As DGG's Head of Institutional Clients you will be part of the Senior Leadership Team responsible for building and managing relationships with Origination Partners for the different guarantors under DGG's management as well as creating awareness and acceptance of these guarantors with institutional investors whose capital we wish to mobilise into financing solutions that solve some of the most pressing development challenges in EMDEs such as climate change and economic stability. DGG works with Origination Partners, such as global and local financial institutions and advisory firms, who will bring transactions which are suitable for our guarantors from both a financial viability and impact criteria perspective. In turn, DGG typically expects these Origination Partners to also have access to institutional investors in global and local capital, and credit markets. However, experience has shown that DGG need to actively build awareness and acceptance with institutional investors on a bilateral basis as well to be able to mobilise capital on the best possible terms. It is the role of the Head of Institutional Clients to build and maintain relationships with these Origination Partners and institutional investors in global and local capital, and credit markets ensuring a sufficient pipeline of credible guarantee opportunities being presented to DGG's guarantors. The Head of Institutional Clients will work closely with the Chief Underwriting Officer to screen and successfully convert the pipeline into closed transactions delivering on the guarantors' strategic and impact objectives. Origination Partner & Institutional Investor Relationship Management Communicate and brainstorm regularly with Origination Partners on their pipeline and market opportunities to identify suitable transactions for GGC, and DGG's other guarantors, consistent with the guarantor's risk appetite and specific eligibility criteria. Collaborate with and support DGG's Chief Underwriting Officer and other colleagues to prioritise the pipeline and convert guarantee opportunities presented by Origination Partners into closed transactions that maximise impact for DGG's guarantors. Build and maintain strong relationships with both senior management and key decision-makers within Origination Partners and institutional investors, developing a good understanding of their own investment criteria and processes to maximise efficiency and speed to market of transactions. Identify Origination Partners in guarantors' priority countries (per each guarantor's business plan). Onboarding and managing Origination Partners including overseeing KYC and ensuring compliance with ethics, industry standards, and relevant DGG policies. Designing and running regular training programmes for Origination Partners to ensure that they have strong knowledge of and understand DGG's Transaction Selection Process, Guarantee Policy, and other relevant policies for each of DGG's guarantors. Schedule regular check-ins/feedback sessions with Origination Partners and institutional investors to review overall health of relationship and address any issues, escalating to DGG's Chief Executive Officer as required. Market Awareness Building & Advocacy Working closely with DGG's Head of Communications, Marketing & Advocacy, establish, organise and participate in market awareness building campaigns (e.g. Climate Working Groups (CWG) in GGC priority countries) for DGG's guarantors and ensure that market awareness translates into more pipeline opportunities. Engage with the Green Climate Fund (GCF) accredited and direct access entities present in priority countries and the wider private and public sectors to explore opportunities for engagement between institutional investors in global capital and credit market with climate transactions. Build partnerships with other market participants (e.g. London Stock Exchange) and influencers (e.g. Climate Bond Initiative) to deliver a varied agenda of training, market perspectives and pipeline discussion. Represent DGG at relevant industry conferences and events as a speaker and champion guarantees as a solution to addressing the barriers that discourage long-term investment from global capital and credit markets into impactful projects in EMDE. Support the creation of communication materials for global institutional investors that keep them informed of successful DGG transactions. Disseminate market insights from Origination Partners, global institutional investors, industry conferences and events to other DGG colleagues that contribute to the wider learning agenda of DGG, to further the reputation and capability positioning of the team, and to inform strategic decisions and align DGG's guarantee solutions with market expectations. Desired Skills and Experience Market Expertise 15+ years of working experience of building networks of Origination Partners and global institutional investors (or equivalent) in EMDE. Good understanding of infrastructure and financial institutions as asset classes and project development funding stages in EMDE. Good understanding of global capital and credit markets and the barriers faced by EMDE in accessing finance. Institutional Clients Expertise 10+ years of experience of new business generation in EMDE. Proven ability to engage and build productive relationships with senior decision-makers/management/government officials in both EMDE and global capital and credit markets. Proven track record and experience in building and maintaining strong relationships with global and local financial institutions and institutional investors. Technical Expertise Ability to speak confidently about the different types of eligible impact projects and debt instruments that DGG is able to support with its guarantees. Familiarity with relevant market standards (e.g. Climate