63 jobs found

Job Title: D365 CE Developer Location: London Duration: 6 months Rate: 500 GBP/Day inside IR35 Hybrid work - 2 to 3 days a week onsite mandatory Job Summary - A experienced D365 Customer Engagement (CE) Developer manage a critical project for one of our biggest clients in banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications. The ideal candidate will specialise in designing and developing Dynamics 365 CE solutions that address business challenges and optimise customer relationship management processes. Responsibilities Manage end-to-end implementation projects, including requirements gathering, design, development, testing, and deployment of CRM solutions. Collaborate with clients to understand their business processes, analyse requirements, and propose innovative solutions that maximize the value of CRM. Configure and customize CRM applications to meet client-specific needs, utilising your in-depth technical knowledge and expertise. Hands on Dynamics 365 CE/CRM development on customer implementations. CRM system integration projects with existing systems and services Assisting CRM development/deployment processes Triage CRM implementation support issues at 3rd line level Qualification and Skills: Extensive experience as a Technical Consultant, specializing in CRM Customer Engagement (CE) solutions. Strong experience of using Power Platform technologies such as Automate flows and Power Pages/Portals. Strong expertise in Microsoft Dynamics 365 CRM, including configuration, customization, and integration capabilities. Strong expertise in integration technologies, frameworks and methods, such as Logic Apps, HTTP, json, AJAX, Oauth2. Proficiency in .NET, C#, JavaScript, and other relevant programming languages. Strong experience of developing plugins for Dynamics Strong experience in using JavaScript and HTML to enhance Dynamics form customization and configuration Demonstrated experience in leading CRM implementation projects from inception to completion. Deep understanding of CRM best practices, industry trends, and emerging technologies. Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and project team. Key Deliverables Development and customisation of Microsoft Dynamics 365 applications. Integration of Dynamics 365 with other enterprise systems and data sources. Technical documentation, including design specifications and user guides. System performance enhancements and continuous improvements. Providing technical support pre and post-implementation. Knowledge sharing and mentoring within the development team. Experience and Background: Minimum 5 years' experience working with Microsoft Dynamics CE using Microsoft Dynamics CRM Online 2013, 2015, 2016 or 365. Bachelor's degree in Computer Science, Information Technology, or a related field. Strong experience with Microsoft Dynamics 365 (Customer Engagement, Sales, Service, Marketing, etc.). Proficiency in C#, .NET, JavaScript, and TypeScript for Dynamics 365 custom development. Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI). Hands-on experience with Azure services (Azure Functions, Logic Apps, API Management, etc.). Familiarity with Dataverse and Common Data Model (CDM). Experience with integration tools like KingswaySoft, Azure Data Factory, or SSIS. Knowledge of Agile development methodologies and DevOps practices. Microsoft Dynamics 365 certifications (preferred but not mandatory).

Dynamics 365 F&SCM Functional Consultant Hybrid - Harrow Permanent Competitive Salary + Benefits A leading global technology solutions provider is looking for a Dynamics 365 F&SCM Functional Consultant to join its growing Business Applications team. The role will support a global user base, taking ownership of Level 1 and Level 2 support for Dynamics 365 Finance & Operations, and partnering with vendors on deeper technical issues, releases, and deployments. You'll work closely with colleagues across Salesforce, Data, and Web teams to ensure smooth integration and reporting across platforms - while continually improving end-user experience and system performance. What you'll be doing Provide day-to-day support for Dynamics 365 F&O, managing incidents, service requests, and user queries. Escalate and coordinate with managed service partners for advanced issues (L3/L4). Create and maintain internal knowledge base content and training materials. Analyse incident trends, identify root causes, and recommend improvements to reduce ticket volumes. Collaborate with business and IT stakeholders to deliver enhancements aligned with D365 best practices. Participate in governance and change management processes (CAB). What you'll need Proven experience supporting Dynamics 365 F&O (or AX 2012) in a global environment. Strong functional knowledge across multiple modules such as AP, AR, GL, Sales, Purchasing, Inventory, or Fixed Assets. Familiarity with ITSM tools such as ServiceNow or Jira. Understanding of ITIL fundamentals (Incident, Problem, Change). Ability to use Excel add-ins and basic SQL for data checks. Excellent communication skills and stakeholder management ability. Nice to have Background in Finance or Operations. Knowledge of Azure DevOps, LCS, RSAT, or Power Platform tools. Experience with ISVs in rental or leasing, and document or treasury automation tools. Microsoft certification in Dynamics 365 Finance & Operations Apps. Why apply? Competitive salary and excellent benefits, including private medical cover and cycle-to-work scheme. Global brand with a strong heritage in test and measurement solutions. Career development within a collaborative and growing organisation. Hybrid working from the UK office in Harrow. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

