£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
27/02/2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
We are partnering with a prominent professional organisation that has recently completed a merger to identify skilled and experienced Modern Endpoint Engineers to assist with the ongoing merger and the technical end-user aspects that go along with the project as well as some BAU tasks. Key Responsibilities: Take charge of managing Microsoft Intune environments, focusing on mobile device management (MDM), application protection policies, computer configurations, and Windows Update for Business (WuFB). Develop and troubleshoot policies for iOS/iPadOS devices. Provide administrative support and expertise for MECM/SCCM, including task sequences and application deployment and packaging. Manage and optimize Ivanti Workspace Control to ensure user efficiency and system stability. Troubleshoot and provide 3rd Line Support for Windows 10 and Windows 11 systems. Collaborate with internal teams to implement solutions that align with the merged organization's objectives. Document and share processes for consistency and knowledge sharing. To be considered for the role, you should have the requirements below: A minimum of 2+ years of experience in a 3rd Line Support role, ideally specializing in EUC (End User Computing) or Modern Endpoint solutions. Extensive hands-on experience with Microsoft Intune, MECM/SCCM, Ivanti Workspace Control, and Windows 10/11. Strong knowledge and troubleshooting skills for iOS/iPadOS policies. A proven track record of successfully packaging and deploying applications using MECM/SCCM. Exceptional analytical and problem-solving abilities. Excellent communication skills and the ability to document processes effectively. The role is initially for a 9-month period there is a possibility of extension depending on the client's needs. This role will be based in Belfast but would possibly be fully remote (UK-based candidates) for the best-fit candidate. If you're interested in this role, please forward an up-to-date copy of your CV If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
19/04/2025
Contractor
We are partnering with a prominent professional organisation that has recently completed a merger to identify skilled and experienced Modern Endpoint Engineers to assist with the ongoing merger and the technical end-user aspects that go along with the project as well as some BAU tasks. Key Responsibilities: Take charge of managing Microsoft Intune environments, focusing on mobile device management (MDM), application protection policies, computer configurations, and Windows Update for Business (WuFB). Develop and troubleshoot policies for iOS/iPadOS devices. Provide administrative support and expertise for MECM/SCCM, including task sequences and application deployment and packaging. Manage and optimize Ivanti Workspace Control to ensure user efficiency and system stability. Troubleshoot and provide 3rd Line Support for Windows 10 and Windows 11 systems. Collaborate with internal teams to implement solutions that align with the merged organization's objectives. Document and share processes for consistency and knowledge sharing. To be considered for the role, you should have the requirements below: A minimum of 2+ years of experience in a 3rd Line Support role, ideally specializing in EUC (End User Computing) or Modern Endpoint solutions. Extensive hands-on experience with Microsoft Intune, MECM/SCCM, Ivanti Workspace Control, and Windows 10/11. Strong knowledge and troubleshooting skills for iOS/iPadOS policies. A proven track record of successfully packaging and deploying applications using MECM/SCCM. Exceptional analytical and problem-solving abilities. Excellent communication skills and the ability to document processes effectively. The role is initially for a 9-month period there is a possibility of extension depending on the client's needs. This role will be based in Belfast but would possibly be fully remote (UK-based candidates) for the best-fit candidate. If you're interested in this role, please forward an up-to-date copy of your CV If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Service & Infrastructure Engineer The Role: The role of IT Service & Infrastructure Engineer is to provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services and infrastructure. This includes: End-User Computing (EUC) Hardware & Logistics Application Support Managed Print Services Identity Access Management Email File Management The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions. This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations. In addition, this role will also provide IT support and administration to all back-office systems, which includes bespoke Insurance and Referencing systems. You will also oversee desktop environments for the Group and offer technical assistance to external customers, primarily letting agents and landlords. Furthermore, the role encompasses active participation in the continuous rollout of Service Desk projects, supporting the Service Desk Manager and Infrastructure team as needed. Experience: Demonstrable experience within a busy IT support environment. Extensive knowledge of computer hardware systems. Familiarity with general OS systems and Office Software. Technical Support/Problem Solving skills Incident Management and Request Fulfilment Knowledge of Microsoft, Android and iOS systems and technology Working within a matrixed team Proactive problem solver and independent thinker. Structured and organised - can prioritise and manage a demanding and agile workload Excellent communication and stakeholder management capability Good attention to detail and ability to think laterally Resilient and positive attitude. The IT Service Desk operates between the hours of 08:30 and 17:30 Monday to Friday with Saturday cover from 09:00 to 14:00 on a rotational basis (overtime paid). Why Join Us? Competitive salary and benefits package Flexible working and holiday options Pension, enhanced parental leave, and life insurance Discounts on technology, travel, and leisure Learning and development opportunities Volunteering and charity support days Join a company that values innovation, growth, and its people. Apply now to take the next step in your career. REF-(Apply online only)
18/04/2025
Full time
IT Service & Infrastructure Engineer The Role: The role of IT Service & Infrastructure Engineer is to provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services and infrastructure. This includes: End-User Computing (EUC) Hardware & Logistics Application Support Managed Print Services Identity Access Management Email File Management The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions. This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations. In addition, this role will also provide IT support and administration to all back-office systems, which includes bespoke Insurance and Referencing systems. You will also oversee desktop environments for the Group and offer technical assistance to external customers, primarily letting agents and landlords. Furthermore, the role encompasses active participation in the continuous rollout of Service Desk projects, supporting the Service Desk Manager and Infrastructure team as needed. Experience: Demonstrable experience within a busy IT support environment. Extensive knowledge of computer hardware systems. Familiarity with general OS systems and Office Software. Technical Support/Problem Solving skills Incident Management and Request Fulfilment Knowledge of Microsoft, Android and iOS systems and technology Working within a matrixed team Proactive problem solver and independent thinker. Structured and organised - can prioritise and manage a demanding and agile workload Excellent communication and stakeholder management capability Good attention to detail and ability to think laterally Resilient and positive attitude. The IT Service Desk operates between the hours of 08:30 and 17:30 Monday to Friday with Saturday cover from 09:00 to 14:00 on a rotational basis (overtime paid). Why Join Us? Competitive salary and benefits package Flexible working and holiday options Pension, enhanced parental leave, and life insurance Discounts on technology, travel, and leisure Learning and development opportunities Volunteering and charity support days Join a company that values innovation, growth, and its people. Apply now to take the next step in your career. REF-(Apply online only)
Identity & Access Management Analyst Location: Southampton or London Salary: 50,000 - 55,000 base + Bonus + Good Benefits Package 2-3 days in the office We are currently recruiting for two Identity and Access Management (I&AM) Analyst positions to join a leading financial services organisation in Southampton. This company is a major player in the wealth management sector, overseeing significant customer investments and offering a range of financial services. They are committed to innovation and customer-centricity, making this an exciting time to join their team. As an IAM analyst, you will play a vital role in administering and maintaining IAM security, standards and processes. You will fulfil IAM related requests whilst ensuring others understand IAM requirements and their implementation. This is a chance to work closely with the security architecture team to drive efficient and effective delivery of I&AM across all platforms and technology. The hiring manager confirmed these roles focus on risk around IAM looking at procedures, tech level and governance. The manager confirmed someone coming from a EUC / general technical support background would be considered if they possess very strong communication skills, attention to detail and are motivated to progress. Key Responsibilities Design and administer frameworks for managing user identities, accounts, job profiles and access privileges/ Monitor adoption of IAM frameworks across different business systems and areas. Ensure robust Joiners, Movers & Leavers processes are in place and consistently followed. Manage automated approval flows and execute periodic recertification processes. Collaborate with IT and IS teams to maintain and enhance I&AM systems. Develop and improve I&AM processes, ensuring compliance with best practices and regulatory standards. Educate teams on IAM protocols and procedures Work closely with Identity Security Architects to understand system requirements for IAM Skills and Experience Experience in IAM process development, improvement and fulfilment. Strong understanding of IT security and service management best practices. Excellent analytical and communication skills. Ability to analyse processes, identify control requirements and design processes Experience of Identity Management and Governance tools (e.g. Microsoft AD, Entra, ServiceNow, etc) Please note these are office-based roles in Southampton, ideally requiring on-site attendance five days per week (flexibility for four may be discussed, but not guaranteed). These roles may suit an individual who has held the following roles: IT Security Analyst, IT Security Engineer, EUC Engineer, Technical Support Analyst, or Technical Support Engineer. This role offers the opportunity to contribute to a dynamic and evolving business environment. If you are a motivated professional looking to enhance your career in Identity and Access Management, please submit your application. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
