Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
14/02/2025
Full time
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
18/12/2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
07/12/2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
We are seeking a Staff Engineer to join our fast-growing agile team in the Pet Value Stream, in which you will be working on all elements of our Pet Insurance offering including quote and buy, service, claims, and agent experience. You will work very closely with the squad leadership, interact closely with Principal Engineer and Chapter Lead to elaborate upon the path to technical excellence and assist the Head of Capability whenever required. Working alongside our third-party system provider, you will be working with industry standard technologies such as JavaScript, HTML, CSS, and SQL and best-in-class tools such as Git, Jira, and Confluence. The successful candidate would also have strong experience building and maintaining REST APIs and has previously worked with cloud-based technology (Azure preferable). The Pet Value Stream is made up of small teams that are inclusive, open, and collaborative. We encourage team members to share ideas, solutions, and decision-making to drive forward the effectiveness of the teams and products that we deliver. Main Duties Working closely with our third party company called FintechOS, building relationships and help driving our standards. Development and release of changes to our online journeys including price comparison flows and online claims. Development and release of changes to our agent-led journeys. Development and release of changes to our back-office processes including pricing and product adjustments. Development and maintenance of our online document and reporting suite. Implementation and delivery of relevant coding technologies to defined standards. Implementation and execution of thorough unit testing and version control. Understanding of emerging technologies and their suitability to business demands. Adherence to Agile Scrum methodology. Working directly with the Product Owner and business to develop solutions to support the product roadmap. Working very closely with the squad leadership. Working with shared services teams to ensure dependencies are raised and managed. Interacting closely with Chapter Lead to elaborate upon the path to technical excellence. Assisting the Principal Engineer whenever required. Working in an autonomous manner under broad direction. Promoting engineering best practices and adherence to engineering first principles. Helping to develop and promote the long-term technical strategy. Supporting the deployment of changes into the production environment and aid in the investigation of live issues or incidents. Ensuring the software delivered is performant, secure, and scalable. Be involved in and push for high standards in code reviewing and monitoring coding standards. Experience and Qualifications Required Experience and Skills Thorough knowledge of all relevant coding languages. Understanding of Agile Scrum methodology and practices. Ability to produce quality documentation as necessary. Able to transfer knowledge between other members of the team through mentoring and coaching. A focus on continuous improvement and a desire to push your ideas forward. Able to plan and coordinate technical requirements and tasks across the team. Proactive approach to problem-solving and a desire for continual learning and improvement. Technical Skills Essential Commercial experience developing with JavaScript, HTML, and CSS. Experience of implementing and consuming SOAP, RESTful, or JSON-RPC web services. Knowledge of database concepts and writing SQL queries. Knowledge of version control systems such as Git. Working in an Agile environment. An appreciation of CI/CD concepts. Experience of unit and acceptance testing. Working knowledge/understanding of BDD. Desirable Experience of working with Cloud technologies such as Azure. Working knowledge of UI testing frameworks such as Selenium. Experience of performance testing using tools such as JMeter. An understanding of networking (load balancing, security, firewalls, reverse proxies, etc). Experience in the FintechOS platform. Benefits and Work-Life Balance At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so we accommodate flexible hours wherever possible. All colleagues will receive 33 days holiday (including bank holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation. You can also view some of our other key benefits here . Admiral, Where You Can Be You At Admiral you're accepted, supported, and empowered to be you. Because you're brilliant. We're proud of our people-centric culture which has led us to being recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We're committed to ensuring that at Admiral, progression is not slowed or haltered by barriers related to protected characteristics.
10/05/2025
Full time
We are seeking a Staff Engineer to join our fast-growing agile team in the Pet Value Stream, in which you will be working on all elements of our Pet Insurance offering including quote and buy, service, claims, and agent experience. You will work very closely with the squad leadership, interact closely with Principal Engineer and Chapter Lead to elaborate upon the path to technical excellence and assist the Head of Capability whenever required. Working alongside our third-party system provider, you will be working with industry standard technologies such as JavaScript, HTML, CSS, and SQL and best-in-class tools such as Git, Jira, and Confluence. The successful candidate would also have strong experience building and maintaining REST APIs and has previously worked with cloud-based technology (Azure preferable). The Pet Value Stream is made up of small teams that are inclusive, open, and collaborative. We encourage team members to share ideas, solutions, and decision-making to drive forward the effectiveness of the teams and products that we deliver. Main Duties Working closely with our third party company called FintechOS, building relationships and help driving our standards. Development and release of changes to our online journeys including price comparison flows and online claims. Development and release of changes to our agent-led journeys. Development and release of changes to our back-office processes including pricing and product adjustments. Development and maintenance of our online document and reporting suite. Implementation and delivery of relevant coding technologies to defined standards. Implementation and execution of thorough unit testing and version control. Understanding of emerging technologies and their suitability to business demands. Adherence to Agile Scrum methodology. Working directly with the Product Owner and business to develop solutions to support the product roadmap. Working very closely with the squad leadership. Working with shared services teams to ensure dependencies are raised and managed. Interacting closely with Chapter Lead to elaborate upon the path to technical excellence. Assisting the Principal Engineer whenever required. Working in an autonomous manner under broad direction. Promoting engineering best practices and adherence to engineering first principles. Helping to develop and promote the long-term technical strategy. Supporting the deployment of changes into the production environment and aid in the investigation of live issues or incidents. Ensuring the software delivered is performant, secure, and scalable. Be involved in and push for high standards in code reviewing and monitoring coding standards. Experience and Qualifications Required Experience and Skills Thorough knowledge of all relevant coding languages. Understanding of Agile Scrum methodology and practices. Ability to produce quality documentation as necessary. Able to transfer knowledge between other members of the team through mentoring and coaching. A focus on continuous improvement and a desire to push your ideas forward. Able to plan and coordinate technical requirements and tasks across the team. Proactive approach to problem-solving and a desire for continual learning and improvement. Technical Skills Essential Commercial experience developing with JavaScript, HTML, and CSS. Experience of implementing and consuming SOAP, RESTful, or JSON-RPC web services. Knowledge of database concepts and writing SQL queries. Knowledge of version control systems such as Git. Working in an Agile environment. An appreciation of CI/CD concepts. Experience of unit and acceptance testing. Working knowledge/understanding of BDD. Desirable Experience of working with Cloud technologies such as Azure. Working knowledge of UI testing frameworks such as Selenium. Experience of performance testing using tools such as JMeter. An understanding of networking (load balancing, security, firewalls, reverse proxies, etc). Experience in the FintechOS platform. Benefits and Work-Life Balance At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so we accommodate flexible hours wherever possible. All colleagues will receive 33 days holiday (including bank holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation. You can also view some of our other key benefits here . Admiral, Where You Can Be You At Admiral you're accepted, supported, and empowered to be you. Because you're brilliant. We're proud of our people-centric culture which has led us to being recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We're committed to ensuring that at Admiral, progression is not slowed or haltered by barriers related to protected characteristics.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking a highly skilled and motivated Consulting Technology Engineer specializing in design, deployment, maintenance and support of Travelers' Wide Area Networks to join our network team in Redhill, Surrey. As a consulting technology engineer, you will be responsible for managing network connectivity services for Travelers' Wide Area Network backbone, SD-WAN environment, offshore and onshore field offices, cloud network infrastructure, inter-business and cloud exchange colocation connections and on prem workloads in UK & North America based data centers. Responsibility of the position will require the ability to design, configure, deploy, test, troubleshoot and maintain the network components with a focus on code-based management to support connectivity requirements for 30,000+ employees and business partners, deliver enhancements, support a cloud network foundation and provide hands on support in local UK-based data centers or offices as needed. Operating as a Team Lead, under limited supervision, you will demonstrate a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and participates in the design and development of network topology, routing, switching and security solutions. Strong ability to multi-task in an environment of constantly changing priorities. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a New Joiner Referral Bonus per the Travelers Employee Referral Programme. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Responsible for designing, engineering, analysis, configuration, and troubleshooting of the company's WAN, cloud and on-prem network infrastructure and services. This includes switches, routers, firewalls, SD-WAN solution, WAN protocols, and dynamic routing. Design and implement network solutions in any of the following network environments to support a wide variety of business applications: Cloud VPNs, Global Wide Area Network, High Speed Core Network, Data Center fabric, Remote/Campus/Offshore offices, Internet/DMZ, Business to Business connections. Maintain quality and reliability of our network service availability while developing innovative ways to manage the infrastructure and deliver network services with infrastructure as code principles. Ensure a high level of availability for network services, monitoring existing hardware/software, network performance and provide prompt response to issues. Provide smart-hands support for local network issues in and around London with periodic travel to UK field offices. Provide third level support with troubleshooting issues affecting our network. Build, leverage, and maintain alliances across technical and business communities to achieve efficient and effective results. Collaborate with peers to proactively identify potential issues and areas of improvement in existing network environment. Work with application areas and lines of business to provide technology solutions to support the business. Gaining industry experience and exposure to seed new ideas with respect to the company's best interests. Contribute to research, evaluation and recommendations of new technologies or redesign of existing solutions. Maintain detailed documentation for IT infrastructure. Present findings, updates and recommendations to all levels of management, up to and including C level executives. Ability to multi-task, prioritize work and manage projects within established budget objectives and customer priorities. Ensure that industry best practices and methodologies are applied to design, deployment and operations of network infrastructure. Responsible for establishing and managing to established quality control and security protocols. Develop tactics and operational plans in alignment with strategic objectives for assigned technologies and projects. Drive the execution of departmental and corporate programs. Leverage infrastructure technology to develop and/or redesign technology solutions. Build, leverage, and maintain effective alliances across technical and business community. Interact with customers to achieve efficient, effective results. Multi-task, align to business priorities and production availability requirements. Perform as a technical expert within the service delivery organization (SDO) and consults across SDOs. Participate in on call rotation to provide 24/7 support. Other duties as assigned. What Will Our Ideal Candidate Have? Experience in Technology preferred. Experience as a technical lead preferred. Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred. Preferred Job Specific Technical Skills and Competencies Experience designing, implementing and supporting the following network technology solutions: Native cloud services and connectivity in AWS and/or GCP required. Proficiency in Wide area network connectivity, Data Center Networks and branch connectivity: Cisco Switching/Routing (Nexus/ASR/ISR), Firewalls & SD-WAN technologies required. Proficiency in automation scripting languages required (Terraform, Python, REST API, Rundeck) to automate network configuration, provisioning and management. Successfully leverage network management and performance analysis tools (Broadcom DXNetOps, Appneta, Wireshark, DataDog). Telecommunications (MPLS, Optical Networks, ISPs, CDNs, SLAs) required. Networking (WAN, LAN, Routing:BGP,OSPF,VxLAN, NFV, IPv4, QoS, Traffic Profiling, Anomaly Detection, Disaster Recovery, Business Continuity, Continuous Availability, High Availability). Successful candidate will align to the following: Possess exceptional interpersonal skills, technical communication skills, as well as a strong work ethic. Demonstrate a solid working knowledge of capabilities and direction of technology to support assigned projects that will meet business needs. Ability to design and implement solutions to meet business needs that reflect a clear understanding of the objectives, practices and procedures of the corporation, department and business area. Demonstrate the ability to interpret technology and market trends as a foundation for technology and product roadmaps. Ability to multitask and operate under tight timelines and remain focused under pressure (ex. critical outage/disaster). Emphasize on customer focus, collaboration and follow-up skills. Expert knowledge of one or more of the following technical skills: Foundational IT Infrastructure. Operating Systems. Knowledge of process discipline and IDLC methodology. What is a Must Have? A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, plus five years of experience in Technology required. Alternatively, a Master's degree in CS or a related field and three years of work experience in Technology. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved . click apply for full job details
