Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Senior Project Manager Location: Sunderland (Hybrid working - 3 days in the office) Salary: £60,000 per annum A well-established, values-driven organisation based in Sunderland is looking to recruit a Senior Project Manager to join their newly formed PMO team. This role offers the opportunity to lead complex projects that support strategic transformation and service improvement initiatives within a collaborative and supportive environment. About the Role: You'll be responsible for delivering multiple complex concurrent projects that transform the Group's services through IT solutions and process redesign. You'll oversee project mobilisation, delivery, governance, risk, change control, and stakeholder alignment to ensure successful outcomes aligned to strategic goals. Key Responsibilities: Manage and deliver large-scale, complex programmes and projects across multiple workstreams Lead programme mobilisation, planning, risk and change management, ensuring alignment with organisational goals Collaborate with diverse stakeholders and drive cross-functional teams without direct authority Support development and dissemination of PMO policies, standards, and best practices Champion project benefits realisation and customer-focused outcomes What We're Looking For: Proven experience managing multiple large-scale, complex business and IT programmes Ability to manage multiple projects and interdependencies simultaneously Strong programme and project management skills with a track record of delivering on time, budget, and quality Skilled in stakeholder management, change management, risk identification, and escalation Excellent communication, influencing, and leadership skills Knowledge of project management methodologies and frameworks (end-to-end life cycle, change impact assessment) Experience with IT solutions, especially CRM or ERP systems like Salesforce or MRI is desirable but not essential What You'll Get: Competitive salary of up to £60,000 31 days annual leave plus bank holidays, with option to buy additional days Early finish on Fridays and flexible hybrid working Free Health Cash Plan with access to private healthcare and wellbeing benefits Up to 10% pension contributions Salary sacrifice electric vehicle scheme and enhanced family leave Life assurance cover worth three times your salary Car mileage allowance for business use If you're ready to lead transformative projects in a values-driven organisation and contribute to meaningful change, this is the role for you. Interested? Submit your CV now to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
10/07/2025
Full time
Senior Project Manager Location: Sunderland (Hybrid working - 3 days in the office) Salary: £60,000 per annum A well-established, values-driven organisation based in Sunderland is looking to recruit a Senior Project Manager to join their newly formed PMO team. This role offers the opportunity to lead complex projects that support strategic transformation and service improvement initiatives within a collaborative and supportive environment. About the Role: You'll be responsible for delivering multiple complex concurrent projects that transform the Group's services through IT solutions and process redesign. You'll oversee project mobilisation, delivery, governance, risk, change control, and stakeholder alignment to ensure successful outcomes aligned to strategic goals. Key Responsibilities: Manage and deliver large-scale, complex programmes and projects across multiple workstreams Lead programme mobilisation, planning, risk and change management, ensuring alignment with organisational goals Collaborate with diverse stakeholders and drive cross-functional teams without direct authority Support development and dissemination of PMO policies, standards, and best practices Champion project benefits realisation and customer-focused outcomes What We're Looking For: Proven experience managing multiple large-scale, complex business and IT programmes Ability to manage multiple projects and interdependencies simultaneously Strong programme and project management skills with a track record of delivering on time, budget, and quality Skilled in stakeholder management, change management, risk identification, and escalation Excellent communication, influencing, and leadership skills Knowledge of project management methodologies and frameworks (end-to-end life cycle, change impact assessment) Experience with IT solutions, especially CRM or ERP systems like Salesforce or MRI is desirable but not essential What You'll Get: Competitive salary of up to £60,000 31 days annual leave plus bank holidays, with option to buy additional days Early finish on Fridays and flexible hybrid working Free Health Cash Plan with access to private healthcare and wellbeing benefits Up to 10% pension contributions Salary sacrifice electric vehicle scheme and enhanced family leave Life assurance cover worth three times your salary Car mileage allowance for business use If you're ready to lead transformative projects in a values-driven organisation and contribute to meaningful change, this is the role for you. Interested? Submit your CV now to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Job Title: 1st line IT Service Desk Engineer Hours: 37.5 hours per week, Monday to Friday 08:00 - 16:00pm and every 6 weeks Monday to Friday 09:00 - 17:00pm Location: Bolton (Hybrid) Salary: £24,375.20 per annum UK Applicants Only - Sponsorship Not Provided JOB PURPOSE : Provide 1st line support services as part of a team of experienced engineers to assist with the company's progression. Investigate a range of technical issues across all areas of the business, providing fixes, escalating where necessary, and assisting the wider IT teams with their investigations. The key focus will be on supporting services in our large estate of offices, schools, and care homes. Although the role is flexible in relation to location, the post holder will be required to attend our key office in Bolton and be willing to travel to other sites as needed. KEY ACCOUNTABILITIES: Respond to and resolve incidents and service requests, providing regular updates to the end user. Escalate complex issues to the 2nd line support engineers or IT Service Desk Manager as needed. Serve as the first point of contact for all IT-related issues and requests. Log and document incidents, service requests, and resolutions accurately and in a timely manner. Assist users with basic troubleshooting for hardware, software, and network issues. Configure and maintain user accounts and permissions. Install and set up applications and software on user devices. Provide support for printers, both hardware and software. Configure devices such as laptops, mobile phones, and tablets. Support connectivity and hardware in remote sites. Assist in maintaining and updating the knowledge base, sharing knowledge across the service desk and wider IT team. Identify, recommend, and amend inefficient work tasks and processes to improve efficiency. In addition; Attend meetings and team events as required. Participate in the annual performance review program. Work in accordance with all company policies and procedures, especially those relating to Child Protection and Safeguarding, maintaining strict confidentiality appropriate to the role. Be familiar with Health and Safety issues related to IT equipment use and report any concerns to the Line Manager. Observe the company's Health and Safety policies relating to the working environment and building security, reporting any issues promptly. Adhere to Data Protection regulations, maintaining strict confidentiality. Promote and practice equal opportunities, working positively towards anti-discriminatory and anti-racist practices. Demonstrate a willingness to learn and develop personal skills through ongoing training provided by the company or externally, subject to company approval and agreement with the Line Manager. REQUIREMENTS Technical skills: Basic experience with server environments (Windows) (preferred) Knowledge of user account management and permissions (Active Directory/Microsoft 365/Azure) (preferred) Basic understanding of cloud-based solutions (Microsoft 365) (preferred) Basic understanding of virtualization (preferred) Understanding of network technologies (Cisco Meraki, Smoothwall, LAN/WAN) (preferred) Ability to troubleshoot basic application issues (preferred) Basic knowledge of IT security and compliance (preferred) Experience in troubleshooting and supporting hardware and software for various devices (preferred) Understanding of Jamf and/or Microsoft Intune (preferred) 1 to 2 years' experience in a 1st line support role within a technical support desk or similar environment (preferred). Holds or is working towards a professional qualification in IT or a related degree (preferred). Basic knowledge of desktop and server platforms (preferred). Understanding of ITIL framework (preferred). Basic understanding of IT infrastructure and technical diagnostic skills (essential). Strong customer service skills (essential). Experience in knowledge sharing and creating knowledge base articles (preferred). Broad technical knowledge of PCs/peripherals and their architecture (preferred). Working knowledge of current software packages and operating systems (essential). Experience with service desk products (preferred). Attention to detail, ability to follow processes, and take ownership of tasks or issues. Excellent communication, organisational, and interpersonal skills. Ability to learn, prioritise workload, and meet tight deadlines. Ability to work on own initiative, tackle tasks proactively, address and resolve problems methodically. Ability to diagnose faults in hardware/software/operating systems. Contributes to and supports team collaboration. Ability to work well with challenging customers and under pressure. Experience and Skills: The role will be based at the head office (Bolton). The post holder will be expected to travel to school and office locations in the UK when required. The post holder will be expected to do training and keep professional qualifications up to date and relevant to the post. Why join Outcomes First Group? About the Group Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations. There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Electric Car Purchase Scheme Critical illness cover We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We are an Equal Opportunities Employer. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
10/07/2025
Full time
We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Job Title: 1st line IT Service Desk Engineer Hours: 37.5 hours per week, Monday to Friday 08:00 - 16:00pm and every 6 weeks Monday to Friday 09:00 - 17:00pm Location: Bolton (Hybrid) Salary: £24,375.20 per annum UK Applicants Only - Sponsorship Not Provided JOB PURPOSE : Provide 1st line support services as part of a team of experienced engineers to assist with the company's progression. Investigate a range of technical issues across all areas of the business, providing fixes, escalating where necessary, and assisting the wider IT teams with their investigations. The key focus will be on supporting services in our large estate of offices, schools, and care homes. Although the role is flexible in relation to location, the post holder will be required to attend our key office in Bolton and be willing to travel to other sites as needed. KEY ACCOUNTABILITIES: Respond to and resolve incidents and service requests, providing regular updates to the end user. Escalate complex issues to the 2nd line support engineers or IT Service Desk Manager as needed. Serve as the first point of contact for all IT-related issues and requests. Log and document incidents, service requests, and resolutions accurately and in a timely manner. Assist users with basic troubleshooting for hardware, software, and network issues. Configure and maintain user accounts and permissions. Install and set up applications and software on user devices. Provide support for printers, both hardware and software. Configure devices such as laptops, mobile phones, and tablets. Support connectivity and hardware in remote sites. Assist in maintaining and updating the knowledge base, sharing knowledge across the service desk and wider IT team. Identify, recommend, and amend inefficient work tasks and processes to improve efficiency. In addition; Attend meetings and team events as required. Participate in the annual performance review program. Work in accordance with all company policies and procedures, especially those relating to Child Protection and Safeguarding, maintaining strict confidentiality appropriate to the role. Be familiar with Health and Safety issues related to IT equipment use and report any concerns to the Line Manager. Observe