Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
14/02/2025
Full time
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
18/12/2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
07/12/2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
28/03/2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Growing events platform is seeking an experienced web developer to join a London-based team. Our mission is to grow and develop a web-based family events platform and ticketing service.
Hybrid work arrangements are offered between our North London office and work from home. Visa sponsorship can be offered.
Required Experience:
5+ years software development experience
Comfortable with custom-coding a variety of web applications
Knowledge and experience of all stages of web development from ideation to deployment
Accustomed to creating testing systems and quality checks
Good communication skills and able to work in a team
Fluent level of English language is necessary
Good Use of:
Backend: PHP, MySQL, MVC, JavaScript
Frontend: Vue or React, JavaScript, HTML, CSS, JQuery
Database: MySQL
Other: GIT
Optional: experience with Docker, GCP, AWS, Python, React Native, Scrum (or other agile methodologies), TDD/BDD would be a bonus
Key Responsibilities:
Ensuring the smooth running of the events platform
Optimizing for fast page-loading speeds and reliable performance
Planning and architecting the development of a number of new features
Delivering projects to agreed deadlines, in good quality
Creating tests and testing code of new features
Problem-solving any issues with the site, including diagnosing and correcting any bugs
You would be working under a Team Lead in a small team of web developers, and a designer. The right candidate should be based in/around London, UK and able to commute to North London for office-based work two days a week.
03/09/2022
Full time
Growing events platform is seeking an experienced web developer to join a London-based team. Our mission is to grow and develop a web-based family events platform and ticketing service.
Hybrid work arrangements are offered between our North London office and work from home. Visa sponsorship can be offered.
Required Experience:
5+ years software development experience
Comfortable with custom-coding a variety of web applications
Knowledge and experience of all stages of web development from ideation to deployment
Accustomed to creating testing systems and quality checks
Good communication skills and able to work in a team
Fluent level of English language is necessary
Good Use of:
Backend: PHP, MySQL, MVC, JavaScript
Frontend: Vue or React, JavaScript, HTML, CSS, JQuery
Database: MySQL
Other: GIT
Optional: experience with Docker, GCP, AWS, Python, React Native, Scrum (or other agile methodologies), TDD/BDD would be a bonus
Key Responsibilities:
Ensuring the smooth running of the events platform
Optimizing for fast page-loading speeds and reliable performance
Planning and architecting the development of a number of new features
Delivering projects to agreed deadlines, in good quality
Creating tests and testing code of new features
Problem-solving any issues with the site, including diagnosing and correcting any bugs
You would be working under a Team Lead in a small team of web developers, and a designer. The right candidate should be based in/around London, UK and able to commute to North London for office-based work two days a week.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
12/06/2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
22/04/2022
Contractor
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
09/11/2021
Full time
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Role Title: Network Engineer / Architect Duration: 6 Months Location: Hybrid - 5% in Farnborough Rate - 530 Umbrella only NPPV3 Preferred (must be eligible) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role Overview: As a Network Engineer, you will be responsible for supporting the design, implementation, and maintenance of the network infrastructure during our migration program. You will work closely with the Network Architect and other IT professionals to ensure a smooth transition to the new network environment. Key Responsibilities Assist in the design and implementation of network solutions for the migration program. Configure and install network hardware and software, including routers, switches, firewalls, and VPNs. Monitor network performance and troubleshoot issues to ensure optimal operation. Collaborate with cross-functional teams to understand and address network requirements. Maintain and update network documentation, including diagrams, configurations, and procedures. Ensure network security and compliance with industry standards and best practices. Provide technical support and guidance to end-users and IT staff during the migration process. Participate in network testing and validation to ensure successful deployment. Stay current with the latest networking technologies and trends. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Network Engineer or similar role. Strong understanding of network architecture, design, and implementation. Experience with network migration projects is highly desirable. Proficiency in networking technologies such as routers, switches, firewalls, and VPNs. Knowledge of network security principles and best practices. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Relevant certifications (e.g., CCNA, CCNP) are a plus." All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
18/03/2025
Contractor
Role Title: Network Engineer / Architect Duration: 6 Months Location: Hybrid - 5% in Farnborough Rate - 530 Umbrella only NPPV3 Preferred (must be eligible) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role Overview: As a Network Engineer, you will be responsible for supporting the design, implementation, and maintenance of the network infrastructure during our migration program. You will work closely with the Network Architect and other IT professionals to ensure a smooth transition to the new network environment. Key Responsibilities Assist in the design and implementation of network solutions for the migration program. Configure and install network hardware and software, including routers, switches, firewalls, and VPNs. Monitor network performance and troubleshoot issues to ensure optimal operation. Collaborate with cross-functional teams to understand and address network requirements. Maintain and update network documentation, including diagrams, configurations, and procedures. Ensure network security and compliance with industry standards and best practices. Provide technical support and guidance to end-users and IT staff during the migration process. Participate in network testing and validation to ensure successful deployment. Stay current with the latest networking technologies and trends. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Network Engineer or similar role. Strong understanding of network architecture, design, and implementation. Experience with network migration projects is highly desirable. Proficiency in networking technologies such as routers, switches, firewalls, and VPNs. Knowledge of network security principles and best practices. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Relevant certifications (e.g., CCNA, CCNP) are a plus." All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
My well established, Dynamic, London based Client are looking for a skilled Software Engineer with expertise in system-level software development and integration to join their team. The ideal candidate will have strong C++ experience and a background in developing for Android and/or iOS platforms. Experience with Swift would be a valuable bonus. Key Responsibilities: Develop and optimise system-level software for Android and iOS platforms. Work on integration of software components and third-party libraries. Utilise C++ to build high-performance, scalable applications. Debug and troubleshoot low-level system and performance-related issues. Collaborate with cross-functional teams to integrate software across different platforms. Contribute to the full software development lifecycle , from design to deployment. Key Requirements: Strong C++ development skills with experience in system-level programming . Experience with Android (NDK) and/or iOS (Objective-C/Swift) development. Solid understanding of software integration and working with various APIs. Proficiency in multi-threading, memory management, and performance tuning . Desirable Skills (Bonus): Knowledge of Swift for iOS development. Experience with cross-platform development tools. Background in embedded systems or real-time operating systems (RTOS). Exposure to Rust, Python, or Java . Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.
