Digital Marketing Manager Salary: £56,000 per annum Location: Hybrid, Hertfordshire 9-12 month fixed-term contract (maternity cover) We are working with a global FMCG business, offering the chance to make a real impact across some of the UK's most recognisable laundry and homecare brands. This opportunity has arisen due to an upcoming maternity leave within the Digital Marketing team, coinciding with further movement across the function, making it a critical and highly visible role. This is a chance to lead digital campaigns during a time of transformation, input into future-facing brand planning, and help shape one of the company's biggest consumer brands. The Digital Marketing Manager will play a pivotal role in leading campaigns across multiple digital channels, influencing budget allocation, and helping drive innovation across digital media, influencer strategy, organic content and digital shelf. The role is perfect for someone confident in navigating ambiguity, proactively leading agency relationships, and guiding internal teams through major change. You'll be joining a team of five digital specialists during a high-impact season, with ownership over key brand campaigns, £1M+ digital marketing budget responsibility, and influence on 2026 strategy development. The Digital Marketing Manager will: Lead paid digital media campaigns across Meta, TikTok, YouTube and other platforms, working closely with media agencies to ensure measurable impact. Drive influencer marketing activations, from paid collaborations to channel amplification, with a finger on the pulse of content trends and creator strategy. Manage digital shelf execution and product merchandising across retailer platforms, ensuring accurate and optimised content across PDPs and brand websites. Input into 2026 planning and media strategy, including insights from recent consultancy reviews and ensure implementation of learnings across campaigns. Build and maintain strong relationships with senior stakeholders, confidently guiding conversations around budget reallocation and media performance. Guide organic social strategy with the newly onboarded agency, bringing together creative execution across paid and owned channels. Line manage graduate talent, setting the tone for team culture and delivery, and acting as a confident, authoritative voice in cross-functional meetings. The role requires: 5+ years' digital marketing experience, ideally within FMCG or a highly structured retail environment. Technical knowledge of paid media planning and buying, with strong understanding of platform-specific KPIs (reach, engagement, conversion). Hands-on experience in influencer marketing, platform trends, and campaign amplification techniques. Strong understanding of retail media, website management and PDP optimisation across key retailers. A confident, proactive communicator with the ability to manage high-pressure environments and senior stakeholder expectations. Benefits include: 27 days' annual leave plus 8 bank holidays Flexible hybrid working Shuttle bus to site from Finchley and Euston Pension contribution of up to 10% of base salary Annual bonus scheme and employee share plans Gender-neutral parental leave (minimum 8 weeks) Wellbeing programmes and preventive health support Celebration vouchers and employee recognition rewards International development and career growth opportunities We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
22/05/2025
Full time
Digital Marketing Manager Salary: £56,000 per annum Location: Hybrid, Hertfordshire 9-12 month fixed-term contract (maternity cover) We are working with a global FMCG business, offering the chance to make a real impact across some of the UK's most recognisable laundry and homecare brands. This opportunity has arisen due to an upcoming maternity leave within the Digital Marketing team, coinciding with further movement across the function, making it a critical and highly visible role. This is a chance to lead digital campaigns during a time of transformation, input into future-facing brand planning, and help shape one of the company's biggest consumer brands. The Digital Marketing Manager will play a pivotal role in leading campaigns across multiple digital channels, influencing budget allocation, and helping drive innovation across digital media, influencer strategy, organic content and digital shelf. The role is perfect for someone confident in navigating ambiguity, proactively leading agency relationships, and guiding internal teams through major change. You'll be joining a team of five digital specialists during a high-impact season, with ownership over key brand campaigns, £1M+ digital marketing budget responsibility, and influence on 2026 strategy development. The Digital Marketing Manager will: Lead paid digital media campaigns across Meta, TikTok, YouTube and other platforms, working closely with media agencies to ensure measurable impact. Drive influencer marketing activations, from paid collaborations to channel amplification, with a finger on the pulse of content trends and creator strategy. Manage digital shelf execution and product merchandising across retailer platforms, ensuring accurate and optimised content across PDPs and brand websites. Input into 2026 planning and media strategy, including insights from recent consultancy reviews and ensure implementation of learnings across campaigns. Build and maintain strong relationships with senior stakeholders, confidently guiding conversations around budget reallocation and media performance. Guide organic social strategy with the newly onboarded agency, bringing together creative execution across paid and owned channels. Line manage graduate talent, setting the tone for team culture and delivery, and acting as a confident, authoritative voice in cross-functional meetings. The role requires: 5+ years' digital marketing experience, ideally within FMCG or a highly structured retail environment. Technical knowledge of paid media planning and buying, with strong understanding of platform-specific KPIs (reach, engagement, conversion). Hands-on experience in influencer marketing, platform trends, and campaign amplification techniques. Strong understanding of retail media, website management and PDP optimisation across key retailers. A confident, proactive communicator with the ability to manage high-pressure environments and senior stakeholder expectations. Benefits include: 27 days' annual leave plus 8 bank holidays Flexible hybrid working Shuttle bus to site from Finchley and Euston Pension contribution of up to 10% of base salary Annual bonus scheme and employee share plans Gender-neutral parental leave (minimum 8 weeks) Wellbeing programmes and preventive health support Celebration vouchers and employee recognition rewards International development and career growth opportunities We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
About SafeLives We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good. Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that's just the start. Together we can end domestic abuse. Forever. For everyone. About the role This role is an exciting opportunity to help transform the response to domestic abuse by ensuring the sector is evidence led. SafeLives holds the largest datasets on victims and perpetrators of domestic abuse nationally which you will use to inform our ambitious policy and research agenda. Working alongside our practice experts, survivors of abuse, and our expert research team, you will help to answer important questions about what works in ending domestic abuse. This Data Analyst position will primarily work within the Drive programme team. They will be responsible for working with and supporting the Senior Data Analyst and Data Team Manager to develop and deliver rigorous, sector leading data, analysis, and recommendations. Working closely with the Drive Practice, National Systems Change and Restart teams, this role will primarily focus on data collection, quality assurance, management and reporting through the Drive Case Management Systems. Hours: Full-time, 37.5 hours per week. Contract: Fixed term contract until June 2027 (with the possibility of an extension). Location: Bristol based with some travel across the UK. About the Drive Partnership The Drive Partnership is a partnership between Respect, SafeLives and Social Finance. We came together in 2015 around a shared ambition to change the way statutory and voluntary agencies respond to high-harm, high-risk perpetrators of domestic violence and abuse. Today, we are still working together to transform the national response to perpetrators of domestic abuse. The Drive partners provide ongoing governance and leadership for all of our work through a joint project board. The Drive Project The Drive Project is our flagship intervention working with those causing harm in their relationships to prevent abusive behaviour and protect victim-survivors. Service users have been assessed as posing a high-risk, high-harm level of domestic abuse to the people that they are in intimate or family relationships with. They also often have multiple needs and are resistant to change. The Drive Project has an intensive case management approach that challenges service users to change and works with partner agencies - like the police and social services - to disrupt abuse. Benefits 34 days' holiday incl. public holidays Flexible working e.g. compressed hours Cycle to work scheme Eye care vouchers Pension scheme with 4% employer contribution Childcare vouchers Employee assistance programme Clinical supervision Holiday purchase scheme to buy up to an additional 5 days Enhanced family leave policies Enhanced sick pay Professional development fund Individual learning budget Restorative practice training Time off in lieu If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV. Closing date: 28 May 2025. SafeLives is a committed provider of equal opportunities for all; please see our job description for full details. No agencies, please.
21/05/2025
Full time
About SafeLives We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good. Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that's just the start. Together we can end domestic abuse. Forever. For everyone. About the role This role is an exciting opportunity to help transform the response to domestic abuse by ensuring the sector is evidence led. SafeLives holds the largest datasets on victims and perpetrators of domestic abuse nationally which you will use to inform our ambitious policy and research agenda. Working alongside our practice experts, survivors of abuse, and our expert research team, you will help to answer important questions about what works in ending domestic abuse. This Data Analyst position will primarily work within the Drive programme team. They will be responsible for working with and supporting the Senior Data Analyst and Data Team Manager to develop and deliver rigorous, sector leading data, analysis, and recommendations. Working closely with the Drive Practice, National Systems Change and Restart teams, this role will primarily focus on data collection, quality assurance, management and reporting through the Drive Case Management Systems. Hours: Full-time, 37.5 hours per week. Contract: Fixed term contract until June 2027 (with the possibility of an extension). Location: Bristol based with some travel across the UK. About the Drive Partnership The Drive Partnership is a partnership between Respect, SafeLives and Social Finance. We came together in 2015 around a shared ambition to change the way statutory and voluntary agencies respond to high-harm, high-risk perpetrators of domestic violence and abuse. Today, we are still working together to transform the national response to perpetrators of domestic abuse. The Drive partners provide ongoing governance and leadership for all of our work through a joint project board. The Drive Project The Drive Project is our flagship intervention working with those causing harm in their relationships to prevent abusive behaviour and protect victim-survivors. Service users have been assessed as posing a high-risk, high-harm level of domestic abuse to the people that they are in intimate or family relationships with. They also often have multiple needs and are resistant to change. The Drive Project has an intensive case management approach that challenges service users to change and works with partner agencies - like the police and social services - to disrupt abuse. Benefits 34 days' holiday incl. public holidays Flexible working e.g. compressed hours Cycle to work scheme Eye care vouchers Pension scheme with 4% employer contribution Childcare vouchers Employee assistance programme Clinical supervision Holiday purchase scheme to buy up to an additional 5 days Enhanced family leave policies Enhanced sick pay Professional development fund Individual learning budget Restorative practice training Time off in lieu If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV. Closing date: 28 May 2025. SafeLives is a committed provider of equal opportunities for all; please see our job description for full details. No agencies, please.
M365 Migration Project Manager Job reference : REQ003242 Salary: £48-£55k dependent on experience Contractual hours : 37.5 Basis : Full Time Region : Peterborough This role is offered on a 3-year fixed term contract basis. Closing date : 10 June 2025 at midnight. Interviews : 17 June - 24 June 2025. United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England. Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils. United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check. We always appoint on merit, and we are open to discussing flexible working options. The Role United Learning is a group of schools dedicated to providing an excellent education and improving the life chances of all the students we serve. We have an ambitious transformation roadmap to ensure that teachers have the right tools to teach, pupils are enabled to develop their learning independently, and the organisation is designed for efficient delivery and structured for continued growth. Embarking on a large-scale Microsoft 365 (M365) tenancy consolidation programme across our group of schools is a critical step in driving value through digital transformation across the Trust. We are looking to recruit an experienced Project Manager on a three-year fixed-term contract. Reporting to the Deputy Director of Transformation (Programme Lead), you will work closely with colleagues in Transformation, IT, HR, and school representatives to deliver a structured and well-managed transition. In this role, you will be responsible for the end-to-end planning and delivery of all school migrations while managing the day-to-day relationship with our Microsoft Partner responsible for the technical delivery. Working directly with schools, you will support them through the change process, ensuring seamless migrations that do not impact day-to-day operations. About You To succeed in this role, you must have: 3+ years of infrastructure project management experience, specifically in Office 365 and Exchange online migrations. Ability to apply proven project management methodologies and practices, including IT Implementation, IT Service delivery and Support, or Project Management fundamentals. Exceptional communication skills, supported by extensive knowledge of change management principles, essential for navigating and implementing transformation initiatives within a large and complex organisation. Proficient in M365, including Exchange Online, SharePoint, OneDrive, Teams, and security and compliance features. Strong understanding of cybersecurity principles, ensuring compliance with data protection laws and security standards. Strong analytical skills to diagnose and resolve complex technical challenges Ability to translate complex technical concepts into clear, accessible language for non-technical stakeholders. Desirable: Experience in the Education Sector. Microsoft certifications such as MS-900, MS-100, or MS-101. United Learning values diversity and inclusion and is committed to creating and sustaining a more diverse workforce. We welcome applications from professionals of minority ethnic origin who share our commitment to inclusion and diversity. Rewards and Benefits: 26 days holiday. Competitive salary. Contributory pension scheme. Occupational sick pay. Competitive maternity, paternity, and adoption benefits. Health cash plan including GP Line. Over 250 employee exclusive benefits through our partners Perkbox. Continuous Professional Development options tailored to your needs. A supportive and collaborative team located across the country. Hybrid working. For more information For a confidential discussion about this role, please contact: Anna Cannizzaro United Learning comprises: UCST (Registered in England No: . Charity No. ) and ULT (Registered in England No An Exempt Charity). Companies limited by guarantee. VAT number . Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
20/05/2025
Full time
M365 Migration Project Manager Job reference : REQ003242 Salary: £48-£55k dependent on experience Contractual hours : 37.5 Basis : Full Time Region : Peterborough This role is offered on a 3-year fixed term contract basis. Closing date : 10 June 2025 at midnight. Interviews : 17 June - 24 June 2025. United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England. Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils. United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check. We always appoint on merit, and we are open to discussing flexible working options. The Role United Learning is a group of schools dedicated to providing an excellent education and improving the life chances of all the students we serve. We have an ambitious transformation roadmap to ensure that teachers have the right tools to teach, pupils are enabled to develop their learning independently, and the organisation is designed for efficient delivery and structured for continued growth. Embarking on a large-scale Microsoft 365 (M365) tenancy consolidation programme across our group of schools is a critical step in driving value through digital transformation across the Trust. We are looking to recruit an experienced Project Manager on a three-year fixed-term contract. Reporting to the Deputy Director of Transformation (Programme Lead), you will work closely with colleagues in Transformation, IT, HR, and school representatives to deliver a structured and well-managed transition. In this role, you will be responsible for the end-to-end planning and delivery of all school migrations while managing the day-to-day relationship with our Microsoft Partner responsible for the technical delivery. Working directly with schools, you will support them through the change process, ensuring seamless migrations that do not impact day-to-day operations. About You To succeed in this role, you must have: 3+ years of infrastructure project management experience, specifically in Office 365 and Exchange online migrations. Ability to apply proven project management methodologies and practices, including IT Implementation, IT Service delivery and Support, or Project Management fundamentals. Exceptional communication skills, supported by extensive knowledge of change management principles, essential for navigating and implementing transformation initiatives within a large and complex organisation. Proficient in M365, including Exchange Online, SharePoint, OneDrive, Teams, and security and compliance features. Strong understanding of cybersecurity principles, ensuring compliance with data protection laws and security standards. Strong analytical skills to diagnose and resolve complex technical challenges Ability to translate complex technical concepts into clear, accessible language for non-technical stakeholders. Desirable: Experience in the Education Sector. Microsoft certifications such as MS-900, MS-100, or MS-101. United Learning values diversity and inclusion and is committed to creating and sustaining a more diverse workforce. We welcome applications from professionals of minority ethnic origin who share our commitment to inclusion and diversity. Rewards and Benefits: 26 days holiday. Competitive salary. Contributory pension scheme. Occupational sick pay. Competitive maternity, paternity, and adoption benefits. Health cash plan including GP Line. Over 250 employee exclusive benefits through our partners Perkbox. Continuous Professional Development options tailored to your needs. A supportive and collaborative team located across the country. Hybrid working. For more information For a confidential discussion about this role, please contact: Anna Cannizzaro United Learning comprises: UCST (Registered in England No: . Charity No. ) and ULT (Registered in England No An Exempt Charity). Companies limited by guarantee. VAT number . Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
£32,000 6-Month Fixed-Term Contract Edinburgh (On-site) A leading Law firm is seeking a full-time, office-based Local IT Technician for a six-month fixed-term contract in Edinburgh. The role involves providing high-quality first-line IT support, assisting with hardware and software management, supporting account administration, and helping deliver IT projects and office moves. Key Responsibilities: Provide first-line technical support for incidents and service requests, meeting agreed service level targets. Respond to escalations from both internal tech support teams and the global service desk. Build and configure laptops for new joiners and as part of equipment replacements. Manage end-user hardware assets including laptops, desktops, monitors, peripherals, printers, and mobile devices. Maintain accurate records in the asset tracking system. Support account administration in Active Directory and other business applications. Assist with the setup and troubleshooting of audiovisual conferencing systems. Provide logistical support during office moves and assist in project delivery where required. Skills and Experience Required: 1-2 years' experience in an IT service desk or similar technical support role required. Strong customer service orientation with a focus on clear communication and problem-solving. Experience with hardware management and basic networking principles is desirable. Ability to document actions accurately and follow established communication and escalation procedures. If you consider yourself a team player with excellent communication skills, have a strong customer-first mindset, and can demonstrate the ability to manage competing priorities please apply!
