Here at Ruby Energy, we have an exciting position available for a IT Support Engineer to join our dynamic team based within our offices in Fleetwood Lancashire The IT Support Engineer (1st and 2nd Line Support) is responsible for providing effective and efficient IT support to all end-users within the organisation. This role focuses on desktop services within a full Microsoft environment, including Microsoft 365 (M365). The IT Support Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities Please note this is a full time onsite role in Fleetwood Lancashire and the ideal candidate must be able to commute on site daily Benefits: Working hours - Monday to Friday Clear Career Progression Pathways In-House Learning & Development Team Buy & Sell Annual Leave Scheme Company Pension Continuous Training & Skill-Building Referral program Free onsite parking Employee Assistance Programme (EAP) Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Main Responsibilities (but not limited to): Desktop Support: Provide 1st and 2nd line support for desktop services within a Microsoft environment. Manage and troubleshoot issues related to Microsoft 365 applications and services. Perform IMAC activities for hardware and software installations, moves, adds, and changes. Ensure all desktop services are operating effectively and efficiently. Incident Management: Log, categorise, and prioritise incidents in the IT service management system. Resolve incidents in a timely manner, ensuring minimal disruption to end-users. Escalate complex incidents to higher-level support teams when necessary. Follow up with end-users to ensure incidents are resolved to their satisfaction. Service Request Fulfilment: Process and fulfil service requests from end-users promptly and efficiently. Maintain accurate records of service requests and their fulfilment status. Ensure that all service requests comply with established policies and procedures. Problem Management: Assist with the identification and resolution of recurring incidents and problems. Contribute to root cause analysis and the development of permanent solutions. Maintain documentation of known issues and solutions for future reference. Customer Service: Provide excellent customer service to all end-users, maintaining a positive and helpful attitude. Communicate technical information to end-users in a clear and understandable manner. Educate end-users on IT policies, procedures, and best practices. Process and Policy Compliance: Follow established IT processes, procedures, and policies at all times. Contribute to the continuous improvement of IT support processes and procedures. Ensure compliance with organizational security policies and guidelines. Quality Improvement: Continuously seek ways to improve the quality of IT support services. Participate in training and development activities to enhance technical skills and knowledge. Provide feedback and suggestions to the IT Service Desk Manager for service improvement. Take key roles in projects and continual service improvement work. Lead on specific change work as requested by Senior managers Requirements to be considered: Proven experience in a 1st and 2nd line IT support role. Strong knowledge of Microsoft 365 and desktop services in a Microsoft environment. Excellent troubleshooting and problem-solving skills. Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). Ability to manage multiple tasks and priorities in a busy environment. Strong customer service orientation with a positive and proactive attitude. Excellent communication skills, both verbal and written. Ability to work effectively as part of a team and independently Our Journey Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. The Ruby Way Ruby's values are at the heart of everything we do: Collaborative: We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service. Human: We give a personal touch and support to our customers and each other, treating everyone with respect and understanding Committed: We use innovative solutions to improve our services and always stick to our word. We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs. Investing in the Ruby Community We are committed to fairness, transparency, honesty, and professionalism. By heavily investing in our people, processes, and systems, we continuously improve our customer engagement and service offerings. What you need to do now If you would love to join us as our new IT Support Engineer, we encourage you to apply now! Be part of our bright future and talk to Ruby today!
05/12/2025
Full time
Here at Ruby Energy, we have an exciting position available for a IT Support Engineer to join our dynamic team based within our offices in Fleetwood Lancashire The IT Support Engineer (1st and 2nd Line Support) is responsible for providing effective and efficient IT support to all end-users within the organisation. This role focuses on desktop services within a full Microsoft environment, including Microsoft 365 (M365). The IT Support Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities Please note this is a full time onsite role in Fleetwood Lancashire and the ideal candidate must be able to commute on site daily Benefits: Working hours - Monday to Friday Clear Career Progression Pathways In-House Learning & Development Team Buy & Sell Annual Leave Scheme Company Pension Continuous Training & Skill-Building Referral program Free onsite parking Employee Assistance Programme (EAP) Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Main Responsibilities (but not limited to): Desktop Support: Provide 1st and 2nd line support for desktop services within a Microsoft environment. Manage and troubleshoot issues related to Microsoft 365 applications and services. Perform IMAC activities for hardware and software installations, moves, adds, and changes. Ensure all desktop services are operating effectively and efficiently. Incident Management: Log, categorise, and prioritise incidents in the IT service management system. Resolve incidents in a timely manner, ensuring minimal disruption to end-users. Escalate complex incidents to higher-level support teams when necessary. Follow up with end-users to ensure incidents are resolved to their satisfaction. Service Request Fulfilment: Process and fulfil service requests from end-users promptly and efficiently. Maintain accurate records of service requests and their fulfilment status. Ensure that all service requests comply with established policies and procedures. Problem Management: Assist with the identification and resolution of recurring incidents and problems. Contribute to root cause analysis and the development of permanent solutions. Maintain documentation of known issues and solutions for future reference. Customer Service: Provide excellent customer service to all end-users, maintaining a positive and helpful attitude. Communicate technical information to end-users in a clear and understandable manner. Educate end-users on IT policies, procedures, and best practices. Process and Policy Compliance: Follow established IT processes, procedures, and policies at all times. Contribute to the continuous improvement of IT support processes and procedures. Ensure compliance with organizational security policies and guidelines. Quality Improvement: Continuously seek ways to improve the quality of IT support services. Participate in training and development activities to enhance technical skills and knowledge. Provide feedback and suggestions to the IT Service Desk Manager for service improvement. Take key roles in projects and continual service improvement work. Lead on specific change work as requested by Senior managers Requirements to be considered: Proven experience in a 1st and 2nd line IT support role. Strong knowledge of Microsoft 365 and desktop services in a Microsoft environment. Excellent troubleshooting and problem-solving skills. Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). Ability to manage multiple tasks and priorities in a busy environment. Strong customer service orientation with a positive and proactive attitude. Excellent communication skills, both verbal and written. Ability to work effectively as part of a team and independently Our Journey Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. The Ruby Way Ruby's values are at the heart of everything we do: Collaborative: We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service. Human: We give a personal touch and support to our customers and each other, treating everyone with respect and understanding Committed: We use innovative solutions to improve our services and always stick to our word. We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs. Investing in the Ruby Community We are committed to fairness, transparency, honesty, and professionalism. By heavily investing in our people, processes, and systems, we continuously improve our customer engagement and service offerings. What you need to do now If you would love to join us as our new IT Support Engineer, we encourage you to apply now! Be part of our bright future and talk to Ruby today!
Data Modeller (Finance) / Data Manager - Modelling Summary: An exciting opportunity for a qualified, self-motivated, and highly organized individual to lead financial data modelling activities. The role involves managing a small team, driving improvements in financial data modelling processes, and supporting strategic decision-making. Key Responsibilities Team Leadership: Supervise and develop a finance team to deliver accurate, high-quality models and reports. Model Development & Maintenance: Design, build, and maintain financial data models for planning, forecasting, and performance evaluation. Technology Integration: Collaborate with IT and security teams to adopt modern tools and platforms. Process Improvement: Streamline modelling processes, enhance automation, and ensure data accuracy. Governance & Compliance: Maintain documentation, version control, and audit readiness. Stakeholder Engagement: Provide financial insights and reports to support business decisions. What You'll Bring Technical Skills: Advanced Excel and experience with BI tools; knowledge of VBA, SQL, Python, .NET, and related technologies. Leadership: Proven ability to manage and motivate teams. Analytical & Commercial Acumen: Strong financial analysis and strategic thinking. Communication: Ability to present complex information clearly to senior stakeholders. Project Management: Experience delivering projects from planning to implementation. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
05/12/2025
Full time
Data Modeller (Finance) / Data Manager - Modelling Summary: An exciting opportunity for a qualified, self-motivated, and highly organized individual to lead financial data modelling activities. The role involves managing a small team, driving improvements in financial data modelling processes, and supporting strategic decision-making. Key Responsibilities Team Leadership: Supervise and develop a finance team to deliver accurate, high-quality models and reports. Model Development & Maintenance: Design, build, and maintain financial data models for planning, forecasting, and performance evaluation. Technology Integration: Collaborate with IT and security teams to adopt modern tools and platforms. Process Improvement: Streamline modelling processes, enhance automation, and ensure data accuracy. Governance & Compliance: Maintain documentation, version control, and audit readiness. Stakeholder Engagement: Provide financial insights and reports to support business decisions. What You'll Bring Technical Skills: Advanced Excel and experience with BI tools; knowledge of VBA, SQL, Python, .NET, and related technologies. Leadership: Proven ability to manage and motivate teams. Analytical & Commercial Acumen: Strong financial analysis and strategic thinking. Communication: Ability to present complex information clearly to senior stakeholders. Project Management: Experience delivering projects from planning to implementation. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Work with top professionals, tackle dynamic risks, and deliver clear guidance that makes a real difference. If you're experienced in security frameworks like ISO27001 or NIST and want to shape security strategies in a fast-paced environment, we'd love to hear from you. My client is a leading Telecommunication Business, looking for a skilled Security Risk Manager to help strengthen their organisation's approach to information security, risk mitigation, and compliance. In this role, you'll work alongside talented teams, evaluating 3rd party supplier security, identifying threats, and implementing effective controls to keep data and assets protected. Your responsibilities will include: Conducting risk assessments and supplier due diligence across a range of projects. Communicating security risks clearly to business stakeholders so they can take informed action. Ensuring compliance with industry regulations and security standards (ISO27001, NIST, GDPR). Developing and maintaining policies, procedures, and audit practices that improve overall security posture. Responding proactively to emerging risks in a fast-changing landscape. If you have a solid background in Cyber Security and Risk Management, can explain technical topics in clear terms, and want to make a tangible impact, we want to hear from you ! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
05/12/2025
Full time
Work with top professionals, tackle dynamic risks, and deliver clear guidance that makes a real difference. If you're experienced in security frameworks like ISO27001 or NIST and want to shape security strategies in a fast-paced environment, we'd love to hear from you. My client is a leading Telecommunication Business, looking for a skilled Security Risk Manager to help strengthen their organisation's approach to information security, risk mitigation, and compliance. In this role, you'll work alongside talented teams, evaluating 3rd party supplier security, identifying threats, and implementing effective controls to keep data and assets protected. Your responsibilities will include: Conducting risk assessments and supplier due diligence across a range of projects. Communicating security risks clearly to business stakeholders so they can take informed action. Ensuring compliance with industry regulations and security standards (ISO27001, NIST, GDPR). Developing and maintaining policies, procedures, and audit practices that improve overall security posture. Responding proactively to emerging risks in a fast-changing landscape. If you have a solid background in Cyber Security and Risk Management, can explain technical topics in clear terms, and want to make a tangible impact, we want to hear from you ! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Role: IT Director - Operations Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, operations-focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities Operational Leadership & Continuous Improvement Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance. Technical Standards & Governance Define, document, and maintain robust technical standards across all service lines. Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements. Conduct regular audits and quality reviews to ensure compliance and identify improvement opportunities. Act as a key stakeholder in approving and onboarding new technologies, ensuring they meet internal standards prior to adoption. Service Delivery & Client Engagement Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development. Participate in customer checkpoints to ensure service performance aligns with client expectations. Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting cyber security posture and compliance. Support the Bid and Pre-Sales teams with technical insight, site assessments, and solution recommendations. Collaboration & Cross-Functional Support Work with Group Solutions to ensure alignment on new products, implementation processes, and ongoing training requirements. Collaborate with engineering, projects, and service delivery teams to embed standards into day-to-day operational workflows. Partner with HR and leadership on recruitment of senior technical roles. Provide guidance, leadership, and mentoring to technical teams to foster quality, accountability, and knowledge growth. Essential Skills & Experience Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation. Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. Excellent communication, stakeholder management, and cross-functional leadership skills. Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines.Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education).Strong ability to influence, coach, and drive meaningful change across technical and non-technical teams.
