Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
05/07/2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
AJ Bell Business Solutions Limited
Salford, Manchester
We are now looking for a Senior Cyber Security Analyst to support the Security Operations Manager in responding, managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell s systems and services. Key to this is maintaining the confidentiality, integrity and availability of the data that resides upon those systems. This role will be key to understanding the threats targeting AJ Bell and ensuring our defences provide and effective response. Key responsibilities: Reviewing and assessing Security Operations Centre alerts to ensure an appropriate response taken. Overseeing vulnerability scanning to confirm the effectiveness of patching Monitoring systems for compliance with policy and supporting remediation where required. Track and manage penetration testing programs. Investigate and respond to security breaches and incidents. Supporting the administration of email and web gateways Develop our threat intelligence and provide monitoring of external information sources to make recommendations on latest security threats and vulnerabilities that affect our technical estate Collaborate with IT and other departments to ensure security best practices are followed. Stay up-to-date with the latest security trends, threats, and technology solutions. Essential experience, knowledge and skills: Strong understanding and knowledge of Information Security risk management tools and techniques A passion for cyber security and active interest in technology Experience of Information Security standards and frameworks Awareness and understanding of the Information Security threat landscape Understanding of Information Security solutions e.g. email / web gateways, SIEM, Endpoint protection etc. Knowledge/experience working with next gen security solutions Awareness of Cloud security solutions and standards is highly advantageous Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. Experience in an Information Security role gained in a financial services or e-commerce environment is preferred Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Structured, self-starting, flexible and enjoy working in fast-paced environments Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 561,000 customers using our award-winning platform propositions to manage assets totalling more than £89.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For for six consecutive years and in 2024 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan provided by SimplyHealth Discounted private healthcare scheme and dental plan Free onsite gym Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
29/01/2025
Full time
We are now looking for a Senior Cyber Security Analyst to support the Security Operations Manager in responding, managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell s systems and services. Key to this is maintaining the confidentiality, integrity and availability of the data that resides upon those systems. This role will be key to understanding the threats targeting AJ Bell and ensuring our defences provide and effective response. Key responsibilities: Reviewing and assessing Security Operations Centre alerts to ensure an appropriate response taken. Overseeing vulnerability scanning to confirm the effectiveness of patching Monitoring systems for compliance with policy and supporting remediation where required. Track and manage penetration testing programs. Investigate and respond to security breaches and incidents. Supporting the administration of email and web gateways Develop our threat intelligence and provide monitoring of external information sources to make recommendations on latest security threats and vulnerabilities that affect our technical estate Collaborate with IT and other departments to ensure security best practices are followed. Stay up-to-date with the latest security trends, threats, and technology solutions. Essential experience, knowledge and skills: Strong understanding and knowledge of Information Security risk management tools and techniques A passion for cyber security and active interest in technology Experience of Information Security standards and frameworks Awareness and understanding of the Information Security threat landscape Understanding of Information Security solutions e.g. email / web gateways, SIEM, Endpoint protection etc. Knowledge/experience working with next gen security solutions Awareness of Cloud security solutions and standards is highly advantageous Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. Experience in an Information Security role gained in a financial services or e-commerce environment is preferred Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Structured, self-starting, flexible and enjoy working in fast-paced environments Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 561,000 customers using our award-winning platform propositions to manage assets totalling more than £89.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For for six consecutive years and in 2024 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan provided by SimplyHealth Discounted private healthcare scheme and dental plan Free onsite gym Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Head of Data and Information Technology - Bristol - 70,000 I am looking to speak with experienced tech leaders who are looking for a new role. I am currently working with a Bristol based organisation who are looking for someone to join them and lead a multi-functional team. This is a pivotal role for the organisation as they look to drive business growth, with a focus on technology and data being key to this. You will lead an established team of IT professionals as well as being the senior leader for all things technical within the business. You will work closely with senior stakeholders such as the CFO, MD and other directors providing valuable insights utilising business data. Some of the responsibilities of this role are Develop and implement Data and IT strategies Work with cross functional teams and manage IT projects Ensure effective reporting across the business to promote data-driven decision making Provide effective leadership to IT professionals cultivating a culture of development and progressions To be successful in this role you will have. Experience in a Data and IT leadership role Experience implementing data strategies and designing informative reporting suites Knowledge of IT service management, infrastructure management and cyber security operations Line management experience of multi-functional team This is just a brief overview of the role. For the full information, simply apply to the role with your CV, and I will call you to discuss further. My client is looking to begin the interview process ASAP , so don't miss out, APPLY now! Tenth Revolution Group are the go-to recruiter for Power BI and Azure Data Platform roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group. We are the global leaders in Microsoft recruitment.