Job Title: Microsoft Dynamics CRM Business Analyst Location: Remote (with client site visits as required) Salary: 55k - 65k per annum DOE Overview A Microsoft Solutions Partner is seeking an experienced Business Analyst to support the delivery of high-quality CRM solutions, primarily within the Not-for-Profit (NFP) sector . The successful candidate will collaborate with consultants, developers, and project managers to gather and analyse requirements, optimise processes, and ensure CRM implementations deliver real business value. Key Responsibilities Gather and document functional and non-functional requirements through workshops and stakeholder meetings. Translate requirements into user stories, epics, and features for agile project delivery. Analyse and improve business processes to drive efficiency and effectiveness. Work closely with technical teams to design, configure, and support CRM solutions (primarily Microsoft Dynamics 365). Manage stakeholder relationships, supporting project planning, testing, and delivery. Conduct process mapping and document "As-Is" and "To-Be" workflows. Support testing, UAT, and end-user training to ensure successful adoption and system performance. Candidate Profile Essential Experience: Proven experience as a Business Analyst in CRM or ERP implementation environments. Hands-on experience with Microsoft Dynamics 365 or similar CRM platforms. Strong stakeholder management, communication, and analytical skills. Familiarity with Agile or Waterfall delivery methodologies. Experience working with Not-for-Profit organisations or charities. Desirable: Exposure to ERP systems such as Dynamics 365 Business Central, NetSuite, or SAP Business One. Additional Information Remote role with occasional client site visits. Collaborative, supportive team culture. Flexibility to work across multiple projects and sectors, with a focus on delivering meaningful impact in the NFP space.

Senior Dynamics 365 Functional Consultant UK Remote (Occasional travel to Glasgow or Reading) Up to £75000 Permanent SC Clearance Required Are you an accomplished Dynamics 365 Functional Consultant who is a passionate advocate of innovation. We are seeking a forward-thinking professional to join a high-performing Microsoft practice, where you will play a pivotal role in planning, designing, delivering and supporting best in class solutions built upon the Microsoft Dynamics 365 Platform. This is a remote role based in the UK, with occasional travel required to client sites or team hubs in Glasgow or Reading. Please note that eligibility for SC Clearance is essential. Whats on Offer: Salary up to £75,000 Flexible remote working with occasional travel Competitive pension contributions and a comprehensive benefits package Key Responsibilities: Architecture and Design of D365 Solutions including (but not limited to) Dynamics CE/CRM, Power Platform, and wider D365 Platform Maintain up-to-date knowledge of Dynamics 365 CRM platform developments, including wave releases, new features, and best practices, and proactively incorporate them into solution design and client advisory. Client consultancy and workshops to capture requirements and technical design needs Consultancy for migrations to D365, best practice and oversight Delivery of training and client workshops in support of our solutions Mentoring and training of team members About You: Possess an excellent understanding of key components of Dynamics 365 Able to consult and advise clients on the capabilities of the broader Dynamics platform Significant experience of designing and leading solutions using Dynamics CE/CRM Experience of leading project teams in close collaboration with clients Experience of Data Governance and Information Protection principals Experience of designing and implementing solutions using Microsoft Azure Awareness of user experience (UX) and user interface (UI) design concepts Bright Purple is proud to be an equal opportunities employer. We partner with clients who value and actively promote diversity and inclusion across the technology sector. JBRP1_UKTJ