10/05/2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking a highly skilled and motivated Consulting Technology Engineer specializing in design, deployment, maintenance and support of Travelers' Wide Area Networks to join our network team in Redhill, Surrey. As a consulting technology engineer, you will be responsible for managing network connectivity services for Travelers' Wide Area Network backbone, SD-WAN environment, offshore and onshore field offices, cloud network infrastructure, inter-business and cloud exchange colocation connections and on prem workloads in UK & North America based data centers. Responsibility of the position will require the ability to design, configure, deploy, test, troubleshoot and maintain the network components with a focus on code-based management to support connectivity requirements for 30,000+ employees and business partners, deliver enhancements, support a cloud network foundation and provide hands on support in local UK-based data centers or offices as needed. Operating as a Team Lead, under limited supervision, you will demonstrate a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and participates in the design and development of network topology, routing, switching and security solutions. Strong ability to multi-task in an environment of constantly changing priorities. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a New Joiner Referral Bonus per the Travelers Employee Referral Programme. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Responsible for designing, engineering, analysis, configuration, and troubleshooting of the company's WAN, cloud and on-prem network infrastructure and services. This includes switches, routers, firewalls, SD-WAN solution, WAN protocols, and dynamic routing. Design and implement network solutions in any of the following network environments to support a wide variety of business applications: Cloud VPNs, Global Wide Area Network, High Speed Core Network, Data Center fabric, Remote/Campus/Offshore offices, Internet/DMZ, Business to Business connections. Maintain quality and reliability of our network service availability while developing innovative ways to manage the infrastructure and deliver network services with infrastructure as code principles. Ensure a high level of availability for network services, monitoring existing hardware/software, network performance and provide prompt response to issues. Provide smart-hands support for local network issues in and around London with periodic travel to UK field offices. Provide third level support with troubleshooting issues affecting our network. Build, leverage, and maintain alliances across technical and business communities to achieve efficient and effective results. Collaborate with peers to proactively identify potential issues and areas of improvement in existing network environment. Work with application areas and lines of business to provide technology solutions to support the business. Gaining industry experience and exposure to seed new ideas with respect to the company's best interests. Contribute to research, evaluation and recommendations of new technologies or redesign of existing solutions. Maintain detailed documentation for IT infrastructure. Present findings, updates and recommendations to all levels of management, up to and including C level executives. Ability to multi-task, prioritize work and manage projects within established budget objectives and customer priorities. Ensure that industry best practices and methodologies are applied to design, deployment and operations of network infrastructure. Responsible for establishing and managing to established quality control and security protocols. Develop tactics and operational plans in alignment with strategic objectives for assigned technologies and projects. Drive the execution of departmental and corporate programs. Leverage infrastructure technology to develop and/or redesign technology solutions. Build, leverage, and maintain effective alliances across technical and business community. Interact with customers to achieve efficient, effective results. Multi-task, align to business priorities and production availability requirements. Perform as a technical expert within the service delivery organization (SDO) and consults across SDOs. Participate in on call rotation to provide 24/7 support. Other duties as assigned. What Will Our Ideal Candidate Have? Experience in Technology preferred. Experience as a technical lead preferred. Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred. Preferred Job Specific Technical Skills and Competencies Experience designing, implementing and supporting the following network technology solutions: Native cloud services and connectivity in AWS and/or GCP required. Proficiency in Wide area network connectivity, Data Center Networks and branch connectivity: Cisco Switching/Routing (Nexus/ASR/ISR), Firewalls & SD-WAN technologies required. Proficiency in automation scripting languages required (Terraform, Python, REST API, Rundeck) to automate network configuration, provisioning and management. Successfully leverage network management and performance analysis tools (Broadcom DXNetOps, Appneta, Wireshark, DataDog). Telecommunications (MPLS, Optical Networks, ISPs, CDNs, SLAs) required. Networking (WAN, LAN, Routing:BGP,OSPF,VxLAN, NFV, IPv4, QoS, Traffic Profiling, Anomaly Detection, Disaster Recovery, Business Continuity, Continuous Availability, High Availability). Successful candidate will align to the following: Possess exceptional interpersonal skills, technical communication skills, as well as a strong work ethic. Demonstrate a solid working knowledge of capabilities and direction of technology to support assigned projects that will meet business needs. Ability to design and implement solutions to meet business needs that reflect a clear understanding of the objectives, practices and procedures of the corporation, department and business area. Demonstrate the ability to interpret technology and market trends as a foundation for technology and product roadmaps. Ability to multitask and operate under tight timelines and remain focused under pressure (ex. critical outage/disaster). Emphasize on customer focus, collaboration and follow-up skills. Expert knowledge of one or more of the following technical skills: Foundational IT Infrastructure. Operating Systems. Knowledge of process discipline and IDLC methodology. What is a Must Have? A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, plus five years of experience in Technology required. Alternatively, a Master's degree in CS or a related field and three years of work experience in Technology. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved . click apply for full job details
About > Careers > Second Line Technical Support Engineer (Shift Patterns) Second Line Technical Support Engineer (Shift Patterns) Contract: Permanent Location: Chertsey, Surrey Are you an experienced Second Line Support Engineer looking to boost your career by working for a people-centric, dynamic and successful MSP? The Company Krome Technologies is a dynamic, people-first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands. Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to join the technical team. The successful candidate will have an existing track record working within a similar role and knowledge of the Windows Server OS stack, common Virtualisation practices including VDI in Citrix XenDesktop, XenApp, and Microsoft RDS. A key understanding of networking would also be advantageous. There will also be a large drive for professional qualifications in arenas such as Microsoft, Cisco, VMware, or Citrix. The role includes shift patterns to cover our 24 7 helpdesk, the shift pattern is planned as a block of 4 days or 4 nights of work, followed by a block of 4 days of rest, alternating every two blocks between day and night shifts. A shift is 8.00am-8.00pm or 8.00pm-8.00am. The role is based at Krome's HQ in Chertsey. Some second-line duties are field-based, so availability to work in Chertsey but also to travel to London and other client locations is required. Requirements At least two years of experience in a similar role Experience of some or all of the following: Microsoft Windows Desktop / Server Operating Systems, MS Office Suite 2013/2016, Exchange, Skype for Business, Teams Telephony, Active Directory, Firewalls (Palo Alto), Citrix XenApp, Office 365, VMWare, vSphere, Hyper-V, SAN, Zerto, Citrix, SQL Server, Aruba/Airohive Wireless, PRTG network monitoring Virtualisation practices from a build, install, configure level through to standard support A good grasp of TCP/IP networking The ability to install and decommission a range of hardware including laptops, printers, PCs, monitors, servers, and racks Great communication skills (in person and via telephone), excellent written and spoken English is essential Personable, with the ability to build rapport with a team of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments Must be capable of learning a new customer network rapidly. Training and time will be given to absorb such material, but the ability to learn and adapt quickly is a must The successful candidate will be a punctual and thorough worker, with astute attention to detail Strong academic background - a Bachelor's degree or related IT qualifications would be highly desirable but not essential A full UK Driving License is essential for the role All technical staff are given a thorough aptitude and technical test during interviews, so please be aware that this is part of Krome's common employment practice. The Package A £4k allowance is paid on top of the basic salary for the 24 7 rota Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Private Medical Insurance (applicable after 5 years' service) Learning and Development Programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards) Long Service Recognition Awards for 5, 10, 15 years+ Complimentary Breakfast Available (8am - 9am Mon to Fri) Complimentary Tea/Coffee and Fresh Fruit Available All-day Fully Stocked Soft Drinks/Beer/Wine Fridge for Friday After Work Drinks Discounted Corporate Gym Membership Cycle to Work Scheme Shower Facilities Free Private Car Park Staff Break Out Room with Pool Table Regular Company-Funded Social Events Company-Funded (Voluntary) Participation in our Charity Events Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression or veteran status. Krome Technologies is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Krome Technologies protects personal information online, please see the Krome Technologies Privacy Policy here .
10/05/2025
Full time
About > Careers > Second Line Technical Support Engineer (Shift Patterns) Second Line Technical Support Engineer (Shift Patterns) Contract: Permanent Location: Chertsey, Surrey Are you an experienced Second Line Support Engineer looking to boost your career by working for a people-centric, dynamic and successful MSP? The Company Krome Technologies is a dynamic, people-first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands. Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to join the technical team. The successful candidate will have an existing track record working within a similar role and knowledge of the Windows Server OS stack, common Virtualisation practices including VDI in Citrix XenDesktop, XenApp, and Microsoft RDS. A key understanding of networking would also be advantageous. There will also be a large drive for professional qualifications in arenas such as Microsoft, Cisco, VMware, or Citrix. The role includes shift patterns to cover our 24 7 helpdesk, the shift pattern is planned as a block of 4 days or 4 nights of work, followed by a block of 4 days of rest, alternating every two blocks between day and night shifts. A shift is 8.00am-8.00pm or 8.00pm-8.00am. The role is based at Krome's HQ in Chertsey. Some second-line duties are field-based, so availability to work in Chertsey but also to travel to London and other client locations is required. Requirements At least two years of experience in a similar role Experience of some or all of the following: Microsoft Windows Desktop / Server Operating Systems, MS Office Suite 2013/2016, Exchange, Skype for Business, Teams Telephony, Active Directory, Firewalls (Palo Alto), Citrix XenApp, Office 365, VMWare, vSphere, Hyper-V, SAN, Zerto, Citrix, SQL Server, Aruba/Airohive Wireless, PRTG network monitoring Virtualisation practices from a build, install, configure level through to standard support A good grasp of TCP/IP networking The ability to install and decommission a range of hardware including laptops, printers, PCs, monitors, servers, and racks Great communication skills (in person and via telephone), excellent written and spoken English is essential Personable, with the ability to build rapport with a team of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments Must be capable of learning a new customer network rapidly. Training and time will be given to absorb such material, but the ability to learn and adapt quickly is a must The successful candidate will be a punctual and thorough worker, with astute attention to detail Strong academic background - a Bachelor's degree or related IT qualifications would be highly desirable but not essential A full UK Driving License is essential for the role All technical staff are given a thorough aptitude and technical test during interviews, so please be aware that this is part of Krome's common employment practice. The Package A £4k allowance is paid on top of the basic salary for the 24 7 rota Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Private Medical Insurance (applicable after 5 years' service) Learning and Development Programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards) Long Service Recognition Awards for 5, 10, 15 years+ Complimentary Breakfast Available (8am - 9am Mon to Fri) Complimentary Tea/Coffee and Fresh Fruit Available All-day Fully Stocked Soft Drinks/Beer/Wine Fridge for Friday After Work Drinks Discounted Corporate Gym Membership Cycle to Work Scheme Shower Facilities Free Private Car Park Staff Break Out Room with Pool Table Regular Company-Funded Social Events Company-Funded (Voluntary) Participation in our Charity Events Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression or veteran status. Krome Technologies is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Krome Technologies protects personal information online, please see the Krome Technologies Privacy Policy here .
