IT Business Analyst - FX TechnologyApplyremote type: Hybridlocations: Belfast United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 28, 2026 (12 days left to apply)job requisition id: IT Business Analyst - FX Technology Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. About The Department Citi FX has a physical presence in 83 countries with 1,400 dedicated staff, giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200-year existence.Citi has the largest FX presence of any bank globally, driven by its commitment to delivering unrivalled service and market insight. Continued investment in technology has enabled the rollout of award-winning platforms, making technology a central pillar for sustaining and growing the FX business.We seek individuals with exceptional attitude, strong aptitude, and a passion for delivering innovative FX technology solutions supporting our FX business. Job Background / Context The FX Technology group builds and supports platforms powering Citi's global Foreign Exchange business, one of the most complex, high-volume, and latency-sensitive trading environments in the industry.These platforms support pricing, execution, trade processing, risk management, post-trade workflows, and client connectivity.The Business Analyst will work within an Agile feature team to enable rapid, high-quality delivery aligning business needs with technology solutions. The role This senior role provides the opportunity to lead mission-critical FX trading platform development, gain extensive exposure to global trading systems, collaborate with executive stakeholders, and build expertise in strategic AI driven Agile delivery, digital transformation, and team leadership. Key Responsibilities: Driving and coordinating overall technology delivery for one or multiple projects or programs Project management drawing on multiple methodologies as appropriate- including scoping initiatives, creating plans in Excel or Jira, managing progress of delivery Create and maintain a RAID log, raising risks, assumptions, issues and dependencies, and then driving them to resolution or escalating where support is needed Input into the central Program team governance processes and best practices ensuring high standard Project and Program management Ability to lead and inspire delivery teams, often through matrix management of individuals from multiple different teams and functions Chair meetings with application developers and with stakeholders, ranging from daily scrums to weekly updates to ad-hoc technical workshops Take and circulate meeting minutes - including tracking attendees, key discussion points and action logs Stakeholder management of both technology and business stakeholders up to executive level, including hosting and preparing Steering Committees, managing escalations, and managing multi-year delivery roadmaps Work with business teams to maintain the backlog and assess priorities on a frequent basis Create presentations, including for Operating Committees and Steering Committees Hosting of Steering and Operating Committees if / where applicable and presenting in other forums Input into the central Program Delivery team governance processes and best practices; ensuring high standard Project and Program delivery and enabling central standardisation across the department Knowledge / Experience Deep and comprehensive expertise in FX or Capital Markets domain, including regulatory aspects, market structures, and evolving industry trends. Expert-level understanding of end-to-end trade lifecycle, market conventions, and its interdependencies across various systems. Extensive experience in leading Agile/Scrum teams or initiatives, demonstrating strong leadership and facilitation skills Demonstrated experience in leading feature teams and driving significant product enhancements and strategic transformations. Experience: Keen interest and curiosity in Artificial Intelligence, Machine Learning, and Generative AI technologies, with an eagerness to explore their application in financial services. Proactive in identifying and learning about emerging AI trends and their potential to drive innovation and efficiency within the FX business. A strong desire to contribute to the development and integration of intelligent agent-based solutions for optimizing trading and risk management workflows. Exceptional analytical, strategic thinking, and complex problem-solving abilities, capable of tackling multi-faceted business challenges. Superior communication, negotiation, and presentation skills, with a proven ability to influence and engage senior stakeholders across diverse functions and geographies. Advanced understanding of data architecture, sophisticated data analysis techniques, and complex troubleshooting methodologies. Expertise in managing multiple concurrent strategic priorities and complex programs/projects, demonstrating strong organizational and prioritization skills. Strategic stakeholder management and advanced conflict resolution capabilities. Demonstrated leadership, innovation, and proactive drive for results, with a strong commitment to excellence.This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesVisit our Global Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
18/07/2026
Full time
IT Business Analyst - FX TechnologyApplyremote type: Hybridlocations: Belfast United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 28, 2026 (12 days left to apply)job requisition id: IT Business Analyst - FX Technology Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. About The Department Citi FX has a physical presence in 83 countries with 1,400 dedicated staff, giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200-year existence.Citi has the largest FX presence of any bank globally, driven by its commitment to delivering unrivalled service and market insight. Continued investment in technology has enabled the rollout of award-winning platforms, making technology a central pillar for sustaining and growing the FX business.We seek individuals with exceptional attitude, strong aptitude, and a passion for delivering innovative FX technology solutions supporting our FX business. Job Background / Context The FX Technology group builds and supports platforms powering Citi's global Foreign Exchange business, one of the most complex, high-volume, and latency-sensitive trading environments in the industry.These platforms support pricing, execution, trade processing, risk management, post-trade workflows, and client connectivity.The Business Analyst will work within an Agile feature team to enable rapid, high-quality delivery aligning business needs with technology solutions. The role This senior role provides the opportunity to lead mission-critical FX trading platform development, gain extensive exposure to global trading systems, collaborate with executive stakeholders, and build expertise in strategic AI driven Agile delivery, digital transformation, and team leadership. Key Responsibilities: Driving and coordinating overall technology delivery for one or multiple projects or programs Project management drawing on multiple methodologies as appropriate- including scoping initiatives, creating plans in Excel or Jira, managing progress of delivery Create and maintain a RAID log, raising risks, assumptions, issues and dependencies, and then driving them to resolution or escalating where support is needed Input into the central Program team governance processes and best practices ensuring high standard Project and Program management Ability to lead and inspire delivery teams, often through matrix management of individuals from multiple different teams and functions Chair meetings with application developers and with stakeholders, ranging from daily scrums to weekly updates to ad-hoc technical workshops Take and circulate meeting minutes - including tracking attendees, key discussion points and action logs Stakeholder management of both technology and business stakeholders up to executive level, including hosting and preparing Steering Committees, managing escalations, and managing multi-year delivery roadmaps Work with business teams to maintain the backlog and assess priorities on a frequent basis Create presentations, including for Operating Committees and Steering Committees Hosting of Steering and Operating Committees if / where applicable and presenting in other forums Input into the central Program Delivery team governance processes and best practices; ensuring high standard Project and Program delivery and enabling central standardisation across the department Knowledge / Experience Deep and comprehensive expertise in FX or Capital Markets domain, including regulatory aspects, market structures, and evolving industry trends. Expert-level understanding of end-to-end trade lifecycle, market conventions, and its interdependencies across various systems. Extensive experience in leading Agile/Scrum teams or initiatives, demonstrating strong leadership and facilitation skills Demonstrated experience in leading feature teams and driving significant product enhancements and strategic transformations. Experience: Keen interest and curiosity in Artificial Intelligence, Machine Learning, and Generative AI technologies, with an eagerness to explore their application in financial services. Proactive in identifying and learning about emerging AI trends and their potential to drive innovation and efficiency within the FX business. A strong desire to contribute to the development and integration of intelligent agent-based solutions for optimizing trading and risk management workflows. Exceptional analytical, strategic thinking, and complex problem-solving abilities, capable of tackling multi-faceted business challenges. Superior communication, negotiation, and presentation skills, with a proven ability to influence and engage senior stakeholders across diverse functions and geographies. Advanced understanding of data architecture, sophisticated data analysis techniques, and complex troubleshooting methodologies. Expertise in managing multiple concurrent strategic priorities and complex programs/projects, demonstrating strong organizational and prioritization skills. Strategic stakeholder management and advanced conflict resolution capabilities. Demonstrated leadership, innovation, and proactive drive for results, with a strong commitment to excellence.This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesVisit our Global Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
IT Applications LeadApplylocations: GB - Basildon: GB - Edinburgh: GB - Yeovil - Lysander Rd: GB - Bristol - Coldharbour Lane: GB - Luton - Cap. Green 300time type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Salary Range: £50,000 - £70,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact The Value Chain Management (VCM) Programme is a major digital transformation initiative within Leonardo UK's Electronics Division and a key component of the Future Factory strategy. Its objective is to strengthen our digital capabilities and improve effectiveness and efficiency across the entire product lifecycle-enhancing supplier engagement, optimising procurement and commercial processes, and integrating external supply chains into operational delivery.We are seeking an IT Applications Lead with hands on experience deploying and configuring Procurement and Commercial toolsets-particularly SAP Ariba, Contract Lifecycle Management (CLM) solutions, and supplier collaboration platforms.The successful candidate will support the technical implementation, integration, and lifecycle management of both established and emerging toolsets, working closely with internal stakeholders and external suppliers through remote and on site collaboration. Key Responsibilities Support configuration, upgrade and integration development across SAP Ariba, Azure environments and associated platforms. Validate technical components and configuration including APIs, interfaces, data flows and middleware integrations. Provide technical input into test planning and environment readiness. Identify, manage, and resolve technical risks, dependencies, defects, and issues. Work with suppliers and internal technical experts to confirm technical feasibility and solution integrity. Support the Programme Manager with technical planning, estimation, and continuous improvement initiatives. Produce and maintain high-quality technical specifications, integration documentation, and build guides. Assess technical impacts of change and ensure safe, controlled implementation across environments. Build strong relationships with programme stakeholders to support successful outcomes. What you'll bring Proven hands-on experience in Supplier collaboration and management toolsets such as Agiloft Contract Lifecycle Management, SAP Ariba and Supplyon. Experience in implementing end-to-end integration architectures. Strong understanding of data migration principles, and data quality controls. Strong understanding of software deployment lifecycle and configuration management. Knowledge of secure information classification (e.g., Official and Official Sensitive ) and its impact on technical design, configuration, and data flows. Experience supporting solutions across on-premise, cloud, and hybrid environments, including SAP ERP, middleware, and APIs. Ability to operate effectively in a fast-paced, multivendor, multistakeholder environment. Strong communication, documentation, and stakeholder engagement skills.This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude, insights to other Procurement Platforms and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.For a full list of our company benefits please visit our website.Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety.At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.Be part of something bigger - apply now! Primary Location: GB - Basildon Additional Locations: GB - Bristol - Coldharbour Lane, GB - Edinburgh, GB - Luton - Cap. Green 300, GB - Yeovil - Lysander Rd Contract Type: Employee-Permanent Hybrid Working: Hybrid
18/07/2026
Full time
IT Applications LeadApplylocations: GB - Basildon: GB - Edinburgh: GB - Yeovil - Lysander Rd: GB - Bristol - Coldharbour Lane: GB - Luton - Cap. Green 300time type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Salary Range: £50,000 - £70,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact The Value Chain Management (VCM) Programme is a major digital transformation initiative within Leonardo UK's Electronics Division and a key component of the Future Factory strategy. Its objective is to strengthen our digital capabilities and improve effectiveness and efficiency across the entire product lifecycle-enhancing supplier engagement, optimising procurement and commercial processes, and integrating external supply chains into operational delivery.We are seeking an IT Applications Lead with hands on experience deploying and configuring Procurement and Commercial toolsets-particularly SAP Ariba, Contract Lifecycle Management (CLM) solutions, and supplier collaboration platforms.The successful candidate will support the technical implementation, integration, and lifecycle management of both established and emerging toolsets, working closely with internal stakeholders and external suppliers through remote and on site collaboration. Key Responsibilities Support configuration, upgrade and integration development across SAP Ariba, Azure environments and associated platforms. Validate technical components and configuration including APIs, interfaces, data flows and middleware integrations. Provide technical input into test planning and environment readiness. Identify, manage, and resolve technical risks, dependencies, defects, and issues. Work with suppliers and internal technical experts to confirm technical feasibility and solution integrity. Support the Programme Manager with technical planning, estimation, and continuous improvement initiatives. Produce and maintain high-quality technical specifications, integration documentation, and build guides. Assess technical impacts of change and ensure safe, controlled implementation across environments. Build strong relationships with programme stakeholders to support successful outcomes. What you'll bring Proven hands-on experience in Supplier collaboration and management toolsets such as Agiloft Contract Lifecycle Management, SAP Ariba and Supplyon. Experience in implementing end-to-end integration architectures. Strong understanding of data migration principles, and data quality controls. Strong understanding of software deployment lifecycle and configuration management. Knowledge of secure information classification (e.g., Official and Official Sensitive ) and its impact on technical design, configuration, and data flows. Experience supporting solutions across on-premise, cloud, and hybrid environments, including SAP ERP, middleware, and APIs. Ability to operate effectively in a fast-paced, multivendor, multistakeholder environment. Strong communication, documentation, and stakeholder engagement skills.This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude, insights to other Procurement Platforms and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.For a full list of our company benefits please visit our website.Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety.At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.Be part of something bigger - apply now! Primary Location: GB - Basildon Additional Locations: GB - Bristol - Coldharbour Lane, GB - Edinburgh, GB - Luton - Cap. Green 300, GB - Yeovil - Lysander Rd Contract Type: Employee-Permanent Hybrid Working: Hybrid
Digital Revenue Operations ManagerApplyremote type: Hybrid Workinglocations: Malvern, GB: Almelo, NLtime type: Full timeposted on: Posted Yesterdayjob requisition id: 18459 Job Title - Digital Revenue Operations Manager Job Type - Full Time Location - Hybrid / UK Role Benefits - Competitive Salary + Benefits Package and more Become part of making the impossible possible. About the role: As the Digital Revenue Operations Manager, you will be responsible for optimising the end-to-end digital customer journey from Marketing Qualified Lead (MQL) generation through to sales conversion and digital revenue growth. Acting as the bridge between Marketing, Inside Sales, Commercial, Digital, and Operations teams, you will ensure leads generated through digital channels are effectively routed, qualified, converted, and measured. You will own the operational processes that support lead management, opportunity creation, digital sales enablement, and ecommerce growth, while driving continuous improvements in conversion rates, sales productivity, customer experience, and digital revenue performance. This role combines Revenue Operations, Sales Operations, Sales Enablement, Digital Commerce, and Process Optimization expertise to accelerate pipeline growth and support the evolution of digital sales capabilities across Malvern Panalytical's technology portfolio and brands. What you'll be doing: Own and optimise the end-to-end digital lead-to-opportunity process from MQL through to opportunity creation Manage MQL routing, qualification, SLAs, automation workflows and lead visibility within Salesforce Partner with Marketing, Sales, Digital, IT and Commercial teams to improve pipeline velocity and reduce funnel leakage Analyse lead and conversion performance, identifying opportunities to improve processes and increase revenue generation Lead sales enablement initiatives through data insights, customer intelligence, playbooks and digital engagement tools Drive digital sales process optimization, continuous improvement and ecommerce growth initiatives Collaborate with Salesforce, Ecommerce and Digital teams to enhance integrations, automation, AI capabilities and customer experience Ensure data quality, attribution reporting, governance and user adoption while supporting the expansion of digital sales channels and MyStore growth initiatives About you: Bachelor's degree in Business, Marketing, Sales Operations, Information Systems or related discipline, or equivalent experience 3+ years' experience in Revenue Operations, Sales Operations, Digital Operations or a similar B2B commercial role Strong Salesforce CRM expertise, including lead management, workflow optimisation and process automation Proven track record of implementing CRM and operational improvements that drive lead conversion and revenue growth Experience integrating CRM platforms with marketing automation, ecommerce, websites and other business systems Understanding of digital commerce, customer journeys, lead routing, qualification processes and SLA management Strong analytical skills with experience interpreting pipeline performance, attribution models and digital sales metrics Excellent stakeholder management, project management and cross-functional collaboration skills, with experience leading change and process improvement initiatives What's in it for you Join a global organisation committed to innovation, digital transformation, and customer success. Play a key role in shaping the future of digital revenue generation and ecommerce growth. Collaborate with cross-functional teams across Marketing, Sales, Digital, Technology, and Commercial functions. Influence strategic initiatives that improve customer experience, sales effectiveness, and business performance. Benefit from ongoing professional development and opportunities to grow within a market-leading technology organisation. Enjoy a comprehensive and competitive rewards package designed to support your wellbeing, growth, and success. About us - Malvern Panalytical, Micromeritics and SciAps. Together we are a powerful and highly complementary combination of market leading technologies.We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery. Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure. Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity. SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments. We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do - our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.