Microsoft Dynamics Developer / Microsoft Dynamics 365 / MSD365 / D365 /CRM / Senior Developer / Dynamics CE / Customer Engagement / Sales / Customer / Consultant / SQL / SSIS / Stakeholder Management / Hybrid Remote / Warwickshire / Permanent role £50 000 + 17.5% bonus + Benefits. One of our leading clients is looking to recruit a Microsoft Dynamics Developer / Consultant. Location Hybrid remote / Warwickshire approx. 1-4 days per month in the office, ideally 1 day per week but there is flexibility on this. Salary £50 000 + 17.5% bonus + excellent benefits Role: Providing the business with functional and technical expertise in Microsoft Dynamics 365 Development, testing, documenting and deployment of D365-based solutions Functional and technical expertise specifically in Microsoft Dynamic 365 CE Establish and maintain agreed standards, patterns, and designs, ensuring they are consistently adhered to Designing and building solutions that comply with agreed techniques and high-quality standards Evaluate, review, and provide expert advice on programming methods, tools, and standards, contributing to the evolution of the Secure Software Development Life Cycle (SSDLC) Experience: Dynamics CE (Customer Engagement) for Sales and Customer Service Operations KingswaySoft for data integration SQL and SQL Server Integration Services (SSIS) Experience gained in and ability to debug plug-ins and workflows Proficient in server-side and client side development languages to extend a Dynamics 365 implementation - C# (.NET) and JavaScript JBRP1_UKTJ

We are seeking an experienced Senior Platform Manager to oversee the implementation and management of ERP systems within the retail industry. This permanent role is based in London and offers an exciting opportunity to contribute to the technology department of a growing organisation. Client Details This is an opportunity to join a reputable organisation in the retail industry. As a medium-sized company, they are committed to leveraging advanced technology to optimise their operations and improve efficiency. Description Manage the implementation, maintenance, and optimisation of the ERP platform. Collaborate with cross-functional teams to identify and address system needs. Ensure the ERP system aligns with business goals and supports operational processes. Provide technical expertise and guidance to internal teams regarding the ERP platform. Monitor system performance and troubleshoot any issues that arise. Develop and implement best practices for ERP system usage and data management. Coordinate with external vendors and consultants for system enhancements and updates. Prepare detailed documentation and training materials for system users. Profile A successful candidate Platform Manager should have: Strong expertise in ERP systems, particularly Microsoft Dynamics 365 Business Central. Proven experience in managing ERP implementations and upgrades. Solid understanding of the retail industry and its operational requirements. Ability to work collaboratively with cross-functional teams. Excellent problem-solving and analytical skills. Capability to manage multiple tasks and priorities effectively. Strong communication skills for stakeholder engagement. Job Offer Competitive salary within the market Flexible hybrid working arrangement Opportunity to work in a medium-sized organisation within the retail industry. Be part of a forward-thinking global technology department. Permanent role with potential for career growth and development. If you're excited about this opportunity in London, we encourage you to apply and take the next step in your career as an ERP Biz Central Platform Manager.

We are seeking an experienced Senior Platform Manager to oversee the implementation and management of ERP systems within the retail industry. This permanent role is based in London and offers an exciting opportunity to contribute to the technology department of a growing organisation. Client Details This is an opportunity to join a reputable organisation in the retail industry. As a medium-sized company, they are committed to leveraging advanced technology to optimise their operations and improve efficiency. Description Manage the implementation, maintenance, and optimisation of the ERP platform. Collaborate with cross-functional teams to identify and address system needs. Ensure the ERP system aligns with business goals and supports operational processes. Provide technical expertise and guidance to internal teams regarding the ERP platform. Monitor system performance and troubleshoot any issues that arise. Develop and implement best practices for ERP system usage and data management. Coordinate with external vendors and consultants for system enhancements and updates. Prepare detailed documentation and training materials for system users. Profile A successful candidate Platform Manager should have: Strong expertise in ERP systems, particularly Microsoft Dynamics 365 Business Central. Proven experience in managing ERP implementations and upgrades. Solid understanding of the retail industry and its operational requirements. Ability to work collaboratively with cross-functional teams. Excellent problem-solving and analytical skills. Capability to manage multiple tasks and priorities effectively. Strong communication skills for stakeholder engagement. Job Offer Competitive salary within the market Flexible hybrid working arrangement Opportunity to work in a medium-sized organisation within the retail industry. Be part of a forward-thinking global technology department. Permanent role with potential for career growth and development. If you're excited about this opportunity in London, we encourage you to apply and take the next step in your career as an ERP Biz Central Platform Manager.

