Job Title: Senior UI Designer Contract Type: Fixed Term Contract (3 months) Daily Rate: 400 - 580 Working Pattern: Full Time Join Our Client's Team and Make an Impact! Are you a passionate and skilled Senior UI Designer ready to elevate user experiences in the retail industry? Our client, one of the UK's largest supermarket chains, is on the lookout for a bold designer to join their dynamic multidisciplinary team. This is your chance to create intuitive solutions that enhance the shopping journey for millions! About the Role: As a Senior UI Designer, you will: Design UI for multi-platform projects, transforming complex experiences into simple, effective solutions. Own the end-to-end UI process, from interaction design discovery to delivering ready-for-build design files. Collaborate with UX designers, researchers, engineers, product managers, and more to create remarkable designs. Champion human-centred design practises, ensuring inclusivity and accessibility across all designs. Facilitate workshops and run participatory design sessions that inspire creativity and innovation. Continuously improve design processes to enhance efficiency and streamline workflows. What We're Looking For: To thrive in this role, you will need: 5+ years of UI design experience with a strong portfolio showcasing your expertise. Exceptional skills in UI and interaction design, including proficiency in Figma and knowledge of the latest design tools. Strong understanding of accessibility standards (WCAG 2.1) and a passion for inclusive design. Proven problem-solving abilities and experience in high-profile, customer-facing projects. Strong communication skills with the ability to present ideas clearly to various stakeholders. Coaching and mentoring experience, helping junior team members grow and succeed. Why Join Us? By joining our client, you'll be part of a team that values your expertise and fosters personal and career growth. Here's what you can expect: A hybrid work model that supports work-life balance. A diverse and inclusive team environment where your ideas are valued. Competitive benefits package that goes beyond industry standards. Opportunities for continuous learning and professional development. If you're ready to take your career to the next level and make a real difference in the retail industry, we want to hear from you! Your creativity and expertise could help shape the future of shopping experiences. How to Apply: If you're excited about this opportunity, please submit your application along with a portfolio demonstrating your design skills. Join our client's mission to transform the retail landscape and help customers shop better! Don't miss out on this exciting opportunity! Apply now and be a part of something special. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
16/07/2026
Contractor
Job Title: Senior UI Designer Contract Type: Fixed Term Contract (3 months) Daily Rate: 400 - 580 Working Pattern: Full Time Join Our Client's Team and Make an Impact! Are you a passionate and skilled Senior UI Designer ready to elevate user experiences in the retail industry? Our client, one of the UK's largest supermarket chains, is on the lookout for a bold designer to join their dynamic multidisciplinary team. This is your chance to create intuitive solutions that enhance the shopping journey for millions! About the Role: As a Senior UI Designer, you will: Design UI for multi-platform projects, transforming complex experiences into simple, effective solutions. Own the end-to-end UI process, from interaction design discovery to delivering ready-for-build design files. Collaborate with UX designers, researchers, engineers, product managers, and more to create remarkable designs. Champion human-centred design practises, ensuring inclusivity and accessibility across all designs. Facilitate workshops and run participatory design sessions that inspire creativity and innovation. Continuously improve design processes to enhance efficiency and streamline workflows. What We're Looking For: To thrive in this role, you will need: 5+ years of UI design experience with a strong portfolio showcasing your expertise. Exceptional skills in UI and interaction design, including proficiency in Figma and knowledge of the latest design tools. Strong understanding of accessibility standards (WCAG 2.1) and a passion for inclusive design. Proven problem-solving abilities and experience in high-profile, customer-facing projects. Strong communication skills with the ability to present ideas clearly to various stakeholders. Coaching and mentoring experience, helping junior team members grow and succeed. Why Join Us? By joining our client, you'll be part of a team that values your expertise and fosters personal and career growth. Here's what you can expect: A hybrid work model that supports work-life balance. A diverse and inclusive team environment where your ideas are valued. Competitive benefits package that goes beyond industry standards. Opportunities for continuous learning and professional development. If you're ready to take your career to the next level and make a real difference in the retail industry, we want to hear from you! Your creativity and expertise could help shape the future of shopping experiences. How to Apply: If you're excited about this opportunity, please submit your application along with a portfolio demonstrating your design skills. Join our client's mission to transform the retail landscape and help customers shop better! Don't miss out on this exciting opportunity! Apply now and be a part of something special. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS) / Eligible for Security Clearance The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user-centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human-centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills and experience required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user-centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user-centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days)Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
15/07/2026
Full time
Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS) / Eligible for Security Clearance The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user-centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human-centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills and experience required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user-centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user-centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days)Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
The opportunity Data & Digital is a significant growth area for Social Finance, and we are now looking to grow our team to deliver on the ambitions of our impact strategy and contribute to scaling key impact portfolios. As a Manager, your work will be varied, from leading projects/products, to contributing to our data & digital strategy and shaping new opportunities, to coaching and mentoring colleagues. We are looking for an individual who is passionate about how data and technology can be used to solve social problems, and who has strong experience/interest in working to deliver programmes requiring a combination of technical, strategic and operational expertise. Salary: £56,500 Location: Hybrid, London Bridge SE1 Closing date: 31 July 2026 The Team Our UK Team comprises around 60 dedicated change makers, bringing together a wide range of skills and expertise to deliver better solutions to complex social problems. This role will anchor to the Data & Digital Community of Practice within our UK Team. As a Community of Practice, we bring multi disciplinary data & digital skills to solve complex problems and improve outcomes for people and communities. Our portfolio spans Social Finance's four key impact areas: Children & Young People, Health & Social Care, Employment & Skills, and Housing & Homelessness. Across these, we focus on delivering programmes with the greatest potential for impact at scale, addressing a range of levers for systems change. Examples of key strategic programmes Developing National Social Care Data Standards: We have partnered with central government to shape the rules, data models and market conditions that enable key information to be shared and systems to interoperate at scale across children's and adult social care. This includes developing and governing data standards, contributing to improving analytics, identifying opportunities to support children as early as possible, and releasing time to care for social workers. Social Finance has an ongoing role convening strategy, design and implementation of these data standards, triangulating inputs from across technical, commercial, policy and operational domains. Scaling a Common Data Platform to Enable Regional Children's Services Analysis: We collaborated with local authorities to develop a secure data platform that facilitates regional analysis of children's services data, unlocking insights around critical areas to improve outcomes for children and families, from demand modelling to inform service planning, to analysing sufficiency of care placements. The work started in London in 2020, and the data platform is now used by c. 40% of local authorities. Delivering Digital Innovation Support Programmes in Health & Care: We have collaborated with foundation and government partners to deliver 6 digital innovation support programmes with national / international reach, supporting 200+ innovators across impact areas including Mental Health Data, Care Tech and Dementia Tech. Our support combines strategic support for funders with a comprehensive support offer for innovators, enabling teams to tailor their learning journey across technical, human centred design and scale & sustainability modules. The role We are looking for a manager with data and digital expertise to deliver programmes supporting public and social sector partners to improve outcomes for people and communities. We have a wide range of programmes spanning two key strategic objectives: Enabling better strategic and operational decision making by advancing data maturity: from improving data quality and standards, to setting up data sharing infrastructure, to data reporting and analysis. Scaling data & digital transformation through innovation programmes & partnerships: from partnering with funders to deliver data & digital challenge prizes and learning networks, to designing tailored apprenticeships to build data & digital skills across key impact areas. This breadth is intentional. Rather than trying to develop our own leadership in a single area, we are trying to achieve social change. We take on this wide variety of challenges because these are the levers needed to change systems. You will need to be excited by that breadth - and by the frequent need for teams to blend technical with policy and service delivery expertise to identify the right solution. Ultimately, social impact should be your driver rather than the use of cutting edge data science approaches or the latest technologies, as we are often constrained by the data, technology, and in house capability of our partners. This provides you with the opportunity to think of creative ways to work around those constraints and consider that to be part of the fun. Key responsibilities Manage delivery of data & digital projects/products, often spanning multiple organisations, sectors and delivery partners. Work with Directors to set project vision, and define a clear roadmap to coordinate distinct workstreams with different rhythms and stakeholders. Identify and manage risks, interdependencies and constraints, managing upwards effectively and coordinating with functional leads where appropriate (e.g. Information Governance, Legal, Finance). Build trusted working relationships with key stakeholders across partner organisations (e.g. government departments, foundations, local authorities, NHS Trusts, vendors and delivery partners). Communicate effectively with both technical and non technical stakeholders, acting as a bridge between individuals from different disciplines to triangulate a shared vision, and enable stakeholders to take important decisions. Foster a ' one team' approach with partner organisations to share knowledge and expertise so that partners can undertake similar work themselves in future. Programme team leadership and development Coordinate across a multi disciplinary programme team, fostering effective collaboration across disciplines (including e.g. software developers, data scientists, user researchers, service designers and operational or domain specialists). Deliver strong project management, providing clarity, structure and momentum for team members. Enable effective problem solving through influencing, coordinating and unblocking across teams, rather than directing. Contribute to a positive, inclusive team culture, and support staff development, morale and wellbeing. Working with specialist content as a generalist Operate confidently as a generalist engaging with specialist domains, without needing to be the technical expert. Across programmes, this can include for example: Ability to get up to speed quickly on an unfamiliar technical domain, asking the right questions rather than already knowing the answers. Triangulating product development decisions & prioritisation, drawing on input from multi disciplinary stakeholders. Ability to reason across technical, strategic and operational considerations to make strategic recommendations. Understanding information governance well enough to track dependencies, identify blockers and know when to engage internal IG experts. Use this understanding to inform programme delivery decisions and stakeholder discussions. Practice development and business contribution Contribute to the development of Social Finance's data and digital practice, including shaping approaches, tools and ways of working. Support business development by contributing to scoping and developing proposals for new project opportunities. Work with the senior team to shape our data & digital strategy across Social Finance's key impact areas. About you We are looking for an individual whose interests and experience align with the ambitions of our impact strategy to bring data & digital skills to delivering complex systems change. A clear and sustained interest in data & digital transformation, with motivation to work in this space long term. Experience managing data and digital projects/products, including working with multi disciplinary teams. Strong project management capability, including managing ambiguity, interdependencies, phased delivery and evolving scope. Familiarity with the product development lifecycle and approaches to navigate from ideation to final solutions. Ability to reason about and communicate technical concepts with a range of stakeholders, including helping non specialists to understand data and technology and take important decisions, from re designing services to choosing a coding language. Strong stakeholder management skills, with credibility engaging external partners across different roles and levels of seniority. Experience leading and developing teams, delivering impact through others. The following experience would be advantageous but is not required: Product management. Human centred design. Experience working in or for the public sector. Experience in one or more of Social Finance's impact areas (Children & Young People, Health & Social Care, Employment & Skills, and Housing & Homelessness). Equity, Diversity & Inclusion We actively encourage applications from under representated and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer. Working at Social Finance The fixed salary for this position is £56,500 per annum. Working for a mission driven organisation is more than just what we pay though . click apply for full job details
