UNISON Centre London Starting Salary £40,730 per annum plus London Weighting allowance of £6,894 35 hours per week Temporary 12 months contract Ref: ORD/AR24
UNISON is Britain’s leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1,200 staff, including approximately 370 at our national centre in Euston, central London and the remainder in our 12 regions across the UK, in Northern Ireland.
About this Job
UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them.
We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
What you'll do:
Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels
Create simple online guidance and resources to meet emerging needs
Keep up to date with changes to the software we use and update training and resources accordingly
Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON
Why join us:
Make a difference to how staff experience our digital tools
Contribute to our digital skills journey and help shape how it evolves
Be part of a small supportive team
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources.
In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more.
How to Apply
To apply for this opportunity, please download and complete the General application form referring to the job description and person specification (both under “Documents”)
Please note that only the relevant application form will be accepted. CVs will not be accepted.
The completed application form along with the Recruitment and Disability Monitoring Form should be returned by e-mail to stafflearninganddevelopment@unison.co.uk quoting reference: ORD/AR24 on your application form.
Please save your documents starting with your full name in the document name.
Closing date for applications is 5pm on Friday 8th May 2026.
The interviews will be held on Friday 5th June in UNISON Centre, Euston Road London.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
23/04/2026
Full time
UNISON Centre London Starting Salary £40,730 per annum plus London Weighting allowance of £6,894 35 hours per week Temporary 12 months contract Ref: ORD/AR24
UNISON is Britain’s leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1,200 staff, including approximately 370 at our national centre in Euston, central London and the remainder in our 12 regions across the UK, in Northern Ireland.
About this Job
UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them.
We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
What you'll do:
Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels
Create simple online guidance and resources to meet emerging needs
Keep up to date with changes to the software we use and update training and resources accordingly
Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON
Why join us:
Make a difference to how staff experience our digital tools
Contribute to our digital skills journey and help shape how it evolves
Be part of a small supportive team
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources.
In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more.
How to Apply
To apply for this opportunity, please download and complete the General application form referring to the job description and person specification (both under “Documents”)
Please note that only the relevant application form will be accepted. CVs will not be accepted.
The completed application form along with the Recruitment and Disability Monitoring Form should be returned by e-mail to stafflearninganddevelopment@unison.co.uk quoting reference: ORD/AR24 on your application form.
Please save your documents starting with your full name in the document name.
Closing date for applications is 5pm on Friday 8th May 2026.
The interviews will be held on Friday 5th June in UNISON Centre, Euston Road London.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
Your New Role We have an exciting opportunity for a Senior Data Analyst to join our Transport Infrastructure team based in Polmadie, Glasgow. This is a full-time, permanent position offering hybrid working (Polmadie, Glasgow Office) and a 37.5-hour week, Monday to Friday. As a Senior Data Analyst , you'll play a key role in providing high-quality data and insight to contract and divisional management teams, helping drive performance across our Scotland and Northern Ireland accounts. You will be responsible for: Supporting the creation of training materials and helping operational managers use reporting tools and dashboards effectively. Producing performance and exception reports, including daily/weekly/monthly reporting aligned to contract targets. Conducting dynamic planning and developing reporting that improves logistics, planning and overall operational efficiency. Working with contract and digital teams to drive ongoing improvements and develop agreed objectives. Identifying and liaising with local data owners to ensure accurate, timely and complete data capture across systems. Ensuring all performance data is validated, formatted correctly and submitted on time to required stakeholders. Maintaining standardised data formats compatible with the data lake and ensuring system integrity. Creating analytical reports combining sources such as Masternaut and timesheets to demonstrate productivity. Responding to ad hoc requests for performance-related data and insight. Analysing KPIs to identify trends, issues and improvement opportunities, including benchmarking against similar contracts and industry standards. Collaborating with Group IT to enhance and automate data collection processes. Challenging data contributors where required to ensure accuracy and reliability. Preparing clear, insightful reports for senior managers with recommended actions. Capturing and evaluating innovations and ideas from the business and promoting a culture of fact-based decision-making, constructive challenge and collaboration. We want to hear from you if you have: Strong desire to support operational teams and improve efficiency across the contract Advanced Excel skills and confidence working with data Ability to use Microsoft Power Platform to create automations and dashboard reporting Excellent communication and presentation skills, able to explain complex data clearly Strong analytical, organisational, and planning abilities Willingness to embrace new technologies, including AI, to enhance processes Ability to challenge data accuracy and review existing processes constructively Demonstrates creativity, innovation, and a continuous improvement mindset Able to work collaboratively with operational teams and influence decision-makers through data-driven insights Capable of working independently and as part of a team to design and implement reporting solutions Maintains strong awareness of Health & Safety requirements Knowledge of Highways Maintenance (advantageous) In addition to this, it would be essential if you a relevant academic development or experience in a similar data or performance-focused role What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program. Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
09/05/2026
Full time
Your New Role We have an exciting opportunity for a Senior Data Analyst to join our Transport Infrastructure team based in Polmadie, Glasgow. This is a full-time, permanent position offering hybrid working (Polmadie, Glasgow Office) and a 37.5-hour week, Monday to Friday. As a Senior Data Analyst , you'll play a key role in providing high-quality data and insight to contract and divisional management teams, helping drive performance across our Scotland and Northern Ireland accounts. You will be responsible for: Supporting the creation of training materials and helping operational managers use reporting tools and dashboards effectively. Producing performance and exception reports, including daily/weekly/monthly reporting aligned to contract targets. Conducting dynamic planning and developing reporting that improves logistics, planning and overall operational efficiency. Working with contract and digital teams to drive ongoing improvements and develop agreed objectives. Identifying and liaising with local data owners to ensure accurate, timely and complete data capture across systems. Ensuring all performance data is validated, formatted correctly and submitted on time to required stakeholders. Maintaining standardised data formats compatible with the data lake and ensuring system integrity. Creating analytical reports combining sources such as Masternaut and timesheets to demonstrate productivity. Responding to ad hoc requests for performance-related data and insight. Analysing KPIs to identify trends, issues and improvement opportunities, including benchmarking against similar contracts and industry standards. Collaborating with Group IT to enhance and automate data collection processes. Challenging data contributors where required to ensure accuracy and reliability. Preparing clear, insightful reports for senior managers with recommended actions. Capturing and evaluating innovations and ideas from the business and promoting a culture of fact-based decision-making, constructive challenge and collaboration. We want to hear from you if you have: Strong desire to support operational teams and improve efficiency across the contract Advanced Excel skills and confidence working with data Ability to use Microsoft Power Platform to create automations and dashboard reporting Excellent communication and presentation skills, able to explain complex data clearly Strong analytical, organisational, and planning abilities Willingness to embrace new technologies, including AI, to enhance processes Ability to challenge data accuracy and review existing processes constructively Demonstrates creativity, innovation, and a continuous improvement mindset Able to work collaboratively with operational teams and influence decision-makers through data-driven insights Capable of working independently and as part of a team to design and implement reporting solutions Maintains strong awareness of Health & Safety requirements Knowledge of Highways Maintenance (advantageous) In addition to this, it would be essential if you a relevant academic development or experience in a similar data or performance-focused role What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program. Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
Internal Job Title: Finance Business Systems Analyst Business: Lucy Electric UK (EMS) Location: Thame / Home Working Job Reference No: 4432 Overview Job Purpose: Working with the wider Dynamics team, analyse business requirements, recommend solutions and lead local project teams to improve processes using Dynamics 365 and related software. Develop solutions to meet service levels and management information required by the business. Work with the Dynamics team implementing Dynamics 365 Finance & Supply Chain Management in all Lucy Electric businesses to promote Group processes and standardisation. Business Overview: Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications. Job Context: Working closely with functional business analysts and the support & development team to ensure co-ordinated approach to solution provision. The role is primarily focused on the financial functional areas of a manufacturing business. Responsibilities Job Dimensions: Engage with the business to assess high level business needs and priorities, elicit business requirements, and prepare documentation and technical specifications Act as a champion to enable modern business practices within the finance domain Act as an advocate for the adoption of digital technologies and ensure business benefits are realised by measuring the impact of change within the business Arrange and engage in rigorous User Acceptance Testing (UAT) and Acceptance Into Service (AIS) testing Key Accountabilities: Engage with business to understand and capture business systems and information requirements efficiently Enhance business engagement processes to develop positive stakeholder interaction Prepare and maintain a tactical plan to address data management priorities Facilitate meetings and develop communications to allow knowledge transfer Logically deconstruct existing systems to understand synergies and opportunities Contribute to the development of corporate business sensing through data insights Measures of success: Traceable, documented functional and non-functional business systems requirements End-users have clarity on Business Engagement processes and service provision Visible and relevant data management workstreams to provide robust business insight Informed stakeholders through a collaborative participatory approach Systems schematics presented to enable informed enterprise architecture decision making Swift resolution of issues raised by the business Qualifications, Knowledge, and Experience Minimum: Preferably CCAB or CIMA qualified (or working towards) Sound business requirements elicitation, knowledge acquisition and project management skills evidenced by qualifications or experience 5 years implementing, supporting and enhancing Microsoft Dynamics AX 2012 / Dynamics 365 Experienced with the core financial modules (General ledger, Purchase ledger, Sales ledger, Fixed assets, Cash and bank management, and Project management and accounting) Job Specific Skills: First class communication skills in the global Business Language, English Ability to create detailed proposals, design documents, test scripts and facilitate meetings General commercial awareness across the end-to-end value chain Behavioural Competencies: Excellent communication and stakeholder management skills Sympathetic to the changing needs of business, while following appropriate process Presenting insights to a range of stakeholders in an engaging and informative manner Desirable experience and skills: Experience of solution implementation, with the knowledge to challenge technical solutions Process and data ecosystem mapping, data wrangling and coding familiarity Business Intelligence and Data Governance knowledge
09/05/2026
Full time
Internal Job Title: Finance Business Systems Analyst Business: Lucy Electric UK (EMS) Location: Thame / Home Working Job Reference No: 4432 Overview Job Purpose: Working with the wider Dynamics team, analyse business requirements, recommend solutions and lead local project teams to improve processes using Dynamics 365 and related software. Develop solutions to meet service levels and management information required by the business. Work with the Dynamics team implementing Dynamics 365 Finance & Supply Chain Management in all Lucy Electric businesses to promote Group processes and standardisation. Business Overview: Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications. Job Context: Working closely with functional business analysts and the support & development team to ensure co-ordinated approach to solution provision. The role is primarily focused on the financial functional areas of a manufacturing business. Responsibilities Job Dimensions: Engage with the business to assess high level business needs and priorities, elicit business requirements, and prepare documentation and technical specifications Act as a champion to enable modern business practices within the finance domain Act as an advocate for the adoption of digital technologies and ensure business benefits are realised by measuring the impact of change within the business Arrange and engage in rigorous User Acceptance Testing (UAT) and Acceptance Into Service (AIS) testing Key Accountabilities: Engage with business to understand and capture business systems and information requirements efficiently Enhance business engagement processes to develop positive stakeholder interaction Prepare and maintain a tactical plan to address data management priorities Facilitate meetings and develop communications to allow knowledge transfer Logically deconstruct existing systems to understand synergies and opportunities Contribute to the development of corporate business sensing through data insights Measures of success: Traceable, documented functional and non-functional business systems requirements End-users have clarity on Business Engagement processes and service provision Visible and relevant data management workstreams to provide robust business insight Informed stakeholders through a collaborative participatory approach Systems schematics presented to enable informed enterprise architecture decision making Swift resolution of issues raised by the business Qualifications, Knowledge, and Experience Minimum: Preferably CCAB or CIMA qualified (or working towards) Sound business requirements elicitation, knowledge acquisition and project management skills evidenced by qualifications or experience 5 years implementing, supporting and enhancing Microsoft Dynamics AX 2012 / Dynamics 365 Experienced with the core financial modules (General ledger, Purchase ledger, Sales ledger, Fixed assets, Cash and bank management, and Project management and accounting) Job Specific Skills: First class communication skills in the global Business Language, English Ability to create detailed proposals, design documents, test scripts and facilitate meetings General commercial awareness across the end-to-end value chain Behavioural Competencies: Excellent communication and stakeholder management skills Sympathetic to the changing needs of business, while following appropriate process Presenting insights to a range of stakeholders in an engaging and informative manner Desirable experience and skills: Experience of solution implementation, with the knowledge to challenge technical solutions Process and data ecosystem mapping, data wrangling and coding familiarity Business Intelligence and Data Governance knowledge