15/04/2025
Full time
Identity & Access Management Analyst Location: Southampton or London Salary: 50,000 - 55,000 base + Bonus + Good Benefits Package 2-3 days in the office We are currently recruiting for two Identity and Access Management (I&AM) Analyst positions to join a leading financial services organisation in Southampton. This company is a major player in the wealth management sector, overseeing significant customer investments and offering a range of financial services. They are committed to innovation and customer-centricity, making this an exciting time to join their team. As an IAM analyst, you will play a vital role in administering and maintaining IAM security, standards and processes. You will fulfil IAM related requests whilst ensuring others understand IAM requirements and their implementation. This is a chance to work closely with the security architecture team to drive efficient and effective delivery of I&AM across all platforms and technology. The hiring manager confirmed these roles focus on risk around IAM looking at procedures, tech level and governance. The manager confirmed someone coming from a EUC / general technical support background would be considered if they possess very strong communication skills, attention to detail and are motivated to progress. Key Responsibilities Design and administer frameworks for managing user identities, accounts, job profiles and access privileges/ Monitor adoption of IAM frameworks across different business systems and areas. Ensure robust Joiners, Movers & Leavers processes are in place and consistently followed. Manage automated approval flows and execute periodic recertification processes. Collaborate with IT and IS teams to maintain and enhance I&AM systems. Develop and improve I&AM processes, ensuring compliance with best practices and regulatory standards. Educate teams on IAM protocols and procedures Work closely with Identity Security Architects to understand system requirements for IAM Skills and Experience Experience in IAM process development, improvement and fulfilment. Strong understanding of IT security and service management best practices. Excellent analytical and communication skills. Ability to analyse processes, identify control requirements and design processes Experience of Identity Management and Governance tools (e.g. Microsoft AD, Entra, ServiceNow, etc) Please note these are office-based roles in Southampton, ideally requiring on-site attendance five days per week (flexibility for four may be discussed, but not guaranteed). These roles may suit an individual who has held the following roles: IT Security Analyst, IT Security Engineer, EUC Engineer, Technical Support Analyst, or Technical Support Engineer. This role offers the opportunity to contribute to a dynamic and evolving business environment. If you are a motivated professional looking to enhance your career in Identity and Access Management, please submit your application. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: Wireless Survey Engineer Location: United Kingdom Contract type: Contract (Outside IR35) About Concept Project Services team is expanding and looking for experienced Wireless Survey Engineers on a contract basis across the UK on an AdHoc basis. Our engineers work across various industries and with a diverse range of clients within the IT sector completing surveying works on a flexible basis. Position Overview: Engineers will be involved in wireless surveying covering a variety of IT clients on a flexible basis - this is the perfect opportunity for engineers seeking 1-2 days work flexibly. Typical Responsibilities Include (but are not limited to): Competitive Rates: Negotiable based on experience (Outside IR35). Ample working experience performing Wireless Survey. Strong background in Wireless / Mobility / Cellular networks and Networking / Internetworking devices, protocols, and operating systems. Possess expert knowledge of Wireless Network Infrastructure and Network Design Responsible for developing high-level and low-level survey design activities. Conduct site Surveys and include designs of RF Systems Ability to acquire new skills in a diverse environment. Demonstrates effective interpersonal skills, able to establish good working relationships globally and collaborate with networks of employees of all levels; able to foster cooperation in others and creative problem-solver. Excellent communication skills Demonstrated experience engineering and supporting network solutions. Candidates should be able to demonstrate the following: Proficiency with installation, troubleshooting, and configuration of a range of IT/EUC/EPOS/server, and/or networking devices. Understanding of latest Wi-Fi technologies Managing wired and wireless networks Strong networking fundamentals to include IP, DHCP, DNS. Thorough understanding of wireless RF, authentication, security, and network management. Virtual Private Networks (VPN) Ideally to have the following certifications RF Safety Awareness Rooftop Worker Safety & Access Working At Height Asbestos Awareness Additional Information: This role falls outside IR35 regulations, so payment will be processed through your own ltd company or an umbrella company. Opportunities for training and professional development. Travel expenses covered. Supportive company culture focused on teamwork and innovation. To apply hit the 'apply now' button or email (url removed)
15/04/2025
Contractor
Job Title: Wireless Survey Engineer Location: United Kingdom Contract type: Contract (Outside IR35) About Concept Project Services team is expanding and looking for experienced Wireless Survey Engineers on a contract basis across the UK on an AdHoc basis. Our engineers work across various industries and with a diverse range of clients within the IT sector completing surveying works on a flexible basis. Position Overview: Engineers will be involved in wireless surveying covering a variety of IT clients on a flexible basis - this is the perfect opportunity for engineers seeking 1-2 days work flexibly. Typical Responsibilities Include (but are not limited to): Competitive Rates: Negotiable based on experience (Outside IR35). Ample working experience performing Wireless Survey. Strong background in Wireless / Mobility / Cellular networks and Networking / Internetworking devices, protocols, and operating systems. Possess expert knowledge of Wireless Network Infrastructure and Network Design Responsible for developing high-level and low-level survey design activities. Conduct site Surveys and include designs of RF Systems Ability to acquire new skills in a diverse environment. Demonstrates effective interpersonal skills, able to establish good working relationships globally and collaborate with networks of employees of all levels; able to foster cooperation in others and creative problem-solver. Excellent communication skills Demonstrated experience engineering and supporting network solutions. Candidates should be able to demonstrate the following: Proficiency with installation, troubleshooting, and configuration of a range of IT/EUC/EPOS/server, and/or networking devices. Understanding of latest Wi-Fi technologies Managing wired and wireless networks Strong networking fundamentals to include IP, DHCP, DNS. Thorough understanding of wireless RF, authentication, security, and network management. Virtual Private Networks (VPN) Ideally to have the following certifications RF Safety Awareness Rooftop Worker Safety & Access Working At Height Asbestos Awareness Additional Information: This role falls outside IR35 regulations, so payment will be processed through your own ltd company or an umbrella company. Opportunities for training and professional development. Travel expenses covered. Supportive company culture focused on teamwork and innovation. To apply hit the 'apply now' button or email (url removed)