20/05/2025
£32,000 6-Month Fixed-Term Contract Edinburgh (On-site) A leading Law firm is seeking a full-time, office-based Local IT Technician for a six-month fixed-term contract in Edinburgh. The role involves providing high-quality first-line IT support, assisting with hardware and software management, supporting account administration, and helping deliver IT projects and office moves. Key Responsibilities: Provide first-line technical support for incidents and service requests, meeting agreed service level targets. Respond to escalations from both internal tech support teams and the global service desk. Build and configure laptops for new joiners and as part of equipment replacements. Manage end-user hardware assets including laptops, desktops, monitors, peripherals, printers, and mobile devices. Maintain accurate records in the asset tracking system. Support account administration in Active Directory and other business applications. Assist with the setup and troubleshooting of audiovisual conferencing systems. Provide logistical support during office moves and assist in project delivery where required. Skills and Experience Required: 1-2 years' experience in an IT service desk or similar technical support role required. Strong customer service orientation with a focus on clear communication and problem-solving. Experience with hardware management and basic networking principles is desirable. Ability to document actions accurately and follow established communication and escalation procedures. If you consider yourself a team player with excellent communication skills, have a strong customer-first mindset, and can demonstrate the ability to manage competing priorities please apply!
Technology Empowerment Coordinator Location : Office based in Fetcham, Surrey (with travel across the county) Salary : £25,000 - £28,000 (dependent on experience) Contract : Full-time, 1 year Fixed-term (grant-funded project with potential for extension) Organisation : Sensory Services by Sight for Surrey Closing date : 2nd June 2025 About Us Sensory Services by Sight for Surrey is a leading charity supporting people who are Deaf, hard of hearing, blind, partially sighted and deafblind. We're launching an exciting project to develop our technology and AI service to enable and empower more people to benefit from digital tools. We are looking for a Technology Empowerment Coordinator to help drive its success. The Role This is a unique opportunity to coordinate cutting-edge and innovative technology support for people with a sensory impairment across Surrey. You ll lead the delivery of community and remote tech training, grow and develop our technology volunteers, and collaborate with sector partners to learn and share, and to position our charity at the forefront of technology empowerment for people with a sensory impairment. Key Responsibilities Coordinate the delivery of assistive technology support with the Access Technology Trainer and AI Trailblazer and Volunteer Co-ordinator. Liaise with community-based services and identify individual needs for tailored tech support. Support, grow and develop our Tech Buddy volunteers to maximise our impact. Support our Access Technology Trainer and AI Trailblazer with accessible training content to run confidence-building digital learning sessions, in person and online. Support partnership working with local community groups and national sector organisations. Monitor outcomes, gather case studies, and support reporting for internal and external stakeholders. Help embed inclusive tech practices across the organisation, and to develop the technology training capability of our staff team. About You We're looking for someone who is passionate about technology and digital inclusion, with the skills to coordinate and develop a service. You ll need: Experience coordinating or delivering services ideally involving technology and disabled people. Knowledge of assistive technology and AI applications for people who are disabled. Strong organisational skills and the ability to liaise effectively with volunteers, staff and sector partners. Excellent communication skills, with a range of audiences, including through written report writing. Experience and confidence using Microsoft 365, databases ideally including Microsoft Access, and Customer Relationship Management systems. A collaborative, person-centred approach. Ability to travel across Surrey and to work independently when required. It s a bonus if you have: Lived or professional experience of sensory disability. Experience of coordinating a digital inclusion service for people with a sensory impairment. Knowledge and experience of assistive technology and AI for people with a sensory impairment. Knowledge of local referral pathways, NHS, and community services. Experience with impact reporting or data collection tools. What We Offer 28 days holiday + bank holidays (pro rata) Pension contributions matched up to 6% Flexible working Employee Assistance Programme (EAP) Eye care and flu vaccination contributions Ongoing training and development A friendly, supportive, and values-driven team Apply Now If you re ready to help shape the future of accessible technology support, we d love to hear from you.
19/05/2025
Full time
Technology Empowerment Coordinator Location : Office based in Fetcham, Surrey (with travel across the county) Salary : £25,000 - £28,000 (dependent on experience) Contract : Full-time, 1 year Fixed-term (grant-funded project with potential for extension) Organisation : Sensory Services by Sight for Surrey Closing date : 2nd June 2025 About Us Sensory Services by Sight for Surrey is a leading charity supporting people who are Deaf, hard of hearing, blind, partially sighted and deafblind. We're launching an exciting project to develop our technology and AI service to enable and empower more people to benefit from digital tools. We are looking for a Technology Empowerment Coordinator to help drive its success. The Role This is a unique opportunity to coordinate cutting-edge and innovative technology support for people with a sensory impairment across Surrey. You ll lead the delivery of community and remote tech training, grow and develop our technology volunteers, and collaborate with sector partners to learn and share, and to position our charity at the forefront of technology empowerment for people with a sensory impairment. Key Responsibilities Coordinate the delivery of assistive technology support with the Access Technology Trainer and AI Trailblazer and Volunteer Co-ordinator. Liaise with community-based services and identify individual needs for tailored tech support. Support, grow and develop our Tech Buddy volunteers to maximise our impact. Support our Access Technology Trainer and AI Trailblazer with accessible training content to run confidence-building digital learning sessions, in person and online. Support partnership working with local community groups and national sector organisations. Monitor outcomes, gather case studies, and support reporting for internal and external stakeholders. Help embed inclusive tech practices across the organisation, and to develop the technology training capability of our staff team. About You We're looking for someone who is passionate about technology and digital inclusion, with the skills to coordinate and develop a service. You ll need: Experience coordinating or delivering services ideally involving technology and disabled people. Knowledge of assistive technology and AI applications for people who are disabled. Strong organisational skills and the ability to liaise effectively with volunteers, staff and sector partners. Excellent communication skills, with a range of audiences, including through written report writing. Experience and confidence using Microsoft 365, databases ideally including Microsoft Access, and Customer Relationship Management systems. A collaborative, person-centred approach. Ability to travel across Surrey and to work independently when required. It s a bonus if you have: Lived or professional experience of sensory disability. Experience of coordinating a digital inclusion service for people with a sensory impairment. Knowledge and experience of assistive technology and AI for people with a sensory impairment. Knowledge of local referral pathways, NHS, and community services. Experience with impact reporting or data collection tools. What We Offer 28 days holiday + bank holidays (pro rata) Pension contributions matched up to 6% Flexible working Employee Assistance Programme (EAP) Eye care and flu vaccination contributions Ongoing training and development A friendly, supportive, and values-driven team Apply Now If you re ready to help shape the future of accessible technology support, we d love to hear from you.
Big Red Recruitment Midlands Limited
Grantham, Lincolnshire
Are you a mid-level Angular developer looking for a fresh challenge in a SaaS organisation working with the biggest players in the UK market? You'll join an innovative software house that s reshaping how financial services companies manage affordability. With 10 years of industry leadership and a strong culture of experimentation, collaboration, and tech evolution, this is a brilliant opportunity for someone ready to take their next step. The front-end team is responsible for rebuilding and enhancing an advanced web application using latest versions of Angular. You ll work across new feature development, UI enhancements, and collaborative code reviews with a supportive, experienced team that includes junior, mid-level, and senior developers. What you'll be doing: Develop clean, scalable, and maintainable applications using Angular and TypeScript. Build responsive, accessible front-ends using HTML and SCSS. Work with RESTful APIs to integrate with backend services. Contribute to reusable components and improve UI consistency across products. Key experience: 2 4 years of hands-on experience with Angular (v15+) and Typescript. Solid understanding of web fundamentals: HTML, CSS, responsive design. Experience integrating with REST APIs. Knowledge of Bootstrap is a nice-to-have but not essential. 12 month Fixed-Term Contract with scope to go permanent. Salary: up to £45k depending on experience. Location: Remote - travel to an office in Grantham one day per quarter for quarterly team planning. If you feel this role is of interest, please apply as we have interview slots available. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
19/05/2025
Full time
Are you a mid-level Angular developer looking for a fresh challenge in a SaaS organisation working with the biggest players in the UK market? You'll join an innovative software house that s reshaping how financial services companies manage affordability. With 10 years of industry leadership and a strong culture of experimentation, collaboration, and tech evolution, this is a brilliant opportunity for someone ready to take their next step. The front-end team is responsible for rebuilding and enhancing an advanced web application using latest versions of Angular. You ll work across new feature development, UI enhancements, and collaborative code reviews with a supportive, experienced team that includes junior, mid-level, and senior developers. What you'll be doing: Develop clean, scalable, and maintainable applications using Angular and TypeScript. Build responsive, accessible front-ends using HTML and SCSS. Work with RESTful APIs to integrate with backend services. Contribute to reusable components and improve UI consistency across products. Key experience: 2 4 years of hands-on experience with Angular (v15+) and Typescript. Solid understanding of web fundamentals: HTML, CSS, responsive design. Experience integrating with REST APIs. Knowledge of Bootstrap is a nice-to-have but not essential. 12 month Fixed-Term Contract with scope to go permanent. Salary: up to £45k depending on experience. Location: Remote - travel to an office in Grantham one day per quarter for quarterly team planning. If you feel this role is of interest, please apply as we have interview slots available. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
We are proud to be working with a dynamic church and one of the UK's largest charities, dedicated to transforming lives across the UK and Ireland. Having achieved significant digital growth over the past couple of years, the organisation is seeking a visionary digital leader to continue to spearhead its digital evolution and further implement an ambitious digital roadmap during the permanent postholders maternity leave. This is not a caretaker role; the aim over the coming year is to maintain digital momentum and continue to build on excellent progress, and as such, the role will be pivotal in ensuring the organisation remain at the forefront of digital innovation, enhancing mission delivery and generating vital income. The role is one of the most exciting digital opportunities in the sector; as Head of Digital you'll lead a team working across digital marketing and fundraising, communication and content, projects and infrastructure, insight, UX, skills, innovation and AI. A busy role with stakeholder engagement at its core, you'll work with a diverse internal stakeholder group to harness support and energy for the organisation's ongoing digital transformation. Interim Head of Digital Contract: One-year fixed term maternity cover contract Salary: £68,221 London hybrid salary (candidates required to spend a minimum of 40% of each month in London HQ) or £60,912 for home based or less than 40% time in London Location: Ideally hybrid between home and London office with a minimum of two days per week (or 40% of month) in the office, with less time in office also considered Hours: Full-time, 35 hours per week with flexible working options fully supported, including condensed hours and job sharing Closing date for applications: Friday 30th May Interviews: First stage interviews will be held remotely on the 11th and 12th June with second round held in person at London HQ on 19th June Core responsibilities within your role will be to: Lead on the implementation of the new digital strategy, to support the delivery of mission priorities across the organisation Influence senior leaders to both develop in their confidence digital and champion digital transformation across the territory Lead and manage the Digital team ensuring that: objectives are successfully delivered, high performing team culture is embedded, and that employee wellbeing is at the top of your agenda Be responsible for development and oversight of the AI roadmap for the organisation, including an AI policy and implementation of AI in an ethical framework across the territory, in collaboration with IT and other business partners Work within the culture of the organisation as a church and as a charity in both a responsive and opportunistic way, successfully working collaboratively with internal stakeholders, responding to the external environment and offering digital advice and solutions Be the strategic lead on the effective selection and use of digital channels for the organisation, orchestrating execution of campaigns and communications through digital to meet objectives Ensure product ownership and governance of key digital platforms to ensure continuous development, great UX and high availability by overseeing agencies, suppliers, platform providers to ensure objectives are met efficiently Collaborate with fundraising to enable them to meet targets through digital channels to deliver income growth and to meet digital specific income targets Be responsible for managing the Digital budget, allocating cost centres across digital activity including setting, monitoring, forecasting, and providing financial reporting as required Lead a culture of systematic learning and improvement; drive the use of digital analysis tools, data, results and the deployment of this in all aspects of digital development and lead on overarching programme to upskill the organisation on digital and AI, including bringing senior leaders on board Maintain up-to-date knowledge on current digital and charity (digital) trends, technology and best practice through networking, attending conferences and horizon scanning Lead and be accountable for ensuring that all relevant digital regulatory, ethical and compliance requirements are met We would love to hear from you if you have the following skills and experience: Extensive and demonstrable experience of leading and managing digital strategy at a senior level within a complex organisation Experience of developing and leading a digital team and the successful implementation of major digital change, transformation and AI A demonstrable passion for digital, with subject matter expertise and up to date knowledge of the charity digital market, current trends in the digital space and best practice platforms and techniques across digital communications, fundraising, AI, marketing and infrastructure Proven excellent leadership skills with the ability to motivate employees and teams, identify and nurture talent and manage performance effectively to deliver team as well as organisational objectives Proven experience of leading multiple cross functional workstreams with a typical 5-10-year time horizon, with proven project management skills and the ability to maximise the impact of available resources Excellent interpersonal skills, with the ability to influence at senior level and inspire, engage, build relationships and negotiate between internal and external stakeholders with a high level of diplomacy Proven experience of leveraging digital agencies or in house teams for digital channels such as website, email systems, digital advertising A strong understanding and experience of implementing relevant regulatory and compliance requirements related to digital and AI The ability and willingness to work within and be empathic with the Christian ethos and values of the organisation's mission If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached at . Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
19/05/2025
Full time