Data Analyst - Description Spotlight Sports Group is a global media and technology company specialising in content and data within sports betting, horse racing and fantasy sports. With over 400 employees, the group operates multiple award-winning brands, including Racing Post, the world's largest horse racing affiliate, Pickswise, myracing and Free Super Tips. We partner with leading operators across the betting industry to produce and build multilingual, best-in-class digital products and content to engage and educate customers. This Data Analyst role sits within the Data Intelligence Unit (DIU) and is focused on insight generation, analytical problem solving, and decision support, not just reporting. The role is responsible for improving the organisation's understanding of customers, behaviours, and performance drivers by moving beyond surface level trends to explain underlying causes, quantify impact, and support evidence based decision making across Content, Commercial, CRM, Product, and Leadership teams. This role is particularly well suited to an analyst who enjoys working with complex behavioural data, thrives in ambiguous problem spaces, and wants to influence strategy through rigorous analysis. An interest in sport and betting markets is helpful for context, but analytical curiosity and critical thinking are essential. This role is a hybrid role based in our Central London Office near Southbank 3 days a week, with 2 days from home. Key accountabilities: Insight Generation: Go beyond BAU reporting to proactively identify trends, patterns, and opportunities in customer behaviour, lifecycle progression, segmentation, and product engagement, linking insight to commercial and strategic outcomes. Stakeholder Collaboration: Work closely with squads, product teams, and leadership to understand challenges, shape hypotheses, and deliver insights that influence strategic decisions. Data Storytelling: Translate complex datasets and analysis into clear, compelling narratives that drive action, ensuring insights are accessible and meaningful for stakeholders with varying levels of data fluency. Impact Measurement: Develop and implement robust measurement frameworks, including test and learn approaches, to evaluate the success of business changes and ensure decisions are evidence based and continuously refined. Championing a Data Driven Culture: Advocate for data as a strategic asset, challenging assumptions and embedding insight led decision making across Content, Product, CRM, and Commercial teams. Automation for Efficiency: Streamline and automate recurring reporting and analysis, maximising time spent on high value insight generation rather than manual data preparation. Requirements Strong SQL skills, with the ability to query, join, and manipulate large and complex datasets. Strong working knowledge of Python for data analysis and automation (e.g. pandas, numpy). Ability to understand new datasets quickly and extract meaningful insights. Experience working with large, complex datasets across multiple sources. Proficiency in data visualisation tools (Looker Studio), with a focus on creating actionable insights rather than static reporting. Hands on experience with product analytics tools (e.g., Google Analytics, Amplitude, Mixpanel). Ability to work independently, defining topics for analysis and driving them to completion. Strong communication skills, with the confidence to present findings and challenge assumptions. Background in Mathematics, Statistics, Data Science, or a related quantitative discipline. We offer a range of well being initiatives, including private medical insurance, excellent parental leave, a working globally policy, mental health support, assistance programs, and social gatherings. We also provide a pension scheme and various other benefit schemes. Plus, we all get our birthdays off work and enjoy 25 days of holiday per year. We've also got you covered with life assurance and exclusive perks like the Star card and our Step Further Awards (our employee recognition program) to recognise your dedication. For those working via the hybrid model (in the office and at home) we've made commuting easier with our Season Ticket Loan and Cycle to Work Scheme. You can also take advantage of complimentary access to our Racing Post Members Club, complete with an Ultimate Membership. We believe in making a positive impact beyond the workplace, and you'll have the chance to volunteer two days per year with our charity partner.
09/05/2026
Full time
Data Analyst - Description Spotlight Sports Group is a global media and technology company specialising in content and data within sports betting, horse racing and fantasy sports. With over 400 employees, the group operates multiple award-winning brands, including Racing Post, the world's largest horse racing affiliate, Pickswise, myracing and Free Super Tips. We partner with leading operators across the betting industry to produce and build multilingual, best-in-class digital products and content to engage and educate customers. This Data Analyst role sits within the Data Intelligence Unit (DIU) and is focused on insight generation, analytical problem solving, and decision support, not just reporting. The role is responsible for improving the organisation's understanding of customers, behaviours, and performance drivers by moving beyond surface level trends to explain underlying causes, quantify impact, and support evidence based decision making across Content, Commercial, CRM, Product, and Leadership teams. This role is particularly well suited to an analyst who enjoys working with complex behavioural data, thrives in ambiguous problem spaces, and wants to influence strategy through rigorous analysis. An interest in sport and betting markets is helpful for context, but analytical curiosity and critical thinking are essential. This role is a hybrid role based in our Central London Office near Southbank 3 days a week, with 2 days from home. Key accountabilities: Insight Generation: Go beyond BAU reporting to proactively identify trends, patterns, and opportunities in customer behaviour, lifecycle progression, segmentation, and product engagement, linking insight to commercial and strategic outcomes. Stakeholder Collaboration: Work closely with squads, product teams, and leadership to understand challenges, shape hypotheses, and deliver insights that influence strategic decisions. Data Storytelling: Translate complex datasets and analysis into clear, compelling narratives that drive action, ensuring insights are accessible and meaningful for stakeholders with varying levels of data fluency. Impact Measurement: Develop and implement robust measurement frameworks, including test and learn approaches, to evaluate the success of business changes and ensure decisions are evidence based and continuously refined. Championing a Data Driven Culture: Advocate for data as a strategic asset, challenging assumptions and embedding insight led decision making across Content, Product, CRM, and Commercial teams. Automation for Efficiency: Streamline and automate recurring reporting and analysis, maximising time spent on high value insight generation rather than manual data preparation. Requirements Strong SQL skills, with the ability to query, join, and manipulate large and complex datasets. Strong working knowledge of Python for data analysis and automation (e.g. pandas, numpy). Ability to understand new datasets quickly and extract meaningful insights. Experience working with large, complex datasets across multiple sources. Proficiency in data visualisation tools (Looker Studio), with a focus on creating actionable insights rather than static reporting. Hands on experience with product analytics tools (e.g., Google Analytics, Amplitude, Mixpanel). Ability to work independently, defining topics for analysis and driving them to completion. Strong communication skills, with the confidence to present findings and challenge assumptions. Background in Mathematics, Statistics, Data Science, or a related quantitative discipline. We offer a range of well being initiatives, including private medical insurance, excellent parental leave, a working globally policy, mental health support, assistance programs, and social gatherings. We also provide a pension scheme and various other benefit schemes. Plus, we all get our birthdays off work and enjoy 25 days of holiday per year. We've also got you covered with life assurance and exclusive perks like the Star card and our Step Further Awards (our employee recognition program) to recognise your dedication. For those working via the hybrid model (in the office and at home) we've made commuting easier with our Season Ticket Loan and Cycle to Work Scheme. You can also take advantage of complimentary access to our Racing Post Members Club, complete with an Ultimate Membership. We believe in making a positive impact beyond the workplace, and you'll have the chance to volunteer two days per year with our charity partner.
A banking institution is seeking an experienced Digital Business Analyst to support essential retail banking products like ISAs and Current Accounts. You will be responsible for gathering and documenting requirements, translating them into user stories, and facilitating stakeholder engagement. The role requires strong communication skills and hands-on experience in digital banking. This initial 3-month engagement offers a flexible working arrangement of 3 days onsite in London and 2 remote, paying up to £500 per day.
09/05/2026
Full time
A banking institution is seeking an experienced Digital Business Analyst to support essential retail banking products like ISAs and Current Accounts. You will be responsible for gathering and documenting requirements, translating them into user stories, and facilitating stakeholder engagement. The role requires strong communication skills and hands-on experience in digital banking. This initial 3-month engagement offers a flexible working arrangement of 3 days onsite in London and 2 remote, paying up to £500 per day.
Overview Location: Sheffield (2 days per week/ Hybrid) Reporting to: VP of Engineering The Team: 2 Data Scientists, 1 Data Engineer IntelliAM is an intelligent asset management company specialising in industrial IoT data. We ingest high-frequency factory and sensor data, apply machine learning techniques, and present high value actionable insights to analysts and customers. We are building a cutting-edge UNS aligned Industrial IoT data platform with a highly scalable architecture to handle our next phase of growth. We require a delivery-focused technical lead to own the data engineering domain, re-architect and build our pipelines from the ground up, and mentor a small but talented team. The Mission You will not be maintaining a legacy system; you will be architecting the new one. You will take ownership of the data flows within the platform, designing a robust architecture that supports both real-time operational views and deep historical analysis. The Tech Stack Primary Objectives (First 6-12 Months) Re-platforming: Own the redesign and rebuild of the data transformation layer (post-event bus) in Databricks. Move from ad-hoc scripts to software engineering standards (CI/CD, testing, modular code). Modelling Implementation: Support the implementation of the "Unified Name Space" (UNS) across the data estate, to include schema and path standardisation; machine hierarchies and semantic relationships; and methodologies for validation and processing of data against contracts. Enablement: Establish a stable data serving layer for Grafana and Analytics (via Databricks/MLflow), unblocking the Data Science team. Mentorship: Upskill the existing team in good practices (dbt, git workflows, SQL optimisation, data modelling). Experience & Background Pragmatic Architect: Capable of making trade-offs between "academic perfection" and "business value". They must align architecture to the 80/20 rule. Technical Authority: Comfortable discussing and constructively challenging architectural decisions with the Head of Software and VP of Engineering. Must be able to justify changes to the core architecture and challenge existing thinking. Mentor vs. Manager: Willing to sit and pair-program with junior engineers. They should measure their success by the team's outcomes, not simply their own. A full "Team Manager" is not required; this is not a pastoral-focused hire. Business Translator: Able to explain to non-technical stakeholders why changes are required, and what their impacts may be. Similarly, the ability to provide a bridge between technical approaches and limitations, and business requirements. Industrial / IoT Context: Highly desirable. You should be comfortable with the chaotic nature of sensor data, time-series continuity, and the physical reality of the machines we are modelling. Alternative: Experience in high-volume data systems that face similar challenges (duplicated or missing data, spiky load, variable schemas, etc.) would be beneficial. Skills Advanced Data Engineering: Proven experience building data platforms on Azure. You know Databricks inside out - not just how to write a notebook, but how to architect a Lakehouse, manage clusters, and optimise costs. Data Modelling Proficiency: You understand that data engineering is more than moving JSON blobs. You have strong opinions on schema design, data standardisation, and ideally have worked with graph data or hierarchical models. Code Quality: You treat data pipelines as software. You use git, CI/CD, and automated testing. You can teach these practices to a junior engineer. Communication: You can explain to a business stakeholder why architectural decisions matter for their bottom line, and you can debate architectural trade-offs with Software Engineers. Why Join? Autonomy: You have the support of leadership to make architectural decisions. You aren't fighting for permission to fix tech debt; you are being hired specifically to fix it. Impact: Your work directly enables the Data Science team to stop cleaning data and start building better predictive models. Modern Stack: We are moving toward a cutting-edge IIoT stack (UNS + Digital Twins), offering you the chance to work on industry-leading patterns. What you'll get 5 weeks paid annual leave, plus UK bank holidays Tax efficient stock options (subject to scheme rules and eligibility) Workplace pension with employer contributions, in line with UK auto-enrolment legislation (subject to eligibility and scheme terms) Salary Sacrifice EV Scheme (subject to eligibility) Training and professional development opportunities This is a full-time role. Due to the collaborative and mentoring nature of this role, regular in-person attendance is required. The team collaborates in person from our Sheffield office twice weekly for planning, workshops and team development, providing valuable opportunities for mentoring, feedback and connection. We recognise the importance of flexibility and are open to discussing reasonable flexible working arrangements in line with business needs. Join the Team! If your background doesn't exactly align with the job description, but you possess transferable skills or experience that could be a strong match, we encourage you to highlight this in a cover letter. We're committed to personal growth as our company evolves, so if you're excited to be part of that journey, we'd love to hear from you. We are an equal opportunities employer and are committed to creating an inclusive workplace. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Applicants must have the right to work in the UK. We will process your personal data as part of the recruitment process in accordance with applicable data protection laws. Please refer to our Recruitment Privacy Notice for further information on how we collect, use, and store candidate information.