Foster + Partners End User Computing Engineer London, Battersea Permanent The EUC Engineer is responsible for providing timely and effective 2nd and 3rd line support services to our growing user base. The team is largely based in our London campus, but may be required to travel to regional offices to provide on site support. The team works closely with first line, audio visual and infrastructure teams to provide a rounded IT service. They also work closely with the programme management office to deliver change projects. The role responsibilities include: Desktop Support Provide 2nd and 3rd line remote and onsite technical support to end users for hardware, software, networking and other IT related issues. Resolve incidents and fulfil service requests in a timely manner. Monitor incidents end-to-end, provide status updates to users, document resolutions in knowledge base. Collaborate with other IT teams to resolve complex cross-domain incidents. Identify opportunities for improvement in processes, knowledge sharing, and technical standards. Hardware Support Install, configure, test, deploy, and troubleshoot end user devices such as desktops, laptops, mobile devices, printers, peripherals etc. following asset management and configuration standards. Software Support Deploy, install, upgrade and troubleshoot standard business applications in collaboration with app owners. Analyse new software request, assess compatibility and approve implementation Infrastructure Support Provide Tier 1 technical support for networking, wireless, VPN, VDI, virtual machines. Escalate complex infrastructure incidents to the relevant teams and coordinate with them for resolution. Collaborate on improving IT infrastructure design, architecture, standards and processes. Mobile Device Support Configure, deploy and support corporate mobile devices as per standards. Troubleshoot end user issues on mobile platforms. VIP Support Develop trusted relationships with executives to provide prompt support for their IT needs. Audio/Visual Support Setup and support audio/visual equipment for meetings and events. Coordinate with AV vendors for maintenance. Proactively test and ensure readiness of AV equipment prior to meetings. Provide timely support during meetings and events. In return we offer a competitive basic salary and generous benefits package which includes 25 days holiday (exc bank holidays), Pension, DIS and discretionary annual bonus
15/04/2025
Full time
Foster + Partners End User Computing Engineer London, Battersea Permanent The EUC Engineer is responsible for providing timely and effective 2nd and 3rd line support services to our growing user base. The team is largely based in our London campus, but may be required to travel to regional offices to provide on site support. The team works closely with first line, audio visual and infrastructure teams to provide a rounded IT service. They also work closely with the programme management office to deliver change projects. The role responsibilities include: Desktop Support Provide 2nd and 3rd line remote and onsite technical support to end users for hardware, software, networking and other IT related issues. Resolve incidents and fulfil service requests in a timely manner. Monitor incidents end-to-end, provide status updates to users, document resolutions in knowledge base. Collaborate with other IT teams to resolve complex cross-domain incidents. Identify opportunities for improvement in processes, knowledge sharing, and technical standards. Hardware Support Install, configure, test, deploy, and troubleshoot end user devices such as desktops, laptops, mobile devices, printers, peripherals etc. following asset management and configuration standards. Software Support Deploy, install, upgrade and troubleshoot standard business applications in collaboration with app owners. Analyse new software request, assess compatibility and approve implementation Infrastructure Support Provide Tier 1 technical support for networking, wireless, VPN, VDI, virtual machines. Escalate complex infrastructure incidents to the relevant teams and coordinate with them for resolution. Collaborate on improving IT infrastructure design, architecture, standards and processes. Mobile Device Support Configure, deploy and support corporate mobile devices as per standards. Troubleshoot end user issues on mobile platforms. VIP Support Develop trusted relationships with executives to provide prompt support for their IT needs. Audio/Visual Support Setup and support audio/visual equipment for meetings and events. Coordinate with AV vendors for maintenance. Proactively test and ensure readiness of AV equipment prior to meetings. Provide timely support during meetings and events. In return we offer a competitive basic salary and generous benefits package which includes 25 days holiday (exc bank holidays), Pension, DIS and discretionary annual bonus
We are looking to recruit an experienced 2nd / 3rd line support engineer who has a wealth of experience providing 1st and 2nd line support in a Microsoft environment. That should include a detailed understanding of Azure, Active Directory (online) Exchange and Office 365. This is an office based support role based in our clients office near Wakefield. To be a success in this role in addition excellent 2nd / 3rd line support experience supporting a Microsoft M365 infrastructure, you will need to have excellent communication skills and be someone who is passionate about customer service. In this role you will be involved in a combination of BAU Support and Project work. Previous experience of EUC / Infrastructure project work would be an advantage. This is an opportunity to become part of a friendly and collaborative infrastructure support team in an organisation that values it's people and will promote internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
14/04/2025
Full time
We are looking to recruit an experienced 2nd / 3rd line support engineer who has a wealth of experience providing 1st and 2nd line support in a Microsoft environment. That should include a detailed understanding of Azure, Active Directory (online) Exchange and Office 365. This is an office based support role based in our clients office near Wakefield. To be a success in this role in addition excellent 2nd / 3rd line support experience supporting a Microsoft M365 infrastructure, you will need to have excellent communication skills and be someone who is passionate about customer service. In this role you will be involved in a combination of BAU Support and Project work. Previous experience of EUC / Infrastructure project work would be an advantage. This is an opportunity to become part of a friendly and collaborative infrastructure support team in an organisation that values it's people and will promote internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Job Title: Desktop support level 1/2 Location: Stonehouse, Gloucestershire Start Date: 5th May 2025 Duration: 3 year contract Rate: £130-140 DOE per day via umbrella as role is inside IR35 Key Responsibilities: Provide technical support and troubleshooting for end-user devices, including hardware and software issues. Manage and support Windows 10/11 environments and related software and applications. Support and troubleshoot mobile devices, particularly BlackBerry and iPhones. Build, configure, replace, and troubleshoot EUC (End User Computing) hardware components. Perform data backup and recovery tasks. Work within virtual, MDM (Mobile Device Management), and VPN environments. Maintain accurate records of work performed and ensure clear, effective communication with end users. Adhere to ITIL processes and work within an ITIL environment. Skillset required Task support, incident support Servicenow updates Good general understanding of IT principles such as Networks, Hardware and Domains Working knowledge of leading software packages such as MS Office and Lotus Notes Good working knowledge of Windows 10/11 and related software and applications Good experience in End User device hardware and software troubleshooting Knowledge of mobile devices, in particular Blackberry and iPhones Experience with building, configuring, replacing and troubleshooting EUC hardware components Good Experience in Data Backup Techniques Familiarity with virtual, MDM and VPN environments Familiarity with Microsoft SCCM would be advantageous CompTIA A+, MCP/MCSE are desirable certifications DELL Certification desirable Knowledge of ITIL and experience of working within an ITIL environment would be beneficial Exceptional customer facing skills Able to communicate clearly and effectively with end users Logical and analytical approach to work Accurate record keeping Able to work unsupervised Good timekeeper Intense focus on quality work Productive and Efficient If you have the suitable skill set, apply now!
14/04/2025
Contractor
Job Title: Desktop support level 1/2 Location: Stonehouse, Gloucestershire Start Date: 5th May 2025 Duration: 3 year contract Rate: £130-140 DOE per day via umbrella as role is inside IR35 Key Responsibilities: Provide technical support and troubleshooting for end-user devices, including hardware and software issues. Manage and support Windows 10/11 environments and related software and applications. Support and troubleshoot mobile devices, particularly BlackBerry and iPhones. Build, configure, replace, and troubleshoot EUC (End User Computing) hardware components. Perform data backup and recovery tasks. Work within virtual, MDM (Mobile Device Management), and VPN environments. Maintain accurate records of work performed and ensure clear, effective communication with end users. Adhere to ITIL processes and work within an ITIL environment. Skillset required Task support, incident support Servicenow updates Good general understanding of IT principles such as Networks, Hardware and Domains Working knowledge of leading software packages such as MS Office and Lotus Notes Good working knowledge of Windows 10/11 and related software and applications Good experience in End User device hardware and software troubleshooting Knowledge of mobile devices, in particular Blackberry and iPhones Experience with building, configuring, replacing and troubleshooting EUC hardware components Good Experience in Data Backup Techniques Familiarity with virtual, MDM and VPN environments Familiarity with Microsoft SCCM would be advantageous CompTIA A+, MCP/MCSE are desirable certifications DELL Certification desirable Knowledge of ITIL and experience of working within an ITIL environment would be beneficial Exceptional customer facing skills Able to communicate clearly and effectively with end users Logical and analytical approach to work Accurate record keeping Able to work unsupervised Good timekeeper Intense focus on quality work Productive and Efficient If you have the suitable skill set, apply now!