the company's Health and Safety policies relating to the working environment and building security, reporting any issues promptly. Adhere to Data Protection regulations, maintaining strict confidentiality. Promote and practice equal opportunities, working positively towards anti-discriminatory and anti-racist practices. Demonstrate a willingness to learn and develop personal skills through ongoing training provided by the company or externally, subject to company approval and agreement with the Line Manager. REQUIREMENTS Technical skills: Basic experience with server environments (Windows) (preferred) Knowledge of user account management and permissions (Active Directory/Microsoft 365/Azure) (preferred) Basic understanding of cloud-based solutions (Microsoft 365) (preferred) Basic understanding of virtualization (preferred) Understanding of network technologies (Cisco Meraki, Smoothwall, LAN/WAN) (preferred) Ability to troubleshoot basic application issues (preferred) Basic knowledge of IT security and compliance (preferred) Experience in troubleshooting and supporting hardware and software for various devices (preferred) Understanding of Jamf and/or Microsoft Intune (preferred) 1 to 2 years' experience in a 1st line support role within a technical support desk or similar environment (preferred). Holds or is working towards a professional qualification in IT or a related degree (preferred). Basic knowledge of desktop and server platforms (preferred). Understanding of ITIL framework (preferred). Basic understanding of IT infrastructure and technical diagnostic skills (essential). Strong customer service skills (essential). Experience in knowledge sharing and creating knowledge base articles (preferred). Broad technical knowledge of PCs/peripherals and their architecture (preferred). Working knowledge of current software packages and operating systems (essential). Experience with service desk products (preferred). Attention to detail, ability to follow processes, and take ownership of tasks or issues. Excellent communication, organisational, and interpersonal skills. Ability to learn, prioritise workload, and meet tight deadlines. Ability to work on own initiative, tackle tasks proactively, address and resolve problems methodically. Ability to diagnose faults in hardware/software/operating systems. Contributes to and supports team collaboration. Ability to work well with challenging customers and under pressure. Experience and Skills: The role will be based at the head office (Bolton). The post holder will be expected to travel to school and office locations in the UK when required. The post holder will be expected to do training and keep professional qualifications up to date and relevant to the post. Why join Outcomes First Group? About the Group Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations. There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Electric Car Purchase Scheme Critical illness cover We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We are an Equal Opportunities Employer. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Prestigious opportunity for an IT Network Manager with a Global Retail organisation based in Blackburn/Greater Manchester. Due to a period of significant growth and success, and a pipeline of strategic network projects to be delivered, we are seeking to expand our team. As our IT Network Manager based with our Head Office IT team, you will lead the management of our network across European data centres and office locations. You'll play a key part in optimising, safeguarding and modernising our network to meet the demands of our fast-paced global business. This is an exciting opportunity to shape our network strategy, work with cutting-edge technologies, and collaborate across IT disciplines to deliver seamless connectivity and performance. If you thrive in a dynamic environment, enjoy leading complex projects, and want to make an impact at the core of our operations, come and join our success story! You will be responsible for:- Designing and implementing network infrastructure and architecture to meet business needs. Leading the development of network policies, processes, SOPs, and strategic planning. Managing and monitoring the performance of LAN/WAN, Firewalls, VPNs, Switches, and Routers. Delivering hardware and software upgrades with minimal user disruption. Developing and maintaining disaster recovery plans and security frameworks. Collaborating with internal IT teams and external partners to drive seamless integration and performance. Overseeing the third-party NOC, ensuring effective diagnostics and issue resolution. Championing network best practices and mentoring junior IT staff. Ensuring compliance with relevant laws, standards, and Zero Trust principles. If you possess a combination of some of the following skills, then LETS TALK! Experience in network engineering or network management. Expert knowledge of TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, VPNs, and SD-WAN technologies. Proven success in designing and managing enterprise-level network environments. Strong knowledge of network security, Zero Trust, and compliance frameworks. Experience with network modernisation and cloud integration projects. Excellent stakeholder management, communication and leadership skills. Relevant qualifications or certifications (eg, CCIE, TOGAF, CISSP) are desirable. Ability to manage complex projects, make data-driven decisions, and drive results. In return, you will be rewarded with ongoing career development and training in addition to an excellent benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
10/07/2025
Full time
Prestigious opportunity for an IT Network Manager with a Global Retail organisation based in Blackburn/Greater Manchester. Due to a period of significant growth and success, and a pipeline of strategic network projects to be delivered, we are seeking to expand our team. As our IT Network Manager based with our Head Office IT team, you will lead the management of our network across European data centres and office locations. You'll play a key part in optimising, safeguarding and modernising our network to meet the demands of our fast-paced global business. This is an exciting opportunity to shape our network strategy, work with cutting-edge technologies, and collaborate across IT disciplines to deliver seamless connectivity and performance. If you thrive in a dynamic environment, enjoy leading complex projects, and want to make an impact at the core of our operations, come and join our success story! You will be responsible for:- Designing and implementing network infrastructure and architecture to meet business needs. Leading the development of network policies, processes, SOPs, and strategic planning. Managing and monitoring the performance of LAN/WAN, Firewalls, VPNs, Switches, and Routers. Delivering hardware and software upgrades with minimal user disruption. Developing and maintaining disaster recovery plans and security frameworks. Collaborating with internal IT teams and external partners to drive seamless integration and performance. Overseeing the third-party NOC, ensuring effective diagnostics and issue resolution. Championing network best practices and mentoring junior IT staff. Ensuring compliance with relevant laws, standards, and Zero Trust principles. If you possess a combination of some of the following skills, then LETS TALK! Experience in network engineering or network management. Expert knowledge of TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, VPNs, and SD-WAN technologies. Proven success in designing and managing enterprise-level network environments. Strong knowledge of network security, Zero Trust, and compliance frameworks. Experience with network modernisation and cloud integration projects. Excellent stakeholder management, communication and leadership skills. Relevant qualifications or certifications (eg, CCIE, TOGAF, CISSP) are desirable. Ability to manage complex projects, make data-driven decisions, and drive results. In return, you will be rewarded with ongoing career development and training in addition to an excellent benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
This role is perfect for a confident, no-nonsense Delivery Manager, who to put it bluntly Get's things done! With a plethora of complex projects and programmes happening across this business, I'm looking for multiple Delivery managers to join them at an extremely busy, challenging yet exciting time for them as an organisation. My client are the best at what they do and are without a doubt a house-hold name in the UK. IT and Tech is at the heart of what they do and they are constantly striving to improve and evolve their applications and processes - hence why we are looking for a top-notch PM to help deliver a number of high-impact business change projects and programmes across the entire business. It's a fast-paced environment and one where requirements can change at a moments notice So it's important that this is the type of environment that you thrive in! If you're a results-driven, seasonsed Team Leader who works well under pressure and brings structure, clarity, and momentum to challenging delivery environments Look no further! You will have top-notch organisation skills managing team capacity, supporting planning across projects But most importantly, you will have top-notch Stakeholder Management skills, with the ability to interact, engage and sometimes challenge senior business management or even C-Suite where required, in order to get stuff done. You will be a solutions focused manager with confidence and charisma and flawless decision-making skills! You will stand your ground when required, taking ownership of Delivery (sometimes, without relying on formal process ) *I don't mind what sector background you are from. As long as you have a proven track record in managing the work of teams within a complex, enterprise environment!* Ideally you will have a background in Project Management and be comfortable with tools such as Jira to track team work* You'll be extremely confident in your approach. A natural leader and communicator - comfortable pushing back when needed to get things done In the right way. You'll be adept at navigating shifting priorities, tight deadlines, and evolving business needs with confidence and control. You will with urgency, accountability, and a sense of control - inspiring and motivating others around you. It's a cracking time to join them with a huge amount of projects on the horizon and an up-and-coming PMO function in place This is truly an environment where you can quickly have an impact and one where your voice will be heard - I'm looking for a PM who can brings new ways of working and thinking to the table! What I love about this company, is how the invest in their employees. You'll be given a personal progression plan from day one, with quarterly one-to-ones with your hiring manager to discuss your development and potential for growth. Learning is massively encouraged - they have their very own IT training team and a huge range of online materials in all things tech! We'd love you on-site 3 days a week in their offices in North Lincolnshire - Its important you are visible for face-to-fact interaction with the wider team and stakeholders in the business. Salary is flexible up to £65k dependent on experience plus substantial bonus and wider benefits. Call me anytime and I'll tell you all about it! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
10/07/2025
Full time
