London Sport
Great Dover Street, London SE1 4YB, UK
The Role
We are looking for an enthusiastic and ambitious Innovation Manager to join the growing Digital, Tech and Innovation team at London Sport. The role sits within the Impact & Innovation directorate and will be responsible for developing new initiatives to reduce inactivity. You will be at the forefront of testing and learning, turning our insight into action. The role is fast paced and will work quickly to identify opportunities that have the biggest impact.
What you’ll do:
Support the continued development of the innovation function by championing the innovation pipeline and reinforcing a culture of impactful innovation across all teams.
Encourage problem solving and creativity across all teams and colleagues to develop a pipeline of innovative ideas.
Support and lead colleagues at each stage of the innovation pipeline, taking ideas from conception through the innovation process to secure funding to scale innovation projects.
Speed up our innovation process so we can rapidly test, learn and scale innovative products, services and solutions to reduce inactivity.
Engage with Londoners and stakeholders to develop new products and services to get Londoners active.
Analyse and understand the current landscape to ensure our innovation is insight led and user centered.
Identify and deliver innovative solutions to diversifying income.
Who you are:
You have experience of working collaboratively with multi-disciplinary teams to design and deliver new products or services – this can include income generating as well as projects to get Londoners active.
You are able to develop personas, user stories and user insights through the use of qualitative and quantitative research techniques.
You have experience of using idea generation tools and techniques (either in a workshop setting or individually).
You can demonstrate experience developing products and initiatives from start to finish using iterative testing or prototyping of ideas to quickly and cheaply determine if the idea has legs.
You have the ability to initiate, develop and manage positive stakeholder relationships.
You have excellent communication and interpersonal skills with the ability to enthuse, persuade, negotiate and influence people through all forms of communication.
You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
Aug 21, 2023
Full time
The Role
We are looking for an enthusiastic and ambitious Innovation Manager to join the growing Digital, Tech and Innovation team at London Sport. The role sits within the Impact & Innovation directorate and will be responsible for developing new initiatives to reduce inactivity. You will be at the forefront of testing and learning, turning our insight into action. The role is fast paced and will work quickly to identify opportunities that have the biggest impact.
What you’ll do:
Support the continued development of the innovation function by championing the innovation pipeline and reinforcing a culture of impactful innovation across all teams.
Encourage problem solving and creativity across all teams and colleagues to develop a pipeline of innovative ideas.
Support and lead colleagues at each stage of the innovation pipeline, taking ideas from conception through the innovation process to secure funding to scale innovation projects.
Speed up our innovation process so we can rapidly test, learn and scale innovative products, services and solutions to reduce inactivity.
Engage with Londoners and stakeholders to develop new products and services to get Londoners active.
Analyse and understand the current landscape to ensure our innovation is insight led and user centered.
Identify and deliver innovative solutions to diversifying income.
Who you are:
You have experience of working collaboratively with multi-disciplinary teams to design and deliver new products or services – this can include income generating as well as projects to get Londoners active.
You are able to develop personas, user stories and user insights through the use of qualitative and quantitative research techniques.
You have experience of using idea generation tools and techniques (either in a workshop setting or individually).
You can demonstrate experience developing products and initiatives from start to finish using iterative testing or prototyping of ideas to quickly and cheaply determine if the idea has legs.
You have the ability to initiate, develop and manage positive stakeholder relationships.
You have excellent communication and interpersonal skills with the ability to enthuse, persuade, negotiate and influence people through all forms of communication.
You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Feb 07, 2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
May 09, 2022
Full time
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Aug 26, 2021
Full time
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Description We are a growing management consultancy who are passionate about making a difference. We solve complex client problems in an inclusive environment, whilst having fun. Our aim is simple - to create a highly motivated, talented, and engaged team that enables our clients to be high performers. We do this by transforming and delivering; be it technology, process, or people-orientated change. We are an ambitious company based in London. We are going through our next phase of growth, meaning that anyone who joins us has the opportunity to not only deliver for our clients, but also be involved in helping to shape and run the company. About The Role As a Senior Consultant, you will lead and deliver projects and workstreams that transform client IT/Digital operating models and ways of working. You will have a strong understanding of Agile, Product and Engineering practices having done Agile Scrum Master and/or Product Owner roles. You will have complete autonomy to own your key deliverables across your portfolio. You will also be responsible for developing others within the team, and you will be given full support from senior members of the team. You will also have the opportunity to contribute to internal initiatives that align with the overall business goals and help in building our brand. Responsibilities Deliver IT and digital transformation projects, initiatives and workstreams within our Transformation capability. Understand client challenges and opportunities and develop a plan that aligns with 'best practice' governance frameworks Tailor Waterfall and Agile delivery approaches to manage the delivery Manage and develop key accounts, and drive new business across your portfolio Manage and build day-to-day client relationships Drive internal organisational initiatives that align with the overall business goals Mentor and develop other team members Lead the delivery of internal organisational initiatives Work practically to identify the 'critical path' as well as looking longer-term to view dependencies and potential blockers ahead Support internal organisational initiatives that align with the overall business goals Mentor and coach other members of the team Requirements Demonstrable experience in a client facing/management consultancy environment Demonstrable knowledge and experience in at least one of our capability areas. Proven team player, typically operating as an engagement team member where your primary focus is on executing your assigned work. Demonstrable experience contributing to the delivery of programmes, projects and/or products. Ability to manage day-to-day client relationships on projects Project management skills Business analysis skills Natural problem solver and team player Highly organised and able to meet deadlines Can do attitude with the ability to use own initiative Demonstrable ability to contribute to objectives that are aligned with overall business needs Proficient using Microsoft applications - Outlook, Excel, Word, PowerPoint Nice to Have Passion for IT and digital trends Interest in UX and other areas of design and innovation Experience in coding e.g. SQL, Python Certifications in Agile e.g. SCRUM Master Don't have all the required skills? Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you're more or less qualified, and you feel really enthusiastic about the role and that you're a great match, we'd love to hear from you! Benefits As well as working with an awesome team of people we offer the following benefits to our employees on top of their basic salaries: Monthly Wellness Allowance Company Performance Bonus Travel Allowance Competitive Company Pension Health Insurance (with discounts on gym memberships) Life Insurance 25 days Holiday + public/bank holidays + the opportunity to buy 5 additional days + 1 Additional Company Day off + 1 volunteering day (charity, association or society of your choice) Employee Assistance Program Delicious cake (from a speciality cake shop) on your Birthday Eye Test Vouchers Regular Team Meet-ups and Events Themed Employee Packages (wellbeing and care packages, sustainability packages) Cool and sustainable Company Swag In-House Training and Monthly 1-1 Career Path meetings with Career Manager Support with professional certification and education We have created a working environment where everyone can flourish! Diversity, Equity, and Inclusion is something we take very seriously at Enfuse, not just because we advise our clients on it, but because we genuinely believe in its benefits for society, people, and our company. Countless studies have told us that diverse teams perform better but for us, the most important thing is that diverse teams create a happy workplace. We are an equal opportunity employer and truly embrace diversity in all its forms. We are committed to creating an inclusive environment for all of our people to flourish in by allowing our people to be their authentic selves at work.
Dec 10, 2023
Full time
Description We are a growing management consultancy who are passionate about making a difference. We solve complex client problems in an inclusive environment, whilst having fun. Our aim is simple - to create a highly motivated, talented, and engaged team that enables our clients to be high performers. We do this by transforming and delivering; be it technology, process, or people-orientated change. We are an ambitious company based in London. We are going through our next phase of growth, meaning that anyone who joins us has the opportunity to not only deliver for our clients, but also be involved in helping to shape and run the company. About The Role As a Senior Consultant, you will lead and deliver projects and workstreams that transform client IT/Digital operating models and ways of working. You will have a strong understanding of Agile, Product and Engineering practices having done Agile Scrum Master and/or Product Owner roles. You will have complete autonomy to own your key deliverables across your portfolio. You will also be responsible for developing others within the team, and you will be given full support from senior members of the team. You will also have the opportunity to contribute to internal initiatives that align with the overall business goals and help in building our brand. Responsibilities Deliver IT and digital transformation projects, initiatives and workstreams within our Transformation capability. Understand client challenges and opportunities and develop a plan that aligns with 'best practice' governance frameworks Tailor Waterfall and Agile delivery approaches to manage the delivery Manage and develop key accounts, and drive new business across your portfolio Manage and build day-to-day client relationships Drive internal organisational initiatives that align with the overall business goals Mentor and develop other team members Lead the delivery of internal organisational initiatives Work practically to identify the 'critical path' as well as looking longer-term to view dependencies and potential blockers ahead Support internal organisational initiatives that align with the overall business goals Mentor and coach other members of the team Requirements Demonstrable experience in a client facing/management consultancy environment Demonstrable knowledge and experience in at least one of our capability areas. Proven team player, typically operating as an engagement team member where your primary focus is on executing your assigned work. Demonstrable experience contributing to the delivery of programmes, projects and/or products. Ability to manage day-to-day client relationships on projects Project management skills Business analysis skills Natural problem solver and team player Highly organised and able to meet deadlines Can do attitude with the ability to use own initiative Demonstrable ability to contribute to objectives that are aligned with overall business needs Proficient using Microsoft applications - Outlook, Excel, Word, PowerPoint Nice to Have Passion for IT and digital trends Interest in UX and other areas of design and innovation Experience in coding e.g. SQL, Python Certifications in Agile e.g. SCRUM Master Don't have all the required skills? Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you're more or less qualified, and you feel really enthusiastic about the role and that you're a great match, we'd love to hear from you! Benefits As well as working with an awesome team of people we offer the following benefits to our employees on top of their basic salaries: Monthly Wellness Allowance Company Performance Bonus Travel Allowance Competitive Company Pension Health Insurance (with discounts on gym memberships) Life Insurance 25 days Holiday + public/bank holidays + the opportunity to buy 5 additional days + 1 Additional Company Day off + 1 volunteering day (charity, association or society of your choice) Employee Assistance Program Delicious cake (from a speciality cake shop) on your Birthday Eye Test Vouchers Regular Team Meet-ups and Events Themed Employee Packages (wellbeing and care packages, sustainability packages) Cool and sustainable Company Swag In-House Training and Monthly 1-1 Career Path meetings with Career Manager Support with professional certification and education We have created a working environment where everyone can flourish! Diversity, Equity, and Inclusion is something we take very seriously at Enfuse, not just because we advise our clients on it, but because we genuinely believe in its benefits for society, people, and our company. Countless studies have told us that diverse teams perform better but for us, the most important thing is that diverse teams create a happy workplace. We are an equal opportunity employer and truly embrace diversity in all its forms. We are committed to creating an inclusive environment for all of our people to flourish in by allowing our people to be their authentic selves at work.
