Commercial Manager
London Borough of Enfield £52,503 to £66,600
Enfield Council is a diverse borough with some of the most exciting transformational regeneration projects happening anywhere in the United Kingdom. As a Council, we are changing the lives of young and vulnerable people through youth programmes and projects. We are increasing our in-borough Special Educational Needs and Disabilities (SEND) provision so that we can care for and educate our children and young people locally in a setting that is right for them. Our SMART Living project is utilising technology to enable Adult Social Care users to achieve happiness, safety and independence and reduce isolation. We deliver award-winning environmental programmes which are enhancing our green spaces and waterways across the borough and bringing rain gardens and sustainable drainage to our urban centres – helping London in our journey to net zero and adapt to a changing climate. As part of our work to keep Enfield clean, we are continuing to support residents and businesses to make better use of resources, reduce waste and improve recycling rates. We are committed to delivering on our five priorities for the borough and its residents, which includes clean and green places; strong, healthy and safe communities, thriving children and young people; more and better homes; and an economy that works for everyone. Underpinning our Workforce Strategy 2023-2028 and Council Plan 2023-2026 is the need to have a forward looking Digital Services team, who can deliver a for for purpose, fit for future technology and project landscape to allow us to create, achieve and exceed our Digital Strategy. Our values are to be bold; make a difference; and show you care. Our behaviours are to take responsibility; be open, honest and respectful; listen and learn; and work together to find solutions.
THE ROLE
Reporting into the Head of Operations and Architecture you will manage the contract portfolio currently worth over £10m and includes over 100 contracts throughout their entire lifecycle ensuring VFM and ideally negotiate added value from all contracts. The Commercial Manager will manage the relationships with all 3rd party suppliers and will personally take the lead and be visible on all high risk, high value contracts. Whilst making sure that performance and delivery of these contracts is paramount, you must also be in control of and be respectful of all compliance requirements, taking any corrective action as needed, developing the contracts register for future planning of renewals.
INFORMATION
For further details, please click on the role profile and useful links below or email EnfieldCommercial@starfishsearch.com
08/07/2024
Full time
Commercial Manager
London Borough of Enfield £52,503 to £66,600
Enfield Council is a diverse borough with some of the most exciting transformational regeneration projects happening anywhere in the United Kingdom. As a Council, we are changing the lives of young and vulnerable people through youth programmes and projects. We are increasing our in-borough Special Educational Needs and Disabilities (SEND) provision so that we can care for and educate our children and young people locally in a setting that is right for them. Our SMART Living project is utilising technology to enable Adult Social Care users to achieve happiness, safety and independence and reduce isolation. We deliver award-winning environmental programmes which are enhancing our green spaces and waterways across the borough and bringing rain gardens and sustainable drainage to our urban centres – helping London in our journey to net zero and adapt to a changing climate. As part of our work to keep Enfield clean, we are continuing to support residents and businesses to make better use of resources, reduce waste and improve recycling rates. We are committed to delivering on our five priorities for the borough and its residents, which includes clean and green places; strong, healthy and safe communities, thriving children and young people; more and better homes; and an economy that works for everyone. Underpinning our Workforce Strategy 2023-2028 and Council Plan 2023-2026 is the need to have a forward looking Digital Services team, who can deliver a for for purpose, fit for future technology and project landscape to allow us to create, achieve and exceed our Digital Strategy. Our values are to be bold; make a difference; and show you care. Our behaviours are to take responsibility; be open, honest and respectful; listen and learn; and work together to find solutions.
THE ROLE
Reporting into the Head of Operations and Architecture you will manage the contract portfolio currently worth over £10m and includes over 100 contracts throughout their entire lifecycle ensuring VFM and ideally negotiate added value from all contracts. The Commercial Manager will manage the relationships with all 3rd party suppliers and will personally take the lead and be visible on all high risk, high value contracts. Whilst making sure that performance and delivery of these contracts is paramount, you must also be in control of and be respectful of all compliance requirements, taking any corrective action as needed, developing the contracts register for future planning of renewals.
INFORMATION
For further details, please click on the role profile and useful links below or email EnfieldCommercial@starfishsearch.com
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
05/07/2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are seeking a highly motivated and experienced Lead Software Security Engineer to join our team. You will have a strong background in software development, security, and operations. This role is required to support the Digital Product Management team in embedding security requirements and best practices into new Digital Products and Services. You will work closely with the Digital Product Management and IT Security teams to establish and build the right security controls and quality state gates across the product lifecycle. This includes security tooling to manage these controls. In this busy and rewarding role, you'll also: Collaborate with software development teams to integrate security into the development lifecycle Own the cultural shift to a Security DevSecOps mindset Manage & implement security controls, tools, and processes to secure applications and infrastructure Monitor and respond to security incidents and threats in a timely manner Stay up-to-date with security trends and best practices to continuously improve security posture Automate security testing and deployment processes to ensure rapid and secure delivery of software Develop and maintain security documentation and training materials Develop and implement the product security strategy in alignment with organisational goals Integrate Application Security Tools within existing Development Processes Assist with the Planning & Execution of Application Penetration Tests Serve as a Subject Matter Expert (SME) in the field of Application Security Define security NFR's and ensure these are met Report on compliance with security standards You'll be someone with: Strong experience in software development and security Proficient in scripting languages such as Powershell, YAML, JASON, etc. Collaborate with development teams to integrate security best practices into the secure software development lifecycle (SDLC) and ensure products are built securely Oversee vulnerability management and remediation efforts, including leading responses to pen test findings and security assessments Experience conducting risk assessments and threat modelling for software development and advise where necessary Experience in software security design review Strong knowledge of Agile, DevSecOps, System Engineer and or equivalent Knowledge of security standards and secure development principles such as NCSC Secure Development & Deployment Guidance, OWASP, NIST Secure Software Development Framework (SSDF - 800-218), Microsoft Azure Secure Development best practices, ISO27001 Experience with Azure cloud infrastructure, particularly Azure PaaS service Experience with Azure DevOps, particularly CI/CD and backlog management Prepare and present regular security reports to senior management, ensuring compliance with security standards and regulations Expertise with security tools and familiarity with DevSecOps processes Bachelor's or Master's degree in Computer Science, Cybersecurity, or related field (preferable) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
21/04/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are seeking a highly motivated and experienced Lead Software Security Engineer to join our team. You will have a strong background in software development, security, and operations. This role is required to support the Digital Product Management team in embedding security requirements and best practices into new Digital Products and Services. You will work closely with the Digital Product Management and IT Security teams to establish and build the right security controls and quality state gates across the product lifecycle. This includes security tooling to manage these controls. In this busy and rewarding role, you'll also: Collaborate with software development teams to integrate security into the development lifecycle Own the cultural shift to a Security DevSecOps mindset Manage & implement security controls, tools, and processes to secure applications and infrastructure Monitor and respond to security incidents and threats in a timely manner Stay up-to-date with security trends and best practices to continuously improve security posture Automate security testing and deployment processes to ensure rapid and secure delivery of software Develop and maintain security documentation and training materials Develop and implement the product security strategy in alignment with organisational goals Integrate Application Security Tools within existing Development Processes Assist with the Planning & Execution of Application Penetration Tests Serve as a Subject Matter Expert (SME) in the field of Application Security Define security NFR's and ensure these are met Report on compliance with security standards You'll be someone with: Strong experience in software development and security Proficient in scripting languages such as Powershell, YAML, JASON, etc. Collaborate with development teams to integrate security best practices into the secure software development lifecycle (SDLC) and ensure products are built securely Oversee vulnerability management and remediation efforts, including leading responses to pen test findings and security assessments Experience conducting risk assessments and threat modelling for software development and advise where necessary Experience in software security design review Strong knowledge of Agile, DevSecOps, System Engineer and or equivalent Knowledge of security standards and secure development principles such as NCSC Secure Development & Deployment Guidance, OWASP, NIST Secure Software Development Framework (SSDF - 800-218), Microsoft Azure Secure Development best practices, ISO27001 Experience with Azure cloud infrastructure, particularly Azure PaaS service Experience with Azure DevOps, particularly CI/CD and backlog management Prepare and present regular security reports to senior management, ensuring compliance with security standards and regulations Expertise with security tools and familiarity with DevSecOps processes Bachelor's or Master's degree in Computer Science, Cybersecurity, or related field (preferable) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are currently undertaking a major technology and business transformation programme including the implementation of Workday for HR, Finance, PSA and Payroll. This will replace the current PeopleSoft solution and several satellite applications. Alongside the programme, we are building a new support model and team to manage the ongoing support and change activity beyond the programme. The new support structure will also cover other BDO systems being implemented such as Microsoft Dynamics and a new risk on boarding system called Intapp. These application are part of a wider technology and business change initiative called Switch. You will be required to work as part of the Finance Product Team on the day to day management and support of Workday and related systems. Reporting to the Workday Finance Systems Team Leader, you will also manage change activities relating to the ongoing maintenance and improvements to the system. You'll also: Provide day to day 2nd and 3rd line support and administration of the Workday environment and other systems in use in Finance Support and provide knowledge to 1st line support teams - provide continual upskilling of team to enable more 1st call resolution and accurate triage of issues Assist with the transition of support processes from programme team and contract staff, through system stabilisation to steady-state BAU running Test, validate and implement Business Process changes in Workday (following review and change process) Run ad hoc reports / analyse data to support business queries Report, track, manage and escalate issues to other support team members, Workday, Prism or Adaptive as appropriate Work in order to meet expected business performance goals by providing full range of customer service Support all Finance system integrations as a Functional perspective Serve as a strong consultative partner to Finance and HR teams in service delivery Work in close collaboration with the HR Product Support Team and IT Application Support Team - particularly on the resolution of cross functional or integration issues Ensure all changes to data and configuration within the systems are accurate, have all appropriate approvals, are made in a timely manner and ensure audit control Support and manage regular Workday feature upgrades and patching processes Educate Finance team, employees, and colleagues on systems in order to improve usability and use of the Finance systems You'll be someone with: Demonstrable understanding of Finance operations, accounting concepts and experience in Finance business processes Practical Workday Financials experience in a similar technical support role Exposure to Workday report writing and data structures Exposure to Workday data management processes such as EIB uploads Strong verbal and written communication skills to interact with Finance and IT clients and strong attention to detail Previous experience of working in similar support and administration role with Workday or similar Ideally have completed Workday Financials Fundamentals Training Experience of using ServiceNow or similar service management software Knowledge and experience of cross functional working on both Finance and HR processes an advantage You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