This role is perfect for a confident, no-nonsense Delivery Manager, who to put it bluntly Get's things done! With a plethora of complex projects and programmes happening across this business, I'm looking for multiple Delivery managers to join them at an extremely busy, challenging yet exciting time for them as an organisation. My client are the best at what they do and are without a doubt a house-hold name in the UK. IT and Tech is at the heart of what they do and they are constantly striving to improve and evolve their applications and processes - hence why we are looking for a top-notch PM to help deliver a number of high-impact business change projects and programmes across the entire business. It's a fast-paced environment and one where requirements can change at a moments notice So it's important that this is the type of environment that you thrive in! If you're a results-driven, seasonsed Team Leader who works well under pressure and brings structure, clarity, and momentum to challenging delivery environments Look no further! You will have top-notch organisation skills managing team capacity, supporting planning across projects But most importantly, you will have top-notch Stakeholder Management skills, with the ability to interact, engage and sometimes challenge senior business management or even C-Suite where required, in order to get stuff done. You will be a solutions focused manager with confidence and charisma and flawless decision-making skills! You will stand your ground when required, taking ownership of Delivery (sometimes, without relying on formal process ) *I don't mind what sector background you are from. As long as you have a proven track record in managing the work of teams within a complex, enterprise environment!* Ideally you will have a background in Project Management and be comfortable with tools such as Jira to track team work* You'll be extremely confident in your approach. A natural leader and communicator - comfortable pushing back when needed to get things done In the right way. You'll be adept at navigating shifting priorities, tight deadlines, and evolving business needs with confidence and control. You will with urgency, accountability, and a sense of control - inspiring and motivating others around you. It's a cracking time to join them with a huge amount of projects on the horizon and an up-and-coming PMO function in place This is truly an environment where you can quickly have an impact and one where your voice will be heard - I'm looking for a PM who can brings new ways of working and thinking to the table! What I love about this company, is how the invest in their employees. You'll be given a personal progression plan from day one, with quarterly one-to-ones with your hiring manager to discuss your development and potential for growth. Learning is massively encouraged - they have their very own IT training team and a huge range of online materials in all things tech! We'd love you on-site 3 days a week in their offices in North Lincolnshire - Its important you are visible for face-to-fact interaction with the wider team and stakeholders in the business. Salary is flexible up to £65k dependent on experience plus substantial bonus and wider benefits. Call me anytime and I'll tell you all about it! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Continual Improvement Manager 6 month FTC £60,000 - £69,000 Per Annum Pro Rata Plus Benefits as applicable (Holiday, pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As our client implements high-profile change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our client is moving into a more SIAM based model and this role is to drive and deliver strategic change and the review of processes. Key Responsibilities: Lead the identification, development, and implementation of continual improvement initiatives across services, processes, and performance frameworks. Assure that SIAM operating model programmes adopt and embed best practice continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and senior leaders. Strong facilitation and communication skills, with experience running service reviews, retrospectives, and improvement boards. ITIL v4 desirable. TXP has a relaxed environment with a hybrid working model and we are committed to ensuring all our people have a good work-life balance. We have been placed on both lists for Great places to work & Best workplaces for Well-being and take pride in the work we have put in to creating a positive culture here at TXP. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
10/07/2025
Continual Improvement Manager 6 month FTC £60,000 - £69,000 Per Annum Pro Rata Plus Benefits as applicable (Holiday, pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As our client implements high-profile change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our client is moving into a more SIAM based model and this role is to drive and deliver strategic change and the review of processes. Key Responsibilities: Lead the identification, development, and implementation of continual improvement initiatives across services, processes, and performance frameworks. Assure that SIAM operating model programmes adopt and embed best practice continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and senior leaders. Strong facilitation and communication skills, with experience running service reviews, retrospectives, and improvement boards. ITIL v4 desirable. TXP has a relaxed environment with a hybrid working model and we are committed to ensuring all our people have a good work-life balance. We have been placed on both lists for Great places to work & Best workplaces for Well-being and take pride in the work we have put in to creating a positive culture here at TXP. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Position: Senior Business Intelligence Analyst (Digital and Engagement) Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London, N4 with flexibility to work remotely Salary: Starting from £35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical you ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, we ve embarked on a bold, strategic initiative to enhance our data capabilities. We re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams. To achieve this ambition, we ve developed a new technology infrastructure which we are calling Sage . We re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools Microsoft Dynamics). We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project. Our Senior Business Intelligence Analyst Digital and Engagement sits within the Business Intelligence Engagement team. This role is focused on providing advanced data analysis and strategic support to enhance the MS Society s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation. This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards. The role will work closely with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels. Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence. This role is responsible for: Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities. Working closely with the Digital and Content team to develop data analysis strategies that align with our goals. Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders. Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities. Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts. Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis. For this role we re looking for: Experience in data analysis or business intelligence roles, Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis. Experience in advanced analytics techniques to optimise engagement and marketing strategies. Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI Knowledge of data governance and privacy regulations (e.g., GDPR). Closing date for applications: 9am on Friday 25th July 2025 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
10/07/2025
Full time
Position: Senior Business Intelligence Analyst (Digital and Engagement) Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London, N4 with flexibility to work remotely Salary: Starting from £35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical you ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, we ve embarked on a bold, strategic initiative to enhance our data capabilities. We re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams. To achieve this ambition, we ve developed a new technology infrastructure which we are calling Sage . We re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools Microsoft Dynamics). We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project. Our Senior Business Intelligence Analyst Digital and Engagement sits within the Business Intelligence Engagement team. This role is focused on providing advanced data analysis and strategic support to enhance the MS Society s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation. This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards. The role will work closely with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels. Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence. This role is responsible for: Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities. Working closely with the Digital and Content team to develop data analysis strategies that align with our goals. Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders. Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities. Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts. Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis. For this role we re looking for: Experience in data analysis or business intelligence roles, Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis. Experience in advanced analytics techniques to optimise engagement and marketing strategies. Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI Knowledge of data governance and privacy regulations (e.g., GDPR). Closing date for applications: 9am on Friday 25th July 2025 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
A brilliant opportunity has come up to work with a fantastic packaging supplier of corrugated packaging as well as other packaging solutions who has been established since for 30+ years. They have a very innovative approach to the industry and continue to grow each year especially in these specific areas such as the Ecommerce, 3PL Retail, FMCG, Industrial, Aerospace, Electronics, Healthcare and Automotive industries. The company are now seeking Business Development Manager to grow the business in the above marketplace. Business Development Manager £40,000 - £50,000 DOE + commission/bonus (OTE £45,000/£60,000) plus hybrid car allowance, 25 days holiday plus bank, health cash plan, 5-6 % matched pension, laptop, mobile Location Luton This role will include some office work, but with travel due to the nature of the role. The role is now available due to an increase in workload and growth. Your day-to-day duties will be based around business development where you will create new opportunities for the company to increase their clientele, in addition to managing the customers that you bring on. Responsibilities Include: You will have a proven experience in developing and winning new business in the UK as well as being able to manage a budget target of £1.5 £2 million pounds worth of business once your pipeline has built up. You will be driven to succeed and will also have the ability to work with a highly effective sales support team in order to maximise the service of the company. Be able to deal with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further afield acting in the markets targeted by the organisation. You will be able to manage your time and diary effectively to achieve set KPI s. You will be working with internal stakeholders on an international scale to ensure a smooth transition through the sales process. Promote the company and its business. Essential A good understanding of Microsoft Office Software. Strong account management and new business skills. Sound experience in a sales environment is key and ideally from the following industries: Packaging, FMCG, Distribution or other relative industry. Strong technical and creative problem-solving skills. Excellent customer service skills. Good communication skills both written and verbally. Experience of closing and negotiation techniques. Adaptable and flexible on managing workload. . If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) "SER-IN"
10/07/2025
Full time
A brilliant opportunity has come up to work with a fantastic packaging supplier of corrugated packaging as well as other packaging solutions who has been established since for 30+ years. They have a very innovative approach to the industry and continue to grow each year especially in these specific areas such as the Ecommerce, 3PL Retail, FMCG, Industrial, Aerospace, Electronics, Healthcare and Automotive industries. The company are now seeking Business Development Manager to grow the business in the above marketplace. Business Development Manager £40,000 - £50,000 DOE + commission/bonus (OTE £45,000/£60,000) plus hybrid car allowance, 25 days holiday plus bank, health cash plan, 5-6 % matched pension, laptop, mobile Location Luton This role will include some office work, but with travel due to the nature of the role. The role is now available due to an increase in workload and growth. Your day-to-day duties will be based around business development where you will create new opportunities for the company to increase their clientele, in addition to managing the customers that you bring on. Responsibilities Include: You will have a proven experience in developing and winning new business in the UK as well as being able to manage a budget target of £1.5 £2 million pounds worth of business once your pipeline has built up. You will be driven to succeed and will also have the ability to work with a highly effective sales support team in order to maximise the service of the company. Be able to deal with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further afield acting in the markets targeted by the organisation. You will be able to manage your time and diary effectively to achieve set KPI s. You will be working with internal stakeholders on an international scale to ensure a smooth transition through the sales process. Promote the company and its business. Essential A good understanding of Microsoft Office Software. Strong account management and new business skills. Sound experience in a sales environment is key and ideally from the following industries: Packaging, FMCG, Distribution or other relative industry. Strong technical and creative problem-solving skills. Excellent customer service skills. Good communication skills both written and verbally. Experience of closing and negotiation techniques. Adaptable and flexible on managing workload. . If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) "SER-IN"