18/03/2025
Full time
My well established, Dynamic, London based Client are looking for a skilled Software Engineer with expertise in system-level software development and integration to join their team. The ideal candidate will have strong C++ experience and a background in developing for Android and/or iOS platforms. Experience with Swift would be a valuable bonus. Key Responsibilities: Develop and optimise system-level software for Android and iOS platforms. Work on integration of software components and third-party libraries. Utilise C++ to build high-performance, scalable applications. Debug and troubleshoot low-level system and performance-related issues. Collaborate with cross-functional teams to integrate software across different platforms. Contribute to the full software development lifecycle , from design to deployment. Key Requirements: Strong C++ development skills with experience in system-level programming . Experience with Android (NDK) and/or iOS (Objective-C/Swift) development. Solid understanding of software integration and working with various APIs. Proficiency in multi-threading, memory management, and performance tuning . Desirable Skills (Bonus): Knowledge of Swift for iOS development. Experience with cross-platform development tools. Background in embedded systems or real-time operating systems (RTOS). Exposure to Rust, Python, or Java . Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.
IT Graduate / Junior Technical IT Support Engineer Stoke on Trent Are you a recent IT graduate eager to kick-start your career in IT? Our client in Stoke on Trent is seeking a motivated individual to join their dynamic team and gain hands-on experience in the world of technology. As an IT Graduate, you ll be providing essential IT technical 1st line support to the security team while managing key IT processes to ensure everything runs smoothly. The client support Microsoft stack. This is an exciting opportunity to develop your skills in a fast-paced, growing company. Key Responsibilities: Onboarding new employees by setting up workstations, user accounts, and ensuring they have the necessary tools and access to succeed. Managing employee departures, including revoking access, retrieving company assets, and overseeing the offboarding process. Performing regular maintenance tasks, responding to emergency issues, and keeping security systems up-to-date and robust. Assisting with IT-related issues, ensuring timely and effective resolution. Our client has experienced consistent growth and success, including a series of impactful acquisitions. As part of this role, you ll have the opportunity to participate in future acquisition processes and contribute to exciting technology deployments. This position is ideal for recent graduates or those set to graduate in the upcoming summer, offering you a chance to gain valuable experience and shape your career in IT. Any experience in IT would be a real bonus. This is an office-based role where you will be joining a busy successful team. For more info, please get in touch.
18/03/2025
Full time
IT Graduate / Junior Technical IT Support Engineer Stoke on Trent Are you a recent IT graduate eager to kick-start your career in IT? Our client in Stoke on Trent is seeking a motivated individual to join their dynamic team and gain hands-on experience in the world of technology. As an IT Graduate, you ll be providing essential IT technical 1st line support to the security team while managing key IT processes to ensure everything runs smoothly. The client support Microsoft stack. This is an exciting opportunity to develop your skills in a fast-paced, growing company. Key Responsibilities: Onboarding new employees by setting up workstations, user accounts, and ensuring they have the necessary tools and access to succeed. Managing employee departures, including revoking access, retrieving company assets, and overseeing the offboarding process. Performing regular maintenance tasks, responding to emergency issues, and keeping security systems up-to-date and robust. Assisting with IT-related issues, ensuring timely and effective resolution. Our client has experienced consistent growth and success, including a series of impactful acquisitions. As part of this role, you ll have the opportunity to participate in future acquisition processes and contribute to exciting technology deployments. This position is ideal for recent graduates or those set to graduate in the upcoming summer, offering you a chance to gain valuable experience and shape your career in IT. Any experience in IT would be a real bonus. This is an office-based role where you will be joining a busy successful team. For more info, please get in touch.