09/05/2026
Full time
Overview Location: Sheffield (2 days per week/ Hybrid) Reporting to: VP of Engineering The Team: 2 Data Scientists, 1 Data Engineer IntelliAM is an intelligent asset management company specialising in industrial IoT data. We ingest high-frequency factory and sensor data, apply machine learning techniques, and present high value actionable insights to analysts and customers. We are building a cutting-edge UNS aligned Industrial IoT data platform with a highly scalable architecture to handle our next phase of growth. We require a delivery-focused technical lead to own the data engineering domain, re-architect and build our pipelines from the ground up, and mentor a small but talented team. The Mission You will not be maintaining a legacy system; you will be architecting the new one. You will take ownership of the data flows within the platform, designing a robust architecture that supports both real-time operational views and deep historical analysis. The Tech Stack Primary Objectives (First 6-12 Months) Re-platforming: Own the redesign and rebuild of the data transformation layer (post-event bus) in Databricks. Move from ad-hoc scripts to software engineering standards (CI/CD, testing, modular code). Modelling Implementation: Support the implementation of the "Unified Name Space" (UNS) across the data estate, to include schema and path standardisation; machine hierarchies and semantic relationships; and methodologies for validation and processing of data against contracts. Enablement: Establish a stable data serving layer for Grafana and Analytics (via Databricks/MLflow), unblocking the Data Science team. Mentorship: Upskill the existing team in good practices (dbt, git workflows, SQL optimisation, data modelling). Experience & Background Pragmatic Architect: Capable of making trade-offs between "academic perfection" and "business value". They must align architecture to the 80/20 rule. Technical Authority: Comfortable discussing and constructively challenging architectural decisions with the Head of Software and VP of Engineering. Must be able to justify changes to the core architecture and challenge existing thinking. Mentor vs. Manager: Willing to sit and pair-program with junior engineers. They should measure their success by the team's outcomes, not simply their own. A full "Team Manager" is not required; this is not a pastoral-focused hire. Business Translator: Able to explain to non-technical stakeholders why changes are required, and what their impacts may be. Similarly, the ability to provide a bridge between technical approaches and limitations, and business requirements. Industrial / IoT Context: Highly desirable. You should be comfortable with the chaotic nature of sensor data, time-series continuity, and the physical reality of the machines we are modelling. Alternative: Experience in high-volume data systems that face similar challenges (duplicated or missing data, spiky load, variable schemas, etc.) would be beneficial. Skills Advanced Data Engineering: Proven experience building data platforms on Azure. You know Databricks inside out - not just how to write a notebook, but how to architect a Lakehouse, manage clusters, and optimise costs. Data Modelling Proficiency: You understand that data engineering is more than moving JSON blobs. You have strong opinions on schema design, data standardisation, and ideally have worked with graph data or hierarchical models. Code Quality: You treat data pipelines as software. You use git, CI/CD, and automated testing. You can teach these practices to a junior engineer. Communication: You can explain to a business stakeholder why architectural decisions matter for their bottom line, and you can debate architectural trade-offs with Software Engineers. Why Join? Autonomy: You have the support of leadership to make architectural decisions. You aren't fighting for permission to fix tech debt; you are being hired specifically to fix it. Impact: Your work directly enables the Data Science team to stop cleaning data and start building better predictive models. Modern Stack: We are moving toward a cutting-edge IIoT stack (UNS + Digital Twins), offering you the chance to work on industry-leading patterns. What you'll get 5 weeks paid annual leave, plus UK bank holidays Tax efficient stock options (subject to scheme rules and eligibility) Workplace pension with employer contributions, in line with UK auto-enrolment legislation (subject to eligibility and scheme terms) Salary Sacrifice EV Scheme (subject to eligibility) Training and professional development opportunities This is a full-time role. Due to the collaborative and mentoring nature of this role, regular in-person attendance is required. The team collaborates in person from our Sheffield office twice weekly for planning, workshops and team development, providing valuable opportunities for mentoring, feedback and connection. We recognise the importance of flexibility and are open to discussing reasonable flexible working arrangements in line with business needs. Join the Team! If your background doesn't exactly align with the job description, but you possess transferable skills or experience that could be a strong match, we encourage you to highlight this in a cover letter. We're committed to personal growth as our company evolves, so if you're excited to be part of that journey, we'd love to hear from you. We are an equal opportunities employer and are committed to creating an inclusive workplace. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Applicants must have the right to work in the UK. We will process your personal data as part of the recruitment process in accordance with applicable data protection laws. Please refer to our Recruitment Privacy Notice for further information on how we collect, use, and store candidate information.
A digital gaming company in Greater London is seeking a Data Analyst to support decision-making through data analysis. The ideal candidate will have a degree in a numeric discipline and at least 3 years of experience in data analytics. Responsibilities include answering business questions, building reports, and collaborating with various teams. They offer a dynamic environment with opportunities for personal growth and development, as well as various benefits like health care and performance feedback.
09/05/2026
Full time
A digital gaming company in Greater London is seeking a Data Analyst to support decision-making through data analysis. The ideal candidate will have a degree in a numeric discipline and at least 3 years of experience in data analytics. Responsibilities include answering business questions, building reports, and collaborating with various teams. They offer a dynamic environment with opportunities for personal growth and development, as well as various benefits like health care and performance feedback.
Security Operations Center (SOC) Designer Sprytech Ltd is an established cyber security and emerging technology company based in London, UK, founded by experienced technocrats having many years of industry experience across the globe. Sprytech has started an India office based in Mumbai and is working to establish an AI/ML driven cybersecurity and digital threat analytics centre to enhance the security of industry and government organisations. A Security Operations Center (SOC) Designer plays a crucial role in the planning, development, and implementation of an organization's SOC. They are responsible for designing the architecture, processes, and technologies that enable effective security monitoring, detection, and response. The SOC Designer is responsible for architecting and implementing the Security Operations Center infrastructure, including the integration of security tools, technologies, processes, and workflows. This role involves collaborating with various stakeholders to ensure the SOC meets the organization's security requirements and aligns with industry best practices. We are looking for a SOC designer and analyst to join our team to work on the newly set up SOC operations. Application Process Interested candidates are invited to submit their resume, cover letter, and portfolio of relevant projects to . Please include examples of previous work, such as GitHub repositories or published papers, if applicable. Last date of application: 30th June 2024 Start Date: 1st August 2024 Key Responsibilities Design and architect the overall SOC infrastructure, including hardware, software, and network components. Develop and maintain the SOC's layout, including physical and virtual configurations. Evaluate, select, and integrate security technologies such as SIEM, IDS/IPS, firewalls, and endpoint protection systems. Ensure seamless integration of security tools and platforms to enable efficient data collection, analysis, and response. Develop and document SOC processes, procedures, and workflows for incident detection, analysis, and response. Establish and enforce best practices for security monitoring and incident management. Work closely with IT, network, and application teams to ensure SOC integration with existing systems. Collaborate with stakeholders to define security requirements and ensure the SOC meets organizational needs. Identify and implement improvements to enhance the SOC's effectiveness and efficiency. Stay up-to-date with emerging security technologies and trends to keep the SOC at the forefront of cybersecurity. Ensure the SOC design complies with relevant industry standards, regulations, and best practices. Develop and maintain documentation to support compliance and audit requirements. Develop training materials and conduct workshops to ensure the SOC team is well-equipped to handle security incidents. Skills and Qualifications Extensive knowledge of security technologies, including SIEM, IDS/IPS, firewalls, endpoint protection, and threat intelligence platforms. Experience with network architecture, operating systems, and security protocols. Proven experience in designing and implementing SOC infrastructures. Ability to develop detailed architectural diagrams and documentation. Strong analytical skills to design solutions that effectively address security challenges. Ability to troubleshoot and resolve complex security and integration issues. Excellent verbal and written communication skills. Ability to communicate technical concepts to both technical and non-technical stakeholders. Experience 2+ years of experience in cybersecurity, with a focus on SOC design, architecture, and implementation. Experience working in or with SOC environments. Educational Requirements Master's degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent work experience. Job Type: Permanent Full-time Location: London/Slough Salary: Market Rates (Based on experience)
09/05/2026
Full time
Security Operations Center (SOC) Designer Sprytech Ltd is an established cyber security and emerging technology company based in London, UK, founded by experienced technocrats having many years of industry experience across the globe. Sprytech has started an India office based in Mumbai and is working to establish an AI/ML driven cybersecurity and digital threat analytics centre to enhance the security of industry and government organisations. A Security Operations Center (SOC) Designer plays a crucial role in the planning, development, and implementation of an organization's SOC. They are responsible for designing the architecture, processes, and technologies that enable effective security monitoring, detection, and response. The SOC Designer is responsible for architecting and implementing the Security Operations Center infrastructure, including the integration of security tools, technologies, processes, and workflows. This role involves collaborating with various stakeholders to ensure the SOC meets the organization's security requirements and aligns with industry best practices. We are looking for a SOC designer and analyst to join our team to work on the newly set up SOC operations. Application Process Interested candidates are invited to submit their resume, cover letter, and portfolio of relevant projects to . Please include examples of previous work, such as GitHub repositories or published papers, if applicable. Last date of application: 30th June 2024 Start Date: 1st August 2024 Key Responsibilities Design and architect the overall SOC infrastructure, including hardware, software, and network components. Develop and maintain the SOC's layout, including physical and virtual configurations. Evaluate, select, and integrate security technologies such as SIEM, IDS/IPS, firewalls, and endpoint protection systems. Ensure seamless integration of security tools and platforms to enable efficient data collection, analysis, and response. Develop and document SOC processes, procedures, and workflows for incident detection, analysis, and response. Establish and enforce best practices for security monitoring and incident management. Work closely with IT, network, and application teams to ensure SOC integration with existing systems. Collaborate with stakeholders to define security requirements and ensure the SOC meets organizational needs. Identify and implement improvements to enhance the SOC's effectiveness and efficiency. Stay up-to-date with emerging security technologies and trends to keep the SOC at the forefront of cybersecurity. Ensure the SOC design complies with relevant industry standards, regulations, and best practices. Develop and maintain documentation to support compliance and audit requirements. Develop training materials and conduct workshops to ensure the SOC team is well-equipped to handle security incidents. Skills and Qualifications Extensive knowledge of security technologies, including SIEM, IDS/IPS, firewalls, endpoint protection, and threat intelligence platforms. Experience with network architecture, operating systems, and security protocols. Proven experience in designing and implementing SOC infrastructures. Ability to develop detailed architectural diagrams and documentation. Strong analytical skills to design solutions that effectively address security challenges. Ability to troubleshoot and resolve complex security and integration issues. Excellent verbal and written communication skills. Ability to communicate technical concepts to both technical and non-technical stakeholders. Experience 2+ years of experience in cybersecurity, with a focus on SOC design, architecture, and implementation. Experience working in or with SOC environments. Educational Requirements Master's degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent work experience. Job Type: Permanent Full-time Location: London/Slough Salary: Market Rates (Based on experience)
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Position Reference: VN2650 Department description Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary As a software developer, you will become part of the Operations Technology team, where you will support systems that facilitate operational processing across a range of asset classes, including Exchange Traded Derivatives (ETD), OTC Energy, and Broker & Swap Dealer workflows. The role involves maintaining and improving applications for post trade operations, such as deliveries, segregation movements, commissions, fees, and adjustments. These systems ensure accurate exchange and off exchange activity across internal platforms and client accounts. The work is highly data driven and operationally critical, involving the processing and validation of high integrity transactional and position data such as balances, margin outputs, cash movements, and fee calculations. Accuracy, traceability, and consistency are essential, as issues can lead to reconciliation breaks, operational risk, or regulatory scrutiny. The developer will work closely with operations stakeholders, business analysts, QA, and other technology teams to deliver reliable solutions that support daily operational processes aligned with exchange and clearing timelines. Responsibilities Role specific Design, code and test all components of modern web applications. Contribute to the overall architecture and design of the technology created/maintained by the development delivery team. Develop solutions to a high standard that is maintainable, testable and meets the requirement's acceptance criteria. Adhere to development best practices and processes. Communicate with team members, introduce ideas and keep abreast of the latest technologies. Liaise with business users to gather application requirements. Ensure delivered systems are of production quality. Ensure software is adequately documented for handover to the business. Follow coding standards and defined development process. Resolve third line support issues in a professional and timely manner. Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with Marex's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To elevate risk events immediately. To provide input to risk management processes, as required. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills, Experience & Qualifications Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Skills and Experience Essential Experienced in C# .NET. Experience with Docker / Knowledge of containers. Experience with NoSQL or RDMS databases. Infrastructure as Code, Terraform or equivalent. Modern CI/CD and DevOps practices. Cloud technology, ideally AWS (Amazon Web Services). Knowledge of BDD/TDD. Agile and scrum development methodologies. Methodical approach to software architecture and design and experience employing the right design choices for a given project. Excellent verbal and written communication skills. Desirable Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Experience with modern frontend frameworks, ideally React, though Angular, Vue, or similar frameworks are also welcome. Exposure to JavaScript and/or TypeScript in a frontend or full stack context. Experience with Node.js and/or GraphQL. Exchange and off exchange traded operations or post trade systems, including: Processing of positions, balances, and operational adjustments. Deliveries processing and settlement workflows. Segregation movements and client money processing. Commission and fee calculations. Reconciliation processes and operational exception handling. Integration with internal and external trading or clearing data sources. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Company Values Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all . click apply for full job details
