Our leading Douglas-based Finance Sector Client is seeking a leading technology professional in the role of IT Infrastructure Analyst. As IT Infrastructure Analyst you will provide, support, maintain and optimise an on-premises and cloud-based IT infrastructure, with a focus on ensuring the stability, availability and security of the network servers and systems that support business operations. The role blends technical expertise with problem-solving to maintain and improve the efficiency of the IT environment. Responsibilities - Ensure that critical infrastructure components (servers, networks, storage) are available and operational downtime Monitor systems to prevent outages and ensure business continuity Provide timely support for infrastructure related issues, trouble shooting and resolving incidents efficiently Act as an escalation point for more complex issues and work closely with support teams and peers Perform routine maintenance, updates and patching to keep systems secure and up to date Optimise infrastructure performance, identifying areas for improvement to enhance efficiency and capacity Implement and manage security protocols, firewalls and threat detection systems to safeguard the infrastructure Ensure compliance with industry standards, regulations and internal policies related to data protection and cybersecurity Maintain and implement disaster recovery plans to minimise downtime and date loss in case of failures Ensure backup systems are properly configured and tested regularly for data protection and recovery Maintain detailed documentation of network configurations, system setups, infrastructure changes and technical procedures Ensure documentation is accessible and up to date for troubleshooting and auditing purposes Work closely with other IT teams (IT Services, Architecture, Engineering/Developers. To align infrastructure with broader IT strategy Through vendor management liaise with vendors and service providers to help manage infrastructure related services and support Anticipate and plan for future infrastructure needs based on business growth, user demand and new technology adoption Ensure the infrastructure can scale seamlessly to meet organisational requirements The ideal candidate for the role of IT Infrastructure Analyst will hold: - Appropriate technical qualifications e.g. Microsoft certification, including MS Certified Azure Administration, Cisco Certified Network Association (CCNA), VMware Certified Professional (VCP), Microsoft Certified Windows Server - Knowledge and experience of Network protocols - DNS, VPN, Network devices - routers, switches, network segmentation, and VPN configurations for remote access - Skills in network troubleshooting and monitoring tools - e.g. SolarWinds - Proficiency in managing and configuring Windows Servers and Linux-based systems - Experience with Active Directory, DNS, DHCP, and domain administration - Knowledge of server virtualization platforms, such as VMware, Hyper-V for managing virtual machines - Ability to handle server backups, storage management (SAN/NAS), and recovery tasks - Deep understanding of Windows and Linux operating systems for configuration - Knowledge of OS patching, upgrades, and security hardening techniques - Experience with at least one major cloud provider (AWS, Azure, Google Cloud) - Knowledge of cloud servers like compute, storage, networking, security and managed services - Skills in cloud infrastructure deployment, including virtual networks, VM instances, storage and monitoring - Understanding of cloud security practices (IAM, VPCs, firewalls), and cost management - Familiarity with IaC tools like Terraform, Ansible, or ClourFormation and automating infrastructure provisioning and configuration - Basic scripting skills in languages like PowerShell, Bask, or Python for task automation - Experience with vulnerability management tools like Nessus, Qualys, or OpenVAS - Knowledge of endpoint security solutions (antivirus, anti-malware) and incident response procedures - Familiarity with Security Information and Event Management (SIEM) tools, like Splunk or QRadar - Ability to interpret metrics from network, server and application performance monitoring tools - Knowledge of log management tools and techniques for monitoring infrastructure health - Strong problem-solving skills for diagnosing hardware, network and software issues - Knowledge of common troubleshooting frameworks and methodologies, such as ITIL - Knowledge of virtual infrastructure management with VMware, Hyper-V, or similar platforms - Experience with configuring and managing virtualised environments for optimised resource - Understanding of containerisation concepts and tools, primarily Docker - Familiarity with orchestration platforms, especially Kubernetes, to support containerisation applications - Experience with backup and recovery software like Rubrik, Cloudian etc. - Knowledge of backup strategies (e.g. incremental, differential, full backups) and data retention policies - Skills in developing and testing disaster recovery plans to minimise downtime and ensure business continuity - Experience with offsite backup solutions, replication and high-availability configurations - Basic understanding of database management and administration for common databases like SQL server, MySQL and Oracle - Skills in database performance tuning, backup and recovery - Knowledge of Storage Area Networks (SAN), Network Attached Storage (NAS) and RAID configurations - Experience managing cloud storage options and ensuring data redundancy and scalability - Proficiency in documenting infrastructure configurations, standard operating procedures (SOPs), and troubleshooting guides - Experience using documentation tools like confluence, Microsoft SharePoint, or similar collaboration platforms - Skills in creating reports on system performance, resource utilisation, and incident trends for management - Experience with data visualisation and reporting tools like Power BI or Tableau is a plus
10/02/2025
Full time
Our leading Douglas-based Finance Sector Client is seeking a leading technology professional in the role of IT Infrastructure Analyst. As IT Infrastructure Analyst you will provide, support, maintain and optimise an on-premises and cloud-based IT infrastructure, with a focus on ensuring the stability, availability and security of the network servers and systems that support business operations. The role blends technical expertise with problem-solving to maintain and improve the efficiency of the IT environment. Responsibilities - Ensure that critical infrastructure components (servers, networks, storage) are available and operational downtime Monitor systems to prevent outages and ensure business continuity Provide timely support for infrastructure related issues, trouble shooting and resolving incidents efficiently Act as an escalation point for more complex issues and work closely with support teams and peers Perform routine maintenance, updates and patching to keep systems secure and up to date Optimise infrastructure performance, identifying areas for improvement to enhance efficiency and capacity Implement and manage security protocols, firewalls and threat detection systems to safeguard the infrastructure Ensure compliance with industry standards, regulations and internal policies related to data protection and cybersecurity Maintain and implement disaster recovery plans to minimise downtime and date loss in case of failures Ensure backup systems are properly configured and tested regularly for data protection and recovery Maintain detailed documentation of network configurations, system setups, infrastructure changes and technical procedures Ensure documentation is accessible and up to date for troubleshooting and auditing purposes Work closely with other IT teams (IT Services, Architecture, Engineering/Developers. To align infrastructure with broader IT strategy Through vendor management liaise with vendors and service providers to help manage infrastructure related services and support Anticipate and plan for future infrastructure needs based on business growth, user demand and new technology adoption Ensure the infrastructure can scale seamlessly to meet organisational requirements The ideal candidate for the role of IT Infrastructure Analyst will hold: - Appropriate technical qualifications e.g. Microsoft certification, including MS Certified Azure Administration, Cisco Certified Network Association (CCNA), VMware Certified Professional (VCP), Microsoft Certified Windows Server - Knowledge and experience of Network protocols - DNS, VPN, Network devices - routers, switches, network segmentation, and VPN configurations for remote access - Skills in network troubleshooting and monitoring tools - e.g. SolarWinds - Proficiency in managing and configuring Windows Servers and Linux-based systems - Experience with Active Directory, DNS, DHCP, and domain administration - Knowledge of server virtualization platforms, such as VMware, Hyper-V for managing virtual machines - Ability to handle server backups, storage management (SAN/NAS), and recovery tasks - Deep understanding of Windows and Linux operating systems for configuration - Knowledge of OS patching, upgrades, and security hardening techniques - Experience with at least one major cloud provider (AWS, Azure, Google Cloud) - Knowledge of cloud servers like compute, storage, networking, security and managed services - Skills in cloud infrastructure deployment, including virtual networks, VM instances, storage and monitoring - Understanding of cloud security practices (IAM, VPCs, firewalls), and cost management - Familiarity with IaC tools like Terraform, Ansible, or ClourFormation and automating infrastructure provisioning and configuration - Basic scripting skills in languages like PowerShell, Bask, or Python for task automation - Experience with vulnerability management tools like Nessus, Qualys, or OpenVAS - Knowledge of endpoint security solutions (antivirus, anti-malware) and incident response procedures - Familiarity with Security Information and Event Management (SIEM) tools, like Splunk or QRadar - Ability to interpret metrics from network, server and application performance monitoring tools - Knowledge of log management tools and techniques for monitoring infrastructure health - Strong problem-solving skills for diagnosing hardware, network and software issues - Knowledge of common troubleshooting frameworks and methodologies, such as ITIL - Knowledge of virtual infrastructure management with VMware, Hyper-V, or similar platforms - Experience with configuring and managing virtualised environments for optimised resource - Understanding of containerisation concepts and tools, primarily Docker - Familiarity with orchestration platforms, especially Kubernetes, to support containerisation applications - Experience with backup and recovery software like Rubrik, Cloudian etc. - Knowledge of backup strategies (e.g. incremental, differential, full backups) and data retention policies - Skills in developing and testing disaster recovery plans to minimise downtime and ensure business continuity - Experience with offsite backup solutions, replication and high-availability configurations - Basic understanding of database management and administration for common databases like SQL server, MySQL and Oracle - Skills in database performance tuning, backup and recovery - Knowledge of Storage Area Networks (SAN), Network Attached Storage (NAS) and RAID configurations - Experience managing cloud storage options and ensuring data redundancy and scalability - Proficiency in documenting infrastructure configurations, standard operating procedures (SOPs), and troubleshooting guides - Experience using documentation tools like confluence, Microsoft SharePoint, or similar collaboration platforms - Skills in creating reports on system performance, resource utilisation, and incident trends for management - Experience with data visualisation and reporting tools like Power BI or Tableau is a plus
Description At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. Director, Technology Consulting - ICT (Insurance Consulting and Technology) The Technology Consulting (TC) function within ICT (Insurance Consulting and Technology) is responsible for delivering a wide range of advisory services related to Insurance Technology. These services encompass software products, enterprise platforms, and strategic consulting across key technology domains. Key Responsibilities: Client Engagements & Industry Challenges: Direct and participate in consulting engagements with clients to address industry demands, focusing on: Solution Architecture & Technology Advisory Data Architecture, Strategy, and Consulting Software Rollouts & Implementations: Manage and drive the deployment of software solutions and SaaS/Cloud implementations (e.g., Unify, Radar Live, IFRS17, Radar Fusion). Pre-Sales & Complex Technology Solutions: Support pre-sales activities, particularly for complex technology solutions, ensuring tailored offerings meet client needs. Program & Project Delivery: Lead the delivery and program management of high-value, complex technology projects from inception through execution. Oversee software product installation and integration. CIO/Senior Technologist Engagement: Engage with senior executives, including CIOs, to align technology strategies with business objectives. Voice of the Customer (VOC): Function as a voice of the customer representing customer requirements, specifically non-functional requirements, for our software and SaaS offerings. Leadership Role: The Director of Technology Consulting will drive the success of the function, overseeing the development of data strategy, design, and architecture capabilities in complex domains. The role requires integrating the voice of the market and clients into both internal and external deliverables. Expectations: Drive the growth of the ICT business, developing and marketing technology propositions. Continuously improve team capabilities and contribute to high-value programs. Lead and manage cross-functional teams to deliver successful client engagements. Build and maintain senior-level relationships both internally within WTW and externally with clients. Key Areas of Focus: Complex Solutions & Technical Leadership: Build and sustain technical expertise in complex solution architecture. Serve as a point of contact for advice and guidance on best practices in architecture and technology. Data Architecture: Lead the develop and maintenance of propositions for Data Strategy, design, and architecture. Ensure alignment and management of capacity planning in collaboration with Technology and Insurance Consulting colleagues. Client Sales & Engagement Support: Guide client sales processes, including RfP management and client presentations. Lead discovery sessions and design solutions tailored to client needs. Coordinate and manage engagements, ensuring clear ownership of WTW responsibilities. Collaboration with Insurance Consulting & Other Functions: Partner with colleagues across Insurance Consulting and Insurance Technology to integrate technology consulting services. Contribute to the development of new market propositions, ensuring alignment across ICT. Additional Responsibilities: Promote global best practices in technology consulting. Review and enhance deliverables to ensure consistency, completeness, and alignment with regional messaging. Stay current on industry trends and emerging technologies, particularly in insurance. Foster strong, trust-based relationships with internal and external stakeholders, ensuring that client expectations are met. Team Development & Growth: As a senior colleague within the Technology Consulting function, you will play a critical role in shaping and growing our technology consulting capabilities, contributing to the evolution of the team and its impact on the business. Essential Skills and Experience: Deep experience in a global technology consulting, professional services, or client-facing software organization, with a proven track record of delivering complex solutions. OR Experience in a global technology consulting, professional services, or client-facing software organization, combined with experience at an insurance carrier. Deep knowledge of the Insurance Industry, including its technology and business demands in the current market as well as future facing trends. Strong analytical and technical problem-solving abilities, with the capacity to navigate complex challenges and develop innovative solutions. Proven expertise in the data domain, including data strategy, architecture, and integration across various systems. Demonstrated ability to design, articulate, and develop complex IT architectures, both in pre-sales and post-sales contexts. Comfortable adapting to situations where limited information is available about a client's technology stack, and able to define solutions based on evolving requirements. Experience in solution discovery and design, leading workshops, and utilizing tools for data integration designs, taking both technical and data considerations into account. Extensive experience in solution design, including an understanding of the impacts, best practices, and emerging technology trends. Expertise in data strategy and architecture, with hands-on experience in ingesting, modeling, and serving data from various sources (e.g., core business/finance systems). In-depth knowledge of structured and unstructured data storage solutions and database technologies, particularly those native to cloud platforms (focus on Data Warehousing technologies). Proven success in managing client relationships through the entire consulting lifecycle: Sales, Design, and Delivery. Highly Desirable Skills and Experience: Project Management Accreditation (e.g., Prince2, AgilePM, Scrum) demonstrating familiarity with both Waterfall and Agile methodologies. Architecture Methodology Accreditation (e.g., TOGAF) with experience applying frameworks to technology solution design. Familiarity with Cloud computing platforms such as Azure or AWS, with practical experience in leveraging cloud technologies for enterprise solutions. Experience in contracting professional services with large, complex organizations, including negotiating and delivering on multi-faceted projects. Hands-on technical experience with SQL Server, data technologies, and Python-based tools, with the ability to implement technical solutions. Awareness of current and emerging technologies, including their potential applications, benefits, and limitations. Qualifications .