We are proud to be working with a dynamic church and one of the UK's largest charities, dedicated to transforming lives across the UK and Ireland. Having achieved significant digital growth over the past couple of years, the organisation is seeking a visionary digital leader to continue to spearhead its digital evolution and further implement an ambitious digital roadmap during the permanent postholders maternity leave. This is not a caretaker role; the aim over the coming year is to maintain digital momentum and continue to build on excellent progress, and as such, the role will be pivotal in ensuring the organisation remain at the forefront of digital innovation, enhancing mission delivery and generating vital income. The role is one of the most exciting digital opportunities in the sector; as Head of Digital you'll lead a team working across digital marketing and fundraising, communication and content, projects and infrastructure, insight, UX, skills, innovation and AI. A busy role with stakeholder engagement at its core, you'll work with a diverse internal stakeholder group to harness support and energy for the organisation's ongoing digital transformation. Interim Head of Digital Contract: One-year fixed term maternity cover contract Salary: £68,221 London hybrid salary (candidates required to spend a minimum of 40% of each month in London HQ) or £60,912 for home based or less than 40% time in London Location: Ideally hybrid between home and London office with a minimum of two days per week (or 40% of month) in the office, with less time in office also considered Hours: Full-time, 35 hours per week with flexible working options fully supported, including condensed hours and job sharing Closing date for applications: Friday 30th May Interviews: First stage interviews will be held remotely on the 11th and 12th June with second round held in person at London HQ on 19th June Core responsibilities within your role will be to: Lead on the implementation of the new digital strategy, to support the delivery of mission priorities across the organisation Influence senior leaders to both develop in their confidence digital and champion digital transformation across the territory Lead and manage the Digital team ensuring that: objectives are successfully delivered, high performing team culture is embedded, and that employee wellbeing is at the top of your agenda Be responsible for development and oversight of the AI roadmap for the organisation, including an AI policy and implementation of AI in an ethical framework across the territory, in collaboration with IT and other business partners Work within the culture of the organisation as a church and as a charity in both a responsive and opportunistic way, successfully working collaboratively with internal stakeholders, responding to the external environment and offering digital advice and solutions Be the strategic lead on the effective selection and use of digital channels for the organisation, orchestrating execution of campaigns and communications through digital to meet objectives Ensure product ownership and governance of key digital platforms to ensure continuous development, great UX and high availability by overseeing agencies, suppliers, platform providers to ensure objectives are met efficiently Collaborate with fundraising to enable them to meet targets through digital channels to deliver income growth and to meet digital specific income targets Be responsible for managing the Digital budget, allocating cost centres across digital activity including setting, monitoring, forecasting, and providing financial reporting as required Lead a culture of systematic learning and improvement; drive the use of digital analysis tools, data, results and the deployment of this in all aspects of digital development and lead on overarching programme to upskill the organisation on digital and AI, including bringing senior leaders on board Maintain up-to-date knowledge on current digital and charity (digital) trends, technology and best practice through networking, attending conferences and horizon scanning Lead and be accountable for ensuring that all relevant digital regulatory, ethical and compliance requirements are met We would love to hear from you if you have the following skills and experience: Extensive and demonstrable experience of leading and managing digital strategy at a senior level within a complex organisation Experience of developing and leading a digital team and the successful implementation of major digital change, transformation and AI A demonstrable passion for digital, with subject matter expertise and up to date knowledge of the charity digital market, current trends in the digital space and best practice platforms and techniques across digital communications, fundraising, AI, marketing and infrastructure Proven excellent leadership skills with the ability to motivate employees and teams, identify and nurture talent and manage performance effectively to deliver team as well as organisational objectives Proven experience of leading multiple cross functional workstreams with a typical 5-10-year time horizon, with proven project management skills and the ability to maximise the impact of available resources Excellent interpersonal skills, with the ability to influence at senior level and inspire, engage, build relationships and negotiate between internal and external stakeholders with a high level of diplomacy Proven experience of leveraging digital agencies or in house teams for digital channels such as website, email systems, digital advertising A strong understanding and experience of implementing relevant regulatory and compliance requirements related to digital and AI The ability and willingness to work within and be empathic with the Christian ethos and values of the organisation's mission If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached at . Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Department: Delivery Location: Home based, UK (with occasional travel to our London office) Reports to: Apprenticeships Director Hours: 37.5 per week Contract type: Fixed Term, 12 months Salary: (Depending on experience) Role Overview The Service Delivery Manager is responsible for overseeing the performance and success of a learner occupancy of 500+ learners, ensuring timely completion, retention, and learner satisfaction. This role directly manages a team of Learner Success Coaches and Data Mentors, each responsible for a caseload of learners, providing strategic oversight and driving interventions when learners require additional support. In addition, the Service Delivery Manager plays a crucial role in liaising with employer partners, addressing challenges that may impact learner progression, and working closely with Accounts & Sales teams to support escalations and growth planning. As a key leader within the business, you will be expected to define solutions, champion initiatives, and drive continuous improvement in alignment with Cambridge Spark's strategic objectives. Key responsibilities: Learner Performance & Case Management Lead monthly deep-dive caseload reviews to track learner progress, identifying risks, defining necessary interventions, and engaging directly with learners and employers. Proactively manage and support your team's performance, ensuring alignment with individual KPIs and departmental OKRs. Identify trends across the learner population using caseload reviews and other data insights, implementing strategies to improve overall learner progression. Develop and pilot innovative approaches to enhance learner engagement, retention, and success for a diverse group of learners and employer partners. Team Leadership & Development Hold regular team meetings to communicate key updates, foster team engagement, and drive the adoption of new initiatives. Conduct monthly one-to-ones and quarterly personal development planning (PDPs) to ensure individual career aspirations, motivation, and well-being are supported. Ensure Quality Assurance (QA) and OTLA feedback is actioned effectively, incorporating it into coaching sessions and PDP planning. Support and develop a high-performing team that is agile, responsive, and solutions-focused in addressing learner and employer needs. Employer Engagement & Stakeholder Management Act as a key point of contact for employer partners, providing regular updates on learner performance and collaborating on solutions where challenges arise. Support or lead client interventions, ensuring proactive engagement and timely resolution of issues impacting learner success. Provide rapid response and solutions to internal escalations, working across departments to resolve concerns effectively. Strategic & Operational Leadership Ensure service delivery meets agreed SLAs and proactively contribute to improving processes and outcomes. Champion a culture of continuous improvement, identifying, leading, and guiding internal teams in initiatives that enhance the learner experience. Deputise for the Service Delivery Director (SDD) when required, providing leadership coverage during periods of leave or high demand. Candidate Specification: Experience within apprenticeship sector 3+ years Management of a team (ideally in remote settings) 3+ years Commercial awareness and acumen Project Management (desirable) Exceptional communication Stakeholder management at a senior level Experience of driving performance via effective management towards KPIs Experience of working across multiple systems including LMS platforms Experience of prioritising workload, working to strict deadlines and following governing procedures and controls Company Benefits: Remote first company providing flexibility to work from home Pension with up to 5% matched contributions 25 days holiday + Flexi bank holidays + 1 day off on your birthday A day for volunteering Enhanced Maternity and Paternity Leave Health & Wellbeing allowance of up to £30 per month Annual Summer and Xmas events Company socials including everything from Cambridge College formals, pub nights to team building events CPD Allowance Private medical insurance and cash plan Holiday buy back scheme (up to 10 days p/a) EAP with 24 hour confidential support line Background to our Organisation We are an education technology company that enables corporate and government organisations to achieve their business goals by educating their workforce with critical digital transformation skills to succeed in the AI era. We deliver unique and innovative professional education that is accelerating the digital transformation of our clients, advancing the careers of their employees, helping people get into work and closing the digital skills gap. We are in a sector that is crucial to the economy and workforce, with a lot of opportunity for change and innovation. We are at the cutting edge of teaching applied data and digital skills, with our unique patented learning platform EDUKATE.AI offering our clients and learners a unique learning experience. EDUKATE.AI was developed with support from Innovate UK and provides all of our learners with 24/7 immediate feedback on their work, helping accelerate the learning process and providing a sandbox environment to experiment on real world datasets. Since 2016, we have supported more than 15,000 learners across four continents with nearly 550,000 pieces of code submitted for feedback on EDUKATE.AI. We are trusted by some of the most recognisable brands in the world to educate their workforce, including Microsoft, the NHS, GSK, easyJet, the BBC and John Lewis. Our focus on applied learning to create business impact sets us apart - individual learners have reported applying their skills at work to generate recorded value of up to £40m. Values At the centre of the way we work together and inspire each other to achieve success are these core values: Entrepreneurial We take initiative and show entrepreneurial spirit which fuels innovation at Cambridge Spark. This includes identifying opportunities for improvement, taking ownership for implementing solutions effectively and driving improvement by using proof of concepts to demonstrate the feasibility and value of their work. Team Spirit Everyone is part of building an open and transparent culture, communicating effectively to raise issues, discuss improvements and share the evidence used to make decisions. Customer-focused Our customers are at the centre of everything we do, inspiring us to create great work. We strive to build friendly, professional and lasting relationships with them to better understand and anticipate their needs. Gold Standard We are experts in our field and are constantly developing our technology and offering. We set the benchmark in our industry: both in what we offer customers and in how we deliver it.
17/05/2025
Full time
Department: Delivery Location: Home based, UK (with occasional travel to our London office) Reports to: Apprenticeships Director Hours: 37.5 per week Contract type: Fixed Term, 12 months Salary: (Depending on experience) Role Overview The Service Delivery Manager is responsible for overseeing the performance and success of a learner occupancy of 500+ learners, ensuring timely completion, retention, and learner satisfaction. This role directly manages a team of Learner Success Coaches and Data Mentors, each responsible for a caseload of learners, providing strategic oversight and driving interventions when learners require additional support. In addition, the Service Delivery Manager plays a crucial role in liaising with employer partners, addressing challenges that may impact learner progression, and working closely with Accounts & Sales teams to support escalations and growth planning. As a key leader within the business, you will be expected to define solutions, champion initiatives, and drive continuous improvement in alignment with Cambridge Spark's strategic objectives. Key responsibilities: Learner Performance & Case Management Lead monthly deep-dive caseload reviews to track learner progress, identifying risks, defining necessary interventions, and engaging directly with learners and employers. Proactively manage and support your team's performance, ensuring alignment with individual KPIs and departmental OKRs. Identify trends across the learner population using caseload reviews and other data insights, implementing strategies to improve overall learner progression. Develop and pilot innovative approaches to enhance learner engagement, retention, and success for a diverse group of learners and employer partners. Team Leadership & Development Hold regular team meetings to communicate key updates, foster team engagement, and drive the adoption of new initiatives. Conduct monthly one-to-ones and quarterly personal development planning (PDPs) to ensure individual career aspirations, motivation, and well-being are supported. Ensure Quality Assurance (QA) and OTLA feedback is actioned effectively, incorporating it into coaching sessions and PDP planning. Support and develop a high-performing team that is agile, responsive, and solutions-focused in addressing learner and employer needs. Employer Engagement & Stakeholder Management Act as a key point of contact for employer partners, providing regular updates on learner performance and collaborating on solutions where challenges arise. Support or lead client interventions, ensuring proactive engagement and timely resolution of issues impacting learner success. Provide rapid response and solutions to internal escalations, working across departments to resolve concerns effectively. Strategic & Operational Leadership Ensure service delivery meets agreed SLAs and proactively contribute to improving processes and outcomes. Champion a culture of continuous improvement, identifying, leading, and guiding internal teams in initiatives that enhance the learner experience. Deputise for the Service Delivery Director (SDD) when required, providing leadership coverage during periods of leave or high demand. Candidate Specification: Experience within apprenticeship sector 3+ years Management of a team (ideally in remote settings) 3+ years Commercial awareness and acumen Project Management (desirable) Exceptional communication Stakeholder management at a senior level Experience of driving performance via effective management towards KPIs Experience of working across multiple systems including LMS platforms Experience of prioritising workload, working to strict deadlines and following governing procedures and controls Company Benefits: Remote first company providing flexibility to work from home Pension with up to 5% matched contributions 25 days holiday + Flexi bank holidays + 1 day off on your birthday A day for volunteering Enhanced Maternity and Paternity Leave Health & Wellbeing allowance of up to £30 per month Annual Summer and Xmas events Company socials including everything from Cambridge College formals, pub nights to team building events CPD Allowance Private medical insurance and cash plan Holiday buy back scheme (up to 10 days p/a) EAP with 24 hour confidential support line Background to our Organisation We are an education technology company that enables corporate and government organisations to achieve their business goals by educating their workforce with critical digital transformation skills to succeed in the AI era. We deliver unique and innovative professional education that is accelerating the digital transformation of our clients, advancing the careers of their employees, helping people get into work and closing the digital skills gap. We are in a sector that is crucial to the economy and workforce, with a lot of opportunity for change and innovation. We are at the cutting edge of teaching applied data and digital skills, with our unique patented learning platform EDUKATE.AI offering our clients and learners a unique learning experience. EDUKATE.AI was developed with support from Innovate UK and provides all of our learners with 24/7 immediate feedback on their work, helping accelerate the learning process and providing a sandbox environment to experiment on real world datasets. Since 2016, we have supported more than 15,000 learners across four continents with nearly 550,000 pieces of code submitted for feedback on EDUKATE.AI. We are trusted by some of the most recognisable brands in the world to educate their workforce, including Microsoft, the NHS, GSK, easyJet, the BBC and John Lewis. Our focus on applied learning to create business impact sets us apart - individual learners have reported applying their skills at work to generate recorded value of up to £40m. Values At the centre of the way we work together and inspire each other to achieve success are these core values: Entrepreneurial We take initiative and show entrepreneurial spirit which fuels innovation at Cambridge Spark. This includes identifying opportunities for improvement, taking ownership for implementing solutions effectively and driving improvement by using proof of concepts to demonstrate the feasibility and value of their work. Team Spirit Everyone is part of building an open and transparent culture, communicating effectively to raise issues, discuss improvements and share the evidence used to make decisions. Customer-focused Our customers are at the centre of everything we do, inspiring us to create great work. We strive to build friendly, professional and lasting relationships with them to better understand and anticipate their needs. Gold Standard We are experts in our field and are constantly developing our technology and offering. We set the benchmark in our industry: both in what we offer customers and in how we deliver it.