WHAT YOU'LL DO The BCG X Portfolio Strategy & Practice Area Commercial Activation team plays a critical role in shaping a differentiated portfolio of digital & AI offerings in strong partnership with the 20 BCG Practice Areas to help accelerate BCG's commercial agenda. Your objective will be to drive activities/projects that will accelerate business growth across our BCG Industry and Functional Practice Areas, and to focus our investments on the most critical digital & AI solutions that we develop, build, and sell to clients. Responsibilities include: Supporting our portfolio management function within BCG X, including operational & investment decisions for existing and new offerings Working closely with a subset of 20+ BCG X Industry & Functional Practice Area Leaders to drive BCG X strategy, priorities, investments, and innovation, for each of their industries/functions, including enabling BCG X Partners & teams to accelerate offering/product development and go-to-market across regions Driving & supporting leadership meetings and facilitating a strong partnership model between BCG X and BCG Industry/Functional Leaders Strengthening community engagement (e.g., running meeting/events) Developing cross-portfolio analyses and novel strategic approaches and processes to drive change in the organization This role offers the opportunity to work core strategic topics for both BCG & BCG X to support continued growth of the firm Direct engagement with BCG X global leadership team, BCG X and BCG Practice Area Leaders, and Product/Offering Leaders Active management of a portfolio of 50+ high-impact products tackling a variety of challenges for clients Day-to-day support to drive X business for a subset of 20 industry/functional practice areas Opportunity to consistently introduce new approaches and process improvements with impact across BCG X YOU'RE GOOD AT Strategic thinking and decision support on key offering investments and direction Problem solving and analytical skills, with ability to apply strong business judgment in ambiguous environments Entrepreneurial mindset to proactively drive new ideas & activities Senior stakeholder management & influence Ability to manage complexity and juggle across multiple parallel workstreams YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's or Master's Degree or equivalent in business, finance, engineering, or related field 4+ years of work experience in strategy consulting for a top tier firm, ideally as an Associate/Senior Associate/Consultant or as Knowledge Team Mgrs at BCG (or equivalent) Ability to work effectively in a global environment with people at all organizational levels Strong problem-solving skills Strong communication, networking, and teaming skills, with ability to manage and influence a variety of senior stakeholders Proactive, highly organized and pragmatic - must be able to smartly manage competing priorities and multiple workstreams on a consistent basis Strong PowerPoint, Excel, and presentations skills Good to have Interest in technology, digital, data science, product management topics Knowledge of BCG industry/functional Practice Areas and/or software/data products helpful YOU'LL WORK WITH BCG X Global Leadership Team BCG X & BCG Industry & Functional Practice Area leads BCG X & Practice Area Product/Offering leaders BCG X Finance (Product and Commerical) Other BCG X & BCG functional teams (Marketing, Business Management & Staffing, IP/legal, etc.)
Dec 10, 2023
Full time
WHAT YOU'LL DO The BCG X Portfolio Strategy & Practice Area Commercial Activation team plays a critical role in shaping a differentiated portfolio of digital & AI offerings in strong partnership with the 20 BCG Practice Areas to help accelerate BCG's commercial agenda. Your objective will be to drive activities/projects that will accelerate business growth across our BCG Industry and Functional Practice Areas, and to focus our investments on the most critical digital & AI solutions that we develop, build, and sell to clients. Responsibilities include: Supporting our portfolio management function within BCG X, including operational & investment decisions for existing and new offerings Working closely with a subset of 20+ BCG X Industry & Functional Practice Area Leaders to drive BCG X strategy, priorities, investments, and innovation, for each of their industries/functions, including enabling BCG X Partners & teams to accelerate offering/product development and go-to-market across regions Driving & supporting leadership meetings and facilitating a strong partnership model between BCG X and BCG Industry/Functional Leaders Strengthening community engagement (e.g., running meeting/events) Developing cross-portfolio analyses and novel strategic approaches and processes to drive change in the organization This role offers the opportunity to work core strategic topics for both BCG & BCG X to support continued growth of the firm Direct engagement with BCG X global leadership team, BCG X and BCG Practice Area Leaders, and Product/Offering Leaders Active management of a portfolio of 50+ high-impact products tackling a variety of challenges for clients Day-to-day support to drive X business for a subset of 20 industry/functional practice areas Opportunity to consistently introduce new approaches and process improvements with impact across BCG X YOU'RE GOOD AT Strategic thinking and decision support on key offering investments and direction Problem solving and analytical skills, with ability to apply strong business judgment in ambiguous environments Entrepreneurial mindset to proactively drive new ideas & activities Senior stakeholder management & influence Ability to manage complexity and juggle across multiple parallel workstreams YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's or Master's Degree or equivalent in business, finance, engineering, or related field 4+ years of work experience in strategy consulting for a top tier firm, ideally as an Associate/Senior Associate/Consultant or as Knowledge Team Mgrs at BCG (or equivalent) Ability to work effectively in a global environment with people at all organizational levels Strong problem-solving skills Strong communication, networking, and teaming skills, with ability to manage and influence a variety of senior stakeholders Proactive, highly organized and pragmatic - must be able to smartly manage competing priorities and multiple workstreams on a consistent basis Strong PowerPoint, Excel, and presentations skills Good to have Interest in technology, digital, data science, product management topics Knowledge of BCG industry/functional Practice Areas and/or software/data products helpful YOU'LL WORK WITH BCG X Global Leadership Team BCG X & BCG Industry & Functional Practice Area leads BCG X & Practice Area Product/Offering leaders BCG X Finance (Product and Commerical) Other BCG X & BCG functional teams (Marketing, Business Management & Staffing, IP/legal, etc.)
Job Title: IT Applications Manager Location: Home based or Bolton/Hybrid Flexible Working: Occasional travel to Head Office or services around the UK Contract Type: Permanent Salary: Between £28,000 - £33,000 per annum Outcomes First Group is Great Place to Work certified - it's official! We're also taking part in the national 4 Day Working Week pilot which makes joining us now even more appealing (T&Cs apply) We have a great opportunity to join Outcomes First Group as an IT Applications Manager and be a critical part of our operational success. As our new IT Applications Manager, you will help figure out what specific applications are needed to improve IT operations across all areas of the business. You will be responsible for overseeing the implementation, configuration and deployment of SaaS products across the organisation. Your key responsibilities will include ensuring our various SaaS products are properly integrated with other internal systems whilst making sure any critical business data is passed to our data warehouse. You will monitor system performance through a combination of colleague feedback and reported errors, acting as the relationship interface with 3rd parties to get issues resolved. You will also provide support to users and help develop training material ensuring all applications are used effectively. What are we looking for: • Work experience as an Application Manager or similar role • Familiarity with agile and/or project management techniques • Hands-on experience managing all stages of the product life cycle - Requirements > Design/Proposal > Develop > Test > Implement• Hands-on experience of product configuration management, access control and resolution of end-user issues resulting from configuration errors/conflicts • Ability to meet project objectives within product and contract constraints• Excellent communication, organisational and interpersonal skills• Strong stakeholder management and customer service skills• Educational systems knowledge would be an advantage in particular behaviour management systems (for example Sleuth) If you have a background in business and semi-technical roles, this could be the perfect fit for you. About IT: With four key functions spanning from Service Desk, Security, Infrastructure, Projects and Applications. Our IT team runs on the ethos of promoting from within and building lifelong careers. Working with our highly experienced team, joining us means exposure to a range of problems, solutions, and technologies. We work as one driven unit to ensure that our goal to help build incredible futures for all the individuals who use our services is achieved. About the Group Outcomes First Group exists to make sure vulnerable people get the opportunities they need, whether that involves providing them with specialist education or residential care where they can thrive. There are two organisations in our Outcomes First family: Acorn Education and Care and Options Autism. Together, we educate, care for and support young people across the UK, empowering them to be happy and make their way in the world. Why work for us? Your well-being is very important to us, and we know that being able to choose the benefits that suit you and your family will support your well-being. Whatever your role and wherever you're located, you'll love VISTA, our flexible benefits platform which lets you tailor your benefits package. And when your circumstances change no problem. You can flex, trade and add to your benefits package to suit your circumstances, chose from • Holidays starting at 25 days per annum with options to buy an additional 5 days • Critical illness covers and life assurance options• Company Pension with options to increase your contributions• Private medical and dental Insurance• 100's of discount options valid in the UK and abroad• Eco-Car Scheme • "Your Wellbeing Matters"- access to a wide range of first-class mental health support services and physical health checks• Career development opportunities• Professional support networks and groups• 4-Day working week - 'rest-day' could be any day Mon-Fri (agreed with Manager), available after successful completion of probationary period for full-time workers only We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. We are an Equal Opportunities Employer. Winner UK Best Workplaces for Women Awards 2023, for the past 3 years. Winner UK Great Place to Work Awards, for the past 4 years.
Dec 10, 2023
Full time
Job Title: IT Applications Manager Location: Home based or Bolton/Hybrid Flexible Working: Occasional travel to Head Office or services around the UK Contract Type: Permanent Salary: Between £28,000 - £33,000 per annum Outcomes First Group is Great Place to Work certified - it's official! We're also taking part in the national 4 Day Working Week pilot which makes joining us now even more appealing (T&Cs apply) We have a great opportunity to join Outcomes First Group as an IT Applications Manager and be a critical part of our operational success. As our new IT Applications Manager, you will help figure out what specific applications are needed to improve IT operations across all areas of the business. You will be responsible for overseeing the implementation, configuration and deployment of SaaS products across the organisation. Your key responsibilities will include ensuring our various SaaS products are properly integrated with other internal systems whilst making sure any critical business data is passed to our data warehouse. You will monitor system performance through a combination of colleague feedback and reported errors, acting as the relationship interface with 3rd parties to get issues resolved. You will also provide support to users and help develop training material ensuring all applications are used effectively. What are we looking for: • Work experience as an Application Manager or similar role • Familiarity with agile and/or project management techniques • Hands-on experience managing all stages of the product life cycle - Requirements > Design/Proposal > Develop > Test > Implement• Hands-on experience of product configuration management, access control and resolution of end-user issues resulting from configuration errors/conflicts • Ability to meet project objectives within product and contract constraints• Excellent communication, organisational and interpersonal skills• Strong stakeholder management and customer service skills• Educational systems knowledge would be an advantage in particular behaviour management systems (for example Sleuth) If you have a background in business and semi-technical roles, this could be the perfect fit for you. About IT: With four key functions spanning from Service Desk, Security, Infrastructure, Projects and Applications. Our IT team runs on the ethos of promoting from within and building lifelong careers. Working with our highly experienced team, joining us means exposure to a range of problems, solutions, and technologies. We work as one driven unit to ensure that our goal to help build incredible futures for all the individuals who use our services is achieved. About the Group Outcomes First Group exists to make sure vulnerable people get the opportunities they need, whether that involves providing them with specialist education or residential care where they can thrive. There are two organisations in our Outcomes First family: Acorn Education and Care and Options Autism. Together, we educate, care for and support young people across the UK, empowering them to be happy and make their way in the world. Why work for us? Your well-being is very important to us, and we know that being able to choose the benefits that suit you and your family will support your well-being. Whatever your role and wherever you're located, you'll love VISTA, our flexible benefits platform which lets you tailor your benefits package. And when your circumstances change no problem. You can flex, trade and add to your benefits package to suit your circumstances, chose from • Holidays starting at 25 days per annum with options to buy an additional 5 days • Critical illness covers and life assurance options• Company Pension with options to increase your contributions• Private medical and dental Insurance• 100's of discount options valid in the UK and abroad• Eco-Car Scheme • "Your Wellbeing Matters"- access to a wide range of first-class mental health support services and physical health checks• Career development opportunities• Professional support networks and groups• 4-Day working week - 'rest-day' could be any day Mon-Fri (agreed with Manager), available after successful completion of probationary period for full-time workers only We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. We are an Equal Opportunities Employer. Winner UK Best Workplaces for Women Awards 2023, for the past 3 years. Winner UK Great Place to Work Awards, for the past 4 years.
