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ecommerce trading manager
E-Commerce Merchandiser
Orveon Global Ltd UK City Of Westminster, London
Orveon is a new kind of beauty company on a powerful mission: to change the way the world thinks about beauty. We dare to do things differently - pushing boundaries with purpose, inspiring creativity, and moving with intention in everything we do. We are a collective of three premium and prestige beauty brands: bareMinerals, BUXOM, and Laura Mercier. With offices in New York, London, and Columbus, we combine the energy of an entrepreneurial spirit with the scale and ambition to change the way the world thinks about beauty. Our culture is built on our IMPACT values - Innovative, Motivated, Passionate, Accountable, Collaborative, and Thoughtful. These aren't just words; they define how we show up for each other, for our brands, and for the world around us. We gain strength from our differences and believe that progress happens when we move as one. We are proud to offer a hybrid work model to support the work-life balance of our teams, and we are committed to fostering an inclusive, agile environment where everyone can thrive. About the Role We are looking for a detail-driven and commercially minded Ecommerce Merchandiser to deliver a seamless, best-in-class online experience across the bareMinerals and Laura Mercier websites in UK & EU markets. Working closely with Brand Marketing, Creative, and Digital teams, you will use data-led insights to drive decisions, optimise the customer journey, and continuously improve onsite performance across international storefronts. A proactive mindset, sharp eye for detail, and passion for digital and beauty trends are essential. Main Responsibilities International Trading & Site Management Support day-to-day management and optimisation of ecommerce activity across UK and EU markets (IE, DE, FR, NL) ensuring updates are implemented accurately, on time, and to brand standard. Monitor key trading metrics; conversion rate, AOV, revenue growth, and retention, flagging opportunities and risks to the wider team. Own the trading calendar and content strategy, assisting in the planning and execution of campaigns, product launches, and sale events that deliver seamless, commercially effective customer journeys. Coordinate localisation updates across international storefronts, including language, merchandising, promotions, and CX improvements tailored to each market. Partner with the CRM & Loyalty Manager to align email communications with onsite experiences. Own visual merchandising of homepages, category pages, and PDPs - optimising layout, product sequencing, and content to support trading priorities and seasonal strategies across all markets. Manage product setup in Shopify for new launches and existing updates, including imagery, product information, and offers. Maintain CMS content across all pages to always ensure accuracy and consistency with brand presentation on US storefronts. Partner with Product Marketing and Creative teams to execute NPD launches on site - coordinating copy, imagery, and assets to deliver to brand standard across all markets. Support the rollout of new pages, templates, and promotional content, and maintain app integrations to keep tagging and flows up to date. Proactively identify onsite opportunities and drive testing initiatives across merchandising and conversion optimisation, ensuring the site continuously delivers on agreed KPIs. Enhance discoverability through SEO best practices; adapt and upload blog content to UK/EU sites to support search performance and customer education. Identify and resolve website issues swiftly - broken links, missing images, inaccurate content - and leverage AI tools to improve the efficiency of content management processes. Reporting & Cross-Functional Collaboration Build and maintain weekly and monthly reporting across international performance metrics; sales, conversion, content, and onsite behaviour, feeding insights into business reviews and commercial decision-making. Monitor competitor activity and international trends, reporting emerging opportunities within key growth markets. Collaborate across Trading, Marketing, Creative, and Operations teams to ensure all site activity aligns with the wider commercial calendar; liaise with Brand Marketing team on content and brand-led initiatives. Qualifications Minimum 2 years' experience in an Ecommerce, digital merchandising, or online trading role, ideally within DTC beauty or retail, with multi-market exposure. Proficiency with Shopify (product setup, collections, content); CMS/PIM platform experience essential. Strong analytical mindset with working knowledge of Google Analytics. Understanding of SEO best practices across product pages, category pages, and blog content. Attention to detail and ability to manage high content volumes accurately across markets under tight deadlines. Proactive, commercially minded, and highly organised - able to prioritise competing workstreams and see ideas through to delivery in a fast-paced environment. Strong collaborator with excellent interpersonal skills; educated to degree level or equivalent What Orveon Offers You You are a creator of Orveon's success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We're a human sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners - both personally and professionally and provide tailored benefits to support all of you, such as: "Hybrid First" Model - 3 days per week in office, balancing virtual and face-to-face interactions. "Work From Anywhere" - Freedom to work six (6) weeks annually from the location of your choice. Complimentary Products - Free and discounted products on new releases and fan-favorites. Professional Development - Exposure to senior leadership, learning and development programs, and career advancement opportunities. Community Engagement - Volunteer opportunities in the communities in which we live and work. Opportunities and Accommodations - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page. Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Orveon Global Recruiters/HR. Please confirm that the person you are working with has email address. Additionally, Orveon Global does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit the Orveon Global Careers Site at to verify the posting and apply through our secure online portal.
16/07/2026
Full time
Orveon is a new kind of beauty company on a powerful mission: to change the way the world thinks about beauty. We dare to do things differently - pushing boundaries with purpose, inspiring creativity, and moving with intention in everything we do. We are a collective of three premium and prestige beauty brands: bareMinerals, BUXOM, and Laura Mercier. With offices in New York, London, and Columbus, we combine the energy of an entrepreneurial spirit with the scale and ambition to change the way the world thinks about beauty. Our culture is built on our IMPACT values - Innovative, Motivated, Passionate, Accountable, Collaborative, and Thoughtful. These aren't just words; they define how we show up for each other, for our brands, and for the world around us. We gain strength from our differences and believe that progress happens when we move as one. We are proud to offer a hybrid work model to support the work-life balance of our teams, and we are committed to fostering an inclusive, agile environment where everyone can thrive. About the Role We are looking for a detail-driven and commercially minded Ecommerce Merchandiser to deliver a seamless, best-in-class online experience across the bareMinerals and Laura Mercier websites in UK & EU markets. Working closely with Brand Marketing, Creative, and Digital teams, you will use data-led insights to drive decisions, optimise the customer journey, and continuously improve onsite performance across international storefronts. A proactive mindset, sharp eye for detail, and passion for digital and beauty trends are essential. Main Responsibilities International Trading & Site Management Support day-to-day management and optimisation of ecommerce activity across UK and EU markets (IE, DE, FR, NL) ensuring updates are implemented accurately, on time, and to brand standard. Monitor key trading metrics; conversion rate, AOV, revenue growth, and retention, flagging opportunities and risks to the wider team. Own the trading calendar and content strategy, assisting in the planning and execution of campaigns, product launches, and sale events that deliver seamless, commercially effective customer journeys. Coordinate localisation updates across international storefronts, including language, merchandising, promotions, and CX improvements tailored to each market. Partner with the CRM & Loyalty Manager to align email communications with onsite experiences. Own visual merchandising of homepages, category pages, and PDPs - optimising layout, product sequencing, and content to support trading priorities and seasonal strategies across all markets. Manage product setup in Shopify for new launches and existing updates, including imagery, product information, and offers. Maintain CMS content across all pages to always ensure accuracy and consistency with brand presentation on US storefronts. Partner with Product Marketing and Creative teams to execute NPD launches on site - coordinating copy, imagery, and assets to deliver to brand standard across all markets. Support the rollout of new pages, templates, and promotional content, and maintain app integrations to keep tagging and flows up to date. Proactively identify onsite opportunities and drive testing initiatives across merchandising and conversion optimisation, ensuring the site continuously delivers on agreed KPIs. Enhance discoverability through SEO best practices; adapt and upload blog content to UK/EU sites to support search performance and customer education. Identify and resolve website issues swiftly - broken links, missing images, inaccurate content - and leverage AI tools to improve the efficiency of content management processes. Reporting & Cross-Functional Collaboration Build and maintain weekly and monthly reporting across international performance metrics; sales, conversion, content, and onsite behaviour, feeding insights into business reviews and commercial decision-making. Monitor competitor activity and international trends, reporting emerging opportunities within key growth markets. Collaborate across Trading, Marketing, Creative, and Operations teams to ensure all site activity aligns with the wider commercial calendar; liaise with Brand Marketing team on content and brand-led initiatives. Qualifications Minimum 2 years' experience in an Ecommerce, digital merchandising, or online trading role, ideally within DTC beauty or retail, with multi-market exposure. Proficiency with Shopify (product setup, collections, content); CMS/PIM platform experience essential. Strong analytical mindset with working knowledge of Google Analytics. Understanding of SEO best practices across product pages, category pages, and blog content. Attention to detail and ability to manage high content volumes accurately across markets under tight deadlines. Proactive, commercially minded, and highly organised - able to prioritise competing workstreams and see ideas through to delivery in a fast-paced environment. Strong collaborator with excellent interpersonal skills; educated to degree level or equivalent What Orveon Offers You You are a creator of Orveon's success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We're a human sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners - both personally and professionally and provide tailored benefits to support all of you, such as: "Hybrid First" Model - 3 days per week in office, balancing virtual and face-to-face interactions. "Work From Anywhere" - Freedom to work six (6) weeks annually from the location of your choice. Complimentary Products - Free and discounted products on new releases and fan-favorites. Professional Development - Exposure to senior leadership, learning and development programs, and career advancement opportunities. Community Engagement - Volunteer opportunities in the communities in which we live and work. Opportunities and Accommodations - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page. Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Orveon Global Recruiters/HR. Please confirm that the person you are working with has email address. Additionally, Orveon Global does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit the Orveon Global Careers Site at to verify the posting and apply through our secure online portal.
Whitbread PLC
Ecommerce Executive
Whitbread PLC
Posted Monday 6 July 2026 at 00:00 Expires Sunday 19 July 2026 at 23:59 Job Title: Ecommerce Executive Salary: £32,000 - £37,000 dependant on skills and experiences up to 15% bonus + health + 10% matched pension + bens Contract Type: Permanent Location: Office based - Chancery Lane Role Overview Are you passionate about digital experiences, customer journeys, and data-driven growth? This is an exciting opportunity to join our Commercial & Marketing team as an Ecommerce Executive, where you'll play a pivotal role in shaping and optimising our online performance. Working closely with the Ecommerce Manager, you'll bring digital experiences to life by executing innovative domain plans, supporting experimentation programmes, and driving improvements that directly impact revenue, conversion, and customer satisfaction. From launching new propositions to refining customer journeys, you'll see your ideas translate into real, measurable results. This is a highly collaborative and fast-paced role where no two days are the same. You'll work across product, analytics, marketing technology, and commercial teams, gaining broad exposure to how a modern ecommerce function operates. Whether you're analysing performance trends, contributing to A/B testing strategies, or enhancing personalisation initiatives, you'll constantly be learning and building valuable, future-ready skills. If you're curious, commercially minded, and excited by the opportunity to experiment, optimise, and make a tangible impact, this role offers the perfect platform to grow your ecommerce career. E-commerce experience- Demonstrable experience in an e-commerce or digital role, ideally supporting commercial performance, digital trading, and online customer journeys. A/B testing and experimentation- Proven hands-on experience supporting A/B testing or experimentation, including test setup, measurement, analysis, and reporting. Personalisation and optimisation- Experience using data and insight to deliver personalisation, optimisation and improvements to digital customer experiences. Analytics and performance reporting- Confidence working with KPIs, trend analysis, tagging/tracking, and using tools such as Adobe Analytics to monitor and report on performance. Content management -Hands-on experience managing digital content, including onsite updates, maintaining accuracy, and ensuring alignment with brand or business guidelines.
16/07/2026
Full time
Posted Monday 6 July 2026 at 00:00 Expires Sunday 19 July 2026 at 23:59 Job Title: Ecommerce Executive Salary: £32,000 - £37,000 dependant on skills and experiences up to 15% bonus + health + 10% matched pension + bens Contract Type: Permanent Location: Office based - Chancery Lane Role Overview Are you passionate about digital experiences, customer journeys, and data-driven growth? This is an exciting opportunity to join our Commercial & Marketing team as an Ecommerce Executive, where you'll play a pivotal role in shaping and optimising our online performance. Working closely with the Ecommerce Manager, you'll bring digital experiences to life by executing innovative domain plans, supporting experimentation programmes, and driving improvements that directly impact revenue, conversion, and customer satisfaction. From launching new propositions to refining customer journeys, you'll see your ideas translate into real, measurable results. This is a highly collaborative and fast-paced role where no two days are the same. You'll work across product, analytics, marketing technology, and commercial teams, gaining broad exposure to how a modern ecommerce function operates. Whether you're analysing performance trends, contributing to A/B testing strategies, or enhancing personalisation initiatives, you'll constantly be learning and building valuable, future-ready skills. If you're curious, commercially minded, and excited by the opportunity to experiment, optimise, and make a tangible impact, this role offers the perfect platform to grow your ecommerce career. E-commerce experience- Demonstrable experience in an e-commerce or digital role, ideally supporting commercial performance, digital trading, and online customer journeys. A/B testing and experimentation- Proven hands-on experience supporting A/B testing or experimentation, including test setup, measurement, analysis, and reporting. Personalisation and optimisation- Experience using data and insight to deliver personalisation, optimisation and improvements to digital customer experiences. Analytics and performance reporting- Confidence working with KPIs, trend analysis, tagging/tracking, and using tools such as Adobe Analytics to monitor and report on performance. Content management -Hands-on experience managing digital content, including onsite updates, maintaining accuracy, and ensuring alignment with brand or business guidelines.