10/07/2026
Full time
The opportunity Data & Digital is a significant growth area for Social Finance, and we are now looking to grow our team to deliver on the ambitions of our impact strategy and contribute to scaling key impact portfolios. As a Manager, your work will be varied, from leading projects/products, to contributing to our data & digital strategy and shaping new opportunities, to coaching and mentoring colleagues. We are looking for an individual who is passionate about how data and technology can be used to solve social problems, and who has strong experience/interest in working to deliver programmes requiring a combination of technical, strategic and operational expertise. Salary: £56,500 Location: Hybrid, London Bridge SE1 Closing date: 31 July 2026 The Team Our UK Team comprises around 60 dedicated change makers, bringing together a wide range of skills and expertise to deliver better solutions to complex social problems. This role will anchor to the Data & Digital Community of Practice within our UK Team. As a Community of Practice, we bring multi disciplinary data & digital skills to solve complex problems and improve outcomes for people and communities. Our portfolio spans Social Finance's four key impact areas: Children & Young People, Health & Social Care, Employment & Skills, and Housing & Homelessness. Across these, we focus on delivering programmes with the greatest potential for impact at scale, addressing a range of levers for systems change. Examples of key strategic programmes Developing National Social Care Data Standards: We have partnered with central government to shape the rules, data models and market conditions that enable key information to be shared and systems to interoperate at scale across children's and adult social care. This includes developing and governing data standards, contributing to improving analytics, identifying opportunities to support children as early as possible, and releasing time to care for social workers. Social Finance has an ongoing role convening strategy, design and implementation of these data standards, triangulating inputs from across technical, commercial, policy and operational domains. Scaling a Common Data Platform to Enable Regional Children's Services Analysis: We collaborated with local authorities to develop a secure data platform that facilitates regional analysis of children's services data, unlocking insights around critical areas to improve outcomes for children and families, from demand modelling to inform service planning, to analysing sufficiency of care placements. The work started in London in 2020, and the data platform is now used by c. 40% of local authorities. Delivering Digital Innovation Support Programmes in Health & Care: We have collaborated with foundation and government partners to deliver 6 digital innovation support programmes with national / international reach, supporting 200+ innovators across impact areas including Mental Health Data, Care Tech and Dementia Tech. Our support combines strategic support for funders with a comprehensive support offer for innovators, enabling teams to tailor their learning journey across technical, human centred design and scale & sustainability modules. The role We are looking for a manager with data and digital expertise to deliver programmes supporting public and social sector partners to improve outcomes for people and communities. We have a wide range of programmes spanning two key strategic objectives: Enabling better strategic and operational decision making by advancing data maturity: from improving data quality and standards, to setting up data sharing infrastructure, to data reporting and analysis. Scaling data & digital transformation through innovation programmes & partnerships: from partnering with funders to deliver data & digital challenge prizes and learning networks, to designing tailored apprenticeships to build data & digital skills across key impact areas. This breadth is intentional. Rather than trying to develop our own leadership in a single area, we are trying to achieve social change. We take on this wide variety of challenges because these are the levers needed to change systems. You will need to be excited by that breadth - and by the frequent need for teams to blend technical with policy and service delivery expertise to identify the right solution. Ultimately, social impact should be your driver rather than the use of cutting edge data science approaches or the latest technologies, as we are often constrained by the data, technology, and in house capability of our partners. This provides you with the opportunity to think of creative ways to work around those constraints and consider that to be part of the fun. Key responsibilities Manage delivery of data & digital projects/products, often spanning multiple organisations, sectors and delivery partners. Work with Directors to set project vision, and define a clear roadmap to coordinate distinct workstreams with different rhythms and stakeholders. Identify and manage risks, interdependencies and constraints, managing upwards effectively and coordinating with functional leads where appropriate (e.g. Information Governance, Legal, Finance). Build trusted working relationships with key stakeholders across partner organisations (e.g. government departments, foundations, local authorities, NHS Trusts, vendors and delivery partners). Communicate effectively with both technical and non technical stakeholders, acting as a bridge between individuals from different disciplines to triangulate a shared vision, and enable stakeholders to take important decisions. Foster a ' one team' approach with partner organisations to share knowledge and expertise so that partners can undertake similar work themselves in future. Programme team leadership and development Coordinate across a multi disciplinary programme team, fostering effective collaboration across disciplines (including e.g. software developers, data scientists, user researchers, service designers and operational or domain specialists). Deliver strong project management, providing clarity, structure and momentum for team members. Enable effective problem solving through influencing, coordinating and unblocking across teams, rather than directing. Contribute to a positive, inclusive team culture, and support staff development, morale and wellbeing. Working with specialist content as a generalist Operate confidently as a generalist engaging with specialist domains, without needing to be the technical expert. Across programmes, this can include for example: Ability to get up to speed quickly on an unfamiliar technical domain, asking the right questions rather than already knowing the answers. Triangulating product development decisions & prioritisation, drawing on input from multi disciplinary stakeholders. Ability to reason across technical, strategic and operational considerations to make strategic recommendations. Understanding information governance well enough to track dependencies, identify blockers and know when to engage internal IG experts. Use this understanding to inform programme delivery decisions and stakeholder discussions. Practice development and business contribution Contribute to the development of Social Finance's data and digital practice, including shaping approaches, tools and ways of working. Support business development by contributing to scoping and developing proposals for new project opportunities. Work with the senior team to shape our data & digital strategy across Social Finance's key impact areas. About you We are looking for an individual whose interests and experience align with the ambitions of our impact strategy to bring data & digital skills to delivering complex systems change. A clear and sustained interest in data & digital transformation, with motivation to work in this space long term. Experience managing data and digital projects/products, including working with multi disciplinary teams. Strong project management capability, including managing ambiguity, interdependencies, phased delivery and evolving scope. Familiarity with the product development lifecycle and approaches to navigate from ideation to final solutions. Ability to reason about and communicate technical concepts with a range of stakeholders, including helping non specialists to understand data and technology and take important decisions, from re designing services to choosing a coding language. Strong stakeholder management skills, with credibility engaging external partners across different roles and levels of seniority. Experience leading and developing teams, delivering impact through others. The following experience would be advantageous but is not required: Product management. Human centred design. Experience working in or for the public sector. Experience in one or more of Social Finance's impact areas (Children & Young People, Health & Social Care, Employment & Skills, and Housing & Homelessness). Equity, Diversity & Inclusion We actively encourage applications from under representated and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer. Working at Social Finance The fixed salary for this position is £56,500 per annum. Working for a mission driven organisation is more than just what we pay though . click apply for full job details
hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role. Role: Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS)/ Eligible for Security Clearance We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive. We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment - one in which our people, clients and end users can all benefit. The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills And Experience Required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. The ideal candidate will share our values and ways of working. As your career progresses, you can expect to work across all stages of the development lifecycle, from strategy to implementation, and take assignments across different sectors. This provides a broad base of experience for building an outstanding career. Candidates should be open to working in different locations for different clients. While most work is remote, candidates should be happy to meet in our London office and travel as client needs dictate. Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials
08/07/2026
Full time
hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role. Role: Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS)/ Eligible for Security Clearance We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive. We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment - one in which our people, clients and end users can all benefit. The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills And Experience Required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. The ideal candidate will share our values and ways of working. As your career progresses, you can expect to work across all stages of the development lifecycle, from strategy to implementation, and take assignments across different sectors. This provides a broad base of experience for building an outstanding career. Candidates should be open to working in different locations for different clients. While most work is remote, candidates should be happy to meet in our London office and travel as client needs dictate. Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials
Contract Overview Senior User Researcher (Freelance Contract) - we are hiring to support a subscription based digital product across web and mobile app. This hands on contract role focuses on discovery, monetisation, and subscription experience optimisation. It's suitable for an experienced researcher comfortable working in ambiguity, influencing senior stakeholders, and translating research into clear product and design direction. Contract Details Start date: ASAP / mid January Contract length: Initial 3 months (strong possibility to extend) Location: London (Victoria) Work pattern: Hybrid - 2 days per week on site (cannot be remote) Travel: Regular travel to Nottingham is required Work schedule: Full time, Monday Friday Reporting to: Product and Design leadership IR35: Inside IR35 (Only to use Umbrella, cannot use Ltd or Sole Trader) Day rate: £500 per day Key Responsibilities Lead end to end user research across subscription journeys on web and app Plan and research to validate freemium models, pricing, and monetisation Run discovery activities, including user interviews, usability testing, and concept validation Design research plans covering both tactical improvements and strategic redesign initiatives Analyse and synthesise research findings into clear, actionable insights Collaborate closely with Product Managers, Designers, Engineers, and senior stakeholders Champion human centred design, accessibility, and usability across the product lifecycle Required Experience Background in subscription based products and/or e commerce preferred Strong qualitative research skills (quantitative experience beneficial) Confidently framing research questions, defining hypotheses, and selecting methodologies Experience using remote research tools (e.g., UserTesting or similar) Familiarity with analytics platforms Rates depend on experience and client requirements.