09/05/2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Position Reference: VN2650 Department description Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary As a software developer, you will become part of the Operations Technology team, where you will support systems that facilitate operational processing across a range of asset classes, including Exchange Traded Derivatives (ETD), OTC Energy, and Broker & Swap Dealer workflows. The role involves maintaining and improving applications for post trade operations, such as deliveries, segregation movements, commissions, fees, and adjustments. These systems ensure accurate exchange and off exchange activity across internal platforms and client accounts. The work is highly data driven and operationally critical, involving the processing and validation of high integrity transactional and position data such as balances, margin outputs, cash movements, and fee calculations. Accuracy, traceability, and consistency are essential, as issues can lead to reconciliation breaks, operational risk, or regulatory scrutiny. The developer will work closely with operations stakeholders, business analysts, QA, and other technology teams to deliver reliable solutions that support daily operational processes aligned with exchange and clearing timelines. Responsibilities Role specific Design, code and test all components of modern web applications. Contribute to the overall architecture and design of the technology created/maintained by the development delivery team. Develop solutions to a high standard that is maintainable, testable and meets the requirement's acceptance criteria. Adhere to development best practices and processes. Communicate with team members, introduce ideas and keep abreast of the latest technologies. Liaise with business users to gather application requirements. Ensure delivered systems are of production quality. Ensure software is adequately documented for handover to the business. Follow coding standards and defined development process. Resolve third line support issues in a professional and timely manner. Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with Marex's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To elevate risk events immediately. To provide input to risk management processes, as required. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills, Experience & Qualifications Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Skills and Experience Essential Experienced in C# .NET. Experience with Docker / Knowledge of containers. Experience with NoSQL or RDMS databases. Infrastructure as Code, Terraform or equivalent. Modern CI/CD and DevOps practices. Cloud technology, ideally AWS (Amazon Web Services). Knowledge of BDD/TDD. Agile and scrum development methodologies. Methodical approach to software architecture and design and experience employing the right design choices for a given project. Excellent verbal and written communication skills. Desirable Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Experience with modern frontend frameworks, ideally React, though Angular, Vue, or similar frameworks are also welcome. Exposure to JavaScript and/or TypeScript in a frontend or full stack context. Experience with Node.js and/or GraphQL. Exchange and off exchange traded operations or post trade systems, including: Processing of positions, balances, and operational adjustments. Deliveries processing and settlement workflows. Segregation movements and client money processing. Commission and fee calculations. Reconciliation processes and operational exception handling. Integration with internal and external trading or clearing data sources. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Company Values Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all . click apply for full job details
We are looking for a Low-Code Power Platform Developer to join our team on a 24-month FTC. In this role, you will design and build scalable, secure, and user centred solutions using the Microsoft Power Platform to enhance performance reporting, automation, and decision making across the business. You will work closely with business teams, analysts, and data specialists to translate requirements into practical, impactful solutions that unlock the value of our data. This is a key opportunity to help shape how we deliver insights, automation, and digital solutions at scale. What You'll Be Doing Design and build solutions using Power Apps, Power Automate, and Power Pages Work with stakeholders to translate business needs into scalable digital solutions Automate and improve business processes using low code technologies Integrate solutions with data sources such as SharePoint, Microsoft 365, SQL, Oracle, and AWS Collaborate with data and analytics teams to support reporting and insight delivery Apply data modelling, integration, and engineering concepts where needed Contribute to agile delivery teams and continuous improvement of standards and reusable components Ensure solutions are secure, governed, and aligned with best practice Essential Skills & Experience Strong experience with the Microsoft Power Platform (Power Apps, Power Automate essential) Experience building solutions using SharePoint and Microsoft 365 services Understanding of Power Pages and low code application development Experience working with data, analytics, or data engineering concepts Ability to work with APIs, integrations, and multiple data sources Strong understanding of business process analysis and requirements gathering Comfortable working across multiple projects with business stakeholders Analytical mindset with a genuine interest in data and insight Desirable Experience with Dataverse and data modelling Familiarity with JavaScript, C#, Power Fx, JSON, or similar Knowledge of Azure services and application lifecycle management (ALM) Experience in agile delivery environments Benefits From £60,000 dependant on skills and experience Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
09/05/2026
Full time
We are looking for a Low-Code Power Platform Developer to join our team on a 24-month FTC. In this role, you will design and build scalable, secure, and user centred solutions using the Microsoft Power Platform to enhance performance reporting, automation, and decision making across the business. You will work closely with business teams, analysts, and data specialists to translate requirements into practical, impactful solutions that unlock the value of our data. This is a key opportunity to help shape how we deliver insights, automation, and digital solutions at scale. What You'll Be Doing Design and build solutions using Power Apps, Power Automate, and Power Pages Work with stakeholders to translate business needs into scalable digital solutions Automate and improve business processes using low code technologies Integrate solutions with data sources such as SharePoint, Microsoft 365, SQL, Oracle, and AWS Collaborate with data and analytics teams to support reporting and insight delivery Apply data modelling, integration, and engineering concepts where needed Contribute to agile delivery teams and continuous improvement of standards and reusable components Ensure solutions are secure, governed, and aligned with best practice Essential Skills & Experience Strong experience with the Microsoft Power Platform (Power Apps, Power Automate essential) Experience building solutions using SharePoint and Microsoft 365 services Understanding of Power Pages and low code application development Experience working with data, analytics, or data engineering concepts Ability to work with APIs, integrations, and multiple data sources Strong understanding of business process analysis and requirements gathering Comfortable working across multiple projects with business stakeholders Analytical mindset with a genuine interest in data and insight Desirable Experience with Dataverse and data modelling Familiarity with JavaScript, C#, Power Fx, JSON, or similar Knowledge of Azure services and application lifecycle management (ALM) Experience in agile delivery environments Benefits From £60,000 dependant on skills and experience Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
Job ID Job ID 75405 Team Team Tech Location Location Leicester Contract Type Contract Type Perm Job Schedule Job Schedule Full time Posting Date Posting Date 06/05/2026 Apply Before Apply Before 20/05/2026 Summary We're looking for a Test Analyst and a Senior Test Analyst to join our Technology Team based from the NEXT Head Office in Leicestershire! The Role As a Test Analyst / Senior Test Analyst within our Product Technology team at Head Office, you'll play an essential part in ensuring every item reaches our customers flawlessly. This role goes beyond traditional testing; you will be at the forefront of our journey into AI assisted quality assurance, acting as the bridge that turns creative ideas into reliable digital realities. We don't expect you to have all the answers on AI yet. We provide the freedom, support, and training to help you explore how new technologies can sharpen our workflows and modernise our legacy tools. What You'll Take On Collaborate closely within your Scrum team to provide quality assurance throughout the entire software development lifecycle. Analyse requirements to build robust test plans that keep our platforms running smoothly. Evolve automated regression suites using C#, Visual Studio, and ReqNRoll. Perform API and performance testing with JMeter DSL and NBomber to handle peak demand. Validate data integrity through deep Dive database testing and SQL queries. Monitor cloud based environments, including Azure ServiceBus and Cosmos. Experiment with AI tools as a brainstorming partner to draft test steps and uncover complex edge case scenarios. Communicate with clarity to turn notes into actionable bug reports, ensuring high quality fixes. What You'll Bring Solid experience in functional software testing methodologies and the software development lifecycle. Technical expertise in C#, Playwright, and task management tools like Azure DevOps. Natural curiosity for prompt engineering and a desire to learn how to guide AI effectively. A verification mindset, understanding that technology is a tool that requires human logic and accuracy. An organized approach that prioritises security and protects our customer data while we innovate. Strong communication skills to influence others and work effectively with developers to close defects. Quiet confidence to handle busy moments and suggest better ways of working when you spot an opportunity. Standing still isn't an option here; change is what we do. We build on success, learn from failure, and go again. You will be part of a team that wants you to succeed and helps you build a career you can be proud of. Ready to see where your expertise can take us? We would love to hear from you! Benefits 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT) Company performance based bonus On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a digital GP and other free health and wellbeing services Free on-site parking Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Grow and develop on the job whilst gaining a qualification Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
09/05/2026
Full time
Job ID Job ID 75405 Team Team Tech Location Location Leicester Contract Type Contract Type Perm Job Schedule Job Schedule Full time Posting Date Posting Date 06/05/2026 Apply Before Apply Before 20/05/2026 Summary We're looking for a Test Analyst and a Senior Test Analyst to join our Technology Team based from the NEXT Head Office in Leicestershire! The Role As a Test Analyst / Senior Test Analyst within our Product Technology team at Head Office, you'll play an essential part in ensuring every item reaches our customers flawlessly. This role goes beyond traditional testing; you will be at the forefront of our journey into AI assisted quality assurance, acting as the bridge that turns creative ideas into reliable digital realities. We don't expect you to have all the answers on AI yet. We provide the freedom, support, and training to help you explore how new technologies can sharpen our workflows and modernise our legacy tools. What You'll Take On Collaborate closely within your Scrum team to provide quality assurance throughout the entire software development lifecycle. Analyse requirements to build robust test plans that keep our platforms running smoothly. Evolve automated regression suites using C#, Visual Studio, and ReqNRoll. Perform API and performance testing with JMeter DSL and NBomber to handle peak demand. Validate data integrity through deep Dive database testing and SQL queries. Monitor cloud based environments, including Azure ServiceBus and Cosmos. Experiment with AI tools as a brainstorming partner to draft test steps and uncover complex edge case scenarios. Communicate with clarity to turn notes into actionable bug reports, ensuring high quality fixes. What You'll Bring Solid experience in functional software testing methodologies and the software development lifecycle. Technical expertise in C#, Playwright, and task management tools like Azure DevOps. Natural curiosity for prompt engineering and a desire to learn how to guide AI effectively. A verification mindset, understanding that technology is a tool that requires human logic and accuracy. An organized approach that prioritises security and protects our customer data while we innovate. Strong communication skills to influence others and work effectively with developers to close defects. Quiet confidence to handle busy moments and suggest better ways of working when you spot an opportunity. Standing still isn't an option here; change is what we do. We build on success, learn from failure, and go again. You will be part of a team that wants you to succeed and helps you build a career you can be proud of. Ready to see where your expertise can take us? We would love to hear from you! Benefits 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT) Company performance based bonus On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a digital GP and other free health and wellbeing services Free on-site parking Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Grow and develop on the job whilst gaining a qualification Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
MorePeople is partnering with a Northamptonshire based food manufacturer to recruit their next Business Analyst. This role is central to evaluating business operations, identifying opportunities for improvement, and supporting the delivery of both technology and process driven solutions. The successful candidate will act as a key link between business stakeholders and technical teams, ensuring requirements are accurately captured, clearly documented, and translated into effective outcomes. Key Responsibilities Engage with stakeholders to gather, analyse, and define business requirements in a clear and structured way. Review existing processes to identify inefficiencies, risks, and areas for improvement. Recommend enhancements and support the delivery of process improvement initiatives. Produce high quality documentation, including business requirements, user stories, acceptance criteria, and process flows. Collaborate with internal teams and third party developers to ensure solutions meet business needs. Support the full project lifecycle by clarifying requirements, managing feedback, and ensuring alignment. Assist with user acceptance testing UAT, including planning, creating test scenarios, and supporting execution. Build and maintain strong stakeholder relationships, ensuring clear communication and aligned expectations. Present analysis, recommendations, and project updates to stakeholders at all levels. Maintain clear traceability of requirements from initial capture through to delivery. Develop reports, dashboards, and insights to support business decision making. Essential Skills and Experience Proven experience as a Business Analyst, typically 2 to 5 years. Strong understanding of business process mapping and modelling techniques. Excellent analytical and problem solving skills. Experience producing clear and detailed requirements documentation, including user stories and acceptance criteria. Strong communication skills, with the ability to work effectively across IT teams, third party providers, and business stakeholders. Desirable Skills Experience working with enterprise systems, IT infrastructure, or digital transformation programmes. Familiarity with Microsoft Business Central, including system improvement or optimisation. Knowledge of SQL or data visualisation tools such as QlikSense or Power BI. Personal Attributes Highly organised with strong attention to detail. Able to work independently as well as collaboratively within cross functional teams. Comfortable managing multiple priorities in a fast paced environment. Strong commercial awareness, with an understanding of how systems support business operations. Education Degree in Business, Information Technology, or a related field, or equivalent practical experience.
