IT Business Analyst - FX TechnologyApplyremote type: Hybridlocations: Belfast United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 28, 2026 (12 days left to apply)job requisition id: IT Business Analyst - FX Technology Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. About The Department Citi FX has a physical presence in 83 countries with 1,400 dedicated staff, giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200-year existence.Citi has the largest FX presence of any bank globally, driven by its commitment to delivering unrivalled service and market insight. Continued investment in technology has enabled the rollout of award-winning platforms, making technology a central pillar for sustaining and growing the FX business.We seek individuals with exceptional attitude, strong aptitude, and a passion for delivering innovative FX technology solutions supporting our FX business. Job Background / Context The FX Technology group builds and supports platforms powering Citi's global Foreign Exchange business, one of the most complex, high-volume, and latency-sensitive trading environments in the industry.These platforms support pricing, execution, trade processing, risk management, post-trade workflows, and client connectivity.The Business Analyst will work within an Agile feature team to enable rapid, high-quality delivery aligning business needs with technology solutions. The role This senior role provides the opportunity to lead mission-critical FX trading platform development, gain extensive exposure to global trading systems, collaborate with executive stakeholders, and build expertise in strategic AI driven Agile delivery, digital transformation, and team leadership. Key Responsibilities: Driving and coordinating overall technology delivery for one or multiple projects or programs Project management drawing on multiple methodologies as appropriate- including scoping initiatives, creating plans in Excel or Jira, managing progress of delivery Create and maintain a RAID log, raising risks, assumptions, issues and dependencies, and then driving them to resolution or escalating where support is needed Input into the central Program team governance processes and best practices ensuring high standard Project and Program management Ability to lead and inspire delivery teams, often through matrix management of individuals from multiple different teams and functions Chair meetings with application developers and with stakeholders, ranging from daily scrums to weekly updates to ad-hoc technical workshops Take and circulate meeting minutes - including tracking attendees, key discussion points and action logs Stakeholder management of both technology and business stakeholders up to executive level, including hosting and preparing Steering Committees, managing escalations, and managing multi-year delivery roadmaps Work with business teams to maintain the backlog and assess priorities on a frequent basis Create presentations, including for Operating Committees and Steering Committees Hosting of Steering and Operating Committees if / where applicable and presenting in other forums Input into the central Program Delivery team governance processes and best practices; ensuring high standard Project and Program delivery and enabling central standardisation across the department Knowledge / Experience Deep and comprehensive expertise in FX or Capital Markets domain, including regulatory aspects, market structures, and evolving industry trends. Expert-level understanding of end-to-end trade lifecycle, market conventions, and its interdependencies across various systems. Extensive experience in leading Agile/Scrum teams or initiatives, demonstrating strong leadership and facilitation skills Demonstrated experience in leading feature teams and driving significant product enhancements and strategic transformations. Experience: Keen interest and curiosity in Artificial Intelligence, Machine Learning, and Generative AI technologies, with an eagerness to explore their application in financial services. Proactive in identifying and learning about emerging AI trends and their potential to drive innovation and efficiency within the FX business. A strong desire to contribute to the development and integration of intelligent agent-based solutions for optimizing trading and risk management workflows. Exceptional analytical, strategic thinking, and complex problem-solving abilities, capable of tackling multi-faceted business challenges. Superior communication, negotiation, and presentation skills, with a proven ability to influence and engage senior stakeholders across diverse functions and geographies. Advanced understanding of data architecture, sophisticated data analysis techniques, and complex troubleshooting methodologies. Expertise in managing multiple concurrent strategic priorities and complex programs/projects, demonstrating strong organizational and prioritization skills. Strategic stakeholder management and advanced conflict resolution capabilities. Demonstrated leadership, innovation, and proactive drive for results, with a strong commitment to excellence.This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesVisit our Global Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
18/07/2026
Full time
IT Business Analyst - FX TechnologyApplyremote type: Hybridlocations: Belfast United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 28, 2026 (12 days left to apply)job requisition id: IT Business Analyst - FX Technology Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. About The Department Citi FX has a physical presence in 83 countries with 1,400 dedicated staff, giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200-year existence.Citi has the largest FX presence of any bank globally, driven by its commitment to delivering unrivalled service and market insight. Continued investment in technology has enabled the rollout of award-winning platforms, making technology a central pillar for sustaining and growing the FX business.We seek individuals with exceptional attitude, strong aptitude, and a passion for delivering innovative FX technology solutions supporting our FX business. Job Background / Context The FX Technology group builds and supports platforms powering Citi's global Foreign Exchange business, one of the most complex, high-volume, and latency-sensitive trading environments in the industry.These platforms support pricing, execution, trade processing, risk management, post-trade workflows, and client connectivity.The Business Analyst will work within an Agile feature team to enable rapid, high-quality delivery aligning business needs with technology solutions. The role This senior role provides the opportunity to lead mission-critical FX trading platform development, gain extensive exposure to global trading systems, collaborate with executive stakeholders, and build expertise in strategic AI driven Agile delivery, digital transformation, and team leadership. Key Responsibilities: Driving and coordinating overall technology delivery for one or multiple projects or programs Project management drawing on multiple methodologies as appropriate- including scoping initiatives, creating plans in Excel or Jira, managing progress of delivery Create and maintain a RAID log, raising risks, assumptions, issues and dependencies, and then driving them to resolution or escalating where support is needed Input into the central Program team governance processes and best practices ensuring high standard Project and Program management Ability to lead and inspire delivery teams, often through matrix management of individuals from multiple different teams and functions Chair meetings with application developers and with stakeholders, ranging from daily scrums to weekly updates to ad-hoc technical workshops Take and circulate meeting minutes - including tracking attendees, key discussion points and action logs Stakeholder management of both technology and business stakeholders up to executive level, including hosting and preparing Steering Committees, managing escalations, and managing multi-year delivery roadmaps Work with business teams to maintain the backlog and assess priorities on a frequent basis Create presentations, including for Operating Committees and Steering Committees Hosting of Steering and Operating Committees if / where applicable and presenting in other forums Input into the central Program Delivery team governance processes and best practices; ensuring high standard Project and Program delivery and enabling central standardisation across the department Knowledge / Experience Deep and comprehensive expertise in FX or Capital Markets domain, including regulatory aspects, market structures, and evolving industry trends. Expert-level understanding of end-to-end trade lifecycle, market conventions, and its interdependencies across various systems. Extensive experience in leading Agile/Scrum teams or initiatives, demonstrating strong leadership and facilitation skills Demonstrated experience in leading feature teams and driving significant product enhancements and strategic transformations. Experience: Keen interest and curiosity in Artificial Intelligence, Machine Learning, and Generative AI technologies, with an eagerness to explore their application in financial services. Proactive in identifying and learning about emerging AI trends and their potential to drive innovation and efficiency within the FX business. A strong desire to contribute to the development and integration of intelligent agent-based solutions for optimizing trading and risk management workflows. Exceptional analytical, strategic thinking, and complex problem-solving abilities, capable of tackling multi-faceted business challenges. Superior communication, negotiation, and presentation skills, with a proven ability to influence and engage senior stakeholders across diverse functions and geographies. Advanced understanding of data architecture, sophisticated data analysis techniques, and complex troubleshooting methodologies. Expertise in managing multiple concurrent strategic priorities and complex programs/projects, demonstrating strong organizational and prioritization skills. Strategic stakeholder management and advanced conflict resolution capabilities. Demonstrated leadership, innovation, and proactive drive for results, with a strong commitment to excellence.This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesVisit our Global Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
Competitive salary plus excellent benefits We're looking for a Digital CRM Manager who will play a vital role in the shaping and delivery of the outbound Digital CRM agenda to meet customer, commercial and business objectives. With customer at heart, you will lead end to end implementation of Digital CRM campaigns, as well as refining reach and communications channels in line with customer segmentation, online and offline marketing strategies; ensuring seamless journey through offline and digital CRM channels, driving customer engagement and maximising sales per customer. You will be instrumental in devising push-outbound contact strategies and communications plans to encourage customer longevity underpinned by opt-in growth. You act with an agile, adaptable and fail-fast digitally led mentality continually seeking the next opportunity for continuous marginal gain; always with a can-do attitude and with attention to detail. This role is offered on a temporary basis, to cover a period of maternity leave. Key Responsibilities Lead the delivery of UK and International Digital CRM campaigns across Email, SMS, Push, Mobile Inbox and CRM Ads to achieve revenue and trading targets. Own end-to-end CRM campaign execution, including behavioural triggers, customer journeys, segmentation and deployment across marketing platforms. Be the expert for technical execution, developing and maintaining journeys, logic, and campaign set up Monitor campaign performance, delivering insights, optimisation recommendations and weekly trading updates to senior stakeholders. Develop seasonal CRM contact strategies and communication plans to maximise customer engagement and commercial performance. Work across team to ensure alignment with seasonal trading calendar and branding strategies Partner with Planning & Trading and Customer Intelligence teams to support campaign budgeting, forecasting and performance analysis. Manage CRM campaign quality, deliverability and sender reputation to maximise performance and ROI. Lead and support the CRM Executive, ensuring high standards of campaign execution, testing and continuous development. Customer Marketing Be the product owner for the customer marketing channel platform and act as first line knowledge centre for all campaign types, targeting, tracking and reporting features Lead in the management of 3rd party supplier relationships to deliver strategic goals Maintain an awareness of industry and competitor Digital CRM platform developments and emerging/disruptive technologies that support the path to conversion Contribute to development of strategies for driving customer email, mail, SMS and push channel opt-in on all applicable digital touchpoints across the customer conversion funnel, and offsite where applicable to ultimately drive customer engagement, longevity and lifetime value Campaign Testing and Optimisation Lead the Digital CRM testing strategy, prioritising and delivering tests with the greatest commercial impact. Analyse test performance, providing insights and recommendations to optimise future CRM activity. Present testing outcomes, commercial impact and recommendations to senior stakeholders Support CRM-related app initiatives by scoping, testing and implementing new customer communication opportunities Ideal Candidate Profile We're passionate about finding someone who brings a blend of experience, curiosity, and drive. Our ideal candidate will: 5+ years of Digital CRM experience, ideally within a fast-paced, omnichannel retail environment Working knowledge of customer marketing platform, segmentation and email content personalisation tools Demonstrate a strong attention to detail and the ability to work with agility and accuracy. Manage internal key stakeholders (up, down and sideways) and wider team relationships. Support Head of CRM and fellow marketing team peers to drive digital, customer and business growth agenda Why Cotton Traders? Cotton Traders is a British clothing retailer established in 1987 by England Rugby legends Fran Cotton and Steve Smith. Driven by growing online and catalogue platforms, we also have 90 stores across England, Scotland and Wales and employee 800 people across the country. Our vision and our values are what make us unique and are deeply ingrained in everything we do here at Cotton Traders. Our people are part of the fabric that makes us what we are, and when you're as passionate about your people as we are, job satisfaction and career progression come hand in hand. What's in it for you? As well as contributing to our continued success, we offer excellent benefits that help make Cotton Traders a great place to work. These include: 25 holiday days rising to 30 days, plus bank holidays 'Your CT' benefits, reward and recognition programme
18/07/2026
Full time
Competitive salary plus excellent benefits We're looking for a Digital CRM Manager who will play a vital role in the shaping and delivery of the outbound Digital CRM agenda to meet customer, commercial and business objectives. With customer at heart, you will lead end to end implementation of Digital CRM campaigns, as well as refining reach and communications channels in line with customer segmentation, online and offline marketing strategies; ensuring seamless journey through offline and digital CRM channels, driving customer engagement and maximising sales per customer. You will be instrumental in devising push-outbound contact strategies and communications plans to encourage customer longevity underpinned by opt-in growth. You act with an agile, adaptable and fail-fast digitally led mentality continually seeking the next opportunity for continuous marginal gain; always with a can-do attitude and with attention to detail. This role is offered on a temporary basis, to cover a period of maternity leave. Key Responsibilities Lead the delivery of UK and International Digital CRM campaigns across Email, SMS, Push, Mobile Inbox and CRM Ads to achieve revenue and trading targets. Own end-to-end CRM campaign execution, including behavioural triggers, customer journeys, segmentation and deployment across marketing platforms. Be the expert for technical execution, developing and maintaining journeys, logic, and campaign set up Monitor campaign performance, delivering insights, optimisation recommendations and weekly trading updates to senior stakeholders. Develop seasonal CRM contact strategies and communication plans to maximise customer engagement and commercial performance. Work across team to ensure alignment with seasonal trading calendar and branding strategies Partner with Planning & Trading and Customer Intelligence teams to support campaign budgeting, forecasting and performance analysis. Manage CRM campaign quality, deliverability and sender reputation to maximise performance and ROI. Lead and support the CRM Executive, ensuring high standards of campaign execution, testing and continuous development. Customer Marketing Be the product owner for the customer marketing channel platform and act as first line knowledge centre for all campaign types, targeting, tracking and reporting features Lead in the management of 3rd party supplier relationships to deliver strategic goals Maintain an awareness of industry and competitor Digital CRM platform developments and emerging/disruptive technologies that support the path to conversion Contribute to development of strategies for driving customer email, mail, SMS and push channel opt-in on all applicable digital touchpoints across the customer conversion funnel, and offsite where applicable to ultimately drive customer engagement, longevity and lifetime value Campaign Testing and Optimisation Lead the Digital CRM testing strategy, prioritising and delivering tests with the greatest commercial impact. Analyse test performance, providing insights and recommendations to optimise future CRM activity. Present testing outcomes, commercial impact and recommendations to senior stakeholders Support CRM-related app initiatives by scoping, testing and implementing new customer communication opportunities Ideal Candidate Profile We're passionate about finding someone who brings a blend of experience, curiosity, and drive. Our ideal candidate will: 5+ years of Digital CRM experience, ideally within a fast-paced, omnichannel retail environment Working knowledge of customer marketing platform, segmentation and email content personalisation tools Demonstrate a strong attention to detail and the ability to work with agility and accuracy. Manage internal key stakeholders (up, down and sideways) and wider team relationships. Support Head of CRM and fellow marketing team peers to drive digital, customer and business growth agenda Why Cotton Traders? Cotton Traders is a British clothing retailer established in 1987 by England Rugby legends Fran Cotton and Steve Smith. Driven by growing online and catalogue platforms, we also have 90 stores across England, Scotland and Wales and employee 800 people across the country. Our vision and our values are what make us unique and are deeply ingrained in everything we do here at Cotton Traders. Our people are part of the fabric that makes us what we are, and when you're as passionate about your people as we are, job satisfaction and career progression come hand in hand. What's in it for you? As well as contributing to our continued success, we offer excellent benefits that help make Cotton Traders a great place to work. These include: 25 holiday days rising to 30 days, plus bank holidays 'Your CT' benefits, reward and recognition programme