Microsoft Dynamics Developer / Microsoft Dynamics 365 / MSD365 / D365 /CRM / Senior Developer / Dynamics CE / Customer Engagement / Sales / Customer / Consultant / SQL / SSIS / Stakeholder Management / Hybrid Remote / Warwickshire / Permanent role £50,000 - 65,000 + 17.5% bonus + Benefits. One of our leading clients is looking to recruit a Microsoft Dynamics Developer / Consultant. Location - Hybrid - remote / Warwickshire - approx. 1-4 days per month in the office, ideally 1 day per week but there is flexibility on this. Salary - £50,000 - 65,000 + 17.5% bonus + excellent benefits Role: Providing the business with functional and technical expertise in Microsoft Dynamics 365 Development, testing, documenting and deployment of D365-based solutions Functional and technical expertise specifically in Microsoft Dynamic 365 CE Establish and maintain agreed standards, patterns, and designs, ensuring they are consistently adhered to Designing and building solutions that comply with agreed techniques and high-quality standards Evaluate, review, and provide expert advice on programming methods, tools, and standards, contributing to the evolution of the Secure Software Development Life Cycle (SSDLC) Experience: Dynamics CE (Customer Engagement) for Sales and Customer Service Operations KingswaySoft for data integration SQL and SQL Server Integration Services (SSIS) Experience gained in and ability to debug plug-ins and workflows Proficient in server-side and client side development languages to extend a Dynamics 365 implementation - C# (.NET) and JavaScript

Microsoft Dynamics Developer/Microsoft Dynamics 365/MSD365/D365/CRM/Senior Developer/Dynamics CE/Customer Engagement/Sales/Customer/Consultant/SQL/SSIS/Stakeholder Management/Hybrid Remote/Warwickshire/Permanent role £50,000 - 65,000 + 17.5% bonus + Benefits. One of our leading clients is looking to recruit a Microsoft Dynamics Developer/Consultant. Location - Hybrid - remote/Warwickshire - approx. 1-4 days per month in the office, ideally 1 day per week but there is flexibility on this. Salary - £50,000 - 65,000 + 17.5% bonus + excellent benefits Role: Providing the business with functional and technical expertise in Microsoft Dynamics 365 Development, testing, documenting and deployment of D365-based solutions Functional and technical expertise specifically in Microsoft Dynamic 365 CE Establish and maintain agreed standards, patterns, and designs, ensuring they are consistently adhered to Designing and building solutions that comply with agreed techniques and high-quality standards Evaluate, review, and provide expert advice on programming methods, tools, and standards, contributing to the evolution of the Secure Software Development Life Cycle (SSDLC) Experience: Dynamics CE (Customer Engagement) for Sales and Customer Service Operations KingswaySoft for data integration SQL and SQL Server Integration Services (SSIS) Experience gained in and ability to debug plug-ins and workflows Proficient in Server Side and client side development languages to extend a Dynamics 365 implementation - C# (.NET) and JavaScript

Dynamics 365 CE Lead Consultant West London, Hybrid - (2 days a week) Role & Responsibilities Take technical and functional ownership of the Dynamics 365 CE platform, ensuring stability and scalability across the business. Lead configuration, customisation, and Power Platform development to meet evolving business needs. Oversee multi-entity CE rollouts, ensuring consistent processes and best-practice implementation. Mentor and support CRM specialists, fostering knowledge sharing and continuous improvement. Skills & Qualifications Strong hands-on expertise in D365 CE configuration, customisation, and Power Platform (Power Apps, Power Automate). Proven experience delivering end-to-end D365 CE implementations, ideally in multi-site or multi-entity environments. Excellent stakeholder management and ability to translate business requirements into effective CRM solutions. Confident leadership skills with a collaborative and mentoring approach. Benefits Starting Salary - 70k - 80k plus performance bonus. Enhanced Pension Contributions and more! Excellent Progression Opportunities.