Bond Standard), certification and verification processes and the ability to explain advantages and disadvantages versus other certification and verification standards and processes. Leadership Willingness to coach junior DGG colleagues and actively supporting their professional growth within a culturally and gender-diverse team. A strong ability to effectively plan and manage DGG's resources, fostering high-quality results and encouraging innovation within an open team-based environment. Demonstrate the ability to have candid conversations with peers to set expectations and address accountabilities or performance issues within DGG. Communication and Collaboration Excellent communication skills and the ability to project gravitas and build confidence with senior decision-makers/management/government officials in both EMDE and global capital and credit markets. Demonstrable track record of fostering teamwork and a culture of open communication within DGG's dispersed and virtual team. Compliance and Ethics Strong commitment to ethical standards and compliance rules. Demonstrated professionalism and integrity. Strategic Thinking Ability to quickly determine whether a potential guarantee opportunity is aligned with DGG's strategic objectives. Ability to think laterally and identify potential guarantee opportunities which may not be immediately obvious. Impact Focus Ability to talk knowledgeably about infrastructure and other relevant impact trends and issues in EMDE. Ability to understand DGG's guarantors' Theory of Change and MRV Frameworks and communicate clearly the objectives and outcomes of each. Display an excellent command of written and spoken English, with additional fluency in other languages relevant to DGG's priority countries being desirable. Desired Behaviours Ability to cope with uncertainty as well as unstructured and entrepreneurial nature of a start-up. Resilient and gracefully able to deal with the challenges and frustrations of working in EMDE. Capacity for analytical and independent thinking. Ability to challenge thoughtfully and respectfully. Humble and open-minded with the confidence to have views challenged, without ego, and the willingness to evolve for individual and organisational improvement and excellence. Inclusive and considerate, actively supporting a non-hierarchical, considerate, empathetic, and generous culture. Ability to take personal ownership and responsibility, readily admitting and rectifying mistakes while avoiding blame allocation to others. Commitment to growth and self-improvement as a leader. Ability to interact and communicate seamlessly across organisational boundaries with the DGG Board, DGG shareholders (and their advisors) and other key stakeholders. Welcome to The Development Guarantee Group (DGG) At DGG, we are on a mission to create a better world for all of us to thrive in. Our core belief is that we can make a significant impact by harnessing the power of financial guarantees to address the world's most critical development challenges in groundbreaking ways. At DGG, we are dedicated to developing and managing cutting-edge guarantee products that prioritise scalability and maximise impact in the shortest possible time. We thrive on innovation, seeking to provide solutions that can transform communities and drive positive change on a global scale. One of our exciting endeavours is the creation of the Green Guarantee Company (GGC), a groundbreaking initiative that will act as a market champion . click apply for full job details
18/01/2025
Full time
As DGG's Head of Institutional Clients you will be part of the Senior Leadership Team responsible for building and managing relationships with Origination Partners for the different guarantors under DGG's management as well as creating awareness and acceptance of these guarantors with institutional investors whose capital we wish to mobilise into financing solutions that solve some of the most pressing development challenges in EMDEs such as climate change and economic stability. DGG works with Origination Partners, such as global and local financial institutions and advisory firms, who will bring transactions which are suitable for our guarantors from both a financial viability and impact criteria perspective. In turn, DGG typically expects these Origination Partners to also have access to institutional investors in global and local capital, and credit markets. However, experience has shown that DGG need to actively build awareness and acceptance with institutional investors on a bilateral basis as well to be able to mobilise capital on the best possible terms. It is the role of the Head of Institutional Clients to build and maintain relationships with these Origination Partners and institutional investors in global and local capital, and credit markets ensuring a sufficient pipeline of credible guarantee opportunities being presented to DGG's guarantors. The Head of Institutional Clients will work closely with the Chief Underwriting Officer to screen and successfully convert the pipeline into closed transactions delivering on the guarantors' strategic and impact objectives. Origination Partner & Institutional Investor Relationship Management Communicate and brainstorm regularly with Origination Partners on their pipeline and market opportunities to identify suitable transactions for GGC, and DGG's other guarantors, consistent with the guarantor's risk appetite and specific eligibility criteria. Collaborate with and support DGG's Chief Underwriting Officer and other colleagues to prioritise the pipeline and convert guarantee opportunities presented by Origination Partners into closed transactions that maximise impact for DGG's guarantors. Build and maintain strong relationships with both senior management and key decision-makers within