End User Technology Analyst - Desktop Support - Trade Floor - Investment Banking Excellent opportunity opens for a confident, enthusiastic and engaging individual with Desktop Engineer/Trade Floor Support experience to join a leading International Bank's team. The successful candidate will be confident and proactive, with an eye for change and growth. In addition to providing day-to-day trade floor, service desk and desktop support, the individual is expected to undertake project work, including: Product evaluations and recommendations Assist in the development of technical standards and operating procedures Provide assistance to Senior Support Analysts Application upgrades and deployments Service Now provisioning You will have the opportunity to support the International Technology management in governance reporting for internal control testing, internal audit and data centre reporting as a regulatory requirement. There will equally be a Project focussed element, where you will get involved in the maintenance and creation of application support documentation and project execution across a range of Front Office and business support application suites. Main Objectives Provide detailed feedback to business managers and leaders Assist with maintaining IT controls, processes and associated reporting. Manage requests for information updates associated to controls and assurance delivery. Active involvement in UK and Group technology resiliency and Disaster Recovery testing and associated planning and reporting. Oversee and support Audit, Risk and Technical control assessment requests. Assistance with regulatory and audit items working with the International Technology Governance Manager Tier 1 customer desktop support and Service Desk operations Hardware support and life cycle management Application installs, moves and changes Application and hardware upgrades and mass deployments Service Desktop project tasks execution Mobility support via BB UEM and WorkSpace One products Support SCCM Patching MS Deployments where and when necessary Updating Audit documentation Monitoring and management of team ITSM/Service Now queues Skills/Knowledge Required Strong Customer/Service focus Team player with self-motivation Well presented professional with good all round communications skills Diligent work ethic to adhere to audit mandated processes Flexible and able to work under pressure Experience in supporting trading floor environments from Service Desk side Knowledge of Windows 10 and Microsoft Office products Strong background in ITSM platforms - eg Service Now, Remedy, Cherwell. Full Blackberry UEM device support Taking on Service Desk projects and ownership whilst liaising with 3rd party vendors and or other Teams within the Bank. Interested? Please Apply! EUC Analyst Desktop Support Engineer Service Desk Trade Floor Support Data Governance Network
23/12/2024
Full time
End User Technology Analyst - Desktop Support - Trade Floor - Investment Banking Excellent opportunity opens for a confident, enthusiastic and engaging individual with Desktop Engineer/Trade Floor Support experience to join a leading International Bank's team. The successful candidate will be confident and proactive, with an eye for change and growth. In addition to providing day-to-day trade floor, service desk and desktop support, the individual is expected to undertake project work, including: Product evaluations and recommendations Assist in the development of technical standards and operating procedures Provide assistance to Senior Support Analysts Application upgrades and deployments Service Now provisioning You will have the opportunity to support the International Technology management in governance reporting for internal control testing, internal audit and data centre reporting as a regulatory requirement. There will equally be a Project focussed element, where you will get involved in the maintenance and creation of application support documentation and project execution across a range of Front Office and business support application suites. Main Objectives Provide detailed feedback to business managers and leaders Assist with maintaining IT controls, processes and associated reporting. Manage requests for information updates associated to controls and assurance delivery. Active involvement in UK and Group technology resiliency and Disaster Recovery testing and associated planning and reporting. Oversee and support Audit, Risk and Technical control assessment requests. Assistance with regulatory and audit items working with the International Technology Governance Manager Tier 1 customer desktop support and Service Desk operations Hardware support and life cycle management Application installs, moves and changes Application and hardware upgrades and mass deployments Service Desktop project tasks execution Mobility support via BB UEM and WorkSpace One products Support SCCM Patching MS Deployments where and when necessary Updating Audit documentation Monitoring and management of team ITSM/Service Now queues Skills/Knowledge Required Strong Customer/Service focus Team player with self-motivation Well presented professional with good all round communications skills Diligent work ethic to adhere to audit mandated processes Flexible and able to work under pressure Experience in supporting trading floor environments from Service Desk side Knowledge of Windows 10 and Microsoft Office products Strong background in ITSM platforms - eg Service Now, Remedy, Cherwell. Full Blackberry UEM device support Taking on Service Desk projects and ownership whilst liaising with 3rd party vendors and or other Teams within the Bank. Interested? Please Apply! EUC Analyst Desktop Support Engineer Service Desk Trade Floor Support Data Governance Network
You will work in a team of engineers who are responsible for the design, deployment and maintenance of solutions using Technology services like Windows 10/11, Configuration Manager, Azure Services (Azure AD, Intune MDM) and hardware devices. As a End User Computing (EUC) Specialist you will join the Devices and Desktop Services team, which supports and enables our global activities by providing a global desktop platform. This area has seen significant growth in the past few years and focuses on group-wide, user-facing technologies that enhance the way the group collaborates and does business. The team is currently engaged in several projects including cloud based productivity and collaboration tools, enhanced mobility and BYOD, virtual desktop enhancements, Windows 10/11, MacBook, security product upgrades, and various business-driven projects. With your self-starter attitude and broad range of experience in the enterprise IT world, you will be responsible for assisting with the design, implementation, and support a Windows 10/11 desktop migration to modern management using MDM technologies and Configuration Manager Current Branch. You will also provide assistance in enhancing or replacing existing operational processes for Windows Endpoints to provide the best possible end user experience. Ideally you will bring the following skills to this role: experience working with Windows 10/11 from an enterprise perspective Windows Defender, Azure, Active directory experience experience with MDM technologies in depth knowledge of System Centre Configuration Manager infrastructure and system maintenance experience working in a DevOps and/or Agile environment scripting skills with Windows PowerShell a strong interest in delivering and enhancing user experience and productivity through mobile solutions an ability to analyse and optimise business processes advanced troubleshooting skills a demonstrated ability to exhibit technical credibility with both IT and business stakeholders an ability to work in projects with complex requirements an understanding of Service Management including change, incident, and problem management as it applies to a large corporate environment and use of an ITSM tool such as Remedy experience on-boarding new tools and technologies, including the related corporate governance processes If this sounds like the right step to take in your career, please apply via the following link. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of 'empowering people to innovate and invest for a better future', we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you'll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.
24/09/2022
Full time
You will work in a team of engineers who are responsible for the design, deployment and maintenance of solutions using Technology services like Windows 10/11, Configuration Manager, Azure Services (Azure AD, Intune MDM) and hardware devices. As a End User Computing (EUC) Specialist you will join the Devices and Desktop Services team, which supports and enables our global activities by providing a global desktop platform. This area has seen significant growth in the past few years and focuses on group-wide, user-facing technologies that enhance the way the group collaborates and does business. The team is currently engaged in several projects including cloud based productivity and collaboration tools, enhanced mobility and BYOD, virtual desktop enhancements, Windows 10/11, MacBook, security product upgrades, and various business-driven projects. With your self-starter attitude and broad range of experience in the enterprise IT world, you will be responsible for assisting with the design, implementation, and support a Windows 10/11 desktop migration to modern management using MDM technologies and Configuration Manager Current Branch. You will also provide assistance in enhancing or replacing existing operational processes for Windows Endpoints to provide the best possible end user experience. Ideally you will bring the following skills to this role: experience working with Windows 10/11 from an enterprise perspective Windows Defender, Azure, Active directory experience experience with MDM technologies in depth knowledge of System Centre Configuration Manager infrastructure and system maintenance experience working in a DevOps and/or Agile environment scripting skills with Windows PowerShell a strong interest in delivering and enhancing user experience and productivity through mobile solutions an ability to analyse and optimise business processes advanced troubleshooting skills a demonstrated ability to exhibit technical credibility with both IT and business stakeholders an ability to work in projects with complex requirements an understanding of Service Management including change, incident, and problem management as it applies to a large corporate environment and use of an ITSM tool such as Remedy experience on-boarding new tools and technologies, including the related corporate governance processes If this sounds like the right step to take in your career, please apply via the following link. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of 'empowering people to innovate and invest for a better future', we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you'll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.
Platform Service Engineer (Corporate) Dunstable Permanent The Platform Services Engineer for Support Centre is responsible for the continued management and support of the Corporate Infrastructure (such as AD, AAD, O365, Intune and Microsoft Identity Manager). About the role: The role holder will use their technical knowledge to continually maintain and monitor the underlying platforms, ensuring they remain performant and available in line with business requirements, suggesting improvements for the support centre infrastructure and contribute towards project delivery with a "cloud first" mentality. What you ll be doing: Be the subject matter expert for core Infrastructure technologies (AD, AAD, Office 365, Intune, AAD Conditional Access, Microsoft Identity Manager, ZScaler etc) Manage the configuration and life cycle management of corporate platforms, ensuring that the systems remain complaint and adhere to our security policies and standards Ongoing administration of core SaaS services such as Office 365, Intune, Exchange Online, AAD, ZScaler, AAD Conditional Access and Microsoft Identity Manager. Facilitate the migration of our on-premise infrastructure to cloud Maintain the Platform Services ticket queues, ensuring that SLA s are met in accordance with the Incident, Major Incident and Problem Management processes Work with third party Vendors to ensure that they continue to provide a consistent level of service Ensure that all platforms remain performant in line with business requirements and have sufficient capacity to deliver the underlying service now and for the future What you ll need: Expert knowledge and understanding of eitherMicrosoft Windows Server 2016 Administration, Active Director/AAD Administration, Microsoft System Centre, Exchange Online or InTune Strong knowledge of technologies such as Powershell, Active Directory or Cloud Computing Knowledge of the latest industry trends / standards / tools / technologies for EUC devices Demonstrable, strong working knowledge of ITIL Service Management framework and process areas Assumes responsibility for escalated incident and problem resolution and uses expertise to offer solution options and recommendations and to direct third parties in their investigations Strong problem-solving and troubleshooting skills with the ability to diagnose and resolve complicated technical issues Strong communication skills with a proven ability to understand key concepts and communicate effectively with technical staff, business stakeholders and senior management/executives In return for your commitment, we ve got some great benefits to offer: • A market competitive base salary + up to 30% annual bonus • Sharesave scheme • A collaborative work culture that focuses on supporting your success • A flexible working policy you can rely on • Up to Family Cover BUPA healthcare • Optional contributory pension matched up to 10% • Up to 25% discount off our brands We re 1,200 hotels and restaurants in the UK, Germany and the UAE, but we re more than that. We re the 35,000 people supporting our brands every day. The ones sourcing the nation s favourite breakfast, plating up family favourites, and the great night s sleep guaranteed people. We re also always preparing for new openings, looking ahead and revamping our online presence. We do it for our guests, and it s the details that keep them returning time and time again. We could be at the end of their road, their trusty choice for business trips, or we could be the place they associate with big celebrations up and down the country. We re a constant in a changing world, and we d love you to join us. Bring your energy, ideas and sense of fun, we re waiting and so are our brands. Meeting our ambitious goals to expand and reach new locations across the globe requires serious planning. It means analysing every little detail, spotting and overcoming barriers and working towards our ambitious plans. Think decision science, pricing, revenue and sales, and you re there. With a lot of doing to be done, you can be part of making big change happen across the globe. Bring your drive and enthusiasm, and we ll welcome you in. Whitbread is an inclusive employer, strongly believing that everyone is unique and there should be no limits to ambition. We welcome your application whatever your background or situation. We are open to flexible working and, where possible, will try to support this.