18/07/2026
Full time
Digital Revenue Operations ManagerApplyremote type: Hybrid Workinglocations: Malvern, GB: Almelo, NLtime type: Full timeposted on: Posted Yesterdayjob requisition id: 18459 Job Title - Digital Revenue Operations Manager Job Type - Full Time Location - Hybrid / UK Role Benefits - Competitive Salary + Benefits Package and more Become part of making the impossible possible. About the role: As the Digital Revenue Operations Manager, you will be responsible for optimising the end-to-end digital customer journey from Marketing Qualified Lead (MQL) generation through to sales conversion and digital revenue growth. Acting as the bridge between Marketing, Inside Sales, Commercial, Digital, and Operations teams, you will ensure leads generated through digital channels are effectively routed, qualified, converted, and measured. You will own the operational processes that support lead management, opportunity creation, digital sales enablement, and ecommerce growth, while driving continuous improvements in conversion rates, sales productivity, customer experience, and digital revenue performance. This role combines Revenue Operations, Sales Operations, Sales Enablement, Digital Commerce, and Process Optimization expertise to accelerate pipeline growth and support the evolution of digital sales capabilities across Malvern Panalytical's technology portfolio and brands. What you'll be doing: Own and optimise the end-to-end digital lead-to-opportunity process from MQL through to opportunity creation Manage MQL routing, qualification, SLAs, automation workflows and lead visibility within Salesforce Partner with Marketing, Sales, Digital, IT and Commercial teams to improve pipeline velocity and reduce funnel leakage Analyse lead and conversion performance, identifying opportunities to improve processes and increase revenue generation Lead sales enablement initiatives through data insights, customer intelligence, playbooks and digital engagement tools Drive digital sales process optimization, continuous improvement and ecommerce growth initiatives Collaborate with Salesforce, Ecommerce and Digital teams to enhance integrations, automation, AI capabilities and customer experience Ensure data quality, attribution reporting, governance and user adoption while supporting the expansion of digital sales channels and MyStore growth initiatives About you: Bachelor's degree in Business, Marketing, Sales Operations, Information Systems or related discipline, or equivalent experience 3+ years' experience in Revenue Operations, Sales Operations, Digital Operations or a similar B2B commercial role Strong Salesforce CRM expertise, including lead management, workflow optimisation and process automation Proven track record of implementing CRM and operational improvements that drive lead conversion and revenue growth Experience integrating CRM platforms with marketing automation, ecommerce, websites and other business systems Understanding of digital commerce, customer journeys, lead routing, qualification processes and SLA management Strong analytical skills with experience interpreting pipeline performance, attribution models and digital sales metrics Excellent stakeholder management, project management and cross-functional collaboration skills, with experience leading change and process improvement initiatives What's in it for you Join a global organisation committed to innovation, digital transformation, and customer success. Play a key role in shaping the future of digital revenue generation and ecommerce growth. Collaborate with cross-functional teams across Marketing, Sales, Digital, Technology, and Commercial functions. Influence strategic initiatives that improve customer experience, sales effectiveness, and business performance. Benefit from ongoing professional development and opportunities to grow within a market-leading technology organisation. Enjoy a comprehensive and competitive rewards package designed to support your wellbeing, growth, and success. About us - Malvern Panalytical, Micromeritics and SciAps. Together we are a powerful and highly complementary combination of market leading technologies.We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery. Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure. Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity. SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments. We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do - our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.
Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. Role We're building a Data Quality, Observability & Governance Team to improve the reliability, trust, and compliance of Depop's data ecosystem. As a Staff Data Engineer in this team, you'll lead the design and implementation of frameworks, tools, and processes that strengthen our data foundations - ensuring our data is accurate, observable, and compliant. Your mission will be to reduce the mean time to detection and resolution of data incidents, by establishing data contracts between producers and consumers, developing robust data observability systems, and embedding governance and GDPR compliance principles across the data lifecycle. You'll collaborate with product engineering, data platform, analytics, and legal teams to build confidence in data as a product - one that's reliable, auditable, and actionable. Responsibilities Define and execute the vision for Depop's data quality, observability, and governance frameworks. Establish data contracts between producers and consumers to ensure schema integrity and data reliability. Develop and maintain systems that detect, alert, and resolve data quality issues with minimal latency. Build automation and tooling to reduce MTTD (Mean Time to Detection) and MTTR (Mean Time to Resolution) for data incidents. Partner with data platform engineers to integrate observability at every layer - ingestion, transformation, and consumption. Lead GDPR and privacy-by-design initiatives, ensuring compliance and traceability across all datasets. Define standards for metadata management, lineage tracking, and access control. Collaborate with analytics and product teams to ensure data definitions and quality metrics are consistent across domains. Mentor engineers and analysts, fostering a culture of data stewardship and accountability. Continuously improve data governance maturity through automation, documentation, and measurable quality KPIs. Qualifications Proven experience as a Staff Data Engineer or in an equivalent technical leadership role in data quality, observability, or governance. Deep knowledge of data observability frameworks (Monte Carlo, Soda, or equivalent) and data validation tools (Great Expectations, DBT tests, etc.). Deep understanding of data-as-a-product principles and experience applying them to improve data reliability and ownership. Experience designing and enforcing data contracts and quality SLAs in distributed data ecosystems. Proficiency in Python, Java, or Scala, and experience building pipelines with Databricks, Spark, or Kafka. Strong understanding of data governance principles, privacy regulations (GDPR, CCPA), and secure data handling practices. Familiarity with metadata management and data catalog tools (e.g.DataHub, Collibra, etc.). Demonstrated success improving data reliability and observability in large-scale data platforms. Excellent communication and stakeholder management skills; you can bridge technical depth with operational impact. Bonus Points Experience implementing automated compliance monitoring or policy-as-code systems. Familiarity with real-time anomaly detection for data pipelines. Experience contributing to or leading cross-functional data reliability initiatives. Prior experience in consumer or marketplace platforms. Passion for data as a product - building reliable, observable, and compliant data systems that teams love to use. Additional Information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!
18/07/2026
Full time
Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. Role We're building a Data Quality, Observability & Governance Team to improve the reliability, trust, and compliance of Depop's data ecosystem. As a Staff Data Engineer in this team, you'll lead the design and implementation of frameworks, tools, and processes that strengthen our data foundations - ensuring our data is accurate, observable, and compliant. Your mission will be to reduce the mean time to detection and resolution of data incidents, by establishing data contracts between producers and consumers, developing robust data observability systems, and embedding governance and GDPR compliance principles across the data lifecycle. You'll collaborate with product engineering, data platform, analytics, and legal teams to build confidence in data as a product - one that's reliable, auditable, and actionable. Responsibilities Define and execute the vision for Depop's data quality, observability, and governance frameworks. Establish data contracts between producers and consumers to ensure schema integrity and data reliability. Develop and maintain systems that detect, alert, and resolve data quality issues with minimal latency. Build automation and tooling to reduce MTTD (Mean Time to Detection) and MTTR (Mean Time to Resolution) for data incidents. Partner with data platform engineers to integrate observability at every layer - ingestion, transformation, and consumption. Lead GDPR and privacy-by-design initiatives, ensuring compliance and traceability across all datasets. Define standards for metadata management, lineage tracking, and access control. Collaborate with analytics and product teams to ensure data definitions and quality metrics are consistent across domains. Mentor engineers and analysts, fostering a culture of data stewardship and accountability. Continuously improve data governance maturity through automation, documentation, and measurable quality KPIs. Qualifications Proven experience as a Staff Data Engineer or in an equivalent technical leadership role in data quality, observability, or governance. Deep knowledge of data observability frameworks (Monte Carlo, Soda, or equivalent) and data validation tools (Great Expectations, DBT tests, etc.). Deep understanding of data-as-a-product principles and experience applying them to improve data reliability and ownership. Experience designing and enforcing data contracts and quality SLAs in distributed data ecosystems. Proficiency in Python, Java, or Scala, and experience building pipelines with Databricks, Spark, or Kafka. Strong understanding of data governance principles, privacy regulations (GDPR, CCPA), and secure data handling practices. Familiarity with metadata management and data catalog tools (e.g.DataHub, Collibra, etc.). Demonstrated success improving data reliability and observability in large-scale data platforms. Excellent communication and stakeholder management skills; you can bridge technical depth with operational impact. Bonus Points Experience implementing automated compliance monitoring or policy-as-code systems. Familiarity with real-time anomaly detection for data pipelines. Experience contributing to or leading cross-functional data reliability initiatives. Prior experience in consumer or marketplace platforms. Passion for data as a product - building reliable, observable, and compliant data systems that teams love to use. Additional Information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!
Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. Role We're looking for a Staff Backend Engineer - Data Platform to be a key technical leader within the teams responsible for Depop's data platform. You'll drive the technical vision and implementation for our foundational data platform - from experimentation, event ingestion pipelines to our data lake, governance frameworks, and data observability and real-time analytics capabilities. You will work closely with data scientists, machine learning engineers, backend teams, and product leaders, providing deep technical expertise to ensure our data systems are scalable, secure, observable, and enable innovation across the company. Responsibilities Partner with stakeholders across Product, Data, and Engineering to translate strategic goals into well-architected, scalable platform capabilities. Drive the technical design and implementation of core data platform components, providing hands-on coding and architectural leadership. Define and evolve the technical roadmap for Depop's modern data platform, ensuring reliable and scalable analytics. Champion engineering excellence, setting high technical standards and advocating for best practices in system design, maintainability, performance, and privacy. Lead efforts in data observability, governance, and privacy-by-design principles, ensuring their robust implementation across the organization. Mentor and coach engineers, elevating the technical capabilities of the team and fostering a culture of technical excellence. Identify and address complex technical challenges and bottlenecks, proposing and implementing effective solutions. Qualifications Proven experience as a Staff Engineer or equivalent senior technical leadership role in data infrastructure or platform at scale, ideally in a consumer or marketplace environment. Deep understanding of distributed systems and modern data ecosystems - including extensive experience with Databricks, Apache Spark, Apache Kafka, Apache Flink, Apache Beam and DBT. Demonstrated success in designing, building, and operating data platforms at scale, encompassing both batch processing and real-time streaming architectures. Expertise in data warehousing concepts, advanced ETL/ELT processes, and analytics engineering best practices. Exceptional programming skills, particularly in Python, Scala, or Java, and deep expertise with cloud platforms (AWS, GCP, or Azure). Extensive experience working with privacy-sensitive datasets and implementing robust data observability and governance frameworks. A strong technical background with a track record of hands-on architecture and development of complex data systems. Ability to think strategically and pragmatically: you can define long-term technical strategies and execute rapidly. Excellent communication and collaboration skills; you're comfortable influencing technical direction and aligning diverse stakeholders across the organization. Bonus points: Experience with machine learning infrastructure or ML Ops practices. Familiarity with event-driven architectures in a mobile-first product environment. Prior work in fashion, marketplaces, or sustainability-driven tech. Additional Information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!
18/07/2026
Full time
Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. Role We're looking for a Staff Backend Engineer - Data Platform to be a key technical leader within the teams responsible for Depop's data platform. You'll drive the technical vision and implementation for our foundational data platform - from experimentation, event ingestion pipelines to our data lake, governance frameworks, and data observability and real-time analytics capabilities. You will work closely with data scientists, machine learning engineers, backend teams, and product leaders, providing deep technical expertise to ensure our data systems are scalable, secure, observable, and enable innovation across the company. Responsibilities Partner with stakeholders across Product, Data, and Engineering to translate strategic goals into well-architected, scalable platform capabilities. Drive the technical design and implementation of core data platform components, providing hands-on coding and architectural leadership. Define and evolve the technical roadmap for Depop's modern data platform, ensuring reliable and scalable analytics. Champion engineering excellence, setting high technical standards and advocating for best practices in system design, maintainability, performance, and privacy. Lead efforts in data observability, governance, and privacy-by-design principles, ensuring their robust implementation across the organization. Mentor and coach engineers, elevating the technical capabilities of the team and fostering a culture of technical excellence. Identify and address complex technical challenges and bottlenecks, proposing and implementing effective solutions. Qualifications Proven experience as a Staff Engineer or equivalent senior technical leadership role in data infrastructure or platform at scale, ideally in a consumer or marketplace environment. Deep understanding of distributed systems and modern data ecosystems - including extensive experience with Databricks, Apache Spark, Apache Kafka, Apache Flink, Apache Beam and DBT. Demonstrated success in designing, building, and operating data platforms at scale, encompassing both batch processing and real-time streaming architectures. Expertise in data warehousing concepts, advanced ETL/ELT processes, and analytics engineering best practices. Exceptional programming skills, particularly in Python, Scala, or Java, and deep expertise with cloud platforms (AWS, GCP, or Azure). Extensive experience working with privacy-sensitive datasets and implementing robust data observability and governance frameworks. A strong technical background with a track record of hands-on architecture and development of complex data systems. Ability to think strategically and pragmatically: you can define long-term technical strategies and execute rapidly. Excellent communication and collaboration skills; you're comfortable influencing technical direction and aligning diverse stakeholders across the organization. Bonus points: Experience with machine learning infrastructure or ML Ops practices. Familiarity with event-driven architectures in a mobile-first product environment. Prior work in fashion, marketplaces, or sustainability-driven tech. Additional Information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!
Technical Delivery Manager Job no: 531791 Brand: Product and Technology Work type: Full time Location: Can be based in any global head office, London Categories: Finance, Project and Program Management About the role The Technical Delivery Manager is responsible for the end to end technical delivery of the M&E Single Operating Model programme, ensuring all technical workstreams are planned, coordinated, and executed to schedule and to the required standard. The primary focus of the role is the delivery of the integration between our M&E operational booking platform and Dynamics, and the associated finance systems development, working closely with the Integration Tech Lead, Senior Integration Developer, and Finance Systems technical team. The role also coordinates technical dependencies across wider Corporate Technology teams including Content & Workflow, Platform Services, Data, and Reporting, acting as the central point of accountability for technical delivery across the programme. About You We are looking for an experienced Technical Delivery Manager or Programme Delivery professional with a proven track record of delivering complex technology initiatives across multiple teams and stakeholders. Ideally, you've worked within corporate travel, Meetings & Events, or another multi system technology environment. You have strong Agile delivery experience, including managing teams through Azure DevOps, and are confident overseeing delivery plans, risks, dependencies, and governance. You work closely with Product Managers and Product Owners to turn requirements into successful delivery outcomes. A strong communicator and relationship builder, you can engage effectively with both technical and business stakeholders. You thrive in fast paced, global environments, balancing competing priorities while maintaining a focus on delivery and customer value. You'll bring Proven technical delivery or programme management experience. Strong Agile/Scrum delivery expertise and Azure DevOps experience. Experience managing risks, dependencies, and cross functional delivery. Excellent stakeholder management and communication skills. Strong prioritisation, problem solving, and decision making abilities. A self driven, collaborative, and accountable approach. Nice to have Experience integrating operational platforms with ERP systems, particularly Microsoft Dynamics 365 Finance & Operations. Experience within corporate travel, Meetings & Events, or related technology sectors. Knowledge of finance, invoicing, or back office systems. A degree in Technology, Finance, or a related field. You will be comfortable working with global teams across multiple time zones, with flexibility to travel internationally when required. Our award winning work perks Flexible/hybrid working model - a mix of remote and office work. Discounted travel for family and friends - booked by our in house travel team - as part of Flight Centre Travel Group you have access to industry rates and discounts for you and your friends and family. Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals. Fun culture with industry renowned social events (think monthly award nights, global conferences, end of financial year balls + more). Active Hour - an hour set aside each week to spend on your well being. Bronze level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic. Plus so much more (company matched charitable giving, excellent pension scheme, an active hour each week etc.) Our values Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . Applications close:
18/07/2026
Full time
Technical Delivery Manager Job no: 531791 Brand: Product and Technology Work type: Full time Location: Can be based in any global head office, London Categories: Finance, Project and Program Management About the role The Technical Delivery Manager is responsible for the end to end technical delivery of the M&E Single Operating Model programme, ensuring all technical workstreams are planned, coordinated, and executed to schedule and to the required standard. The primary focus of the role is the delivery of the integration between our M&E operational booking platform and Dynamics, and the associated finance systems development, working closely with the Integration Tech Lead, Senior Integration Developer, and Finance Systems technical team. The role also coordinates technical dependencies across wider Corporate Technology teams including Content & Workflow, Platform Services, Data, and Reporting, acting as the central point of accountability for technical delivery across the programme. About You We are looking for an experienced Technical Delivery Manager or Programme Delivery professional with a proven track record of delivering complex technology initiatives across multiple teams and stakeholders. Ideally, you've worked within corporate travel, Meetings & Events, or another multi system technology environment. You have strong Agile delivery experience, including managing teams through Azure DevOps, and are confident overseeing delivery plans, risks, dependencies, and governance. You work closely with Product Managers and Product Owners to turn requirements into successful delivery outcomes. A strong communicator and relationship builder, you can engage effectively with both technical and business stakeholders. You thrive in fast paced, global environments, balancing competing priorities while maintaining a focus on delivery and customer value. You'll bring Proven technical delivery or programme management experience. Strong Agile/Scrum delivery expertise and Azure DevOps experience. Experience managing risks, dependencies, and cross functional delivery. Excellent stakeholder management and communication skills. Strong prioritisation, problem solving, and decision making abilities. A self driven, collaborative, and accountable approach. Nice to have Experience integrating operational platforms with ERP systems, particularly Microsoft Dynamics 365 Finance & Operations. Experience within corporate travel, Meetings & Events, or related technology sectors. Knowledge of finance, invoicing, or back office systems. A degree in Technology, Finance, or a related field. You will be comfortable working with global teams across multiple time zones, with flexibility to travel internationally when required. Our award winning work perks Flexible/hybrid working model - a mix of remote and office work. Discounted travel for family and friends - booked by our in house travel team - as part of Flight Centre Travel Group you have access to industry rates and discounts for you and your friends and family. Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals. Fun culture with industry renowned social events (think monthly award nights, global conferences, end of financial year balls + more). Active Hour - an hour set aside each week to spend on your well being. Bronze level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic. Plus so much more (company matched charitable giving, excellent pension scheme, an active hour each week etc.) Our values Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . Applications close:
Finance Systems Delivery Lead Location: London Cambridge Employment Type: Permanent, full time The Job We are seeking a highly skilled and seasoned Finance Systems Delivery Lead to join our team. The Delivery Lead is responsible for coordinating and driving the day to day delivery of AVEVA's global Oracle Fusion Cloud ERP projects across more than 40 countries. This includes supporting functional and technical workstreams, working closely with Project Managers and the broader project team, coordinating dependencies, and ensuring successful rollout of Oracle modules across Financials, Procurement, PPM, Subscriptions, and RMCS. The role is also responsible for managing production BAU escalations, ensuring timely resolution of high severity issues and maintaining a stable, high performing ERP platform. Key Responsibilities Delivery Coordination & Execution Support Project Managers by providing input into delivery plans, identifying dependencies, risks, and sequencing. Collaborate with PMs on RAID management and provide timely updates. Coordinate day to day delivery activities across functional, technical, and integration teams. Help workstream leads close out actions, remove blockers, and ensure deliverables are completed on schedule. Drive workstreams to complete tasks on time and within agreed budgets, escalating deviations promptly. Monitor overall progress and highlight risks, issues, or delays to the PM team. Ensure delivery activities adhere to project standards, scope, timelines, and quality expectations. Functional & Technical Workstream Leadership Knowledge of C2F, I2C, R2R, PPM and P2P processes. Support solution design workshops, coordinate design decisions, ensure adherence to the global template, manage integration dependencies with MuleSoft, and ensure localisation and statutory requirements. Partner & Stakeholder Coordination Work closely with the project team to validate deliverables, track progress, and resolve blockers. Collaborate with IT partners such as KOFAX and e invoicing providers to ensure aligned delivery and integration. Collaborate with business SMEs, technical teams, and data teams to ensure alignment. Coordinate with Oracle Support on high priority SRs and product issues. Ensure clear and timely communication across global and regional stakeholders. Deployment Readiness & Cutover Support Support PMs through readiness checkpoints and cutover planning. Assist with UAT planning, execution support, defect triage, and approvals. Ensure integration, data, and reporting deliverables are aligned for each deployment. Provide hypercare support and help stabilise the environment after go live. Post Go Live Support & BAU Escalation Management Serve as the primary escalation point for high severity production issues across all modules. Work with the project team, support teams, MuleSoft, KOFAX, and e invoicing partners to drive rapid incident resolution. Coordinate impact assessments, root cause analyses, and remediation actions. Support quarterly SaaS release assessments, regression cycles, and readiness checks. Identify and champion opportunities for continuous improvement. Ensure clear communication to business stakeholders during incidents and recovery. Skills & Experience Required Essential 5-8+ years of ERP delivery experience. Minimum 5 years' experience leading finance/back office transformation projects. Experience managing BAU incidents and escalations. Strong coordination, communication, and stakeholder engagement skills. Experience supporting RAID logs, testing cycles, cutover activities, and deployment readiness. Preferred Experience working with MuleSoft, KOFAX, or e invoicing platforms. Strong functional understanding of Financials, Procurement, PPM, Subscriptions, and RMCS. Understanding of ERP-MuleSoft integration patterns and document automation technologies. Familiarity with SaaS quarterly release cycles and hybrid delivery methodologies. Relevant Oracle or project delivery certifications. Key Attributes Calm and structured under pressure, especially during production incidents. Highly organised, proactive, and delivery focused. Effective communicator across technical, functional, and business groups. Strong collaborator across global and cross functional teams. Committed to templates, standardisation, quality, and continuous improvement. Desired Skills (aligned with AVEVA values) Impact - Ability to streamline contract, fulfilment, and delivery processes, reducing delays and improving commercial accuracy. Aspiration - Motivation to enhance contract governance, fulfilment operations, and delivery quality through automation and improved process control. Curiosity - Strong interest in cross functional operational flows spanning Sales, Legal, Services, and Finance. Trust - Excellent communication and collaboration skills to support business critical fulfilment, contract, and delivery activities. UK Benefits Flexible benefits fund Emergency leave days Adoption leave 28 days annual leave (plus bank holidays) Pension Life cover Private medical insurance Parental leave Education assistance program Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office based. Roles supporting particular customers or markets are sometimes remote. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case by case basis.