Role: Business Development Manager Location: London (near St Pauls)/Hybrid Hours: Full time Monday - Friday Salary: Up to £65,000 depending on experience plus commission We are seeking a proactive and results-driven Business Development Manager to lead the growth of our clients, client base and market reach. This is a hands-on role focused on identifying, approaching, and converting new business opportunities in regulated and professional services sectors. This is an exciting opportunity for someone who thrives on building pipelines from scratch, is comfortable in a consultative B2B sales environment, and enjoys working closely with a small, collaborative team to shape and grow a purpose-led business. What s in it for you? Hybrid work policy Company pension scheme Huge range of discounts, a Healthcare cash plan, wellness programme, and more Private Healthcare Life Insurance 25 days annual leave rising to 30 based on service plus bank holidays. What will you be doing in the role? Lead Generation & Outreach Identify and build a pipeline of prospective clients (SPVs, bond issuers, regulated entities) Conduct outreach via email, LinkedIn, referrals, and networking Qualify leads, book meetings, and manage the sales funnel Relationship Building Build and maintain strong relationships with key decision-makers Identify partnership opportunities with legal firms, advisors, and sector associations Sales Process Management Conduct discovery meetings and communicate ABS s value proposition Work with internal teams to shape client proposals Track progress in the CRM system and generate reports Market & Competitor Research Analyse market trends and identify new sectors or regions for expansion Monitor competitor activity and adjust positioning accordingly Collaboration & Reporting Work closely with departments to align business development efforts. Prepare regular reports on sales performance, forecasts, and market feedback. What we would like from you: Proven success in B2B business development or sales Experience in financial services, professional services, legal, or compliance-related sectors Strong communication and negotiation skills Self-starter who is target-driven and comfortable working autonomously If you are interested in this role, please apply below with your most recent CV. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
10/07/2025
Full time
Role: Business Development Manager Location: London (near St Pauls)/Hybrid Hours: Full time Monday - Friday Salary: Up to £65,000 depending on experience plus commission We are seeking a proactive and results-driven Business Development Manager to lead the growth of our clients, client base and market reach. This is a hands-on role focused on identifying, approaching, and converting new business opportunities in regulated and professional services sectors. This is an exciting opportunity for someone who thrives on building pipelines from scratch, is comfortable in a consultative B2B sales environment, and enjoys working closely with a small, collaborative team to shape and grow a purpose-led business. What s in it for you? Hybrid work policy Company pension scheme Huge range of discounts, a Healthcare cash plan, wellness programme, and more Private Healthcare Life Insurance 25 days annual leave rising to 30 based on service plus bank holidays. What will you be doing in the role? Lead Generation & Outreach Identify and build a pipeline of prospective clients (SPVs, bond issuers, regulated entities) Conduct outreach via email, LinkedIn, referrals, and networking Qualify leads, book meetings, and manage the sales funnel Relationship Building Build and maintain strong relationships with key decision-makers Identify partnership opportunities with legal firms, advisors, and sector associations Sales Process Management Conduct discovery meetings and communicate ABS s value proposition Work with internal teams to shape client proposals Track progress in the CRM system and generate reports Market & Competitor Research Analyse market trends and identify new sectors or regions for expansion Monitor competitor activity and adjust positioning accordingly Collaboration & Reporting Work closely with departments to align business development efforts. Prepare regular reports on sales performance, forecasts, and market feedback. What we would like from you: Proven success in B2B business development or sales Experience in financial services, professional services, legal, or compliance-related sectors Strong communication and negotiation skills Self-starter who is target-driven and comfortable working autonomously If you are interested in this role, please apply below with your most recent CV. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Senior Software Engineer C# - Near Edinburgh Hybrid Lorien's long-standing, successful (and growing) client, with offices very commutable from Central Edinburgh, West Lothian, Fife and the surrounding, is looking to recruit a Senior Software Engineer with proven C# / .Net skills to join its core R&D team. You'll collaborate daily with specialists across software, hardware, algorithmic, and data science functions to help build and refine offerings that analyse, automate and optimise key processes. In return, you'll join a great organisation well versed in keeping their staff happy, plus a generous bonus scheme, hybrid working (to the tune of 3 days per week in office) plus flexible hours, annual salary reviews, ongoing career progression, and a range of other benefits designed with employee happiness in mind. We'd also be happy to share the great feedback from all the people we've placed into this firm already from Software and Hardware Engineers to PMs, Support and Operations staff, Managers and more. Role Outline Design new scalable, maintainable software using object-oriented methods, making sure agreed requirements are met Produce clean, testable code in C# / .Net, integrated via automated pipelines for internal and user-facing software offerings Contribute to the analysis and definition of technical requirements for new and evolving software features Define and review interfaces between systems, ensuring alignment across teams Support UI design through scenarios, wireframes, and usability input Write and maintain technical documentation, including Unified Modelling Language design artefacts Review code from colleagues, offering constructive feedback and identifying improvements Investigate bugs, test failures, and performance issues across development stages Suggest improvements to working practices, tools, or technical approaches What you'll bring to the table Strong background in software development using object-oriented principles with the likes of C# .NET, and SQL Server (and ideally some MongoDB, though this isn't a necessity) Proven Testing skills (Automated, Unit) Familiar with Agile/Waterfall methodologies and automated build/test pipelines (CI/CD) Exposure to requirements gathering processes, issue tracking, and technical documentation Strong attention to detail and code quality This is a great opportunity to work for a rewarding company doing good around the world, so if you like the idea of exciting technical challenges, collaborating across disciplines, and working on real-world systems with varying requirements, apply now with your latest CV. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
10/07/2025
Full time
Senior Software Engineer C# - Near Edinburgh Hybrid Lorien's long-standing, successful (and growing) client, with offices very commutable from Central Edinburgh, West Lothian, Fife and the surrounding, is looking to recruit a Senior Software Engineer with proven C# / .Net skills to join its core R&D team. You'll collaborate daily with specialists across software, hardware, algorithmic, and data science functions to help build and refine offerings that analyse, automate and optimise key processes. In return, you'll join a great organisation well versed in keeping their staff happy, plus a generous bonus scheme, hybrid working (to the tune of 3 days per week in office) plus flexible hours, annual salary reviews, ongoing career progression, and a range of other benefits designed with employee happiness in mind. We'd also be happy to share the great feedback from all the people we've placed into this firm already from Software and Hardware Engineers to PMs, Support and Operations staff, Managers and more. Role Outline Design new scalable, maintainable software using object-oriented methods, making sure agreed requirements are met Produce clean, testable code in C# / .Net, integrated via automated pipelines for internal and user-facing software offerings Contribute to the analysis and definition of technical requirements for new and evolving software features Define and review interfaces between systems, ensuring alignment across teams Support UI design through scenarios, wireframes, and usability input Write and maintain technical documentation, including Unified Modelling Language design artefacts Review code from colleagues, offering constructive feedback and identifying improvements Investigate bugs, test failures, and performance issues across development stages Suggest improvements to working practices, tools, or technical approaches What you'll bring to the table Strong background in software development using object-oriented principles with the likes of C# .NET, and SQL Server (and ideally some MongoDB, though this isn't a necessity) Proven Testing skills (Automated, Unit) Familiar with Agile/Waterfall methodologies and automated build/test pipelines (CI/CD) Exposure to requirements gathering processes, issue tracking, and technical documentation Strong attention to detail and code quality This is a great opportunity to work for a rewarding company doing good around the world, so if you like the idea of exciting technical challenges, collaborating across disciplines, and working on real-world systems with varying requirements, apply now with your latest CV. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Technical Intgration Manager 60,000 - 65,000 per annum 2 days in the office, 3 days remote Office Locations: London, Farnham, Basingstoke or Oxford Are you an experienced Integration Manager with a passion for driving business transformation and change? We are representing a fantastic professional services firm dedicated to delivering excellence and with a reputation for fostering an inclusive culture. This is a Hybrid working role based in either London, Farnham, Basingstoke or Oxford. This role will require frequent travel to the firm's offices across England. You will join the company's integration team driving the integration of newly acquired businesses and a variety of internal transformation initiatives. Your focus will be on aligning business processes, systems, and culture to ensure seamless transitions and long-term success and you will contribute to firm-wide initiatives such as digital transformation and innovation programs. What you'll do: Lead end-to-end integration and transformation projects across multiple sites. Align business processes, systems, and culture during acquisitions and internal initiatives. Work closely with senior leaders and cross-functional teams to embed change and improve operational efficiency. Champion a collaborative, respectful, and innovative working environment. About you: You will have proven experience in business analysis, system rollouts, and change management, preferably within a professional services environment. Strong stakeholder engagement and communication skills. Strategic, hands-on, and delivery-focused approach. UK driving licence will be needed to enable travel between offices. What you can expect: A firm on a strong growth trajectory. Flexible and hybrid working arrangements. Opportunities for career growth and professional development, including leadership training. Supportive and inclusive culture Competitive benefits If you are ready to make a real impact in a thriving business with ambitious growth plans, we'd love to hear from you.
10/07/2025
Full time
Technical Intgration Manager 60,000 - 65,000 per annum 2 days in the office, 3 days remote Office Locations: London, Farnham, Basingstoke or Oxford Are you an experienced Integration Manager with a passion for driving business transformation and change? We are representing a fantastic professional services firm dedicated to delivering excellence and with a reputation for fostering an inclusive culture. This is a Hybrid working role based in either London, Farnham, Basingstoke or Oxford. This role will require frequent travel to the firm's offices across England. You will join the company's integration team driving the integration of newly acquired businesses and a variety of internal transformation initiatives. Your focus will be on aligning business processes, systems, and culture to ensure seamless transitions and long-term success and you will contribute to firm-wide initiatives such as digital transformation and innovation programs. What you'll do: Lead end-to-end integration and transformation projects across multiple sites. Align business processes, systems, and culture during acquisitions and internal initiatives. Work closely with senior leaders and cross-functional teams to embed change and improve operational efficiency. Champion a collaborative, respectful, and innovative working environment. About you: You will have proven experience in business analysis, system rollouts, and change management, preferably within a professional services environment. Strong stakeholder engagement and communication skills. Strategic, hands-on, and delivery-focused approach. UK driving licence will be needed to enable travel between offices. What you can expect: A firm on a strong growth trajectory. Flexible and hybrid working arrangements. Opportunities for career growth and professional development, including leadership training. Supportive and inclusive culture Competitive benefits If you are ready to make a real impact in a thriving business with ambitious growth plans, we'd love to hear from you.
Job Title: Vulnerability Manager Location: Barrow-in-Furness (Hybrid - 3 days onsite per week) Type: Full-time Permanent Overview I'm recruiting on behalf of a leading organisation in the technology and cybersecurity space, looking to bring on an experienced and proactive Vulnerability Manager . This is a great opportunity for someone with a strong background in cybersecurity, vulnerability management, and governance. You'll be working closely with internal teams, clients, and third-party stakeholders to manage and improve security posture across complex environments. Key Responsibilities Manage and execute the end-to-end vulnerability management process Conduct vulnerability analysis , risk assessments, and impact reporting Identify current and emerging threats and communicate these effectively to stakeholders Collaborate with architecture and engineering teams to address security gaps and improve system resilience Provide input during audits and support remediation activities through to closure Deliver security awareness sessions and support a culture of cybersecurity best practices across the team Ideal Candidate Will Have: Hands-on experience with vulnerability scanning tools and related frameworks Strong understanding of risk assessment methodologies and security governance Ability to present complex technical findings clearly to both technical and non-technical audiences Experience working in cross-functional teams, including external clients and third parties A collaborative mindset, with a passion for coaching, mentoring, and sharing knowledge Understanding of compliance, governance, and audit processes in cybersecurity Additional Information Hybrid Working Model: Combination of home-based, office, and client-site work (3 days per week required onsite in Barrow-in-Furness) Security Clearance: Due to the nature of the role, candidates must be eligible for SC clearance (5 years continuous UK residency required If you're interested in hearing more about this role or would like to apply, feel free to get in touch directly with me at (url removed)
10/07/2025
Full time
Job Title: Vulnerability Manager Location: Barrow-in-Furness (Hybrid - 3 days onsite per week) Type: Full-time Permanent Overview I'm recruiting on behalf of a leading organisation in the technology and cybersecurity space, looking to bring on an experienced and proactive Vulnerability Manager . This is a great opportunity for someone with a strong background in cybersecurity, vulnerability management, and governance. You'll be working closely with internal teams, clients, and third-party stakeholders to manage and improve security posture across complex environments. Key Responsibilities Manage and execute the end-to-end vulnerability management process Conduct vulnerability analysis , risk assessments, and impact reporting Identify current and emerging threats and communicate these effectively to stakeholders Collaborate with architecture and engineering teams to address security gaps and improve system resilience Provide input during audits and support remediation activities through to closure Deliver security awareness sessions and support a culture of cybersecurity best practices across the team Ideal Candidate Will Have: Hands-on experience with vulnerability scanning tools and related frameworks Strong understanding of risk assessment methodologies and security governance Ability to present complex technical findings clearly to both technical and non-technical audiences Experience working in cross-functional teams, including external clients and third parties A collaborative mindset, with a passion for coaching, mentoring, and sharing knowledge Understanding of compliance, governance, and audit processes in cybersecurity Additional Information Hybrid Working Model: Combination of home-based, office, and client-site work (3 days per week required onsite in Barrow-in-Furness) Security Clearance: Due to the nature of the role, candidates must be eligible for SC clearance (5 years continuous UK residency required If you're interested in hearing more about this role or would like to apply, feel free to get in touch directly with me at (url removed)
We are currently working with a reputable Building Services and Facilities Management provider to recruit a Business Development Manager, based out of the Dartford office and focussed on clients in the London and South East areas The role: To support company growth, the business requires a Business Development Manager, to operate from thehead office in Dartford, to identify and secure new business sales, through targeted sale strategies. Key Responsibilities: Sales Growth: Identify and secure new business opportunities in the hard facilities management sector through targeted sales strategies and market outreach. Client Engagement: Develop and maintain strong relationships with clients, understanding their needs and ensuring the highest levels of customer satisfaction. Strategic Development: Create and execute strategic business development plans to achieve and exceed company revenue targets. Market Insight: Conduct thorough market research to stay informed about industry trends, competitor activities, and emerging opportunities. Proposal Management: Support the Tender & Bid Team in preparing professional and successful submissions, presentations, and bids to prospective clients. Cross-Functional Collaboration: Work closely with the Tender & Bid, marketing, and technical teams to ensure cohesive service delivery and brand alignment. Pipeline Management: Utilise Pipedrive CRM to meticulously manage the departmental sales pipeline, ensuring timely updates, accurate forecasting, and adherence to key performance indicators (KPIs). Lead Nurturing: Implement a comprehensive lead nurturing strategy, guiding prospects through the sales funnel with effective communication and targeted engagement. Performance Reporting: Regularly prepare and present insightful reports on pipeline health, lead generation efforts, and overall business development performance. Candidate requirements: Experience: Minimum of 5 years of business development or sales experience, specifically within the hard facilities management sector. Skills: Strong communication, negotiation, and relationship-building skills. Proven ability to engage with clients at all levels. Education: FM qualification desirable but not essential. English and Maths High level education/qualifications to support the job requirements. Attributes: Highly motivated, results-driven, and able to work autonomously as well as collaboratively. Knowledge: In-depth understanding of the UK facilities management market, particularly hard services such as HVAC, electrical, and mechanical systems. Knowledge: Strong understanding of sales and marketing principles and best practices. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent understanding of CRM systems, with expertise in Pipedrive or similar platforms. Working knowledge of the M&E and Facilities Management sector (desirable). Experience with tender preparation and submission processes. Knowledge of digital marketing techniques and tools (e.g., SEO, SEM, social media advertising). Experience working with data and generating insightful reports. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, meeting deadlines and exceeding expectations On offer: Competitive Salary: Attractive base salary, commensurate with experience. Bonuses: Attractive performance-based bonuses. Career Growth: Significant opportunities for professional development and career progression within a leading company. Dynamic Environment: A positive and dynamic work environment that encourages innovation and excellence.