Senior Ecommerce Executive
Pentland Brands Limited
We're Pentland Brands: a global family business behind some of the world's most iconic active and lifestyle brands. We bring integrity, energy and ambition to our work, setting high standards and striving to deliver great outcomes without ego. Shape the work behind some of the world's most loved sport, outdoor and lifestyle brands. At Pentland Brands, every role helps move our brands forward. Whether you're supporting our people, improving our systems, growing our commercial performance, strengthening operations or shaping better ways of working, your impact reaches across a portfolio of iconic brands used by consumers around the world. As a Senior Ecommerce Executive, you'll help develop and deliver ecommerce strategies that support our ambitious growth plans. You'll play a key role in maintaining our websites, ensuring products are launched accurately and on time, content is up to date, and all activity follows ecommerce and digital best practices. What you'll be doing: Own the day-to-day trading of the ecommerce websites, managing product launches, content updates, promotional activity, pricing changes and proposition updates to deliver a best-in-class customer experience. Partner with the Ecommerce Manager to identify commercial opportunities and risks, using data, customer insights and market trends to shape trading decisions and support the wider ecommerce strategy. Analyse website, category and product performance to optimise sell-through, improve conversion and drive continuous commercial growth. Plan, maintain and execute the ecommerce trading calendar, ensuring website content, landing pages and campaigns are delivered accurately and on time. Collaborate closely with Marketing, Merchandising, Creative and other key stakeholders to maximise traffic, optimise the customer journey and deliver integrated trading campaigns. Work with the Merchandising team to ensure trading plans are supported by appropriate stock availability, while optimising onsite merchandising and search to maximise visibility of seasonal, new and core product ranges. Drive continuous website optimisation by identifying opportunities to improve performance, enhance the customer experience and implement ecommerce best practices. Stay informed on industry trends, emerging technologies and competitor activity to identify new opportunities and keep the ecommerce experience ahead of the market. What you'll bring: Experience working in a fast-paced digital environment. An understanding of commercial drivers and an ability to utilise data to make informed decisions to drive performance. Strong communication skills and confidence working within a matrixed organisation. Good organizational and planning skills. Use of Microsoft packages including Word, Excel, and PowerPoint. Familiar with analytical / software suites (Google Analytics, Tableau, SAP BW). A team player with the ability to influence and collaborate across several teams. Proactive and creative thinker who can bring new ideas to the table. You are achievement-oriented with the desire to learn and grow. You have forecast management experience. Experience of CMS platforms with the ability to learn and interpret new systems quickly. Pentland Brands is the name behind some of the world's best-known sport, outdoor and lifestyle brands, including Speedo, Berghaus, Canterbury, Endura, Ellesse, Kickers and Mitre. We are a global family business with a clear purpose: pioneering brands that make life better. Across our teams, functions and locations, we work together to create products, experiences and partnerships that help people live more active, confident and positive lives. Joining Pentland Brands means becoming part of a business where your work can have real reach, across multiple brands, markets, teams and disciplines. It is a place for people who want to contribute, collaborate, improve how things are done and help build the future of brands with heritage, ambition and global impact. Perks & Benefits We offer a competitive salary, discretionary bonus, hybrid working, flexible start and finish times, generous holiday allowance, product discounts, sample sales, enhanced family-friendly policies, healthcare support, gym and fitness discounts, cycle to work scheme and electric car scheme. You can find full details of our benefits and perks on our UK Benefits page.
16/07/2026
Full time
We're Pentland Brands: a global family business behind some of the world's most iconic active and lifestyle brands. We bring integrity, energy and ambition to our work, setting high standards and striving to deliver great outcomes without ego. Shape the work behind some of the world's most loved sport, outdoor and lifestyle brands. At Pentland Brands, every role helps move our brands forward. Whether you're supporting our people, improving our systems, growing our commercial performance, strengthening operations or shaping better ways of working, your impact reaches across a portfolio of iconic brands used by consumers around the world. As a Senior Ecommerce Executive, you'll help develop and deliver ecommerce strategies that support our ambitious growth plans. You'll play a key role in maintaining our websites, ensuring products are launched accurately and on time, content is up to date, and all activity follows ecommerce and digital best practices. What you'll be doing: Own the day-to-day trading of the ecommerce websites, managing product launches, content updates, promotional activity, pricing changes and proposition updates to deliver a best-in-class customer experience. Partner with the Ecommerce Manager to identify commercial opportunities and risks, using data, customer insights and market trends to shape trading decisions and support the wider ecommerce strategy. Analyse website, category and product performance to optimise sell-through, improve conversion and drive continuous commercial growth. Plan, maintain and execute the ecommerce trading calendar, ensuring website content, landing pages and campaigns are delivered accurately and on time. Collaborate closely with Marketing, Merchandising, Creative and other key stakeholders to maximise traffic, optimise the customer journey and deliver integrated trading campaigns. Work with the Merchandising team to ensure trading plans are supported by appropriate stock availability, while optimising onsite merchandising and search to maximise visibility of seasonal, new and core product ranges. Drive continuous website optimisation by identifying opportunities to improve performance, enhance the customer experience and implement ecommerce best practices. Stay informed on industry trends, emerging technologies and competitor activity to identify new opportunities and keep the ecommerce experience ahead of the market. What you'll bring: Experience working in a fast-paced digital environment. An understanding of commercial drivers and an ability to utilise data to make informed decisions to drive performance. Strong communication skills and confidence working within a matrixed organisation. Good organizational and planning skills. Use of Microsoft packages including Word, Excel, and PowerPoint. Familiar with analytical / software suites (Google Analytics, Tableau, SAP BW). A team player with the ability to influence and collaborate across several teams. Proactive and creative thinker who can bring new ideas to the table. You are achievement-oriented with the desire to learn and grow. You have forecast management experience. Experience of CMS platforms with the ability to learn and interpret new systems quickly. Pentland Brands is the name behind some of the world's best-known sport, outdoor and lifestyle brands, including Speedo, Berghaus, Canterbury, Endura, Ellesse, Kickers and Mitre. We are a global family business with a clear purpose: pioneering brands that make life better. Across our teams, functions and locations, we work together to create products, experiences and partnerships that help people live more active, confident and positive lives. Joining Pentland Brands means becoming part of a business where your work can have real reach, across multiple brands, markets, teams and disciplines. It is a place for people who want to contribute, collaborate, improve how things are done and help build the future of brands with heritage, ambition and global impact. Perks & Benefits We offer a competitive salary, discretionary bonus, hybrid working, flexible start and finish times, generous holiday allowance, product discounts, sample sales, enhanced family-friendly policies, healthcare support, gym and fitness discounts, cycle to work scheme and electric car scheme. You can find full details of our benefits and perks on our UK Benefits page.
Senior Ecommerce Growth Lead - Hybrid & Flexible Hours
Pentland Brands Limited
Pentland Brands is seeking a Senior Ecommerce Executive to shape online trading across our brands. You'll manage product launches, content updates, pricing and promotions, ensuring accurate launches and a best-in-class customer experience. You'll partner with the Ecommerce Manager, analyse performance using data and market trends, and collaborate with Marketing, Merchandising and Creative to drive growth and keep our ecommerce ahead of the market. Hybrid working model offered.
16/07/2026
Full time
Pentland Brands is seeking a Senior Ecommerce Executive to shape online trading across our brands. You'll manage product launches, content updates, pricing and promotions, ensuring accurate launches and a best-in-class customer experience. You'll partner with the Ecommerce Manager, analyse performance using data and market trends, and collaborate with Marketing, Merchandising and Creative to drive growth and keep our ecommerce ahead of the market. Hybrid working model offered.
Senior Ecommerce & Growth Leader
THG Ingenuity Manchester, Lancashire
THG Ingenuity invites applications for a Senior Ecommerce Manager to lead trading and marketing execution for client accounts, owning performance metrics and the strategic narrative. You will drive conversions, optimize campaigns, and coordinate cross functional teams to deliver growth. The role requires strong leadership, data driven decision making, and the ability to manage budgets and client expectations in a fast-paced environment.
16/07/2026
Full time
THG Ingenuity invites applications for a Senior Ecommerce Manager to lead trading and marketing execution for client accounts, owning performance metrics and the strategic narrative. You will drive conversions, optimize campaigns, and coordinate cross functional teams to deliver growth. The role requires strong leadership, data driven decision making, and the ability to manage budgets and client expectations in a fast-paced environment.
DTC Lead UK & Ireland - SodaStream
PepsiCo Deutschland GmbH
Overview SodaStream is the world's sparkling water brand and a global leader in producing home sparkling water makers. With products sold in over 46 countries, we're passionate about replacing plastic waste and offering consumers a healthier, more sustainable beverage option. SodaStream is part of the PepsiCo product family, which supports the PepsiCo Positive (pep+) initiative and champions strong business and social values to lead positive change. At SodaStream, we put the planet and people first - to help create a better, more sustainable future for generations to come. Want to change the way the world drinks? We're looking for a dynamic DTC Lead to own and accelerate the performance of our Direct-to-Consumer (DTC) channel in the UK & Ireland. This role is a key growth driver for the business, responsible for defining the DTC strategy, and leading the commercial, product, and customer experience roadmap. You'll work cross-functionally to shape how we acquire, convert, and retain customers in a way that delivers profitable growth and outstanding brand experiences. This role will report directly into the North Europe Head of eCommerce, with a dotted line into the UK&I Sales Director. They will work closely with the Growth Marketing Lead, briefing them on activation needs for the channel. Responsibilities What will your workday look like? DTC Channel Strategy & Leadership Set the strategic direction for the UK &I DTC channel, defining how we win across acquisition, retention, value growth, and customer experience. Build a clear channel proposition that differentiates our DTC from other channels, tailored to the needs and expectations of our DTC shopper. Leverage data and behavioural insight to deeply understand our online customer - identifying patterns, friction points, and growth levers across the funnel. Define and optimise the DTC product strategy, including which SKUs, bundles, exclusives, or formats we offer - ensuring the range delivers incremental value and meets consumer needs. Own the pricing and promotional architecture, balancing competitiveness, profitability, and brand integrity. Website UX Management Act as the owner of the UK &I Shopify storefronts, accountable for the site's performance, navigation, content, and UX across desktop and mobile. Build and deliver a local roadmap of site development and optimisation projects including UX upgrades, new features, landing pages, and merchandising improvements - working with internal and external partners as needed. Identify and evaluate new growth levers - from subscriptions and loyalty programs to value-added services and emerging digital commerce models. Plan and oversee A/B and multivariate testing programmes, using results to improve conversion rates, product discoverability, and checkout flow. Ensure product accuracy and content quality across the site at all times, briefing and collaborating with the relevant teams to deliver timely updates. Partner with Customer Care and Operations to deliver a seamless post purchase experience, ensuring policies (e.g., delivery, returns, subscriptions) are clear, customer friendly, and aligned with brand standards. Commercial Excellence Own the DTC P&L, taking accountability for commercial performance across revenue, conversion, margin, AOV, retention, and CLTV. Lead sales forecasting and target setting for the DTC channel, ensuring alignment with campaign plans, seasonal trends, and trading opportunities. Own the DTC promotional planning calendar, aligning to the overall marketing plans and seasonal activity. Ensure relevant, timely reporting to key stakeholders on DTC performance with clear updates, risks and opportunities. Collaborate with analytics stakeholders to build dashboards and performance reports, using data from Shopify, Google Analytics 4 (GA4), and internal tools. Translate insights into actions and prioritisation, informing site improvements, promotional planning, customer journey refinements, and media briefing. Qualifications 7+ years' experience in e commerce, digital marketing, or DTC roles - ideally within FMCG, consumer electronics, or fast paced DTC environments. Hands on experience with Shopify, Google Analytics (GA4), Tag Manager, and working knowledge of CRM platforms like Klaviyo. Strong track record of developing digital channel strategies, driving customer acquisition and retention, and delivering against commercial KPIs. Highly analytical, with the ability to interpret data and translate it into actionable strategies. Excellent cross functional collaboration skills, with experience working closely with marketing, sales, operations, and customer care. A customer first thinker who can balance user experience with commercial performance. Strong project management and prioritisation skills - comfortable owning a roadmap while managing multiple stakeholders. Key Behaviours Entrepreneurial Growth minded Consumer obsessed Data driven Accountable Courageous in decision making Curious and continuously learning
15/07/2026
Full time
Overview SodaStream is the world's sparkling water brand and a global leader in producing home sparkling water makers. With products sold in over 46 countries, we're passionate about replacing plastic waste and offering consumers a healthier, more sustainable beverage option. SodaStream is part of the PepsiCo product family, which supports the PepsiCo Positive (pep+) initiative and champions strong business and social values to lead positive change. At SodaStream, we put the planet and people first - to help create a better, more sustainable future for generations to come. Want to change the way the world drinks? We're looking for a dynamic DTC Lead to own and accelerate the performance of our Direct-to-Consumer (DTC) channel in the UK & Ireland. This role is a key growth driver for the business, responsible for defining the DTC strategy, and leading the commercial, product, and customer experience roadmap. You'll work cross-functionally to shape how we acquire, convert, and retain customers in a way that delivers profitable growth and outstanding brand experiences. This role will report directly into the North Europe Head of eCommerce, with a dotted line into the UK&I Sales Director. They will work closely with the Growth Marketing Lead, briefing them on activation needs for the channel. Responsibilities What will your workday look like? DTC Channel Strategy & Leadership Set the strategic direction for the UK &I DTC channel, defining how we win across acquisition, retention, value growth, and customer experience. Build a clear channel proposition that differentiates our DTC from other channels, tailored to the needs and expectations of our DTC shopper. Leverage data and behavioural insight to deeply understand our online customer - identifying patterns, friction points, and growth levers across the funnel. Define and optimise the DTC product strategy, including which SKUs, bundles, exclusives, or formats we offer - ensuring the range delivers incremental value and meets consumer needs. Own the pricing and promotional architecture, balancing competitiveness, profitability, and brand integrity. Website UX Management Act as the owner of the UK &I Shopify storefronts, accountable for the site's performance, navigation, content, and UX across desktop and mobile. Build and deliver a local roadmap of site development and optimisation projects including UX upgrades, new features, landing pages, and merchandising improvements - working with internal and external partners as needed. Identify and evaluate new growth levers - from subscriptions and loyalty programs to value-added services and emerging digital commerce models. Plan and oversee A/B and multivariate testing programmes, using results to improve conversion rates, product discoverability, and checkout flow. Ensure product accuracy and content quality across the site at all times, briefing and collaborating with the relevant teams to deliver timely updates. Partner with Customer Care and Operations to deliver a seamless post purchase experience, ensuring policies (e.g., delivery, returns, subscriptions) are clear, customer friendly, and aligned with brand standards. Commercial Excellence Own the DTC P&L, taking accountability for commercial performance across revenue, conversion, margin, AOV, retention, and CLTV. Lead sales forecasting and target setting for the DTC channel, ensuring alignment with campaign plans, seasonal trends, and trading opportunities. Own the DTC promotional planning calendar, aligning to the overall marketing plans and seasonal activity. Ensure relevant, timely reporting to key stakeholders on DTC performance with clear updates, risks and opportunities. Collaborate with analytics stakeholders to build dashboards and performance reports, using data from Shopify, Google Analytics 4 (GA4), and internal tools. Translate insights into actions and prioritisation, informing site improvements, promotional planning, customer journey refinements, and media briefing. Qualifications 7+ years' experience in e commerce, digital marketing, or DTC roles - ideally within FMCG, consumer electronics, or fast paced DTC environments. Hands on experience with Shopify, Google Analytics (GA4), Tag Manager, and working knowledge of CRM platforms like Klaviyo. Strong track record of developing digital channel strategies, driving customer acquisition and retention, and delivering against commercial KPIs. Highly analytical, with the ability to interpret data and translate it into actionable strategies. Excellent cross functional collaboration skills, with experience working closely with marketing, sales, operations, and customer care. A customer first thinker who can balance user experience with commercial performance. Strong project management and prioritisation skills - comfortable owning a roadmap while managing multiple stakeholders. Key Behaviours Entrepreneurial Growth minded Consumer obsessed Data driven Accountable Courageous in decision making Curious and continuously learning
