellent opportunities for progression Hours 8.30am to 5.30pm Monday to Friday Occasional short-term travel (1-3 days) to Europe for site surveys, project meetings, and other related activities. Rafferty Resourcing: Rafferty Resourcing is an award winning recruitment consultancy that specialises in Head Office, Audio Visual and Technical recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie.
06/02/2025
Full time
Structured Cabling Estimator Basic salary negotiable DOE We are seeking a skilled Structured Cabling Estimator to join an award-winning technology company. This full-time position focuses on estimating installation and material costs for various Structured Cabling and IT projects, including Copper Cabling, Fiber Optics, IT room build-outs, and Data Centre works. In this role, you will be an integral part of the Structured Cabling Technical pre-sales team, collaborating closely with the internal IT team on Active IT proposals (such as Rack, Stack & Patch). This position is particularly well-suited for an experienced engineer looking to transition from hands-on work to a role in design and estimation, leveraging their installation expertise. The Role: Offer technical support to the sales team throughout the sales process, ensuring that designs are appropriate for their intended purpose and meet client requirements. Provide basic concept drawings for quotes in collaboration with the internal CAD team. Conduct estimating for all infrastructure projects, which will include client-facing site surveys across the UK and the EMEA region. Develop detailed Scope of Works documents tailored for both technical and non-technical audiences. Attend site survey and scoping meetings, both in person and virtually. Produce supporting documentation and precise technical drawings for projects that have been sold, working alongside the internal CAD team. Assist the sales team during client meetings to clarify the client's technical requirements, help specify products, and provide ongoing support and design approval to the project teams after the internal handover. Foster and maintain technical relationships with vendors and distributors for pricing and design assistance, while staying updated on product developments. Collaborate with manufacturers for liaison and technical development. The Person: Prior experience in site surveys and strong report writing skills will be beneficial. Comprehensive technical knowledge of Structured Cabling systems, including but not limited to: Cat6, Cat6A, Fiber Optics, Telephony wiring, Data Cabinets, and containment systems Familiarity with UPS and PDU specifications Extensive experience with manufacturers, such as Excel, Panduit and Leviton Current awareness of the marketplace and emerging technologies An understanding of G-Suite software Strong attention to detail Experience working in commercial office environments in London or other major European cities Additional Information: Option to work remotely or from the Head Office Package comes with either a company car or car allowance Excellent opportunities for progression Hours 8.30am to 5.30pm Monday to Friday Occasional short-term travel (1-3 days) to Europe for site surveys, project meetings, and other related activities. Rafferty Resourcing: Rafferty Resourcing is an award winning recruitment consultancy that specialises in Head Office, Audio Visual and Technical recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie.
Become an IN2 Freelancer! £(Apply online only) Per Day depending on experience. We are actively seeking freelance/contract AV/VC Engineers across the UK to work on-site at Financial institutions and large corporate customer sites. Suitable candidates will be available for a quick start and have customer facing, corporate experience providing technical support involving all aspects of audio visual, video conferencing, displays and presentations. Our contract / freelance roles would suit a seasoned freelancer looking for additional days/weeks work, or alternatively, someone in between jobs or out of work looking for a short to medium term solution. Please note, actual day rates are dependent on specific site and experience/skill-set of workers. Desired Service Engineer experience: Fault finding and resolution: Identifying and resolving issues with AV systems at customers' sites through thorough troubleshooting and diagnostic techniques. On-site repairs: Performing necessary repairs and component replacements on AV equipment directly at customers' sites, maximizing efficiency and minimizing downtime. Detailed reports and documentation: Creating detailed reports after each service visit, documenting identified faults, actions taken, and any additional maintenance or remedial actions required, providing clear and concise information for future reference. Desired Installation Engineer Experience: Installation of AV systems: Expertly installing and integrating a diverse range of AV/IT systems, including broadcast systems, displays, signage, video conferencing solutions, audio setups, control systems. Interpretation of written directives including schematic diagrams, M&E drawings and cable structures. Completion of first fix cable routing, pulling and cable identity, logging progress in working documents and schematics. If you are interested in this opportunity, please apply through the apply now button on this page or alternatively you can call the freelance team on (phone number removed) IN2-AV have decades of experience running temporary recruitment desks. We provide prompt weekly payment and full support with company formation or umbrella payroll set-up as well as contract compliance. Sound interesting? Apply today and one of our team will be in touch to discuss registration and our live freelance opportunities!