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and CommandCentral software, enabling collaboration in more powerful ways. Our Guardian Command development team provides mission critical software to UK emergency service agencies, focusing on control room and mobile solutions including Computer Aided Dispatch (CAD) and Mobile Data. Guardian Command CAD has been hugely successful over the last few years, winning almost every competitive opportunity in the Fire market. We aim to continue our success in Fire, and extend our Police presence over the next two years. We are a thriving and growing company in search of a Software Engineer to join our Guardian CAD team, which is based out of Leicester, UK. This full-time, primarily remote position offers the opportunity to play a significant role in the development and growth of our Guardian CAD product, initially focusing on the UK Police sector. We are seeking a talented and proactive individual who can contribute to our team's success and foster a spirit of collaboration within the company. Job Description This role is primarily remote with occasional travel to our Leicester offices. The role of the Software Engineer is to work as part of an agile delivery team to design and develop the software solutions. You will work closely with other members of the development team, the Product Manager, and the Software Test Engineers. You'll be developing mission critical or supporting software to a high standard, including design, development, technical documentation, and testing. This role is for a Full Stack developer. Basic Requirements You're not expected to have all of the following skills, but they will be useful in performing your job. Our typical tech stack is C#.NET backend and ReactJS / TypeScript frontend. You aren't expected to be fully experienced in these, but will be expected to quickly learn these. We are looking for someone who: Has experience as a Software Developer or significant experience as a Junior Software Developer Has experience building front end systems in ReactJS and Typescript (or similar technologies and is willing to learn) Has experience building backend systems in C# .NET, ASP.NET in modern versions of .NET Is passionate about writing high-quality code Can demonstrate good technical ability Understands modern software development practices and principles, such as SOLID Understands modern development workflows, including agile process, Git repositories, pull requests Core Competencies: 3+ years of hands-on full-stack software development using C# and ReactJS/Typescript (or comparable frontend frameworks). Solid understanding of OOP, design patterns and software engineering principles. Experience writing and maintaining meaningful automated tests. Strong verbal and written communication and collaboration skills. Academic and Technical Qualifications: You must either have NPPV3 clearance, or be willing to be cleared to this standard, which will involve background checks of you and potentially your family. A formal qualification (Degree) in Computing Science or equivalent experience. Preferred skills and qualifications: UK Police Control Room experience / knowledge. In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Flexible working options. Private medical care. Life assurance. Enhanced maternity and paternity pay. Career development support and wide-ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. Well-known companies discount scheme. Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Company Motorola Solutions UK Limited EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email .
10/05/2025
Full time
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and CommandCentral software, enabling collaboration in more powerful ways. Our Guardian Command development team provides mission critical software to UK emergency service agencies, focusing on control room and mobile solutions including Computer Aided Dispatch (CAD) and Mobile Data. Guardian Command CAD has been hugely successful over the last few years, winning almost every competitive opportunity in the Fire market. We aim to continue our success in Fire, and extend our Police presence over the next two years. We are a thriving and growing company in search of a Software Engineer to join our Guardian CAD team, which is based out of Leicester, UK. This full-time, primarily remote position offers the opportunity to play a significant role in the development and growth of our Guardian CAD product, initially focusing on the UK Police sector. We are seeking a talented and proactive individual who can contribute to our team's success and foster a spirit of collaboration within the company. Job Description This role is primarily remote with occasional travel to our Leicester offices. The role of the Software Engineer is to work as part of an agile delivery team to design and develop the software solutions. You will work closely with other members of the development team, the Product Manager, and the Software Test Engineers. You'll be developing mission critical or supporting software to a high standard, including design, development, technical documentation, and testing. This role is for a Full Stack developer. Basic Requirements You're not expected to have all of the following skills, but they will be useful in performing your job. Our typical tech stack is C#.NET backend and ReactJS / TypeScript frontend. You aren't expected to be fully experienced in these, but will be expected to quickly learn these. We are looking for someone who: Has experience as a Software Developer or significant experience as a Junior Software Developer Has experience building front end systems in ReactJS and Typescript (or similar technologies and is willing to learn) Has experience building backend systems in C# .NET, ASP.NET in modern versions of .NET Is passionate about writing high-quality code Can demonstrate good technical ability Understands modern software development practices and principles, such as SOLID Understands modern development workflows, including agile process, Git repositories, pull requests Core Competencies: 3+ years of hands-on full-stack software development using C# and ReactJS/Typescript (or comparable frontend frameworks). Solid understanding of OOP, design patterns and software engineering principles. Experience writing and maintaining meaningful automated tests. Strong verbal and written communication and collaboration skills. Academic and Technical Qualifications: You must either have NPPV3 clearance, or be willing to be cleared to this standard, which will involve background checks of you and potentially your family. A formal qualification (Degree) in Computing Science or equivalent experience. Preferred skills and qualifications: UK Police Control Room experience / knowledge. In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Flexible working options. Private medical care. Life assurance. Enhanced maternity and paternity pay. Career development support and wide-ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. Well-known companies discount scheme. Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Company Motorola Solutions UK Limited EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email .
Reactive Electrical Systems Technician Location: North London/EN post coded area Contract Type: Full-time, Permanent Are you a talented Fire & Security Engineer with experience in reactive maintenance and troubleshooting? We are looking for a dedicated and proactive Fire & Security Reactive Engineer to join us and to work specifically inside of the M25 north of the river. What's on offer for a Reactive Engineer? As a Fire & Security Reactive Engineer, you will be responsible for responding to and resolving issues with fire alarm systems, CCTV, intruder alarms, access control, and other security devices. You'll be the first line of response for their clients' urgent technical needs, ensuring that systems are quickly repaired and restored to full functionality within the agreed SLA time frames. Key Responsibilities: Attend and resolve reactive call-outs for fire and security systems, including fire alarms, CCTV, intruder alarms, and access control. Diagnose faults and carry out repairs, ensuring minimal downtime for customers. Service and maintain both fire and security systems as required. Provide on-site technical support and guidance to clients. Ensure all work is carried out in compliance with industry standards, safety regulations, and company procedures. Maintain accurate records of call-out reports, parts used, and any necessary follow-up actions. What We're Looking For: Proven experience as a Fire & Security Engineer, with a focus on reactive maintenance and predominantly from an installation background. Strong knowledge of fire alarm systems, CCTV, access control, intruder alarms, and security devices. Ability to diagnose and repair faults quickly and efficiently. Excellent customer service skills and the ability to communicate technical issues clearly. A full driving license. Strong attention to detail and ability to work under pressure. If you're looking for a rewarding role in a dynamic and growing company, with the opportunity to make a real impact, we'd love to hear from you. Apply now to join this team of dedicated professionals making a difference in fire and security safety across the UK. Apply now or contact the Recruitment Team on; or email Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.
10/05/2025
Full time
Reactive Electrical Systems Technician Location: North London/EN post coded area Contract Type: Full-time, Permanent Are you a talented Fire & Security Engineer with experience in reactive maintenance and troubleshooting? We are looking for a dedicated and proactive Fire & Security Reactive Engineer to join us and to work specifically inside of the M25 north of the river. What's on offer for a Reactive Engineer? As a Fire & Security Reactive Engineer, you will be responsible for responding to and resolving issues with fire alarm systems, CCTV, intruder alarms, access control, and other security devices. You'll be the first line of response for their clients' urgent technical needs, ensuring that systems are quickly repaired and restored to full functionality within the agreed SLA time frames. Key Responsibilities: Attend and resolve reactive call-outs for fire and security systems, including fire alarms, CCTV, intruder alarms, and access control. Diagnose faults and carry out repairs, ensuring minimal downtime for customers. Service and maintain both fire and security systems as required. Provide on-site technical support and guidance to clients. Ensure all work is carried out in compliance with industry standards, safety regulations, and company procedures. Maintain accurate records of call-out reports, parts used, and any necessary follow-up actions. What We're Looking For: Proven experience as a Fire & Security Engineer, with a focus on reactive maintenance and predominantly from an installation background. Strong knowledge of fire alarm systems, CCTV, access control, intruder alarms, and security devices. Ability to diagnose and repair faults quickly and efficiently. Excellent customer service skills and the ability to communicate technical issues clearly. A full driving license. Strong attention to detail and ability to work under pressure. If you're looking for a rewarding role in a dynamic and growing company, with the opportunity to make a real impact, we'd love to hear from you. Apply now to join this team of dedicated professionals making a difference in fire and security safety across the UK. Apply now or contact the Recruitment Team on; or email Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.
Are you an experienced IT Systems Engineer who can support the daily operations of our clients' IT division? This role reports to the IT Infrastructure Manager and involves assisting in the maintenance, monitoring, and optimisation of network systems, servers, and cloud platforms. Responsibilities: Assist in the installation, configuration, and maintenance of network hardware, servers, and infrastructure. Monitor system performance, ensuring uptime and availability of IT services. Perform routine system checks, backups, and patch management. Liaise with our Security Operations Centre (SOC) to ensure smooth running of our solutions and alert any problems to management. Troubleshoot hardware, software, and network issues, escalating complex problems to the IT Infrastructure Manager when necessary. Provide technical support to end-users ensuring timely resolution of IT issues. Troubleshoot and resolve end-user issues related to infrastructure, networks, and system access. Support the implementation of security protocols, including firewalls, anti-virus software, and encryption. Requirements: Server Management: Strong working knowledge of Windows server administration and support. Cloud Identity: Experience with Azure Active Directory (Entra ID). Virtualisation: Skilled in VMware or similar virtualisation technologies. Networking: Good understanding of networking principles and technologies (subnets, VLANs, and routing). Network Security: Knowledgeable in firewall and VPN configuration and management. ACS are recruiting for an IT Systems Engineer . If you feel that you have the skills and experience required in this advertisement to be an IT Systems Engineer , submit your CV including an outline of your experience as a IT Systems Engineer . It is always a good idea to include a covering letter outlining your experience as an IT Systems Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the IT Systems Engineer role you desire.
10/05/2025
Full time
Are you an experienced IT Systems Engineer who can support the daily operations of our clients' IT division? This role reports to the IT Infrastructure Manager and involves assisting in the maintenance, monitoring, and optimisation of network systems, servers, and cloud platforms. Responsibilities: Assist in the installation, configuration, and maintenance of network hardware, servers, and infrastructure. Monitor system performance, ensuring uptime and availability of IT services. Perform routine system checks, backups, and patch management. Liaise with our Security Operations Centre (SOC) to ensure smooth running of our solutions and alert any problems to management. Troubleshoot hardware, software, and network issues, escalating complex problems to the IT Infrastructure Manager when necessary. Provide technical support to end-users ensuring timely resolution of IT issues. Troubleshoot and resolve end-user issues related to infrastructure, networks, and system access. Support the implementation of security protocols, including firewalls, anti-virus software, and encryption. Requirements: Server Management: Strong working knowledge of Windows server administration and support. Cloud Identity: Experience with Azure Active Directory (Entra ID). Virtualisation: Skilled in VMware or similar virtualisation technologies. Networking: Good understanding of networking principles and technologies (subnets, VLANs, and routing). Network Security: Knowledgeable in firewall and VPN configuration and management. ACS are recruiting for an IT Systems Engineer . If you feel that you have the skills and experience required in this advertisement to be an IT Systems Engineer , submit your CV including an outline of your experience as a IT Systems Engineer . It is always a good idea to include a covering letter outlining your experience as an IT Systems Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the IT Systems Engineer role you desire.