18/07/2026
Full time
Finance Systems Delivery Lead Location: London Cambridge Employment Type: Permanent, full time The Job We are seeking a highly skilled and seasoned Finance Systems Delivery Lead to join our team. The Delivery Lead is responsible for coordinating and driving the day to day delivery of AVEVA's global Oracle Fusion Cloud ERP projects across more than 40 countries. This includes supporting functional and technical workstreams, working closely with Project Managers and the broader project team, coordinating dependencies, and ensuring successful rollout of Oracle modules across Financials, Procurement, PPM, Subscriptions, and RMCS. The role is also responsible for managing production BAU escalations, ensuring timely resolution of high severity issues and maintaining a stable, high performing ERP platform. Key Responsibilities Delivery Coordination & Execution Support Project Managers by providing input into delivery plans, identifying dependencies, risks, and sequencing. Collaborate with PMs on RAID management and provide timely updates. Coordinate day to day delivery activities across functional, technical, and integration teams. Help workstream leads close out actions, remove blockers, and ensure deliverables are completed on schedule. Drive workstreams to complete tasks on time and within agreed budgets, escalating deviations promptly. Monitor overall progress and highlight risks, issues, or delays to the PM team. Ensure delivery activities adhere to project standards, scope, timelines, and quality expectations. Functional & Technical Workstream Leadership Knowledge of C2F, I2C, R2R, PPM and P2P processes. Support solution design workshops, coordinate design decisions, ensure adherence to the global template, manage integration dependencies with MuleSoft, and ensure localisation and statutory requirements. Partner & Stakeholder Coordination Work closely with the project team to validate deliverables, track progress, and resolve blockers. Collaborate with IT partners such as KOFAX and e invoicing providers to ensure aligned delivery and integration. Collaborate with business SMEs, technical teams, and data teams to ensure alignment. Coordinate with Oracle Support on high priority SRs and product issues. Ensure clear and timely communication across global and regional stakeholders. Deployment Readiness & Cutover Support Support PMs through readiness checkpoints and cutover planning. Assist with UAT planning, execution support, defect triage, and approvals. Ensure integration, data, and reporting deliverables are aligned for each deployment. Provide hypercare support and help stabilise the environment after go live. Post Go Live Support & BAU Escalation Management Serve as the primary escalation point for high severity production issues across all modules. Work with the project team, support teams, MuleSoft, KOFAX, and e invoicing partners to drive rapid incident resolution. Coordinate impact assessments, root cause analyses, and remediation actions. Support quarterly SaaS release assessments, regression cycles, and readiness checks. Identify and champion opportunities for continuous improvement. Ensure clear communication to business stakeholders during incidents and recovery. Skills & Experience Required Essential 5-8+ years of ERP delivery experience. Minimum 5 years' experience leading finance/back office transformation projects. Experience managing BAU incidents and escalations. Strong coordination, communication, and stakeholder engagement skills. Experience supporting RAID logs, testing cycles, cutover activities, and deployment readiness. Preferred Experience working with MuleSoft, KOFAX, or e invoicing platforms. Strong functional understanding of Financials, Procurement, PPM, Subscriptions, and RMCS. Understanding of ERP-MuleSoft integration patterns and document automation technologies. Familiarity with SaaS quarterly release cycles and hybrid delivery methodologies. Relevant Oracle or project delivery certifications. Key Attributes Calm and structured under pressure, especially during production incidents. Highly organised, proactive, and delivery focused. Effective communicator across technical, functional, and business groups. Strong collaborator across global and cross functional teams. Committed to templates, standardisation, quality, and continuous improvement. Desired Skills (aligned with AVEVA values) Impact - Ability to streamline contract, fulfilment, and delivery processes, reducing delays and improving commercial accuracy. Aspiration - Motivation to enhance contract governance, fulfilment operations, and delivery quality through automation and improved process control. Curiosity - Strong interest in cross functional operational flows spanning Sales, Legal, Services, and Finance. Trust - Excellent communication and collaboration skills to support business critical fulfilment, contract, and delivery activities. UK Benefits Flexible benefits fund Emergency leave days Adoption leave 28 days annual leave (plus bank holidays) Pension Life cover Private medical insurance Parental leave Education assistance program Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office based. Roles supporting particular customers or markets are sometimes remote. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case by case basis.
European Payroll Service Delivery Manager Location - Europe (Hybrid / Remote) Reporting to: Global Head of Payroll & Benefits Are you motivated by ensuring employees are paid accurately, compliantly, and on time across multiple countries? Are you excited by building scalable payroll service governance, strong vendor partnerships, and technology-enabled ways of working? Are you a collaborative leader who enjoys influencing stakeholders and driving continuous improvement? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Payroll & Benefits team as our new European Payroll Service Delivery Manager and work with us to close the gap to a sustainable future. Your new role As our new European Payroll Service Delivery Manager, you will ensure the successful delivery of payroll services across Europe, acting as the primary interface between Ramboll, payroll vendors and their local subcontractors, HR, Finance, ICT, and other key stakeholders. You will be part of our Global Payroll & Benefits function, working across a European hybrid and remote delivery model. In this role, you will own service performance, vendor governance, escalations, operational continuity, and continuous improvement initiatives. You will lead service governance, support payroll transformation and country implementations, and help strengthen processes, controls, and knowledge management across Ramboll's European payroll landscape. This is a strong opportunity to shape payroll service excellence in a global, foundation owned organisation where people, sustainability, and long term thinking guide how we work. Your key responsibilities will be: Owning the operational and governance relationship with external payroll providers, including service scope, contractual commitments, out of scope requests, and vendor accountability. Managing payroll service performance through SLAs, KPIs, payroll calendars, governance meetings, root cause analysis, corrective actions, and continuous service improvement. Acting as a key escalation and stakeholder contact for HR, Finance, ICT, vendors, and senior business stakeholders across Europe, providing clear communication on risks, issues, upcoming changes, and improvement initiatives. Supporting payroll transformation, new country onboarding, acquisitions, integrations, payroll migrations, automation, AI enabled improvements, and service readiness activities. Maintaining strong payroll governance, controls, audit readiness, compliance risk oversight, operating procedures, knowledge transfer, disaster recovery planning, and service continuity. About you Experience managing multi country payroll operations or payroll service delivery, ideally within an outsourced or vendor led operating model. Experience managing third party payroll vendors, service contracts, SLAs, KPIs, governance forums, and performance improvement activities. Strong stakeholder management and influencing skills, with the ability to work confidently with HR, Finance, ICT, vendors, and senior business leaders. Proven ability to lead service governance, incident management, project delivery, service recovery, continuous improvement, and change initiatives. Excellent communication skills in English and German. It would also be beneficial if you have experience with Workday, Papaya Global, ServiceNow, or similar HR/payroll technologies, experience within a shared services or global business services environment, a payroll qualification such as CIPP, IPASS or equivalent, or knowledge of European payroll compliance requirements. What we can offer you Flexible work environment, including hybrid or remote ways of working where relevant to the role and location. Commitment to your development. Leaders guided by our Leadership Principles. A culture that welcomes you as the unique person you are. Inspiration from colleagues, clients, and projects. The long term thinking of a foundation owned company. The opportunity to shape payroll service excellence across Europe. Collaboration with international stakeholders and exposure to modern HR and payroll technologies. Ready to join us? Pleasesubmityour application and CV online. We invite diversity in all its forms and encourage applicants from all groups to apply. Werecognisethat some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume, and Ramboll's supportive learning culture can help you grow. So if this role resonates with you but you do not meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Deadline: 14/08/2026 Equality, Diversity, and Inclusion Equality, diversity, and inclusion are at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment where everyone is able to flourish and reach their potential. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We invite applications from candidates of all backgrounds and characteristics. Please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at with such requests.
18/07/2026
Full time
European Payroll Service Delivery Manager Location - Europe (Hybrid / Remote) Reporting to: Global Head of Payroll & Benefits Are you motivated by ensuring employees are paid accurately, compliantly, and on time across multiple countries? Are you excited by building scalable payroll service governance, strong vendor partnerships, and technology-enabled ways of working? Are you a collaborative leader who enjoys influencing stakeholders and driving continuous improvement? If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Payroll & Benefits team as our new European Payroll Service Delivery Manager and work with us to close the gap to a sustainable future. Your new role As our new European Payroll Service Delivery Manager, you will ensure the successful delivery of payroll services across Europe, acting as the primary interface between Ramboll, payroll vendors and their local subcontractors, HR, Finance, ICT, and other key stakeholders. You will be part of our Global Payroll & Benefits function, working across a European hybrid and remote delivery model. In this role, you will own service performance, vendor governance, escalations, operational continuity, and continuous improvement initiatives. You will lead service governance, support payroll transformation and country implementations, and help strengthen processes, controls, and knowledge management across Ramboll's European payroll landscape. This is a strong opportunity to shape payroll service excellence in a global, foundation owned organisation where people, sustainability, and long term thinking guide how we work. Your key responsibilities will be: Owning the operational and governance relationship with external payroll providers, including service scope, contractual commitments, out of scope requests, and vendor accountability. Managing payroll service performance through SLAs, KPIs, payroll calendars, governance meetings, root cause analysis, corrective actions, and continuous service improvement. Acting as a key escalation and stakeholder contact for HR, Finance, ICT, vendors, and senior business stakeholders across Europe, providing clear communication on risks, issues, upcoming changes, and improvement initiatives. Supporting payroll transformation, new country onboarding, acquisitions, integrations, payroll migrations, automation, AI enabled improvements, and service readiness activities. Maintaining strong payroll governance, controls, audit readiness, compliance risk oversight, operating procedures, knowledge transfer, disaster recovery planning, and service continuity. About you Experience managing multi country payroll operations or payroll service delivery, ideally within an outsourced or vendor led operating model. Experience managing third party payroll vendors, service contracts, SLAs, KPIs, governance forums, and performance improvement activities. Strong stakeholder management and influencing skills, with the ability to work confidently with HR, Finance, ICT, vendors, and senior business leaders. Proven ability to lead service governance, incident management, project delivery, service recovery, continuous improvement, and change initiatives. Excellent communication skills in English and German. It would also be beneficial if you have experience with Workday, Papaya Global, ServiceNow, or similar HR/payroll technologies, experience within a shared services or global business services environment, a payroll qualification such as CIPP, IPASS or equivalent, or knowledge of European payroll compliance requirements. What we can offer you Flexible work environment, including hybrid or remote ways of working where relevant to the role and location. Commitment to your development. Leaders guided by our Leadership Principles. A culture that welcomes you as the unique person you are. Inspiration from colleagues, clients, and projects. The long term thinking of a foundation owned company. The opportunity to shape payroll service excellence across Europe. Collaboration with international stakeholders and exposure to modern HR and payroll technologies. Ready to join us? Pleasesubmityour application and CV online. We invite diversity in all its forms and encourage applicants from all groups to apply. Werecognisethat some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume, and Ramboll's supportive learning culture can help you grow. So if this role resonates with you but you do not meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Deadline: 14/08/2026 Equality, Diversity, and Inclusion Equality, diversity, and inclusion are at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment where everyone is able to flourish and reach their potential. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We invite applications from candidates of all backgrounds and characteristics. Please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at with such requests.