29/01/2025
Contractor
Become an IN2 Freelancer! £(Apply online only) Per Day depending on experience. We are actively seeking freelance/contract AV/VC Engineers across the UK to work on-site at Financial institutions and large corporate customer sites. Suitable candidates will be available for a quick start and have customer facing, corporate experience providing technical support involving all aspects of audio visual, video conferencing, displays and presentations. Our contract / freelance roles would suit a seasoned freelancer looking for additional days/weeks work, or alternatively, someone in between jobs or out of work looking for a short to medium term solution. Please note, actual day rates are dependent on specific site and experience/skill-set of workers. Desired Service Engineer experience: Fault finding and resolution: Identifying and resolving issues with AV systems at customers' sites through thorough troubleshooting and diagnostic techniques. On-site repairs: Performing necessary repairs and component replacements on AV equipment directly at customers' sites, maximizing efficiency and minimizing downtime. Detailed reports and documentation: Creating detailed reports after each service visit, documenting identified faults, actions taken, and any additional maintenance or remedial actions required, providing clear and concise information for future reference. Desired Installation Engineer Experience: Installation of AV systems: Expertly installing and integrating a diverse range of AV/IT systems, including broadcast systems, displays, signage, video conferencing solutions, audio setups, control systems. Interpretation of written directives including schematic diagrams, M&E drawings and cable structures. Completion of first fix cable routing, pulling and cable identity, logging progress in working documents and schematics. If you are interested in this opportunity, please apply through the apply now button on this page or alternatively you can call the freelance team on (phone number removed) IN2-AV have decades of experience running temporary recruitment desks. We provide prompt weekly payment and full support with company formation or umbrella payroll set-up as well as contract compliance. Sound interesting? Apply today and one of our team will be in touch to discuss registration and our live freelance opportunities!
Audio Visual Design and Projects Engineer - Super Opportunity Are you an AV professional looking for something a little different? If so, we have the perfect role for you! We are seeking a skilled and detail-oriented Design and Projects Engineer to join our clients expanding team. The purpose of this role is to 'bridge the gap' between the technical pre-sales team and the delivery team, specifically the commissioning engineers, tech leads, and project managers. The Role: Providing technical and physical support throughout the project delivery process Ensuring project design documentation is completed and delivered to a high standard, technical schematics, architectural CAD drawings & technical information Working closely with pre-sales, project managers, and tech leads to expand technical and design information provided to customers Liaising with customers on design, technical and delivery requirements Producing detail-rich drawing packs with a high standard of technical information Ad-hoc site surveys to ensure faultless project design, both technically and from an M&E perspective Working alongside the Head of technology in the development and deployment of new/updates processes and standards Working alongside the Pre-Commissioning team to undertake the testing of new equipment, mocking up of systems and building product demos Act as the technical designer for all variations and amendments post-handover, facilitating shifting designs as the project(s) develop by specifying relevant equipment and making required design changes The Person: As the ideal candidate, you will possess excellent communication skills that will enable you to interact professionally with internal teams and external customers. You will have at least five years of AV installation experience and a solid technical knowledge of corporate AV & UC hardware, including design solutions and physical installation. You will be a creative problem-solver, with the ability to collaborate effectively with colleagues to leverage their expertise when necessary. As a detail-oriented individual, you will ensure that all aspects of an installation have been thoroughly checked and documented. You will have a commercially minded approach, able to work on project variations and amendments while ensuring that the works are fully costed and profitable for the business. Additional Information: Please note that the advertised salary is a guide only and is negotiable depending on experience Ideally this role will be hybrid, although don't let this put you off applying as we are open to options The role is full time and permanent Opportunities (plenty of them) for personal development and further training You'll be working with an awesome team of people who will support you in your new role and you'll be working for an employer that encourages progression Lots of additional benefits of working for this company including discounted gym membership, team days out etc Rafferty AV: Rafferty AV is an award winning recruitment consultancy that specialises in Audio Visual recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie or Martyn.
29/01/2025
Full time
Audio Visual Design and Projects Engineer - Super Opportunity Are you an AV professional looking for something a little different? If so, we have the perfect role for you! We are seeking a skilled and detail-oriented Design and Projects Engineer to join our clients expanding team. The purpose of this role is to 'bridge the gap' between the technical pre-sales team and the delivery team, specifically the commissioning engineers, tech leads, and project managers. The Role: Providing technical and physical support throughout the project delivery process Ensuring project design documentation is completed and delivered to a high standard, technical schematics, architectural CAD drawings & technical information Working closely with pre-sales, project managers, and tech leads to expand technical and design information provided to customers Liaising with customers on design, technical and delivery requirements Producing detail-rich drawing packs with a high standard of technical information Ad-hoc site surveys to ensure faultless project design, both technically and from an M&E perspective Working alongside the Head of technology in the development and deployment of new/updates processes and standards Working alongside the Pre-Commissioning team to undertake the testing of new equipment, mocking up of systems and building product demos Act as the technical designer for all variations and amendments post-handover, facilitating shifting designs as the project(s) develop by specifying relevant equipment and making required design changes The Person: As the ideal candidate, you will possess excellent communication skills that will enable you to interact professionally with internal teams and external customers. You will have at least five years of AV installation experience and a solid technical knowledge of corporate AV & UC hardware, including design solutions and physical installation. You will be a creative problem-solver, with the ability to collaborate effectively with colleagues to leverage their expertise when necessary. As a detail-oriented individual, you will ensure that all aspects of an installation have been thoroughly checked and documented. You will have a commercially minded approach, able to work on project variations and amendments while ensuring that the works are fully costed and profitable for the business. Additional Information: Please note that the advertised salary is a guide only and is negotiable depending on experience Ideally this role will be hybrid, although don't let this put you off applying as we are open to options The role is full time and permanent Opportunities (plenty of them) for personal development and further training You'll be working with an awesome team of people who will support you in your new role and you'll be working for an employer that encourages progression Lots of additional benefits of working for this company including discounted gym membership, team days out etc Rafferty AV: Rafferty AV is an award winning recruitment consultancy that specialises in Audio Visual recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie or Martyn.
