Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
14/04/2026
Contractor
Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
23/03/2026
Full time
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Are you ready to take your career to the next level and be part of an innovative team driving the future of autonomous technology? This company is offering an exceptional opportunity to join their dynamic environment as a AI/ML Sensor Fusion Engineer . With cutting-edge projects and a focus on delivering world-class solutions, this role is perfect for someone passionate about robotics, artificial intelligence, and machine learning from prototype to deployment. You'll be working on groundbreaking advancements in uncrewed ground vehicles, contributing to a global leader in the defence sector. This is your chance to make a tangible impact and shape the future of technology. What You Will Do: - Work on the development of AI and machine learning solutions for autonomous uncrewed ground vehicles, ensuring self-directed technologies using AI, machine learning, and sensors to perform complex tasks, make real-time decisions, and adapt to changing environments with minimal human intervention. - Implemnt Computer Vision AI and ML, focusing on algorithm models, data curation, and retraining processes. - Collaborate with cross-functional teams, including software, hardware, and prototyping specialists, to deliver integrated solutions. - Plan, schedule, and execute research and development agendas in conjunction with the AI/ML Team Lead. - Stay ahead of industry trends and advancements, ensuring the company remains competitive and at the forefront of technology. - Support the definition of project requirements and deliverables, while ensuring timely and high-quality execution. What You Will Bring: - Extensive knowledge of autonomous technologies, robotics, and uncrewed systems, with a focus on off-road environments. - Proven experience in developing and applying AI and ML methodologies, toolsets, and solutions such as Computer Vision - Strong technical expertise and ability to deliver innovative solutions in the automotive, defence, or transport industries. - Fluency in English, with excellent communication skills to collaborate across teams and locations. - Eligible to secure basic levels of security clearance. As a Software Engineer - Autonomous Systems , you'll play a pivotal role in driving innovation and excellence in the development of autonomous systems. This company is committed to delivering cutting-edge solutions that meet emerging customer needs and outperform competitors. By joining this team, you'll contribute to the advancement of robotics and autonomous technologies, ensuring success in a highly competitive industry. Your expertise will be valued, and your impact will be significant. Location: This role is based in Nuneaton, Warwickshire. Interested?: Don't miss the opportunity to be part of this exciting journey. Apply now to become a Software Engineer - Autonomous Systems and take the next step in your career. Your expertise and passion could be the key to shaping the future of autonomous technology! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
18/04/2026
Full time
Are you ready to take your career to the next level and be part of an innovative team driving the future of autonomous technology? This company is offering an exceptional opportunity to join their dynamic environment as a AI/ML Sensor Fusion Engineer . With cutting-edge projects and a focus on delivering world-class solutions, this role is perfect for someone passionate about robotics, artificial intelligence, and machine learning from prototype to deployment. You'll be working on groundbreaking advancements in uncrewed ground vehicles, contributing to a global leader in the defence sector. This is your chance to make a tangible impact and shape the future of technology. What You Will Do: - Work on the development of AI and machine learning solutions for autonomous uncrewed ground vehicles, ensuring self-directed technologies using AI, machine learning, and sensors to perform complex tasks, make real-time decisions, and adapt to changing environments with minimal human intervention. - Implemnt Computer Vision AI and ML, focusing on algorithm models, data curation, and retraining processes. - Collaborate with cross-functional teams, including software, hardware, and prototyping specialists, to deliver integrated solutions. - Plan, schedule, and execute research and development agendas in conjunction with the AI/ML Team Lead. - Stay ahead of industry trends and advancements, ensuring the company remains competitive and at the forefront of technology. - Support the definition of project requirements and deliverables, while ensuring timely and high-quality execution. What You Will Bring: - Extensive knowledge of autonomous technologies, robotics, and uncrewed systems, with a focus on off-road environments. - Proven experience in developing and applying AI and ML methodologies, toolsets, and solutions such as Computer Vision - Strong technical expertise and ability to deliver innovative solutions in the automotive, defence, or transport industries. - Fluency in English, with excellent communication skills to collaborate across teams and locations. - Eligible to secure basic levels of security clearance. As a Software Engineer - Autonomous Systems , you'll play a pivotal role in driving innovation and excellence in the development of autonomous systems. This company is committed to delivering cutting-edge solutions that meet emerging customer needs and outperform competitors. By joining this team, you'll contribute to the advancement of robotics and autonomous technologies, ensuring success in a highly competitive industry. Your expertise will be valued, and your impact will be significant. Location: This role is based in Nuneaton, Warwickshire. Interested?: Don't miss the opportunity to be part of this exciting journey. Apply now to become a Software Engineer - Autonomous Systems and take the next step in your career. Your expertise and passion could be the key to shaping the future of autonomous technology! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Job Title: Digital Transformation - Success Manager Location: onsite or WAHA Salary: £50K to £65K Per Year Hours: 40 Hours Per Week Job Overview: The Digital Services & Transformation Manager will support the transformation and optimization strategy for contact centre operations across multiple geographies. This role focuses on driving digital innovation, automation, and standardisation to enhance service delivery efficiency and customer experience outcomes. The position requires strong expertise in operational excellence, and good understanding of contact centre technology, governance frameworks and continuous improvement methodologies, to ensure measurable business impact and stakeholder alignment. Key Responsibilities & Accountabilities: Strategic Planning: Define and execute the digital transformation roadmap for contact center operations. Align transformation initiatives with organizational objectives and client priorities. Champion TP Digital products and promote adoption across regions. Governance & Performance Management: Adhere to governance frameworks and conduct regular reviews to ensure compliance and alignment. Track and report measurable value metrics for transformation initiatives. Drive standardisation of execution, to a high quality, in line with service delivery models and in collaboration with key stakeholders. Maintain high engagement across all teams throughout the rollout, ensuring deployment is consistent, well supported, and sustained over time. Innovation & Digital Solutions: Identify and implement digital solutions including automation opportunities to improve operational efficiency, in collaboration with digital product teams. Be a subject matter expert in TP digital tools and products and their implementation requirements Foster a culture of innovation and continuous improvement across all delivery centres. Apply Lean Six Sigma methodologies to optimize processes and reduce waste. Identify and develop solutions for internal operational efficiencies. Customer Experience & Service Excellence: Enhance customer experience outcomes through process redesign and technology enablement. Ensure delivery standards and objectives are met or exceeded against the anticipated outcomes. Stakeholder Engagement: Collaborate with local and regional leadership to ensure alignment on priorities and execution. Influence senior stakeholders to ensure solutions are imbedded and support transformation objectives and investments. Qualifications & Experience: 4+ years of experience in contact centre operational management. Experience in transformation, automation and process optimisation. Experience in tracking against KPIs and stakeholder engagement at all levels. Experience in defining projects requirements, planning and execution. T echnical Skills: Understanding in Lean Six Sigma and continuous improvement methodologies an advantage Knowledge of digital tools, automation platforms and analytics. Ability to design and track KPIs for transformation and operational efficiency. Knowledge of contact centre technologies and best practices. Core Competencies: Planning and execution of plans in order to embed transformation initiatives. Strong analytical and problem-solving skills. Excellent communication and influencing skills across cultures and geographies. Innovation mindset with a focus on measurable outcomes. Experienced operational & performance management preferably in a contact centre environment. Key Performance Indicators: Digital Transformation Successfully deliver prioritised transformation initiatives. Drive adoption of TP Digital products across global contact centres. Operational Efficiency & ROI Achieve measurable improvements to optimise costs and improve key business outcomes for TP and its clients. Customer Experience Enhance customer experience outcomes through innovation and process redesign. Improve service delivery consistency across locations. Governance & Value Adhere to and maintain governance frameworks and regular performance reviews. Demonstrate clear business value from transformation initiatives. Continuous Improvement Foster a culture of innovation and continuous improvement. Apply Lean Six Sigma methodologies to identify and implement optimization opportunities.
18/04/2026
Full time
Job Title: Digital Transformation - Success Manager Location: onsite or WAHA Salary: £50K to £65K Per Year Hours: 40 Hours Per Week Job Overview: The Digital Services & Transformation Manager will support the transformation and optimization strategy for contact centre operations across multiple geographies. This role focuses on driving digital innovation, automation, and standardisation to enhance service delivery efficiency and customer experience outcomes. The position requires strong expertise in operational excellence, and good understanding of contact centre technology, governance frameworks and continuous improvement methodologies, to ensure measurable business impact and stakeholder alignment. Key Responsibilities & Accountabilities: Strategic Planning: Define and execute the digital transformation roadmap for contact center operations. Align transformation initiatives with organizational objectives and client priorities. Champion TP Digital products and promote adoption across regions. Governance & Performance Management: Adhere to governance frameworks and conduct regular reviews to ensure compliance and alignment. Track and report measurable value metrics for transformation initiatives. Drive standardisation of execution, to a high quality, in line with service delivery models and in collaboration with key stakeholders. Maintain high engagement across all teams throughout the rollout, ensuring deployment is consistent, well supported, and sustained over time. Innovation & Digital Solutions: Identify and implement digital solutions including automation opportunities to improve operational efficiency, in collaboration with digital product teams. Be a subject matter expert in TP digital tools and products and their implementation requirements Foster a culture of innovation and continuous improvement across all delivery centres. Apply Lean Six Sigma methodologies to optimize processes and reduce waste. Identify and develop solutions for internal operational efficiencies. Customer Experience & Service Excellence: Enhance customer experience outcomes through process redesign and technology enablement. Ensure delivery standards and objectives are met or exceeded against the anticipated outcomes. Stakeholder Engagement: Collaborate with local and regional leadership to ensure alignment on priorities and execution. Influence senior stakeholders to ensure solutions are imbedded and support transformation objectives and investments. Qualifications & Experience: 4+ years of experience in contact centre operational management. Experience in transformation, automation and process optimisation. Experience in tracking against KPIs and stakeholder engagement at all levels. Experience in defining projects requirements, planning and execution. T echnical Skills: Understanding in Lean Six Sigma and continuous improvement methodologies an advantage Knowledge of digital tools, automation platforms and analytics. Ability to design and track KPIs for transformation and operational efficiency. Knowledge of contact centre technologies and best practices. Core Competencies: Planning and execution of plans in order to embed transformation initiatives. Strong analytical and problem-solving skills. Excellent communication and influencing skills across cultures and geographies. Innovation mindset with a focus on measurable outcomes. Experienced operational & performance management preferably in a contact centre environment. Key Performance Indicators: Digital Transformation Successfully deliver prioritised transformation initiatives. Drive adoption of TP Digital products across global contact centres. Operational Efficiency & ROI Achieve measurable improvements to optimise costs and improve key business outcomes for TP and its clients. Customer Experience Enhance customer experience outcomes through innovation and process redesign. Improve service delivery consistency across locations. Governance & Value Adhere to and maintain governance frameworks and regular performance reviews. Demonstrate clear business value from transformation initiatives. Continuous Improvement Foster a culture of innovation and continuous improvement. Apply Lean Six Sigma methodologies to identify and implement optimization opportunities.