09/05/2026
Full time
MorePeople is partnering with a Northamptonshire based food manufacturer to recruit their next Business Analyst. This role is central to evaluating business operations, identifying opportunities for improvement, and supporting the delivery of both technology and process driven solutions. The successful candidate will act as a key link between business stakeholders and technical teams, ensuring requirements are accurately captured, clearly documented, and translated into effective outcomes. Key Responsibilities Engage with stakeholders to gather, analyse, and define business requirements in a clear and structured way. Review existing processes to identify inefficiencies, risks, and areas for improvement. Recommend enhancements and support the delivery of process improvement initiatives. Produce high quality documentation, including business requirements, user stories, acceptance criteria, and process flows. Collaborate with internal teams and third party developers to ensure solutions meet business needs. Support the full project lifecycle by clarifying requirements, managing feedback, and ensuring alignment. Assist with user acceptance testing UAT, including planning, creating test scenarios, and supporting execution. Build and maintain strong stakeholder relationships, ensuring clear communication and aligned expectations. Present analysis, recommendations, and project updates to stakeholders at all levels. Maintain clear traceability of requirements from initial capture through to delivery. Develop reports, dashboards, and insights to support business decision making. Essential Skills and Experience Proven experience as a Business Analyst, typically 2 to 5 years. Strong understanding of business process mapping and modelling techniques. Excellent analytical and problem solving skills. Experience producing clear and detailed requirements documentation, including user stories and acceptance criteria. Strong communication skills, with the ability to work effectively across IT teams, third party providers, and business stakeholders. Desirable Skills Experience working with enterprise systems, IT infrastructure, or digital transformation programmes. Familiarity with Microsoft Business Central, including system improvement or optimisation. Knowledge of SQL or data visualisation tools such as QlikSense or Power BI. Personal Attributes Highly organised with strong attention to detail. Able to work independently as well as collaboratively within cross functional teams. Comfortable managing multiple priorities in a fast paced environment. Strong commercial awareness, with an understanding of how systems support business operations. Education Degree in Business, Information Technology, or a related field, or equivalent practical experience.
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
09/05/2026
Full time
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Senior Program Manager_ Large Transformation Role - Program Manager Technology - Program Management, Large Transformation, IT Location - London, UK Compensation - Competitive (including bonus) Profile Summary The Program Director is a strategic and results-oriented leader responsible for orchestrating the delivery of large-scale, complex, and transformative IT/Technology programs that span multiple business units and client organizations. A critical component of this role is managing and influencing stakeholders at the highest levels within the client organization (C suite), ensuring alignment and navigating complex organizational dynamics. As a strategic partner, this role champions comprehensive planning, best-in-class execution, and robust governance to deliver significant business outcomes for the client. The director must own the overall program success, from presales and strategic planning to flawless execution and benefits realization. Scope of Responsibilities Client and stakeholder management (C suite level) Establish trusted advisor status: Serve as the primary, C suite-facing point of contact for the client, building and nurturing a strategic, long term relationship based on transparency and value delivery. Align and influence: Lead executive steering committee meetings, workshops, and business reviews, influencing decisions and ensuring sustained alignment with the client's evolving business priorities and digital strategy. Proactive issue and risk communication: Manage and communicate program risks, issues, and progress to executive stakeholders with a "no surprises" approach, presenting clear options and recommendations for resolution. Translate technical to strategic: Act as the bridge between the service provider's delivery teams and the client's executive leadership, articulating complex IT programs and their impact in terms of business value, ROI, and strategic objectives. Program strategy and execution Own end to end program lifecycle: Take full ownership of the entire program, from defining the strategic roadmap and vision during the presales and discovery phase through final delivery and benefits measurement. Orchestrate complex delivery: Lead the coordination of multiple, interconnected projects, workstreams, and delivery teams, including those specializing in areas such as cloud migration, enterprise applications, and AI/GenAI. Manage contractual obligations: Ensure all deliverables, milestones, and scope are met according to the Statement of Work (SOW) and that any deviations are managed through a formal change control process. Develop, implement, and refine business strategies to expand consulting and services revenue, positioning the organization for long term growth. Stay abreast of industry trends and best practices, integrating innovative solutions to maintain competitive advantage. Drive transformation, not just delivery: Focus on the "how" and "why" of the technology, ensuring that the IT program truly transforms the client's business processes, technology landscape, and operational capabilities. Financial and commercial acumen Manage program P&L: Oversee the large scale program budget, revenue, and profitability, making data driven decisions to ensure financial targets are met. Negotiate and manage scope: Expertly manage scope, budget, and contract negotiations, effectively balancing client expectations with the service provider's commercial interests. Identify growth opportunities: Actively identify and pursue new business and expansion opportunities within the client account, contributing directly to the service provider's revenue growth. Team leadership and governance Build a high performance team: Lead, mentor, and develop a diverse and geographically dispersed team of program and project managers, business analysts, and architects. Ensure delivery excellence: Establish robust program governance, communication structures, and quality assurance processes, holding all teams accountable for delivering high quality, measurable outcomes. Drive cultural change: Cultivate a collaborative, innovative, and client centric culture within the program team with a strong Continuous Improvement mindset. Qualifications and/or skills Education and experience Bachelor's degree required; MBA or Master's in a related field is strongly preferred. Relevant certifications such as Program Management Professional (PgMP) or Project Management Professional (PMP) are a plus. 20+ years of progressive experience in IT program management, with a minimum of 5+ years of direct experience with a top tier IT service provider. Demonstrable history of successfully delivering large-scale, multi year, and transformational IT programs for external enterprise clients. Key skills IT transformation expertise: Deep understanding of digital transformation trends, enterprise architecture, cloud technologies, data analytics, and Agile/DevOps methodologies. Executive communication: Exceptional communication, presentation, and storytelling abilities, with a track record of successfully engaging C level audiences. Team Leadership: Demonstrated ability to inspire teams and drive transformation. Strategic business mindset: Ability to understand the client's business model and industry to align IT delivery with their strategic goals. Excellent knowledge of at least one Industry domain and/or IT stacks. Conflict and negotiation: Strong negotiation and conflict resolution skills, particularly in managing competing priorities and complex client relationships. Business development: Driving revenue growth within and outside the immediate client organization and across consulting/services organizations. Nice to have Working knowledge of designing and implementing AI solutions. Core concepts of the SRE approach to managing IT operations. Personal High analytical skills. A high degree of initiative and flexibility. High customer orientation. High quality awareness. Excellent verbal and written communication skills. Overview Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
09/05/2026
Full time
Senior Program Manager_ Large Transformation Role - Program Manager Technology - Program Management, Large Transformation, IT Location - London, UK Compensation - Competitive (including bonus) Profile Summary The Program Director is a strategic and results-oriented leader responsible for orchestrating the delivery of large-scale, complex, and transformative IT/Technology programs that span multiple business units and client organizations. A critical component of this role is managing and influencing stakeholders at the highest levels within the client organization (C suite), ensuring alignment and navigating complex organizational dynamics. As a strategic partner, this role champions comprehensive planning, best-in-class execution, and robust governance to deliver significant business outcomes for the client. The director must own the overall program success, from presales and strategic planning to flawless execution and benefits realization. Scope of Responsibilities Client and stakeholder management (C suite level) Establish trusted advisor status: Serve as the primary, C suite-facing point of contact for the client, building and nurturing a strategic, long term relationship based on transparency and value delivery. Align and influence: Lead executive steering committee meetings, workshops, and business reviews, influencing decisions and ensuring sustained alignment with the client's evolving business priorities and digital strategy. Proactive issue and risk communication: Manage and communicate program risks, issues, and progress to executive stakeholders with a "no surprises" approach, presenting clear options and recommendations for resolution. Translate technical to strategic: Act as the bridge between the service provider's delivery teams and the client's executive leadership, articulating complex IT programs and their impact in terms of business value, ROI, and strategic objectives. Program strategy and execution Own end to end program lifecycle: Take full ownership of the entire program, from defining the strategic roadmap and vision during the presales and discovery phase through final delivery and benefits measurement. Orchestrate complex delivery: Lead the coordination of multiple, interconnected projects, workstreams, and delivery teams, including those specializing in areas such as cloud migration, enterprise applications, and AI/GenAI. Manage contractual obligations: Ensure all deliverables, milestones, and scope are met according to the Statement of Work (SOW) and that any deviations are managed through a formal change control process. Develop, implement, and refine business strategies to expand consulting and services revenue, positioning the organization for long term growth. Stay abreast of industry trends and best practices, integrating innovative solutions to maintain competitive advantage. Drive transformation, not just delivery: Focus on the "how" and "why" of the technology, ensuring that the IT program truly transforms the client's business processes, technology landscape, and operational capabilities. Financial and commercial acumen Manage program P&L: Oversee the large scale program budget, revenue, and profitability, making data driven decisions to ensure financial targets are met. Negotiate and manage scope: Expertly manage scope, budget, and contract negotiations, effectively balancing client expectations with the service provider's commercial interests. Identify growth opportunities: Actively identify and pursue new business and expansion opportunities within the client account, contributing directly to the service provider's revenue growth. Team leadership and governance Build a high performance team: Lead, mentor, and develop a diverse and geographically dispersed team of program and project managers, business analysts, and architects. Ensure delivery excellence: Establish robust program governance, communication structures, and quality assurance processes, holding all teams accountable for delivering high quality, measurable outcomes. Drive cultural change: Cultivate a collaborative, innovative, and client centric culture within the program team with a strong Continuous Improvement mindset. Qualifications and/or skills Education and experience Bachelor's degree required; MBA or Master's in a related field is strongly preferred. Relevant certifications such as Program Management Professional (PgMP) or Project Management Professional (PMP) are a plus. 20+ years of progressive experience in IT program management, with a minimum of 5+ years of direct experience with a top tier IT service provider. Demonstrable history of successfully delivering large-scale, multi year, and transformational IT programs for external enterprise clients. Key skills IT transformation expertise: Deep understanding of digital transformation trends, enterprise architecture, cloud technologies, data analytics, and Agile/DevOps methodologies. Executive communication: Exceptional communication, presentation, and storytelling abilities, with a track record of successfully engaging C level audiences. Team Leadership: Demonstrated ability to inspire teams and drive transformation. Strategic business mindset: Ability to understand the client's business model and industry to align IT delivery with their strategic goals. Excellent knowledge of at least one Industry domain and/or IT stacks. Conflict and negotiation: Strong negotiation and conflict resolution skills, particularly in managing competing priorities and complex client relationships. Business development: Driving revenue growth within and outside the immediate client organization and across consulting/services organizations. Nice to have Working knowledge of designing and implementing AI solutions. Core concepts of the SRE approach to managing IT operations. Personal High analytical skills. A high degree of initiative and flexibility. High customer orientation. High quality awareness. Excellent verbal and written communication skills. Overview Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