29/01/2025
Full time
Head of Data and Information Technology - Bristol - 70,000 I am looking to speak with experienced tech leaders who are looking for a new role. I am currently working with a Bristol based organisation who are looking for someone to join them and lead a multi-functional team. This is a pivotal role for the organisation as they look to drive business growth, with a focus on technology and data being key to this. You will lead an established team of IT professionals as well as being the senior leader for all things technical within the business. You will work closely with senior stakeholders such as the CFO, MD and other directors providing valuable insights utilising business data. Some of the responsibilities of this role are Develop and implement Data and IT strategies Work with cross functional teams and manage IT projects Ensure effective reporting across the business to promote data-driven decision making Provide effective leadership to IT professionals cultivating a culture of development and progressions To be successful in this role you will have. Experience in a Data and IT leadership role Experience implementing data strategies and designing informative reporting suites Knowledge of IT service management, infrastructure management and cyber security operations Line management experience of multi-functional team This is just a brief overview of the role. For the full information, simply apply to the role with your CV, and I will call you to discuss further. My client is looking to begin the interview process ASAP , so don't miss out, APPLY now! Tenth Revolution Group are the go-to recruiter for Power BI and Azure Data Platform roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group. We are the global leaders in Microsoft recruitment.
With annual revenues of $1.5 Billion we're the world's favourite marketplace for technology professionals to buy cloud technology products & services, and this role is key to continuing client success - come join us! (We have a lot of fun!) This is an exciting opportunity that lets you work on impactful projects and collaborate with skilled professionals across various departments. You'll innovate, enhance your skills, and impact our organisation and clients. If you're looking for a role where you can grow, innovate, and make a difference, we'd love to hear from you. Heads-up: We encourage you to apply for a role even if you don't meet 100% of the bullet points! We cultivate an environment where we value and encourage a diverse range of perspectives. As well as existing 365 Business Central consultants we are also very open to finance professionals who know their way around Business Central, including: Core Finance, Fixed Assets, and popular third-party apps. Role Info: Microsoft 365 Dynamics Business Central Consultant Farnborough, Derby or Bristol Office Based - You Decide / Some Hybrid Flex £35,000 - £55,000 Depending on Experience Plus Amazing Culture and Awesome Benefits Package Full Time - Permanent Reporting to: Manager of Proservices Dynamics Product: Cloud Technology Marketplace platform. Tech Unicorn - Amazon-style marketplace for IT partners to purchase Cloud products & services for their clients. Very cool. Pedigree: We're listed on the Inc 500 Awarded Glassdoor's Best Places to Work 2021 and 2022 Named in the 2023 Deloitte Fast 500 List of Growing Technology Companies Outside: Best Place to Work CRN: Tech Innovator Award Built In: Great Place to Work Certified Employer of the Year in the UK Women in IT UK Awards 2021 Surpassed $1.5 Billion in Annual Recurring Revenue (ARR) Global Team of Over 1,700 Employees (with 400 in Europe following 4 acquisitions) Who we are: We are a technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support, giving our Partners for the first time a real choice. With a global partner ecosystem of over 35,000 managed service providers, we empower SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, drive customer acquisition and solution consumption across its entire ecosystem. The Opportunity: This is a customer-facing role where you'll lead the implementation of core modules and third-party applications, support Senior Consultants on projects, and serve as the first escalation point for helpdesk inquiries. Utilizing our Minimal Viable Product (MVP) methodology, you'll ensure clients are effectively set up on Business Central, paving the way for future enhancements as their needs evolve. You'll play a key role in documenting processes and fostering communication within the professional services team. We seek a team player who is adaptable, dedicated to continuous learning and knowledge sharing. Ideally, you'll be near one of our UK offices in Bristol, Farnborough, or Derby, but it's not a deal-breaker! What You'll Be Rocking: + Jumping into client projects with enthusiasm, whether