21/04/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are currently undertaking a major technology and business transformation programme including the implementation of Workday for HR, Finance, PSA and Payroll. This will replace the current PeopleSoft solution and several satellite applications. Alongside the programme, we are building a new support model and team to manage the ongoing support and change activity beyond the programme. The new support structure will also cover other BDO systems being implemented such as Microsoft Dynamics and a new risk on boarding system called Intapp. These application are part of a wider technology and business change initiative called Switch. You will be required to work as part of the Finance Product Team on the day to day management and support of Workday and related systems. Reporting to the Workday Finance Systems Team Leader, you will also manage change activities relating to the ongoing maintenance and improvements to the system. You'll also: Provide day to day 2nd and 3rd line support and administration of the Workday environment and other systems in use in Finance Support and provide knowledge to 1st line support teams - provide continual upskilling of team to enable more 1st call resolution and accurate triage of issues Assist with the transition of support processes from programme team and contract staff, through system stabilisation to steady-state BAU running Test, validate and implement Business Process changes in Workday (following review and change process) Run ad hoc reports / analyse data to support business queries Report, track, manage and escalate issues to other support team members, Workday, Prism or Adaptive as appropriate Work in order to meet expected business performance goals by providing full range of customer service Support all Finance system integrations as a Functional perspective Serve as a strong consultative partner to Finance and HR teams in service delivery Work in close collaboration with the HR Product Support Team and IT Application Support Team - particularly on the resolution of cross functional or integration issues Ensure all changes to data and configuration within the systems are accurate, have all appropriate approvals, are made in a timely manner and ensure audit control Support and manage regular Workday feature upgrades and patching processes Educate Finance team, employees, and colleagues on systems in order to improve usability and use of the Finance systems You'll be someone with: Demonstrable understanding of Finance operations, accounting concepts and experience in Finance business processes Practical Workday Financials experience in a similar technical support role Exposure to Workday report writing and data structures Exposure to Workday data management processes such as EIB uploads Strong verbal and written communication skills to interact with Finance and IT clients and strong attention to detail Previous experience of working in similar support and administration role with Workday or similar Ideally have completed Workday Financials Fundamentals Training Experience of using ServiceNow or similar service management software Knowledge and experience of cross functional working on both Finance and HR processes an advantage You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Workday Finance Systems Administrator will be required to work as part of the Finance Product Team on the day to day management and support of Workday and related systems. Reporting to the Workday Finance Systems Team Leader, you will serve as a strong consultative partner to Finance and HR teams in service delivery and you will also work in close collaboration with the HR Product Support Team and IT Application Support Team - particularly on the resolution of cross functional or integration issues In this role you'll: Provide day to day 2nd and 3rd line support and administration of the Workday environment and other systems in use in Finance Support and provide knowledge to 1st line support teams - provide continual upskilling of team to enable more 1st call resolution and accurate triage of issues Assist with the transition of support processes from programme team and contract staff, through system stabilisation to steady-state BAU running Support Financials areas in Workday, including Core Financials, Business Assets, Expenses and Procurement Maintain system configuration across Financials as well as master data values, including Spend Categories, Revenue Categories, Expense Items, Ledger Accounts, Custom Worktags, in line with approved changes Maintain Financials security roles in Workday, working closely with FDM counterparts maintaining governance of the security model and staying true to the vanilla Workday model in line with approved changes Support and manage regular Workday feature upgrades and patching processes Educate Finance team, employees and colleagues on systems in order to improve usability and use of the Finance systems You'll be someone with: Previous experience of working in similar support and administration role with Workday or similar Practical Workday Financials experience in a similar technical support role Exposure to Workday report writing and data structures Workday Financials Fundamentals Training Demonstrable understanding of Finance operations, accounting concepts and experience in Finance business processes Exposure to Workday data management processes such as EIB uploads Experience of using ServiceNow or similar service management software You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
21/04/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Workday Finance Systems Administrator will be required to work as part of the Finance Product Team on the day to day management and support of Workday and related systems. Reporting to the Workday Finance Systems Team Leader, you will serve as a strong consultative partner to Finance and HR teams in service delivery and you will also work in close collaboration with the HR Product Support Team and IT Application Support Team - particularly on the resolution of cross functional or integration issues In this role you'll: Provide day to day 2nd and 3rd line support and administration of the Workday environment and other systems in use in Finance Support and provide knowledge to 1st line support teams - provide continual upskilling of team to enable more 1st call resolution and accurate triage of issues Assist with the transition of support processes from programme team and contract staff, through system stabilisation to steady-state BAU running Support Financials areas in Workday, including Core Financials, Business Assets, Expenses and Procurement Maintain system configuration across Financials as well as master data values, including Spend Categories, Revenue Categories, Expense Items, Ledger Accounts, Custom Worktags, in line with approved changes Maintain Financials security roles in Workday, working closely with FDM counterparts maintaining governance of the security model and staying true to the vanilla Workday model in line with approved changes Support and manage regular Workday feature upgrades and patching processes Educate Finance team, employees and colleagues on systems in order to improve usability and use of the Finance systems You'll be someone with: Previous experience of working in similar support and administration role with Workday or similar Practical Workday Financials experience in a similar technical support role Exposure to Workday report writing and data structures Workday Financials Fundamentals Training Demonstrable understanding of Finance operations, accounting concepts and experience in Finance business processes Exposure to Workday data management processes such as EIB uploads Experience of using ServiceNow or similar service management software You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Description: SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and international LOCATION: Filton (60% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance : 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday (AP+) Personal Development : Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing : Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving and purpose built maternity rooms on site Inclusive Environment : Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? A vacancy for a Technical Specialist has arisen within the Identity and Access Management Team at Airbus Commercial Aircraft, where you will have unparalleled opportunities to develop a diverse network and wide range of skills. In this role, end-users will be the employees, customers and suppliers who use our solution every day to access their tools and data whilst having a great user experience. You will also work closely with HR, Legal, IT and Security Teams to provide reliable and secure information to the right internal customers. The IAM team is highly motivated and dynamic - we value collaboration, teamwork, solidarity, helping each other, achieving and celebrating results and putting Airbus first. HOW YOU WILL CONTRIBUTE TO THE TEAM Work with Product Owners, Operational Specialists and Data Analysts to understand and deliver on key priorities. Align the product strategy and roadmap of IAM Access Management with the requirements from stakeholders and regulatory requirements, supported by Solution Architects and Product Managers. Manage the lifecycle of the product through every stage, including feature development, entry into service, production (including operations) and retirement. Work with internal customers, external suppliers and the digital team to migrate and adapt the legacy product and process to a state of the art IAM product. Co-design, develop (code), set up and operate a robust and secure Data Self Service. ABOUT YOU A proven experience in application development using .NET frameworks. Demonstrable knowledge / experience with products in Identity and Access Management, Cybersecurity, or other relevant IT discipline. Windows Server and Linux skills. Skilled in Python, PERL, PHP or another Object Orientated language. You share our values : Customer focus, integrity, respect, creativity, reliability and you're a team player. Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions . HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
20/04/2025
Full time
Job Description: SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and international LOCATION: Filton (60% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance : 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday (AP+) Personal Development : Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing : Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving and purpose built maternity rooms on site Inclusive Environment : Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? A vacancy for a Technical Specialist has arisen within the Identity and Access Management Team at Airbus Commercial Aircraft, where you will have unparalleled opportunities to develop a diverse network and wide range of skills. In this role, end-users will be the employees, customers and suppliers who use our solution every day to access their tools and data whilst having a great user experience. You will also work closely with HR, Legal, IT and Security Teams to provide reliable and secure information to the right internal customers. The IAM team is highly motivated and dynamic - we value collaboration, teamwork, solidarity, helping each other, achieving and celebrating results and putting Airbus first. HOW YOU WILL CONTRIBUTE TO THE TEAM Work with Product Owners, Operational Specialists and Data Analysts to understand and deliver on key priorities. Align the product strategy and roadmap of IAM Access Management with the requirements from stakeholders and regulatory requirements, supported by Solution Architects and Product Managers. Manage the lifecycle of the product through every stage, including feature development, entry into service, production (including operations) and retirement. Work with internal customers, external suppliers and the digital team to migrate and adapt the legacy product and process to a state of the art IAM product. Co-design, develop (code), set up and operate a robust and secure Data Self Service. ABOUT YOU A proven experience in application development using .NET frameworks. Demonstrable knowledge / experience with products in Identity and Access Management, Cybersecurity, or other relevant IT discipline. Windows Server and Linux skills. Skilled in Python, PERL, PHP or another Object Orientated language. You share our values : Customer focus, integrity, respect, creativity, reliability and you're a team player. Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions . HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Infrastructure Manager Chesterfield 55,000 to 65,000 + Excellent Benefits Your new company Hays Technology are recruiting an Infrastructure Manager to join a large public sector organisation based in the Chesterfield area. You will be reporting to the Head of Digital, Data & Technology during a period of digital change and transformation. Your new role In your new role, you will be responsible for supporting the Head of Digital, Data and Technology in leading the development and delivery of modern and cost-effective infrastructure which will underpin the successful delivery whilst planning, co-ordinating and prioritising workloads, working with internal and external stakeholders to monitor and deliver current and future service operations and infrastructure demands. You will be developing, rolling out, and maintaining policies, procedures and training plans relating to existing infrastructure and new infrastructure projects. You will be working alongside senior stakeholders, establishing strategies, key priorities and annual delivery plans for the design, development, and maintenance of infrastructure, including LANs, WANs, internet, security and wireless implementations. You will define software and hardware standards in collaboration with stakeholders and owners, whilst establishing strong partnerships with third party suppliers, negotiating and establishing access agreements and SLAs and monitoring performance against them. What you'll need to succeed Strong leadership and team management skills, with the ability to motivate and inspire teams of around 6 staff Proven experience of infrastructure and platform technologies covering networks, hosting, cybersecurity, databases and middleware Experience of migrating legacy platforms to public and private cloud environments Proven experience of leading an infrastructure team Able to create and manage product and (platform) service roadmaps, approved product lists and technical standards Experience of building influential relationships with key stakeholders Strong project management skills What you'll get in return This exciting position is paying between 55,000 and 65,000 and offers an excellent work life balance including: generous annual leave, flexibility, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
18/04/2025
Full time
Infrastructure Manager Chesterfield 55,000 to 65,000 + Excellent Benefits Your new company Hays Technology are recruiting an Infrastructure Manager to join a large public sector organisation based in the Chesterfield area. You will be reporting to the Head of Digital, Data & Technology during a period of digital change and transformation. Your new role In your new role, you will be responsible for supporting the Head of Digital, Data and Technology in leading the development and delivery of modern and cost-effective infrastructure which will underpin the successful delivery whilst planning, co-ordinating and prioritising workloads, working with internal and external stakeholders to monitor and deliver current and future service operations and infrastructure demands. You will be developing, rolling out, and maintaining policies, procedures and training plans relating to existing infrastructure and new infrastructure projects. You will be working alongside senior stakeholders, establishing strategies, key priorities and annual delivery plans for the design, development, and maintenance of infrastructure, including LANs, WANs, internet, security and wireless implementations. You will define software and hardware standards in collaboration with stakeholders and owners, whilst establishing strong partnerships with third party suppliers, negotiating and establishing access agreements and SLAs and monitoring performance against them. What you'll need to succeed Strong leadership and team management skills, with the ability to motivate and inspire teams of around 6 staff Proven experience of infrastructure and platform technologies covering networks, hosting, cybersecurity, databases and middleware Experience of migrating legacy platforms to public and private cloud environments Proven experience of leading an infrastructure team Able to create and manage product and (platform) service roadmaps, approved product lists and technical standards Experience of building influential relationships with key stakeholders Strong project management skills What you'll get in return This exciting position is paying between 55,000 and 65,000 and offers an excellent work life balance including: generous annual leave, flexibility, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Please note that this role does not provide Sponsorship. This is an exciting opportunity to join a values-led organisation in the legal sector that puts people, purpose, and planet at the centre of its mission. Known for aligning commercial success with meaningful social and environmental impact, the company fosters a progressive, inclusive culture where innovation is encouraged and collaboration is key. As part of the IT team, you ll play a vital role in delivering technology initiatives that support the wider business, working within a flexible hybrid model and benefiting from a strong focus on wellbeing, development, and sustainability. We re looking for a tech-savvy individual to help drive innovation and support the delivery of effective digital solutions. Sitting within the IT team, this position plays a key role in shaping and implementing technology initiatives that meet evolving business needs. You'll report into the manager overseeing infrastructure and applications and take ownership of projects from concept through to completion ensuring they add real value. What You ll Be Doing Contribute to the strategic goals of the infrastructure and applications team. Provide insights and guidance to senior IT leadership on technical matters. Work alongside both internal colleagues and external service partners to maintain strong IT operations. Lead the rollout and enhancement of Microsoft 365 products across the business. Manage implementation plans for new systems and optimize the performance of existing ones. Ensure smooth integration between tools and services while escalating issues appropriately. Identify and suggest new technologies that support business priorities. Keep an eye on tech trends to ensure systems remain fit for purpose. Collaborate across IT functions to support continuous service improvements. Project Leadership Develop detailed project scopes, timelines, and resource plans. Oversee the execution of technical projects from initial planning through delivery. Manage vendor processes, including drafting tender documents and coordinating selection. Ensure clear communication throughout project lifecycles and handle vendor negotiations. What You ll Bring You ve worked in professional services and know how to get things done in a fast-paced environment. You re confident, self-motivated, and comfortable working with a mix of internal teams and external partners. You have a knack for translating technical ideas into real-world outcomes, and you re experienced in project delivery, documentation, and collaboration. Technical Toolkit You should have strong working knowledge of: Microsoft Active Directory/Entra and Microsoft 365 (Exchange, Teams, SharePoint, Intune, Defender) Virtual environments and storage systems (e.g., VMware, Pure), and enterprise networking (e.g., Cisco) Firewall technologies (ideally Palo Alto) Bonus if you re familiar with: Meraki Wi-Fi, iManage, RingCentral, Mimecast, or SenseOn (MDR/XDR tools)
18/04/2025
Full time
Please note that this role does not provide Sponsorship. This is an exciting opportunity to join a values-led organisation in the legal sector that puts people, purpose, and planet at the centre of its mission. Known for aligning commercial success with meaningful social and environmental impact, the company fosters a progressive, inclusive culture where innovation is encouraged and collaboration is key. As part of the IT team, you ll play a vital role in delivering technology initiatives that support the wider business, working within a flexible hybrid model and benefiting from a strong focus on wellbeing, development, and sustainability. We re looking for a tech-savvy individual to help drive innovation and support the delivery of effective digital solutions. Sitting within the IT team, this position plays a key role in shaping and implementing technology initiatives that meet evolving business needs. You'll report into the manager overseeing infrastructure and applications and take ownership of projects from concept through to completion ensuring they add real value. What You ll Be Doing Contribute to the strategic goals of the infrastructure and applications team. Provide insights and guidance to senior IT leadership on technical matters. Work alongside both internal colleagues and external service partners to maintain strong IT operations. Lead the rollout and enhancement of Microsoft 365 products across the business. Manage implementation plans for new systems and optimize the performance of existing ones. Ensure smooth integration between tools and services while escalating issues appropriately. Identify and suggest new technologies that support business priorities. Keep an eye on tech trends to ensure systems remain fit for purpose. Collaborate across IT functions to support continuous service improvements. Project Leadership Develop detailed project scopes, timelines, and resource plans. Oversee the execution of technical projects from initial planning through delivery. Manage vendor processes, including drafting tender documents and coordinating selection. Ensure clear communication throughout project lifecycles and handle vendor negotiations. What You ll Bring You ve worked in professional services and know how to get things done in a fast-paced environment. You re confident, self-motivated, and comfortable working with a mix of internal teams and external partners. You have a knack for translating technical ideas into real-world outcomes, and you re experienced in project delivery, documentation, and collaboration. Technical Toolkit You should have strong working knowledge of: Microsoft Active Directory/Entra and Microsoft 365 (Exchange, Teams, SharePoint, Intune, Defender) Virtual environments and storage systems (e.g., VMware, Pure), and enterprise networking (e.g., Cisco) Firewall technologies (ideally Palo Alto) Bonus if you re familiar with: Meraki Wi-Fi, iManage, RingCentral, Mimecast, or SenseOn (MDR/XDR tools)
Care & Support Digital Technology Officer Location: Tottenham Hale, N17 (North London) with ideally 5 days per week in the office Salary: £34,000 per annum Closing date for applications: Sunday 27th April Interviews: Tuesday 6th May, held in person Do you have a strong background in digital technology within a care and support environment, and are keen to enhance care delivery and streamline operations at an organisation passionate about helping people develop independence and meet their personal goals and aspirations? Charity People is delighted to be working with a fantastic charity to recruit a Care & Support Digital Technology Officer who will play a pivotal role in bridging the gap between digital innovation and care delivery. With expertise in both the Care & Support sector and digital technology, the post holder will embed the implementation of the Sona Rostering Time Management system , support the development and rollout of a new Care Planning system, and provide first line support and assistance to the charity's staff and managers. The role requires a collaborative approach to ensure digital solutions streamline operations and enhance care delivery across the organisation. About the charity This is a forward-thinking and inclusive charity, working across ten London boroughs to support people with significant support needs to live with dignity and purpose. The organisation's work is diverse, from supporting people to live independently in their own home and in supported accommodation settings, to providing short breaks and supported holidays. As Care & Support Digital Technology Officer, your core responsibilities will include: Support teams across Care & Support (C&S) Service delivery to make the best use of technology in their work Collaborate with the Digital Technology team to design and deliver comprehensive guides for digital tools and systems, including Sona and the Care Planning system Assess the digital proficiency of staff and create tailored training plans to bridge skill gaps Act as the primary point of contact for C&S staff seeking support with digital tools, ensuring systems are used effectively to enhance care delivery, record-keeping, and operational efficiency Assist in testing and validation processes for technological systems to ensure they meet organisational requirements Provide first-line support for technical queries, escalating complex issues as needed Ensure the Care Planning system works smoothly and that care records are regularly reviewed Maintain the Care Planning system and support C&S Managers in auditing and reviewing care records Handle basic troubleshooting, resolves common systems' problems, and provides guidance to users on using systems Provide support during the migration to Microsoft 365 Oversee the Digital Inbox, triaging queries for timely resolution or escalation Support the day-to-day administration of digital software platforms for C&S Participate in data cleansing and migration to maintain accurate and useful datasets Assist in refining system requirement specifications to align with C&S needs Configure and set up hardware devices for use with digital systems for the C&S services Attend regular meetings with Newlon IT to address support tickets related to C&S services Develop and update policies, procedures, and training guides to support the effective use of digital technology systems for C&S Document recurring issues and create self-help resources, FAQs, and troubleshooting guides Work closely with the Digital Technology and C&S teams to ensure systems meet operational and care delivery needs Liaise with SaaS providers to address complex queries and support system enhancements Build strong working relationships with C&S managers and staff to promote digital adoption and address challenges proactively We'd love to see applications from individuals with the following skills and experience: Proven experience working in a Care & Support environment Strong background in digital technology, including implementing and supporting software systems Experience of using and integrating attendance management systems such as Sona Rostering Time Management Experience training staff and creating training materials for digital systems Experience in data cleansing, migration, and modelling activities Excellent understanding of care sector requirements, including rostering time-management shifts planning and compliance standards Strong IT skills, including proficiency in managing software platforms and troubleshooting technical issues Knowledge of system testing, validation, and ongoing maintenance Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users Highly organised, with the ability to prioritise tasks and manage time effectively Strong problem-solving skills and a proactive mind-set Collaborative and adaptable, with a commitment to supporting both technical and care teams Attention to detail and commitment to maintaining accurate records Willingness to travel between sites and work flexible hours, including occasional evenings or weekends as required Understanding of safeguarding responsibilities and commitment to promoting the welfare of vulnerable adults How to apply To formally apply we will need a CV and Supporting Statement. If you would like to apply for this role or to have an informal confidential chat, please apply via the link below with a copy of your CV in the first instance or email Alice Wood at Charity People to find out more. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you. At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