AV Technical Designer - Remote Are you an AV professional looking for something a little different? If so, we have the perfect role for you! We are seeking a skilled and detail-oriented AV Technical Designer to join our clients expanding team. As an AV Technical Designer, you will play a crucial role in the team by attending customer and site meetings with the sales team, capturing project briefs, and designing effective AV systems. You will work closely with the project delivery team to create documentation and technical drawings, interact with customers and third-party stakeholders, and support the on-site delivery team. The Role: Create and present customer proposals and quotations Develop system design schematics Foster and grow technical relationships with customers alongside the assigned account manager Conduct client-facing meetings and site surveys to gather information for accurate cost proposals Provide project details and equipment specifications to in-house and third-party control programmers, assisting with control system programming and troubleshooting Support Project Managers with all technical aspects of project delivery, including documentation and liaising with third parties Offer technical information and support for Sales, Installation, and Project Management teams Prepare acceptance testing documentation ahead of client or consultant acceptance tests Stay updated on new product releases and technological advancements relevant to the team Maintain technical relationships with vendors and distributors for pricing and design support The Person: In-depth professional AV engineering knowledge (Audio DSPs, VC platforms, Video distribution, basic networking) Strong communication skills to effectively engage with customers in person, via video conferencing, or over the phone Understanding of bespoke modern AV solutions design and scope Knowledge of basic networking systems and requirements Familiarity with Audio, Video, and UC signal flows and connectivity Experience with network audio standards (Dante, AES67, AVB) Proficiency with VC/UC platforms (Zoom, Teams, Meet, etc.) Avixia CTS Certification (CTS / CTS-I / CTS-D) is a plus Strong problem-solving skills with the ability to think laterally Organised with keen attention to detail Ability to work effectively under pressure and meet stringent deadlines Additional Information: Please note that the advertised salary is a guide only and is negotiable depending on experience The role is full time and permanent Opportunities (plenty of them) for personal development and further training You'll be working with an awesome team of people who will support you in your new role and you'll be working for an employer that encourages progression Lots of additional benefits of working for this company including discounted gym membership, team days out etc Rafferty AV: Rafferty AV is an award winning recruitment consultancy that specialises in Audio Visual recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie or Martyn.
29/01/2025
Full time
AV Technical Designer - Remote Are you an AV professional looking for something a little different? If so, we have the perfect role for you! We are seeking a skilled and detail-oriented AV Technical Designer to join our clients expanding team. As an AV Technical Designer, you will play a crucial role in the team by attending customer and site meetings with the sales team, capturing project briefs, and designing effective AV systems. You will work closely with the project delivery team to create documentation and technical drawings, interact with customers and third-party stakeholders, and support the on-site delivery team. The Role: Create and present customer proposals and quotations Develop system design schematics Foster and grow technical relationships with customers alongside the assigned account manager Conduct client-facing meetings and site surveys to gather information for accurate cost proposals Provide project details and equipment specifications to in-house and third-party control programmers, assisting with control system programming and troubleshooting Support Project Managers with all technical aspects of project delivery, including documentation and liaising with third parties Offer technical information and support for Sales, Installation, and Project Management teams Prepare acceptance testing documentation ahead of client or consultant acceptance tests Stay updated on new product releases and technological advancements relevant to the team Maintain technical relationships with vendors and distributors for pricing and design support The Person: In-depth professional AV engineering knowledge (Audio DSPs, VC platforms, Video distribution, basic networking) Strong communication skills to effectively engage with customers in person, via video conferencing, or over the phone Understanding of bespoke modern AV solutions design and scope Knowledge of basic networking systems and requirements Familiarity with Audio, Video, and UC signal flows and connectivity Experience with network audio standards (Dante, AES67, AVB) Proficiency with VC/UC platforms (Zoom, Teams, Meet, etc.) Avixia CTS Certification (CTS / CTS-I / CTS-D) is a plus Strong problem-solving skills with the ability to think laterally Organised with keen attention to detail Ability to work effectively under pressure and meet stringent deadlines Additional Information: Please note that the advertised salary is a guide only and is negotiable depending on experience The role is full time and permanent Opportunities (plenty of them) for personal development and further training You'll be working with an awesome team of people who will support you in your new role and you'll be working for an employer that encourages progression Lots of additional benefits of working for this company including discounted gym membership, team days out etc Rafferty AV: Rafferty AV is an award winning recruitment consultancy that specialises in Audio Visual recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie or Martyn.