The post holder will work with the organisation to understand the change needs and assess the impact of those business changes on process, people, data, and systems. Full Time/Fixed Term Contract for 12 months Closing Date: Our offer to you We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work-life balance, and be recognised for the great work you do. You will receive: Competitive salary and pension scheme For full-time employees, the annual leave entitlement is 25 days plus eight bank holidays. After three years' service, it rises to 27 days, and after five years, it rises to 30 days. Cycle to work scheme and Electric Vehicle Scheme Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays, and shopping About Us This is a fantastic opportunity to join a dedicated team of over 1,425 employees and 31,965 volunteers, all working towards a common goal: saving lives through essential first aid services, training, and campaigning to put lifesaving skills at the heart of every community. As a charity with a long and illustrious history, we are proud of our past and excited about creating a healthier, safer, and more resilient future. St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g., Ambulance response, Falls response, Night Time Economy, and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g., our Volunteers and Community Advocates, NHS Cadets, and Young Responders programmes). There is also a buoyant social enterprise network that delivers first aid training and supplies medical consumables to businesses and consumers. This is an exciting time of transformation, with an opportunity to lead and mature the charity's data maturity by leading a new data strategy. Job Summary The post holder will work with the organisation to understand the change needs and assess the impact of those business changes on process, people, data, and systems. In this capacity, the post holder will help to analyse existing documentation and data to help design and document changes to roles, processes, and systems to deliver an improved experience to St John employees, volunteers, supporters, and customers. Where there is a digital component, they will be capable of breaking down changes into functional and non-functional requirements and support these through delivery with development teams. This role is a Fixed Term Contract of a minimum of 12 months to deliver an eCommerce Website Replatform to SaaS solution and associated Universal MyAccount Area, support with mapping end-to-end system integrations including data management and migration, and aligning wider business process change with the adoption of new systems and new ways of working. The applicant must therefore have significant experience in eCommerce projects, complex system integrations, and data architecture, experience of embedding within business teams to identify how, and improving business processes to enable successful adoption of new systems and change management. About You You will be educated to GCSE level or equivalent (Grade C / 4), a minimum of 5, including Maths & English, demonstrable experience of performing successful business analysis across multiple major digital projects, and in setting up and improving reporting dashboards, experience of supporting business units in determining KPIs and metrics for tracking and using Power BI to build dashboards, including mock-up wireframes of dashboards, and experience of working in structured project teams and introducing Agile methodologies. About the Role Champion and exemplify compassionate leadership and St John values Engage, involve, and empower St John People in problem-solving and improving the organisation Actively promote diversity and a variety of perspectives across the organisation Maintain excellent relationships with business sponsors, acting alongside product owners as an initial point of contact for those considering a change of business process or services. Undertake research and analysis to understand how St John or specific networks and areas within them work, considering the people, organisation, processes, information, data, and technology. Please see the job description for more detail (this can be viewed on our website or once you click apply) Find out more about us, including our Ask Me campaign, at If you are a current St John Ambulance employee, please apply here: Click here For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers, and Women's groups. We do not tolerate any form of discrimination and gender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity, and inclusion. 'St John Ambulance is committed to safeguarding, and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role.' Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
17/05/2025
Full time
The post holder will work with the organisation to understand the change needs and assess the impact of those business changes on process, people, data, and systems. Full Time/Fixed Term Contract for 12 months Closing Date: Our offer to you We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work-life balance, and be recognised for the great work you do. You will receive: Competitive salary and pension scheme For full-time employees, the annual leave entitlement is 25 days plus eight bank holidays. After three years' service, it rises to 27 days, and after five years, it rises to 30 days. Cycle to work scheme and Electric Vehicle Scheme Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays, and shopping About Us This is a fantastic opportunity to join a dedicated team of over 1,425 employees and 31,965 volunteers, all working towards a common goal: saving lives through essential first aid services, training, and campaigning to put lifesaving skills at the heart of every community. As a charity with a long and illustrious history, we are proud of our past and excited about creating a healthier, safer, and more resilient future. St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g., Ambulance response, Falls response, Night Time Economy, and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g., our Volunteers and Community Advocates, NHS Cadets, and Young Responders programmes). There is also a buoyant social enterprise network that delivers first aid training and supplies medical consumables to businesses and consumers. This is an exciting time of transformation, with an opportunity to lead and mature the charity's data maturity by leading a new data strategy. Job Summary The post holder will work with the organisation to understand the change needs and assess the impact of those business changes on process, people, data, and systems. In this capacity, the post holder will help to analyse existing documentation and data to help design and document changes to roles, processes, and systems to deliver an improved experience to St John employees, volunteers, supporters, and customers. Where there is a digital component, they will be capable of breaking down changes into functional and non-functional requirements and support these through delivery with development teams. This role is a Fixed Term Contract of a minimum of 12 months to deliver an eCommerce Website Replatform to SaaS solution and associated Universal MyAccount Area, support with mapping end-to-end system integrations including data management and migration, and aligning wider business process change with the adoption of new systems and new ways of working. The applicant must therefore have significant experience in eCommerce projects, complex system integrations, and data architecture, experience of embedding within business teams to identify how, and improving business processes to enable successful adoption of new systems and change management. About You You will be educated to GCSE level or equivalent (Grade C / 4), a minimum of 5, including Maths & English, demonstrable experience of performing successful business analysis across multiple major digital projects, and in setting up and improving reporting dashboards, experience of supporting business units in determining KPIs and metrics for tracking and using Power BI to build dashboards, including mock-up wireframes of dashboards, and experience of working in structured project teams and introducing Agile methodologies. About the Role Champion and exemplify compassionate leadership and St John values Engage, involve, and empower St John People in problem-solving and improving the organisation Actively promote diversity and a variety of perspectives across the organisation Maintain excellent relationships with business sponsors, acting alongside product owners as an initial point of contact for those considering a change of business process or services. Undertake research and analysis to understand how St John or specific networks and areas within them work, considering the people, organisation, processes, information, data, and technology. Please see the job description for more detail (this can be viewed on our website or once you click apply) Find out more about us, including our Ask Me campaign, at If you are a current St John Ambulance employee, please apply here: Click here For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers, and Women's groups. We do not tolerate any form of discrimination and gender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity, and inclusion. 'St John Ambulance is committed to safeguarding, and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role.' Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Business Insights, London, Fixed Term Contract, £70,000 - £80,000 / year Job Description Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in Our Mission: To help achieve our mission we're looking for an ambitious, hands-on Business Analyst (BA) who can take charge of their work items and deliver results that will make valuable contributions to the business. Working within a contemporary product development process, you will work on multiple projects simultaneously, translating business data into digestible information that improves business processes and offerings to our customers. You'll be responsible for assessing the impact of change to various systems, identifying and documenting business requirements, producing functional specifications/user stories/acceptance criteria, executing implementation plans, and supporting the product innovation owners. You'll analyse and model existing and future business processes through understanding and documentation of current business procedures and identifying areas for improvement. As a BA you will work closely with the product innovation owners and business and technical teams. A major contributor to the requirements specification deliverable, which includes writing the business and functional requirements. The BA should perform feasibility analysis and work closely with the product innovation and/or business owner to prioritise deliverables and negotiate product functionalities, ensuring that there is integration between business and technology. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Key Responsibilities Support the product innovation platform lifecycle with: Determining the requirements strategy (both functional and non-functional), including defining the business problem and primary objectives of new solutions Create detailed Business Requirement Documents (BRD) as required and translating them into functional specifications and process models that portray specific business needs Gather, write, split, and update Jira with user stories and use cases Offer on-going support by organising the backlog, determining functionality per release and make sure that each sprint delivers value to the business Analyse and model the business domain to create a complete picture of workflows mapped across all the relevant audiences and scenarios fulfilled by existing and proposed innovation solutions Work with solution architects to ensure new builds meet the business demand. Bridge business to technical communications in analysis and planning stages of software development Provide analytic support by coordinating data extraction from various databases and data interpretation as required Contributing to project / sprint plans, support defining project requirements by identifying project milestones and phases Estimating costs, benefit and time requirements of work items including risks, predicting potential problems and return on investment for shareholders Support the implementation and participate in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing with comprehensive E2E test cases at the application and multi-application levels Understand system capabilities. Create and maintain technical user cards in JIRA to support innovation build as required Skills Demonstrable experience working as a Functional, Data, or Business Analyst with a solid background and experience in business analysis, system design, configuration, and user stories and testing. Ability to produce functional/non-functional designs Advanced experience in Excel, Visio, MS Project, and JIRA Proven customer interfacing and application integration projects experience Previous project management experience including risk management & an understanding of the various project methodologies (AGILE, PMBOK, Prince2) Demonstrated experience in software development methodologies and industry best practice Knowledge of development processes - SDLC, must be very analytical with problem-solving and conflict-resolution skills to help identify, communicate, and resolve issues Previous experience in running workshops, stakeholder meetings, and facilitating agile ceremonies Proven ability to interpret requirements with practice in process modeling techniques underpinned by detailed analytical skills with a view for future change Highly effective written and verbal communication skills with a strong ability to present and convey ideas clearly at all levels The Interview Process Phone interview with a member of the Talent Acquisition Team. Online interview with the Business Analysis & Project Delivery Manager & Senior Team Member At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you'll get in return for joining our Mission at rg.co/lifeatrg.
16/05/2025
Full time
Business Insights, London, Fixed Term Contract, £70,000 - £80,000 / year Job Description Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in Our Mission: To help achieve our mission we're looking for an ambitious, hands-on Business Analyst (BA) who can take charge of their work items and deliver results that will make valuable contributions to the business. Working within a contemporary product development process, you will work on multiple projects simultaneously, translating business data into digestible information that improves business processes and offerings to our customers. You'll be responsible for assessing the impact of change to various systems, identifying and documenting business requirements, producing functional specifications/user stories/acceptance criteria, executing implementation plans, and supporting the product innovation owners. You'll analyse and model existing and future business processes through understanding and documentation of current business procedures and identifying areas for improvement. As a BA you will work closely with the product innovation owners and business and technical teams. A major contributor to the requirements specification deliverable, which includes writing the business and functional requirements. The BA should perform feasibility analysis and work closely with the product innovation and/or business owner to prioritise deliverables and negotiate product functionalities, ensuring that there is integration between business and technology. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Key Responsibilities Support the product innovation platform lifecycle with: Determining the requirements strategy (both functional and non-functional), including defining the business problem and primary objectives of new solutions Create detailed Business Requirement Documents (BRD) as required and translating them into functional specifications and process models that portray specific business needs Gather, write, split, and update Jira with user stories and use cases Offer on-going support by organising the backlog, determining functionality per release and make sure that each sprint delivers value to the business Analyse and model the business domain to create a complete picture of workflows mapped across all the relevant audiences and scenarios fulfilled by existing and proposed innovation solutions Work with solution architects to ensure new builds meet the business demand. Bridge business to technical communications in analysis and planning stages of software development Provide analytic support by coordinating data extraction from various databases and data interpretation as required Contributing to project / sprint plans, support defining project requirements by identifying project milestones and phases Estimating costs, benefit and time requirements of work items including risks, predicting potential problems and return on investment for shareholders Support the implementation and participate in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing with comprehensive E2E test cases at the application and multi-application levels Understand system capabilities. Create and maintain technical user cards in JIRA to support innovation build as required Skills Demonstrable experience working as a Functional, Data, or Business Analyst with a solid background and experience in business analysis, system design, configuration, and user stories and testing. Ability to produce functional/non-functional designs Advanced experience in Excel, Visio, MS Project, and JIRA Proven customer interfacing and application integration projects experience Previous project management experience including risk management & an understanding of the various project methodologies (AGILE, PMBOK, Prince2) Demonstrated experience in software development methodologies and industry best practice Knowledge of development processes - SDLC, must be very analytical with problem-solving and conflict-resolution skills to help identify, communicate, and resolve issues Previous experience in running workshops, stakeholder meetings, and facilitating agile ceremonies Proven ability to interpret requirements with practice in process modeling techniques underpinned by detailed analytical skills with a view for future change Highly effective written and verbal communication skills with a strong ability to present and convey ideas clearly at all levels The Interview Process Phone interview with a member of the Talent Acquisition Team. Online interview with the Business Analysis & Project Delivery Manager & Senior Team Member At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you'll get in return for joining our Mission at rg.co/lifeatrg.