Senior Technology Product Manager, Finance Technology (AI/ML & Data Strategy), SVPApplyremote type: Hybridlocations: London United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 23, 2026 (7 days left to apply)job requisition id: Job Description- Citi operates through five major business divisions - Services, Markets, Banking and International, Wealth, and U.S. Personal Banking. Each of these generates complex financial data and transactions that require robust technology infrastructure. Technology and Business Enablement is the division that cuts across all of them, providing shared platforms, controls, and transformation programs. Finance Technology lives within T&BE, making it a truly enterprise-wide function, delivering technology solutions for Finance, Accounting, Regulatory Reporting, and Treasury across all Citi businesses globally. Responsibilities :The Finance Technology Product Management Analyst is a strategic professional who owns defining our overarching product strategy, spearheading business engagement and transformation and contributing to directional strategy for AI, integration and automation capabilities. It is a Techno-functional hands-on role with experience building products that solve real and pressing problems in highly complex and regulated environments.Key responsibility will be to define Product vision, strategy and roadmap, develop solution proposals, business cases, solution design and tactics in engagement with Business and Technology stakeholders.This role will be responsible for leading business process redesign, map existing and to-be processes for operational optimization, digital transformation initiatives.With Data at the heart of everything we do, this role will require strong data analytical skills, tracing lineage of data, and developing conceptual and logical data models.The role is expected to drive cross-functional collaboration and effective communication with business and technology partners, to guide, influence and convince others and lay the direction for Product development. Ownership of the Product backlog and roadmap, strategy, outlining the vision and direction for the product offering over time, to ensure users derive the most value possible from the product. Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results Leada culture of innovation, "test and learn" experiments to create platform products that increase customer value. Analyze gaps in capabilities, opportunities for optimization and efficiency and enhancing user experience, remediating risk, and control gaps. Defines and measures the KPIs for a platform product Is able to make trade-off decisions on multiple platform products in a portfolio Develop solution proposals, business cases, and budget requests Work in an agile environment, continuously reviewing the business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks Drive stakeholder alignment and iterative product delivery Lead business process redesign, operational optimization, digital transformation initiative and change management Manage cross-functional dependencies, regulatory and risk alignment, user adoption and change management. Work with Data: Data analysis to document business requirements at the right level, draw meaningful insights, and visualize conceptual and logical data models and flows. Collaborate with various teams and application owners to unify data concepts across finance applications across Citi. Stay ahead of AI. This space moves fast. We need someone who follows it seriously, brings new ideas back to the team, and actively applies what they're learning to the products we build. If you've been experimenting with new models, new tooling, or new patterns, that's exactly the kind of thinking we want in the room. Appropriately assess risk and impact when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency. Provide evaluative judgment based on analysis of information in complicated and unique situations, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Communicate like it matters. We're distributed across three continents. Clear, direct, proactive communication isn't a soft skill here. It's how the work gets done. Keep safety non-negotiable. We're building AI systems inside a global bank. Security, compliance, and AI safety aren't afterthoughts. You'll build with all of it in mind from the start. Report control gaps with transparency and take accountability of deliveries. Must-have skills: Demonstrated experience in Product Management and/or Product Development discipline Strong understanding of Finance processes and data flows, record to report, Accounting, reconciliation, regulatory reporting and financial close process, with ability to interpret financial data. Familiarity with Financial products and asset classes, with an appreciation of how transactions flow from source product systems to financial reporting Strong working knowledge of Agentic AI, ML, LLM, A2A concepts, Intelligent rule engine and their practical applications in business processes across financial services. Solid Experience with Data pipelines/ integrations and consumption patterns, Modelling, Data Lineage, Quality & Governance Good-to-have: Atleast familiarity and conceptual understanding of SQL/ Python/ APIs, Data Analytics Ability to Represent customer needs to guide product development features, functionality, and overall competitiveness. Ability to critically assess where AI adds value vs, where traditional rule-based automaton / process improvements are more effective ensuring pragmatic and cost-efficient solutions. Proven ability to translate ambiguous business problems into structured AI and automation opportunities, including defining problem statements, required data inputs and expected outcomes. Ability to apply ingenuity, creativity and analytical thinking to problem analysis and resolution in complicated and/or novel situations Build consensus and communicate the value proposition to key partners and stakeholders across the organization, ask right questions and challenge current ways of working to identify root-cause of problems. Highly self-motivated, effective communication and decision management skills, and has the willingness to learn and adapt in an agile environment.
18/07/2026
Full time
Senior Technology Product Manager, Finance Technology (AI/ML & Data Strategy), SVPApplyremote type: Hybridlocations: London United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 23, 2026 (7 days left to apply)job requisition id: Job Description- Citi operates through five major business divisions - Services, Markets, Banking and International, Wealth, and U.S. Personal Banking. Each of these generates complex financial data and transactions that require robust technology infrastructure. Technology and Business Enablement is the division that cuts across all of them, providing shared platforms, controls, and transformation programs. Finance Technology lives within T&BE, making it a truly enterprise-wide function, delivering technology solutions for Finance, Accounting, Regulatory Reporting, and Treasury across all Citi businesses globally. Responsibilities :The Finance Technology Product Management Analyst is a strategic professional who owns defining our overarching product strategy, spearheading business engagement and transformation and contributing to directional strategy for AI, integration and automation capabilities. It is a Techno-functional hands-on role with experience building products that solve real and pressing problems in highly complex and regulated environments.Key responsibility will be to define Product vision, strategy and roadmap, develop solution proposals, business cases, solution design and tactics in engagement with Business and Technology stakeholders.This role will be responsible for leading business process redesign, map existing and to-be processes for operational optimization, digital transformation initiatives.With Data at the heart of everything we do, this role will require strong data analytical skills, tracing lineage of data, and developing conceptual and logical data models.The role is expected to drive cross-functional collaboration and effective communication with business and technology partners, to guide, influence and convince others and lay the direction for Product development. Ownership of the Product backlog and roadmap, strategy, outlining the vision and direction for the product offering over time, to ensure users derive the most value possible from the product. Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results Leada culture of innovation, "test and learn" experiments to create platform products that increase customer value. Analyze gaps in capabilities, opportunities for optimization and efficiency and enhancing user experience, remediating risk, and control gaps. Defines and measures the KPIs for a platform product Is able to make trade-off decisions on multiple platform products in a portfolio Develop solution proposals, business cases, and budget requests Work in an agile environment, continuously reviewing the business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks Drive stakeholder alignment and iterative product delivery Lead business process redesign, operational optimization, digital transformation initiative and change management Manage cross-functional dependencies, regulatory and risk alignment, user adoption and change management. Work with Data: Data analysis to document business requirements at the right level, draw meaningful insights, and visualize conceptual and logical data models and flows. Collaborate with various teams and application owners to unify data concepts across finance applications across Citi. Stay ahead of AI. This space moves fast. We need someone who follows it seriously, brings new ideas back to the team, and actively applies what they're learning to the products we build. If you've been experimenting with new models, new tooling, or new patterns, that's exactly the kind of thinking we want in the room. Appropriately assess risk and impact when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency. Provide evaluative judgment based on analysis of information in complicated and unique situations, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Communicate like it matters. We're distributed across three continents. Clear, direct, proactive communication isn't a soft skill here. It's how the work gets done. Keep safety non-negotiable. We're building AI systems inside a global bank. Security, compliance, and AI safety aren't afterthoughts. You'll build with all of it in mind from the start. Report control gaps with transparency and take accountability of deliveries. Must-have skills: Demonstrated experience in Product Management and/or Product Development discipline Strong understanding of Finance processes and data flows, record to report, Accounting, reconciliation, regulatory reporting and financial close process, with ability to interpret financial data. Familiarity with Financial products and asset classes, with an appreciation of how transactions flow from source product systems to financial reporting Strong working knowledge of Agentic AI, ML, LLM, A2A concepts, Intelligent rule engine and their practical applications in business processes across financial services. Solid Experience with Data pipelines/ integrations and consumption patterns, Modelling, Data Lineage, Quality & Governance Good-to-have: Atleast familiarity and conceptual understanding of SQL/ Python/ APIs, Data Analytics Ability to Represent customer needs to guide product development features, functionality, and overall competitiveness. Ability to critically assess where AI adds value vs, where traditional rule-based automaton / process improvements are more effective ensuring pragmatic and cost-efficient solutions. Proven ability to translate ambiguous business problems into structured AI and automation opportunities, including defining problem statements, required data inputs and expected outcomes. Ability to apply ingenuity, creativity and analytical thinking to problem analysis and resolution in complicated and/or novel situations Build consensus and communicate the value proposition to key partners and stakeholders across the organization, ask right questions and challenge current ways of working to identify root-cause of problems. Highly self-motivated, effective communication and decision management skills, and has the willingness to learn and adapt in an agile environment.
Job Description: Salary Range: £45,000 - £60,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Ready to make an impact? Join Leonardo UK and help shape the future of defence and aerospace working on the once-in-a-generation programme delivering sixth-generation air capability. We are looking for a motivated and inquisitive Data Analyst to join the Performance Team within the Future Combat Air System (FCAS) Portfolio Office. As part of the Performance Team, you will work closely with other Business and Data Analysts directly reporting into the Performance Lead, to support the delivery of optimised data flows, and support the development and subsequent creation of insightful management reports using PowerBI and other tools, such as JIRA. The purpose of the FCAS Portfolio Office - Performance Team is to enhance and deliver Portfolio Performance reporting to enable data driven decision making and improve operational efficiency. We are aiming to provide meaningful insights from business management data to our Senior Leadership Team, Programme Managers and Wider Integrated Project Team (IPT) team members, through PowerBI and/or other systems. This requires sourcing, collating and moderating a multiplicity of views from across the business, and simplifying and rationalising a complex range of data to facilitate informed decisions making. You will gain first-hand experience and exposure in the decision-making processes at strategic through to operational level and understand how meaningful data analysis can support a range of stakeholders at varying seniority levels within the FCAS programme. This role offers hybrid working, allowing a combination of office-based and remote work, along with flexible working arrangements to support work life balance. What you'll do as a PMO Data Analyst Retrieve, structure and analyse business management data from across the Programmes and across functions, identifying data quality issues and applying appropriate fixes, understanding and reconciling different data sources. Support the maintenance and development of key interactive reports in PowerBI and other tools, to enable the effective management of the FCAS Programmes/Products, as well as to satisfy other Leonardo UK business reporting requirements. Identify and suggest ways to streamline existing data management processes. Support the implementation of improvement Initiatives. Participate in internal team user testing, peer review and validation sessions. On occasion, support the delivery of training in the use of new tools or new ways of working. On occasion, provide facilitation support at requirements gathering/stakeholder management forums. Communicate findings clearly to both technical and non technical audiences. What You'll Bring Strong analytical capability with expertise in manipulating and interpreting large datasets. Proven experience building and maintaining interactive dashboards in Power BI. Ability to design clear, intuitive, and user focused visualisations that drive decision making. Solid understanding of data modelling, data structures, and ensuring data integrity within reporting solutions. Experience translating business requirements into effective dashboard and reporting outputs. Strong data storytelling skills - able to distil complex analysis into clear, actionable insights. High attention to detail with a focus on accuracy, consistency, and reliability of data outputs. Experience automating reporting processes and optimising dashboard performance. Experience in the following areas would be advantageous but not essential Experience of working in a business management environment Experience of working with data from SAP, P6 Primavera, Business Objects (BObj) would be an advantage Experience with Python or R for data analysis Familiarity with data pipelines and SQL Be comfortable working in a small team and possess the flexibility to move to different tasks as priorities dictates. Experienced in using Atlassian tools (Confluence and Jira) Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Luton - Cap. Green 300 Additional Locations: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid
18/07/2026
Full time
Job Description: Salary Range: £45,000 - £60,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Ready to make an impact? Join Leonardo UK and help shape the future of defence and aerospace working on the once-in-a-generation programme delivering sixth-generation air capability. We are looking for a motivated and inquisitive Data Analyst to join the Performance Team within the Future Combat Air System (FCAS) Portfolio Office. As part of the Performance Team, you will work closely with other Business and Data Analysts directly reporting into the Performance Lead, to support the delivery of optimised data flows, and support the development and subsequent creation of insightful management reports using PowerBI and other tools, such as JIRA. The purpose of the FCAS Portfolio Office - Performance Team is to enhance and deliver Portfolio Performance reporting to enable data driven decision making and improve operational efficiency. We are aiming to provide meaningful insights from business management data to our Senior Leadership Team, Programme Managers and Wider Integrated Project Team (IPT) team members, through PowerBI and/or other systems. This requires sourcing, collating and moderating a multiplicity of views from across the business, and simplifying and rationalising a complex range of data to facilitate informed decisions making. You will gain first-hand experience and exposure in the decision-making processes at strategic through to operational level and understand how meaningful data analysis can support a range of stakeholders at varying seniority levels within the FCAS programme. This role offers hybrid working, allowing a combination of office-based and remote work, along with flexible working arrangements to support work life balance. What you'll do as a PMO Data Analyst Retrieve, structure and analyse business management data from across the Programmes and across functions, identifying data quality issues and applying appropriate fixes, understanding and reconciling different data sources. Support the maintenance and development of key interactive reports in PowerBI and other tools, to enable the effective management of the FCAS Programmes/Products, as well as to satisfy other Leonardo UK business reporting requirements. Identify and suggest ways to streamline existing data management processes. Support the implementation of improvement Initiatives. Participate in internal team user testing, peer review and validation sessions. On occasion, support the delivery of training in the use of new tools or new ways of working. On occasion, provide facilitation support at requirements gathering/stakeholder management forums. Communicate findings clearly to both technical and non technical audiences. What You'll Bring Strong analytical capability with expertise in manipulating and interpreting large datasets. Proven experience building and maintaining interactive dashboards in Power BI. Ability to design clear, intuitive, and user focused visualisations that drive decision making. Solid understanding of data modelling, data structures, and ensuring data integrity within reporting solutions. Experience translating business requirements into effective dashboard and reporting outputs. Strong data storytelling skills - able to distil complex analysis into clear, actionable insights. High attention to detail with a focus on accuracy, consistency, and reliability of data outputs. Experience automating reporting processes and optimising dashboard performance. Experience in the following areas would be advantageous but not essential Experience of working in a business management environment Experience of working with data from SAP, P6 Primavera, Business Objects (BObj) would be an advantage Experience with Python or R for data analysis Familiarity with data pipelines and SQL Be comfortable working in a small team and possess the flexibility to move to different tasks as priorities dictates. Experienced in using Atlassian tools (Confluence and Jira) Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Luton - Cap. Green 300 Additional Locations: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid
Job title: Programme Manager - Digital, Data & AI Base: Health Innovation KSS's primary place of business is The Beehive, located in Gatwick/Crawley, West Sussex. Contractually, this will be your normal place of work. Salary: £55,000 to £60,000 (1.0 FTE) Contract: 37.5 hours per week, 12-months FTC Location: The role is predominantly remote, although Health Innovation KSS works on a hybrid basis. Post holders are expected to be based in, or be able to attend meetings in the Kent, Surrey, Sussex geography. Reports to: Director for Digital, Data & AI. Job Purpose Working as part of the Commercial team within Health Innovation, providing operational management role for a portfolio of fee-based digital, data and AI programme areas. Supporting the Director for DDAI in scoping fee-based work to support NHS providers across the region. Leading teams (including associates) to deliver fee-based DDAI programmes. Delivering programmes of DDAI work. Supporting colleagues across the organisation to deliver the spread and adoption of DDAI innovation into practice, developing the innovation eco system and pipeline. Making a contribution to the income generation pipeline to generate income for Health Innovation KSS to ensure long term sustainability by: Contributing to bids or grant applications. Working closely with Director of DDAI, Heads of Portfolio, Associate Directors and Directors to support and facilitate: The development of new service offerings for our stakeholders and ensuring that a clear customer focus is maintained. The cultivation of existing customer demand through the marketing of existing service provision. The cultivation of new customers through service development opportunities. Key responsibilities Support the operational implementation of the KSS Digital, Data and AI strategy. Provide robust, pragmatic programme management to Health Innovation KSS DDAI fee based services. You will support the Director for Digital, Data and AI to deliver a range of services including, but not limited to: Support NHS provider organisations to assess and improve their digital and data innovation adoption readiness. Facilitate the implementation and adoption of digital technology solutions partners from readiness assessment through to deployment and evaluation. Work with NHS boards and senior leaders to build understanding, confidence and responsible governance frameworks for AI adoption. Support partners to embed sustainable user centred design and change management practices to support digital and AI implementations. Coordinate the Equity Charter Diagnostic, supporting digital teams to assess and address equity considerations within their digital transformation programmes. Act as an operational point of contact for NHS provider organisations, ICUs teams and partners engaged in the DDAI programme across Kent, Surrey and Sussex. Be responsible for the production of, and input to, informal and quarterly performance reports covering DDAI programme activity, outputs and impact. Build strong operational working relationships with digital leaders across the KSS geography to support delivery of their DDAI priorities. Support the development of new fee based DDAI service offerings and contribute to income generation activity, including scoping packages of support for NHS providers, and identifying opportunities. Stay abreast of national policy, guidance and investment relating to NHS digital transformation and AI, and apply this knowledge to programme development and stakeholder engagement. Have operational oversight of programme budgets and, where appropriate, process expenditure and liaise between the programme team and relevant management functions. Work closely with Health Innovation KSS colleagues, NHS England regional teams and external partners (including analytics and evaluation partners) to support achievement of the aims of the DDAI strategy. Essential Experience of leading or supporting digital transformation programmes in health or a related sector, including working with clinical and operational teams to implement technology enabled change. Experience of applying user centred methods to digital innovation and/or transformation programmes. An understanding of NHS technology architecture and key digital systems. Knowledge of the NHS digital landscape, including NHS England's digital and data priorities, and relevant national programmes (e.g. Frontline Digitisation, NHS AI Lab, Copilot). Experience of working with data, including data quality, data infrastructure, analytics, or data driven improvement, in an NHS or public sector context. Understanding of AI and machine learning as applied in healthcare settings, including associated governance, ethical and equity considerations. Ability to translate complex technical and digital concepts for non technical clinical and leadership audiences. Experience of engaging and influencing senior stakeholders, including board level leaders and CIOs, in the context of digital change. Desirable Experience of implementing or supporting Ambient Voice Technology, Electronic Patient Record systems, or other clinical and/or back office digital tools. Familiarity with AI governance frameworks and clinical safety standards relevant to healthcare AI (e.g. DCB0129/0160, NHS AI governance guidance). Experience of equity focused approaches to digital transformation, including understanding of digital exclusion and health inequalities. Experience of user centred design and change management methodologies in the context of digital or technology implementation. Knowledge of health data standards, interoperability frameworks (e.g. FHIR, SNOMED CT). Experience of income generation or commercial development in a health innovation, consultancy or digital health context. General responsibilities To act as a key member of the Commercial Team. To promote the values of Health Innovation KSS. To ensure effective communications within and between project teams, be involved in and participate in meetings, team briefings, development days, corporate events and so on. To engage with your line manager in regular performance and development reviews against agreed objectives. To be responsible for actively identifying your own development needs and committing to a personal development plan based on continuous learning. Values and Behaviours Health Innovation KSS has developed a clear vision for the direction of the company. A set of values and behaviours have also been developed and agreed to underpin this vision. Our values and behaviours framework can be found below. Applicants and employees will be expected to demonstrate an understanding of and commitment to these values and behaviours, which will be assessed through the recruitment, selection and appraisal. It is the desire of Health Innovation KSS to broaden diversity within its workforce. Diversity & Equal Opportunities Health Innovation KSS is an equal opportunities employer and ensures that all new, existing and prospective employees are treated fairly through the principles of equal treatment and promotion of diversity. This includes: Ensuring that all individuals who come into contact with Health Innovation KSS, whether as employees, stakeholders or in any other capacity are treated with dignity and respect; Ensuring that the opportunities Health Innovation KSS provides for learning, personal development and employment are made available on a non discriminatory basis and; Providing a safe, supportive and welcoming environment for employees, stakeholders, visitors and others. Along with fifteen HINs in the HIN Network, we are committed to a series of pledges to further support the diversity and innovation agenda.