07/07/2026
Full time
Contract Overview Senior User Researcher (Freelance Contract) - we are hiring to support a subscription based digital product across web and mobile app. This hands on contract role focuses on discovery, monetisation, and subscription experience optimisation. It's suitable for an experienced researcher comfortable working in ambiguity, influencing senior stakeholders, and translating research into clear product and design direction. Contract Details Start date: ASAP / mid January Contract length: Initial 3 months (strong possibility to extend) Location: London (Victoria) Work pattern: Hybrid - 2 days per week on site (cannot be remote) Travel: Regular travel to Nottingham is required Work schedule: Full time, Monday Friday Reporting to: Product and Design leadership IR35: Inside IR35 (Only to use Umbrella, cannot use Ltd or Sole Trader) Day rate: £500 per day Key Responsibilities Lead end to end user research across subscription journeys on web and app Plan and research to validate freemium models, pricing, and monetisation Run discovery activities, including user interviews, usability testing, and concept validation Design research plans covering both tactical improvements and strategic redesign initiatives Analyse and synthesise research findings into clear, actionable insights Collaborate closely with Product Managers, Designers, Engineers, and senior stakeholders Champion human centred design, accessibility, and usability across the product lifecycle Required Experience Background in subscription based products and/or e commerce preferred Strong qualitative research skills (quantitative experience beneficial) Confidently framing research questions, defining hypotheses, and selecting methodologies Experience using remote research tools (e.g., UserTesting or similar) Familiarity with analytics platforms Rates depend on experience and client requirements.
Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Rate : 600/Day Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to transform moments of worry into moments of hope to help them back on their feet. This non-aspirational experience context often differs from other parts of financial services and the ideal candidate will have desired experience with health, mental health, behavioural design or similar. If you want to make a difference to the lives of vulnerable customers, why not apply? Find out more about what we're looking for. Requirements: Strong Service Design experience within complex organisations. Customer Journey Mapping and Service Blueprinting expertise. Human-Centred Design and Design Thinking methodologies. Experience working across the full service design lifecycle. Excellent stakeholder management and facilitation skills. Experience using Figma or similar design tools. Strong communication and collaboration skills. Strong visual design skills to translate ideas into tangible artefacts - from concepts to prototypes (experience with generative AI tools is a plus). Strategic innovation capability - combining creative vision with analytical thinking to identify and shape opportunities. Be highly motivated, proactive, and have a driven approach to achieving individual and collective goals coupled with the ability to help cultivate an environment that encourages innovation and continuous improvement. You'll have strong relationship building skills and an innovative approach to problem solving and will be credible when dealing with senior audiences; with the confidence to provide a healthy challenge where appropriate. You'll also possess calmness and resilience when under pressure, and the ability to proactively identify new or potential risks and respond to emerging priorities. Strong communication skills; effective in communicating ideas, issues, and implications to senior, technical and non - technical audiences and will have experience in research and design thinking methods. Experience with trend research, signal observation and strategic foresight methodologies. Experience in applying strategic foresight techniques, innovation frameworks and 'design thinking' methods Key Responsibilities Lead end-to-end service design activities across customer journeys. Create and maintain customer journey maps and service blueprints. Design customer-centric experiences that improve financial wellbeing outcomes. Facilitate workshops and collaborate with multidisciplinary teams. Work closely with researchers to translate insights into service improvements. Engage and influence a broad range of stakeholders. Identify pain points, opportunities and service improvements across the customer lifecycle. Apply behavioural design thinking and human-centred design principles. Work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Shape critical initiatives ensuring we're led by colleague, customer and market insight when creating or enhancing our propositions and services. Attend workshops and discussions with stakeholders, making sure the business context, needs and risks are properly understood, and that key decisions are well informed. Communicate with colleagues and customers to manage expectations and incorporate multiple perspectives when defining solutions. Support the research and document current and future state services. Make good design decisions, bring the user perspective to the forefront and challenge the validity of constraints. Collaborate closely with other designers, product owners, and engineers. Be an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service, and customer journeys. Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
27/06/2026
Contractor
Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Rate : 600/Day Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to transform moments of worry into moments of hope to help them back on their feet. This non-aspirational experience context often differs from other parts of financial services and the ideal candidate will have desired experience with health, mental health, behavioural design or similar. If you want to make a difference to the lives of vulnerable customers, why not apply? Find out more about what we're looking for. Requirements: Strong Service Design experience within complex organisations. Customer Journey Mapping and Service Blueprinting expertise. Human-Centred Design and Design Thinking methodologies. Experience working across the full service design lifecycle. Excellent stakeholder management and facilitation skills. Experience using Figma or similar design tools. Strong communication and collaboration skills. Strong visual design skills to translate ideas into tangible artefacts - from concepts to prototypes (experience with generative AI tools is a plus). Strategic innovation capability - combining creative vision with analytical thinking to identify and shape opportunities. Be highly motivated, proactive, and have a driven approach to achieving individual and collective goals coupled with the ability to help cultivate an environment that encourages innovation and continuous improvement. You'll have strong relationship building skills and an innovative approach to problem solving and will be credible when dealing with senior audiences; with the confidence to provide a healthy challenge where appropriate. You'll also possess calmness and resilience when under pressure, and the ability to proactively identify new or potential risks and respond to emerging priorities. Strong communication skills; effective in communicating ideas, issues, and implications to senior, technical and non - technical audiences and will have experience in research and design thinking methods. Experience with trend research, signal observation and strategic foresight methodologies. Experience in applying strategic foresight techniques, innovation frameworks and 'design thinking' methods Key Responsibilities Lead end-to-end service design activities across customer journeys. Create and maintain customer journey maps and service blueprints. Design customer-centric experiences that improve financial wellbeing outcomes. Facilitate workshops and collaborate with multidisciplinary teams. Work closely with researchers to translate insights into service improvements. Engage and influence a broad range of stakeholders. Identify pain points, opportunities and service improvements across the customer lifecycle. Apply behavioural design thinking and human-centred design principles. Work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Shape critical initiatives ensuring we're led by colleague, customer and market insight when creating or enhancing our propositions and services. Attend workshops and discussions with stakeholders, making sure the business context, needs and risks are properly understood, and that key decisions are well informed. Communicate with colleagues and customers to manage expectations and incorporate multiple perspectives when defining solutions. Support the research and document current and future state services. Make good design decisions, bring the user perspective to the forefront and challenge the validity of constraints. Collaborate closely with other designers, product owners, and engineers. Be an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service, and customer journeys. Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job title: Design Researcher - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa 600/Day Hours: 35 hours, full time About this opportunity we value Design Research. We're a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers. We're looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work we aim to transform moments of worry into moments of hope to help them back on their feet. This non-aspirational experience context often differs from other parts of financial services and the ideal candidate will have desired experience with health, mental health, behavioural design or similar. If you want to make a difference to the lives of vulnerable customers, why not apply? Find out more about what we're looking for. Required Skills & Experience Strong UX Research, User Research or Design Research experience. Expertise in qualitative research methods. Experience conducting customer interviews and research moderation. Usability testing and concept testing experience. Discovery research experience. Ability to synthesise complex findings into clear insights. Strong stakeholder engagement and communication skills. Experience working within multidisciplinary teams. Experience working closely with design and product teams to identify and prioritise the right research questions Able to create research roadmaps and plans to keep the team on track, helping set both short term objectives and strategic direction Deep qualitative research experience using techniques such as usability testing (moderated and unmoderated), concept testing, and depth interviews Synthesise insights in an impactful and actionable manner to generate a shared understanding of user needs and opportunities Able to communicate and influence wider business stakeholders with clarity and conciseness Ethnographic experience (such as contextual enquiry or diary studies) Experience triangulating research and data from different sources to tell compelling customer stories Experience with accessibility research and/or vulnerable customers Responsibilities Plan and conduct end-to-end user research activities. Deliver discovery, evaluative and generative research. Conduct customer interviews, observations and moderated research sessions. Facilitate usability testing and concept validation. Analyse qualitative and quantitative data. Generate actionable insights and recommendations. Collaborate closely with Service Designers, Product teams and stakeholders. Present findings to senior stakeholders and influence decision-making. Working in a multi-disciplinary design, product, and engineering team, you'll develop and lead the research strategy for a key area of our business. Responsible for managing the research plan and roadmap for your service or product area. Deliver research to solve customer problems, unlock new opportunities, and guide what is created. Working on varied research across the product development lifecycle, from generative to evaluative research. Desirable Experience Mixed-methods research (qualitative and quantitative). Behavioural Research, Behavioural Science or Psychology exposure. Experience researching vulnerable customers or sensitive customer journeys. Healthcare, health-tech, financial services or customer-focused industry experience. Familiarity with behavioural design principles Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