1st Line Support Engineer - IT Managed Services A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their PSA (Professional Services Automation software) Provide regular and clear communication with customers regarding ticket status and expected resolution times. Produce and maintain accurate technical documentation Assist with the deployment of client and internal projects when required Requirements: Previous experience working within a 1st Line role, ideally within an IT Services environment Posses excellent customer service skills, with the ability to break down technical terms Excellent troubleshooting, analytical and problem solving skills Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices. Basic hardware knowledge In return, they are offering 26,000 - 30,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications. Standard office hours (Office location - Central London) Some flexibility to work from home
18/03/2025
Full time
1st Line Support Engineer - IT Managed Services A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their PSA (Professional Services Automation software) Provide regular and clear communication with customers regarding ticket status and expected resolution times. Produce and maintain accurate technical documentation Assist with the deployment of client and internal projects when required Requirements: Previous experience working within a 1st Line role, ideally within an IT Services environment Posses excellent customer service skills, with the ability to break down technical terms Excellent troubleshooting, analytical and problem solving skills Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices. Basic hardware knowledge In return, they are offering 26,000 - 30,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications. Standard office hours (Office location - Central London) Some flexibility to work from home
Telephony Migration Engineer (Unity to Microsoft Teams) 3 months Northampton (Hybrid) My Customer is seeking a highly skilled Telephony Migration Engineer (Subject Matter Expert) to lead and support the migration of their call/contact centre from Unity to Microsoft Teams . This is a hands-on technical role where you will provide expert guidance while also working closely with engineers, stakeholders, and end-users to ensure a seamless transition. Key Responsibilities: Serve as the lead SME for the migration of the call/contact centre from Unity to Microsoft Teams. Provide hands-on technical expertise in telephony, including design, configuration, and troubleshooting. Collaborate with IT teams, vendors, and stakeholders to develop and execute a migration strategy . Lead workshops and training sessions to upskill team members and end-users. Ensure the new telephony system aligns with business requirements and enhances customer experience. Identify potential risks and troubleshoot technical issues during and after migration. Document best practices, processes, and solutions to improve future implementations. Required Skills & Experience: Proven experience in migrating call/contact centres from Unity to Microsoft Teams . Strong expertise in Microsoft Teams Voice and telephony infrastructure. Hands-on experience with SBCs (Session Border Controllers) , direct routing, and call flow design. Excellent troubleshooting skills and ability to resolve complex telephony issues . Strong leadership and communication skills able to guide, mentor, and support the team. Experience working in an enterprise environment with large-scale deployments. The Telephony Migration Engineer is required onsite 3 days a week in Northampton. To discuss this exciting Telephony SME opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting IT Job opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
18/03/2025
Contractor
Telephony Migration Engineer (Unity to Microsoft Teams) 3 months Northampton (Hybrid) My Customer is seeking a highly skilled Telephony Migration Engineer (Subject Matter Expert) to lead and support the migration of their call/contact centre from Unity to Microsoft Teams . This is a hands-on technical role where you will provide expert guidance while also working closely with engineers, stakeholders, and end-users to ensure a seamless transition. Key Responsibilities: Serve as the lead SME for the migration of the call/contact centre from Unity to Microsoft Teams. Provide hands-on technical expertise in telephony, including design, configuration, and troubleshooting. Collaborate with IT teams, vendors, and stakeholders to develop and execute a migration strategy . Lead workshops and training sessions to upskill team members and end-users. Ensure the new telephony system aligns with business requirements and enhances customer experience. Identify potential risks and troubleshoot technical issues during and after migration. Document best practices, processes, and solutions to improve future implementations. Required Skills & Experience: Proven experience in migrating call/contact centres from Unity to Microsoft Teams . Strong expertise in Microsoft Teams Voice and telephony infrastructure. Hands-on experience with SBCs (Session Border Controllers) , direct routing, and call flow design. Excellent troubleshooting skills and ability to resolve complex telephony issues . Strong leadership and communication skills able to guide, mentor, and support the team. Experience working in an enterprise environment with large-scale deployments. The Telephony Migration Engineer is required onsite 3 days a week in Northampton. To discuss this exciting Telephony SME opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting IT Job opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Software Engineer PHP & Laravel Remote Circa 60k Are you looking for a fully remote role where you can work with autonomy and your contribution is meaningful? This is an exciting opportunity to have technical ownership over the development of a growing wellbeing product, taking it to the next level and continuing its success. The ideal candidate will be able to work well independently and enjoy keeping up to date with the latest technology, advising on the best ways to implement new features and functionality with scalability and security in mind. As the company grows, there will be opportunities to progress and develop your career. Role / Responsibilities: Own the technical development and management of the platform Enhance and manage current tech stack ensuring security and scalability Collaborate with the Product Director to align development with product goals Troubleshoot issues and implement fixes to improve the user experience Stay up-to-date with emerging technologies to future-proof the platform Provide recommendations to improve technology as they grow Experience / Skills: Proficient with Laravel and PHP, ideally with PHP cURl calls and HTML Database management Experience of Backbone.js for managing SPAs Familiarity with AWS - deployment, scaling and management Ability to work independently, be proactive, and with a problem-solving mindset Desirable: Background or understanding in the EdTech/Education sector Package: Salary circa 60k 24 days holiday + bank holidays Pension Fully remote working This Software Engineer vacancy is being handled by Langham Recruitment Ltd. Langham Recruitment Ltd acts as an employment agency and is registered in England and Wales (reg (phone number removed .