Senior System Engineer Are you a passionate System Engineer interested to work in oil and gas sector? Are you seeking a challenging opportunity for your career growth? Baker Hughes stands as a leading global energy technology company, delivering innovative solutions that make energy safer, cleaner, and more efficient across the entire value chain. Operating in more than 120 countries, the company blends deep industrial expertise with advanced engineering and digital technologies to support energy production, transformation, and decarbonization. With over a century of heritage, Baker Hughes partners with customers in oil and gas, industrial sectors, and emerging energy markets to accelerate progress toward a more sustainable energy future. Partner the best Systems engineering is a cross functional engineering discipline, centered on an approach, mindset, and process. All activities that consider both the business and the technical needs of the customers with the goal of providing a quality solution that meets the users needs. System Engineering discipline executes a robust process of design, creation, and optimization of systems, consisting of identification and quantification of system requirements, creation of alternate system design concepts, performance of design trade studies, selection and implementation of the best designs and verification that the design is properly integrated and executed. Responsibilities Supporting the System Engineering Manager with system engineering on allocated project. Developing system deliverables including BoD, PFD, P&ID, philosophies etc Prepares material for system design review process. Ensuring all activities that span multiple components and products are managed effectively considering how to integrate for maximum performance and operability. Supporting management of system requirements, specifications and flow down to sub-systems / products / components. Supporting validation and verification activities for the overall product / system, including system level testing. Support technical interface management. Identifying opportunity for variation orders from technical aspects and drive to approval with PEM. Supporting CTQ / Risk trades across teams designing products. Comprehensive in depth understanding of complex and highly technical concepts and principles in own sphere of expertise. Strong knowledge of technical concepts in technologies that intersect with own technical space. Communicating across the organization. Presents to senior leaders (EB and SEB) in specific technical space and across functional teams on how technologies interconnect and contribute to overall solution. Ability to travel to supervise testing activities as and when required. Managing specific scopes (including issue resolution) as allocated by the System Engineering Manager. Deputise for the System Engineering Manager as required. Taking assignments as required leading technical aspects of commercial pursuits, applying skills & expertise to ensure competitive subsea systems. Qualifications Bachelor's degree from an accredited university or college (or a high school diploma / GED with experience in Engineering/Technology). Strong experience in Customer Project Engineering. Demonstrated ability to motivate others and achieve results. Demonstrated commitment for process improvement. Customer-focused in defining quality and establishing priorities. Strong oral and written communication skills. Strong interpersonal and leadership skills. Executive level presentation skills. Ability to influence others and lead teams. Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Previous experience in project/product on site fabrication/testing is seen as beneficial. Proven track record of achievement in previous roles. Knowledge of appropriate and relevant Industry Specifications, Standards and Regulations. Industry related experience in relevant products as noted above. Functional and operational knowledge of relevant internal processes, procedures and tools. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: One of our core values as a business is collaboration and, as such, whilst flexible work options are available, we believe there is a great benefit of having our teams co located in one of our many office in the United Kingdom. Benefits Contemporary work life balance policies and wellbeing activities. Comprehensive private medical care options. Safety net of life insurance and disability programs. Tailored financial programs. Additional elected or voluntary benefits. The Baker Hughes internal title for this role is: Senior Engineer, Systems, Project Engineering Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
18/07/2026
Full time
Senior System Engineer Are you a passionate System Engineer interested to work in oil and gas sector? Are you seeking a challenging opportunity for your career growth? Baker Hughes stands as a leading global energy technology company, delivering innovative solutions that make energy safer, cleaner, and more efficient across the entire value chain. Operating in more than 120 countries, the company blends deep industrial expertise with advanced engineering and digital technologies to support energy production, transformation, and decarbonization. With over a century of heritage, Baker Hughes partners with customers in oil and gas, industrial sectors, and emerging energy markets to accelerate progress toward a more sustainable energy future. Partner the best Systems engineering is a cross functional engineering discipline, centered on an approach, mindset, and process. All activities that consider both the business and the technical needs of the customers with the goal of providing a quality solution that meets the users needs. System Engineering discipline executes a robust process of design, creation, and optimization of systems, consisting of identification and quantification of system requirements, creation of alternate system design concepts, performance of design trade studies, selection and implementation of the best designs and verification that the design is properly integrated and executed. Responsibilities Supporting the System Engineering Manager with system engineering on allocated project. Developing system deliverables including BoD, PFD, P&ID, philosophies etc Prepares material for system design review process. Ensuring all activities that span multiple components and products are managed effectively considering how to integrate for maximum performance and operability. Supporting management of system requirements, specifications and flow down to sub-systems / products / components. Supporting validation and verification activities for the overall product / system, including system level testing. Support technical interface management. Identifying opportunity for variation orders from technical aspects and drive to approval with PEM. Supporting CTQ / Risk trades across teams designing products. Comprehensive in depth understanding of complex and highly technical concepts and principles in own sphere of expertise. Strong knowledge of technical concepts in technologies that intersect with own technical space. Communicating across the organization. Presents to senior leaders (EB and SEB) in specific technical space and across functional teams on how technologies interconnect and contribute to overall solution. Ability to travel to supervise testing activities as and when required. Managing specific scopes (including issue resolution) as allocated by the System Engineering Manager. Deputise for the System Engineering Manager as required. Taking assignments as required leading technical aspects of commercial pursuits, applying skills & expertise to ensure competitive subsea systems. Qualifications Bachelor's degree from an accredited university or college (or a high school diploma / GED with experience in Engineering/Technology). Strong experience in Customer Project Engineering. Demonstrated ability to motivate others and achieve results. Demonstrated commitment for process improvement. Customer-focused in defining quality and establishing priorities. Strong oral and written communication skills. Strong interpersonal and leadership skills. Executive level presentation skills. Ability to influence others and lead teams. Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Previous experience in project/product on site fabrication/testing is seen as beneficial. Proven track record of achievement in previous roles. Knowledge of appropriate and relevant Industry Specifications, Standards and Regulations. Industry related experience in relevant products as noted above. Functional and operational knowledge of relevant internal processes, procedures and tools. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: One of our core values as a business is collaboration and, as such, whilst flexible work options are available, we believe there is a great benefit of having our teams co located in one of our many office in the United Kingdom. Benefits Contemporary work life balance policies and wellbeing activities. Comprehensive private medical care options. Safety net of life insurance and disability programs. Tailored financial programs. Additional elected or voluntary benefits. The Baker Hughes internal title for this role is: Senior Engineer, Systems, Project Engineering Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Principal Product Mgmt Tech, Prime Video Experience Tech Job ID: Amazon Development Centre (London) Limited Want to change the way people watch TV? We are seeking an experienced Principal Product Manager in London to develop innovative low latency live streaming digital video business opportunities for Prime Video customers. Prime Video is changing the way people watch sports, live TV, and movies available on over devices. As a Principal Product Manager for the Video Playback team, you will help define and build the video playback roadmap and customer experience for low latency streaming across all platforms and geographies. You will participate in developing the video strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. We are looking for someone with experience in one or more areas of core video playback (encoding, delivery, live broadcast, ad insertion, client playback), who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. You will also have a consistent track record in taking on end to end ownership and successfully delivering results in a fast paced and dynamic business environment. Key Responsibilities Develop a deep understanding of the Prime Video customer, both existing and potential. Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends. Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience. Own the development of detailed product requirements documents. Work cross functionally with engineering, design, and project management teams to deliver on the product roadmap. Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including business development, content acquisition, legal, marketing, finance, customer service, and operations. Basic Qualifications Experience owning/driving roadmap strategy and definition. Experience in technical product management, program management, or engineering. Experience owning feature delivery and tradeoffs of a product. Experience with end to end product delivery. Experience leading engineering discussions around technology decisions and strategy related to a product. Preferred Qualifications Experience working directly with engineers on product enhancements. Experience in project management methodologies, business analysis, or process improvement. Equal Opportunity & Privacy Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
18/07/2026
Full time
Principal Product Mgmt Tech, Prime Video Experience Tech Job ID: Amazon Development Centre (London) Limited Want to change the way people watch TV? We are seeking an experienced Principal Product Manager in London to develop innovative low latency live streaming digital video business opportunities for Prime Video customers. Prime Video is changing the way people watch sports, live TV, and movies available on over devices. As a Principal Product Manager for the Video Playback team, you will help define and build the video playback roadmap and customer experience for low latency streaming across all platforms and geographies. You will participate in developing the video strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. We are looking for someone with experience in one or more areas of core video playback (encoding, delivery, live broadcast, ad insertion, client playback), who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. You will also have a consistent track record in taking on end to end ownership and successfully delivering results in a fast paced and dynamic business environment. Key Responsibilities Develop a deep understanding of the Prime Video customer, both existing and potential. Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends. Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience. Own the development of detailed product requirements documents. Work cross functionally with engineering, design, and project management teams to deliver on the product roadmap. Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including business development, content acquisition, legal, marketing, finance, customer service, and operations. Basic Qualifications Experience owning/driving roadmap strategy and definition. Experience in technical product management, program management, or engineering. Experience owning feature delivery and tradeoffs of a product. Experience with end to end product delivery. Experience leading engineering discussions around technology decisions and strategy related to a product. Preferred Qualifications Experience working directly with engineers on product enhancements. Experience in project management methodologies, business analysis, or process improvement. Equal Opportunity & Privacy Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Director of ApplicationsApplylocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR002145# We don't just talk, we do. Lead the change with us. At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere.We are a global team of over 800 changemakers, operating in more than 40 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world's biggest challenges. We're all here at TBI to make a difference.In a world of ever more complex challenges, we believe diversity of background and perspective is a strength. We pride ourselves on a culture that values and nurtures difference. We are dedicated to unlocking potential, not only for the countries we work in but also for each of our team members. No matter where you're from or who you are, if you're passionate about the transformative power of progressive politics, we invite you to build a better future with us.# Role Summary TBI's Digital function exists to enable the Institute's global mission by ensuring our people have the platforms, applications and engineering capability to operate effectively at scale. Following a period of foundational delivery, including the establishment of Cyber Essentials+ certification, a live SOC, Salesforce as our CRM platform, the stabilisation of our Workday investment, and the building of our data warehouse foundations, Digital is moving into a phase focused on platform maturity, AI-enabled operations and engineering excellence.The Director of Applications is a new, senior role accountable for the availability, configuration and ongoing evolution of TBI's core business platforms: Salesforce, Workday, and Microsoft 365 / Azure, together with the engineering practice, AI platform operations and platform-level roadmaps that underpin them. Reporting to the CTO, this role leads the Applications function, owns the platform Centre of Excellence, and provides the technical leadership that translates business needs into delivered platform capability.You will be an experienced applications leader with deep expertise in SaaS platforms, modern engineering practice (CI/CD, source control, environment and release management, test automation) and the operational realities of running mission-critical business systems globally. You will work closely with the CTO, the Head of Digital Transformation & Performance, the Enterprise Architect, the Director of Security & Compliance, and the platform leads to ensure our applications estate enables rather than constrains TBI's ambitions. Key Responsibilities Platform Leadership Accountable for the availability, configuration and ongoing management of TBI's three strategic platforms: Salesforce, Workday, and Microsoft 365 / Azure Own the platform-level roadmaps that enable delivery of the Digital Roadmap, in close collaboration with the Digital Leadership Team and Platform Leads Establish and lead the platform Centre of Excellence; platform-specific standards, delivery patterns and an internal community across the platform leads and developers Line management responsibility for the Build team Engineering Practice Own engineering practice across the Applications function: source control and repository governance (GitHub, Salesforce via Gearset), CI/CD pipelines, environment management (dev/test/UAT/prod parity and access), release management and test strategy / automation Define and enforce technical execution standards for releases, distinct from the change control approval process Define and lead engineering standards, architectural patterns and Infrastructure as Code AI Platform Operations Accountable for the operational availability of TBI's internal AI platforms (Claude, Agentforce, AI assistants) and ongoing AI consumption cost and budget management Own AI usage monitoring: drift, hallucination and misuse pattern detection, partnering with the Director of Security & Compliance, who owns AI security and the Responsible Use Policy Provide the operational foundation that enables TBI's Agentic AI and Generative AI capability pillars Capacity & Observability Own scaling (design and operation), rightsizing and optimisation of cloud and SaaS resources Own application monitoring, alerting and on-call response for in-scope platforms Lead cross-platform test strategy and quality standards Cross-Functional Working Partner with the Digital Leadership to translate business needs (the Digital Roadmap) into platform-level delivery (Platform Roadmaps) Partner with the Director of Security & Compliance on identity, access, secret management and DevSecOps practices embedded in CI/CD Partner with the Enterprise Architect on significant technical decisions and integration patterns Support the CTO with platform investment cases, vendor negotiation for strategic platforms and Executive-level reporting on platform health Person Specification Significant senior leadership experience running enterprise application functions in a mid-to-large global organisation Deep expertise in at least two of: Salesforce, Workday, and Microsoft 365 / Azure or AWS as enterprise platforms (configuration, integration, governance, licensing, support) Demonstrable experience embedding modern engineering practice incl. CI/CD pipelines, source control governance, environment management, release management, automated testing, in a SaaS-heavy environment Track record of building and running Centres of Excellence around major platforms Experience operationalising AI platforms and managing AI consumption cost is a strong advantage Strong understanding of how applications-layer decisions intersect with security, identity, data and architecture, and a collaborative working style with peers in those functions Experience managing technical leads and platform specialists, and a track record of developing them Comfortable operating at executive level on platform investment cases and roadmap trade-offs Pragmatic and delivery-oriented; able to make and defend decisions about where to invest engineering effort Open and progressive; bold and pragmatic; an optimistic changemaker - aligned with TBI's core beliefs Candidates must have the legal right to work in the UK to apply for this role. We reserve the right to close this role early if we receive a sufficient number of applications. Closing Date:2026-08-09
18/07/2026
Full time