18/07/2026
Full time
Job title: Programme Manager - Digital, Data & AI Base: Health Innovation KSS's primary place of business is The Beehive, located in Gatwick/Crawley, West Sussex. Contractually, this will be your normal place of work. Salary: £55,000 to £60,000 (1.0 FTE) Contract: 37.5 hours per week, 12-months FTC Location: The role is predominantly remote, although Health Innovation KSS works on a hybrid basis. Post holders are expected to be based in, or be able to attend meetings in the Kent, Surrey, Sussex geography. Reports to: Director for Digital, Data & AI. Job Purpose Working as part of the Commercial team within Health Innovation, providing operational management role for a portfolio of fee-based digital, data and AI programme areas. Supporting the Director for DDAI in scoping fee-based work to support NHS providers across the region. Leading teams (including associates) to deliver fee-based DDAI programmes. Delivering programmes of DDAI work. Supporting colleagues across the organisation to deliver the spread and adoption of DDAI innovation into practice, developing the innovation eco system and pipeline. Making a contribution to the income generation pipeline to generate income for Health Innovation KSS to ensure long term sustainability by: Contributing to bids or grant applications. Working closely with Director of DDAI, Heads of Portfolio, Associate Directors and Directors to support and facilitate: The development of new service offerings for our stakeholders and ensuring that a clear customer focus is maintained. The cultivation of existing customer demand through the marketing of existing service provision. The cultivation of new customers through service development opportunities. Key responsibilities Support the operational implementation of the KSS Digital, Data and AI strategy. Provide robust, pragmatic programme management to Health Innovation KSS DDAI fee based services. You will support the Director for Digital, Data and AI to deliver a range of services including, but not limited to: Support NHS provider organisations to assess and improve their digital and data innovation adoption readiness. Facilitate the implementation and adoption of digital technology solutions partners from readiness assessment through to deployment and evaluation. Work with NHS boards and senior leaders to build understanding, confidence and responsible governance frameworks for AI adoption. Support partners to embed sustainable user centred design and change management practices to support digital and AI implementations. Coordinate the Equity Charter Diagnostic, supporting digital teams to assess and address equity considerations within their digital transformation programmes. Act as an operational point of contact for NHS provider organisations, ICUs teams and partners engaged in the DDAI programme across Kent, Surrey and Sussex. Be responsible for the production of, and input to, informal and quarterly performance reports covering DDAI programme activity, outputs and impact. Build strong operational working relationships with digital leaders across the KSS geography to support delivery of their DDAI priorities. Support the development of new fee based DDAI service offerings and contribute to income generation activity, including scoping packages of support for NHS providers, and identifying opportunities. Stay abreast of national policy, guidance and investment relating to NHS digital transformation and AI, and apply this knowledge to programme development and stakeholder engagement. Have operational oversight of programme budgets and, where appropriate, process expenditure and liaise between the programme team and relevant management functions. Work closely with Health Innovation KSS colleagues, NHS England regional teams and external partners (including analytics and evaluation partners) to support achievement of the aims of the DDAI strategy. Essential Experience of leading or supporting digital transformation programmes in health or a related sector, including working with clinical and operational teams to implement technology enabled change. Experience of applying user centred methods to digital innovation and/or transformation programmes. An understanding of NHS technology architecture and key digital systems. Knowledge of the NHS digital landscape, including NHS England's digital and data priorities, and relevant national programmes (e.g. Frontline Digitisation, NHS AI Lab, Copilot). Experience of working with data, including data quality, data infrastructure, analytics, or data driven improvement, in an NHS or public sector context. Understanding of AI and machine learning as applied in healthcare settings, including associated governance, ethical and equity considerations. Ability to translate complex technical and digital concepts for non technical clinical and leadership audiences. Experience of engaging and influencing senior stakeholders, including board level leaders and CIOs, in the context of digital change. Desirable Experience of implementing or supporting Ambient Voice Technology, Electronic Patient Record systems, or other clinical and/or back office digital tools. Familiarity with AI governance frameworks and clinical safety standards relevant to healthcare AI (e.g. DCB0129/0160, NHS AI governance guidance). Experience of equity focused approaches to digital transformation, including understanding of digital exclusion and health inequalities. Experience of user centred design and change management methodologies in the context of digital or technology implementation. Knowledge of health data standards, interoperability frameworks (e.g. FHIR, SNOMED CT). Experience of income generation or commercial development in a health innovation, consultancy or digital health context. General responsibilities To act as a key member of the Commercial Team. To promote the values of Health Innovation KSS. To ensure effective communications within and between project teams, be involved in and participate in meetings, team briefings, development days, corporate events and so on. To engage with your line manager in regular performance and development reviews against agreed objectives. To be responsible for actively identifying your own development needs and committing to a personal development plan based on continuous learning. Values and Behaviours Health Innovation KSS has developed a clear vision for the direction of the company. A set of values and behaviours have also been developed and agreed to underpin this vision. Our values and behaviours framework can be found below. Applicants and employees will be expected to demonstrate an understanding of and commitment to these values and behaviours, which will be assessed through the recruitment, selection and appraisal. It is the desire of Health Innovation KSS to broaden diversity within its workforce. Diversity & Equal Opportunities Health Innovation KSS is an equal opportunities employer and ensures that all new, existing and prospective employees are treated fairly through the principles of equal treatment and promotion of diversity. This includes: Ensuring that all individuals who come into contact with Health Innovation KSS, whether as employees, stakeholders or in any other capacity are treated with dignity and respect; Ensuring that the opportunities Health Innovation KSS provides for learning, personal development and employment are made available on a non discriminatory basis and; Providing a safe, supportive and welcoming environment for employees, stakeholders, visitors and others. Along with fifteen HINs in the HIN Network, we are committed to a series of pledges to further support the diversity and innovation agenda.
Health Innovation KSS seeks a Programme Manager - Digital, Data & AI to lead fee-based DDAI programmes for NHS providers across Kent, Surrey and Sussex. This role combines remote/hybrid work with regional meetings, and requires overseeing operations, budgets and income generation to sustain the programme portfolio. You will work with the Director for Digital, Data & AI, senior leaders and partners to develop new service offerings while ensuring governance, equity in digital transformation, and
18/07/2026
Full time
Health Innovation KSS seeks a Programme Manager - Digital, Data & AI to lead fee-based DDAI programmes for NHS providers across Kent, Surrey and Sussex. This role combines remote/hybrid work with regional meetings, and requires overseeing operations, budgets and income generation to sustain the programme portfolio. You will work with the Director for Digital, Data & AI, senior leaders and partners to develop new service offerings while ensuring governance, equity in digital transformation, and
About the Role Why choose us? BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The Systems Specialist plays a crucial role within the Systems Team, supporting the organisation's IT strategy by driving excellence, standardisation, and continuous improvement. This role is responsible for owning and supporting a portfolio of systems across the business, including ERP, PLM, and departmental applications. Acting as the primary point of contact, the specialist ensures system stability, integrity, and performance through effective lifecycle management, governance, and documentation of processes and standards. The role also provides expert guidance to stakeholders, promotes best practices, and ensures a consistent, high quality approach to system management, with a strong focus on delivering value and maintaining high levels of user satisfaction. Key Responsibilities Administer and support core business systems, including Sage X3 and Microsoft Business Central, managing user access, security, permissions, and licensing while ensuring system integrity and compliance. Manage issue tracking and change request processes to ensure timely resolution and system stability. Monitor system performance and execute daily operational tasks to ensure optimal functionality. Establish clear communication channels with business stakeholders and act as a key point of contact for system related matters. Facilitate and support functional and cross functional workshops to drive process adoption and standardisation. What are we looking for ERP System Administration (Preferably Business Central/Sage X3, PHP, SQL, HTML, CSS, JavaScript) Prioritise and manage incidents and service requests, ensuring timely resolution in line with agreed service levels and minimising impact on business operations. Change Management; manage & enable the change management across all stakeholders. Experience in documenting processes, specifications, policies, and standards. Experience of leading process change; proactive approach to developing and enhancing business processes. Analytical, structured problem solver with strong attention to detail. Able to balance operational realities with standardisation and control requirements. What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About the Company BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid resilience and drive system change, we support the global drive to net zero, helping create a future proof Infrastructure.
18/07/2026
Full time
About the Role Why choose us? BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The Systems Specialist plays a crucial role within the Systems Team, supporting the organisation's IT strategy by driving excellence, standardisation, and continuous improvement. This role is responsible for owning and supporting a portfolio of systems across the business, including ERP, PLM, and departmental applications. Acting as the primary point of contact, the specialist ensures system stability, integrity, and performance through effective lifecycle management, governance, and documentation of processes and standards. The role also provides expert guidance to stakeholders, promotes best practices, and ensures a consistent, high quality approach to system management, with a strong focus on delivering value and maintaining high levels of user satisfaction. Key Responsibilities Administer and support core business systems, including Sage X3 and Microsoft Business Central, managing user access, security, permissions, and licensing while ensuring system integrity and compliance. Manage issue tracking and change request processes to ensure timely resolution and system stability. Monitor system performance and execute daily operational tasks to ensure optimal functionality. Establish clear communication channels with business stakeholders and act as a key point of contact for system related matters. Facilitate and support functional and cross functional workshops to drive process adoption and standardisation. What are we looking for ERP System Administration (Preferably Business Central/Sage X3, PHP, SQL, HTML, CSS, JavaScript) Prioritise and manage incidents and service requests, ensuring timely resolution in line with agreed service levels and minimising impact on business operations. Change Management; manage & enable the change management across all stakeholders. Experience in documenting processes, specifications, policies, and standards. Experience of leading process change; proactive approach to developing and enhancing business processes. Analytical, structured problem solver with strong attention to detail. Able to balance operational realities with standardisation and control requirements. What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About the Company BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid resilience and drive system change, we support the global drive to net zero, helping create a future proof Infrastructure.
SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY
Sheffield, Yorkshire
Lead Transport Research and Data Analyst Application Deadline: 2 August 2026 Department: Data and Intelligence Employment Type: Permanent - Full Time Location: Sheffield Head Office Reporting To: Alexander McPhie Compensation: £47,181 - £50,269 / year Description Hours: 37 hours per week (full time) Contract: Permanent Salary: Grade 10 - £47,181 - £50,269 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) South Yorkshire Mayoral Combined Authority (SYMCA) is committed to creating a modern, integrated and sustainable transport network that supports economic growth and improves opportunities for people across the region. We are looking for a Lead Transport Research & Data Analyst to join our Insight Team. This is an exciting opportunity for an experienced research and data professional to lead the development of transport research, insight and evidence that informs strategic decision making and demonstrates the impact of transport investment across South Yorkshire. Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile. (please see role profile attached). Please note, all applications should be made directly via our careers portal. In your cover letter, please discuss your experience with the following: Designing and analysing the results of surveys Analysing and presenting data for a broad and varied audience, including stakeholders and partners Strong communication, negotiation and interpersonal skills with the ability to manage contractors and deal with a variety of internal and external stakeholders Defining and delivering specific measurable results to affect programme change, ensuring approaches provide a strong rationale for change. (please specify if you want specific criteria to be exampled About the role As Lead Transport Research & Data Analyst, you will lead the delivery of research and analysis that supports SYMCA's Transport Directorate. You will oversee a programme of transport surveys, customer research and consultation activity, ensuring that high-quality insight is available to support policy development, service improvement and investment decisions. You will lead a specialist team with line management responsibility of a data analyst, responsible for transport research and analysis across key transport programmes, including bus, tram, rail and active travel. Working closely with senior colleagues, local authorities and transport partners, you will transform complex data into meaningful insight and clear recommendations. The role will involve developing dashboards and reporting tools, managing data quality and governance standards, and supporting the continuous improvement of how evidence is used across the organisation. About you We are looking for an experienced research and data professional with a strong background in analysing complex information and turning it into clear, actionable insight. You will have experience: Leading multiple research programmes at once. As a confident communicator who can build strong relationships with colleagues, stakeholders and partners, while providing expert advice and challenging constructively when required. Presenting statistical information and research findings to a non-technical audience. Understanding data governance protocols including adherence to data quality standards, data protection and quality assurance both in an electronic research and market research environment. Providing specialist and technical advice and guidance to managers at all levels of seniority and external stakeholders. Defining and delivering specific measurable results to affect programme change, ensuring approaches provide a strong rationale for change. Designing and analysing the results of surveys. Analysing and interpreting data from a variety of sources to support improved evidence led decision making. Using Excel and PowerBI for processing, presenting, and manipulating data. Presenting data and findings from data analysis in visual form (i.e. charts, dashboardsUsing SQL (or similar) for extracting and manipulating large datasets Most importantly, you will be passionate about using data, research and insight to improve transport services and help shape the future of transport across South Yorkshire. Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of our benefits include: Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in addition to your normal annual leave. Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes. Training on the job - Support with upskilling skills through on-the-job training and qualifications. Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority - Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment; all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
18/07/2026
Full time
Lead Transport Research and Data Analyst Application Deadline: 2 August 2026 Department: Data and Intelligence Employment Type: Permanent - Full Time Location: Sheffield Head Office Reporting To: Alexander McPhie Compensation: £47,181 - £50,269 / year Description Hours: 37 hours per week (full time) Contract: Permanent Salary: Grade 10 - £47,181 - £50,269 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) South Yorkshire Mayoral Combined Authority (SYMCA) is committed to creating a modern, integrated and sustainable transport network that supports economic growth and improves opportunities for people across the region. We are looking for a Lead Transport Research & Data Analyst to join our Insight Team. This is an exciting opportunity for an experienced research and data professional to lead the development of transport research, insight and evidence that informs strategic decision making and demonstrates the impact of transport investment across South Yorkshire. Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile. (please see role profile attached). Please note, all applications should be made directly via our careers portal. In your cover letter, please discuss your experience with the following: Designing and analysing the results of surveys Analysing and presenting data for a broad and varied audience, including stakeholders and partners Strong communication, negotiation and interpersonal skills with the ability to manage contractors and deal with a variety of internal and external stakeholders Defining and delivering specific measurable results to affect programme change, ensuring approaches provide a strong rationale for change. (please specify if you want specific criteria to be exampled About the role As Lead Transport Research & Data Analyst, you will lead the delivery of research and analysis that supports SYMCA's Transport Directorate. You will oversee a programme of transport surveys, customer research and consultation activity, ensuring that high-quality insight is available to support policy development, service improvement and investment decisions. You will lead a specialist team with line management responsibility of a data analyst, responsible for transport research and analysis across key transport programmes, including bus, tram, rail and active travel. Working closely with senior colleagues, local authorities and transport partners, you will transform complex data into meaningful insight and clear recommendations. The role will involve developing dashboards and reporting tools, managing data quality and governance standards, and supporting the continuous improvement of how evidence is used across the organisation. About you We are looking for an experienced research and data professional with a strong background in analysing complex information and turning it into clear, actionable insight. You will have experience: Leading multiple research programmes at once. As a confident communicator who can build strong relationships with colleagues, stakeholders and partners, while providing expert advice and challenging constructively when required. Presenting statistical information and research findings to a non-technical audience. Understanding data governance protocols including adherence to data quality standards, data protection and quality assurance both in an electronic research and market research environment. Providing specialist and technical advice and guidance to managers at all levels of seniority and external stakeholders. Defining and delivering specific measurable results to affect programme change, ensuring approaches provide a strong rationale for change. Designing and analysing the results of surveys. Analysing and interpreting data from a variety of sources to support improved evidence led decision making. Using Excel and PowerBI for processing, presenting, and manipulating data. Presenting data and findings from data analysis in visual form (i.e. charts, dashboardsUsing SQL (or similar) for extracting and manipulating large datasets Most importantly, you will be passionate about using data, research and insight to improve transport services and help shape the future of transport across South Yorkshire. Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of our benefits include: Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in addition to your normal annual leave. Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes. Training on the job - Support with upskilling skills through on-the-job training and qualifications. Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority - Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment; all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
Job Description My client, a leading organisation operating critical infrastructure across Northern Ireland, is seeking an experienced Senior Business Analyst to join their Digital Innovation team. This is an exciting opportunity to play a key role in a major IT transformation programme, helping shape the future of enterprise systems, digital platforms, cloud technologies and data-driven solutions. Competitive salary with performance-related bonus Hybrid working (3 days office / 2 days remote) Private medical insurance Enhanced pension contribution Excellent career progression opportunities Flexible working environment Professional development and training Excellent annual leave and wellbeing benefits You will join a collaborative team delivering one of the organisation's most significant digital transformation programmes. Working closely with business stakeholders, technical teams and third-party suppliers, you will help define future business processes, gather and document requirements, and ensure new technology solutions meet strategic business objectives. The role offers exposure to enterprise applications, cloud platforms, operational systems, data analytics, and large-scale business change within a highly regulated environment. The Role As a Senior Business Analyst you will: Lead business analysis activities across multiple transformation initiatives. Gather, analyse and document business and functional requirements. Facilitate workshops and stakeholder meetings to define business needs. Translate complex business requirements into structured specifications for technical delivery teams. Produce Business Requirements Documents (BRDs), process maps, business process models and functional specifications. Support business case development and solution option analysis. Work with internal teams and third-party suppliers to deliver business solutions. Identify project risks, issues and dependencies and communicate these effectively. Support requirements prioritisation and governance through formal sign-off. Contribute to solution design, ensuring cross-system impacts are considered. Support User Acceptance Testing (UAT), implementation planning and change management activities. Drive continuous improvement by identifying opportunities to enhance business processes and ways of working. The Person Significant experience as a Business Analyst delivering technology or digital transformation projects. Strong experience gathering and documenting business and functional requirements. Experience facilitating workshops and engaging with senior stakeholders. Excellent understanding of the Software Development Life Cycle (SDLC). Experience working across both Agile and Waterfall delivery methodologies. Strong stakeholder management and communication skills. Ability to translate complex business needs into clear technical documentation. Experience with process mapping, business process modelling and requirements documentation. Strong analytical and problem-solving skills. Experience working within governance and change control frameworks. Desirable Experience within utilities, energy, infrastructure or other highly regulated industries. Experience working with enterprise applications, cloud technologies or data-driven platforms. For further information on this opportunity, or any other Business Analysis roles across Belfast or Northern Ireland, apply via the link or contact us for a confidential discussion today. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates. Applicants must have the right to work in the UK. Sponsorship is not available for this position.