Industrial Placement Software Engineer page is loaded Industrial Placement Software Engineer Apply locations GB - Southampton time type Full time posted on Posted 30+ Days Ago job requisition id R Job Description: At Leonardo we value individuals who continuously demonstrate a dedication to their personal development, and successful completion of an Industrial Placement with Leonardo can lead to an offer on our Graduate Development Programme. We are looking for highly motivated individuals who are willing to take on a challenge to fill our industrial placement roles, and we will demand a high degree of customer focus and work performance from you in order to meet our operational challenges. The Opportunity Leonardo's Industrial Placement programme offers a paid placement (£25,000) to develop your knowledge and skills you require to become an engineering or business professional of the future. On our programme you will engage with challenging and exciting project work, and deliver innovative business or technical solutions as part of a team of subject matter experts. Throughout the programme you will receive coaching and support from your team to achieve your objectives as well as your personal development goals. You will gain a wide array of experience on your placement that you can apply to your academic studies and future career. What you will do as an Industrial Placement Software Engineer: You can look forward to working with highly skilled professionals who are passionate about their work of designing and developing cutting edge technology for a worldwide market. You will report to an experienced Software Engineer who will provide day to day guidance and on-the-job training. You will be introduced to the software development processes and utilise state-of-the-art methods, technology and tools. You will also gain experience on one or more aspects of the software development lifecycle, which could include: applied research, requirements analysis, design, implementation, integration, and test. Particular emphasis will be placed on learning practical skills that may not be easily gained or experienced in the academic environment of a university. What we are looking for This is an exciting and challenging Software Engineering opportunity for students currently studying a science based degree e.g. Software Engineering, Computer Science, Physics, Mathematics or Electronic Engineering (BSc (Hon) / BEng (Hon) / MEng). You are expected to have an appropriate gap in studies. You will have some experience of computer programming and be enthusiastic and passionate about designing software and writing code. Experience of an object-oriented programming language such as C++ and knowledge of UML (Unified Modelling Language) is an advantage but not essential. A full statement of courses and projects studied at university and corresponding grades/marks/percentage should be included in your CV. Applications are also welcomed from candidates who have completed a first degree and are looking to gain industrial experience prior to commencing a relevant higher degree (i.e. PhD, MSc). Skills, Qualifications & Knowledge Required Qualifications All of our Industrial Placement roles require you to be currently studying a relevant degree discipline such as Physics, Mathematics, Engineering, or other STEM subject degrees. We would be interested if you were undertaking Software Engineering, Computer Science, Physics, Mathematics or Electronic Engineering (BSc (Hon) / BEng (Hon) / MEng). You are expected to have an appropriate gap in studies. You will have some experience of computer programming Be enthusiastic and passionate about designing software and writing code Have some experience of an object-oriented programming language such as Java, C++, C# or JavaScript and knowledge of UML (Unified Modelling Language) is an advantage but not essential Please note that in order to apply for this opportunity you must be eligible for UK Security Clearance. Normally this is to the level of Security Check (typically known as "SC") for our business which includes having a minimum of five years permanent residency in the UK. Life at Leonardo With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Flexible Working: Flexible hours with possibility of some hybrid working. Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance). Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year. Pension: Award winning pension scheme (up to 15% employer contribution). Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers). Lifestyle: Discounted Gym membership, Cycle to work scheme. Training: Free access to more than 4000 online courses via Coursera. Referral Incentive: You can earn a reward for successfully referring a friend or family member. To find out about all of our Company benefits please visit: At Leonardo, we are strongly committed to supporting all our people, and, as society and the environment we work in changes, our approach to Inclusion and Diversity continues to evolve and adapt to reflect this. A culture of inclusion goes on to create an environment for greater collaboration, innovation and opportunities to develop as an organisation. If you are willing and able to commit to giving your best performance, you will find Leonardo a very rewarding place to work! What are you waiting for? Leonardo is one of the biggest suppliers of defence equipment to the UK MoD, come and be a part of a community and work with some of the most talented engineers in the UK on some of the most exciting projects around! Don't delay - these roles attract high competition so APPLY NOW to avoid disappointment. Primary Location: GB - Southampton Contract Type: Fixed term Hybrid Working: Hybrid
16/05/2025
Full time
Industrial Placement Software Engineer page is loaded Industrial Placement Software Engineer Apply locations GB - Southampton time type Full time posted on Posted 30+ Days Ago job requisition id R Job Description: At Leonardo we value individuals who continuously demonstrate a dedication to their personal development, and successful completion of an Industrial Placement with Leonardo can lead to an offer on our Graduate Development Programme. We are looking for highly motivated individuals who are willing to take on a challenge to fill our industrial placement roles, and we will demand a high degree of customer focus and work performance from you in order to meet our operational challenges. The Opportunity Leonardo's Industrial Placement programme offers a paid placement (£25,000) to develop your knowledge and skills you require to become an engineering or business professional of the future. On our programme you will engage with challenging and exciting project work, and deliver innovative business or technical solutions as part of a team of subject matter experts. Throughout the programme you will receive coaching and support from your team to achieve your objectives as well as your personal development goals. You will gain a wide array of experience on your placement that you can apply to your academic studies and future career. What you will do as an Industrial Placement Software Engineer: You can look forward to working with highly skilled professionals who are passionate about their work of designing and developing cutting edge technology for a worldwide market. You will report to an experienced Software Engineer who will provide day to day guidance and on-the-job training. You will be introduced to the software development processes and utilise state-of-the-art methods, technology and tools. You will also gain experience on one or more aspects of the software development lifecycle, which could include: applied research, requirements analysis, design, implementation, integration, and test. Particular emphasis will be placed on learning practical skills that may not be easily gained or experienced in the academic environment of a university. What we are looking for This is an exciting and challenging Software Engineering opportunity for students currently studying a science based degree e.g. Software Engineering, Computer Science, Physics, Mathematics or Electronic Engineering (BSc (Hon) / BEng (Hon) / MEng). You are expected to have an appropriate gap in studies. You will have some experience of computer programming and be enthusiastic and passionate about designing software and writing code. Experience of an object-oriented programming language such as C++ and knowledge of UML (Unified Modelling Language) is an advantage but not essential. A full statement of courses and projects studied at university and corresponding grades/marks/percentage should be included in your CV. Applications are also welcomed from candidates who have completed a first degree and are looking to gain industrial experience prior to commencing a relevant higher degree (i.e. PhD, MSc). Skills, Qualifications & Knowledge Required Qualifications All of our Industrial Placement roles require you to be currently studying a relevant degree discipline such as Physics, Mathematics, Engineering, or other STEM subject degrees. We would be interested if you were undertaking Software Engineering, Computer Science, Physics, Mathematics or Electronic Engineering (BSc (Hon) / BEng (Hon) / MEng). You are expected to have an appropriate gap in studies. You will have some experience of computer programming Be enthusiastic and passionate about designing software and writing code Have some experience of an object-oriented programming language such as Java, C++, C# or JavaScript and knowledge of UML (Unified Modelling Language) is an advantage but not essential Please note that in order to apply for this opportunity you must be eligible for UK Security Clearance. Normally this is to the level of Security Check (typically known as "SC") for our business which includes having a minimum of five years permanent residency in the UK. Life at Leonardo With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Flexible Working: Flexible hours with possibility of some hybrid working. Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance). Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year. Pension: Award winning pension scheme (up to 15% employer contribution). Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers). Lifestyle: Discounted Gym membership, Cycle to work scheme. Training: Free access to more than 4000 online courses via Coursera. Referral Incentive: You can earn a reward for successfully referring a friend or family member. To find out about all of our Company benefits please visit: At Leonardo, we are strongly committed to supporting all our people, and, as society and the environment we work in changes, our approach to Inclusion and Diversity continues to evolve and adapt to reflect this. A culture of inclusion goes on to create an environment for greater collaboration, innovation and opportunities to develop as an organisation. If you are willing and able to commit to giving your best performance, you will find Leonardo a very rewarding place to work! What are you waiting for? Leonardo is one of the biggest suppliers of defence equipment to the UK MoD, come and be a part of a community and work with some of the most talented engineers in the UK on some of the most exciting projects around! Don't delay - these roles attract high competition so APPLY NOW to avoid disappointment. Primary Location: GB - Southampton Contract Type: Fixed term Hybrid Working: Hybrid
The following content displays a map of the jobs location - London, Welwyn or Manchester Technical Product Owner - DevSecOps - 12 Month FTC - Tesco Mobile Job Reference: tesco/TP 930364 Number of Positions: 1 Contract Type: Fixed Term Salary: Competitive with Excellent Benefits Package Location: Closing Date: 04/04/2025 Job Category: Technology Business Unit: GB Head Office What's in it for you We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to: Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) Buy holiday salary sacrifice scheme (for salaried roles) Private medical insurance Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution Life Assurance - 5 x contractual pay 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave The right to request flexible working from your first day with us Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want About the role As "the voice of the customer" you are accountable for maximising the value of the Product (platform) the squad is responsible for. You'll work with your Squad members, Tribe lead, Chapter lead and Agile Coach to define and prioritise initiatives aligned to the strategic objectives of the organisation. You should have good inter-personal skills and be confident engaging with stakeholders around the business to understand their priorities and any interdependencies affecting your Product. You should show enthusiasm for speaking with users, customers and consumers to understand what matters to them. You will be expected to set a clear and inspiring vision for your product, and make decisions and priority calls to shape your Product backlog and guide the other squad members. You will bring a good understanding of the retail and/or telecoms industries and the role your platform plays in delivering customer value. Your squad members' subject matter expertise will give you everything you need to deliver high quality work as an autonomous team. You won't be afraid of making mistakes and should have a desire to learn fast and test as you go to validate your assumptions. You will ensure the squad is working on the right priorities to provide the business with a well-maintained, secure platform, while also driving innovation that allows the business to deliver customer value. Sitting in the Product Chapter, you'll work with the Chapter lead to develop your own mastery as a Product Owner and support your peers across the chapter in driving the overall chapter capability. You will be a self-led learner, doing your own research to further your knowledge and bringing best practice back into the Chapter. You will be responsible for I understand my Product and make decisions about its development to ensure we meet Product and Tribe OKRs. I understand our industry and keep abreast of key developments. I understand our critical systems and platforms. I understand the impact my platform has on our customers' experience; their needs and problems influence my Product roadmap. I facilitate workshops with technical and business stakeholders to gain a shared understanding of needs and goals. I consider dependencies, risks and value at stake in my prioritisation decisions. I set and track KPIs for my Product and I have a continuous improvement plan to drive better value for money, scalability, robustness and alignment to product KPIs. I understand the Scrum methodology and am comfortable embedding this within my squad, including the core ceremonies, clear roles and responsibilities, a shared purpose, product vision and well-defined product backlog. I set and iterate our Product vision in collaboration with others in my squad and tribe. I create and maintain a clear roadmap for my product that is aligned to user and customer outcomes. I work on this in collaboration with my squad and other SMEs as needed. I am skilled at writing user stories and follow the INVEST principle. I am familiar with story mapping techniques to create cohesive product features. I actively engage with stakeholders early for feedback. I understand Tesco Mobile's architecture including how my platform fits into wider Tesco Mobile systems and processes. I actively prioritise squad time to move us towards our target architecture and use data and insight to balance this with ongoing platform maintenance. I ensure core platforms meet our cyber security standards, working closely with the Cyber Security team to prioritise and address vulnerabilities/threats. You will need Curiosity, desire to understand users and customers, and a capacity to learn fast. Experience working in an agile organisation, with a working knowledge of Scrum methodologies, tools and practices. Previous Technical Product Management or Technical Product Ownership experience, or experience working in an adjacent technical role. Experience with architecture patterns such as Microservices architecture, Serverless and Cloud computing, RESTful APIs etc. Strategic thinking; ability to set a clear vision, prioritise and plot a roadmap to get there. Analytical and problem-solving skills using data and insight. Ability to communicate confidently with a wide range of stakeholders, including both technical and non-technical. Proficiency in cloud computing services like AWS and Azure. Hands-on experience with containerization technologies, particularly Kubernetes. Advanced skills in utilizing log analysis tools such as Splunk. Leadership in architecture and design. Experience in implementing and managing cybersecurity measures to protect product integrity. About us A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we've launched into new services and markets. With more than 5 million customers, we're the largest mobile virtual network operator in the UK. We're proud to have an inclusive culture that's uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders. We care for human connection and we keep our customers at the heart of everything we do, which is why we've embraced the Agile way of working. Agile is more than just a methodology - it's a liberating journey that puts customers and purpose first. It empowers us to self-organise, collaborate, co-create and rapidly inspect and adapt everything we do - allowing us to respond at pace to our customers' needs. It encourages variety of thought and enables us to thrive, both individually and collectively. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
16/05/2025
Full time
The following content displays a map of the jobs location - London, Welwyn or Manchester Technical Product Owner - DevSecOps - 12 Month FTC - Tesco Mobile Job Reference: tesco/TP 930364 Number of Positions: 1 Contract Type: Fixed Term Salary: Competitive with Excellent Benefits Package Location: Closing Date: 04/04/2025 Job Category: Technology Business Unit: GB Head Office What's in it for you We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to: Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) Buy holiday salary sacrifice scheme (for salaried roles) Private medical insurance Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution Life Assurance - 5 x contractual pay 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave The right to request flexible working from your first day with us Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want About the role As "the voice of the customer" you are accountable for maximising the value of the Product (platform) the squad is responsible for. You'll work with your Squad members, Tribe lead, Chapter lead and Agile Coach to define and prioritise initiatives aligned to the strategic objectives of the organisation. You should have good inter-personal skills and be confident engaging with stakeholders around the business to understand their priorities and any interdependencies affecting your Product. You should show enthusiasm for speaking with users, customers and consumers to understand what matters to them. You will be expected to set a clear and inspiring vision for your product, and make decisions and priority calls to shape your Product backlog and guide the other squad members. You will bring a good understanding of the retail and/or telecoms industries and the role your platform plays in delivering customer value. Your squad members' subject matter expertise will give you everything you need to deliver high quality work as an autonomous team. You won't be afraid of making mistakes and should have a desire to learn fast and test as you go to validate your assumptions. You will ensure the squad is working on the right priorities to provide the business with a well-maintained, secure platform, while also driving innovation that allows the business to deliver customer value. Sitting in the Product Chapter, you'll work with the Chapter lead to develop your own mastery as a Product Owner and support your peers across the chapter in driving the overall chapter capability. You will be a self-led learner, doing your own research to further your knowledge and bringing best practice back into the Chapter. You will be responsible for I understand my Product and make decisions about its development to ensure we meet Product and Tribe OKRs. I understand our industry and keep abreast of key developments. I understand our critical systems and platforms. I understand the impact my platform has on our customers' experience; their needs and problems influence my Product roadmap. I facilitate workshops with technical and business stakeholders to gain a shared understanding of needs and goals. I consider dependencies, risks and value at stake in my prioritisation decisions. I set and track KPIs for my Product and I have a continuous improvement plan to drive better value for money, scalability, robustness and alignment to product KPIs. I understand the Scrum methodology and am comfortable embedding this within my squad, including the core ceremonies, clear roles and responsibilities, a shared purpose, product vision and well-defined product backlog. I set and iterate our Product vision in collaboration with others in my squad and tribe. I create and maintain a clear roadmap for my product that is aligned to user and customer outcomes. I work on this in collaboration with my squad and other SMEs as needed. I am skilled at writing user stories and follow the INVEST principle. I am familiar with story mapping techniques to create cohesive product features. I actively engage with stakeholders early for feedback. I understand Tesco Mobile's architecture including how my platform fits into wider Tesco Mobile systems and processes. I actively prioritise squad time to move us towards our target architecture and use data and insight to balance this with ongoing platform maintenance. I ensure core platforms meet our cyber security standards, working closely with the Cyber Security team to prioritise and address vulnerabilities/threats. You will need Curiosity, desire to understand users and customers, and a capacity to learn fast. Experience working in an agile organisation, with a working knowledge of Scrum methodologies, tools and practices. Previous Technical Product Management or Technical Product Ownership experience, or experience working in an adjacent technical role. Experience with architecture patterns such as Microservices architecture, Serverless and Cloud computing, RESTful APIs etc. Strategic thinking; ability to set a clear vision, prioritise and plot a roadmap to get there. Analytical and problem-solving skills using data and insight. Ability to communicate confidently with a wide range of stakeholders, including both technical and non-technical. Proficiency in cloud computing services like AWS and Azure. Hands-on experience with containerization technologies, particularly Kubernetes. Advanced skills in utilizing log analysis tools such as Splunk. Leadership in architecture and design. Experience in implementing and managing cybersecurity measures to protect product integrity. About us A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we've launched into new services and markets. With more than 5 million customers, we're the largest mobile virtual network operator in the UK. We're proud to have an inclusive culture that's uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders. We care for human connection and we keep our customers at the heart of everything we do, which is why we've embraced the Agile way of working. Agile is more than just a methodology - it's a liberating journey that puts customers and purpose first. It empowers us to self-organise, collaborate, co-create and rapidly inspect and adapt everything we do - allowing us to respond at pace to our customers' needs. It encourages variety of thought and enables us to thrive, both individually and collectively. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
With over 60 years of history, Pizza Hut has become the world's largest pizza company, with 18,000+ stores across 100 countries. We're proud to be an International Operating Market of nearly 1,300 Pizza Huts across the UK, Ireland, France, and Canada. At Pizza Hut, our North Star is to be the top pizza choice, bringing people together through the joy of pizza. We're passionate about delivering extraordinary experiences to our beloved customers, keeping our team members happy, and collaborating with our franchisees who operate across 500 Delivery and Restaurant Huts in the UK and Ireland. As part of the YUM! Brands family, which includes KFC, Taco Bell, and The Habit Burger Grill, Pizza Hut proudly stands alongside the largest restaurant group worldwide. Together, we strive for culinary excellence and unmatched dining experiences, whether in our restaurants or at home. The Head of Restaurant Technology is responsible for leading a team in managing and enhancing Pizza Hut core technology systems, including POS, data, and help desk solutions in the United Kingdom, Ireland, and France. This role is key to driving innovation across both physical and digital platforms (phygital), ensuring seamless integration to improve customer experience and operational efficiency. The position will lead major national initiatives such as back of house technology review and the 2026 pan-UK technology rollouts, working closely with third-party suppliers to minimize downtime and optimize system performance. In addition to overseeing day-to-day restaurant tech operations, the role includes facilitating franchisee communications through the Digitech Committee, ensuring alignment across stakeholders. The successful candidate will also be responsible for data management practices and their integration into broader business strategies. This role requires strong leadership, proactive problem-solving, and the ability to manage both in-house teams and external partners effectively. This role requires excellent leadership and team management skills. The successful candidate will be able to lead, mentor, and develop a small team of direct reports, fostering a culture of high performance, continuous improvement, and supporting professional growth within the team. Key Responsibilities Technology Infrastructure Development & Evolution Lead the development and optimization of the Maverick suite , enhancing phygital features that integrate physical and digital customer interactions. Lead the digi-tech transformation in France, bringing franchises and cross-functional partners on the journey to implement the new digi-tech stack. Spearhead POS initiatives and the development roadmap, including Zonal Connect rollouts. Oversee the scoping and implementation of Windows OS upgrades and other audit-initiated programmes. Partner with Global/Yum! DigiTech team to develop and introduce best practice technology to the market. Supplier & 3rd Party Management Accountability over 3rd-party strategic supplier relationships and technologies such as Dragontail , Fourth , and Zonal , ensuring they meet business requirements. Lead team to ensure proactive and reactive responses to restaurant technology issues, minimizing downtime across all locations. Assume accountability to ensure all systems are scalable, cost-effective, and meet both operational needs and innovation goals. Franchisee Communication & Leadership Act as the primary liaison for franchisee technology communications, leading technology-related forums (i.e., Zero Incidents Committee 'ZINC') and franchisee councils. Chair the Digitech Committee , ensuring alignment between corporate and franchise technology goals and best practices. Data Management & Integration Lead team to ensure restaurant-level data operations, ensuring efficient data capture and reporting unless escalated to global/IOM data systems. Collaborate with the analytics and IT teams to ensure that data management supports broader business strategies. Requirements Strong understanding of software architecture principles/patterns and/or strong strategic skills. Experience with POS systems and back of house system integrations. Excellent communication and interpersonal skills; experience of working with franchisees is a big advantage. Strong problem-solving skills with a focus on attention to detail, yet also leading with ambiguity. Desire to achieve breakthrough results through continuous drive for improvement. Excellent leadership and communication skills, particularly in leading franchisee forums and cross-functional teams. Strong problem-solving skills with a proactive approach to incident and risk management, including an eye toward continuous process improvement, and the ability to innovate and simplify both technology and project management processes. Preferred Qualifications Ideally 8+ years of experience in backend systems and software engineering, within the food and beverage or retail sectors. Proven franchise experience either in a technology function or another relevant role is preferred. 3+ years of experience in leading teams to ABR and strong commercial acumen. Ideally a level of higher education or diploma in a Digital and/or technology-related field. Working Relationships Line manager: Chief Digital & Technology Officer Digital & Technology Teams across Pizza Hut IOM, Global and Yum! including PHD&T Pizza Hut IOM Senior Leadership and Leadership Teams Pizza Hut Franchise Partners and Above Restaurant Leaders This role is based out of our Restaurant Support Centre in Central London, with a minimum of 1 day per week in the RSC required. As Pizza Hut is a franchise business, you may be required to attend franchisee offices and other locations from time to time. There will be events throughout the year that will take place in London including (but not limited to) RSC days, Functional team meetings / 121s and supporting with market visits.
16/05/2025
Full time
With over 60 years of history, Pizza Hut has become the world's largest pizza company, with 18,000+ stores across 100 countries. We're proud to be an International Operating Market of nearly 1,300 Pizza Huts across the UK, Ireland, France, and Canada. At Pizza Hut, our North Star is to be the top pizza choice, bringing people together through the joy of pizza. We're passionate about delivering extraordinary experiences to our beloved customers, keeping our team members happy, and collaborating with our franchisees who operate across 500 Delivery and Restaurant Huts in the UK and Ireland. As part of the YUM! Brands family, which includes KFC, Taco Bell, and The Habit Burger Grill, Pizza Hut proudly stands alongside the largest restaurant group worldwide. Together, we strive for culinary excellence and unmatched dining experiences, whether in our restaurants or at home. The Head of Restaurant Technology is responsible for leading a team in managing and enhancing Pizza Hut core technology systems, including POS, data, and help desk solutions in the United Kingdom, Ireland, and France. This role is key to driving innovation across both physical and digital platforms (phygital), ensuring seamless integration to improve customer experience and operational efficiency. The position will lead major national initiatives such as back of house technology review and the 2026 pan-UK technology rollouts, working closely with third-party suppliers to minimize downtime and optimize system performance. In addition to overseeing day-to-day restaurant tech operations, the role includes facilitating franchisee communications through the Digitech Committee, ensuring alignment across stakeholders. The successful candidate will also be responsible for data management practices and their integration into broader business strategies. This role requires strong leadership, proactive problem-solving, and the ability to manage both in-house teams and external partners effectively. This role requires excellent leadership and team management skills. The successful candidate will be able to lead, mentor, and develop a small team of direct reports, fostering a culture of high performance, continuous improvement, and supporting professional growth within the team. Key Responsibilities Technology Infrastructure Development & Evolution Lead the development and optimization of the Maverick suite , enhancing phygital features that integrate physical and digital customer interactions. Lead the digi-tech transformation in France, bringing franchises and cross-functional partners on the journey to implement the new digi-tech stack. Spearhead POS initiatives and the development roadmap, including Zonal Connect rollouts. Oversee the scoping and implementation of Windows OS upgrades and other audit-initiated programmes. Partner with Global/Yum! DigiTech team to develop and introduce best practice technology to the market. Supplier & 3rd Party Management Accountability over 3rd-party strategic supplier relationships and technologies such as Dragontail , Fourth , and Zonal , ensuring they meet business requirements. Lead team to ensure proactive and reactive responses to restaurant technology issues, minimizing downtime across all locations. Assume accountability to ensure all systems are scalable, cost-effective, and meet both operational needs and innovation goals. Franchisee Communication & Leadership Act as the primary liaison for franchisee technology communications, leading technology-related forums (i.e., Zero Incidents Committee 'ZINC') and franchisee councils. Chair the Digitech Committee , ensuring alignment between corporate and franchise technology goals and best practices. Data Management & Integration Lead team to ensure restaurant-level data operations, ensuring efficient data capture and reporting unless escalated to global/IOM data systems. Collaborate with the analytics and IT teams to ensure that data management supports broader business strategies. Requirements Strong understanding of software architecture principles/patterns and/or strong strategic skills. Experience with POS systems and back of house system integrations. Excellent communication and interpersonal skills; experience of working with franchisees is a big advantage. Strong problem-solving skills with a focus on attention to detail, yet also leading with ambiguity. Desire to achieve breakthrough results through continuous drive for improvement. Excellent leadership and communication skills, particularly in leading franchisee forums and cross-functional teams. Strong problem-solving skills with a proactive approach to incident and risk management, including an eye toward continuous process improvement, and the ability to innovate and simplify both technology and project management processes. Preferred Qualifications Ideally 8+ years of experience in backend systems and software engineering, within the food and beverage or retail sectors. Proven franchise experience either in a technology function or another relevant role is preferred. 3+ years of experience in leading teams to ABR and strong commercial acumen. Ideally a level of higher education or diploma in a Digital and/or technology-related field. Working Relationships Line manager: Chief Digital & Technology Officer Digital & Technology Teams across Pizza Hut IOM, Global and Yum! including PHD&T Pizza Hut IOM Senior Leadership and Leadership Teams Pizza Hut Franchise Partners and Above Restaurant Leaders This role is based out of our Restaurant Support Centre in Central London, with a minimum of 1 day per week in the RSC required. As Pizza Hut is a franchise business, you may be required to attend franchisee offices and other locations from time to time. There will be events throughout the year that will take place in London including (but not limited to) RSC days, Functional team meetings / 121s and supporting with market visits.
Full-stack Web Applications Developer (Technology), Digital Project, AHEL Full-stack Web Applications Developer (Technology), Digital Project, AHEL Hours: Full-time Contract: Fixed-term, 1 year Location: London The International Institute for Strategic Studies (IISS) is the world's leading think tank examining geopolitical and geo-economic risk from an international perspective, with a specialist expertise in risks with a national security dimension. The IISS has offices in London, Berlin, Singapore, Manama, and Washington DC. Arundel House Enterprises Ltd. (AHEL) is the commercial subsidiary of the IISS, which this role will be contracted under. The IISS is seeking a Full-stack Web Application Developer to support its new strategic Digital Project, based in London and reporting to the Applications Manager as part of the global Technology team, delivering cloud-based solutions for research, public analysis, and commercial clients. Responsibilities In conjunction with key representatives from our Research teams, responsible for defining and obtaining agreement on our future state business data model across all research domains, for use across all platforms. Collaborate with Technology leads & key Researchers to define core business requirements to help define our future state architecture and delivery roadmap for the IISS Dataverse platform Delivery of core services & web interfaces for data acquisition & management, process automation, and analysis & visualisation of diverse research and reference datasets. LeveragingJS and Azure based services, these will provide both internal users & external clients the tools they need to locate, interrogate, analyse & visualise data across multiple sources from a single platform Delivery of external client facing APIs to provide both query & streaming based access to our data, supporting multiple authentication methods and flexible per-subscription permission models Providing Level 3 support, user training and key client onboarding technical support for our applications under our management Providing mentoring and guidance to junior developers & key business SMEs on best practice & technology skills and helping identify opportunities to leverage modern technologies & AI systems across the organisation Requirements Completion of a degree in computer science or related technical field, or relevant professional experience. Proficiency with Node.js, SQL server, OAuth2 or similar authentication, web services in cloud hosted environments (preferably Azure) and at least 1 core JS front-end framework. Experience in data modelling, technical requirements analysis and documentation. Good working knowledge of appropriate design patterns, DevOps processes & test frameworks. Excellent command of spoken and written English. Able to adapt communications for both highly technical peers, non-technical business users and external clients at all levels. Up-to-date knowledge of security best practices, with recent experience of delivering externally facing secure cloud-based web applications & services in a corporate environment. Practical experience with data analysis and visualisation libraries. Remuneration We provide a full employment package plus a performance related bonus, and a comprehensive range of benefits. Application Candidates should submit their applications by clicking the "Apply Now" blue button and following the instructions to submit their full Curriculum Vitae and cover letter. Candidates must be eligible to work in the UK. Unfortunately, we will be unable to provide visa sponsorship for this position. The deadline for receipt of applications is 6 September 2024 . The IISS is an equal opportunities employer.
16/05/2025
Full time
Full-stack Web Applications Developer (Technology), Digital Project, AHEL Full-stack Web Applications Developer (Technology), Digital Project, AHEL Hours: Full-time Contract: Fixed-term, 1 year Location: London The International Institute for Strategic Studies (IISS) is the world's leading think tank examining geopolitical and geo-economic risk from an international perspective, with a specialist expertise in risks with a national security dimension. The IISS has offices in London, Berlin, Singapore, Manama, and Washington DC. Arundel House Enterprises Ltd. (AHEL) is the commercial subsidiary of the IISS, which this role will be contracted under. The IISS is seeking a Full-stack Web Application Developer to support its new strategic Digital Project, based in London and reporting to the Applications Manager as part of the global Technology team, delivering cloud-based solutions for research, public analysis, and commercial clients. Responsibilities In conjunction with key representatives from our Research teams, responsible for defining and obtaining agreement on our future state business data model across all research domains, for use across all platforms. Collaborate with Technology leads & key Researchers to define core business requirements to help define our future state architecture and delivery roadmap for the IISS Dataverse platform Delivery of core services & web interfaces for data acquisition & management, process automation, and analysis & visualisation of diverse research and reference datasets. LeveragingJS and Azure based services, these will provide both internal users & external clients the tools they need to locate, interrogate, analyse & visualise data across multiple sources from a single platform Delivery of external client facing APIs to provide both query & streaming based access to our data, supporting multiple authentication methods and flexible per-subscription permission models Providing Level 3 support, user training and key client onboarding technical support for our applications under our management Providing mentoring and guidance to junior developers & key business SMEs on best practice & technology skills and helping identify opportunities to leverage modern technologies & AI systems across the organisation Requirements Completion of a degree in computer science or related technical field, or relevant professional experience. Proficiency with Node.js, SQL server, OAuth2 or similar authentication, web services in cloud hosted environments (preferably Azure) and at least 1 core JS front-end framework. Experience in data modelling, technical requirements analysis and documentation. Good working knowledge of appropriate design patterns, DevOps processes & test frameworks. Excellent command of spoken and written English. Able to adapt communications for both highly technical peers, non-technical business users and external clients at all levels. Up-to-date knowledge of security best practices, with recent experience of delivering externally facing secure cloud-based web applications & services in a corporate environment. Practical experience with data analysis and visualisation libraries. Remuneration We provide a full employment package plus a performance related bonus, and a comprehensive range of benefits. Application Candidates should submit their applications by clicking the "Apply Now" blue button and following the instructions to submit their full Curriculum Vitae and cover letter. Candidates must be eligible to work in the UK. Unfortunately, we will be unable to provide visa sponsorship for this position. The deadline for receipt of applications is 6 September 2024 . The IISS is an equal opportunities employer.