09/02/2025
Full time
Description At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. Director, Technology Consulting - ICT (Insurance Consulting and Technology) The Technology Consulting (TC) function within ICT (Insurance Consulting and Technology) is responsible for delivering a wide range of advisory services related to Insurance Technology. These services encompass software products, enterprise platforms, and strategic consulting across key technology domains. Key Responsibilities: Client Engagements & Industry Challenges: Direct and participate in consulting engagements with clients to address industry demands, focusing on: Solution Architecture & Technology Advisory Data Architecture, Strategy, and Consulting Software Rollouts & Implementations: Manage and drive the deployment of software solutions and SaaS/Cloud implementations (e.g., Unify, Radar Live, IFRS17, Radar Fusion). Pre-Sales & Complex Technology Solutions: Support pre-sales activities, particularly for complex technology solutions, ensuring tailored offerings meet client needs. Program & Project Delivery: Lead the delivery and program management of high-value, complex technology projects from inception through execution. Oversee software product installation and integration. CIO/Senior Technologist Engagement: Engage with senior executives, including CIOs, to align technology strategies with business objectives. Voice of the Customer (VOC): Function as a voice of the customer representing customer requirements, specifically non-functional requirements, for our software and SaaS offerings. Leadership Role: The Director of Technology Consulting will drive the success of the function, overseeing the development of data strategy, design, and architecture capabilities in complex domains. The role requires integrating the voice of the market and clients into both internal and external deliverables. Expectations: Drive the growth of the ICT business, developing and marketing technology propositions. Continuously improve team capabilities and contribute to high-value programs. Lead and manage cross-functional teams to deliver successful client engagements. Build and maintain senior-level relationships both internally within WTW and externally with clients. Key Areas of Focus: Complex Solutions & Technical Leadership: Build and sustain technical expertise in complex solution architecture. Serve as a point of contact for advice and guidance on best practices in architecture and technology. Data Architecture: Lead the develop and maintenance of propositions for Data Strategy, design, and architecture. Ensure alignment and management of capacity planning in collaboration with Technology and Insurance Consulting colleagues. Client Sales & Engagement Support: Guide client sales processes, including RfP management and client presentations. Lead discovery sessions and design solutions tailored to client needs. Coordinate and manage engagements, ensuring clear ownership of WTW responsibilities. Collaboration with Insurance Consulting & Other Functions: Partner with colleagues across Insurance Consulting and Insurance Technology to integrate technology consulting services. Contribute to the development of new market propositions, ensuring alignment across ICT. Additional Responsibilities: Promote global best practices in technology consulting. Review and enhance deliverables to ensure consistency, completeness, and alignment with regional messaging. Stay current on industry trends and emerging technologies, particularly in insurance. Foster strong, trust-based relationships with internal and external stakeholders, ensuring that client expectations are met. Team Development & Growth: As a senior colleague within the Technology Consulting function, you will play a critical role in shaping and growing our technology consulting capabilities, contributing to the evolution of the team and its impact on the business. Essential Skills and Experience: Deep experience in a global technology consulting, professional services, or client-facing software organization, with a proven track record of delivering complex solutions. OR Experience in a global technology consulting, professional services, or client-facing software organization, combined with experience at an insurance carrier. Deep knowledge of the Insurance Industry, including its technology and business demands in the current market as well as future facing trends. Strong analytical and technical problem-solving abilities, with the capacity to navigate complex challenges and develop innovative solutions. Proven expertise in the data domain, including data strategy, architecture, and integration across various systems. Demonstrated ability to design, articulate, and develop complex IT architectures, both in pre-sales and post-sales contexts. Comfortable adapting to situations where limited information is available about a client's technology stack, and able to define solutions based on evolving requirements. Experience in solution discovery and design, leading workshops, and utilizing tools for data integration designs, taking both technical and data considerations into account. Extensive experience in solution design, including an understanding of the impacts, best practices, and emerging technology trends. Expertise in data strategy and architecture, with hands-on experience in ingesting, modeling, and serving data from various sources (e.g., core business/finance systems). In-depth knowledge of structured and unstructured data storage solutions and database technologies, particularly those native to cloud platforms (focus on Data Warehousing technologies). Proven success in managing client relationships through the entire consulting lifecycle: Sales, Design, and Delivery. Highly Desirable Skills and Experience: Project Management Accreditation (e.g., Prince2, AgilePM, Scrum) demonstrating familiarity with both Waterfall and Agile methodologies. Architecture Methodology Accreditation (e.g., TOGAF) with experience applying frameworks to technology solution design. Familiarity with Cloud computing platforms such as Azure or AWS, with practical experience in leveraging cloud technologies for enterprise solutions. Experience in contracting professional services with large, complex organizations, including negotiating and delivering on multi-faceted projects. Hands-on technical experience with SQL Server, data technologies, and Python-based tools, with the ability to implement technical solutions. Awareness of current and emerging technologies, including their potential applications, benefits, and limitations. Qualifications .
Senior Technical Operations Manager (Estates) £59,228 to £79,517 per annum + excellent benefits University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress. University of the Arts London is recruiting for a Senior Technical Operations Manager (Estates) permanent role to join the University & Corporate Services directorate within the Digital & Technology division. It's an exciting time to join University of the Arts London (UAL) as this is a brand new role where you will be coming in to start-up and lead the Estates Digital Services team in the People, Finance, Estates group. Working as part of an accomplished and supportive management team, UAL is seeking a Senior Technical Operations Manager with an evolved people and team management practice, deep and wide experience of Estates systems (CAFM, BMS, Energy, Space, Access etc.), strong orientation towards collaborative working (cross-cutting Product squads) and with a strong track record of developing operational discipline. You will have experience of managing, growing and improving complex platforms and integrations in a Product approach that orients digital services to meeting business outcomes. You will also be able to demonstrate significant experience in recruiting, forming and orienting a new team of system administrators aligned to existing ways of working in an organisation, while implementing your own local standards. Key Duties and Responsibilities Leadership & Management: Lead and manage the Estates Digital Services team, fostering a culture of high performance and accountability. Provide direction and support for operational activities, ensuring the team meets performance objectives. Application & Infrastructure Delivery: Oversee the development, implementation, and support of applications and platforms critical to the University's Estates operations. Ensure all systems are aligned with architectural standards and contribute to the immediate service and to the broader Digital & Technology roadmaps. Operational Excellence: Drive operational excellence by managing service transitions, automating processes, and ensuring systems are maintained and upgraded as needed. Align with existing Product Management standards and implement DevOps practices to improve efficiency and reliability across Estates-related systems. Collaboration & Stakeholder Engagement: Build effective relationships with key stakeholders across Estates, the Digital & Technology division, and external suppliers. Ensure effective communication and collaboration across teams to deliver projects and resolve operational challenges. Risk & Compliance: Ensure all Estates-related applications and systems comply with internal standards, GDPR, and other regulatory requirements. Oversee risk management and system security across platforms. Innovation & Continuous Improvement: Lead the implementation of innovative solutions that drive service improvements and efficiency. Identify opportunities for enhancing operational processes and technologies across Estates-related platforms. Supplier & Vendor Management: Manage vendor relationships, including performance reviews and negotiations, ensuring services are delivered in line with agreed-upon benchmarks. Metrics, Reporting, and Skill Development: Defines KPIs to assess service efficiency and effectiveness. Provide regular performance reports and encourage continuous learning and skill development within the team. Experience, knowledge and qualifications Forming, training and managing effective/high-performing technical and operational teams. Being able to manage operational issues in a highly complex environment - major incidents; problem solving; keeping calm in stressful situations and managing these situations to conclusion. Developing and maintaining technical standards, specifications and related documentation. Managing, maintaining, and improving Estates applications including but not limited to: CAFM, BMS, energy management, space management, access control, desk-booking systems. Managing the security, performance, accessibility, and reliability of systems. Application configuration, delivery and support, with expertise in defining and managing service levels (OLA and SLA). Managing cloud-based infrastructure, application roadmaps, and digital platforms related to Estates operations. Working in an ITIL governed environment (ie with CAB and TDA) Implementing Product/DevOps practices and managing CI/CD pipelines for service efficiency (desirable) Experience in higher education or facilities management (desirable). Communication skills Excellent communication skills, with the ability to lead teams and engage effectively with senior stakeholders. Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way. Leadership and management Motivates and leads a team effectively, setting clear objectives to manage performance. Teamwork Builds effective teams, networks or communities of practice and fosters constructive cross team collaboration by promoting the values of equality, diversity and inclusion. If you are seeking a new challenge and feel you could be a great fit for this role, please click the link to apply today. Close date to apply is midnight Thursday 13th February. Interviews will take place week commencing Monday 24th February 2025.
07/02/2025
Full time
Senior Technical Operations Manager (Estates) £59,228 to £79,517 per annum + excellent benefits University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress. University of the Arts London is recruiting for a Senior Technical Operations Manager (Estates) permanent role to join the University & Corporate Services directorate within the Digital & Technology division. It's an exciting time to join University of the Arts London (UAL) as this is a brand new role where you will be coming in to start-up and lead the Estates Digital Services team in the People, Finance, Estates group. Working as part of an accomplished and supportive management team, UAL is seeking a Senior Technical Operations Manager with an evolved people and team management practice, deep and wide experience of Estates systems (CAFM, BMS, Energy, Space, Access etc.), strong orientation towards collaborative working (cross-cutting Product squads) and with a strong track record of developing operational discipline. You will have experience of managing, growing and improving complex platforms and integrations in a Product approach that orients digital services to meeting business outcomes. You will also be able to demonstrate significant experience in recruiting, forming and orienting a new team of system administrators aligned to existing ways of working in an organisation, while implementing your own local standards. Key Duties and Responsibilities Leadership & Management: Lead and manage the Estates Digital Services team, fostering a culture of high performance and accountability. Provide direction and support for operational activities, ensuring the team meets performance objectives. Application & Infrastructure Delivery: Oversee the development, implementation, and support of applications and platforms critical to the University's Estates operations. Ensure all systems are aligned with architectural standards and contribute to the immediate service and to the broader Digital & Technology roadmaps. Operational Excellence: Drive operational excellence by managing service transitions, automating processes, and ensuring systems are maintained and upgraded as needed. Align with existing Product Management standards and implement DevOps practices to improve efficiency and reliability across Estates-related systems. Collaboration & Stakeholder Engagement: Build effective relationships with key stakeholders across Estates, the Digital & Technology division, and external suppliers. Ensure effective communication and collaboration across teams to deliver projects and resolve operational challenges. Risk & Compliance: Ensure all Estates-related applications and systems comply with internal standards, GDPR, and other regulatory requirements. Oversee risk management and system security across platforms. Innovation & Continuous Improvement: Lead the implementation of innovative solutions that drive service improvements and efficiency. Identify opportunities for enhancing operational processes and technologies across Estates-related platforms. Supplier & Vendor Management: Manage vendor relationships, including performance reviews and negotiations, ensuring services are delivered in line with agreed-upon benchmarks. Metrics, Reporting, and Skill Development: Defines KPIs to assess service efficiency and effectiveness. Provide regular performance reports and encourage continuous learning and skill development within the team. Experience, knowledge and qualifications Forming, training and managing effective/high-performing technical and operational teams. Being able to manage operational issues in a highly complex environment - major incidents; problem solving; keeping calm in stressful situations and managing these situations to conclusion. Developing and maintaining technical standards, specifications and related documentation. Managing, maintaining, and improving Estates applications including but not limited to: CAFM, BMS, energy management, space management, access control, desk-booking systems. Managing the security, performance, accessibility, and reliability of systems. Application configuration, delivery and support, with expertise in defining and managing service levels (OLA and SLA). Managing cloud-based infrastructure, application roadmaps, and digital platforms related to Estates operations. Working in an ITIL governed environment (ie with CAB and TDA) Implementing Product/DevOps practices and managing CI/CD pipelines for service efficiency (desirable) Experience in higher education or facilities management (desirable). Communication skills Excellent communication skills, with the ability to lead teams and engage effectively with senior stakeholders. Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way. Leadership and management Motivates and leads a team effectively, setting clear objectives to manage performance. Teamwork Builds effective teams, networks or communities of practice and fosters constructive cross team collaboration by promoting the values of equality, diversity and inclusion. If you are seeking a new challenge and feel you could be a great fit for this role, please click the link to apply today. Close date to apply is midnight Thursday 13th February. Interviews will take place week commencing Monday 24th February 2025.
PRINCIPAL FRONTEND DEVELOPER (REACT) UK - London Why Join Capco? Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there. Focused on maintaining our nimble, agile and entrepreneurial culture. As a Lead Engineer at Capco, you will: Demonstrate practical experience of engineering best practices, while being obsessed with continuous improvement Have expertise in a set of the team's domains, including the breadth of services, how they interact, and data flows between systems Able to work alone or with teams drawing on experience to recommend tooling and solutions aligning with organisational strategies. Influences organisation wide testing strategy Architects' services and systems using well accepted design patterns to allow for iterative, autonomous development and future scaling. Guides teams in anticipation of future use cases and helps them make design choices that minimise the cost of future changes Be comfortable managing engineers ensuring they are tracking the team's efficiency and quality of work; they assist in regularly adjusting processes and timelines to ensure high quality work is delivered Have personally made valuable contributions to products, solutions and teams and can articulate the value to customers. Have played a role in the delivery of critical business applications and ideally customer facing applications. Can communicate complex ideas to non-experts with eloquence and confidence. Have an awareness and understanding of new technologies being used in finance and other industries and loves to experiment. Have a passion for being part of the engineering team that is forming the future of finance. Skills & Expertise You will have experience working with some of the following Methodologies/Technologies. Technical skills: Exceptional JavaScript/TypeScript experience React (Preferred), Vue.js, Next.js, Angular CSS: exposure to SASS/LESS, frameworks: Bootstrap, SemanticUI, MaterialUI and Responsive design - CSS Grid/Flexbox Security standards: OAuth2, OpenID Connect & JWT Good understanding of asynchronous request handling, partial page updates, and AJAX At least one state management tool - Redux (preferred)/Flux/MobX Experience using and configuring task runners - Webpack(preferred)/Grunt Testing framework: Mocha/Jasmine/Chai/Jest/Enzyme Experience deploying containerised applications in CI/CD pipelines Experience coaching and mentoring junior developers Exceptional understanding of debugging and resolving application issues Knowledge of cloud concepts, capabilities, and design considerations Docker, Kubernetes Experience in Security technologies, protocols & techniques (eg TLS, OAuth, Encryption, Networks We'd also like to see: An appetite to contribute to the wider Capco business outside of project assignments. This can be achieved through various means including thought leadership activities, supporting RFP's and the coaching/mentoring of more junior engineering team members Strong senior stakeholder management skills: you should be able to act from an engineer to a director level. Knowledge of financial services products, applications, business flows and the regulatory environments, will be considered an asset; but it is not a prerequisite Experience with managing business cases from a cost/return of investment/benefit realization perspective Experience of hiring Frontend professionals of various seniority levels and locations We offer: A work culture focused on innovation and building lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to . We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.