Director of ApplicationsApplylocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR002145# We don't just talk, we do. Lead the change with us. At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere.We are a global team of over 800 changemakers, operating in more than 40 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world's biggest challenges. We're all here at TBI to make a difference.In a world of ever more complex challenges, we believe diversity of background and perspective is a strength. We pride ourselves on a culture that values and nurtures difference. We are dedicated to unlocking potential, not only for the countries we work in but also for each of our team members. No matter where you're from or who you are, if you're passionate about the transformative power of progressive politics, we invite you to build a better future with us.# Role Summary TBI's Digital function exists to enable the Institute's global mission by ensuring our people have the platforms, applications and engineering capability to operate effectively at scale. Following a period of foundational delivery, including the establishment of Cyber Essentials+ certification, a live SOC, Salesforce as our CRM platform, the stabilisation of our Workday investment, and the building of our data warehouse foundations, Digital is moving into a phase focused on platform maturity, AI-enabled operations and engineering excellence.The Director of Applications is a new, senior role accountable for the availability, configuration and ongoing evolution of TBI's core business platforms: Salesforce, Workday, and Microsoft 365 / Azure, together with the engineering practice, AI platform operations and platform-level roadmaps that underpin them. Reporting to the CTO, this role leads the Applications function, owns the platform Centre of Excellence, and provides the technical leadership that translates business needs into delivered platform capability.You will be an experienced applications leader with deep expertise in SaaS platforms, modern engineering practice (CI/CD, source control, environment and release management, test automation) and the operational realities of running mission-critical business systems globally. You will work closely with the CTO, the Head of Digital Transformation & Performance, the Enterprise Architect, the Director of Security & Compliance, and the platform leads to ensure our applications estate enables rather than constrains TBI's ambitions. Key Responsibilities Platform Leadership Accountable for the availability, configuration and ongoing management of TBI's three strategic platforms: Salesforce, Workday, and Microsoft 365 / Azure Own the platform-level roadmaps that enable delivery of the Digital Roadmap, in close collaboration with the Digital Leadership Team and Platform Leads Establish and lead the platform Centre of Excellence; platform-specific standards, delivery patterns and an internal community across the platform leads and developers Line management responsibility for the Build team Engineering Practice Own engineering practice across the Applications function: source control and repository governance (GitHub, Salesforce via Gearset), CI/CD pipelines, environment management (dev/test/UAT/prod parity and access), release management and test strategy / automation Define and enforce technical execution standards for releases, distinct from the change control approval process Define and lead engineering standards, architectural patterns and Infrastructure as Code AI Platform Operations Accountable for the operational availability of TBI's internal AI platforms (Claude, Agentforce, AI assistants) and ongoing AI consumption cost and budget management Own AI usage monitoring: drift, hallucination and misuse pattern detection, partnering with the Director of Security & Compliance, who owns AI security and the Responsible Use Policy Provide the operational foundation that enables TBI's Agentic AI and Generative AI capability pillars Capacity & Observability Own scaling (design and operation), rightsizing and optimisation of cloud and SaaS resources Own application monitoring, alerting and on-call response for in-scope platforms Lead cross-platform test strategy and quality standards Cross-Functional Working Partner with the Digital Leadership to translate business needs (the Digital Roadmap) into platform-level delivery (Platform Roadmaps) Partner with the Director of Security & Compliance on identity, access, secret management and DevSecOps practices embedded in CI/CD Partner with the Enterprise Architect on significant technical decisions and integration patterns Support the CTO with platform investment cases, vendor negotiation for strategic platforms and Executive-level reporting on platform health Person Specification Significant senior leadership experience running enterprise application functions in a mid-to-large global organisation Deep expertise in at least two of: Salesforce, Workday, and Microsoft 365 / Azure or AWS as enterprise platforms (configuration, integration, governance, licensing, support) Demonstrable experience embedding modern engineering practice incl. CI/CD pipelines, source control governance, environment management, release management, automated testing, in a SaaS-heavy environment Track record of building and running Centres of Excellence around major platforms Experience operationalising AI platforms and managing AI consumption cost is a strong advantage Strong understanding of how applications-layer decisions intersect with security, identity, data and architecture, and a collaborative working style with peers in those functions Experience managing technical leads and platform specialists, and a track record of developing them Comfortable operating at executive level on platform investment cases and roadmap trade-offs Pragmatic and delivery-oriented; able to make and defend decisions about where to invest engineering effort Open and progressive; bold and pragmatic; an optimistic changemaker - aligned with TBI's core beliefs Candidates must have the legal right to work in the UK to apply for this role. We reserve the right to close this role early if we receive a sufficient number of applications. Closing Date:2026-08-09
Marketing / Business Development Executive We are offering an exciting opportunity for an experienced and self motivated Marketing / Business Development Executive to join the VIA Creative team. Requirements You should be degree qualified within the field of marketing, sales and business development. The position would suit someone with a minimum of 2 years of business development and marketing experience and an awareness and interest in creative, web & digital media. Reporting directly to the Managing Director; you will be responsible for the marketing, sales and business development activities for the company and hold team members accountable to deliver on the strategic goals and delivering a clear return on investment. You will work closely with the full team to communicate the company's value and service offering to our target markets. The main attributes for this role are business development, sales (both telesales and client facing) customer service development, networking, digital and marketing strategy planning plus management of the agency's social media and e marketing development. Responsibilities Manage accurate sales and enquiry pipeline records Help source and process new prospects and leads, from initial enquiry through to conversion and after sales Follow marketing budgets set by the company Set and execute the agency's marketing plan across all channels with weekly and monthly targets Maintain accurate and consistent brand messages across all media platforms Work across all business areas to develop marketing plans and target new customers through social media, e marketing, direct marketing and through events and networking Maintain relationships with existing clients Have a good level of awareness and knowledge of creative and digital media Attend trade shows where applicable Develop and deliver presentations to sell the services of the agency Skills Strong work ethic - go above and beyond what is needed Excellent communication skills both written and verbal Team player Focused and driven Self motivated Analytical Strategic mindset Honesty and integrity Friendly and approachable Salary range: Depending on experience Introduction to a wide range of clients in many different sectors meaning no day is ever the same Ability to help shape the destiny of a small but fast paced, creative digital agency Free on site car parking with easy public transport links Web / Software Developer We are looking for a well rounded, junior to mid level (or exceptional graduate) web/software developer to join the VIA Creative team. Requirements You will be responsible for helping deliver all aspects of web development output through the studio for our wide range of clients in different sectors and industries. You will be expected to have the following skill sets. Essential Skills HTML5/CSS3 Grunt or Gulp task runners Experience in at least one CMS PHP/MySQL Object oriented programming Basic server administration (Linux) Laravel (or other modern MVC framework) Degree or similar qualified web developer Nice to have ECMAScript 6 MODx Framework/CMS Ansible and Vagrant October CMS Skills & Benefits Salary range: Depending on experience Own laptop with latest CS software Free on site car parking with easy public transport links Ability to help shape the destiny of a small but fast paced, creative studio Unlimited cups of tea and/or coffee Unit 2G Brighouse Business Village Brighouse Road Middlesbrough TS2 1RT
18/07/2026
Full time
Marketing / Business Development Executive We are offering an exciting opportunity for an experienced and self motivated Marketing / Business Development Executive to join the VIA Creative team. Requirements You should be degree qualified within the field of marketing, sales and business development. The position would suit someone with a minimum of 2 years of business development and marketing experience and an awareness and interest in creative, web & digital media. Reporting directly to the Managing Director; you will be responsible for the marketing, sales and business development activities for the company and hold team members accountable to deliver on the strategic goals and delivering a clear return on investment. You will work closely with the full team to communicate the company's value and service offering to our target markets. The main attributes for this role are business development, sales (both telesales and client facing) customer service development, networking, digital and marketing strategy planning plus management of the agency's social media and e marketing development. Responsibilities Manage accurate sales and enquiry pipeline records Help source and process new prospects and leads, from initial enquiry through to conversion and after sales Follow marketing budgets set by the company Set and execute the agency's marketing plan across all channels with weekly and monthly targets Maintain accurate and consistent brand messages across all media platforms Work across all business areas to develop marketing plans and target new customers through social media, e marketing, direct marketing and through events and networking Maintain relationships with existing clients Have a good level of awareness and knowledge of creative and digital media Attend trade shows where applicable Develop and deliver presentations to sell the services of the agency Skills Strong work ethic - go above and beyond what is needed Excellent communication skills both written and verbal Team player Focused and driven Self motivated Analytical Strategic mindset Honesty and integrity Friendly and approachable Salary range: Depending on experience Introduction to a wide range of clients in many different sectors meaning no day is ever the same Ability to help shape the destiny of a small but fast paced, creative digital agency Free on site car parking with easy public transport links Web / Software Developer We are looking for a well rounded, junior to mid level (or exceptional graduate) web/software developer to join the VIA Creative team. Requirements You will be responsible for helping deliver all aspects of web development output through the studio for our wide range of clients in different sectors and industries. You will be expected to have the following skill sets. Essential Skills HTML5/CSS3 Grunt or Gulp task runners Experience in at least one CMS PHP/MySQL Object oriented programming Basic server administration (Linux) Laravel (or other modern MVC framework) Degree or similar qualified web developer Nice to have ECMAScript 6 MODx Framework/CMS Ansible and Vagrant October CMS Skills & Benefits Salary range: Depending on experience Own laptop with latest CS software Free on site car parking with easy public transport links Ability to help shape the destiny of a small but fast paced, creative studio Unlimited cups of tea and/or coffee Unit 2G Brighouse Business Village Brighouse Road Middlesbrough TS2 1RT
Marketing/Business Development Executive We are offering an exciting opportunity for an experienced and self motivated Marketing / Business Development Executive to join the VIA Creative team. You should be degree qualified within the field of marketing, sales and business development. The position would suit someone with a minimum of 2 years of business development and marketing experience and an awareness and interest in creative, web & digital media. Reporting directly to the Managing Director; you will be responsible for the marketing, sales and business development activities for the company and hold team members accountable to deliver on the strategic goals and delivering a clear return on investment. You will work closely with the full team to communicate the company's value and service offering to our target markets. The main attributes for this role are business development, sales (both telesales and client facing) customer service development, networking, digital and marketing strategy planning plus management of the agency's social media and e-marketing development. Manage accurate sales and enquiry pipeline records Help source and process new prospects and leads, from initial enquiry through to conversion and after sales Follow marketing budgets set by the company Set and execute the agency's marketing plan across all channels with weekly and monthly targets Maintain accurate and consistent brand messages across all media platforms Work across all business areas to develop marketing plans and target new customers through social media, e-marketing, direct marketing and through events and networking Maintain relationships with existing clients Other key duties for this role include: Have a good level of awareness and knowledge of creative and digital media Attend trade shows where applicable Develop and deliver presentations to sell the services of the agency Skills to pay the bills: Strong work ethic - go above and beyond what is needed Have excellent communication skills both written and verbal Being a team player is key to this role and company Focused and driven Self motivated Analytical with your approaches Strategic mind set Honesty and integrity Friendly and approachable Salary range: Depending on experience Introduction to a wide range of clients in many different sectors meaning no day is ever the same Ability to help shape the destiny of a small but fast paced, creative digital agency Free on site car parking with easy public transport links Web & Software Developer - Front End You will be responsible for helping deliver all aspects of web development output through the studio for our wide range of clients in different sectors and industries. You will be expected to have the following skill sets. HTML5/CSS3 Grunt or Gulp task runners Experience in at least one CMS Nice to have, but not essential: ECMAScript 6 Basic server administration (Linux) Laravel (or other modern MVC framework) Skills You will have the essential coding competencies required of a degree (or similar) qualified web developer You will have either least 1 year post graduate commercial agency/studio experience or be a dynamic graduate looking for your first agency role You have an affinity with all things code, web, social media and digital that working in a creative environment will bring to our clients An understanding of SEO/PPC and associated digital marketing knowledge is beneficial, but not required Awareness of general studio protocols including admin/project management/job tracking Salary range: Depending on experience Own laptop with latest CS software Free on site car parking with easy public transport links Ability to help shape the destiny of a small but fast paced, creative studio Web & Software Developer - Back End You will be responsible for helping deliver all aspects of web development output through the studio for our wide range of clients in different sectors and industries. You will be expected to have the following skill sets. PHP/MySQL Object oriented programming HTML5/CSS3 Basic server administration (Linux) Laravel (or other modern MVC framework) Nice to have, but not essential: ECMAScript 6 Grunt or Gulp task runners MODx Framework/CMS Ansible and Vagrant October CMS Skills You will have the essential coding competencies required of a degree (or similar) qualified web developer You will have at least 1-3 years post graduate commercial agency/studio experience (or have worked in a similar fast paced design agency) or at least be a dynamic graduate looking for your first agency role You have an affinity with all things code, web, social media and digital that working in a creative environment will bring to our clients A knowledge of app development is a bonus but not essential An understanding of SEO/PPC and associated digital marketing knowledge Awareness of general studio protocols including admin/project management/job tracking Salary range: Depending on experience Own laptop with latest CS software Free on site car parking with easy public transport links Ability to help shape the destiny of a small but fast paced, creative studio Unlimited cups of tea and/or coffee
18/07/2026
Full time
Marketing/Business Development Executive We are offering an exciting opportunity for an experienced and self motivated Marketing / Business Development Executive to join the VIA Creative team. You should be degree qualified within the field of marketing, sales and business development. The position would suit someone with a minimum of 2 years of business development and marketing experience and an awareness and interest in creative, web & digital media. Reporting directly to the Managing Director; you will be responsible for the marketing, sales and business development activities for the company and hold team members accountable to deliver on the strategic goals and delivering a clear return on investment. You will work closely with the full team to communicate the company's value and service offering to our target markets. The main attributes for this role are business development, sales (both telesales and client facing) customer service development, networking, digital and marketing strategy planning plus management of the agency's social media and e-marketing development. Manage accurate sales and enquiry pipeline records Help source and process new prospects and leads, from initial enquiry through to conversion and after sales Follow marketing budgets set by the company Set and execute the agency's marketing plan across all channels with weekly and monthly targets Maintain accurate and consistent brand messages across all media platforms Work across all business areas to develop marketing plans and target new customers through social media, e-marketing, direct marketing and through events and networking Maintain relationships with existing clients Other key duties for this role include: Have a good level of awareness and knowledge of creative and digital media Attend trade shows where applicable Develop and deliver presentations to sell the services of the agency Skills to pay the bills: Strong work ethic - go above and beyond what is needed Have excellent communication skills both written and verbal Being a team player is key to this role and company Focused and driven Self motivated Analytical with your approaches Strategic mind set Honesty and integrity Friendly and approachable Salary range: Depending on experience Introduction to a wide range of clients in many different sectors meaning no day is ever the same Ability to help shape the destiny of a small but fast paced, creative digital agency Free on site car parking with easy public transport links Web & Software Developer - Front End You will be responsible for helping deliver all aspects of web development output through the studio for our wide range of clients in different sectors and industries. You will be expected to have the following skill sets. HTML5/CSS3 Grunt or Gulp task runners Experience in at least one CMS Nice to have, but not essential: ECMAScript 6 Basic server administration (Linux) Laravel (or other modern MVC framework) Skills You will have the essential coding competencies required of a degree (or similar) qualified web developer You will have either least 1 year post graduate commercial agency/studio experience or be a dynamic graduate looking for your first agency role You have an affinity with all things code, web, social media and digital that working in a creative environment will bring to our clients An understanding of SEO/PPC and associated digital marketing knowledge is beneficial, but not required Awareness of general studio protocols including admin/project management/job tracking Salary range: Depending on experience Own laptop with latest CS software Free on site car parking with easy public transport links Ability to help shape the destiny of a small but fast paced, creative studio Web & Software Developer - Back End You will be responsible for helping deliver all aspects of web development output through the studio for our wide range of clients in different sectors and industries. You will be expected to have the following skill sets. PHP/MySQL Object oriented programming HTML5/CSS3 Basic server administration (Linux) Laravel (or other modern MVC framework) Nice to have, but not essential: ECMAScript 6 Grunt or Gulp task runners MODx Framework/CMS Ansible and Vagrant October CMS Skills You will have the essential coding competencies required of a degree (or similar) qualified web developer You will have at least 1-3 years post graduate commercial agency/studio experience (or have worked in a similar fast paced design agency) or at least be a dynamic graduate looking for your first agency role You have an affinity with all things code, web, social media and digital that working in a creative environment will bring to our clients A knowledge of app development is a bonus but not essential An understanding of SEO/PPC and associated digital marketing knowledge Awareness of general studio protocols including admin/project management/job tracking Salary range: Depending on experience Own laptop with latest CS software Free on site car parking with easy public transport links Ability to help shape the destiny of a small but fast paced, creative studio Unlimited cups of tea and/or coffee