04/12/2025
Full time
Role: IT Director - Operations Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, operations-focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities Operational Leadership & Continuous Improvement Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance. Technical Standards & Governance Define, document, and maintain robust technical standards across all service lines. Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements. Conduct regular audits and quality reviews to ensure compliance and identify improvement opportunities. Act as a key stakeholder in approving and onboarding new technologies, ensuring they meet internal standards prior to adoption. Service Delivery & Client Engagement Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development. Participate in customer checkpoints to ensure service performance aligns with client expectations. Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting cyber security posture and compliance. Support the Bid and Pre-Sales teams with technical insight, site assessments, and solution recommendations. Collaboration & Cross-Functional Support Work with Group Solutions to ensure alignment on new products, implementation processes, and ongoing training requirements. Collaborate with engineering, projects, and service delivery teams to embed standards into day-to-day operational workflows. Partner with HR and leadership on recruitment of senior technical roles. Provide guidance, leadership, and mentoring to technical teams to foster quality, accountability, and knowledge growth. Essential Skills & Experience Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation. Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. Excellent communication, stakeholder management, and cross-functional leadership skills. Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines.Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education).Strong ability to influence, coach, and drive meaningful change across technical and non-technical teams.
We are seeking an experienced and forward-thinking IT Manager to lead and develop our technology function across multiple sites. This role will be responsible for overseeing day-to-day IT operations, driving strategic technology improvements, and ensuring our systems, infrastructure, and data remain secure, resilient, and aligned with business goals. The ideal candidate will have strong technical expertise, proven ERP implementation experience, and a track record of managing IT within an SME environment. Key Responsibilities ERP Implementation & Management Lead or support the implementation, optimisation, and ongoing management of ERP system Collaborate with internal teams and external partners to ensure the ERP platform meets evolving operational needs. Provide user support, training, and process refinement related to ERP functions. Strategic Leadership & Technology Roadmap Develop and maintain a clear IT and technology roadmap aligned to business objectives. Assess business needs and translate them into actionable IT strategies. Drive continuous improvement across systems, processes, and security. Team Leadership & People Management Line manage the IT Support team, providing coaching, training, and performance management. Set clear objectives and create a high-performing service-focused culture. Oversee prioritisation and resolution of support tickets and escalations. Infrastructure & Systems Management Oversee and support the core Microsoft desktop and server environment, including AD, O365/M365, networking, and virtualisation. Manage hardware, software, networks, backups, and disaster recovery procedures. Ensure system performance, reliability, and scalability across all sites. Cybersecurity & Compliance Lead cybersecurity initiatives, risk assessments, and mitigation plans. Ensure compliance with data protection (e.g., GDPR) and industry standards. Implement and maintain security policies, monitoring tools, and incident-response processes. Supplier & Third-Party Management Manage third-party IT vendors, suppliers, and service providers. Negotiate contracts, manage performance, and ensure value and quality of service. Coordinate external support for ERP, infrastructure, and security services where required. Skills & Experience Required Essential Proven experience as an IT Manager or Senior IT Leader within an SME environment. Hands-on experience with ERP systems Experience with security frameworks (IS027001, CE, CE+. CAF) Strong technical knowledge of Microsoft desktop and server technologies, networking, cloud services (e.g., Microsoft 365/Azure), and virtualisation. Demonstrable experience in cybersecurity management, compliance, and risk mitigation. Experience managing IT suppliers, third-party providers, and service contracts. Track record of managing and developing IT support teams. Ability to create and deliver an IT/technology roadmap for business growth. Full UK driving licence Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
04/12/2025
Full time
We are seeking an experienced and forward-thinking IT Manager to lead and develop our technology function across multiple sites. This role will be responsible for overseeing day-to-day IT operations, driving strategic technology improvements, and ensuring our systems, infrastructure, and data remain secure, resilient, and aligned with business goals. The ideal candidate will have strong technical expertise, proven ERP implementation experience, and a track record of managing IT within an SME environment. Key Responsibilities ERP Implementation & Management Lead or support the implementation, optimisation, and ongoing management of ERP system Collaborate with internal teams and external partners to ensure the ERP platform meets evolving operational needs. Provide user support, training, and process refinement related to ERP functions. Strategic Leadership & Technology Roadmap Develop and maintain a clear IT and technology roadmap aligned to business objectives. Assess business needs and translate them into actionable IT strategies. Drive continuous improvement across systems, processes, and security. Team Leadership & People Management Line manage the IT Support team, providing coaching, training, and performance management. Set clear objectives and create a high-performing service-focused culture. Oversee prioritisation and resolution of support tickets and escalations. Infrastructure & Systems Management Oversee and support the core Microsoft desktop and server environment, including AD, O365/M365, networking, and virtualisation. Manage hardware, software, networks, backups, and disaster recovery procedures. Ensure system performance, reliability, and scalability across all sites. Cybersecurity & Compliance Lead cybersecurity initiatives, risk assessments, and mitigation plans. Ensure compliance with data protection (e.g., GDPR) and industry standards. Implement and maintain security policies, monitoring tools, and incident-response processes. Supplier & Third-Party Management Manage third-party IT vendors, suppliers, and service providers. Negotiate contracts, manage performance, and ensure value and quality of service. Coordinate external support for ERP, infrastructure, and security services where required. Skills & Experience Required Essential Proven experience as an IT Manager or Senior IT Leader within an SME environment. Hands-on experience with ERP systems Experience with security frameworks (IS027001, CE, CE+. CAF) Strong technical knowledge of Microsoft desktop and server technologies, networking, cloud services (e.g., Microsoft 365/Azure), and virtualisation. Demonstrable experience in cybersecurity management, compliance, and risk mitigation. Experience managing IT suppliers, third-party providers, and service contracts. Track record of managing and developing IT support teams. Ability to create and deliver an IT/technology roadmap for business growth. Full UK driving licence Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Cloud Engineer (DV Security Clearance) Position Description At CGI, we deliver secure, mission-critical systems that keep the nation safe while enabling innovation across some of the UK's most vital sectors. As a Cloud Engineer, you will design, build, and manage cutting-edge cloud platforms, applying your expertise to deliver scalable, resilient, and secure solutions. This role gives you the chance to shape projects of national importance, working with modern cloud-native technologies in a culture that values collaboration, innovation, and ownership. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position is available in London, Gloucester, and Manchester. Your future duties and responsibilities In this role, you will take ownership of cloud infrastructure across multiple platforms, ensuring solutions are secure, reliable, and aligned to client needs. You will design and deploy Infrastructure as Code templates, support hybrid environments, and manage both Linux and Windows systems. Working with containerisation, automation, and virtualisation technologies, you will play a key role in driving forward cloud innovation. You will collaborate closely with clients and colleagues across multiple sites, contributing to agile delivery teams. You'll troubleshoot complex challenges, apply security best practices, and work with a wide range of tools to ensure mission-critical environments run seamlessly. Key responsibilities include: • Design & Deploy: Build secure, scalable cloud solutions across AWS, GCP, and Azure. • Automate & Optimise: Use Infrastructure as Code (Terraform, CloudFormation, Deployment Manager, ARM) to deliver consistent deployments. • Secure & Protect: Apply cloud security practices, protocols (PKI, TLS), and compliance standards. • Integrate & Innovate: Work with containerisation (Docker, Kubernetes, OpenShift) and virtualisation (VMware, KVM). • Administer & Support: Manage Linux/Windows environments and M365/Intune administration. • Collaborate & Deliver: Contribute to agile teams, troubleshoot complex issues, and ensure business continuity. Required qualifications to be successful in this role You should bring strong cloud engineering experience across public cloud platforms, with the ability to design, build, and manage secure, scalable environments. A passion for learning, problem-solving, and innovation will be key to your success. You should have experience in: • AWS and GCP (Google Workspace Admin, MDM preferred); Azure desirable • Microsoft Intune and M365 administration (e.g. Entra) • Infrastructure as Code: Terraform, CloudFormation, Deployment Manager, or ARM • Linux and Windows administration • Software development in one or more languages: Java, Kotlin, Python, Apps Script, JavaScript, C#/C++ • Containerisation (Docker, Kubernetes, OpenShift) • Security protocols such as PKI, TLS • Virtualisation tools (VMware, KVM) • Networking fundamentals • Agile methodologies and version control (Git) Desirable: • AWS, GCP, or Azure certifications • Amazon Managed Grafana • JetBrains TeamCity • Google Apps Script Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
04/12/2025
Full time
Cloud Engineer (DV Security Clearance) Position Description At CGI, we deliver secure, mission-critical systems that keep the nation safe while enabling innovation across some of the UK's most vital sectors. As a Cloud Engineer, you will design, build, and manage cutting-edge cloud platforms, applying your expertise to deliver scalable, resilient, and secure solutions. This role gives you the chance to shape projects of national importance, working with modern cloud-native technologies in a culture that values collaboration, innovation, and ownership. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position is available in London, Gloucester, and Manchester. Your future duties and responsibilities In this role, you will take ownership of cloud infrastructure across multiple platforms, ensuring solutions are secure, reliable, and aligned to client needs. You will design and deploy Infrastructure as Code templates, support hybrid environments, and manage both Linux and Windows systems. Working with containerisation, automation, and virtualisation technologies, you will play a key role in driving forward cloud innovation. You will collaborate closely with clients and colleagues across multiple sites, contributing to agile delivery teams. You'll troubleshoot complex challenges, apply security best practices, and work with a wide range of tools to ensure mission-critical environments run seamlessly. Key responsibilities include: • Design & Deploy: Build secure, scalable cloud solutions across AWS, GCP, and Azure. • Automate & Optimise: Use Infrastructure as Code (Terraform, CloudFormation, Deployment Manager, ARM) to deliver consistent deployments. • Secure & Protect: Apply cloud security practices, protocols (PKI, TLS), and compliance standards. • Integrate & Innovate: Work with containerisation (Docker, Kubernetes, OpenShift) and virtualisation (VMware, KVM). • Administer & Support: Manage Linux/Windows environments and M365/Intune administration. • Collaborate & Deliver: Contribute to agile teams, troubleshoot complex issues, and ensure business continuity. Required qualifications to be successful in this role You should bring strong cloud engineering experience across public cloud platforms, with the ability to design, build, and manage secure, scalable environments. A passion for learning, problem-solving, and innovation will be key to your success. You should have experience in: • AWS and GCP (Google Workspace Admin, MDM preferred); Azure desirable • Microsoft Intune and M365 administration (e.g. Entra) • Infrastructure as Code: Terraform, CloudFormation, Deployment Manager, or ARM • Linux and Windows administration • Software development in one or more languages: Java, Kotlin, Python, Apps Script, JavaScript, C#/C++ • Containerisation (Docker, Kubernetes, OpenShift) • Security protocols such as PKI, TLS • Virtualisation tools (VMware, KVM) • Networking fundamentals • Agile methodologies and version control (Git) Desirable: • AWS, GCP, or Azure certifications • Amazon Managed Grafana • JetBrains TeamCity • Google Apps Script Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Paying up £70k + Hybrid Working + Benefits - Join a leading wholesale organisation as a Senior IT Manager and make a real impact across multiple UK sites. Based at the Manchester head office, you will lead the IT function during an exciting period of transformation, including major system upgrades and business growth initiatives. This is a unique opportunity to shape the technology strategy, drive operational excellence, and empower teams to perform at their best in a fast-paced, evolving environment. THE JOB The IT Technical Services Manager plays a vital role in powering the organisation s daily operations, ensuring systems run seamlessly, providing expert user support, maintaining essential infrastructure, and protecting the business with strong cyber-security practices. In this hands-on, high-impact role, you will be the driving force behind smooth, secure, and reliable technology services that enhance productivity, safeguard business continuity, and enable teams to perform at their best. With a recent merger, rebrand, and a major ERP upgrade underway, this is an exciting moment to bring your expertise to the forefront and help shape the organisation as it moves into its next phase of growth and transformation. Key Responsibilities Operational Efficiency: Manage cybersecurity risks and ensure compliance with IT policies, data protection standards, and PCI DSS requirements Monitor and safeguard business-critical IT operations, including servers, software, POS systems, and the data warehouse Lead and support IT projects, from new hardware and software implementations to branch launches, ensuring continuity and timely delivery Oversee Microsoft Business Central and other core business systems, providing hands-on support for hardware, software, and networking issues across all locations Stay current with technology trends and best practices, maintaining accurate documentation and managing IT budgets for hardware and software needs Contract Management: Forge strong partnerships with suppliers and service providers, ensuring maximum value, reliability, and adherence to SLAs People & Team Leadership: Coach and develop the IT team, champion ongoing training, and drive continuous improvement and innovation across IT operations Align resources with business needs and headcount budgets to ensure optimal performance Stakeholder & Relationship Management: Build and maintain strong relationships with internal and external stakeholders to understand requirements and deliver IT solutions effectively Communicate updates and changes clearly, keeping the organisation informed and operations running smoothly THE PERSON Microsoft Business Central expertise with hands-on experience driving system efficiency Proven IT management or leadership experience, guiding teams and projects to success Effective communication and problem-solving skills, providing clear user support and resolving technical challenges Flexible, location-based role near Manchester or West Yorkshire with hybrid working and occasional travel (full driving licence is required) Immediate start opportunity, with notice periods accommodated THE BENEFITS Flexible hybrid working (2 days WFH per week) 37.5hr working week 25 days holiday + bank holidays Company pension scheme Free onsite parking Staff discounts Casual dress code Please note: Applications are only considered from candidates eligible to work in the UK without sponsorship
29/11/2025
Full time
Paying up £70k + Hybrid Working + Benefits - Join a leading wholesale organisation as a Senior IT Manager and make a real impact across multiple UK sites. Based at the Manchester head office, you will lead the IT function during an exciting period of transformation, including major system upgrades and business growth initiatives. This is a unique opportunity to shape the technology strategy, drive operational excellence, and empower teams to perform at their best in a fast-paced, evolving environment. THE JOB The IT Technical Services Manager plays a vital role in powering the organisation s daily operations, ensuring systems run seamlessly, providing expert user support, maintaining essential infrastructure, and protecting the business with strong cyber-security practices. In this hands-on, high-impact role, you will be the driving force behind smooth, secure, and reliable technology services that enhance productivity, safeguard business continuity, and enable teams to perform at their best. With a recent merger, rebrand, and a major ERP upgrade underway, this is an exciting moment to bring your expertise to the forefront and help shape the organisation as it moves into its next phase of growth and transformation. Key Responsibilities Operational Efficiency: Manage cybersecurity risks and ensure compliance with IT policies, data protection standards, and PCI DSS requirements Monitor and safeguard business-critical IT operations, including servers, software, POS systems, and the data warehouse Lead and support IT projects, from new hardware and software implementations to branch launches, ensuring continuity and timely delivery Oversee Microsoft Business Central and other core business systems, providing hands-on support for hardware, software, and networking issues across all locations Stay current with technology trends and best practices, maintaining accurate documentation and managing IT budgets for hardware and software needs Contract Management: Forge strong partnerships with suppliers and service providers, ensuring maximum value, reliability, and adherence to SLAs People & Team Leadership: Coach and develop the IT team, champion ongoing training, and drive continuous improvement and innovation across IT operations Align resources with business needs and headcount budgets to ensure optimal performance Stakeholder & Relationship Management: Build and maintain strong relationships with internal and external stakeholders to understand requirements and deliver IT solutions effectively Communicate updates and changes clearly, keeping the organisation informed and operations running smoothly THE PERSON Microsoft Business Central expertise with hands-on experience driving system efficiency Proven IT management or leadership experience, guiding teams and projects to success Effective communication and problem-solving skills, providing clear user support and resolving technical challenges Flexible, location-based role near Manchester or West Yorkshire with hybrid working and occasional travel (full driving licence is required) Immediate start opportunity, with notice periods accommodated THE BENEFITS Flexible hybrid working (2 days WFH per week) 37.5hr working week 25 days holiday + bank holidays Company pension scheme Free onsite parking Staff discounts Casual dress code Please note: Applications are only considered from candidates eligible to work in the UK without sponsorship
Role: SIEM Application Engineer Type: Contract (3 Months) Location: Birmingham/Manchester, UK (Hybrid 3 days a week) Payrate: £450 - £550 per day INSIDE IR35 Umbrella Elastic Stack Mastery: 5+ years of cybersecurity engineering experience, specializing in the end-to-end delivery, optimization, and operation of the Elastic Stack (ELK) , with a focus on Elastic Security . Detection & Compliance Expert: Proven ability to engineer high-fidelity detection rules based on the MITRE ATT&CK Framework , alongside implementing essential security controls like RBAC, encryption , and data governance to ensure regulatory compliance. Performance & Tuning Specialist: Deep technical skill in fine-tuning Elasticsearch indices and mappings and optimizing Logstash pipelines for maximum performance, throughput, and efficient resource utilization. Outcome Ownership: Results-driven professional focused on owning security outcomes, leveraging Kibana for critical data visualization, real-time monitoring, and system health tracking. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
28/11/2025
Contractor
Role: SIEM Application Engineer Type: Contract (3 Months) Location: Birmingham/Manchester, UK (Hybrid 3 days a week) Payrate: £450 - £550 per day INSIDE IR35 Umbrella Elastic Stack Mastery: 5+ years of cybersecurity engineering experience, specializing in the end-to-end delivery, optimization, and operation of the Elastic Stack (ELK) , with a focus on Elastic Security . Detection & Compliance Expert: Proven ability to engineer high-fidelity detection rules based on the MITRE ATT&CK Framework , alongside implementing essential security controls like RBAC, encryption , and data governance to ensure regulatory compliance. Performance & Tuning Specialist: Deep technical skill in fine-tuning Elasticsearch indices and mappings and optimizing Logstash pipelines for maximum performance, throughput, and efficient resource utilization. Outcome Ownership: Results-driven professional focused on owning security outcomes, leveraging Kibana for critical data visualization, real-time monitoring, and system health tracking. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Randstad Technologies Recruitment
City, Birmingham