Job title: Infrastructure Engineer Responsible to: Head of IT Operations Location: Bolton (at least one day a week) Contract: Monday - Friday between 8am to 6pm rota Salary: Up to £45,000 per annum Outcomes First Group is Great Place to Work certified - it's official! We're also taking part in the national 4 Day Working Week pilot which makes joining us now even more appealing (T&Cs apply) About the role: Outcomes First Group have an exciting new opportunity for an Infrastructure Engineer to join our IT Team. With a key focus Customer Service, you'll be part of a team of engineers responsible for the support, maintenance, upgrade, and expansion of Infrastructures services across Outcomes First Group's large estate of offices, schools, and care homes. You will be responsible planned improvements as well as day-to-day support and management of the voice and data Infrastructure across the Group including resolution of complex issues, working on projects and supporting the business ensuring the company infrastructure is fit for purpose. As a member of the Infrastructure Engineering Team, you'll also be involved in strategic developments and improvements to our Microsoft 365 tenant and Wide Area Network- the foundations used by colleagues and students across the Group. What we are looking for: The successful candidate will have the following: Technical skills : • Windows server experience (essential) • Active Directory (essential) • Microsoft 365\Azure experience (essential) • Understanding of virtualization (essential) • Solid understanding of Lan/Wan technologies (essential) • Knowledge of MDM (essential) • Networking experience (essential) • Cisco Meraki Experience (essential) • VOIP/Telephony solutions (preferred) • SQL knowledge (preferred) You will also have: • Between 3 to 5 years' 3rd line role experience within a technical support desk or MSP. (essential) • Holds a professional qualification (Microsoft Stack, Azure, MCSA, CCNA etc) or an IT Degree or working towards one. (essential) • Strong knowledge of Microsoft products desktop and server platforms. (essential) • Strong knowledge of working within an ITIL framework. (essential) • Strong understanding of IT infrastructure. (essential) • Demonstrated efficient and effective use of problem-solving and task prioritization to solve complex challenges. (essential) • Extensive knowledge of enterprise ethernets, Vlan, routing, switching and IP addressing. (essential) • A broad technical knowledge of PC's/peripherals and their architecture. (essential) • Strong working knowledge of current software packages and operating system. (preferred) • Strong customer service skills. (essential) • Must have strong attention to detail, the ability to follow processes and procedures and take ownership of tasks or issues. • Excellent communication, organisational and interpersonal skills. • Ability/willingness to learn, prioritize workload and meet tight deadlines. • Ability to work on own initiative, tackle tasks proactively, address and resolve problems and able to follow a methodical approach to service issues. • Contributes to, supports, and works within the team. • Ability to work well with challenging customers and under pressure. As part of the role, you will be expected to travel to school, care home and office locations in the UK when required. You will also be expected to do training and keep professional qualifications up to date and relevant to the post. About IT: With four key functions spanning from Service Desk, Security, Infrastructure, Projects and Applications. Our IT team runs on the ethos of promoting from within and building lifelong careers. Working with our highly experienced team, joining us means exposure to a range of problems, solutions, and technologies. We work as one driven unit to ensure that our goal to help build incredible futures for all the individuals who use our services is achieved. About the Group Outcomes First Group exists to make sure vulnerable people get the opportunities they need, whether that involves providing them with specialist education or residential care where they can thrive. There are two organisations in our Outcomes First family: Acorn Education and Care and Options Autism. Together, we educate, care for and support young people across the UK, empowering them to be happy and make their way in the world. Why work for us? Your well-being is very important to us, and we know that being able to choose the benefits that suit you and your family will support your well-being. Whatever your role and wherever you're located, you'll love VISTA, our flexible benefits platform which lets you tailor your benefits package. And when your circumstances change no problem. You can flex, trade and add to your benefits package to suit your circumstances, chose from • Holidays starting at 25 days per annum with options to buy an additional 5 days • Critical illness covers and life assurance options • Company Pension with options to increase your contributions • Private medical and dental Insurance • 100's of discount options valid in the UK and abroad • Eco-Car Scheme • "Your Wellbeing Matters"- access to a wide range of first-class mental health support services and physical health checks • Career development opportunities • Professional support networks and groups • 4-Day working week - 'rest-day' could be any day Mon-Fri (agreed with Manager), available after successful completion of probationary period for full-time workers only We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. We are an Equal Opportunities Employer. Winner UK Best Workplaces for Women Awards 2023, for the past 3 years. Winner UK Great Place to Work Awards, for the past 4 years.
Dec 10, 2023
Full time
Job title: Infrastructure Engineer Responsible to: Head of IT Operations Location: Bolton (at least one day a week) Contract: Monday - Friday between 8am to 6pm rota Salary: Up to £45,000 per annum Outcomes First Group is Great Place to Work certified - it's official! We're also taking part in the national 4 Day Working Week pilot which makes joining us now even more appealing (T&Cs apply) About the role: Outcomes First Group have an exciting new opportunity for an Infrastructure Engineer to join our IT Team. With a key focus Customer Service, you'll be part of a team of engineers responsible for the support, maintenance, upgrade, and expansion of Infrastructures services across Outcomes First Group's large estate of offices, schools, and care homes. You will be responsible planned improvements as well as day-to-day support and management of the voice and data Infrastructure across the Group including resolution of complex issues, working on projects and supporting the business ensuring the company infrastructure is fit for purpose. As a member of the Infrastructure Engineering Team, you'll also be involved in strategic developments and improvements to our Microsoft 365 tenant and Wide Area Network- the foundations used by colleagues and students across the Group. What we are looking for: The successful candidate will have the following: Technical skills : • Windows server experience (essential) • Active Directory (essential) • Microsoft 365\Azure experience (essential) • Understanding of virtualization (essential) • Solid understanding of Lan/Wan technologies (essential) • Knowledge of MDM (essential) • Networking experience (essential) • Cisco Meraki Experience (essential) • VOIP/Telephony solutions (preferred) • SQL knowledge (preferred) You will also have: • Between 3 to 5 years' 3rd line role experience within a technical support desk or MSP. (essential) • Holds a professional qualification (Microsoft Stack, Azure, MCSA, CCNA etc) or an IT Degree or working towards one. (essential) • Strong knowledge of Microsoft products desktop and server platforms. (essential) • Strong knowledge of working within an ITIL framework. (essential) • Strong understanding of IT infrastructure. (essential) • Demonstrated efficient and effective use of problem-solving and task prioritization to solve complex challenges. (essential) • Extensive knowledge of enterprise ethernets, Vlan, routing, switching and IP addressing. (essential) • A broad technical knowledge of PC's/peripherals and their architecture. (essential) • Strong working knowledge of current software packages and operating system. (preferred) • Strong customer service skills. (essential) • Must have strong attention to detail, the ability to follow processes and procedures and take ownership of tasks or issues. • Excellent communication, organisational and interpersonal skills. • Ability/willingness to learn, prioritize workload and meet tight deadlines. • Ability to work on own initiative, tackle tasks proactively, address and resolve problems and able to follow a methodical approach to service issues. • Contributes to, supports, and works within the team. • Ability to work well with challenging customers and under pressure. As part of the role, you will be expected to travel to school, care home and office locations in the UK when required. You will also be expected to do training and keep professional qualifications up to date and relevant to the post. About IT: With four key functions spanning from Service Desk, Security, Infrastructure, Projects and Applications. Our IT team runs on the ethos of promoting from within and building lifelong careers. Working with our highly experienced team, joining us means exposure to a range of problems, solutions, and technologies. We work as one driven unit to ensure that our goal to help build incredible futures for all the individuals who use our services is achieved. About the Group Outcomes First Group exists to make sure vulnerable people get the opportunities they need, whether that involves providing them with specialist education or residential care where they can thrive. There are two organisations in our Outcomes First family: Acorn Education and Care and Options Autism. Together, we educate, care for and support young people across the UK, empowering them to be happy and make their way in the world. Why work for us? Your well-being is very important to us, and we know that being able to choose the benefits that suit you and your family will support your well-being. Whatever your role and wherever you're located, you'll love VISTA, our flexible benefits platform which lets you tailor your benefits package. And when your circumstances change no problem. You can flex, trade and add to your benefits package to suit your circumstances, chose from • Holidays starting at 25 days per annum with options to buy an additional 5 days • Critical illness covers and life assurance options • Company Pension with options to increase your contributions • Private medical and dental Insurance • 100's of discount options valid in the UK and abroad • Eco-Car Scheme • "Your Wellbeing Matters"- access to a wide range of first-class mental health support services and physical health checks • Career development opportunities • Professional support networks and groups • 4-Day working week - 'rest-day' could be any day Mon-Fri (agreed with Manager), available after successful completion of probationary period for full-time workers only We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. We are an Equal Opportunities Employer. Winner UK Best Workplaces for Women Awards 2023, for the past 3 years. Winner UK Great Place to Work Awards, for the past 4 years.
At Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We help our clients think and do, delivering strategy and software engineering that gives them the confidence to take on their toughest challenges and improve the lives of their people and customers. We have worked on a variety of projects from cloud service integrations, building Data Lake and Microservice platforms, through to building apps, voice recognition platforms and offering digital strategy consulting. We have worked across several industries, with clients including Screwfix, Next, Travel Lodge a Gym Group. We are ranked 8th in the UK's Best Workplace 2022 list, 30th on the E-consultancy Top 100 Digital Agencies 2019 list (7th in the Technical Agencies list) and recent winners of Best Cloud Native Project and Best Digital Services Company of the Year at the International Cloud Awards. About the role: Ensono is continuing its growth and building a cloud-native managed service offering for our clients. We are looking for energetic and skilled remote Site Reliability Engineers to join us on this exciting new journey.As a Site Reliability Engineer, you and your team will be responsible for between four and ten of Ensono cloud-native managed services clients. Ensono has invested time to create templated cloud-native solutions to provide value to our clients. They have loved what we've done so far and want us to operate these applications in production on their behalf. In response to this demand, Ensono is applying Site Reliability Engineering principles to disrupt the traditional Managed Services approach and deliver something that empowers our customers and turns technology into an efficiency, growth and innovation multiplier.The successful candidate will be reporting into the Head of SRE and will start supporting our clients immediately. New projects are in the pipeline, so you will also be working with our pre-sales and delivery teams to ensure operations are considered long before handover. We are just starting on our journey to Site Reliability Engineering, so we are eager to continue to learn from industry leaders and your experiences in delivering Site Reliability Engineering to build a sustainable workplace that delivers a service which will delight our customers. What you will be doing As a Site Reliability Engineer, your overarching responsibility is to ensure we meet our clients' Service Level Objectives, and we respond to incidents in a timely and professional manner. Your responsibilities will include: Monitoring our client's services using modern tools and SRE practices. Responding to incidents originating from 2nd line support within the times set out in the SLA (being on-call). Performing and assisting in root cause analysis and blameless post-mortems to enable incidents to be understood and avoided in the future. Improving the testing and release procedure. Planning for and making changes to capacity to balance the demand vs. cost saving equation better. Undertaking improvements to the infrastructure and product. Making changes to client's services based upon operational or business needs. Advising and supporting the further development of Ensono Intellectual Property to ensure future projects benefit from what we learn. What you'll bring to Ensono: We are looking for people who will bring a level of expertise to our Managed Services team Expertise in the following will be required: A comprehensive understanding of Site Reliability Engineering Experience working with a cloud service provider (ideally Azure or AWS) Strong examples of implementing automation/solutions by code (preferably Python, C#, Java, or Go) Commercial experience working with compute technologies (such as Kubernetes, or Serverless) Designed, implemented, and/or supported solutions in a production environment Strong interpersonal and communication skills to work in a fast-paced and rapidly changing dynamic environment Any additional expertise of the following will be very beneficial: Experience with CI/CD pipeline tools (such as Azure DevOps, GitHub Actions, Gitlab CI) Experience with monitoring, logging tools (such as Azure Monitor, CloudWatch or Prometheus) Experience with ITSM tools (such as ServiceNow, OpsGenie, or PagerDuty) Working with an Infrastructure as Code tool (Terraform, ARM, CloudFormation or Deployment Manager) Excellent troubleshooting skills that span systems, networks (TCP/IP), and code Expert knowledge of Linux internals and tuning What we can offer you: We will give you a place to strive and grow, where you will have the opportunity to work on interesting, yet challenging projects. Applying your thinking to build a better world founded on intelligent technologies.We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged. Whether at one of the internal monthly events, such as Lunch & Learns, Tech Time, and internal competency meet-ups, or at one of our community groups, such as football, gaming, yoga, or wellbeing; we have strived to build a business where everyone feels welcomed, included, and valued. Our benefits include: Competitive base with uncapped commission 27 days annual leave (plus bank holidays) 1/2 day on your birthday Sabbatical options at 5 & 10 years Discretionary bonus Up to 5 days study leave and 10+ training vendors Generous company pension Private healthcare for you and your family Payroll giving Enhanced parental and dependent leave Equity appreciation program and incentive plan Life and income protection Additional benefits such as discounted gym memberships, cycle scheme, EAP (Employee Assistance Programme) and more! If this all sounds great, we would love to hear from you! Seniority level Entry level Employment type Full-time Job function Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Ensono by 2x Get notified about new Site Reliability Engineer jobs in United Kingdom . London, England, United Kingdom 1 month ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 month ago Mid-level Software Engineer (Frontend, Backend or Fullstack) Leeds, England, United Kingdom 2 days ago London, England, United Kingdom 2 months ago Edinburgh, Scotland, United Kingdom 2 weeks ago London, England, United Kingdom 2 months ago London, England, United Kingdom 2 months ago City of London, England, United Kingdom 6 days ago London, England, United Kingdom 1 year ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Dec 09, 2023