SOC Analyst Department: Cyber Services and Capabilities Employment Type: Full Time Location: GBR Cheltenham Jessop House Description Today, it is an unavoidable fact that your business-critical infrastructure and systems are at risk of attack. The key to good security is a clear understanding of what is most critical to the business. When you do not have enough internal resources, time, or skills to monitor and manage your IT environment 24/7, NCC Group can help, freeing up your skilled employees to focus on value add activities. NCC Group provides a range of managed and hosted services delivered from our Global Security Operations Centre (SOC), which operates 24/7, 365 days a year. Our team of over 100 accredited security experts is available around the clock, dealing daily with over 200 million log events and providing support for thousands of network devices. NCC Group's MXDR Team provides world class Extended Detection and Response (XDR) services, detecting, responding to, and mitigating cyber attacks on our customers' networks in our Security Operations Centres. We use a plethora of detection tools such as the Microsoft Security Stack, Splunk, EDR, IDS & IPS tools, and many more - all integrated with NCC Group's Unified Cyber Platform (UCP). The MXDR Team is looking for L2 SOC Analysts with a passion for security to join the team, helping customers get the most out of our services and protect their networks. This is an opportunity to join a technically advanced and talented team and help NCC Group build and deliver world class services to our customers. This role is ideal for a seasoned SOC Analyst with experience in cybersecurity looking to broaden their scope of cyber skills with a strong focus on detection and response to cyber incidents. Key Responsibilities Monitor global systems for potential threats, vulnerabilities, and indicators of compromise. Perform in depth analysis of security alerts utilizing both NCC Group's UCP and the underlying detection platform where necessary. Provide incident remediation and prevention documentation and recommendations to customers based on defined procedures and analyst experience. Document and adhere to processes related to security monitoring procedures. Provide customer service that always exceeds our customers' expectations. Initiate escalation procedures to counteract potential threats, vulnerabilities, and threat actors. Compile and review service focused reports. Act as an escalation point for junior team members, aiding and mentoring where necessary. Contribute to the continuous improvement of SOC procedures and documentation. Perform other SOC duties as assigned. Skills, Knowledge & Expertise Core Technical Skills & Experience Practical experience with security and networking tools such as Microsoft XDR (Sentinel, Defender) and Splunk Enterprise/Cloud/Enterprise Security Strong understanding of network protocols, endpoint detection, and digital forensics In depth knowledge of Windows and Linux operating systems Hands on experience analysing common security incidents and supporting endpoint security Ability to remain calm and effective during high pressure and sensitive security situations Desirable Certifications Not mandatory, but a strong advantage if held or equivalent knowledge demonstrated. Microsoft: SC 200, AZ 500, AZ 900, MS 500 Splunk: Certified User, Power User, Advanced Power User, Enterprise Security Administrator CrowdStrike: CCFR, CCFH CREST: CPSA, CRIA, CMRE, CNIA, CHIA CompTIA: Security+, Network+, CySA+ Cisco: CCNA SANS: GCIA, GCIH, GSEC Other relevant certifications Job Benefits Flexible Working: Balance your work and personal life with our flexible working options. Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave. (This differs for SOC shift workers, please speak to your TA partner for more information). Medicash & Critical Illness Scheme Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme. Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities. Green Car Scheme: Drive green and save money with our eco friendly car scheme. Cycle Scheme: Stay fit and healthy with our cycle to work scheme. Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet. Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.
09/05/2026
Full time
SOC Analyst Department: Cyber Services and Capabilities Employment Type: Full Time Location: GBR Cheltenham Jessop House Description Today, it is an unavoidable fact that your business-critical infrastructure and systems are at risk of attack. The key to good security is a clear understanding of what is most critical to the business. When you do not have enough internal resources, time, or skills to monitor and manage your IT environment 24/7, NCC Group can help, freeing up your skilled employees to focus on value add activities. NCC Group provides a range of managed and hosted services delivered from our Global Security Operations Centre (SOC), which operates 24/7, 365 days a year. Our team of over 100 accredited security experts is available around the clock, dealing daily with over 200 million log events and providing support for thousands of network devices. NCC Group's MXDR Team provides world class Extended Detection and Response (XDR) services, detecting, responding to, and mitigating cyber attacks on our customers' networks in our Security Operations Centres. We use a plethora of detection tools such as the Microsoft Security Stack, Splunk, EDR, IDS & IPS tools, and many more - all integrated with NCC Group's Unified Cyber Platform (UCP). The MXDR Team is looking for L2 SOC Analysts with a passion for security to join the team, helping customers get the most out of our services and protect their networks. This is an opportunity to join a technically advanced and talented team and help NCC Group build and deliver world class services to our customers. This role is ideal for a seasoned SOC Analyst with experience in cybersecurity looking to broaden their scope of cyber skills with a strong focus on detection and response to cyber incidents. Key Responsibilities Monitor global systems for potential threats, vulnerabilities, and indicators of compromise. Perform in depth analysis of security alerts utilizing both NCC Group's UCP and the underlying detection platform where necessary. Provide incident remediation and prevention documentation and recommendations to customers based on defined procedures and analyst experience. Document and adhere to processes related to security monitoring procedures. Provide customer service that always exceeds our customers' expectations. Initiate escalation procedures to counteract potential threats, vulnerabilities, and threat actors. Compile and review service focused reports. Act as an escalation point for junior team members, aiding and mentoring where necessary. Contribute to the continuous improvement of SOC procedures and documentation. Perform other SOC duties as assigned. Skills, Knowledge & Expertise Core Technical Skills & Experience Practical experience with security and networking tools such as Microsoft XDR (Sentinel, Defender) and Splunk Enterprise/Cloud/Enterprise Security Strong understanding of network protocols, endpoint detection, and digital forensics In depth knowledge of Windows and Linux operating systems Hands on experience analysing common security incidents and supporting endpoint security Ability to remain calm and effective during high pressure and sensitive security situations Desirable Certifications Not mandatory, but a strong advantage if held or equivalent knowledge demonstrated. Microsoft: SC 200, AZ 500, AZ 900, MS 500 Splunk: Certified User, Power User, Advanced Power User, Enterprise Security Administrator CrowdStrike: CCFR, CCFH CREST: CPSA, CRIA, CMRE, CNIA, CHIA CompTIA: Security+, Network+, CySA+ Cisco: CCNA SANS: GCIA, GCIH, GSEC Other relevant certifications Job Benefits Flexible Working: Balance your work and personal life with our flexible working options. Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave. (This differs for SOC shift workers, please speak to your TA partner for more information). Medicash & Critical Illness Scheme Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme. Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities. Green Car Scheme: Drive green and save money with our eco friendly car scheme. Cycle Scheme: Stay fit and healthy with our cycle to work scheme. Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet. Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.
Sprytech Ltd is an established cyber security and emerging technology company based in London, UK, founded by experienced technocrats having many years of industry experience across the globe. Sprytech has started an India office based in Mumbai and is working to establish an AI/ML driven cybersecurity and digital threat analytics centre to enhance the security of industry and government organisations. We at Sprytech, as cyber security industry experts, work collaboratively with universities and provide internships to MSc students. We are looking for a SOC Analyst to join our team to work on the newly set up SOC operations. Application Process Interested candidates are invited to submit their resume, cover letter, and portfolio of relevant projects to . Please include examples of previous work, such as GitHub repositories or published papers, if applicable. Last date of application: 30th June 2024 Start Date: 1st August 2024 Job Description A Security Operations Center (SOC) Analyst plays a critical role in protecting an organization's information systems by detecting, analyzing, and responding to cybersecurity threats. The job description for a SOC Analyst typically includes the following elements: Key Responsibilities: Continuously monitor security alerts from various sources (SIEM, IDS/IPS, firewalls, antivirus, etc.). Analyze security incidents and events to identify potential threats and vulnerabilities. Use threat intelligence to understand and anticipate cyber threats. Respond to security incidents and alerts, performing initial triage and investigation. Collaborate with other teams (IT, Network, Application) to contain and remediate security incidents. Document and report on security incidents, findings, and actions taken. Proactively search for potential threats and vulnerabilities within the network. Use advanced tools and techniques to identify suspicious activities and anomalous behaviours. Recommend and implement improvements to security policies, procedures, and controls. Assist in the development and maintenance of incident response plans and playbooks. Maintain accurate and detailed records of security incidents and investigations. Prepare and present reports on security metrics, trends, and incidents to management. Stay up to date with the latest cybersecurity threats, trends, and technologies. Skills and Qualifications: Proficiency with security information and event management (SIEM) systems. Experience with intrusion detection/prevention systems (IDS/IPS), firewalls, and antivirus software. Familiarity with network protocols, operating systems, and security architectures. Strong analytical and problem-solving skills to assess and respond to security threats. Ability to analyze large volumes of data and identify patterns or anomalies. Excellent verbal and written communication skills. Ability to explain technical issues to non-technical stakeholders. Educational Requirements: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent work experience. Relevant certifications such as CompTIA Security+, CEH (Certified Ethical Hacker), CISSP (Certified Information Systems Security Professional), or GIAC certifications. Experience: 1-3 years of experience in cybersecurity or a related field. Experience in a SOC environment is a plus.
09/05/2026
Full time
Sprytech Ltd is an established cyber security and emerging technology company based in London, UK, founded by experienced technocrats having many years of industry experience across the globe. Sprytech has started an India office based in Mumbai and is working to establish an AI/ML driven cybersecurity and digital threat analytics centre to enhance the security of industry and government organisations. We at Sprytech, as cyber security industry experts, work collaboratively with universities and provide internships to MSc students. We are looking for a SOC Analyst to join our team to work on the newly set up SOC operations. Application Process Interested candidates are invited to submit their resume, cover letter, and portfolio of relevant projects to . Please include examples of previous work, such as GitHub repositories or published papers, if applicable. Last date of application: 30th June 2024 Start Date: 1st August 2024 Job Description A Security Operations Center (SOC) Analyst plays a critical role in protecting an organization's information systems by detecting, analyzing, and responding to cybersecurity threats. The job description for a SOC Analyst typically includes the following elements: Key Responsibilities: Continuously monitor security alerts from various sources (SIEM, IDS/IPS, firewalls, antivirus, etc.). Analyze security incidents and events to identify potential threats and vulnerabilities. Use threat intelligence to understand and anticipate cyber threats. Respond to security incidents and alerts, performing initial triage and investigation. Collaborate with other teams (IT, Network, Application) to contain and remediate security incidents. Document and report on security incidents, findings, and actions taken. Proactively search for potential threats and vulnerabilities within the network. Use advanced tools and techniques to identify suspicious activities and anomalous behaviours. Recommend and implement improvements to security policies, procedures, and controls. Assist in the development and maintenance of incident response plans and playbooks. Maintain accurate and detailed records of security incidents and investigations. Prepare and present reports on security metrics, trends, and incidents to management. Stay up to date with the latest cybersecurity threats, trends, and technologies. Skills and Qualifications: Proficiency with security information and event management (SIEM) systems. Experience with intrusion detection/prevention systems (IDS/IPS), firewalls, and antivirus software. Familiarity with network protocols, operating systems, and security architectures. Strong analytical and problem-solving skills to assess and respond to security threats. Ability to analyze large volumes of data and identify patterns or anomalies. Excellent verbal and written communication skills. Ability to explain technical issues to non-technical stakeholders. Educational Requirements: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent work experience. Relevant certifications such as CompTIA Security+, CEH (Certified Ethical Hacker), CISSP (Certified Information Systems Security Professional), or GIAC certifications. Experience: 1-3 years of experience in cybersecurity or a related field. Experience in a SOC environment is a plus.
What you'll be doing: Develop and formalize a strategic understanding of the key value drivers of your domain, including user behavior, marketplace dynamics, pricing, and long-term unit economics - and translate these into actionable decision frameworks used by leadership. Define the long term measurement for your domain, identifying structural growth levers and step change opportunities beyond incremental optimization. Lead deep analytical investigations into customer behavior and retention dynamics, reframing ambiguous business questions into structured analyses that drive step change improvements in long term value. Own impact modeling and scenario analysis for major product initiatives, enabling quarterly and annual planning decisions through robust forecasting, trade off analysis, and risk assessment. Own the definition and governance of key metrics within your domain, ensuring clarity, consistency, and alignment with company level objectives. Design the analytics programme in your domain and execute, and evaluate large scale analysis to test new ideas and measure their effectiveness in driving business outcomes. Act as a senior thought partner to business, operations, product, engineering and data leaders, driving alignment across teams and elevating analytical standards across the organisation. Lead cross domain analytical initiatives (e.g., forecasting, scenario modelling, performance optimisation). What you need to succeed: Demonstrated track record of materially influencing business, operations or product strategy in complex environments, with clear examples of company level impact. Expertise in strategic analytics within a business pillar, ensuring consistent KPI definitions and analytical standards across teams. Resolving ambiguity across business and technical stakeholders, balancing rapid reporting with deeper strategic research, and delivering decision ready insights that clarify trade offs and shape high impact initiatives, even when data is imperfect or incomplete. Strong understanding of subscription and marketplace economics, including LTV modelling, cohort dynamics, retention mechanics, pricing trade offs, and long term value optimisation. Strong technical proficiency (e.g., SQL, Python) with the ability to review and elevate the analytical work of others, set coding standards, and design scalable analytical workflows. Curiosity, problem solving and critical thinking skills, as well as the ability to proactively identify and address challenges. Ability to influence Directors and VP level stakeholders, navigate conflicting incentives, and drive clarity in high stakes strategic discussions. Interest in the bigger picture, feeling excited to impact the product roadmap and strategy. Experience mentoring and technically guiding senior data analysts, contributing to the overall growth and maturity of the data organisation. Nice to have: Background in 2 sided marketplaces or digital businesses (B2C, B2B2C). Experience in leading the application of advanced analytical approaches (e.g., forecasting, scenario modelling, performance optimisation) to drive structural improvements across a business pillar. Aligning analytical outputs with unified KPI frameworks, evaluating opportunity costs and long term impact, and synthesising cross functional insights into strategic recommendations. Experience with data visualization tools (e.g., Tableau, Looker, Power BI). Master's degree or PhD in a quantitative field. Demonstrated experience developing senior ICs and contributing to raising the analytical bar across teams. Why you'll love it at Preply: An open, collaborative, dynamic and diverse culture; A generous monthly allowance for lessons on learning & development budget and time off for your self development; A competitive financial package with equity, leave allowance and health insurance; Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub; Access to free mental health support platforms; Access to Gympass partnered wellness and gym centres throughout Spain to promote and support well being and physical health; The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!). is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed Tech company. That means that Preply will consider all applications for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.
09/05/2026
Full time
What you'll be doing: Develop and formalize a strategic understanding of the key value drivers of your domain, including user behavior, marketplace dynamics, pricing, and long-term unit economics - and translate these into actionable decision frameworks used by leadership. Define the long term measurement for your domain, identifying structural growth levers and step change opportunities beyond incremental optimization. Lead deep analytical investigations into customer behavior and retention dynamics, reframing ambiguous business questions into structured analyses that drive step change improvements in long term value. Own impact modeling and scenario analysis for major product initiatives, enabling quarterly and annual planning decisions through robust forecasting, trade off analysis, and risk assessment. Own the definition and governance of key metrics within your domain, ensuring clarity, consistency, and alignment with company level objectives. Design the analytics programme in your domain and execute, and evaluate large scale analysis to test new ideas and measure their effectiveness in driving business outcomes. Act as a senior thought partner to business, operations, product, engineering and data leaders, driving alignment across teams and elevating analytical standards across the organisation. Lead cross domain analytical initiatives (e.g., forecasting, scenario modelling, performance optimisation). What you need to succeed: Demonstrated track record of materially influencing business, operations or product strategy in complex environments, with clear examples of company level impact. Expertise in strategic analytics within a business pillar, ensuring consistent KPI definitions and analytical standards across teams. Resolving ambiguity across business and technical stakeholders, balancing rapid reporting with deeper strategic research, and delivering decision ready insights that clarify trade offs and shape high impact initiatives, even when data is imperfect or incomplete. Strong understanding of subscription and marketplace economics, including LTV modelling, cohort dynamics, retention mechanics, pricing trade offs, and long term value optimisation. Strong technical proficiency (e.g., SQL, Python) with the ability to review and elevate the analytical work of others, set coding standards, and design scalable analytical workflows. Curiosity, problem solving and critical thinking skills, as well as the ability to proactively identify and address challenges. Ability to influence Directors and VP level stakeholders, navigate conflicting incentives, and drive clarity in high stakes strategic discussions. Interest in the bigger picture, feeling excited to impact the product roadmap and strategy. Experience mentoring and technically guiding senior data analysts, contributing to the overall growth and maturity of the data organisation. Nice to have: Background in 2 sided marketplaces or digital businesses (B2C, B2B2C). Experience in leading the application of advanced analytical approaches (e.g., forecasting, scenario modelling, performance optimisation) to drive structural improvements across a business pillar. Aligning analytical outputs with unified KPI frameworks, evaluating opportunity costs and long term impact, and synthesising cross functional insights into strategic recommendations. Experience with data visualization tools (e.g., Tableau, Looker, Power BI). Master's degree or PhD in a quantitative field. Demonstrated experience developing senior ICs and contributing to raising the analytical bar across teams. Why you'll love it at Preply: An open, collaborative, dynamic and diverse culture; A generous monthly allowance for lessons on learning & development budget and time off for your self development; A competitive financial package with equity, leave allowance and health insurance; Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub; Access to free mental health support platforms; Access to Gympass partnered wellness and gym centres throughout Spain to promote and support well being and physical health; The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!). is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed Tech company. That means that Preply will consider all applications for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.
Overview We want you to ! For 30 years we've been independently developing and publishing incredible video games at our multiple studios founded by Jason & Chris Kingsley, but Rebellion is more than just games. We have our own film studio, we create board games, publish books, and through 2000AD, publish comics and graphic novels such as the amazing Judge Dredd. We're hiring a Lead Game Security Engineer to join at the start of a large new project, with the opportunity to shape the security architecture used across all Asura titles and build a new Game Security team from the ground up. Based within our in-house Tech Team, you will benefit from working closely with other engineering and project teams to research, reverse engineer, design and implement solutions that deliver robust defences against cheating, piracy, and other attacks, protecting both the player experience and the business as threats and tactics evolve. Responsibilities Build and manage a team of developers and analysts to develop and maintain software to defend against cheating, piracy and other threats. Develop and own process framework which encompasses the whole lifecycle of managing security threats from monitoring, investigation and identification through to successful mitigation. Develop in-house capability for the utilisation of reverse engineering and other techniques to analyse and report on malicious code. Work with broader code teams to establish a development environment in which security best practices are embedded. Support the QA department in building the capability to validate and safely release defensive software. Location and flexibility We believe in the power of face-to-face collaboration and encourage working from one of our studios and can provide a relocation package, including moving assistance, temporary accommodation, and full support to ensure a smooth transition to your new environment. However, we understand that flexibility matters, so we're open to discussing hybrid options based on individual needs. Qualifications Extensive track record of safely and successfully delivering anti-cheat and DRM functionality for C++ software in a senior or leadership role Strong expertise in implementing anti-cheat techniques and digital rights management technologies and the ability to further develop that expertise in team members. Demonstrable background and experience in reverse engineering and analysing game cheats, digital rights management circumvention and other similar abuse vectors Deep understanding of relevant technical tools and standards (for instance PE and ELF file formats and software such as IDA Pro or Ghidra) Nice to have Experience shipping or operating online/multiplayer/live-service games at scale. Knowledge of cryptography and network protocols, plus tools such as OpenSSL and Wireshark. Published security research, responsible disclosure, or public white-hat work. Familiarity with the Windows Resiliency Initiative. Benefits We offer an extensive benefits package to our team including: 22 days holidays + Christmas closure (typically 4 days) & Bank holidays (increasing with service at 5 years - one day each year until you reach 31 days) Private Medical Insurance, healthcare cash plan, including dental and Vision Life Assurance, Income Protection & Critical Illness Cover Enhanced Family Leave Interest Free, Tax-Free loans Enhanced Pension Scheme EAP a range of Mental Health and Wellbeing Support Plus loads more including a wide range of discounts, freebies, and social events! Right to Work This role is only open to applicants who have the permanent right to work in the UK. We are unable to provide or take over visa sponsorship, either now or in the future. Applicants must therefore be able to demonstrate their ongoing eligibility to work in the UK without the need for employer sponsorship. Life at Oxford HQ Our riverside headquarters in Oxford places you a short walk away from the city centre. Renowned for its rich historical backdrop and esteemed educational institutions, Oxford offers a unique blend of tradition and modernity, with its beautiful architecture and green spaces. Oxford also boasts excellent transport links, making it easy to navigate both the city and the wider country. The city's train station, just a short walk from our studio, offers frequent services to London, as well as direct routes to major cities like Birmingham, Manchester, and Reading and we also offer free parking at the studio. Our open-plan office promotes teamwork and innovation, with regular interaction with senior management and other departments, alongside access to free hot drinks, a handy tuck shop onsite and a range of local pubs, cafes and dining options nearby helping make every workday enjoyable! Inside Rebellion Whichever team you join at Rebellion we are proud of our open, friendly, and creative atmosphere. We love what we do, and we have fun doing it! As a big indie developer, we have complete creative freedom over our titles which allows us to work on a massive variety of projects across all the major platforms. Find out more Find out more about us here (Rebellion: Careers)