23/09/2022
Full time
Platform Service Engineer (Corporate) Dunstable Permanent The Platform Services Engineer for Support Centre is responsible for the continued management and support of the Corporate Infrastructure (such as AD, AAD, O365, Intune and Microsoft Identity Manager). About the role: The role holder will use their technical knowledge to continually maintain and monitor the underlying platforms, ensuring they remain performant and available in line with business requirements, suggesting improvements for the support centre infrastructure and contribute towards project delivery with a "cloud first" mentality. What you ll be doing: Be the subject matter expert for core Infrastructure technologies (AD, AAD, Office 365, Intune, AAD Conditional Access, Microsoft Identity Manager, ZScaler etc) Manage the configuration and life cycle management of corporate platforms, ensuring that the systems remain complaint and adhere to our security policies and standards Ongoing administration of core SaaS services such as Office 365, Intune, Exchange Online, AAD, ZScaler, AAD Conditional Access and Microsoft Identity Manager. Facilitate the migration of our on-premise infrastructure to cloud Maintain the Platform Services ticket queues, ensuring that SLA s are met in accordance with the Incident, Major Incident and Problem Management processes Work with third party Vendors to ensure that they continue to provide a consistent level of service Ensure that all platforms remain performant in line with business requirements and have sufficient capacity to deliver the underlying service now and for the future What you ll need: Expert knowledge and understanding of eitherMicrosoft Windows Server 2016 Administration, Active Director/AAD Administration, Microsoft System Centre, Exchange Online or InTune Strong knowledge of technologies such as Powershell, Active Directory or Cloud Computing Knowledge of the latest industry trends / standards / tools / technologies for EUC devices Demonstrable, strong working knowledge of ITIL Service Management framework and process areas Assumes responsibility for escalated incident and problem resolution and uses expertise to offer solution options and recommendations and to direct third parties in their investigations Strong problem-solving and troubleshooting skills with the ability to diagnose and resolve complicated technical issues Strong communication skills with a proven ability to understand key concepts and communicate effectively with technical staff, business stakeholders and senior management/executives In return for your commitment, we ve got some great benefits to offer: • A market competitive base salary + up to 30% annual bonus • Sharesave scheme • A collaborative work culture that focuses on supporting your success • A flexible working policy you can rely on • Up to Family Cover BUPA healthcare • Optional contributory pension matched up to 10% • Up to 25% discount off our brands We re 1,200 hotels and restaurants in the UK, Germany and the UAE, but we re more than that. We re the 35,000 people supporting our brands every day. The ones sourcing the nation s favourite breakfast, plating up family favourites, and the great night s sleep guaranteed people. We re also always preparing for new openings, looking ahead and revamping our online presence. We do it for our guests, and it s the details that keep them returning time and time again. We could be at the end of their road, their trusty choice for business trips, or we could be the place they associate with big celebrations up and down the country. We re a constant in a changing world, and we d love you to join us. Bring your energy, ideas and sense of fun, we re waiting and so are our brands. Meeting our ambitious goals to expand and reach new locations across the globe requires serious planning. It means analysing every little detail, spotting and overcoming barriers and working towards our ambitious plans. Think decision science, pricing, revenue and sales, and you re there. With a lot of doing to be done, you can be part of making big change happen across the globe. Bring your drive and enthusiasm, and we ll welcome you in. Whitbread is an inclusive employer, strongly believing that everyone is unique and there should be no limits to ambition. We welcome your application whatever your background or situation. We are open to flexible working and, where possible, will try to support this.
Location UK Wide The Job on Offer: Capgemini Cloud Infrastructure Services (CIS) UK has the largest Projects & Consulting (P&C) practice in CIS globally - covering all the CIS portfolio. We work on a range of exciting projects for many different clients across all sectors. The roles of EUC Enterprise Architect operates within the Edge capability, focusing on consulting, architecting, designing, building, migrating and testing workplace services and solutions. Your Role: As an Edge Enterprise Architect you will get exposure to the following types of projects and roles: Projects contribution and technical leadership: Participate in design and supervise build and move to run activities Service Design: High-level architecture design Plan and prepare design review presentation with Architects and Service Managers to validate or decide on major architecture evolutions Service Transition: Supervise strategic partners and subcontractors to produce design, build and deploy new IT services (or service changes) Service Catalogue: Maintain service catalogue up-to-date for EUC services Develop road map for the organization - Short term and long term Plan Design and plan roll out of major upgrades Manage hardware roadmap with vendors to ensure smooth transitions: continuous supply chain globally, support of new models by standard OS images and application support for major business applications. Application store: Define and maintain application management process within the store (entrance, suppression, change, approval path) Experience and evidence of working on workplace projects is core to this role. Your Profile: End User Enterprise Architect should have a minimum experience level of 4 years, with evidence of exposure to complex Workplace projects during this time. SKILLS and EXPERIENCE: Significant experience of traditional on-premise, Native Cloud & Hybrid topologies for these services Experience or knowledge with On-Premise & Cloud based MS O365 services including: Exchange, Skype for Business, SharePoint, OneDrive, Teams, Intune Knowledge of Identity management services: Federation & IAM solutions - Azure IAM, Federation Services Service / Data - compliance, management & security (antivirus, encryption, data leakage protection, governance, policies, RBAC, archiving, backups, journalling etc.) End user applications and desktop clients - Microsoft Office (Outlook, Teams, Skype for Business, Lync, browsers etc.) Reporting, monitoring and governance - tools, processes, applications and controls Exposure to various versions of applications & services often found in enterprises - for example: Exchange & O365 Exchange Online, Lync Server ó SfB O365 Knowledge of service & account provisioning - services, processes & methods Licensing management - understanding of Microsoft licensing, management & types Knowledge of or experience with other non-Microsoft messaging, collaboration & unified communications technologies is desirable - SaaS based & on-premise products Be able to lead a technical presentations or proposal and collaborate with SMEs & stakeholders effectively in projects or related deliverable activities Why Capgemini is Unique? • At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. • We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. • Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the Future You Want: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini: Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
21/09/2022
Full time
Location UK Wide The Job on Offer: Capgemini Cloud Infrastructure Services (CIS) UK has the largest Projects & Consulting (P&C) practice in CIS globally - covering all the CIS portfolio. We work on a range of exciting projects for many different clients across all sectors. The roles of EUC Enterprise Architect operates within the Edge capability, focusing on consulting, architecting, designing, building, migrating and testing workplace services and solutions. Your Role: As an Edge Enterprise Architect you will get exposure to the following types of projects and roles: Projects contribution and technical leadership: Participate in design and supervise build and move to run activities Service Design: High-level architecture design Plan and prepare design review presentation with Architects and Service Managers to validate or decide on major architecture evolutions Service Transition: Supervise strategic partners and subcontractors to produce design, build and deploy new IT services (or service changes) Service Catalogue: Maintain service catalogue up-to-date for EUC services Develop road map for the organization - Short term and long term Plan Design and plan roll out of major upgrades Manage hardware roadmap with vendors to ensure smooth transitions: continuous supply chain globally, support of new models by standard OS images and application support for major business applications. Application store: Define and maintain application management process within the store (entrance, suppression, change, approval path) Experience and evidence of working on workplace projects is core to this role. Your Profile: End User Enterprise Architect should have a minimum experience level of 4 years, with evidence of exposure to complex Workplace projects during this time. SKILLS and EXPERIENCE: Significant experience of traditional on-premise, Native Cloud & Hybrid topologies for these services Experience or knowledge with On-Premise & Cloud based MS O365 services including: Exchange, Skype for Business, SharePoint, OneDrive, Teams, Intune Knowledge of Identity management services: Federation & IAM solutions - Azure IAM, Federation Services Service / Data - compliance, management & security (antivirus, encryption, data leakage protection, governance, policies, RBAC, archiving, backups, journalling etc.) End user applications and desktop clients - Microsoft Office (Outlook, Teams, Skype for Business, Lync, browsers etc.) Reporting, monitoring and governance - tools, processes, applications and controls Exposure to various versions of applications & services often found in enterprises - for example: Exchange & O365 Exchange Online, Lync Server ó SfB O365 Knowledge of service & account provisioning - services, processes & methods Licensing management - understanding of Microsoft licensing, management & types Knowledge of or experience with other non-Microsoft messaging, collaboration & unified communications technologies is desirable - SaaS based & on-premise products Be able to lead a technical presentations or proposal and collaborate with SMEs & stakeholders effectively in projects or related deliverable activities Why Capgemini is Unique? • At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. • We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. • Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the Future You Want: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini: Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Would you like to kick start your career in a supportive, energetic and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery Team This is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Executive. The Service Delivery Team are a proficient, fast-paced and exciting team who are committed to providing excellent customer service. This role plays a key part in the expansion of the Service Delivery Team who are focused exclusively on one of Softcat's flagship EUC support contracts. The teamwork alongside the wider Services and Account teams at Softcat to ensure the customer is getting value from their service. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Are you passionate about service delivery and Customer experience? As a 1 st line Service Desk Analyst, you'll be responsible for: First point of contact for user queries relating to support services and Scheduling tasks for onsite engineer team, being mindful of workload Ongoing management of joint team mailbox Proactively manage call queue in ITSM tool to ensure tickets are resolved within agreed SLA's Carry out onboarding/ handover sessions with customers Remote technical sessions to support set up of new devices (MFA etc) and Managing EUC Stock levels and providing weekly reports In busy periods, assist engineers to build, install and troubleshoot Windows related issues What we need from you Be passionate about the delivery of customer service and relationship building Strong communication skills with the capability to deal with a variety of communication types across varied audiences Track record in End User Computing engineering/support, Windows environment and tools such as MDM, Active Directory, Azure AD, Microsoft Office Display initiative and ownership, whilst understanding limits of own authority Please note, you'll be put through SC clearance upon hire, so you'll need to possess either an existing SC clearance or be willing and eligible to undergo the vetting for such clearance. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Rewards We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: Max employer pension contributions of 5% Share incentive plan Life assurance Healthcare Buy extra holiday plus an extra day's holiday on top of your usual entitlement on your birthday Technology vouchers, activity passes, restaurant discount cards Option to add your partner/family to some of the benefits Access to Perklife , our dedicated portal for all perks and flexible benefits Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. Please contact directly if you require a full job description
05/02/2022
Full time
Would you like to kick start your career in a supportive, energetic and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery Team This is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Executive. The Service Delivery Team are a proficient, fast-paced and exciting team who are committed to providing excellent customer service. This role plays a key part in the expansion of the Service Delivery Team who are focused exclusively on one of Softcat's flagship EUC support contracts. The teamwork alongside the wider Services and Account teams at Softcat to ensure the customer is getting value from their service. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Are you passionate about service delivery and Customer experience? As a 1 st line Service Desk Analyst, you'll be responsible for: First point of contact for user queries relating to support services and Scheduling tasks for onsite engineer team, being mindful of workload Ongoing management of joint team mailbox Proactively manage call queue in ITSM tool to ensure tickets are resolved within agreed SLA's Carry out onboarding/ handover sessions with customers Remote technical sessions to support set up of new devices (MFA etc) and Managing EUC Stock levels and providing weekly reports In busy periods, assist engineers to build, install and troubleshoot Windows related issues What we need from you Be passionate about the delivery of customer service and relationship building Strong communication skills with the capability to deal with a variety of communication types across varied audiences Track record in End User Computing engineering/support, Windows environment and tools such as MDM, Active Directory, Azure AD, Microsoft Office Display initiative and ownership, whilst understanding limits of own authority Please note, you'll be put through SC clearance upon hire, so you'll need to possess either an existing SC clearance or be willing and eligible to undergo the vetting for such clearance. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Rewards We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: Max employer pension contributions of 5% Share incentive plan Life assurance Healthcare Buy extra holiday plus an extra day's holiday on top of your usual entitlement on your birthday Technology vouchers, activity passes, restaurant discount cards Option to add your partner/family to some of the benefits Access to Perklife , our dedicated portal for all perks and flexible benefits Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. Please contact directly if you require a full job description
Cloud engineer, £60- £70k, fully remote Your new company Your new company is a personal wealth management and professional services group. The company offers a range of services including financial planning, investment management and personal tax advice. It also offers a variety of business services such as accounting, business tax advice and so on. The company has 24 offices across the UK and intends to keep on expanding into 2022 and beyond. Your new role Your new role will be to provide support for cloud-based applications and services. To lead ad-hoc investigations, identify additional service requirements and assist with the delivery of new projects. To assist the EUC Manager with running a quality-driven, Agile-inspired, proactive and customer/business-oriented service and one that is aligned with the strategic development of all Technology services. What you'll need to succeed Extensive experience working as a 2nd or 3rd line support engineer or cloud specialist with a medium or large organisation. Experience with the transition of ICT services and applications from on premises to the cloud. Experience of development and innovation utilising agile or iterative project techniques and methodologies. Strong understanding of identity (AD, Azure, SSO, MFA) Setting up teams and sharepoint for internal users. Experience of automating tasks within M365 and developing reusable scripts. What you'll get in return A salary of up to £70k The chance to work fully remotely, so applicants from anywhere in the UK are encouraged to apply! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
08/01/2022
Full time
Cloud engineer, £60- £70k, fully remote Your new company Your new company is a personal wealth management and professional services group. The company offers a range of services including financial planning, investment management and personal tax advice. It also offers a variety of business services such as accounting, business tax advice and so on. The company has 24 offices across the UK and intends to keep on expanding into 2022 and beyond. Your new role Your new role will be to provide support for cloud-based applications and services. To lead ad-hoc investigations, identify additional service requirements and assist with the delivery of new projects. To assist the EUC Manager with running a quality-driven, Agile-inspired, proactive and customer/business-oriented service and one that is aligned with the strategic development of all Technology services. What you'll need to succeed Extensive experience working as a 2nd or 3rd line support engineer or cloud specialist with a medium or large organisation. Experience with the transition of ICT services and applications from on premises to the cloud. Experience of development and innovation utilising agile or iterative project techniques and methodologies. Strong understanding of identity (AD, Azure, SSO, MFA) Setting up teams and sharepoint for internal users. Experience of automating tasks within M365 and developing reusable scripts. What you'll get in return A salary of up to £70k The chance to work fully remotely, so applicants from anywhere in the UK are encouraged to apply! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Technical Architect- End user, Modern Workplace, Networks, Office 365, Azure, Pre sales, Transformation A key customer of mine is looking to expand their delivery team due to demand and is seeking a Technical Architect who can help shape the customer journey into the cloud and Modern Workplace with an understanding of infrastructure. The opening: A track record of pre-sales experience and customer engagement- face to face, teams, zoom etc Can write high-quality RFPs/SoWs with little or no support from technical teams Able to deliver compelling presentations at Board level (being able to translate technology into business terms) Track record of solution costing, including technology products and licensing Good understanding of architectural concepts, methodologies and mapping approaches Technical side: Track record (hands-on) of delivering and designing cloud infrastructure projects, Office 365, EUC and EMS security projects Technical experience of the Microsoft cloud (Azure) and end user product ranges- Sharepoint, Office 365 Intune An understanding of networking knowledge (from a design, delivery and support perspective) of: Network Routers, Switches and Firewalls Windows Server, Microsoft SQL Server, Active Director Some benefits to add: A good mix of working from home and office/Client site meetings(to be discussed) Flexi time (flexible start and finish) Working in a team of skilled technical engineers Industry renowned training/certifications and development opportunity Technical Architect- End user, Modern Workplace, Networks, Office 365, Azure, Pre sales, Transformation
05/11/2021
Full time