Are you an experienced Automation Engineer with a thirst for travel, looking for an amazing opportunity to be integral in the growth of our business by being responsible for the programming, testing and commissioning of our controls systems in our newly acquired or newly built sites around the world? At Saint-Gobain we are looking for an Automation Engineer to work in our Technical Production team, helping to deliver multi-million-pound projects across the globe. You'll be working as part of a small team based out of our East Leake headquarters and will be working on projects abroad for an average of half the year. Some of our recent project locations include France, Spain, Canada and the USA, therefore this role is truly the perfect way to combine your passions of travel and engineering! The Automation Engineer will specifically lead the safe implementation of capital projects for the thermal processes in our plants including programming, testing and commissioning on multi-million-pound projects globally. The Automation Engineer will be a crucial part of a technically minded world class engineering team and will be responsible for the management of their own exciting portfolio of projects, liaising with several key departments and key stakeholders cross-functionally. This is a challenging role where there will be international travel to oversee the various stages, handover of finalised projects and ongoing technical mentoring. It's a fantastic opportunity to make your mark on some of our upcoming best in class manufacturing facility projects in a vital cog in the Saint Gobain business model. Saint-Gobain designs, manufactures and distributes materials and services for the construction and industrial markets. These solutions are found everywhere in our living places and our daily life: in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and sustainability while meeting the challenges of the decarbonization of the world of construction and industry, the preservation of resources and rapid urbanisation. To be successful in your application you'll need to live within a commutable distance from our East Leake office but be flexible to travel globally. In return for your expertise and flexibility we're offering a competitive salary plus bonus, pension and many other benefits too, including healthcare options. You'll also get an allowance for your time abroad. What we're looking for: Ideally degree educated in Controls, Electrical Engineering or a comparable discipline Project management experience, dealing with capex investments Previous experience in programming, installation and testing of new PLC controls systems (Siemens/Rockwell) Proven experience in Process Automation, ideally relating to thermal processes in a manufacturing environment Experience with CI and WCM methodologies A collaborative style of work with the ability to liaise with stakeholders, suppliers and wider teams Presentation and communication skills, you'll be delivering training to our local teams What you'll be doing: Support Project Managers on major projects undertaken by GMT worldwide or existing operations to deliver installations on time and to budget Delivery of solutions for the best performance at lowest cost giving due regard to safety, operability, maintainability etc. Ensure efficient handover of projects ensuring full documentation, training, support and then provide support to operating plants on our global projects Scope and develop initial designs and layouts for capital projects, and then expand them into detailed plans and drawings providing feasibility studies, specifications and budget estimates for capital schemes right to commissioning of new equipment and processes Is Saint-Gobain an inclusive employer? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
18/04/2026
Full time
Are you an experienced Automation Engineer with a thirst for travel, looking for an amazing opportunity to be integral in the growth of our business by being responsible for the programming, testing and commissioning of our controls systems in our newly acquired or newly built sites around the world? At Saint-Gobain we are looking for an Automation Engineer to work in our Technical Production team, helping to deliver multi-million-pound projects across the globe. You'll be working as part of a small team based out of our East Leake headquarters and will be working on projects abroad for an average of half the year. Some of our recent project locations include France, Spain, Canada and the USA, therefore this role is truly the perfect way to combine your passions of travel and engineering! The Automation Engineer will specifically lead the safe implementation of capital projects for the thermal processes in our plants including programming, testing and commissioning on multi-million-pound projects globally. The Automation Engineer will be a crucial part of a technically minded world class engineering team and will be responsible for the management of their own exciting portfolio of projects, liaising with several key departments and key stakeholders cross-functionally. This is a challenging role where there will be international travel to oversee the various stages, handover of finalised projects and ongoing technical mentoring. It's a fantastic opportunity to make your mark on some of our upcoming best in class manufacturing facility projects in a vital cog in the Saint Gobain business model. Saint-Gobain designs, manufactures and distributes materials and services for the construction and industrial markets. These solutions are found everywhere in our living places and our daily life: in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and sustainability while meeting the challenges of the decarbonization of the world of construction and industry, the preservation of resources and rapid urbanisation. To be successful in your application you'll need to live within a commutable distance from our East Leake office but be flexible to travel globally. In return for your expertise and flexibility we're offering a competitive salary plus bonus, pension and many other benefits too, including healthcare options. You'll also get an allowance for your time abroad. What we're looking for: Ideally degree educated in Controls, Electrical Engineering or a comparable discipline Project management experience, dealing with capex investments Previous experience in programming, installation and testing of new PLC controls systems (Siemens/Rockwell) Proven experience in Process Automation, ideally relating to thermal processes in a manufacturing environment Experience with CI and WCM methodologies A collaborative style of work with the ability to liaise with stakeholders, suppliers and wider teams Presentation and communication skills, you'll be delivering training to our local teams What you'll be doing: Support Project Managers on major projects undertaken by GMT worldwide or existing operations to deliver installations on time and to budget Delivery of solutions for the best performance at lowest cost giving due regard to safety, operability, maintainability etc. Ensure efficient handover of projects ensuring full documentation, training, support and then provide support to operating plants on our global projects Scope and develop initial designs and layouts for capital projects, and then expand them into detailed plans and drawings providing feasibility studies, specifications and budget estimates for capital schemes right to commissioning of new equipment and processes Is Saint-Gobain an inclusive employer? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
ERP Analyst The Opportunity: Are you a seasoned ERP Specialist within the manufacturing or engineering sector? Our client uses Infor LN ERP and they are due an upgrade later this year. They need an experienced ERP Analyst to assist in the upgrade of data from all users within the business. This is a contract role (anticipated to last 6-9 months), and available for an immediate start. Job Responsibilities: The ERP Analyst will evaluate our current "As-Is" processes, assess data readiness, and lead the selection process (RFP) for the implementation partner. They will act as an impartial advisor to ensure we move away from heavy customisations and toward "default" Infor behaviour. Assessing data integration and alignment with our European subsidiaries. Documenting "As-Is" processes and identifying manual workarounds or inefficiencies. Establishing principles for master data harmonisation (Items, Customers, Suppliers) across the group. Preparing Request for Proposal (RFP) documentation, managing vendor presentations, and advising the Steering Committee on the best implementation partner. Comparing Cloud vs. On-Premise options for our various sites. You will offer: Experience: 8+ years in ERP programmes, business analysis, or digital transformation within a manufacturing environment, ideally using Infor LN. ERP Knowledge: Strong understanding of the ERP lifecycle and data architecture. While Infor LN (versions 7/10) knowledge is a significant advantage , we are happy to consider experts in other major ERPs (e.g., SAP, Oracle, Dynamics) who have strong "Partner Selection" and "Process Realignment" experience. Technical Literacy: A basic understanding of data management, naming conventions, and data quality. Soft Skills: Strong stakeholder facilitation skills; able to work closely with both IT and operational department heads. Working Hours: 07.00 to 16.30 Monday to Wednesday, 07.00 to 16.00 Thursday with every Friday off Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
17/04/2026
Full time
ERP Analyst The Opportunity: Are you a seasoned ERP Specialist within the manufacturing or engineering sector? Our client uses Infor LN ERP and they are due an upgrade later this year. They need an experienced ERP Analyst to assist in the upgrade of data from all users within the business. This is a contract role (anticipated to last 6-9 months), and available for an immediate start. Job Responsibilities: The ERP Analyst will evaluate our current "As-Is" processes, assess data readiness, and lead the selection process (RFP) for the implementation partner. They will act as an impartial advisor to ensure we move away from heavy customisations and toward "default" Infor behaviour. Assessing data integration and alignment with our European subsidiaries. Documenting "As-Is" processes and identifying manual workarounds or inefficiencies. Establishing principles for master data harmonisation (Items, Customers, Suppliers) across the group. Preparing Request for Proposal (RFP) documentation, managing vendor presentations, and advising the Steering Committee on the best implementation partner. Comparing Cloud vs. On-Premise options for our various sites. You will offer: Experience: 8+ years in ERP programmes, business analysis, or digital transformation within a manufacturing environment, ideally using Infor LN. ERP Knowledge: Strong understanding of the ERP lifecycle and data architecture. While Infor LN (versions 7/10) knowledge is a significant advantage , we are happy to consider experts in other major ERPs (e.g., SAP, Oracle, Dynamics) who have strong "Partner Selection" and "Process Realignment" experience. Technical Literacy: A basic understanding of data management, naming conventions, and data quality. Soft Skills: Strong stakeholder facilitation skills; able to work closely with both IT and operational department heads. Working Hours: 07.00 to 16.30 Monday to Wednesday, 07.00 to 16.00 Thursday with every Friday off Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Digital Product Manager - 18-month Fixed-Term Maternity Cover Farringdon, London: £77,801 - £81,895 Full-time (37.5 hours) Hybrid: This position is eligible for MTVH's flexible working policy Our mission : MTVH is one of the UK's largest housing associations. Our vision is that everyone should have a decent home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. About the role : We're looking for a talented Digital Product Manager to help us develop our homeownership digital services offer. Leading a multi-disciplinary agile digital product team, you'll be developing multiple digital products, including our websites, online customer services platform and Salesforce CRM, leading to increasing sales, improving customer satisfaction & service efficiency, and enabling innovation. The SoResi brand is known for being innovative and ahead of the curb and there is a continuous drive to improve, innovate and diversify our services to increase revenue. You'll focus on improving the efficiency of our homeownership resales & staircasing services, including increasing the self-service options for buyers and sellers, automating key steps in the aftersales processes like property share valuations and creating an experience that exceeds top digital residential brands, helping drive sales through multiple platforms. You'll focus on realigning our SoResi and MTVH websites by creating a seamless flow for buyers transitioning from SoResi to MTVH. When new homeowners arrive at MTVH, they'll get a new user-centric homeownership services experience that encourages self-service and nudging towards preferred channels. Alongside our homeowner services offering, you'll be developing a new B2B services offering through the innovative SoResi Partnerships brand. You'll be looking to improve the positioning of the partnerships services on (url removed), creating user journeys, and developing CRM functionality to support the management of partner relationships and leads. Your responsibilities : You'll be responsible for creating and communicating a strategy and an outcome-oriented roadmap for our digital services for our homeownership services. You'll be informed by the user needs you discover, the overall digital service strategy and the company's strategic goals. You'll also be the Product Owner, providing day-to-day product direction for our in-house digital product development team of developers, UX designers and researchers. Equally you'll be working closely with residents, business stakeholders and service leads. If you're motivated to develop digital services that have an impactful social outcome, in an environment that supports your learning and development, this could be the opportunity for you. What you'll need to succeed You have experience as a Digital Product Manager, or delivering customer-focused digital products are customer focused and will prioritise and promote the delivery of quality services are a strong communicator and influencer and will be adept at communicating your vision for our digital services can question the status quo and are able to influence, plan and deliver change within a service area are good at building and maintaining relationships to achieve positive outcomes for the organisation and can work flexibly across cultures and organisational boundaries Kay dates: initial first-round MS Teams interviews will be scheduled from week commencing 27 April. Second-round interviews will be scheduled following vacancy closure, followed by a final round simulation task and presentation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