18/04/2025
Full time
Care & Support Digital Technology Officer Location: Tottenham Hale, N17 (North London) with ideally 5 days per week in the office Salary: £34,000 per annum Closing date for applications: Sunday 27th April Interviews: Tuesday 6th May, held in person Do you have a strong background in digital technology within a care and support environment, and are keen to enhance care delivery and streamline operations at an organisation passionate about helping people develop independence and meet their personal goals and aspirations? Charity People is delighted to be working with a fantastic charity to recruit a Care & Support Digital Technology Officer who will play a pivotal role in bridging the gap between digital innovation and care delivery. With expertise in both the Care & Support sector and digital technology, the post holder will embed the implementation of the Sona Rostering Time Management system , support the development and rollout of a new Care Planning system, and provide first line support and assistance to the charity's staff and managers. The role requires a collaborative approach to ensure digital solutions streamline operations and enhance care delivery across the organisation. About the charity This is a forward-thinking and inclusive charity, working across ten London boroughs to support people with significant support needs to live with dignity and purpose. The organisation's work is diverse, from supporting people to live independently in their own home and in supported accommodation settings, to providing short breaks and supported holidays. As Care & Support Digital Technology Officer, your core responsibilities will include: Support teams across Care & Support (C&S) Service delivery to make the best use of technology in their work Collaborate with the Digital Technology team to design and deliver comprehensive guides for digital tools and systems, including Sona and the Care Planning system Assess the digital proficiency of staff and create tailored training plans to bridge skill gaps Act as the primary point of contact for C&S staff seeking support with digital tools, ensuring systems are used effectively to enhance care delivery, record-keeping, and operational efficiency Assist in testing and validation processes for technological systems to ensure they meet organisational requirements Provide first-line support for technical queries, escalating complex issues as needed Ensure the Care Planning system works smoothly and that care records are regularly reviewed Maintain the Care Planning system and support C&S Managers in auditing and reviewing care records Handle basic troubleshooting, resolves common systems' problems, and provides guidance to users on using systems Provide support during the migration to Microsoft 365 Oversee the Digital Inbox, triaging queries for timely resolution or escalation Support the day-to-day administration of digital software platforms for C&S Participate in data cleansing and migration to maintain accurate and useful datasets Assist in refining system requirement specifications to align with C&S needs Configure and set up hardware devices for use with digital systems for the C&S services Attend regular meetings with Newlon IT to address support tickets related to C&S services Develop and update policies, procedures, and training guides to support the effective use of digital technology systems for C&S Document recurring issues and create self-help resources, FAQs, and troubleshooting guides Work closely with the Digital Technology and C&S teams to ensure systems meet operational and care delivery needs Liaise with SaaS providers to address complex queries and support system enhancements Build strong working relationships with C&S managers and staff to promote digital adoption and address challenges proactively We'd love to see applications from individuals with the following skills and experience: Proven experience working in a Care & Support environment Strong background in digital technology, including implementing and supporting software systems Experience of using and integrating attendance management systems such as Sona Rostering Time Management Experience training staff and creating training materials for digital systems Experience in data cleansing, migration, and modelling activities Excellent understanding of care sector requirements, including rostering time-management shifts planning and compliance standards Strong IT skills, including proficiency in managing software platforms and troubleshooting technical issues Knowledge of system testing, validation, and ongoing maintenance Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users Highly organised, with the ability to prioritise tasks and manage time effectively Strong problem-solving skills and a proactive mind-set Collaborative and adaptable, with a commitment to supporting both technical and care teams Attention to detail and commitment to maintaining accurate records Willingness to travel between sites and work flexible hours, including occasional evenings or weekends as required Understanding of safeguarding responsibilities and commitment to promoting the welfare of vulnerable adults How to apply To formally apply we will need a CV and Supporting Statement. If you would like to apply for this role or to have an informal confidential chat, please apply via the link below with a copy of your CV in the first instance or email Alice Wood at Charity People to find out more. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you. At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Willmott Dixon Group
Letchworth Garden City, Hertfordshire
Willmott Dixon are recruiting for a D365 Developer (F&O) to join our Application Services Team. This an exciting opportunity to play a key role in the ongoing support and development of our MS Dynamics F&O system. This role can be done remotely but may require a presence at our head office in Letchworth Garden City from time to time according to business requirements. Specifically, for this role we require an individual with advanced MS Dynamics Finance and Operations development skills and experience. In addition to this you will have experience of developing in power platform (Power Apps and Power Platform). In addition to the required technical skills for the role, we are looking for people that have exceptional customer facing skills with an ability to explain technical matters in business language to key stakeholders within the business. The role Key Responsibilities / Objectives Provide high quality software development expertise for Willmott Dixon software applications. Recommend solutions to identified requirements using the most appropriate communication method. Build and maintain good collaborative working-relationships with internal and external project stakeholders. Organise and manage own workload effectively to meet all project timescales and manager's expectations. Actively contribute to IS projects as required. Collaborate with the Digital Business Partner in identifying areas for improvement and maintain a good knowledge of emerging best practices in the field of software development. Provide a designated level of application support to end users and other IS personnel. Perform unit testing of developments prior to release. Maintain database views, tables and data mapping in support of software development requirements. Essential and Desirable Criteria Essential Demonstrated experience as a developer or technical architect in Dynamics 365 F&O / F&SCM modules etc, including end-to-end solution delivery. Proficiency in X In-depth understanding of finance and operations business processes. Hands-on experience integrating Azure Integration Services with D365 F&O or any other integration solution similar. Knowledge of Azure DevOps CI/CD processes. Experience working with Agile/Scrum methodology Desirable Experience of developing in C# and .Net Technologies Experience of Azure platform services Experience of working with a Microsoft Gold Partners Experience of an full end to end D365 implementation. Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access anew generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was awarded No 1 in the Best "big" Companies (2022) to work for and the Times Top 50 Employers for Gender Equality 2024 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
18/04/2025
Full time
Willmott Dixon are recruiting for a D365 Developer (F&O) to join our Application Services Team. This an exciting opportunity to play a key role in the ongoing support and development of our MS Dynamics F&O system. This role can be done remotely but may require a presence at our head office in Letchworth Garden City from time to time according to business requirements. Specifically, for this role we require an individual with advanced MS Dynamics Finance and Operations development skills and experience. In addition to this you will have experience of developing in power platform (Power Apps and Power Platform). In addition to the required technical skills for the role, we are looking for people that have exceptional customer facing skills with an ability to explain technical matters in business language to key stakeholders within the business. The role Key Responsibilities / Objectives Provide high quality software development expertise for Willmott Dixon software applications. Recommend solutions to identified requirements using the most appropriate communication method. Build and maintain good collaborative working-relationships with internal and external project stakeholders. Organise and manage own workload effectively to meet all project timescales and manager's expectations. Actively contribute to IS projects as required. Collaborate with the Digital Business Partner in identifying areas for improvement and maintain a good knowledge of emerging best practices in the field of software development. Provide a designated level of application support to end users and other IS personnel. Perform unit testing of developments prior to release. Maintain database views, tables and data mapping in support of software development requirements. Essential and Desirable Criteria Essential Demonstrated experience as a developer or technical architect in Dynamics 365 F&O / F&SCM modules etc, including end-to-end solution delivery. Proficiency in X In-depth understanding of finance and operations business processes. Hands-on experience integrating Azure Integration Services with D365 F&O or any other integration solution similar. Knowledge of Azure DevOps CI/CD processes. Experience working with Agile/Scrum methodology Desirable Experience of developing in C# and .Net Technologies Experience of Azure platform services Experience of working with a Microsoft Gold Partners Experience of an full end to end D365 implementation. Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access anew generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was awarded No 1 in the Best "big" Companies (2022) to work for and the Times Top 50 Employers for Gender Equality 2024 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
18/04/2025
Full time
Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
18/04/2025
Full time
Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
18/04/2025
Full time
Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