Technical Architect- End user, Modern Workplace, Networks, Office 365, Azure, Pre sales, Transformation A key customer of mine is looking to expand their delivery team due to demand and is seeking a Technical Architect who can help shape the customer journey into the cloud and Modern Workplace with an understanding of infrastructure. The opening: A track record of pre-sales experience and customer engagement- face to face, teams, zoom etc Can write high-quality RFPs/SoWs with little or no support from technical teams Able to deliver compelling presentations at Board level (being able to translate technology into business terms) Track record of solution costing, including technology products and licensing Good understanding of architectural concepts, methodologies and mapping approaches Technical side: Track record (hands-on) of delivering and designing cloud infrastructure projects, Office 365, EUC and EMS security projects Technical experience of the Microsoft cloud (Azure) and end user product ranges- Sharepoint, Office 365 Intune An understanding of networking knowledge (from a design, delivery and support perspective) of: Network Routers, Switches and Firewalls Windows Server, Microsoft SQL Server, Active Director Some benefits to add: A good mix of working from home and office/Client site meetings(to be discussed) Flexi time (flexible start and finish) Working in a team of skilled technical engineers Industry renowned training/certifications and development opportunity Technical Architect- End user, Modern Workplace, Networks, Office 365, Azure, Pre sales, Transformation
1st / 2nd Line IT Support Engineer Location : London Euston Salary: £20,000 - 24,000 We are looking to add a 2nd Line IT Support Windows Engineer who will be based out of London Euston to join a small MSP for a high profile transport client. You will have the opportunity to be part of a growing 1st and 2nd line team with career opportunities to learn new technologies and be part of a Microsoft and windows environment. Due to the growth of the business, you will have career opportunities available to yourself being part of a team and company that has scaled from 20 people to 85 over the last 16 months. Responsibilities: Onsite escalation point for both users and client IT members Assisting Operational Delivery Manager with monitoring of ticket management across the team Provide 2nd line "deskside" technical support to customers on a variety of devices, systems and technologies, with elements of 1st line support also required via a "Tech Hub" facility Manage the incident and request queues for EUC, sharing workload amongst the team Create and maintain high quality technical documentation and provide accurate customer specific reports Essential Skills: Expert working knowledge of Microsoft Window 10 desktop operating systems Experience of managing Microsoft Active Directory Competent with Microsoft server operating systems An solid appreciation of application and OS deployment mechanisms Nice to haves: Knowledge of Cloud storage solutions, Sharepoint, Box, etc. Agile working environment experience Achieved, or be working towards, an MCSE MCITP qualification in Windows 10 Desktop Administration Experience of Mac OS and iOS devices This role is NOT like your average Managed Services role, but you aren't like most IT Support people, you love a complex problem and you want to learn how to take things to another level. Send your CV to Dan Rodrigues or call us on for a confidential chat on why this role and company is going to make you an absolute 2nd Line guru! This site is based near London Euston station but will be remote with site visits.
14/09/2021
Full time
1st / 2nd Line IT Support Engineer Location : London Euston Salary: £20,000 - 24,000 We are looking to add a 2nd Line IT Support Windows Engineer who will be based out of London Euston to join a small MSP for a high profile transport client. You will have the opportunity to be part of a growing 1st and 2nd line team with career opportunities to learn new technologies and be part of a Microsoft and windows environment. Due to the growth of the business, you will have career opportunities available to yourself being part of a team and company that has scaled from 20 people to 85 over the last 16 months. Responsibilities: Onsite escalation point for both users and client IT members Assisting Operational Delivery Manager with monitoring of ticket management across the team Provide 2nd line "deskside" technical support to customers on a variety of devices, systems and technologies, with elements of 1st line support also required via a "Tech Hub" facility Manage the incident and request queues for EUC, sharing workload amongst the team Create and maintain high quality technical documentation and provide accurate customer specific reports Essential Skills: Expert working knowledge of Microsoft Window 10 desktop operating systems Experience of managing Microsoft Active Directory Competent with Microsoft server operating systems An solid appreciation of application and OS deployment mechanisms Nice to haves: Knowledge of Cloud storage solutions, Sharepoint, Box, etc. Agile working environment experience Achieved, or be working towards, an MCSE MCITP qualification in Windows 10 Desktop Administration Experience of Mac OS and iOS devices This role is NOT like your average Managed Services role, but you aren't like most IT Support people, you love a complex problem and you want to learn how to take things to another level. Send your CV to Dan Rodrigues or call us on for a confidential chat on why this role and company is going to make you an absolute 2nd Line guru! This site is based near London Euston station but will be remote with site visits.
We are currently looking for a Senior Infrastructure Engineer to join a leading Pharmaceutical manufacturing organisation based in the Hertfordshire area. As the Senior Infrastructure Engineer, you will join a wider IT team in a hands on role supporting the company's IT Infrastructure. KEY DUTIES AND RESPONSIBILITIES: In this role you will work in the manufacturing area of the business working on bespoke IT systems with the production staff to deliver infrastructure projects and support incidents across a series of technologies: Network and Security, Server, EUC and manufacturing control systems whilst the business expands on its IT capabilities supporting business growth. The Senior Infrastructure Engineer role will support multi disciplines and the key duties and responsibilities are as follows: 1. As the Infrastructure Engineer you will initially focus on the adoption of manufacturing and laboratory control systems into IT support and help execute infrastructure replacement and improvement projects as well as Architect infrastructure to meet evolving business requirements. 2. The Infrastructure Engineer will maintain and look to continuously improve: Data Centre and Cloud Assets, Virtualisation Platform, Server Platform and Active directory. 3. The role requires outstanding communications skills to work closely with employees, technical resources from IT + 3rd party suppliers and QA on IT quality and validation issues. 4. In this role you will Log all actions in the Service Desk software package (ServiceNow) and help assist with 3rd Line Desktop, Network and IT Support to the 1100 users in the organisation. ROLE REQUIREMENTS: To be successful in your application to this exciting opportunity as the Senior Infrastructure Engineer we are looking to identify the following on your profile and past history: 1. Bachelor's degree in an IT / Computer Science related subject or sufficient experience in Server, Desktop and Network Administration experience. 2. Proven experience working in a manufacturing environment. If this is within the Pharmaceutical sector being highly desirable. 3. A working knowledge and practical experience with Microsoft Server, Desktop and Active Directory Skills, Knowledge of VMWare administration - VSAN and NSX are a bonus and Knowledge of enterprise DR and replication technologies, preferably Veeam Key Words: IT Infrastructure Support Manufacturing Pharmaceutical Software Service desk Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.
09/09/2021
Full time
We are currently looking for a Senior Infrastructure Engineer to join a leading Pharmaceutical manufacturing organisation based in the Hertfordshire area. As the Senior Infrastructure Engineer, you will join a wider IT team in a hands on role supporting the company's IT Infrastructure. KEY DUTIES AND RESPONSIBILITIES: In this role you will work in the manufacturing area of the business working on bespoke IT systems with the production staff to deliver infrastructure projects and support incidents across a series of technologies: Network and Security, Server, EUC and manufacturing control systems whilst the business expands on its IT capabilities supporting business growth. The Senior Infrastructure Engineer role will support multi disciplines and the key duties and responsibilities are as follows: 1. As the Infrastructure Engineer you will initially focus on the adoption of manufacturing and laboratory control systems into IT support and help execute infrastructure replacement and improvement projects as well as Architect infrastructure to meet evolving business requirements. 2. The Infrastructure Engineer will maintain and look to continuously improve: Data Centre and Cloud Assets, Virtualisation Platform, Server Platform and Active directory. 3. The role requires outstanding communications skills to work closely with employees, technical resources from IT + 3rd party suppliers and QA on IT quality and validation issues. 4. In this role you will Log all actions in the Service Desk software package (ServiceNow) and help assist with 3rd Line Desktop, Network and IT Support to the 1100 users in the organisation. ROLE REQUIREMENTS: To be successful in your application to this exciting opportunity as the Senior Infrastructure Engineer we are looking to identify the following on your profile and past history: 1. Bachelor's degree in an IT / Computer Science related subject or sufficient experience in Server, Desktop and Network Administration experience. 2. Proven experience working in a manufacturing environment. If this is within the Pharmaceutical sector being highly desirable. 3. A working knowledge and practical experience with Microsoft Server, Desktop and Active Directory Skills, Knowledge of VMWare administration - VSAN and NSX are a bonus and Knowledge of enterprise DR and replication technologies, preferably Veeam Key Words: IT Infrastructure Support Manufacturing Pharmaceutical Software Service desk Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.