AV Service Engineer South England Field Based £35,000 - £40,000 25 days annual leave plus bank holidays + pension + life insurance + company van + fuel card + annual bonus + ongoing training and certifications The Company: A humble commercial AV integrator specialising in the design, installation and aftercare of high end audio visual systems and digital signage for conference rooms and meeting spaces. It s an employee owned business with an inclusive work environment ensuring employees feel valued and invested in the success of the team. We are now looking for an experienced AV Service Engineer to join the team, ensuring the smooth operation of installed AV equipment post installation. Position Overview: Attend service and preventative maintenance visits to clients within the southern regions of the UK, minimising downtime for clients within the region. Key Responsibilities: - Attend out reactive service calls, liaising with clients and resolving their issues quickly and effectively. - Carry out pro-active preventative maintenance visits. - Fault finding and troubleshooting network related issues. - Acting as the point of contact for clients when on site, keeping them informed of any progress. - Troubleshooting control system and DSP issues. - Maintaining up to date service documentation. Requirements : - Experience servicing and maintaining corporate AV systems. - The ability to troubleshoot network related issues. - Willingness to travel and work away from home where required - Full UK Driving Licence. Preferred Skills - Knowledge of audio visual control systems and DSPs such as Crestron, Extron and Q-SYS Package: - Salary: £35,000 - £40,000 - Annual bonus - Company van (personal use) - Fuel card - 25 days annual leave plus bank holidays - Pension - Death in service compensation of 5X your annual salary How to Apply: If you are an AV engineer with experience servicing corporate AV systems, or an IT field engineer looking to move into AV, we d love to hear from you. Apply here or contact Jake Voisey on the details provided.
29/01/2025
Full time
AV Service Engineer South England Field Based £35,000 - £40,000 25 days annual leave plus bank holidays + pension + life insurance + company van + fuel card + annual bonus + ongoing training and certifications The Company: A humble commercial AV integrator specialising in the design, installation and aftercare of high end audio visual systems and digital signage for conference rooms and meeting spaces. It s an employee owned business with an inclusive work environment ensuring employees feel valued and invested in the success of the team. We are now looking for an experienced AV Service Engineer to join the team, ensuring the smooth operation of installed AV equipment post installation. Position Overview: Attend service and preventative maintenance visits to clients within the southern regions of the UK, minimising downtime for clients within the region. Key Responsibilities: - Attend out reactive service calls, liaising with clients and resolving their issues quickly and effectively. - Carry out pro-active preventative maintenance visits. - Fault finding and troubleshooting network related issues. - Acting as the point of contact for clients when on site, keeping them informed of any progress. - Troubleshooting control system and DSP issues. - Maintaining up to date service documentation. Requirements : - Experience servicing and maintaining corporate AV systems. - The ability to troubleshoot network related issues. - Willingness to travel and work away from home where required - Full UK Driving Licence. Preferred Skills - Knowledge of audio visual control systems and DSPs such as Crestron, Extron and Q-SYS Package: - Salary: £35,000 - £40,000 - Annual bonus - Company van (personal use) - Fuel card - 25 days annual leave plus bank holidays - Pension - Death in service compensation of 5X your annual salary How to Apply: If you are an AV engineer with experience servicing corporate AV systems, or an IT field engineer looking to move into AV, we d love to hear from you. Apply here or contact Jake Voisey on the details provided.
Our clients are the proud guardians of over 130 years of baking experience that make up their iconic and much-loved brand. They produce bread and bakery products created with goodness at the heart of each. They deliver around 1.3million loaves, every day of the week throughout the UK and Ireland, where they also make Mothers Pride and Ormo products. They are 2,800 people working within 8 bakeries, 1 flour mill, and 2 regional distribution centres across the UK. Their success is a result of the hard work of their people; they are experts in their field whether it's baking, manufacturing, logistics, engineering, or the many departments within the central functions team based at head office in High Wycombe. They are a values-led business and expect their colleagues to live, breathe, and embed Quality, Accountability, and Trust into their ways of working A great opportunity has arisen for an Infrastructure Analyst to join the team, ready to play a key role in the next chapter of our journey. We are on an exciting mission to bring a smile to anyone who comes into contact with our brands, especially our consumers. Where better to do that than within our IS Team where we are proud to support our business in baking and delivering the best quality products each and every day. JOB PURPOSE The analyst role is to provide on site, hands on support for the staff at Head Office and when required at sites around the country. The focus of the role will be providing desk side assistance to all IT users on site as well as providing additional remote support for the other sites. The role requires a professional approach and the individual requires excellent interpersonal skills.. KEY ACCOUNTABILITIES & RESPONSIBILITIES Call 'ownership' Effective call resolution. Effective working relations with CDW Service Teams and other resolver groups. Timely and effective problem resolution and fault diagnosis. Hardware and software upgrades. Provide out of hours support as agreed. Carry out project tasks as agreed. Maintain accurate and complete documentation. Maintain accurate and complete asset details for moves, adds and changes Adherence to Change Control processes and procedures. Adherence to all agreed quality processes and procedures. Installation and configuration of desktop hardware and peripherals. To coordinate the delivery, configuration and installation of new hardware and software. Action requests for loan equipment and audio-visual setups. To deliver, setup and assist user with equipment. Provide assistance on the use of IT hardware and software. Relocation and reconfiguring of hardware and peripherals. Installation and patching of new voice and data sockets. KNOWLEDGE & SPECIFIC JOB SKILLS Essential: Good technical knowledge of MS products, operating systems, and applications. Basic LAN / WAN support experience. Active Directory & Domain administration. Good knowledge and use of Smart technology Hardware & software installation experience. Good fault diagnosis skills. Analytical approach to problem resolution. Desirable: Google Apps advocate ITIL or similar IT service management qualification Citrix and Desktop support experience Basic networking knowledge and troubleshooting skills. Why work for our client and their benefits: Our clients understand the importance of looking after their colleagues, so they provide a variety of benefits in addition to salaries. The benefits they provide are as varied as the people who receive them but they are offered with the intention of creating value to them personally over and above their salaries There is a range of colleague benefits available, which individuals can select based on their needs. The benefits scheme offers a variety of savings and cashback offers on day to day living and much more including eyecare vouchers, and a healthcare scheme to suit everyone. It also includes a Cycle to Work scheme where you can obtain a brand new bike at a significant saving They offer enhanced annual leave and maternity/paternity leave, and flexibility where possible in order to create a healthy work-life balance They celebrate loyalty with generous long service and colleague recognition schemes They offer three levels of pensions Our client values diversity and is committed to promoting equal opportunities in the workplace. Every job applicant, employee or worker will be treated fairly and equally with dignity and respect regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, social class, nationality, ethnic or national origin, religious belief, union membership, political opinion, sex, sexual orientation or any other protected characteristic.