The Youth Endowment Fund Senior Change Manager, Education Reports to: Head of Change for Education Salary: £51,300 per annum, depending on experience Location: Central London or Hybrid (see below) Contract: (2-year fixed term - potential to extend) Closing date for applications: Tuesday 29th April 2025 at 12pm Interview dates: Week commencing 12th May 2025 About the Youth Endowment Fund We're here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them. The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen. Key Responsibilities We are making good progress building the evidence of what works within and around education to reduce violence, including launching our new Education, Children and Violence Guidance in May 2024 which provides school, college and alternative provision leaders with five evidence-based recommendations to help prevent children's involvement in violence. We also have our Toolkit, annual Children, Violence and Vulnerability Report and new implementation resources due next year. But the big risk is that we publish these resources and nothing changes. That's where you come in. Your role is to help us ensure more senior education leaders within schools, colleges and alternative provision settings use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. This will involve: Developing great relationships and partnerships with executive and senior leaders in education, making connections and building credibility and trust with the sector. Managing our new online digital self-assessment tool for sector leaders, driving awareness and engagement with education leaders and refining and optimising the system in collaboration with the software developers. Synthesizing and analysing data from the self-assessment tool, using findings to produce value insights reports for YEF and the sector. Creating implementation resources which respond to need and support education leaders to put evidence into practice. Continuing to develop a strong understanding of education practice and policy across England and Wales. Working out other effective ways to connect people with the evidence, then making those things happen, from regular virtual learning events to presentations. As a senior member of staff in the organisation you also: Build a culture where it is natural to perform well and support colleagues brilliantly. Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed. You are this sort of person: You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. You understand the education sector. You really understand how schools, colleges and/or Alternative Provision settings tick. You have experience of working with/supporting senior and executive education leaders to facilitate change and improvement that improves the lives of young people. You might have previous experience of supporting a school to reflect on and adopt evidence-based practice. You are digital and data savvy. You have experience of working with data and systems to support evaluation, improvement and meaningful change. You have experience of translating complex information into plain writing and impactful visuals that everyone can understand. You have excellent project and time management skills and the ability to design and deliver high quality outputs such as reports and digital resources to a high standard. You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you. You have experience of developing resources which support schools/education settings. You understand and take a curious approach to learning about the needs of leaders from across the education spectrum. You are able to skilfully translate these insights into helpful resources and tools which support leaders to improve practice. You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. You don't want your days to pass without making a difference. You want to play a significant part in reducing violence. You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience. You are committed to equality, diversity and inclusion. You must have this sort of experience Delivering positive change within education: You have significant experience of working with education leaders to support the development and improvement or practice. Working as a senior leader within the education sector, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence. While it's not a criteria, we're especially interested to hear from applicants who have lived experience of violence affecting children and young people. It's also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. Hybrid Working The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you'll be expected to work from the London office 2 days per month. To Apply Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Tuesday 29th April at 12pm Application Questions How have you successfully supported education leaders to improve their practice or leadership? Please be specific about the scale and context of your experience working with senior leaders in education settings. Describe your experience using data and digital tools to gather insights, inform decisions, and drive improvement in education. What data did you use, how did you present it, and what impact did it have? What personal and professional experiences shape your understanding of the education sector and its role in preventing youth violence? As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. Interview Process This will be a one stage interview process. Interviews will take place the week of 12th May 2025 Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. Benefits Include £1,000 professional development budget annually 28 days holiday plus Bank Holidays Four half days for volunteering activities . click apply for full job details
18/04/2025
Full time
The Youth Endowment Fund Senior Change Manager, Education Reports to: Head of Change for Education Salary: £51,300 per annum, depending on experience Location: Central London or Hybrid (see below) Contract: (2-year fixed term - potential to extend) Closing date for applications: Tuesday 29th April 2025 at 12pm Interview dates: Week commencing 12th May 2025 About the Youth Endowment Fund We're here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them. The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen. Key Responsibilities We are making good progress building the evidence of what works within and around education to reduce violence, including launching our new Education, Children and Violence Guidance in May 2024 which provides school, college and alternative provision leaders with five evidence-based recommendations to help prevent children's involvement in violence. We also have our Toolkit, annual Children, Violence and Vulnerability Report and new implementation resources due next year. But the big risk is that we publish these resources and nothing changes. That's where you come in. Your role is to help us ensure more senior education leaders within schools, colleges and alternative provision settings use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. This will involve: Developing great relationships and partnerships with executive and senior leaders in education, making connections and building credibility and trust with the sector. Managing our new online digital self-assessment tool for sector leaders, driving awareness and engagement with education leaders and refining and optimising the system in collaboration with the software developers. Synthesizing and analysing data from the self-assessment tool, using findings to produce value insights reports for YEF and the sector. Creating implementation resources which respond to need and support education leaders to put evidence into practice. Continuing to develop a strong understanding of education practice and policy across England and Wales. Working out other effective ways to connect people with the evidence, then making those things happen, from regular virtual learning events to presentations. As a senior member of staff in the organisation you also: Build a culture where it is natural to perform well and support colleagues brilliantly. Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed. You are this sort of person: You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. You understand the education sector. You really understand how schools, colleges and/or Alternative Provision settings tick. You have experience of working with/supporting senior and executive education leaders to facilitate change and improvement that improves the lives of young people. You might have previous experience of supporting a school to reflect on and adopt evidence-based practice. You are digital and data savvy. You have experience of working with data and systems to support evaluation, improvement and meaningful change. You have experience of translating complex information into plain writing and impactful visuals that everyone can understand. You have excellent project and time management skills and the ability to design and deliver high quality outputs such as reports and digital resources to a high standard. You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you. You have experience of developing resources which support schools/education settings. You understand and take a curious approach to learning about the needs of leaders from across the education spectrum. You are able to skilfully translate these insights into helpful resources and tools which support leaders to improve practice. You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. You don't want your days to pass without making a difference. You want to play a significant part in reducing violence. You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience. You are committed to equality, diversity and inclusion. You must have this sort of experience Delivering positive change within education: You have significant experience of working with education leaders to support the development and improvement or practice. Working as a senior leader within the education sector, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence. While it's not a criteria, we're especially interested to hear from applicants who have lived experience of violence affecting children and young people. It's also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. Hybrid Working The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you'll be expected to work from the London office 2 days per month. To Apply Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Tuesday 29th April at 12pm Application Questions How have you successfully supported education leaders to improve their practice or leadership? Please be specific about the scale and context of your experience working with senior leaders in education settings. Describe your experience using data and digital tools to gather insights, inform decisions, and drive improvement in education. What data did you use, how did you present it, and what impact did it have? What personal and professional experiences shape your understanding of the education sector and its role in preventing youth violence? As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. Interview Process This will be a one stage interview process. Interviews will take place the week of 12th May 2025 Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. Benefits Include £1,000 professional development budget annually 28 days holiday plus Bank Holidays Four half days for volunteering activities . click apply for full job details
IT Service Manager - Luxury Cruise Liner (3-Month Rotational Overseas Work) TAX-FREE Living Expenses Covered When Working Away Join a world-class luxury cruise liner as an IT Service Manager, overseeing IT service delivery, stakeholder engagement, and technical operations to ensure a seamless digital experience for guests and crew. This dynamic role involves a three-month rotational overseas assignment, where you will lead IT service management, drive operational excellence, and collaborate with key stakeholders to enhance IT performance onboard. Why Join? All living expenses covered while working overseas Opportunity to travel the world while advancing your IT leadership career Work in a prestigious, multicultural environment, delivering exceptional IT services aboard a luxury cruise liner Key Responsibilities: Service Management & Delivery: Oversee IT service operations, ensuring high availability, performance, and seamless user experiences for guests and crew. Stakeholder Engagement: Act as the primary IT point of contact for senior leadership, department heads, and external vendors, ensuring alignment with business needs. IT Strategy & Continuous Improvement: Develop and implement IT service strategies to enhance operational efficiency, minimize downtime, and drive innovation. Leadership & Team Management: Mentor and manage onboard IT support staff, fostering a culture of excellence, continuous learning, and proactive problem-solving. Incident & Problem Management: Ensure swift resolution of IT issues through structured processes, clear escalation paths, and robust service management frameworks. Compliance & Security: Ensure IT operations comply with maritime regulations, cybersecurity policies, and data protection standards. Qualifications & Requirements: 5+ years of experience in IT service management, IT operations, or technology leadership roles ITIL Certification required (experience implementing ITIL best practices preferred) Strong leadership and stakeholder management skills, with the ability to communicate technical concepts to non-technical audiences Proven experience managing IT support teams, vendors, and service contracts Expertise in enterprise IT infrastructure, including Servers, networks, and end-user computing (EUC) Hospitality, cruise, or travel industry experience preferred Marine Training (STCW) or willingness to complete it before starting work Work Environment: Lead IT service management onboard a luxury cruise liner, ensuring seamless technology operations across multiple locations. Work in a fast-paced, customer-facing environment, collaborating with diverse international teams. Adapt to varying time zones and operational needs while maintaining high service standards. If you are a strategic IT leader with a passion for service excellence, stakeholder management, and global operations, this is your opportunity to take your career to the next level while exploring the world!
17/04/2025
Full time
IT Service Manager - Luxury Cruise Liner (3-Month Rotational Overseas Work) TAX-FREE Living Expenses Covered When Working Away Join a world-class luxury cruise liner as an IT Service Manager, overseeing IT service delivery, stakeholder engagement, and technical operations to ensure a seamless digital experience for guests and crew. This dynamic role involves a three-month rotational overseas assignment, where you will lead IT service management, drive operational excellence, and collaborate with key stakeholders to enhance IT performance onboard. Why Join? All living expenses covered while working overseas Opportunity to travel the world while advancing your IT leadership career Work in a prestigious, multicultural environment, delivering exceptional IT services aboard a luxury cruise liner Key Responsibilities: Service Management & Delivery: Oversee IT service operations, ensuring high availability, performance, and seamless user experiences for guests and crew. Stakeholder Engagement: Act as the primary IT point of contact for senior leadership, department heads, and external vendors, ensuring alignment with business needs. IT Strategy & Continuous Improvement: Develop and implement IT service strategies to enhance operational efficiency, minimize downtime, and drive innovation. Leadership & Team Management: Mentor and manage onboard IT support staff, fostering a culture of excellence, continuous learning, and proactive problem-solving. Incident & Problem Management: Ensure swift resolution of IT issues through structured processes, clear escalation paths, and robust service management frameworks. Compliance & Security: Ensure IT operations comply with maritime regulations, cybersecurity policies, and data protection standards. Qualifications & Requirements: 5+ years of experience in IT service management, IT operations, or technology leadership roles ITIL Certification required (experience implementing ITIL best practices preferred) Strong leadership and stakeholder management skills, with the ability to communicate technical concepts to non-technical audiences Proven experience managing IT support teams, vendors, and service contracts Expertise in enterprise IT infrastructure, including Servers, networks, and end-user computing (EUC) Hospitality, cruise, or travel industry experience preferred Marine Training (STCW) or willingness to complete it before starting work Work Environment: Lead IT service management onboard a luxury cruise liner, ensuring seamless technology operations across multiple locations. Work in a fast-paced, customer-facing environment, collaborating with diverse international teams. Adapt to varying time zones and operational needs while maintaining high service standards. If you are a strategic IT leader with a passion for service excellence, stakeholder management, and global operations, this is your opportunity to take your career to the next level while exploring the world!
This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days. -Salary: £48,937 - £53,459 based in our London Office, hybrid two days per week with three days from home. -Salary: £44,056 - £48,575 remote homeworker (UK) About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. Learn about our vision, mission and values About the role As a Digital Marketing Manager at Christian Aid, you will take the lead in developing and executing digital marketing strategies that align with the broader digital and fundraising goals. You will manage key campaigns across different digital channels, from paid search and paid media to email marketing. This role is crucial in driving income, engagement, and awareness by leveraging data-driven insights. Christian Aid is pursuing an ambitious digital strategy to double our reach and deepen connections with supporters, and your work will play a central role in this journey. You will collaborate with cross-functional teams and work closely with the Digital Lead to optimise digital marketing activities, particularly for humanitarian responses and large-scale fundraising campaigns. Your ability to strategically manage campaigns, oversee e-communications, and ensure high-performance team operations will directly contribute to Christian Aid's goals in acquiring new supporters and maximising revenue from digital channels. By executing innovative and high-impact digital strategies, you will help drive forward this ambitious vision for growth and strengthened relationships with our supporters. About you You are an experienced digital marketing professional with a proven track record in both B2B and B2C environments. You are highly skilled in using digital platforms like Google Ads, Meta Ads Manager, and email marketing solutions to develop and optimize campaigns. While your technical expertise is crucial, you are also a creative thinker who can come up with innovative solutions to engage audiences and drive results. You are passionate about digital marketing and always eager to stay ahead of trends and innovations in the field. You are a team player who is approachable and open to co-creating ideas with colleagues, fostering a collaborative and inclusive environment. Your leadership and people management skills empower teams to consistently deliver high-quality results while encouraging innovation and creative problem-solving. You possess a data-driven mindset, using insights to make informed decisions and optimise digital performance. You're able to manage multiple complex projects simultaneously and are comfortable making decisions that impact digital strategy and budget. Your strong communication skills allow you to engage stakeholders effectively, ensuring that digital marketing is embedded across the organisation and that ideas are communicated clearly and persuasively. Competency questions As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions: -Strategic thinking: Can you describe a digital marketing campaign you developed that significantly increased engagement and revenue? How did you measure its success and optimise it for better performance? -Team leadership: Share an example of when you led a team through a challenging digital marketing project. How did you ensure the team worked effectively and stayed aligned with the overall goals? -Data-driven: How have you used data insights to optimise a digital marketing campaign? What tools did you use, and what impact did your changes have on the campaign's outcome? Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010). All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
17/04/2025
Full time
This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days. -Salary: £48,937 - £53,459 based in our London Office, hybrid two days per week with three days from home. -Salary: £44,056 - £48,575 remote homeworker (UK) About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. Learn about our vision, mission and values About the role As a Digital Marketing Manager at Christian Aid, you will take the lead in developing and executing digital marketing strategies that align with the broader digital and fundraising goals. You will manage key campaigns across different digital channels, from paid search and paid media to email marketing. This role is crucial in driving income, engagement, and awareness by leveraging data-driven insights. Christian Aid is pursuing an ambitious digital strategy to double our reach and deepen connections with supporters, and your work will play a central role in this journey. You will collaborate with cross-functional teams and work closely with the Digital Lead to optimise digital marketing activities, particularly for humanitarian responses and large-scale fundraising campaigns. Your ability to strategically manage campaigns, oversee e-communications, and ensure high-performance team operations will directly contribute to Christian Aid's goals in acquiring new supporters and maximising revenue from digital channels. By executing innovative and high-impact digital strategies, you will help drive forward this ambitious vision for growth and strengthened relationships with our supporters. About you You are an experienced digital marketing professional with a proven track record in both B2B and B2C environments. You are highly skilled in using digital platforms like Google Ads, Meta Ads Manager, and email marketing solutions to develop and optimize campaigns. While your technical expertise is crucial, you are also a creative thinker who can come up with innovative solutions to engage audiences and drive results. You are passionate about digital marketing and always eager to stay ahead of trends and innovations in the field. You are a team player who is approachable and open to co-creating ideas with colleagues, fostering a collaborative and inclusive environment. Your leadership and people management skills empower teams to consistently deliver high-quality results while encouraging innovation and creative problem-solving. You possess a data-driven mindset, using insights to make informed decisions and optimise digital performance. You're able to manage multiple complex projects simultaneously and are comfortable making decisions that impact digital strategy and budget. Your strong communication skills allow you to engage stakeholders effectively, ensuring that digital marketing is embedded across the organisation and that ideas are communicated clearly and persuasively. Competency questions As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions: -Strategic thinking: Can you describe a digital marketing campaign you developed that significantly increased engagement and revenue? How did you measure its success and optimise it for better performance? -Team leadership: Share an example of when you led a team through a challenging digital marketing project. How did you ensure the team worked effectively and stayed aligned with the overall goals? -Data-driven: How have you used data insights to optimise a digital marketing campaign? What tools did you use, and what impact did your changes have on the campaign's outcome? Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010). All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
IT Operations Assistant Permanent & Part Time 4 Day Week (Office Based) Chippenham 35,000 Are you looking for the next step in your IT career? Looking to join a company that offers you the opportunity to progress? Interested in working a 4 day week?! Our client is looking to recruit an experienced IT Assistant who is looking for the next step in their career. Reporting to an IT Manager, the role will see you take responsibility for managing and maintaining the IT infrastructure, ensuring systems are secure, reliable and ready to support their day-to-day operations. You'll play a key role in keeping things running smoothly and preparing the company for future growth. Key Activities IT Infrastructure & Operations Management Manage and maintain physical and cloud-based IT infrastructure (Azure, servers, networks, endpoints). Oversee LAN/WAN networks, wireless connectivity and IT security measures. Ensure all IT systems remain secure, compliant and optimized for performance. Provide technical support and troubleshooting for internal teams. Cybersecurity & Compliance Implement and maintain cybersecurity best practices including patch management, vulnerability tracking and threat mitigation. Work towards and maintain Cyber Essentials Plus (CE+) certification. Conduct regular risk assessments, security training and compliance audits. Project Management & Digital Transformation Lead IT projects including ERP and CRM system upgrades, software integrations and cloud migrations. Manage the adoption and optimization of M365 tools, Power BI and automation solutions. Oversee the implementation of new technologies and digital initiatives to improve business processes. Work closely with cross-functional teams to identify opportunities for IT driven efficiency improvements. Service Management & Vendor Coordination Manage third-party IT service providers to ensure service excellence. Oversee IT procurement, licensing and contract management. Monitor and report on IT performance, uptime and service levels. Business Engagement & Strategic IT Alignment Collaborate with business leaders to align IT strategy with company goals. Drive user adoption and training programs for new systems and technologies. Provide insights and reporting to support data-driven decision-making. Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.
17/04/2025
Full time
IT Operations Assistant Permanent & Part Time 4 Day Week (Office Based) Chippenham 35,000 Are you looking for the next step in your IT career? Looking to join a company that offers you the opportunity to progress? Interested in working a 4 day week?! Our client is looking to recruit an experienced IT Assistant who is looking for the next step in their career. Reporting to an IT Manager, the role will see you take responsibility for managing and maintaining the IT infrastructure, ensuring systems are secure, reliable and ready to support their day-to-day operations. You'll play a key role in keeping things running smoothly and preparing the company for future growth. Key Activities IT Infrastructure & Operations Management Manage and maintain physical and cloud-based IT infrastructure (Azure, servers, networks, endpoints). Oversee LAN/WAN networks, wireless connectivity and IT security measures. Ensure all IT systems remain secure, compliant and optimized for performance. Provide technical support and troubleshooting for internal teams. Cybersecurity & Compliance Implement and maintain cybersecurity best practices including patch management, vulnerability tracking and threat mitigation. Work towards and maintain Cyber Essentials Plus (CE+) certification. Conduct regular risk assessments, security training and compliance audits. Project Management & Digital Transformation Lead IT projects including ERP and CRM system upgrades, software integrations and cloud migrations. Manage the adoption and optimization of M365 tools, Power BI and automation solutions. Oversee the implementation of new technologies and digital initiatives to improve business processes. Work closely with cross-functional teams to identify opportunities for IT driven efficiency improvements. Service Management & Vendor Coordination Manage third-party IT service providers to ensure service excellence. Oversee IT procurement, licensing and contract management. Monitor and report on IT performance, uptime and service levels. Business Engagement & Strategic IT Alignment Collaborate with business leaders to align IT strategy with company goals. Drive user adoption and training programs for new systems and technologies. Provide insights and reporting to support data-driven decision-making. Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.
Job Title: Director of Engineering - Advanced Analytics Location: Hybrid - London office in Southwark Bridge 2 days per week Duration: 3 Months Clearance: BPSS - Sole UK National Rate: 900 per day - via Umbrella Only Job description: As the Director of Engineering for our Advanced Analytics business unit, you will lead the development of innovative tools and systems that power data-driven insights and analytics across the organisation. Your leadership will play a pivotal role in driving the next generation of advanced analytics capabilities, ensuring world-class performance, scalability, and efficiency. This high-visibility role offers a broad scope of responsibility, where you'll influence the direction of our analytics solutions and shape the way we leverage data to optimise business outcomes. You will work closely with passionate and dedicated colleagues and clients, all committed to driving transformation in the digital media space. Our open, innovative workspace fosters creativity and encourages new ideas, making it easy for everyone to contribute to our shared success. What You'll Do: Lead the development and enhancement of advanced analytics tools, focusing on data processing, integration, and optimization in a fast-paced, agile environment. Manage, mentor, and grow a team of skilled engineers, providing guidance through regular performance reviews and career development opportunities. Ensure seamless collaboration with cross-functional teams (product, engineering, business) to translate business objectives into actionable technical solutions. Remove blockers and resolve technical challenges for engineering teams, ensuring smooth execution of analytics initiatives. Actively participate in code reviews, design discussions, and ensure the implementation of best practices for scalable, future-proof solutions. Champion agile methodologies, driving teams to deliver high-quality products on time and within budget. Oversee the full SDLC (planning, design, development, QA, CI/CD, and production support) to ensure timely and efficient delivery of analytics solutions. Provide second-level support for production systems, ensuring the stability, reliability, and performance of analytics platforms. Collaborate with architects and other engineering leaders to establish standards, process documentation, and conduct impact assessments. Manage and resolve escalations effectively, ensuring smooth operations and minimal disruption to project timelines. What You'll Need: 3+ years of experience in a leadership role with 5+ years of hands-on software engineering experience. Strong expertise in software architecture, data pipeline design, and scalable analytics systems. Proven experience with integrating and automating business workflows, including data-driven processes and system integrations. Familiarity with analytics platforms and tools such as GCP (BigQuery), AWS (Glue, Athena), or Azure Databricks. Proficiency in Python or .NET, with experience in both or the ability to quickly learn new technologies. Experience with front-end frameworks (Angular/React) and back-end development (API management, microservices). Strong knowledge of SQL, data modelling, and database optimization techniques. Hands-on experience with Docker, cloud platforms (GCP, AWS, Azure), and CI/CD pipelines. Familiarity with event-driven architectures and building real-time data analytics solutions. Experience working with large-scale, high-concurrency systems and ensuring high availability. Previous experience managing globally distributed teams, fostering collaboration across time zones. Experience in building machine learning solutions and data-driven software is a plus. You Have a Passion For: Solving complex data challenges and turning raw data into actionable business insights. Collaborating with business stakeholders to identify analytics opportunities and optimise business processes. Innovating and developing solutions that drive data efficiency and performance. Leading teams with empathy, recognising gaps in knowledge and proactively pursuing development opportunities. Agile development practices, continuous integration, automation, and delivering high-quality analytics solutions. Communicating effectively with business users, product managers, and senior leadership to ensure alignment on objectives and technical strategies. Working in fast-paced, entrepreneurial environments, particularly in data-driven or analytics-heavy industries.
16/04/2025
Contractor
Job Title: Director of Engineering - Advanced Analytics Location: Hybrid - London office in Southwark Bridge 2 days per week Duration: 3 Months Clearance: BPSS - Sole UK National Rate: 900 per day - via Umbrella Only Job description: As the Director of Engineering for our Advanced Analytics business unit, you will lead the development of innovative tools and systems that power data-driven insights and analytics across the organisation. Your leadership will play a pivotal role in driving the next generation of advanced analytics capabilities, ensuring world-class performance, scalability, and efficiency. This high-visibility role offers a broad scope of responsibility, where you'll influence the direction of our analytics solutions and shape the way we leverage data to optimise business outcomes. You will work closely with passionate and dedicated colleagues and clients, all committed to driving transformation in the digital media space. Our open, innovative workspace fosters creativity and encourages new ideas, making it easy for everyone to contribute to our shared success. What You'll Do: Lead the development and enhancement of advanced analytics tools, focusing on data processing, integration, and optimization in a fast-paced, agile environment. Manage, mentor, and grow a team of skilled engineers, providing guidance through regular performance reviews and career development opportunities. Ensure seamless collaboration with cross-functional teams (product, engineering, business) to translate business objectives into actionable technical solutions. Remove blockers and resolve technical challenges for engineering teams, ensuring smooth execution of analytics initiatives. Actively participate in code reviews, design discussions, and ensure the implementation of best practices for scalable, future-proof solutions. Champion agile methodologies, driving teams to deliver high-quality products on time and within budget. Oversee the full SDLC (planning, design, development, QA, CI/CD, and production support) to ensure timely and efficient delivery of analytics solutions. Provide second-level support for production systems, ensuring the stability, reliability, and performance of analytics platforms. Collaborate with architects and other engineering leaders to establish standards, process documentation, and conduct impact assessments. Manage and resolve escalations effectively, ensuring smooth operations and minimal disruption to project timelines. What You'll Need: 3+ years of experience in a leadership role with 5+ years of hands-on software engineering experience. Strong expertise in software architecture, data pipeline design, and scalable analytics systems. Proven experience with integrating and automating business workflows, including data-driven processes and system integrations. Familiarity with analytics platforms and tools such as GCP (BigQuery), AWS (Glue, Athena), or Azure Databricks. Proficiency in Python or .NET, with experience in both or the ability to quickly learn new technologies. Experience with front-end frameworks (Angular/React) and back-end development (API management, microservices). Strong knowledge of SQL, data modelling, and database optimization techniques. Hands-on experience with Docker, cloud platforms (GCP, AWS, Azure), and CI/CD pipelines. Familiarity with event-driven architectures and building real-time data analytics solutions. Experience working with large-scale, high-concurrency systems and ensuring high availability. Previous experience managing globally distributed teams, fostering collaboration across time zones. Experience in building machine learning solutions and data-driven software is a plus. You Have a Passion For: Solving complex data challenges and turning raw data into actionable business insights. Collaborating with business stakeholders to identify analytics opportunities and optimise business processes. Innovating and developing solutions that drive data efficiency and performance. Leading teams with empathy, recognising gaps in knowledge and proactively pursuing development opportunities. Agile development practices, continuous integration, automation, and delivering high-quality analytics solutions. Communicating effectively with business users, product managers, and senior leadership to ensure alignment on objectives and technical strategies. Working in fast-paced, entrepreneurial environments, particularly in data-driven or analytics-heavy industries.
A fantastic opportunity has arisen in London to support several Supported Living services by rolling out a new digital Care software. The organisation is well establish and supports people with Learning Disabilities and Mental Health issues. This is a fix term contract which will last 18 months but does have the potential to turn permanent. This is a great opportunity for an experienced Project Manager to work on an interim basis and offers hybrid working. This is an incredible charity who have great growth opportunities and a fantastic reputation providing quality care for service users. Interim Operations Responsibilities: Lead the delivery of digital transformation strategy, ensuring alignment with organisational objectives. Manage end-to-end project implementation, embedding systems such as digital care records, Microsoft 365, and HR platforms. Ensure seamless integration and ongoing optimisation of digital systems across the organisation. Promote a culture of digital confidence, designing training programmes to enhance staff digital literacy. Use data and analytics to drive decision-making, monitor performance, and demonstrate impact. Provide expert advice to senior leaders and act as a key point of contact for external vendors. Interim Opeartions Manager Requirements Degree in IT, Computer Science, or a related field, or equivalent professional experience. Proven experience leading digital transformation projects, with a strong track record of success. Excellent project management skills, including budget and stakeholder management. In-depth knowledge of digital systems, including Microsoft 365 and other business-critical platforms. Exceptional communication skills, with the ability to explain technical concepts to diverse audiences. Strong understanding of data security and compliance standards (e.g., GDPR). If you are interested in the above position please contact Ella Bryett at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.
15/04/2025
Contractor
A fantastic opportunity has arisen in London to support several Supported Living services by rolling out a new digital Care software. The organisation is well establish and supports people with Learning Disabilities and Mental Health issues. This is a fix term contract which will last 18 months but does have the potential to turn permanent. This is a great opportunity for an experienced Project Manager to work on an interim basis and offers hybrid working. This is an incredible charity who have great growth opportunities and a fantastic reputation providing quality care for service users. Interim Operations Responsibilities: Lead the delivery of digital transformation strategy, ensuring alignment with organisational objectives. Manage end-to-end project implementation, embedding systems such as digital care records, Microsoft 365, and HR platforms. Ensure seamless integration and ongoing optimisation of digital systems across the organisation. Promote a culture of digital confidence, designing training programmes to enhance staff digital literacy. Use data and analytics to drive decision-making, monitor performance, and demonstrate impact. Provide expert advice to senior leaders and act as a key point of contact for external vendors. Interim Opeartions Manager Requirements Degree in IT, Computer Science, or a related field, or equivalent professional experience. Proven experience leading digital transformation projects, with a strong track record of success. Excellent project management skills, including budget and stakeholder management. In-depth knowledge of digital systems, including Microsoft 365 and other business-critical platforms. Exceptional communication skills, with the ability to explain technical concepts to diverse audiences. Strong understanding of data security and compliance standards (e.g., GDPR). If you are interested in the above position please contact Ella Bryett at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.
Digital IT Operations Lead 450 - 500 per day Home Counties 3 month contract Immediate start About the Digital IT Operations Lead position: Sellick Partnership is delighted to be working alongside a leading borough council who are urgently requiring an experienced Digital IT Operations Lead for a rolling 3 month contract (with likelihood to extend). This fantastic team is looking for a quality local government professional with extensive experience of ServiceNow and Microsoft applications to guide and lead a team of application support specialists. The successful candidate will benefit from a competitive daily rate (to be discussed on application), but will largely be dependent on experience (within the region of (Apply online only) per day, inside IR35, umbrella company rates). Key requirements for the Digital IT Operations Lead position: Accountable for the operational service function, through the management of contract performance and the service collaboration framework, setting and evaluating against contract service level requirements. Ensure regular provision of a full suite of service reporting to key internal customer stakeholders and the other members of the ICT Senior Management team from the Service Tower supply chain. Playing a key role in the management and development of contracts to remedy/improve performance/extract value/agree variation for extracting maximum value. Accountable for the planning and proposing of future budgetary requirements for the annual ICT Operations budget. Track and report progress of service improvement plans, major issue resolutions and production of root cause analysis. Ensure robust on/off boarding and integration of supply chain services and contractual SLA delivery, tracking operational performance and issues. Ensure that there is an effective and up-to-date Disaster Recovery Plan for ICT services, ensuring robust backup and failover procedures. Be the 'Second Escalation Point' for operational disputes and priority calls in the event of high priority incidents and or changes that require intervention, decision or resolution. Be responsible for setting the operational risk appetite and ensuring that the supply chain is managed to provide oversight of risk and mitigations. Accountable for Operational Governance bodies and their terms of reference, maintaining up to date & accurate ICT systems & process documentation. Accountable for the ITIL Change Process and the ITSM Tooling Continuously review ICT Infrastructure, making capacity recommendations for ICT Systems in support of ongoing business operations & future requirements. Ensure that the council meets legal and contractual obligations relating to ICT resources, systems, services and usage, complying with legislative requirements. Liaise with external bodies, contractors and service providers in the provision of an effective and efficient ICT service. Maintain the application upgrade roadmap for the council ensuring that all applications are compliant and safe Liaise with senior management to create a vision and development plan for ICT that supports the councils digital future strategy. Required experience for the Digital IT Operations Lead position: A strong background within Local Government and working within a large department. Previous experience of ICT Operations in an ICT department with experience of managing ICT Operations, supplier service performance, business relationships and DevOps processes. Strong and deep technical ICT knowledge to be able to work closely with technical teams in Service, DevOps and ICT Operations. A proven track record of leading complex ICT operations, delivered via both traditional and contemporary methods and a proven ability to set the direction and translate strategic priorities into clear outcome - focused objectives for managers and teams in a demanding leadership role. Deep understanding of technical principles, best practice and drive to implement exemplary ICT operations, service and DevOps solutions. Experience in managing supplier contract agreements across multiple suppliers and ICT categories within large organisations. Experience of working around cyber disaster recovery. Qualifications required for the Digital IT Operations Lead position: Bachelor's degree in Information Technology or related field plus demonstrable experience in network/system administration and PC support, including experience working within ITIL aligned Service Management. ITIL certification at L4 Managing Professional, demonstrating clear understanding of the ITIL framework and its application in an ICT delivery environment. Certified in a project management methodology e.g. Prince2 Practitioner, MSP, APM. This is a great role to take on before the summer months, requiring only one day on-site with the remainder working remotely. Based in the home counties, they are easily accessible by road and rail and have a great reputation for being a very friendly team. How to apply for the Digital IT Operations Lead position: If you are interested in applying for this position, please submit your CV or alternatively, contact Greg Jones in our Sellick Partnership Birmingham office for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
15/04/2025
Contractor
Digital IT Operations Lead 450 - 500 per day Home Counties 3 month contract Immediate start About the Digital IT Operations Lead position: Sellick Partnership is delighted to be working alongside a leading borough council who are urgently requiring an experienced Digital IT Operations Lead for a rolling 3 month contract (with likelihood to extend). This fantastic team is looking for a quality local government professional with extensive experience of ServiceNow and Microsoft applications to guide and lead a team of application support specialists. The successful candidate will benefit from a competitive daily rate (to be discussed on application), but will largely be dependent on experience (within the region of (Apply online only) per day, inside IR35, umbrella company rates). Key requirements for the Digital IT Operations Lead position: Accountable for the operational service function, through the management of contract performance and the service collaboration framework, setting and evaluating against contract service level requirements. Ensure regular provision of a full suite of service reporting to key internal customer stakeholders and the other members of the ICT Senior Management team from the Service Tower supply chain. Playing a key role in the management and development of contracts to remedy/improve performance/extract value/agree variation for extracting maximum value. Accountable for the planning and proposing of future budgetary requirements for the annual ICT Operations budget. Track and report progress of service improvement plans, major issue resolutions and production of root cause analysis. Ensure robust on/off boarding and integration of supply chain services and contractual SLA delivery, tracking operational performance and issues. Ensure that there is an effective and up-to-date Disaster Recovery Plan for ICT services, ensuring robust backup and failover procedures. Be the 'Second Escalation Point' for operational disputes and priority calls in the event of high priority incidents and or changes that require intervention, decision or resolution. Be responsible for setting the operational risk appetite and ensuring that the supply chain is managed to provide oversight of risk and mitigations. Accountable for Operational Governance bodies and their terms of reference, maintaining up to date & accurate ICT systems & process documentation. Accountable for the ITIL Change Process and the ITSM Tooling Continuously review ICT Infrastructure, making capacity recommendations for ICT Systems in support of ongoing business operations & future requirements. Ensure that the council meets legal and contractual obligations relating to ICT resources, systems, services and usage, complying with legislative requirements. Liaise with external bodies, contractors and service providers in the provision of an effective and efficient ICT service. Maintain the application upgrade roadmap for the council ensuring that all applications are compliant and safe Liaise with senior management to create a vision and development plan for ICT that supports the councils digital future strategy. Required experience for the Digital IT Operations Lead position: A strong background within Local Government and working within a large department. Previous experience of ICT Operations in an ICT department with experience of managing ICT Operations, supplier service performance, business relationships and DevOps processes. Strong and deep technical ICT knowledge to be able to work closely with technical teams in Service, DevOps and ICT Operations. A proven track record of leading complex ICT operations, delivered via both traditional and contemporary methods and a proven ability to set the direction and translate strategic priorities into clear outcome - focused objectives for managers and teams in a demanding leadership role. Deep understanding of technical principles, best practice and drive to implement exemplary ICT operations, service and DevOps solutions. Experience in managing supplier contract agreements across multiple suppliers and ICT categories within large organisations. Experience of working around cyber disaster recovery. Qualifications required for the Digital IT Operations Lead position: Bachelor's degree in Information Technology or related field plus demonstrable experience in network/system administration and PC support, including experience working within ITIL aligned Service Management. ITIL certification at L4 Managing Professional, demonstrating clear understanding of the ITIL framework and its application in an ICT delivery environment. Certified in a project management methodology e.g. Prince2 Practitioner, MSP, APM. This is a great role to take on before the summer months, requiring only one day on-site with the remainder working remotely. Based in the home counties, they are easily accessible by road and rail and have a great reputation for being a very friendly team. How to apply for the Digital IT Operations Lead position: If you are interested in applying for this position, please submit your CV or alternatively, contact Greg Jones in our Sellick Partnership Birmingham office for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
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