06/02/2025
Full time
PRINCIPAL FRONTEND DEVELOPER (REACT) UK - London Why Join Capco? Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there. Focused on maintaining our nimble, agile and entrepreneurial culture. As a Lead Engineer at Capco, you will: Demonstrate practical experience of engineering best practices, while being obsessed with continuous improvement Have expertise in a set of the team's domains, including the breadth of services, how they interact, and data flows between systems Able to work alone or with teams drawing on experience to recommend tooling and solutions aligning with organisational strategies. Influences organisation wide testing strategy Architects' services and systems using well accepted design patterns to allow for iterative, autonomous development and future scaling. Guides teams in anticipation of future use cases and helps them make design choices that minimise the cost of future changes Be comfortable managing engineers ensuring they are tracking the team's efficiency and quality of work; they assist in regularly adjusting processes and timelines to ensure high quality work is delivered Have personally made valuable contributions to products, solutions and teams and can articulate the value to customers. Have played a role in the delivery of critical business applications and ideally customer facing applications. Can communicate complex ideas to non-experts with eloquence and confidence. Have an awareness and understanding of new technologies being used in finance and other industries and loves to experiment. Have a passion for being part of the engineering team that is forming the future of finance. Skills & Expertise You will have experience working with some of the following Methodologies/Technologies. Technical skills: Exceptional JavaScript/TypeScript experience React (Preferred), Vue.js, Next.js, Angular CSS: exposure to SASS/LESS, frameworks: Bootstrap, SemanticUI, MaterialUI and Responsive design - CSS Grid/Flexbox Security standards: OAuth2, OpenID Connect & JWT Good understanding of asynchronous request handling, partial page updates, and AJAX At least one state management tool - Redux (preferred)/Flux/MobX Experience using and configuring task runners - Webpack(preferred)/Grunt Testing framework: Mocha/Jasmine/Chai/Jest/Enzyme Experience deploying containerised applications in CI/CD pipelines Experience coaching and mentoring junior developers Exceptional understanding of debugging and resolving application issues Knowledge of cloud concepts, capabilities, and design considerations Docker, Kubernetes Experience in Security technologies, protocols & techniques (eg TLS, OAuth, Encryption, Networks We'd also like to see: An appetite to contribute to the wider Capco business outside of project assignments. This can be achieved through various means including thought leadership activities, supporting RFP's and the coaching/mentoring of more junior engineering team members Strong senior stakeholder management skills: you should be able to act from an engineer to a director level. Knowledge of financial services products, applications, business flows and the regulatory environments, will be considered an asset; but it is not a prerequisite Experience with managing business cases from a cost/return of investment/benefit realization perspective Experience of hiring Frontend professionals of various seniority levels and locations We offer: A work culture focused on innovation and building lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to . We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.
We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society. Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. About the role: The Support Analyst is a critical part of the diverse and exciting technology operations at Somerset House. Working within the IT Department’s helpdesk function, the post holder will be a primary contact for 1st, 2nd and 3rd line IT and network support. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. You will work across a range of technologies and systems, from desktops to SaaS, maintaining ownership of cases from start to finish. Additionally, the role will have the opportunity to participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities. Please note that this is an onsite role, based at Somerset House in central London, running Monday - Friday.
Responsibilities:
To be the primary point of contact for residents, members, event partners, and Trust IT support issues and requests. This includes 1st, 2nd, and 3rd line support.
Resolve all reported IT issues in a professional and timely manner, documenting all activity on the helpdesk ticketing system, conforming to SLA’s and adjusting priorities to deal with urgent issues and requests.
Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems.
Proactively research and identify solutions that may benefit the team and the Trust.
Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution.
Assist in the delivery of IT services across all events and event spaces, including wired connections, wireless connections, AV components, and VoIP telephony.
Assist with the configuration of resident office moves, liaising closely with the property team, and the IT Solutions Lead.
As required, to assist in the testing and implementing of new solutions and adaptations/upgrades to IT services.
Undertake the training of Trust staff members as required.
Where occasionally required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage.
Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
Undertake other duties that may be asked of you from time to time.
Skills, knowledge & expertise required for the role:
Experience :
Demonstrable technical knowledge of working in an IT service desk or team.
Demonstrable knowledge supporting and installing operating systems (Windows 10/11 primarily, some Windows Server 2012/2016/2019, some Mac OS) and standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, etc.).
Demonstrable knowledge supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
Supporting of Active Directory, Office 365 (including Exchange), and Azure users, including password resets, account creation, and group policies.
Demonstrable knowledge of cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
ITIL Foundation certification and technical Microsoft qualifications are desirable.
Skills :
A good knowledge of network infrastructure, both wired and wireless.
A good knowledge of logical network concepts, including VLANs, IPs, DNS and DHCP.
Strong communication skills with the flexibility to deal with a varied customer base.
Coaching or training end users in technical expertise.
Knowledge of VoIP telephony.
Knowledge of system backups, for example, Microsoft Azure Backup Service.
Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura.
As part of the recruitment process, there will be a practical task to help us assess hands-on technical skills.
Benefits to working at Somerset House:
Mental Health & Wellbeing - Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed- Mental health support and guidance from our in-house trained Mental Health First Aiders - Hybrid working based on having 3 days in the office per week (pro rata if part-time) - Contribution towards eye tests and glasses - Trust life insurance scheme Holiday - Enhanced annual leave – 25 days plus bank holidays - Birthday leave - additional day leave on or within a week of your birthday- Festive day - additional discretionary day off around the Christmas period Other Leave - Sick leave – 20 days full pay, followed by 20 days half pay - Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent- Enhanced maternity pay Pension - 8% employer pension contributions- No minimum requirement for employee contributions- Option for salary exchange- Interest-free loans- Season ticket loan- Cycle to Work scheme Discounts, offers and free stuff - The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites - Discounts in Somerset House cafes and restaurants - Discounts with various high street retailers and restaurants - Discount to local leisure centres
About Somerset House Trust
Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.
The Trust reserves the right to close a job before its application deadline. Our Commitment to Anti-Racism, Diversity and Inclusion:
Somerset House is open to all and we value the unique skills of everyone. Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here . We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society. With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start. Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.
26/03/2024
Full time
We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society. Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. About the role: The Support Analyst is a critical part of the diverse and exciting technology operations at Somerset House. Working within the IT Department’s helpdesk function, the post holder will be a primary contact for 1st, 2nd and 3rd line IT and network support. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. You will work across a range of technologies and systems, from desktops to SaaS, maintaining ownership of cases from start to finish. Additionally, the role will have the opportunity to participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities. Please note that this is an onsite role, based at Somerset House in central London, running Monday - Friday.
Responsibilities:
To be the primary point of contact for residents, members, event partners, and Trust IT support issues and requests. This includes 1st, 2nd, and 3rd line support.
Resolve all reported IT issues in a professional and timely manner, documenting all activity on the helpdesk ticketing system, conforming to SLA’s and adjusting priorities to deal with urgent issues and requests.
Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems.
Proactively research and identify solutions that may benefit the team and the Trust.
Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution.
Assist in the delivery of IT services across all events and event spaces, including wired connections, wireless connections, AV components, and VoIP telephony.
Assist with the configuration of resident office moves, liaising closely with the property team, and the IT Solutions Lead.
As required, to assist in the testing and implementing of new solutions and adaptations/upgrades to IT services.
Undertake the training of Trust staff members as required.
Where occasionally required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage.
Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
Undertake other duties that may be asked of you from time to time.
Skills, knowledge & expertise required for the role:
Experience :
Demonstrable technical knowledge of working in an IT service desk or team.
Demonstrable knowledge supporting and installing operating systems (Windows 10/11 primarily, some Windows Server 2012/2016/2019, some Mac OS) and standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, etc.).
Demonstrable knowledge supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
Supporting of Active Directory, Office 365 (including Exchange), and Azure users, including password resets, account creation, and group policies.
Demonstrable knowledge of cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
ITIL Foundation certification and technical Microsoft qualifications are desirable.
Skills :
A good knowledge of network infrastructure, both wired and wireless.
A good knowledge of logical network concepts, including VLANs, IPs, DNS and DHCP.
Strong communication skills with the flexibility to deal with a varied customer base.
Coaching or training end users in technical expertise.
Knowledge of VoIP telephony.
Knowledge of system backups, for example, Microsoft Azure Backup Service.
Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura.
As part of the recruitment process, there will be a practical task to help us assess hands-on technical skills.
Benefits to working at Somerset House:
Mental Health & Wellbeing - Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed- Mental health support and guidance from our in-house trained Mental Health First Aiders - Hybrid working based on having 3 days in the office per week (pro rata if part-time) - Contribution towards eye tests and glasses - Trust life insurance scheme Holiday - Enhanced annual leave – 25 days plus bank holidays - Birthday leave - additional day leave on or within a week of your birthday- Festive day - additional discretionary day off around the Christmas period Other Leave - Sick leave – 20 days full pay, followed by 20 days half pay - Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent- Enhanced maternity pay Pension - 8% employer pension contributions- No minimum requirement for employee contributions- Option for salary exchange- Interest-free loans- Season ticket loan- Cycle to Work scheme Discounts, offers and free stuff - The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites - Discounts in Somerset House cafes and restaurants - Discounts with various high street retailers and restaurants - Discount to local leisure centres
About Somerset House Trust
Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.
The Trust reserves the right to close a job before its application deadline. Our Commitment to Anti-Racism, Diversity and Inclusion:
Somerset House is open to all and we value the unique skills of everyone. Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here . We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society. With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start. Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.
4,000 professionals, 0 days wasted, 1 incredible purpose. Together, we will beat cancer. Senior Gift Processing Executive Location : Stratford, London (high flex - we would expect you to be in the office 2 days per week) Salary: £35,000 - £40,000 pa + benefits Department: Philanthropy Reports to: Insight and Reporting Senior Manager Contract Type / Hours : Permanent / Full time 35 hours per week (Other flexible-working requests can also be considered) Application Deadline: Sunday 20th August 2023 at 23.55 . This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone determined, someone like you. What will I be doing? We are looking for a Senior Gift Processing Executive to join the Philanthropy directorate. In this role you'll be responsible for the day to day management of Philanthropy finance (processing, allocating and tracking) as well as the development and delivery of related processes. You'll also be responsible for leading on core financial reconciliation within the directorate. You will work autonomously with stakeholders across the charity to ensure gifts are processed efficiently and accurately, ultimately contributing to a smooth supporter experience. Key duties include: Carry out, with a high degree of accuracy, the financial tracking and processing for all high value income streams across the Philanthropy directorate to allow for core reporting deadlines to be met, such as month-end reporting. Be the point of contact for Philanthropy finance matters, providing a responsive customer service to colleagues as well as operational and finance advice. Hold responsibility for developing and delivering finance related processes with a view to finding efficiencies and improving data accuracy. Provide regular reporting on income and expenditure transactions, to support reforecast, reconciliation, allocation and regular review of unsolicited donations/programmatic donations. Manage the Gift Aid receipting process, working with colleagues in the Gift Aid and Donor Relations team to ensure this income is maximised in accordance with HMRC guidance. What skills are we looking for? We're looking for candidates with experience in a similar role dealing with multiple areas of financial reporting including budgeting and reforecasting, processes and interpretation of management accounts including budgetary and target information. You'll also have: Understanding of key fundraising finance terminology, initiatives and processes, including Gift Aid, VAT and methods of giving encompassing CAF, Donor Advised Funds and Share Giving. Experience of using a customer relationship management database e.g. Raisers Edge, Finance Database or Siebel for a variety of data entry, administration tasks and associated analysis. Experience of using a finance system e.g., Business World for reporting, workflow queries, administration tasks and associated analysis. Experience of providing prompt and excellent customer service for core stakeholders; using initiative to source an answer and ensuring updates are added to supporting documentation. Proven ability to apply creative thinking to provide solutions to problems within own work area and overlapping teams, understanding of how the role fits into the bigger picture. Proven ability to prioritise, work well under pressure and manage multiple tasks to deadline; communicating to stakeholders issues and delays at an early stage and ensuring that actions are followed up promptly. Excellent IT Skills, including Microsoft Word, PowerPoint, Outlook; including solid experience of using Microsoft Excel in manipulating data and surmising the results. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We review pay annually and aim to recognise individual performance and achievements. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
15/08/2023
Full time
4,000 professionals, 0 days wasted, 1 incredible purpose. Together, we will beat cancer. Senior Gift Processing Executive Location : Stratford, London (high flex - we would expect you to be in the office 2 days per week) Salary: £35,000 - £40,000 pa + benefits Department: Philanthropy Reports to: Insight and Reporting Senior Manager Contract Type / Hours : Permanent / Full time 35 hours per week (Other flexible-working requests can also be considered) Application Deadline: Sunday 20th August 2023 at 23.55 . This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone determined, someone like you. What will I be doing? We are looking for a Senior Gift Processing Executive to join the Philanthropy directorate. In this role you'll be responsible for the day to day management of Philanthropy finance (processing, allocating and tracking) as well as the development and delivery of related processes. You'll also be responsible for leading on core financial reconciliation within the directorate. You will work autonomously with stakeholders across the charity to ensure gifts are processed efficiently and accurately, ultimately contributing to a smooth supporter experience. Key duties include: Carry out, with a high degree of accuracy, the financial tracking and processing for all high value income streams across the Philanthropy directorate to allow for core reporting deadlines to be met, such as month-end reporting. Be the point of contact for Philanthropy finance matters, providing a responsive customer service to colleagues as well as operational and finance advice. Hold responsibility for developing and delivering finance related processes with a view to finding efficiencies and improving data accuracy. Provide regular reporting on income and expenditure transactions, to support reforecast, reconciliation, allocation and regular review of unsolicited donations/programmatic donations. Manage the Gift Aid receipting process, working with colleagues in the Gift Aid and Donor Relations team to ensure this income is maximised in accordance with HMRC guidance. What skills are we looking for? We're looking for candidates with experience in a similar role dealing with multiple areas of financial reporting including budgeting and reforecasting, processes and interpretation of management accounts including budgetary and target information. You'll also have: Understanding of key fundraising finance terminology, initiatives and processes, including Gift Aid, VAT and methods of giving encompassing CAF, Donor Advised Funds and Share Giving. Experience of using a customer relationship management database e.g. Raisers Edge, Finance Database or Siebel for a variety of data entry, administration tasks and associated analysis. Experience of using a finance system e.g., Business World for reporting, workflow queries, administration tasks and associated analysis. Experience of providing prompt and excellent customer service for core stakeholders; using initiative to source an answer and ensuring updates are added to supporting documentation. Proven ability to apply creative thinking to provide solutions to problems within own work area and overlapping teams, understanding of how the role fits into the bigger picture. Proven ability to prioritise, work well under pressure and manage multiple tasks to deadline; communicating to stakeholders issues and delays at an early stage and ensuring that actions are followed up promptly. Excellent IT Skills, including Microsoft Word, PowerPoint, Outlook; including solid experience of using Microsoft Excel in manipulating data and surmising the results. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We review pay annually and aim to recognise individual performance and achievements. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
BAE Systems Digital Intelligence
Gloucester, Gloucestershire
Role summary The successful candidate will be joining the Classified Infrastructure Team with responsibility for addressing infrastructure support issues, maintaining and managing the overall performance and availability of the Classified networks and other hosted systems. Providing support to users at all levels of the organization will form a key element of this role. Principle Responsibilities Administering a virtualised production environment. Installation and support of hardware (including servers, thin clients, PC's, network hardware, printers, telephones). Installation and support of software (including desktop & server applications) Resolving incidents within agreed service levels. Technical input into infrastructure changes following change management processes. Support for Exchange, Active Directory, VMWare, SharePoint & Citrix platforms. Network support for Cisco environments. Identify underlying problems discovered during day-to-day operations, raising them with the Classified Infrastrucure Manager and managing them to resolution. Complete routine operations schedules for servers, server applications, databases, systems and network elements using established and repeatable procedures following corporate standards and requirements. Updating or writing additional material as required. Design and assurance Education / Experience At least two of: MCSA / MCSE (preferred). CCNA / CCDA. VCP 3-5 years experience working in a busy IS Department or other relevant work experience. Technical Skills Advanced level: Install, configure & support Microsoft Windows Server 2008, 2012 & 2016, Active Directory, Exchange 2010, 2013, 2016 & 2019 SQL 2005, 2008, 2012 & 2014, Windows 7, 8.1 & 10 Install, configure & support of VMWARE (Infrastructure 5.5 and higher) Networking & Security - TCP/IP, DNS, Firewall Install, Configure & Support Citrix, PVS, Appsense Intermediate level: Install, configure & support of Linux (Cent OS, Redhat & Debian) UNIX Networking & Security - MPLS, VPN (IPSec & SSL), client security. Administration and support of SAN Environments. The successful candidate will also have experience with a variety of IT administration & management applications. Personal Characteristics Very strong attention to detail. Excellent analytical & problem solving skills. Positive attitude. Capable of handling multiple priorities in fast paced surroundings. Ability to work to challenging deadlines. Excellent communication skills (written & verbal). Strong interpersonal skills with the ability to work in an international environment. Flexible approach to work with the ability to pro-actively take the initiative and work independently with little supervision, and also to be part of a collaborative team where ideas & skills are shared. Ability to acquire new skills quickly and learn on the job. Ability to fully assess the impact of making changes on existing environments Professional / flexible individual that can adapt quickly to changing requirements or priorities and where necessary divert to assist other teams/projects. Other Attributes This role may require travel to our international / regional offices for work on remote sites. The successful candidate will be up to date with trends in IT and be able to relate these to business goals. Lifting & moving of equipment may be required during the course of work. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats. Division overview: Functions At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the business could not operate without all the dedicated work of our Functions teams. From Finance & Operations through Communications & Marketing, to HR and Site Operations and more, our Functions teams enable our divisions to implement ground-breaking digital transformations and crucial defence software. As part of Functions, you will be supporting and partnering with our global business from the backline, being a strategic advisor within your specialist area, and ensuring the business runs smoothly and efficiently. We all have a role to play in defending our clients; and this is yours.