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: London, UK What you'll do Cloudflare's solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare's services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!). On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own. Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives. For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success, this role has an emphasis on supporting our clients in the major enterprise segment (eg. FTSE 100). As an SE, there will often be more than one way to solve a problem - hence what might be a best practice in a given context might not be true in another!. This is where your experience will help. Who we are The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors. In short, if we are to solve complex problems we need a diverse, curious and collaborative team. Cloudflare's mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare. In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided. Examples of desirable skills, knowledge and experience Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next. Additional experience might include a combination of the skills below: Showing up in the right way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed. 10+ years of experience in the IT industry (senior engineering level experience) and confident interacting with senior stakeholders in our clients (CTO/CIO/CISO). Ability to manage a project, work to deadlines, and prioritise between competing demands. Demonstrating empathy with customers and quickly identifying challenges and pain points they face. Understanding of "how the internet works". For example: Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other; Can explain the difference between authoritative DNS & recursive DNS? You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike; Understanding of how customers make buying decisions, how to explain ROI. A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers. You're OK with some in-region travel ( days per quarter): eg. Being next to our clients means that we need to travel to customer offices, conferences and/or events. Bonus! Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech); Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job . click apply for full job details
10/05/2025
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: London, UK What you'll do Cloudflare's solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare's services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!). On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own. Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives. For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success, this role has an emphasis on supporting our clients in the major enterprise segment (eg. FTSE 100). As an SE, there will often be more than one way to solve a problem - hence what might be a best practice in a given context might not be true in another!. This is where your experience will help. Who we are The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors. In short, if we are to solve complex problems we need a diverse, curious and collaborative team. Cloudflare's mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare. In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided. Examples of desirable skills, knowledge and experience Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next. Additional experience might include a combination of the skills below: Showing up in the right way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed. 10+ years of experience in the IT industry (senior engineering level experience) and confident interacting with senior stakeholders in our clients (CTO/CIO/CISO). Ability to manage a project, work to deadlines, and prioritise between competing demands. Demonstrating empathy with customers and quickly identifying challenges and pain points they face. Understanding of "how the internet works". For example: Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other; Can explain the difference between authoritative DNS & recursive DNS? You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike; Understanding of how customers make buying decisions, how to explain ROI. A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers. You're OK with some in-region travel ( days per quarter): eg. Being next to our clients means that we need to travel to customer offices, conferences and/or events. Bonus! Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech); Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job . click apply for full job details
Ellison Institute of Technology
Oxford, Oxfordshire
The Ellison Institute of Technology (EIT) Oxford's purpose is to have a global impact by fundamentally reimagining the way science and technology translate into end-to-end solutions and delivering these solutions in programmes and platforms that respond to humanity's most challenging problems. EIT Oxford will ensure scientific discoveries and pioneering science are turned into products for the benefit of society that can have high-impact worldwide and, over time, be commercialised to ensure long-term sustainability. Led by a faculty of world experts, EIT Oxford seeks to solve the world's most challenging problems across four high-risk, high-reward, high-impact humane endeavours: health and medical science; food security and sustainable agriculture; climate change and clean energy; and government innovation in an era of artificial intelligence. EIT Oxford is investing significant resources in a new world-class research and development facility in the Oxford Science Park. Set for completion in 2027, the state-of-the-art campus includes 300,000 sq ft of research laboratories, an oncology and preventative care clinic, and educational and meeting spaces. Together, they create the perfect environment for EIT Oxford experts to take ground-breaking ideas from research to broad implementation. The new facility will further EIT's current partnership with the University of Oxford and become the new home for Ellison Scholars. EIT Oxford is committed to cultivating a community where excellence is achieved through collaboration, trust, innovation and tenacity. We foster an environment where everyone's experience and expertise are valued. We are curious and resilient in our efforts to drive long-term, sustainable innovation to meet humanity's most enduring challenges. We are seeking an experienced and visionary Head of IT Security to lead our cybersecurity function. Reporting to the IT Director, you will be responsible for safeguarding our critical scientific and technological assets. This role demands a proactive leader with deep expertise in Security Operations, Risk & Compliance Management, Identity & Access Management and the ability to work cross-functionally with IT, research teams and executive leadership. The successful candidate will be instrumental in building and enhancing security systems, frameworks, and processes to support the organisation in achieving multiple industry accreditations within defined industry standards (e.g., ISO 27001 / 27101, NIST, Cyber Essentials, GDPR, GXP, etc.). Key Responsibilities: Build, mentor, and lead a high-performing, professional cybersecurity team. Develop and execute a comprehensive cybersecurity roadmap aligned with EIT's business objectives. Collaborate with the wider IT, legal, and compliance teams to implement security best practices. Provide expert guidance on cybersecurity risks and strategies to senior leadership and board members. Establish, build and maintain strong partnerships with specialist cybersecurity organisations to enhance our cybersecurity posture and incident response capabilities. Security Operations & Engineering Develop, implement, and oversee enterprise-wide security operations to detect, prevent, and respond to cyber threats. Lead and enhance Security Information and Event Management (SIEM) and Threat Intelligence capabilities. Lead security incident response and forensic investigations, ensuring robust incident handling and mitigation. Report on cybersecurity KPIs and manage significant IS risks and their appropriate Risk Treatment Plans. Risk & Compliance Management Define and enforce IT security policies, standards, and procedures. Ensure compliance with industry accreditations (e.g., ISO 27001, NIST, GDPR), working closely with external auditors and regulatory bodies. Conduct regular risk assessments and vulnerability management, and penetration testing to identify and mitigate security risks. Oversee security awareness training programs, ensuring a strong security culture is implemented and embedded throughout the institute. Identity & Access Management (IAM) Design and implement robust IAM frameworks, ensuring least-privilege access, Multi-Factor Authentication (MFA), and Role-Based Access Control (RBAC) are enforced. Manage and improve Privileged Access Management (PAM) solutions to safeguard critical systems. Ensure seamless and secure access control for employees, partners, and researchers while maintaining compliance. Requirements Essential Skills, Qualifications & Experience: Demonstrable experience in cybersecurity leadership roles within enterprise-sized organisations. Proven track record in Security Operations, Risk Management, IAM, and Compliance. Hands-on experience with security tools such as SIEM, EDR/XDR, Firewalls, IDS/IPS, DLP, and IAM solutions. Working knowledge of security frameworks: ISO 27001, NIST, CIS, SOC 2, GDPR, GXP, etc. Experience in cloud security. Proficient in threat modeling, penetration testing, vulnerability management, and security incident response. Demonstrated ability to build security teams and drive cybersecurity initiatives from scratch. Experience in supporting organisations through security accreditation processes. Strong ability to translate technical risks into business impacts for executive leadership. Excellent stakeholder management, communication, and leadership skills. Adaptable, agile mindset able to manage and be comfortable with changing business priorities. Desirable Skills, Qualifications & Experience: IT security experience gained within Biotech, Science, Research or Pharma industries. Experience in cloud security, within Oracle Cloud Infrastructure security is highly desirable. CISSP (Certified Information Systems Security Professional). CISM (Certified Information Security Manager). CRISC (Certified in Risk and Information Systems Control). CCSP (Certified Cloud Security Professional). We offer the following salary and benefits: Salary: £80,000 - £90,000 + bonus and travel allowance. Enhanced holiday pay. Pension. Life Assurance. Income Protection. Private Medical Insurance. Hospital Cash Plan. Therapy Services. Electric Car Scheme. Why work for EIT: At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact! Terms of Appointment: You must have the right to work permanently in the UK with a willingness to travel as necessary. You will live in, or within easy commuting distance of, Oxford and can commit to 3 days per week working from our Oxford office as a minimum. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme. This role does not have a scheduled closing date for applications, however we encourage all candidates to apply as soon as possible, as we will close the role for applications in the event of receiving a high volume of applications.
10/05/2025
Full time
The Ellison Institute of Technology (EIT) Oxford's purpose is to have a global impact by fundamentally reimagining the way science and technology translate into end-to-end solutions and delivering these solutions in programmes and platforms that respond to humanity's most challenging problems. EIT Oxford will ensure scientific discoveries and pioneering science are turned into products for the benefit of society that can have high-impact worldwide and, over time, be commercialised to ensure long-term sustainability. Led by a faculty of world experts, EIT Oxford seeks to solve the world's most challenging problems across four high-risk, high-reward, high-impact humane endeavours: health and medical science; food security and sustainable agriculture; climate change and clean energy; and government innovation in an era of artificial intelligence. EIT Oxford is investing significant resources in a new world-class research and development facility in the Oxford Science Park. Set for completion in 2027, the state-of-the-art campus includes 300,000 sq ft of research laboratories, an oncology and preventative care clinic, and educational and meeting spaces. Together, they create the perfect environment for EIT Oxford experts to take ground-breaking ideas from research to broad implementation. The new facility will further EIT's current partnership with the University of Oxford and become the new home for Ellison Scholars. EIT Oxford is committed to cultivating a community where excellence is achieved through collaboration, trust, innovation and tenacity. We foster an environment where everyone's experience and expertise are valued. We are curious and resilient in our efforts to drive long-term, sustainable innovation to meet humanity's most enduring challenges. We are seeking an experienced and visionary Head of IT Security to lead our cybersecurity function. Reporting to the IT Director, you will be responsible for safeguarding our critical scientific and technological assets. This role demands a proactive leader with deep expertise in Security Operations, Risk & Compliance Management, Identity & Access Management and the ability to work cross-functionally with IT, research teams and executive leadership. The successful candidate will be instrumental in building and enhancing security systems, frameworks, and processes to support the organisation in achieving multiple industry accreditations within defined industry standards (e.g., ISO 27001 / 27101, NIST, Cyber Essentials, GDPR, GXP, etc.). Key Responsibilities: Build, mentor, and lead a high-performing, professional cybersecurity team. Develop and execute a comprehensive cybersecurity roadmap aligned with EIT's business objectives. Collaborate with the wider IT, legal, and compliance teams to implement security best practices. Provide expert guidance on cybersecurity risks and strategies to senior leadership and board members. Establish, build and maintain strong partnerships with specialist cybersecurity organisations to enhance our cybersecurity posture and incident response capabilities. Security Operations & Engineering Develop, implement, and oversee enterprise-wide security operations to detect, prevent, and respond to cyber threats. Lead and enhance Security Information and Event Management (SIEM) and Threat Intelligence capabilities. Lead security incident response and forensic investigations, ensuring robust incident handling and mitigation. Report on cybersecurity KPIs and manage significant IS risks and their appropriate Risk Treatment Plans. Risk & Compliance Management Define and enforce IT security policies, standards, and procedures. Ensure compliance with industry accreditations (e.g., ISO 27001, NIST, GDPR), working closely with external auditors and regulatory bodies. Conduct regular risk assessments and vulnerability management, and penetration testing to identify and mitigate security risks. Oversee security awareness training programs, ensuring a strong security culture is implemented and embedded throughout the institute. Identity & Access Management (IAM) Design and implement robust IAM frameworks, ensuring least-privilege access, Multi-Factor Authentication (MFA), and Role-Based Access Control (RBAC) are enforced. Manage and improve Privileged Access Management (PAM) solutions to safeguard critical systems. Ensure seamless and secure access control for employees, partners, and researchers while maintaining compliance. Requirements Essential Skills, Qualifications & Experience: Demonstrable experience in cybersecurity leadership roles within enterprise-sized organisations. Proven track record in Security Operations, Risk Management, IAM, and Compliance. Hands-on experience with security tools such as SIEM, EDR/XDR, Firewalls, IDS/IPS, DLP, and IAM solutions. Working knowledge of security frameworks: ISO 27001, NIST, CIS, SOC 2, GDPR, GXP, etc. Experience in cloud security. Proficient in threat modeling, penetration testing, vulnerability management, and security incident response. Demonstrated ability to build security teams and drive cybersecurity initiatives from scratch. Experience in supporting organisations through security accreditation processes. Strong ability to translate technical risks into business impacts for executive leadership. Excellent stakeholder management, communication, and leadership skills. Adaptable, agile mindset able to manage and be comfortable with changing business priorities. Desirable Skills, Qualifications & Experience: IT security experience gained within Biotech, Science, Research or Pharma industries. Experience in cloud security, within Oracle Cloud Infrastructure security is highly desirable. CISSP (Certified Information Systems Security Professional). CISM (Certified Information Security Manager). CRISC (Certified in Risk and Information Systems Control). CCSP (Certified Cloud Security Professional). We offer the following salary and benefits: Salary: £80,000 - £90,000 + bonus and travel allowance. Enhanced holiday pay. Pension. Life Assurance. Income Protection. Private Medical Insurance. Hospital Cash Plan. Therapy Services. Electric Car Scheme. Why work for EIT: At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage people to be curious and to have a shared commitment to excellence. Join us and make an impact! Terms of Appointment: You must have the right to work permanently in the UK with a willingness to travel as necessary. You will live in, or within easy commuting distance of, Oxford and can commit to 3 days per week working from our Oxford office as a minimum. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme. This role does not have a scheduled closing date for applications, however we encourage all candidates to apply as soon as possible, as we will close the role for applications in the event of receiving a high volume of applications.