17/04/2026
Seasonal
Digital Product Manager - 18-month Fixed-Term Maternity Cover Farringdon, London: £77,801 - £81,895 Full-time (37.5 hours) Hybrid: This position is eligible for MTVH's flexible working policy Our mission : MTVH is one of the UK's largest housing associations. Our vision is that everyone should have a decent home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. About the role : We're looking for a talented Digital Product Manager to help us develop our homeownership digital services offer. Leading a multi-disciplinary agile digital product team, you'll be developing multiple digital products, including our websites, online customer services platform and Salesforce CRM, leading to increasing sales, improving customer satisfaction & service efficiency, and enabling innovation. The SoResi brand is known for being innovative and ahead of the curb and there is a continuous drive to improve, innovate and diversify our services to increase revenue. You'll focus on improving the efficiency of our homeownership resales & staircasing services, including increasing the self-service options for buyers and sellers, automating key steps in the aftersales processes like property share valuations and creating an experience that exceeds top digital residential brands, helping drive sales through multiple platforms. You'll focus on realigning our SoResi and MTVH websites by creating a seamless flow for buyers transitioning from SoResi to MTVH. When new homeowners arrive at MTVH, they'll get a new user-centric homeownership services experience that encourages self-service and nudging towards preferred channels. Alongside our homeowner services offering, you'll be developing a new B2B services offering through the innovative SoResi Partnerships brand. You'll be looking to improve the positioning of the partnerships services on (url removed), creating user journeys, and developing CRM functionality to support the management of partner relationships and leads. Your responsibilities : You'll be responsible for creating and communicating a strategy and an outcome-oriented roadmap for our digital services for our homeownership services. You'll be informed by the user needs you discover, the overall digital service strategy and the company's strategic goals. You'll also be the Product Owner, providing day-to-day product direction for our in-house digital product development team of developers, UX designers and researchers. Equally you'll be working closely with residents, business stakeholders and service leads. If you're motivated to develop digital services that have an impactful social outcome, in an environment that supports your learning and development, this could be the opportunity for you. What you'll need to succeed You have experience as a Digital Product Manager, or delivering customer-focused digital products are customer focused and will prioritise and promote the delivery of quality services are a strong communicator and influencer and will be adept at communicating your vision for our digital services can question the status quo and are able to influence, plan and deliver change within a service area are good at building and maintaining relationships to achieve positive outcomes for the organisation and can work flexibly across cultures and organisational boundaries Kay dates: initial first-round MS Teams interviews will be scheduled from week commencing 27 April. Second-round interviews will be scheduled following vacancy closure, followed by a final round simulation task and presentation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Business Development Manager Location: Hybrid - 1 day per week in Berkshire Head Office, remainder home/field-based across London & the South East Salary: 45,000 Basic + Uncapped Commission (OTE 75,000+) Hours: Monday to Friday, 8:30am - 5:00pm Contract: Permanent, Full-Time We are partnering with a well-established and growing commercial services provider, I am delighted to be supporting the search for an experienced Business Development Manager to join their expanding sales team. This organisation has been operating for over 25 years and delivers high-quality cleaning and facilities services to a broad client base across education, healthcare, corporate, and leisure sectors. With a strong reputation, consistent growth, and a healthy volume of inbound enquiries, this is a fantastic opportunity for a commercially driven sales professional to make a real impact. The Role Reporting directly to the Head of Sales & Marketing, you will take ownership of developing new business opportunities across London and the South East. This is a hybrid position offering flexibility, autonomy, and excellent earning potential. Your responsibilities will include: Proactively identifying and targeting new business opportunities Managing and qualifying a substantial number of inbound leads Booking and attending client meetings and site surveys Preparing tailored proposals and pricing solutions Handling objections and negotiating contracts Managing the full sales cycle from initial contact to contract mobilisation Working closely with operations to ensure smooth onboarding of new clients Staying up to date with market trends and competitor activity The Ideal Candidate I am keen to speak with experienced Business Development Managers who thrive in a target-driven environment and have a strong track record of closing high-value service contracts. You will bring: Proven experience in direct, service-based sales A track record of selling contracts valued at 1.5m+ annually Experience balancing inbound leads with proactive prospecting Strong communication and negotiation skills A resilient, self-motivated approach Full UK driving licence Experience within cleaning, facilities management, education, or healthcare sectors would be highly advantageous, though not essential. What's On Offer Hybrid working (typically 1 day office-based, 4 days remote/field) Company vehicle or mileage allowance Laptop, tablet, and mobile phone Competitive basic salary with uncapped commission (OTE 75k+) Up to 27 days' annual leave (service dependent) Pension scheme Career progression and professional development opportunities Supportive and inclusive working culture Team events and recognition initiatives
17/04/2026
Full time
Business Development Manager Location: Hybrid - 1 day per week in Berkshire Head Office, remainder home/field-based across London & the South East Salary: 45,000 Basic + Uncapped Commission (OTE 75,000+) Hours: Monday to Friday, 8:30am - 5:00pm Contract: Permanent, Full-Time We are partnering with a well-established and growing commercial services provider, I am delighted to be supporting the search for an experienced Business Development Manager to join their expanding sales team. This organisation has been operating for over 25 years and delivers high-quality cleaning and facilities services to a broad client base across education, healthcare, corporate, and leisure sectors. With a strong reputation, consistent growth, and a healthy volume of inbound enquiries, this is a fantastic opportunity for a commercially driven sales professional to make a real impact. The Role Reporting directly to the Head of Sales & Marketing, you will take ownership of developing new business opportunities across London and the South East. This is a hybrid position offering flexibility, autonomy, and excellent earning potential. Your responsibilities will include: Proactively identifying and targeting new business opportunities Managing and qualifying a substantial number of inbound leads Booking and attending client meetings and site surveys Preparing tailored proposals and pricing solutions Handling objections and negotiating contracts Managing the full sales cycle from initial contact to contract mobilisation Working closely with operations to ensure smooth onboarding of new clients Staying up to date with market trends and competitor activity The Ideal Candidate I am keen to speak with experienced Business Development Managers who thrive in a target-driven environment and have a strong track record of closing high-value service contracts. You will bring: Proven experience in direct, service-based sales A track record of selling contracts valued at 1.5m+ annually Experience balancing inbound leads with proactive prospecting Strong communication and negotiation skills A resilient, self-motivated approach Full UK driving licence Experience within cleaning, facilities management, education, or healthcare sectors would be highly advantageous, though not essential. What's On Offer Hybrid working (typically 1 day office-based, 4 days remote/field) Company vehicle or mileage allowance Laptop, tablet, and mobile phone Competitive basic salary with uncapped commission (OTE 75k+) Up to 27 days' annual leave (service dependent) Pension scheme Career progression and professional development opportunities Supportive and inclusive working culture Team events and recognition initiatives
On behalf of our Global Space and Defence client, we are seeing to recruit a Operations Quality Assurance Engineer on a 6 month contract, with potential for extension. Role: Operations Quality Assurance Engineer Pay : 32/hour, via Umbrella Contract : Monday - Friday, 37 hours per week, 6 month contract - potential extension Location : Stevenage IR35 Status : Inside Role Overview Our Quality Assurance department ensures with confidence that our customers' requirements are being met during the manufacturing, assembly, integration and test phases of the Spacecraft build cycle. Vigilance and dedication in our efforts allows us to develop customised solutions, proactively eliminate problems, improve operational performance, maintain low costs, keeping our people safe and our customer satisfied in our unique and highly specialised operations and product manufacture. Responsibilities The QA is fully empowered to manage all aspects of quality within the Spacecraft Production work area. Performing critical inspection activities and witnessing critical operations. Lead and influence the prevention of non-conformance's and enforcing the quality mind set in the local work areas. Drive the efficient management of non-conformance and Cost of Non quality reduction. Collate build reconciliations and open points (e.g. open work orders). Perform Quality surveillance in the local work areas to ensure product quality meets the stated requirements. Ensure open actions from critical inspections are managed and tracked during all production phases. Attend and support PPS (root cause analysis) / IRB (internal review board) meetings where required Review and supply feedback of quality procedures, processes, documents and forms used during daily activities for accuracy and completeness Request and/or carry out a process audit as and when necessary Review Spacecraft Production work instructions for technical integrity, regarding product quality requirements through QVPs and standards, whether specific or more general. If needed, reject and assist manufacturing in the correction of errors. Reviewing drawings as needed in support of a work instruction review. Apply company Core Values to create an environment for success, set the example, uphold the standard and welcome challenges while maintaining integrity, commitment, confidence, teamwork, customer focus, respect and reliability Skill Set Essential A recognised engineering apprenticeship and/or equivalent academic qualification with at least 3 years Production, Quality or Engineering experience within the Aerospace or Military industry, Good understanding of Quality Assurance and product assurance activities. Communication skills to motivate others to improve the quality of their work as well as to explain your findings clearly. Teamwork and leadership attributes with excellent written and oral communication and persuasion skills. Solid hardware inspection background. Willingness to work on shift, on-call or off-site when required. Knowledge of Space Quality standards would be a strong advantage. Desirable Lean, continuous improvement qualifications ESA qualification would be a plus Experience with 3D drawings (Catia,3DX) would be a plus Knowledge on composite/carbon would be a plus If you are interested in applying for this position, and you meet the above requirements, please apply immediately, or send your CV Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion. Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