27/06/2026
Contractor
Job title: Design Researcher - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa 600/Day Hours: 35 hours, full time About this opportunity we value Design Research. We're a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers. We're looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work we aim to transform moments of worry into moments of hope to help them back on their feet. This non-aspirational experience context often differs from other parts of financial services and the ideal candidate will have desired experience with health, mental health, behavioural design or similar. If you want to make a difference to the lives of vulnerable customers, why not apply? Find out more about what we're looking for. Required Skills & Experience Strong UX Research, User Research or Design Research experience. Expertise in qualitative research methods. Experience conducting customer interviews and research moderation. Usability testing and concept testing experience. Discovery research experience. Ability to synthesise complex findings into clear insights. Strong stakeholder engagement and communication skills. Experience working within multidisciplinary teams. Experience working closely with design and product teams to identify and prioritise the right research questions Able to create research roadmaps and plans to keep the team on track, helping set both short term objectives and strategic direction Deep qualitative research experience using techniques such as usability testing (moderated and unmoderated), concept testing, and depth interviews Synthesise insights in an impactful and actionable manner to generate a shared understanding of user needs and opportunities Able to communicate and influence wider business stakeholders with clarity and conciseness Ethnographic experience (such as contextual enquiry or diary studies) Experience triangulating research and data from different sources to tell compelling customer stories Experience with accessibility research and/or vulnerable customers Responsibilities Plan and conduct end-to-end user research activities. Deliver discovery, evaluative and generative research. Conduct customer interviews, observations and moderated research sessions. Facilitate usability testing and concept validation. Analyse qualitative and quantitative data. Generate actionable insights and recommendations. Collaborate closely with Service Designers, Product teams and stakeholders. Present findings to senior stakeholders and influence decision-making. Working in a multi-disciplinary design, product, and engineering team, you'll develop and lead the research strategy for a key area of our business. Responsible for managing the research plan and roadmap for your service or product area. Deliver research to solve customer problems, unlock new opportunities, and guide what is created. Working on varied research across the product development lifecycle, from generative to evaluative research. Desirable Experience Mixed-methods research (qualitative and quantitative). Behavioural Research, Behavioural Science or Psychology exposure. Experience researching vulnerable customers or sensitive customer journeys. Healthcare, health-tech, financial services or customer-focused industry experience. Familiarity with behavioural design principles Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job title: Design Researcher - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa - 84k - 86k Annual Hours: 35 hours, full time About this opportunity we value Design Research. We're a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers. We're looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work we aim to transform moments of worry into moments of hope to help them back on their feet. This non-aspirational experience context often differs from other parts of financial services and the ideal candidate will have desired experience with health, mental health, behavioural design or similar. If you want to make a difference to the lives of vulnerable customers, why not apply? Find out more about what we're looking for. Required Skills & Experience Strong UX Research, User Research or Design Research experience. Expertise in qualitative research methods. Experience conducting customer interviews and research moderation. Usability testing and concept testing experience. Discovery research experience. Ability to synthesise complex findings into clear insights. Strong stakeholder engagement and communication skills. Experience working within multidisciplinary teams. Experience working closely with design and product teams to identify and prioritise the right research questions Able to create research roadmaps and plans to keep the team on track, helping set both short term objectives and strategic direction Deep qualitative research experience using techniques such as usability testing (moderated and unmoderated), concept testing, and depth interviews Synthesise insights in an impactful and actionable manner to generate a shared understanding of user needs and opportunities Able to communicate and influence wider business stakeholders with clarity and conciseness Ethnographic experience (such as contextual enquiry or diary studies) Experience triangulating research and data from different sources to tell compelling customer stories Experience with accessibility research and/or vulnerable customers Responsibilities Plan and conduct end-to-end user research activities. Deliver discovery, evaluative and generative research. Conduct customer interviews, observations and moderated research sessions. Facilitate usability testing and concept validation. Analyse qualitative and quantitative data. Generate actionable insights and recommendations. Collaborate closely with Service Designers, Product teams and stakeholders. Present findings to senior stakeholders and influence decision-making. Working in a multi-disciplinary design, product, and engineering team, you'll develop and lead the research strategy for a key area of our business. Responsible for managing the research plan and roadmap for your service or product area. Deliver research to solve customer problems, unlock new opportunities, and guide what is created. Working on varied research across the product development lifecycle, from generative to evaluative research. Desirable Experience Mixed-methods research (qualitative and quantitative). Behavioural Research, Behavioural Science or Psychology exposure. Experience researching vulnerable customers or sensitive customer journeys. Healthcare, health-tech, financial services or customer-focused industry experience. Familiarity with behavioural design principles Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
26/06/2026
Contractor
Job title: Design Researcher - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa - 84k - 86k Annual Hours: 35 hours, full time About this opportunity we value Design Research. We're a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers. We're looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work we aim to transform moments of worry into moments of hope to help them back on their feet. This non-aspirational experience context often differs from other parts of financial services and the ideal candidate will have desired experience with health, mental health, behavioural design or similar. If you want to make a difference to the lives of vulnerable customers, why not apply? Find out more about what we're looking for. Required Skills & Experience Strong UX Research, User Research or Design Research experience. Expertise in qualitative research methods. Experience conducting customer interviews and research moderation. Usability testing and concept testing experience. Discovery research experience. Ability to synthesise complex findings into clear insights. Strong stakeholder engagement and communication skills. Experience working within multidisciplinary teams. Experience working closely with design and product teams to identify and prioritise the right research questions Able to create research roadmaps and plans to keep the team on track, helping set both short term objectives and strategic direction Deep qualitative research experience using techniques such as usability testing (moderated and unmoderated), concept testing, and depth interviews Synthesise insights in an impactful and actionable manner to generate a shared understanding of user needs and opportunities Able to communicate and influence wider business stakeholders with clarity and conciseness Ethnographic experience (such as contextual enquiry or diary studies) Experience triangulating research and data from different sources to tell compelling customer stories Experience with accessibility research and/or vulnerable customers Responsibilities Plan and conduct end-to-end user research activities. Deliver discovery, evaluative and generative research. Conduct customer interviews, observations and moderated research sessions. Facilitate usability testing and concept validation. Analyse qualitative and quantitative data. Generate actionable insights and recommendations. Collaborate closely with Service Designers, Product teams and stakeholders. Present findings to senior stakeholders and influence decision-making. Working in a multi-disciplinary design, product, and engineering team, you'll develop and lead the research strategy for a key area of our business. Responsible for managing the research plan and roadmap for your service or product area. Deliver research to solve customer problems, unlock new opportunities, and guide what is created. Working on varied research across the product development lifecycle, from generative to evaluative research. Desirable Experience Mixed-methods research (qualitative and quantitative). Behavioural Research, Behavioural Science or Psychology exposure. Experience researching vulnerable customers or sensitive customer journeys. Healthcare, health-tech, financial services or customer-focused industry experience. Familiarity with behavioural design principles Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa - 84k - 86k Annual Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to transform moments of worry into moments of hope to help them back on their feet. This non-aspirational experience context often differs from other parts of financial services and the ideal candidate will have desired experience with health, mental health, behavioural design or similar. If you want to make a difference to the lives of vulnerable customers, why not apply? Find out more about what we're looking for. Requirements: Strong Service Design experience within complex organisations. Customer Journey Mapping and Service Blueprinting expertise. Human-Centred Design and Design Thinking methodologies. Experience working across the full service design lifecycle. Excellent stakeholder management and facilitation skills. Experience using Figma or similar design tools. Strong communication and collaboration skills. Strong visual design skills to translate ideas into tangible artefacts - from concepts to prototypes (experience with generative AI tools is a plus). Strategic innovation capability - combining creative vision with analytical thinking to identify and shape opportunities. Be highly motivated, proactive, and have a driven approach to achieving individual and collective goals coupled with the ability to help cultivate an environment that encourages innovation and continuous improvement. You'll have strong relationship building skills and an innovative approach to problem solving and will be credible when dealing with senior audiences; with the confidence to provide a healthy challenge where appropriate. You'll also possess calmness and resilience when under pressure, and the ability to proactively identify new or potential risks and respond to emerging priorities. Strong communication skills; effective in communicating ideas, issues, and implications to senior, technical and non - technical audiences and will have experience in research and design thinking methods. Experience with trend research, signal observation and strategic foresight methodologies. Experience in applying strategic foresight techniques, innovation frameworks and 'design thinking' methods Key Responsibilities Lead end-to-end service design activities across customer journeys. Create and maintain customer journey maps and service blueprints. Design customer-centric experiences that improve financial wellbeing outcomes. Facilitate workshops and collaborate with multidisciplinary teams. Work closely with researchers to translate insights into service improvements. Engage and influence a broad range of stakeholders. Identify pain points, opportunities and service improvements across the customer lifecycle. Apply behavioural design thinking and human-centred design principles. Work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Shape critical initiatives ensuring we're led by colleague, customer and market insight when creating or enhancing our propositions and services. Attend workshops and discussions with stakeholders, making sure the business context, needs and risks are properly understood, and that key decisions are well informed. Communicate with colleagues and customers to manage expectations and incorporate multiple perspectives when defining solutions. Support the research and document current and future state services. Make good design decisions, bring the user perspective to the forefront and challenge the validity of constraints. Collaborate closely with other designers, product owners, and engineers. Be an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service, and customer journeys. Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