A Lead Infrastructure Engineer within the Proxy Service Delivery team will have the following responsibilities: Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management. Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards. Provide advanced troubleshooting and support for Proxy issues. Collaborate with other IT & business teams to align proxy solutions with organizational goals. Contribute to change management process improvement by building standardized change implementation templates. Provide technical guidance and mentorship to team members. Required qualifications, capabilities and skills: 7+ years of hands-on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances and Symantec Management Center (SMC). Experience with other SaaS based Secure Gateway vendor e.g. Zscaler, Netskope etc. Ability to build, test and deploy proxy-based security solutions. Good understanding of network infrastructure, network security concepts and application layer protocols (http/https) and vulnerability mitigation. Good understanding of REST API and container-based deployment models. Understanding of version and revision control practices and procedures. Proficient in use of SEIM tools for investigative purposes. Scripting skills for automation of a Proxy environment and understanding and comfortable working on shell/python scripts and Ansible playbooks. Expertise of networking fundamentals including Network topology, VLANs, Routing, Switching, Global/Local Load Balancing and Firewalls. Soft Skills: Self-Starter who can take initiative and has the ability to work independently and collaboratively. Organized and able to follow JPMC processes designed to minimize risk to the environment. Must have strong communication skills - both written and verbal. Strong critical thinking and problem-solving skills. Strong work ethic with a results-oriented mindset. Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end-to-end project delivery. Demonstrated leadership and collaboration skills in a large enterprise environment. Flexible to work off hours and weekends in a 24x7 on-call rotation. About the Team: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
10/05/2025
Full time
A Lead Infrastructure Engineer within the Proxy Service Delivery team will have the following responsibilities: Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management. Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards. Provide advanced troubleshooting and support for Proxy issues. Collaborate with other IT & business teams to align proxy solutions with organizational goals. Contribute to change management process improvement by building standardized change implementation templates. Provide technical guidance and mentorship to team members. Required qualifications, capabilities and skills: 7+ years of hands-on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances and Symantec Management Center (SMC). Experience with other SaaS based Secure Gateway vendor e.g. Zscaler, Netskope etc. Ability to build, test and deploy proxy-based security solutions. Good understanding of network infrastructure, network security concepts and application layer protocols (http/https) and vulnerability mitigation. Good understanding of REST API and container-based deployment models. Understanding of version and revision control practices and procedures. Proficient in use of SEIM tools for investigative purposes. Scripting skills for automation of a Proxy environment and understanding and comfortable working on shell/python scripts and Ansible playbooks. Expertise of networking fundamentals including Network topology, VLANs, Routing, Switching, Global/Local Load Balancing and Firewalls. Soft Skills: Self-Starter who can take initiative and has the ability to work independently and collaboratively. Organized and able to follow JPMC processes designed to minimize risk to the environment. Must have strong communication skills - both written and verbal. Strong critical thinking and problem-solving skills. Strong work ethic with a results-oriented mindset. Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end-to-end project delivery. Demonstrated leadership and collaboration skills in a large enterprise environment. Flexible to work off hours and weekends in a 24x7 on-call rotation. About the Team: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Network Infrastructure Specialist We are seeking a highly skilled and experienced Network Analyst/Architect to join our dynamic IT team. The ideal candidate will play a crucial role in designing, implementing, and optimizing our enterprise network infrastructure, with a strong focus on cloud networking, automation techniques, and traditional network architectures. You will be responsible for ensuring the seamless integration of cloud-based and on-premise networking technologies, driving performance, scalability, and security across the entire network environment. This position demands a forward-thinking professional who can lead in developing innovative solutions while maintaining and improving our current systems. You will collaborate with IT colleagues, external vendors, and key business stakeholders to ensure that the network infrastructure aligns with our organization's strategic goals and technology initiatives. Key Responsibilities: Design, Implement, and Manage Network Infrastructure Lead the design and deployment of robust, scalable, and high-performing network architectures, including LAN, WAN, WiFi, and cloud networking solutions. Expertise in routing, switching, and network segmentation to support business operations across multiple sites and cloud environments. Design and implement secure network architectures to meet the evolving needs of a hybrid cloud environment. Cloud Networking Expertise Architect and manage cloud-based network solutions (e.g., AWS, Azure, GCP) to support a range of applications and workloads. Ensure high availability and performance of network services in cloud environments, leveraging virtual network functions, VPNs, and direct connections. Design cloud-to-cloud and hybrid cloud architectures with a focus on security and cost optimization. Automation and Scripting Leverage automation tools and scripting (e.g., Ansible, Python, Terraform) to enhance network deployment, configuration management, and ongoing network operations. Develop network automation strategies to improve efficiency, reduce human error, and minimize downtime. Collaborate with DevOps teams to integrate network automation within broader infrastructure-as-code (IaC) practices. Network Monitoring and Troubleshooting Continuously monitor and analyze network performance using various network management tools, identifying and resolving network issues to ensure uptime and stability. Provide proactive troubleshooting for complex networking issues, ensuring minimal disruption to business operations. Security and Compliance Implement and enforce network security policies and procedures to safeguard the integrity and confidentiality of organizational data. Ensure compliance with industry standards, including NIST, PCI-DSS, and GDPR, by enforcing firewall, VPN, and other security measures. Collaboration and Leadership Work closely with cross-functional teams, including cybersecurity, cloud architects, systems engineers, and external vendors to optimize network operations. Mentor junior network engineers and provide technical leadership on large-scale network projects. Minimum Qualifications: Minimum of 5 years of experience in network architecture and analysis, with a focus on cloud networking and traditional enterprise networks. Proven experience with routing and switching (e.g., BGP, OSPF, EIGRP, MPLS), LAN/WAN design, and WiFi technologies. Hands-on experience with cloud networking platforms such as AWS, Azure, or GCP. Strong experience in network automation using scripting tools like Python, Ansible, or Terraform. Skills & Certifications: Industry-recognized certifications (e.g., CCNP, CCIE, AWS Certified Networking, or Azure Network Engineer Associate, Google Network Engineer) are highly desirable. Deep understanding of network security principles, VPNs, firewalls, and access control policies. Knowledge of SD-WAN, virtual networks, and network virtualization technologies is a plus. Soft Skills: Excellent analytical and problem-solving skills. Strong verbal and written communication skills with the ability to convey complex technical concepts to non-technical stakeholders. Ability to work independently as well as in a team-oriented, collaborative environment. Preferred Qualifications: Experience in a DevOps or cloud-native networking environment. Experience with SDN (Software-Defined Networking) Broadcom NSX, Cisco ACI, or SD-WAN solutions Cisco Viptela, Prisma SD-WAN, Fortinet SD-WAN, and cloud-based networking architectures. Strong knowledge of network monitoring and diagnostic tools (Cisco FSO), Dynatrace, or similar platforms.
10/05/2025
Full time
Network Infrastructure Specialist We are seeking a highly skilled and experienced Network Analyst/Architect to join our dynamic IT team. The ideal candidate will play a crucial role in designing, implementing, and optimizing our enterprise network infrastructure, with a strong focus on cloud networking, automation techniques, and traditional network architectures. You will be responsible for ensuring the seamless integration of cloud-based and on-premise networking technologies, driving performance, scalability, and security across the entire network environment. This position demands a forward-thinking professional who can lead in developing innovative solutions while maintaining and improving our current systems. You will collaborate with IT colleagues, external vendors, and key business stakeholders to ensure that the network infrastructure aligns with our organization's strategic goals and technology initiatives. Key Responsibilities: Design, Implement, and Manage Network Infrastructure Lead the design and deployment of robust, scalable, and high-performing network architectures, including LAN, WAN, WiFi, and cloud networking solutions. Expertise in routing, switching, and network segmentation to support business operations across multiple sites and cloud environments. Design and implement secure network architectures to meet the evolving needs of a hybrid cloud environment. Cloud Networking Expertise Architect and manage cloud-based network solutions (e.g., AWS, Azure, GCP) to support a range of applications and workloads. Ensure high availability and performance of network services in cloud environments, leveraging virtual network functions, VPNs, and direct connections. Design cloud-to-cloud and hybrid cloud architectures with a focus on security and cost optimization. Automation and Scripting Leverage automation tools and scripting (e.g., Ansible, Python, Terraform) to enhance network deployment, configuration management, and ongoing network operations. Develop network automation strategies to improve efficiency, reduce human error, and minimize downtime. Collaborate with DevOps teams to integrate network automation within broader infrastructure-as-code (IaC) practices. Network Monitoring and Troubleshooting Continuously monitor and analyze network performance using various network management tools, identifying and resolving network issues to ensure uptime and stability. Provide proactive troubleshooting for complex networking issues, ensuring minimal disruption to business operations. Security and Compliance Implement and enforce network security policies and procedures to safeguard the integrity and confidentiality of organizational data. Ensure compliance with industry standards, including NIST, PCI-DSS, and GDPR, by enforcing firewall, VPN, and other security measures. Collaboration and Leadership Work closely with cross-functional teams, including cybersecurity, cloud architects, systems engineers, and external vendors to optimize network operations. Mentor junior network engineers and provide technical leadership on large-scale network projects. Minimum Qualifications: Minimum of 5 years of experience in network architecture and analysis, with a focus on cloud networking and traditional enterprise networks. Proven experience with routing and switching (e.g., BGP, OSPF, EIGRP, MPLS), LAN/WAN design, and WiFi technologies. Hands-on experience with cloud networking platforms such as AWS, Azure, or GCP. Strong experience in network automation using scripting tools like Python, Ansible, or Terraform. Skills & Certifications: Industry-recognized certifications (e.g., CCNP, CCIE, AWS Certified Networking, or Azure Network Engineer Associate, Google Network Engineer) are highly desirable. Deep understanding of network security principles, VPNs, firewalls, and access control policies. Knowledge of SD-WAN, virtual networks, and network virtualization technologies is a plus. Soft Skills: Excellent analytical and problem-solving skills. Strong verbal and written communication skills with the ability to convey complex technical concepts to non-technical stakeholders. Ability to work independently as well as in a team-oriented, collaborative environment. Preferred Qualifications: Experience in a DevOps or cloud-native networking environment. Experience with SDN (Software-Defined Networking) Broadcom NSX, Cisco ACI, or SD-WAN solutions Cisco Viptela, Prisma SD-WAN, Fortinet SD-WAN, and cloud-based networking architectures. Strong knowledge of network monitoring and diagnostic tools (Cisco FSO), Dynatrace, or similar platforms.