10/07/2025
Full time
We are currently working with a reputable Building Services and Facilities Management provider to recruit a Business Development Manager, based out of the Dartford office and focussed on clients in the London and South East areas The role: To support company growth, the business requires a Business Development Manager, to operate from thehead office in Dartford, to identify and secure new business sales, through targeted sale strategies. Key Responsibilities: Sales Growth: Identify and secure new business opportunities in the hard facilities management sector through targeted sales strategies and market outreach. Client Engagement: Develop and maintain strong relationships with clients, understanding their needs and ensuring the highest levels of customer satisfaction. Strategic Development: Create and execute strategic business development plans to achieve and exceed company revenue targets. Market Insight: Conduct thorough market research to stay informed about industry trends, competitor activities, and emerging opportunities. Proposal Management: Support the Tender & Bid Team in preparing professional and successful submissions, presentations, and bids to prospective clients. Cross-Functional Collaboration: Work closely with the Tender & Bid, marketing, and technical teams to ensure cohesive service delivery and brand alignment. Pipeline Management: Utilise Pipedrive CRM to meticulously manage the departmental sales pipeline, ensuring timely updates, accurate forecasting, and adherence to key performance indicators (KPIs). Lead Nurturing: Implement a comprehensive lead nurturing strategy, guiding prospects through the sales funnel with effective communication and targeted engagement. Performance Reporting: Regularly prepare and present insightful reports on pipeline health, lead generation efforts, and overall business development performance. Candidate requirements: Experience: Minimum of 5 years of business development or sales experience, specifically within the hard facilities management sector. Skills: Strong communication, negotiation, and relationship-building skills. Proven ability to engage with clients at all levels. Education: FM qualification desirable but not essential. English and Maths High level education/qualifications to support the job requirements. Attributes: Highly motivated, results-driven, and able to work autonomously as well as collaboratively. Knowledge: In-depth understanding of the UK facilities management market, particularly hard services such as HVAC, electrical, and mechanical systems. Knowledge: Strong understanding of sales and marketing principles and best practices. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent understanding of CRM systems, with expertise in Pipedrive or similar platforms. Working knowledge of the M&E and Facilities Management sector (desirable). Experience with tender preparation and submission processes. Knowledge of digital marketing techniques and tools (e.g., SEO, SEM, social media advertising). Experience working with data and generating insightful reports. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, meeting deadlines and exceeding expectations On offer: Competitive Salary: Attractive base salary, commensurate with experience. Bonuses: Attractive performance-based bonuses. Career Growth: Significant opportunities for professional development and career progression within a leading company. Dynamic Environment: A positive and dynamic work environment that encourages innovation and excellence.
Role: Business Development Manager - Fit-Out/Construction Location: Leeds (Nationwide) Salary: 80,000/ 100,000 + Package/bonuses Business Development Manager required for a fit-out specialist based in Leeds/West Yorkshire. This role involves identifying new clients, building relationships with key stakeholders, and securing new contracts for fit-out projects throughout the UK. Key Responsibilities: New Business Generation: Identifying and pursuing new business opportunities, including potential clients, projects, and new markets. Client Relationship Management: Building and maintaining strong relationships with existing and potential clients, architects, designers, and other stakeholders. Sales and Marketing Strategy: Developing and implementing sales and marketing strategies to drive business growth, including target lists and networking events. Tendering and Bidding: Leading and managing the tendering process, ensuring bids are competitive and accurate, and securing contracts. Market Research: Monitoring market trends, competitor activity, and identifying opportunities within the fit-out sector. Skills and Qualifications: Experience: Experience in the fit-out industry, construction industry, or a related field is often required. Sales and Business Development: Strong sales skills, experience in building relationships, and a proven ability to generate new business. Industry Knowledge: Understanding of the fit-out market, including key players, trends, and challenges. Communication and Interpersonal Skills: Excellent communication, negotiation, and interpersonal skills for building and maintaining client relationships. Strategic Thinking: Ability to develop and implement business development strategies to achieve growth objectives. Organizational and Time Management: Ability to manage multiple projects and deadlines effectively. Proficiency in relevant software: CRM systems, Microsoft Office Suite, etc. In summary, a Business Development Manager in the fit-out sector is a key player in driving business growth by identifying and securing new opportunities, building client relationships, and ensuring successful project delivery. Please get in touch with Ryan Recruitment for further details.
10/07/2025
Full time
Role: Business Development Manager - Fit-Out/Construction Location: Leeds (Nationwide) Salary: 80,000/ 100,000 + Package/bonuses Business Development Manager required for a fit-out specialist based in Leeds/West Yorkshire. This role involves identifying new clients, building relationships with key stakeholders, and securing new contracts for fit-out projects throughout the UK. Key Responsibilities: New Business Generation: Identifying and pursuing new business opportunities, including potential clients, projects, and new markets. Client Relationship Management: Building and maintaining strong relationships with existing and potential clients, architects, designers, and other stakeholders. Sales and Marketing Strategy: Developing and implementing sales and marketing strategies to drive business growth, including target lists and networking events. Tendering and Bidding: Leading and managing the tendering process, ensuring bids are competitive and accurate, and securing contracts. Market Research: Monitoring market trends, competitor activity, and identifying opportunities within the fit-out sector. Skills and Qualifications: Experience: Experience in the fit-out industry, construction industry, or a related field is often required. Sales and Business Development: Strong sales skills, experience in building relationships, and a proven ability to generate new business. Industry Knowledge: Understanding of the fit-out market, including key players, trends, and challenges. Communication and Interpersonal Skills: Excellent communication, negotiation, and interpersonal skills for building and maintaining client relationships. Strategic Thinking: Ability to develop and implement business development strategies to achieve growth objectives. Organizational and Time Management: Ability to manage multiple projects and deadlines effectively. Proficiency in relevant software: CRM systems, Microsoft Office Suite, etc. In summary, a Business Development Manager in the fit-out sector is a key player in driving business growth by identifying and securing new opportunities, building client relationships, and ensuring successful project delivery. Please get in touch with Ryan Recruitment for further details.
Business Development Manager - Diverse Industries Job Type: Permanent, Full time - 37.5 hours per week Location: UK Nationwide role About The Client Imagine working for a global market leader in pneumatic and automation technology, where innovation and customer satisfaction are at the forefront of everything they do. Don't just imagine it, make the first move to become part of it. About the Role Our client are looking for a dynamic individual to expand our product reach and profit revenues by identifying new market opportunities, new customers, and business within target industry sectors. Our client our already operating in traditional automation industry sectors such as food and packaging, automotive, life sciences and pharmaceutical, semiconductor and machine tools. The ideal candidate will identify and explore emerging and non-traditional industry sectors to diversify and expand into. You will become familiar with and understand the vision, strategy, and objectives of the company, ensuring alignment with our company's goals and values. Key Responsibilities As a Business Development Manager, you will Collaborate with the Industry Team Leader to plan and target the market according to company sales policies and personal targets. Identify and target significant segments within the UK, aligning efforts with global initiatives. Map target segments, including end users' processes and OEM machines, in line with the companies No.1 Strategy. Join global teams to share information, challenges, and successes. Identify and evaluate sector-relevant exhibitions, events, and journals, making budgeted recommendations to sales management. Coordinate and monitor large potential opportunities using MQS data and success reporting. Promote sector-relevant products and applications. Identify end users and OEMs needing sales activity and communicate strategic importance to the RSM. Drive new product developments based on customer and segment requirements. Create and maintain a 5-year sales plan, validating market forecasts and reviewing actual performances. Support the salesforce with regular joint visits to targeted industry accounts. Maintain accurate and relevant records, submitting reports in a timely manner. Product Promotion Promote sales and understanding of market-specific products through sales-by-example, joint visits, and promotional literature. Identify and pursue significant demands for specials based on the target market. Identify market needs and request new products. Aggressively promote new products to the salesforce and marketplace. Know the competition and report on their activities. Maintain detailed customer records in the CRM system. Submit activity and marketing reports regularly. Essential Education, Skills and Experience Proven experience in technical solution selling. Strong communication and presentation skills. Solid commercial knowledge and understanding. Hold a current UK driving licence. Eligibility to work in the UK and hold a current passport to undertake planned UK and international travel. Desirable education, skills and experience Educated to a degree level or equivalent. Previous business development experience. Experience presenting at exhibitions. Experience in creating white papers and/or technical articles. What's Offered The reason for our success is our people. Every team member has a voice, and this contributes to our successes as a company! They take pride in our collaborative, innovative, and customer-focused culture where team members feel respected, empowered, and valued. Our client are continuously working to make our team even more diverse and inclusive. They welcome applications from all and are committed to attracting, recruiting, and retaining the most talented individuals. Our client has sustainable development goals as they believe in caring for our futures as well as the future of the planet. The company offer a competitive and attractive package of benefits including 25 days holiday including a holiday purchase scheme, Pension, life assurance, private medical cover, salary sacrifice benefits, retail discounts ,and more.