Business Systems Manager - Customer and Commerce New Solihull, England, United Kingdom
Gymshark Ltd Solihull, West Midlands
Business Systems Manager - Customer and Commerce OVERVIEW: This role exists to provide leadership and strategic thinking across our customer and commerce technology ecosystem - spanning ecommerce, retail, martech, customer support, and payments. The Business Systems Manager owns the platforms that power how Gymshark sells, markets to, and supports its customers globally. They ensure these systems are best in class, deeply integrated, and continuously optimised to enable business growth and surpass the expectations of our customers and internal stakeholders. WHAT YOU'LL BE DOING Identifying strategic opportunities leveraging systems improvements, supplier enhancements and emerging technologies. Challenging approaches to complex issues, collaboratively to ensure Gymshark achieves the best outcomes. Being an advocate and champion for Tech across the business, leading as a role model. Defining and role modelling high quality standards across all core system management activities, including but not limited to Documentation, Training, Change and Incident Management etc. Supporting corporate project deliveries that requires specific SME (Subject Matter Expert) input or task execution. Providing valuable input as part of the systems leadership team, providing leadership and consistency across the Systems Team, deputising for the Head of Systems when required. Assessing the risk of all changes to the systems within portfolio, understanding the impact to the business and conversing with our wider CAB team (Change Advisory Board) when required. Maximising system availability. Act as a single escalation point of incidents within the Systems Team and performing the role of a Major Incident Manager when required. Having detailed understanding of data flows and integrations across their systems portfolio. Providing concise reporting and analytics to aid improvement identification of new opportunities or risks. Owning the end to end management of Gymshark's customer and commerce technology portfolio, including ecommerce (Shopify), website, Point of Sale (POS), Inventory Management, online & in store payment methods martech (Braze, mParticle, Bazaarvoice & others), promotions and loyalty (Talon.One), and customer support (Intercom) - ensuring these platforms are stable, scalable, and delivering measurable business value. Partnering with CRM, Loyalty, Digital Product, Brand, and Customer Experience teams to ensure commerce and martech platforms are configured and utilised to their full potential, directly supporting trading performance, CRM strategy, and customer satisfaction. Leading the management of payment methods and Shopify Apps across digital and retail channels, ensuring a frictionless customer experience and compliance with relevant payment regulations and security standards. Overseeing the customer data and activation ecosystem (mParticle, Braze), ensuring data pipelines are accurate, consented, and powering effective personalisation and marketing automation across all channels. Owning the retail hardware strategy across all Gymshark store environments, including selection, standardisation, lifecycle management, and vendor relationships for all in store technology hardware ensuring a consistent, reliable, and scalable estate as the retail footprint grows, working closely with the Service Desk and managed Service Provider in this space. Defining and maintaining the new store opening configuration blueprint, ensuring every new Gymshark retail and Gym location is set up to a consistent standard - covering system set up for POS & inventory Management configuration, working in tandem with the NSO team who will deploy the hardware, ensure network readiness, and day one operational capability. You will be required to continuously refine the blueprint based on learnings from each opening. ACCOUNTABLE FOR Leading, developing and coaching a team of system administrators to deliver high quality service to our customers and internal stakeholders. Managing the recruitment and onboarding of new members ensuring that they team is effectively resourced with the required skills. Performance and management of all systems within specific portfolio. Ensuring SLA and KPIs are consistently achieved. Actively prioritising and sequencing work activities/ tasks, changes across their team to ensure delivery to stakeholders and project requirements. Partnering with solution partners/Product Owers to define and deliver the best possible solution and agreeing the roadmap as one unit. Building long lasting relationships across the business, acting as a trusted partner. Ensuring support on technical limitations and ideation of new approaches to business problems. Maximising the utilisation of all systems within portfolio, across the business and ensure delivery of measured ROI (Return on Investment). Effectively manage suppliers and 3 rd parties, to build relationships, assuring support, and position Gymshark at the front of innovation. Creation and continual management of system portfolio centric roadmaps, aligned with business, stakeholder and tech goals. WHAT YOU'LL NEED People Management and Leadership experience, leading and developing technical team members. Experience in managing and improving 3 rd party business systems Management of business relationships and stakeholders. Supplier management and commercial awareness Contractual, data protection and legal understanding Knowledge of ITIL standards and how to apply them Demonstrable experience managing ecommerce platforms in a retail or DTC environment, with hands on knowledge of Shopify (Plus) - including apps, themes, checkout configuration, and integrations - evidenced through previous roles. Proven retail experience, including Point of Sale (POS) system management across physical or omnichannel retail environments, with the ability to demonstrate how retail and digital channels have been connected. Demonstrable martech experience, including administration or system ownership of customer engagement and data platforms such as Braze and mParticle, with evidence of enabling personalisation, campaign automation, or audience segmentation at scale. Demonstrable experience with promotions and loyalty technology, including platforms such as Talon.One, with the ability to evidence how rules based promotion engines have been configured and managed to support commercial strategy. Demonstrable customer support technology experience, including ownership or administration of platforms such as Intercom, with evidence of improving team efficiency, customer response times, or self serve resolution through system configuration. Demonstrable experience managing payment methods in an ecommerce or retail context, including knowledge of payment service providers, checkout optimisation, and ensuring payment compliance and resilience across markets. Demonstrable experience owning or contributing to website and digital trading operations, including the ability to work with development and product teams to manage platform configuration, releases, and system health across a high traffic ecommerce site. Project leadership, ownership and management of work Ability to manage time effectively Excellent attention to detail Curious mind, with a drive to learn new technologies/systems at pace PREFERRED System specific administration certification Willing to challenge and be challenged Willingness to give and receive effective feedback Ability to work effectively in a high pace environment Process mapping CLOSING DATE: Friday 24th July 2026 LOCATION: Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK. (This is not negotiable.) We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you'd like to request a reasonable adjustment please email . THE PERKS Standard benefits include: Performance based Bonus opportunity Funded Healthcare benefit 25 days holiday, additional day for your birthday & Bank Holidays Contributory Employer pension scheme Flexible benefits programme - including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Life Assurance Office location specific benefits include (IQ): Gym Membership to The Lifting Club (LC) Onsite lunch provision & coffee bars
15/07/2026
Full time
Business Systems Manager - Customer and Commerce OVERVIEW: This role exists to provide leadership and strategic thinking across our customer and commerce technology ecosystem - spanning ecommerce, retail, martech, customer support, and payments. The Business Systems Manager owns the platforms that power how Gymshark sells, markets to, and supports its customers globally. They ensure these systems are best in class, deeply integrated, and continuously optimised to enable business growth and surpass the expectations of our customers and internal stakeholders. WHAT YOU'LL BE DOING Identifying strategic opportunities leveraging systems improvements, supplier enhancements and emerging technologies. Challenging approaches to complex issues, collaboratively to ensure Gymshark achieves the best outcomes. Being an advocate and champion for Tech across the business, leading as a role model. Defining and role modelling high quality standards across all core system management activities, including but not limited to Documentation, Training, Change and Incident Management etc. Supporting corporate project deliveries that requires specific SME (Subject Matter Expert) input or task execution. Providing valuable input as part of the systems leadership team, providing leadership and consistency across the Systems Team, deputising for the Head of Systems when required. Assessing the risk of all changes to the systems within portfolio, understanding the impact to the business and conversing with our wider CAB team (Change Advisory Board) when required. Maximising system availability. Act as a single escalation point of incidents within the Systems Team and performing the role of a Major Incident Manager when required. Having detailed understanding of data flows and integrations across their systems portfolio. Providing concise reporting and analytics to aid improvement identification of new opportunities or risks. Owning the end to end management of Gymshark's customer and commerce technology portfolio, including ecommerce (Shopify), website, Point of Sale (POS), Inventory Management, online & in store payment methods martech (Braze, mParticle, Bazaarvoice & others), promotions and loyalty (Talon.One), and customer support (Intercom) - ensuring these platforms are stable, scalable, and delivering measurable business value. Partnering with CRM, Loyalty, Digital Product, Brand, and Customer Experience teams to ensure commerce and martech platforms are configured and utilised to their full potential, directly supporting trading performance, CRM strategy, and customer satisfaction. Leading the management of payment methods and Shopify Apps across digital and retail channels, ensuring a frictionless customer experience and compliance with relevant payment regulations and security standards. Overseeing the customer data and activation ecosystem (mParticle, Braze), ensuring data pipelines are accurate, consented, and powering effective personalisation and marketing automation across all channels. Owning the retail hardware strategy across all Gymshark store environments, including selection, standardisation, lifecycle management, and vendor relationships for all in store technology hardware ensuring a consistent, reliable, and scalable estate as the retail footprint grows, working closely with the Service Desk and managed Service Provider in this space. Defining and maintaining the new store opening configuration blueprint, ensuring every new Gymshark retail and Gym location is set up to a consistent standard - covering system set up for POS & inventory Management configuration, working in tandem with the NSO team who will deploy the hardware, ensure network readiness, and day one operational capability. You will be required to continuously refine the blueprint based on learnings from each opening. ACCOUNTABLE FOR Leading, developing and coaching a team of system administrators to deliver high quality service to our customers and internal stakeholders. Managing the recruitment and onboarding of new members ensuring that they team is effectively resourced with the required skills. Performance and management of all systems within specific portfolio. Ensuring SLA and KPIs are consistently achieved. Actively prioritising and sequencing work activities/ tasks, changes across their team to ensure delivery to stakeholders and project requirements. Partnering with solution partners/Product Owers to define and deliver the best possible solution and agreeing the roadmap as one unit. Building long lasting relationships across the business, acting as a trusted partner. Ensuring support on technical limitations and ideation of new approaches to business problems. Maximising the utilisation of all systems within portfolio, across the business and ensure delivery of measured ROI (Return on Investment). Effectively manage suppliers and 3 rd parties, to build relationships, assuring support, and position Gymshark at the front of innovation. Creation and continual management of system portfolio centric roadmaps, aligned with business, stakeholder and tech goals. WHAT YOU'LL NEED People Management and Leadership experience, leading and developing technical team members. Experience in managing and improving 3 rd party business systems Management of business relationships and stakeholders. Supplier management and commercial awareness Contractual, data protection and legal understanding Knowledge of ITIL standards and how to apply them Demonstrable experience managing ecommerce platforms in a retail or DTC environment, with hands on knowledge of Shopify (Plus) - including apps, themes, checkout configuration, and integrations - evidenced through previous roles. Proven retail experience, including Point of Sale (POS) system management across physical or omnichannel retail environments, with the ability to demonstrate how retail and digital channels have been connected. Demonstrable martech experience, including administration or system ownership of customer engagement and data platforms such as Braze and mParticle, with evidence of enabling personalisation, campaign automation, or audience segmentation at scale. Demonstrable experience with promotions and loyalty technology, including platforms such as Talon.One, with the ability to evidence how rules based promotion engines have been configured and managed to support commercial strategy. Demonstrable customer support technology experience, including ownership or administration of platforms such as Intercom, with evidence of improving team efficiency, customer response times, or self serve resolution through system configuration. Demonstrable experience managing payment methods in an ecommerce or retail context, including knowledge of payment service providers, checkout optimisation, and ensuring payment compliance and resilience across markets. Demonstrable experience owning or contributing to website and digital trading operations, including the ability to work with development and product teams to manage platform configuration, releases, and system health across a high traffic ecommerce site. Project leadership, ownership and management of work Ability to manage time effectively Excellent attention to detail Curious mind, with a drive to learn new technologies/systems at pace PREFERRED System specific administration certification Willing to challenge and be challenged Willingness to give and receive effective feedback Ability to work effectively in a high pace environment Process mapping CLOSING DATE: Friday 24th July 2026 LOCATION: Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK. (This is not negotiable.) We're an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you'd like to request a reasonable adjustment please email . THE PERKS Standard benefits include: Performance based Bonus opportunity Funded Healthcare benefit 25 days holiday, additional day for your birthday & Bank Holidays Contributory Employer pension scheme Flexible benefits programme - including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Life Assurance Office location specific benefits include (IQ): Gym Membership to The Lifting Club (LC) Onsite lunch provision & coffee bars
Zachary Daniels
Ecommerce Manager
Zachary Daniels Warrington, Cheshire
Ecommerce Manager - Fashion Brand Manchester - Hybrid Salary - Upto £55k Zachary Daniels are partnered with a fast-growing contemporary fashion brand focused on creating elevated, trend-led collections with an emphasis on quality, versatility, and accessible luxury. The Role: As Ecommerce Manager , you'll take ownership of the online trading strategy, ensuring the website delivers an exceptional customer journey while driving commercial growth. This role combines digital trading, merchandising, conversion optimisation, reporting, and cross-functional collaboration, making it ideal for someone who enjoys balancing strategic thinking with hands-on execution. Key Responsibilities: Own the day-to-day trading and performance of the ecommerce website. Coordinate product launches, campaign activations, seasonal collections and promotional events. Optimise category pages, product listings and onsite merchandising to maximise customer engagement and sales. Manage the digital trading calendar, ensuring all website activity is delivered accurately and on time. Continuously review the customer journey, identifying opportunities to improve usability, navigation and conversion. Partner with developers to deliver new website features, enhancements and platform improvements. Develop and implement CRO initiatives to improve onsite performance. Take ownership of online revenue performance and key commercial objectives. Analyse website performance across key ecommerce metrics including conversion, revenue, average order value, customer lifetime value and customer behaviour. Work closely with CRM and Marketing teams to improve customer acquisition, retention and loyalty. About You: Previous experience as an Ecommerce Manager or in a senior ecommerce trading position within fashion, retail or lifestyle. Strong commercial understanding with experience driving online sales performance. Must have hands-on experience working with Shopify. Excellent knowledge of ecommerce trading, onsite merchandising and digital customer journeys. Why Apply: Join a high-growth fashion brand at an exciting stage of its journey. Take ownership of key digital channels and influence business performance. Work in a collaborative, fast-paced environment where your ideas make an impact. Play a pivotal role in shaping the brand's ecommerce and digital growth strategy. Enjoy a varied role with autonomy, responsibility and opportunities to drive innovation. BH36662
14/07/2026
Full time
Ecommerce Manager - Fashion Brand Manchester - Hybrid Salary - Upto £55k Zachary Daniels are partnered with a fast-growing contemporary fashion brand focused on creating elevated, trend-led collections with an emphasis on quality, versatility, and accessible luxury. The Role: As Ecommerce Manager , you'll take ownership of the online trading strategy, ensuring the website delivers an exceptional customer journey while driving commercial growth. This role combines digital trading, merchandising, conversion optimisation, reporting, and cross-functional collaboration, making it ideal for someone who enjoys balancing strategic thinking with hands-on execution. Key Responsibilities: Own the day-to-day trading and performance of the ecommerce website. Coordinate product launches, campaign activations, seasonal collections and promotional events. Optimise category pages, product listings and onsite merchandising to maximise customer engagement and sales. Manage the digital trading calendar, ensuring all website activity is delivered accurately and on time. Continuously review the customer journey, identifying opportunities to improve usability, navigation and conversion. Partner with developers to deliver new website features, enhancements and platform improvements. Develop and implement CRO initiatives to improve onsite performance. Take ownership of online revenue performance and key commercial objectives. Analyse website performance across key ecommerce metrics including conversion, revenue, average order value, customer lifetime value and customer behaviour. Work closely with CRM and Marketing teams to improve customer acquisition, retention and loyalty. About You: Previous experience as an Ecommerce Manager or in a senior ecommerce trading position within fashion, retail or lifestyle. Strong commercial understanding with experience driving online sales performance. Must have hands-on experience working with Shopify. Excellent knowledge of ecommerce trading, onsite merchandising and digital customer journeys. Why Apply: Join a high-growth fashion brand at an exciting stage of its journey. Take ownership of key digital channels and influence business performance. Work in a collaborative, fast-paced environment where your ideas make an impact. Play a pivotal role in shaping the brand's ecommerce and digital growth strategy. Enjoy a varied role with autonomy, responsibility and opportunities to drive innovation. BH36662
Online Trading Assistant - Merrell - 12M FTC
FashionUnited Group
Online Trading Assistant - Merrell - 12M FTC Job Description Summary. Merrell exists to share the simple power of being outside with everyone. We believe the "outdoors" is a much broader space than just the mountain summit; it's any space beyond your front door. Our mission is to help our community rethink the outdoors by building gear that works everywhere, from technical alpine ridges to urban city streets. We don't just follow the trail; we help define where it goes next. We are a team that lives at the intersection of elite performance and modern style. Our history on the trail and commitment to innovation has made us the most awarded brand in the outdoor space. Recently, our MTL SpeedARC Peak won the prestigious ISPO Award for its breakthrough trail-racing tech, while the SpeedARC Surge BOA was named one of TIME's Best Inventions for its modern, futuristic design and energy return. Whether it's the Moab 3 being named 'Best Hiking Shoe' by CNN Underscored and Popular Mechanics, or the Jungle Moc being recognized by HuffPicks as the gold standard for comfort, we are consistently recognized for building the most reliable, and most innovative, gear in the world. Online Trading Assistant; Merrell EMEA (Maternity cover, 1 year FTC) PRIMARY DUTIES Supporting the e-commerce trading team with the day-to-day trading and operational management of EMEA sites. Ensure products are set up ahead of launch including pricing, imagery and description. Collaborate closely with ecommerce buyer, content and design teams to plan and execute seasonal marketing features based on key brand stories, seasonality, forecasts, selling trends, and available inventory. Collaborate on exclusive product offerings. Assisting in the preparation of websites for sale periods and seasonal marketing campaigns. Ensuring product listing pages are effectively merchandised, using Salesforce sorting rules while optimizing pages for seasonal/regional nuances and emails. Setting up promotional tactics onsite including coupon codes and promotional messaging, and testing the user experience onsite to ensure any issues are dealt with before launch and promotion is clear to customers. Working in partnership with the Marketing team to implement SEO keywords within Salesforce. Using tools such as Google Analytics and Content Square to support the optimisation of content and landing page performance. Analysing performance data and providing clear summaries and insights to support weekly trading reports. Collaborating with key stakeholders to complete regular QA checks to ensure a flawless online experience for our customers. Engagement with global teams, where appropriate, on site issues/launches/collabs etc. Undertakes any additional duties as reasonably required by the line manager. Have knowledge of the Merrell brand and its positioning within the outdoor and footwear market. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED An analytical and questioning mentality, with strong Excel skills preferable Experience with Salesforce Commerce Cloud, Google Analytics and Content Square beneficial but not essential Highly organised and self-motivated with ability to prioritise workload effectively Attention to detail Proactive and positive approach to problem solving. Ideas-driven and results focused with the initiative to see these ideas through to fruition A dynamic team player with great interpersonal skills WORKING CONDITIONS Hybrid role between London office and home. Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
14/07/2026
Full time
Online Trading Assistant - Merrell - 12M FTC Job Description Summary. Merrell exists to share the simple power of being outside with everyone. We believe the "outdoors" is a much broader space than just the mountain summit; it's any space beyond your front door. Our mission is to help our community rethink the outdoors by building gear that works everywhere, from technical alpine ridges to urban city streets. We don't just follow the trail; we help define where it goes next. We are a team that lives at the intersection of elite performance and modern style. Our history on the trail and commitment to innovation has made us the most awarded brand in the outdoor space. Recently, our MTL SpeedARC Peak won the prestigious ISPO Award for its breakthrough trail-racing tech, while the SpeedARC Surge BOA was named one of TIME's Best Inventions for its modern, futuristic design and energy return. Whether it's the Moab 3 being named 'Best Hiking Shoe' by CNN Underscored and Popular Mechanics, or the Jungle Moc being recognized by HuffPicks as the gold standard for comfort, we are consistently recognized for building the most reliable, and most innovative, gear in the world. Online Trading Assistant; Merrell EMEA (Maternity cover, 1 year FTC) PRIMARY DUTIES Supporting the e-commerce trading team with the day-to-day trading and operational management of EMEA sites. Ensure products are set up ahead of launch including pricing, imagery and description. Collaborate closely with ecommerce buyer, content and design teams to plan and execute seasonal marketing features based on key brand stories, seasonality, forecasts, selling trends, and available inventory. Collaborate on exclusive product offerings. Assisting in the preparation of websites for sale periods and seasonal marketing campaigns. Ensuring product listing pages are effectively merchandised, using Salesforce sorting rules while optimizing pages for seasonal/regional nuances and emails. Setting up promotional tactics onsite including coupon codes and promotional messaging, and testing the user experience onsite to ensure any issues are dealt with before launch and promotion is clear to customers. Working in partnership with the Marketing team to implement SEO keywords within Salesforce. Using tools such as Google Analytics and Content Square to support the optimisation of content and landing page performance. Analysing performance data and providing clear summaries and insights to support weekly trading reports. Collaborating with key stakeholders to complete regular QA checks to ensure a flawless online experience for our customers. Engagement with global teams, where appropriate, on site issues/launches/collabs etc. Undertakes any additional duties as reasonably required by the line manager. Have knowledge of the Merrell brand and its positioning within the outdoor and footwear market. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED An analytical and questioning mentality, with strong Excel skills preferable Experience with Salesforce Commerce Cloud, Google Analytics and Content Square beneficial but not essential Highly organised and self-motivated with ability to prioritise workload effectively Attention to detail Proactive and positive approach to problem solving. Ideas-driven and results focused with the initiative to see these ideas through to fruition A dynamic team player with great interpersonal skills WORKING CONDITIONS Hybrid role between London office and home. Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
Ecommerce Trading Executive
Lucy & Yak, Ltd. Brighton, Sussex
We're looking for an Ecommerce Trading Executive who loves creating brilliant online experiences. You'll be the person making sure our website and app always look their best whether that's launching exciting new collections, bringing campaigns to life, improving navigation or spotting little tweaks that make a big difference to our customers. You'll be organised, curious and detail-focused, with a commercial mindset and a genuine passion for making online shopping as seamless (and fun!) as possible. Working closely with our Creative, Marketing, CRM and Development teams, you'll help shape how Lucy & Yak shows up online every single day. What you'll be doing Keep our website and app looking their absolute best, making sure everything is up to date, optimised and ready to support our trading goals. Bring new product launches, seasonal campaigns and promotions to life by coordinating assets, copy and technical set-up across our digital channels. Make it easy for customers to find what they're looking for by optimising merchandising, search and navigation. Work closely with our CRM Manager to ensure personalised experiences are reflected onsite and support customer retention. Partner with our Marketing team to create engaging, high-converting landing pages that help our campaigns shine. Monitor site performance, troubleshoot issues and work with developers or third-party partners to improve speed, functionality and user experience. Keep a close eye on key ecommerce metrics including conversion, revenue, AOV, bounce rate and basket abandonment using insights to suggest improvements and new opportunities. Champion consistency across the website and app, making sure every piece of content reflects our brand personality and customer-first approach. Stay curious! Keep up with ecommerce trends, platform updates and competitor activity, bringing fresh ideas back to the team. We'd love to hear from you if you Have a genuine passion for creating brilliant online shopping experiences. Love the details and enjoy spotting ways to improve things, big or small. Are highly organised and comfortable juggling multiple projects and deadlines. Have strong commercial awareness and understand what drives conversion and customer engagement. Have experience using ecommerce platforms (Shopify experience is a bonus, but not essential). Enjoy working with data and can turn insights into practical actions. Like solving problems, testing new ideas and continuously improving how things work. Thrive in collaborative teams and enjoy working with marketers, creatives, developers and everyone in between. Bring curiosity, initiative and a positive, can-do attitude to everything you do. What you'll get A chance to make a real impact at one of the UK's most loved independent fashion brands. Hands on experience working within a high performing Ecommerce team. The opportunity to work on exciting launches, campaigns and digital projects with supportive, talented colleagues. A 4 day working week (Monday-Thursday), because we believe life happens outside of work too. Vitality healthcare package. A bright, welcoming office in Brighton-with some of the best views in the city. If you're excited by creating joyful online experiences, love making things run smoothly, and want to help build the future of Lucy & Yak's digital experience, we'd love to hear from you.
14/07/2026
Full time
We're looking for an Ecommerce Trading Executive who loves creating brilliant online experiences. You'll be the person making sure our website and app always look their best whether that's launching exciting new collections, bringing campaigns to life, improving navigation or spotting little tweaks that make a big difference to our customers. You'll be organised, curious and detail-focused, with a commercial mindset and a genuine passion for making online shopping as seamless (and fun!) as possible. Working closely with our Creative, Marketing, CRM and Development teams, you'll help shape how Lucy & Yak shows up online every single day. What you'll be doing Keep our website and app looking their absolute best, making sure everything is up to date, optimised and ready to support our trading goals. Bring new product launches, seasonal campaigns and promotions to life by coordinating assets, copy and technical set-up across our digital channels. Make it easy for customers to find what they're looking for by optimising merchandising, search and navigation. Work closely with our CRM Manager to ensure personalised experiences are reflected onsite and support customer retention. Partner with our Marketing team to create engaging, high-converting landing pages that help our campaigns shine. Monitor site performance, troubleshoot issues and work with developers or third-party partners to improve speed, functionality and user experience. Keep a close eye on key ecommerce metrics including conversion, revenue, AOV, bounce rate and basket abandonment using insights to suggest improvements and new opportunities. Champion consistency across the website and app, making sure every piece of content reflects our brand personality and customer-first approach. Stay curious! Keep up with ecommerce trends, platform updates and competitor activity, bringing fresh ideas back to the team. We'd love to hear from you if you Have a genuine passion for creating brilliant online shopping experiences. Love the details and enjoy spotting ways to improve things, big or small. Are highly organised and comfortable juggling multiple projects and deadlines. Have strong commercial awareness and understand what drives conversion and customer engagement. Have experience using ecommerce platforms (Shopify experience is a bonus, but not essential). Enjoy working with data and can turn insights into practical actions. Like solving problems, testing new ideas and continuously improving how things work. Thrive in collaborative teams and enjoy working with marketers, creatives, developers and everyone in between. Bring curiosity, initiative and a positive, can-do attitude to everything you do. What you'll get A chance to make a real impact at one of the UK's most loved independent fashion brands. Hands on experience working within a high performing Ecommerce team. The opportunity to work on exciting launches, campaigns and digital projects with supportive, talented colleagues. A 4 day working week (Monday-Thursday), because we believe life happens outside of work too. Vitality healthcare package. A bright, welcoming office in Brighton-with some of the best views in the city. If you're excited by creating joyful online experiences, love making things run smoothly, and want to help build the future of Lucy & Yak's digital experience, we'd love to hear from you.
Senior eCommerce Store Manager
Universal Music Group
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Store ManagerUniversal Music Group UKLocation: 4 Pancras Square, LondonWorking pattern: 4 days per week expected in the officeAbout the opportunityUniversal Music Group UK and Apple Corps are working together to build a dedicated team focused on shaping the next chapter of Beatles ecommerce, retail, product and customer experience.This is a rare opportunity to work at the intersection of music, culture, commerce, creativity and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This role will be employed by Universal Music Group UK and based at UMG's London office at 4 Pancras Square. The recruitment process will be managed by the Universal Music Group UK Talent Acquisition team in collaboration with Apple Corps.Role purposeThe eCommerce Store Manager will be responsible for managing the Beatles ecommerce stores, driving high-quality store experiences, supporting fast-paced music and merchandise campaigns, and contributing to wider site experience improvements.This role will play a key part in delivering exceptional ecommerce experiences for fans, from evergreen merchandise and brand collaboration drops through to album pre-orders and major Beatles campaign moments.The role will work closely with Apple Corps, UMG labels, creative leads, ecommerce trading, operations, CRM, fan experience and digital marketing teams to translate commercial plans, creative direction and performance insight into compelling online store experiences.This is a fast-paced, hands-on ecommerce role requiring strong Shopify experience, front-end merchandising capability, UX understanding, commercial awareness and a passion for delivering the best possible customer experience.Key responsibilitiesEcommerce store management and campaign deliveryManage a portfolio of ecommerce stores, ensuring each store is engaging, accurate, commercially effective and aligned with brand expectations.Develop and oversee the launch of stores, new campaigns, product drops, album pre-orders and evergreen merchandise moments.Work cross functionally with creative, performance marketing, CRM, technology and Fan Experience and operations teams to deliver timely store builds and launches.Manage fast-paced, time-sensitive launches for the Beatles and culturally significant campaigns.Ensure all store activity reflects ecommerce best practice, fan expectations and the creative vision of the artist or brand.Maintain a strong focus on customer experience, conversion, store performance and operational readiness.Shopify, UX and front-end experienceDesign, build and deliver engaging front-end experiences using UMG's Shopify stack.Use Shopify CMS, themes, apps and feature sets to create compelling store experiences that represent the Beatles brand effectively.Translate creative briefs, campaign objectives and product stories into intuitive front-end design and merchandising experiences.Use video, imagery, content and product storytelling to improve engagement and customer experience.Continuously improve site journeys, navigation, product presentation and homepage optimisation.Identify customer friction points and recommend practical improvements to improve conversion and engagement.Trading, merchandising and commercial performanceWork closely with Apple Corps and internal teams to formulate and execute direct-to-consumer ecommerce strategies.Use commercial, merchandising and music ecommerce experience to drive sales conversion and customer engagement.Manage product setup, category management, homepage features, promotions and campaign activations.Use sales data, site analytics and customer behaviour insights to keep stores fresh, relevant and commercially effective.Monitor performance across key ecommerce metrics, including traffic, conversion, revenue, average order value, product performance and cart abandonment.Analyse site analytics to understand drop-off, checkout friction and opportunities to improve customer acquisition and conversion.Report on sales trends, store performance, campaign results and customer insights.Stakeholder and label partnershipDirectly manage the relationship with key label and Apple Corps stakeholders, acting as the ecommerce lead across relevant store activity.Build strong working relationships with senior stakeholders across labels, Apple Corps, UMG ecommerce, creative, CRM, operations, finance and fan experience teams.Guide and coach stakeholders on ecommerce best practice, UX, conversion and customer experience.Manage escalations, identify campaign risks and share learnings to improve future launches.Oversee the ecommerce release schedule with relevant stakeholders, balancing timelines, resources and ecommerce standards.Act as a trusted ecommerce partner, providing clear recommendations grounded in commercial insight and fan experience.Operations, stock and customer experienceWork with ecommerce operations and customer service teams to resolve supply chain, product availability, fulfilment and customer experience issues.Ensure products remain in stock where possible and that customer feedback is monitored and acted upon.Support a strong customer feedback loop, using insight to improve store experience, product presentation and operational performance.Partner with operations, finance and customer service teams to ensure campaigns are operationally achievable and commercially sound.Manage relationships with key ecommerce partners, including labels, brand owners, technology teams, operations and customer service.CRM, data and digital marketing collaborationWork closely with CRM and digital marketing leads to support data capture, audience segmentation and triggered journeys.Use Shopify tools, commerce flows and customer journeys to drive incremental sales and repeat engagement.Support data-led activity that improves targeting, conversion and customer lifetime value.Collaborate with CRM and performance marketing teams to ensure store activity is connected to wider campaign plans.Testing, optimisation and innovationSupport test-and-learn activity across store experience, merchandising, content, UX and conversion.Use ecommerce analytics, customer behaviour and campaign performance data to recommend improvements.Collaborate with UMG Global Tech to test new ecommerce capabilities and innovations within the technology stack.Support onboarding of new ecommerce tools and functionality across stores.Maintain awareness of emerging ecommerce, Shopify, UX and digital retail best practice.Team contribution and ways of workingAct as a voice of expertise within the store management team.Support and advise junior store managers and assistants on best practice across the UMG UK ecommerce technology stack.Project manage day-to-day store activity and future projects using or relevant project management tools.Maintain clear communication, documentation and governance across store activity, campaigns and stakeholder updates.Contribute to a collaborative, high-performing and solutions-focused ecommerce culture.Key skills and experienceEcommerce and Shopify expertiseStrong experience managing a portfolio of ecommerce stores.Confident working with Shopify, including CMS, themes, apps, store setup and front-end merchandising.Strong understanding of ecommerce merchandising, product setup, category management and homepage optimisation.Experience building engaging online store experiences using content, imagery, video and product storytelling.Ability to translate creative briefs into intuitive, commercially effective front-end design.Strong understanding of UX principles and customer journey optimisation.Experience using ecommerce systems, stock management tools and order management systems.Music ecommerce and campaign experiencePrevious experience working within music ecommerce.Experience supporting album pre-order campaigns, merchandise launches, artist stores or fan-focused retail moments.Understanding of the pace, complexity and sensitivity of music campaign delivery.Ability to manage high-pressure launches for major artists and culturally significant campaigns.Knowledge of record label processes and the wider music ecommerce environment.Understanding of OCC rules would be and analytical capabilityCommercially focused, with the ability to work towards store revenue targets and trading objectives.Confident using data and insight to improve merchandising, conversion and customer experience.Experience analysing site analytics, customer behaviour, cart abandonment and checkout performance.Ability to identify performance trends . click apply for full job details
14/07/2026
Full time
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Store ManagerUniversal Music Group UKLocation: 4 Pancras Square, LondonWorking pattern: 4 days per week expected in the officeAbout the opportunityUniversal Music Group UK and Apple Corps are working together to build a dedicated team focused on shaping the next chapter of Beatles ecommerce, retail, product and customer experience.This is a rare opportunity to work at the intersection of music, culture, commerce, creativity and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This role will be employed by Universal Music Group UK and based at UMG's London office at 4 Pancras Square. The recruitment process will be managed by the Universal Music Group UK Talent Acquisition team in collaboration with Apple Corps.Role purposeThe eCommerce Store Manager will be responsible for managing the Beatles ecommerce stores, driving high-quality store experiences, supporting fast-paced music and merchandise campaigns, and contributing to wider site experience improvements.This role will play a key part in delivering exceptional ecommerce experiences for fans, from evergreen merchandise and brand collaboration drops through to album pre-orders and major Beatles campaign moments.The role will work closely with Apple Corps, UMG labels, creative leads, ecommerce trading, operations, CRM, fan experience and digital marketing teams to translate commercial plans, creative direction and performance insight into compelling online store experiences.This is a fast-paced, hands-on ecommerce role requiring strong Shopify experience, front-end merchandising capability, UX understanding, commercial awareness and a passion for delivering the best possible customer experience.Key responsibilitiesEcommerce store management and campaign deliveryManage a portfolio of ecommerce stores, ensuring each store is engaging, accurate, commercially effective and aligned with brand expectations.Develop and oversee the launch of stores, new campaigns, product drops, album pre-orders and evergreen merchandise moments.Work cross functionally with creative, performance marketing, CRM, technology and Fan Experience and operations teams to deliver timely store builds and launches.Manage fast-paced, time-sensitive launches for the Beatles and culturally significant campaigns.Ensure all store activity reflects ecommerce best practice, fan expectations and the creative vision of the artist or brand.Maintain a strong focus on customer experience, conversion, store performance and operational readiness.Shopify, UX and front-end experienceDesign, build and deliver engaging front-end experiences using UMG's Shopify stack.Use Shopify CMS, themes, apps and feature sets to create compelling store experiences that represent the Beatles brand effectively.Translate creative briefs, campaign objectives and product stories into intuitive front-end design and merchandising experiences.Use video, imagery, content and product storytelling to improve engagement and customer experience.Continuously improve site journeys, navigation, product presentation and homepage optimisation.Identify customer friction points and recommend practical improvements to improve conversion and engagement.Trading, merchandising and commercial performanceWork closely with Apple Corps and internal teams to formulate and execute direct-to-consumer ecommerce strategies.Use commercial, merchandising and music ecommerce experience to drive sales conversion and customer engagement.Manage product setup, category management, homepage features, promotions and campaign activations.Use sales data, site analytics and customer behaviour insights to keep stores fresh, relevant and commercially effective.Monitor performance across key ecommerce metrics, including traffic, conversion, revenue, average order value, product performance and cart abandonment.Analyse site analytics to understand drop-off, checkout friction and opportunities to improve customer acquisition and conversion.Report on sales trends, store performance, campaign results and customer insights.Stakeholder and label partnershipDirectly manage the relationship with key label and Apple Corps stakeholders, acting as the ecommerce lead across relevant store activity.Build strong working relationships with senior stakeholders across labels, Apple Corps, UMG ecommerce, creative, CRM, operations, finance and fan experience teams.Guide and coach stakeholders on ecommerce best practice, UX, conversion and customer experience.Manage escalations, identify campaign risks and share learnings to improve future launches.Oversee the ecommerce release schedule with relevant stakeholders, balancing timelines, resources and ecommerce standards.Act as a trusted ecommerce partner, providing clear recommendations grounded in commercial insight and fan experience.Operations, stock and customer experienceWork with ecommerce operations and customer service teams to resolve supply chain, product availability, fulfilment and customer experience issues.Ensure products remain in stock where possible and that customer feedback is monitored and acted upon.Support a strong customer feedback loop, using insight to improve store experience, product presentation and operational performance.Partner with operations, finance and customer service teams to ensure campaigns are operationally achievable and commercially sound.Manage relationships with key ecommerce partners, including labels, brand owners, technology teams, operations and customer service.CRM, data and digital marketing collaborationWork closely with CRM and digital marketing leads to support data capture, audience segmentation and triggered journeys.Use Shopify tools, commerce flows and customer journeys to drive incremental sales and repeat engagement.Support data-led activity that improves targeting, conversion and customer lifetime value.Collaborate with CRM and performance marketing teams to ensure store activity is connected to wider campaign plans.Testing, optimisation and innovationSupport test-and-learn activity across store experience, merchandising, content, UX and conversion.Use ecommerce analytics, customer behaviour and campaign performance data to recommend improvements.Collaborate with UMG Global Tech to test new ecommerce capabilities and innovations within the technology stack.Support onboarding of new ecommerce tools and functionality across stores.Maintain awareness of emerging ecommerce, Shopify, UX and digital retail best practice.Team contribution and ways of workingAct as a voice of expertise within the store management team.Support and advise junior store managers and assistants on best practice across the UMG UK ecommerce technology stack.Project manage day-to-day store activity and future projects using or relevant project management tools.Maintain clear communication, documentation and governance across store activity, campaigns and stakeholder updates.Contribute to a collaborative, high-performing and solutions-focused ecommerce culture.Key skills and experienceEcommerce and Shopify expertiseStrong experience managing a portfolio of ecommerce stores.Confident working with Shopify, including CMS, themes, apps, store setup and front-end merchandising.Strong understanding of ecommerce merchandising, product setup, category management and homepage optimisation.Experience building engaging online store experiences using content, imagery, video and product storytelling.Ability to translate creative briefs into intuitive, commercially effective front-end design.Strong understanding of UX principles and customer journey optimisation.Experience using ecommerce systems, stock management tools and order management systems.Music ecommerce and campaign experiencePrevious experience working within music ecommerce.Experience supporting album pre-order campaigns, merchandise launches, artist stores or fan-focused retail moments.Understanding of the pace, complexity and sensitivity of music campaign delivery.Ability to manage high-pressure launches for major artists and culturally significant campaigns.Knowledge of record label processes and the wider music ecommerce environment.Understanding of OCC rules would be and analytical capabilityCommercially focused, with the ability to work towards store revenue targets and trading objectives.Confident using data and insight to improve merchandising, conversion and customer experience.Experience analysing site analytics, customer behaviour, cart abandonment and checkout performance.Ability to identify performance trends . click apply for full job details
Ecommerce Merchandising & Trading Lead
Universal Music Group
Universal Music Group is seeking a Web Merchandising and Trading Manager for their Beatles ecommerce platforms. This role involves optimizing online shopping experiences, curating product presentations, and managing trading calendars. The ideal candidate will have strong ecommerce trading experience and analytical skills to enhance customer journeys, maximize conversion, and drive revenue growth. Join us to shape Beatles products and fan experiences in the heart of one of the world's leading music companies.
14/07/2026
Full time
Universal Music Group is seeking a Web Merchandising and Trading Manager for their Beatles ecommerce platforms. This role involves optimizing online shopping experiences, curating product presentations, and managing trading calendars. The ideal candidate will have strong ecommerce trading experience and analytical skills to enhance customer journeys, maximize conversion, and drive revenue growth. Join us to shape Beatles products and fan experiences in the heart of one of the world's leading music companies.
UK Ecommerce Trading Manager: Growth & Merchandising
UMENCO TALENT PTY LTD
UMENCO TALENT PTY LTD is seeking an eCommerce Trading Manager in London to drive the commercial performance of its online menswear store in the UK. This role involves developing and executing trading strategies that optimize traffic and conversion while ensuring a top-notch digital customer experience. The ideal candidate will have strong commercial acumen and experience in eCommerce trading, focusing on inventory management, product presentation, and analytical reporting to maximize revenue growth and enhance customer interaction across channels.
14/07/2026
Full time
UMENCO TALENT PTY LTD is seeking an eCommerce Trading Manager in London to drive the commercial performance of its online menswear store in the UK. This role involves developing and executing trading strategies that optimize traffic and conversion while ensuring a top-notch digital customer experience. The ideal candidate will have strong commercial acumen and experience in eCommerce trading, focusing on inventory management, product presentation, and analytical reporting to maximize revenue growth and enhance customer interaction across channels.
Liquidline
Ecommerce Manager
Liquidline Ipswich, Suffolk
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland-not that we're bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are recruiting for an E-Commerce Manager to lead and optimise the organisation's day-to-day e-commerce operations. This role has responsibility for all online trading activity, including product management across the e-commerce platform, supporting the delivery of a new website, and integrating product ranges from newly acquired businesses. A key focus of the role is driving commercial growth, optimising pricing and performance strategies, and ensuring the e-commerce platform remains competitive and customer-focused. The Role - Ecommerce Manager E-Commerce Platform & Product Management To own the day-to-day operation and management of Liquidline's e-commerce portal. To maintain an accurate and up-to-date product catalogue, including pricing, availability, descriptions, and imagery. To load and manage products from newly acquired businesses onto the e-commerce platform. To continuously update product data and imagery to maintain consistency and accuracy. To collaborate with the marketing designer to create engaging product descriptions and visuals. Promotions, Pricing & Commercial Performance To plan, manage and review portal promotions, banners and seasonal campaigns in line with marketing activity. To monitor competitor pricing and market trends, adjusting online pricing in collaboration with finance and sales teams. To track analyse e-commerce performance, including sales, traffic, conversation rates and customer behaviour. To product regular performance reports and insights to support business decision-making. Website & Digital Development To play an active role in the ongoing website redevelopment project. To ensure e-commerce functionality aligns with overall digital strategy and user experience. To provide input into new features, integrations, and improvements that support online sales and engagement. To work with IT to resolve issues and improve website performance, security and reliability. plan, execute, and manage promotional campaigns for the portal. Inventory, Data & Systems Works closely with procurement and inventory teams to ensure stock availability is correctly reflected online. To maintain accurate IQ and product data across the e-commerce platform. To continuously improves the online customer journey from product discovery through the checkout. To support the smooth launch of new products and services onto the e-commerce platform. To collaborate with marketing, sales, customer service, IT, and operations teams to ensure e-commerce activity supports wider business objectives. Customer Experience & Cross-Functional Collaboration To continuously improves the online customer journey from product discovery through the checkout. To collaborate with marketing, sales, customer service, IT, and operations teams to ensure e-commerce activity supports wider business objectives. To support the smooth launch of new products and services onto the e-commerce platform. What you will need in the role of Ecommerce Manager Proven experience in-ecommerce management, preferably within a B2B or retail environment. Strong understanding of e-commerce platforms, web analytics tools (e.g. Google Analytics) and online merchandising. Familiarity with SEO, SEM, and other digital marketing strategies. Strong project management skills, with a proven track record of driving e-commerce growth Experience managing product catalogues, pricing strategies and promotional campaigns Familiarity with integrating products from newly acquired businesses into an existing platform Ability to work collaboratively with cross-functional teams Excellent communication and organisational skills Analytical mindset with experience in managing performance KPI's and making data-driven decisions Proficiency in website CMS, with a focus on e-commerce platforms and customer experience (New site development) What You Will Learn & What Liquidline Can Offer You Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards Company Bonus Scheme: Celebrate success with us. Enhanced Sick Pay: Supporting you when you need it most Enhanced Parental Leave: Comprehensive support for your family journey Salary Sacrifice Pension Scheme: Save for your future with ease. Life Assurance & Income Protection (UK Only): Peace of mind for you. HSF Health Plan: Access affordable healthcare. YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support. Employee Assistance Programme: Mental health support, virtual GP services and more. Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences. Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!
13/07/2026
Full time
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland-not that we're bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are recruiting for an E-Commerce Manager to lead and optimise the organisation's day-to-day e-commerce operations. This role has responsibility for all online trading activity, including product management across the e-commerce platform, supporting the delivery of a new website, and integrating product ranges from newly acquired businesses. A key focus of the role is driving commercial growth, optimising pricing and performance strategies, and ensuring the e-commerce platform remains competitive and customer-focused. The Role - Ecommerce Manager E-Commerce Platform & Product Management To own the day-to-day operation and management of Liquidline's e-commerce portal. To maintain an accurate and up-to-date product catalogue, including pricing, availability, descriptions, and imagery. To load and manage products from newly acquired businesses onto the e-commerce platform. To continuously update product data and imagery to maintain consistency and accuracy. To collaborate with the marketing designer to create engaging product descriptions and visuals. Promotions, Pricing & Commercial Performance To plan, manage and review portal promotions, banners and seasonal campaigns in line with marketing activity. To monitor competitor pricing and market trends, adjusting online pricing in collaboration with finance and sales teams. To track analyse e-commerce performance, including sales, traffic, conversation rates and customer behaviour. To product regular performance reports and insights to support business decision-making. Website & Digital Development To play an active role in the ongoing website redevelopment project. To ensure e-commerce functionality aligns with overall digital strategy and user experience. To provide input into new features, integrations, and improvements that support online sales and engagement. To work with IT to resolve issues and improve website performance, security and reliability. plan, execute, and manage promotional campaigns for the portal. Inventory, Data & Systems Works closely with procurement and inventory teams to ensure stock availability is correctly reflected online. To maintain accurate IQ and product data across the e-commerce platform. To continuously improves the online customer journey from product discovery through the checkout. To support the smooth launch of new products and services onto the e-commerce platform. To collaborate with marketing, sales, customer service, IT, and operations teams to ensure e-commerce activity supports wider business objectives. Customer Experience & Cross-Functional Collaboration To continuously improves the online customer journey from product discovery through the checkout. To collaborate with marketing, sales, customer service, IT, and operations teams to ensure e-commerce activity supports wider business objectives. To support the smooth launch of new products and services onto the e-commerce platform. What you will need in the role of Ecommerce Manager Proven experience in-ecommerce management, preferably within a B2B or retail environment. Strong understanding of e-commerce platforms, web analytics tools (e.g. Google Analytics) and online merchandising. Familiarity with SEO, SEM, and other digital marketing strategies. Strong project management skills, with a proven track record of driving e-commerce growth Experience managing product catalogues, pricing strategies and promotional campaigns Familiarity with integrating products from newly acquired businesses into an existing platform Ability to work collaboratively with cross-functional teams Excellent communication and organisational skills Analytical mindset with experience in managing performance KPI's and making data-driven decisions Proficiency in website CMS, with a focus on e-commerce platforms and customer experience (New site development) What You Will Learn & What Liquidline Can Offer You Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards Company Bonus Scheme: Celebrate success with us. Enhanced Sick Pay: Supporting you when you need it most Enhanced Parental Leave: Comprehensive support for your family journey Salary Sacrifice Pension Scheme: Save for your future with ease. Life Assurance & Income Protection (UK Only): Peace of mind for you. HSF Health Plan: Access affordable healthcare. YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support. Employee Assistance Programme: Mental health support, virtual GP services and more. Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences. Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!
Web Merchandising and Trading Manager
Universal Music Group
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Corps LtdLocation: Apple Corps Head Office, Ovington Square, LondonWorking pattern: 4 to 5 days per week expected in the officeAbout the opportunityApple Corps Ltd. was founded in 1968 to oversee The Beatles' creative and business interests. It initially served as the new outlet for The Beatles' own recordings as well as the music of a wide-ranging roster of artists, all brought to the label personally by the band (individually and/or collectively). Apple Corps' mission celebrates artistry in an inclusive, creative environment. Since its inception, the company has encompassed music, publishing, merchandise, electronic and film enterprises.For almost six decades, Apple Corps Ltd. has helped to bring The Beatles music to billions of fans in pioneering, creative manners, decade after decade.Apple Corps and Universal Music Group UK are coming together to build a dedicated team focused on shaping the next chapter of Beatles product, ecommerce, retail and customer experience.This is a rare opportunity to work at the intersection of music, culture, creativity, commerce and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This team will create exceptional products, experiences and customer journeys for Beatles fans globally. From product design and packaging to retail, ecommerce, trading and fan engagement, every touchpoint must reflect the creativity, quality and cultural significance associated with The Beatles.These roles are employed by Apple Corps Ltd. The Universal Music Group UK Talent Acquisition team will manage the recruitment process in collaboration with Apple Corps and the wider UMG team. When you apply, you will be redirected to the Universal Music Group careers portal, where you will be required to submit your application through Workday.Role purposeThe Web Merchandising and Trading Manager will be responsible for optimising the online shopping experience across Beatles ecommerce platforms.This role will curate how products appear online, manage the trading calendar, support product launches, improve customer journeys and use data to maximise conversion, engagement and revenue.This is a hands-on ecommerce trading role, suited to someone who understands online retail, customer behaviour, product storytelling and performance optimisation.Key responsibilitiesOnline product merchandisingCurate how products appear across the website, including:Category pagesCollectionsHomepage featuresProduct pagesCampaign landing pagesEnsure product presentation is compelling, accurate and visually consistent.Align product visibility with launch priorities, stock availability and customer demand.Trading calendar managementPlan and execute an online trading calendar aligned with:Product launchesPromotionsSeasonal campaignsRelease momentsMarketing activityCoordinate trading activity across key moments.Ensure the online store reflects commercial priorities and fan engagement opportunities.Conversion rate optimisationContinuously test and improve:Product pagesNavigationSearchRecommendationsCheckout journeysIdentify friction points in the customer journey.Recommend practical improvements to increase conversion and improve customer experience.Product launch executionCoordinate and manage the online launch of new products.Ensure all launch information is accurate and complete, including:Product listingsImageryCopyPricingCategorisationTaggingStock availabilityWork with internal teams to ensure product launches are delivered accurately and on time.Promotions and campaign tradingManage online promotions, bundles, limited releases, discounts and campaign-led trading opportunities.Maximise revenue, engagement and sell-through.Ensure promotional mechanics are commercially sound, clearly communicated and operationally deliverable.Website performance analysisMonitor ecommerce KPIs, including:TrafficConversion rateAverage order valueRevenueSell-throughProduct performanceCustomer behaviourUse performance data to guide trading decisions.Identify opportunities for growth and improvement.Stock and availability managementWork closely with supply, production and inventory teams.Ensure the right products are promoted online based on availability, demand and commercial priorities.Support decisions around product visibility, replenishment, sell-through and lifecycle management.Customer journey optimisationImprove how customers move through the website, from homepage to checkout.Support smarter navigation, product recommendations, page structure and merchandising logic.Ensure the site is easy, inspiring and engaging for fans to discover, shop and connect with The Beatles.Cross-channel coordinationAlign website trading activity with:MarketingCRMRetailSocial mediaContentCampaign planningSupport a joined-up and consistent customer experience across channels.A/B testing and data insightsRun experiments on:Page layoutsProduct placementsMessagingCalls to actionCustomer journeysShare learnings and recommendations with stakeholders.Use test results to improve trading performance and customer experience.Key skills and experienceStrong ecommerce trading and web merchandising capability.Understanding of how to optimise product visibility, customer journeys and conversion.Confidence working with ecommerce data, trading reports and performance dashboards.Ability to use insight to shape merchandising decisions and trading priorities.Strong organisational skills and ability to manage multiple launches, campaigns and trading priorities.Excellent attention to detail across product listings, imagery, pricing, copy, stock and promotional setup.Strong collaboration skills across marketing, CRM, ecommerce, retail, production, supply and creative teams.Understanding of brand presentation and customer experience within a culturally significant and globally recognised brand environment.Experience requirementsExperience in ecommerce trading, web merchandising, digital retail, online trading or ecommerce operations.Experience managing product listings, category pages, homepage features, collections or campaign landing pages.Experience supporting product launches, promotions, bundles or limited releases online.Strong understanding of ecommerce KPIs, including:TrafficConversion rateAverage order valueRevenueSell-throughExperience using ecommerce platforms, content management systems, analytics tools or merchandising tools.Experience working with stock, availability and product performance data.Experience collaborating across marketing, CRM, retail, supply chain, content, creative or digital teams.Desirable experienceExperience in music, entertainment, fashion, lifestyle, fan commerce, retail or consumer products.Experience working with ecommerce platforms such as Shopify, Salesforce Commerce Cloud, Magento, WooCommerce or similar.Experience with A/B testing, CRO tools or customer journey optimisation.Experience supporting international ecommerce, multi-currency stores or global customer bases.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:eCommerce
13/07/2026
Full time
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Corps LtdLocation: Apple Corps Head Office, Ovington Square, LondonWorking pattern: 4 to 5 days per week expected in the officeAbout the opportunityApple Corps Ltd. was founded in 1968 to oversee The Beatles' creative and business interests. It initially served as the new outlet for The Beatles' own recordings as well as the music of a wide-ranging roster of artists, all brought to the label personally by the band (individually and/or collectively). Apple Corps' mission celebrates artistry in an inclusive, creative environment. Since its inception, the company has encompassed music, publishing, merchandise, electronic and film enterprises.For almost six decades, Apple Corps Ltd. has helped to bring The Beatles music to billions of fans in pioneering, creative manners, decade after decade.Apple Corps and Universal Music Group UK are coming together to build a dedicated team focused on shaping the next chapter of Beatles product, ecommerce, retail and customer experience.This is a rare opportunity to work at the intersection of music, culture, creativity, commerce and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This team will create exceptional products, experiences and customer journeys for Beatles fans globally. From product design and packaging to retail, ecommerce, trading and fan engagement, every touchpoint must reflect the creativity, quality and cultural significance associated with The Beatles.These roles are employed by Apple Corps Ltd. The Universal Music Group UK Talent Acquisition team will manage the recruitment process in collaboration with Apple Corps and the wider UMG team. When you apply, you will be redirected to the Universal Music Group careers portal, where you will be required to submit your application through Workday.Role purposeThe Web Merchandising and Trading Manager will be responsible for optimising the online shopping experience across Beatles ecommerce platforms.This role will curate how products appear online, manage the trading calendar, support product launches, improve customer journeys and use data to maximise conversion, engagement and revenue.This is a hands-on ecommerce trading role, suited to someone who understands online retail, customer behaviour, product storytelling and performance optimisation.Key responsibilitiesOnline product merchandisingCurate how products appear across the website, including:Category pagesCollectionsHomepage featuresProduct pagesCampaign landing pagesEnsure product presentation is compelling, accurate and visually consistent.Align product visibility with launch priorities, stock availability and customer demand.Trading calendar managementPlan and execute an online trading calendar aligned with:Product launchesPromotionsSeasonal campaignsRelease momentsMarketing activityCoordinate trading activity across key moments.Ensure the online store reflects commercial priorities and fan engagement opportunities.Conversion rate optimisationContinuously test and improve:Product pagesNavigationSearchRecommendationsCheckout journeysIdentify friction points in the customer journey.Recommend practical improvements to increase conversion and improve customer experience.Product launch executionCoordinate and manage the online launch of new products.Ensure all launch information is accurate and complete, including:Product listingsImageryCopyPricingCategorisationTaggingStock availabilityWork with internal teams to ensure product launches are delivered accurately and on time.Promotions and campaign tradingManage online promotions, bundles, limited releases, discounts and campaign-led trading opportunities.Maximise revenue, engagement and sell-through.Ensure promotional mechanics are commercially sound, clearly communicated and operationally deliverable.Website performance analysisMonitor ecommerce KPIs, including:TrafficConversion rateAverage order valueRevenueSell-throughProduct performanceCustomer behaviourUse performance data to guide trading decisions.Identify opportunities for growth and improvement.Stock and availability managementWork closely with supply, production and inventory teams.Ensure the right products are promoted online based on availability, demand and commercial priorities.Support decisions around product visibility, replenishment, sell-through and lifecycle management.Customer journey optimisationImprove how customers move through the website, from homepage to checkout.Support smarter navigation, product recommendations, page structure and merchandising logic.Ensure the site is easy, inspiring and engaging for fans to discover, shop and connect with The Beatles.Cross-channel coordinationAlign website trading activity with:MarketingCRMRetailSocial mediaContentCampaign planningSupport a joined-up and consistent customer experience across channels.A/B testing and data insightsRun experiments on:Page layoutsProduct placementsMessagingCalls to actionCustomer journeysShare learnings and recommendations with stakeholders.Use test results to improve trading performance and customer experience.Key skills and experienceStrong ecommerce trading and web merchandising capability.Understanding of how to optimise product visibility, customer journeys and conversion.Confidence working with ecommerce data, trading reports and performance dashboards.Ability to use insight to shape merchandising decisions and trading priorities.Strong organisational skills and ability to manage multiple launches, campaigns and trading priorities.Excellent attention to detail across product listings, imagery, pricing, copy, stock and promotional setup.Strong collaboration skills across marketing, CRM, ecommerce, retail, production, supply and creative teams.Understanding of brand presentation and customer experience within a culturally significant and globally recognised brand environment.Experience requirementsExperience in ecommerce trading, web merchandising, digital retail, online trading or ecommerce operations.Experience managing product listings, category pages, homepage features, collections or campaign landing pages.Experience supporting product launches, promotions, bundles or limited releases online.Strong understanding of ecommerce KPIs, including:TrafficConversion rateAverage order valueRevenueSell-throughExperience using ecommerce platforms, content management systems, analytics tools or merchandising tools.Experience working with stock, availability and product performance data.Experience collaborating across marketing, CRM, retail, supply chain, content, creative or digital teams.Desirable experienceExperience in music, entertainment, fashion, lifestyle, fan commerce, retail or consumer products.Experience working with ecommerce platforms such as Shopify, Salesforce Commerce Cloud, Magento, WooCommerce or similar.Experience with A/B testing, CRO tools or customer journey optimisation.Experience supporting international ecommerce, multi-currency stores or global customer bases.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:eCommerce
eCommerce Trading Manager
UMENCO TALENT PTY LTD
This Australian menswear brand is rooted in the art of tailoring, natural fibres and enduring craftsmanship. Bridging heritage techniques with a modern sensibility, it offers a curated wardrobe of refined essentials - built with integrity, worn with east and designed to last. Role Overview UMENCO is recruiting an eCommerce Trading Manager for an Australian menswear brand expanding into the UK market, their designs are centred around the art of tailoring, natural fibres and enduring craftsmanship. The eCommerce Trading Manager is responsible for driving the commercial performance of the brands UK online business, delivering sales growth, revenue targets and an exceptional digital customer experience. Working closely with the Head of eCommerce & Digital, this role leads the execution of trading strategies that optimise traffic, conversion and customer engagement across the website. Through continuous analysis of sales performance, customer behaviour and promotional activity, the eCommerce Trading Manager identifies opportunities to maximise revenue, improve trading outcomes and provide actionable insights that support business growth. A key component of the role involves managing inventory, product and content strategies to ensure the website is aligned with commercial objectives. This includes forecasting stock requirements, supporting online assortment planning, overseeing product enrichment processes and coordinating pricing, promotions and markdown activity. Partnering closely with internal stakeholders, the role ensures product presentation, content execution and merchandising initiatives are optimised to support key trading periods and enhance the overall customer journey. The eCommerce Trading Manager also plays a critical role in improving website performance through conversion rate optimisation and digital merchandising. By developing testing strategies, analysing customer interaction and implementing data-led improvements, they drive enhanced customer experiences and increased conversion. The role oversees onsite merchandising, product recommendations, promotional execution, cross-sell and upsell opportunities and category performance, ensuring consistency across online and retail channels while identifying opportunities for online-exclusive initiatives and omnichannel growth. In addition, the role collaborates with external agencies and cross-functional teams to support website development initiatives, managing testing and quality assurance processes and contribute to the eCommerce roadmap. through detailed reporting and analysis of sales, stock, customer search behaviour and category performance, the eCommerce Trading Manager delivers insights that inform strategic decision-making and future growth opportunities. Success in this position requires strong commercial acumen, analytical capability, digital trading expertise and a commitment to the brands values. Location London, UK
13/07/2026
Full time
This Australian menswear brand is rooted in the art of tailoring, natural fibres and enduring craftsmanship. Bridging heritage techniques with a modern sensibility, it offers a curated wardrobe of refined essentials - built with integrity, worn with east and designed to last. Role Overview UMENCO is recruiting an eCommerce Trading Manager for an Australian menswear brand expanding into the UK market, their designs are centred around the art of tailoring, natural fibres and enduring craftsmanship. The eCommerce Trading Manager is responsible for driving the commercial performance of the brands UK online business, delivering sales growth, revenue targets and an exceptional digital customer experience. Working closely with the Head of eCommerce & Digital, this role leads the execution of trading strategies that optimise traffic, conversion and customer engagement across the website. Through continuous analysis of sales performance, customer behaviour and promotional activity, the eCommerce Trading Manager identifies opportunities to maximise revenue, improve trading outcomes and provide actionable insights that support business growth. A key component of the role involves managing inventory, product and content strategies to ensure the website is aligned with commercial objectives. This includes forecasting stock requirements, supporting online assortment planning, overseeing product enrichment processes and coordinating pricing, promotions and markdown activity. Partnering closely with internal stakeholders, the role ensures product presentation, content execution and merchandising initiatives are optimised to support key trading periods and enhance the overall customer journey. The eCommerce Trading Manager also plays a critical role in improving website performance through conversion rate optimisation and digital merchandising. By developing testing strategies, analysing customer interaction and implementing data-led improvements, they drive enhanced customer experiences and increased conversion. The role oversees onsite merchandising, product recommendations, promotional execution, cross-sell and upsell opportunities and category performance, ensuring consistency across online and retail channels while identifying opportunities for online-exclusive initiatives and omnichannel growth. In addition, the role collaborates with external agencies and cross-functional teams to support website development initiatives, managing testing and quality assurance processes and contribute to the eCommerce roadmap. through detailed reporting and analysis of sales, stock, customer search behaviour and category performance, the eCommerce Trading Manager delivers insights that inform strategic decision-making and future growth opportunities. Success in this position requires strong commercial acumen, analytical capability, digital trading expertise and a commitment to the brands values. Location London, UK
E-Commerce Manager
Birmingham City Football Club plc Birmingham, Staffordshire
As our E-commerce Manager, you will take ownership of the Club's official online store(s), ensuring a seamless, engaging, and high-performing digital shopping experience that reflects our identity and values. You will play a key role in shaping and executing our eCommerce strategy, collaborating with internal teams and external partners to achieve ambitious commercial goals. Key Responsibilities Lead the day-to-day management of the Club's online store(s), delivering a world-class experience across all devices. Develop and execute a data-driven eCommerce strategy aligned with retail and commercial targets. Optimise the customer journey, from landing page to checkout, enhancing both UX and conversion. Monitor and report on trading activity, stock availability, and KPIs. Work with Digital, Marketing, and Content teams to drive campaigns, product launches, and matchday activations. Manage third-party platforms, logistics, and customer service partners to ensure operational excellence. Use insights from analytics tools to inform product strategy, pricing, and promotions. Champion brand consistency and customer satisfaction across all digital retail channels. Stay ahead of industry trends and competitor activity to drive innovation and growth. What are we looking for in you? Proven experience in an eCommerce management or trading role (retail/sports sectors preferred). Experience using eCommerce platforms like Shopify Plus, Magento, or Salesforce Commerce Cloud. Demonstrable success in growing online sales and improving customer experience. Strong knowledge of SEO, CRM, and performance marketing. Proficiency with analytics tools (Google Analytics, Power BI, Excel). Excellent project management and organisational skills. A collaborative, detail-oriented approach with a flair for online merchandising and user experience. Experience working in sports retail or club eCommerce environments. What can we offer to you? Auto-enrolment into the Company's Pension Scheme. Employee Assistance Programme through which offers a wide range of services and support through dedicated professionals, including virtual GP appointments within 24 hours, unlimited mental health support and counselling sessions, a 24/7 helpline, and access to savings and discounts. This can also be used by immediate family. Free onsite Parking. Life Assurance with cover of two times your basic annual salary. Complimentary matchday tickets to Men's and Women's games. Access to Employee Assistance Scheme from commencement. 20% discount at the Club Shop. Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process. Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
13/07/2026
Full time
As our E-commerce Manager, you will take ownership of the Club's official online store(s), ensuring a seamless, engaging, and high-performing digital shopping experience that reflects our identity and values. You will play a key role in shaping and executing our eCommerce strategy, collaborating with internal teams and external partners to achieve ambitious commercial goals. Key Responsibilities Lead the day-to-day management of the Club's online store(s), delivering a world-class experience across all devices. Develop and execute a data-driven eCommerce strategy aligned with retail and commercial targets. Optimise the customer journey, from landing page to checkout, enhancing both UX and conversion. Monitor and report on trading activity, stock availability, and KPIs. Work with Digital, Marketing, and Content teams to drive campaigns, product launches, and matchday activations. Manage third-party platforms, logistics, and customer service partners to ensure operational excellence. Use insights from analytics tools to inform product strategy, pricing, and promotions. Champion brand consistency and customer satisfaction across all digital retail channels. Stay ahead of industry trends and competitor activity to drive innovation and growth. What are we looking for in you? Proven experience in an eCommerce management or trading role (retail/sports sectors preferred). Experience using eCommerce platforms like Shopify Plus, Magento, or Salesforce Commerce Cloud. Demonstrable success in growing online sales and improving customer experience. Strong knowledge of SEO, CRM, and performance marketing. Proficiency with analytics tools (Google Analytics, Power BI, Excel). Excellent project management and organisational skills. A collaborative, detail-oriented approach with a flair for online merchandising and user experience. Experience working in sports retail or club eCommerce environments. What can we offer to you? Auto-enrolment into the Company's Pension Scheme. Employee Assistance Programme through which offers a wide range of services and support through dedicated professionals, including virtual GP appointments within 24 hours, unlimited mental health support and counselling sessions, a 24/7 helpline, and access to savings and discounts. This can also be used by immediate family. Free onsite Parking. Life Assurance with cover of two times your basic annual salary. Complimentary matchday tickets to Men's and Women's games. Access to Employee Assistance Scheme from commencement. 20% discount at the Club Shop. Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process. Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Business Systems Manager - Customer and Commerce
The Inside Job Solihull, West Midlands
Business Systems Manager - Customer and Commerce This role exists to provide leadership and strategic thinking across our customer and commerce technology ecosystem - spanning ecommerce, retail, martech, customer support, and payments. The Business Systems Manager owns the platforms that power how Gymshark sells, markets to, and supports its customers globally. They ensure these systems are best-in-class, deeply integrated, and continuously optimised to enable business growth and surpass the expectations of our customers and internal stakeholders. What you'll be doing Identifying strategic opportunities leveraging systems improvements, supplier enhancements and emerging technologies. Challenging approaches to complex issues, collaboratively to ensure Gymshark achieves the best outcomes. Being an advocate and champion for Tech across the business, leading as a role model. Defining and role modelling high quality standards across all core system management activities, including but not limited to Documentation, Training, Change and Incident Management etc. Supporting corporate project deliveries that requires specific SME (Subject Matter Expert) input or task execution. Providing valuable input as part of the systems leadership team, providing leadership and consistency across the Systems Team, deputising for the Head of Systems when required. Assessing the risk of all changes to the systems within portfolio, understanding the impact to the business and conversing with our wider CAB team (Change Advisory Board) when required. Maximising system availability. Act as a single escalation point of incidents within the Systems Team and preforming the role of a Major Incident Manager when required. Having detailed understanding of data flows and integrations across their systems portfolio. Providing concise reporting and analytics to aid improvement identification of new opportunities or risks. Owning the end-to-end management of Gymshark's customer and commerce technology portfolio, including ecommerce (Shopify), website, Point of Sale (POS), Inventory Management, online & in store payment methods martech (Braze, mParticle, Bazaarvoice & others), promotions and loyalty (Talon.One), and customer support (Intercom) - ensuring these platforms are stable, scalable, and delivering measurable business value. Partnering with CRM, Loyalty, Digital Product, Brand, and Customer Experience teams to ensure commerce and martech platforms are configured and utilised to their full potential, directly supporting trading performance, CRM strategy, and customer satisfaction. Leading the management of payment methods and Shopify Apps across digital and retail channels, ensuring a frictionless customer experience and compliance with relevant payment regulations and security standards. Overseeing the customer data and activation ecosystem (mParticle, Braze), ensuring data pipelines are accurate, consented, and powering effective personalisation and marketing automation across all channels. Owning the retail hardware strategy across all Gymshark store environments, including selection, standardisation, lifecycle management, and vendor relationships for all in-store technology hardware ensuring a consistent, reliable, and scalable estate as the retail footprint grows, working closely with the Service Desk and managed Service Provider in this space. Defining and maintaining the new store opening configuration blueprint, ensuring every new Gymshark retail and Gym location is set up to a consistent standard - covering system set up for POS & inventory Management configuration, working in tandem with the NSO team who will deploy the hardware, ensure network readiness, and day-one operational capability. You will be required to continuously refine the blueprint based on learnings from each opening. Accountable for Leading, developing and coaching a team of system administrators to deliver high quality service to our customers and internal stakeholders. Managing the recruitment and onboarding of new members ensuring that they team is effectively resourced with the required skills. Performance and management of all systems within specific portfolio. Ensuring SLA and KPIs are consistently achieved. Actively prioritising and sequencing work activities/ tasks, changes across their team to ensure delivery to stakeholders and project requirements. Partnering with solution partners/Product Owers to define and deliver the best possible solution and agreeing the roadmap as one unit. Building long lasting relationships across the business, acting as a trusted partner. Ensuring support on technical limitations and ideation of new approaches to business problems. Maximising the utilisation of all systems within portfolio, across the business and ensure delivery of measured ROI (Return on Investment). Effectively manage suppliers and 3 rd parties, to build relationships, assuring support, and position Gymshark at the front of innovation. Creation and continual management of system portfolio centric roadmaps, aligned with business, stakeholder and tech goals. What you'll need - Essential Criteria People Management and Leadership experience, leading and developing technical team members. Experience in managing and improving 3 rd party business systems Management of business relationships and stakeholders. Supplier management and commercial awareness Contractual, data protection and legal understanding Knowledge of ITIL standards and how to apply them Demonstrable experience managing ecommerce platforms in a retail or DTC environment, with hands on knowledge of Shopify (Plus) - including apps, themes, checkout configuration, and integrations - evidenced through previous roles. Proven retail experience, including Point of Sale (POS) system management across physical or omnichannel retail environments, with the ability to demonstrate how retail and digital channels have been connected. Demonstrable martech experience, including administration or system ownership of customer engagement and data platforms such as Braze and mParticle, with evidence of enabling personalisation, campaign automation, or audience segmentation at scale. Demonstrable experience with promotions and loyalty technology, including platforms such as Talon.One, with the ability to evidence how rules based promotion engines have been configured and managed to support commercial strategy. Demonstrable customer support technology experience, including ownership or administration of platforms such as Intercom, with evidence of improving team efficiency, customer response times, or self serve resolution through system configuration. Demonstrable experience managing payment methods in an ecommerce or retail context, including knowledge of payment service providers, checkout optimisation, and ensuring payment compliance and resilience across markets. Demonstrable experience owning or contributing to website and digital trading operations, including the ability to work with development and product teams to manage platform configuration, releases, and system health across a high traffic ecommerce site. Project leadership, ownership and management of work Ability to manage time effectively Excellent attention to detail Curious mind, with a drive to learn new technologies/systems at pace Preferred System specific administration certification Willing to challenge and be challenged Willingness to give and receive effective feedback Ability to work effectively in a high pace environment Process mapping Closing date Friday 24th July 2026 Location Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK.
12/07/2026
Full time
Business Systems Manager - Customer and Commerce This role exists to provide leadership and strategic thinking across our customer and commerce technology ecosystem - spanning ecommerce, retail, martech, customer support, and payments. The Business Systems Manager owns the platforms that power how Gymshark sells, markets to, and supports its customers globally. They ensure these systems are best-in-class, deeply integrated, and continuously optimised to enable business growth and surpass the expectations of our customers and internal stakeholders. What you'll be doing Identifying strategic opportunities leveraging systems improvements, supplier enhancements and emerging technologies. Challenging approaches to complex issues, collaboratively to ensure Gymshark achieves the best outcomes. Being an advocate and champion for Tech across the business, leading as a role model. Defining and role modelling high quality standards across all core system management activities, including but not limited to Documentation, Training, Change and Incident Management etc. Supporting corporate project deliveries that requires specific SME (Subject Matter Expert) input or task execution. Providing valuable input as part of the systems leadership team, providing leadership and consistency across the Systems Team, deputising for the Head of Systems when required. Assessing the risk of all changes to the systems within portfolio, understanding the impact to the business and conversing with our wider CAB team (Change Advisory Board) when required. Maximising system availability. Act as a single escalation point of incidents within the Systems Team and preforming the role of a Major Incident Manager when required. Having detailed understanding of data flows and integrations across their systems portfolio. Providing concise reporting and analytics to aid improvement identification of new opportunities or risks. Owning the end-to-end management of Gymshark's customer and commerce technology portfolio, including ecommerce (Shopify), website, Point of Sale (POS), Inventory Management, online & in store payment methods martech (Braze, mParticle, Bazaarvoice & others), promotions and loyalty (Talon.One), and customer support (Intercom) - ensuring these platforms are stable, scalable, and delivering measurable business value. Partnering with CRM, Loyalty, Digital Product, Brand, and Customer Experience teams to ensure commerce and martech platforms are configured and utilised to their full potential, directly supporting trading performance, CRM strategy, and customer satisfaction. Leading the management of payment methods and Shopify Apps across digital and retail channels, ensuring a frictionless customer experience and compliance with relevant payment regulations and security standards. Overseeing the customer data and activation ecosystem (mParticle, Braze), ensuring data pipelines are accurate, consented, and powering effective personalisation and marketing automation across all channels. Owning the retail hardware strategy across all Gymshark store environments, including selection, standardisation, lifecycle management, and vendor relationships for all in-store technology hardware ensuring a consistent, reliable, and scalable estate as the retail footprint grows, working closely with the Service Desk and managed Service Provider in this space. Defining and maintaining the new store opening configuration blueprint, ensuring every new Gymshark retail and Gym location is set up to a consistent standard - covering system set up for POS & inventory Management configuration, working in tandem with the NSO team who will deploy the hardware, ensure network readiness, and day-one operational capability. You will be required to continuously refine the blueprint based on learnings from each opening. Accountable for Leading, developing and coaching a team of system administrators to deliver high quality service to our customers and internal stakeholders. Managing the recruitment and onboarding of new members ensuring that they team is effectively resourced with the required skills. Performance and management of all systems within specific portfolio. Ensuring SLA and KPIs are consistently achieved. Actively prioritising and sequencing work activities/ tasks, changes across their team to ensure delivery to stakeholders and project requirements. Partnering with solution partners/Product Owers to define and deliver the best possible solution and agreeing the roadmap as one unit. Building long lasting relationships across the business, acting as a trusted partner. Ensuring support on technical limitations and ideation of new approaches to business problems. Maximising the utilisation of all systems within portfolio, across the business and ensure delivery of measured ROI (Return on Investment). Effectively manage suppliers and 3 rd parties, to build relationships, assuring support, and position Gymshark at the front of innovation. Creation and continual management of system portfolio centric roadmaps, aligned with business, stakeholder and tech goals. What you'll need - Essential Criteria People Management and Leadership experience, leading and developing technical team members. Experience in managing and improving 3 rd party business systems Management of business relationships and stakeholders. Supplier management and commercial awareness Contractual, data protection and legal understanding Knowledge of ITIL standards and how to apply them Demonstrable experience managing ecommerce platforms in a retail or DTC environment, with hands on knowledge of Shopify (Plus) - including apps, themes, checkout configuration, and integrations - evidenced through previous roles. Proven retail experience, including Point of Sale (POS) system management across physical or omnichannel retail environments, with the ability to demonstrate how retail and digital channels have been connected. Demonstrable martech experience, including administration or system ownership of customer engagement and data platforms such as Braze and mParticle, with evidence of enabling personalisation, campaign automation, or audience segmentation at scale. Demonstrable experience with promotions and loyalty technology, including platforms such as Talon.One, with the ability to evidence how rules based promotion engines have been configured and managed to support commercial strategy. Demonstrable customer support technology experience, including ownership or administration of platforms such as Intercom, with evidence of improving team efficiency, customer response times, or self serve resolution through system configuration. Demonstrable experience managing payment methods in an ecommerce or retail context, including knowledge of payment service providers, checkout optimisation, and ensuring payment compliance and resilience across markets. Demonstrable experience owning or contributing to website and digital trading operations, including the ability to work with development and product teams to manage platform configuration, releases, and system health across a high traffic ecommerce site. Project leadership, ownership and management of work Ability to manage time effectively Excellent attention to detail Curious mind, with a drive to learn new technologies/systems at pace Preferred System specific administration certification Willing to challenge and be challenged Willingness to give and receive effective feedback Ability to work effectively in a high pace environment Process mapping Closing date Friday 24th July 2026 Location Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK.
eCommerce Migration Activation Executive
Worldpay (UK) Limited
Global Payments is migrating merchants onto Worldpay eCommerce and other strategic digital payment solutions. We're looking for an eCommerce Migration Activation Support specialist to work hands on with merchants to get them fully live and transacting.This role is focused on execution - working directly with merchants, technical teams, and delivery specialists to install integrations, switch from legacy products, and accelerate time to live.What you'll doWork directly with merchants to complete onboarding and get live on Worldpay eCommerce.Host calls to support plugin installation, configuration, and validation.Coordinate with Integration Managers, Solution Consultants, and technical teams to resolve complex setups.Ensure successful cutover from legacy platforms to new CNP solutions.Take ownership of activation through to first successful transaction.Track progress and remove blockers that delay go live.What success looks likeMerchants live and transacting quickly after sale or migrationHigh activation completion rate with minimal delayClear reduction in time from sale to liveConfident, well supported merchants through the transitionWhy join Global PaymentsPlay a critical role in customer success and platform transformationWork hands on with eCommerce and payment integrationsBe rewarded for real outcomes - merchants live and tradingJoin a collaborative, fast moving digital payments environmentWhat we offer youA multifaceted role with a high degree of responsibility and a broad spectrum of opportunitiesA modern and flexible work environment and a dedicated, motivated, and supportive teamTime to support charities and give back to your communityA fantastic range of benefits designed to help support your lifestyle and well-being
12/07/2026
Full time
Global Payments is migrating merchants onto Worldpay eCommerce and other strategic digital payment solutions. We're looking for an eCommerce Migration Activation Support specialist to work hands on with merchants to get them fully live and transacting.This role is focused on execution - working directly with merchants, technical teams, and delivery specialists to install integrations, switch from legacy products, and accelerate time to live.What you'll doWork directly with merchants to complete onboarding and get live on Worldpay eCommerce.Host calls to support plugin installation, configuration, and validation.Coordinate with Integration Managers, Solution Consultants, and technical teams to resolve complex setups.Ensure successful cutover from legacy platforms to new CNP solutions.Take ownership of activation through to first successful transaction.Track progress and remove blockers that delay go live.What success looks likeMerchants live and transacting quickly after sale or migrationHigh activation completion rate with minimal delayClear reduction in time from sale to liveConfident, well supported merchants through the transitionWhy join Global PaymentsPlay a critical role in customer success and platform transformationWork hands on with eCommerce and payment integrationsBe rewarded for real outcomes - merchants live and tradingJoin a collaborative, fast moving digital payments environmentWhat we offer youA multifaceted role with a high degree of responsibility and a broad spectrum of opportunitiesA modern and flexible work environment and a dedicated, motivated, and supportive teamTime to support charities and give back to your communityA fantastic range of benefits designed to help support your lifestyle and well-being
Signet Jewelers
Digital Trading Manager
Signet Jewelers
Hybrid role working a minimum of 2 days a week from our Croxley Park office Watford At Signet, we're more than just a retailer - we create meaningful moments. From life's biggest milestones to everyday celebrations, our brands help customers mark what matters most. As part of our ambitious growth plans, we continue to invest heavily in our digital capabilities, enhancing our platforms, elevating the customer experience, and expanding our eCommerce team. This is an exciting opportunity to join us as we build a best-in-class digital function that will drive the next phase of our growth. We are seeking a commercially astute and data-driven Trading Manager to take ownership of the trading performance of the H. Samuel website, leading the optimisation of sales, conversion, customer engagement and commercial outcomes across one of the UK's most recognised jewellery brands. What the role involves As Trading Manager, you will own the end-to-end trading performance of hsamuel.co.uk, translating commercial objectives into trading strategies that drive revenue growth and deliver a seamless customer experience. Working at the intersection of commercial trading, merchandising, analytics and customer experience, you'll be responsible for ensuring the website consistently delivers against key sales and performance targets while identifying new opportunities for growth. Key responsibilities include: Own and deliver the digital trading strategy for the H. Samuel website, aligned to ambitious commercial and growth targets. Take full accountability for the trading performance of hsamuel.co.uk, monitoring KPIs and proactively identifying opportunities and risks. Drive online sales, conversion, average order value and customer engagement through data-led decision making. Lead the onsite customer experience, ensuring every touchpoint is optimised to support both customer and commercial objectives. Utilise analytics, customer insights and A/B testing to continuously improve performance and customer journeys. Oversee onsite merchandising, product placement, navigation and taxonomy to maximise discoverability and conversion. Develop and execute promotional, seasonal and campaign trading plans in partnership with wider business teams. Own trading forecasts, performance reporting and actionable insights for senior stakeholders. Collaborate closely with Marketing, CRM, UX, Product, Technology, Finance and Commercial teams to deliver a joined-up digital strategy. Partner with Buying & Merchandising teams to optimise stock availability, product launches and category performance. Lead, coach and develop a high-performing trading team, fostering a culture of continuous improvement and commercial excellence. What are we looking for? You'll be a commercially minded eCommerce professional with a passion for delivering exceptional digital experiences and a proven track record of driving online growth. You'll have: Significant experience in eCommerce Trading, Digital Merchandising or Online Trading. A strong history of owning and improving website trading performance against commercial targets. Proven success in driving online revenue growth, conversion and customer engagement. Strong analytical capability, with experience using tools such as Adobe Analytics, Contentsquare, GA4 or similar platforms. Expertise in conversion rate optimisation (CRO), customer journey analysis and onsite trading best practice. Strong understanding of onsite merchandising, search optimisation and category performance management. Exceptional stakeholder management skills with the ability to influence and collaborate across cross-functional teams. The ability to thrive in a fast-paced, constantly evolving retail environment. Strong leadership skills with experience developing and motivating high-performing teams. We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: Competitive salary Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 22 days holiday per year which increases after a years' service. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme - An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure. Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. JBRP1_UKTJ
12/07/2026
Full time
Hybrid role working a minimum of 2 days a week from our Croxley Park office Watford At Signet, we're more than just a retailer - we create meaningful moments. From life's biggest milestones to everyday celebrations, our brands help customers mark what matters most. As part of our ambitious growth plans, we continue to invest heavily in our digital capabilities, enhancing our platforms, elevating the customer experience, and expanding our eCommerce team. This is an exciting opportunity to join us as we build a best-in-class digital function that will drive the next phase of our growth. We are seeking a commercially astute and data-driven Trading Manager to take ownership of the trading performance of the H. Samuel website, leading the optimisation of sales, conversion, customer engagement and commercial outcomes across one of the UK's most recognised jewellery brands. What the role involves As Trading Manager, you will own the end-to-end trading performance of hsamuel.co.uk, translating commercial objectives into trading strategies that drive revenue growth and deliver a seamless customer experience. Working at the intersection of commercial trading, merchandising, analytics and customer experience, you'll be responsible for ensuring the website consistently delivers against key sales and performance targets while identifying new opportunities for growth. Key responsibilities include: Own and deliver the digital trading strategy for the H. Samuel website, aligned to ambitious commercial and growth targets. Take full accountability for the trading performance of hsamuel.co.uk, monitoring KPIs and proactively identifying opportunities and risks. Drive online sales, conversion, average order value and customer engagement through data-led decision making. Lead the onsite customer experience, ensuring every touchpoint is optimised to support both customer and commercial objectives. Utilise analytics, customer insights and A/B testing to continuously improve performance and customer journeys. Oversee onsite merchandising, product placement, navigation and taxonomy to maximise discoverability and conversion. Develop and execute promotional, seasonal and campaign trading plans in partnership with wider business teams. Own trading forecasts, performance reporting and actionable insights for senior stakeholders. Collaborate closely with Marketing, CRM, UX, Product, Technology, Finance and Commercial teams to deliver a joined-up digital strategy. Partner with Buying & Merchandising teams to optimise stock availability, product launches and category performance. Lead, coach and develop a high-performing trading team, fostering a culture of continuous improvement and commercial excellence. What are we looking for? You'll be a commercially minded eCommerce professional with a passion for delivering exceptional digital experiences and a proven track record of driving online growth. You'll have: Significant experience in eCommerce Trading, Digital Merchandising or Online Trading. A strong history of owning and improving website trading performance against commercial targets. Proven success in driving online revenue growth, conversion and customer engagement. Strong analytical capability, with experience using tools such as Adobe Analytics, Contentsquare, GA4 or similar platforms. Expertise in conversion rate optimisation (CRO), customer journey analysis and onsite trading best practice. Strong understanding of onsite merchandising, search optimisation and category performance management. Exceptional stakeholder management skills with the ability to influence and collaborate across cross-functional teams. The ability to thrive in a fast-paced, constantly evolving retail environment. Strong leadership skills with experience developing and motivating high-performing teams. We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: Competitive salary Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 22 days holiday per year which increases after a years' service. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme - An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure. Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. JBRP1_UKTJ

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