The Team + The Role Pendo's Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team. Early account impact: Assess account health, risks, stakeholder relationships, and the highest priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward. Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves Passion for working with customers and building strong and impactful customer relationships 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture Deep hands on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front end implementations Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization Hands on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to day work rather than light experimentation Experience mentoring or coaching more junior technical team members Nice-to-haves Experience with Pendo, digital adoption platforms, product analytics, or in app experience tooling in an enterprise environment Hands on experience with mobile app development, including Swift, Android, or React Native Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest growing startups, supported by best in class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In office 3 days per week in London, UK Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Benefits: Comprehensive, top tier coverage (medical, dental, life) combined with pension match, equity, and high value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
17/07/2026
Full time
The Team + The Role Pendo's Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team. Early account impact: Assess account health, risks, stakeholder relationships, and the highest priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward. Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves Passion for working with customers and building strong and impactful customer relationships 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture Deep hands on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front end implementations Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization Hands on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to day work rather than light experimentation Experience mentoring or coaching more junior technical team members Nice-to-haves Experience with Pendo, digital adoption platforms, product analytics, or in app experience tooling in an enterprise environment Hands on experience with mobile app development, including Swift, Android, or React Native Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest growing startups, supported by best in class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In office 3 days per week in London, UK Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Benefits: Comprehensive, top tier coverage (medical, dental, life) combined with pension match, equity, and high value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code - testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this "outer loop," helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend - enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery - and we're looking for exceptional talent to help us move even faster. Position Summary As a Professional Services Engagement Manager, you will play a critical role in helping customers accelerate their software delivery transformation with Harness. Acting as the bridge between Sales, Professional Services, and Delivery teams, you will combine technical expertise, consultative selling, and business acumen to shape services engagements that drive measurable customer outcomes. You will partner closely with customers to understand their goals, challenges, and operating environments, then design and position service solutions that maximize the value of the Harness platform. From discovery and solution development to proposal creation and engagement planning, you will serve as a trusted advisor throughout the customer journey. This role is ideal for someone who enjoys operating at the intersection of technology, customer success, and commercial strategy-helping organizations modernize software delivery while driving the growth and impact of Harness Professional Services. About The Role Partner with customers and account teams to understand business objectives, technical requirements, current-state environments, and desired outcomes, positioning Professional Services as a critical enabler of customer success. Lead scoping sessions, discovery workshops, and solution discussions to identify and recommend the appropriate mix of packaged and custom service offerings that accelerate onboarding, adoption, and business value realization. Develop and present professional services proposals, solution recommendations, pricing, and Statements of Work (SOWs) that clearly articulate scope, value, delivery methodology, and customer outcomes. Collaborate with Sales, Customer Success, Implementation Engineering, Technical Program Managers, and delivery partners to ensure service engagements are accurately scoped, staffed, and positioned for successful execution. Support the commercial sales process by guiding customers through service pricing, contractual terms, project assumptions, and implementation approaches while addressing objections and mitigating risk. Drive achievement of Professional Services bookings and margin targets through accurate forecasting, opportunity management, and strategic engagement with key customer accounts. Serve as a trusted advisor to Account Executives and Customer Success teams by identifying services opportunities, coaching stakeholders on service offerings, and integrating services into the standard customer journey. Partner with delivery teams to translate customer requirements into detailed implementation plans and ensure a seamless transition from sales to execution. Communicate customer trends, market feedback, and operational improvement opportunities to leadership and cross-functional teams to enhance service offerings, go to market strategies, and delivery efficiency. Create and deliver enablement content that educates internal teams on Professional Services capabilities, value propositions, methodologies, and best practices for positioning and selling services. Occasionally lead implementation engagements of core Harness modules (CI/CD/STO/IacM) for new customer prospects that require a sales sensitive implementation to be the "landing vehicle" for large deals, through a "Paid Pilot" product sales motion. Instill confidence in prospects about Digital/DevSecOps/AI transformation journey and talk through the best practices, drawing upon personal lived experience as a technical leader and software engineering / devops veteran. About You 5+ years of experience in a technical sales, professional services, solutions consulting, or customer facing role within the software delivery, DevOps, cloud, or developer tooling ecosystem. 5+ years of experience as a manager or technical lead for teams in software engineering, devops software delivery, DevOps, cloud, developer tooling, etc. Strong understanding of modern software delivery practices, including CI/CD, DevOps, platform engineering, cloud native technologies, and software development lifecycle best practices. Proven ability to consult with customers on technical transformation initiatives, helping organizations improve software delivery processes, developer productivity, and operational outcomes. Experience scoping complex technical engagements, developing service proposals, and authoring clear Statements of Work (SOWs) that align customer objectives with delivery outcomes. Demonstrated success positioning and selling professional services offerings, including scoping, discovery, solution development, pricing, forecasting, and commercial negotiations. Strong executive communication, presentation, and stakeholder management skills, with the ability to influence both technical and business audiences. Experience building trusted partnerships across Sales, Customer Success, Services, and Engineering teams to drive successful customer outcomes. Proficiency with Salesforce and related sales operations tools for opportunity management, forecasting, pipeline visibility, and quoting. A customer first mindset, strong business acumen, and the ability to balance technical depth with commercial objectives. Passion for emerging trends in DevOps, software delivery, platform engineering, and developer productivity technologies. Work Location: London, England What You Will Have at Harness Comprehensive healthcare benefits Flexible work schedule Paid Time Off and Parental Leave Monthly, quarterly, and annual social and team building events Monthly internet reimbursement Quarterly Harness TGIF Off / 4 days Harness In The News Accelerating Our Mission to Bring AI to Everything After Code Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation How Harness runs 16 "startups within a startup" at scale Jyoti Bansal Harness Research Shows AI Visibility Crisis Fueling Security Nightmare Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. At Harness, we care about your privacy and are committed to protecting your personal data. For additional information on this topic, you can visit our privacy Portal: Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency.
17/07/2026
Full time
Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code - testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this "outer loop," helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend - enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery - and we're looking for exceptional talent to help us move even faster. Position Summary As a Professional Services Engagement Manager, you will play a critical role in helping customers accelerate their software delivery transformation with Harness. Acting as the bridge between Sales, Professional Services, and Delivery teams, you will combine technical expertise, consultative selling, and business acumen to shape services engagements that drive measurable customer outcomes. You will partner closely with customers to understand their goals, challenges, and operating environments, then design and position service solutions that maximize the value of the Harness platform. From discovery and solution development to proposal creation and engagement planning, you will serve as a trusted advisor throughout the customer journey. This role is ideal for someone who enjoys operating at the intersection of technology, customer success, and commercial strategy-helping organizations modernize software delivery while driving the growth and impact of Harness Professional Services. About The Role Partner with customers and account teams to understand business objectives, technical requirements, current-state environments, and desired outcomes, positioning Professional Services as a critical enabler of customer success. Lead scoping sessions, discovery workshops, and solution discussions to identify and recommend the appropriate mix of packaged and custom service offerings that accelerate onboarding, adoption, and business value realization. Develop and present professional services proposals, solution recommendations, pricing, and Statements of Work (SOWs) that clearly articulate scope, value, delivery methodology, and customer outcomes. Collaborate with Sales, Customer Success, Implementation Engineering, Technical Program Managers, and delivery partners to ensure service engagements are accurately scoped, staffed, and positioned for successful execution. Support the commercial sales process by guiding customers through service pricing, contractual terms, project assumptions, and implementation approaches while addressing objections and mitigating risk. Drive achievement of Professional Services bookings and margin targets through accurate forecasting, opportunity management, and strategic engagement with key customer accounts. Serve as a trusted advisor to Account Executives and Customer Success teams by identifying services opportunities, coaching stakeholders on service offerings, and integrating services into the standard customer journey. Partner with delivery teams to translate customer requirements into detailed implementation plans and ensure a seamless transition from sales to execution. Communicate customer trends, market feedback, and operational improvement opportunities to leadership and cross-functional teams to enhance service offerings, go to market strategies, and delivery efficiency. Create and deliver enablement content that educates internal teams on Professional Services capabilities, value propositions, methodologies, and best practices for positioning and selling services. Occasionally lead implementation engagements of core Harness modules (CI/CD/STO/IacM) for new customer prospects that require a sales sensitive implementation to be the "landing vehicle" for large deals, through a "Paid Pilot" product sales motion. Instill confidence in prospects about Digital/DevSecOps/AI transformation journey and talk through the best practices, drawing upon personal lived experience as a technical leader and software engineering / devops veteran. About You 5+ years of experience in a technical sales, professional services, solutions consulting, or customer facing role within the software delivery, DevOps, cloud, or developer tooling ecosystem. 5+ years of experience as a manager or technical lead for teams in software engineering, devops software delivery, DevOps, cloud, developer tooling, etc. Strong understanding of modern software delivery practices, including CI/CD, DevOps, platform engineering, cloud native technologies, and software development lifecycle best practices. Proven ability to consult with customers on technical transformation initiatives, helping organizations improve software delivery processes, developer productivity, and operational outcomes. Experience scoping complex technical engagements, developing service proposals, and authoring clear Statements of Work (SOWs) that align customer objectives with delivery outcomes. Demonstrated success positioning and selling professional services offerings, including scoping, discovery, solution development, pricing, forecasting, and commercial negotiations. Strong executive communication, presentation, and stakeholder management skills, with the ability to influence both technical and business audiences. Experience building trusted partnerships across Sales, Customer Success, Services, and Engineering teams to drive successful customer outcomes. Proficiency with Salesforce and related sales operations tools for opportunity management, forecasting, pipeline visibility, and quoting. A customer first mindset, strong business acumen, and the ability to balance technical depth with commercial objectives. Passion for emerging trends in DevOps, software delivery, platform engineering, and developer productivity technologies. Work Location: London, England What You Will Have at Harness Comprehensive healthcare benefits Flexible work schedule Paid Time Off and Parental Leave Monthly, quarterly, and annual social and team building events Monthly internet reimbursement Quarterly Harness TGIF Off / 4 days Harness In The News Accelerating Our Mission to Bring AI to Everything After Code Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation How Harness runs 16 "startups within a startup" at scale Jyoti Bansal Harness Research Shows AI Visibility Crisis Fueling Security Nightmare Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. At Harness, we care about your privacy and are committed to protecting your personal data. For additional information on this topic, you can visit our privacy Portal: Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (), or you can contact your local law enforcement agency.
London, UK The Team + The Role Pendo's Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team. Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward. Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed. Who You Are You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI-curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves Passion for working with customers and building strong and impactful customer relationships 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture. Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements. Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs. Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization. Hands on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day to day work rather than light experimentation. Experience mentoring or coaching more junior technical team members. Nice-to-haves Experience with Pendo, digital adoption platforms, product analytics, or in app experience tooling in an enterprise environment. Hands on experience with mobile app development, including Swift, Android, or React Native. Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation. Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team. About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In office 3 days per week in London, UK Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Benefits: Comprehensive, top tier coverage (medical, dental, life) combined with pension match, equity, and high value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
17/07/2026
Full time
London, UK The Team + The Role Pendo's Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team. Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward. Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed. Who You Are You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI-curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves Passion for working with customers and building strong and impactful customer relationships 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture. Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements. Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs. Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization. Hands on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day to day work rather than light experimentation. Experience mentoring or coaching more junior technical team members. Nice-to-haves Experience with Pendo, digital adoption platforms, product analytics, or in app experience tooling in an enterprise environment. Hands on experience with mobile app development, including Swift, Android, or React Native. Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation. Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team. About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In office 3 days per week in London, UK Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Benefits: Comprehensive, top tier coverage (medical, dental, life) combined with pension match, equity, and high value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Overview We're Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement. Within Group Technology & Digital, our Platform function is central to enabling scalable, secure, and high-performing digital capabilities across all banners. We are looking for a Lead Programme Manager - Platform to provide strategic leadership across complex, multi-workstream programmes that underpin our technology transformation agenda. You will provide end-to-end leadership and oversight across critical platform programmes, ensuring successful delivery of complex initiatives, optimise resource utilisation, strengthen governance, and drive measurable business value across the portfolio. What's the job? Lead end-to-end delivery of complex, multi-country platform programmes, aligning technology, digital and business teams Own integrated plans and drive delivery of measurable business outcomes across interdependent workstreams Manage risks, dependencies and sequencing across a fast-paced retail portfolio to keep programmes on track Build and lead high-performing programme teams, coaching PMs and strengthening delivery capability Shape and oversee delivery pipelines aligned to strategic priorities and evolving customer needs Act as a trusted partner to senior stakeholders, providing clear insight to support decisions and investment trade-offs Drive strong governance, financial control and continuous improvement to deliver consistent, scalable programme outcomes What you'll bring Proven experience leading large-scale, complex programme or portfolio delivery in enterprise environments, with a deep understanding of programme governance, financial control and delivery assurance Ability to manage and develop programme/project management teams Experience operating across multiple stakeholders, including senior executive leadership Strong capability in strategic planning, prioritisation, and portfolio delivery management Demonstrated ability to manage risk, dependencies, and delivery uncertainty at scale Experience building standards, frameworks, and delivery maturity within organisations How We Work We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration. We value the perspectives new team members bring and encourage you to apply - even if you don't meet 100% of the requirements. What We Offer An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits. Diversity & InclusionOur customers come from all walks of life - and so do we. We're committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation. Interested? Great, apply now and help us to Power the Possible.