10/07/2025
Full time
Business Development Manager - Diverse Industries Job Type: Permanent, Full time - 37.5 hours per week Location: UK Nationwide role About The Client Imagine working for a global market leader in pneumatic and automation technology, where innovation and customer satisfaction are at the forefront of everything they do. Don't just imagine it, make the first move to become part of it. About the Role Our client are looking for a dynamic individual to expand our product reach and profit revenues by identifying new market opportunities, new customers, and business within target industry sectors. Our client our already operating in traditional automation industry sectors such as food and packaging, automotive, life sciences and pharmaceutical, semiconductor and machine tools. The ideal candidate will identify and explore emerging and non-traditional industry sectors to diversify and expand into. You will become familiar with and understand the vision, strategy, and objectives of the company, ensuring alignment with our company's goals and values. Key Responsibilities As a Business Development Manager, you will Collaborate with the Industry Team Leader to plan and target the market according to company sales policies and personal targets. Identify and target significant segments within the UK, aligning efforts with global initiatives. Map target segments, including end users' processes and OEM machines, in line with the companies No.1 Strategy. Join global teams to share information, challenges, and successes. Identify and evaluate sector-relevant exhibitions, events, and journals, making budgeted recommendations to sales management. Coordinate and monitor large potential opportunities using MQS data and success reporting. Promote sector-relevant products and applications. Identify end users and OEMs needing sales activity and communicate strategic importance to the RSM. Drive new product developments based on customer and segment requirements. Create and maintain a 5-year sales plan, validating market forecasts and reviewing actual performances. Support the salesforce with regular joint visits to targeted industry accounts. Maintain accurate and relevant records, submitting reports in a timely manner. Product Promotion Promote sales and understanding of market-specific products through sales-by-example, joint visits, and promotional literature. Identify and pursue significant demands for specials based on the target market. Identify market needs and request new products. Aggressively promote new products to the salesforce and marketplace. Know the competition and report on their activities. Maintain detailed customer records in the CRM system. Submit activity and marketing reports regularly. Essential Education, Skills and Experience Proven experience in technical solution selling. Strong communication and presentation skills. Solid commercial knowledge and understanding. Hold a current UK driving licence. Eligibility to work in the UK and hold a current passport to undertake planned UK and international travel. Desirable education, skills and experience Educated to a degree level or equivalent. Previous business development experience. Experience presenting at exhibitions. Experience in creating white papers and/or technical articles. What's Offered The reason for our success is our people. Every team member has a voice, and this contributes to our successes as a company! They take pride in our collaborative, innovative, and customer-focused culture where team members feel respected, empowered, and valued. Our client are continuously working to make our team even more diverse and inclusive. They welcome applications from all and are committed to attracting, recruiting, and retaining the most talented individuals. Our client has sustainable development goals as they believe in caring for our futures as well as the future of the planet. The company offer a competitive and attractive package of benefits including 25 days holiday including a holiday purchase scheme, Pension, life assurance, private medical cover, salary sacrifice benefits, retail discounts ,and more.
Infrastructure Service Manager (AVP) ITIL, Change mgt Fantastic opportunity to join this market leading organisation which is experiencing year on year growth and success! Key responsibilities include: Responsible for ensuring the effectiveness of change management processes to support the change programme. Responsible for assisting in the service integration of a fully functioning service support model, which integrates the delivery from Managed Service Providers and internal Technology departments to create a cohesive service capability for new innovative services. Responsible for demonstrating execution of project milestones for the delivery of service readiness through to Go-live, which will lead to effective day to day run and delivery. Assists in the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Provide Service Management oversight and support for the day-to-day provision of live business critical service in the Settlement portfolio to financial institutions and internal departments, through the management of key business partners and internal providers. Maintain effective relationships with key stakeholders and customers, eg Operations, Risk, IT Security, Financial Institutions and Regulators Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of work-stream delivery and services provided to the business. Operational Ensure that production services are protected through a rigorous change control process that minimizes operational risk Ensure that the Service Management Framework remains current and is aligned to the strategic direction of the business. Define the non-functional requirements and business expectations for selected new services through a rigorous and highly interactive process with all key stakeholders. Provide Service Management support for the Business Change Programme through the creation of Service Design Packages and Service Acceptance into the Production environment. Support the Head of Service Management in the creation of SIAM (Service Integration and Management) principles and contracts with primary Managed Service Providers to underpin the creation of Service Support Models. Key experience required includes: 5+ years of Service Management experience. 3+ years of Change Management experience, including designing and running Change Advisory Boards. Strong understanding of Operational Change best practice. Experience of managing a highly resilient/high availability IT infrastructure/capability. Experience of defining, promoting and maintaining ITIL Service Management processes. Proven track record to manage the recovery of complex technical issues. Experience of providing education to technical users for ITIL process execution. Experience of managing Vendors and Strategic Partners. Desired Experience of working as a Service Delivery Manager, delivering business critical Production Services in a Financial Institute or Major IT Service Provider Technical vendor management/account management experience Knowledge of managing Changes, Incidents and Problems in ServiceNow Qualifications/certifications: Essential ITIL Certified in at least one of the ITIL Service Management Lifecycles Desired ITIL v3/4 Expert Six SIGMA Yellow or Green belt Agile Service Manager
10/07/2025
Full time
Infrastructure Service Manager (AVP) ITIL, Change mgt Fantastic opportunity to join this market leading organisation which is experiencing year on year growth and success! Key responsibilities include: Responsible for ensuring the effectiveness of change management processes to support the change programme. Responsible for assisting in the service integration of a fully functioning service support model, which integrates the delivery from Managed Service Providers and internal Technology departments to create a cohesive service capability for new innovative services. Responsible for demonstrating execution of project milestones for the delivery of service readiness through to Go-live, which will lead to effective day to day run and delivery. Assists in the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Provide Service Management oversight and support for the day-to-day provision of live business critical service in the Settlement portfolio to financial institutions and internal departments, through the management of key business partners and internal providers. Maintain effective relationships with key stakeholders and customers, eg Operations, Risk, IT Security, Financial Institutions and Regulators Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of work-stream delivery and services provided to the business. Operational Ensure that production services are protected through a rigorous change control process that minimizes operational risk Ensure that the Service Management Framework remains current and is aligned to the strategic direction of the business. Define the non-functional requirements and business expectations for selected new services through a rigorous and highly interactive process with all key stakeholders. Provide Service Management support for the Business Change Programme through the creation of Service Design Packages and Service Acceptance into the Production environment. Support the Head of Service Management in the creation of SIAM (Service Integration and Management) principles and contracts with primary Managed Service Providers to underpin the creation of Service Support Models. Key experience required includes: 5+ years of Service Management experience. 3+ years of Change Management experience, including designing and running Change Advisory Boards. Strong understanding of Operational Change best practice. Experience of managing a highly resilient/high availability IT infrastructure/capability. Experience of defining, promoting and maintaining ITIL Service Management processes. Proven track record to manage the recovery of complex technical issues. Experience of providing education to technical users for ITIL process execution. Experience of managing Vendors and Strategic Partners. Desired Experience of working as a Service Delivery Manager, delivering business critical Production Services in a Financial Institute or Major IT Service Provider Technical vendor management/account management experience Knowledge of managing Changes, Incidents and Problems in ServiceNow Qualifications/certifications: Essential ITIL Certified in at least one of the ITIL Service Management Lifecycles Desired ITIL v3/4 Expert Six SIGMA Yellow or Green belt Agile Service Manager
Job Title: Vulnerability Manager Location: Barrow-in-Furness (Hybrid - 3 days onsite per week) Type: Full-time | Permanent Overview I'm recruiting on behalf of a leading organisation in the technology and cybersecurity space, looking to bring on an experienced and proactive Vulnerability Manager . This is a great opportunity for someone with a strong background in cybersecurity, vulnerability management, and governance. You'll be working closely with internal teams, clients, and third-party stakeholders to manage and improve security posture across complex environments. Key Responsibilities Manage and execute the end-to-end vulnerability management process Conduct vulnerability analysis , risk assessments, and impact reporting Identify current and emerging threats and communicate these effectively to stakeholders Collaborate with architecture and engineering teams to address security gaps and improve system resilience Provide input during audits and support remediation activities through to closure Deliver security awareness sessions and support a culture of cybersecurity best practices across the team Ideal Candidate Will Have: Hands-on experience with vulnerability scanning tools and related frameworks Strong understanding of risk assessment methodologies and security governance Ability to present complex technical findings clearly to both technical and non-technical audiences Experience working in cross-functional teams, including external clients and third parties A collaborative mindset, with a passion for coaching, mentoring, and sharing knowledge Understanding of compliance, governance, and audit processes in cybersecurity Additional Information Hybrid Working Model: Combination of home-based, office, and client-site work (3 days per week required onsite in Barrow-in-Furness) Security Clearance: Due to the nature of the role, candidates must be eligible for SC clearance (5 years continuous UK residency required If you're interested in hearing more about this role or would like to apply, feel free to get in touch directly with me at (see below)