18/03/2025
Full time
Software Engineer PHP & Laravel Remote Circa 60k Are you looking for a fully remote role where you can work with autonomy and your contribution is meaningful? This is an exciting opportunity to have technical ownership over the development of a growing wellbeing product, taking it to the next level and continuing its success. The ideal candidate will be able to work well independently and enjoy keeping up to date with the latest technology, advising on the best ways to implement new features and functionality with scalability and security in mind. As the company grows, there will be opportunities to progress and develop your career. Role / Responsibilities: Own the technical development and management of the platform Enhance and manage current tech stack ensuring security and scalability Collaborate with the Product Director to align development with product goals Troubleshoot issues and implement fixes to improve the user experience Stay up-to-date with emerging technologies to future-proof the platform Provide recommendations to improve technology as they grow Experience / Skills: Proficient with Laravel and PHP, ideally with PHP cURl calls and HTML Database management Experience of Backbone.js for managing SPAs Familiarity with AWS - deployment, scaling and management Ability to work independently, be proactive, and with a problem-solving mindset Desirable: Background or understanding in the EdTech/Education sector Package: Salary circa 60k 24 days holiday + bank holidays Pension Fully remote working This Software Engineer vacancy is being handled by Langham Recruitment Ltd. Langham Recruitment Ltd acts as an employment agency and is registered in England and Wales (reg (phone number removed .
Senior Front End Developer - Drive Digital Transformation with Cutting-Edge Technology Position Location: London - Hybrid (1 day in the office) Salary: 80,000 About the Role: Join a leading FTSE 250 Recruitment Agency and STEM Specialist at the forefront of digital transformation. As a Senior Front End Developer, you will be instrumental in pioneering a next-generation digital candidate experience. We are embarking on a revolutionary journey to build an advanced digital platform that redefines candidate and contractor interactions. Your primary mission will be to develop an innovative contractor onboarding portal, streamlining processes from candidate placement to fully onboarded contractor. Key Responsibilities: Innovative Development: Engage in hands-on design, development, and testing of front-end capabilities within our dynamic digital experience platform, ensuring adherence to the company's architectural principles, policies, and guidelines. UI/UX Excellence: Develop intuitive UI designs (wireframes, prototypes) to gather early feedback and iterate quickly. Automation & Testing: Implement and maintain UI-driven automated tests to ensure top-notch quality and reliability. Collaborative Solution Design: Collaborate with business stakeholders to understand opportunities and design solutions that deliver impactful results. End-to-End Delivery: Work closely with other technology teams to design and deliver comprehensive, end-to-end capabilities. User Support & Issue Resolution: Provide strong support to users, promptly resolving system issues. Focus on Automation: Emphasize automation across infrastructure, testing, deployment, operations, and security to enhance efficiency. Mentorship: Coach and mentor junior team members, fostering a culture of knowledge sharing and collaboration. Knowledge & Experience: Front-End Technologies: Extensive experience with React, JavaScript, HTML, and CSS for building cutting-edge web-based user interfaces. Testing Expertise: Proficient in test-driven development and test automation frameworks/tools. Agile Development: Experienced in Agile software development teams and the full software development lifecycle. Liferay DXP: Previous experience with Liferay DXP is a plus. Visual Design: Strong visual design skills, with an eye for detail and aesthetics. Microsoft Identity Management: Solid understanding of Microsoft Identity Management solutions (Azure AD, Azure AD B2C). Cloud Computing: Deep understanding of cloud computing architectures, security, performance, and scalability, with hands-on experience in Azure. Quality Assurance: Strong knowledge of software quality assurance best practices and methodologies. Skills: Communication: Excellent oral and interpersonal communication skills. Documentation: Outstanding writing and documentation skills. Technical & User-Friendly Communication: Ability to articulate ideas clearly in both technical and user-friendly language. Self-Motivation: Highly self-motivated and directed, with keen attention to detail. Team Collaboration: Experience working in a team-oriented, collaborative environment. Qualifications: Education: Typically educated to a bachelor's degree level in a related subject (e.g., Computer Science, Software Engineering). If you are excited about driving digital transformation with the latest technologies, we invite you to apply now! To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
17/03/2025
Full time