16/07/2026
Full time
Overview We're Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement. Within Group Technology & Digital, our Platform function is central to enabling scalable, secure, and high-performing digital capabilities across all banners. We are looking for a Lead Programme Manager - Platform to provide strategic leadership across complex, multi-workstream programmes that underpin our technology transformation agenda. You will provide end-to-end leadership and oversight across critical platform programmes, ensuring successful delivery of complex initiatives, optimise resource utilisation, strengthen governance, and drive measurable business value across the portfolio. What's the job? Lead end-to-end delivery of complex, multi-country platform programmes, aligning technology, digital and business teams Own integrated plans and drive delivery of measurable business outcomes across interdependent workstreams Manage risks, dependencies and sequencing across a fast-paced retail portfolio to keep programmes on track Build and lead high-performing programme teams, coaching PMs and strengthening delivery capability Shape and oversee delivery pipelines aligned to strategic priorities and evolving customer needs Act as a trusted partner to senior stakeholders, providing clear insight to support decisions and investment trade-offs Drive strong governance, financial control and continuous improvement to deliver consistent, scalable programme outcomes What you'll bring Proven experience leading large-scale, complex programme or portfolio delivery in enterprise environments, with a deep understanding of programme governance, financial control and delivery assurance Ability to manage and develop programme/project management teams Experience operating across multiple stakeholders, including senior executive leadership Strong capability in strategic planning, prioritisation, and portfolio delivery management Demonstrated ability to manage risk, dependencies, and delivery uncertainty at scale Experience building standards, frameworks, and delivery maturity within organisations How We Work We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration. We value the perspectives new team members bring and encourage you to apply - even if you don't meet 100% of the requirements. What We Offer An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits. Diversity & InclusionOur customers come from all walks of life - and so do we. We're committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation. Interested? Great, apply now and help us to Power the Possible.
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference; and we're now scaling that expertise into large, high-stakes AI adoption programmes across the public sector. Overview We're looking for a Lead Technical Architect (AI) to act as the technical authority for a full-scale AI Operating Model and Responsible AI Governance Framework at a central government department. This is a large, high-visibility AI adoption and scale-up programme covering systems and services handling high-volume, sensitive public sector data. You'll work as part of a collaborative "Rainbow Team" alongside civil servants, with a mission that goes beyond delivery: build sustainable internal capability so the department can eventually operate and govern its own AI capability without long-term reliance on external suppliers. Key Responsibilities Architectural Leadership & Integration Design and implement enterprise-grade AI platforms - including semantic search, Retrieval-Augmented Generation (RAG), and broader generative AI/agentic capabilities - integrating cleanly with the department's complex Legacy and multi-cloud environments. Responsible AI Governance Embed end-to-end responsible AI controls across the full life cycle: alignment with the Algorithmic Transparency Recording Standard (ATRS), NCSC "Secure by Design" principles, and active mitigation of algorithmic bias. Ensure every system operates as a decision-support tool that enforces meaningful human control. Risk & Value Management Navigate trade-offs between value, risk, pace, and quality using HM Treasury Orange Book and Technology-Organisation-Environment (ToE) frameworks. Identify and resolve systemic risks via Joint Risk Registers. Zero-Dependency Handover & Capability Uplift Co-deliver within blended agile teams. Drive knowledge transfer using the OKUA (Ownership, Knowledge, Understanding, Awareness) framework and "Docs-as-Code" practices so internal staff can independently operate and govern AI capability long after the engagement ends. Environmental Sustainability (Green AI) Design low-modality, energy-efficient AI architectures aligned with "Circularity Performance Requirements" (Buy Better, Use Better, Use Longer), supporting Net Zero 2030/2040 commitments. Required Skills & Experience Mapped to the Government Digital and Data (DDaT) framework: Technical Design Throughout the Life Cycle (Expert) : technical designs for high-risk, high-impact, high-complexity systems; leading others toward organisational objectives; refining standards from feedback. Architecture Communication (Expert): communicating complex or contentious architecture to technical and non-technical stakeholders at all levels; mediating difficult discussions; securing executive buy-in. Making Architectural Decisions (Practitioner): medium-to-high-risk design decisions spanning multiple domains; active contribution to architectural governance and assurance boards. Architect for the Whole Context (Practitioner): tracking emerging AI and technology trends; influencing colleagues across the organisation to solve or mitigate problems. Strategy Design (Practitioner): defining architectural principles, AI patterns, and strategic vision aligned to wider government objectives; building implementation roadmaps. Community Collaboration (Practitioner): proactive networking, resolving team-dynamics issues, using Agile health checks to strengthen the multidisciplinary delivery team. Alongside the DDaT competencies, given the scale of this programme, hands-on depth across the modern AI engineering stack is essential, not just RAG in isolation: Semantic search, vector/embedding infrastructure, and retrieval architecture design LLM orchestration and agentic frameworks (eg LangChain/LlamaIndex-style tooling, multi-agent patterns) LLM evaluation, guardrails, and red-teaming tooling (hallucination detection, safety/bias testing) LLMOps/MLOps: model versioning, deployment pipelines, monitoring, and rollback for AI services in production Fine-tuning and parameter-efficient adaptation techniques where appropriate to use case Data engineering for AI: ingestion, cleaning, and lineage across Legacy and multi-cloud sources Infrastructure-as-Code and CI/CD practices adapted for AI workloads, with strong observability Secure-by-design engineering appropriate to sensitive public-sector data (identity, access control, data protection) Desirable Experience AWS/Azure/GCP architecture certifications, AI related certifications most desirable. Experience contributing to GOV.UK Service Standard Alpha or beta assessments Prior delivery of AI or digital services within UK central government or wider public sector Familiarity with ATRS submissions, HM Treasury Orange Book, or equivalent public-sector risk/assurance frameworks Open-source contributions or active engagement in engineering/AI communities Experience designing for sustainability/Green IT commitments Location and Working Pattern Hybrid, based from Newcastle upon Tyne, with on-site attendance required for workshops, knowledge-transfer sessions, and onboarding. All production systems and data access must be performed solely from within the UK. How We Work Our values: Collaboration: we are stronger as a team than as individuals; we tackle problems and celebrate wins together. Create Value Early: we find the quickest route from idea to product, because our clients rely on us to do what's best. Integrity: teamwork requires trust; we can always be relied upon to uphold the highest standards. Commitment: no matter what, no matter how, we give our 100% to keeping our promises and achieving our goals. Diversity and Inclusion: we believe diversity drives innovation and better outcomes, and we're committed to an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout recruitment and employment to ensure equal opportunity for all.
16/07/2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference; and we're now scaling that expertise into large, high-stakes AI adoption programmes across the public sector. Overview We're looking for a Lead Technical Architect (AI) to act as the technical authority for a full-scale AI Operating Model and Responsible AI Governance Framework at a central government department. This is a large, high-visibility AI adoption and scale-up programme covering systems and services handling high-volume, sensitive public sector data. You'll work as part of a collaborative "Rainbow Team" alongside civil servants, with a mission that goes beyond delivery: build sustainable internal capability so the department can eventually operate and govern its own AI capability without long-term reliance on external suppliers. Key Responsibilities Architectural Leadership & Integration Design and implement enterprise-grade AI platforms - including semantic search, Retrieval-Augmented Generation (RAG), and broader generative AI/agentic capabilities - integrating cleanly with the department's complex Legacy and multi-cloud environments. Responsible AI Governance Embed end-to-end responsible AI controls across the full life cycle: alignment with the Algorithmic Transparency Recording Standard (ATRS), NCSC "Secure by Design" principles, and active mitigation of algorithmic bias. Ensure every system operates as a decision-support tool that enforces meaningful human control. Risk & Value Management Navigate trade-offs between value, risk, pace, and quality using HM Treasury Orange Book and Technology-Organisation-Environment (ToE) frameworks. Identify and resolve systemic risks via Joint Risk Registers. Zero-Dependency Handover & Capability Uplift Co-deliver within blended agile teams. Drive knowledge transfer using the OKUA (Ownership, Knowledge, Understanding, Awareness) framework and "Docs-as-Code" practices so internal staff can independently operate and govern AI capability long after the engagement ends. Environmental Sustainability (Green AI) Design low-modality, energy-efficient AI architectures aligned with "Circularity Performance Requirements" (Buy Better, Use Better, Use Longer), supporting Net Zero 2030/2040 commitments. Required Skills & Experience Mapped to the Government Digital and Data (DDaT) framework: Technical Design Throughout the Life Cycle (Expert) : technical designs for high-risk, high-impact, high-complexity systems; leading others toward organisational objectives; refining standards from feedback. Architecture Communication (Expert): communicating complex or contentious architecture to technical and non-technical stakeholders at all levels; mediating difficult discussions; securing executive buy-in. Making Architectural Decisions (Practitioner): medium-to-high-risk design decisions spanning multiple domains; active contribution to architectural governance and assurance boards. Architect for the Whole Context (Practitioner): tracking emerging AI and technology trends; influencing colleagues across the organisation to solve or mitigate problems. Strategy Design (Practitioner): defining architectural principles, AI patterns, and strategic vision aligned to wider government objectives; building implementation roadmaps. Community Collaboration (Practitioner): proactive networking, resolving team-dynamics issues, using Agile health checks to strengthen the multidisciplinary delivery team. Alongside the DDaT competencies, given the scale of this programme, hands-on depth across the modern AI engineering stack is essential, not just RAG in isolation: Semantic search, vector/embedding infrastructure, and retrieval architecture design LLM orchestration and agentic frameworks (eg LangChain/LlamaIndex-style tooling, multi-agent patterns) LLM evaluation, guardrails, and red-teaming tooling (hallucination detection, safety/bias testing) LLMOps/MLOps: model versioning, deployment pipelines, monitoring, and rollback for AI services in production Fine-tuning and parameter-efficient adaptation techniques where appropriate to use case Data engineering for AI: ingestion, cleaning, and lineage across Legacy and multi-cloud sources Infrastructure-as-Code and CI/CD practices adapted for AI workloads, with strong observability Secure-by-design engineering appropriate to sensitive public-sector data (identity, access control, data protection) Desirable Experience AWS/Azure/GCP architecture certifications, AI related certifications most desirable. Experience contributing to GOV.UK Service Standard Alpha or beta assessments Prior delivery of AI or digital services within UK central government or wider public sector Familiarity with ATRS submissions, HM Treasury Orange Book, or equivalent public-sector risk/assurance frameworks Open-source contributions or active engagement in engineering/AI communities Experience designing for sustainability/Green IT commitments Location and Working Pattern Hybrid, based from Newcastle upon Tyne, with on-site attendance required for workshops, knowledge-transfer sessions, and onboarding. All production systems and data access must be performed solely from within the UK. How We Work Our values: Collaboration: we are stronger as a team than as individuals; we tackle problems and celebrate wins together. Create Value Early: we find the quickest route from idea to product, because our clients rely on us to do what's best. Integrity: teamwork requires trust; we can always be relied upon to uphold the highest standards. Commitment: no matter what, no matter how, we give our 100% to keeping our promises and achieving our goals. Diversity and Inclusion: we believe diversity drives innovation and better outcomes, and we're committed to an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout recruitment and employment to ensure equal opportunity for all.