10/07/2025
Full time
Job Title: Vulnerability Manager Location: Barrow-in-Furness (Hybrid - 3 days onsite per week) Type: Full-time | Permanent Overview I'm recruiting on behalf of a leading organisation in the technology and cybersecurity space, looking to bring on an experienced and proactive Vulnerability Manager . This is a great opportunity for someone with a strong background in cybersecurity, vulnerability management, and governance. You'll be working closely with internal teams, clients, and third-party stakeholders to manage and improve security posture across complex environments. Key Responsibilities Manage and execute the end-to-end vulnerability management process Conduct vulnerability analysis , risk assessments, and impact reporting Identify current and emerging threats and communicate these effectively to stakeholders Collaborate with architecture and engineering teams to address security gaps and improve system resilience Provide input during audits and support remediation activities through to closure Deliver security awareness sessions and support a culture of cybersecurity best practices across the team Ideal Candidate Will Have: Hands-on experience with vulnerability scanning tools and related frameworks Strong understanding of risk assessment methodologies and security governance Ability to present complex technical findings clearly to both technical and non-technical audiences Experience working in cross-functional teams, including external clients and third parties A collaborative mindset, with a passion for coaching, mentoring, and sharing knowledge Understanding of compliance, governance, and audit processes in cybersecurity Additional Information Hybrid Working Model: Combination of home-based, office, and client-site work (3 days per week required onsite in Barrow-in-Furness) Security Clearance: Due to the nature of the role, candidates must be eligible for SC clearance (5 years continuous UK residency required If you're interested in hearing more about this role or would like to apply, feel free to get in touch directly with me at (see below)
Global Leading Technology Brand SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £35-40k + benefits package depending on experience Our client a global technology leader is currently looking for a Talent Manager/Internal Recruiter. Key Responsibilities: Manage end-to-end recruitment for a range of Tech and Product roles (eg Engineers, Product Managers, Helpdesk, IT Support). Key Stakeholder Management. Build strong relationships with hiring managers to understand their team goals and translate them into sourcing strategies Act as a trusted partner to stakeholders-advising on market insights, role scoping, interview processes, and offer management Drive direct sourcing efforts, especially via LinkedIn and tech platforms Manage, improve and drive valued candidate experience Support the wider HR team on hiring campaigns and strategic projects
10/07/2025
Full time
Global Leading Technology Brand SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £35-40k + benefits package depending on experience Our client a global technology leader is currently looking for a Talent Manager/Internal Recruiter. Key Responsibilities: Manage end-to-end recruitment for a range of Tech and Product roles (eg Engineers, Product Managers, Helpdesk, IT Support). Key Stakeholder Management. Build strong relationships with hiring managers to understand their team goals and translate them into sourcing strategies Act as a trusted partner to stakeholders-advising on market insights, role scoping, interview processes, and offer management Drive direct sourcing efforts, especially via LinkedIn and tech platforms Manage, improve and drive valued candidate experience Support the wider HR team on hiring campaigns and strategic projects
Our client an award winning SAP partner are looking to significantly expand their SAP business across the UK and Europe. They are actively looking for a S/4HANA Finance Lead to join their growing team. If you're passionate about engaging in the full life cycle of SAP projects-from initial Pre-sales engagement to project delivery, this role could be perfect for you. You'll be working with clients across multiple industries in the UK and Europe, applying your subject matter expertise to help deliver value-driven SAP solutions. They are looking for an experienced SAP S/4HANA Finance lead to join the UK SAP Practice. You will play a key role in delivering S/4HANA Finance transformation projects, supporting pre-sales, and enabling clients to realise business value through modern, scalable SAP solutions. This is a client-facing, hands-on role ideal for someone with a strong functional background and growing leadership capabilities. They focus on three core drivers of growth: People, Customers, and Operational Execution-the foundation of their business and where they invest heavily. British Nationals are preferred, and they may consider other candidates on exceptional situation. Key Responsibilities: Lead Pre-sales and Delivery of large SAP S/4HANA Finance implementations (FI/CO, AP, AR, AA, GL) across the full project life cycle Lead workshops with senior finance stakeholders to gather requirements and translate them into SAP solutions Configure and test SAP S/4HANA finance components in collaboration with technical and integration teams Contribute to solution design, functional specifications, and business process mapping Assist in pre-sales activities including demo preparation, RFP responses, and solution estimations Participate in cutover planning, data validation, and hypercare support during go-lives Remain up to date with latest SAP Finance innovations (eg Universal Journal, Fiori apps) Actively mentor junior consultants and support knowledge development within the SAP Finance team Experience & Skills Required: Extensive years of SAP Finance consulting experience, including 2-3 end-to-end S/4HANA implementations Strong hands-on experience in core Finance modules (FI, CO, AP, AR, GL, AA) In depth understanding of R2R and related finance processes in global enterprise settings Familiarity with SAP Fiori, Embedded analytics, and standard S/4 reporting tools Exposure to integration with MM, SD, or project systems is beneficial Comfortable working in a Matrix delivery team, with exposure to agile/waterfall methods Experience in creating client documentation, solution design, and test scripts Stakeholder & Soft Skills: Strong interpersonal skills and ability to collaborate across technical and business teams Clear communication style, able to present confidently to Finance Managers, Controllers, and Project Leads Proactive, quality-focused, and capable of working independently or under senior guidance Comfortable operating in a consulting environment with shifting priorities and multiple clients Tools & Methodologies: Experience with SAP Activate (or Legacy ASAP), and familiarity with agile delivery environments Hands-on exposure to tools like JIRA, Confluence, Signavio, or Solution Manager is advantageous Qualifications: Bachelor's degree in Finance, Accounting, IT, or a related discipline. SAP Certification in S/4HANA Financial Accounting or Management Accounting is highly desirable Additional qualifications like CIMA, ACCA, or CPA are a plus, but not mandatory Please send your CV in the first instance. Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, disability, or any other protected status or characteristic.
10/07/2025
Full time
Our client an award winning SAP partner are looking to significantly expand their SAP business across the UK and Europe. They are actively looking for a S/4HANA Finance Lead to join their growing team. If you're passionate about engaging in the full life cycle of SAP projects-from initial Pre-sales engagement to project delivery, this role could be perfect for you. You'll be working with clients across multiple industries in the UK and Europe, applying your subject matter expertise to help deliver value-driven SAP solutions. They are looking for an experienced SAP S/4HANA Finance lead to join the UK SAP Practice. You will play a key role in delivering S/4HANA Finance transformation projects, supporting pre-sales, and enabling clients to realise business value through modern, scalable SAP solutions. This is a client-facing, hands-on role ideal for someone with a strong functional background and growing leadership capabilities. They focus on three core drivers of growth: People, Customers, and Operational Execution-the foundation of their business and where they invest heavily. British Nationals are preferred, and they may consider other candidates on exceptional situation. Key Responsibilities: Lead Pre-sales and Delivery of large SAP S/4HANA Finance implementations (FI/CO, AP, AR, AA, GL) across the full project life cycle Lead workshops with senior finance stakeholders to gather requirements and translate them into SAP solutions Configure and test SAP S/4HANA finance components in collaboration with technical and integration teams Contribute to solution design, functional specifications, and business process mapping Assist in pre-sales activities including demo preparation, RFP responses, and solution estimations Participate in cutover planning, data validation, and hypercare support during go-lives Remain up to date with latest SAP Finance innovations (eg Universal Journal, Fiori apps) Actively mentor junior consultants and support knowledge development within the SAP Finance team Experience & Skills Required: Extensive years of SAP Finance consulting experience, including 2-3 end-to-end S/4HANA implementations Strong hands-on experience in core Finance modules (FI, CO, AP, AR, GL, AA) In depth understanding of R2R and related finance processes in global enterprise settings Familiarity with SAP Fiori, Embedded analytics, and standard S/4 reporting tools Exposure to integration with MM, SD, or project systems is beneficial Comfortable working in a Matrix delivery team, with exposure to agile/waterfall methods Experience in creating client documentation, solution design, and test scripts Stakeholder & Soft Skills: Strong interpersonal skills and ability to collaborate across technical and business teams Clear communication style, able to present confidently to Finance Managers, Controllers, and Project Leads Proactive, quality-focused, and capable of working independently or under senior guidance Comfortable operating in a consulting environment with shifting priorities and multiple clients Tools & Methodologies: Experience with SAP Activate (or Legacy ASAP), and familiarity with agile delivery environments Hands-on exposure to tools like JIRA, Confluence, Signavio, or Solution Manager is advantageous Qualifications: Bachelor's degree in Finance, Accounting, IT, or a related discipline. SAP Certification in S/4HANA Financial Accounting or Management Accounting is highly desirable Additional qualifications like CIMA, ACCA, or CPA are a plus, but not mandatory Please send your CV in the first instance. Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, disability, or any other protected status or characteristic.
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