Senior Front End Developer - Drive Digital Transformation with Cutting-Edge Technology Position Location: London - Hybrid (1 day in the office) Salary: 80,000 About the Role: Join a leading FTSE 250 Recruitment Agency and STEM Specialist at the forefront of digital transformation. As a Senior Front End Developer, you will be instrumental in pioneering a next-generation digital candidate experience. We are embarking on a revolutionary journey to build an advanced digital platform that redefines candidate and contractor interactions. Your primary mission will be to develop an innovative contractor onboarding portal, streamlining processes from candidate placement to fully onboarded contractor. Key Responsibilities: Innovative Development: Engage in hands-on design, development, and testing of front-end capabilities within our dynamic digital experience platform, ensuring adherence to the company's architectural principles, policies, and guidelines. UI/UX Excellence: Develop intuitive UI designs (wireframes, prototypes) to gather early feedback and iterate quickly. Automation & Testing: Implement and maintain UI-driven automated tests to ensure top-notch quality and reliability. Collaborative Solution Design: Collaborate with business stakeholders to understand opportunities and design solutions that deliver impactful results. End-to-End Delivery: Work closely with other technology teams to design and deliver comprehensive, end-to-end capabilities. User Support & Issue Resolution: Provide strong support to users, promptly resolving system issues. Focus on Automation: Emphasize automation across infrastructure, testing, deployment, operations, and security to enhance efficiency. Mentorship: Coach and mentor junior team members, fostering a culture of knowledge sharing and collaboration. Knowledge & Experience: Front-End Technologies: Extensive experience with React, JavaScript, HTML, and CSS for building cutting-edge web-based user interfaces. Testing Expertise: Proficient in test-driven development and test automation frameworks/tools. Agile Development: Experienced in Agile software development teams and the full software development lifecycle. Liferay DXP: Previous experience with Liferay DXP is a plus. Visual Design: Strong visual design skills, with an eye for detail and aesthetics. Microsoft Identity Management: Solid understanding of Microsoft Identity Management solutions (Azure AD, Azure AD B2C). Cloud Computing: Deep understanding of cloud computing architectures, security, performance, and scalability, with hands-on experience in Azure. Quality Assurance: Strong knowledge of software quality assurance best practices and methodologies. Skills: Communication: Excellent oral and interpersonal communication skills. Documentation: Outstanding writing and documentation skills. Technical & User-Friendly Communication: Ability to articulate ideas clearly in both technical and user-friendly language. Self-Motivation: Highly self-motivated and directed, with keen attention to detail. Team Collaboration: Experience working in a team-oriented, collaborative environment. Qualifications: Education: Typically educated to a bachelor's degree level in a related subject (e.g., Computer Science, Software Engineering). If you are excited about driving digital transformation with the latest technologies, we invite you to apply now! To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Role: Managed Mobile Support Engineer Salary: 35,000- 43,000 per annum + benefits Location: Solihull or Hampshire Working pattern: Hybrid working (3 days per week on-site) We are working with a global scale leading player in the market, who require a Support Engineer in the Managed Mobile space to join he organisation during a period of organic growth. You will be responsible for providing technical support and expertise for the client's IT infrastructure products and will be working with cutting-edge Mobile and Tablet technologies in a dynamic IT environment. You will specialise in supporting mobile and tablet devices, with a strong focus on leveraging the Microsoft Intune platform for mobile device management (MDM), the ideal candidate will have experience in managing platforms via Intune. Skills and experience required: Experience working Microsoft Intune. Experience of working with MDM devices (Phones, Laptops, Tablets) Familiarity with Google Admin for ChromeOS management. Experience with scripting or automation to enhance device deployment and support processes. Knowledge of security best practices for mobile and tablet device management. Please note the role will be hybrid working with an expectation to be on-site 3 days per week, please consider this before applying for the role. If you are interested in the role and would like to apply, please click on the link for immediate consideration.
17/03/2025
Full time
Role: Managed Mobile Support Engineer Salary: 35,000- 43,000 per annum + benefits Location: Solihull or Hampshire Working pattern: Hybrid working (3 days per week on-site) We are working with a global scale leading player in the market, who require a Support Engineer in the Managed Mobile space to join he organisation during a period of organic growth. You will be responsible for providing technical support and expertise for the client's IT infrastructure products and will be working with cutting-edge Mobile and Tablet technologies in a dynamic IT environment. You will specialise in supporting mobile and tablet devices, with a strong focus on leveraging the Microsoft Intune platform for mobile device management (MDM), the ideal candidate will have experience in managing platforms via Intune. Skills and experience required: Experience working Microsoft Intune. Experience of working with MDM devices (Phones, Laptops, Tablets) Familiarity with Google Admin for ChromeOS management. Experience with scripting or automation to enhance device deployment and support processes. Knowledge of security best practices for mobile and tablet device management. Please note the role will be hybrid working with an expectation to be on-site 3 days per week, please consider this before applying for the role. If you are interested in the role and would like to apply, please click on the link for immediate consideration.