17/04/2026
Contractor
On behalf of our Global Space and Defence client, we are seeing to recruit a Operations Quality Assurance Engineer on a 6 month contract, with potential for extension. Role: Operations Quality Assurance Engineer Pay : 32/hour, via Umbrella Contract : Monday - Friday, 37 hours per week, 6 month contract - potential extension Location : Stevenage IR35 Status : Inside Role Overview Our Quality Assurance department ensures with confidence that our customers' requirements are being met during the manufacturing, assembly, integration and test phases of the Spacecraft build cycle. Vigilance and dedication in our efforts allows us to develop customised solutions, proactively eliminate problems, improve operational performance, maintain low costs, keeping our people safe and our customer satisfied in our unique and highly specialised operations and product manufacture. Responsibilities The QA is fully empowered to manage all aspects of quality within the Spacecraft Production work area. Performing critical inspection activities and witnessing critical operations. Lead and influence the prevention of non-conformance's and enforcing the quality mind set in the local work areas. Drive the efficient management of non-conformance and Cost of Non quality reduction. Collate build reconciliations and open points (e.g. open work orders). Perform Quality surveillance in the local work areas to ensure product quality meets the stated requirements. Ensure open actions from critical inspections are managed and tracked during all production phases. Attend and support PPS (root cause analysis) / IRB (internal review board) meetings where required Review and supply feedback of quality procedures, processes, documents and forms used during daily activities for accuracy and completeness Request and/or carry out a process audit as and when necessary Review Spacecraft Production work instructions for technical integrity, regarding product quality requirements through QVPs and standards, whether specific or more general. If needed, reject and assist manufacturing in the correction of errors. Reviewing drawings as needed in support of a work instruction review. Apply company Core Values to create an environment for success, set the example, uphold the standard and welcome challenges while maintaining integrity, commitment, confidence, teamwork, customer focus, respect and reliability Skill Set Essential A recognised engineering apprenticeship and/or equivalent academic qualification with at least 3 years Production, Quality or Engineering experience within the Aerospace or Military industry, Good understanding of Quality Assurance and product assurance activities. Communication skills to motivate others to improve the quality of their work as well as to explain your findings clearly. Teamwork and leadership attributes with excellent written and oral communication and persuasion skills. Solid hardware inspection background. Willingness to work on shift, on-call or off-site when required. Knowledge of Space Quality standards would be a strong advantage. Desirable Lean, continuous improvement qualifications ESA qualification would be a plus Experience with 3D drawings (Catia,3DX) would be a plus Knowledge on composite/carbon would be a plus If you are interested in applying for this position, and you meet the above requirements, please apply immediately, or send your CV Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion. Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
The role : Responsible for commissioning services to improve Visitor Services on the Countryside Estate; overseeing the delivery of specific outputs to time, quality and cost.Key outputs will include:- Working with visitors and non-visitors to the Countryside Estate to facilitate a co-designed approach to establishing outcomes and practical delivery which support the 2030 Vision for visitor experience- Cross-departmental working to deliver web-based and digital systems which support an increase in the range of visitor experiences on site- Commissioning market research into user groups and commercial markets to direct programme delivery- Sourcing, procuring and managing consultants to deliver projects to a successful outcome- Responsibility for budget management and reporting- Responsibility for establishing a set of programme indicators and success criteria, maintaining a programme plan and submitting progress reports through relevant governance channels- Providing technical input to strategic planning, strategy development within the Commissioning and Countryside Teams Work Context: The Council is undergoing a period of unprecedented change and this role will be an important part of the ongoing transformation. The role holder will need to work collaboratively with internal and external stakeholders to embed commissioning within initiatives. Working closely with the Countryside Estate Operational Team this role will be integral to delivering a commissioning based approach to both digital and on-site visitor improvements. Budget Responsibility : Direct responsibility for budget up to 0.5m Experience: Professional qualification, or able to evidence knowledge and understanding of appropriate business disciplines. Comprehensive knowledge of computerised business systems in terms of functionality and capability (some roles). Knowledge of principles, practices, policies and procedures relating to business planning and financial and organisational management. Proven written and oral communication and interpersonal skills with good negotiation and influencing skills and the ability to work collaboratively with internal and external partners/professionals. Ability to understand, meet and exceed customer expectations. Proven problem solving skills, and the ability to exercise high levels of initiative to devise and implement workable solutions. Proven ability to manage a range of projects through to completion. Significant practical or professional experience and understanding of business, supporting service teams and/or providing support to the public. Previous management experience including staff supervision, development and organisational skills. A Project management qualification. Experience of developing system requirements, process maps and implementing digital improvements. Experience of managing projects and ensuring that the project management documentation meets the required standards. Strong communication skills with a open and honest approach, with ability to work comfortably with colleagues and mangers at all levels and with a wide range of external and internal stakeholders including Members. Ability to work with suppliers, support on the negotiations of contracts and day to day management of the relationship. Ensures that project management documentation meets the required quality standards. Advanced ability to manage uncertainty and understand the impact of this on portfolio/ project. Experience of working within a political setting. Role Summary: Roles at this level lead and manage the work of larger teams, or a grouping of two or more teams with a common theme. Alternatively they may be professional roles undertaking research and providing complex advice and/or managing specialist projects. They will plan and ensure progress within established procedures and policy, and respond effectively to changing priorities and different situations. They will work closely with customers, staff, partners, third parties, agencies and/or contractors and have a primary role ensuring their services achieve the agreed service standards in a cost effective way and improving quality standards. Forward planning could be for months ahead and the role will contribute to longer-term development. Work requires the consideration of future implications beyond the immediate problems and may involve the creation of new approaches and procedures to solve the problem. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
17/04/2026
Seasonal
The role : Responsible for commissioning services to improve Visitor Services on the Countryside Estate; overseeing the delivery of specific outputs to time, quality and cost.Key outputs will include:- Working with visitors and non-visitors to the Countryside Estate to facilitate a co-designed approach to establishing outcomes and practical delivery which support the 2030 Vision for visitor experience- Cross-departmental working to deliver web-based and digital systems which support an increase in the range of visitor experiences on site- Commissioning market research into user groups and commercial markets to direct programme delivery- Sourcing, procuring and managing consultants to deliver projects to a successful outcome- Responsibility for budget management and reporting- Responsibility for establishing a set of programme indicators and success criteria, maintaining a programme plan and submitting progress reports through relevant governance channels- Providing technical input to strategic planning, strategy development within the Commissioning and Countryside Teams Work Context: The Council is undergoing a period of unprecedented change and this role will be an important part of the ongoing transformation. The role holder will need to work collaboratively with internal and external stakeholders to embed commissioning within initiatives. Working closely with the Countryside Estate Operational Team this role will be integral to delivering a commissioning based approach to both digital and on-site visitor improvements. Budget Responsibility : Direct responsibility for budget up to 0.5m Experience: Professional qualification, or able to evidence knowledge and understanding of appropriate business disciplines. Comprehensive knowledge of computerised business systems in terms of functionality and capability (some roles). Knowledge of principles, practices, policies and procedures relating to business planning and financial and organisational management. Proven written and oral communication and interpersonal skills with good negotiation and influencing skills and the ability to work collaboratively with internal and external partners/professionals. Ability to understand, meet and exceed customer expectations. Proven problem solving skills, and the ability to exercise high levels of initiative to devise and implement workable solutions. Proven ability to manage a range of projects through to completion. Significant practical or professional experience and understanding of business, supporting service teams and/or providing support to the public. Previous management experience including staff supervision, development and organisational skills. A Project management qualification. Experience of developing system requirements, process maps and implementing digital improvements. Experience of managing projects and ensuring that the project management documentation meets the required standards. Strong communication skills with a open and honest approach, with ability to work comfortably with colleagues and mangers at all levels and with a wide range of external and internal stakeholders including Members. Ability to work with suppliers, support on the negotiations of contracts and day to day management of the relationship. Ensures that project management documentation meets the required quality standards. Advanced ability to manage uncertainty and understand the impact of this on portfolio/ project. Experience of working within a political setting. Role Summary: Roles at this level lead and manage the work of larger teams, or a grouping of two or more teams with a common theme. Alternatively they may be professional roles undertaking research and providing complex advice and/or managing specialist projects. They will plan and ensure progress within established procedures and policy, and respond effectively to changing priorities and different situations. They will work closely with customers, staff, partners, third parties, agencies and/or contractors and have a primary role ensuring their services achieve the agreed service standards in a cost effective way and improving quality standards. Forward planning could be for months ahead and the role will contribute to longer-term development. Work requires the consideration of future implications beyond the immediate problems and may involve the creation of new approaches and procedures to solve the problem. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
On behalf of our global Aviation and defence client, we are seeing to recruit a Embedded Software Engineer on a 6 month contract. Role: Embedded Software Engineer Pay: Up to 60/hour via Umbrella (DOE) Contract : 6 Months Location: Portsmouth IR35 Status: In Scope Clearance: Valid SC held on Submission. Role Overview Our client has need for an Embedded Software Engineer due to increased demand for the work of the Advanced Developments Group (ADG). The ADG are a small team of highly innovative, enthusiastic engineers providing cutting edge technology solutions to our key customers. Role Responsibilities: Utilize your skills and knowledge to prototype innovative wireless solutions Primarily developing using C/C++ on embedded platforms Development of embedded software/firmware prototypes in an agile environment Further development of proven prototypes to a deployment standard Development of software in a real-time embedded environment using Linux. (e.g. Microblaze or RISC-V using C/C++) Experience of working with and configuring embedded Linux systems with tools such as Buildroot and Yocto Experience of working with Uboot, Kernel config and device trees Building and deploying embedded Linux systems in an offline environment Skill Sets: Essential Experience programming Embedded Systems using C/C++ Experience of bare-metal and embedded Linux environments Experience of linux device drivers including DMA, Interrupts, and Device Trees Knowledge of Digital Signal Processing Knowledge of Software Defined Radio If you are interested in applying for this position, and you meet the above requirements, please apply immediately, or send your CV Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion. Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
17/04/2026
Contractor
On behalf of our global Aviation and defence client, we are seeing to recruit a Embedded Software Engineer on a 6 month contract. Role: Embedded Software Engineer Pay: Up to 60/hour via Umbrella (DOE) Contract : 6 Months Location: Portsmouth IR35 Status: In Scope Clearance: Valid SC held on Submission. Role Overview Our client has need for an Embedded Software Engineer due to increased demand for the work of the Advanced Developments Group (ADG). The ADG are a small team of highly innovative, enthusiastic engineers providing cutting edge technology solutions to our key customers. Role Responsibilities: Utilize your skills and knowledge to prototype innovative wireless solutions Primarily developing using C/C++ on embedded platforms Development of embedded software/firmware prototypes in an agile environment Further development of proven prototypes to a deployment standard Development of software in a real-time embedded environment using Linux. (e.g. Microblaze or RISC-V using C/C++) Experience of working with and configuring embedded Linux systems with tools such as Buildroot and Yocto Experience of working with Uboot, Kernel config and device trees Building and deploying embedded Linux systems in an offline environment Skill Sets: Essential Experience programming Embedded Systems using C/C++ Experience of bare-metal and embedded Linux environments Experience of linux device drivers including DMA, Interrupts, and Device Trees Knowledge of Digital Signal Processing Knowledge of Software Defined Radio If you are interested in applying for this position, and you meet the above requirements, please apply immediately, or send your CV Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion. Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Applications Manager (Microsoft) Salary: circa £50,000 per annum, with some flexibility for the right candidate Contract: Permanent, Full-Time Location: Knowsley, Prescot, L34 9ET during refurbishment of head office, then Lower House Lane, Liverpool Approximate re-opening of head office September 2026. Are you passionate about making a difference in the housing sector? If you enjoy influencing how digital estates supports the business, ensuring systems are effective, user-centered and consistently improving to meet organisational needs, this is the role for you. The Microsoft Applications Manager will be specialised in Microsoft-centric environments, focusing on optimising, deploying, and securing applications within the Microsoft ecosystem. About the role The way we use applications and digital services is evolving. Cobalt has fully transitioned to a modern, cloud-based technology estate, giving us the foundations to deliver our ambitious Corporate Plan and Digital Strategy. With no legacy infrastructure or technical debt, we now operate within a clean, integrated digital ecosystem where applications, data, identity and security work seamlessly together. As part of this transformation, we are continuing to enhance how our systems interact, expanding our use of Microsoft Fabric and a lakehouse architecture to bring data from across the organisation into a single, trusted source for insight, reporting and advanced analytics. Our platforms sit on resilient Azure cloud foundations, supported by enterprise-grade security, monitoring and a managed SOC. Within this environment, the Applications Manager plays a pivotal role. The postholder will lead the evolution and optimisation of strategic, business-critical platforms, shaping integration patterns, roadmaps and supplier relationships. The focus is firmly on driving value, adoption and continuous improvement-not on maintaining legacy systems. This is an opportunity to influence how our digital estate supports the business, ensuring systems are effective, user-centred and consistently improving to meet organisational needs. Key Responsibilities As part of the Digital Transformation team, work to embed Cobalt's vision, values and culture across the business and with wider suppliers and partners. Work with the Digital Transformation Director and wider Digital management team to lead on the successful implementation of strategies, business and financial plans in the team, with particular focus on delivery of the Digital Strategy. Consult with, influence and build relationships with key internal and external stakeholders and link with members of other functions across operational and corporate services, to address inter dependencies and ensure alignment Manage the product roadmap and associated projects and actions, such as patch updates, upgrades, migrations, enhancements, security measures, plug-ins and integrations. For the full list of responsibilities and the person specification, please review the recruitment pack linked below. What We're Looking For We welcome applications from all backgrounds, cultures, perspectives and experiences to support innovation, creativity, and to help us build the balanced teams that we require to serve our communities. Our recruitment and interview processes has been designed inclusively to ensure you'll have lots of different opportunities to demonstrate your skills and capabilities. You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally. Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.
17/04/2026
Full time
Applications Manager (Microsoft) Salary: circa £50,000 per annum, with some flexibility for the right candidate Contract: Permanent, Full-Time Location: Knowsley, Prescot, L34 9ET during refurbishment of head office, then Lower House Lane, Liverpool Approximate re-opening of head office September 2026. Are you passionate about making a difference in the housing sector? If you enjoy influencing how digital estates supports the business, ensuring systems are effective, user-centered and consistently improving to meet organisational needs, this is the role for you. The Microsoft Applications Manager will be specialised in Microsoft-centric environments, focusing on optimising, deploying, and securing applications within the Microsoft ecosystem. About the role The way we use applications and digital services is evolving. Cobalt has fully transitioned to a modern, cloud-based technology estate, giving us the foundations to deliver our ambitious Corporate Plan and Digital Strategy. With no legacy infrastructure or technical debt, we now operate within a clean, integrated digital ecosystem where applications, data, identity and security work seamlessly together. As part of this transformation, we are continuing to enhance how our systems interact, expanding our use of Microsoft Fabric and a lakehouse architecture to bring data from across the organisation into a single, trusted source for insight, reporting and advanced analytics. Our platforms sit on resilient Azure cloud foundations, supported by enterprise-grade security, monitoring and a managed SOC. Within this environment, the Applications Manager plays a pivotal role. The postholder will lead the evolution and optimisation of strategic, business-critical platforms, shaping integration patterns, roadmaps and supplier relationships. The focus is firmly on driving value, adoption and continuous improvement-not on maintaining legacy systems. This is an opportunity to influence how our digital estate supports the business, ensuring systems are effective, user-centred and consistently improving to meet organisational needs. Key Responsibilities As part of the Digital Transformation team, work to embed Cobalt's vision, values and culture across the business and with wider suppliers and partners. Work with the Digital Transformation Director and wider Digital management team to lead on the successful implementation of strategies, business and financial plans in the team, with particular focus on delivery of the Digital Strategy. Consult with, influence and build relationships with key internal and external stakeholders and link with members of other functions across operational and corporate services, to address inter dependencies and ensure alignment Manage the product roadmap and associated projects and actions, such as patch updates, upgrades, migrations, enhancements, security measures, plug-ins and integrations. For the full list of responsibilities and the person specification, please review the recruitment pack linked below. What We're Looking For We welcome applications from all backgrounds, cultures, perspectives and experiences to support innovation, creativity, and to help us build the balanced teams that we require to serve our communities. Our recruitment and interview processes has been designed inclusively to ensure you'll have lots of different opportunities to demonstrate your skills and capabilities. You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally. Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.
Digital Project Manager Salary: £44,859.36 Contract: Permanent, Full-Time Location: Knowsley, Prescot L34 9ET during refurbishment of head office, then Lower House Lane, Liverpool, L11 2SF Approximate re-opening of head office September 2026. Are you passionate about making a difference in the housing sector? If you enjoy owning delivery, working across varied projects and operating in a genuinely modern digital environment with no legacy infrastructure, this is the role for you. Over the past two years, Cobalt has completed a full transition to a modern, SaaS first, cloud-native technology estate. There is no legacy on premise infrastructure, no technical debt anchored to old servers, and no "keep the lights on" estate management. In parallel to our Digital transformation, our business has grown significantly with an in-house repairs service, new warehouse and new developments. This role is key in driving further improvements within our Digital platforms, which will enable the business to deliver critical improvements in service quality and performance to our customers, as well as an enhanced colleague experience within the context of expectations of service efficiencies across the organisation. Key Responsibilities As part of the Digital team, work to embed Cobalt's vision, values and culture across the business and with wider suppliers and partners. Assist the Transformation Programme Manager, the Head of Digital and the Director of Digital Transformation in all administrative aspects of the Digital Programme. Lead transition from project delivery into operational business as usual. Plan and manage data migration activities as part of system replacement or upgrade projects. For the full list of responsibilities and the person specification, please review the recruitment pack linked below. What We're Looking For We welcome applications from all backgrounds, cultures, perspectives and experiences to support innovation, creativity, and to help us build the balanced teams that we require to serve our communities. Our recruitment and interview processes has been designed inclusively to ensure you'll have lots of different opportunities to demonstrate your skills and capabilities. You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally. Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.
17/04/2026
Full time
Digital Project Manager Salary: £44,859.36 Contract: Permanent, Full-Time Location: Knowsley, Prescot L34 9ET during refurbishment of head office, then Lower House Lane, Liverpool, L11 2SF Approximate re-opening of head office September 2026. Are you passionate about making a difference in the housing sector? If you enjoy owning delivery, working across varied projects and operating in a genuinely modern digital environment with no legacy infrastructure, this is the role for you. Over the past two years, Cobalt has completed a full transition to a modern, SaaS first, cloud-native technology estate. There is no legacy on premise infrastructure, no technical debt anchored to old servers, and no "keep the lights on" estate management. In parallel to our Digital transformation, our business has grown significantly with an in-house repairs service, new warehouse and new developments. This role is key in driving further improvements within our Digital platforms, which will enable the business to deliver critical improvements in service quality and performance to our customers, as well as an enhanced colleague experience within the context of expectations of service efficiencies across the organisation. Key Responsibilities As part of the Digital team, work to embed Cobalt's vision, values and culture across the business and with wider suppliers and partners. Assist the Transformation Programme Manager, the Head of Digital and the Director of Digital Transformation in all administrative aspects of the Digital Programme. Lead transition from project delivery into operational business as usual. Plan and manage data migration activities as part of system replacement or upgrade projects. For the full list of responsibilities and the person specification, please review the recruitment pack linked below. What We're Looking For We welcome applications from all backgrounds, cultures, perspectives and experiences to support innovation, creativity, and to help us build the balanced teams that we require to serve our communities. Our recruitment and interview processes has been designed inclusively to ensure you'll have lots of different opportunities to demonstrate your skills and capabilities. You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally. Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.
Lead Power BI Developer - Northwest What s in it for you We believe in looking after our people, and it shows. When you join Ipsum, you re not just taking a job you re starting a career with real support behind it.? 25 annual leave plus bank holidays with the option to buy more Hybrid working Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP?and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more!? Life assurance cover? Long service recognition? Active local social committees? Regular social events? Paid volunteering opportunities in your community? About the role As Lead Power BI Developer, you will provide technical leadership and strategic direction for Ipsum s reporting and analytics capability. You will be accountable for setting design standards, ensuring delivery quality, and driving the ongoing development of scalable, high?value Power BI solutions across the organisation. This role is remote?based, with a preference for candidates located in the North West to enable occasional travel for in?person meetings and collaboration. Reporting to the Head of Software Engineering, you ll work closely with data, software engineering, and senior business stakeholders to deliver trusted insights that directly support decision?making and organisational strategy. As a Lead Power BI Developer you will Provide technical leadership for Power BI, setting clear standards, best practices and governance across reporting, data models and datasets Design, develop and optimise enterprise?scale data models, semantic layers and Power BI architecture, ensuring performance, security and scalability Act as the technical authority for Power BI, DAX and Power Query, driving high?quality, maintainable analytics solutions Build strong relationships with senior stakeholders, confidently engaging in detailed discussions to understand needs, shape requirements and deliver practical, value?led solutions Lead, mentor and line manage Power BI Engineers and Analysts, supporting capability growth, delivery excellence and career development Oversee service performance, incident resolution and continuous improvement, embedding data quality, governance and compliance across all solutions About you You will have a strong technical background in analytics, supported by a degree in Computer Science, Information Systems, or equivalent practical experience. You bring extensive hands?on experience delivering production?grade Power BI solutions in complex environments, with expert knowledge of Power BI, DAX, Power Query (M), SQL and data modelling, alongside a solid understanding of data warehousing and modern analytics architectures. You re a confident technical leader who enjoys enabling and developing others, with experience mentoring or leading BI and analytics professionals. Comfortable engaging with senior stakeholders, you can influence both technical and business decisions while clearly explaining complex concepts. Highly organised and resilient, you balance strategic thinking with pragmatic delivery, take ownership of outcomes, and are driven by quality, reliability and continuous improvement. Our commitment to Equal Opportunities ? We re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we re committed to building a diverse and inclusive workforce.?Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.?
17/04/2026
Full time
Lead Power BI Developer - Northwest What s in it for you We believe in looking after our people, and it shows. When you join Ipsum, you re not just taking a job you re starting a career with real support behind it.? 25 annual leave plus bank holidays with the option to buy more Hybrid working Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP?and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more!? Life assurance cover? Long service recognition? Active local social committees? Regular social events? Paid volunteering opportunities in your community? About the role As Lead Power BI Developer, you will provide technical leadership and strategic direction for Ipsum s reporting and analytics capability. You will be accountable for setting design standards, ensuring delivery quality, and driving the ongoing development of scalable, high?value Power BI solutions across the organisation. This role is remote?based, with a preference for candidates located in the North West to enable occasional travel for in?person meetings and collaboration. Reporting to the Head of Software Engineering, you ll work closely with data, software engineering, and senior business stakeholders to deliver trusted insights that directly support decision?making and organisational strategy. As a Lead Power BI Developer you will Provide technical leadership for Power BI, setting clear standards, best practices and governance across reporting, data models and datasets Design, develop and optimise enterprise?scale data models, semantic layers and Power BI architecture, ensuring performance, security and scalability Act as the technical authority for Power BI, DAX and Power Query, driving high?quality, maintainable analytics solutions Build strong relationships with senior stakeholders, confidently engaging in detailed discussions to understand needs, shape requirements and deliver practical, value?led solutions Lead, mentor and line manage Power BI Engineers and Analysts, supporting capability growth, delivery excellence and career development Oversee service performance, incident resolution and continuous improvement, embedding data quality, governance and compliance across all solutions About you You will have a strong technical background in analytics, supported by a degree in Computer Science, Information Systems, or equivalent practical experience. You bring extensive hands?on experience delivering production?grade Power BI solutions in complex environments, with expert knowledge of Power BI, DAX, Power Query (M), SQL and data modelling, alongside a solid understanding of data warehousing and modern analytics architectures. You re a confident technical leader who enjoys enabling and developing others, with experience mentoring or leading BI and analytics professionals. Comfortable engaging with senior stakeholders, you can influence both technical and business decisions while clearly explaining complex concepts. Highly organised and resilient, you balance strategic thinking with pragmatic delivery, take ownership of outcomes, and are driven by quality, reliability and continuous improvement. Our commitment to Equal Opportunities ? We re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we re committed to building a diverse and inclusive workforce.?Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.?
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services Great knowledge of Cisco360 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Cisco technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Experience in Senior-level IT Management and leadership within a Cisco environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Cisco Technical Success Manager - Cisco, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus
17/04/2026
Full time
Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services Great knowledge of Cisco360 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Cisco technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Experience in Senior-level IT Management and leadership within a Cisco environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Cisco Technical Success Manager - Cisco, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus
Application Integration Architect Role Overview We are looking for an experienced Application Integration Architect to lead the design and delivery of scalable, high-performance integration solutions across enterprise systems. This role sits at the intersection of architecture, engineering, and business transformation driving seamless interoperability between platforms while ensuring reliability, security, and performance. You will work closely with cross-functional teams, including engineering, operations, vendors, and business stakeholders, to define and implement robust integration strategies aligned with enterprise architecture principles. Key Responsibilities Design and architect end-to-end integration solutions using modern integration patterns (e.g., event-driven, microservices, API-led connectivity). Translate complex business requirements into scalable technical architectures, specifications, and data flow designs. Develop and govern integration standards, frameworks, and best practices across the organisation. Ensure resilient, secure, and high-throughput data exchange between applications, services, and external platforms. Lead the integration of enterprise systems, including collaboration with third-party vendors and technology partners. Support the onboarding and deployment of new platforms, ensuring seamless integration into the existing ecosystem. Troubleshoot and resolve complex integration issues, including performance bottlenecks and data inconsistencies. Oversee and coordinate integration testing strategies (unit, system, end-to-end) in collaboration with QA and delivery teams. Produce and maintain comprehensive technical documentation, including architecture diagrams, API specifications, and data models. Monitor integration performance and implement optimisation strategies (e.g., caching, asynchronous processing, load balancing). Stay ahead of emerging technologies and continuously evolve the integration landscape. Key Stakeholders Enterprise Architecture and IT Leadership Engineering, DevOps, and Support Teams Business Product Owners and Domain Experts External Vendors and Technology Partners Skills & Experience Bachelor s degree in Computer Science, Software Engineering, Information Systems, or a related discipline. 5+ years of hands-on experience in integration architecture, systems design, or software engineering. Strong expertise in API design and management (RESTful/SOAP), middleware, and integration platforms. Deep understanding of integration patterns (synchronous/asynchronous, messaging, event streaming). Proven experience with distributed systems design, data modelling, and technical documentation. Solid experience working within Agile/DevOps environments, including CI/CD and test automation practices. Proficiency in: Java and backend development frameworks SQL and database technologies REST/SOAP services, JSON, XML Messaging systems (e.g., Kafka, RabbitMQ) Desirable Skills Experience integrating ERP and CRM platforms in complex enterprise environments. Familiarity with cloud-native integration services (e.g., Microsoft Azure Integration Services, AWS Integration tools). Knowledge of security best practices (OAuth2, JWT, API gateways, encryption standards). Exposure to containerisation and orchestration technologies (Docker, Kubernetes). Personal Attributes Strong systems thinking with excellent analytical and problem-solving capabilities. Effective communicator, able to bridge technical and non-technical stakeholders. Collaborative mindset with the ability to influence and lead across teams. Highly organised, adaptable, and comfortable working in fast-paced environments. Strong ownership mentality with attention to detail and quality.