02/02/2022
Full time
Our clients are the proud guardians of over 130 years of baking experience that make up their iconic and much-loved brand. They produce bread and bakery products created with goodness at the heart of each. They deliver around 1.3million loaves, every day of the week throughout the UK and Ireland, where they also make Mothers Pride and Ormo products. They are 2,800 people working within 8 bakeries, 1 flour mill, and 2 regional distribution centres across the UK. Their success is a result of the hard work of their people; they are experts in their field whether it's baking, manufacturing, logistics, engineering, or the many departments within the central functions team based at head office in High Wycombe. They are a values-led business and expect their colleagues to live, breathe, and embed Quality, Accountability, and Trust into their ways of working A great opportunity has arisen for an Infrastructure Analyst to join the team, ready to play a key role in the next chapter of our journey. We are on an exciting mission to bring a smile to anyone who comes into contact with our brands, especially our consumers. Where better to do that than within our IS Team where we are proud to support our business in baking and delivering the best quality products each and every day. JOB PURPOSE The analyst role is to provide on site, hands on support for the staff at Head Office and when required at sites around the country. The focus of the role will be providing desk side assistance to all IT users on site as well as providing additional remote support for the other sites. The role requires a professional approach and the individual requires excellent interpersonal skills.. KEY ACCOUNTABILITIES & RESPONSIBILITIES Call 'ownership' Effective call resolution. Effective working relations with CDW Service Teams and other resolver groups. Timely and effective problem resolution and fault diagnosis. Hardware and software upgrades. Provide out of hours support as agreed. Carry out project tasks as agreed. Maintain accurate and complete documentation. Maintain accurate and complete asset details for moves, adds and changes Adherence to Change Control processes and procedures. Adherence to all agreed quality processes and procedures. Installation and configuration of desktop hardware and peripherals. To coordinate the delivery, configuration and installation of new hardware and software. Action requests for loan equipment and audio-visual setups. To deliver, setup and assist user with equipment. Provide assistance on the use of IT hardware and software. Relocation and reconfiguring of hardware and peripherals. Installation and patching of new voice and data sockets. KNOWLEDGE & SPECIFIC JOB SKILLS Essential: Good technical knowledge of MS products, operating systems, and applications. Basic LAN / WAN support experience. Active Directory & Domain administration. Good knowledge and use of Smart technology Hardware & software installation experience. Good fault diagnosis skills. Analytical approach to problem resolution. Desirable: Google Apps advocate ITIL or similar IT service management qualification Citrix and Desktop support experience Basic networking knowledge and troubleshooting skills. Why work for our client and their benefits: Our clients understand the importance of looking after their colleagues, so they provide a variety of benefits in addition to salaries. The benefits they provide are as varied as the people who receive them but they are offered with the intention of creating value to them personally over and above their salaries There is a range of colleague benefits available, which individuals can select based on their needs. The benefits scheme offers a variety of savings and cashback offers on day to day living and much more including eyecare vouchers, and a healthcare scheme to suit everyone. It also includes a Cycle to Work scheme where you can obtain a brand new bike at a significant saving They offer enhanced annual leave and maternity/paternity leave, and flexibility where possible in order to create a healthy work-life balance They celebrate loyalty with generous long service and colleague recognition schemes They offer three levels of pensions Our client values diversity and is committed to promoting equal opportunities in the workplace. Every job applicant, employee or worker will be treated fairly and equally with dignity and respect regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, social class, nationality, ethnic or national origin, religious belief, union membership, political opinion, sex, sexual orientation or any other protected characteristic.