Job Title: Projects engineer 2/3rd line Location: Borehamwood + Hybrid Duration: Permanent Salary: up to 46k per annum DOE Benefits: 28 days AL rising to 29+ BHs + company pension Training: Tailored career path with industry vendor training Do you love successfully delivering IT projects to a range of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career can thrive? If so, we are looking for you to join our team as a Projects Engineer! HOW YOULL MAKE AN IMPACT You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi-strand, complex systems migrations, and security hardening. These projects typically include the implementation of Office 365, EMS (including Intune, Conditional Access, Autopilot and many other 365 security features), Mimecast, Azure platform and Hosted Telephony. Your successful delivery of projects will help our clients achieve the IT roadmap we help set out as well as meet their demands, whether thats due to growth, business change or even an office move. WHO WE ARE LOOKING FOR You have at least 5 years' experience in a commercial IT Support environment, preferably within an MSP and a strong understanding of computer hardware, software, networking, and operating systems You are patient, empathetic and able to communicate technical concepts to non- technical users. You enjoy working as both a part of a team and leveraging the expertise of others to solve problems. You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH Proficiency in Microsoft Office 365 services and email services (Exchange, Exchange Online, Mimecast, Gmail). Familiarity with Intune, including Device Management, Conditional Access Policies, and Autopilot. Knowledge of Jamf, SharePoint Online, Teams setup, and Microsoft Azure administration. Experience with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles. Proficiency in Windows OS (10 and 11) and understanding of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN. Interest and exposure to security, including firewalls and Windows security for servers and workstations. IND-LET
10/05/2025
Full time
Job Title: Projects engineer 2/3rd line Location: Borehamwood + Hybrid Duration: Permanent Salary: up to 46k per annum DOE Benefits: 28 days AL rising to 29+ BHs + company pension Training: Tailored career path with industry vendor training Do you love successfully delivering IT projects to a range of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career can thrive? If so, we are looking for you to join our team as a Projects Engineer! HOW YOULL MAKE AN IMPACT You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi-strand, complex systems migrations, and security hardening. These projects typically include the implementation of Office 365, EMS (including Intune, Conditional Access, Autopilot and many other 365 security features), Mimecast, Azure platform and Hosted Telephony. Your successful delivery of projects will help our clients achieve the IT roadmap we help set out as well as meet their demands, whether thats due to growth, business change or even an office move. WHO WE ARE LOOKING FOR You have at least 5 years' experience in a commercial IT Support environment, preferably within an MSP and a strong understanding of computer hardware, software, networking, and operating systems You are patient, empathetic and able to communicate technical concepts to non- technical users. You enjoy working as both a part of a team and leveraging the expertise of others to solve problems. You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH Proficiency in Microsoft Office 365 services and email services (Exchange, Exchange Online, Mimecast, Gmail). Familiarity with Intune, including Device Management, Conditional Access Policies, and Autopilot. Knowledge of Jamf, SharePoint Online, Teams setup, and Microsoft Azure administration. Experience with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles. Proficiency in Windows OS (10 and 11) and understanding of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN. Interest and exposure to security, including firewalls and Windows security for servers and workstations. IND-LET
Overview Expleo is a trusted partner for end-to-end, integrated engineering, quality services, and management consulting for digital transformation. We help businesses harness unrelenting technological change to deliver innovations that provide a competitive advantage and improve everyday life worldwide. As part of the Expleo Digital and Emerging Technology (DET) team, you will report to the Head of Cybersecurity and play an integral role in our growing Cybersecurity Practice. You will support the delivery of cybersecurity solutions across the Energy and Utilities sector, working with clients to protect critical infrastructure and improve their security posture in line with industry and regulatory expectations. This delivery-focused role centres on infrastructure security, OT/IT boundary protection, and implementation of technical controls across regulated environments. You will contribute to assurance activities, support security design reviews, and assist in deploying cybersecurity measures that enable compliance and operational resilience. The role provides the opportunity to work on complex infrastructure challenges, supporting the protection of nationally significant services through practical, standards-aligned cybersecurity delivery. Responsibilities Deliver and support the implementation of cybersecurity solutions within the Energy and Utilities sector, focusing on infrastructure security and regulatory alignment. Perform security assessments and system hardening activities across cloud, on-premises, and hybrid infrastructure, including servers, endpoints, and network layers. Support the design, implementation, and validation of security controls at the OT/IT boundary, addressing segmentation, access control, logging, and monitoring. Contribute to security architecture and design reviews, providing input to ensure compliance with relevant regulations. Assisted in identifying risks and gaps in current security postures and developing actionable remediation plans in collaboration with client stakeholders. Support assurance activities by preparing technical documentation, implementation evidence, and audit artefacts. Collaborate with multidisciplinary teams, including infrastructure engineers, platform specialists, and client security personnel, to ensure integrated, secure solutions. Stay informed on sector-specific threats, vulnerabilities, and defensive techniques relevant to critical infrastructure and industrial environments. Qualifications A degree (or equivalent experience) in Cybersecurity, Information Security, Computer Science, Network Engineering, or a related technical discipline. Recognised industry certifications in cybersecurity or infrastructure security (CompTIA, ISACA, ISC2, GIAC, Microsoft, CREST, Cisco Security, or equivalent). Certifications in security governance and frameworks: ISO/IEC 27001, NIST CSF, CAF, or CIS Controls. Additional vendor or platform-specific certifications (AWS, Azure, Microsoft, GCP, Palo Alto, CrowdStrike, Tenable) are advantageous. OT/ICS/SCADA-focused certifications: IEC 62443, GRID/GRID+ (SANS/GIAC), GICSP, or equivalent industrial cybersecurity training are desirable. Essential skills Strong understanding of core cybersecurity principles, risk management, and control implementation in critical infrastructure environments. Hands-on experience with infrastructure security across cloud, on-premises, and hybrid environments. Proven ability to implement and assess security controls at the OT/IT boundary, including segmentation, firewalls, monitoring, and remote access safeguards. Familiarity with enterprise security tooling, including vulnerability management platforms, endpoint protection, SIEM, identity and access management, and logging solutions. Knowledge of regulatory frameworks and industry standards relevant to the E&U sector. Ability to conduct technical risk assessments, identify security gaps, and support the development of remediation and improvement plans. Desired skills Understanding of operational technology (OT) and industrial control systems (ICS), including common architectures, protocols, and associated security challenges. Familiarity with security practices in SCADA environments and industrial networks, including secure remote access, DMZ configurations, and asset visibility solutions. Experience with regulatory engagement, audits, and providing evidence to demonstrate compliance with frameworks. Exposure to IT/OT convergence challenges and experience implementing or advising on segmentation and trust zone strategies. Awareness of sector-specific threat actors, attack techniques, and vulnerability trends. Experience Hands-on experience in cybersecurity engineering, infrastructure security, or a related technical role, ideally within regulated or critical infrastructure sectors. Demonstrable experience implementing technical controls and supporting system hardening across IT infrastructure, including cloud, on-premises, and hybrid environments. Experience contributing to security assurance, compliance, or risk management activities in Energy and Utilities or other regulated domains. Proven delivery of security support at the OT/IT boundary, including collaboration with operations, engineering, or control system teams. Familiarity with the deployment and operational use of enterprise security tooling, vulnerability management, and identity/access management platforms. Experience operating in multi-stakeholder environments, balancing priorities across delivery teams, internal cybersecurity functions, and client leadership. What do I need before I apply You must have the right to work in the UK.
10/05/2025
Full time
Overview Expleo is a trusted partner for end-to-end, integrated engineering, quality services, and management consulting for digital transformation. We help businesses harness unrelenting technological change to deliver innovations that provide a competitive advantage and improve everyday life worldwide. As part of the Expleo Digital and Emerging Technology (DET) team, you will report to the Head of Cybersecurity and play an integral role in our growing Cybersecurity Practice. You will support the delivery of cybersecurity solutions across the Energy and Utilities sector, working with clients to protect critical infrastructure and improve their security posture in line with industry and regulatory expectations. This delivery-focused role centres on infrastructure security, OT/IT boundary protection, and implementation of technical controls across regulated environments. You will contribute to assurance activities, support security design reviews, and assist in deploying cybersecurity measures that enable compliance and operational resilience. The role provides the opportunity to work on complex infrastructure challenges, supporting the protection of nationally significant services through practical, standards-aligned cybersecurity delivery. Responsibilities Deliver and support the implementation of cybersecurity solutions within the Energy and Utilities sector, focusing on infrastructure security and regulatory alignment. Perform security assessments and system hardening activities across cloud, on-premises, and hybrid infrastructure, including servers, endpoints, and network layers. Support the design, implementation, and validation of security controls at the OT/IT boundary, addressing segmentation, access control, logging, and monitoring. Contribute to security architecture and design reviews, providing input to ensure compliance with relevant regulations. Assisted in identifying risks and gaps in current security postures and developing actionable remediation plans in collaboration with client stakeholders. Support assurance activities by preparing technical documentation, implementation evidence, and audit artefacts. Collaborate with multidisciplinary teams, including infrastructure engineers, platform specialists, and client security personnel, to ensure integrated, secure solutions. Stay informed on sector-specific threats, vulnerabilities, and defensive techniques relevant to critical infrastructure and industrial environments. Qualifications A degree (or equivalent experience) in Cybersecurity, Information Security, Computer Science, Network Engineering, or a related technical discipline. Recognised industry certifications in cybersecurity or infrastructure security (CompTIA, ISACA, ISC2, GIAC, Microsoft, CREST, Cisco Security, or equivalent). Certifications in security governance and frameworks: ISO/IEC 27001, NIST CSF, CAF, or CIS Controls. Additional vendor or platform-specific certifications (AWS, Azure, Microsoft, GCP, Palo Alto, CrowdStrike, Tenable) are advantageous. OT/ICS/SCADA-focused certifications: IEC 62443, GRID/GRID+ (SANS/GIAC), GICSP, or equivalent industrial cybersecurity training are desirable. Essential skills Strong understanding of core cybersecurity principles, risk management, and control implementation in critical infrastructure environments. Hands-on experience with infrastructure security across cloud, on-premises, and hybrid environments. Proven ability to implement and assess security controls at the OT/IT boundary, including segmentation, firewalls, monitoring, and remote access safeguards. Familiarity with enterprise security tooling, including vulnerability management platforms, endpoint protection, SIEM, identity and access management, and logging solutions. Knowledge of regulatory frameworks and industry standards relevant to the E&U sector. Ability to conduct technical risk assessments, identify security gaps, and support the development of remediation and improvement plans. Desired skills Understanding of operational technology (OT) and industrial control systems (ICS), including common architectures, protocols, and associated security challenges. Familiarity with security practices in SCADA environments and industrial networks, including secure remote access, DMZ configurations, and asset visibility solutions. Experience with regulatory engagement, audits, and providing evidence to demonstrate compliance with frameworks. Exposure to IT/OT convergence challenges and experience implementing or advising on segmentation and trust zone strategies. Awareness of sector-specific threat actors, attack techniques, and vulnerability trends. Experience Hands-on experience in cybersecurity engineering, infrastructure security, or a related technical role, ideally within regulated or critical infrastructure sectors. Demonstrable experience implementing technical controls and supporting system hardening across IT infrastructure, including cloud, on-premises, and hybrid environments. Experience contributing to security assurance, compliance, or risk management activities in Energy and Utilities or other regulated domains. Proven delivery of security support at the OT/IT boundary, including collaboration with operations, engineering, or control system teams. Familiarity with the deployment and operational use of enterprise security tooling, vulnerability management, and identity/access management platforms. Experience operating in multi-stakeholder environments, balancing priorities across delivery teams, internal cybersecurity functions, and client leadership. What do I need before I apply You must have the right to work in the UK.