17/04/2026
Full time
Application Integration Architect Role Overview We are looking for an experienced Application Integration Architect to lead the design and delivery of scalable, high-performance integration solutions across enterprise systems. This role sits at the intersection of architecture, engineering, and business transformation driving seamless interoperability between platforms while ensuring reliability, security, and performance. You will work closely with cross-functional teams, including engineering, operations, vendors, and business stakeholders, to define and implement robust integration strategies aligned with enterprise architecture principles. Key Responsibilities Design and architect end-to-end integration solutions using modern integration patterns (e.g., event-driven, microservices, API-led connectivity). Translate complex business requirements into scalable technical architectures, specifications, and data flow designs. Develop and govern integration standards, frameworks, and best practices across the organisation. Ensure resilient, secure, and high-throughput data exchange between applications, services, and external platforms. Lead the integration of enterprise systems, including collaboration with third-party vendors and technology partners. Support the onboarding and deployment of new platforms, ensuring seamless integration into the existing ecosystem. Troubleshoot and resolve complex integration issues, including performance bottlenecks and data inconsistencies. Oversee and coordinate integration testing strategies (unit, system, end-to-end) in collaboration with QA and delivery teams. Produce and maintain comprehensive technical documentation, including architecture diagrams, API specifications, and data models. Monitor integration performance and implement optimisation strategies (e.g., caching, asynchronous processing, load balancing). Stay ahead of emerging technologies and continuously evolve the integration landscape. Key Stakeholders Enterprise Architecture and IT Leadership Engineering, DevOps, and Support Teams Business Product Owners and Domain Experts External Vendors and Technology Partners Skills & Experience Bachelor s degree in Computer Science, Software Engineering, Information Systems, or a related discipline. 5+ years of hands-on experience in integration architecture, systems design, or software engineering. Strong expertise in API design and management (RESTful/SOAP), middleware, and integration platforms. Deep understanding of integration patterns (synchronous/asynchronous, messaging, event streaming). Proven experience with distributed systems design, data modelling, and technical documentation. Solid experience working within Agile/DevOps environments, including CI/CD and test automation practices. Proficiency in: Java and backend development frameworks SQL and database technologies REST/SOAP services, JSON, XML Messaging systems (e.g., Kafka, RabbitMQ) Desirable Skills Experience integrating ERP and CRM platforms in complex enterprise environments. Familiarity with cloud-native integration services (e.g., Microsoft Azure Integration Services, AWS Integration tools). Knowledge of security best practices (OAuth2, JWT, API gateways, encryption standards). Exposure to containerisation and orchestration technologies (Docker, Kubernetes). Personal Attributes Strong systems thinking with excellent analytical and problem-solving capabilities. Effective communicator, able to bridge technical and non-technical stakeholders. Collaborative mindset with the ability to influence and lead across teams. Highly organised, adaptable, and comfortable working in fast-paced environments. Strong ownership mentality with attention to detail and quality.
LA International Computer Consultants Ltd
Stoke-on-trent, Staffordshire
CRM Configuration Specialist Permanent Opportunity Stoke-on-Trent Hybrid working About LAi. As Europe's Number 1 supplier of Digital and Technology talent, supplying in 90 countries across 5 continents, LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. With over 2,500 resources deployed, whether the challenge is scale, speed, or sensitivity, our clients rely on us, partner with us and trust us to deliver both security cleared and non-cleared talent, first time, every time. 1. Role Purpose: The CRM Configuration Specialist plays a key role in maintaining, improving and supporting the Bullhorn CRM platform across the business. They will be responsible for day to day configuration, data structure management, reporting development (including Power BI), and workflow optimisation, ensuring the CRM operates efficiently, compliantly, and in alignment with business needs. While the role involves some light JavaScript for UI behaviour within Bullhorn, it is not a Front End development or API engineering role. Instead, the emphasis is on configuration, SQL reporting, Power BI dashboard development, data quality management, Bullhorn Automation, and system support. Reporting to the Head of IT, the CRM Configuration Specialist works with delivery teams, leaders and operational stakeholders to translate business requirements into practical, user friendly system changes that improve accuracy, efficiency and compliance. 2. Key Responsibilities System Configuration & Technical Support * Configure, maintain and optimise Bullhorn CRM to meet operational requirements. * Write and test light JavaScript for field interactions, validations and UI behaviours. * Manage all configuration changes safely using the Bullhorn NPE environment before go live. * Troubleshoot issues related to Bullhorn data, workflows, field mappings and rules. * Support delivery teams with CRM usage queries, workflow inconsistencies and data challenges. * Ensure consistent, high quality usage of Bullhorn across teams through guidance and coaching. * Maintain and document configuration standards, naming conventions and system logic. Reporting, Data Structures & Analytics * Build and maintain MS SQL views and reporting structures from the Bullhorn replicated database. * Create, enhance and manage Power BI dashboards, data models, and visuals to deliver accurate, insightful reporting across the business. * Develop robust data pipelines and datasets in Power BI that integrate with Bullhorn SQL structures and other business systems. * Support wider business reporting linked to Talisman (MySQL) once Bullhorn foundations are stable. * Work with IT and operational leaders to define data quality rules and reporting logic. * Develop repeatable processes for reporting, insights and data validation. Automation & Workflow Enhancement * Configure and maintain Bullhorn Automation (including sequences, workflows and triggers). * Identify bottlenecks and opportunities to streamline or reduce manual effort. * Implement safe, controlled automation improvements within the constraints of the Bullhorn ecosystem. * Support the future automation roadmap alongside the Head of IT. Stakeholder Engagement & Communication * Work closely with IT, Operations, Delivery teams and leadership to understand CRM needs. * Translate business requirements into structured technical specifications or configuration changes. * Provide clear communication and walkthroughs of new workflows, reports or enhancements. * Lead training sessions and demos to improve system understanding and adoption, including Power BI reporting demonstrations. * Communicate limitations of the vendor controlled SaaS environment and propose realistic alternatives. Governance, Compliance & Documentation * Ensure all CRM changes adhere to ISO27001, internal governance and data security standards. * Maintain accurate records of changes, configuration notes and risk assessments. * Support audit readiness through structured documentation of workflows, logic and reporting assets. * Apply commercial awareness when modifying workflows and reporting structures. 3. Soft Skills Required - Ability to Influence Others - Ownership of Processes & Problems - Effective Time Management - High-Level Organisation & Prioritisation - Strong Listening Skills - Professional External & Internal Communication (written & verbal) - Acts as a Positive Role Model - Collaborative, Communicative & Supportive of Colleagues - Trustworthy and Supportive of Company Policy and Board Decisions - Strong Understanding of LA International & Its Services - Market & Technology Awareness - Confident Use of IT & Digital Tools - Professional Appearance, Behaviour & Body Language - Treats All Team Members Equally & With Respect 4. Company Values Required: Values and Beliefs. Professional Excellence With Security & Vetting at our core, we strive for excellence in everything we do. This goes beyond normal requirements and expectations. It is the pushing of our boundaries to achieve the highest quality results through determination, passion, hard-work, and outstanding professional service to our clients and candidates. A spirit of professional excellence and partnership inspires and motivates us all to continuously improve, bringing the best out in everyone. Relationship Driven We prioritise and commit to investing time and effort to build strong, meaningful relationships with each other, our clients, and our candidates, fostering trust and mutual respect to build a sense of personal responsibility that underpins excellent service delivery. Respect Respect is more than being polite, it is about honesty and integrity, and treating each other, our clients, and our candidates with dignity and worth at all times fostering an environment where everyone feels valued. Unity By working together as one, being collaborative, sincere, and transparent in our communication we will create strong organisational unity that delivers both individual and business success, benefiting each other, our clients, and our candidates, while prioritising collective achievements over personal gain. Sustainability We are committed to achieving growth and success in a durable and ethical manner, ensuring our practices not only benefit our organisation, but our staff and the wider community we serve. Diversity & Inclusion We embrace a diversity of thought and acknowledge the unique contributions each individual makes in furthering the goals of our organisation and driving innovation. No matter our differences. Together, diversity and inclusion create an environment where all employees can thrive and contribute to their fullest potential. Please reach out to (see below) to find out more. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
17/04/2026
Full time
CRM Configuration Specialist Permanent Opportunity Stoke-on-Trent Hybrid working About LAi. As Europe's Number 1 supplier of Digital and Technology talent, supplying in 90 countries across 5 continents, LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. With over 2,500 resources deployed, whether the challenge is scale, speed, or sensitivity, our clients rely on us, partner with us and trust us to deliver both security cleared and non-cleared talent, first time, every time. 1. Role Purpose: The CRM Configuration Specialist plays a key role in maintaining, improving and supporting the Bullhorn CRM platform across the business. They will be responsible for day to day configuration, data structure management, reporting development (including Power BI), and workflow optimisation, ensuring the CRM operates efficiently, compliantly, and in alignment with business needs. While the role involves some light JavaScript for UI behaviour within Bullhorn, it is not a Front End development or API engineering role. Instead, the emphasis is on configuration, SQL reporting, Power BI dashboard development, data quality management, Bullhorn Automation, and system support. Reporting to the Head of IT, the CRM Configuration Specialist works with delivery teams, leaders and operational stakeholders to translate business requirements into practical, user friendly system changes that improve accuracy, efficiency and compliance. 2. Key Responsibilities System Configuration & Technical Support * Configure, maintain and optimise Bullhorn CRM to meet operational requirements. * Write and test light JavaScript for field interactions, validations and UI behaviours. * Manage all configuration changes safely using the Bullhorn NPE environment before go live. * Troubleshoot issues related to Bullhorn data, workflows, field mappings and rules. * Support delivery teams with CRM usage queries, workflow inconsistencies and data challenges. * Ensure consistent, high quality usage of Bullhorn across teams through guidance and coaching. * Maintain and document configuration standards, naming conventions and system logic. Reporting, Data Structures & Analytics * Build and maintain MS SQL views and reporting structures from the Bullhorn replicated database. * Create, enhance and manage Power BI dashboards, data models, and visuals to deliver accurate, insightful reporting across the business. * Develop robust data pipelines and datasets in Power BI that integrate with Bullhorn SQL structures and other business systems. * Support wider business reporting linked to Talisman (MySQL) once Bullhorn foundations are stable. * Work with IT and operational leaders to define data quality rules and reporting logic. * Develop repeatable processes for reporting, insights and data validation. Automation & Workflow Enhancement * Configure and maintain Bullhorn Automation (including sequences, workflows and triggers). * Identify bottlenecks and opportunities to streamline or reduce manual effort. * Implement safe, controlled automation improvements within the constraints of the Bullhorn ecosystem. * Support the future automation roadmap alongside the Head of IT. Stakeholder Engagement & Communication * Work closely with IT, Operations, Delivery teams and leadership to understand CRM needs. * Translate business requirements into structured technical specifications or configuration changes. * Provide clear communication and walkthroughs of new workflows, reports or enhancements. * Lead training sessions and demos to improve system understanding and adoption, including Power BI reporting demonstrations. * Communicate limitations of the vendor controlled SaaS environment and propose realistic alternatives. Governance, Compliance & Documentation * Ensure all CRM changes adhere to ISO27001, internal governance and data security standards. * Maintain accurate records of changes, configuration notes and risk assessments. * Support audit readiness through structured documentation of workflows, logic and reporting assets. * Apply commercial awareness when modifying workflows and reporting structures. 3. Soft Skills Required - Ability to Influence Others - Ownership of Processes & Problems - Effective Time Management - High-Level Organisation & Prioritisation - Strong Listening Skills - Professional External & Internal Communication (written & verbal) - Acts as a Positive Role Model - Collaborative, Communicative & Supportive of Colleagues - Trustworthy and Supportive of Company Policy and Board Decisions - Strong Understanding of LA International & Its Services - Market & Technology Awareness - Confident Use of IT & Digital Tools - Professional Appearance, Behaviour & Body Language - Treats All Team Members Equally & With Respect 4. Company Values Required: Values and Beliefs. Professional Excellence With Security & Vetting at our core, we strive for excellence in everything we do. This goes beyond normal requirements and expectations. It is the pushing of our boundaries to achieve the highest quality results through determination, passion, hard-work, and outstanding professional service to our clients and candidates. A spirit of professional excellence and partnership inspires and motivates us all to continuously improve, bringing the best out in everyone. Relationship Driven We prioritise and commit to investing time and effort to build strong, meaningful relationships with each other, our clients, and our candidates, fostering trust and mutual respect to build a sense of personal responsibility that underpins excellent service delivery. Respect Respect is more than being polite, it is about honesty and integrity, and treating each other, our clients, and our candidates with dignity and worth at all times fostering an environment where everyone feels valued. Unity By working together as one, being collaborative, sincere, and transparent in our communication we will create strong organisational unity that delivers both individual and business success, benefiting each other, our clients, and our candidates, while prioritising collective achievements over personal gain. Sustainability We are committed to achieving growth and success in a durable and ethical manner, ensuring our practices not only benefit our organisation, but our staff and the wider community we serve. Diversity & Inclusion We embrace a diversity of thought and acknowledge the unique contributions each individual makes in furthering the goals of our organisation and driving innovation. No matter our differences. Together, diversity and inclusion create an environment where all employees can thrive and contribute to their fullest potential. Please reach out to (see below) to find out more. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Our client has an opportunity for a SCC Database Manager to join them on a contract basis for 6 months with possible extension. You will be performing database maintenance and update activities. Role : SCC Database Manager Location : Chippenham, Oxfordshire - fully onsite 5 days per week Hours : 37 per week Clearance : SC required before starting. Those with active SC will be prioritised. UK Eyes Only due to project Hourly Rate : Up to 41.71 per hour via an umbrella company, inside IR35 What you'll be doing: Perform database maintenance and update activities Implement database changes as requested through change management procedures Release new databases on system Maintain database change control documentation Perform routine data and software backup and archiving activities Perform routine system maintenance and housekeeping activities to ensure optimum performance Diagnose and rectify system failures Re-start subsystems to recover from failures Support the Software Manager in system, software and database configuration management activities. Requirements: At least 1 - 2 years' experience of database administration or system support within a spacecraft operation, or similar mission-critical systems environment. Key skill areas should include the following: General Skills Oracle database administration Operating Systems: RHEL Solaris Windows 2012f Windows 2022 Windows 10 Desirable Ideally should possess a degree (or equivalent qualification) in Computer Science or similar discipline. If you are interested in applying for this position and you meet the requirements, please apply immediately! Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. " on Twitter for all our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at any time! Thank you for your follow!"
17/04/2026
Contractor
Our client has an opportunity for a SCC Database Manager to join them on a contract basis for 6 months with possible extension. You will be performing database maintenance and update activities. Role : SCC Database Manager Location : Chippenham, Oxfordshire - fully onsite 5 days per week Hours : 37 per week Clearance : SC required before starting. Those with active SC will be prioritised. UK Eyes Only due to project Hourly Rate : Up to 41.71 per hour via an umbrella company, inside IR35 What you'll be doing: Perform database maintenance and update activities Implement database changes as requested through change management procedures Release new databases on system Maintain database change control documentation Perform routine data and software backup and archiving activities Perform routine system maintenance and housekeeping activities to ensure optimum performance Diagnose and rectify system failures Re-start subsystems to recover from failures Support the Software Manager in system, software and database configuration management activities. Requirements: At least 1 - 2 years' experience of database administration or system support within a spacecraft operation, or similar mission-critical systems environment. Key skill areas should include the following: General Skills Oracle database administration Operating Systems: RHEL Solaris Windows 2012f Windows 2022 Windows 10 Desirable Ideally should possess a degree (or equivalent qualification) in Computer Science or similar discipline. If you are interested in applying for this position and you meet the requirements, please apply immediately! Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. " on Twitter for all our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at any time! Thank you for your follow!"
2nd Line ICT Support Engineer Contract Type : Temporary until March 2027 Salary : Grade E - £33,143 £37,280 per annum Location : Joint Headquarters at Butterly Hall, Ripley Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Department : Systems and Information Closing date : midnight 30.04.2026 About Us: At Derbyshire Fire & Rescue Service, we re more than an emergency service we re a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether it s responding to emergencies, preventing incidents before they happen, or supporting our frontline teams behind the scenes, every role here makes a real difference. We re proud to be one of the country s top-performing fire and rescue services, recently rated Good in 9 out of 11 areas by His Majesty s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Role Overview Derbyshire Fire & Rescue Service is seeking a dedicated and customer-focused 2nd Line ICT Support Engineer to help maintain and improve the ICT infrastructure that supports our vital emergency services across the county. As a key member of the ICT team, you will provide second-line support to users across 32 sites, ensuring that station equipment and systems are secure, reliable, and fit for purpose. You ll work closely with 3rd Line Specialists to resolve complex issues and contribute to the continuous improvement of our ICT services. Key Responsibilities Diagnose and resolve network and computer issues. Install and configure hardware and software. Assist with server and systems support alongside 3rd Line Specialists. Travel to various sites to provide on-site support (a pool car will be provided). Communicate technical issues clearly to users with varying levels of IT knowledge. Essential Requirements Excellent time management and organisational skills. Strong communication and interpersonal abilities. Proven problem-solving skills in a mission-critical environment. Solid understanding of Microsoft desktop operating systems. Experience with: - Active Directory administration. - Maintenance and replacement of computer components. Full UK driving licence. Required Qualifications: To be successful in this role, you will bring the following qualifications: Level 4 qualification . Eg Certificate of higher education (CertHE) or Higher National Certificate (HNC) in an IT related subject or equivalent qualification or equivalent demonstrable working experience. English and Maths GCSE at Grade A - C or 9 4 or equivalent qualification Why Join Us? This is a unique opportunity to contribute to a service that makes a real difference in the community. You ll be part of a supportive team, working in a varied and rewarding role that offers professional development and the chance to work across multiple locations. Ready to deliver reliable, customer-focused ICT support? What We Offer in Return: We believe in rewarding our people with more than just a salary. Here s what you can expect when you join us: Flexible working hours. Agile working (60% office based) Family friendly policies. Annual Leave entitlement of 25 days Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost) and eligibility to apply for Blue Light Card. Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are a Disability Confident employer committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. Derbyshire Fire and Rescue Service s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK. To Apply If you feel you are a suitable candidate and would like to work for Derbyshire Fire & Rescue Service, please click apply to be redirected to our website to complete your application. The closing date for completed applications is midnight on 30.04.2026 Interviews will be held in the week commencing 11.05.2026
17/04/2026
Seasonal
2nd Line ICT Support Engineer Contract Type : Temporary until March 2027 Salary : Grade E - £33,143 £37,280 per annum Location : Joint Headquarters at Butterly Hall, Ripley Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Department : Systems and Information Closing date : midnight 30.04.2026 About Us: At Derbyshire Fire & Rescue Service, we re more than an emergency service we re a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether it s responding to emergencies, preventing incidents before they happen, or supporting our frontline teams behind the scenes, every role here makes a real difference. We re proud to be one of the country s top-performing fire and rescue services, recently rated Good in 9 out of 11 areas by His Majesty s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Role Overview Derbyshire Fire & Rescue Service is seeking a dedicated and customer-focused 2nd Line ICT Support Engineer to help maintain and improve the ICT infrastructure that supports our vital emergency services across the county. As a key member of the ICT team, you will provide second-line support to users across 32 sites, ensuring that station equipment and systems are secure, reliable, and fit for purpose. You ll work closely with 3rd Line Specialists to resolve complex issues and contribute to the continuous improvement of our ICT services. Key Responsibilities Diagnose and resolve network and computer issues. Install and configure hardware and software. Assist with server and systems support alongside 3rd Line Specialists. Travel to various sites to provide on-site support (a pool car will be provided). Communicate technical issues clearly to users with varying levels of IT knowledge. Essential Requirements Excellent time management and organisational skills. Strong communication and interpersonal abilities. Proven problem-solving skills in a mission-critical environment. Solid understanding of Microsoft desktop operating systems. Experience with: - Active Directory administration. - Maintenance and replacement of computer components. Full UK driving licence. Required Qualifications: To be successful in this role, you will bring the following qualifications: Level 4 qualification . Eg Certificate of higher education (CertHE) or Higher National Certificate (HNC) in an IT related subject or equivalent qualification or equivalent demonstrable working experience. English and Maths GCSE at Grade A - C or 9 4 or equivalent qualification Why Join Us? This is a unique opportunity to contribute to a service that makes a real difference in the community. You ll be part of a supportive team, working in a varied and rewarding role that offers professional development and the chance to work across multiple locations. Ready to deliver reliable, customer-focused ICT support? What We Offer in Return: We believe in rewarding our people with more than just a salary. Here s what you can expect when you join us: Flexible working hours. Agile working (60% office based) Family friendly policies. Annual Leave entitlement of 25 days Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost) and eligibility to apply for Blue Light Card. Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are a Disability Confident employer committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. Derbyshire Fire and Rescue Service s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK. To Apply If you feel you are a suitable candidate and would like to work for Derbyshire Fire & Rescue Service, please click apply to be redirected to our website to complete your application. The closing date for completed applications is midnight on 30.04.2026 Interviews will be held in the week commencing 11.05.2026