26/06/2026
Contractor
Job title: Service Designer - Financial Wellbeing Location: London - 2 days per week onsite Contract: 6 Months - potentially for extension Salary : Circa - 84k - 86k Annual Hours: 35 hours, full time About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to transform moments of worry into moments of hope to help them back on their feet. This non-aspirational experience context often differs from other parts of financial services and the ideal candidate will have desired experience with health, mental health, behavioural design or similar. If you want to make a difference to the lives of vulnerable customers, why not apply? Find out more about what we're looking for. Requirements: Strong Service Design experience within complex organisations. Customer Journey Mapping and Service Blueprinting expertise. Human-Centred Design and Design Thinking methodologies. Experience working across the full service design lifecycle. Excellent stakeholder management and facilitation skills. Experience using Figma or similar design tools. Strong communication and collaboration skills. Strong visual design skills to translate ideas into tangible artefacts - from concepts to prototypes (experience with generative AI tools is a plus). Strategic innovation capability - combining creative vision with analytical thinking to identify and shape opportunities. Be highly motivated, proactive, and have a driven approach to achieving individual and collective goals coupled with the ability to help cultivate an environment that encourages innovation and continuous improvement. You'll have strong relationship building skills and an innovative approach to problem solving and will be credible when dealing with senior audiences; with the confidence to provide a healthy challenge where appropriate. You'll also possess calmness and resilience when under pressure, and the ability to proactively identify new or potential risks and respond to emerging priorities. Strong communication skills; effective in communicating ideas, issues, and implications to senior, technical and non - technical audiences and will have experience in research and design thinking methods. Experience with trend research, signal observation and strategic foresight methodologies. Experience in applying strategic foresight techniques, innovation frameworks and 'design thinking' methods Key Responsibilities Lead end-to-end service design activities across customer journeys. Create and maintain customer journey maps and service blueprints. Design customer-centric experiences that improve financial wellbeing outcomes. Facilitate workshops and collaborate with multidisciplinary teams. Work closely with researchers to translate insights into service improvements. Engage and influence a broad range of stakeholders. Identify pain points, opportunities and service improvements across the customer lifecycle. Apply behavioural design thinking and human-centred design principles. Work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Shape critical initiatives ensuring we're led by colleague, customer and market insight when creating or enhancing our propositions and services. Attend workshops and discussions with stakeholders, making sure the business context, needs and risks are properly understood, and that key decisions are well informed. Communicate with colleagues and customers to manage expectations and incorporate multiple perspectives when defining solutions. Support the research and document current and future state services. Make good design decisions, bring the user perspective to the forefront and challenge the validity of constraints. Collaborate closely with other designers, product owners, and engineers. Be an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service, and customer journeys. Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
07/10/2025
Full time
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
The job on offer We are currently seeking a Senior Full Stack Developer with a passion for emerging technologies and a natural creative flair to join our Applied Innovation Exchange team on a permanent basis! As a Full Stack/ Emerging Technology Developer you will have an opportunity to shape our strategic direction and influence our growth as we expand our engineering capability. Your primary role will be to work with our team, clients and partners to create new products, services and systems to drive meaningful change. As a technologist, you will craft digital solutions for our clients across a range of industries, working with the latest technologies to solve complex and novel business challenges. The Applied Innovation Exchange brings together a team of consultants, designers, technologists and researchers, to help some of the worlds largest organisations move from challenging problem statements to innovative real world solutions. Sound knowledge and experience of Full Stack Java Script, Cloud Services (API development) an Application Deployment (Google, Amazon Webservices) are essential for this role! Corporate Social Responsibility The Applied Innovation Exchange (AIE) exists to create a world where everyone can apply innovation to create a positive future. We're a team that is harnessing AI to make speech therapy more accessible , building digital experiences to raise money for vulnerable children with Action for Children , building a retail store of tomorrow in Shoreditch, London and much more. In summary, our team does market-leading, exciting, varied work with amazing clients and we'd love you to join us. We're on a mission to create the products, services and systems that empower some of the world's largest organisations to drive meaningful change in the world. We do this through a high-impact, human centred approach, combining our expertise in collaboration with our ecosystem partners and the breadth of Capgemini to create solutions enabled by emerging technologies. We work with clients across the spectrum of sectors that Capgemini is involved in: Customer Products and Retail, Transport, Manufacturing, Telecom, Public Sector, Financial Services and Energy and Utilities. We are also a part of a global consultancy, made up of supportive, close-knit communities. Everyone wants to get the best solutions for our customers and create the best working environment. We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you'll join a team that does the right thing. Your role Lead the technology architecture and delivery of new products, services and systems from inception through to beta Work as a leader and a technology coach in multi-disciplinary teams to design, prototype and build cutting-edge solutions and future concepts Communicate the value of new technologies to clients Deliver and ship quality code, in collaboration with our full-stack teams Provide a technical voice at workshops, brainstorming sessions, experiments & design sprints with internal team members or with clients to define technology and platform visions and direction Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity Balance speed and quality, with a focus on tangible results Mentor junior developers - leading by example, driving best practices and coding standards Your profile Full-Stack JavaScript experience with any modern frameworks (e.g. React, Angular, Web Components) Cloud / Deployment experience (e.g. GCP, Azure, AWS + CI/CD) Someone who takes pride in their craft, understanding core engineering principles and able to pick up new technologies quickly. Comfortable and excited about uncertainty. We start with user problems, not technical specs! An aspiring leader, takes ownership of projects and gives clear direction and mentorship to more junior team members A passion for new technologies and an awareness of new technology trends, with a desire to experiment and learn - turning trends into reality. An understanding of emerging technologies such as AI, IoT or Immersive - any hands-on expertise of developing or integrating these technologies to digital solutions is a plus A portfolio or some examples of your work, we'd love to see something tangible! Why Capgemini is unique Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
24/09/2022
Full time
The job on offer We are currently seeking a Senior Full Stack Developer with a passion for emerging technologies and a natural creative flair to join our Applied Innovation Exchange team on a permanent basis! As a Full Stack/ Emerging Technology Developer you will have an opportunity to shape our strategic direction and influence our growth as we expand our engineering capability. Your primary role will be to work with our team, clients and partners to create new products, services and systems to drive meaningful change. As a technologist, you will craft digital solutions for our clients across a range of industries, working with the latest technologies to solve complex and novel business challenges. The Applied Innovation Exchange brings together a team of consultants, designers, technologists and researchers, to help some of the worlds largest organisations move from challenging problem statements to innovative real world solutions. Sound knowledge and experience of Full Stack Java Script, Cloud Services (API development) an Application Deployment (Google, Amazon Webservices) are essential for this role! Corporate Social Responsibility The Applied Innovation Exchange (AIE) exists to create a world where everyone can apply innovation to create a positive future. We're a team that is harnessing AI to make speech therapy more accessible , building digital experiences to raise money for vulnerable children with Action for Children , building a retail store of tomorrow in Shoreditch, London and much more. In summary, our team does market-leading, exciting, varied work with amazing clients and we'd love you to join us. We're on a mission to create the products, services and systems that empower some of the world's largest organisations to drive meaningful change in the world. We do this through a high-impact, human centred approach, combining our expertise in collaboration with our ecosystem partners and the breadth of Capgemini to create solutions enabled by emerging technologies. We work with clients across the spectrum of sectors that Capgemini is involved in: Customer Products and Retail, Transport, Manufacturing, Telecom, Public Sector, Financial Services and Energy and Utilities. We are also a part of a global consultancy, made up of supportive, close-knit communities. Everyone wants to get the best solutions for our customers and create the best working environment. We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you'll join a team that does the right thing. Your role Lead the technology architecture and delivery of new products, services and systems from inception through to beta Work as a leader and a technology coach in multi-disciplinary teams to design, prototype and build cutting-edge solutions and future concepts Communicate the value of new technologies to clients Deliver and ship quality code, in collaboration with our full-stack teams Provide a technical voice at workshops, brainstorming sessions, experiments & design