Full time
At Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We help our clients think and do, delivering strategy and software engineering that gives them the confidence to take on their toughest challenges and improve the lives of their people and customers. We have worked on a variety of projects from cloud service integrations, building Data Lake and Microservice platforms, through to building apps, voice recognition platforms and offering digital strategy consulting. We have worked across several industries, with clients including Screwfix, Next, Travel Lodge a Gym Group. We are ranked 8th in the UK's Best Workplace 2022 list, 30th on the E-consultancy Top 100 Digital Agencies 2019 list (7th in the Technical Agencies list) and recent winners of Best Cloud Native Project and Best Digital Services Company of the Year at the International Cloud Awards. About the role: Ensono is continuing its growth and building a cloud-native managed service offering for our clients. We are looking for energetic and skilled remote Site Reliability Engineers to join us on this exciting new journey.As a Site Reliability Engineer, you and your team will be responsible for between four and ten of Ensono cloud-native managed services clients. Ensono has invested time to create templated cloud-native solutions to provide value to our clients. They have loved what we've done so far and want us to operate these applications in production on their behalf. In response to this demand, Ensono is applying Site Reliability Engineering principles to disrupt the traditional Managed Services approach and deliver something that empowers our customers and turns technology into an efficiency, growth and innovation multiplier.The successful candidate will be reporting into the Head of SRE and will start supporting our clients immediately. New projects are in the pipeline, so you will also be working with our pre-sales and delivery teams to ensure operations are considered long before handover. We are just starting on our journey to Site Reliability Engineering, so we are eager to continue to learn from industry leaders and your experiences in delivering Site Reliability Engineering to build a sustainable workplace that delivers a service which will delight our customers. What you will be doing As a Site Reliability Engineer, your overarching responsibility is to ensure we meet our clients' Service Level Objectives, and we respond to incidents in a timely and professional manner. Your responsibilities will include: Monitoring our client's services using modern tools and SRE practices. Responding to incidents originating from 2nd line support within the times set out in the SLA (being on-call). Performing and assisting in root cause analysis and blameless post-mortems to enable incidents to be understood and avoided in the future. Improving the testing and release procedure. Planning for and making changes to capacity to balance the demand vs. cost saving equation better. Undertaking improvements to the infrastructure and product. Making changes to client's services based upon operational or business needs. Advising and supporting the further development of Ensono Intellectual Property to ensure future projects benefit from what we learn. What you'll bring to Ensono: We are looking for people who will bring a level of expertise to our Managed Services team Expertise in the following will be required: A comprehensive understanding of Site Reliability Engineering Experience working with a cloud service provider (ideally Azure or AWS) Strong examples of implementing automation/solutions by code (preferably Python, C#, Java, or Go) Commercial experience working with compute technologies (such as Kubernetes, or Serverless) Designed, implemented, and/or supported solutions in a production environment Strong interpersonal and communication skills to work in a fast-paced and rapidly changing dynamic environment Any additional expertise of the following will be very beneficial: Experience with CI/CD pipeline tools (such as Azure DevOps, GitHub Actions, Gitlab CI) Experience with monitoring, logging tools (such as Azure Monitor, CloudWatch or Prometheus) Experience with ITSM tools (such as ServiceNow, OpsGenie, or PagerDuty) Working with an Infrastructure as Code tool (Terraform, ARM, CloudFormation or Deployment Manager) Excellent troubleshooting skills that span systems, networks (TCP/IP), and code Expert knowledge of Linux internals and tuning What we can offer you: We will give you a place to strive and grow, where you will have the opportunity to work on interesting, yet challenging projects. Applying your thinking to build a better world founded on intelligent technologies.We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged. Whether at one of the internal monthly events, such as Lunch & Learns, Tech Time, and internal competency meet-ups, or at one of our community groups, such as football, gaming, yoga, or wellbeing; we have strived to build a business where everyone feels welcomed, included, and valued. Our benefits include: Competitive base with uncapped commission 27 days annual leave (plus bank holidays) 1/2 day on your birthday Sabbatical options at 5 & 10 years Discretionary bonus Up to 5 days study leave and 10+ training vendors Generous company pension Private healthcare for you and your family Payroll giving Enhanced parental and dependent leave Equity appreciation program and incentive plan Life and income protection Additional benefits such as discounted gym memberships, cycle scheme, EAP (Employee Assistance Programme) and more! If this all sounds great, we would love to hear from you! Seniority level Entry level Employment type Full-time Job function Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Ensono by 2x Get notified about new Site Reliability Engineer jobs in United Kingdom . London, England, United Kingdom 1 month ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 month ago Mid-level Software Engineer (Frontend, Backend or Fullstack) Leeds, England, United Kingdom 2 days ago London, England, United Kingdom 2 months ago Edinburgh, Scotland, United Kingdom 2 weeks ago London, England, United Kingdom 2 months ago London, England, United Kingdom 2 months ago City of London, England, United Kingdom 6 days ago London, England, United Kingdom 1 year ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
JOB OVERVIEW The Role At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That's why our IT team works closely with stakeholders to develop and implement technology solutions. As a Solution Architect you will report to the Head of Enterprise Architecture and Head of Solutions, and work with Project Managers and Business Analysts on multiple projects and programmes to identify the technology needs that support the solution. You will be a go an important between for multiple stakeholders within technology and across the business. What you will be doing Owning the end-to-end solution, pulling together solution options with relevant 3rd parties and identifying the best solution in terms of cost-benefit and architectural fit Becoming the "technology expert" for multiple applications across several domains Developing and maintaining current solution architectures and becoming the main contact source who understands the capabilities and processes that support each applications use Understanding security constraints, creating support models and aiding with quality assurance and training activities for delivery of systems and applications across the group Supporting colleagues across Group Technology, and being proactive in developing solution architecture approach and standards Becoming part of an expanding solutions architecture team What we are looking for Experience in a Solution Architect/Design role or similar Experience of working with multiple 3rd party vendors and development partners, with the ability to influence their approach to solution design Understanding of Oracle ERP systems Understanding of integration platforms Ideally previous experience in Retail, Logistics, FMCG, Manufacturing or CPG How we reward our teams Hybrid working model from home and in the office 4pm Friday Finish Flexible Working 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday Family Friendly Leave Competitive Pension Contribution Sharesave Scheme Annual Bonus based on company and personal performance Competitive Salary and Car Allowance Private Medical Insurance Staff Discount Card for stores and online About us WHSmith have occupied our place in our customers' hearts for over two decades. You'll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres - as well as right across the world! We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture. Celebrating 230 years, we're proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we're proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us
Dec 09, 2023
Full time
JOB OVERVIEW The Role At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That's why our IT team works closely with stakeholders to develop and implement technology solutions. As a Solution Architect you will report to the Head of Enterprise Architecture and Head of Solutions, and work with Project Managers and Business Analysts on multiple projects and programmes to identify the technology needs that support the solution. You will be a go an important between for multiple stakeholders within technology and across the business. What you will be doing Owning the end-to-end solution, pulling together solution options with relevant 3rd parties and identifying the best solution in terms of cost-benefit and architectural fit Becoming the "technology expert" for multiple applications across several domains Developing and maintaining current solution architectures and becoming the main contact source who understands the capabilities and processes that support each applications use Understanding security constraints, creating support models and aiding with quality assurance and training activities for delivery of systems and applications across the group Supporting colleagues across Group Technology, and being proactive in developing solution architecture approach and standards Becoming part of an expanding solutions architecture team What we are looking for Experience in a Solution Architect/Design role or similar Experience of working with multiple 3rd party vendors and development partners, with the ability to influence their approach to solution design Understanding of Oracle ERP systems Understanding of integration platforms Ideally previous experience in Retail, Logistics, FMCG, Manufacturing or CPG How we reward our teams Hybrid working model from home and in the office 4pm Friday Finish Flexible Working 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday Family Friendly Leave Competitive Pension Contribution Sharesave Scheme Annual Bonus based on company and personal performance Competitive Salary and Car Allowance Private Medical Insurance Staff Discount Card for stores and online About us WHSmith have occupied our place in our customers' hearts for over two decades. You'll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres - as well as right across the world! We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture. Celebrating 230 years, we're proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we're proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us
(this position is remote and can be located anywhere in Europe) What we believe In the past two years, more than a trillion dollars have been invested in software companies at record prices. And in many cases, the underlying tech is the greatest enabler to the business strategy.But has the approach to govern technology value creation caught up to the magnitude of the risk? We believe a better way is possible - a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle - and that's what we do. Our role We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology. What we value You could be a good fit for Crosslake if you see yourself reflected in our guiding values: Service. Weeffectchange by empowering others. Curiosity. We believe great advice starts with deep understanding. Credibility. Our expertise is earned and proven. Commitment .It's our privilege to serve clients in their critical moments. Creativity. We are inspired by the constant pursuit of better. In this role you will: Work with our private equity and portfolio company clients, consulting on how to apply an information security vision and strategy in alignment with customer business objectives. Work with customers to assess and address information security risks. Interact with customers executives (EX: CIO, CTO, CEO, DPO) to understand and implement desired change in the customers organization. Assist in leading enterprise-wide cybersecurity operations teams, processes, and responses. Assist in managing customer security programs including the achievement and/or maintenance of key compliance initiatives such as SOC, ISO27001, NIST, PCI, and SOX. Execute and direct the identification, containment, mitigation, and recovery activities related to cybersecurity incidents that may negatively impact customer assets or services. Represent Crosslake in industry cybersecurity forums and working groups, including sector-specific cyber threat intelligence communities. Work with customers to evaluate, implement, and secure key systems within their environment. Analyze and assess customer systems for security / risk exposure and provide business-prioritized remediation recommendations. Assist in handling the documentation, development, implementation, and maintenance of processes related to strong security and compliance controls in customer environments. Work with Operations teams to ensure security architectures are appropriately assessed and able to be supported. Work with Engineering and Operations teams to implement new technologies and security solutions in alignment with industry best practice and commonly accepted principles of secure design. Knowledge Knowledge of legal and regulatory requirements, including the frameworks such as ISO27001, PCI, HIPAA, SOC, SOX, and NIST. Strong knowledge around the requirements of the above frameworks and implementing security best practices within an organization. Solid understanding of business management processes, including employing information security risk management and cybersecurity technologies Knowledge of application security, cloud security, encryption techniques, identity and access management, mobile security, network security, and virtualization security. Education/Experience 15+ years securing organizations as an in-house team member or advisor / consultant in roles like: Chief Information Security Officer, Director / Manager of Information Security, Director / Manager of Compliance, Principal Security Analyst, Principal Security Engineer, Security Architect Demonstrated history of being able to successfully implement security controls within an organization. Experience in leading within a fast-paced, complex organization. CISSP or equivalent certification is preferred. Skills Ability to work from home (or an office of your choosing) and be self-directed, but also effectively collaborate with the team in both a remote and in-person capacity. Strong technical acumen and technical horsepower Be willing to learn and take on new areas that may be outside of your initial comfort zone. Passion towards making others great and making a high-performing team even better. An action-oriented personality - you know how to get stuff done. Great communicator to peers, clients, executive leadership, and boards Understanding customer objectives and driving results toward those objectives Ability to learn fast and on-the-job. Responding effectively to rapid change in needs, processes, and technologies Ability to understand key concepts and communicate clearly and concisely, including technical details and processes. Ability to collaborate effectively and build relationships at all levels, especially with senior leaders. Strong organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands for resources. Robust analytical, data processing, and problem-solving skills Proficiency in process formulation and improvement Strong analytical skills, including managing multiple projects under strict timelines and working effectively in a dynamic environment to meet objectives.