Origination Partners and institutional investors, developing a good understanding of their own investment criteria and processes to maximise efficiency and speed to market of transactions. Identify Origination Partners in guarantors' priority countries (per each guarantor's business plan). Onboarding and managing Origination Partners including overseeing KYC and ensuring compliance with ethics, industry standards, and relevant DGG policies. Designing and running regular training programmes for Origination Partners to ensure that they have strong knowledge of and understand DGG's Transaction Selection Process, Guarantee Policy, and other relevant policies for each of DGG's guarantors. Schedule regular check-ins/feedback sessions with Origination Partners and institutional investors to review overall health of relationship and address any issues, escalating to DGG's Chief Executive Officer as required. Market Awareness Building & Advocacy Working closely with DGG's Head of Communications, Marketing & Advocacy, establish, organise and participate in market awareness building campaigns (e.g. Climate Working Groups (CWG) in GGC priority countries) for DGG's guarantors and ensure that market awareness translates into more pipeline opportunities. Engage with the Green Climate Fund (GCF) accredited and direct access entities present in priority countries and the wider private and public sectors to explore opportunities for engagement between institutional investors in global capital and credit market with climate transactions. Build partnerships with other market participants (e.g. London Stock Exchange) and influencers (e.g. Climate Bond Initiative) to deliver a varied agenda of training, market perspectives and pipeline discussion. Represent DGG at relevant industry conferences and events as a speaker and champion guarantees as a solution to addressing the barriers that discourage long-term investment from global capital and credit markets into impactful projects in EMDE. Support the creation of communication materials for global institutional investors that keep them informed of successful DGG transactions. Disseminate market insights from Origination Partners, global institutional investors, industry conferences and events to other DGG colleagues that contribute to the wider learning agenda of DGG, to further the reputation and capability positioning of the team, and to inform strategic decisions and align DGG's guarantee solutions with market expectations. Desired Skills and Experience Market Expertise 15+ years of working experience of building networks of Origination Partners and global institutional investors (or equivalent) in EMDE. Good understanding of infrastructure and financial institutions as asset classes and project development funding stages in EMDE. Good understanding of global capital and credit markets and the barriers faced by EMDE in accessing finance. Institutional Clients Expertise 10+ years of experience of new business generation in EMDE. Proven ability to engage and build productive relationships with senior decision-makers/management/government officials in both EMDE and global capital and credit markets. Proven track record and experience in building and maintaining strong relationships with global and local financial institutions and institutional investors. Technical Expertise Ability to speak confidently about the different types of eligible impact projects and debt instruments that DGG is able to support with its guarantees. Familiarity with relevant market standards (e.g. Climate Bond Standard), certification and verification processes and the ability to explain advantages and disadvantages versus other certification and verification standards and processes. Leadership Willingness to coach junior DGG colleagues and actively supporting their professional growth within a culturally and gender-diverse team. A strong ability to effectively plan and manage DGG's resources, fostering high-quality results and encouraging innovation within an open team-based environment. Demonstrate the ability to have candid conversations with peers to set expectations and address accountabilities or performance issues within DGG. Communication and Collaboration Excellent communication skills and the ability to project gravitas and build confidence with senior decision-makers/management/government officials in both EMDE and global capital and credit markets. Demonstrable track record of fostering teamwork and a culture of open communication within DGG's dispersed and virtual team. Compliance and Ethics Strong commitment to ethical standards and compliance rules. Demonstrated professionalism and integrity. Strategic Thinking Ability to quickly determine whether a potential guarantee opportunity is aligned with DGG's strategic objectives. Ability to think laterally and identify potential guarantee opportunities which may not be immediately obvious. Impact Focus Ability to talk knowledgeably about infrastructure and other relevant impact trends and issues in EMDE. Ability to understand DGG's guarantors' Theory of Change and MRV Frameworks and communicate clearly the objectives and outcomes of each. Display an excellent command of written and spoken English, with additional fluency in other languages relevant to DGG's priority countries being desirable. Desired Behaviours Ability to cope with uncertainty as well as unstructured and entrepreneurial nature of a start-up. Resilient and gracefully able to deal with the challenges and frustrations of working in EMDE. Capacity for analytical and independent thinking. Ability to challenge thoughtfully and respectfully. Humble and open-minded with the confidence to have views challenged, without ego, and the willingness to evolve for individual and organisational improvement and excellence. Inclusive