CENTERPRISE INTERNATIONAL LIMITED
Caerphilly, Mid Glamorgan
Benefits 25 days holiday entitlement rising to 28 days after 5 plus years' service Holiday purchase scheme 2 days for personal wellbeing 1 company supported CSR volunteer day SAGE Employee Benefits Scheme Pension including option to join Salary Exchange for Pension scheme (SXP) (subject to eligibility criteria) Electric Vehicle salary sacrifice scheme (subject to eligibility criteria) Death in service - 4x basic salary Private Medical Insurance, partially subsidised by Ci Salary sacrifice charity donation scheme Ci Christmas savings club Ci lottery Out of town offices with free parking Hybrid working approach - Mon & Fri optional WFH days Business Unit Services - Workplace Services Reporting to Workplace Operations Team Leader Location/site Caerphilly, Wales Vetting requirements Yes Company Overview Centerprise International (Ci) was established in 1983 and has over 40 years of experience and expertise in providing innovative products and services. Our financial strength, and breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth. Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products. Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation. The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists. All employees have the opportunity learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first-hand how a thriving privately owned business operates. Role Description As a Workplace Operations Engineer you will be pivotal in providing expert-level support, managing escalations, and leading complex technical solutions for Centerprise's Managed Service customers. This requires an individual with excellent communication, problem-solving skills, and crucially - the ability to proactively work to a resolution and deliver a high-quality outcome through independent and collaborative working. The role is based from our production facility in Caerphilly where some of the Ci Services team work from, however there is the added opportunity to spend time in other locations such as customer sites or other Ci facilities. Access to a pool car or hire vehicle will be provided for the purposes of travelling to these locations. The role requires management and implementation experience of: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances In the role, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. Working hours fall within the hours of 0700 to 1800 daily, dictated by the shift pattern which you are allocated. Therefore, on occasions you will be required to cover additional shifts in the absence of colleagues, as directed by your manager. Working hours may occasionally include weekend and statutory public holiday working. The Company may from time to time require you to work such additional hours as may be necessary for the proper performance of your duties. Additionally, there is an on-call rota for remote out of hours technical support which would you be a part of. Communication Skills: Effectively communicates his/her thoughts in a well organised and effective manner in order to get the desired message across. Open Communication: Is professional and positive in interacting with others and is able to establish rapport quickly, treating others with courtesy and respect. Drive for Results: Demonstrates a strong work ethic committed to seeing tasks through to completion, whilst taking responsibility for and taking pride in achieving successful results. Problem Solving: Solves routine problems effectively, gathering the information necessary to consider a potential way forward that you can share with your manager. Experience and Skills Proven experience working as a senior engineer within an MSP environment. Excellent problem-solving skills and the ability to manage high-pressure escalations. Strong communication skills with the ability to work effectively with clients and internal teams. Familiarity with ITIL framework and experience in a structured support environment. Expert knowledge of Windows 10/11, Microsoft 365, Intune, Autopilot, Azure AD, Group Policy, Intune Configuration policies and Sentinel. Server Technologies: Virtualisation, particularly Proxmox or Microsoft Hyper-V, Microsoft Windows Server 2012 through to 2022. Public Cloud Solutions: Azure or AWS solution implementation, migration, and support. Exposure to Firewalls - Sophos, Cisco, Fortinet and PF Sense. Network Technologies: LAN/WLAN/WAN. Solid understanding of networking principles (DNS, DHCP, VPNs) and security best practices. Hands-on expertise in PowerShell scripting for automation and system management. Strong experience with desktop virtualisation technologies (e.g., Citrix, VMware Horizon, Windows 365, AVD). Proven experience of managing and fault-finding AV technologies such as Sophos, Defender etc. Exposure to the following backup technologies - Veeam, Carbonite, SaaS Protect, E-Vault. Experience with device management solutions such as SCCM, Jamf, or equivalent. A minimum of 5 years' experience working in a MSP environment. Use of 3rd party patching tools such as Ninja, Action1, Winget etc. Company Profile Customer-Centric - Ensure customer satisfaction is our number one priority Commitment - Be true to your work and go the extra mile to deliver on your promise Courage To Challenge - Have the strength to make a difference and don't be afraid to constructively challenge the status quo Succeed - Be innovative and do all that is reasonable to deliver a positive outcome Dedication - Giving your time and energy in the best interests of the Company Education/Qualifications/Specific training Minimum A-C GCSE or equivalent in Maths and English. ITIL v3/4 Foundation. THE CENTERPRISE GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
09/05/2025
Full time
Benefits 25 days holiday entitlement rising to 28 days after 5 plus years' service Holiday purchase scheme 2 days for personal wellbeing 1 company supported CSR volunteer day SAGE Employee Benefits Scheme Pension including option to join Salary Exchange for Pension scheme (SXP) (subject to eligibility criteria) Electric Vehicle salary sacrifice scheme (subject to eligibility criteria) Death in service - 4x basic salary Private Medical Insurance, partially subsidised by Ci Salary sacrifice charity donation scheme Ci Christmas savings club Ci lottery Out of town offices with free parking Hybrid working approach - Mon & Fri optional WFH days Business Unit Services - Workplace Services Reporting to Workplace Operations Team Leader Location/site Caerphilly, Wales Vetting requirements Yes Company Overview Centerprise International (Ci) was established in 1983 and has over 40 years of experience and expertise in providing innovative products and services. Our financial strength, and breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth. Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products. Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation. The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists. All employees have the opportunity learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first-hand how a thriving privately owned business operates. Role Description As a Workplace Operations Engineer you will be pivotal in providing expert-level support, managing escalations, and leading complex technical solutions for Centerprise's Managed Service customers. This requires an individual with excellent communication, problem-solving skills, and crucially - the ability to proactively work to a resolution and deliver a high-quality outcome through independent and collaborative working. The role is based from our production facility in Caerphilly where some of the Ci Services team work from, however there is the added opportunity to spend time in other locations such as customer sites or other Ci facilities. Access to a pool car or hire vehicle will be provided for the purposes of travelling to these locations. The role requires management and implementation experience of: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances In the role, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. Working hours fall within the hours of 0700 to 1800 daily, dictated by the shift pattern which you are allocated. Therefore, on occasions you will be required to cover additional shifts in the absence of colleagues, as directed by your manager. Working hours may occasionally include weekend and statutory public holiday working. The Company may from time to time require you to work such additional hours as may be necessary for the proper performance of your duties. Additionally, there is an on-call rota for remote out of hours technical support which would you be a part of. Communication Skills: Effectively communicates his/her thoughts in a well organised and effective manner in order to get the desired message across. Open Communication: Is professional and positive in interacting with others and is able to establish rapport quickly, treating others with courtesy and respect. Drive for Results: Demonstrates a strong work ethic committed to seeing tasks through to completion, whilst taking responsibility for and taking pride in achieving successful results. Problem Solving: Solves routine problems effectively, gathering the information necessary to consider a potential way forward that you can share with your manager. Experience and Skills Proven experience working as a senior engineer within an MSP environment. Excellent problem-solving skills and the ability to manage high-pressure escalations. Strong communication skills with the ability to work effectively with clients and internal teams. Familiarity with ITIL framework and experience in a structured support environment. Expert knowledge of Windows 10/11, Microsoft 365, Intune, Autopilot, Azure AD, Group Policy, Intune Configuration policies and Sentinel. Server Technologies: Virtualisation, particularly Proxmox or Microsoft Hyper-V, Microsoft Windows Server 2012 through to 2022. Public Cloud Solutions: Azure or AWS solution implementation, migration, and support. Exposure to Firewalls - Sophos, Cisco, Fortinet and PF Sense. Network Technologies: LAN/WLAN/WAN. Solid understanding of networking principles (DNS, DHCP, VPNs) and security best practices. Hands-on expertise in PowerShell scripting for automation and system management. Strong experience with desktop virtualisation technologies (e.g., Citrix, VMware Horizon, Windows 365, AVD). Proven experience of managing and fault-finding AV technologies such as Sophos, Defender etc. Exposure to the following backup technologies - Veeam, Carbonite, SaaS Protect, E-Vault. Experience with device management solutions such as SCCM, Jamf, or equivalent. A minimum of 5 years' experience working in a MSP environment. Use of 3rd party patching tools such as Ninja, Action1, Winget etc. Company Profile Customer-Centric - Ensure customer satisfaction is our number one priority Commitment - Be true to your work and go the extra mile to deliver on your promise Courage To Challenge - Have the strength to make a difference and don't be afraid to constructively challenge the status quo Succeed - Be innovative and do all that is reasonable to deliver a positive outcome Dedication - Giving your time and energy in the best interests of the Company Education/Qualifications/Specific training Minimum A-C GCSE or equivalent in Maths and English. ITIL v3/4 Foundation. THE CENTERPRISE GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Role Title: Senior Security Engineer - Security Operations Location: London or Sheffield (Hybrid) About the role: RMG Cyber Security Operations is dedicated to safeguarding our information assets and managing security incidents through robust detection, analysis, and response strategies. We are seeking a Senior Security Engineer to enhance our team and contribute to the protection and resilience of our technical infrastructure. As a Senior Security Engineer, you will lead the maintenance and development of key security technologies across RMG's technology estate and provide senior-level expertise in information security to ensure the successful delivery of security projects within the Business as Usual (BAU) Security Operations Function. Join our team and be part of a dynamic environment where your expertise in security operations will play a pivotal role in protecting our technological assets. What will you do? As a Senior Security Engineer, you will work closely with the Head of Security Engineering to maintain and enhance essential security technologies, ensuring the Security Operations team has optimized access to necessary tools and information. You will collaborate with the Director of Security Operations, security architects, and technology operations teams to ensure the correct operation and optimal configuration of supporting security technologies. You will lead technical teams to enhance protection and logging capabilities, maximizing the value of security technologies for the Security Operations team. Reporting duties involve delivering and presenting KPIs, KRIs, and other reports to Heads of Security Engineering and Security Operations, acting as a Subject Matter Expert (SME) for relevant projects and initiatives. You will provide guidance and direction to RMG technology teams, ensuring the correct placement, maintenance, and support of security technologies, and fostering professional relationships to enhance cooperation between stakeholders and Security Operations. You will manage and direct third-party suppliers to ensure effective delivery, maintenance, and support of security technologies, adhering to project timelines and service level agreements. What skills and experience should you have? This role requires experience in a similar position within a large, complex, and technologically diverse organization. Proficiency in deploying, maintaining, and configuring a wide range of security technologies, including SIEM solutions, DLP solutions, firewall solutions, cloud security centers, IPS (Intrusion Prevention Systems), CTI (Cyber Threat Intelligence) solutions, and vulnerability scanners. Proxy solutions like Zscaler are essential. At least one professional certification; CISSP, CISM, CCSP. What we offer you 18% Bonus Car allowance (or cash alternative) Hybrid Working (2-3 days in office) 25 days holiday (plus the option to buy more) Plus, many more benefits! Interview process and next steps We aim to move as quickly as possible! If your application is successful, you will be contacted by one of our recruitment team who will discuss the two-stage interview process with you. We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
09/05/2025
Full time