Dec 09, 2023
Full time
(this position is remote and can be located anywhere in Europe) What we believe In the past two years, more than a trillion dollars have been invested in software companies at record prices. And in many cases, the underlying tech is the greatest enabler to the business strategy.But has the approach to govern technology value creation caught up to the magnitude of the risk? We believe a better way is possible - a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle - and that's what we do. Our role We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology. What we value You could be a good fit for Crosslake if you see yourself reflected in our guiding values: Service. Weeffectchange by empowering others. Curiosity. We believe great advice starts with deep understanding. Credibility. Our expertise is earned and proven. Commitment .It's our privilege to serve clients in their critical moments. Creativity. We are inspired by the constant pursuit of better. In this role you will: Work with our private equity and portfolio company clients, consulting on how to apply an information security vision and strategy in alignment with customer business objectives. Work with customers to assess and address information security risks. Interact with customers executives (EX: CIO, CTO, CEO, DPO) to understand and implement desired change in the customers organization. Assist in leading enterprise-wide cybersecurity operations teams, processes, and responses. Assist in managing customer security programs including the achievement and/or maintenance of key compliance initiatives such as SOC, ISO27001, NIST, PCI, and SOX. Execute and direct the identification, containment, mitigation, and recovery activities related to cybersecurity incidents that may negatively impact customer assets or services. Represent Crosslake in industry cybersecurity forums and working groups, including sector-specific cyber threat intelligence communities. Work with customers to evaluate, implement, and secure key systems within their environment. Analyze and assess customer systems for security / risk exposure and provide business-prioritized remediation recommendations. Assist in handling the documentation, development, implementation, and maintenance of processes related to strong security and compliance controls in customer environments. Work with Operations teams to ensure security architectures are appropriately assessed and able to be supported. Work with Engineering and Operations teams to implement new technologies and security solutions in alignment with industry best practice and commonly accepted principles of secure design. Knowledge Knowledge of legal and regulatory requirements, including the frameworks such as ISO27001, PCI, HIPAA, SOC, SOX, and NIST. Strong knowledge around the requirements of the above frameworks and implementing security best practices within an organization. Solid understanding of business management processes, including employing information security risk management and cybersecurity technologies Knowledge of application security, cloud security, encryption techniques, identity and access management, mobile security, network security, and virtualization security. Education/Experience 15+ years securing organizations as an in-house team member or advisor / consultant in roles like: Chief Information Security Officer, Director / Manager of Information Security, Director / Manager of Compliance, Principal Security Analyst, Principal Security Engineer, Security Architect Demonstrated history of being able to successfully implement security controls within an organization. Experience in leading within a fast-paced, complex organization. CISSP or equivalent certification is preferred. Skills Ability to work from home (or an office of your choosing) and be self-directed, but also effectively collaborate with the team in both a remote and in-person capacity. Strong technical acumen and technical horsepower Be willing to learn and take on new areas that may be outside of your initial comfort zone. Passion towards making others great and making a high-performing team even better. An action-oriented personality - you know how to get stuff done. Great communicator to peers, clients, executive leadership, and boards Understanding customer objectives and driving results toward those objectives Ability to learn fast and on-the-job. Responding effectively to rapid change in needs, processes, and technologies Ability to understand key concepts and communicate clearly and concisely, including technical details and processes. Ability to collaborate effectively and build relationships at all levels, especially with senior leaders. Strong organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands for resources. Robust analytical, data processing, and problem-solving skills Proficiency in process formulation and improvement Strong analytical skills, including managing multiple projects under strict timelines and working effectively in a dynamic environment to meet objectives.
Reporting to our Head of Operations, The Senior Operations Manager will play a critical role in managing and optimising agency resources, focusing on contractor talent sourcing and management, overseeing purchase of external creative services, and a range of technology platform management. They will support the Project Leadership, Creative, and Strategy teams to ensure the delivery of high-quality services at FutureBrand London and assist in the development of wider group operations. Key Responsibilities: Resource Management: Oversee the allocation and scheduling of resources across various projects, ensuring optimal utilisation and balancing project demands with available capacity. Contractor Talent Sourcing and Management: Identify talent requirements for projects, including strategy, creative and production talent across identity, brand, packaging, digital and experience practices. Maintain and extend a comprehensive talent database, liaise with recruitment agencies where necessary, and manage the onboarding and performance of freelancers and contractors. External Project Services: Manage the vendor selection and quotation process for copywriting, proofreading, typography, photography, illustration, video and similar outsourced deliverables, oversee purchasing, and ensure negotiation and compliance with intellectual property rights in all creative outputs. Manage the selection, implementation, and management of technology solutions to enhance operational efficiency and creative output. Continuously monitor and report on resource utilisation against targets, ensuring efficient deployment of agency resources aligned with complementary considerations of quality, development, responsiveness and continuity. Process Development: Review and refine operational processes to improve efficiency, effectiveness, and quality of outputs. Implement new systems or tools as required and ensure process adherence. Global Operations: Support and advise the Head of Operations to achieve greater group integration, efficiency and effectiveness. Line Management to our Operations Coordinator Oversee, direct and develop the Operations Coordinator in the execution of their duties and growth in their role. Key Operational Objectives: Develop and implement strategies for efficient resource management and contractor talent sourcing, effective contractor onboarding and on-time collection of accurate contractor timesheet data. Streamline Creative Services processes for quotations, purchasing, and IP rights management, improving quality and cost of external services. Enhance technology management practices to support agency operations. Maintain high levels of utilisation, identifying areas for improvement. Innovate and develop operational processes for greater efficiency and effectiveness. General: Foster a culture that values efficiency, creativity, and quality in all operations. Collaborate with HR and other departments to align operational strategies with the agency's overall objectives and culture. Continually seek opportunities for process improvement and operational excellence. The ideal Candidatewill have the following key skills and Experience: Proven experience in project management, programme direction, studio management, resource management, or traffic management, ideally within a digital creative agency setting. A background in a similar creative environment is otherwise essential. Resource Management: Demonstrated ability to effectively allocate and schedule resources across various projects, balancing demands and capacity, and managing internal stakeholders. Talent Sourcing and Management: Expertise in identifying and evaluating strategy, creative and digital talent, maintaining a talent database, and managing the performance of freelancers and contractors. Vendor and External Project Management: Experience in managing external service providers, including vendor selection, negotiation, and compliance with IP rights. Technology Proficiency: Familiarity with selecting and managing technology solutions to support agency operations. Process and Efficiency Improvement: Proven track record in developing and implementing operational processes to enhance efficiency and quality, particularly with respect to digital workflows. Utilisation Monitoring: Ability to monitor and report on resource utilisation, identifying areas for operational improvement. Global Operations Support: Capacity to support global operational activities and promote group integration and efficiency. Key Personal Attributes A Strategic Thinker : Ability to quickly grasp concepts and develop strategies for efficient resource management and process innovation. Problem Solver: Skilled in identifying challenges and implementing effective solutions. Leadership Skills: Capable of leading and developing team members, such as an Operations Coordinator, and fostering a collaborative working environment. Interpersonal Skills: Consultative and consensus-building, showing strong negotiation abilities to involve and align internal stakeholders. Adaptability: Flexibility to adapt to changing environments and challenges, maintaining a focus on agency objectives. High Standards: Strong focus on thoroughness, speed, precision and quality in all aspects of work. A tenacious finisher of assigned projects. Education and Qualifications Educated to a degree level in a design related field is preferred, but not essential. Any relevant certifications in project management or operations management would be advantageous. FutureBrand and McCann Worldgroup are an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you have a disability, please let us know what adjustments you may need to the recruitment processto perform your best. FutureBrand is a brand-led business transformation company. We believe that brand is behaviour. For too long, brand has been thought of as intangible when in fact, it is a highly pragmatic business tool that ensures products, services, environments, and employees show up in the world in ways that are consistent with their organisation's purpose and ambition. We exist to make brand tangible for our clients by connecting brand to experience and design creativity that in turn connects to marketing and business outcomes. This ensures that our work stands out and endures over time.
Dec 09, 2023
Full time
Reporting to our Head of Operations, The Senior Operations Manager will play a critical role in managing and optimising agency resources, focusing on contractor talent sourcing and management, overseeing purchase of external creative services, and a range of technology platform management. They will support the Project Leadership, Creative, and Strategy teams to ensure the delivery of high-quality services at FutureBrand London and assist in the development of wider group operations. Key Responsibilities: Resource Management: Oversee the allocation and scheduling of resources across various projects, ensuring optimal utilisation and balancing project demands with available capacity. Contractor Talent Sourcing and Management: Identify talent requirements for projects, including strategy, creative and production talent across identity, brand, packaging, digital and experience practices. Maintain and extend a comprehensive talent database, liaise with recruitment agencies where necessary, and manage the onboarding and performance of freelancers and contractors. External Project Services: Manage the vendor selection and quotation process for copywriting, proofreading, typography, photography, illustration, video and similar outsourced deliverables, oversee purchasing, and ensure negotiation and compliance with intellectual property rights in all creative outputs. Manage the selection, implementation, and management of technology solutions to enhance operational efficiency and creative output. Continuously monitor and report on resource utilisation against targets, ensuring efficient deployment of agency resources aligned with complementary considerations of quality, development, responsiveness and continuity. Process Development: Review and refine operational processes to improve efficiency, effectiveness, and quality of outputs. Implement new systems or tools as required and ensure process adherence. Global Operations: Support and advise the Head of Operations to achieve greater group integration, efficiency and effectiveness. Line Management to our Operations Coordinator Oversee, direct and develop the Operations Coordinator in the execution of their duties and growth in their role. Key Operational Objectives: Develop and implement strategies for efficient resource management and contractor talent sourcing, effective contractor onboarding and on-time collection of accurate contractor timesheet data. Streamline Creative Services processes for quotations, purchasing, and IP rights management, improving quality and cost of external services. Enhance technology management practices to support agency operations. Maintain high levels of utilisation, identifying areas for improvement. Innovate and develop operational processes for greater efficiency and effectiveness. General: Foster a culture that values efficiency, creativity, and quality in all operations. Collaborate with HR and other departments to align operational strategies with the agency's overall objectives and culture. Continually seek opportunities for process improvement and operational excellence. The ideal Candidatewill have the following key skills and Experience: Proven experience in project management, programme direction, studio management, resource management, or traffic management, ideally within a digital creative agency setting. A background in a similar creative environment is otherwise essential. Resource Management: Demonstrated ability to effectively allocate and schedule resources across various projects, balancing demands and capacity, and managing internal stakeholders. Talent Sourcing and Management: Expertise in identifying and evaluating strategy, creative and digital talent, maintaining a talent database, and managing the performance of freelancers and contractors. Vendor and External Project Management: Experience in managing external service providers, including vendor selection, negotiation, and compliance with IP rights. Technology Proficiency: Familiarity with selecting and managing technology solutions to support agency operations. Process and Efficiency Improvement: Proven track record in developing and implementing operational processes to enhance efficiency and quality, particularly with respect to digital workflows. Utilisation Monitoring: Ability to monitor and report on resource utilisation, identifying areas for operational improvement. Global Operations Support: Capacity to support global operational activities and promote group integration and efficiency. Key Personal Attributes A Strategic Thinker : Ability to quickly grasp concepts and develop strategies for efficient resource management and process innovation. Problem Solver: Skilled in identifying challenges and implementing effective solutions. Leadership Skills: Capable of leading and developing team members, such as an Operations Coordinator, and fostering a collaborative working environment. Interpersonal Skills: Consultative and consensus-building, showing strong negotiation abilities to involve and align internal stakeholders. Adaptability: Flexibility to adapt to changing environments and challenges, maintaining a focus on agency objectives. High Standards: Strong focus on thoroughness, speed, precision and quality in all aspects of work. A tenacious finisher of assigned projects. Education and Qualifications Educated to a degree level in a design related field is preferred, but not essential. Any relevant certifications in project management or operations management would be advantageous. FutureBrand and McCann Worldgroup are an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you have a disability, please let us know what adjustments you may need to the recruitment processto perform your best. FutureBrand is a brand-led business transformation company. We believe that brand is behaviour. For too long, brand has been thought of as intangible when in fact, it is a highly pragmatic business tool that ensures products, services, environments, and employees show up in the world in ways that are consistent with their organisation's purpose and ambition. We exist to make brand tangible for our clients by connecting brand to experience and design creativity that in turn connects to marketing and business outcomes. This ensures that our work stands out and endures over time.