Role: SIEM Application Engineer Type: Contract (3 Months) Location: Birmingham/Manchester, UK (Hybrid 3 days a week) Payrate: 450 - 550 per day INSIDE IR35 Umbrella Elastic Stack Mastery: 5+ years of cybersecurity engineering experience, specializing in the end-to-end delivery, optimization, and operation of the Elastic Stack (ELK) , with a focus on Elastic Security . Detection & Compliance Expert: Proven ability to engineer high-fidelity detection rules based on the MITRE ATT&CK Framework , alongside implementing essential security controls like RBAC, encryption , and data governance to ensure regulatory compliance. Performance & Tuning Specialist: Deep technical skill in fine-tuning Elasticsearch indices and mappings and optimizing Logstash pipelines for maximum performance, throughput, and efficient resource utilization. Outcome Ownership: Results-driven professional focused on owning security outcomes, leveraging Kibana for critical data visualization, real-time monitoring, and system health tracking. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
27/11/2025
Contractor
Role: SIEM Application Engineer Type: Contract (3 Months) Location: Birmingham/Manchester, UK (Hybrid 3 days a week) Payrate: 450 - 550 per day INSIDE IR35 Umbrella Elastic Stack Mastery: 5+ years of cybersecurity engineering experience, specializing in the end-to-end delivery, optimization, and operation of the Elastic Stack (ELK) , with a focus on Elastic Security . Detection & Compliance Expert: Proven ability to engineer high-fidelity detection rules based on the MITRE ATT&CK Framework , alongside implementing essential security controls like RBAC, encryption , and data governance to ensure regulatory compliance. Performance & Tuning Specialist: Deep technical skill in fine-tuning Elasticsearch indices and mappings and optimizing Logstash pipelines for maximum performance, throughput, and efficient resource utilization. Outcome Ownership: Results-driven professional focused on owning security outcomes, leveraging Kibana for critical data visualization, real-time monitoring, and system health tracking. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Randstad Technologies Recruitment
City, Manchester
Role: SIEM Application Engineer Type: Contract (3 Months) Location: Birmingham/Manchester, UK (Hybrid 3 days a week) Payrate: 450 - 550 per day INSIDE IR35 Umbrella Elastic Stack Mastery: 5+ years of cybersecurity engineering experience, specializing in the end-to-end delivery, optimization, and operation of the Elastic Stack (ELK) , with a focus on Elastic Security . Detection & Compliance Expert: Proven ability to engineer high-fidelity detection rules based on the MITRE ATT&CK Framework , alongside implementing essential security controls like RBAC, encryption , and data governance to ensure regulatory compliance. Performance & Tuning Specialist: Deep technical skill in fine-tuning Elasticsearch indices and mappings and optimizing Logstash pipelines for maximum performance, throughput, and efficient resource utilization. Outcome Ownership: Results-driven professional focused on owning security outcomes, leveraging Kibana for critical data visualization, real-time monitoring, and system health tracking. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
27/11/2025
Contractor
Role: SIEM Application Engineer Type: Contract (3 Months) Location: Birmingham/Manchester, UK (Hybrid 3 days a week) Payrate: 450 - 550 per day INSIDE IR35 Umbrella Elastic Stack Mastery: 5+ years of cybersecurity engineering experience, specializing in the end-to-end delivery, optimization, and operation of the Elastic Stack (ELK) , with a focus on Elastic Security . Detection & Compliance Expert: Proven ability to engineer high-fidelity detection rules based on the MITRE ATT&CK Framework , alongside implementing essential security controls like RBAC, encryption , and data governance to ensure regulatory compliance. Performance & Tuning Specialist: Deep technical skill in fine-tuning Elasticsearch indices and mappings and optimizing Logstash pipelines for maximum performance, throughput, and efficient resource utilization. Outcome Ownership: Results-driven professional focused on owning security outcomes, leveraging Kibana for critical data visualization, real-time monitoring, and system health tracking. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Role: SIEM Application Engineer Type: Contract (3 Months) Location: Birmingham/Manchester, UK (Hybrid 3 days a week) Payrate: £450 - £550 per day INSIDE IR35 Umbrella Elastic Stack Mastery: 5+ years of cybersecurity engineering experience, specializing in the end-to-end delivery, optimization, and operation of the Elastic Stack (ELK) , with a focus on Elastic Security . Detection & Compliance Expert: Proven ability to engineer high-fidelity detection rules based on the MITRE ATT&CK Framework , alongside implementing essential security controls like RBAC, encryption , and data governance to ensure regulatory compliance. Performance & Tuning Specialist: Deep technical skill in fine-tuning Elasticsearch indices and mappings and optimizing Logstash pipelines for maximum performance, throughput, and efficient resource utilization. Outcome Ownership: Results-driven professional focused on owning security outcomes, leveraging Kibana for critical data visualization, real-time monitoring, and system health tracking. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
26/11/2025
Contractor
Role: SIEM Application Engineer Type: Contract (3 Months) Location: Birmingham/Manchester, UK (Hybrid 3 days a week) Payrate: £450 - £550 per day INSIDE IR35 Umbrella Elastic Stack Mastery: 5+ years of cybersecurity engineering experience, specializing in the end-to-end delivery, optimization, and operation of the Elastic Stack (ELK) , with a focus on Elastic Security . Detection & Compliance Expert: Proven ability to engineer high-fidelity detection rules based on the MITRE ATT&CK Framework , alongside implementing essential security controls like RBAC, encryption , and data governance to ensure regulatory compliance. Performance & Tuning Specialist: Deep technical skill in fine-tuning Elasticsearch indices and mappings and optimizing Logstash pipelines for maximum performance, throughput, and efficient resource utilization. Outcome Ownership: Results-driven professional focused on owning security outcomes, leveraging Kibana for critical data visualization, real-time monitoring, and system health tracking. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
IT Manager Manchester On-site 4 days per week £40,000 - £50,000 Permanent (experience dependent) VIQU are partnering with a dynamic and growing marketing agency to recruit an IT Manager. This is a fantastic opportunity for an experienced IT professional with strong in-house technical support experience who is looking to take ownership of onsite IT operations and develop towards an IT Manager role over time. As the IT Support Lead, you will act as the dedicated technical point of contact on site, supporting users up to 3rd line and working closely with the organisation s Managed Service Provider (MSP) to ensure the smooth delivery of IT services. The ideal candidate will have a proactive, forward-thinking mindset, with the ability to identify and implement continuous improvements that enhance IT performance and efficiency across the business. Key Responsibilities of the IT Manager: Provide hands-on IT support across the business, covering 1st to 3rd line issues. Act as the primary onsite IT contact, managing daily technical operations and user support. Liaise with the external MSP for escalations, system maintenance, and project delivery. Maintain and improve local IT infrastructure, including networks, servers, hardware, and user accounts. Ensure system uptime, data security, and compliance with company policies. Onboard and offboard staff, managing device setup, permissions, and access control. Document IT processes, maintain asset registers, and contribute to operational efficiency. Recommend and deliver strategic improvements to enhance system performance and business productivity. Key Requirements of the IT Manager: Proven experience providing in-house technical support up to 3rd line level. Strong knowledge of Microsoft technologies including Windows Server, Active Directory, and Office 365. Experience supporting network connectivity, endpoint management, and system security. Excellent communication skills with the confidence to engage with both technical and non-technical users. Ability to think strategically and suggest practical IT improvements aligned with business needs. Proactive, organised, and eager to develop into an IT Manager role within a growing organisation. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Rees via the VIQU IT website. (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
11/11/2025
Full time
IT Manager Manchester On-site 4 days per week £40,000 - £50,000 Permanent (experience dependent) VIQU are partnering with a dynamic and growing marketing agency to recruit an IT Manager. This is a fantastic opportunity for an experienced IT professional with strong in-house technical support experience who is looking to take ownership of onsite IT operations and develop towards an IT Manager role over time. As the IT Support Lead, you will act as the dedicated technical point of contact on site, supporting users up to 3rd line and working closely with the organisation s Managed Service Provider (MSP) to ensure the smooth delivery of IT services. The ideal candidate will have a proactive, forward-thinking mindset, with the ability to identify and implement continuous improvements that enhance IT performance and efficiency across the business. Key Responsibilities of the IT Manager: Provide hands-on IT support across the business, covering 1st to 3rd line issues. Act as the primary onsite IT contact, managing daily technical operations and user support. Liaise with the external MSP for escalations, system maintenance, and project delivery. Maintain and improve local IT infrastructure, including networks, servers, hardware, and user accounts. Ensure system uptime, data security, and compliance with company policies. Onboard and offboard staff, managing device setup, permissions, and access control. Document IT processes, maintain asset registers, and contribute to operational efficiency. Recommend and deliver strategic improvements to enhance system performance and business productivity. Key Requirements of the IT Manager: Proven experience providing in-house technical support up to 3rd line level. Strong knowledge of Microsoft technologies including Windows Server, Active Directory, and Office 365. Experience supporting network connectivity, endpoint management, and system security. Excellent communication skills with the confidence to engage with both technical and non-technical users. Ability to think strategically and suggest practical IT improvements aligned with business needs. Proactive, organised, and eager to develop into an IT Manager role within a growing organisation. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Rees via the VIQU IT website. (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Job Title: Desktop Support Engineer Location: One site WA5 is postcode Employment Type: Full-Time Salary up to 26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, Service Delivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance with site-specific Fire, Security, and Health & Safety regulations. Accurately log all incidents and resolutions using the appropriate ITSM tools. Stay up to date with new technologies and maintain relevant certifications. Participate in 24/7 on-call rota (where applicable) and perform overtime when required. Mentor junior engineers and contribute to team development. Maintain company assets and ensure technical documentation is current. Adhere to all company and customer policies and procedures. Skills & Experience: Professional, presentable, and customer-oriented. Full UK driving licence (essential for site travel). Strong interpersonal and communication skills. Ability to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled team across diverse client environments. Gain exposure to a wide range of technologies and industries. Opportunities for professional development and certification. Be part of a company that values innovation, reliability, and customer satisfaction. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
10/11/2025
Full time
Job Title: Desktop Support Engineer Location: One site WA5 is postcode Employment Type: Full-Time Salary up to 26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, Service Delivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance with site-specific Fire, Security, and Health & Safety regulations. Accurately log all incidents and resolutions using the appropriate ITSM tools. Stay up to date with new technologies and maintain relevant certifications. Participate in 24/7 on-call rota (where applicable) and perform overtime when required. Mentor junior engineers and contribute to team development. Maintain company assets and ensure technical documentation is current. Adhere to all company and customer policies and procedures. Skills & Experience: Professional, presentable, and customer-oriented. Full UK driving licence (essential for site travel). Strong interpersonal and communication skills. Ability to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled team across diverse client environments. Gain exposure to a wide range of technologies and industries. Opportunities for professional development and certification. Be part of a company that values innovation, reliability, and customer satisfaction. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
The IT Network Manager will oversee the design, implementation, and maintenance of the organisation's IT network infrastructure, ensuring robust and secure connectivity across the healthcare industry. This role is remote based, is pivotal in supporting the technology department's operations and aligning IT strategies with business goals. Client Details This opportunity is with a well-established organisation within the healthcare industry, recognised for its commitment to delivering exceptional care and innovation. As a mid-sized company, it values technology as a critical enabler for operational excellence and patient outcomes. Description Manage the organisation's IT network infrastructure, including Routers, Switches, and Firewalls. Oversee network security protocols to safeguard sensitive healthcare data. Collaborate with internal teams to ensure seamless integration of technology systems. Monitor network performance and troubleshoot issues to minimise downtime. Develop and implement strategies for network scalability and future growth. Coordinate with external vendors for hardware and software procurement. Ensure compliance with industry regulations and standards specific to healthcare. Provide technical leadership and guidance to the IT team. Profile A successful IT Network Manager should have: A strong background in managing and maintaining IT network systems. Experience managing or leading a team oof engineers Experience with network security practices and protocols. HP Cisco Palo Alto and Fortinet experience Extreme Networks and Extreme Network Access Control experience Proficiency in working with Routers, Switches, and Firewalls. Excellent problem-solving and analytical skills. The ability to lead and collaborate with cross-functional teams. A relevant degree or professional certifications in IT or networking. Job Offer A competitive salary ranging from £65000 + per annum. UK remote based role A permanent role within a growing organisation in the healthcare industry. Opportunities for professional development and career progression. A collaborative and supportive working environment in London. Comprehensive benefits package, including pension scheme and holiday leave. If you're ready to take the next step in your career as an IT Network Manager within the healthcare industry, apply now for this exciting UK remote opportunity.
06/10/2025
Full time
The IT Network Manager will oversee the design, implementation, and maintenance of the organisation's IT network infrastructure, ensuring robust and secure connectivity across the healthcare industry. This role is remote based, is pivotal in supporting the technology department's operations and aligning IT strategies with business goals. Client Details This opportunity is with a well-established organisation within the healthcare industry, recognised for its commitment to delivering exceptional care and innovation. As a mid-sized company, it values technology as a critical enabler for operational excellence and patient outcomes. Description Manage the organisation's IT network infrastructure, including Routers, Switches, and Firewalls. Oversee network security protocols to safeguard sensitive healthcare data. Collaborate with internal teams to ensure seamless integration of technology systems. Monitor network performance and troubleshoot issues to minimise downtime. Develop and implement strategies for network scalability and future growth. Coordinate with external vendors for hardware and software procurement. Ensure compliance with industry regulations and standards specific to healthcare. Provide technical leadership and guidance to the IT team. Profile A successful IT Network Manager should have: A strong background in managing and maintaining IT network systems. Experience managing or leading a team oof engineers Experience with network security practices and protocols. HP Cisco Palo Alto and Fortinet experience Extreme Networks and Extreme Network Access Control experience Proficiency in working with Routers, Switches, and Firewalls. Excellent problem-solving and analytical skills. The ability to lead and collaborate with cross-functional teams. A relevant degree or professional certifications in IT or networking. Job Offer A competitive salary ranging from £65000 + per annum. UK remote based role A permanent role within a growing organisation in the healthcare industry. Opportunities for professional development and career progression. A collaborative and supportive working environment in London. Comprehensive benefits package, including pension scheme and holiday leave. If you're ready to take the next step in your career as an IT Network Manager within the healthcare industry, apply now for this exciting UK remote opportunity.
Business Unit: Technology Operations & Cyber Security Salary range: £72,800 to £91,000 per annum - DOE Location: UK Hybrid - Occasional Travel to a UK Virgin Money Hub when required Contract type : Permanent full time Our Team Are you passionate about cyber security and eager to make a real impact? At Virgin Money, we're accelerating our Cyber Transformation Programme and leaving no area of cyber untouched. Our Security Solutions team plays a pivotal role in safeguarding our organisation, and we're looking for a dynamic Cyber Lead Solutions Designer to help shape the future of our security architecture. You'll be part of a high-performing Cyber Solutions team, working across multiple domains and projects to create robust, secure and resilient solution designs. If you thrive in a fast-paced and rewarding role that exposes you to exciting technology and challenges you to think differently, this could be your next big move. What you'll be doing Lead the design of resilient and scalable security solutions that span infrastructure, operational systems and application layers-ensuring alignment with enterprise architecture and cyber strategy. Collaborate with our Cyber Lead Solution Architects, Enterprise Architecture and other designers to align solutions to our Cyber Security Strategy. Own the end-to-end lifecycle of design documentation, from creation to approval, through technical design authority and governance forums. Drive reuse and enhancement of platforms and assets, ensuring designs meet project commitments. Create design patterns to enable adoption of our security solutions across the bank and drive best practice. Provide consultancy and assurance to the wider design community, ensuring compliance with security policies and procedures. Assess and make design decision across in-house and third-party applications, services and infrastructure. Present solutions to senior stakeholders across the wider Technology Operations & Cyber Security teams and other CIO areas. We need you to have Proven experience in designing solutions across multiple technologies. Strong understanding of cyber security principles, frameworks and regulatory requirements. Ability to influence and collaborate with internal stakeholders and external partners. A proactive mindset with a passion for innovation and continuous improvement. Excellent communication and documentation skills. Demonstrated experience in leading solution design delivery, supporting operational implementation and managing priorities across multiple projects. It's a bonus if you have but not essential Experience of delivering cyber solutions in financial organisation. Familiarity with Zero Trust principles and modern identity-centric security architectures. Knowledge of Azure and or AWS Cyber Security Architecture. Hold relevant Cyber Security Certifications such as CISSP, CISM Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early, please ensure to submit your applications as soon as possible. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
06/10/2025
Full time
Business Unit: Technology Operations & Cyber Security Salary range: £72,800 to £91,000 per annum - DOE Location: UK Hybrid - Occasional Travel to a UK Virgin Money Hub when required Contract type : Permanent full time Our Team Are you passionate about cyber security and eager to make a real impact? At Virgin Money, we're accelerating our Cyber Transformation Programme and leaving no area of cyber untouched. Our Security Solutions team plays a pivotal role in safeguarding our organisation, and we're looking for a dynamic Cyber Lead Solutions Designer to help shape the future of our security architecture. You'll be part of a high-performing Cyber Solutions team, working across multiple domains and projects to create robust, secure and resilient solution designs. If you thrive in a fast-paced and rewarding role that exposes you to exciting technology and challenges you to think differently, this could be your next big move. What you'll be doing Lead the design of resilient and scalable security solutions that span infrastructure, operational systems and application layers-ensuring alignment with enterprise architecture and cyber strategy. Collaborate with our Cyber Lead Solution Architects, Enterprise Architecture and other designers to align solutions to our Cyber Security Strategy. Own the end-to-end lifecycle of design documentation, from creation to approval, through technical design authority and governance forums. Drive reuse and enhancement of platforms and assets, ensuring designs meet project commitments. Create design patterns to enable adoption of our security solutions across the bank and drive best practice. Provide consultancy and assurance to the wider design community, ensuring compliance with security policies and procedures. Assess and make design decision across in-house and third-party applications, services and infrastructure. Present solutions to senior stakeholders across the wider Technology Operations & Cyber Security teams and other CIO areas. We need you to have Proven experience in designing solutions across multiple technologies. Strong understanding of cyber security principles, frameworks and regulatory requirements. Ability to influence and collaborate with internal stakeholders and external partners. A proactive mindset with a passion for innovation and continuous improvement. Excellent communication and documentation skills. Demonstrated experience in leading solution design delivery, supporting operational implementation and managing priorities across multiple projects. It's a bonus if you have but not essential Experience of delivering cyber solutions in financial organisation. Familiarity with Zero Trust principles and modern identity-centric security architectures. Knowledge of Azure and or AWS Cyber Security Architecture. Hold relevant Cyber Security Certifications such as CISSP, CISM Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early, please ensure to submit your applications as soon as possible. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Cyber Security Analyst - Manchester - £50,000 The Company: Lorien are working in partnership with a leading name in Manchester. With a strong focus on protecting their digital estate, they're now looking to hire a Cyber Security Analyst to help strengthen their InfoSec capabilities and ensure resilience against cyber threats. The Role: This is a hands-on role focused on protecting the organisation's network and systems from cyber-attacks. You'll be responsible for managing and remediating security incidents, tuning SIEM alerts, supporting endpoint detection and response tooling, and contributing to post-incident investigations.You'll also play a key role in vulnerability management, security reporting, and supporting the deployment and maintenance of security tooling across the estate. Working closely with the IT Security & Compliance Manager, you'll help shape the business's cyber defence strategy and educate stakeholders on best practices. The Skill Requirements:Successful candidates will have a blend of the following: Experience in Infrastructure support or working within a SOC/Security team Strong understanding of Microsoft O365/Azure Security, endpoint and email security tooling Familiarity with SIEM tools and IT Service Management platforms Knowledge of current and emerging cyber threats and security technologies Experience with vulnerability identification and remediation The Benefits: Salary up to £50,000 + bonus Hybrid working model (2 days onsite in Manchester) 25 days annual leave plus bank holidays Flexible working hours Opportunity to work in a fast-paced, high-impact environment If this sounds like something you'd be interested in, submit your application to be considered. Interviews will be scheduled over the coming weeks. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
03/10/2025
Full time
Cyber Security Analyst - Manchester - £50,000 The Company: Lorien are working in partnership with a leading name in Manchester. With a strong focus on protecting their digital estate, they're now looking to hire a Cyber Security Analyst to help strengthen their InfoSec capabilities and ensure resilience against cyber threats. The Role: This is a hands-on role focused on protecting the organisation's network and systems from cyber-attacks. You'll be responsible for managing and remediating security incidents, tuning SIEM alerts, supporting endpoint detection and response tooling, and contributing to post-incident investigations.You'll also play a key role in vulnerability management, security reporting, and supporting the deployment and maintenance of security tooling across the estate. Working closely with the IT Security & Compliance Manager, you'll help shape the business's cyber defence strategy and educate stakeholders on best practices. The Skill Requirements:Successful candidates will have a blend of the following: Experience in Infrastructure support or working within a SOC/Security team Strong understanding of Microsoft O365/Azure Security, endpoint and email security tooling Familiarity with SIEM tools and IT Service Management platforms Knowledge of current and emerging cyber threats and security technologies Experience with vulnerability identification and remediation The Benefits: Salary up to £50,000 + bonus Hybrid working model (2 days onsite in Manchester) 25 days annual leave plus bank holidays Flexible working hours Opportunity to work in a fast-paced, high-impact environment If this sounds like something you'd be interested in, submit your application to be considered. Interviews will be scheduled over the coming weeks. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
IT Manager / Senior IT Support & Projects Lead North West £50k + Benefits/Progression Zachary Daniels are delighted to be working with a fast-growing, entrepreneurial business to recruit an experienced IT Manager / Senior IT Support & Projects Lead. This is a unique opportunity to take full ownership of IT for a scaling organisation, blending hands-on technical support with the delivery of key strategic projects. In this standalone role, you'll report directly into the senior leadership, providing day-to-day IT support while also leading on transformation initiatives such as ERP and SaaS implementations. It's a varied and high-visibility position where you'll have the autonomy to shape the future technology landscape of the business. Benefits You'll Enjoy: Competitive salary up to £50,000 (DOE). Varied role with both hands-on and strategic responsibility. High visibility, reporting directly to senior leadership. Supportive, entrepreneurial culture with real scope to make an impact. Role Responsibilities: Provide 1st-3rd line IT support across hardware, software, and networking. Lead and deliver technology projects, including ERP and system upgrades. Act as the primary IT contact, working directly with senior leadership. Troubleshoot and resolve IT issues quickly and effectively. Liaise with external vendors, ensuring service quality and value. Maintain IT infrastructure, ensuring security, compliance, and scalability. Recommend innovations and improvements to support growth. About You: Broad IT support experience (1st-3rd line) with ability to work independently. Proven track record of managing and delivering IT projects end-to-end. Strong knowledge of hardware, networking, and cloud/SaaS solutions. Confident stakeholder manager, comfortable engaging with senior leaders and partners. ERP exposure would be a strong advantage. Equally comfortable with hands-on technical work and strategic discussions. Apply today with your most up-to-date CV! BBBH34418
02/10/2025
Full time
IT Manager / Senior IT Support & Projects Lead North West £50k + Benefits/Progression Zachary Daniels are delighted to be working with a fast-growing, entrepreneurial business to recruit an experienced IT Manager / Senior IT Support & Projects Lead. This is a unique opportunity to take full ownership of IT for a scaling organisation, blending hands-on technical support with the delivery of key strategic projects. In this standalone role, you'll report directly into the senior leadership, providing day-to-day IT support while also leading on transformation initiatives such as ERP and SaaS implementations. It's a varied and high-visibility position where you'll have the autonomy to shape the future technology landscape of the business. Benefits You'll Enjoy: Competitive salary up to £50,000 (DOE). Varied role with both hands-on and strategic responsibility. High visibility, reporting directly to senior leadership. Supportive, entrepreneurial culture with real scope to make an impact. Role Responsibilities: Provide 1st-3rd line IT support across hardware, software, and networking. Lead and deliver technology projects, including ERP and system upgrades. Act as the primary IT contact, working directly with senior leadership. Troubleshoot and resolve IT issues quickly and effectively. Liaise with external vendors, ensuring service quality and value. Maintain IT infrastructure, ensuring security, compliance, and scalability. Recommend innovations and improvements to support growth. About You: Broad IT support experience (1st-3rd line) with ability to work independently. Proven track record of managing and delivering IT projects end-to-end. Strong knowledge of hardware, networking, and cloud/SaaS solutions. Confident stakeholder manager, comfortable engaging with senior leaders and partners. ERP exposure would be a strong advantage. Equally comfortable with hands-on technical work and strategic discussions. Apply today with your most up-to-date CV! BBBH34418
Location: Multi-site working between The Snow Centre, Hemel Hempstead, and Chill Factore, Manchester
Are you an experienced IT professional with a passion for technology—and perhaps an interest in Snowsports? Are you looking for a hands-on, impactful role where you can shape and drive the IT operations of a dynamic business?
We are looking for a Group IT Manager to lead our IT infrastructure across both The Snow Centre and Chill Factore. In this exciting role, you’ll have the autonomy to innovate and implement changes that support our business and industry needs. We’re seeking a well-rounded IT expert who thrives in a fast-paced environment, with the ability to manage multiple systems and foster a proactive, team-focused approach.
Purpose of the Role
As the Group IT Manager, you will be responsible for overseeing the entire IT infrastructure across both sites. You’ll drive critical projects, optimise systems, and lead technological advancements, ensuring alignment with our evolving business objectives.
Key Responsibilities
Budget Management: Oversee the annual IT budget and ensure cost-effectiveness.
Daily Operations: Manage daily IT operations, including server hardware, software, and operating systems.
System Maintenance: Coordinate technology installations, upgrades, and maintenance.
Hardware & Software: Procure and implement new and replacement hardware and software as needed.
System Optimisation: Test, troubleshoot, and enhance information systems for optimal performance.
Performance Reporting: Generate performance reports for operating systems.
Compliance: Ensure all IT activities adhere to applicable laws, codes, and regulations.
Disaster Recovery Planning: Evaluate technology risks to develop a network disaster recovery plan and backup procedures.
Technology Advancements: Stay current with technological trends and industry best practices.
Leadership & Collaboration
Be a hands-on leader, with an active presence across both locations.
Collaborate across departments and sites to understand IT needs and proactively solve challenges.
Actively participate in management meetings and support other departments as needed, especially during peak times.
Skills & Qualifications
Education: Bachelor’s degree in IT, computer science, software engineering, or a related field.
Experience: Proven experience managing IT infrastructure and services with proven experience working in a customer centric environment with real-world guest interaction. Able to fully grasp the guest and operational impact and interplay with IT systems.
Networking: Proficiency in computer networks, network administration, and installation, ideally to a CCNA level (Cisco, Meraki, Fortinet, Sophos).
Technical Expertise: Strong knowledge of computer hardware, cabling, wireless technology, and IT security.
Software Proficiency: Expertise with Microsoft Windows Server (2012-2022), Exchange Online, Azure AD, and related Microsoft products.
Virtualization: Understanding of Hyper-V and virtualization technologies.
Additional Systems: Experience with VoIP (3CX), IP CCTV systems, server storage, hardware, Veeam, and Linux (Ubuntu).
Leadership Skills: Strong management skills, highly organized, with excellent time management and multitasking abilities.
Analytical Skills: Excellent problem-solving skills and attention to detail.
Flexibility: Willingness to work flexible hours, including evenings, weekends, and public holidays.
Working Hours & Environment
The Snow Centre and Chill Factore operate 7 days a week, 364 days a year and the business expects a flexible approach to working regular evenings and weekends, whilst being on-hand for emergencies and on public holidays when necessary.
Ability to split your time equally across both locations with frequent travel expected (full driving licence is advantageous).
Expected to work from site with occasional off-site working to be approved if required.
Company Benefits
Free skiing and snowboarding
Discounted food and drinks
Access to our employee assistance program (extends to family)
Discounts at national retailers
25 days of holiday plus 8 statutory bank holidays
Ready to make an impact in our team? Please send your CV and cover letter to Natalie Macdonald at natalie.macdonald@thesnowcentre.com. Deadline for applications: 22nd November 2024 .
11/11/2024
Full time
Location: Multi-site working between The Snow Centre, Hemel Hempstead, and Chill Factore, Manchester
Are you an experienced IT professional with a passion for technology—and perhaps an interest in Snowsports? Are you looking for a hands-on, impactful role where you can shape and drive the IT operations of a dynamic business?
We are looking for a Group IT Manager to lead our IT infrastructure across both The Snow Centre and Chill Factore. In this exciting role, you’ll have the autonomy to innovate and implement changes that support our business and industry needs. We’re seeking a well-rounded IT expert who thrives in a fast-paced environment, with the ability to manage multiple systems and foster a proactive, team-focused approach.
Purpose of the Role
As the Group IT Manager, you will be responsible for overseeing the entire IT infrastructure across both sites. You’ll drive critical projects, optimise systems, and lead technological advancements, ensuring alignment with our evolving business objectives.
Key Responsibilities
Budget Management: Oversee the annual IT budget and ensure cost-effectiveness.
Daily Operations: Manage daily IT operations, including server hardware, software, and operating systems.
System Maintenance: Coordinate technology installations, upgrades, and maintenance.
Hardware & Software: Procure and implement new and replacement hardware and software as needed.
System Optimisation: Test, troubleshoot, and enhance information systems for optimal performance.
Performance Reporting: Generate performance reports for operating systems.
Compliance: Ensure all IT activities adhere to applicable laws, codes, and regulations.
Disaster Recovery Planning: Evaluate technology risks to develop a network disaster recovery plan and backup procedures.
Technology Advancements: Stay current with technological trends and industry best practices.
Leadership & Collaboration
Be a hands-on leader, with an active presence across both locations.
Collaborate across departments and sites to understand IT needs and proactively solve challenges.
Actively participate in management meetings and support other departments as needed, especially during peak times.
Skills & Qualifications
Education: Bachelor’s degree in IT, computer science, software engineering, or a related field.
Experience: Proven experience managing IT infrastructure and services with proven experience working in a customer centric environment with real-world guest interaction. Able to fully grasp the guest and operational impact and interplay with IT systems.
Networking: Proficiency in computer networks, network administration, and installation, ideally to a CCNA level (Cisco, Meraki, Fortinet, Sophos).
Technical Expertise: Strong knowledge of computer hardware, cabling, wireless technology, and IT security.
Software Proficiency: Expertise with Microsoft Windows Server (2012-2022), Exchange Online, Azure AD, and related Microsoft products.
Virtualization: Understanding of Hyper-V and virtualization technologies.
Additional Systems: Experience with VoIP (3CX), IP CCTV systems, server storage, hardware, Veeam, and Linux (Ubuntu).
Leadership Skills: Strong management skills, highly organized, with excellent time management and multitasking abilities.
Analytical Skills: Excellent problem-solving skills and attention to detail.
Flexibility: Willingness to work flexible hours, including evenings, weekends, and public holidays.
Working Hours & Environment
The Snow Centre and Chill Factore operate 7 days a week, 364 days a year and the business expects a flexible approach to working regular evenings and weekends, whilst being on-hand for emergencies and on public holidays when necessary.
Ability to split your time equally across both locations with frequent travel expected (full driving licence is advantageous).
Expected to work from site with occasional off-site working to be approved if required.
Company Benefits
Free skiing and snowboarding
Discounted food and drinks
Access to our employee assistance program (extends to family)
Discounts at national retailers
25 days of holiday plus 8 statutory bank holidays
Ready to make an impact in our team? Please send your CV and cover letter to Natalie Macdonald at natalie.macdonald@thesnowcentre.com. Deadline for applications: 22nd November 2024 .
Key information
Location : Manchester, Bristol, Newcastle, Nottingham, or London Hours : 37.5 hours Start date : November 2022 (we are happy to work with you and your notice period) Duration : Permanent Salary: £41,000 - £47,000 per annum if located in Bristol, Manchester, Nottingham or Newcastle. £44,000 - £50,000 if based in London. In addition, all staff receive a £312 yearly tax-free WFH allowance. Application deadline : 5pm Friday 21st October
Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from a less advantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help young people from less advantaged backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report , and Impact Report .
Role overview
upReach is seeking to hire a Head of Product . This is an exciting opportunity to lead our Products & Technology Team with a strategic view of the organisation's products to develop our impact as a charity. This role would suit individuals with substantial experience in product management, developing a team, a passion for social mobility and experience operating in a fast paced environment.
You will work closely with the Senior Technology and Data Manager to manage the workload and priorities of the team; delivering products and innovating income generation. The current suite of products include REALrating , Social Mobility Network , getEmployable and our Associate (what we call the undergraduates we support) CRM. You will manage the relationship with our technology development partner and their team of developers, ensuring that our project sprints and timelines are executed on and delivered to a high standard.
Our values
upReach upholds the following values:
Perseverance
Integrity
Advocacy
Aspiration
Proactivity
Skills
The ideal candidate for Head of Product will bring with them the following skills:
Problem solving and decision making
Attention to detail
Planning and organisation
Collaboration
Passion and motivation
Communication skills
Leadership
Experience
To be successful, you will have substantial experience within product management and building a product culture while growing a team. You will be proactive, resilient and used to managing competing priorities within a varied workload, with a willingness to perform varying duties depending on the shifting needs of the charity.
Experience in managing a product portfolio and delivering a coherent product strategy through collaboration with multiple teams, including awareness of software development and systems needs;
Experience in coaching and developing Product Managers (direct reports) to help them increase their impact and develop in their careers ;
Experience managing external supplier relationships as well as working with and influencing other varied stakeholders (internal and external);
Experience in overseeing a varied product portfolio, and driving growth across several product areas at once, either as an individual contributor or through direct reports;
Experience in setting KPIs for product portfolios and measuring progress against targets over time, course correcting where necessary;
Experience working in a fast-paced environment and working independently to find solutions to problems;
Experience in managing competing priorities whilst maintaining an exceptional eye for detail;
University degree in any discipline, or equivalent experience.
Desirable experience:
Experience working with multidisciplinary teams using Agile methodology
Project management qualifications or comparable experience;
Knowledge of GDPR legislation and regulations;
Familiarity with Trello, G Suite and Zoom video conferencing software.
Responsibilities
Over the first six months, you will contribute to upReach's mission, by leading the Product Team and collaborating with the partnership and strategy teams to maximise income by identifying, ideating, validating, and delivering products & their enhancements and business development opportunities of the role. Working in a team environment; you will be an inquisitive challenger that takes the initiative, and has a fixing mindset.
Core responsibilities include:
Drive product development leading a high performing team of Product Managers, through the ideation, technical development, scaling and launching of innovative products and features.
Build, manage, coach and develop a high performing, diverse and inclusive team of Product Managers to help them increase their impact and develop in their careers by establishing clear and measurable goals.
Creating and building a product culture in the organisation, designing the product development process and seeding this within the team
Work with the relevant members of the Senior Leadership Team to establish a shared vision for the organisation by building consensus on commercial product strategies, priorities and related KPIs, and establishing executable operating plans, identifying interdependencies & risks.
Guide Product Managers to understand upReach’s strategic and competitive position to deliver products that are recognized as best in the industry; including the integration of usability studies, research and market analysis into product requirements to enhance user satisfaction.
Define and analyse KPIs to measure impact and success of the products; and establish reporting processes to demonstrate progress against targets over time to facilitate decision making and course correct where required.
Manage multiple products and priorities, while maximising team and organisation efficiency and effectiveness in a constantly evolving environment by adapting to change and offering creative solutions.
Accountable for the day-to-day management and coordination of key technology supplier relationships (including our main technology development partner); includes coordination of multiple work streams, supplier governance, SLA and contract management and input into sourcing decisions.
Supporting Head of Finance and Operations / Senior Technology and Data Manager with Data Protection and cyber security measures, ensuring compliance and implementing measures to reduce risk associated with data protection, including managing the process for an annual tech audit to assess the effectiveness of data protection policies and measures in place.
Team Culture & Benefits
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
Flexible and hybrid working.
Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
Birthday leave.
3% Pension Contribution.
Cycle-to-work scheme.
Monthly socials.
Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
Personal Development Budget, activated after 6 months in the role.
The opportunity to participate in our fantastic staff networks:
Disability and Inclusion Network
Ethnic Minorities Network
Green Network
LGBTQ+ Network
Mindfulness Network
Ready to apply?
CLICK HERE TO APPLY
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. If you have particular needs or requirements, please get in touch using recruitment@upReach.org.uk .
Applications close at 5pm 21st October. Early applications are encouraged as we will be scheduling interviews on an ongoing basis.
If you have any questions regarding the role please email us at recruitment@upReach.org.uk .
28/09/2022
Full time
Key information
Location : Manchester, Bristol, Newcastle, Nottingham, or London Hours : 37.5 hours Start date : November 2022 (we are happy to work with you and your notice period) Duration : Permanent Salary: £41,000 - £47,000 per annum if located in Bristol, Manchester, Nottingham or Newcastle. £44,000 - £50,000 if based in London. In addition, all staff receive a £312 yearly tax-free WFH allowance. Application deadline : 5pm Friday 21st October
Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from a less advantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help young people from less advantaged backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report , and Impact Report .
Role overview
upReach is seeking to hire a Head of Product . This is an exciting opportunity to lead our Products & Technology Team with a strategic view of the organisation's products to develop our impact as a charity. This role would suit individuals with substantial experience in product management, developing a team, a passion for social mobility and experience operating in a fast paced environment.
You will work closely with the Senior Technology and Data Manager to manage the workload and priorities of the team; delivering products and innovating income generation. The current suite of products include REALrating , Social Mobility Network , getEmployable and our Associate (what we call the undergraduates we support) CRM. You will manage the relationship with our technology development partner and their team of developers, ensuring that our project sprints and timelines are executed on and delivered to a high standard.
Our values
upReach upholds the following values:
Perseverance
Integrity
Advocacy
Aspiration
Proactivity
Skills
The ideal candidate for Head of Product will bring with them the following skills:
Problem solving and decision making
Attention to detail
Planning and organisation
Collaboration
Passion and motivation
Communication skills
Leadership
Experience
To be successful, you will have substantial experience within product management and building a product culture while growing a team. You will be proactive, resilient and used to managing competing priorities within a varied workload, with a willingness to perform varying duties depending on the shifting needs of the charity.
Experience in managing a product portfolio and delivering a coherent product strategy through collaboration with multiple teams, including awareness of software development and systems needs;
Experience in coaching and developing Product Managers (direct reports) to help them increase their impact and develop in their careers ;
Experience managing external supplier relationships as well as working with and influencing other varied stakeholders (internal and external);
Experience in overseeing a varied product portfolio, and driving growth across several product areas at once, either as an individual contributor or through direct reports;
Experience in setting KPIs for product portfolios and measuring progress against targets over time, course correcting where necessary;
Experience working in a fast-paced environment and working independently to find solutions to problems;
Experience in managing competing priorities whilst maintaining an exceptional eye for detail;
University degree in any discipline, or equivalent experience.
Desirable experience:
Experience working with multidisciplinary teams using Agile methodology
Project management qualifications or comparable experience;
Knowledge of GDPR legislation and regulations;
Familiarity with Trello, G Suite and Zoom video conferencing software.
Responsibilities
Over the first six months, you will contribute to upReach's mission, by leading the Product Team and collaborating with the partnership and strategy teams to maximise income by identifying, ideating, validating, and delivering products & their enhancements and business development opportunities of the role. Working in a team environment; you will be an inquisitive challenger that takes the initiative, and has a fixing mindset.
Core responsibilities include:
Drive product development leading a high performing team of Product Managers, through the ideation, technical development, scaling and launching of innovative products and features.
Build, manage, coach and develop a high performing, diverse and inclusive team of Product Managers to help them increase their impact and develop in their careers by establishing clear and measurable goals.
Creating and building a product culture in the organisation, designing the product development process and seeding this within the team
Work with the relevant members of the Senior Leadership Team to establish a shared vision for the organisation by building consensus on commercial product strategies, priorities and related KPIs, and establishing executable operating plans, identifying interdependencies & risks.
Guide Product Managers to understand upReach’s strategic and competitive position to deliver products that are recognized as best in the industry; including the integration of usability studies, research and market analysis into product requirements to enhance user satisfaction.
Define and analyse KPIs to measure impact and success of the products; and establish reporting processes to demonstrate progress against targets over time to facilitate decision making and course correct where required.
Manage multiple products and priorities, while maximising team and organisation efficiency and effectiveness in a constantly evolving environment by adapting to change and offering creative solutions.
Accountable for the day-to-day management and coordination of key technology supplier relationships (including our main technology development partner); includes coordination of multiple work streams, supplier governance, SLA and contract management and input into sourcing decisions.
Supporting Head of Finance and Operations / Senior Technology and Data Manager with Data Protection and cyber security measures, ensuring compliance and implementing measures to reduce risk associated with data protection, including managing the process for an annual tech audit to assess the effectiveness of data protection policies and measures in place.
Team Culture & Benefits
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
Flexible and hybrid working.
Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
Birthday leave.
3% Pension Contribution.
Cycle-to-work scheme.
Monthly socials.
Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
Personal Development Budget, activated after 6 months in the role.
The opportunity to participate in our fantastic staff networks:
Disability and Inclusion Network
Ethnic Minorities Network
Green Network
LGBTQ+ Network
Mindfulness Network
Ready to apply?
CLICK HERE TO APPLY
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. If you have particular needs or requirements, please get in touch using recruitment@upReach.org.uk .
Applications close at 5pm 21st October. Early applications are encouraged as we will be scheduling interviews on an ongoing basis.
If you have any questions regarding the role please email us at recruitment@upReach.org.uk .
VAC Team Manager, EMEAJob ID: Amazon UK Services Ltd.Job summary The EMEA Security & Loss Prevention team is looking for a Video Analysis Center (VAC) Team Manager to lead the UK VAC Team. This team provides support (by executing programs, projects and tasks) for Field Loss Prevention (Field LP), compliance, and in extended EMEA Security & LP team. This position is responsible for, but not limited to, leading, managing and supporting the VAC Team in the following areas: people management, deployment of new VAC Team programs, projects and tasks implementation (in designing flows and procedures), managing ongoing VAC Team projects and tasks. The role works cooperatively with all the EMEA Security & LP teams and other teams within the extended organization. The strategic goal of the VAC Team is to become a force multiplier and enabler of the EMEA Security & LP organization. Key job responsibilities As a people manager, you will provide leadership and administrative support to your team. You will manage day to day operational activity, aiming to meet the department targets. You will be responsible for executing the strategic planning. The right candidate is required to demonstrate performance in: People Communicate, Development & Strategy - By developing the career and skillset of the team members through continuous closure of performance feedback loops. Is expected to develop and setup people processes. You will be responsible for identifying training needs. Responsible for creation of a roadmap based on improvement areas and career aspirations. Should be able to hire the best for the team and for Amazon. Processes Design, Development & Continuous Improvement - By delivering results and contributions through improvement to quality, productivity, and customer experience. Work with various stakeholders within, and outside, EMEA Security & LP to ensure work prioritization and delivery of process level improvements. Consistently demonstrates timely delivery of projects to support the team and department vision. Performance Metrics Operate & Communicate - By leading the activities of defining, collecting, analyzing and presenting performance related data. Networking Communicate - The candidate needs to communicate with multiple stakeholders.BASIC QUALIFICATIONS Bachelor's degree or equivalent in Technology, Computer Science, Security or Law; People management experience; Excellent verbal and written communication skills PREFERRED QUALIFICATIONS ASIS CPP &/or ASIS PSP, CSyP; Project Management - PMP; Familiarity with quality tools like Six Sigma, Lean operations, etc.; Results oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced and multi-tasking environment, with demonstrated ability to develop and manage functional team and manage budget; Strong prioritization and time management skills, with a high degree of flexibility, ability to handle multiple competing priorities in a fast-paced environment; Exceptional customer relationship skills; Exceptional attention to details Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
23/09/2022
Full time
VAC Team Manager, EMEAJob ID: Amazon UK Services Ltd.Job summary The EMEA Security & Loss Prevention team is looking for a Video Analysis Center (VAC) Team Manager to lead the UK VAC Team. This team provides support (by executing programs, projects and tasks) for Field Loss Prevention (Field LP), compliance, and in extended EMEA Security & LP team. This position is responsible for, but not limited to, leading, managing and supporting the VAC Team in the following areas: people management, deployment of new VAC Team programs, projects and tasks implementation (in designing flows and procedures), managing ongoing VAC Team projects and tasks. The role works cooperatively with all the EMEA Security & LP teams and other teams within the extended organization. The strategic goal of the VAC Team is to become a force multiplier and enabler of the EMEA Security & LP organization. Key job responsibilities As a people manager, you will provide leadership and administrative support to your team. You will manage day to day operational activity, aiming to meet the department targets. You will be responsible for executing the strategic planning. The right candidate is required to demonstrate performance in: People Communicate, Development & Strategy - By developing the career and skillset of the team members through continuous closure of performance feedback loops. Is expected to develop and setup people processes. You will be responsible for identifying training needs. Responsible for creation of a roadmap based on improvement areas and career aspirations. Should be able to hire the best for the team and for Amazon. Processes Design, Development & Continuous Improvement - By delivering results and contributions through improvement to quality, productivity, and customer experience. Work with various stakeholders within, and outside, EMEA Security & LP to ensure work prioritization and delivery of process level improvements. Consistently demonstrates timely delivery of projects to support the team and department vision. Performance Metrics Operate & Communicate - By leading the activities of defining, collecting, analyzing and presenting performance related data. Networking Communicate - The candidate needs to communicate with multiple stakeholders.BASIC QUALIFICATIONS Bachelor's degree or equivalent in Technology, Computer Science, Security or Law; People management experience; Excellent verbal and written communication skills PREFERRED QUALIFICATIONS ASIS CPP &/or ASIS PSP, CSyP; Project Management - PMP; Familiarity with quality tools like Six Sigma, Lean operations, etc.; Results oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced and multi-tasking environment, with demonstrated ability to develop and manage functional team and manage budget; Strong prioritization and time management skills, with a high degree of flexibility, ability to handle multiple competing priorities in a fast-paced environment; Exceptional customer relationship skills; Exceptional attention to details Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