AV Installation Engineer North West London £27,000 - £35,000 + Overtime + Van + Holiday + Pension Excellent opportunity to join a well-established company in a varied, offering great opportunities to progress your career and to boost your basic earnings with additional overtime and callout. This company is based in London, and mainly work around the South East but do have a few national contracts. They specialize in audio visual installations, working mainly within the commercial and hospitality sectors. Due to an increasing workload, they are looking to add a motivated engineer to their team. In this field based role, you will be based from the office near Wembley before heading out to site. Most of the work is in the South East, however occasionally there are projects nationally. You will be tasked with installing a range of AV solutions to meet customer requirements. This is a Monday - Friday position, however there is plenty of optional overtime available paying premium rates for weekend work. This is a fantastic opportunity to join an established market leader in a stable position that allows you to take control of your earnings through optional overtime. The Role: *Monday - Friday with optional overtime *Field based around the South East *Installation of commercial and hospitality AV equipment The Person: *Experience running cables and installing a range of AV Systems *Full UK Driver's license *Commutable to North West London Reference no: BBBH124182c To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Jeremy Nicholls at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
04/11/2021
Full time
AV Installation Engineer North West London £27,000 - £35,000 + Overtime + Van + Holiday + Pension Excellent opportunity to join a well-established company in a varied, offering great opportunities to progress your career and to boost your basic earnings with additional overtime and callout. This company is based in London, and mainly work around the South East but do have a few national contracts. They specialize in audio visual installations, working mainly within the commercial and hospitality sectors. Due to an increasing workload, they are looking to add a motivated engineer to their team. In this field based role, you will be based from the office near Wembley before heading out to site. Most of the work is in the South East, however occasionally there are projects nationally. You will be tasked with installing a range of AV solutions to meet customer requirements. This is a Monday - Friday position, however there is plenty of optional overtime available paying premium rates for weekend work. This is a fantastic opportunity to join an established market leader in a stable position that allows you to take control of your earnings through optional overtime. The Role: *Monday - Friday with optional overtime *Field based around the South East *Installation of commercial and hospitality AV equipment The Person: *Experience running cables and installing a range of AV Systems *Full UK Driver's license *Commutable to North West London Reference no: BBBH124182c To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Jeremy Nicholls at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Recruit 121 are working exclusively with a long standing London based client to recruit 2 IT Engineers for the expanding IT Department. This is a great role if you have 2/3 years experience as a 2nd line engineer and especially if you have worked in schools. This role will both be rewarding and has the opportunity to progress. Job Purpose The IT Engineer is a pivotal role that will play a crucial part in the delivery of the 3 schools' IT systems and in the implementation of the IT strategy and vision. The IT Engineer will work collaboratively with other colleagues supporting the 3 schools and with a 3rd party IT service provider managing elements of the infrastructure. The IT engineer will be responsible for the support and management of all aspects of the school's computer network infrastructure & connected devices. The IT Engineer will be expected to take his/her own initiatives to resolve problems and propose solutions. He/she will also be involved in implementing projects and provide recommendations for improvement of the IT landscape of the schools. He/she will be responsible for providing excellent customer focussed IT support for users, high availability of secure IT systems & services to provide a high-quality service for staff and pupils. The responsibilities of the IT Engineer may change depending on schools' requirements. The IT Engineer will work in a matrix environment reporting to the schools' managements as well as to the compaines IT Management. Responsibilities Responsible for the IT function across the schools including the support, provision and maintenance of all the schools' IT systems, network, and communications infrastructure on a day-to-day basis. Managing and implementing IT Infrastructure, systems and processes such as provisioning and migrating servers, OS upgrades, database implementation Managing and maintaining the IT infrastructure consisting of Windows/Apple servers, virtual servers, storage devices, network switches and routers, WiFi network, firewall devices, Active/Open Directory and other systems Managing end-user hardware provisioning, updates, security, connectivity, and configuration (Windows 10/MacOS/iOS/Android). As the schools are mainly using Apple devices, network and servers, knowledge of Apple devices is mandatory Supporting (as and if required by the school), business critical solutions (SW and HW) including the school MIS (iSAMS) and safeguarding solutions (CPoms) and other applications (training will be provided) Providing end-user support and training regarding IT software, systems and processes to users in-person and remotely Managing 3rd party suppliers and ensure cost efficient procurement of hardware and services Contributing to decisions on IT budgeting as well as forecasting and recommendations on IT strategy Managing licences and support contracts on hardware and software Managing, maintaining and developing IT security and compliance policies Required qualifications and experience: Demonstrated experience as 2nd level IT engineer/system administrator in education sector preferred Experience in supporting users and pupils on daily basis Strong knowledge of End-user computing devices including HW/SW support, installation, configuration, and deployment of laptops, desktops, tablets and smartphones Strong knowledge of MDMs such as Jamf School, Meraki and inTune Good knowledge of Apple infrastructure and network services. Windows Server background with knowledge of AD, DNS, DHCP, VMware Knowledge of network device administration (switches, Wi-Fi devices, network controllers, routers) Knowledge of media Audio/Visual devices (Projectors, Interactive TVs) Networking knowledge -TCP/IP, DNS, VLAN, VPN, SSL & IPSec Knowledge of Google classroom and G Suite, Microsoft 365 Administration and Email support Web hosting - App Services, IIS, Apache, Cpanel, Wordpress, Domains (preferred) Security - Firewall, AV, WebFilters, Security policies Experience with VOIP Comms and other telephony beneficial Demonstrate good communication and organizational skills and proactive attitude Safeguarding Responsibilities To comply with safeguarding policies, procedures, and code of conduct To demonstrate a personal commitment to safeguarding and pupil/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required Package: Salary £30 -£35k Free Lunch Free Parking Bonus This is a fast moving role so please send in your CV's to be reviewed and to set up interviews in the next few weeks