it's pack work, development scoping, or leading engaging training sessions. + Tackling 'Support Consultant Escalation' tickets like a pro-turning complex challenges into seamless solutions. + Taking charge of additional tasks that pop up during client-facing work and handling "overflow time" with finesse. + Teaming to supercharge partner growth in Dynamics, from leading discovery calls to fine-tuning processes and crafting clear, helpful documentation. + Owning your growth journey by diving into our learning paths, joining development programs, embracing coaching, and taking on exciting stretch projects that push you to level up. What Makes You a Great Fit: + Hold reasonable experience delivering Business Central consultancy + Experienced with Microsoft MB800 and PL900 + A Finance/Business qualification would be desirable, but not essential What Makes You a Great Fit: + Hold reasonable experience delivering Business Central consultancy + Experienced with Microsoft MB800 and PL900 + A Finance/Business qualification would be desirable, but not essential + Reasonable knowledge of the following areas of Business Central: Core Finance, Fixed Assets, Third-party apps routinely deployed, Fundamentals of development in BC, and BC data structure + Significant experience in supporting end-customers or partners with Dynamics 365 Business Central issues + Able to step back from an end-customer requirement to look at the bigger picture + Able to run calls, training sessions with end-customers + Significant experience in using Microsoft Office products, especially Excel + Excellent verbal and written communication skills Salary & Benefits: + Salary depending on experience up to £55,000 per annum + 25 days holiday (plus bank holidays) + Dedicated time for training and personal development + Private healthcare + Health & Wellbeing coaching support + Dental Plan + Life Assurance + Income Protection + Workplace pension scheme + "Live Your Best Life" Pass to support your health and mental wellbeing + Cycle to Work Support Scheme Available + Fun and frequent company and team socials Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
29/01/2025
Full time
With annual revenues of $1.5 Billion we're the world's favourite marketplace for technology professionals to buy cloud technology products & services, and this role is key to continuing client success - come join us! (We have a lot of fun!) This is an exciting opportunity that lets you work on impactful projects and collaborate with skilled professionals across various departments. You'll innovate, enhance your skills, and impact our organisation and clients. If you're looking for a role where you can grow, innovate, and make a difference, we'd love to hear from you. Heads-up: We encourage you to apply for a role even if you don't meet 100% of the bullet points! We cultivate an environment where we value and encourage a diverse range of perspectives. As well as existing 365 Business Central consultants we are also very open to finance professionals who know their way around Business Central, including: Core Finance, Fixed Assets, and popular third-party apps. Role Info: Microsoft 365 Dynamics Business Central Consultant Farnborough, Derby or Bristol Office Based - You Decide / Some Hybrid Flex £35,000 - £55,000 Depending on Experience Plus Amazing Culture and Awesome Benefits Package Full Time - Permanent Reporting to: Manager of Proservices Dynamics Product: Cloud Technology Marketplace platform. Tech Unicorn - Amazon-style marketplace for IT partners to purchase Cloud products & services for their clients. Very cool. Pedigree: We're listed on the Inc 500 Awarded Glassdoor's Best Places to Work 2021 and 2022 Named in the 2023 Deloitte Fast 500 List of Growing Technology Companies Outside: Best Place to Work CRN: Tech Innovator Award Built In: Great Place to Work Certified Employer of the Year in the UK Women in IT UK Awards 2021 Surpassed $1.5 Billion in Annual Recurring Revenue (ARR) Global Team of Over 1,700 Employees (with 400 in Europe following 4 acquisitions) Who we are: We are a technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support, giving our Partners for the first time a real choice. With a global partner ecosystem of over 35,000 managed service providers, we empower SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, drive customer acquisition and solution consumption across its entire ecosystem. The Opportunity: This is a customer-facing role where you'll lead the implementation of core modules and third-party applications, support Senior Consultants on projects, and serve as the first escalation point for helpdesk inquiries. Utilizing our Minimal Viable Product (MVP) methodology, you'll ensure clients are effectively set up on Business Central, paving the way for future enhancements as their needs evolve. You'll play a key