18/07/2026
Full time
Job Description My client, a leading organisation operating critical infrastructure across Northern Ireland, is seeking an experienced Senior Business Analyst to join their Digital Innovation team. This is an exciting opportunity to play a key role in a major IT transformation programme, helping shape the future of enterprise systems, digital platforms, cloud technologies and data-driven solutions. Competitive salary with performance-related bonus Hybrid working (3 days office / 2 days remote) Private medical insurance Enhanced pension contribution Excellent career progression opportunities Flexible working environment Professional development and training Excellent annual leave and wellbeing benefits You will join a collaborative team delivering one of the organisation's most significant digital transformation programmes. Working closely with business stakeholders, technical teams and third-party suppliers, you will help define future business processes, gather and document requirements, and ensure new technology solutions meet strategic business objectives. The role offers exposure to enterprise applications, cloud platforms, operational systems, data analytics, and large-scale business change within a highly regulated environment. The Role As a Senior Business Analyst you will: Lead business analysis activities across multiple transformation initiatives. Gather, analyse and document business and functional requirements. Facilitate workshops and stakeholder meetings to define business needs. Translate complex business requirements into structured specifications for technical delivery teams. Produce Business Requirements Documents (BRDs), process maps, business process models and functional specifications. Support business case development and solution option analysis. Work with internal teams and third-party suppliers to deliver business solutions. Identify project risks, issues and dependencies and communicate these effectively. Support requirements prioritisation and governance through formal sign-off. Contribute to solution design, ensuring cross-system impacts are considered. Support User Acceptance Testing (UAT), implementation planning and change management activities. Drive continuous improvement by identifying opportunities to enhance business processes and ways of working. The Person Significant experience as a Business Analyst delivering technology or digital transformation projects. Strong experience gathering and documenting business and functional requirements. Experience facilitating workshops and engaging with senior stakeholders. Excellent understanding of the Software Development Life Cycle (SDLC). Experience working across both Agile and Waterfall delivery methodologies. Strong stakeholder management and communication skills. Ability to translate complex business needs into clear technical documentation. Experience with process mapping, business process modelling and requirements documentation. Strong analytical and problem-solving skills. Experience working within governance and change control frameworks. Desirable Experience within utilities, energy, infrastructure or other highly regulated industries. Experience working with enterprise applications, cloud technologies or data-driven platforms. For further information on this opportunity, or any other Business Analysis roles across Belfast or Northern Ireland, apply via the link or contact us for a confidential discussion today. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates. Applicants must have the right to work in the UK. Sponsorship is not available for this position.
Summary At Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Customer Engagement, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft's partner, with a strong focus on Qualifications Key Responsibilities: Solution Design & Configuration: Assist customers to further enhance their Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.). Ensure the system is set up to optimise workflows, data management, and reporting. Client Engagement: Collaborate with stakeholders to analyse incidents and translate them into functional solutions and fixes. Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. Customisation & Integration: Customise Dynamics 365 CE to match client specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. This is a hybrid role that combines remote work with regular client engagement. The successful candidate must be fluent in both French and English and be comfortable traveling to client locations as business needs require. AI Adoption & Transformation Consultant As a AI Adoption & Transformation Consultant, you will guide enterprise clients through the people side of AI transformation. Working at the intersection of business strategy, organisational change management, employee experience, and Microsoft Copilot adoption, you will help clients identify high value use cases, accelerate workforce readiness, drive behavioural change, and realise measurable business outcomes from AI investments. You will work directly with executives, business leaders, and technology stakeholders to shape transformation strategies, facilitate AI adoption programmes, and build scalable approaches that help organisations embrace new ways of working. What You'll Do Partner with executive and business stakeholders to identify, prioritise, and evaluate AI and Copilot opportunities. Develop adoption roadmaps aligned to business objectives and workforce transformation goals. Help clients establish AI governance, readiness, and value realisation strategies. Translate emerging AI capabilities into practical business outcomes. Lead Adoption & Change Programs Assess organisational readiness, stakeholder needs, change impacts, and adoption barriers. Design and execute enterprise wide adoption strategies for Microsoft Copilot and AI enabled solutions. Develop communications, engagement, training, and reinforcement plans to drive sustained behavioural change. Facilitate executive workshops, stakeholder alignment sessions, and transformation planning activities. Enable Business Value Realisation Define adoption metrics, success criteria, and value measurement frameworks. Monitor adoption progress and recommend improvements based on user feedback and usage insights. Help clients connect AI adoption efforts to productivity, employee experience, and business performance outcomes. Create executive ready narratives that communicate progress, impact, and opportunities for continued growth. Build Scalable Adoption Programs Design champion networks, enablement programmes, and change acceleration initiatives. Develop repeatable playbooks, toolkits, training assets, and governance approaches. Support organisations as they scale AI adoption across business units, geographies, and workforce populations. Avanade's is comprised of two channels to market, direct through Avanade relationships and indirect through our parent companies of Microsoft and Accenture, known as the Accenture Microsoft Business Group (AMBG). These channels are responsible for developing market relevant capabilities and solutions to help clients resolve critical business and technology issues. Through practices they provide sales, solutioning and delivery support to client groups and accounts to help us win and sustain long lasting relationships with our clients. In addition to direct relationships with clients, each channel works closely with Avanade's most significant partners - Microsoft and Accenture, as well as other alliances - to drive growth of the business and the practices therein. Key Responsibilities What you'll do: Thought leadership Sales, Solutioning, and Delivery Create and Evolve GTM Assets and Solutions Establish internal and client facing relationships, building a strong network and trust Be a brand ambassador, representing AMBG Security in the market and with our clients and partners. United Kingdom Associate / Analyst Key Responsibilities Configure, build and maintain Copilot Studio agents and conversational experiences. Develop and optimise topics, prompts, actions and knowledge sources. Test, troubleshoot and improve agent performance and user experience. Support the integration of Copilot Studio with Microsoft 365, SharePoint and Power Platform solutions. Power Platform Development Develop and enhance Power Apps, Power Automate workflows and Dataverse solutions. Assist in delivering low code business applications and automation solutions. Support integration between Microsoft platforms and business systems. Configure and maintain SharePoint sites, libraries and content repositories. Assist in structuring content, metadata and information architecture to support AI driven knowledge experiences. Ensure knowledge sources are maintained and optimised for retrieval and accuracy. Client & Project Support Participate in requirements gathering workshops and discovery activities. Assist in documenting business requirements, user stories and solution designs. Support testing, deployment and hyper care activities during project delivery. Collaborate with multidisciplinary teams to deliver innovative business solutions. Continuously develop skills in Copilot Studio, Power Platform and Generative AI technologies. Contribute reusable assets, accelerators and best practices. Participate in internal communities of practice, training programmes and knowledge sharing initiatives. Requirements Experience with Power Platform, including Power Apps and/or Power Automate. Experience using or administering SharePoint Online. Understanding of Microsoft 365 services and collaboration platforms. Strong analytical, problem solving and communication skills. Ability to work effectively in a collaborative team environment. Passion for learning emerging technologies and AI solutions. Exposure to Copilot Studio, chatbots or conversational AI technologies. Experience with Dataverse and Microsoft APIs/connectors. Understanding of Generative AI concepts and prompt engineering. Experience delivering client facing technology solutions. Microsoft certifications in Power Platform, Microsoft 365 or related technologies. What We Offer Opportunity to build hands on experience with Microsoft Copilot Studio and AI technologies. Structured career development and learning pathways in Copilot Studio and Generative AI. Access to industry leading training, certifications and mentoring programmes. Exposure to innovative client projects across multiple industries. Collaboration with experienced consultants, architects and AI specialists. A supportive and inclusive culture that encourages learning, innovation and professional growth. Clear progression opportunities from Associate Analyst through to Consultant and Solution Architect roles. Flexible and modern ways of working with access to the latest Microsoft technologies.
18/07/2026
Full time
Summary At Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Customer Engagement, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft's partner, with a strong focus on Qualifications Key Responsibilities: Solution Design & Configuration: Assist customers to further enhance their Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.). Ensure the system is set up to optimise workflows, data management, and reporting. Client Engagement: Collaborate with stakeholders to analyse incidents and translate them into functional solutions and fixes. Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. Customisation & Integration: Customise Dynamics 365 CE to match client specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. This is a hybrid role that combines remote work with regular client engagement. The successful candidate must be fluent in both French and English and be comfortable traveling to client locations as business needs require. AI Adoption & Transformation Consultant As a AI Adoption & Transformation Consultant, you will guide enterprise clients through the people side of AI transformation. Working at the intersection of business strategy, organisational change management, employee experience, and Microsoft Copilot adoption, you will help clients identify high value use cases, accelerate workforce readiness, drive behavioural change, and realise measurable business outcomes from AI investments. You will work directly with executives, business leaders, and technology stakeholders to shape transformation strategies, facilitate AI adoption programmes, and build scalable approaches that help organisations embrace new ways of working. What You'll Do Partner with executive and business stakeholders to identify, prioritise, and evaluate AI and Copilot opportunities. Develop adoption roadmaps aligned to business objectives and workforce transformation goals. Help clients establish AI governance, readiness, and value realisation strategies. Translate emerging AI capabilities into practical business outcomes. Lead Adoption & Change Programs Assess organisational readiness, stakeholder needs, change impacts, and adoption barriers. Design and execute enterprise wide adoption strategies for Microsoft Copilot and AI enabled solutions. Develop communications, engagement, training, and reinforcement plans to drive sustained behavioural change. Facilitate executive workshops, stakeholder alignment sessions, and transformation planning activities. Enable Business Value Realisation Define adoption metrics, success criteria, and value measurement frameworks. Monitor adoption progress and recommend improvements based on user feedback and usage insights. Help clients connect AI adoption efforts to productivity, employee experience, and business performance outcomes. Create executive ready narratives that communicate progress, impact, and opportunities for continued growth. Build Scalable Adoption Programs Design champion networks, enablement programmes, and change acceleration initiatives. Develop repeatable playbooks, toolkits, training assets, and governance approaches. Support organisations as they scale AI adoption across business units, geographies, and workforce populations. Avanade's is comprised of two channels to market, direct through Avanade relationships and indirect through our parent companies of Microsoft and Accenture, known as the Accenture Microsoft Business Group (AMBG). These channels are responsible for developing market relevant capabilities and solutions to help clients resolve critical business and technology issues. Through practices they provide sales, solutioning and delivery support to client groups and accounts to help us win and sustain long lasting relationships with our clients. In addition to direct relationships with clients, each channel works closely with Avanade's most significant partners - Microsoft and Accenture, as well as other alliances - to drive growth of the business and the practices therein. Key Responsibilities What you'll do: Thought leadership Sales, Solutioning, and Delivery Create and Evolve GTM Assets and Solutions Establish internal and client facing relationships, building a strong network and trust Be a brand ambassador, representing AMBG Security in the market and with our clients and partners. United Kingdom Associate / Analyst Key Responsibilities Configure, build and maintain Copilot Studio agents and conversational experiences. Develop and optimise topics, prompts, actions and knowledge sources. Test, troubleshoot and improve agent performance and user experience. Support the integration of Copilot Studio with Microsoft 365, SharePoint and Power Platform solutions. Power Platform Development Develop and enhance Power Apps, Power Automate workflows and Dataverse solutions. Assist in delivering low code business applications and automation solutions. Support integration between Microsoft platforms and business systems. Configure and maintain SharePoint sites, libraries and content repositories. Assist in structuring content, metadata and information architecture to support AI driven knowledge experiences. Ensure knowledge sources are maintained and optimised for retrieval and accuracy. Client & Project Support Participate in requirements gathering workshops and discovery activities. Assist in documenting business requirements, user stories and solution designs. Support testing, deployment and hyper care activities during project delivery. Collaborate with multidisciplinary teams to deliver innovative business solutions. Continuously develop skills in Copilot Studio, Power Platform and Generative AI technologies. Contribute reusable assets, accelerators and best practices. Participate in internal communities of practice, training programmes and knowledge sharing initiatives. Requirements Experience with Power Platform, including Power Apps and/or Power Automate. Experience using or administering SharePoint Online. Understanding of Microsoft 365 services and collaboration platforms. Strong analytical, problem solving and communication skills. Ability to work effectively in a collaborative team environment. Passion for learning emerging technologies and AI solutions. Exposure to Copilot Studio, chatbots or conversational AI technologies. Experience with Dataverse and Microsoft APIs/connectors. Understanding of Generative AI concepts and prompt engineering. Experience delivering client facing technology solutions. Microsoft certifications in Power Platform, Microsoft 365 or related technologies. What We Offer Opportunity to build hands on experience with Microsoft Copilot Studio and AI technologies. Structured career development and learning pathways in Copilot Studio and Generative AI. Access to industry leading training, certifications and mentoring programmes. Exposure to innovative client projects across multiple industries. Collaboration with experienced consultants, architects and AI specialists. A supportive and inclusive culture that encourages learning, innovation and professional growth. Clear progression opportunities from Associate Analyst through to Consultant and Solution Architect roles. Flexible and modern ways of working with access to the latest Microsoft technologies.