sprints with internal team members or with clients to define technology and platform visions and direction Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity Balance speed and quality, with a focus on tangible results Mentor junior developers - leading by example, driving best practices and coding standards Your profile Full-Stack JavaScript experience with any modern frameworks (e.g. React, Angular, Web Components) Cloud / Deployment experience (e.g. GCP, Azure, AWS + CI/CD) Someone who takes pride in their craft, understanding core engineering principles and able to pick up new technologies quickly. Comfortable and excited about uncertainty. We start with user problems, not technical specs! An aspiring leader, takes ownership of projects and gives clear direction and mentorship to more junior team members A passion for new technologies and an awareness of new technology trends, with a desire to experiment and learn - turning trends into reality. An understanding of emerging technologies such as AI, IoT or Immersive - any hands-on expertise of developing or integrating these technologies to digital solutions is a plus A portfolio or some examples of your work, we'd love to see something tangible! Why Capgemini is unique Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Product Designer Location: Hybrid/Remote About the Role: The Product Designer will work on constantly improving the user experience (UX) and user interface (UI) design of our e-commerce platform. You will be working closely with other designers, researchers, product owners and development teams. Using a human-centred approach based on customer insights in the highly collaborative experimentation, you will optimise the online user experience for improved usability, usefulness, and exceptional visual design. The role will be accountable for: Collaborating with our experimentation team to find and test concepts, and feedback results to the rest of the UX team Produce UX and UI deliverables such as wireframes, high-fidelity mock-ups, and interactive prototypes User journey maps, heuristic evaluation, best practice reviews and competitor analysis Working on continuous development and improvements Testing UI elements such as CTAs, content modules, product tiles, page layouts and user flows for e-commerce pages What we are looking for You will evidence a passion for delivering adaptive and creative solutions to Product Design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. We are on an exciting transformation journey, so if you are a hands-on change agent, who wants to be part of something big, where you can make a real difference, RS is the company for you! A bit about you A Bachelor's degree or similar and UX/UI design experience for digital products or services. Examples of UX/UI design work for web, mobile app and responsive platforms. Working knowledge of the following technologies and software: Figma, Sketch, InVision, and Design Systems. A team player who can work independently too. Excellent written and verbal communication skills. Good time-management skills. About RS Group: RS Group is a global omni-channel solutions partner for industrial customers and suppliers. Our business has operations in three geographical regions - the Americas, EMEA and APAC, supported by global organisations for supply chain, corporate functions, marketing, and product & supplier management. Our market today is large, fragmented, local in nature and digitally immature. Only a few international distributors serve it, with many regional and local providers, who largely trade offline. Currently we estimate the global market value to be c.£400bn, with our global market share What we can offer you: Remote, or to work in our offices (London or Corby) or a mix of both. Flexible working hours during the day, we will work around whatever personal situation you have (dropping kids off/picking them up from school, doctor appointments, etc) Upto 15% annual bonus Up to 25 days holiday (with the option to purchase a further week) Daily access to a GP (for you and your immediate family) Employers' contribution up-to 10.5% towards pension scheme. Footnote: RS Group Brands: RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe. Are you ready to explore the possibilities?
23/09/2022
Full time
Product Designer Location: Hybrid/Remote About the Role: The Product Designer will work on constantly improving the user experience (UX) and user interface (UI) design of our e-commerce platform. You will be working closely with other designers, researchers, product owners and development teams. Using a human-centred approach based on customer insights in the highly collaborative experimentation, you will optimise the online user experience for improved usability, usefulness, and exceptional visual design. The role will be accountable for: Collaborating with our experimentation team to find and test concepts, and feedback results to the rest of the UX team Produce UX and UI deliverables such as wireframes, high-fidelity mock-ups, and interactive prototypes User journey maps, heuristic evaluation, best practice reviews and competitor analysis Working on continuous development and improvements Testing UI elements such as CTAs, content modules, product tiles, page layouts and user flows for e-commerce pages What we are looking for You will evidence a passion for delivering adaptive and creative solutions to Product Design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. We are on an exciting transformation journey, so if you are a hands-on change agent, who wants to be part of something big, where you can make a real difference, RS is the company for you! A bit about you A Bachelor's degree or similar and UX/UI design experience for digital products or services. Examples of UX/UI design work for web, mobile app and responsive platforms. Working knowledge of the following technologies and software: Figma, Sketch, InVision, and Design Systems. A team player who can work independently too. Excellent written and verbal communication skills. Good time-management skills. About RS Group: RS Group is a global omni-channel solutions partner for industrial customers and suppliers. Our business has operations in three geographical regions - the Americas, EMEA and APAC, supported by global organisations for supply chain, corporate functions, marketing, and product & supplier management. Our market today is large, fragmented, local in nature and digitally immature. Only a few international distributors serve it, with many regional and local providers, who largely trade offline. Currently we estimate the global market value to be c.£400bn, with our global market share What we can offer you: Remote, or to work in our offices (London or Corby) or a mix of both. Flexible working hours during the day, we will work around whatever personal situation you have (dropping kids off/picking them up from school, doctor appointments, etc) Upto 15% annual bonus Up to 25 days holiday (with the option to purchase a further week) Daily access to a GP (for you and your immediate family) Employers' contribution up-to 10.5% towards pension scheme. Footnote: RS Group Brands: RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe. Are you ready to explore the possibilities?
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. What skills and experience you'll bring: Essential: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Bonus Skills: Experience working with Government Digital Service (GDS) service standards A Bachelor's degree inPsychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our User Experience Designer community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of User Experience Designers and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location..... click apply for full job details
21/09/2022
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. What skills and experience you'll bring: Essential: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Bonus Skills: Experience working with Government Digital Service (GDS) service standards A Bachelor's degree inPsychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our User Experience Designer community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of User Experience Designers and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location..... click apply for full job details
Senior Product Designer - EY's Hive About Our mission is to transform the working lives of tax and finance professionals. Here at the Innovation Hive, we are an energetic and driven team with a passion for revolutionising the ways in which tax and finance teams work. Founded only a few years ago, we have built a platform leveraging the latest technology (including AI) and have already enjoyed strong internal and external adoption. Our early success has ensured significant ongoing investment to scale the platform and build new features, we are well set to become the leading tech solution in the market. With the move towards making tax digital and increased remote working, there has never been a better time to join our team, work on real challenges and help build game-changing digital solutions for our industry. The opportunity We are looking for a talented senior product designer who can work across all stages of design, from understanding the core user problem to shipping a well-tested UI. As a senior member of the team, you will help build UX maturity within the Innovation Hive and champion human-centred design. You will enjoy working with stakeholders, engineers, and product managers to create simple solutions that solve complex problems for our users. The ideal candidate is someone who: Can empathise with users and have a holistic view of the product in mind Enjoy s working on problems, rather than features Acts as a facilitator and can work effectively alongside product managers and engineers Welcomes and invites feedback regularly from stakeholders and users Is comfortable working in a fast-paced and collaborative environment Proactively identifies and tackles opportunities to improve our ways of working What you will do Innovate - own every aspect of the product's design, focusing on the key user problems and creating innovative solutions that deliver a simple and intuitive user experience Manage - gather user and business requirements for design briefs Discover - collaborate with our researcher and product managers to conduct user research Prototype and test - create wireframes and prototypes to validate with users for rapid iteration Deliver - create beautifully polished UI and be able to communicate the detail to development scrum teams ensuring seamless hand-offs Collaborate - foster strong working relationships with product managers and engineers Communicate - be transparent and be able to communicate ideas to stakeholders Coach - coach and encourage junior product designers in a continuous learning environment What You Definitely Need We expect our product designers to be well rounded so you should have user experience, user interaction and commercial product experience Ability to apply a wide range of design thinking techniques, able to deliver innovative conceptual thinking, whilst also having the right analytical and technical mind-set and skills to work out the details to deliver real value to the product Experience running design workshops Proven experience with design systems, grid frameworks, delivering to and creating style guides and other responsive design experience Experience working alongside developers in an iterative way as part of an agile team Recognised Degree or similar experience (essential) and Masters (desirable) Proficient with design tools such as Sketch, Figma, Adobe CS, InVision, Zeplin, Marvel Experience designing enterprise or financial software (desirable) Our core values Empathetic - you take the time to understand what drives other team members, what motivates them and how to achieve mutual objectives Humble - you actively seek feedback and feel comfortable providing it to others. You are not overly influenced by organisational hierarchy Hungry - you are excited by what you do, and you bring an enthusiasm to your job Adaptable - you are comfortable re-evaluating your view when presented with contrasting facts and your opinions What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client- facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction, and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Want to build a better working world? We'd love to hear from you.