24/09/2022
Full time
Role summary The successful candidate will be joining the Classified Infrastructure Team with responsibility for addressing infrastructure support issues, maintaining and managing the overall performance and availability of the Classified networks and other hosted systems. Providing support to users at all levels of the organization will form a key element of this role. Principle Responsibilities Administering a virtualised production environment. Installation and support of hardware (including servers, thin clients, PC's, network hardware, printers, telephones). Installation and support of software (including desktop & server applications) Resolving incidents within agreed service levels. Technical input into infrastructure changes following change management processes. Support for Exchange, Active Directory, VMWare, SharePoint & Citrix platforms. Network support for Cisco environments. Identify underlying problems discovered during day-to-day operations, raising them with the Classified Infrastrucure Manager and managing them to resolution. Complete routine operations schedules for servers, server applications, databases, systems and network elements using established and repeatable procedures following corporate standards and requirements. Updating or writing additional material as required. Design and assurance Education / Experience At least two of: MCSA / MCSE (preferred). CCNA / CCDA. VCP 3-5 years experience working in a busy IS Department or other relevant work experience. Technical Skills Advanced level: Install, configure & support Microsoft Windows Server 2008, 2012 & 2016, Active Directory, Exchange 2010, 2013, 2016 & 2019 SQL 2005, 2008, 2012 & 2014, Windows 7, 8.1 & 10 Install, configure & support of VMWARE (Infrastructure 5.5 and higher) Networking & Security - TCP/IP, DNS, Firewall Install, Configure & Support Citrix, PVS, Appsense Intermediate level: Install, configure & support of Linux (Cent OS, Redhat & Debian) UNIX Networking & Security - MPLS, VPN (IPSec & SSL), client security. Administration and support of SAN Environments. The successful candidate will also have experience with a variety of IT administration & management applications. Personal Characteristics Very strong attention to detail. Excellent analytical & problem solving skills. Positive attitude. Capable of handling multiple priorities in fast paced surroundings. Ability to work to challenging deadlines. Excellent communication skills (written & verbal). Strong interpersonal skills with the ability to work in an international environment. Flexible approach to work with the ability to pro-actively take the initiative and work independently with little supervision, and also to be part of a collaborative team where ideas & skills are shared. Ability to acquire new skills quickly and learn on the job. Ability to fully assess the impact of making changes on existing environments Professional / flexible individual that can adapt quickly to changing requirements or priorities and where necessary divert to assist other teams/projects. Other Attributes This role may require travel to our international / regional offices for work on remote sites. The successful candidate will be up to date with trends in IT and be able to relate these to business goals. Lifting & moving of equipment may be required during the course of work. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats. Division overview: Functions At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the business could not operate without all the dedicated work of our Functions teams. From Finance & Operations through Communications & Marketing, to HR and Site Operations and more, our Functions teams enable our divisions to implement ground-breaking digital transformations and crucial defence software. As part of Functions, you will be supporting and partnering with our global business from the backline, being a strategic advisor within your specialist area, and ensuring the business runs smoothly and efficiently. We all have a role to play in defending our clients; and this is yours.
Site Name: UK - London - Brentford, RTP Posted Date: Sep Are you a proven Clinical Study Manager with operational credibility, demonstrated ability to input to and influence studies/projects through operational expertise, and demonstrated excellence in stakeholder management? If so, then this position could be a perfect fit for you! We are currently seeking a Clinical Global Study Delivery Lead to join the team on a permanent, full-time basis. As the successful candidate, you'll be responsible for the global set-up, coordination and delivery of Investigator Initiated Studies (IIS) and Supported Collaborative Studies (SCS) from the Respiratory and Immunology area, specifically this will involve: Proactively managing end to end study delivery for IIS and/or SCS, providing operational support for delivery of assigned studies ensuring they are conducted in accordance to GSK SOPs, relevant legislation, on time and within budget from concept to completion. Working with the GSK supplies team/s to manage commercial and clinical supplies. Working with the finance team/s to effectively forecast budget, track invoicing/payments and track actual spend. Partnering to complete contracting activities such as due diligence and ABAC checks. Study timeline and milestone management. Manage end to end KPI reporting internally on individual study status. In this role you will Be the operational point of contact for the external Study Sponsor and Internal Stakeholders: Be the primary point of contact with SS Coordinators and other key stakeholder groups including data management, safety, biostatistics, legal, compliance, project management. Facilitate engagement between Sponsor and GSK scientific and contracting teams as required Make decisions which balance risk/benefit with clear understanding of impact on the study and project; acts to mitigate risk where appropriate. Interact and build strong relationships with Country Local operating company, MSLs and matrix partners, Study Delivery Director and/or manager to develop and manage study level budget within project budget allocation. Interact effectively across boundaries with other global functions using influencing and relationship-building skills and working together to overcome issues as required. Provide regular progress updates to key stakeholders and escalate issues as required. The position may also include: Leading and driving significant cross-therapeutic/functional business change initiatives according to company and/or group strategy and business needs. Being responsible for implementing new business processes and strategies. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree or equivalent in Life Sciences or related field. Previous solid hands-on experience working in clinical operations. Experience of working in academic partnerships and/or external alliances with proven clinical project or alliance management skills. Proven ability to build and nurture relationships with a range of stakeholders. Demonstrated awareness of the principles of quality, safety, risk management and compliance (ICH and GCP). Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Advanced degree (e.g., MS, PhD, PharmD) or equivalent experience. Experience of Respiratory and Immunology Drug Development. Excellent leadership skills. Closing Date for Applications: Friday 7th October 2022 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing.So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more: Annual Report 2021 R&D We're combining the power of genetic and genomic insights into what causes disease, with the speed and scale of artificial intelligence and machine learning (AI/ML) to make better predictions about who a treatment might work for, and why. We believe this powerful combination of data and technology holds the key to fundamentally transforming medical discovery for the better, improving R&D success rates and shaping how even the most challenging diseases, like neurological conditions and cancer, can be both prevented and treated. In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention. Find out more: Our approach to R&D LI-GSK GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK..... click apply for full job details
24/09/2022
Full time
Site Name: UK - London - Brentford, RTP Posted Date: Sep Are you a proven Clinical Study Manager with operational credibility, demonstrated ability to input to and influence studies/projects through operational expertise, and demonstrated excellence in stakeholder management? If so, then this position could be a perfect fit for you! We are currently seeking a Clinical Global Study Delivery Lead to join the team on a permanent, full-time basis. As the successful candidate, you'll be responsible for the global set-up, coordination and delivery of Investigator Initiated Studies (IIS) and Supported Collaborative Studies (SCS) from the Respiratory and Immunology area, specifically this will involve: Proactively managing end to end study delivery for IIS and/or SCS, providing operational support for delivery of assigned studies ensuring they are conducted in accordance to GSK SOPs, relevant legislation, on time and within budget from concept to completion. Working with the GSK supplies team/s to manage commercial and clinical supplies. Working with the finance team/s to effectively forecast budget, track invoicing/payments and track actual spend. Partnering to complete contracting activities such as due diligence and ABAC checks. Study timeline and milestone management. Manage end to end KPI reporting internally on individual study status. In this role you will Be the operational point of contact for the external Study Sponsor and Internal Stakeholders: Be the primary point of contact with SS Coordinators and other key stakeholder groups including data management, safety, biostatistics, legal, compliance, project management. Facilitate engagement between Sponsor and GSK scientific and contracting teams as required Make decisions which balance risk/benefit with clear understanding of impact on the study and project; acts to mitigate risk where appropriate. Interact and build strong relationships with Country Local operating company, MSLs and matrix partners, Study Delivery Director and/or manager to develop and manage study level budget within project budget allocation. Interact effectively across boundaries with other global functions using influencing and relationship-building skills and working together to overcome issues as required. Provide regular progress updates to key stakeholders and escalate issues as required. The position may also include: Leading and driving significant cross-therapeutic/functional business change initiatives according to company and/or group strategy and business needs. Being responsible for implementing new business processes and strategies. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree or equivalent in Life Sciences or related field. Previous solid hands-on experience working in clinical operations. Experience of working in academic partnerships and/or external alliances with proven clinical project or alliance management skills. Proven ability to build and nurture relationships with a range of stakeholders. Demonstrated awareness of the principles of quality, safety, risk management and compliance (ICH and GCP). Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Advanced degree (e.g., MS, PhD, PharmD) or equivalent experience. Experience of Respiratory and Immunology Drug Development. Excellent leadership skills. Closing Date for Applications: Friday 7th October 2022 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing.So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more: Annual Report 2021 R&D We're combining the power of genetic and genomic insights into what causes disease, with the speed and scale of artificial intelligence and machine learning (AI/ML) to make better predictions about who a treatment might work for, and why. We believe this powerful combination of data and technology holds the key to fundamentally transforming medical discovery for the better, improving R&D success rates and shaping how even the most challenging diseases, like neurological conditions and cancer, can be both prevented and treated. In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention. Find out more: Our approach to R&D LI-GSK GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK..... click apply for full job details
End Date Make your application after reading the following skill and qualification requirements for this position. Monday 03 October 2022 Salary Range £42,399 - £55,270 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary The Project Manager leads their delivery team to ensure the fundamentals of Project Management excellence are achieved, this includes analysis, governance, planning managing finances and delivering value. As a PM of the Future they should role model a desire to develop their skills and experience, create space to learn and collaborate, demonstrate resilience and adaptability, confidence and a desire to innovate and test new ideas. The Project Manager will understand, embrace and be able to select with confidence the most appropriate tools and methods to deliver change. They should strive to build relationships across role communities, change teams and business areas to maximise opportunities for continuous improvement through shared learnings. Coaching others in their team to achieve delivery excellence is also a key part of the role. Job Description Lloyds Banking Group is on the mission to build the bank of the future, and we need help to do it. Continuing our extensive transformation programme, we're redefining what a bank needs to be from the inside out. Our technology, our culture, and our mind-set is changing, all to show what an engineering-led organisation can do. Want to know more? We are Insurance & Wealth Transformation and we're on a journey to create an excellent experience for our customers and support them throughout their financial lives, with clear, straightforward customer journeys and resilient administration platforms. The Technical Remediation and Modernisation (TRAM) team within Insurance and Wealth Transformation are helping deliver technology upgrades, service improvements and risk reduction initiatives that will enhance our colleague & customer experience. About the role: As Senior IT Project Manager, you'll work within an Agile feature team made up of multidisciplinary professionals including engineers, analysts, architects, business users, product owners and anyone else required to deliver projects in an agile way. You'll be supporting business readiness, ensuring that releases are packaged and governed appropriately, and users (colleagues or clients) are ready to receive them along with supporting run activity to maintain live applications to a high standard. We'll be seeking to transfer your knowledge and expertise of change delivery whilst acting as a servant leader to feature team operatives. You'll also support feature team members with the LBG governance & control framework along with conduct and compliance. Specific activities which you'll be responsible for include things like; Planning, resource management, governance & control activities Task management of staff in the lab Driving Agile working practices including Scrum based delivery Incident management Coordinating with software engineers, product owners, analysts, customers, technical specialists amongst others to ensure successful delivery Stakeholder management 3rd party management of testing and security activity What do we need to see from applicants? We like people who come from diverse industry backgrounds and are not precious about if you have worked within financial services before as long as you have a solid working history in a modern Agile IT Project Delivery role. As a minimum to be seriously considered we would need to see evidence in your CV of the following: A prior background working at a mid - senior level, as a modern Agile IT Project Delivery person, comfortable with software engineering projects. Background delivering technology programmes, ideally cloud (Iaas, Paas, etc) but we're happy to train you around cloud technologies as long as you have the core PM skills and a desire to learn. Good planning, resource management, governance & control, RAID, identifying and removing blockers, and budget management experience. Good stakeholder management and general people skills, including being comfortable engaging people at director level. 3rd party management experience. Comfortable working with the likes of software engineers, product owners, business analysts, quality automation testing staff and customers! What else would be handy? (but please apply if you have the above) Knowledge of cloud platforms such as Azure, Google Cloud and Amazon Web Services. What can I expect in Return? Whatever your aspiration, you can also expect excellent benefits, personal development, training and certifications and a career that's enriching and full of opportunity. You'll also receive a package that includes: Competitive salary Discretionary bonus Cash sum of 4% which you can exchange for a variety of benefits or simply take the cash Private Medical Insurance Pension, where we'll give up to a max of 15% Share plans 30 days holiday (plus Public) With our breadth, reach and diversity, we provide excellent opportunities for career growth and development. You'll get plenty of support, and you'll be surrounded by people who empower you to take the initiative, build relationships and make it happen. Together we can make a positive difference to our customers, our colleagues and our communities! Together we'll make it possible! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
24/09/2022
Full time
End Date Make your application after reading the following skill and qualification requirements for this position. Monday 03 October 2022 Salary Range £42,399 - £55,270 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary The Project Manager leads their delivery team to ensure the fundamentals of Project Management excellence are achieved, this includes analysis, governance, planning managing finances and delivering value. As a PM of the Future they should role model a desire to develop their skills and experience, create space to learn and collaborate, demonstrate resilience and adaptability, confidence and a desire to innovate and test new ideas. The Project Manager will understand, embrace and be able to select with confidence the most appropriate tools and methods to deliver change. They should strive to build relationships across role communities, change teams and business areas to maximise opportunities for continuous improvement through shared learnings. Coaching others in their team to achieve delivery excellence is also a key part of the role. Job Description Lloyds Banking Group is on the mission to build the bank of the future, and we need help to do it. Continuing our extensive transformation programme, we're redefining what a bank needs to be from the inside out. Our technology, our culture, and our mind-set is changing, all to show what an engineering-led organisation can do. Want to know more? We are Insurance & Wealth Transformation and we're on a journey to create an excellent experience for our customers and support them throughout their financial lives, with clear, straightforward customer journeys and resilient administration platforms. The Technical Remediation and Modernisation (TRAM) team within Insurance and Wealth Transformation are helping deliver technology upgrades, service improvements and risk reduction initiatives that will enhance our colleague & customer experience. About the role: As Senior IT Project Manager, you'll work within an Agile feature team made up of multidisciplinary professionals including engineers, analysts, architects, business users, product owners and anyone else required to deliver projects in an agile way. You'll be supporting business readiness, ensuring that releases are packaged and governed appropriately, and users (colleagues or clients) are ready to receive them along with supporting run activity to maintain live applications to a high standard. We'll be seeking to transfer your knowledge and expertise of change delivery whilst acting as a servant leader to feature team operatives. You'll also support feature team members with the LBG governance & control framework along with conduct and compliance. Specific activities which you'll be responsible for include things like; Planning, resource management, governance & control activities Task management of staff in the lab Driving Agile working practices including Scrum based delivery Incident management Coordinating with software engineers, product owners, analysts, customers, technical specialists amongst others to ensure successful delivery Stakeholder management 3rd party management of testing and security activity What do we need to see from applicants? We like people who come from diverse industry backgrounds and are not precious about if you have worked within financial services before as long as you have a solid working history in a modern Agile IT Project Delivery role. As a minimum to be seriously considered we would need to see evidence in your CV of the following: A prior background working at a mid - senior level, as a modern Agile IT Project Delivery person, comfortable with software engineering projects. Background delivering technology programmes, ideally cloud (Iaas, Paas, etc) but we're happy to train you around cloud technologies as long as you have the core PM skills and a desire to learn. Good planning, resource management, governance & control, RAID, identifying and removing blockers, and budget management experience. Good stakeholder management and general people skills, including being comfortable engaging people at director level. 3rd party management experience. Comfortable working with the likes of software engineers, product owners, business analysts, quality automation testing staff and customers! What else would be handy? (but please apply if you have the above) Knowledge of cloud platforms such as Azure, Google Cloud and Amazon Web Services. What can I expect in Return? Whatever your aspiration, you can also expect excellent benefits, personal development, training and certifications and a career that's enriching and full of opportunity. You'll also receive a package that includes: Competitive salary Discretionary bonus Cash sum of 4% which you can exchange for a variety of benefits or simply take the cash Private Medical Insurance Pension, where we'll give up to a max of 15% Share plans 30 days holiday (plus Public) With our breadth, reach and diversity, we provide excellent opportunities for career growth and development. You'll get plenty of support, and you'll be surrounded by people who empower you to take the initiative, build relationships and make it happen. Together we can make a positive difference to our customers, our colleagues and our communities! Together we'll make it possible! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Desktop Support Analyst- London- 6 months- £30,000-£35,000 A national Wealth Management company are looking for an experienced Desktop Support Analyst to join their ever-growing IT function. The role will provide support to teams company wide including business services, finance, banking and financial services. Responsibilities: Deal with incidents and requests triaged by the Service Desk relating but not limited to support of endpoints, user permissions, troubleshooting application issues etc. Monitor the progress of incidents and requests from raise to solution and keeping users informed of the progress Timely fault diagnosis Supporting the video conferencing equipment and meeting room technology Raising and maintain calls in the IT Service Management Tool where appropriate Triaging faults to appropriate third-party providers or other internal support teams Creating documentation for trending incidents and sharing knowledge with the Service Desk team Carrying out desk visits where there may be a physical problem Building laptops for new joiners and replacement devices Supporting the onboarding of new service and systems that transition from project to BAU Other Desktop Support related tasks Skills/Experience: Excellent communication and interpersonal skills with management, team, peers and vendors Excellent resource management and planning skills Ability to provide on- site local support Experience working in a fast paced desktop environment Technically strong across a varied tech stack Excellent analytical and problem solving skills Experience supporting the following: Windows 10 M365 including Azure Microsoft Teams Active Directory Group Policy administration Mobile device support Polycom Video Conferencing Networking (TCP/IP, WAN, VLANs) PC/Laptop/VDI Image deployment Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
22/09/2022
Contractor
Desktop Support Analyst- London- 6 months- £30,000-£35,000 A national Wealth Management company are looking for an experienced Desktop Support Analyst to join their ever-growing IT function. The role will provide support to teams company wide including business services, finance, banking and financial services. Responsibilities: Deal with incidents and requests triaged by the Service Desk relating but not limited to support of endpoints, user permissions, troubleshooting application issues etc. Monitor the progress of incidents and requests from raise to solution and keeping users informed of the progress Timely fault diagnosis Supporting the video conferencing equipment and meeting room technology Raising and maintain calls in the IT Service Management Tool where appropriate Triaging faults to appropriate third-party providers or other internal support teams Creating documentation for trending incidents and sharing knowledge with the Service Desk team Carrying out desk visits where there may be a physical problem Building laptops for new joiners and replacement devices Supporting the onboarding of new service and systems that transition from project to BAU Other Desktop Support related tasks Skills/Experience: Excellent communication and interpersonal skills with management, team, peers and vendors Excellent resource management and planning skills Ability to provide on- site local support Experience working in a fast paced desktop environment Technically strong across a varied tech stack Excellent analytical and problem solving skills Experience supporting the following: Windows 10 M365 including Azure Microsoft Teams Active Directory Group Policy administration Mobile device support Polycom Video Conferencing Networking (TCP/IP, WAN, VLANs) PC/Laptop/VDI Image deployment Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Are you a passionate and experienced senior IT & Digital category professional looking for your next challenge? Do you thrive on delighting customers with a service that is sensitive, responsive, flexible, balanced and cost effective? With accelerated growth across the NHS and Public Sector delivering transformational change, this is an exciting time to lead a growing category team. You will be comfortable working in a regulated environment and focussed on creating, delivering and managing complex framework agreements; designed to satisfy current client demands and meet future needs. You'll also help develop key strategic plans to generate solid growth pipelines across your portfolio. A confident communicator, you will build and manage internal and external stakeholders and develop strong supplier relationships. Working with some of the most recognised global brands, you'll also seek out new entrants to deliver market-leading, award-worthy procurement solutions. If you are looking for real career satisfaction making a difference in an evolving NHS landscape, we want to hear from you! What you will be doing: Leading, mentoring and supporting a team of buying staff of different levels Creating, developing and managing a category portfolio of OJEU compliant Framework Agreements Developing and implementing short and long-term category strategies Driving uptake of portfolio across the landscape, working alongside key support teams including: Innovation, Implementation, Marketing and Consultancy Managing a portfolio of projects, working closely with key stakeholders to influence procurement choice and drives savings and efficiencies and improve quality Offering procurement support to the customer Service Directorates, Heads of Procurement and Key Leaders on a national footprint Negotiating with the supplier base ensuring that all aspects are covered within the category from a product, service and stakeholder basis What you will bring: Membership of CIPS or alternative Technology institution with comparable qualification Significant public sector procurement experience within Digital & IT with a working knowledge of EU procurement rules and legislation. An in depth understanding of Digital & IT solutions within the Healthcare industry and the wider public sector, including future changes within this market place. Demonstrable experience of selling framework solutions into healthcare and wider public sector organisations with a strong focus on revenue generation. Strong senior stakeholder and customer engagement/relationship building experience is a must in this role. Commercially astute in relation to organisational growth targets regarding uptake of our framework agreements It would be great if you had: Experience and knowledge of working with the NHS Understanding and experience of e-sourcing and e-procurement solutions If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full Time, Permanent Location: UK - this role with require travel to the Salford office once per month Security Clearance Level: DBS Internal Recruiter: Katie Salary: up to £60,000 per annum Depending upon experience and development needs Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey? We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
21/09/2022
Full time
Are you a passionate and experienced senior IT & Digital category professional looking for your next challenge? Do you thrive on delighting customers with a service that is sensitive, responsive, flexible, balanced and cost effective? With accelerated growth across the NHS and Public Sector delivering transformational change, this is an exciting time to lead a growing category team. You will be comfortable working in a regulated environment and focussed on creating, delivering and managing complex framework agreements; designed to satisfy current client demands and meet future needs. You'll also help develop key strategic plans to generate solid growth pipelines across your portfolio. A confident communicator, you will build and manage internal and external stakeholders and develop strong supplier relationships. Working with some of the most recognised global brands, you'll also seek out new entrants to deliver market-leading, award-worthy procurement solutions. If you are looking for real career satisfaction making a difference in an evolving NHS landscape, we want to hear from you! What you will be doing: Leading, mentoring and supporting a team of buying staff of different levels Creating, developing and managing a category portfolio of OJEU compliant Framework Agreements Developing and implementing short and long-term category strategies Driving uptake of portfolio across the landscape, working alongside key support teams including: Innovation, Implementation, Marketing and Consultancy Managing a portfolio of projects, working closely with key stakeholders to influence procurement choice and drives savings and efficiencies and improve quality Offering procurement support to the customer Service Directorates, Heads of Procurement and Key Leaders on a national footprint Negotiating with the supplier base ensuring that all aspects are covered within the category from a product, service and stakeholder basis What you will bring: Membership of CIPS or alternative Technology institution with comparable qualification Significant public sector procurement experience within Digital & IT with a working knowledge of EU procurement rules and legislation. An in depth understanding of Digital & IT solutions within the Healthcare industry and the wider public sector, including future changes within this market place. Demonstrable experience of selling framework solutions into healthcare and wider public sector organisations with a strong focus on revenue generation. Strong senior stakeholder and customer engagement/relationship building experience is a must in this role. Commercially astute in relation to organisational growth targets regarding uptake of our framework agreements It would be great if you had: Experience and knowledge of working with the NHS Understanding and experience of e-sourcing and e-procurement solutions If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full Time, Permanent Location: UK - this role with require travel to the Salford office once per month Security Clearance Level: DBS Internal Recruiter: Katie Salary: up to £60,000 per annum Depending upon experience and development needs Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey? We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK business in the Microsoft Business Applications (D365 and Power Platform) space.
Location: Remote with travel to clients’ locations for in-person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 2
This is a permanent, full-time position with a competitive salary and high OTE potential.
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on our Microsoft D365 and Power Platform services and ensure prospects are aware of the USPs, added value and benefits of our service offerings.
Key Responsibilities:
Responsible for developing strategic sales plans for prospective clients that include (but not limited to):
Identifying new revenue growth opportunities in the assigned territory
Developing creative demand generation strategies aimed at positioning Osmosys as the preferred service provider for D365 services that include, and not limited to implementations, upgrades and support
Managing all resources necessary to secure the business, (i.e. pre-sales, tactical marketing, pricing, etc.)
Manage account and nurture client relationships
Forecasting revenue, developing key contacts and business relationships with influential individuals and high-level decision makers
Identifying competitive threats and developing effective countermeasures
Setting up and running sales campaigns into target prospects
Working with marketing to create or update relevant content assets as needed
Researching specific target markets, verticals and companies to identify prospects
Limited travel to meet prospects, although mainly video calling in the current environment
Vision to see opportunities & expand sales growth
Attend conferences, meetings and industry events to promote Osmosys service offerings
Any other reasonable duties that may be required.
Essential Candidate Requirements:
A proven sales track record with at least 3 years of selling Microsoft Business Applications (D365 and Power Platform) is essential
Experience and knowledge in working with the software solutions, added value services, managed services with a consultative approach
Proven ability to build new and maintain existing professional relationships
Must be highly organised and able to manage multiple projects at once
Strong selling skills with a high-level of personal belief and passion
Manage client relationships, so Osmosys is viewed as a preferred provider of consulting services.
Establish and maintain skills and personal profile in the market
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments and new products
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Experience of and gravitas consistent with selling into senior level decision makers e.g. – Finance Director, Managing Director.
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential.
Enjoys taking the initiative while seeking advice and support when appropriate.
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations.
Actively seeks out continuous self-development, broadening knowledge and experience.
We Offer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
Leading bonus and package along with continuous development opportunities.