Are you ready to be part of a major digital transformation journey? We are seeking a detail-oriented Project & Change Support Analyst on a 6-month contract to support change initiatives related to Microsoft Dynamics 365 upgrades. You will work closely with business stakeholders, functional consultants, and technical teams to ensure smooth transitions, delivery, training and adoption of D365 solutions across departments. Your new role This is a newly created Project & Change Support Analyst role where you will be supporting an external IT business and the internal implementation team with delivering D365 training across the business. Assist in the analysis of business processes impacted by D365 implementations. Support the development and execution of change management plans tailored to Dynamics 365 modules (e.g., Finance, Sales, Customer Service). Planning and coordinating training and workshops across the business. Document and track change requests and ensure alignment with D365 project timelines. Host workshops and training sessions to promote user adoption of D365 features. Collaborate with cross-functional teams including IT, finance, and operations to ensure effective communication across the business. Help prepare training/user guides, FAQs, and training materials for D365 users. Monitor feedback and adoption metrics post-implementation to identify areas for improvement. What you'll need to succeed To succeed in this role, you will require: Experience of business process mapping, project management and managing training workshops Familiarity with Microsoft Dynamics 365 (CRM or ERP modules) Minimum of 1+ year of experience in change management, business analysis, or project support. Excellent verbal and written skills; able to translate technical concepts for non-technical audiences Experience in Agile or hybrid project environments; ability to manage timelines and priorities Proficiency in Microsoft Power Platform, Azure DevOps, and Office 365 Comfortable working in fast-paced or changing environments Experience delivering or supporting training sessions (Mandatory) Ability to build relationships and manage expectations What you'll get in return In return, you will be able to start this fixed-term contract immediately and join an existing, highly experienced and proactive project team. Monday to Friday 8.30 - 5pm On-site parking Hybrid working pattern offered 2 days in the office (minimum) c£31,000 - £35,000 (dependent on experience) Possibility of a contract extension or permanent role (after 6 months) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you ready to shape the future of D365 Business Central solutions? Push the boundaries of what's possible with Business Central? We're looking for a Dynamics D365 Business Central consultant with proven success in delivering the full project life cycle. You'll work on varied projects that challenge and deepen your functional and technical expertise. This role is perfect for someone passionate about making a difference for clients and is eager to embrace AI, the Power Platform and emerging technologies to transform business processes. By embedding these new technologies into Business Central, you'll create AI-driven, intelligent, automated solutions that deliver cutting-edge results to our clients in the financial and professional services sectors. Key Responsibilities Deliver end-to-end D365 Business Central implementations, from requirements gathering to go-live and post-implementation support. Lead and manage full project life cycles, ensuring timelines, budgets, and quality standards are met. Collaborate with clients to design and analyse solutions that meet complex business needs. Integrate AI-driven features and emerging technologies into Business Central to enhance automation and decision-making. Utilise the Power Platform (Power BI, Power Apps, Power Automate) to extend Business Central capabilities. Work closely with financial and professional services clients to deliver tailored, innovative solutions. Stay ahead of industry trends and champion best practices in Business Central and AI adoption. What We're Looking For Proven experience delivering D365 Business Central projects across the full life cycle. Strong functional and technical knowledge of Business Central. Good financial experience and knowledge/qualification, ability to create and understand financial statements Ability to lead projects and collaborate with cross-functional teams. Passion for AI, automation, and emerging technologies. Experience with Power Platform and its integration with Business Central. Excellent communication and stakeholder management skills. WHAT WE CAN OFFER YOU: As a small business, the biggest bonus is that you'll see the impact of all your hard work of the positive changes you've made to our clients' businesses, making your role really purposeful, engaging and enjoyable! You'll be encouraged to progress your career through exposure to significant and varied projects and technologies. You'll create a personal development plan to ensure you are progressing in your career and salary path. Hybrid working options, where you'll be working from home, our office and client sites. We're a friendly and supportive team, and we enjoy each other's company, both in the office and when working remotely. We organise social and fun evenings, giving you time to get to know your colleagues. We have a great working environment with our WeWork office Our benefits package includes Vitality Health Insurance and Medicash health plan and life insurance, which also provide access to a host of discounts on services and products.