01/02/2022
Full time
Senior Product Designer - EY's Hive About Our mission is to transform the working lives of tax and finance professionals. Here at the Innovation Hive, we are an energetic and driven team with a passion for revolutionising the ways in which tax and finance teams work. Founded only a few years ago, we have built a platform leveraging the latest technology (including AI) and have already enjoyed strong internal and external adoption. Our early success has ensured significant ongoing investment to scale the platform and build new features, we are well set to become the leading tech solution in the market. With the move towards making tax digital and increased remote working, there has never been a better time to join our team, work on real challenges and help build game-changing digital solutions for our industry. The opportunity We are looking for a talented senior product designer who can work across all stages of design, from understanding the core user problem to shipping a well-tested UI. As a senior member of the team, you will help build UX maturity within the Innovation Hive and champion human-centred design. You will enjoy working with stakeholders, engineers, and product managers to create simple solutions that solve complex problems for our users. The ideal candidate is someone who: Can empathise with users and have a holistic view of the product in mind Enjoy s working on problems, rather than features Acts as a facilitator and can work effectively alongside product managers and engineers Welcomes and invites feedback regularly from stakeholders and users Is comfortable working in a fast-paced and collaborative environment Proactively identifies and tackles opportunities to improve our ways of working What you will do Innovate - own every aspect of the product's design, focusing on the key user problems and creating innovative solutions that deliver a simple and intuitive user experience Manage - gather user and business requirements for design briefs Discover - collaborate with our researcher and product managers to conduct user research Prototype and test - create wireframes and prototypes to validate with users for rapid iteration Deliver - create beautifully polished UI and be able to communicate the detail to development scrum teams ensuring seamless hand-offs Collaborate - foster strong working relationships with product managers and engineers Communicate - be transparent and be able to communicate ideas to stakeholders Coach - coach and encourage junior product designers in a continuous learning environment What You Definitely Need We expect our product designers to be well rounded so you should have user experience, user interaction and commercial product experience Ability to apply a wide range of design thinking techniques, able to deliver innovative conceptual thinking, whilst also having the right analytical and technical mind-set and skills to work out the details to deliver real value to the product Experience running design workshops Proven experience with design systems, grid frameworks, delivering to and creating style guides and other responsive design experience Experience working alongside developers in an iterative way as part of an agile team Recognised Degree or similar experience (essential) and Masters (desirable) Proficient with design tools such as Sketch, Figma, Adobe CS, InVision, Zeplin, Marvel Experience designing enterprise or financial software (desirable) Our core values Empathetic - you take the time to understand what drives other team members, what motivates them and how to achieve mutual objectives Humble - you actively seek feedback and feel comfortable providing it to others. You are not overly influenced by organisational hierarchy Hungry - you are excited by what you do, and you bring an enthusiasm to your job Adaptable - you are comfortable re-evaluating your view when presented with contrasting facts and your opinions What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client- facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction, and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Want to build a better working world? We'd love to hear from you.
My client are currently looking for multiple User Researchers. At present this role is fully remote but its likely that in a few months time they may require onsite presence in London 1/2 days per month. - Inside Scope - Umbrella only - Long term work - Must be eligible for BPSS clearance Role Requirements Tasks: Generate new and useful user insights and translate them in to features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrilla research and suability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material; work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence product/service direction and prototype development. Technical Skills: Proven experience of using a variety of usability testing methodologies to reveal actionable customer insights and gather user needs for web based services. Proven experience of creating research strategies/approaches. Proven experience of facilitating workshops. Excellent analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative evidence. Confident in explaining user needs to senior civil servants and acting as a department at large. Extensive knowledge of human factors, ethnography and the user-centred design process for environment. Demonstrable knowledge, experience in and passion for user centred design practices. Proven experience of audience modelling and developing design personas. experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions). Comfortable working with data from gathering and analysis through to design and presentation Comfortable in the capacity of mentor for other user researcher(s).
05/11/2021
Contractor
My client are currently looking for multiple User Researchers. At present this role is fully remote but its likely that in a few months time they may require onsite presence in London 1/2 days per month. - Inside Scope - Umbrella only - Long term work - Must be eligible for BPSS clearance Role Requirements Tasks: Generate new and useful user insights and translate them in to features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrilla research and suability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material; work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence product/service direction and prototype development. Technical Skills: Proven experience of using a variety of usability testing methodologies to reveal actionable customer insights and gather user needs for web based services. Proven experience of creating research strategies/approaches. Proven experience of facilitating workshops. Excellent analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative evidence. Confident in explaining user needs to senior civil servants and acting as a department at large. Extensive knowledge of human factors, ethnography and the user-centred design process for environment. Demonstrable knowledge, experience in and passion for user centred design practices. Proven experience of audience modelling and developing design personas. experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions). Comfortable working with data from gathering and analysis through to design and presentation Comfortable in the capacity of mentor for other user researcher(s).
About us Ofsted is the Office for Standards in Education, Children's Services and Skills. We inspect and regulate services that care for children and young people, but also services for learners of all ages. Every week, we carry out hundreds of inspections and regulatory visits throughout England, reporting on standards across the country and delivering our results to Parliament. Working with us gives you the chance to help protect and advance children's lives, but also take on projects that will push your skills and advance your career. There's huge scope for both personal and professional development, whatever your role. About the role You'll be a vital part of our design teams, delivering exceptional user research activities, findings and reports that help us create useful, innovative digital services. Once you're part of our fast-paced, agile environment, you'll carry out a wide range of user research activities, from recruiting participants to designing processes and moderating sessions. You'll also collaborate with other teams to create key actions from your findings that can make a positive impact on our development projects, ultimately helping us work more efficiently and secure stronger outcomes for children and young people. Beyond development, you'll lead on analysing research data and help build a vibrant research community within Ofsted. Helping others to learn and develop is a key part of the role, as you'll mentor new team members. About you You'll be experienced in user research methods, analysing research data, planning research activities and communicating your findings. You'll be able to convince senior stakeholders of the benefits of a user-centred approach and engage sceptical colleagues. We also need positive, energetic candidates with good communication skills who can deliver at pace, develop others and constantly find ways to improve the way we work. You should have a degree or an equivalent qualification in Human Computer Interaction, Design, Psychology, Market Research, Computer Science or another relevant field. About our benefits We're committed to maintaining your health and wellbeing, be that physically, emotionally, financially or socially, and our benefits reflect this. You'll have the option to join the Civil Service Pension Scheme, take advantage of our many professional and personal development opportunities, enjoy 32.5 annual leave days per annum (plus public holidays) and get access to counselling and advisory services for you and your family. Full details of the role can be found in the candidate pack. If you have any queries or you would like to have an informal conversation prior to application, please contact us. Click 'Apply' for more information, including a candidate pack and details of how to apply. Apply before 11:55 pm on Monday 29th March 2021
17/03/2021
Full time
About us Ofsted is the Office for Standards in Education, Children's Services and Skills. We inspect and regulate services that care for children and young people, but also services for learners of all ages. Every week, we carry out hundreds of inspections and regulatory visits throughout England, reporting on standards across the country and delivering our results to Parliament. Working with us gives you the chance to help protect and advance children's lives, but also take on projects that will push your skills and advance your career. There's huge scope for both personal and professional development, whatever your role. About the role You'll be a vital part of our design teams, delivering exceptional user research activities, findings and reports that help us create useful, innovative digital services. Once you're part of our fast-paced, agile environment, you'll carry out a wide range of user research activities, from recruiting participants to designing processes and moderating sessions. You'll also collaborate with other teams to create key actions from your findings that can make a positive impact on our development projects, ultimately helping us work more efficiently and secure stronger outcomes for children and young people. Beyond development, you'll lead on analysing research data and help build a vibrant research community within Ofsted. Helping others to learn and develop is a key part of the role, as you'll mentor new team members. About you You'll be experienced in user research methods, analysing research data, planning research activities and communicating your findings. You'll be able to convince senior stakeholders of the benefits of a user-centred approach and engage sceptical colleagues. We also need positive, energetic candidates with good communication skills who can deliver at pace, develop others and constantly find ways to improve the way we work. You should have a degree or an equivalent qualification in Human Computer Interaction, Design, Psychology, Market Research, Computer Science or another relevant field. About our benefits We're committed to maintaining your health and wellbeing, be that physically, emotionally, financially or socially, and our benefits reflect this. You'll have the option to join the Civil Service Pension Scheme, take advantage of our many professional and personal development opportunities, enjoy 32.5 annual leave days per annum (plus public holidays) and get access to counselling and advisory services for you and your family. Full details of the role can be found in the candidate pack. If you have any queries or you would like to have an informal conversation prior to application, please contact us. Click 'Apply' for more information, including a candidate pack and details of how to apply. Apply before 11:55 pm on Monday 29th March 2021
Interaction Designer - Sheffield - Liverpool- 400/500
About the role As a designer you'll be responsible for designing services so good that people prefer to use them. Our designers work closely with user researchers, developers and the product team to design services focused on user needs. They work by prototyping and iterating: testing ideas quickly with real users and using prototypes to learn, moving to working with code as early as possible. We don't produce documentation purely for sign-off, and we don't throw wireframes 'over the wall'. Work ranges from sketches, through to HTML prototypes, workshops, and participating in user research.