Location: Babraham Research Campus, Cambridge Type:Full time, permanent Start:Immediate Salary:Competitive / Hours: 40 p/w Office based position Your role in our team: The VP, Information Technology is responsible for spearheading the vision, strategy, planning and execution of all enterprise IT activities. This remit includes innovation in digital, data, cloud, and analytics across the bit.bio organization. They will be accountable for creating and executing an enterprise technology strategy aligned with the company's corporate strategic plans by providing a roadmap for its expanding global research and development programs and commercial efforts. The VP, Information Technology will have experience in and ensure that IT is compliant with best practices and regulations such as SOX, GDPR and FDA 21 CFR Part 11, EU Annex 11, ISO 27001 and ISO 27002. This role will report to the Chief Finance Officer and manage a team focused on IT business solutions across R&D, Bioinformatics, CMC, Operations, Commercial and Clinical Development, in addition to IT Operations and Cybersecurity. Your key responsibilities will include: Senior IT Leadership : Provide visionary leadership to the IT department, setting strategic goals, and ensuring the alignment of IT initiatives with business objectives. Act as the most senior IT presence in the organization, reporting directly to the executive team and board. Security : Establish an Information Security Management Framework to achieve compliance, improved our reputation with regulatory stakeholders and supported the development of business opportunities with key customers. Develop a cloud first strategy to increase the agility and innovation offered by IT tools and services whilst maintaining complete control and oversight of corporate data. Departmental Integration: Oversee IT operations, project management and IT architecture functions. Until growth dictates, the VP, IT will also be responsible for data management. Foster collaboration and synergy between these areas to ensure a cohesive and integrated approach to technology solutions. Strategic Planning: Develop and implement IT strategies that drive innovation, enhance operational efficiency, and support business growth. Identify emerging technologies and trends that can be leveraged to gain a competitive advantage. Stakeholder Engagement: Collaborate with business leaders, stakeholders, and external partners to understand their technology needs. Provide expert guidance on IT solutions, ensuring the delivery of high-quality services and products. Team Management: Manage a team of IT professionals, including IT managers, project managers, data management experts, and architects. Provide mentorship, guidance, and support to foster a high-performing and motivated team. Budgeting and Resource Allocation: Develop and manage the IT budget, allocating resources effectively to meet departmental goals. Monitor expenses, identify cost-saving opportunities, and optimize IT spending. Risk Management: Identify IT-related risks and develop strategies to mitigate them. Ensure compliance with data protection regulations, cybersecurity best practices, and industry standard You Have a Bachelor's or Master's degree in Computer Science, Information Technology, or related field, or equivalent experience Possess extensive, progressive information technology experience, with significant time spent in a senior leadership roleKnowledge of technologies critical within a biotech organization; Experience with Computer Systems Validation to meet GAMP 5 risk-based approach to compliant GxP computer systems and 21 CFR Part 11 requirements Have superior presentation, written and verbal communication skills; the ability to communicate complex technology concepts to executive management and the user community in a way that is connected to business objectives Have strong process orientation, including demonstrated performance in leveraging best practices for process improvement Have a highly organised and self-directed approach to work, including the ability to handle multiple projects simultaneously and prioritise competing tasks in time-constrained situations Have impeccable attention to detail Possess excellent influencing skills and ability to influence senior executives as well as more junior team members Are effective in challenging ideas to help provide alternative approaches to business problems Have a consultative, collaborative, client-service, and team-orientated style With essential experience in Success in leading an IT organisation for a rapidly growing company, preferably in a life sciences industry (biotech, pharmaceuticals, or medical device) Experience with best practices and regulations such as SOX, GDPR and FDA 21 CFR Part 11, EU Annex 11, ISO 27001 and ISO 27002. Prior responsibility for leading, or experience with, a multinational or global bio pharma information technology organisation Demonstrated ability to create and implement a vision, strategy, and plan for information technology Ability to effectively collaborate with the Executive Leadership Team to define IT's role in supporting the business and enabling innovation Positive, forward-looking leadership style, displaying personal courage while remaining flexible and sensitive to individual needs Proven track record of building, developing, and influencing high-performing teams High emotional intelligence, with the ability to solve problems, coach others, and take decisive action to rectify issues The ability to guide the growth and development of the IT organisation to include leadership of the team, technical, and professional development, and collaboration on all talent and performance management practices Keen focus on IT Operations and execution to assure proper service levels are maintained Proven success at delivering a seamless, predictable, and reliable systems environment Commitment to developing and managing technology standards and ensuring compliance Strong financial and budgeting skills to align technology expenditures with business objectives and possibly CISSP (certified information systems security professional), CCSP (certified cloud security professional), CRISC (certified in risk and information managements systems control), or CDPSE (certified data privacy solutions engineer) is desirable
Dec 09, 2023
Full time
Location: Babraham Research Campus, Cambridge Type:Full time, permanent Start:Immediate Salary:Competitive / Hours: 40 p/w Office based position Your role in our team: The VP, Information Technology is responsible for spearheading the vision, strategy, planning and execution of all enterprise IT activities. This remit includes innovation in digital, data, cloud, and analytics across the bit.bio organization. They will be accountable for creating and executing an enterprise technology strategy aligned with the company's corporate strategic plans by providing a roadmap for its expanding global research and development programs and commercial efforts. The VP, Information Technology will have experience in and ensure that IT is compliant with best practices and regulations such as SOX, GDPR and FDA 21 CFR Part 11, EU Annex 11, ISO 27001 and ISO 27002. This role will report to the Chief Finance Officer and manage a team focused on IT business solutions across R&D, Bioinformatics, CMC, Operations, Commercial and Clinical Development, in addition to IT Operations and Cybersecurity. Your key responsibilities will include: Senior IT Leadership : Provide visionary leadership to the IT department, setting strategic goals, and ensuring the alignment of IT initiatives with business objectives. Act as the most senior IT presence in the organization, reporting directly to the executive team and board. Security : Establish an Information Security Management Framework to achieve compliance, improved our reputation with regulatory stakeholders and supported the development of business opportunities with key customers. Develop a cloud first strategy to increase the agility and innovation offered by IT tools and services whilst maintaining complete control and oversight of corporate data. Departmental Integration: Oversee IT operations, project management and IT architecture functions. Until growth dictates, the VP, IT will also be responsible for data management. Foster collaboration and synergy between these areas to ensure a cohesive and integrated approach to technology solutions. Strategic Planning: Develop and implement IT strategies that drive innovation, enhance operational efficiency, and support business growth. Identify emerging technologies and trends that can be leveraged to gain a competitive advantage. Stakeholder Engagement: Collaborate with business leaders, stakeholders, and external partners to understand their technology needs. Provide expert guidance on IT solutions, ensuring the delivery of high-quality services and products. Team Management: Manage a team of IT professionals, including IT managers, project managers, data management experts, and architects. Provide mentorship, guidance, and support to foster a high-performing and motivated team. Budgeting and Resource Allocation: Develop and manage the IT budget, allocating resources effectively to meet departmental goals. Monitor expenses, identify cost-saving opportunities, and optimize IT spending. Risk Management: Identify IT-related risks and develop strategies to mitigate them. Ensure compliance with data protection regulations, cybersecurity best practices, and industry standard You Have a Bachelor's or Master's degree in Computer Science, Information Technology, or related field, or equivalent experience Possess extensive, progressive information technology experience, with significant time spent in a senior leadership roleKnowledge of technologies critical within a biotech organization; Experience with Computer Systems Validation to meet GAMP 5 risk-based approach to compliant GxP computer systems and 21 CFR Part 11 requirements Have superior presentation, written and verbal communication skills; the ability to communicate complex technology concepts to executive management and the user community in a way that is connected to business objectives Have strong process orientation, including demonstrated performance in leveraging best practices for process improvement Have a highly organised and self-directed approach to work, including the ability to handle multiple projects simultaneously and prioritise competing tasks in time-constrained situations Have impeccable attention to detail Possess excellent influencing skills and ability to influence senior executives as well as more junior team members Are effective in challenging ideas to help provide alternative approaches to business problems Have a consultative, collaborative, client-service, and team-orientated style With essential experience in Success in leading an IT organisation for a rapidly growing company, preferably in a life sciences industry (biotech, pharmaceuticals, or medical device) Experience with best practices and regulations such as SOX, GDPR and FDA 21 CFR Part 11, EU Annex 11, ISO 27001 and ISO 27002. Prior responsibility for leading, or experience with, a multinational or global bio pharma information technology organisation Demonstrated ability to create and implement a vision, strategy, and plan for information technology Ability to effectively collaborate with the Executive Leadership Team to define IT's role in supporting the business and enabling innovation Positive, forward-looking leadership style, displaying personal courage while remaining flexible and sensitive to individual needs Proven track record of building, developing, and influencing high-performing teams High emotional intelligence, with the ability to solve problems, coach others, and take decisive action to rectify issues The ability to guide the growth and development of the IT organisation to include leadership of the team, technical, and professional development, and collaboration on all talent and performance management practices Keen focus on IT Operations and execution to assure proper service levels are maintained Proven success at delivering a seamless, predictable, and reliable systems environment Commitment to developing and managing technology standards and ensuring compliance Strong financial and budgeting skills to align technology expenditures with business objectives and possibly CISSP (certified information systems security professional), CCSP (certified cloud security professional), CRISC (certified in risk and information managements systems control), or CDPSE (certified data privacy solutions engineer) is desirable
Location: Babraham Research Campus, Cambridge Type:Full time, permanent Start:Immediate Salary:Competitive / Hours: 40 p/w Office based position Your role in our team: The VP, Information Technology is responsible for spearheading the vision, strategy, planning and execution of all enterprise IT activities. This remit includes innovation in digital, data, cloud, and analytics across the bit.bio organization. They will be accountable for creating and executing an enterprise technology strategy aligned with the company's corporate strategic plans by providing a roadmap for its expanding global research and development programs and commercial efforts. The VP, Information Technology will have experience in and ensure that IT is compliant with best practices and regulations such as SOX, GDPR and FDA 21 CFR Part 11, EU Annex 11, ISO 27001 and ISO 27002. This role will report to the Chief Finance Officer and manage a team focused on IT business solutions across R&D, Bioinformatics, CMC, Operations, Commercial and Clinical Development, in addition to IT Operations and Cybersecurity. Your key responsibilities will include: Senior IT Leadership : Provide visionary leadership to the IT department, setting strategic goals, and ensuring the alignment of IT initiatives with business objectives. Act as the most senior IT presence in the organization, reporting directly to the executive team and board. Security : Establish an Information Security Management Framework to achieve compliance, improved our reputation with regulatory stakeholders and supported the development of business opportunities with key customers. Develop a cloud first strategy to increase the agility and innovation offered by IT tools and services whilst maintaining complete control and oversight of corporate data. Departmental Integration: Oversee IT operations, project management and IT architecture functions. Until growth dictates, the VP, IT will also be responsible for data management. Foster collaboration and synergy between these areas to ensure a cohesive and integrated approach to technology solutions. Strategic Planning: Develop and implement IT strategies that drive innovation, enhance operational efficiency, and support business growth. Identify emerging technologies and trends that can be leveraged to gain a competitive advantage. Stakeholder Engagement: Collaborate with business leaders, stakeholders, and external partners to understand their technology needs. Provide expert guidance on IT solutions, ensuring the delivery of high-quality services and products. Team Management: Manage a team of IT professionals, including IT