Client Partner Are you an experienced digital consultancy professional with a proven track record of managing public sector contracts and client relationships? At Olive Jar Digital, we design and deliver innovative digital services that solve complex problems and improve outcomes for users. As one of the UK's fastest-growing digital consultancies, we partner with public sector organisations to deliver meaningful digital transformation. We are seeking an experienced Client Partner to take ownership of our strategic client relationships, contract performance, and service delivery across a portfolio of public sector accounts. This is not a traditional account management role. We are looking for someone who understands the realities of delivering consultancy services into government departments and public sector organisations, has worked agency-side within a digital consultancy, and can confidently manage commercial, contractual, and operational relationships while driving client satisfaction and business growth. About the Role As Client Partner, you will act as the senior relationship owner for a portfolio of public sector clients. You will be responsible for ensuring contractual commitments are delivered, commercial opportunities are maximised, and client relationships continue to grow and strengthen. You will work closely with delivery teams, practice leads, and senior stakeholders to ensure services are delivered effectively, risks are managed proactively, and Olive Jar Digital remains a trusted partner to our clients. The successful candidate will have extensive experience managing government or wider public sector accounts from within a digital consultancy, professional services organisation, or agency environment. Working Pattern Hybrid - 3 days per week in our London office (Piccadilly), 2 days remote Salary Up to £60,000 depending on experience Key Responsibilities Own and manage strategic client relationships across a portfolio of public sector accounts. Act as the primary commercial and contractual contact for clients. Lead contract governance, renewals, extensions, and commercial negotiations. Ensure compliance with contractual obligations and service commitments. Build trusted relationships with senior stakeholders and procurement teams. Identify opportunities for account growth, contract expansion, and additional service offerings. Service Delivery Oversight Work closely with delivery and leadership teams to ensure successful contract delivery. Monitor performance against KPIs, SLAs, and contractual commitments. Facilitate governance meetings, service reviews, and reporting activities. Manage risks, issues, and escalations to successful resolution. Ensure clients receive a consistently high-quality service experience. Commercial & Strategic Leadership Support revenue retention and growth across existing accounts. Drive account planning and long-term client engagement strategies. Provide insight into client priorities, procurement opportunities, and market trends. Collaborate with internal teams to align service delivery with client objectives. Champion continuous improvement across client management and service operations. What We're Looking For Essential Experience Significant experience managing public sector client accounts within a digital consultancy, technology consultancy, professional services business, or agency environment. Strong understanding of public sector procurement frameworks and contract management. Experience working with central government departments, arms length bodies, local government, or wider public sector organisations. Proven ability to manage complex stakeholder relationships at senior levels. Experience overseeing service delivery against contractual commitments and KPIs. Strong commercial awareness and contract negotiation skills. Excellent communication, relationship-building, and influencing abilities. Desirable Experience working within Government Digital Service (GDS) environments. Knowledge of agile delivery methodologies. Experience managing multidisciplinary digital delivery teams. Familiarity with Digital Outcomes and Specialists (DOS), G-Cloud, and other government procurement frameworks. Why Join Olive Jar Digital? At Olive Jar Digital, we pride ourselves on building a culture where talented people can do their best work. We collaborate openly, value new ideas, and empower our teams to make a genuine impact. You'll join a growing consultancy delivering meaningful digital transformation projects across the public sector while working alongside experienced digital specialists who are passionate about creating services that make a difference. If you're an experienced consultancy professional who understands how to successfully manage public sector contracts, build lasting client relationships, and drive commercial success, we'd love to hear from you.
18/07/2026
Full time
Client Partner Are you an experienced digital consultancy professional with a proven track record of managing public sector contracts and client relationships? At Olive Jar Digital, we design and deliver innovative digital services that solve complex problems and improve outcomes for users. As one of the UK's fastest-growing digital consultancies, we partner with public sector organisations to deliver meaningful digital transformation. We are seeking an experienced Client Partner to take ownership of our strategic client relationships, contract performance, and service delivery across a portfolio of public sector accounts. This is not a traditional account management role. We are looking for someone who understands the realities of delivering consultancy services into government departments and public sector organisations, has worked agency-side within a digital consultancy, and can confidently manage commercial, contractual, and operational relationships while driving client satisfaction and business growth. About the Role As Client Partner, you will act as the senior relationship owner for a portfolio of public sector clients. You will be responsible for ensuring contractual commitments are delivered, commercial opportunities are maximised, and client relationships continue to grow and strengthen. You will work closely with delivery teams, practice leads, and senior stakeholders to ensure services are delivered effectively, risks are managed proactively, and Olive Jar Digital remains a trusted partner to our clients. The successful candidate will have extensive experience managing government or wider public sector accounts from within a digital consultancy, professional services organisation, or agency environment. Working Pattern Hybrid - 3 days per week in our London office (Piccadilly), 2 days remote Salary Up to £60,000 depending on experience Key Responsibilities Own and manage strategic client relationships across a portfolio of public sector accounts. Act as the primary commercial and contractual contact for clients. Lead contract governance, renewals, extensions, and commercial negotiations. Ensure compliance with contractual obligations and service commitments. Build trusted relationships with senior stakeholders and procurement teams. Identify opportunities for account growth, contract expansion, and additional service offerings. Service Delivery Oversight Work closely with delivery and leadership teams to ensure successful contract delivery. Monitor performance against KPIs, SLAs, and contractual commitments. Facilitate governance meetings, service reviews, and reporting activities. Manage risks, issues, and escalations to successful resolution. Ensure clients receive a consistently high-quality service experience. Commercial & Strategic Leadership Support revenue retention and growth across existing accounts. Drive account planning and long-term client engagement strategies. Provide insight into client priorities, procurement opportunities, and market trends. Collaborate with internal teams to align service delivery with client objectives. Champion continuous improvement across client management and service operations. What We're Looking For Essential Experience Significant experience managing public sector client accounts within a digital consultancy, technology consultancy, professional services business, or agency environment. Strong understanding of public sector procurement frameworks and contract management. Experience working with central government departments, arms length bodies, local government, or wider public sector organisations. Proven ability to manage complex stakeholder relationships at senior levels. Experience overseeing service delivery against contractual commitments and KPIs. Strong commercial awareness and contract negotiation skills. Excellent communication, relationship-building, and influencing abilities. Desirable Experience working within Government Digital Service (GDS) environments. Knowledge of agile delivery methodologies. Experience managing multidisciplinary digital delivery teams. Familiarity with Digital Outcomes and Specialists (DOS), G-Cloud, and other government procurement frameworks. Why Join Olive Jar Digital? At Olive Jar Digital, we pride ourselves on building a culture where talented people can do their best work. We collaborate openly, value new ideas, and empower our teams to make a genuine impact. You'll join a growing consultancy delivering meaningful digital transformation projects across the public sector while working alongside experienced digital specialists who are passionate about creating services that make a difference. If you're an experienced consultancy professional who understands how to successfully manage public sector contracts, build lasting client relationships, and drive commercial success, we'd love to hear from you.
United Kingdom - Remote At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The DevOps Engineer is a hybrid, senior level role sitting at the intersection of operational reliability and software delivery automation. You will function as an integrated part of a cross functional engineering team, combining the proactive service management mindset of an Application Operations Engineer with the automation first philosophy of a DevOps practitioner. You will be responsible for keeping production environments healthy and performant, while simultaneously designing and maintaining the CI/CD pipelines, infrastructure as code frameworks, and tooling that enable rapid, high quality software delivery. You are the connective tissue between engineering, platform, and operations - someone who is equally comfortable in an incident bridge call and a sprint planning meeting. How will you make an impact? DevOps & Automation Design, build, and maintain continuous integration and continuous delivery (CI/CD) pipelines for rapid, quality assured deployment of software deliverables. Build and manage Infrastructure as Code (IaC) using tools such as CloudFormation, Ansible, Terraform, Chef, or Puppet. Manage day to day operations of release pipelines, build tools, artifact repositories, and source control systems. Coordinate build and release activities with engineering, QA, product, and other stakeholders across the organisation. Identify, research, and prototype new technologies and practices to continuously improve DevOps processes and team efficiency. Maintain and upgrade DevOps systems in both production and non production environments on an ongoing basis. Cloud & Application Operations Proactively monitor infrastructure and application health - including CPU, memory, file systems, databases, batch jobs, and network performance - and respond swiftly to anomalies. Identify and resolve operational issues including infrastructure failures, batch processing errors, network disruptions, and client data feed problems. Troubleshoot and respond to production downtime, performance degradation, and security related incidents in a timely, structured manner. Perform end to end operational duties covering application server health, service availability, and platform integrity in accordance with documented processes and runbooks. Review and manage client service request tickets in adherence to defined SLAs, ensuring accountability and timely resolution. Provide on call off hour support as part of a structured rotation, including during non prime and weekend shift windows as required. Documentation, Communication & Governance Maintain complete and accurate operational documentation including incident tracking, change logs, and runbooks. Produce metric reports and regular productivity/status updates for internal stakeholders and management. Communicate proactively and clearly - both written and verbal - with internal teams, leadership, and customers on a daily basis. Liaise with management to share feedback on existing and new processes, methodologies, best practices, and technology changes. Work efficiently under pressure to meet tight deadlines while maintaining the professionalism, accuracy, and consistency expected in a high availability environment. Demonstrate a high level of individual accountability and deliver service and support that consistently exceeds client expectations. Have you got what it takes? Education & Experience Bachelor's degree in Computer Science, Information Technology, Business Information Systems, or a related field (or equivalent practical experience). 2+ years of combined experience in application/production support, cloud operations, and/or software DevOps engineering in a high availability SLA environment. Demonstrated experience working as a contributor on a software engineering or platform team. Technical Skills - Required Strong proficiency with Linux and Unix environments; working knowledge of Windows Server administration. Experience writing scripting languages - Python, PowerShell, and/or Perl - for automation, monitoring, and tooling. Experience with distributed source control systems, preferably GitHub or BitBucket. Solid understanding of application server technologies including Tomcat and SSH based remote management. Database experience with one or more of: SQL Server, Oracle, or MySQL - including querying, performance tuning, backup/restore, and lifecycle management. Experience with application debugging, performance analysis, and scalability assessment. Familiarity with standard application security compliance and best practices. Knowledge of fault detection, RCA (Root Cause Analysis), and structured resolution processes. Experience with Amazon Web Services (AWS) - core services for compute, storage, networking, and monitoring. Technical Skills - Deep Knowledge in at Least One of: Database Administration: Structured and/or unstructured, indexing, performance tuning, backup/restore, data lifecycle management, scaling. Layer 2/3 Networking: DNS, SSL/TLS, Load Balancing, IPv4 subnetting, firewalling, and CDN configuration. Operating Systems & Virtualisation: Linux/Windows, containers, orchestration (Kubernetes), storage types and performance, monitoring, and capacity planning. VoIP Administration: Signalling, encoding/decoding, protocols including SIP, RTP, Media Gateway, security, border controllers, and QoS. You will have an advantage if you also have: Familiarity with CI/CD automation tools such as Jenkins, CircleCI, Bamboo, or TFS Build. Experience with release pipeline tooling - Concourse, Thoughtworks Go, Octopus Deploy, ElectricFlow, or XebiaLabs. Experience with Docker containers, microservices architecture, and container orchestration (Kubernetes). Experience with infrastructure automation tools: Ansible, Chef, Puppet, or AWS CloudFormation. Experience with Artifactory or similar artifact repository management. NICE product knowledge and/or implementation or support experience with NICE CXone or related platforms. Knowledge of ETL processes and data pipeline management. Call centre or telecoms industry experience. What's in it for you? Learn more about the Benefits at NICE NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.
18/07/2026
Full time
United Kingdom - Remote At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The DevOps Engineer is a hybrid, senior level role sitting at the intersection of operational reliability and software delivery automation. You will function as an integrated part of a cross functional engineering team, combining the proactive service management mindset of an Application Operations Engineer with the automation first philosophy of a DevOps practitioner. You will be responsible for keeping production environments healthy and performant, while simultaneously designing and maintaining the CI/CD pipelines, infrastructure as code frameworks, and tooling that enable rapid, high quality software delivery. You are the connective tissue between engineering, platform, and operations - someone who is equally comfortable in an incident bridge call and a sprint planning meeting. How will you make an impact? DevOps & Automation Design, build, and maintain continuous integration and continuous delivery (CI/CD) pipelines for rapid, quality assured deployment of software deliverables. Build and manage Infrastructure as Code (IaC) using tools such as CloudFormation, Ansible, Terraform, Chef, or Puppet. Manage day to day operations of release pipelines, build tools, artifact repositories, and source control systems. Coordinate build and release activities with engineering, QA, product, and other stakeholders across the organisation. Identify, research, and prototype new technologies and practices to continuously improve DevOps processes and team efficiency. Maintain and upgrade DevOps systems in both production and non production environments on an ongoing basis. Cloud & Application Operations Proactively monitor infrastructure and application health - including CPU, memory, file systems, databases, batch jobs, and network performance - and respond swiftly to anomalies. Identify and resolve operational issues including infrastructure failures, batch processing errors, network disruptions, and client data feed problems. Troubleshoot and respond to production downtime, performance degradation, and security related incidents in a timely, structured manner. Perform end to end operational duties covering application server health, service availability, and platform integrity in accordance with documented processes and runbooks. Review and manage client service request tickets in adherence to defined SLAs, ensuring accountability and timely resolution. Provide on call off hour support as part of a structured rotation, including during non prime and weekend shift windows as required. Documentation, Communication & Governance Maintain complete and accurate operational documentation including incident tracking, change logs, and runbooks. Produce metric reports and regular productivity/status updates for internal stakeholders and management. Communicate proactively and clearly - both written and verbal - with internal teams, leadership, and customers on a daily basis. Liaise with management to share feedback on existing and new processes, methodologies, best practices, and technology changes. Work efficiently under pressure to meet tight deadlines while maintaining the professionalism, accuracy, and consistency expected in a high availability environment. Demonstrate a high level of individual accountability and deliver service and support that consistently exceeds client expectations. Have you got what it takes? Education & Experience Bachelor's degree in Computer Science, Information Technology, Business Information Systems, or a related field (or equivalent practical experience). 2+ years of combined experience in application/production support, cloud operations, and/or software DevOps engineering in a high availability SLA environment. Demonstrated experience working as a contributor on a software engineering or platform team. Technical Skills - Required Strong proficiency with Linux and Unix environments; working knowledge of Windows Server administration. Experience writing scripting languages - Python, PowerShell, and/or Perl - for automation, monitoring, and tooling. Experience with distributed source control systems, preferably GitHub or BitBucket. Solid understanding of application server technologies including Tomcat and SSH based remote management. Database experience with one or more of: SQL Server, Oracle, or MySQL - including querying, performance tuning, backup/restore, and lifecycle management. Experience with application debugging, performance analysis, and scalability assessment. Familiarity with standard application security compliance and best practices. Knowledge of fault detection, RCA (Root Cause Analysis), and structured resolution processes. Experience with Amazon Web Services (AWS) - core services for compute, storage, networking, and monitoring. Technical Skills - Deep Knowledge in at Least One of: Database Administration: Structured and/or unstructured, indexing, performance tuning, backup/restore, data lifecycle management, scaling. Layer 2/3 Networking: DNS, SSL/TLS, Load Balancing, IPv4 subnetting, firewalling, and CDN configuration. Operating Systems & Virtualisation: Linux/Windows, containers, orchestration (Kubernetes), storage types and performance, monitoring, and capacity planning. VoIP Administration: Signalling, encoding/decoding, protocols including SIP, RTP, Media Gateway, security, border controllers, and QoS. You will have an advantage if you also have: Familiarity with CI/CD automation tools such as Jenkins, CircleCI, Bamboo, or TFS Build. Experience with release pipeline tooling - Concourse, Thoughtworks Go, Octopus Deploy, ElectricFlow, or XebiaLabs. Experience with Docker containers, microservices architecture, and container orchestration (Kubernetes). Experience with infrastructure automation tools: Ansible, Chef, Puppet, or AWS CloudFormation. Experience with Artifactory or similar artifact repository management. NICE product knowledge and/or implementation or support experience with NICE CXone or related platforms. Knowledge of ETL processes and data pipeline management. Call centre or telecoms industry experience. What's in it for you? Learn more about the Benefits at NICE NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.