09/05/2026
Full time
Overview We want you to ! For 30 years we've been independently developing and publishing incredible video games at our multiple studios founded by Jason & Chris Kingsley, but Rebellion is more than just games. We have our own film studio, we create board games, publish books, and through 2000AD, publish comics and graphic novels such as the amazing Judge Dredd. We're hiring a Lead Game Security Engineer to join at the start of a large new project, with the opportunity to shape the security architecture used across all Asura titles and build a new Game Security team from the ground up. Based within our in-house Tech Team, you will benefit from working closely with other engineering and project teams to research, reverse engineer, design and implement solutions that deliver robust defences against cheating, piracy, and other attacks, protecting both the player experience and the business as threats and tactics evolve. Responsibilities Build and manage a team of developers and analysts to develop and maintain software to defend against cheating, piracy and other threats. Develop and own process framework which encompasses the whole lifecycle of managing security threats from monitoring, investigation and identification through to successful mitigation. Develop in-house capability for the utilisation of reverse engineering and other techniques to analyse and report on malicious code. Work with broader code teams to establish a development environment in which security best practices are embedded. Support the QA department in building the capability to validate and safely release defensive software. Location and flexibility We believe in the power of face-to-face collaboration and encourage working from one of our studios and can provide a relocation package, including moving assistance, temporary accommodation, and full support to ensure a smooth transition to your new environment. However, we understand that flexibility matters, so we're open to discussing hybrid options based on individual needs. Qualifications Extensive track record of safely and successfully delivering anti-cheat and DRM functionality for C++ software in a senior or leadership role Strong expertise in implementing anti-cheat techniques and digital rights management technologies and the ability to further develop that expertise in team members. Demonstrable background and experience in reverse engineering and analysing game cheats, digital rights management circumvention and other similar abuse vectors Deep understanding of relevant technical tools and standards (for instance PE and ELF file formats and software such as IDA Pro or Ghidra) Nice to have Experience shipping or operating online/multiplayer/live-service games at scale. Knowledge of cryptography and network protocols, plus tools such as OpenSSL and Wireshark. Published security research, responsible disclosure, or public white-hat work. Familiarity with the Windows Resiliency Initiative. Benefits We offer an extensive benefits package to our team including: 22 days holidays + Christmas closure (typically 4 days) & Bank holidays (increasing with service at 5 years - one day each year until you reach 31 days) Private Medical Insurance, healthcare cash plan, including dental and Vision Life Assurance, Income Protection & Critical Illness Cover Enhanced Family Leave Interest Free, Tax-Free loans Enhanced Pension Scheme EAP a range of Mental Health and Wellbeing Support Plus loads more including a wide range of discounts, freebies, and social events! Right to Work This role is only open to applicants who have the permanent right to work in the UK. We are unable to provide or take over visa sponsorship, either now or in the future. Applicants must therefore be able to demonstrate their ongoing eligibility to work in the UK without the need for employer sponsorship. Life at Oxford HQ Our riverside headquarters in Oxford places you a short walk away from the city centre. Renowned for its rich historical backdrop and esteemed educational institutions, Oxford offers a unique blend of tradition and modernity, with its beautiful architecture and green spaces. Oxford also boasts excellent transport links, making it easy to navigate both the city and the wider country. The city's train station, just a short walk from our studio, offers frequent services to London, as well as direct routes to major cities like Birmingham, Manchester, and Reading and we also offer free parking at the studio. Our open-plan office promotes teamwork and innovation, with regular interaction with senior management and other departments, alongside access to free hot drinks, a handy tuck shop onsite and a range of local pubs, cafes and dining options nearby helping make every workday enjoyable! Inside Rebellion Whichever team you join at Rebellion we are proud of our open, friendly, and creative atmosphere. We love what we do, and we have fun doing it! As a big indie developer, we have complete creative freedom over our titles which allows us to work on a massive variety of projects across all the major platforms. Find out more Find out more about us here (Rebellion: Careers)
Our Purpose Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021. How you'll make an impact As a Senior Data Analyst, you'll play a strategic role in transforming complex data into actionable insights that directly fuel our business growth and critical decisions. You'll craft compelling data narratives, turning raw information into valuable assets that guide product development and key strategic choices. Collaborating across teams, you'll uncover pivotal metrics and deep customer insights, empowering informed decisions throughout Planday. Through impactful visualizations and persuasive communication, you'll ensure these insights resonate with stakeholders at all levels. Finally, you'll leverage advanced analytical techniques to pioneer predictive modeling and automation, fostering a culture of data driven innovation that is central to Planday's continued success. What you'll do You'll be instrumental in: Collaborating cross functionally with product, commercial, and leadership teams to define, track, and report critical metrics, delivering comprehensive customer insights. Designing and maintaining robust data models that transform raw data into high value assets, ensuring accuracy and quality. Developing impactful, hands on solutions, visualizations and dashboards across the business, primarily utilizing Tableau to communicate insights effectively. Leveraging expert proficiency in Python, R, and SQL for advanced data manipulation, statistical analysis, and ensuring high data quality. Applying advanced statistical analysis techniques for summarizing, interpreting and predicting data, alongside machine learning concepts for predictive modeling techniques. Translating complex data into clear, actionable narratives through compelling data storytelling, impactful presentations and strong interpersonal communication. Success looks like Your success will show through: Exceptional data models that consistently deliver accurate, high quality data assets, underpinning strategic initiatives. Proactive delivery of actionable insights and critical metrics that directly lead to informed decisions and tangible business improvements for product and commercial teams. Development and implementation of intuitive and highly impactful visualizations and dashboards that significantly elevate data driven decision making across Planday. Insights and recommendations that are consistently trusted and acted upon by product and commercial teams, stemming from rigorous analysis and robust data practices. Clear and compelling communication of complex data insights, fostering understanding and alignment among stakeholders, resulting in measurable positive business impact. Proactive problem solving and innovative thinking in addressing data related challenges, leading to continuous improvement and advancement in our analytical capabilities. Successful exploration and implementation of advanced analytical techniques, including machine learning, to unlock new opportunities and generate groundbreaking insights. What you'll bring with you You'll be an expert with: Proven expertise in Python, R, and advanced SQL (including window functions, CTEs) for data management and statistical analysis. Proficiency in crafting compelling data stories, leveraging visualization tools like Tableau to transform complex datasets into clear, impactful visualizations that resonate with diverse stakeholders. Proven capability in product opportunity sizing, metric development and building robust metric trees to guide product strategy and evaluation. Mastery of advanced statistical analysis techniques, including hypothesis testing, various regression models and time series analysis for forecasting. Solid understanding and practical experience with user activity tracking tools like Mixpanel, Amplitude or similar product analytics platforms. Demonstrated ability to lead and optimise data wrangling and cleaning processes across multiple complex projects. Experience in designing and analysing experiments (e.g. A/B tests) to establish causal relationships and inform data driven decision making. Exceptional communication skills, capable of translating complex data insights into compelling narratives through data storytelling and high impact presentations for both technical and non technical audiences. A highly analytical mindset, consistently identifying and solving complex data challenges with innovative solutions that directly drive data driven strategic decisions. Practical application of machine learning fundamentals to solve specific business problems through predictive modelling. At Planday, we offer you Benefits like pension, health insurance, inclusive support for new parents and generous vacation On top of your annual base salary, you are offered to be part of an Employee Share Plan Growth and progression opportunities - we want you to grow with us Flexible remote work Strong social culture with lots of team and company activities Meaningful work - everyone at Planday contributes to improving the lives of shift workers around the globe Healthy work life balance and autonomous approach to work. We trust in you and your abilities Finally, our offices are not just workplaces (although they are pretty nice and well located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work. At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer. As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process. All applicants will be considered for employment without attention to any personal characteristics.
09/05/2026
Full time
Our Purpose Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021. How you'll make an impact As a Senior Data Analyst, you'll play a strategic role in transforming complex data into actionable insights that directly fuel our business growth and critical decisions. You'll craft compelling data narratives, turning raw information into valuable assets that guide product development and key strategic choices. Collaborating across teams, you'll uncover pivotal metrics and deep customer insights, empowering informed decisions throughout Planday. Through impactful visualizations and persuasive communication, you'll ensure these insights resonate with stakeholders at all levels. Finally, you'll leverage advanced analytical techniques to pioneer predictive modeling and automation, fostering a culture of data driven innovation that is central to Planday's continued success. What you'll do You'll be instrumental in: Collaborating cross functionally with product, commercial, and leadership teams to define, track, and report critical metrics, delivering comprehensive customer insights. Designing and maintaining robust data models that transform raw data into high value assets, ensuring accuracy and quality. Developing impactful, hands on solutions, visualizations and dashboards across the business, primarily utilizing Tableau to communicate insights effectively. Leveraging expert proficiency in Python, R, and SQL for advanced data manipulation, statistical analysis, and ensuring high data quality. Applying advanced statistical analysis techniques for summarizing, interpreting and predicting data, alongside machine learning concepts for predictive modeling techniques. Translating complex data into clear, actionable narratives through compelling data storytelling, impactful presentations and strong interpersonal communication. Success looks like Your success will show through: Exceptional data models that consistently deliver accurate, high quality data assets, underpinning strategic initiatives. Proactive delivery of actionable insights and critical metrics that directly lead to informed decisions and tangible business improvements for product and commercial teams. Development and implementation of intuitive and highly impactful visualizations and dashboards that significantly elevate data driven decision making across Planday. Insights and recommendations that are consistently trusted and acted upon by product and commercial teams, stemming from rigorous analysis and robust data practices. Clear and compelling communication of complex data insights, fostering understanding and alignment among stakeholders, resulting in measurable positive business impact. Proactive problem solving and innovative thinking in addressing data related challenges, leading to continuous improvement and advancement in our analytical capabilities. Successful exploration and implementation of advanced analytical techniques, including machine learning, to unlock new opportunities and generate groundbreaking insights. What you'll bring with you You'll be an expert with: Proven expertise in Python, R, and advanced SQL (including window functions, CTEs) for data management and statistical analysis. Proficiency in crafting compelling data stories, leveraging visualization tools like Tableau to transform complex datasets into clear, impactful visualizations that resonate with diverse stakeholders. Proven capability in product opportunity sizing, metric development and building robust metric trees to guide product strategy and evaluation. Mastery of advanced statistical analysis techniques, including hypothesis testing, various regression models and time series analysis for forecasting. Solid understanding and practical experience with user activity tracking tools like Mixpanel, Amplitude or similar product analytics platforms. Demonstrated ability to lead and optimise data wrangling and cleaning processes across multiple complex projects. Experience in designing and analysing experiments (e.g. A/B tests) to establish causal relationships and inform data driven decision making. Exceptional communication skills, capable of translating complex data insights into compelling narratives through data storytelling and high impact presentations for both technical and non technical audiences. A highly analytical mindset, consistently identifying and solving complex data challenges with innovative solutions that directly drive data driven strategic decisions. Practical application of machine learning fundamentals to solve specific business problems through predictive modelling. At Planday, we offer you Benefits like pension, health insurance, inclusive support for new parents and generous vacation On top of your annual base salary, you are offered to be part of an Employee Share Plan Growth and progression opportunities - we want you to grow with us Flexible remote work Strong social culture with lots of team and company activities Meaningful work - everyone at Planday contributes to improving the lives of shift workers around the globe Healthy work life balance and autonomous approach to work. We trust in you and your abilities Finally, our offices are not just workplaces (although they are pretty nice and well located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work. At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer. As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process. All applicants will be considered for employment without attention to any personal characteristics.
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
09/05/2026
Full time
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