role in documenting processes and fostering communication within the professional services team. We seek a team player who is adaptable, dedicated to continuous learning and knowledge sharing. Ideally, you'll be near one of our UK offices in Bristol, Farnborough, or Derby, but it's not a deal-breaker! What You'll Be Rocking: + Jumping into client projects with enthusiasm, whether it's pack work, development scoping, or leading engaging training sessions. + Tackling 'Support Consultant Escalation' tickets like a pro-turning complex challenges into seamless solutions. + Taking charge of additional tasks that pop up during client-facing work and handling "overflow time" with finesse. + Teaming to supercharge partner growth in Dynamics, from leading discovery calls to fine-tuning processes and crafting clear, helpful documentation. + Owning your growth journey by diving into our learning paths, joining development programs, embracing coaching, and taking on exciting stretch projects that push you to level up. What Makes You a Great Fit: + Hold reasonable experience delivering Business Central consultancy + Experienced with Microsoft MB800 and PL900 + A Finance/Business qualification would be desirable, but not essential What Makes You a Great Fit: + Hold reasonable experience delivering Business Central consultancy + Experienced with Microsoft MB800 and PL900 + A Finance/Business qualification would be desirable, but not essential + Reasonable knowledge of the following areas of Business Central: Core Finance, Fixed Assets, Third-party apps routinely deployed, Fundamentals of development in BC, and BC data structure + Significant experience in supporting end-customers or partners with Dynamics 365 Business Central issues + Able to step back from an end-customer requirement to look at the bigger picture + Able to run calls, training sessions with end-customers + Significant experience in using Microsoft Office products, especially Excel + Excellent verbal and written communication skills Salary & Benefits: + Salary depending on experience up to £55,000 per annum + 25 days holiday (plus bank holidays) + Dedicated time for training and personal development + Private healthcare + Health & Wellbeing coaching support + Dental Plan + Life Assurance + Income Protection + Workplace pension scheme + "Live Your Best Life" Pass to support your health and mental wellbeing + Cycle to Work Support Scheme Available + Fun and frequent company and team socials Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
To support the Chief Information Security Officer in managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell's systems and services. This role is responsible for facilitating the secure delivery of AJ Bell's technology and business change. The Security Architect will join a team of architects and play a lead role in designing and implementing security controls and processes. Key to this is assisting and supporting our colleagues in achieving their goals, but in a secure manner. This is a hybrid role with occasional travel to our Manchester Head Office. The key responsibilities of the role are: Subject matter expertise for security best practice, ensuring the maintenance of the confidentiality, integrity and availability of AJ Bell's systems and data. Design and implementation of enterprise security technology controls and platforms, following industry best practices. Supporting and advising on projects and change initiatives to ensure that there is no negative impact on our security posture Carrying out internal security reviews both on solutions we develop in house and third-party solutions. Supporting audit and due diligence activities within Technology Services Working with Information Security, Infrastructure and Architecture to define security standards. Acts as an integration point between the CISO and AJ Bell business and technology teams to ensure security is embedded across the organisation Essential experience, knowledge and skills: Demonstrable experience of implementing enterprise security platforms Previous experience of delivering and maintaining of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security Monitoring & Remediation is advantageous. Knowledge of Secure Software Development Life Cycle best practices Strong understanding and knowledge of Information Security risk management tools and techniques Experience of security governance and compliance, ideally gained in financial services organisations Demonstrable understanding of Information Security control standards and frameworks e.g. ISO27001, NIST, PCI DSS Awareness and understanding of the Information Security threat landscape Deep understanding of Information Security solutions and controls Experience of Cloud security solutions and standards is highly advantageous Knowledge & Skills Excellent communicator, able to translate complex topics to all areas of the business Significant experience in the area of Information security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained CISSP or similar certification Minimum of 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have 480.000 customers using our award-winning platform propositions to manage assets totalling more than £75.