Overview Business Development Executive - Marine, Trade & Aviation Penningtons Manches Cooper is a leading UK and international law firm, recognised for combining legal expertise with a deep understanding of our clients' commercial objectives. With over 400 specialist lawyers, we provide a full-service offering tailored to the needs of businesses and individuals, delivering high-quality, practical legal advice across a range of sectors. Our Marketing and Business Development team plays a central role in driving the firm's strategic growth ambitions. Comprising 28 dedicated professionals, the team has been recognised as a finalist for Best Business Support Team at the British Legal Awards in both 2024 and 2025, reflecting its impact in delivering commercially focused and innovative BD initiatives across the firm and a testament to its collaborative approach. We are looking for an ambitious and commercially minded Business Development Executive to join our team. This is an excellent opportunity for someone to develop their career in a collaborative, high-performing environment working closely with senior stakeholders across an international platform. The role This is a global role based in our London office, supporting our Marine, Trade and Aviation (MTA) practice a highly regarded, internationally focused group operating across the UK, Spain, France, Greece and Singapore. You will work closely with the BD Manager and partners to play a key role in delivering and supporting the team's business development and marketing strategy. This includes contributing to client development initiatives, campaigns, events and profile-raising activities, while building strong relationships with stakeholders across the firm. Responsibilities Client, practice and sector development Support the delivery and implementation of practice and sector business plans Build a strong understanding of the team's clients, markets and strategic priorities Maintain high-quality CRM data and support the use of client insight to drive targeted BD activity Coordinate and contribute to legal directory and award submissions Produce regular BD updates and maintain the team's BD calendar Develop and maintain credentials, pitches and marketing collateral Capture and progress actions arising from BD and client strategy meetings Provide responsive, high-quality support to partners and fee-earners on BD initiatives Events and Client Engagement Identify and track key industry events and opportunities Lead on the planning and delivery of client events, working alongside the central events team Drive effective follow-up, including tracking attendance, gathering feedback and supporting relationship development activity Evaluate marketing effectiveness and contribute to continuous improvement Digital and Campaign Activity Support the development and delivery of marketing campaigns across relevant channels Advise on and support the use of social media to raise profile of the practice and individuals Ensure website and intranet content is current, engaging and aligned with strategic priorities Assist with e-marketing activity, including campaign delivery, GDPR compliance and performance reporting Wider Contribution Contribute to firmwide BD and marketing projects as required Take ownership of personal development and actively build BD and sector knowledge Work collaboratively with colleagues across the BD function and wider firm Essential & Desirable Criteria What We're Looking For 2 years' experience in a marketing or business development role, ideally within legal or professional services A proactive, motivated individual with a strong interest in business development and client relationship management Ability to work alone and on own initiative but within a team environment Commercial awareness and an interest in developing sector knowledge Excellent organisational and project management skills, with the ability to manage multiple priorities and work well under pressure. Strong communication skills, both written and verbal, with confidence working with senior stakeholders High attention to detail and a commitment to delivering high-quality work A collaborative team player with a positive, flexible approach What You'll Gain We see this role as an important step in building a long-term career in legal business development. You will be supported to develop both your technical BD skills and commercial understanding through hands on experience, exposure to senior stakeholders and involvement in strategic initiatives across the Marine, Trade and Aviation practice. There is a clear pathway for progression within the Marketing and Business Development function, supported by ongoing training, mentoring and professional development. Working Arrangements The firm operates a hybrid agile working policy, enabling employees to work from home (or another UK location) for up to 50% of their time. At our firm, Diversity, Equity and Inclusion is a priority and at the heart of everything we do. We actively want to attract a diverse workforce and welcome applications from everyone, from all backgrounds. We are committed to promoting an inclusive culture where everyone can be their full selves and experience being seen and heard. You can find out more about our firm's commitment, initiatives and Pennclusion committees here. We ensure that there are equal opportunities and treatment for all job applicants and employees, at all stages of the recruitment process and employment, regardless of age, gender reassignment, marriage or civil partnership, pregnancy and maternity, disability, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, gender identity, gender expression and social background. We aim to provide adjustments for people who have a disability, long-term health condition (including mental health) or neurodiversity. If you would like to request an adjustment, please contact
16/07/2026
Full time
Overview Business Development Executive - Marine, Trade & Aviation Penningtons Manches Cooper is a leading UK and international law firm, recognised for combining legal expertise with a deep understanding of our clients' commercial objectives. With over 400 specialist lawyers, we provide a full-service offering tailored to the needs of businesses and individuals, delivering high-quality, practical legal advice across a range of sectors. Our Marketing and Business Development team plays a central role in driving the firm's strategic growth ambitions. Comprising 28 dedicated professionals, the team has been recognised as a finalist for Best Business Support Team at the British Legal Awards in both 2024 and 2025, reflecting its impact in delivering commercially focused and innovative BD initiatives across the firm and a testament to its collaborative approach. We are looking for an ambitious and commercially minded Business Development Executive to join our team. This is an excellent opportunity for someone to develop their career in a collaborative, high-performing environment working closely with senior stakeholders across an international platform. The role This is a global role based in our London office, supporting our Marine, Trade and Aviation (MTA) practice a highly regarded, internationally focused group operating across the UK, Spain, France, Greece and Singapore. You will work closely with the BD Manager and partners to play a key role in delivering and supporting the team's business development and marketing strategy. This includes contributing to client development initiatives, campaigns, events and profile-raising activities, while building strong relationships with stakeholders across the firm. Responsibilities Client, practice and sector development Support the delivery and implementation of practice and sector business plans Build a strong understanding of the team's clients, markets and strategic priorities Maintain high-quality CRM data and support the use of client insight to drive targeted BD activity Coordinate and contribute to legal directory and award submissions Produce regular BD updates and maintain the team's BD calendar Develop and maintain credentials, pitches and marketing collateral Capture and progress actions arising from BD and client strategy meetings Provide responsive, high-quality support to partners and fee-earners on BD initiatives Events and Client Engagement Identify and track key industry events and opportunities Lead on the planning and delivery of client events, working alongside the central events team Drive effective follow-up, including tracking attendance, gathering feedback and supporting relationship development activity Evaluate marketing effectiveness and contribute to continuous improvement Digital and Campaign Activity Support the development and delivery of marketing campaigns across relevant channels Advise on and support the use of social media to raise profile of the practice and individuals Ensure website and intranet content is current, engaging and aligned with strategic priorities Assist with e-marketing activity, including campaign delivery, GDPR compliance and performance reporting Wider Contribution Contribute to firmwide BD and marketing projects as required Take ownership of personal development and actively build BD and sector knowledge Work collaboratively with colleagues across the BD function and wider firm Essential & Desirable Criteria What We're Looking For 2 years' experience in a marketing or business development role, ideally within legal or professional services A proactive, motivated individual with a strong interest in business development and client relationship management Ability to work alone and on own initiative but within a team environment Commercial awareness and an interest in developing sector knowledge Excellent organisational and project management skills, with the ability to manage multiple priorities and work well under pressure. Strong communication skills, both written and verbal, with confidence working with senior stakeholders High attention to detail and a commitment to delivering high-quality work A collaborative team player with a positive, flexible approach What You'll Gain We see this role as an important step in building a long-term career in legal business development. You will be supported to develop both your technical BD skills and commercial understanding through hands on experience, exposure to senior stakeholders and involvement in strategic initiatives across the Marine, Trade and Aviation practice. There is a clear pathway for progression within the Marketing and Business Development function, supported by ongoing training, mentoring and professional development. Working Arrangements The firm operates a hybrid agile working policy, enabling employees to work from home (or another UK location) for up to 50% of their time. At our firm, Diversity, Equity and Inclusion is a priority and at the heart of everything we do. We actively want to attract a diverse workforce and welcome applications from everyone, from all backgrounds. We are committed to promoting an inclusive culture where everyone can be their full selves and experience being seen and heard. You can find out more about our firm's commitment, initiatives and Pennclusion committees here. We ensure that there are equal opportunities and treatment for all job applicants and employees, at all stages of the recruitment process and employment, regardless of age, gender reassignment, marriage or civil partnership, pregnancy and maternity, disability, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, gender identity, gender expression and social background. We aim to provide adjustments for people who have a disability, long-term health condition (including mental health) or neurodiversity. If you would like to request an adjustment, please contact
Career August International is a UK based international company that leads the research, development and supply of consumer electronic products with the latest technology and advanced features. The company is specialized in development of wireless and smart audio and video signal receivers, decoders, streaming and display devices and wearable electronic products. Based in Hoddesdon, Hertfordshire with offices in UK, Germany, and China, we are currently recruiting the following positions for our Hoddesdon Hertfordshire office. Creating product listings for online sales platforms Handling marketing and promotion campaigns on search engines and social media Optimising search engine rankings and conversion rate Monitoring sales and stock levels in fulfilment centres Handling phone and email enquiries from customers Required Skills and Experience Experience of selling on Amazon, ebay would be ideal Good eye for details with strong copy writing skills Passionate about digital and smart consumer electronics products Good understanding of digital and social media marketing Experience of Magento, Shopify, SEO, SEM and PPC will be advantage Good knowledge about wordpress, mailchimp Self-motivated with the ability to work autonomously and as a team player Capable of working under pressure in a fast paced environment Be able to prioritise and multitask Candidates with fluency in multiple European languages will be prioritised Responsible for business development and administration of B2B sales Identify, evaluate and communicate with distributors and resellers Produce and update product information Create and maintain customer database Develop and manage relationships with trade customers Develop and manage marketing and PR activities Administer and apply commercial terms and conditions Work together with senior managers and external advisors Additional Skills and Experience Minimum 3 years experience of customer accounts administration Excellent communication, inter-personal and networking skills Strong commercial and excellent negotiation skills Strong working knowledge of sales and admin software Self-motivated with the ability to work autonomously and as a team player Strong IT and analytical abilities with excellent organisational skills Good knowledge of portable electronic products and digital gadgets
16/07/2026
Full time
Career August International is a UK based international company that leads the research, development and supply of consumer electronic products with the latest technology and advanced features. The company is specialized in development of wireless and smart audio and video signal receivers, decoders, streaming and display devices and wearable electronic products. Based in Hoddesdon, Hertfordshire with offices in UK, Germany, and China, we are currently recruiting the following positions for our Hoddesdon Hertfordshire office. Creating product listings for online sales platforms Handling marketing and promotion campaigns on search engines and social media Optimising search engine rankings and conversion rate Monitoring sales and stock levels in fulfilment centres Handling phone and email enquiries from customers Required Skills and Experience Experience of selling on Amazon, ebay would be ideal Good eye for details with strong copy writing skills Passionate about digital and smart consumer electronics products Good understanding of digital and social media marketing Experience of Magento, Shopify, SEO, SEM and PPC will be advantage Good knowledge about wordpress, mailchimp Self-motivated with the ability to work autonomously and as a team player Capable of working under pressure in a fast paced environment Be able to prioritise and multitask Candidates with fluency in multiple European languages will be prioritised Responsible for business development and administration of B2B sales Identify, evaluate and communicate with distributors and resellers Produce and update product information Create and maintain customer database Develop and manage relationships with trade customers Develop and manage marketing and PR activities Administer and apply commercial terms and conditions Work together with senior managers and external advisors Additional Skills and Experience Minimum 3 years experience of customer accounts administration Excellent communication, inter-personal and networking skills Strong commercial and excellent negotiation skills Strong working knowledge of sales and admin software Self-motivated with the ability to work autonomously and as a team player Strong IT and analytical abilities with excellent organisational skills Good knowledge of portable electronic products and digital gadgets
Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope. This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us: Craft together with joy Lead with audacity Cultivate Triumphant inclusivity Commit and act to re-enchant the world. Design your dreams with Dior. Your Impact: The E-commerce Executive plays a pivotal role in the day-to-day management and strategic development of This role involves assisting in the definition and execution of the e-commerce strategy, managing product information, overseeing new product launches, implementing promotional activities and optimisation initiatives to enhance Revenue, CVR and AOV. Strong attention to detail, analytical skills, proactive mindset and the ability to collaborate effectively with various internal and external teams are essential to deliver a premium online customer experience. Job responsibilities 1. Ecommerce Strategy Support and Execution: Assist in defining and executing the ecommerce strategy based on the trading calendar, aligning with key priorities and brand equity. Manage the new launches by localising product information, PDP contents, setting up a campaign, activating relevant services with warehouse, and liaising with internal and central teams. Set up and manage promotional activities, optimising on-site content and supporting new projects to enhance discovery and CVR. 2. Website Management and On-site Optimisation: Ensure flawless execution of site content updates to support trade activities, optimising product listings based on product performance, visual assets for conversions. Complete and verify site updates through daily site checks, identify bugs and troubleshoot by liaising with IT to resolve bugs and implement enhancements. Support SEO initiatives by conducting keyword research, optimising copy, and monitoring SEO performance in collaboration with marketing and central SEO team. Implement new CRO initiatives using content, coding and static key, to improve CVR, AOV and to reduce user frustration. Verify AB test implementation in collaboration with central team. 3. Reporting and Analysis: Assist daily and weekly reports on ecommerce performance and conduct competitor analysis. Utilise analytics tools such as Google Analytics and Content Square to identify opportunities for site optimisation and increased AOV. 4. Project Support and Coordination: Assist local execution of central projects such as revamps - including PDP, checkout, my account revamp. Assist in the preparation and execution of new feature and new projects. The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects Profile Experience & Education 2-3 years' experience in e-commerce, with a focus on trading, content management, CRO, and SEO. Demonstrated experience working collaboratively with multiple stakeholders in a cross functional environment. Exposure to the luxury, fashion, beauty, or retail industries is highly desirable. A degree in Business, Marketing, E-commerce, or a related field is preferred. Technical Skills Proficiency in e-commerce platforms and CMS such as Salesforce. Experience with Product Information Management (PIM) systems and SAP. Familiarity with analytics tools like Google Analytics and Content Square. Good working knowledge of Excel for reporting, data analysis, and issue tracking. Ability to troubleshoot operational or system related issues and coordinate resolutions. Personal Attributes Excellent communication and interpersonal skills, with the ability to build strong relationships across diverse teams. Strong analytical skills with the capability to interpret data and pivot insights into actionable strategies that drive growth in revenue. Problem solving abilities and a proactive mindset to identify and address challenges. Highly organised, with the capacity to prioritise tasks effectively and manage multiple projects concurrently. Exceptional attention to detail and a high level of accuracy in all aspects of work. A genuine interest in digital, e commerce trends, and innovation, with a commitment to enhancing the online customer journey. Additional information Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily. (If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
16/07/2026
Full time
Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope. This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us: Craft together with joy Lead with audacity Cultivate Triumphant inclusivity Commit and act to re-enchant the world. Design your dreams with Dior. Your Impact: The E-commerce Executive plays a pivotal role in the day-to-day management and strategic development of This role involves assisting in the definition and execution of the e-commerce strategy, managing product information, overseeing new product launches, implementing promotional activities and optimisation initiatives to enhance Revenue, CVR and AOV. Strong attention to detail, analytical skills, proactive mindset and the ability to collaborate effectively with various internal and external teams are essential to deliver a premium online customer experience. Job responsibilities 1. Ecommerce Strategy Support and Execution: Assist in defining and executing the ecommerce strategy based on the trading calendar, aligning with key priorities and brand equity. Manage the new launches by localising product information, PDP contents, setting up a campaign, activating relevant services with warehouse, and liaising with internal and central teams. Set up and manage promotional activities, optimising on-site content and supporting new projects to enhance discovery and CVR. 2. Website Management and On-site Optimisation: Ensure flawless execution of site content updates to support trade activities, optimising product listings based on product performance, visual assets for conversions. Complete and verify site updates through daily site checks, identify bugs and troubleshoot by liaising with IT to resolve bugs and implement enhancements. Support SEO initiatives by conducting keyword research, optimising copy, and monitoring SEO performance in collaboration with marketing and central SEO team. Implement new CRO initiatives using content, coding and static key, to improve CVR, AOV and to reduce user frustration. Verify AB test implementation in collaboration with central team. 3. Reporting and Analysis: Assist daily and weekly reports on ecommerce performance and conduct competitor analysis. Utilise analytics tools such as Google Analytics and Content Square to identify opportunities for site optimisation and increased AOV. 4. Project Support and Coordination: Assist local execution of central projects such as revamps - including PDP, checkout, my account revamp. Assist in the preparation and execution of new feature and new projects. The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects Profile Experience & Education 2-3 years' experience in e-commerce, with a focus on trading, content management, CRO, and SEO. Demonstrated experience working collaboratively with multiple stakeholders in a cross functional environment. Exposure to the luxury, fashion, beauty, or retail industries is highly desirable. A degree in Business, Marketing, E-commerce, or a related field is preferred. Technical Skills Proficiency in e-commerce platforms and CMS such as Salesforce. Experience with Product Information Management (PIM) systems and SAP. Familiarity with analytics tools like Google Analytics and Content Square. Good working knowledge of Excel for reporting, data analysis, and issue tracking. Ability to troubleshoot operational or system related issues and coordinate resolutions. Personal Attributes Excellent communication and interpersonal skills, with the ability to build strong relationships across diverse teams. Strong analytical skills with the capability to interpret data and pivot insights into actionable strategies that drive growth in revenue. Problem solving abilities and a proactive mindset to identify and address challenges. Highly organised, with the capacity to prioritise tasks effectively and manage multiple projects concurrently. Exceptional attention to detail and a high level of accuracy in all aspects of work. A genuine interest in digital, e commerce trends, and innovation, with a commitment to enhancing the online customer journey. Additional information Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily. (If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
Your Impact The E-commerce Executive plays a pivotal role in the day-to-day management and strategic development of This role involves assisting in the definition and execution of the e-commerce strategy, managing product information, overseeing new product launches, implementing promotional activities and optimisation initiatives to enhance Revenue, CVR and AOV. Strong attention to detail, analytical skills, proactive mindset and the ability to collaborate effectively with various internal and external teams are essential to deliver a premium online customer experience. Job Responsibilities Key Responsibilities: 1. Ecommerce Strategy Support and Execution: Assist in defining and executing the ecommerce strategy based on the trading calendar, aligning with key priorities and brand equity. Manage the new launches by localising product information, PDP contents, setting up a campaign, activating relevant services with warehouse, and liaising with internal and central teams. Set up and manage promotional activities, optimising on-site content and supporting new projects to enhance discovery and CVR. 2. Website Management and On-site Optimisation: Ensure flawless execution of site content updates to support trade activities, optimising product listings based on product performance, visual assets for conversions. Complete and verify site updates through daily site checks, identify bugs and troubleshoot by liaising with IT to resolve bugs and implement enhancements. Support SEO initiatives by conducting keyword research, optimising copy, and monitoring SEO performance in collaboration with marketing and central SEO team. Implement new CRO initiatives using content, coding and static key, to improve CVR, AOV and to reduce user frustration. Verify AB test implementation in collaboration with central team. 3. Reporting and Analysis: Assist daily and weekly reports on ecommerce performance and conduct competitor analysis. Utilise analytics tools such as Google Analytics and Content Square to identify opportunities for site optimisation and increased AOV. 4. Project Support and Coordination: Assist local execution of central projects such as revamps - including PDP, checkout, my account revamp. Assist in the preparation and execution of new feature and new projects. The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects Profile Profile Experience & Education 2-3 years' experience in e-commerce, with a focus on trading, content management, CRO, and SEO. Demonstrated experience working collaboratively with multiple stakeholders in a cross-functional environment. Exposure to the luxury, fashion, beauty, or retail industries is highly desirable. A degree in Business, Marketing, E-commerce, or a related field is preferred. Technical Skills Proficiency in e-commerce platforms and CMS such as Salesforce. Experience with Product Information Management (PIM) systems and SAP. Familiarity with analytics tools like Google Analytics and Content Square. Good working knowledge of Excel for reporting, data analysis, and issue tracking. Ability to troubleshoot operational or system related issues and coordinate resolutions. Personal Attributes Excellent communication and interpersonal skills, with the ability to build strong relationships across diverse teams. Strong analytical skills with the capability to interpret data and pivot insights into actionable strategies that drive growth in revenue. Problem solving abilities and a proactive mindset to identify and address challenges. Highly organised, with the capacity to prioritise tasks effectively and manage multiple projects concurrently. Exceptional attention to detail and a high level of accuracy in all aspects of work. A genuine interest in digital, e-commerce trends, and innovation, with a commitment to enhancing the online customer journey. Additional Information Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily. (If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
16/07/2026
Full time
Your Impact The E-commerce Executive plays a pivotal role in the day-to-day management and strategic development of This role involves assisting in the definition and execution of the e-commerce strategy, managing product information, overseeing new product launches, implementing promotional activities and optimisation initiatives to enhance Revenue, CVR and AOV. Strong attention to detail, analytical skills, proactive mindset and the ability to collaborate effectively with various internal and external teams are essential to deliver a premium online customer experience. Job Responsibilities Key Responsibilities: 1. Ecommerce Strategy Support and Execution: Assist in defining and executing the ecommerce strategy based on the trading calendar, aligning with key priorities and brand equity. Manage the new launches by localising product information, PDP contents, setting up a campaign, activating relevant services with warehouse, and liaising with internal and central teams. Set up and manage promotional activities, optimising on-site content and supporting new projects to enhance discovery and CVR. 2. Website Management and On-site Optimisation: Ensure flawless execution of site content updates to support trade activities, optimising product listings based on product performance, visual assets for conversions. Complete and verify site updates through daily site checks, identify bugs and troubleshoot by liaising with IT to resolve bugs and implement enhancements. Support SEO initiatives by conducting keyword research, optimising copy, and monitoring SEO performance in collaboration with marketing and central SEO team. Implement new CRO initiatives using content, coding and static key, to improve CVR, AOV and to reduce user frustration. Verify AB test implementation in collaboration with central team. 3. Reporting and Analysis: Assist daily and weekly reports on ecommerce performance and conduct competitor analysis. Utilise analytics tools such as Google Analytics and Content Square to identify opportunities for site optimisation and increased AOV. 4. Project Support and Coordination: Assist local execution of central projects such as revamps - including PDP, checkout, my account revamp. Assist in the preparation and execution of new feature and new projects. The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects Profile Profile Experience & Education 2-3 years' experience in e-commerce, with a focus on trading, content management, CRO, and SEO. Demonstrated experience working collaboratively with multiple stakeholders in a cross-functional environment. Exposure to the luxury, fashion, beauty, or retail industries is highly desirable. A degree in Business, Marketing, E-commerce, or a related field is preferred. Technical Skills Proficiency in e-commerce platforms and CMS such as Salesforce. Experience with Product Information Management (PIM) systems and SAP. Familiarity with analytics tools like Google Analytics and Content Square. Good working knowledge of Excel for reporting, data analysis, and issue tracking. Ability to troubleshoot operational or system related issues and coordinate resolutions. Personal Attributes Excellent communication and interpersonal skills, with the ability to build strong relationships across diverse teams. Strong analytical skills with the capability to interpret data and pivot insights into actionable strategies that drive growth in revenue. Problem solving abilities and a proactive mindset to identify and address challenges. Highly organised, with the capacity to prioritise tasks effectively and manage multiple projects concurrently. Exceptional attention to detail and a high level of accuracy in all aspects of work. A genuine interest in digital, e-commerce trends, and innovation, with a commitment to enhancing the online customer journey. Additional Information Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily. (If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
Job Title: IT Service Manager Location: Bristol, Gloucestershire Compensation: Competitive + Benefits Role Type: Full time / Permanent Role ID: SF74843 Shape the future of aviation technology while delivering services that keep critical operations running At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as an IT Service Manager at The Bristol Technology Centre, near Bristol, Gloucestershire. The role As an IT Service Manager, you'll be the single point of accountability for end-to-end IT service delivery to a key aviation customer. This is a highly visible, customer-facing role where you'll build trusted stakeholder relationships, drive service excellence, and ensure critical technology services are delivered to the highest standards. Working at the heart of our Engagement Delivery Team, you'll have the opportunity to influence service strategy, lead continual improvement initiatives, and make a direct impact on customer success. If you're passionate about delivering exceptional IT services, managing complex stakeholder relationships, and helping support vital aviation operations, this role offers an exciting platform for career growth within a global engineering and defence organisation. Day-to-day, you'll be required to: Building and maintaining strong relationships with customer stakeholders as the key interface between Babcock IT and the customer. Leading regular service review meetings, presenting performance against contractual commitments and service levels. Managing customer escalations and overseeing communications and resolution during major incidents. Driving customer-focused Service Improvement Plans that enhance service delivery and user experience. Representing the Engagement Delivery Team through executive communications, stakeholder engagement, and customer site meetings. This role is 37.5 hours per week and is based on-site at The Bristol Technology Centre. Travel to other Babcock and customer sites will be expected Essential experience of the IT Service Manager Experience managing operational IT delivery teams or resolving complex IT service issues. Experience producing reports for senior stakeholders and presenting findings effectively. Strong understanding of IT services and their relationship to wider business objectives. Demonstrable experience managing customer-facing services and stakeholder relationships. Proven ability to drive service improvements and maintain high levels of customer satisfaction. Qualifications for the IT Service Manager Essential Relevant experience in IT service management, service delivery, or customer-facing technology environments. Desirable PRINCE2 or equivalent project management qualification. ITIL Foundation or Practitioner certification. Technical qualifications such as Cisco, Microsoft, or equivalent certifications. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. Be Kind Day enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 27/07/2026
16/07/2026
Full time
Job Title: IT Service Manager Location: Bristol, Gloucestershire Compensation: Competitive + Benefits Role Type: Full time / Permanent Role ID: SF74843 Shape the future of aviation technology while delivering services that keep critical operations running At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as an IT Service Manager at The Bristol Technology Centre, near Bristol, Gloucestershire. The role As an IT Service Manager, you'll be the single point of accountability for end-to-end IT service delivery to a key aviation customer. This is a highly visible, customer-facing role where you'll build trusted stakeholder relationships, drive service excellence, and ensure critical technology services are delivered to the highest standards. Working at the heart of our Engagement Delivery Team, you'll have the opportunity to influence service strategy, lead continual improvement initiatives, and make a direct impact on customer success. If you're passionate about delivering exceptional IT services, managing complex stakeholder relationships, and helping support vital aviation operations, this role offers an exciting platform for career growth within a global engineering and defence organisation. Day-to-day, you'll be required to: Building and maintaining strong relationships with customer stakeholders as the key interface between Babcock IT and the customer. Leading regular service review meetings, presenting performance against contractual commitments and service levels. Managing customer escalations and overseeing communications and resolution during major incidents. Driving customer-focused Service Improvement Plans that enhance service delivery and user experience. Representing the Engagement Delivery Team through executive communications, stakeholder engagement, and customer site meetings. This role is 37.5 hours per week and is based on-site at The Bristol Technology Centre. Travel to other Babcock and customer sites will be expected Essential experience of the IT Service Manager Experience managing operational IT delivery teams or resolving complex IT service issues. Experience producing reports for senior stakeholders and presenting findings effectively. Strong understanding of IT services and their relationship to wider business objectives. Demonstrable experience managing customer-facing services and stakeholder relationships. Proven ability to drive service improvements and maintain high levels of customer satisfaction. Qualifications for the IT Service Manager Essential Relevant experience in IT service management, service delivery, or customer-facing technology environments. Desirable PRINCE2 or equivalent project management qualification. ITIL Foundation or Practitioner certification. Technical qualifications such as Cisco, Microsoft, or equivalent certifications. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. Be Kind Day enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 27/07/2026
We're always on the look out for the best creative talent. We also take interns and offer work experience for the right people. If this is you, drop us a line stating the following: Tell us why you would like to work for VIA We're happy to receive your details any time but our latest available jobs are posted below: Marketing/Business Development Executive We are offering an exciting opportunity for an experienced and self-motivated Marketing / Business Development Executive to join the VIA Creative team. Requirements You should be degree qualified within the field of marketing, sales and business development. The position would suit someone with a minimum of 2 years of business development and marketing experience and an awareness and interest in creative, web & digital media. Reporting directly to the Managing Director; you will be responsible for the marketing, sales and business development activities for the company and hold team members accountable to deliver on the strategic goals and delivering a clear return on investment. You will work closely with the full team to communicate the company's value and service offering to our target markets. The main attributes for this role are business development, sales (both telesales and client facing) customer service development, networking, digital and marketing strategy planning plus management of the agency's social media and e-marketing development. Manage accurate sales and enquiry pipeline records Help source and process new prospects and leads, from initial enquiry through to conversion and after sales Follow marketing budgets set by the company Set and execute the agency's marketing plan across all channels with weekly and monthlytargets Maintain accurate and consistent brand messages across all media platforms Work across all business areas to develop marketing plans and target new customers through social media, e-marketing, direct marketing and through events and networking Maintain relationships with existing clients Other key duties for this role include: Have a good level of awareness and knowledge of creative and digital media Attend trade shows where applicable Develop and deliver presentations to sell the services of the agency Skills to pay the bills: Strong work ethic - go above and beyond what is needed Have excellent communication skills both written and verbal Being a team player is key to this role and company Focused and driven Self-motivated Analytical with your approaches Strategic mind-set Honesty and integrity Friendly and approachable Salary range: Depending on experience Introduction to a wide range of clients in many different sectors meaning no day is ever thesame Ability to help shape the destiny of a small but fast-paced, creative digital agency Free on site car parking with easy public transport links We are looking for a well-rounded, junior to mid level (or exceptional grad) web/software developer to join the VIA Creative team. Requirements You will be responsible for helping deliver all aspects of web development output through the studio for our wide range of clients in different sectors and industries. You will be expected to have the following skill sets. You're a dev, you should know this stuff by heart: HTML5/CSS3 Grunt or Gulp task runners Experience in at least one CMS Nice to have, but not essential: ECMAScript 6 Basic server administration (Linux) Laravel (or other modern MVC framework) Skills You will have the essential coding competencies required of a degree (or similar) qualified web developer You will have either least 1 year post graduate commercial agency/studio experience or be a dynamic graduate looking for your first agency role You have an affinity with all things code, web, social media and digital that working in a creative environment will bring to our clients An understanding of SEO/PPC and associated digital marketing knowledge is beneficial, but not required Awareness of general studio protocols including admin/project management/job tracking Salary range: Depending on experience Own laptop with latest CS software Free on-site car parking with easy public transport links Ability to help shape the destiny of a small but fast-paced, creative studio We are looking for a well-rounded, junior to mid level (or exceptional grad) web/software developer to join the VIA Creative team. Requirements You will be responsible for helping deliver all aspects of web development output through the studio for our wide range of clients in different sectors and industries. You will be expected to have the following skill sets. You're a dev, you should know this stuff by heart: PHP/MySQL Object oriented programming HTML5/CSS3 Basic server administration (Linux) Laravel (or other modern MVC framework) Nice to have, but not essential: ECMAScript 6 Grunt or Gulp task runners MODx Framework/CMS Ansible and Vagrant October CMS Skills You will have the essential coding competencies required of a degree (or similar) qualified web developer You will have at least 1-3 years post graduate commercial agency/studio experience (or have worked in a similar fast-paced design agency) or at least be a dynamic graduate looking for your first agency role You have an affinity with all things code, web, social media and digital that working in a creative environment will bring to our clients A knowledge of app development is a bonus but not essential An understanding of SEO/PPC and associated digital marketing knowledge Awareness of general studio protocols including admin/project management/job tracking Salary range: Depending on experience Own laptop with latest CS software Free on-site car parking with easy public transport links Ability to help shape the destiny of a small but fast-paced, creative studio Unlimited cups of tea and/or coffee Share Apply Please email us to apply for any of these positions. Unit 2G Brighouse Business Village Brighouse Road Middlesbrough TS2 1RT