Proactive Appointments
The role will involve supporting and ensuring the security of my clients EUC and Core infrastructure, either cloud based or on premise, this includes: EUC Applications, Microsoft O355 services, Microsoft Azure services and infrastructure including virtual servers, azure storage, physical and virtual networks, data management. The role will also be responsible for operational security in line with security governance defined by the Information Security Officer. The 3rd Line support engineer must have strong experience of technical troubleshooting and problem solving. Depending on projects and tasks, the individual will be required to be available for queries during out of office hours. In addition, as part of this role the individual will be expected to deal with any system issues as and when they occur. Knowledge & Skills Microsoft Azure including Virtual Server Infrastructure, Storage, virtual networks, NVA's specifically Barracuda, Azure Site Recovery Microsoft Office 365 including Exchange Online, Skype for Business, OneDrive, Teams, SharePoint. Windows Server 20012/2016/2019 Microsoft Intune to deploy and managed devices and applications Excellent knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs Good Knowledge of cloud backup systems Experience in installing, configuring and managing Cisco firewalls and HP Switches and Wi-Fi. Knowledge of SQL Server 2012+ Windows Script Host / VBScript / PowerShell Experience of patch management deployment / Windows Software Update Services using Microsoft and Azure cloud technologies Excellent knowledge of Microsoft Windows 10 Enterprise Linux operating systems Understanding of VOIP specifically Skype for Business Ability to perform Research and Development into new systems in preparation for implementation / third line support Qualifications Degree qualified in IT, engineering or numerical discipline or equivalent Cisco CCNA/CCNP: Routing & Switching / Security Microsoft MCSE: Cloud Platform and Infrastructure Microsoft MCSE: Mobility Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
15/02/2019
Proactive Appointments
The role will involve supporting and ensuring the security of my clients EUC and Core infrastructure, either cloud based or on premise, this includes: EUC Applications, Microsoft O355 services, Microsoft Azure services and infrastructure including virtual servers, azure storage, physical and virtual networks, data management. The role will also be responsible for operational security in line with security governance defined by the Information Security Officer. The 3rd Line support engineer must have strong experience of technical troubleshooting and problem solving. Depending on projects and tasks, the individual will be required to be available for queries during out of office hours. In addition, as part of this role the individual will be expected to deal with any system issues as and when they occur. Knowledge & Skills Microsoft Azure including Virtual Server Infrastructure, Storage, virtual networks, NVA's specifically Barracuda, Azure Site Recovery Microsoft Office 365 including Exchange Online, Skype for Business, OneDrive, Teams, SharePoint. Windows Server 20012/2016/2019 Microsoft Intune to deploy and managed devices and applications Excellent knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs Good Knowledge of cloud backup systems Experience in installing, configuring and managing Cisco firewalls and HP Switches and Wi-Fi. Knowledge of SQL Server 2012+ Windows Script Host / VBScript / PowerShell Experience of patch management deployment / Windows Software Update Services using Microsoft and Azure cloud technologies Excellent knowledge of Microsoft Windows 10 Enterprise Linux operating systems Understanding of VOIP specifically Skype for Business Ability to perform Research and Development into new systems in preparation for implementation / third line support Qualifications Degree qualified in IT, engineering or numerical discipline or equivalent Cisco CCNA/CCNP: Routing & Switching / Security Microsoft MCSE: Cloud Platform and Infrastructure Microsoft MCSE: Mobility Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
My client a global publishing company are looking for an experienced Senior Systems Engineer to join their EUC Enterprise Engineering team.
You will ensure that the users are working as effectively and as efficiently as possible so you will be supporting, managing and constantly improving a varied estate of the latest end user technology.
Your responsibilities will include...
- Continual service improvement projects.
- Design and implement a hybrid EUC enterprise stack.
- Work across a wide range of servers including collaboration, systems management, directory
services and identity management platforms.
Skills required...
- Expert knowledge of Microsoft Active Directory domain services and cloud based identity
management.
- Knowledge of PowerShell.
- SCOM/SCCM.
- Strong knowledge of Microsoft Windows server 2012/2016 and Hyper - V.
If the above sounds like you please apply for my immediate attention
29/10/2018
My client a global publishing company are looking for an experienced Senior Systems Engineer to join their EUC Enterprise Engineering team.
You will ensure that the users are working as effectively and as efficiently as possible so you will be supporting, managing and constantly improving a varied estate of the latest end user technology.
Your responsibilities will include...
- Continual service improvement projects.
- Design and implement a hybrid EUC enterprise stack.
- Work across a wide range of servers including collaboration, systems management, directory
services and identity management platforms.
Skills required...
- Expert knowledge of Microsoft Active Directory domain services and cloud based identity
management.
- Knowledge of PowerShell.
- SCOM/SCCM.
- Strong knowledge of Microsoft Windows server 2012/2016 and Hyper - V.
If the above sounds like you please apply for my immediate attention
IT Jobs
Titchfield Dental Practice, 63 Southampton Road, Southampton Rd, Park Gate, Fareham SO31 6AH, UK
Network Administrator - Portsmouth
My client is looking for a Network Administrator to join their team based in the Portsmouth area. The role will involve technical support of EUC, storage area networks, cloud and virtualisation technologies with a core focus on Cisco networking products and security technologies.
The ideal candidate will be an experienced network administrator with a solid background with Cisco products and knowledge of various firewall products - Cisco, ASA Firewalls, Checkpoint, Palo Alto
Key Duties
* Responsible for designing, creating, supporting and improving infrastructure services/platforms
* Continually improving and decommissioning infrastructure services (SaaS, IaaS, PaaS)
* Managing incidents - incident management, change management, release management, problem management - ITIL
* Managing configuration, performance and cost
Technical Requirements
* Strong experience with Cisco networking products
* Knowledge of routing, switching
* Firewalls - ASA Firewalls, Checkpoint, Palo Alto, F5
* LAN/VLAN/VRF
* Experience with EUC, virtualisation, server operating systems, storage solutions - desirable
Salary on offer is £28-35,000 + very strong benefits package
Full JD is available. Send me your latest CV and we can arrange a call to discuss.
- James Turley - IT Recruitment Consultant - (Apply online only)
Network Administrator - Network Engineer - Cisco - Routing - Switching - Firewalls - ASA - Checkpoint
03/05/2017
Network Administrator - Portsmouth
My client is looking for a Network Administrator to join their team based in the Portsmouth area. The role will involve technical support of EUC, storage area networks, cloud and virtualisation technologies with a core focus on Cisco networking products and security technologies.
The ideal candidate will be an experienced network administrator with a solid background with Cisco products and knowledge of various firewall products - Cisco, ASA Firewalls, Checkpoint, Palo Alto
Key Duties
* Responsible for designing, creating, supporting and improving infrastructure services/platforms
* Continually improving and decommissioning infrastructure services (SaaS, IaaS, PaaS)
* Managing incidents - incident management, change management, release management, problem management - ITIL
* Managing configuration, performance and cost
Technical Requirements
* Strong experience with Cisco networking products
* Knowledge of routing, switching
* Firewalls - ASA Firewalls, Checkpoint, Palo Alto, F5
* LAN/VLAN/VRF
* Experience with EUC, virtualisation, server operating systems, storage solutions - desirable
Salary on offer is £28-35,000 + very strong benefits package
Full JD is available. Send me your latest CV and we can arrange a call to discuss.
- James Turley - IT Recruitment Consultant - (Apply online only)
Network Administrator - Network Engineer - Cisco - Routing - Switching - Firewalls - ASA - Checkpoint
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
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