1st Line Support Engineer Location: Greater Norwich Contract: 6-Month Fixed Term Contract Cooper Lomaz is partnering with a local business to provide essential IT support during a key project. We are looking for a proactive and customer-focused 1st Line Support Engineer who will be based on-site, providing both remote and in-person technical support across multiple locations. About the Role As a 1st Line Support Engineer, you will be the first point of contact for end users, offering high-quality technical support and ensuring smooth deployment of systems and applications. This role will require travel between sites, so a valid driving license is essential. Key Responsibilities Provide 1st line technical support to users both on-site and remotely, troubleshooting and resolving hardware, software, and network issues. Perform Windows 11 deployments, including installation, configuration, and troubleshooting. Manage user accounts and permissions via Active Directory. Administer and support Office 365 applications, including email, OneDrive, Teams, and SharePoint. Maintain accurate records of work completed using ticketing systems. Travel between sites as required to deliver effective support. Collaborate with the wider IT team to escalate and resolve complex issues. Key Skills & Experience Proven experience in a 1st Line Support or similar IT support role. Proficiency in Windows 11 deployment and troubleshooting. Strong knowledge of Active Directory and Office 365 administration. Excellent communication and customer service skills. Ability to work independently and as part of a team. Want to know more about this role? APPLY TODAY!
17/03/2025
Full time
1st Line Support Engineer Location: Greater Norwich Contract: 6-Month Fixed Term Contract Cooper Lomaz is partnering with a local business to provide essential IT support during a key project. We are looking for a proactive and customer-focused 1st Line Support Engineer who will be based on-site, providing both remote and in-person technical support across multiple locations. About the Role As a 1st Line Support Engineer, you will be the first point of contact for end users, offering high-quality technical support and ensuring smooth deployment of systems and applications. This role will require travel between sites, so a valid driving license is essential. Key Responsibilities Provide 1st line technical support to users both on-site and remotely, troubleshooting and resolving hardware, software, and network issues. Perform Windows 11 deployments, including installation, configuration, and troubleshooting. Manage user accounts and permissions via Active Directory. Administer and support Office 365 applications, including email, OneDrive, Teams, and SharePoint. Maintain accurate records of work completed using ticketing systems. Travel between sites as required to deliver effective support. Collaborate with the wider IT team to escalate and resolve complex issues. Key Skills & Experience Proven experience in a 1st Line Support or similar IT support role. Proficiency in Windows 11 deployment and troubleshooting. Strong knowledge of Active Directory and Office 365 administration. Excellent communication and customer service skills. Ability to work independently and as part of a team. Want to know more about this role? APPLY TODAY!
Cloud Security Engineer Company Profile: You would be joining a global business and technology transformation partner, helping organisations accelerate their transition to a digital and sustainable world. With a diverse team across over 50 countries, they deliver end-to-end services and solutions, leveraging strengths in AI, cloud, and data. Job Description: As a Cloud Security Engineer, you will be responsible for designing, implementing, and managing security measures to protect our Azure cloud environment. You will work closely with our IT and development teams to ensure the security of our applications and data. Key Responsibilities: Design and implement security solutions for Azure cloud infrastructure. Monitor and respond to security incidents and alerts. Conduct security assessments and vulnerability scans. Develop and enforce security policies and procedures. Collaborate with IT and development teams to ensure secure application deployment. Stay up-to-date with the latest security trends and technologies. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an Azure Security Engineer or similar role. Strong knowledge of Azure security best practices and tools. Experience with security frameworks such as NIST, ISO 27001, and CIS. Proficiency in scripting languages (e.g., PowerShell, Python). Excellent problem-solving and communication skills. Relevant certifications (e.g., Microsoft Certified: Azure Security Engineer Associate) are a plus. Benefits: Competitive salary and benefits package up to 70,000 Opportunities for professional growth and development. Collaborative and inclusive work environment. Flexible work arrangements. Ready to Apply? If you are reading this and are thinking 'Wow, this sounds like me!', then we want to hear from you! So why are you still reading?!
17/03/2025
Full time
Cloud Security Engineer Company Profile: You would be joining a global business and technology transformation partner, helping organisations accelerate their transition to a digital and sustainable world. With a diverse team across over 50 countries, they deliver end-to-end services and solutions, leveraging strengths in AI, cloud, and data. Job Description: As a Cloud Security Engineer, you will be responsible for designing, implementing, and managing security measures to protect our Azure cloud environment. You will work closely with our IT and development teams to ensure the security of our applications and data. Key Responsibilities: Design and implement security solutions for Azure cloud infrastructure. Monitor and respond to security incidents and alerts. Conduct security assessments and vulnerability scans. Develop and enforce security policies and procedures. Collaborate with IT and development teams to ensure secure application deployment. Stay up-to-date with the latest security trends and technologies. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an Azure Security Engineer or similar role. Strong knowledge of Azure security best practices and tools. Experience with security frameworks such as NIST, ISO 27001, and CIS. Proficiency in scripting languages (e.g., PowerShell, Python). Excellent problem-solving and communication skills. Relevant certifications (e.g., Microsoft Certified: Azure Security Engineer Associate) are a plus. Benefits: Competitive salary and benefits package up to 70,000 Opportunities for professional growth and development. Collaborative and inclusive work environment. Flexible work arrangements. Ready to Apply? If you are reading this and are thinking 'Wow, this sounds like me!', then we want to hear from you! So why are you still reading?!