managers, project managers, data management experts, and architects. Provide mentorship, guidance, and support to foster a high-performing and motivated team. Budgeting and Resource Allocation: Develop and manage the IT budget, allocating resources effectively to meet departmental goals. Monitor expenses, identify cost-saving opportunities, and optimize IT spending. Risk Management: Identify IT-related risks and develop strategies to mitigate them. Ensure compliance with data protection regulations, cybersecurity best practices, and industry standard You Have a Bachelor's or Master's degree in Computer Science, Information Technology, or related field, or equivalent experience Possess extensive, progressive information technology experience, with significant time spent in a senior leadership roleKnowledge of technologies critical within a biotech organization; Experience with Computer Systems Validation to meet GAMP 5 risk-based approach to compliant GxP computer systems and 21 CFR Part 11 requirements Have superior presentation, written and verbal communication skills; the ability to communicate complex technology concepts to executive management and the user community in a way that is connected to business objectives Have strong process orientation, including demonstrated performance in leveraging best practices for process improvement Have a highly organised and self-directed approach to work, including the ability to handle multiple projects simultaneously and prioritise competing tasks in time-constrained situations Have impeccable attention to detail Possess excellent influencing skills and ability to influence senior executives as well as more junior team members Are effective in challenging ideas to help provide alternative approaches to business problems Have a consultative, collaborative, client-service, and team-orientated style With essential experience in Success in leading an IT organisation for a rapidly growing company, preferably in a life sciences industry (biotech, pharmaceuticals, or medical device) Experience with best practices and regulations such as SOX, GDPR and FDA 21 CFR Part 11, EU Annex 11, ISO 27001 and ISO 27002. Prior responsibility for leading, or experience with, a multinational or global bio pharma information technology organisation Demonstrated ability to create and implement a vision, strategy, and plan for information technology Ability to effectively collaborate with the Executive Leadership Team to define IT's role in supporting the business and enabling innovation Positive, forward-looking leadership style, displaying personal courage while remaining flexible and sensitive to individual needs Proven track record of building, developing, and influencing high-performing teams High emotional intelligence, with the ability to solve problems, coach others, and take decisive action to rectify issues The ability to guide the growth and development of the IT organisation to include leadership of the team, technical, and professional development, and collaboration on all talent and performance management practices Keen focus on IT Operations and execution to assure proper service levels are maintained Proven success at delivering a seamless, predictable, and reliable systems environment Commitment to developing and managing technology standards and ensuring compliance Strong financial and budgeting skills to align technology expenditures with business objectives and possibly CISSP (certified information systems security professional), CCSP (certified cloud security professional), CRISC (certified in risk and information managements systems control), or CDPSE (certified data privacy solutions engineer) is desirable
Dec 09, 2023
Full time
Location: Babraham Research Campus, Cambridge Type:Full time, permanent Start:Immediate Salary:Competitive / Hours: 40 p/w Office based position Your role in our team: The VP, Information Technology is responsible for spearheading the vision, strategy, planning and execution of all enterprise IT activities. This remit includes innovation in digital, data, cloud, and analytics across the bit.bio organization. They will be accountable for creating and executing an enterprise technology strategy aligned with the company's corporate strategic plans by providing a roadmap for its expanding global research and development programs and commercial efforts. The VP, Information Technology will have experience in and ensure that IT is compliant with best practices and regulations such as SOX, GDPR and FDA 21 CFR Part 11, EU Annex 11, ISO 27001 and ISO 27002. This role will report to the Chief Finance Officer and manage a team focused on IT business solutions across R&D, Bioinformatics, CMC, Operations, Commercial and Clinical Development, in addition to IT Operations and Cybersecurity. Your key responsibilities will include: Senior IT Leadership : Provide visionary leadership to the IT department, setting strategic goals, and ensuring the alignment of IT initiatives with business objectives. Act as the most senior IT presence in the organization, reporting directly to the executive team and board. Security : Establish an Information Security Management Framework to achieve compliance, improved our reputation with regulatory stakeholders and supported the development of business opportunities with key customers. Develop a cloud first strategy to increase the agility and innovation offered by IT tools and services whilst maintaining complete control and oversight of corporate data. Departmental Integration: Oversee IT operations, project management and IT architecture functions. Until growth dictates, the VP, IT will also be responsible for data management. Foster collaboration and synergy between these areas to ensure a cohesive and integrated approach to technology solutions. Strategic Planning: Develop and implement IT strategies that drive innovation, enhance operational efficiency, and support business growth. Identify emerging technologies and trends that can be leveraged to gain a competitive advantage. Stakeholder Engagement: Collaborate with business leaders, stakeholders, and external partners to understand their technology needs. Provide expert guidance on IT solutions, ensuring the delivery of high-quality services and products. Team Management: Manage a team of IT professionals, including IT managers, project managers, data management experts, and architects. Provide mentorship, guidance, and support to foster a high-performing and motivated team. Budgeting and Resource Allocation: Develop and manage the IT budget, allocating resources effectively to meet departmental goals. Monitor expenses, identify cost-saving opportunities, and optimize IT spending. Risk Management: Identify IT-related risks and develop strategies to mitigate them. Ensure compliance with data protection regulations, cybersecurity best practices, and industry standard You Have a Bachelor's or Master's degree in Computer Science, Information Technology, or related field, or equivalent experience Possess extensive, progressive information technology experience, with significant time spent in a senior leadership roleKnowledge of technologies critical within a biotech organization; Experience with Computer Systems Validation to meet GAMP 5 risk-based approach to compliant GxP computer systems and 21 CFR Part 11 requirements Have superior presentation, written and verbal communication skills; the ability to communicate complex technology concepts to executive management and the user community in a way that is connected to business objectives Have strong process orientation, including demonstrated performance in leveraging best practices for process improvement Have a highly organised and self-directed approach to work, including the ability to handle multiple projects simultaneously and prioritise competing tasks in time-constrained situations Have impeccable attention to detail Possess excellent influencing skills and ability to influence senior executives as well as more junior team members Are effective in challenging ideas to help provide alternative approaches to business problems Have a consultative, collaborative, client-service, and team-orientated style With essential experience in Success in leading an IT organisation for a rapidly growing company, preferably in a life sciences industry (biotech, pharmaceuticals, or medical device) Experience with best practices and regulations such as SOX, GDPR and FDA 21 CFR Part 11, EU Annex 11, ISO 27001 and ISO 27002. Prior responsibility for leading, or experience with, a multinational or global bio pharma information technology organisation Demonstrated ability to create and implement a vision, strategy, and plan for information technology Ability to effectively collaborate with the Executive Leadership Team to define IT's role in supporting the business and enabling innovation Positive, forward-looking leadership style, displaying personal courage while remaining flexible and sensitive to individual needs Proven track record of building, developing, and influencing high-performing teams High emotional intelligence, with the ability to solve problems, coach others, and take decisive action to rectify issues The ability to guide the growth and development of the IT organisation to include leadership of the team, technical, and professional development, and collaboration on all talent and performance management practices Keen focus on IT Operations and execution to assure proper service levels are maintained Proven success at delivering a seamless, predictable, and reliable systems environment Commitment to developing and managing technology standards and ensuring compliance Strong financial and budgeting skills to align technology expenditures with business objectives and possibly CISSP (certified information systems security professional), CCSP (certified cloud security professional), CRISC (certified in risk and information managements systems control), or CDPSE (certified data privacy solutions engineer) is desirable
Senior Account Manager - Digital and Data page is loaded Senior Account Manager - Digital and Data Apply locations London time type Full time posted on Posted 4 Days Ago job requisition id R4285 At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time. CSM is proud to share fresh perspectives and new ideas to produce work that others don't and won't. What we do is fast-paced, exciting and rewarding which is why we love it and why you'll love life at CSM. WHAT YOU WILL BE DOING The Senior Account Manager will sit within the Digital and Data department within CSM. Our key focus as a department is to combine digital and data with the passion of sport to deliver performance marketing solutions that enhance the fan experience. We are a team of passionate, creative, and innovative experts from all around the globe who are revolutionising the digital sponsorship industry. Our team offers a stimulating environment with genuinely rewarding work, lots of responsibility and the opportunity for significant progression within a growing part of the CSM business. This is a great opportunity for a candidate who has a strong entrepreneurial outlook, tenacious and proactive, with a passion for sport keen to join a rapidly growing digital sports marketing agency. We are looking for a bright, energetic and creative thinker with exceptional attention to detail and shows initiative each and every day. Someone who is enthusiastic about digital marketing and able to work both independently and as part of a team and excited to be a part of driving our business forward. This role will report into an Associate Director. SPECIFIC RESPONSIBILITIES INCLUDE: Management of key relationships with clients, rights holders and our partners Thorough understanding of client KPIs and budget parameters Overseeing the reporting and evaluation on each campaign and activation responsible for Strive to meet client KPI's and ensure all activity is effectively measured Deliver clear and concise internal and external presentations/reports Continually seek cost saving measures and opportunities to drive efficiencies across the business Pursue opportunities to grow business working closely with the Associate Director Work across additional client programmes and activations as required Manage team members, ensuring that tasks are being completed correctly, efficiently and timely Stay up-to-date with digital technology trends Driving new business/pitch response opportunities in terms of strategy and content, through to building out scope of work and costings documents Regular interactions with Associate Director to ensure client goals are managed consistently Demonstrate appropriate behaviours, conduct and professionalism in all inter-personal, written and verbal communications Track time and financial expenses on a day-to-day basis THE SKILLS AND EXPERIENCE YOU NEED 3-4 years of digital marketing experience - agency experience strongly preferred A strong understanding of current digital marketing landscape and trends Clear, confident communicator with exceptional project management skills Extremely organised and strong work ethic and ability to multi-task Ability to keep calm in a fast-paced environment with tight project deadlines Proficient in MS Excel - ability to structure and develop quantitative excel models and analysis to generate data-driven results and recommendations Proficient in MS PowerPoint - ability to create high quality presentations that tell a story around data and not just the stats and figures on a page Proficient in Adobe Photoshop and Google Analytics Understanding and interest of the sports industry is preferred CSM recognises that to be an agency of the future we must continue to increase the diversity of our team and the inclusivity of our culture, both of which are intrinsically linked to the health of our people, clients and business. That is why DEI continues to be a priority, ensuring our people and our work reflect and represent the next generation of fans, brands, and consumers. We are proud to be an equal opportunity employer, and we do not discriminate based on protected characteristics. Please note, people with differing abilities will be provided with accessibility adjustments during our recruitment process. Similar Jobs (5) Account Executive - Digital and Data locations London time type Full time posted on Posted 4 Days Ago Senior Account Manager - Gaming & Esports locations London time type Full time posted on Posted 30+ Days Ago Senior Account Director - Communications locations London time type Full time posted on Posted 30+ Days Ago CSM is made up of 1000+ people in 25+ locations who share a purpose to pursue extraordinary. It is the reason we come into work each morning, the mindset we all share, the thread through every piece of work we deliver and the story we tell when someone wonders why we do, what we do. Each of our people are extraordinary in their own right, bringing diversity to our thinking, experience and expertise to help us produce work that our competitors don't and wont. What we do is fast-paced, exciting and rewarding which is why we love it and why you'll love life at CSM. If you are someone who sees the extraordinary in the ordinary, then we would love to hear from you.