06/10/2021
Full time
Recruit 121 are working exclusively with a long standing London based client to recruit 2 IT Engineers for the expanding IT Department. This is a great role if you have 2/3 years experience as a 2nd line engineer and especially if you have worked in schools. This role will both be rewarding and has the opportunity to progress. Job Purpose The IT Engineer is a pivotal role that will play a crucial part in the delivery of the 3 schools' IT systems and in the implementation of the IT strategy and vision. The IT Engineer will work collaboratively with other colleagues supporting the 3 schools and with a 3rd party IT service provider managing elements of the infrastructure. The IT engineer will be responsible for the support and management of all aspects of the school's computer network infrastructure & connected devices. The IT Engineer will be expected to take his/her own initiatives to resolve problems and propose solutions. He/she will also be involved in implementing projects and provide recommendations for improvement of the IT landscape of the schools. He/she will be responsible for providing excellent customer focussed IT support for users, high availability of secure IT systems & services to provide a high-quality service for staff and pupils. The responsibilities of the IT Engineer may change depending on schools' requirements. The IT Engineer will work in a matrix environment reporting to the schools' managements as well as to the compaines IT Management. Responsibilities Responsible for the IT function across the schools including the support, provision and maintenance of all the schools' IT systems, network, and communications infrastructure on a day-to-day basis. Managing and implementing IT Infrastructure, systems and processes such as provisioning and migrating servers, OS upgrades, database implementation Managing and maintaining the IT infrastructure consisting of Windows/Apple servers, virtual servers, storage devices, network switches and routers, WiFi network, firewall devices, Active/Open Directory and other systems Managing end-user hardware provisioning, updates, security, connectivity, and configuration (Windows 10/MacOS/iOS/Android). As the schools are mainly using Apple devices, network and servers, knowledge of Apple devices is mandatory Supporting (as and if required by the school), business critical solutions (SW and HW) including the school MIS (iSAMS) and safeguarding solutions (CPoms) and other applications (training will be provided) Providing end-user support and training regarding IT software, systems and processes to users in-person and remotely Managing 3rd party suppliers and ensure cost efficient procurement of hardware and services Contributing to decisions on IT budgeting as well as forecasting and recommendations on IT strategy Managing licences and support contracts on hardware and software Managing, maintaining and developing IT security and compliance policies Required qualifications and experience: Demonstrated experience as 2nd level IT engineer/system administrator in education sector preferred Experience in supporting users and pupils on daily basis Strong knowledge of End-user computing devices including HW/SW support, installation, configuration, and deployment of laptops, desktops, tablets and smartphones Strong knowledge of MDMs such as Jamf School, Meraki and inTune Good knowledge of Apple infrastructure and network services. Windows Server background with knowledge of AD, DNS, DHCP, VMware Knowledge of network device administration (switches, Wi-Fi devices, network controllers, routers) Knowledge of media Audio/Visual devices (Projectors, Interactive TVs) Networking knowledge -TCP/IP, DNS, VLAN, VPN, SSL & IPSec Knowledge of Google classroom and G Suite, Microsoft 365 Administration and Email support Web hosting - App Services, IIS, Apache, Cpanel, Wordpress, Domains (preferred) Security - Firewall, AV, WebFilters, Security policies Experience with VOIP Comms and other telephony beneficial Demonstrate good communication and organizational skills and proactive attitude Safeguarding Responsibilities To comply with safeguarding policies, procedures, and code of conduct To demonstrate a personal commitment to safeguarding and pupil/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required Package: Salary £30 -£35k Free Lunch Free Parking Bonus This is a fast moving role so please send in your CV's to be reviewed and to set up interviews in the next few weeks
Type: Full Time/Permanent
Location: London, UK
Competitive Salary Range Starting at : £42,740
Closing date: 15th December 2019
How to Apply: Directly to the AHC recruitment site
About the Department of Foreign Affairs and Trade (DFAT)
The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas.
The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.
About the Position
The position provides technical support and administration of the DFAT communication systems at post in line with DFAT policy. The position is required to operate with a high degree of autonomy and self-management to resolve issues which will include working closely with the Global Support Centre (GSC), Regional Technical Officers (RTO) and Canberra-based information systems managers.
The ICT Manager will provide a range of communications and technology services, including first level support, providing advice on routine requests from the Australian High Commission’s employees and partner agencies and ad-hoc project work in line with business requirements.
It is a condition of this appointment that any candidates applying for this position must have or be able to obtain and maintain an Australian National Security Clearance to Top Secret Level and must therefore be an Australian citizen.