Responsibilities This role is about challenging assumptions, testing ideas, meeting user needs and testing how well those needs have been met. Day to day you'll:
* work as part of a multi-disciplinary team to design user focused and successful services
· deliver designs that meet modern web standards, ensuring that key elements are built in from the outset · contribute to the development and continual enhancement of digital services, and be capable of working across multiple services where required
· take ownership of design prototypes that seek to answer questions, and meet project priorities
· partner with colleagues to create a consistent user experience
· give input to the team and stakeholders on the relative priority of work
· share expertise in how design decisions impact accessibility - internally and externally · communicate credibly with a wide range of digital delivery disciplines both internally and externally
* a degree in design, human-computer interaction or relevant industry experience
· demonstrable knowledge, experience in and passion for user centred design practices
· proven experience working in a design environment on a range of projects, and designing interactions for the web and mobile
· core skills which include sketching, prototyping and communicating design concepts
· an interest in modern web standards and development practice
Skills and experience You'll need experience of agile delivery and of forming close partnerships within digital service teams. You'll ideally have a degree in a design related subject, an interest in design history and the possibilities of the web, and an understanding of how form and function work together. You'll proactively seek new learning opportunities and welcome constructive criticism of your work.
Essential You'll have:
Desirable Ideally, you'll have:
· the ability to clearly explain and discuss design challenges and possible solutions
· some experience of prototyping using HTML & CSS
· working knowledge of typography and its importance in communication
· experience of using research to iterate and validate design choices
Interaction Designer - Sheffield - Liverpool- 400/500
To find out more about Real please visit (url removed)
Real Staffing, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
09/09/2016
Interaction Designer - Sheffield - Liverpool- 400/500
About the role As a designer you'll be responsible for designing services so good that people prefer to use them. Our designers work closely with user researchers, developers and the product team to design services focused on user needs. They work by prototyping and iterating: testing ideas quickly with real users and using prototypes to learn, moving to working with code as early as possible. We don't produce documentation purely for sign-off, and we don't throw wireframes 'over the wall'. Work ranges from sketches, through to HTML prototypes, workshops, and participating in user research.
Responsibilities This role is about challenging assumptions, testing ideas, meeting user needs and testing how well those needs have been met. Day to day you'll:
* work as part of a multi-disciplinary team to design user focused and successful services
· deliver designs that meet modern web standards, ensuring that key elements are built in from the outset · contribute to the development and continual enhancement of digital services, and be capable of working across multiple services where required
· take ownership of design prototypes that seek to answer questions, and meet project priorities
· partner with colleagues to create a consistent user experience
· give input to the team and stakeholders on the relative priority of work
· share expertise in how design decisions impact accessibility - internally and externally · communicate credibly with a wide range of digital delivery disciplines both internally and externally
* a degree in design, human-computer interaction or relevant industry experience
· demonstrable knowledge, experience in and passion for user centred design practices
· proven experience working in a design environment on a range of projects, and designing interactions for the web and mobile
· core skills which include sketching, prototyping and communicating design concepts
· an interest in modern web standards and development practice
Skills and experience You'll need experience of agile delivery and of forming close partnerships within digital service teams. You'll ideally have a degree in a design related subject, an interest in design history and the possibilities of the web, and an understanding of how form and function work together. You'll proactively seek new learning opportunities and welcome constructive criticism of your work.
Essential You'll have:
Desirable Ideally, you'll have:
· the ability to clearly explain and discuss design challenges and possible solutions
· some experience of prototyping using HTML & CSS
· working knowledge of typography and its importance in communication
· experience of using research to iterate and validate design choices
Interaction Designer - Sheffield - Liverpool- 400/500
To find out more about Real please visit (url removed)
Real Staffing, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
Interaction Designer - Sheffield - Liverpool- 400/500
About the role As a designer you'll be responsible for designing services so good that people prefer to use them. Our designers work closely with user researchers, developers and the product team to design services focused on user needs. They work by prototyping and iterating: testing ideas quickly with real users and using prototypes to learn, moving to working with code as early as possible. We don't produce documentation purely for sign-off, and we don't throw wireframes 'over the wall'. Work ranges from sketches, through to HTML prototypes, workshops, and participating in user research.
Responsibilities This role is about challenging assumptions, testing ideas, meeting user needs and testing how well those needs have been met. Day to day you'll:
* work as part of a multi-disciplinary team to design user focused and successful services
· deliver designs that meet modern web standards, ensuring that key elements are built in from the outset · contribute to the development and continual enhancement of digital services, and be capable of working across multiple services where required
· take ownership of design prototypes that seek to answer questions, and meet project priorities
· partner with colleagues to create a consistent user experience
· give input to the team and stakeholders on the relative priority of work
· share expertise in how design decisions impact accessibility - internally and externally · communicate credibly with a wide range of digital delivery disciplines both internally and externally
* a degree in design, human-computer interaction or relevant industry experience
· demonstrable knowledge, experience in and passion for user centred design practices
· proven experience working in a design environment on a range of projects, and designing interactions for the web and mobile
· core skills which include sketching, prototyping and communicating design concepts
· an interest in modern web standards and development practice
Skills and experience You'll need experience of agile delivery and of forming close partnerships within digital service teams. You'll ideally have a degree in a design related subject, an interest in design history and the possibilities of the web, and an understanding of how form and function work together. You'll proactively seek new learning opportunities and welcome constructive criticism of your work.
Essential You'll have:
Desirable Ideally, you'll have:
· the ability to clearly explain and discuss design challenges and possible solutions
· some experience of prototyping using HTML & CSS
· working knowledge of typography and its importance in communication
· experience of using research to iterate and validate design choices
Interaction Designer - Sheffield - Liverpool- 400/500
To find out more about Real please visit (url removed)
Real Staffing, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
09/09/2016
Interaction Designer - Sheffield - Liverpool- 400/500
About the role As a designer you'll be responsible for designing services so good that people prefer to use them. Our designers work closely with user researchers, developers and the product team to design services focused on user needs. They work by prototyping and iterating: testing ideas quickly with real users and using prototypes to learn, moving to working with code as early as possible. We don't produce documentation purely for sign-off, and we don't throw wireframes 'over the wall'. Work ranges from sketches, through to HTML prototypes, workshops, and participating in user research.
Responsibilities This role is about challenging assumptions, testing ideas, meeting user needs and testing how well those needs have been met. Day to day you'll:
* work as part of a multi-disciplinary team to design user focused and successful services
· deliver designs that meet modern web standards, ensuring that key elements are built in from the outset · contribute to the development and continual enhancement of digital services, and be capable of working across multiple services where required
· take ownership of design prototypes that seek to answer questions, and meet project priorities
· partner with colleagues to create a consistent user experience
· give input to the team and stakeholders on the relative priority of work
· share expertise in how design decisions impact accessibility - internally and externally · communicate credibly with a wide range of digital delivery disciplines both internally and externally
* a degree in design, human-computer interaction or relevant industry experience
· demonstrable knowledge, experience in and passion for user centred design practices
· proven experience working in a design environment on a range of projects, and designing interactions for the web and mobile
· core skills which include sketching, prototyping and communicating design concepts
· an interest in modern web standards and development practice
Skills and experience You'll need experience of agile delivery and of forming close partnerships within digital service teams. You'll ideally have a degree in a design related subject, an interest in design history and the possibilities of the web, and an understanding of how form and function work together. You'll proactively seek new learning opportunities and welcome constructive criticism of your work.
Essential You'll have:
Desirable Ideally, you'll have:
· the ability to clearly explain and discuss design challenges and possible solutions
· some experience of prototyping using HTML & CSS
· working knowledge of typography and its importance in communication
· experience of using research to iterate and validate design choices
Interaction Designer - Sheffield - Liverpool- 400/500
To find out more about Real please visit (url removed)
Real Staffing, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