Dec 09, 2023
Full time
Senior Account Manager - Digital and Data page is loaded Senior Account Manager - Digital and Data Apply locations London time type Full time posted on Posted 4 Days Ago job requisition id R4285 At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time. CSM is proud to share fresh perspectives and new ideas to produce work that others don't and won't. What we do is fast-paced, exciting and rewarding which is why we love it and why you'll love life at CSM. WHAT YOU WILL BE DOING The Senior Account Manager will sit within the Digital and Data department within CSM. Our key focus as a department is to combine digital and data with the passion of sport to deliver performance marketing solutions that enhance the fan experience. We are a team of passionate, creative, and innovative experts from all around the globe who are revolutionising the digital sponsorship industry. Our team offers a stimulating environment with genuinely rewarding work, lots of responsibility and the opportunity for significant progression within a growing part of the CSM business. This is a great opportunity for a candidate who has a strong entrepreneurial outlook, tenacious and proactive, with a passion for sport keen to join a rapidly growing digital sports marketing agency. We are looking for a bright, energetic and creative thinker with exceptional attention to detail and shows initiative each and every day. Someone who is enthusiastic about digital marketing and able to work both independently and as part of a team and excited to be a part of driving our business forward. This role will report into an Associate Director. SPECIFIC RESPONSIBILITIES INCLUDE: Management of key relationships with clients, rights holders and our partners Thorough understanding of client KPIs and budget parameters Overseeing the reporting and evaluation on each campaign and activation responsible for Strive to meet client KPI's and ensure all activity is effectively measured Deliver clear and concise internal and external presentations/reports Continually seek cost saving measures and opportunities to drive efficiencies across the business Pursue opportunities to grow business working closely with the Associate Director Work across additional client programmes and activations as required Manage team members, ensuring that tasks are being completed correctly, efficiently and timely Stay up-to-date with digital technology trends Driving new business/pitch response opportunities in terms of strategy and content, through to building out scope of work and costings documents Regular interactions with Associate Director to ensure client goals are managed consistently Demonstrate appropriate behaviours, conduct and professionalism in all inter-personal, written and verbal communications Track time and financial expenses on a day-to-day basis THE SKILLS AND EXPERIENCE YOU NEED 3-4 years of digital marketing experience - agency experience strongly preferred A strong understanding of current digital marketing landscape and trends Clear, confident communicator with exceptional project management skills Extremely organised and strong work ethic and ability to multi-task Ability to keep calm in a fast-paced environment with tight project deadlines Proficient in MS Excel - ability to structure and develop quantitative excel models and analysis to generate data-driven results and recommendations Proficient in MS PowerPoint - ability to create high quality presentations that tell a story around data and not just the stats and figures on a page Proficient in Adobe Photoshop and Google Analytics Understanding and interest of the sports industry is preferred CSM recognises that to be an agency of the future we must continue to increase the diversity of our team and the inclusivity of our culture, both of which are intrinsically linked to the health of our people, clients and business. That is why DEI continues to be a priority, ensuring our people and our work reflect and represent the next generation of fans, brands, and consumers. We are proud to be an equal opportunity employer, and we do not discriminate based on protected characteristics. Please note, people with differing abilities will be provided with accessibility adjustments during our recruitment process. Similar Jobs (5) Account Executive - Digital and Data locations London time type Full time posted on Posted 4 Days Ago Senior Account Manager - Gaming & Esports locations London time type Full time posted on Posted 30+ Days Ago Senior Account Director - Communications locations London time type Full time posted on Posted 30+ Days Ago CSM is made up of 1000+ people in 25+ locations who share a purpose to pursue extraordinary. It is the reason we come into work each morning, the mindset we all share, the thread through every piece of work we deliver and the story we tell when someone wonders why we do, what we do. Each of our people are extraordinary in their own right, bringing diversity to our thinking, experience and expertise to help us produce work that our competitors don't and wont. What we do is fast-paced, exciting and rewarding which is why we love it and why you'll love life at CSM. If you are someone who sees the extraordinary in the ordinary, then we would love to hear from you.
Job Description Project Manager Reporting of the Role This role reports to the Senior Project Manager Overview of job Reporting into the Capital Projects Programme, Global Outdoor, this role will have overall responsibility for delivering a variety of contractor delivered build and refresh projects across Global Outdoor's digital estate, particularly focussing on our transport Partner environments of Transport for London and Airports. The Project Manager will have accountability for the delivery and management of all assigned projects on-time, to budget, to scope and in line with our safety requirements. This role will work closely with colleagues in Partnerships, Operations, Safety, Engineering and Programmes and will be supported by the Outdoor Programme Management Office. This role will have ownership of the successful delivery of projects which will lead to the growth and improvement of the Global Outdoor estate, constantly striving to produce the highest standards of project delivery and digital displays. 3 best things about the job An outstanding opportunity to join Global and our journey in developing and growing our outdoor advertising, working within a strong, high supporting team. Cross Functional role that touches many different parts or our business and that of our advertising partners and therefore brings with it great exposure. Fast paced environment which will challenge but also reward through opportunities to develop and grow knowledge and experience. Measures of success - In the first few months, you would have: Fully understood the programme deliverables and the key aspects of the role Got to know the Programmes and wider operations teams and understood the key challenges with stakeholders in different parts of our business and franchise partners. Got to know and be actively working with our key contractors in delivering successful and safe site installations. Successfully commissioned and handed over the first of many project deliverables. Responsibilities of the role Accountable for the successful management and delivery of the Projects to budget, to scope, safely, whilst adhering to the requirements of Global and CDM regulations 2015. Operate within construction contract frameworks, NEC, JCT,CCN etc and ensure these are effectively coordinated. Understand and implement the objectives of the projects and having clear ownership for delivery of the critical success criteria. Work within appropriate project management controls aligned to the approach of the project and relevant transport Partners. Ensure contractors deliver to the required scope and specifications. Actively manage and engage with the contractors on site, working with HSEQ and Audit. Engage with key project partners to ensure that accurate and appropriate information is communicated appropriately when required. Ensure engineering compliance to internal and external standards, taking projects through the required independent checks and approvals. Ensure that all legislative compliance is adhered to and that non-compliance is either dealt with successfully or escalated as a matter of urgency. Accurately and appropriately report on the progress of the projects in line with the requirements of the business, department and key sponsors. Actively manage and accurately report on the project risks throughout the life of the projects. Produce, communicate, and maintain high quality project documentation in line with project requirements Handover assets into operation, with full acceptance from the operational business. Build and develop positive and professional working relationships with internal and external partners including all contractors Work with Engineering, Safety, Programme and Partnership teams to meet business requirements, technical and product specifications, design and engineering standards and commercial integration Work with the Director of Programmes and the PMO to ensure that programme methodology is maintained and aligned to those required by the client and that the key stages of the Methodology are adhered to. Demonstrate excellent relationship and partner management of key clients and third - party suppliers, with clear communication and effective escalation channels. Work with the Senior Project Manager and Commercial Manager to ensure that the correct contracting and legal frameworks are administered and adhered to. Continually seek feedback from clients in order to proactively manage any issues and to drive continuous improvement. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Significant demonstrable experience managing projects of various types; Civil, mechanical or electrical. Delivery of construction installation and commissioning projects ideally on transport environments. NEBOSH qualified (ideal) Deployment experience delivering to BS standards in electrical and design. Experience managing contractors and suppliers. Adherence to CDM regulations 2015 and evidence of safety first site management and auditing. Managing large CAPEX projects & roll outs. Excellent IT skills including working knowledge of Microsoft Office Word, Excel and PowerPoint; planning systems (Primavera P6) and document management systems (ASite) Project Management (e.g. APM, Prince II Practitioner) NEC3 or similar contract management experience. Degree Qualified - Engineering / Construction or related qualifications. Comfortable working as both part of a team as well as autonomously. Open, honest and good communicator. Accurate and meticulous with good time management. Agile approach and calm under pressure. Strong negotiation and dispute resolution skills. Everybody is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global
Dec 09, 2023
Full time
Job Description Project Manager Reporting of the Role This role reports to the Senior Project Manager Overview of job Reporting into the Capital Projects Programme, Global Outdoor, this role will have overall responsibility for delivering a variety of contractor delivered build and refresh projects across Global Outdoor's digital estate, particularly focussing on our transport Partner environments of Transport for London and Airports. The Project Manager will have accountability for the delivery and management of all assigned projects on-time, to budget, to scope and in line with our safety requirements. This role will work closely with colleagues in Partnerships, Operations, Safety, Engineering and Programmes and will be supported by the Outdoor Programme Management Office. This role will have ownership of the successful delivery of projects which will lead to the growth and improvement of the Global Outdoor estate, constantly striving to produce the highest standards of project delivery and digital displays. 3 best things about the job An outstanding opportunity to join Global and our journey in developing and growing our outdoor advertising, working within a strong, high supporting team. Cross Functional role that touches many different parts or our business and that of our advertising partners and therefore brings with it great exposure. Fast paced environment which will challenge but also reward through opportunities to develop and grow knowledge and experience. Measures of success - In the first few months, you would have: Fully understood the programme deliverables and the key aspects of the role Got to know the Programmes and wider operations teams and understood the key challenges with stakeholders in different parts of our business and franchise partners. Got to know and be actively working with our key contractors in delivering successful and safe site installations. Successfully commissioned and handed over the first of many project deliverables. Responsibilities of the role Accountable for the successful management and delivery of the Projects to budget, to scope, safely, whilst adhering to the requirements of Global and CDM regulations 2015. Operate within construction contract frameworks, NEC, JCT,CCN etc and ensure these are effectively coordinated. Understand and implement the objectives of the projects and having clear ownership for delivery of the critical success criteria. Work within appropriate project management controls aligned to the approach of the project and relevant transport Partners. Ensure contractors deliver to the required scope and specifications. Actively manage and engage with the contractors on site, working with HSEQ and Audit. Engage with key project partners to ensure that accurate and appropriate information is communicated appropriately when required. Ensure engineering compliance to internal and external standards, taking projects through the required independent checks and approvals. Ensure that all legislative compliance is adhered to and that non-compliance is either dealt with successfully or escalated as a matter of urgency. Accurately and appropriately report on the progress of the projects in line with the requirements of the business, department and key sponsors. Actively manage and accurately report on the project risks throughout the life of the projects. Produce, communicate, and maintain high quality project documentation in line with project requirements Handover assets into operation, with full acceptance from the operational business. Build and develop positive and professional working relationships with internal and external partners including all contractors Work with Engineering, Safety, Programme and Partnership teams to meet business requirements, technical and product specifications, design and engineering standards and commercial integration Work with the Director of Programmes and the PMO to ensure that programme methodology is maintained and aligned to those required by the client and that the key stages of the Methodology are adhered to. Demonstrate excellent relationship and partner management of key clients and third - party suppliers, with clear communication and effective escalation channels. Work with the Senior Project Manager and Commercial Manager to ensure that the correct contracting and legal frameworks are administered and adhered to. Continually seek feedback from clients in order to proactively manage any issues and to drive continuous improvement. What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Significant demonstrable experience managing projects of various types; Civil, mechanical or electrical. Delivery of construction installation and commissioning projects ideally on transport environments. NEBOSH qualified (ideal) Deployment experience delivering to BS standards in electrical and design. Experience managing contractors and suppliers. Adherence to CDM regulations 2015 and evidence of safety first site management and auditing. Managing large CAPEX projects & roll outs. Excellent IT skills including working knowledge of Microsoft Office Word, Excel and PowerPoint; planning systems (Primavera P6) and document management systems (ASite) Project Management (e.g. APM, Prince II Practitioner) NEC3 or similar contract management experience. Degree Qualified - Engineering / Construction or related qualifications. Comfortable working as both part of a team as well as autonomously. Open, honest and good communicator. Accurate and meticulous with good time management. Agile approach and calm under pressure. Strong negotiation and dispute resolution skills. Everybody is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global