Role Title: Senior Security Engineer - Security Operations Location: London or Sheffield (Hybrid) About the role: RMG Cyber Security Operations is dedicated to safeguarding our information assets and managing security incidents through robust detection, analysis, and response strategies. We are seeking a Senior Security Engineer to enhance our team and contribute to the protection and resilience of our technical infrastructure. As a Senior Security Engineer, you will lead the maintenance and development of key security technologies across RMG's technology estate and provide senior-level expertise in information security to ensure the successful delivery of security projects within the Business as Usual (BAU) Security Operations Function. Join our team and be part of a dynamic environment where your expertise in security operations will play a pivotal role in protecting our technological assets. What will you do? As a Senior Security Engineer, you will work closely with the Head of Security Engineering to maintain and enhance essential security technologies, ensuring the Security Operations team has optimized access to necessary tools and information. You will collaborate with the Director of Security Operations, security architects, and technology operations teams to ensure the correct operation and optimal configuration of supporting security technologies. You will lead technical teams to enhance protection and logging capabilities, maximizing the value of security technologies for the Security Operations team. Reporting duties involve delivering and presenting KPIs, KRIs, and other reports to Heads of Security Engineering and Security Operations, acting as a Subject Matter Expert (SME) for relevant projects and initiatives. You will provide guidance and direction to RMG technology teams, ensuring the correct placement, maintenance, and support of security technologies, and fostering professional relationships to enhance cooperation between stakeholders and Security Operations. You will manage and direct third-party suppliers to ensure effective delivery, maintenance, and support of security technologies, adhering to project timelines and service level agreements. What skills and experience should you have? This role requires experience in a similar position within a large, complex, and technologically diverse organization. Proficiency in deploying, maintaining, and configuring a wide range of security technologies, including SIEM solutions, DLP solutions, firewall solutions, cloud security centers, IPS (Intrusion Prevention Systems), CTI (Cyber Threat Intelligence) solutions, and vulnerability scanners. Proxy solutions like Zscaler are essential. At least one professional certification; CISSP, CISM, CCSP. What we offer you 18% Bonus Car allowance (or cash alternative) Hybrid Working (2-3 days in office) 25 days holiday (plus the option to buy more) Plus, many more benefits! Interview process and next steps We aim to move as quickly as possible! If your application is successful, you will be contacted by one of our recruitment team who will discuss the two-stage interview process with you. We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
Leonardo UK Ltd
Newcastle Upon Tyne, Tyne And Wear
Job Description: Fire Control Radar Systems Engineer - all levels Are you a systems-thinker? Does solving complex problems interest you? Would you thrive in a collaborative environment? Do you want to apply your skills to a complex problem domain? We are recruiting for a number of Systems Engineering roles where your work may be exploited into: The radar system for the Typhoon fighter jet The radar system for the SAAB Gripen fighter jet The next generation radar system for the Global Combat Air Programme (GCAP) What you'll do as a Fire Control Radar Systems Engineer Systems Engineering spans a range of activities spanning any product lifecycle. These are essential elements enabling delivery of high-performance cutting edge fire control radar systems. As a Systems Engineer, you will bridge the gap between "theoretically possible" and practical. Typical work you might be involved in: Contribute to an early concept study investigating the application of new technology on future platforms Engage with stakeholders to define requirements for a new system Design and integrate new functionality into an existing sub-system in Simulink Collaborate with other engineers to design and prototype a detailed model of a system to understand observed simulated performance Design and prototype algorithms in Matlab, taking into account hardware limitations and constraints. Investigate the cause of anomalies observed during integration or evaluation activities, using real trials data Dependent on experience, you may lead technical activities and initiatives, or you may mentor and coach other engineers. What we're looking for You will have a science-based degree or equivalent experience. You will have worked in industry or will have relevant advanced academic research experience. We are particularly interested in speaking to you if you have experience in any of the following areas: Systems Engineering specialisms, e.g. Problem definition Systems Architecture Synthetic Environments Performance Modelling Verification and Validation System of Systems Domain specialisms, e.g. Digital signal processing RF systems Multi-sensor data fusion and tracking Real time data simulation/generation Security Clearance You must be either a UK national or have UK dual nationality. You must also be eligible for full security clearance and access to UK-caveated and ITAR controlled information. Life at Leonardo With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us. Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology, and lifestyle options (£500 annual allowance) Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year Pension: Award winning pension scheme (up to 15% employer contribution) Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers) Lifestyle: Discounted Gym membership, Cycle to work scheme Training: Free access to more than 4000 online courses via Coursera Referral Incentive: You can earn a reward for successfully referring a friend or family member. Bonus: Scheme in place for all employees at management level and below For a full list of our Company benefits please visit our website. Primary Location: GB - Edinburgh Additional Locations: GB - Newcastle Contract Type: Hybrid Working: Onsite
09/05/2025
Full time
Job Description: Fire Control Radar Systems Engineer - all levels Are you a systems-thinker? Does solving complex problems interest you? Would you thrive in a collaborative environment? Do you want to apply your skills to a complex problem domain? We are recruiting for a number of Systems Engineering roles where your work may be exploited into: The radar system for the Typhoon fighter jet The radar system for the SAAB Gripen fighter jet The next generation radar system for the Global Combat Air Programme (GCAP) What you'll do as a Fire Control Radar Systems Engineer Systems Engineering spans a range of activities spanning any product lifecycle. These are essential elements enabling delivery of high-performance cutting edge fire control radar systems. As a Systems Engineer, you will bridge the gap between "theoretically possible" and practical. Typical work you might be involved in: Contribute to an early concept study investigating the application of new technology on future platforms Engage with stakeholders to define requirements for a new system Design and integrate new functionality into an existing sub-system in Simulink Collaborate with other engineers to design and prototype a detailed model of a system to understand observed simulated performance Design and prototype algorithms in Matlab, taking into account hardware limitations and constraints. Investigate the cause of anomalies observed during integration or evaluation activities, using real trials data Dependent on experience, you may lead technical activities and initiatives, or you may mentor and coach other engineers. What we're looking for You will have a science-based degree or equivalent experience. You will have worked in industry or will have relevant advanced academic research experience. We are particularly interested in speaking to you if you have experience in any of the following areas: Systems Engineering specialisms, e.g. Problem definition Systems Architecture Synthetic Environments Performance Modelling Verification and Validation System of Systems Domain specialisms, e.g. Digital signal processing RF systems Multi-sensor data fusion and tracking Real time data simulation/generation Security Clearance You must be either a UK national or have UK dual nationality. You must also be eligible for full security clearance and access to UK-caveated and ITAR controlled information. Life at Leonardo With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us. Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology, and lifestyle options (£500 annual allowance) Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year Pension: Award winning pension scheme (up to 15% employer contribution) Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers) Lifestyle: Discounted Gym membership, Cycle to work scheme Training: Free access to more than 4000 online courses via Coursera Referral Incentive: You can earn a reward for successfully referring a friend or family member. Bonus: Scheme in place for all employees at management level and below For a full list of our Company benefits please visit our website. Primary Location: GB - Edinburgh Additional Locations: GB - Newcastle Contract Type: Hybrid Working: Onsite
Where you'll fit in & what our team goals are Your role is to support complex network architectures by developing, designing, configuring, and implementing detailed network engineering strategies/solutions that meet and/or exceed capability, flexibility, scalability, performance, and reliability objectives for a variety of large projects, across multiple technologies, within technical area of expertise. You will also provide technical leadership to team/vendor/contractor resources, ensuring viability of designs, flawless execution, and seamless transition into the production environment. How you'll spend your time Independently perform highly complex assignments. Network design, architecture, management, and deployment of new and existing routing and switching within campus and data center networks. Lead proper execution of network changes & updates in accordance with corporate security policies to meet business requirements. Responsible for network performance and security monitoring in addition to being able to troubleshoot network-related issues in a logical manner. Research, recommend, and establish innovative solutions for proper capacity planning that scale with the business growth. Where possible, introduce automation for daily routine administrative tasks. Collaborates with all Information Technology (IT) disciplines. Creates, maintains, and updates documentation with most relevant information. Escalation resource during major incidents and outages as needed. Perform other special project and duties as assigned. Perform problem diagnosis, initiate problem resolution, and provide ongoing life-cycle support for network deployments and upgrades. Collaborate with team members to ensure project scoping activities are aligned with architectural objectives. Participate and provide input into the continual refinement of processes, policies, and best practices to ensure optimal performance and availability of technologies. Continuously develop specialised knowledge and technical subject matter expertise by remaining informed of industry trends, the direction of emerging technologies, and their potential value to the business. To be successful in this role you will have Bachelor's degree in Computer Science or related field; or equivalent work experience. Extensive, relevant networking experience required. Extensive experience with network design and engineering. Strong analytical and customer service abilities. Ability to communicate and articulate technical information across various organisational levels. Strong thought leadership abilities and a highly innovative problem solver. Ability to coach and mentor experienced Network engineering staff. If you also had this, it would be great Cisco Platforms: routing and switching (ISR/ASR/Nexus/Catalyst), wireless, ACI, Meraki, SDWAN, ISE Cloud Networking - AWS, Azure Automation & scripting Network monitoring, NetFlow, capacity management Packet Broker - Gigamon Packet capture and analysis - Gigastor, Opnet, Wireshark Firewalls - Palo Alto, Cisco, Checkpoint F5 - Big IP, LTM, GTM, ASM, AFM Infoblox - DNS, DHCP, NTP About Columbia Threadneedle Investments Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client-base. We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter. Full-Time/Part-Time Full time Worker Sub Type Permanent Job Family Group Technology
09/05/2025
Full time
Where you'll fit in & what our team goals are Your role is to support complex network architectures by developing, designing, configuring, and implementing detailed network engineering strategies/solutions that meet and/or exceed capability, flexibility, scalability, performance, and reliability objectives for a variety of large projects, across multiple technologies, within technical area of expertise. You will also provide technical leadership to team/vendor/contractor resources, ensuring viability of designs, flawless execution, and seamless transition into the production environment. How you'll spend your time Independently perform highly complex assignments. Network design, architecture, management, and deployment of new and existing routing and switching within campus and data center networks. Lead proper execution of network changes & updates in accordance with corporate security policies to meet business requirements. Responsible for network performance and security monitoring in addition to being able to troubleshoot network-related issues in a logical manner. Research, recommend, and establish innovative solutions for proper capacity planning that scale with the business growth. Where possible, introduce automation for daily routine administrative tasks. Collaborates with all Information Technology (IT) disciplines. Creates, maintains, and updates documentation with most relevant information. Escalation resource during major incidents and outages as needed. Perform other special project and duties as assigned. Perform problem diagnosis, initiate problem resolution, and provide ongoing life-cycle support for network deployments and upgrades. Collaborate with team members to ensure project scoping activities are aligned with architectural objectives. Participate and provide input into the continual refinement of processes, policies, and best practices to ensure optimal performance and availability of technologies. Continuously develop specialised knowledge and technical subject matter expertise by remaining informed of industry trends, the direction of emerging technologies, and their potential value to the business. To be successful in this role you will have Bachelor's degree in Computer Science or related field; or equivalent work experience. Extensive, relevant networking experience required. Extensive experience with network design and engineering. Strong analytical and customer service abilities. Ability to communicate and articulate technical information across various organisational levels. Strong thought leadership abilities and a highly innovative problem solver. Ability to coach and mentor experienced Network engineering staff. If you also had this, it would be great Cisco Platforms: routing and switching (ISR/ASR/Nexus/Catalyst), wireless, ACI, Meraki, SDWAN, ISE Cloud Networking - AWS, Azure Automation & scripting Network monitoring, NetFlow, capacity management Packet Broker - Gigamon Packet capture and analysis - Gigastor, Opnet, Wireshark Firewalls - Palo Alto, Cisco, Checkpoint F5 - Big IP, LTM, GTM, ASM, AFM Infoblox - DNS, DHCP, NTP About Columbia Threadneedle Investments Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client-base. We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter. Full-Time/Part-Time Full time Worker Sub Type Permanent Job Family Group Technology
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.