The key responsibilities of this position include, but are not limited to:
Manage and maintain DFAT’s unclassified and classified systems/networks, processes, databases, internet, intranet and user administration
Maintain current knowledge of DFAT systems and identify opportunities for efficiency improvements in processes and procedures
Daily management and investigation of ICT support cases, responding to and prioritisation of issues from identification to resolution
Manage DFAT’s secure telephone and videoconferencing facilities, ensuring appropriate approvals are in place and venues are secure, providing technical assistance, resolving hardware issues, and providing training to users
Manage IT and Security administration for starters and leavers in liaison with other post administration staff
Provide security briefings for all new staff and staff granted security clearances
Manage and maintain post’s access control system (Cardax). Including creation, access amendments and deletion of users, access reports on request and close liaison with Cardax’s engineers on day-to-day operations and troubleshooting
Undertake asset management tasks and stock-takes for DFAT equipment, including active management of a mobile device asset register
Maintain Keywatcher system including creation, access amendment and deletion of users
Support Ministerial and high level visits, including communications information and input at the planning stage, the installation of office setups in off-site locations and assisting with delivery of secure communications during visits
Manage contract for office printers and maintain associated equipment and toners.
Maintain cable infrastructure and floor distribution racks
Manage the delivery of communication about DFAT’s ICT activities and outages with accurate and timely recording and reporting on those activities
Provide training and administration of the High Commission’s physical and electronic data records management systems
Provide training and administration of the High Commission’s website
Supervise staff undertaking back-up ICT or post security administration (PSA) duties as required
Other duties are required
Qualifications/Experience
Excellent communication and interpersonal skills for customer service – including: face-to-face, e-mail and telephone communication, including demonstrated high level commitment to quality customer service, support and delivery
Functional expertise in technology and network administration, and the ability to learn additional skills in this area quickly or on-the-go
Demonstrated prior responsibility for network administration or experience in this field
Strong time management and multitasking skills
Ability to interpret technical language to non-technical colleagues for their understanding
Experience maintaining systems, processes, databases, internet and intranet
Experience in management and tracking of an asset and device register
Demonstrated knowledge of current PC related hardware and maintenance
Flexibility, reliability, adaptability and the ability to respond to changing work priorities as demand requires, including responding out of hours
Ability to assist with Video Teleconference facilities and experience with Audio Visual events would be an advantage
02/12/2019
Full time
Type: Full Time/Permanent
Location: London, UK
Competitive Salary Range Starting at : £42,740
Closing date: 15th December 2019
How to Apply: Directly to the AHC recruitment site
About the Department of Foreign Affairs and Trade (DFAT)
The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas.
The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.
About the Position
The position provides technical support and administration of the DFAT communication systems at post in line with DFAT policy. The position is required to operate with a high degree of autonomy and self-management to resolve issues which will include working closely with the Global Support Centre (GSC), Regional Technical Officers (RTO) and Canberra-based information systems managers.
The ICT Manager will provide a range of communications and technology services, including first level support, providing advice on routine requests from the Australian High Commission’s employees and partner agencies and ad-hoc project work in line with business requirements.
It is a condition of this appointment that any candidates applying for this position must have or be able to obtain and maintain an Australian National Security Clearance to Top Secret Level and must therefore be an Australian citizen.
The key responsibilities of this position include, but are not limited to:
Manage and maintain DFAT’s unclassified and classified systems/networks, processes, databases, internet, intranet and user administration
Maintain current knowledge of DFAT systems and identify opportunities for efficiency improvements in processes and procedures
Daily management and investigation of ICT support cases, responding to and prioritisation of issues from identification to resolution
Manage DFAT’s secure telephone and videoconferencing facilities, ensuring appropriate approvals are in place and venues are secure, providing technical assistance, resolving hardware issues, and providing training to users
Manage IT and Security administration for starters and leavers in liaison with other post administration staff
Provide security briefings for all new staff and staff granted security clearances
Manage and maintain post’s access control system (Cardax). Including creation, access amendments and deletion of users, access reports on request and close liaison with Cardax’s engineers on day-to-day operations and troubleshooting
Undertake asset management tasks and stock-takes for DFAT equipment, including active management of a mobile device asset register
Maintain Keywatcher system including creation, access amendment and deletion of users
Support Ministerial and high level visits, including communications information and input at the planning stage, the installation of office setups in off-site locations and assisting with delivery of secure communications during visits
Manage contract for office printers and maintain associated equipment and toners.
Maintain cable infrastructure and floor distribution racks
Manage the delivery of communication about DFAT’s ICT activities and outages with accurate and timely recording and reporting on those activities
Provide training and administration of the High Commission’s physical and electronic data records management systems
Provide training and administration of the High Commission’s website
Supervise staff undertaking back-up ICT or post security administration (PSA) duties as required
Other duties are required
Qualifications/Experience
Excellent communication and interpersonal skills for customer service – including: face-to-face, e-mail and telephone communication, including demonstrated high level commitment to quality customer service, support and delivery
Functional expertise in technology and network administration, and the ability to learn additional skills in this area quickly or on-the-go
Demonstrated prior responsibility for network administration or experience in this field
Strong time management and multitasking skills
Ability to interpret technical language to non-technical colleagues for their understanding
Experience maintaining systems, processes, databases, internet and intranet
Experience in management and tracking of an asset and device register
Demonstrated knowledge of current PC related hardware and maintenance
Flexibility, reliability, adaptability and the ability to respond to changing work priorities as demand requires, including responding out of hours
Ability to assist with Video Teleconference facilities and experience with Audio Visual events would be an advantage