16/07/2026
Full time
We're always on the look out for the best creative talent. We also take interns and offer work experience for the right people. If this is you, drop us a line stating the following: Tell us why you would like to work for VIA We're happy to receive your details any time but our latest available jobs are posted below: Marketing/Business Development Executive We are offering an exciting opportunity for an experienced and self-motivated Marketing / Business Development Executive to join the VIA Creative team. Requirements You should be degree qualified within the field of marketing, sales and business development. The position would suit someone with a minimum of 2 years of business development and marketing experience and an awareness and interest in creative, web & digital media. Reporting directly to the Managing Director; you will be responsible for the marketing, sales and business development activities for the company and hold team members accountable to deliver on the strategic goals and delivering a clear return on investment. You will work closely with the full team to communicate the company's value and service offering to our target markets. The main attributes for this role are business development, sales (both telesales and client facing) customer service development, networking, digital and marketing strategy planning plus management of the agency's social media and e-marketing development. Manage accurate sales and enquiry pipeline records Help source and process new prospects and leads, from initial enquiry through to conversion and after sales Follow marketing budgets set by the company Set and execute the agency's marketing plan across all channels with weekly and monthlytargets Maintain accurate and consistent brand messages across all media platforms Work across all business areas to develop marketing plans and target new customers through social media, e-marketing, direct marketing and through events and networking Maintain relationships with existing clients Other key duties for this role include: Have a good level of awareness and knowledge of creative and digital media Attend trade shows where applicable Develop and deliver presentations to sell the services of the agency Skills to pay the bills: Strong work ethic - go above and beyond what is needed Have excellent communication skills both written and verbal Being a team player is key to this role and company Focused and driven Self-motivated Analytical with your approaches Strategic mind-set Honesty and integrity Friendly and approachable Salary range: Depending on experience Introduction to a wide range of clients in many different sectors meaning no day is ever thesame Ability to help shape the destiny of a small but fast-paced, creative digital agency Free on site car parking with easy public transport links We are looking for a well-rounded, junior to mid level (or exceptional grad) web/software developer to join the VIA Creative team. Requirements You will be responsible for helping deliver all aspects of web development output through the studio for our wide range of clients in different sectors and industries. You will be expected to have the following skill sets. You're a dev, you should know this stuff by heart: HTML5/CSS3 Grunt or Gulp task runners Experience in at least one CMS Nice to have, but not essential: ECMAScript 6 Basic server administration (Linux) Laravel (or other modern MVC framework) Skills You will have the essential coding competencies required of a degree (or similar) qualified web developer You will have either least 1 year post graduate commercial agency/studio experience or be a dynamic graduate looking for your first agency role You have an affinity with all things code, web, social media and digital that working in a creative environment will bring to our clients An understanding of SEO/PPC and associated digital marketing knowledge is beneficial, but not required Awareness of general studio protocols including admin/project management/job tracking Salary range: Depending on experience Own laptop with latest CS software Free on-site car parking with easy public transport links Ability to help shape the destiny of a small but fast-paced, creative studio We are looking for a well-rounded, junior to mid level (or exceptional grad) web/software developer to join the VIA Creative team. Requirements You will be responsible for helping deliver all aspects of web development output through the studio for our wide range of clients in different sectors and industries. You will be expected to have the following skill sets. You're a dev, you should know this stuff by heart: PHP/MySQL Object oriented programming HTML5/CSS3 Basic server administration (Linux) Laravel (or other modern MVC framework) Nice to have, but not essential: ECMAScript 6 Grunt or Gulp task runners MODx Framework/CMS Ansible and Vagrant October CMS Skills You will have the essential coding competencies required of a degree (or similar) qualified web developer You will have at least 1-3 years post graduate commercial agency/studio experience (or have worked in a similar fast-paced design agency) or at least be a dynamic graduate looking for your first agency role You have an affinity with all things code, web, social media and digital that working in a creative environment will bring to our clients A knowledge of app development is a bonus but not essential An understanding of SEO/PPC and associated digital marketing knowledge Awareness of general studio protocols including admin/project management/job tracking Salary range: Depending on experience Own laptop with latest CS software Free on-site car parking with easy public transport links Ability to help shape the destiny of a small but fast-paced, creative studio Unlimited cups of tea and/or coffee Share Apply Please email us to apply for any of these positions. Unit 2G Brighouse Business Village Brighouse Road Middlesbrough TS2 1RT
Our mission at Duolingo is to develop the best education in the world and make it universally available. It's a big mission, and that's where you come in! At Duolingo, you'll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You'll have limitless learning opportunities and daily collaborations with world-class minds - while doing work that's both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About The Role Duolingo's Business Development team builds partnerships that drive user growth, monetization, and brand impact. We're hiring a Business Development Manager to source, structure, and execute high impact partnerships across consumer and product verticals. You will own a measurable pipeline, craft clear business cases tied to company metrics, and collaborate closely with Marketing, Product, Design, Engineering, and Legal to bring deals from idea to launch. This role is ideal for a strategic deal maker who is equally strong at outbound prospecting, rigorous analysis, crisp storytelling, and end to end execution. You will Build, prioritize, and manage a partnership pipeline that maps to Duolingo's growth, monetization, and brand objectives; proactively source opportunities and advance them from first meeting to signed agreement and launch. Develop compelling, data driven business cases that quantify impact, align stakeholders, and secure resources for execution. Lead negotiations and structure balanced value exchanges; partner with Legal on term sheets and contracts to move efficiently while protecting Duolingo's interests. Drive cross functional execution with Product, Design, and Engineering for technical integrations and with Marketing for consumer activations that amplify launches. Establish clear success metrics and reporting; monitor performance post launch, troubleshoot issues, and iterate to maximize ROI. You have 3+ years of business development, consulting, or investment banking experience. Strong business acumen and structured problem solving; ability to build ROI focused cases with incomplete data and influence without formal authority. Excellent communication and negotiation skills; clear, concise storytelling for executives and external partners. Proven ability to manage an end to end pipeline, juggle multiple priorities, and execute at pace in a cross functional environment. Exceptional candidates will have Experience developing partnerships in the digital consumer tech (B2C) space. Regional partnership experience (Europe) and ability to tailor strategies to local market dynamics. Experience amplifying partnerships with Marketing to drive cultural relevance and earned reach. Experience collaborating with Product/Engineering on partner integrations and navigating technical trade offs to get deals over the line. Take a peek at how we care for our employees' holistic well being with our benefits here. We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact . Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice. Sign up for job alerts here.
16/07/2026
Full time
Our mission at Duolingo is to develop the best education in the world and make it universally available. It's a big mission, and that's where you come in! At Duolingo, you'll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You'll have limitless learning opportunities and daily collaborations with world-class minds - while doing work that's both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About The Role Duolingo's Business Development team builds partnerships that drive user growth, monetization, and brand impact. We're hiring a Business Development Manager to source, structure, and execute high impact partnerships across consumer and product verticals. You will own a measurable pipeline, craft clear business cases tied to company metrics, and collaborate closely with Marketing, Product, Design, Engineering, and Legal to bring deals from idea to launch. This role is ideal for a strategic deal maker who is equally strong at outbound prospecting, rigorous analysis, crisp storytelling, and end to end execution. You will Build, prioritize, and manage a partnership pipeline that maps to Duolingo's growth, monetization, and brand objectives; proactively source opportunities and advance them from first meeting to signed agreement and launch. Develop compelling, data driven business cases that quantify impact, align stakeholders, and secure resources for execution. Lead negotiations and structure balanced value exchanges; partner with Legal on term sheets and contracts to move efficiently while protecting Duolingo's interests. Drive cross functional execution with Product, Design, and Engineering for technical integrations and with Marketing for consumer activations that amplify launches. Establish clear success metrics and reporting; monitor performance post launch, troubleshoot issues, and iterate to maximize ROI. You have 3+ years of business development, consulting, or investment banking experience. Strong business acumen and structured problem solving; ability to build ROI focused cases with incomplete data and influence without formal authority. Excellent communication and negotiation skills; clear, concise storytelling for executives and external partners. Proven ability to manage an end to end pipeline, juggle multiple priorities, and execute at pace in a cross functional environment. Exceptional candidates will have Experience developing partnerships in the digital consumer tech (B2C) space. Regional partnership experience (Europe) and ability to tailor strategies to local market dynamics. Experience amplifying partnerships with Marketing to drive cultural relevance and earned reach. Experience collaborating with Product/Engineering on partner integrations and navigating technical trade offs to get deals over the line. Take a peek at how we care for our employees' holistic well being with our benefits here. We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact . Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice. Sign up for job alerts here.
Job Title: Digital Project Manager Location: Birmingham Salary: £34,000 - £42,500 per annum Position: Permanent, Full-Time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind. All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home. Job Role: You will own delivery from discovery and planning through to handover, managing mid to high-tier projects with light oversight: scope, timeline, budget, quality, risk, dependencies, customer communication, and delivery outcomes. You will keep projects under control, surface risks early, escalate with options and context, and maintain forward motion. You will work confidently across both Agile and waterfall delivery, with strong stakeholder management, commercial awareness, attention to detail, and clear, decision-ready communication. You will be confident with stakeholders at all levels, including senior or assertive ones, while staying calm, constructive, and outcome-focused. You will translate business objectives into clear requirements, priorities, specifications, tickets, and delivery plans, working across customers, internal teams, and external suppliers to manage expectations, resolve issues, influence decisions, and guide delivery towards the right outcome. Deliverables and Responsibilities: Deliver end-to-end project management across both Agile and waterfall, owning scope, timeline, budget, quality, risk, dependencies, and outcomes Lead discovery and planning, turning business objectives into clear requirements, priorities, specifications, tickets, and delivery plans Own client success by managing expectations, setting boundaries, resolving issues early, and guiding customers towards the right outcome Maintain project control with a live RAID view of risks, issues, assumptions, dependencies, and decisions, escalating early with options and a recommendation Protect scope, budget, margin, and commercial value through disciplined change control Communicate clearly across meetings, email, phone, video, and in person, and produce decision-ready reporting for customers and internal stakeholders covering status, risks, budget, and next actions Coordinate internal teams and external suppliers, keeping responsibilities, dependencies, handovers, and outputs well defined Oversee quality and acceptance, including UAT coordination, ensuring work meets agreed specifications, designs, and end-user needs Manage support workflow where required, handling client requests and issues clearly and promptly Drive continuous improvement by spotting recurring issues and improving documentation, reporting, templates, and ways of working About you: Skills: Ability to run mid to high-tier, complex IT projects independently with light oversight, across both Agile and waterfall Strong stakeholder management across different business levels and stakeholder styles Clear, executive-ready communication of status, risks, decisions, options, and next steps Ability to influence decisions and maintain forward motion without direct authority Strong listening and requirements gathering, turning business objectives into clear specifications, tickets, and delivery plans Excellent attention to detail, spotting risks, dependencies, knock-on effects, and wider impacts Sound problem-solving, risk management, escalation judgement, and practical mitigation Commercial awareness: scope protection, budget tracking, change control, and margin impact Ability to manage trade-offs across customer needs, budget, timeline, quality, scope, and internal capacity Competence with project management tools, spreadsheets, documents, and AI-enabled productivity methods Ability to work under pressure, manage competing priorities, and hold quality, control, and clear communication Willingness to learn quickly, use resources well, and seek support appropriately Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Project Manager, Senior project manager, Project administrator, Technology project manager, scrum project manager, scrum master, Agile Practitioner, SCRUM Practitioner, Scrum manager, Agile Manager, Digital admin, UX project manager, UI project manager, web project manager, AWS project manager, tech project manager, General admin assistant, lead assistant, lead enquiries assistant, app project administrator, app project assistant, project manager, project management, web project administrator, web project assistant, account manager, digital account manager, project support analyst, assistant project manager, junior project assistant.
16/07/2026
Full time
Job Title: Digital Project Manager Location: Birmingham Salary: £34,000 - £42,500 per annum Position: Permanent, Full-Time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind. All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home. Job Role: You will own delivery from discovery and planning through to handover, managing mid to high-tier projects with light oversight: scope, timeline, budget, quality, risk, dependencies, customer communication, and delivery outcomes. You will keep projects under control, surface risks early, escalate with options and context, and maintain forward motion. You will work confidently across both Agile and waterfall delivery, with strong stakeholder management, commercial awareness, attention to detail, and clear, decision-ready communication. You will be confident with stakeholders at all levels, including senior or assertive ones, while staying calm, constructive, and outcome-focused. You will translate business objectives into clear requirements, priorities, specifications, tickets, and delivery plans, working across customers, internal teams, and external suppliers to manage expectations, resolve issues, influence decisions, and guide delivery towards the right outcome. Deliverables and Responsibilities: Deliver end-to-end project management across both Agile and waterfall, owning scope, timeline, budget, quality, risk, dependencies, and outcomes Lead discovery and planning, turning business objectives into clear requirements, priorities, specifications, tickets, and delivery plans Own client success by managing expectations, setting boundaries, resolving issues early, and guiding customers towards the right outcome Maintain project control with a live RAID view of risks, issues, assumptions, dependencies, and decisions, escalating early with options and a recommendation Protect scope, budget, margin, and commercial value through disciplined change control Communicate clearly across meetings, email, phone, video, and in person, and produce decision-ready reporting for customers and internal stakeholders covering status, risks, budget, and next actions Coordinate internal teams and external suppliers, keeping responsibilities, dependencies, handovers, and outputs well defined Oversee quality and acceptance, including UAT coordination, ensuring work meets agreed specifications, designs, and end-user needs Manage support workflow where required, handling client requests and issues clearly and promptly Drive continuous improvement by spotting recurring issues and improving documentation, reporting, templates, and ways of working About you: Skills: Ability to run mid to high-tier, complex IT projects independently with light oversight, across both Agile and waterfall Strong stakeholder management across different business levels and stakeholder styles Clear, executive-ready communication of status, risks, decisions, options, and next steps Ability to influence decisions and maintain forward motion without direct authority Strong listening and requirements gathering, turning business objectives into clear specifications, tickets, and delivery plans Excellent attention to detail, spotting risks, dependencies, knock-on effects, and wider impacts Sound problem-solving, risk management, escalation judgement, and practical mitigation Commercial awareness: scope protection, budget tracking, change control, and margin impact Ability to manage trade-offs across customer needs, budget, timeline, quality, scope, and internal capacity Competence with project management tools, spreadsheets, documents, and AI-enabled productivity methods Ability to work under pressure, manage competing priorities, and hold quality, control, and clear communication Willingness to learn quickly, use resources well, and seek support appropriately Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Project Manager, Senior project manager, Project administrator, Technology project manager, scrum project manager, scrum master, Agile Practitioner, SCRUM Practitioner, Scrum manager, Agile Manager, Digital admin, UX project manager, UI project manager, web project manager, AWS project manager, tech project manager, General admin assistant, lead assistant, lead enquiries assistant, app project administrator, app project assistant, project manager, project management, web project administrator, web project assistant, account manager, digital account manager, project support analyst, assistant project manager, junior project assistant.