Job Title: Dynamics 365 CE Solutions Architect Location: Fully Remote Company Type: Microsoft Partner Employment Type: Full-Time About the Role We are seeking a highly skilled and experienced Dynamics 365 CE Solutions Architect to join our growing client. As a key member of the delivery practice, you will lead the design and implementation of innovative D365 CE solutions for a diverse range of clients. This is a fully remote position, offering flexibility and the opportunity to work with cutting-edge Microsoft technologies in a collaborative, fast-paced environment. Key Responsibilities Lead the architecture, design, and delivery of Dynamics 365 CE solutions across multiple projects. Collaborate with stakeholders to gather requirements and translate business needs into scalable, secure, and high-performing solutions. Define solution roadmaps, integration strategies, and data models. Provide technical leadership and mentorship to consultants and developers. Ensure alignment with Microsoft best practices and industry standards. Participate in pre-sales activities, including solution design, estimations, and proposal development. Stay current with the latest Microsoft technologies and updates within the Power Platform and D365 ecosystem. Required Skills & Experience Proven experience as a Solutions Architect in Dynamics 365 CE (Sales, Customer Service, Field Service, etc.). Strong understanding of Power Platform (Power Apps, Power Automate, Power BI). Experience with Azure services, integration patterns, and data migration strategies. Excellent communication and stakeholder management skills. Ability to lead workshops, write technical documentation, and present solutions to both technical and non-technical audiences. Microsoft certifications in Dynamics 365 and/or Power Platform are highly desirable. Preferred Qualifications Experience working with a Microsoft Partner or in a consulting environment. Familiarity with Agile delivery methodologies. Knowledge of DevOps practices and tools (e.g., Azure DevOps). Experience with industry-specific solutions or verticals (e.g., financial services, public sector, manufacturing). What We Offer Competitive salary and benefits package. Fully remote working environment with flexible hours. Opportunities for professional development and certification. Access to the latest Microsoft technologies and training. Collaborative and inclusive company culture.

Dynamics 365 Business Central Functional Consultant 75,000 Remote (UK-based) Are you an experienced Dynamics 365 Business Central Functional Consultant looking for your next challenge? We're working with a leading Microsoft Partner who are looking to add an experienced BC Consultant to their growing team. The ideal candidate will have a strong background across Finance and Manufacturing modules, with a proven track record of delivering successful end-to-end implementations. What you'll be doing: Lead and deliver full lifecycle Business Central implementations Work closely with clients to gather requirements, design solutions, and provide functional expertise Configure and optimise BC Finance and Manufacturing modules Support integration, testing, and user training Collaborate with technical teams and stakeholders to ensure smooth delivery What you'll bring: Strong experience working with Dynamics 365 Business Central (or NAV) Excellent knowledge of Finance and Manufacturing processes Ability to translate business needs into effective system solutions Confident communicator comfortable working directly with clients Previous experience with Microsoft Partner environments preferred What's on offer: Up to 75,000 base salary Fully remote working across the UK Ongoing training and certification support Opportunity to work on exciting projects with a highly experienced BC team If you're a hands-on BC Consultant who thrives in fast-paced, project-driven environments and enjoys working with both Finance and Manufacturing modules, we'd love to hear from you. Apply now or reach out directly to discuss the role in more detail.