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1100 employees and have been named one of the UK's 'Best 100 Companies to Work For' for five consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. What we offer: • Generous holiday allowance increasing up to 30 days with service, plus bank holidays• Company Health cash plan• Holiday buy/sell scheme• Hybrid working policy• Casual dress code• Discretionary bonus• Contributory pension scheme• Dedicated time for proof-of-concepts and assessing new tech• Support to attend conferences, events, and meet-ups• Buy as you earn share scheme• Free share scheme• Paid study support for qualifications• Maternity/paternity scheme • Bike loan• Season ticket loan portal• Discounted PMI and Dental• On-site gym and personal trainer led classes• Paid volunteering opportunities• Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
13/08/2023
Full time
To support the Chief Information Security Officer in managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell's systems and services. This role is responsible for facilitating the secure delivery of AJ Bell's technology and business change. The Security Architect will join a team of architects and play a lead role in designing and implementing security controls and processes. Key to this is assisting and supporting our colleagues in achieving their goals, but in a secure manner. This is a hybrid role with occasional travel to our Manchester Head Office. The key responsibilities of the role are: Subject matter expertise for security best practice, ensuring the maintenance of the confidentiality, integrity and availability of AJ Bell's systems and data. Design and implementation of enterprise security technology controls and platforms, following industry best practices. Supporting and advising on projects and change initiatives to ensure that there is no negative impact on our security posture Carrying out internal security reviews both on solutions we develop in house and third-party solutions. Supporting audit and due diligence activities within Technology Services Working with Information Security, Infrastructure and Architecture to define security standards. Acts as an integration point between the CISO and AJ Bell business and technology teams to ensure security is embedded across the organisation Essential experience, knowledge and skills: Demonstrable experience of implementing enterprise security platforms Previous experience of delivering and maintaining of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security Monitoring & Remediation is advantageous. Knowledge of Secure Software Development Life Cycle best practices Strong understanding and knowledge of Information Security risk management tools and techniques Experience of security governance and compliance, ideally gained in financial services organisations Demonstrable understanding of Information Security control standards and frameworks e.g. ISO27001, NIST, PCI DSS Awareness and understanding of the Information Security threat landscape Deep understanding of Information Security solutions and controls Experience of Cloud security solutions and standards is highly advantageous Knowledge & Skills Excellent communicator, able to translate complex topics to all areas of the business Significant experience in the area of Information security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained CISSP or similar certification Minimum of 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have 480.000 customers using our award-winning platform propositions to manage assets totalling more than £75.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1100 employees and have been named one of the UK's 'Best 100 Companies to Work For' for five consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. What we offer: • Generous holiday allowance increasing up to 30 days with service, plus bank holidays• Company Health cash plan• Holiday buy/sell scheme• Hybrid working policy• Casual dress code• Discretionary bonus• Contributory pension scheme• Dedicated time for proof-of-concepts and assessing new tech• Support to attend conferences, events, and meet-ups• Buy as you earn share scheme• Free share scheme• Paid study support for qualifications• Maternity/paternity scheme • Bike loan• Season ticket loan portal• Discounted PMI and Dental• On-site gym and personal trainer led classes• Paid volunteering opportunities• Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