and considerate, actively supporting a non-hierarchical, considerate, empathetic, and generous culture. Ability to take personal ownership and responsibility, readily admitting and rectifying mistakes while avoiding blame allocation to others. Commitment to growth and self-improvement as a leader. Ability to interact and communicate seamlessly across organisational boundaries with the DGG Board, DGG shareholders (and their advisors) and other key stakeholders. Welcome to The Development Guarantee Group (DGG) At DGG, we are on a mission to create a better world for all of us to thrive in. Our core belief is that we can make a significant impact by harnessing the power of financial guarantees to address the world's most critical development challenges in groundbreaking ways. At DGG, we are dedicated to developing and managing cutting-edge guarantee products that prioritise scalability and maximise impact in the shortest possible time. We thrive on innovation, seeking to provide solutions that can transform communities and drive positive change on a global scale. One of our exciting endeavours is the creation of the Green Guarantee Company (GGC), a groundbreaking initiative that will act as a market champion . click apply for full job details
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Influencer Director Location: London, England, United Kingdom About the role: We're seeking a highly strategic and client-facing Influencer Director to lead the development and launch of our in-house influencer marketing service. Reporting directly to the Global Head of Social, you'll be a pioneer, shaping Oliver's influencer marketing offering and establishing us as a leader in this dynamic field. What you will be doing: Develop and launch Oliver's influencer marketing service: Craft a compelling proposition that integrates seamlessly within the existing Oliver offering, outlining the value proposition for our clients. Lead and manage a team of influencer marketing specialists: Build and empower a talented team to deliver exceptional results for clients. Develop and implement comprehensive influencer marketing strategies: Craft data-driven influencer marketing campaigns tailored to diverse clients across various industries. Client Management & Business Development: Secure new business and manage client relationships, ensuring clear communication and exceeding expectations. Identify and partner with top-tier influencers: Develop a deep understanding of influencer ecosystems across platforms (Instagram, TikTok, YouTube etc.) to identify the most relevant and engaging partners for each campaign. Negotiate contracts and manage influencer relationships: Secure mutually beneficial partnerships with influencers, fostering strong and collaborative relationships. Oversee content creation and brand alignment: Ensure content aligns with brand messaging and campaign goals while maximizing influencer creativity. Track, analyze, and report on campaign performance: Utilize data analytics to measure campaign effectiveness (reach, engagement, conversions) and present insights to clients. Stay up-to-date on industry trends and best practices: Continuously research and implement cutting-edge influencer marketing strategies. Build and maintain strong relationships with influencer agencies and platforms: Establish strategic partnerships across the influencer marketing landscape. Collaborate with other departments: Work seamlessly with creative, social media, and analytics teams to ensure a holistic campaign approach. You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues. What you need to be great in this role: Minimum 10+ years of experience in influencer marketing, with a proven track record of success. Strong understanding of the influencer marketing landscape, including different platforms, influencer tiers, content formats, and ROI measurement. Excellent negotiation and relationship management skills, with the ability to manage both clients and influencers. Proven commercial acumen and business development experience. Data-driven approach with a strong understanding of campaign analytics. Excellent communication, presentation, and organizational skills. Passion for social media and digital marketing trends. A creative and strategic mindset with a knack for storytelling. Experience managing a team (a plus). You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role. Bonus Points: Experience working with influencer platforms and tools. Knowledge of specific industries relevant to Oliver Marketing's client base. Strong written and verbal communication skills. Our values shape everything we do: Be Imaginative to push the boundaries of what's possible. Be always learning and listening to understand. Be actively pro-inclusive and anti-racist across our community, clients, and creations. OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle. Apply for this job
15/01/2025
Full time
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Influencer Director Location: London, England, United Kingdom About the role: We're seeking a highly strategic and client-facing Influencer Director to lead the development and launch of our in-house influencer marketing service. Reporting directly to the Global Head of Social, you'll be a pioneer, shaping Oliver's influencer marketing offering and establishing us as a leader in this dynamic field. What you will be doing: Develop and launch Oliver's influencer marketing service: Craft a compelling proposition that integrates seamlessly within the existing Oliver offering, outlining the value proposition for our clients. Lead and manage a team of influencer marketing specialists: Build and empower a talented team to deliver exceptional results for clients. Develop and implement comprehensive influencer marketing strategies: Craft