Azure Network Support Engineer Location: Fully remote Type: 6 month contract Hours: Mon - Fri, US hours (2pm to 10 pm GMT/BST) Overview We are looking for an Azure Network Support Engineer who has core experience supporting networking technologies in Azure. The engineer will also have excellent technical skills on firewall technologies specifically Palo Alto and can adapt to changing needs in an agile environment. The Azure Network Support Engineer will be aligned to the VWAN Support Services (as described below) and will take handover from the project team and provide ongoing support for the network changes and migrations supporting the needs of each of our business units. Responsibilities Creating support documentation for handover provided by project team including using shadowing and reverse shadowing techniques Able to support migrations happening from current Hub and Spoke architecture to Secure vWAN hub in Azure Be an integral part of the squad and act as the go to person for network support requirements Can work independently on support issues and escalate incidents with vendors where required including ensuring ownership until incident resolution Collaborate with engineers, testers, and other team members for migration work, DR tests etc including working paid additional / out of hours where applicable Communicate effectively with all levels of stakeholders, both verbally and in writing Requirements Azure networking (NSG, VNet peering , UDR , Route Table , Private Link /Endpoint, Load balancer) Deployment and support experience of Azure vWAN Hub and Palo Alto Cloud NGFW Build VPNs with other cloud providers and appliances Palo Software and Cloud NGFW in Azure. This will include management of Advanced Threat Protection features like Antivirus, Antispyware , Vulnerability protection , URL filtering , file blocking and Wildfire in addition to firewall rules Checkpoint and Azure Firewall (desirable) Azure DNS Infoblox DDI Expressroute and VNET gateways Infrastructure as Code Management - Terraform , Azure ADO (desirable) ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
17/03/2025
Contractor
Azure Network Support Engineer Location: Fully remote Type: 6 month contract Hours: Mon - Fri, US hours (2pm to 10 pm GMT/BST) Overview We are looking for an Azure Network Support Engineer who has core experience supporting networking technologies in Azure. The engineer will also have excellent technical skills on firewall technologies specifically Palo Alto and can adapt to changing needs in an agile environment. The Azure Network Support Engineer will be aligned to the VWAN Support Services (as described below) and will take handover from the project team and provide ongoing support for the network changes and migrations supporting the needs of each of our business units. Responsibilities Creating support documentation for handover provided by project team including using shadowing and reverse shadowing techniques Able to support migrations happening from current Hub and Spoke architecture to Secure vWAN hub in Azure Be an integral part of the squad and act as the go to person for network support requirements Can work independently on support issues and escalate incidents with vendors where required including ensuring ownership until incident resolution Collaborate with engineers, testers, and other team members for migration work, DR tests etc including working paid additional / out of hours where applicable Communicate effectively with all levels of stakeholders, both verbally and in writing Requirements Azure networking (NSG, VNet peering , UDR , Route Table , Private Link /Endpoint, Load balancer) Deployment and support experience of Azure vWAN Hub and Palo Alto Cloud NGFW Build VPNs with other cloud providers and appliances Palo Software and Cloud NGFW in Azure. This will include management of Advanced Threat Protection features like Antivirus, Antispyware , Vulnerability protection , URL filtering , file blocking and Wildfire in addition to firewall rules Checkpoint and Azure Firewall (desirable) Azure DNS Infoblox DDI Expressroute and VNET gateways Infrastructure as Code Management - Terraform , Azure ADO (desirable) ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Deskside Support Engineer (Onsite) London Deskside Support Engineer / Onsite IT Support Engineer / End User Support Engineer Join Our Dynamic IT Support Team! About the Role: Are you a hands-on IT professional with a passion for delivering exceptional in-person support? We have an exciting opportunity for a Deskside Support Engineer in our London office. You ll be at the forefront of IT operations, providing VIP/white-glove support to senior stakeholders and ensuring a seamless technology experience. In this role, you will be responsible for resolving complex hardware and software issues, performing break-fix support, and managing laptop builds, imaging, and deployments. You will leverage tools like SCCM and Intune to streamline IT operations and ensure the smooth functioning of our end-user environment. This is not just another support role. If you re eager to grow, you ll have the chance to step into a supervisory or team leadership position as the team expands, acting as a key escalation point and deputy to the team leader. Key Responsibilities: Provide white-glove/VIP support to senior executives and key stakeholders, ensuring a seamless technology experience. Deliver deskside and in-person IT support for Windows 10/11, Microsoft Office 365, and other essential software. Diagnose and resolve hardware issues across laptops, desktops, mobile devices, and peripherals. Perform laptop and desktop imaging, configuration, and deployment using SCCM, Intune, or other endpoint management tools. Manage software installations, updates, and patching via SCCM and Intune to ensure smooth IT operations. Own incidents from start to finish, ensuring swift