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £40,000 – £60,000 (depending on experience). and an attractive commission structure designed to deliver on target earnings (OTE) in excess of £100,000.
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
09/05/2022
Full time
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK business in the Microsoft Business Applications (D365 and Power Platform) space.
Location: Remote with travel to clients’ locations for in-person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 2
This is a permanent, full-time position with a competitive salary and high OTE potential.
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on our Microsoft D365 and Power Platform services and ensure prospects are aware of the USPs, added value and benefits of our service offerings.
Key Responsibilities:
Responsible for developing strategic sales plans for prospective clients that include (but not limited to):
Identifying new revenue growth opportunities in the assigned territory
Developing creative demand generation strategies aimed at positioning Osmosys as the preferred service provider for D365 services that include, and not limited to implementations, upgrades and support
Managing all resources necessary to secure the business, (i.e. pre-sales, tactical marketing, pricing, etc.)
Manage account and nurture client relationships
Forecasting revenue, developing key contacts and business relationships with influential individuals and high-level decision makers
Identifying competitive threats and developing effective countermeasures
Setting up and running sales campaigns into target prospects
Working with marketing to create or update relevant content assets as needed
Researching specific target markets, verticals and companies to identify prospects
Limited travel to meet prospects, although mainly video calling in the current environment
Vision to see opportunities & expand sales growth
Attend conferences, meetings and industry events to promote Osmosys service offerings
Any other reasonable duties that may be required.
Essential Candidate Requirements:
A proven sales track record with at least 3 years of selling Microsoft Business Applications (D365 and Power Platform) is essential
Experience and knowledge in working with the software solutions, added value services, managed services with a consultative approach
Proven ability to build new and maintain existing professional relationships
Must be highly organised and able to manage multiple projects at once
Strong selling skills with a high-level of personal belief and passion
Manage client relationships, so Osmosys is viewed as a preferred provider of consulting services.
Establish and maintain skills and personal profile in the market
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments and new products
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Experience of and gravitas consistent with selling into senior level decision makers e.g. – Finance Director, Managing Director.
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential.
Enjoys taking the initiative while seeking advice and support when appropriate.
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations.
Actively seeks out continuous self-development, broadening knowledge and experience.
We Offer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
Leading bonus and package along with continuous development opportunities.
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £40,000 – £60,000 (depending on experience). and an attractive commission structure designed to deliver on target earnings (OTE) in excess of £100,000.
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
Are you a second line support analyst looking for a new role? This is an exciting new role that would suit an ambitious individual who is looking to take the next step in their career. In this role you will provide 2nd line support to internal and external clients globally via video conferencing, email and telephone. This role mainly focuses on supporting client applications and services to include, but not limited to Windows Server, SQL, Azure (IaaS,PaaS, SaaS), Office 365, VMWare ESXi. What you'll be doing: Providing 2nd level technical support to internal and external clients globally, in-line with Service Level Agreements. Work closely with 1st Line support teams. Assist in change & configuration management. Ensure problems and incidents are resolved in-line with ITIL processes. Keep clear and concise documentation to support other team members. Work in a collaborative environment with wider teams, giving guidance, support and transfer of knowledge where applicable. What you'll bring: Previous experience in an IT Helpdesk / Application or Software Support role; preferably at a 2nd Line level. Good all round technical support experience with Microsoft products and services. Basic networking skills including diagnostics. Strong analytical and problem solving skills. Strong communication skills both written and oral. It would be great if you had: Experience of ITIL methodology Active Directory, Cloud Apps, MS-SQL. Experience with Virtualisation software. Basic scripting knowledge (e.g. PowerShell, SQL) If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Full time permanent Location: Anywhere UK, remote home working. Security Clearance Level: Current SC, or eligibility to undergo the vetting process. Internal Recruiter: Paul Salary £25000-£30,000 Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.
05/02/2022
Full time
Are you a second line support analyst looking for a new role? This is an exciting new role that would suit an ambitious individual who is looking to take the next step in their career. In this role you will provide 2nd line support to internal and external clients globally via video conferencing, email and telephone. This role mainly focuses on supporting client applications and services to include, but not limited to Windows Server, SQL, Azure (IaaS,PaaS, SaaS), Office 365, VMWare ESXi. What you'll be doing: Providing 2nd level technical support to internal and external clients globally, in-line with Service Level Agreements. Work closely with 1st Line support teams. Assist in change & configuration management. Ensure problems and incidents are resolved in-line with ITIL processes. Keep clear and concise documentation to support other team members. Work in a collaborative environment with wider teams, giving guidance, support and transfer of knowledge where applicable. What you'll bring: Previous experience in an IT Helpdesk / Application or Software Support role; preferably at a 2nd Line level. Good all round technical support experience with Microsoft products and services. Basic networking skills including diagnostics. Strong analytical and problem solving skills. Strong communication skills both written and oral. It would be great if you had: Experience of ITIL methodology Active Directory, Cloud Apps, MS-SQL. Experience with Virtualisation software. Basic scripting knowledge (e.g. PowerShell, SQL) If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Full time permanent Location: Anywhere UK, remote home working. Security Clearance Level: Current SC, or eligibility to undergo the vetting process. Internal Recruiter: Paul Salary £25000-£30,000 Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.
Transformation Manager / Business Change Lead Location London (UK Remote) Salary £60-75K plus bens + bonus Skills - Transformation Manager, Business change, Business transformation, Business Process, Project Manager, Change Management, consultancy, IT Change, Strategy, Prince, ITIL, Six sigma We are looking for Transformation Managers / Business Change Managers to join a leading digital consultancy based in London - but who offer FULLY Remote UK working. As a Transformation Manager you'll work collaboratively with a director, principal or partner to design, execute, and lead multiple business change projects through organizational change efforts of varying size and complexity. As a Business Change Lead / Transformation Manager we'd be keen to see candidates coming from a Consulting background (Big 4 would be a big plus Deloitte, PWC, Ernst & Young, KPMG ). This role will utilize change management principles, processes, and tools to focus on driving financial and operational results for our business, behavioral changes; designing change strategy, assessing stakeholder impacts and organizational readiness, recommending and/or implementing appropriate communication, training, and behavioral change solutions, and measuring effectiveness to enhance organization, group, and individual performance. Considerable (and practical) experience of directly project managing the delivery of large-scale complex projects and programs - demonstrated by the successful implementation of extensive business change, including new business processes and implementation of significant technical developments An excellent understanding (through practical experience) of the various project activities that need to be undertaken to deliver a business process and systems redesign project. This includes experience of: Business process re-design Experience of working closely with IT specialists to support technical specifications Understanding the importance of, and complying with, program governance Relevant business knowledge to support effective delivery of Corporate Resources transformation projects (e.g. a good understanding of Sales, Operations, HR, Finance, Recruitment) Proven experience of undertaking or coordinating business and operational readiness activities Excellent influencing and interpersonal skills to support the delivery of significant change projects Ability to communicate in a clear, concise, and persuasive manner, both verbally and in writing, on complex issues, including proficiency with O365 applications Strong analytical thinking and problem-solving skills. Able to analyze and present complex issues to individuals, small and large groups internally Ability to build strong and effective relationships and networks Creative approach to supporting the Transformation agenda - considering imaginative or less traditional approaches Ability to confidently and constructively challenge current ways of working, behaviors and attitudes Ability to identify, develop and maintain constructive relationships with both internal and external partners and customers Able to identify potential future priorities for the Transformation team, constantly horizon scanning for opportunities, and bringing fresh ideas and new ways of thinking for the directorate This is a great opportunity to join a leading Digital Transformation Consultancy, who are enjoying considerable growth. You'll work with some major brands and business's in the UK and Europe you'll have the added benefit of working fully remote (UK) - so if you are a business change Manager / Transformation Manager looking for a new challenge and would welcome a remote working environment then this role is for you.
08/01/2022
Full time
Transformation Manager / Business Change Lead Location London (UK Remote) Salary £60-75K plus bens + bonus Skills - Transformation Manager, Business change, Business transformation, Business Process, Project Manager, Change Management, consultancy, IT Change, Strategy, Prince, ITIL, Six sigma We are looking for Transformation Managers / Business Change Managers to join a leading digital consultancy based in London - but who offer FULLY Remote UK working. As a Transformation Manager you'll work collaboratively with a director, principal or partner to design, execute, and lead multiple business change projects through organizational change efforts of varying size and complexity. As a Business Change Lead / Transformation Manager we'd be keen to see candidates coming from a Consulting background (Big 4 would be a big plus Deloitte, PWC, Ernst & Young, KPMG ). This role will utilize change management principles, processes, and tools to focus on driving financial and operational results for our business, behavioral changes; designing change strategy, assessing stakeholder impacts and organizational readiness, recommending and/or implementing appropriate communication, training, and behavioral change solutions, and measuring effectiveness to enhance organization, group, and individual performance. Considerable (and practical) experience of directly project managing the delivery of large-scale complex projects and programs - demonstrated by the successful implementation of extensive business change, including new business processes and implementation of significant technical developments An excellent understanding (through practical experience) of the various project activities that need to be undertaken to deliver a business process and systems redesign project. This includes experience of: Business process re-design Experience of working closely with IT specialists to support technical specifications Understanding the importance of, and complying with, program governance Relevant business knowledge to support effective delivery of Corporate Resources transformation projects (e.g. a good understanding of Sales, Operations, HR, Finance, Recruitment) Proven experience of undertaking or coordinating business and operational readiness activities Excellent influencing and interpersonal skills to support the delivery of significant change projects Ability to communicate in a clear, concise, and persuasive manner, both verbally and in writing, on complex issues, including proficiency with O365 applications Strong analytical thinking and problem-solving skills. Able to analyze and present complex issues to individuals, small and large groups internally Ability to build strong and effective relationships and networks Creative approach to supporting the Transformation agenda - considering imaginative or less traditional approaches Ability to confidently and constructively challenge current ways of working, behaviors and attitudes Ability to identify, develop and maintain constructive relationships with both internal and external partners and customers Able to identify potential future priorities for the Transformation team, constantly horizon scanning for opportunities, and bringing fresh ideas and new ways of thinking for the directorate This is a great opportunity to join a leading Digital Transformation Consultancy, who are enjoying considerable growth. You'll work with some major brands and business's in the UK and Europe you'll have the added benefit of working fully remote (UK) - so if you are a business change Manager / Transformation Manager looking for a new challenge and would welcome a remote working environment then this role is for you.
Programme Manager CRM - Marketing This is a newly created role required to help support in the delivery of large strategic, global projects, which will be utilized across all markets. We are looking for an independent and confident individual who is process driven. You need to be well versed in CRM systems and technology as well as being data literate. A self-starter, who can work closely with a strong team (in multiple locations) and can handle the fast pace of delivery and multiple clients with different strategies and challenges. Role responsibilities: Gathering requirements and developing project scopes that determine priorities, goals and deliverables, time frame, budgets, working processes and resource requirements. Establish a work plan and staffing for each phase of the project and arrange resourcing. Manage the coordination of many teams including the client marketing team, client IT, Omnicom agencies, Software vendors, technology strategy, implementation and transformation teams to ensure projects progress on schedule and within prescribed budget. Constantly monitor and report on project progress and manage and validate change requests as required Pro-actively identify conflicts, risks and resource gaps and manage these throughout all phases of the project Serve as the primary interface with the Client on project planning and serve as primary interface with any 3rd party suppliers Manage overall quality of project delivery and documentation. Manage project finances and programme level status reporting, forecasting budget spend, profitability and resource utilization Required skills: Solid commercial experience as a Sr. Project Manager/Project Director, from an agency environment Advanced leadership and management skills Strong interpersonal, communication and presentation skills. High level negotiation skills Excellent skills in stakeholder management at all levels Budget tracking, management, and financial reporting at programme level Critical thinking and analytical skills Expert knowledge of Agile methodology, tools and techniques Strong technical understanding of sophisticated CRM marketing and data Ability to control, co-ordinate and prioritise the workflow amongst the team Ability to communicate expected roles and responsibilities within the team Ability to identify and recruit resources for the team Confidence to be able to challenge the client where needed to maintain budget/schedule/core requirements and offer insight on possible alternative approaches Experience of managing a programme of work up to £2m p.a. Preferably holds a professional qualification in Project Management, PRINCE2, Agile, Scrum Master or DSDM Proficient with the MS Office suite. Prepared to travel as necessary to other offices and client/third party offices Programme Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
05/11/2021
Full time
Programme Manager CRM - Marketing This is a newly created role required to help support in the delivery of large strategic, global projects, which will be utilized across all markets. We are looking for an independent and confident individual who is process driven. You need to be well versed in CRM systems and technology as well as being data literate. A self-starter, who can work closely with a strong team (in multiple locations) and can handle the fast pace of delivery and multiple clients with different strategies and challenges. Role responsibilities: Gathering requirements and developing project scopes that determine priorities, goals and deliverables, time frame, budgets, working processes and resource requirements. Establish a work plan and staffing for each phase of the project and arrange resourcing. Manage the coordination of many teams including the client marketing team, client IT, Omnicom agencies, Software vendors, technology strategy, implementation and transformation teams to ensure projects progress on schedule and within prescribed budget. Constantly monitor and report on project progress and manage and validate change requests as required Pro-actively identify conflicts, risks and resource gaps and manage these throughout all phases of the project Serve as the primary interface with the Client on project planning and serve as primary interface with any 3rd party suppliers Manage overall quality of project delivery and documentation. Manage project finances and programme level status reporting, forecasting budget spend, profitability and resource utilization Required skills: Solid commercial experience as a Sr. Project Manager/Project Director, from an agency environment Advanced leadership and management skills Strong interpersonal, communication and presentation skills. High level negotiation skills Excellent skills in stakeholder management at all levels Budget tracking, management, and financial reporting at programme level Critical thinking and analytical skills Expert knowledge of Agile methodology, tools and techniques Strong technical understanding of sophisticated CRM marketing and data Ability to control, co-ordinate and prioritise the workflow amongst the team Ability to communicate expected roles and responsibilities within the team Ability to identify and recruit resources for the team Confidence to be able to challenge the client where needed to maintain budget/schedule/core requirements and offer insight on possible alternative approaches Experience of managing a programme of work up to £2m p.a. Preferably holds a professional qualification in Project Management, PRINCE2, Agile, Scrum Master or DSDM Proficient with the MS Office suite. Prepared to travel as necessary to other offices and client/third party offices Programme Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
FISC - Client Support Administrator Location: Sheffield, South Yorkshire FISC is a provider of leading web-based software applications specialising in Motor Trade finance and insurance, with over 1,200 motor dealers in the UK and almost 2,000 dealers worldwide using our software. Our clients include motor dealerships, motor manufacturers and motor finance companies. Having recently become a part of Keyloop, a leading global supplier of technology to the automotive industry, this is an extremely exciting time for FISC as we embark on our integration into the Keyloop family and become a part of their mission to digitally transform the car sales journey for dealers and manufacturers and create an amazing car buying experience for customers. The heart of our service is our excellent level of customer support; be it a car sales executive in a car dealership or a national sales director for a global motor manufacturer, every one of our clients is treated as an individual and is always given 100% dedicated service, which has been the key to our success and continued growth. Our rapidly increasing client portfolio means we are now offering this fantastic opportunity for a bright, energetic, and skilled individual to join a fast-growing company with superb career prospects in a multi-faceted international organisation. Main Duties / Responsibilities: The postholder will work within the Client Support Team who are the first point of contact for all our customers. Providing first-line telephone and email support to our clients and system users within motor dealerships and motor finance companies, but in the UK and internationally Producing reports and working to tight deadlines Carrying out administration and configuration of our software systems Assisting in assuring the quality/functionality of system enhancements and bug fixes, performing end-user testing through to deployment Working in a fast-paced team environment with competing priorities Creating customer communications in relation to system features and updates. Skills - Essential : Analytical, problem-solving skills with a close attention to detail Excellent communication skills, including telephone, written and verbal Have a high level of IT literacy Have an excellent working knowledge of desktop office applications, in particular Microsoft Word and Excel Have an excellent grasp of the English language Be highly organised and prioritise workload and be able to cope with frequent task changes Have an ability and desire to learn new skills and processes Have a positive attitude and a flexible approach to work. Skills - Desirable: Be familiar with the automotive industry (motor sales or motor finance processes) Have a degree of technical knowledge in relation to the internet and software Knowledge of SQL Experience of supporting business customers via telephone and email. Working in Support requires full hands-on product knowledge and the ability to think on the spot to resolve issues. On-the-job training on our software systems will be provided, allowing the successful candidate to grow into a software expert able to produce client requirement specifications for bug fixes and for new system features.
07/10/2021
Full time
FISC - Client Support Administrator Location: Sheffield, South Yorkshire FISC is a provider of leading web-based software applications specialising in Motor Trade finance and insurance, with over 1,200 motor dealers in the UK and almost 2,000 dealers worldwide using our software. Our clients include motor dealerships, motor manufacturers and motor finance companies. Having recently become a part of Keyloop, a leading global supplier of technology to the automotive industry, this is an extremely exciting time for FISC as we embark on our integration into the Keyloop family and become a part of their mission to digitally transform the car sales journey for dealers and manufacturers and create an amazing car buying experience for customers. The heart of our service is our excellent level of customer support; be it a car sales executive in a car dealership or a national sales director for a global motor manufacturer, every one of our clients is treated as an individual and is always given 100% dedicated service, which has been the key to our success and continued growth. Our rapidly increasing client portfolio means we are now offering this fantastic opportunity for a bright, energetic, and skilled individual to join a fast-growing company with superb career prospects in a multi-faceted international organisation. Main Duties / Responsibilities: The postholder will work within the Client Support Team who are the first point of contact for all our customers. Providing first-line telephone and email support to our clients and system users within motor dealerships and motor finance companies, but in the UK and internationally Producing reports and working to tight deadlines Carrying out administration and configuration of our software systems Assisting in assuring the quality/functionality of system enhancements and bug fixes, performing end-user testing through to deployment Working in a fast-paced team environment with competing priorities Creating customer communications in relation to system features and updates. Skills - Essential : Analytical, problem-solving skills with a close attention to detail Excellent communication skills, including telephone, written and verbal Have a high level of IT literacy Have an excellent working knowledge of desktop office applications, in particular Microsoft Word and Excel Have an excellent grasp of the English language Be highly organised and prioritise workload and be able to cope with frequent task changes Have an ability and desire to learn new skills and processes Have a positive attitude and a flexible approach to work. Skills - Desirable: Be familiar with the automotive industry (motor sales or motor finance processes) Have a degree of technical knowledge in relation to the internet and software Knowledge of SQL Experience of supporting business customers via telephone and email. Working in Support requires full hands-on product knowledge and the ability to think on the spot to resolve issues. On-the-job training on our software systems will be provided, allowing the successful candidate to grow into a software expert able to produce client requirement specifications for bug fixes and for new system features.
About the role
NHS Digital operates some of the largest and most exciting digital systems in the country today. Its applications underpin critical healthcare programmes including COVID-19 vaccinations, the NHS Shielded Patient List and COVID status certification.
First and foremost, you will be a leader in NHS Digital. You will be an active member of the senior leadership community and contribute to the success of the organisation.
As one of two Chief Technical Architects, you will be responsible for the NHS Digital architecture, working to ensure coherence across all these systems. You will do this through having strong communication and influencing skills, being able to advocate for architecture good practice whilst having empathy with delivery, finance and resourcing needs.
As an expert in the field, you will develop and mentor staff in your team and more widely. A decent proportion of your time will be spent on leading the development of a learning culture, especially when it comes to the specialist content about digital health and the systems NHS Digital operates.
You will work with colleagues across other health and care organisations including NHS England & Improvement, NHS-X and DHSC. This will be as one team where logos are left at the door. You will have a close relationship with the other Chief Technical Architect and Principal Enterprise Architect.
You will have responsibility for ~ 30 staff, made up of permanent, interim and suppliers. You will co-ordinate across two directorates and tens of programmes. The role does not have significant direct financial responsibility but will have influence over multi-million-pound spending decisions.
As a Chief Technical Architect you will be responsible for:
Participating in organisational leadership including annual planning.
Leading the development of the architecture practice, for example developing a learning catalogue.
Supporting your architecture team in their decision making, undertaking architecture reviews etc.
Participating in architecture governance, including attendance at Architecture Board.
Interacting with colleagues from across the healthcare system on high profile or high-risk programmes, contributing to the digitisation of health and care.
Leading the development of a learning culture, mentoring colleagues in your team.
Working with colleagues across health and care organisations including NHS England & Improvement, NHS-X and DHSC.
First and foremost, you will be a leader in NHS Digital. You will be an active member of the senior leadership community and contribute to the success of the organisation.
About you
Some of the skills and experience you’ll bring to the role:
Substantial industry experience within an Information Technology domain maintaining in-depth knowledge of specific technical specialisms’, provides expert advice regarding their application.
Demonstrable evidence of taking a technical leadership role across large complex programmes.
Sound experience of architecture frameworks, methodologies and application of appropriate architecture methods.
Proven track record in a senior leadership/management role
Development and management of technical governance processes relevant to the entire organisation.
Proven strong communication skills, in particular skilled at building and managing relationships, and proactively engaging with and leading internal and external stakeholders
About us
NHS Digital is a great place to work. What we do matters. Our outstanding teams are passionate about technology and public service, making use of everyone’s skills to improve people’s lives. We collaborate to deliver world class tech and intelligence, come and join us. We are committed to sustainability, diversity and inclusion; our people are at the heart of what we do. Find out about the amazing work we do by visiting our website: https://digital.nhs.uk/about-nhs-digital/our-work Find further information on the current work we are undertaking meeting the challenges of the pandemic here: https://digital.nhs.uk/coronavirus What we offer In addition to a competitive salary with planned, transparent progression you can look forward to the following benefits:
27 days annual leave entitlement increasing with service
Buy and sell annual leave scheme
Contributory Pension (with a 20.6% contribution from us toward the cost of your pension)
Flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed
A range of NHS Discounts covering, for example, shops, restaurants, gym, mobile phones and insurance
Employee benefit schemes which include Season Ticket Loan and Car Lease
For more information visit our Working at NHS Digital page.
05/10/2021
Full time
About the role
NHS Digital operates some of the largest and most exciting digital systems in the country today. Its applications underpin critical healthcare programmes including COVID-19 vaccinations, the NHS Shielded Patient List and COVID status certification.
First and foremost, you will be a leader in NHS Digital. You will be an active member of the senior leadership community and contribute to the success of the organisation.
As one of two Chief Technical Architects, you will be responsible for the NHS Digital architecture, working to ensure coherence across all these systems. You will do this through having strong communication and influencing skills, being able to advocate for architecture good practice whilst having empathy with delivery, finance and resourcing needs.
As an expert in the field, you will develop and mentor staff in your team and more widely. A decent proportion of your time will be spent on leading the development of a learning culture, especially when it comes to the specialist content about digital health and the systems NHS Digital operates.
You will work with colleagues across other health and care organisations including NHS England & Improvement, NHS-X and DHSC. This will be as one team where logos are left at the door. You will have a close relationship with the other Chief Technical Architect and Principal Enterprise Architect.
You will have responsibility for ~ 30 staff, made up of permanent, interim and suppliers. You will co-ordinate across two directorates and tens of programmes. The role does not have significant direct financial responsibility but will have influence over multi-million-pound spending decisions.
As a Chief Technical Architect you will be responsible for:
Participating in organisational leadership including annual planning.
Leading the development of the architecture practice, for example developing a learning catalogue.
Supporting your architecture team in their decision making, undertaking architecture reviews etc.
Participating in architecture governance, including attendance at Architecture Board.
Interacting with colleagues from across the healthcare system on high profile or high-risk programmes, contributing to the digitisation of health and care.
Leading the development of a learning culture, mentoring colleagues in your team.
Working with colleagues across health and care organisations including NHS England & Improvement, NHS-X and DHSC.
First and foremost, you will be a leader in NHS Digital. You will be an active member of the senior leadership community and contribute to the success of the organisation.
About you
Some of the skills and experience you’ll bring to the role:
Substantial industry experience within an Information Technology domain maintaining in-depth knowledge of specific technical specialisms’, provides expert advice regarding their application.
Demonstrable evidence of taking a technical leadership role across large complex programmes.
Sound experience of architecture frameworks, methodologies and application of appropriate architecture methods.
Proven track record in a senior leadership/management role
Development and management of technical governance processes relevant to the entire organisation.
Proven strong communication skills, in particular skilled at building and managing relationships, and proactively engaging with and leading internal and external stakeholders
About us
NHS Digital is a great place to work. What we do matters. Our outstanding teams are passionate about technology and public service, making use of everyone’s skills to improve people’s lives. We collaborate to deliver world class tech and intelligence, come and join us. We are committed to sustainability, diversity and inclusion; our people are at the heart of what we do. Find out about the amazing work we do by visiting our website: https://digital.nhs.uk/about-nhs-digital/our-work Find further information on the current work we are undertaking meeting the challenges of the pandemic here: https://digital.nhs.uk/coronavirus What we offer In addition to a competitive salary with planned, transparent progression you can look forward to the following benefits:
27 days annual leave entitlement increasing with service
Buy and sell annual leave scheme
Contributory Pension (with a 20.6% contribution from us toward the cost of your pension)
Flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed
A range of NHS Discounts covering, for example, shops, restaurants, gym, mobile phones and insurance
Employee benefit schemes which include Season Ticket Loan and Car Lease
For more information visit our Working at NHS Digital page.
Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise. Success Profile As the world's most global bank, Citi gives you the tools to be a trailblazer. We're not just building technology, we're building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us! Creative Analytical Collaborative Productive Adaptable Relationship Expertise Glassdoor Reviews "Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance." Senior Applications Development Manager, New York, NY "Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program." Summer Technology Analyst "I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years" AVP Operations & Technology, San Juan PR "Globally diverse and technologically progressive" Director of Software Development, Warren NJ Responsibilities You're the brains behind our work. You're ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programmes equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi's Enterprise Infrastructure Operations & Technology (EIO&T) group is looking for Analysts to join its rotational Analyst Program. The Full Time Analyst position is a two-year rotational program with a variety of different tracks available. The program starts with an initial intensive orientation where you will learn more about our business, strategy, and shared vision. As one of the principal players in the world's financial markets, Citi is involved in conducting millions of trading events every day. We have a responsibility to the financial regulators, our clients and ourselves to identify and prevent fraudulent, malicious or erroneous behaviour. Global Functions Technology is responsible for providing and delivering end-to-end design, application development, production support, as well as, infrastructure management to the Global Functions across Citi's lines of business and regions, which include Compliance, Finance, Risk, Human Resources, Control, Procurement & Payables, Legal, Internal Fraud, Global Public Affairs, Corporate Realty and General Services. Our global technology platforms capture and manage customer, market, transaction and accounting data, and we are the backbone for producing reporting for our managers, customers and regulators. Your time here will look something like this... During their two years in the program, analysts will build the necessary professional skills for future leadership positions by participating in two rotations, Analyst assignments change each year based on the business needs of each EIO&T group. Below are some examples of assignments: * Cyber Security data analysis * Data Protection analysis * Software Development (wide variety) * Product & Project Management * Private & Hybrid Cloud Design * Converting raw data into intelligence * Performing web and mobile application testing and scans * Identifying defects in online tools * Creating dashboards and scorecards to summarize data * Provide an overview of sourcing processes to senior level management * Automating analytical processes * Advanced Analytics projects * API Development & Integration * DevOps - Continuous Integration and Continuous Deployment We provide you with the knowledge and skills you need to succeed. Here at Citi, rotational programs are intended to help you build a broad skillset and accelerate your career growth by gaining exposure to more than one role. Our rotational program will help you discover the best fit for your skills and long-term career goals at Citi. Upon completion of the Program, top-performing Analysts are eligible for promotion. Analysts are hired into roles to perform jobs at the highest levels while continuously seeking ways to improve and innovate. Each analyst works in a highly collaborative environment to ensure that processes are implemented and utilized to facilitate peak operational functionality at Citi. Through ongoing professional and technical training and networking and mentoring opportunities, analysts build the necessary professional skills for future leadership positions within Citi O&T. EIO&T Analysts will join an intensive training program upon joining the firm, where they will receive in-depth education on a variety of these topics to learn the fundamentals of the Analyst role, as well as the nuances of Citi's culture. We want to hear from you if... * You pursuing a Bachelor's degree in any discipline * Preferred disciplines include: Computer Science, Engineering, another analytical or technical-related degree * You have an interest working in a high tech global technology environment and have a fundamental understanding of technologies, including by not limited to programing languages (C++, Java, etc.), application development, or basic concepts of relational databases. You are committed to personal growth and career development, and a desire to be successful in a team working environment * You are in your final year of university or have graduated and on track for a minimum 2:1 Who we think will be a great fit... Extensive work experience is not a requirement, but dedication to learning and a true passion for the business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking, and want to make an impact on the corporate level. We value diversity and so do you. We'll also be looking for the following: * Commitment to personal growth and career development, a strong desire to learn, and success in team environments * Knowledge of the global or domestic business landscape (a plus but not required) * Strong communication, planning, and organizational skills * Analytical and quantitative skills * Unquestioned commitment to integrity and ethical decision-making * Collaborators who are quick to seek the help of colleagues and recognize the value of teamwork, support, and mutual assistance * Enthusiastic leaders * Innovators who can think creatively and beyond the limits of a position or process * A client focused mindset with a goal of providing continuous improvement Applications will close on the 15th October 2021. We will begin to review applications before the deadline and therefore encourage you to apply as soon as possible. Successful candidates will be offered a competitive salary. The role will be based at 33 Canada Square Canary Wharf - London, E14 5LB, United Kingdom. Citi is an Equal Opportunities Employer
01/10/2021
Full time
Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise. Success Profile As the world's most global bank, Citi gives you the tools to be a trailblazer. We're not just building technology, we're building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us! Creative Analytical Collaborative Productive Adaptable Relationship Expertise Glassdoor Reviews "Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance." Senior Applications Development Manager, New York, NY "Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program." Summer Technology Analyst "I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years" AVP Operations & Technology, San Juan PR "Globally diverse and technologically progressive" Director of Software Development, Warren NJ Responsibilities You're the brains behind our work. You're ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programmes equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi's Enterprise Infrastructure Operations & Technology (EIO&T) group is looking for Analysts to join its rotational Analyst Program. The Full Time Analyst position is a two-year rotational program with a variety of different tracks available. The program starts with an initial intensive orientation where you will learn more about our business, strategy, and shared vision. As one of the principal players in the world's financial markets, Citi is involved in conducting millions of trading events every day. We have a responsibility to the financial regulators, our clients and ourselves to identify and prevent fraudulent, malicious or erroneous behaviour. Global Functions Technology is responsible for providing and delivering end-to-end design, application development, production support, as well as, infrastructure management to the Global Functions across Citi's lines of business and regions, which include Compliance, Finance, Risk, Human Resources, Control, Procurement & Payables, Legal, Internal Fraud, Global Public Affairs, Corporate Realty and General Services. Our global technology platforms capture and manage customer, market, transaction and accounting data, and we are the backbone for producing reporting for our managers, customers and regulators. Your time here will look something like this... During their two years in the program, analysts will build the necessary professional skills for future leadership positions by participating in two rotations, Analyst assignments change each year based on the business needs of each EIO&T group. Below are some examples of assignments: * Cyber Security data analysis * Data Protection analysis * Software Development (wide variety) * Product & Project Management * Private & Hybrid Cloud Design * Converting raw data into intelligence * Performing web and mobile application testing and scans * Identifying defects in online tools * Creating dashboards and scorecards to summarize data * Provide an overview of sourcing processes to senior level management * Automating analytical processes * Advanced Analytics projects * API Development & Integration * DevOps - Continuous Integration and Continuous Deployment We provide you with the knowledge and skills you need to succeed. Here at Citi, rotational programs are intended to help you build a broad skillset and accelerate your career growth by gaining exposure to more than one role. Our rotational program will help you discover the best fit for your skills and long-term career goals at Citi. Upon completion of the Program, top-performing Analysts are eligible for promotion. Analysts are hired into roles to perform jobs at the highest levels while continuously seeking ways to improve and innovate. Each analyst works in a highly collaborative environment to ensure that processes are implemented and utilized to facilitate peak operational functionality at Citi. Through ongoing professional and technical training and networking and mentoring opportunities, analysts build the necessary professional skills for future leadership positions within Citi O&T. EIO&T Analysts will join an intensive training program upon joining the firm, where they will receive in-depth education on a variety of these topics to learn the fundamentals of the Analyst role, as well as the nuances of Citi's culture. We want to hear from you if... * You pursuing a Bachelor's degree in any discipline * Preferred disciplines include: Computer Science, Engineering, another analytical or technical-related degree * You have an interest working in a high tech global technology environment and have a fundamental understanding of technologies, including by not limited to programing languages (C++, Java, etc.), application development, or basic concepts of relational databases. You are committed to personal growth and career development, and a desire to be successful in a team working environment * You are in your final year of university or have graduated and on track for a minimum 2:1 Who we think will be a great fit... Extensive work experience is not a requirement, but dedication to learning and a true passion for the business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking, and want to make an impact on the corporate level. We value diversity and so do you. We'll also be looking for the following: * Commitment to personal growth and career development, a strong desire to learn, and success in team environments * Knowledge of the global or domestic business landscape (a plus but not required) * Strong communication, planning, and organizational skills * Analytical and quantitative skills * Unquestioned commitment to integrity and ethical decision-making * Collaborators who are quick to seek the help of colleagues and recognize the value of teamwork, support, and mutual assistance * Enthusiastic leaders * Innovators who can think creatively and beyond the limits of a position or process * A client focused mindset with a goal of providing continuous improvement Applications will close on the 15th October 2021. We will begin to review applications before the deadline and therefore encourage you to apply as soon as possible. Successful candidates will be offered a competitive salary. The role will be based at 33 Canada Square Canary Wharf - London, E14 5LB, United Kingdom. Citi is an Equal Opportunities Employer
Senior IT Manager
Crown Estate Scotland has an exciting opportunity for a Senior IT Manager to join our Finance & Commercial team on a full-time permanent basis. The successful candidate will support the Director of Finance & Business Services in providing effective IT services to enable delivery of Crown Estate Scotland’s Corporate objectives. The post holder will be responsible for managing and leading on all IT activities for Crown Estate Scotland, taking a detailed technical involvement in design, implementation, maintenance and development of our IT systems and operations.
This role is based in our Edinburgh west-end office.
About Us
Crown Estate Scotland is a Scottish Public Corporation. It manages and develops Scottish Crown Estate assets on behalf of Scottish Ministers including agricultural and forestry land, most of the seabed, just under half of the foreshore and built property. We have a significant role in sectors such as renewable energy, aquaculture, ports & harbours, coastal regeneration, agriculture, forestry and minerals. We invest in property, natural resources and people to generate lasting value for Scotland. We return all revenue profit to Scottish Government.
Our Values of Integrity, Excellence, Collaboration and Commercialism help us to put our purpose into practice. They shape how we work, underpin our actions, and help to make Crown Estate Scotland a great place to work.
Our work relies on key financial, spatial, records management and communication systems. Our mission is growing, and we see exciting opportunities to enable this through developing our IT systems.
About You
The successful candidate will be required to provide overall IT governance, formulate and deliver an IT infrastructure strategy and delivery plan which drives business efficiency and innovation. The post holder will provide foresight and insight into how Crown Estate Scotland can best harness ICT to deliver business success. The successful candidate will be required to understand and contribute to the strategic objectives of individual divisions and the wider organisation. The post holder will provide leadership and support to the GIS team. The successful candidate will also be the technical design authority for all Crown Estate Scotland’s IT infrastructure and financial business systems, ensuring the provision of appropriate technology to support Crown Estate Scotland’s existing and future operations. Finally, the successful candidate will be responsible for developing and maintaining a Critical Delivery Plan for IT to underpin the business’s Business Continuity Plan.
The successful candidate should have a degree or equivalent qualification in a STEM subject and extensive experience in a hands-on IT Manager or Head of IT role. The post holder should also have recent experience of delivering or managing IT in a professional services organisation or private or public sector. The successful candidate should have strong analytical skills and be able to demonstrate a customer-focused approach to service delivery. The role holder should also be able to identify, appraise and manage risk and be capable of operating across diverse areas and skillsets. The successful candidate will demonstrate clear experience of managing third party service providers and users, providing business-critical applications, planning and managing budgets and delivering large scale or longer-term IT projects.
The starting salary will be £67,389 with potential for future progression as well as eligibility of annual cost of living rises. The role offers participation in the Civil Service pension scheme.
To apply, please send your CV and Covering Letter, explaining why you are applying for the role to careers@crownestatescotland.com .
The closing date for applications is Monday 6th January 2020. It is likely that interviews will be conducted during week commencing 20th January 2020.
05/12/2019
Full time
Senior IT Manager
Crown Estate Scotland has an exciting opportunity for a Senior IT Manager to join our Finance & Commercial team on a full-time permanent basis. The successful candidate will support the Director of Finance & Business Services in providing effective IT services to enable delivery of Crown Estate Scotland’s Corporate objectives. The post holder will be responsible for managing and leading on all IT activities for Crown Estate Scotland, taking a detailed technical involvement in design, implementation, maintenance and development of our IT systems and operations.
This role is based in our Edinburgh west-end office.
About Us
Crown Estate Scotland is a Scottish Public Corporation. It manages and develops Scottish Crown Estate assets on behalf of Scottish Ministers including agricultural and forestry land, most of the seabed, just under half of the foreshore and built property. We have a significant role in sectors such as renewable energy, aquaculture, ports & harbours, coastal regeneration, agriculture, forestry and minerals. We invest in property, natural resources and people to generate lasting value for Scotland. We return all revenue profit to Scottish Government.
Our Values of Integrity, Excellence, Collaboration and Commercialism help us to put our purpose into practice. They shape how we work, underpin our actions, and help to make Crown Estate Scotland a great place to work.
Our work relies on key financial, spatial, records management and communication systems. Our mission is growing, and we see exciting opportunities to enable this through developing our IT systems.
About You
The successful candidate will be required to provide overall IT governance, formulate and deliver an IT infrastructure strategy and delivery plan which drives business efficiency and innovation. The post holder will provide foresight and insight into how Crown Estate Scotland can best harness ICT to deliver business success. The successful candidate will be required to understand and contribute to the strategic objectives of individual divisions and the wider organisation. The post holder will provide leadership and support to the GIS team. The successful candidate will also be the technical design authority for all Crown Estate Scotland’s IT infrastructure and financial business systems, ensuring the provision of appropriate technology to support Crown Estate Scotland’s existing and future operations. Finally, the successful candidate will be responsible for developing and maintaining a Critical Delivery Plan for IT to underpin the business’s Business Continuity Plan.
The successful candidate should have a degree or equivalent qualification in a STEM subject and extensive experience in a hands-on IT Manager or Head of IT role. The post holder should also have recent experience of delivering or managing IT in a professional services organisation or private or public sector. The successful candidate should have strong analytical skills and be able to demonstrate a customer-focused approach to service delivery. The role holder should also be able to identify, appraise and manage risk and be capable of operating across diverse areas and skillsets. The successful candidate will demonstrate clear experience of managing third party service providers and users, providing business-critical applications, planning and managing budgets and delivering large scale or longer-term IT projects.
The starting salary will be £67,389 with potential for future progression as well as eligibility of annual cost of living rises. The role offers participation in the Civil Service pension scheme.
To apply, please send your CV and Covering Letter, explaining why you are applying for the role to careers@crownestatescotland.com .
The closing date for applications is Monday 6th January 2020. It is likely that interviews will be conducted during week commencing 20th January 2020.
Application Analyst
De Montfort University (DMU)
Information Technology & Media Services
Ref. D-60931380-02
Grade E, £27,511 - £33,797 per annum
Permanent, Full-time
Leicester
Build your career, join De Montfort University (DMU) in Leicester as an IT Application Analyst
De Montfort University is a large University with a commitment to the public good and is proud of its achievements in successfully supporting students from diverse backgrounds which are underrepresented within Higher Education.
Faculty / Directorate
Recent major investments in IT include a £13m programme to refresh our IT infrastructure; and the current multi-million pound Core Systems Modernisation programme, delivering transformative change underpinned by the implementation of SAP Finance, HR/Payroll, Student Lifecycle management and CRM. With these foundations in place the next stage is to deliver a digital revolution, leveraging opportunities provided by technologies such as cloud based services, data analytics, the Internet of Things and Office 365.
Role
The Application Analyst position exists in a dynamic friendly Applications team supporting a large portfolio of applications, delivering business critical, student facing services within the ITMS directorate. As a member of the Applications Team, the post holder is responsible for managing and supporting a range of application systems and to be an authoritative expert in some areas.
You will work with functional teams across ITMS working in collaboration with supplier and business staff to deliver a full range of Application analyst activities. You will work collaboratively with specialists for architecture, service management and security/governance to ensure best practice is followed.
Ideal Candidate
You will have experience in supporting applications in large or complex organisations, including the monitoring of support calls and compliance to agreed service levels.
You will have great communication skills along with strong analytical, problem solving and troubleshooting skills.
You will have strong collaboration and facilitation skills with a good understanding of inter-team working.
DMU strives for our staff to be as diverse as our student body. We have a diverse and progressive leadership team who strongly advocate the need to ensure the university enables all talent to flourish. Applications to this post are encouraged from all members of the community, flexible working options will be considered.
To discover more and apply, please go to: https://bit.ly/2mRKBqW
Closing date: 31st October 2019.
03/10/2019
Full time
Application Analyst
De Montfort University (DMU)
Information Technology & Media Services
Ref. D-60931380-02
Grade E, £27,511 - £33,797 per annum
Permanent, Full-time
Leicester
Build your career, join De Montfort University (DMU) in Leicester as an IT Application Analyst
De Montfort University is a large University with a commitment to the public good and is proud of its achievements in successfully supporting students from diverse backgrounds which are underrepresented within Higher Education.
Faculty / Directorate
Recent major investments in IT include a £13m programme to refresh our IT infrastructure; and the current multi-million pound Core Systems Modernisation programme, delivering transformative change underpinned by the implementation of SAP Finance, HR/Payroll, Student Lifecycle management and CRM. With these foundations in place the next stage is to deliver a digital revolution, leveraging opportunities provided by technologies such as cloud based services, data analytics, the Internet of Things and Office 365.
Role
The Application Analyst position exists in a dynamic friendly Applications team supporting a large portfolio of applications, delivering business critical, student facing services within the ITMS directorate. As a member of the Applications Team, the post holder is responsible for managing and supporting a range of application systems and to be an authoritative expert in some areas.
You will work with functional teams across ITMS working in collaboration with supplier and business staff to deliver a full range of Application analyst activities. You will work collaboratively with specialists for architecture, service management and security/governance to ensure best practice is followed.
Ideal Candidate
You will have experience in supporting applications in large or complex organisations, including the monitoring of support calls and compliance to agreed service levels.
You will have great communication skills along with strong analytical, problem solving and troubleshooting skills.
You will have strong collaboration and facilitation skills with a good understanding of inter-team working.
DMU strives for our staff to be as diverse as our student body. We have a diverse and progressive leadership team who strongly advocate the need to ensure the university enables all talent to flourish. Applications to this post are encouraged from all members of the community, flexible working options will be considered.
To discover more and apply, please go to: https://bit.ly/2mRKBqW
Closing date: 31st October 2019.