Dynamics 365 Business Central Functional Consultant 75,000 Remote (UK-based) Are you an experienced Dynamics 365 Business Central Functional Consultant looking for your next challenge? We're working with a leading Microsoft Partner who are looking to add an experienced BC Consultant to their growing team. The ideal candidate will have a strong background across Finance and Manufacturing modules, with a proven track record of delivering successful end-to-end implementations. What you'll be doing: Lead and deliver full lifecycle Business Central implementations Work closely with clients to gather requirements, design solutions, and provide functional expertise Configure and optimise BC Finance and Manufacturing modules Support integration, testing, and user training Collaborate with technical teams and stakeholders to ensure smooth delivery What you'll bring: Strong experience working with Dynamics 365 Business Central (or NAV) Excellent knowledge of Finance and Manufacturing processes Ability to translate business needs into effective system solutions Confident communicator comfortable working directly with clients Previous experience with Microsoft Partner environments preferred What's on offer: Up to 75,000 base salary Fully remote working across the UK Ongoing training and certification support Opportunity to work on exciting projects with a highly experienced BC team If you're a hands-on BC Consultant who thrives in fast-paced, project-driven environments and enjoys working with both Finance and Manufacturing modules, we'd love to hear from you. Apply now or reach out directly to discuss the role in more detail.

Dynamics 365 Business Central Functional Consultant 75,000 Remote (UK-based) Are you an experienced Dynamics 365 Business Central Functional Consultant looking for your next challenge? We're working with a leading Microsoft Partner who are looking to add an experienced BC Consultant to their growing team. The ideal candidate will have a strong background across Finance and Manufacturing modules, with a proven track record of delivering successful end-to-end implementations. What you'll be doing: Lead and deliver full lifecycle Business Central implementations Work closely with clients to gather requirements, design solutions, and provide functional expertise Configure and optimise BC Finance and Manufacturing modules Support integration, testing, and user training Collaborate with technical teams and stakeholders to ensure smooth delivery What you'll bring: Strong experience working with Dynamics 365 Business Central (or NAV) Excellent knowledge of Finance and Manufacturing processes Ability to translate business needs into effective system solutions Confident communicator comfortable working directly with clients Previous experience with Microsoft Partner environments preferred What's on offer: Up to 75,000 base salary Fully remote working across the UK Ongoing training and certification support Opportunity to work on exciting projects with a highly experienced BC team If you're a hands-on BC Consultant who thrives in fast-paced, project-driven environments and enjoys working with both Finance and Manufacturing modules, we'd love to hear from you. Apply now or reach out directly to discuss the role in more detail.

Dynamics 365 Business Central Functional Consultant 75,000 Remote (UK-based) Are you an experienced Dynamics 365 Business Central Functional Consultant looking for your next challenge? We're working with a leading Microsoft Partner who are looking to add an experienced BC Consultant to their growing team. The ideal candidate will have a strong background across Finance and Manufacturing modules, with a proven track record of delivering successful end-to-end implementations. What you'll be doing: Lead and deliver full lifecycle Business Central implementations Work closely with clients to gather requirements, design solutions, and provide functional expertise Configure and optimise BC Finance and Manufacturing modules Support integration, testing, and user training Collaborate with technical teams and stakeholders to ensure smooth delivery What you'll bring: Strong experience working with Dynamics 365 Business Central (or NAV) Excellent knowledge of Finance and Manufacturing processes Ability to translate business needs into effective system solutions Confident communicator comfortable working directly with clients Previous experience with Microsoft Partner environments preferred What's on offer: Up to 75,000 base salary Fully remote working across the UK Ongoing training and certification support Opportunity to work on exciting projects with a highly experienced BC team If you're a hands-on BC Consultant who thrives in fast-paced, project-driven environments and enjoys working with both Finance and Manufacturing modules, we'd love to hear from you. Apply now or reach out directly to discuss the role in more detail.

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead the optimisation, integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from requirements gathering to deployment. Work closely with leadership and operational teams to streamline processes and improve efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid training and certification support A supportive, collaborative environment that values innovation and initiative If you're looking for a role where you can combine high-level technical support with strategic project delivery, this is your opportunity to make a measurable impact. Apply today to be considered for this exciting role.