A fantastic opportunity has arisen for a Head of Cyber Security to join the Pavers & Jones Bootmaker Head Office Team at Northminster Business Park, York on a 12-month Fixed Term Contract. As Head of Cyber Security, you will lead the Pavers cybersecurity strategy, ensuring robust protection against cyber threats, compliance with regulations, and the continuous enhancement of security posture. This role is pivotal in overseeing risk management, incident response, security governance, and technology implementation to safeguard the business. You will lead and create Cyber strategy, collaborating with key partners across the IT and Data teams, and all stakeholders from all other business functions to achieve this. You will challenge the current ways of working, championing the required culture changes that are needed within the business and look for ways to improve on Pavers' goals and objectives. Steering and leading the team towards Cyber Essential Plus /ISO 27001, you will drive results by providing the business with a road map to operational resilience. Key Responsibilities Lead, mentor, and develop the cybersecurity team, ensuring that each member has the necessary skills, resources, and support to effectively protect the business from evolving threats, while also fostering a collaborative and proactive security culture across all departments. Develop and execute the organisation's cybersecurity strategy, ensuring that policies, procedures, and frameworks are aligned with the company's overarching business objectives and adhere to industry best practices and regulatory requirements, such as GDPR, ISO 27001, and Cyber Essentials standards. Evaluate, implement, and manage cybersecurity technologies that enhance our overall security position by strengthening protection mechanisms, improving real-time monitoring capabilities, and leveraging threat intelligence to proactively identify and mitigate potential security risks. Develop and maintain an effective incident response plan, ensuring that the business is well-prepared to detect, respond to, and recover from cyber threats in a timely and efficient manner, while also conducting regular testing and refining processes to enhance resilience. Conduct a comprehensive IT infrastructure review and capability analysis, identifying potential vulnerabilities, gaps, and areas for improvement to ensure that security measures remain robust and aligned with modern technological advancements. Secure and implement cloud-based security measures with a primary focus on Azure, ensuring that all configurations follow best practices for access control, encryption, and threat detection, while also leveraging experience in multi-cloud environments to support a flexible and resilient security architecture. Document and embed data classification, retention, and lifecycle management policies, ensuring that sensitive data is appropriately categorised, securely stored, and retained in accordance with compliance requirements, while also implementing strategies to manage data throughout its entire lifecycle securely. Manage relationships with third-party security vendors, ensuring that all external security solutions align with our security objectives, while also evaluating new security products to assess their effectiveness, scalability, and ability to integrate seamlessly into existing security frameworks. Define, communicate, and train employees on their responsibilities and ownership for information security, ensuring that security awareness is embedded at all levels of the business, and providing targeted training programmes that empower staff to recognise and respond appropriately to security risks. Implement secure system configurations across the organisation, including the deployment of Single Sign-On (SSO) for streamlined authentication, Multi-Factor Authentication (MFA) to enhance access control, and endpoint protection measures to safeguard devices against malware, phishing, and other cyber threats. Establish and maintain a centralised risk register, tracking security risks across the organisation and developing structured risk treatment and mitigation plans that prioritise critical threats while ensuring ongoing risk assessments and continuous improvement of security controls. Embed a security response plan within the organisation, ensuring that all key stakeholders are trained and engaged in regular security incident drills, penetration testing exercises, and tabletop simulations to enhance preparedness and response effectiveness in the event of a cyberattack. Advise senior leadership and key stakeholders on cybersecurity risks, trends, and best practices, providing clear and actionable insights that enable informed decision-making, while also ensuring that cybersecurity considerations are integrated into broader business strategies to enhance overall resilience. About You Great people leader - exemplary people leadership, skilled at building and guiding high-performing teams of experts, fostering an inclusive culture through personal example. Proven ability to build, grow and inspire diverse cross-functional teams. Extensive experience in a senior cybersecurity leadership role, demonstrating the ability to develop, implement, and oversee security strategies that align with business objectives. This includes leading teams, managing budgets, and driving security initiatives across a complex organisational structure. Strong understanding of industry-recognised cybersecurity frameworks, standards, and regulations, such as NIST, ISO 27001, CIS, and GDPR. Experience ensuring compliance, managing risk assessments, and embedding security best practices across an organisation. Hands-on experience in identifying, mitigating, and responding to cybersecurity incidents, including threat detection, vulnerability management, and forensic investigations. A strong background in implementing and managing security technologies to safeguard retail environments, including POS security, supply chain protection, and fraud prevention. Skilled in ethical hacking techniques and penetration testing to proactively assess and strengthen security postures. Experience conducting security assessments, identifying vulnerabilities, and implementing remediation strategies to prevent cyber threats. Ability to engage, influence, and communicate complex security issues effectively to both technical and non-technical stakeholders, including senior leadership. Capable of fostering a security-conscious culture across the organisation through training, awareness, and policy development. A strategic thinker with excellent analytical skills and a proactive approach to cybersecurity challenges. Adept at identifying risks, assessing their potential impact, and implementing robust solutions that enhance security while supporting business continuity and growth. Benefits/Package for our Head of Cyber Security Salary: Competitive, depending on experience Death in Service Free on-site parking Holiday Entitlement (Increases with service) Company Contribution Pension Access to RetailTRUST (Wellbeing Support) Discretionary Bonus About Us At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers. Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,900 people across our estate of circa 200 Stores, Head Office & Distribution Centre, and we remain acquisitive. We were recognised as the Second-Best Retailer to work for, and a 3 Employer with 'World Class' levels of workplace engagement by Best Companies in November 2024. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we're committed to changing the future of retail for the better acting in an environmentally and socially responsible manner. Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues' hearts for; community, education, and areas of health, totalling more than £2m, growing year on year. If this sounds like the kind of business you'd like to know more about, we'd love to hear from you - please apply today for the role of Head of Cyber Security.
16/05/2025
Full time
A fantastic opportunity has arisen for a Head of Cyber Security to join the Pavers & Jones Bootmaker Head Office Team at Northminster Business Park, York on a 12-month Fixed Term Contract. As Head of Cyber Security, you will lead the Pavers cybersecurity strategy, ensuring robust protection against cyber threats, compliance with regulations, and the continuous enhancement of security posture. This role is pivotal in overseeing risk management, incident response, security governance, and technology implementation to safeguard the business. You will lead and create Cyber strategy, collaborating with key partners across the IT and Data teams, and all stakeholders from all other business functions to achieve this. You will challenge the current ways of working, championing the required culture changes that are needed within the business and look for ways to improve on Pavers' goals and objectives. Steering and leading the team towards Cyber Essential Plus /ISO 27001, you will drive results by providing the business with a road map to operational resilience. Key Responsibilities Lead, mentor, and develop the cybersecurity team, ensuring that each member has the necessary skills, resources, and support to effectively protect the business from evolving threats, while also fostering a collaborative and proactive security culture across all departments. Develop and execute the organisation's cybersecurity strategy, ensuring that policies, procedures, and frameworks are aligned with the company's overarching business objectives and adhere to industry best practices and regulatory requirements, such as GDPR, ISO 27001, and Cyber Essentials standards. Evaluate, implement, and manage cybersecurity technologies that enhance our overall security position by strengthening protection mechanisms, improving real-time monitoring capabilities, and leveraging threat intelligence to proactively identify and mitigate potential security risks. Develop and maintain an effective incident response plan, ensuring that the business is well-prepared to detect, respond to, and recover from cyber threats in a timely and efficient manner, while also conducting regular testing and refining processes to enhance resilience. Conduct a comprehensive IT infrastructure review and capability analysis, identifying potential vulnerabilities, gaps, and areas for improvement to ensure that security measures remain robust and aligned with modern technological advancements. Secure and implement cloud-based security measures with a primary focus on Azure, ensuring that all configurations follow best practices for access control, encryption, and threat detection, while also leveraging experience in multi-cloud environments to support a flexible and resilient security architecture. Document and embed data classification, retention, and lifecycle management policies, ensuring that sensitive data is appropriately categorised, securely stored, and retained in accordance with compliance requirements, while also implementing strategies to manage data throughout its entire lifecycle securely. Manage relationships with third-party security vendors, ensuring that all external security solutions align with our security objectives, while also evaluating new security products to assess their effectiveness, scalability, and ability to integrate seamlessly into existing security frameworks. Define, communicate, and train employees on their responsibilities and ownership for information security, ensuring that security awareness is embedded at all levels of the business, and providing targeted training programmes that empower staff to recognise and respond appropriately to security risks. Implement secure system configurations across the organisation, including the deployment of Single Sign-On (SSO) for streamlined authentication, Multi-Factor Authentication (MFA) to enhance access control, and endpoint protection measures to safeguard devices against malware, phishing, and other cyber threats. Establish and maintain a centralised risk register, tracking security risks across the organisation and developing structured risk treatment and mitigation plans that prioritise critical threats while ensuring ongoing risk assessments and continuous improvement of security controls. Embed a security response plan within the organisation, ensuring that all key stakeholders are trained and engaged in regular security incident drills, penetration testing exercises, and tabletop simulations to enhance preparedness and response effectiveness in the event of a cyberattack. Advise senior leadership and key stakeholders on cybersecurity risks, trends, and best practices, providing clear and actionable insights that enable informed decision-making, while also ensuring that cybersecurity considerations are integrated into broader business strategies to enhance overall resilience. About You Great people leader - exemplary people leadership, skilled at building and guiding high-performing teams of experts, fostering an inclusive culture through personal example. Proven ability to build, grow and inspire diverse cross-functional teams. Extensive experience in a senior cybersecurity leadership role, demonstrating the ability to develop, implement, and oversee security strategies that align with business objectives. This includes leading teams, managing budgets, and driving security initiatives across a complex organisational structure. Strong understanding of industry-recognised cybersecurity frameworks, standards, and regulations, such as NIST, ISO 27001, CIS, and GDPR. Experience ensuring compliance, managing risk assessments, and embedding security best practices across an organisation. Hands-on experience in identifying, mitigating, and responding to cybersecurity incidents, including threat detection, vulnerability management, and forensic investigations. A strong background in implementing and managing security technologies to safeguard retail environments, including POS security, supply chain protection, and fraud prevention. Skilled in ethical hacking techniques and penetration testing to proactively assess and strengthen security postures. Experience conducting security assessments, identifying vulnerabilities, and implementing remediation strategies to prevent cyber threats. Ability to engage, influence, and communicate complex security issues effectively to both technical and non-technical stakeholders, including senior leadership. Capable of fostering a security-conscious culture across the organisation through training, awareness, and policy development. A strategic thinker with excellent analytical skills and a proactive approach to cybersecurity challenges. Adept at identifying risks, assessing their potential impact, and implementing robust solutions that enhance security while supporting business continuity and growth. Benefits/Package for our Head of Cyber Security Salary: Competitive, depending on experience Death in Service Free on-site parking Holiday Entitlement (Increases with service) Company Contribution Pension Access to RetailTRUST (Wellbeing Support) Discretionary Bonus About Us At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers. Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,900 people across our estate of circa 200 Stores, Head Office & Distribution Centre, and we remain acquisitive. We were recognised as the Second-Best Retailer to work for, and a 3 Employer with 'World Class' levels of workplace engagement by Best Companies in November 2024. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we're committed to changing the future of retail for the better acting in an environmentally and socially responsible manner. Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues' hearts for; community, education, and areas of health, totalling more than £2m, growing year on year. If this sounds like the kind of business you'd like to know more about, we'd love to hear from you - please apply today for the role of Head of Cyber Security.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
Anna Freud is in an exciting stage of delivery of its 5-year strategy, this includes bringing together different parts of the organisation in a collaborative effort to create and implement a Digital Academy. The Head of Digital Learning (internally known as EdTech Lead) will be a new and pivotal role that will support with the successful implementation of the Digital Academy. This role will sit within the Education and Training Division of Anna Freud but they will entail working closely with senior colleagues from across Anna Freud including the Education and Training Division Leadership team, Closing the Gap Acceleration (CtGA) team and the different Heads of departments. Externally they will liaise with external tech organisations to support procurement of new platforms and they will conduct market research to assess the market, target audience and consumer demand for the various services that might be offered through the Digital Academy.
The successful candidate will join a fast-paced, growing and successful team. They will need to be an experienced professional within the field of educational technology, with a good grasp of learning design and virtual learning platforms, as well as experience of commissioning/procuring digital platforms and a demonstrable ability to undertake market research within both home and international markets. An understanding of working in the charity sector and/or within an education and training environment would be helpful. Experience of undertaking projects centered around children, young people and families, mental health or other health-related/science subjects would be welcomed.
if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract duration Fixed-term (two years in the first instance but with scope to extend)
Closing date for applications Midday (12pm), Friday 20 September 2024 Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview Shortlisted applicants will be notified no later than Thursday 26 September 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews Interviews will be held on Thursday 3 October 2024.
How to apply Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
23/08/2024
Full time
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
Anna Freud is in an exciting stage of delivery of its 5-year strategy, this includes bringing together different parts of the organisation in a collaborative effort to create and implement a Digital Academy. The Head of Digital Learning (internally known as EdTech Lead) will be a new and pivotal role that will support with the successful implementation of the Digital Academy. This role will sit within the Education and Training Division of Anna Freud but they will entail working closely with senior colleagues from across Anna Freud including the Education and Training Division Leadership team, Closing the Gap Acceleration (CtGA) team and the different Heads of departments. Externally they will liaise with external tech organisations to support procurement of new platforms and they will conduct market research to assess the market, target audience and consumer demand for the various services that might be offered through the Digital Academy.
The successful candidate will join a fast-paced, growing and successful team. They will need to be an experienced professional within the field of educational technology, with a good grasp of learning design and virtual learning platforms, as well as experience of commissioning/procuring digital platforms and a demonstrable ability to undertake market research within both home and international markets. An understanding of working in the charity sector and/or within an education and training environment would be helpful. Experience of undertaking projects centered around children, young people and families, mental health or other health-related/science subjects would be welcomed.
if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract duration Fixed-term (two years in the first instance but with scope to extend)
Closing date for applications Midday (12pm), Friday 20 September 2024 Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview Shortlisted applicants will be notified no later than Thursday 26 September 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews Interviews will be held on Thursday 3 October 2024.
How to apply Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
05/07/2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Postdoctoral Fellow: Genomic Data Science Cambridge, UK Competitive Salary, Bonus & Benefits Do you have expertise in large-scale data analysis and a passion for research on improving healthcare? AstraZeneca's Centre for Genomics Research has an exciting opportunity for a Postdoctoral Researcher to contribute to its Genomic Initiative! About AstraZeneca: AstraZeneca is a global, science-led, patient-centred biopharmaceutical company focusing on discovering, developing, and commercialising prescription medicines for some of the world's most serious diseases. But we're more than a global leading pharmaceutical company. At AstraZeneca, we're dedicated to being a Great Place to Work and empowering employees to push the boundaries of science and fuel their entrepreneurial spirit. There's no better place to make a difference in medicine, patients, and society. About the Postdoc Programme: Bring your expertise, apply your knowledge, follow the science, and make a difference. Bring your expertise, apply your knowledge, follow the science, and make a difference. AstraZeneca's Postdoc Programme is for self-motivated individuals looking to deliver exciting, high-impact projects in a collaborative, engaging and innovative environment. You'll work with multidisciplinary scientific teams from a diverse set of backgrounds and a world-class academic mentor specifically aligned to your project. Our postdocs are respected as specialists, encouraged to speak up, and supported to share their research at conferences, publish papers, achieve their goals, and make a difference to our patients. This is a 3-year programme. 2-years will be a Fixed Term Contract, with a 1-year extension which will be merit-based. About the Opportunity: Fuelled by next-generation sequencing, human genetics research has provided unprecedented insights into revealing mechanisms of many diseases and brought great value to drug development. The Centre for Genomics Research (CGR) is an AstraZeneca initiative involving the generation and analysis of genetic data in participants from AstraZeneca clinical studies and large population cohorts, including the 500,000-participant UK Biobank study. These enable AstraZeneca to identify genetic determinants of disease risk, validate new targets for medicines, and improve patient stratification opportunities among the core areas of oncology, respiratory, immunology, cardiovascular, renal, and metabolic disease. Clonal haematopoiesis (CH), defined by the presence of clonal somatic variants in the blood of individuals without a haematological malignancy, is increasingly recognised as a major driver of both oncological and non-oncological diseases. However, the underlying mechanisms, downstream sequelae and opportunities for therapeutic intervention remain poorly understood. As a Postdoctoral Fellow, you will lead and perform computational genomic analyses on large-scale cohort studies to identify CH. Combining classical and Machine Learning (ML) statistical models, you will incorporate additional multi-omic data (e.g., phenomics, proteomics and metabolomics) to understand the role of CH in disease development. You will work closely with other members of the Centre for Genomics Research and collaborators, regularly present your research results internally and externally at conferences, and also drive the writing of manuscripts for publication. This is a unique opportunity to use innovative data science and machine learning methods. You'll benefit from AstraZeneca's privileged access to the dense phenotypic and linked multi-omic datasets in the UK Biobank and other large-scale genomic biobanks to characterise the role of CH in the aetiologies and trajectories of diverse diseases. You will be supervised by Dr Jonathan Mitchell, Senior Data Scientist and Dr Andrew Harper, Director Physician from AstraZeneca. You will also receive external academic guidance and mentorship from George Vassiliou, Professor of Haematological Medicine at the University of Cambridge. Qualification, Skills & Experience: Essential Requirements PhD in Statistical Genetics / Computational Biology / Bioinformatics / Biostatistics / Mathematics / Physics / Computer Science or a related field Expertise in programming appropriate to large-scale genomics analysis (e.g., Python, R, BASH) Proven experience in large-scale data analysis and applied statistics Track record of first-authored work published in peer-reviewed scientific journals Strong communication and team-working skills Desirable Requirements Expertise analysing human whole exome or genome sequencing data Understanding of advanced analytics, including machine learning Experience in high-performance and cloud computing Understanding of the potential application of genomics to drug discovery and precision medicine approaches Why Should You Apply? Lead a project working with world-leading experts in large-scale human genomics, both within AstraZeneca and at the University of Cambridge Enjoy privileged access to the clinical genomics database at AstraZeneca's Centre for Genomics Research, one of the largest globally, and multi-omics data for a subset of these individuals Conduct research with the potential to improve our clinical understanding of CH Publish findings in high-impact, peer-reviewed journals Ready for an exciting, rewarding challenge? Apply today! Advert Opens: Wednesday 7th September 2022 Advert Closes: Sunday 9th October 2022
24/09/2022
Full time
Postdoctoral Fellow: Genomic Data Science Cambridge, UK Competitive Salary, Bonus & Benefits Do you have expertise in large-scale data analysis and a passion for research on improving healthcare? AstraZeneca's Centre for Genomics Research has an exciting opportunity for a Postdoctoral Researcher to contribute to its Genomic Initiative! About AstraZeneca: AstraZeneca is a global, science-led, patient-centred biopharmaceutical company focusing on discovering, developing, and commercialising prescription medicines for some of the world's most serious diseases. But we're more than a global leading pharmaceutical company. At AstraZeneca, we're dedicated to being a Great Place to Work and empowering employees to push the boundaries of science and fuel their entrepreneurial spirit. There's no better place to make a difference in medicine, patients, and society. About the Postdoc Programme: Bring your expertise, apply your knowledge, follow the science, and make a difference. Bring your expertise, apply your knowledge, follow the science, and make a difference. AstraZeneca's Postdoc Programme is for self-motivated individuals looking to deliver exciting, high-impact projects in a collaborative, engaging and innovative environment. You'll work with multidisciplinary scientific teams from a diverse set of backgrounds and a world-class academic mentor specifically aligned to your project. Our postdocs are respected as specialists, encouraged to speak up, and supported to share their research at conferences, publish papers, achieve their goals, and make a difference to our patients. This is a 3-year programme. 2-years will be a Fixed Term Contract, with a 1-year extension which will be merit-based. About the Opportunity: Fuelled by next-generation sequencing, human genetics research has provided unprecedented insights into revealing mechanisms of many diseases and brought great value to drug development. The Centre for Genomics Research (CGR) is an AstraZeneca initiative involving the generation and analysis of genetic data in participants from AstraZeneca clinical studies and large population cohorts, including the 500,000-participant UK Biobank study. These enable AstraZeneca to identify genetic determinants of disease risk, validate new targets for medicines, and improve patient stratification opportunities among the core areas of oncology, respiratory, immunology, cardiovascular, renal, and metabolic disease. Clonal haematopoiesis (CH), defined by the presence of clonal somatic variants in the blood of individuals without a haematological malignancy, is increasingly recognised as a major driver of both oncological and non-oncological diseases. However, the underlying mechanisms, downstream sequelae and opportunities for therapeutic intervention remain poorly understood. As a Postdoctoral Fellow, you will lead and perform computational genomic analyses on large-scale cohort studies to identify CH. Combining classical and Machine Learning (ML) statistical models, you will incorporate additional multi-omic data (e.g., phenomics, proteomics and metabolomics) to understand the role of CH in disease development. You will work closely with other members of the Centre for Genomics Research and collaborators, regularly present your research results internally and externally at conferences, and also drive the writing of manuscripts for publication. This is a unique opportunity to use innovative data science and machine learning methods. You'll benefit from AstraZeneca's privileged access to the dense phenotypic and linked multi-omic datasets in the UK Biobank and other large-scale genomic biobanks to characterise the role of CH in the aetiologies and trajectories of diverse diseases. You will be supervised by Dr Jonathan Mitchell, Senior Data Scientist and Dr Andrew Harper, Director Physician from AstraZeneca. You will also receive external academic guidance and mentorship from George Vassiliou, Professor of Haematological Medicine at the University of Cambridge. Qualification, Skills & Experience: Essential Requirements PhD in Statistical Genetics / Computational Biology / Bioinformatics / Biostatistics / Mathematics / Physics / Computer Science or a related field Expertise in programming appropriate to large-scale genomics analysis (e.g., Python, R, BASH) Proven experience in large-scale data analysis and applied statistics Track record of first-authored work published in peer-reviewed scientific journals Strong communication and team-working skills Desirable Requirements Expertise analysing human whole exome or genome sequencing data Understanding of advanced analytics, including machine learning Experience in high-performance and cloud computing Understanding of the potential application of genomics to drug discovery and precision medicine approaches Why Should You Apply? Lead a project working with world-leading experts in large-scale human genomics, both within AstraZeneca and at the University of Cambridge Enjoy privileged access to the clinical genomics database at AstraZeneca's Centre for Genomics Research, one of the largest globally, and multi-omics data for a subset of these individuals Conduct research with the potential to improve our clinical understanding of CH Publish findings in high-impact, peer-reviewed journals Ready for an exciting, rewarding challenge? Apply today! Advert Opens: Wednesday 7th September 2022 Advert Closes: Sunday 9th October 2022
Client Service Delivery Specialist - Global Broking Centre 12 Month Fixed Term Contract Do you want to be part of a new and exciting team? Are you someone who wants to make a difference in your role and help us deliver outstanding service to our clients? Then this is the role for you! We have a range of roles across our Client Service Delivery team working in different product lines across Aon. This is a hybrid role with the flexibility to work both virtually and from our London and Chelmsford offices. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will be responsible for managing key technical activities across the broking / placement process. A usual day as a Client Service Delivery Specialist will involve: Engagement with the broking teams - large, complex, global insurance contracts, involving multiple insurers and high value insurance placements. Using technical system and engaging with Offshore Partners to produce policy documents / invoice requests Provide SME technical placement advice to the Brokers as required. Liaising with underwriters Sharing best practice Presenting ideas on process improvements. Monitoring the risk life cycle / your workflow to ensure your policies are on track with performance targets. Collaborating with Client Service Delivery colleagues to meet divisional targets. How this opportunity is different The Client Service Delivery team has created value by sharing best practice, removing duplication, and standardising ways of working - we ensure activities are allocated appropriately. Right people, right skills, right activities . This role provides you with the opportunity to collaborate with various teams (internally and externally) including, broking teams, underwriters, offshore providers, operations, and fiduciary. You will be supported in your role, not only with day-to-day management but also career development opportunities to ensure you have skills and ability to progress your career at Aon. Skills and experience that will lead to success High attention to detail. Ability to work individually and in a team. Relevance experience within the insurance industry preferred. Understanding of insurance risk and actuarial principle preferred. Excellent listening, organisation, and presentation abilities. An organised, highly personable, and approachable individual, who is a skilled communicator. Willingness to learn and share knowledge. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
24/09/2022
Full time
Client Service Delivery Specialist - Global Broking Centre 12 Month Fixed Term Contract Do you want to be part of a new and exciting team? Are you someone who wants to make a difference in your role and help us deliver outstanding service to our clients? Then this is the role for you! We have a range of roles across our Client Service Delivery team working in different product lines across Aon. This is a hybrid role with the flexibility to work both virtually and from our London and Chelmsford offices. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will be responsible for managing key technical activities across the broking / placement process. A usual day as a Client Service Delivery Specialist will involve: Engagement with the broking teams - large, complex, global insurance contracts, involving multiple insurers and high value insurance placements. Using technical system and engaging with Offshore Partners to produce policy documents / invoice requests Provide SME technical placement advice to the Brokers as required. Liaising with underwriters Sharing best practice Presenting ideas on process improvements. Monitoring the risk life cycle / your workflow to ensure your policies are on track with performance targets. Collaborating with Client Service Delivery colleagues to meet divisional targets. How this opportunity is different The Client Service Delivery team has created value by sharing best practice, removing duplication, and standardising ways of working - we ensure activities are allocated appropriately. Right people, right skills, right activities . This role provides you with the opportunity to collaborate with various teams (internally and externally) including, broking teams, underwriters, offshore providers, operations, and fiduciary. You will be supported in your role, not only with day-to-day management but also career development opportunities to ensure you have skills and ability to progress your career at Aon. Skills and experience that will lead to success High attention to detail. Ability to work individually and in a team. Relevance experience within the insurance industry preferred. Understanding of insurance risk and actuarial principle preferred. Excellent listening, organisation, and presentation abilities. An organised, highly personable, and approachable individual, who is a skilled communicator. Willingness to learn and share knowledge. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
We a great opportunity to join our People's team as a People Technology Specialist The focus of this role is on triaging queries into the People Technology team; providing incident and query support on Tier 2 queries relating to Electrocomponents' global People systems; carry out system administration activities to ensure the smooth running of our systems; and own and deliver small to medium scale changes to system features and functionality. In addition, they will provide support on other technology projects as needed. This position is available on a 6-month Fixed Term contract, and offers Hybrid working where you can work from home. About the role Service Delivery Assess and then resolve or allocate/escalate queries, issues or requests coming into the People Technology team. Complete regular system administration and maintenance activities required for the smooth running of systems (e.g., monitoring integrations and failures, running system sync activities). Maintain accurate documentation of technical and procedural aspects of managing our systems. Provide guidance and support to People team colleagues on how to use our systems. Escalate major issues or incidents promptly and participate in incident management. Identify areas for continuous improvement, and implement improvements as directed. Carry out regular configuration activities (master data, system access, notification text). Develop a broad understanding of all modules/systems across the People technology landscape. Build deeper and specialist knowledge in one or more areas of functionality. Maintain strict adherence to data security and data protection requirements in all activities. Change Delivery Provide project coordination support for technology projects, participating in one or more phases of larger projects. Implement small to medium system changes as directed by People Technology Manager or System Consultants. Conduct system testing (unit, SIT, regression) and support end users during user acceptance testing activities. Evaluate system releases for beneficial features and impact to existing processes and system configuration and provide recommendations. Other Use external resources to build and maintain systems knowledge. Work collaboratively as part of a Global People team to support and maintain the People systems. Share knowledge through clear and comprehensive documentation and knowledge transfer. Build constructive relationships with stakeholders and work closely with functional owners of processes to maintain and improve the way People systems support business processes. What we're looking for A few years of experience as COMP/EC SME for SuccessFactors Expert user of HRIS systems, ideally in a systems administrator role. Strong problem-solving ability and able to deliver simple solutions to complex problems. Evidence of a customer-focused approach. Ability to work collaboratively with peers and across teams, demonstrating effective influencing skills. Well-organised and efficient - able to manage own workload effectively under own initiative. Desirable: Higher education qualification in maths or computer science. Comfortable with data, analysis, and the ability to interrogate data to drive insight. Strong working knowledge of SuccessFactors or similar systems. Sound working knowledge of good practice HR or payroll operations. What we offer: You can take control of your future here at RS Group . We offer all the good stuff you'd expect like: Competitive salary On top of your holiday allowance, you can buy up to 5 extra days to enjoy how you wish Annual bonus to pay for those extra holidays! Generous, market-leading pension; it's never too early to start planning for your future Training and development opportunities Grow in our high-performance culture and be rewarded for your success. Whoever you are, whatever you do and wherever you are; it all starts here. We are RS Group RS Group plc (formerly known as Electrocomponents plc) is a leading global omni-channel industrial product and service solutions provider to customers who are involved in designing, building, and maintaining industrial equipment and operations, safely and sustainably. We stock more than 700,000 industrial and electronic products, sourced from over 2,500 leading suppliers, and provide a wide range of product and service solutions to over 1.2million customers. With operations in 32 countries, we trade through multiple channels and ship over60,000 parcels a day. Our vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. Are you ready to explore the possibilities?
24/09/2022
Full time
We a great opportunity to join our People's team as a People Technology Specialist The focus of this role is on triaging queries into the People Technology team; providing incident and query support on Tier 2 queries relating to Electrocomponents' global People systems; carry out system administration activities to ensure the smooth running of our systems; and own and deliver small to medium scale changes to system features and functionality. In addition, they will provide support on other technology projects as needed. This position is available on a 6-month Fixed Term contract, and offers Hybrid working where you can work from home. About the role Service Delivery Assess and then resolve or allocate/escalate queries, issues or requests coming into the People Technology team. Complete regular system administration and maintenance activities required for the smooth running of systems (e.g., monitoring integrations and failures, running system sync activities). Maintain accurate documentation of technical and procedural aspects of managing our systems. Provide guidance and support to People team colleagues on how to use our systems. Escalate major issues or incidents promptly and participate in incident management. Identify areas for continuous improvement, and implement improvements as directed. Carry out regular configuration activities (master data, system access, notification text). Develop a broad understanding of all modules/systems across the People technology landscape. Build deeper and specialist knowledge in one or more areas of functionality. Maintain strict adherence to data security and data protection requirements in all activities. Change Delivery Provide project coordination support for technology projects, participating in one or more phases of larger projects. Implement small to medium system changes as directed by People Technology Manager or System Consultants. Conduct system testing (unit, SIT, regression) and support end users during user acceptance testing activities. Evaluate system releases for beneficial features and impact to existing processes and system configuration and provide recommendations. Other Use external resources to build and maintain systems knowledge. Work collaboratively as part of a Global People team to support and maintain the People systems. Share knowledge through clear and comprehensive documentation and knowledge transfer. Build constructive relationships with stakeholders and work closely with functional owners of processes to maintain and improve the way People systems support business processes. What we're looking for A few years of experience as COMP/EC SME for SuccessFactors Expert user of HRIS systems, ideally in a systems administrator role. Strong problem-solving ability and able to deliver simple solutions to complex problems. Evidence of a customer-focused approach. Ability to work collaboratively with peers and across teams, demonstrating effective influencing skills. Well-organised and efficient - able to manage own workload effectively under own initiative. Desirable: Higher education qualification in maths or computer science. Comfortable with data, analysis, and the ability to interrogate data to drive insight. Strong working knowledge of SuccessFactors or similar systems. Sound working knowledge of good practice HR or payroll operations. What we offer: You can take control of your future here at RS Group . We offer all the good stuff you'd expect like: Competitive salary On top of your holiday allowance, you can buy up to 5 extra days to enjoy how you wish Annual bonus to pay for those extra holidays! Generous, market-leading pension; it's never too early to start planning for your future Training and development opportunities Grow in our high-performance culture and be rewarded for your success. Whoever you are, whatever you do and wherever you are; it all starts here. We are RS Group RS Group plc (formerly known as Electrocomponents plc) is a leading global omni-channel industrial product and service solutions provider to customers who are involved in designing, building, and maintaining industrial equipment and operations, safely and sustainably. We stock more than 700,000 industrial and electronic products, sourced from over 2,500 leading suppliers, and provide a wide range of product and service solutions to over 1.2million customers. With operations in 32 countries, we trade through multiple channels and ship over60,000 parcels a day. Our vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. Are you ready to explore the possibilities?
Jobs - Frequently Asked Questions
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