data-driven influencer marketing campaigns tailored to diverse clients across various industries. Client Management & Business Development: Secure new business and manage client relationships, ensuring clear communication and exceeding expectations. Identify and partner with top-tier influencers: Develop a deep understanding of influencer ecosystems across platforms (Instagram, TikTok, YouTube etc.) to identify the most relevant and engaging partners for each campaign. Negotiate contracts and manage influencer relationships: Secure mutually beneficial partnerships with influencers, fostering strong and collaborative relationships. Oversee content creation and brand alignment: Ensure content aligns with brand messaging and campaign goals while maximizing influencer creativity. Track, analyze, and report on campaign performance: Utilize data analytics to measure campaign effectiveness (reach, engagement, conversions) and present insights to clients. Stay up-to-date on industry trends and best practices: Continuously research and implement cutting-edge influencer marketing strategies. Build and maintain strong relationships with influencer agencies and platforms: Establish strategic partnerships across the influencer marketing landscape. Collaborate with other departments: Work seamlessly with creative, social media, and analytics teams to ensure a holistic campaign approach. You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues. What you need to be great in this role: Minimum 10+ years of experience in influencer marketing, with a proven track record of success. Strong understanding of the influencer marketing landscape, including different platforms, influencer tiers, content formats, and ROI measurement. Excellent negotiation and relationship management skills, with the ability to manage both clients and influencers. Proven commercial acumen and business development experience. Data-driven approach with a strong understanding of campaign analytics. Excellent communication, presentation, and organizational skills. Passion for social media and digital marketing trends. A creative and strategic mindset with a knack for storytelling. Experience managing a team (a plus). You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role. Bonus Points: Experience working with influencer platforms and tools. Knowledge of specific industries relevant to Oliver Marketing's client base. Strong written and verbal communication skills. Our values shape everything we do: Be Imaginative to push the boundaries of what's possible. Be always learning and listening to understand. Be actively pro-inclusive and anti-racist across our community, clients, and creations. OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle. Apply for this job
Head of Product required to create, drive and champion the long-term vision for the product to achieve our business strategy. This product leader is a customer centric motivator who inspires and coaches, while guiding the organisation in the pursuit of value growth. This is a hybrid role at a salary of £120,000 + bonus and benefits. Requirements: Creating and taking ownership of the product vision, engaging with key stakeholders, partners and third parties to deliver a coherent product roadmap in line with the overall business strategy Managing and prioritising the backlog to ensure that the focus of development is aligned with the delivery of the roadmap Maintaining a good level of commercial awareness, interest and understanding of end-to-end technology stacks/interfaces Ensuring that the business requirements are communicated to the technical team in a way that enhances the overall productivity and quality of the development, testing and delivery process Continuously improving the product through enhancements and new product development Ensuring the functionality of the product is appropriately documented and changes are effectively communicated Identifying areas of product opportunity and risk mitigation strategies for the business Requirements: Excellent commercial acumen, including understanding of the commercial drivers that determine the viability and longevity of a product Comprehensive product portfolio management experience covering concept, design, build and release in an iterative environment, ideally for an online based business Clear, confident and proactive communicator able to bridge the gap between the business and technical expert Strong stakeholder management skills Product delivery techniques such as story mapping, business process modelling, UX wireframing, BDD, prioritisation methods as well as epic, feature and story breakdown as part of a wider product backlog Experience of working closely with development teams in an agile environment Good UI skills with the ability to define and critique the user experience
21/09/2022
Full time
Head of Product required to create, drive and champion the long-term vision for the product to achieve our business strategy. This product leader is a customer centric motivator who inspires and coaches, while guiding the organisation in the pursuit of value growth. This is a hybrid role at a salary of £120,000 + bonus and benefits. Requirements: Creating and taking ownership of the product vision, engaging with key stakeholders, partners and third parties to deliver a coherent product roadmap in line with the overall business strategy Managing and prioritising the backlog to ensure that the focus of development is aligned with the delivery of the roadmap Maintaining a good level of commercial awareness, interest and understanding of end-to-end technology stacks/interfaces Ensuring that the business requirements are communicated to the technical team in a way that enhances the overall productivity and quality of the development, testing and delivery process Continuously improving the product through enhancements and new product development Ensuring the functionality of the product is appropriately documented and changes are effectively communicated Identifying areas of product opportunity and risk mitigation strategies for the business Requirements: Excellent commercial acumen, including understanding of the commercial drivers that determine the viability and longevity of a product Comprehensive product portfolio management experience covering concept, design, build and release in an iterative environment, ideally for an online based business Clear, confident and proactive communicator able to bridge the gap between the business and technical expert Strong stakeholder management skills Product delivery techniques such as story mapping, business process modelling, UX wireframing, BDD, prioritisation methods as well as epic, feature and story breakdown as part of a wider product backlog Experience of working closely with development teams in an agile environment Good UI skills with the ability to define and critique the user experience
We are looking for a Product Manager (IoT Services) and Technical Pre-Sales Lead to join us on a permanent contract in our Jersey office, or as a remote worker across the UK or Europe. At JT International we rarely stand still. Our products constantly evolve to meet our customers' needs, and as we flex to seize the opportunities presented by new technologies and markets. It's an exciting time as we enter a growth phase across our existing "Internet of Things" (IoT), Fraud Prevention and Messaging businesses. There couldn't be a better time for you to join the team. You will be responsible for JT International's IoT Services product portfolio - defining, delivering and managing the services that drive margin growth for JT and its customers. You will also work with our Account Management teams to technically assess new feature requests - providing a view of feasibility, roadmap "fit" and the effort needed to deliver. Within this role you will have the autonomy to define, implement and deliver. We're a small team, so flexibility is critical, as well as the ability to create processes and order where needed. You will need to demonstrate your skills and experience within a fast-moving environment with plenty of distractions, and be able to communicate to all levels of the business. In return your work will span a global base of customers, colleagues and partners, and you will immediately experience the results of your hard work. If you're looking to make a change and become a part of an agile and forward thinking telco, get in touch with us today. Key Responsibilities Full lifecycle management of the JT International IoT Services product portfolio (Core-as-a-Service; Roaming, Transport, Hosting and Professional Services) Including definition of new services, delivery, in-life performance monitoring and enhancement/withdrawal to ensure alignment with commercial objectives Technical assessment of new Professional Services requests to identify viability and potential solution paths Creation of costed technical assessments for new initiative proposals (hardware, software and delivery effort) to be presented to customers (via the Account Managers) Management of the interface for new Professional Services initiatives into the JT delivery teams, ensuring that requirements are accurately captured, demand management processes are followed, and relevant delivery resource is engaged Delivery of Professional Services requirements within time, cost and quality constraints Definition of IoT Services product roadmap in conjunction with the Business Unit Head to align with annual budgeting and Business & Operating Plan procedures Support operational teams as required to provide technical subject matter expertise in the resolution of service and customer incidents Provision of pre-sales support as required within JT International, including travel to customers' premises when necessary Research, design and evaluate new solutions and technology in order to drive and support the JT International roadmap and strategy Operation with the Service Assurance team to ensure that suitable support documentation is created and maintained Skills Knowledge and Expertise A detailed understanding of IoT technologies and markets, and full-lifecycle senior product management experience in a B2B environment Experience in assessing solution performance and recommending service improvements for enterprise clients Ability to process complex technical requirements into comprehensive quotes and proposals Technical knowledge and understanding of core network architectures Strong written and verbal communication skills at all levels (including to Board level) Numerical skills to technically size network capacities, commercial proposals, etc Creation/modification of operational and technical documentation Awareness of operational legislation covering telcos and financial businesses Benefits 26 days holiday Private Healthcare Pension Bonus Scheme Professional Development JT are trialling a new model of working called "Smart Ways of Working" (SWOW). Currently in a trial period until December 2021, we provide colleagues with an opportunity to embrace flexibility to work the hours that suit them in a location of their choice - office, home or further afield. Our main priority is colleague wellbeing and we hope this offers greater opportunity for a work life balance. We aim to offer this approach to all colleagues across the business, but we recognise that there are certain roles that will need to work in a specific way due to their nature, such as our colleagues working in engineering, our contact centres and our retail outlets. We are actively working with our management teams to increase flexibility wherever we can.
10/09/2021
Full time
We are looking for a Product Manager (IoT Services) and Technical Pre-Sales Lead to join us on a permanent contract in our Jersey office, or as a remote worker across the UK or Europe. At JT International we rarely stand still. Our products constantly evolve to meet our customers' needs, and as we flex to seize the opportunities presented by new technologies and markets. It's an exciting time as we enter a growth phase across our existing "Internet of Things" (IoT), Fraud Prevention and Messaging businesses. There couldn't be a better time for you to join the team. You will be responsible for JT International's IoT Services product portfolio - defining, delivering and managing the services that drive margin growth for JT and its customers. You will also work with our Account Management teams to technically assess new feature requests - providing a view of feasibility, roadmap "fit" and the effort needed to deliver. Within this role you will have the autonomy to define, implement and deliver. We're a small team, so flexibility is critical, as well as the ability to create processes and order where needed. You will need to demonstrate your skills and experience within a fast-moving environment with plenty of distractions, and be able to communicate to all levels of the business. In return your work will span a global base of customers, colleagues and partners, and you will immediately experience the results of your hard work. If you're looking to make a change and become a part of an agile and forward thinking telco, get in touch with us today. Key Responsibilities Full lifecycle management of the JT International IoT Services product portfolio (Core-as-a-Service; Roaming, Transport, Hosting and Professional Services) Including definition of new services, delivery, in-life performance monitoring and enhancement/withdrawal to ensure alignment with commercial objectives Technical assessment of new Professional Services requests to identify viability and potential solution paths Creation of costed technical assessments for new initiative proposals (hardware, software and delivery effort) to be presented to customers (via the Account Managers) Management of the interface for new Professional Services initiatives into the JT delivery teams, ensuring that requirements are accurately captured, demand management processes are followed, and relevant delivery resource is engaged Delivery of Professional Services requirements within time, cost and quality constraints Definition of IoT Services product roadmap in conjunction with the Business Unit Head to align with annual budgeting and Business & Operating Plan procedures Support operational teams as required to provide technical subject matter expertise in the resolution of service and customer incidents Provision of pre-sales support as required within JT International, including travel to customers' premises when necessary Research, design and evaluate new solutions and technology in order to drive and support the JT International roadmap and strategy Operation with the Service Assurance team to ensure that suitable support documentation is created and maintained Skills Knowledge and Expertise A detailed understanding of IoT technologies and markets, and full-lifecycle senior product management experience in a B2B environment Experience in assessing solution performance and recommending service improvements for enterprise clients Ability to process complex technical requirements into comprehensive quotes and proposals Technical knowledge and understanding of core network architectures Strong written and verbal communication skills at all levels (including to Board level) Numerical skills to technically size network capacities, commercial proposals, etc Creation/modification of operational and technical documentation Awareness of operational legislation covering telcos and financial businesses Benefits 26 days holiday Private Healthcare Pension Bonus Scheme Professional Development JT are trialling a new model of working called "Smart Ways of Working" (SWOW). Currently in a trial period until December 2021, we provide colleagues with an opportunity to embrace flexibility to work the hours that suit them in a location of their choice - office, home or further afield. Our main priority is colleague wellbeing and we hope this offers greater opportunity for a work life balance. We aim to offer this approach to all colleagues across the business, but we recognise that there are certain roles that will need to work in a specific way due to their nature, such as our colleagues working in engineering, our contact centres and our retail outlets. We are actively working with our management teams to increase flexibility wherever we can.