Senior Software Engineer - Core Services London About us PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations - empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive. The Role PhysicsX is building a platform that enables Data Scientists and Simulation Engineers to build, train, and deploy Deep Physics Models. Our platform serves multiple tenants across highly regulated industries, making robust identity, access control, and operational visibility foundational to everything we do. We're looking for a Senior Software Engineer to join our Core Services team, the team building the foundational primitives that gives our customers superpowers they've never had before. For decades, engineers have been trapped using siloed, rigid tools from the 90s. We're changing that by enabling secure, permissioned collaboration at the frontier of AI. You'll design and build the enterprise grade systems that make this possible. From fine-grained permissions to instrumentation, you'll create the primitives that every product across PhysicsX adopts, ensuring every user, service, and agentic workflow is securely identified, correctly scoped, and fully observable. You'll own the infrastructure that keeps our platform trustworthy, transparent, and ready for the future of manufacturing and engineering. What You Will Do Design and implement authentication and authorisation systems, including identity provider integrations, token management, session handling, and SSO flows. Architect and build fine granular role based and attribute based access control (RBAC/ABAC) models that scale across multi tenant environments. Own the platform's permissions layer end to end: from policy definition and enforcement through auditing and compliance reporting. Build and maintain telemetry infrastructure distributed tracing, structured logging, metrics collection, and alerting, to provide deep observability across services and environments. Define and enforce security standards across APIs and services, including schema governance, data segregation, and least privilege access patterns. Design and implement identity and access patterns for AI agents, including MCP authentication, agent impersonation flows, and system account models that allow agents to act securely on behalf of users in a regulated, multi tenant environment. Contribute to the design of multi service architectures, ensuring authentication and authorisation concerns are cleanly integrated and consistently enforced across both human and agentic workflows. Drive best practices in CI/CD, automated testing, observability, and infrastructure as code. Build and maintain deployment pipelines, including zero downtime and multi service deployments. Author and review Technical Decision Records. Participate in technology reviews to evaluate and adopt new tools and approaches. Mentor junior and mid level engineers, facilitate technical discussions, and build consensus around architectural decisions. What you bring to the table A passion for the craft, you're driven by engineering excellence and committed to fostering that culture across the team. Strong software engineering foundations, solid grasp of algorithms, data structures, and system design. You write clean, maintainable, testable code and have strong command of Golang and Python. Authentication and identity expertise, hands on experience building or integrating identity and access management systems (e.g., Keycloak, Auth0, Okta). Deep understanding of OAuth 2.0, OIDC, SAML, and token based authentication flows. Ability to effectively leverage cloud provider IAM systems (e.g., AWS IAM, GCP IAM, Azure AD). Authorisation and permissions design, proven experience implementing RBAC, ABAC, or policy as code frameworks (e.g., OPA/Rego, Cedar) in production multi tenant systems. Telemetry and observability, experience designing and operating metrics, tracing, and logging pipelines (e.g., OpenTelemetry, Prometheus, Grafana, Jaeger). You understand what it takes to make distributed systems genuinely observable. Kubernetes and GitOps, strong working knowledge of Kubernetes and ArgoCD, including deploying, managing, and troubleshooting services in production clusters. API and service design maturity, experience designing multi service systems with attention to schema governance, forward compatibility, and secure data access patterns. Proven ability to develop schema drift mitigation strategies with minimal impact to dependent clients (e.g., forward compatible schemas, ACLs, ambassador sidecars). Agent governance awareness, understanding of how identity and permissions extend to agentic systems, including MCP auth, impersonation, system accounts, and scoped token delegation. Security awareness, familiarity with threat modelling, secure coding practices, and participating in security testing and compliance workflows. CI/CD and deployment expertise, hands on experience building and optimising CI/CD pipelines, including multi service and zero downtime deployments across numerous customer environments. Communication and collaboration, excellent communication skills to work across teams, understand requirements from research scientists and product stakeholders, and translate them into technical specifications. AI native mindset, you follow the frontier of agentic systems and AI tooling. You naturally think about how infrastructure needs to evolve when agents, not just humans, are the consumers of your APIs and services. You actively use AI coding tools (e.g., Copilot, Cursor, Claude Code) in your daily workflow and see them as a force multiplier, not a novelty. Incremental mindset, you work in small steps toward larger goals, driving change through continuous improvement rather than massive redesigns. You can zoom in on details and zoom out to see the big picture. Ideally Polyglot programming, deep expertise in Python and Golang, with exposure to other languages such as Rust or C++. Advanced Kubernetes, ability to leverage resources that extend the Kubernetes API (e.g., CRDs, Operators) and infrastructure configuration tools (Crossplane, Helm charts). Infrastructure flexibility, understanding of what it takes to build software that runs in cloud, on premises, and air gapped environments. Advanced testing, experience with fuzzing, deterministic simulation testing, or fault injection in production systems. What we offer Equity options - share in our success and growth. 10% employer pension contribution - invest in your future. Free office lunches - great food to fuel your workdays. Flexible working - balance your work and life in a way that works for you. Hybrid setup - enjoy our new Shoreditch office while keeping remote flexibility. Enhanced parental leave - support for life's biggest milestones. Private healthcare - comprehensive coverage Personal development - access learning and training to help you grow. Work from anywhere - extend your remote setup to enjoy the sun or reconnect with loved ones. We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics. We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with UK employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application.
18/07/2026
Full time
Senior Software Engineer - Core Services London About us PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations - empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive. The Role PhysicsX is building a platform that enables Data Scientists and Simulation Engineers to build, train, and deploy Deep Physics Models. Our platform serves multiple tenants across highly regulated industries, making robust identity, access control, and operational visibility foundational to everything we do. We're looking for a Senior Software Engineer to join our Core Services team, the team building the foundational primitives that gives our customers superpowers they've never had before. For decades, engineers have been trapped using siloed, rigid tools from the 90s. We're changing that by enabling secure, permissioned collaboration at the frontier of AI. You'll design and build the enterprise grade systems that make this possible. From fine-grained permissions to instrumentation, you'll create the primitives that every product across PhysicsX adopts, ensuring every user, service, and agentic workflow is securely identified, correctly scoped, and fully observable. You'll own the infrastructure that keeps our platform trustworthy, transparent, and ready for the future of manufacturing and engineering. What You Will Do Design and implement authentication and authorisation systems, including identity provider integrations, token management, session handling, and SSO flows. Architect and build fine granular role based and attribute based access control (RBAC/ABAC) models that scale across multi tenant environments. Own the platform's permissions layer end to end: from policy definition and enforcement through auditing and compliance reporting. Build and maintain telemetry infrastructure distributed tracing, structured logging, metrics collection, and alerting, to provide deep observability across services and environments. Define and enforce security standards across APIs and services, including schema governance, data segregation, and least privilege access patterns. Design and implement identity and access patterns for AI agents, including MCP authentication, agent impersonation flows, and system account models that allow agents to act securely on behalf of users in a regulated, multi tenant environment. Contribute to the design of multi service architectures, ensuring authentication and authorisation concerns are cleanly integrated and consistently enforced across both human and agentic workflows. Drive best practices in CI/CD, automated testing, observability, and infrastructure as code. Build and maintain deployment pipelines, including zero downtime and multi service deployments. Author and review Technical Decision Records. Participate in technology reviews to evaluate and adopt new tools and approaches. Mentor junior and mid level engineers, facilitate technical discussions, and build consensus around architectural decisions. What you bring to the table A passion for the craft, you're driven by engineering excellence and committed to fostering that culture across the team. Strong software engineering foundations, solid grasp of algorithms, data structures, and system design. You write clean, maintainable, testable code and have strong command of Golang and Python. Authentication and identity expertise, hands on experience building or integrating identity and access management systems (e.g., Keycloak, Auth0, Okta). Deep understanding of OAuth 2.0, OIDC, SAML, and token based authentication flows. Ability to effectively leverage cloud provider IAM systems (e.g., AWS IAM, GCP IAM, Azure AD). Authorisation and permissions design, proven experience implementing RBAC, ABAC, or policy as code frameworks (e.g., OPA/Rego, Cedar) in production multi tenant systems. Telemetry and observability, experience designing and operating metrics, tracing, and logging pipelines (e.g., OpenTelemetry, Prometheus, Grafana, Jaeger). You understand what it takes to make distributed systems genuinely observable. Kubernetes and GitOps, strong working knowledge of Kubernetes and ArgoCD, including deploying, managing, and troubleshooting services in production clusters. API and service design maturity, experience designing multi service systems with attention to schema governance, forward compatibility, and secure data access patterns. Proven ability to develop schema drift mitigation strategies with minimal impact to dependent clients (e.g., forward compatible schemas, ACLs, ambassador sidecars). Agent governance awareness, understanding of how identity and permissions extend to agentic systems, including MCP auth, impersonation, system accounts, and scoped token delegation. Security awareness, familiarity with threat modelling, secure coding practices, and participating in security testing and compliance workflows. CI/CD and deployment expertise, hands on experience building and optimising CI/CD pipelines, including multi service and zero downtime deployments across numerous customer environments. Communication and collaboration, excellent communication skills to work across teams, understand requirements from research scientists and product stakeholders, and translate them into technical specifications. AI native mindset, you follow the frontier of agentic systems and AI tooling. You naturally think about how infrastructure needs to evolve when agents, not just humans, are the consumers of your APIs and services. You actively use AI coding tools (e.g., Copilot, Cursor, Claude Code) in your daily workflow and see them as a force multiplier, not a novelty. Incremental mindset, you work in small steps toward larger goals, driving change through continuous improvement rather than massive redesigns. You can zoom in on details and zoom out to see the big picture. Ideally Polyglot programming, deep expertise in Python and Golang, with exposure to other languages such as Rust or C++. Advanced Kubernetes, ability to leverage resources that extend the Kubernetes API (e.g., CRDs, Operators) and infrastructure configuration tools (Crossplane, Helm charts). Infrastructure flexibility, understanding of what it takes to build software that runs in cloud, on premises, and air gapped environments. Advanced testing, experience with fuzzing, deterministic simulation testing, or fault injection in production systems. What we offer Equity options - share in our success and growth. 10% employer pension contribution - invest in your future. Free office lunches - great food to fuel your workdays. Flexible working - balance your work and life in a way that works for you. Hybrid setup - enjoy our new Shoreditch office while keeping remote flexibility. Enhanced parental leave - support for life's biggest milestones. Private healthcare - comprehensive coverage Personal development - access learning and training to help you grow. Work from anywhere - extend your remote setup to enjoy the sun or reconnect with loved ones. We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics. We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with UK employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application.
A well-established international specialty insurance organisation is expanding its finance systems capability following continued growth and investment in reporting, data and automation. This creates an excellent opportunity to join a complex, data-led environment where finance technology is central to business planning, performance reporting and commercial decision-making. They are seeking a Financial Systems Analyst with advanced IBM Planning Analytics (TM1) expertise. You will combine hands-on TM1 development and support with process improvement, stakeholder engagement and the delivery of finance-systems change. This is not solely a business-as-usual support role: you will also lead defined projects and workstreams from initial requirements through implementation and user adoption. WHAT'S ON OFFER: A visible role supporting business-critical planning, reporting and decision-support systems. Genuine ownership of IBM Planning Analytics (TM1) development, support and continuous improvement. The opportunity to deliver change across Finance, Underwriting and Technology rather than focusing only on routine support. Exposure to business-transformation, automation, data-quality and finance-technology initiatives. Hybrid working, with three days in the London office and two days working remotely. If you are a Financial Systems Analyst, TM1 Developer or Planning Analytics specialist who combines strong technical capability with a solid understanding of finance, controls and stakeholder needs, we would like to hear from you. Please apply with an up-to-date CV outlining your IBM Planning Analytics (TM1) development and finance-systems experience THE ROLE: The Financial Systems Analyst will support the development, administration and continuous improvement of financial models, management-information solutions and associated data processes, with IBM Planning Analytics (TM1) at the centre of the technology landscape. Working closely with Finance, Underwriting and Technology teams, you will help maintain controlled, scalable and reliable systems that provide decision-makers with accurate information. You will develop TM1 models and reports, resolve user issues, improve data quality and automation, and ensure that systems and processes continue to meet governance, audit and financial-control requirements. You will also take ownership of discrete change initiatives, translating business needs into practical solutions and managing requirements, design, testing, implementation, documentation and adoption. The position reports to the senior leader responsible for Business Management Information and follows a hybrid working pattern of three days per week in the London office and two days remotely. KEY RESPONSIBILITIES: • Support, administer and enhance finance systems, with primary responsibility for IBM Planning Analytics (TM1), financial models, management reporting and related data processes. • Develop and improve TM1 models, reports and processes using Rules, Feeders and TurboIntegrator (TI). • Complete recurring operational activities including model roll-forwards, data reconciliations, snapshots and scheduled administration tasks. • Provide first- and second-line support to finance-systems users, investigating incidents and resolving requests within agreed service levels. • Partner with Finance, Underwriting and Technology stakeholders to prioritise and deliver system enhancements. • Support wider finance applications, system interfaces, data feeds and integration processes. • Lead defined projects and workstreams through requirements gathering, solution design, testing, implementation and user adoption. • Identify and deliver improvements to reporting, automation, controls, data quality and business processes. • Protect system governance and data integrity in line with internal policies, audit requirements and data-governance standards. • Create clear system documentation, operating procedures and training materials, and provide practical support to users. • Contribute to wider business-transformation and technology-change programmes, as well as ad hoc analysis and strategic initiatives. REQUIRED - SKILLS/EXPERIENCE: • Advanced knowledge of IBM Planning Analytics (TM1), gained in a hands-on development and support environment. • Demonstrable TM1 development experience covering Rules, Feeders, TurboIntegrator (TI) processes and model design. • Strong SQL capability, including querying, data analysis and technical troubleshooting. • Experience supporting, developing and maintaining finance systems, reporting solutions and associated data processes. • A sound understanding of financial controls and financial or management-accounting principles. • A recognised accountancy qualification, or equivalent expertise gained through relevant professional experience. • Advanced Microsoft Office skills, particularly Excel. • Strong analytical, problem-solving and decision-making skills, with the ability to communicate clearly and influence stakeholders across Finance and Technology. • A commercial, delivery-focused approach, together with the resilience and adaptability to work effectively in a changing environment. DESIRABLE - SKILLS/EXPERIENCE: • Experience gained within insurance, reinsurance or another regulated financial-services environment. • Experience delivering user training and producing clear supporting documentation. • Knowledge of data warehouses, interfaces and data-integration processes. • Exposure to SunSystems and Vision Q&A. • Experience with reporting and data-visualisation tools such as Power BI. • Previous responsibility for leading small projects or defined workstreams.
18/07/2026
Full time
A well-established international specialty insurance organisation is expanding its finance systems capability following continued growth and investment in reporting, data and automation. This creates an excellent opportunity to join a complex, data-led environment where finance technology is central to business planning, performance reporting and commercial decision-making. They are seeking a Financial Systems Analyst with advanced IBM Planning Analytics (TM1) expertise. You will combine hands-on TM1 development and support with process improvement, stakeholder engagement and the delivery of finance-systems change. This is not solely a business-as-usual support role: you will also lead defined projects and workstreams from initial requirements through implementation and user adoption. WHAT'S ON OFFER: A visible role supporting business-critical planning, reporting and decision-support systems. Genuine ownership of IBM Planning Analytics (TM1) development, support and continuous improvement. The opportunity to deliver change across Finance, Underwriting and Technology rather than focusing only on routine support. Exposure to business-transformation, automation, data-quality and finance-technology initiatives. Hybrid working, with three days in the London office and two days working remotely. If you are a Financial Systems Analyst, TM1 Developer or Planning Analytics specialist who combines strong technical capability with a solid understanding of finance, controls and stakeholder needs, we would like to hear from you. Please apply with an up-to-date CV outlining your IBM Planning Analytics (TM1) development and finance-systems experience THE ROLE: The Financial Systems Analyst will support the development, administration and continuous improvement of financial models, management-information solutions and associated data processes, with IBM Planning Analytics (TM1) at the centre of the technology landscape. Working closely with Finance, Underwriting and Technology teams, you will help maintain controlled, scalable and reliable systems that provide decision-makers with accurate information. You will develop TM1 models and reports, resolve user issues, improve data quality and automation, and ensure that systems and processes continue to meet governance, audit and financial-control requirements. You will also take ownership of discrete change initiatives, translating business needs into practical solutions and managing requirements, design, testing, implementation, documentation and adoption. The position reports to the senior leader responsible for Business Management Information and follows a hybrid working pattern of three days per week in the London office and two days remotely. KEY RESPONSIBILITIES: • Support, administer and enhance finance systems, with primary responsibility for IBM Planning Analytics (TM1), financial models, management reporting and related data processes. • Develop and improve TM1 models, reports and processes using Rules, Feeders and TurboIntegrator (TI). • Complete recurring operational activities including model roll-forwards, data reconciliations, snapshots and scheduled administration tasks. • Provide first- and second-line support to finance-systems users, investigating incidents and resolving requests within agreed service levels. • Partner with Finance, Underwriting and Technology stakeholders to prioritise and deliver system enhancements. • Support wider finance applications, system interfaces, data feeds and integration processes. • Lead defined projects and workstreams through requirements gathering, solution design, testing, implementation and user adoption. • Identify and deliver improvements to reporting, automation, controls, data quality and business processes. • Protect system governance and data integrity in line with internal policies, audit requirements and data-governance standards. • Create clear system documentation, operating procedures and training materials, and provide practical support to users. • Contribute to wider business-transformation and technology-change programmes, as well as ad hoc analysis and strategic initiatives. REQUIRED - SKILLS/EXPERIENCE: • Advanced knowledge of IBM Planning Analytics (TM1), gained in a hands-on development and support environment. • Demonstrable TM1 development experience covering Rules, Feeders, TurboIntegrator (TI) processes and model design. • Strong SQL capability, including querying, data analysis and technical troubleshooting. • Experience supporting, developing and maintaining finance systems, reporting solutions and associated data processes. • A sound understanding of financial controls and financial or management-accounting principles. • A recognised accountancy qualification, or equivalent expertise gained through relevant professional experience. • Advanced Microsoft Office skills, particularly Excel. • Strong analytical, problem-solving and decision-making skills, with the ability to communicate clearly and influence stakeholders across Finance and Technology. • A commercial, delivery-focused approach, together with the resilience and adaptability to work effectively in a changing environment. DESIRABLE - SKILLS/EXPERIENCE: • Experience gained within insurance, reinsurance or another regulated financial-services environment. • Experience delivering user training and producing clear supporting documentation. • Knowledge of data warehouses, interfaces and data-integration processes. • Exposure to SunSystems and Vision Q&A. • Experience with reporting and data-visualisation tools such as Power BI. • Previous responsibility for leading small projects or defined workstreams.