We are looking for a highly motivated Dynamics CRM / 365 CE Support Analyst / Consultant to join a Dynamics focused Microsoft partner. This consultancy are well established in the D365 CE and Power Platform market and are moving to employee owned in the near future which will bring added benefits to their employees! They are looking for a D365 CE Support Analyst / Consultant to join their team and play a vital role working with their customers in both a support and consultancy capacity. You will play a key role in maintaining and improving the quality of support to both internal and external customers. Handling a range of issues, act as an escalation point for complex cases, and provide consultancy services to existing clients. Essential Skills and Experience 5+ years' experience providing application support and administration for Microsoft Dynamics 365 Customer Engagement (CE) Previous experience in a similar role (ideally within a Microsoft Partner or multi- customer environment) Demonstrable experience delivering consultancy or enhancement work for existing customers, including requirement gathering, scoping, and solution design Strong understanding of D365 CE modules, including Sales, Customer Service, Marketing, and Customer Insights - Journeys Technical knowledge of related Microsoft technologies, including Power Platform, Power BI, Azure, and system integrations Proven track record of resolving both functional and technical issues to completion Experience using ticketing systems, remote assistance tools, and incident- management software Sound understanding of IT systems, cloud services, networking, and cybersecurity principles Familiarity with ITIL processes, SLA adherence, and service-management frameworks Excellent communication skills and the ability to translate technical detail into clear, business-oriented language for customers Microsoft certifications (Dynamics 365 CE, Power BI, Azure) highly desirable. Main Duties and Responsibilities Customer Support and Issue Resolution o Deliver expert technical support for Dynamics 365 CE and related systems o Handle and resolve escalated support tickets, ensuring accurate documentation and timely resolution o Act as a contact for critical incidents, coordinating with cross-functional teams as required. Consultancy and Continuous Improvement o Support customers with BAU consultancy, enhancements, and change requests o Assist in defining, scoping, and documenting customer requirements o Conduct customer workshops and on-site visits where required o Identify recurring issues and recommend process or product improvements o Maintain and update internal documentation, troubleshooting guides, and knowledge bases. Stakeholder Engagement and Reporting o Collaborate with other departments to resolve systemic issues and improve overall service quality o Provide feedback and insights to internal stakeholders on product performance and customer experience o Monitor and report on support KPIs, including customer satisfaction and resolution timelines. Mentoring and Leadership o Support and guide other members of staff o Promote a culture of learning, collaboration, and continuous improvement within the team. This role will be fully remote based with some travel to customer site. Sponsorship will not be available for this role and you will need to be UK based with a permanent right to work in the UK. We are interviewing currently so apply now for immediate consideration for the Dynamics 365 CE Support Analyst / Consultant position or contact Stuart Barnes at ITSS Recruitment for further information.

Dynamics 365 CE Solutions Architect Newcastle-Upon-Tyne - Hybrid Responsibilities: Discovery Use your deep understanding of Dynamics 365 and collaborate with subject matter experts to: Understand client goals, challenges, and business needs. Lead discovery workshops to capture both functional and non-functional requirements across CRM, infrastructure, integration, and compliance. Design Translate client needs into smart, scalable Dynamics solutions. Create clear and relevant technical documentation. Guide clients in building their enterprise CRM roadmap using your subject matter expertise. Delivery Lead and oversee D365 CE implementations. Ensure high-quality, value-driven solutions are delivered that meet client expectations. Thought Leadership Contribute to internal thought leadership and help keep the team at the cutting edge of Dynamics innovation. Provide expert input into proposals and pre-sales activity to support growth and credibility. Teamwork Collaborate within a diverse, inclusive, and supportive environment where everyone's contributions are valued. Share your knowledge and mentor others across projects and teams. Essential Skills & Experience: Strong expertise in Dynamics 365 CE/CRM and its role in driving business success. Experience with other Microsoft technologies including Power Platform, Azure, M365, and Active Directory. Ability to lead workshops, gather detailed requirements, and design client-centric solutions. Advanced Microsoft certifications in Dynamics 365 Sales, Marketing, or Customer Service. Proven experience delivering full project lifecycles, from discovery through to post-implementation support. Excellent communication skills-able to translate complex ideas for non-technical audiences. Involvement in RFP responses and business development activities. Hands-on experience in technical consultant or architect roles focused on Dynamics 365 CE. Benefits: Private Medical, Dental, Enhanced Pension & More!