resolution within agreed SLAs and KPIs. Maintain IT procedures, standards, and documentation while collaborating with cross-functional technology teams to reduce recurring issues. Contribute to IT projects, rollouts, and continuous improvement initiatives to enhance service delivery. What We re Looking For: Proven experience providing in-person IT support to senior executives in a corporate or professional services environment. Expertise in white-glove/VIP support, with the ability to work under pressure and provide a high level of service. Strong knowledge of break-fix troubleshooting, hardware repairs, and laptop imaging. Proficiency in Microsoft Office 365, Windows 10/11, and Office 2016. Hands-on experience with SCCM and/or Intune for device management and software deployments. Familiarity with call logging systems (e.g., ServiceNow) for efficient ticket resolution. Experience working in legal, finance, or accountancy sectors with exposure to bespoke applications (e.g., iManage, BigHand, Document Management Systems) is a plus. Excellent troubleshooting and problem-solving skills with a logical approach. Bonus: Basic knowledge of scripting languages (e.g., PowerShell) for automation. What s in It for You? Competitive salary plus performance-based bonuses. Comprehensive benefits package, including: Private medical and dental insurance. Travel and accident insurance. Critical illness cover. Season ticket loans and cycle-to-work schemes. Generous pension contributions. Access to our Global Skills Academy featuring live workshops, podcasts, and on-demand learning. A supportive environment that promotes personal and professional growth. Additional Information: Location: Full-time, onsite role in London (Monday to Friday). If you re a passionate IT professional who thrives in an in-person support role and enjoys working with modern IT tools and VIP users, we d love to hear from you! Ignite Digital Talent is committed to creating equal opportunities and welcomes applications from all qualified individuals eligible to work in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances
17/03/2025
Full time
Deskside Support Engineer (Onsite) London Deskside Support Engineer / Onsite IT Support Engineer / End User Support Engineer Join Our Dynamic IT Support Team! About the Role: Are you a hands-on IT professional with a passion for delivering exceptional in-person support? We have an exciting opportunity for a Deskside Support Engineer in our London office. You ll be at the forefront of IT operations, providing VIP/white-glove support to senior stakeholders and ensuring a seamless technology experience. In this role, you will be responsible for resolving complex hardware and software issues, performing break-fix support, and managing laptop builds, imaging, and deployments. You will leverage tools like SCCM and Intune to streamline IT operations and ensure the smooth functioning of our end-user environment. This is not just another support role. If you re eager to grow, you ll have the chance to step into a supervisory or team leadership position as the team expands, acting as a key escalation point and deputy to the team leader. Key Responsibilities: Provide white-glove/VIP support to senior executives and key stakeholders, ensuring a seamless technology experience. Deliver deskside and in-person IT support for Windows 10/11, Microsoft Office 365, and other essential software. Diagnose and resolve hardware issues across laptops, desktops, mobile devices, and peripherals. Perform laptop and desktop imaging, configuration, and deployment using SCCM, Intune, or other endpoint management tools. Manage software installations, updates, and patching via SCCM and Intune to ensure smooth IT operations. Own incidents from start to finish, ensuring swift resolution within agreed SLAs and KPIs. Maintain IT procedures, standards, and documentation while collaborating with cross-functional technology teams to reduce recurring issues. Contribute to IT projects, rollouts, and continuous improvement initiatives to enhance service delivery. What We re Looking For: Proven experience providing in-person IT support to senior executives in a corporate or professional services environment. Expertise in white-glove/VIP support, with the ability to work under pressure and provide a high level of service. Strong knowledge of break-fix troubleshooting, hardware repairs, and laptop imaging. Proficiency in Microsoft Office 365, Windows 10/11, and Office 2016. Hands-on experience with SCCM and/or Intune for device management and software deployments. Familiarity with call logging systems (e.g., ServiceNow) for efficient ticket resolution. Experience working in legal, finance, or accountancy sectors with exposure to bespoke applications (e.g., iManage, BigHand, Document Management Systems) is a plus. Excellent troubleshooting and problem-solving skills with a logical approach. Bonus: Basic knowledge of scripting languages (e.g., PowerShell) for automation. What s in It for You? Competitive salary plus performance-based bonuses. Comprehensive benefits package, including: Private medical and dental insurance. Travel and accident insurance. Critical illness cover. Season ticket loans and cycle-to-work schemes. Generous pension contributions. Access to our Global Skills Academy featuring live workshops, podcasts, and on-demand learning. A supportive environment that promotes personal and professional growth. Additional Information: Location: Full-time, onsite role in London (Monday to Friday). If you re a passionate IT professional who thrives in an in-person support role and enjoys working with modern IT tools and VIP users, we d love to hear from you! Ignite Digital Talent is committed to creating equal opportunities and welcomes applications from all qualified individuals eligible to work in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances