Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact? If your answer is 'yes' then, keep reading. Who we are. From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure. What you'll do. You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success. Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. Managing a team of two, you'll work closely with colleagues, suppliers and stakeholders across multiple locations to drive progress and deliver results. You'll also: Drive customer service performance improvements through actionable insight and data led decision making Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes Lead and develop a high performing team, empowering colleagues to deliver their best work every day Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance What you'll bring. You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements. A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast paced environment, balancing big picture thinking with a practical focus on delivery, outcomes and continuous improvement. You'll be a great fit if you: Have deep expertise in customer experience, service excellence and customer centric strategy Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes Excel at building relationships, influencing stakeholders and driving change across complex organisations Are an inspiring leader who develops talent, builds engagement and creates high performing teams that deliver results What's in it for you? Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. Our offer to you includes: An excellent bonus scheme Company car or cash alternative - with fantastic EV incentives Flexible hybrid working 25 days' holiday, plus bank holidays and the option to buy/sell 5 days Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year Being yourself. At Novuna, we're aDisability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly. Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
16/07/2026
Full time
Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact? If your answer is 'yes' then, keep reading. Who we are. From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure. What you'll do. You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success. Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. Managing a team of two, you'll work closely with colleagues, suppliers and stakeholders across multiple locations to drive progress and deliver results. You'll also: Drive customer service performance improvements through actionable insight and data led decision making Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes Lead and develop a high performing team, empowering colleagues to deliver their best work every day Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance What you'll bring. You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements. A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast paced environment, balancing big picture thinking with a practical focus on delivery, outcomes and continuous improvement. You'll be a great fit if you: Have deep expertise in customer experience, service excellence and customer centric strategy Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes Excel at building relationships, influencing stakeholders and driving change across complex organisations Are an inspiring leader who develops talent, builds engagement and creates high performing teams that deliver results What's in it for you? Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. Our offer to you includes: An excellent bonus scheme Company car or cash alternative - with fantastic EV incentives Flexible hybrid working 25 days' holiday, plus bank holidays and the option to buy/sell 5 days Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year Being yourself. At Novuna, we're aDisability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly. Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
Can you prioritise tasks and manage your time effectively? Consider yourself to be methodical with good organisational skills? Do you take ananalytical and proactive approach to problem-solving, with a keen eye for detail? If your answer is 'yes' then keep reading. Who we are. From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure. What you'll do. Reporting into the Data and Configuration Team Leader you'll contribute by inputting and maintaining customer & supplier data, vehicle data and products & services within our core systems to enable and ensure accuracy of all relevant processes and transactions for suppliers, customers and related asset records throughout their system life cycle. This role focuses on delivery of our service provision by ensuring timely and accurate delivery of data management activities. This role is based in Newbury with 50% office attendance required. You'll also: Build strong, collaborative relationships with colleagues across the business, including Supplier Management, Account Managers, and other key teams, to support the smooth delivery of our services Take ownership of broker account setup and ongoing administration, keep product and service documentation up to date, and manage joiner, mover, and leaver access to ensure secure and efficient system access Help maintain the accuracy and integrity of business data by overseeing synchronisation across multiple applications, including preparing, validating, importing, correcting, and distributing data to internal systems, reporting platforms, and third party partners Ensure standard processes are followed, escalating and agreeing any exceptions where required, in line with KPIs and SLAs What you'll bring. You're enthusiastic, proactive, and take pride in delivering a great service. You enjoy building positive relationships with colleagues and stakeholders, are keen to learn and develop, and are always looking for ways to improve how things are done. You'll be a great fit if you have: Strong attention to detail Excellent time management skills An analytical, proactive approach to your work The confidence to question and challenge where appropriate What's in it for you? Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. Our offer to you includes: An excellent bonus scheme Hybrid working 25 days' holiday, plus bank holidays and the option to buy/sell 5 days Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year Being Yourself. At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly. Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
16/07/2026
Full time
Can you prioritise tasks and manage your time effectively? Consider yourself to be methodical with good organisational skills? Do you take ananalytical and proactive approach to problem-solving, with a keen eye for detail? If your answer is 'yes' then keep reading. Who we are. From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure. What you'll do. Reporting into the Data and Configuration Team Leader you'll contribute by inputting and maintaining customer & supplier data, vehicle data and products & services within our core systems to enable and ensure accuracy of all relevant processes and transactions for suppliers, customers and related asset records throughout their system life cycle. This role focuses on delivery of our service provision by ensuring timely and accurate delivery of data management activities. This role is based in Newbury with 50% office attendance required. You'll also: Build strong, collaborative relationships with colleagues across the business, including Supplier Management, Account Managers, and other key teams, to support the smooth delivery of our services Take ownership of broker account setup and ongoing administration, keep product and service documentation up to date, and manage joiner, mover, and leaver access to ensure secure and efficient system access Help maintain the accuracy and integrity of business data by overseeing synchronisation across multiple applications, including preparing, validating, importing, correcting, and distributing data to internal systems, reporting platforms, and third party partners Ensure standard processes are followed, escalating and agreeing any exceptions where required, in line with KPIs and SLAs What you'll bring. You're enthusiastic, proactive, and take pride in delivering a great service. You enjoy building positive relationships with colleagues and stakeholders, are keen to learn and develop, and are always looking for ways to improve how things are done. You'll be a great fit if you have: Strong attention to detail Excellent time management skills An analytical, proactive approach to your work The confidence to question and challenge where appropriate What's in it for you? Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. Our offer to you includes: An excellent bonus scheme Hybrid working 25 days' holiday, plus bank holidays and the option to buy/sell 5 days Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year Being Yourself. At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly. Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
About Octopus Electroverse and Octopus Fleet: We're making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual platform of the future. In four years, Octopus Electroverse has grown to become the largest consumer eMobility player in Europe, with over 1.4 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto and more. But it's just the start: we're busy expanding Octopus Fleet, working with more corporate customers, public sector and partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers. Electroverse and Octopus Fleet is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. And we're looking for smart individuals with an interest in the space who can help us make it happen. We're expanding our Octopus Fleet Team. Are you ready to be our next sales superstar; a passionate and experienced business hunter experienced in electric vehicle charging, fuel cards and all types of fleet solutions? You will be the face and the voice of Octopus Fleet, advising and supporting customers throughout their journey towards transitioning to a sustainable electric vehicle fleet. A genuine passion for delivering awesome customer experiences and driving sustainability is a must, as well as a real commitment to building meaningful relationships and providing amazing customer service. What You'll Do Develop and establish your sales pipeline with customers - from lead through to delivery, hitting your targets along the way. Shape and drive the acquisition of new customers - generate your own leads while benefiting from shared leads across the wider Octopus group. Manage your pipeline, recording progress in our CRM system and keeping everything up to date. Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience. Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help, virtually and in person. Provide excellent customer service both through the sales process and in after-sales customer care. Collaborate with the wider teams to iterate propositions and materials for the B2B market. Strategically build your pipeline by working with the team to create strong relationships internally and with our customers on both consumer and business levels. What You'll Need A track record of delivering exceptional customer experience. Previous sales experience in a B2B and/or SaaS consultative environment. A strong passion for electric vehicles, energy, and decarbonisation. Excellent listening skills in B2B roles and strong communication. An obsession with putting the customer first and going the extra mile to ensure delight. An ability to show a complete finisher mentality and understand processes as a whole. A start-up entrepreneurial mindset, adaptable to change in a fast paced environment. Bonus: knowledge of the car leasing and fleet market is advantageous but not mandatory. If this sounds like you then we'd love to hear from you. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
16/07/2026
Full time
About Octopus Electroverse and Octopus Fleet: We're making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual platform of the future. In four years, Octopus Electroverse has grown to become the largest consumer eMobility player in Europe, with over 1.4 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto and more. But it's just the start: we're busy expanding Octopus Fleet, working with more corporate customers, public sector and partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers. Electroverse and Octopus Fleet is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. And we're looking for smart individuals with an interest in the space who can help us make it happen. We're expanding our Octopus Fleet Team. Are you ready to be our next sales superstar; a passionate and experienced business hunter experienced in electric vehicle charging, fuel cards and all types of fleet solutions? You will be the face and the voice of Octopus Fleet, advising and supporting customers throughout their journey towards transitioning to a sustainable electric vehicle fleet. A genuine passion for delivering awesome customer experiences and driving sustainability is a must, as well as a real commitment to building meaningful relationships and providing amazing customer service. What You'll Do Develop and establish your sales pipeline with customers - from lead through to delivery, hitting your targets along the way. Shape and drive the acquisition of new customers - generate your own leads while benefiting from shared leads across the wider Octopus group. Manage your pipeline, recording progress in our CRM system and keeping everything up to date. Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience. Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help, virtually and in person. Provide excellent customer service both through the sales process and in after-sales customer care. Collaborate with the wider teams to iterate propositions and materials for the B2B market. Strategically build your pipeline by working with the team to create strong relationships internally and with our customers on both consumer and business levels. What You'll Need A track record of delivering exceptional customer experience. Previous sales experience in a B2B and/or SaaS consultative environment. A strong passion for electric vehicles, energy, and decarbonisation. Excellent listening skills in B2B roles and strong communication. An obsession with putting the customer first and going the extra mile to ensure delight. An ability to show a complete finisher mentality and understand processes as a whole. A start-up entrepreneurial mindset, adaptable to change in a fast paced environment. Bonus: knowledge of the car leasing and fleet market is advantageous but not mandatory. If this sounds like you then we'd love to hear from you. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
The Consultus International Group
Leicester, Leicestershire
Business Development Manager Location: Hybrid - Leicester Salary & Commission: Competitive base + uncapped commission (OTE 2.5x base) At Consultus International Group, we are proud to be a trusted Net Zero Consultancy, delivering impactful energy and sustainability solutions to clients in the UK and globally. We're growing and are looking for an experienced Business Development Manager to help us continue to support organisations on their journey to lower emissions and improved energy performance. About the role You'll be responsible for proactively identifying, developing and winning new business opportunities, taking ownership of the full sales cycle from prospecting through to close. This is a role for someone who enjoys opening doors, creating opportunities and building long term client relationships in a consultative way. The focus is on selling a broad range of energy and sustainability services to organisations with significant energy spend and complex needs. This is a predominantly new business role, with responsibility for building and managing a strong pipeline through self generated activity, supported by marketing, lead generation and referrals. You'll also develop selected existing client relationships where appropriate. You'll work closely with internal teams including marketing and lead generation to ensure a strong flow of qualified opportunities. Success in this role will come from your ability to understand client challenges, engage senior stakeholders and clearly articulate tailored solutions. We're looking for someone who gets a buzz from opening doors and creating opportunities. You'll be comfortable engaging senior decision makers, uncovering commercial and sustainability challenges, and building trusted relationships that lead to long term partnerships. You'll be proactive, resilient and motivated by winning new business, while taking a consultative approach that puts client outcomes first. Services you'll be selling Sustainability and Net Zero Consulting Net Zero Pathways (Scopes 1, 2 & 3) ESOS, SECR and other compliance reporting Virtual Energy Management Cultural and behavioural change programmes Technology and Implementation Solar PV, Wind and Battery Storage EV Charging Infrastructure LED Lighting and Low Carbon Heating Solutions Energy Procurement Electricity, Gas and Water contracts Risk management strategies Bureau and bill validation services Metering and PPA support What we're looking for We're looking for someone who has: Experience in B2B sales within the energy or sustainability sector A strong understanding of the solutions outlined above A track record of working with mid to large sized organisations, including at senior decision making levels (e.g. CFO, FD, Directors) The ability to ask the right questions, listen well, and identify how we can help Confidence in managing their own pipeline and activity, with support from the wider team Clear communication skills and a structured approach to managing work It would be beneficial if you also have: Experience launching new services into the market Experience working with partners and building referral networks Good commercial awareness and an understanding of how businesses make decisions around energy and carbon Why join Consultus? True market differentiation - We're a mature, values led consultancy with deep technical expertise and a strong reputation in the energy and sustainability space High value client base - You'll work with major brands across sectors, supporting them with tailored, often complex solutions that make a genuine impact Real earning potential - With uncapped commission, strong lead generation support, and no ceiling on progression, your success is in your hands Supportive infrastructure - You'll be backed by experienced teams across sales, marketing, and delivery to help you focus on what you do best Flexible working - We offer remote first working with access to regional hubs, giving you the freedom to manage your time effectively Ready to apply? Join Consultus at a time of steady growth, where your work will directly support well known businesses in meeting their energy and carbon goals. You'll be part of an established consultancy with the flexibility, support, and commercial opportunity to succeed. We encourage suitable applications from a diverse array of talent. For more information about our Disability Confident Commitment, please visit Unfortunately, because we are unable to offer VISA sponsorship for this position, all applicants must be eligible to work in the UK.
16/07/2026
Full time
Business Development Manager Location: Hybrid - Leicester Salary & Commission: Competitive base + uncapped commission (OTE 2.5x base) At Consultus International Group, we are proud to be a trusted Net Zero Consultancy, delivering impactful energy and sustainability solutions to clients in the UK and globally. We're growing and are looking for an experienced Business Development Manager to help us continue to support organisations on their journey to lower emissions and improved energy performance. About the role You'll be responsible for proactively identifying, developing and winning new business opportunities, taking ownership of the full sales cycle from prospecting through to close. This is a role for someone who enjoys opening doors, creating opportunities and building long term client relationships in a consultative way. The focus is on selling a broad range of energy and sustainability services to organisations with significant energy spend and complex needs. This is a predominantly new business role, with responsibility for building and managing a strong pipeline through self generated activity, supported by marketing, lead generation and referrals. You'll also develop selected existing client relationships where appropriate. You'll work closely with internal teams including marketing and lead generation to ensure a strong flow of qualified opportunities. Success in this role will come from your ability to understand client challenges, engage senior stakeholders and clearly articulate tailored solutions. We're looking for someone who gets a buzz from opening doors and creating opportunities. You'll be comfortable engaging senior decision makers, uncovering commercial and sustainability challenges, and building trusted relationships that lead to long term partnerships. You'll be proactive, resilient and motivated by winning new business, while taking a consultative approach that puts client outcomes first. Services you'll be selling Sustainability and Net Zero Consulting Net Zero Pathways (Scopes 1, 2 & 3) ESOS, SECR and other compliance reporting Virtual Energy Management Cultural and behavioural change programmes Technology and Implementation Solar PV, Wind and Battery Storage EV Charging Infrastructure LED Lighting and Low Carbon Heating Solutions Energy Procurement Electricity, Gas and Water contracts Risk management strategies Bureau and bill validation services Metering and PPA support What we're looking for We're looking for someone who has: Experience in B2B sales within the energy or sustainability sector A strong understanding of the solutions outlined above A track record of working with mid to large sized organisations, including at senior decision making levels (e.g. CFO, FD, Directors) The ability to ask the right questions, listen well, and identify how we can help Confidence in managing their own pipeline and activity, with support from the wider team Clear communication skills and a structured approach to managing work It would be beneficial if you also have: Experience launching new services into the market Experience working with partners and building referral networks Good commercial awareness and an understanding of how businesses make decisions around energy and carbon Why join Consultus? True market differentiation - We're a mature, values led consultancy with deep technical expertise and a strong reputation in the energy and sustainability space High value client base - You'll work with major brands across sectors, supporting them with tailored, often complex solutions that make a genuine impact Real earning potential - With uncapped commission, strong lead generation support, and no ceiling on progression, your success is in your hands Supportive infrastructure - You'll be backed by experienced teams across sales, marketing, and delivery to help you focus on what you do best Flexible working - We offer remote first working with access to regional hubs, giving you the freedom to manage your time effectively Ready to apply? Join Consultus at a time of steady growth, where your work will directly support well known businesses in meeting their energy and carbon goals. You'll be part of an established consultancy with the flexibility, support, and commercial opportunity to succeed. We encourage suitable applications from a diverse array of talent. For more information about our Disability Confident Commitment, please visit Unfortunately, because we are unable to offer VISA sponsorship for this position, all applicants must be eligible to work in the UK.
Programme Manager (Business Transformation) - 6m FTC Department: Project Management Employment Type: Fixed Term - Full Time Location: London Reporting To: Chief Technology Officer Compensation: £80,000 - £90,000 / year Description We're Pod - one of the UK's leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. But behind the numbers is a team of passionate people working together to shape a smarter, more sustainable future. We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we're leading the way into a smarter energy future. Now part of the EDF Family, a global leader in low carbon energy, we're giving people and communities the power move confidently through electrification. We're proud to be the trusted charging partner for leading automotive brands like Mercedes, Jaguar Land Rover, BMW, and Kia; home builders Barratt and Bellway; and retail giants including Tesco. Our smart charging solutions don't just support EV drivers - they help balance the grid, lower costs, and make clean energy accessible to everyone. Pod is the next evolution of Pod Point. As electrification becomes everyday, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK's increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress. Our Strategic Projects Team are on the search for a Programmes Manager (Business Transformation) on a 6 month, fixed term contract to cover a maternity leave. We are looking for a highly experienced Programme Manager to lead an end to end Digital Transformation across our organization. This strategic, high visibility role will drive the successful deployment of HubSpot CRM, Marketing, Sales, and Service Hubs, as well as other strategic digital tools, ensuring adoption and delivering measurable business outcomes. Define and lead the transformation roadmap - you'll define programme phases of our digital transformation, aligning delivery to strategic objectives and commercial priorities. Stakeholder Leadership - you'll drive alignment of internal teams, external partners, and vendors to ensure successful delivery and collaboration. You'll act as the bridge between the business and technology. You'll partner with executive stakeholders to shape and drive outcomes. Business Transformation - you'll work with product teams to simplify and standardise customer journeys, replacing manual processes with automation and scalable workflows. You'll ensure target operating models are aligned with CRM designs. Project Governance and controls - you'll establish and maintain governance frameworks, including project plans, timelines, RAID logs, and change control procedures. You'll lead Steering forums and maintain delivery confidence through consistent project reporting, including dashboards, executive summaries and KPI tracking. Budget and Resource Management - you'll monitor project budgets, control costs, and allocate resources effectively to meet delivery targets. Risk and Issue Management - you'll proactively identify risks, issues, and dependencies, implementing mitigation strategies. System Configuration and Integration - you'll oversee configuration, data migration, integrations, and testing to ensure seamless delivery. User Adoption and Training - you'll drive onboarding, training, and documentation to ensure smooth adoption and long term success. Post Implementation Optimisation - you'll lead continuous improvement initiatives post launch, ensuring HubSpot is fully leveraged to deliver ongoing business value. What you'll bring to the role 8+ years of programme management experience, ideally in HubSpot, SaaS, or digital transformation projects. Demonstrated expertise in HubSpot implementation (CRM, Marketing, Sales & Service Hubs). Strong understanding of programme governance and PM methodologies (Agile/Waterfall).Proven ability to integrate multiple workstreams and projects into an overarching programme of delivery. Exceptional reporting and communication skills, with experience presenting to senior stakeholders. Strong analytical, problem solving, and stakeholder management capabilities. Project/Programme Management Certification (PMP, PRINCE2, Agile) is a plus. Benefits Access for you and up to 5 family/friends to the UnMind wellbeing platform. Podpoint Charger. Discounted energy tariff (Pod Power or EDF Employee Programme). Flexible hybrid working model. Work abroad for up to 20 days per year. Family & friend discount scheme. 25 days holiday (plus Bank Holidays). Very generous parental and family leave. Pension scheme with a 4.5% matched contribution. Eyecare scheme. Life insurance covering up to 4x your annual salary. Virtual GP provided by HealthHero. Employee Assistance Program. Free Mortgage Advice. Discounted Gym Memberships. Cycle2Work Scheme. Important Information You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us; all information shared will be handled according to our Candidate Privacy Notice.
15/07/2026
Full time
Programme Manager (Business Transformation) - 6m FTC Department: Project Management Employment Type: Fixed Term - Full Time Location: London Reporting To: Chief Technology Officer Compensation: £80,000 - £90,000 / year Description We're Pod - one of the UK's leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. But behind the numbers is a team of passionate people working together to shape a smarter, more sustainable future. We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we're leading the way into a smarter energy future. Now part of the EDF Family, a global leader in low carbon energy, we're giving people and communities the power move confidently through electrification. We're proud to be the trusted charging partner for leading automotive brands like Mercedes, Jaguar Land Rover, BMW, and Kia; home builders Barratt and Bellway; and retail giants including Tesco. Our smart charging solutions don't just support EV drivers - they help balance the grid, lower costs, and make clean energy accessible to everyone. Pod is the next evolution of Pod Point. As electrification becomes everyday, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK's increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress. Our Strategic Projects Team are on the search for a Programmes Manager (Business Transformation) on a 6 month, fixed term contract to cover a maternity leave. We are looking for a highly experienced Programme Manager to lead an end to end Digital Transformation across our organization. This strategic, high visibility role will drive the successful deployment of HubSpot CRM, Marketing, Sales, and Service Hubs, as well as other strategic digital tools, ensuring adoption and delivering measurable business outcomes. Define and lead the transformation roadmap - you'll define programme phases of our digital transformation, aligning delivery to strategic objectives and commercial priorities. Stakeholder Leadership - you'll drive alignment of internal teams, external partners, and vendors to ensure successful delivery and collaboration. You'll act as the bridge between the business and technology. You'll partner with executive stakeholders to shape and drive outcomes. Business Transformation - you'll work with product teams to simplify and standardise customer journeys, replacing manual processes with automation and scalable workflows. You'll ensure target operating models are aligned with CRM designs. Project Governance and controls - you'll establish and maintain governance frameworks, including project plans, timelines, RAID logs, and change control procedures. You'll lead Steering forums and maintain delivery confidence through consistent project reporting, including dashboards, executive summaries and KPI tracking. Budget and Resource Management - you'll monitor project budgets, control costs, and allocate resources effectively to meet delivery targets. Risk and Issue Management - you'll proactively identify risks, issues, and dependencies, implementing mitigation strategies. System Configuration and Integration - you'll oversee configuration, data migration, integrations, and testing to ensure seamless delivery. User Adoption and Training - you'll drive onboarding, training, and documentation to ensure smooth adoption and long term success. Post Implementation Optimisation - you'll lead continuous improvement initiatives post launch, ensuring HubSpot is fully leveraged to deliver ongoing business value. What you'll bring to the role 8+ years of programme management experience, ideally in HubSpot, SaaS, or digital transformation projects. Demonstrated expertise in HubSpot implementation (CRM, Marketing, Sales & Service Hubs). Strong understanding of programme governance and PM methodologies (Agile/Waterfall).Proven ability to integrate multiple workstreams and projects into an overarching programme of delivery. Exceptional reporting and communication skills, with experience presenting to senior stakeholders. Strong analytical, problem solving, and stakeholder management capabilities. Project/Programme Management Certification (PMP, PRINCE2, Agile) is a plus. Benefits Access for you and up to 5 family/friends to the UnMind wellbeing platform. Podpoint Charger. Discounted energy tariff (Pod Power or EDF Employee Programme). Flexible hybrid working model. Work abroad for up to 20 days per year. Family & friend discount scheme. 25 days holiday (plus Bank Holidays). Very generous parental and family leave. Pension scheme with a 4.5% matched contribution. Eyecare scheme. Life insurance covering up to 4x your annual salary. Virtual GP provided by HealthHero. Employee Assistance Program. Free Mortgage Advice. Discounted Gym Memberships. Cycle2Work Scheme. Important Information You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us; all information shared will be handled according to our Candidate Privacy Notice.
At ZeroAvia, we're accelerating the transition to zero-emission aviation through the development of hydrogen-electric propulsion. We are thrilled to share an opportunity to join our team as Chief Engineer to lead us through a pivotal stage in the development of our fuel cell system. We are looking for exceptional technical leadership to drive product maturity, manage complex engineering challenges and ensure successful execution against critical programme milestones. Based at our UK headquarters at Cotswold Airport (Kemble), the Chief Engineer will lead the development, testing and certification of a stand alone, multi platform fuel cell system for aerospace applications. This role is accountable for maintaining technical integrity, providing strategic engineering leadership and ensuring delivery in accordance with ZeroAvia's Design Organisation requirements. Oversee all design work conducted by the Engineering Teams, participate in Design Review meetings, as appropriate. Manage design work and coordinate between teams for their projects, overseeing resources and personnel, both internal and external, to ensure appropriate training and authorizations are in place. Support investigations and implement corrective actions in response to reported defects or failures related to their projects, as directed by the HDO or the initiating party. Keep the senior managers informed about progress and issues related to their projects, ensuring project teams use best practices and providing guidance and mentoring when needed. Identify and highlight any risks that could impact successful project delivery, maintain records of project progress, and ensure forward visibility of deliverables and key milestones. Experience and qualifications 10+ years of experience in technical leadership role in similar responsibilities in the aerospace industry Bachelor's degree in aerospace, mechanical or comparable engineering discipline and commensurate depth of technical experience. Experience in Part 21J, Part 21G, Part 21E, Part 145, CS 23, CS 25, CS E, standards and processes Excellent interpersonal skills and level of spoken and written English Why Join Us? We want to help you be your best self, at work and at home, that's why we provide our employees with Private health and dental care - get access to services and support when you need them. Add your family members too. Mental health support - enjoy a culture where positive mental health is front of mind with our trained Mental Health First Aiders, Employee Assistance Programmes and wellbeing support. Free lunch and healthy snacks - keeping you fuelled up so you can help us deliver the technology of the future Sports, games and culture clubs - connect and keep fit with other ZeroAvia employees by joining one of our clubs - such as, running, cycling, padel, trivia, theatre and gardening. We also offer: Stock options - so you can share in our success. 25 days holiday, plus public holidays and additional days awarded for long service - to help you manage your work life balance. Free EV Charging and membership in our EV Club. Salary Sacrifice Schemes for EV Club, Curry's Tech and Cycle to Work. Weekly Spot Bonuses to reward excellence. Income Protection and Legal Support for peace of mind. Relocation Support to make your move seamless. Diversity and Inclusion As an emergent company shaping the aviation industry, we know that diversity fuels success and unlocks potential. We embrace being an equal opportunity employer and actively seek individuals from diverse backgrounds. We value the multitude of skills, perspectives, and mindsets everyone can bring to the table. These experiences ignite creativity, originality, and growth. We proudly reject discrimination in all forms, including that based on race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
15/07/2026
Full time
At ZeroAvia, we're accelerating the transition to zero-emission aviation through the development of hydrogen-electric propulsion. We are thrilled to share an opportunity to join our team as Chief Engineer to lead us through a pivotal stage in the development of our fuel cell system. We are looking for exceptional technical leadership to drive product maturity, manage complex engineering challenges and ensure successful execution against critical programme milestones. Based at our UK headquarters at Cotswold Airport (Kemble), the Chief Engineer will lead the development, testing and certification of a stand alone, multi platform fuel cell system for aerospace applications. This role is accountable for maintaining technical integrity, providing strategic engineering leadership and ensuring delivery in accordance with ZeroAvia's Design Organisation requirements. Oversee all design work conducted by the Engineering Teams, participate in Design Review meetings, as appropriate. Manage design work and coordinate between teams for their projects, overseeing resources and personnel, both internal and external, to ensure appropriate training and authorizations are in place. Support investigations and implement corrective actions in response to reported defects or failures related to their projects, as directed by the HDO or the initiating party. Keep the senior managers informed about progress and issues related to their projects, ensuring project teams use best practices and providing guidance and mentoring when needed. Identify and highlight any risks that could impact successful project delivery, maintain records of project progress, and ensure forward visibility of deliverables and key milestones. Experience and qualifications 10+ years of experience in technical leadership role in similar responsibilities in the aerospace industry Bachelor's degree in aerospace, mechanical or comparable engineering discipline and commensurate depth of technical experience. Experience in Part 21J, Part 21G, Part 21E, Part 145, CS 23, CS 25, CS E, standards and processes Excellent interpersonal skills and level of spoken and written English Why Join Us? We want to help you be your best self, at work and at home, that's why we provide our employees with Private health and dental care - get access to services and support when you need them. Add your family members too. Mental health support - enjoy a culture where positive mental health is front of mind with our trained Mental Health First Aiders, Employee Assistance Programmes and wellbeing support. Free lunch and healthy snacks - keeping you fuelled up so you can help us deliver the technology of the future Sports, games and culture clubs - connect and keep fit with other ZeroAvia employees by joining one of our clubs - such as, running, cycling, padel, trivia, theatre and gardening. We also offer: Stock options - so you can share in our success. 25 days holiday, plus public holidays and additional days awarded for long service - to help you manage your work life balance. Free EV Charging and membership in our EV Club. Salary Sacrifice Schemes for EV Club, Curry's Tech and Cycle to Work. Weekly Spot Bonuses to reward excellence. Income Protection and Legal Support for peace of mind. Relocation Support to make your move seamless. Diversity and Inclusion As an emergent company shaping the aviation industry, we know that diversity fuels success and unlocks potential. We embrace being an equal opportunity employer and actively seek individuals from diverse backgrounds. We value the multitude of skills, perspectives, and mindsets everyone can bring to the table. These experiences ignite creativity, originality, and growth. We proudly reject discrimination in all forms, including that based on race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
This is an exciting opportunity for a proactive developer who enjoys taking ownership and making a real impact. You'll play a key role in developing and evolving our core systems, working closely with stakeholders to understand business needs and deliver practical, high-quality solutions. You'll help shape our technology strategy by developing scalable applications, designing and integrating APIs, and identifying opportunities to leverage emerging technologies, including AI, to improve our products, processes and customer experience. This role offers a high degree of autonomy and is ideal for someone who is self-motivated, organised and confident working independently, while building strong relationships across the business. The Company Qualitymark Protection has been actively safeguarding consumer investments in home improvements for over 27 years. During this time, they've helped the home improvement industry raise installation standards, strengthened the vetting & accreditation procedures, and provided consumers with quality financial protection. Qualitymark has issued over 1,000,000 Policies. Based in contemporary offices on the edge of Chorley, Qualitymark Protection is offering a career with opportunities. Qualitymark is a business building a future for our employees through diverse investments and continued ambitious growth. Responsible for building our industry leading systems and be at the centre of driving our technology and systems forward. Principal accountabilities To be responsible for ensuring adherence to organisational policies and procedures in the discharging of principal accountabilities and functions. To be responsible for designing, building and supporting our core RegHub platform. To be responsible for creating the delivery of roadmaps with task level estimate and reporting progress against them. To proactively take ownership of your personal deliverables whilst being supported by the wider IT team. To be responsible for ensuring the systems are fit for purpose and code is of high quality. To be responsible for working closely with business stakeholders to ensure features meet their needs. To be responsible for maintaining and improving the code base architecture to ensure it stays on support frameworks and remains maintainable. To be responsible for producing and maintaining technical documentation for new features, changes and architectural decisions. To be responsible for collaborating with third parties and partners as and when required. To establish and maintain positive relationships with colleagues, customers, visitors and other individuals visiting or working in the business. To represent the company as an honest, knowledgeable and conscientious ambassador. To take responsibility for ensuring and achieving the objectives of the company Health and Safety Policy. To undertake any other duties in order to meet personal, team and organisational objectives following consultation with your line manager. C# / .NET. This is the primary technology stack for our current and future systems and is the most important technical requirement for the role. Strong knowledge of SQL, including database design, querying, and performance optimisation. Microsoft Azure. As the future systems are hosted within Azure, experience with Azure services and cloud-based development is highly desirable. Laravel (PHP). Knowledge of Laravel is beneficial, particularly for supporting our existing bespoke WorkCRM platform during its transition, although this technology will be phased out over time. The ideal candidate will be a strong C#/.NET developer with solid SQL knowledge and experience working with modern web technologies and cloud-based applications in Azure. The Ideal Candidate We're looking for a proactive Software Engineer who takes ownership, builds quality software and enjoys solving real business problems. You'll have: Strong experience developing scalable, maintainable software. Proven API design and integration experience with a solid understanding of systems architecture. The confidence to work independently and manage projects from concept to delivery. Excellent stakeholder management and communication skills, translating business needs into effective technical solutions. A commercial mindset, using technology to improve processes and drive the business forward. A strong understanding of AI and modern development tools, using them to enhance productivity while applying the experience and judgement to validate outputs and identify errors. Strong software engineering fundamentals, with experience beyond AI-assisted development. A proactive, collaborative approach and a passion for continuous improvement. Candidates must have permanent Right to Work in the UK status, residing within a commutable distance. Please note that our client cannot offer visa sponsorship for overseas candidates. The Offer Bonus Scheme Office-based 25 days holiday plus Bank Holidays and Birthday Pension Contributions All successful candidates will be subject to fitness and proprity and DBS checks ahead of starting work.
14/07/2026
Full time
This is an exciting opportunity for a proactive developer who enjoys taking ownership and making a real impact. You'll play a key role in developing and evolving our core systems, working closely with stakeholders to understand business needs and deliver practical, high-quality solutions. You'll help shape our technology strategy by developing scalable applications, designing and integrating APIs, and identifying opportunities to leverage emerging technologies, including AI, to improve our products, processes and customer experience. This role offers a high degree of autonomy and is ideal for someone who is self-motivated, organised and confident working independently, while building strong relationships across the business. The Company Qualitymark Protection has been actively safeguarding consumer investments in home improvements for over 27 years. During this time, they've helped the home improvement industry raise installation standards, strengthened the vetting & accreditation procedures, and provided consumers with quality financial protection. Qualitymark has issued over 1,000,000 Policies. Based in contemporary offices on the edge of Chorley, Qualitymark Protection is offering a career with opportunities. Qualitymark is a business building a future for our employees through diverse investments and continued ambitious growth. Responsible for building our industry leading systems and be at the centre of driving our technology and systems forward. Principal accountabilities To be responsible for ensuring adherence to organisational policies and procedures in the discharging of principal accountabilities and functions. To be responsible for designing, building and supporting our core RegHub platform. To be responsible for creating the delivery of roadmaps with task level estimate and reporting progress against them. To proactively take ownership of your personal deliverables whilst being supported by the wider IT team. To be responsible for ensuring the systems are fit for purpose and code is of high quality. To be responsible for working closely with business stakeholders to ensure features meet their needs. To be responsible for maintaining and improving the code base architecture to ensure it stays on support frameworks and remains maintainable. To be responsible for producing and maintaining technical documentation for new features, changes and architectural decisions. To be responsible for collaborating with third parties and partners as and when required. To establish and maintain positive relationships with colleagues, customers, visitors and other individuals visiting or working in the business. To represent the company as an honest, knowledgeable and conscientious ambassador. To take responsibility for ensuring and achieving the objectives of the company Health and Safety Policy. To undertake any other duties in order to meet personal, team and organisational objectives following consultation with your line manager. C# / .NET. This is the primary technology stack for our current and future systems and is the most important technical requirement for the role. Strong knowledge of SQL, including database design, querying, and performance optimisation. Microsoft Azure. As the future systems are hosted within Azure, experience with Azure services and cloud-based development is highly desirable. Laravel (PHP). Knowledge of Laravel is beneficial, particularly for supporting our existing bespoke WorkCRM platform during its transition, although this technology will be phased out over time. The ideal candidate will be a strong C#/.NET developer with solid SQL knowledge and experience working with modern web technologies and cloud-based applications in Azure. The Ideal Candidate We're looking for a proactive Software Engineer who takes ownership, builds quality software and enjoys solving real business problems. You'll have: Strong experience developing scalable, maintainable software. Proven API design and integration experience with a solid understanding of systems architecture. The confidence to work independently and manage projects from concept to delivery. Excellent stakeholder management and communication skills, translating business needs into effective technical solutions. A commercial mindset, using technology to improve processes and drive the business forward. A strong understanding of AI and modern development tools, using them to enhance productivity while applying the experience and judgement to validate outputs and identify errors. Strong software engineering fundamentals, with experience beyond AI-assisted development. A proactive, collaborative approach and a passion for continuous improvement. Candidates must have permanent Right to Work in the UK status, residing within a commutable distance. Please note that our client cannot offer visa sponsorship for overseas candidates. The Offer Bonus Scheme Office-based 25 days holiday plus Bank Holidays and Birthday Pension Contributions All successful candidates will be subject to fitness and proprity and DBS checks ahead of starting work.
Order Management Analyst - French Speaker Function: Shared Service Centre - Customer Fulfillment Location: Frimley, Surrey. Please note this role is not eligible for relocation. About the Role As part of the EMEA Shared Service Centre, you will provide outstanding service for all aspects of service for customers in our French markets (retailers) and for the SCJ sales team for which you are responsible. You'll also attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders to plan and organize every detail of the customer fulfilment journey. About the Function The Customer Supply Chain function is composed of five multilingual teams supporting our commercial businesses across the EMEA region, ensuring products are delivered on time, in full, to our customers. What's in it for you? Flexible starting and finishing times + 4.5 day working week, 33 days annual leave including public holidays, profit share, pension, life cover & health insurance, shuttle bus from local train stations, Cycle to Work Scheme, EV charging, free parking, newly revamped gym with free classes and new spin studio. Responsibilities Leverage communication and influencing skills in relation to order management, to maximise the customer case fill and on time delivery in line with departmental and customer targets. Work closely with other members of the customer fulfilment team and the Associate Manager to provide outstanding service to all customers. Maximise collaborative ways of working with trade customers through analysis; communicate recommendations to benefit the business and build strong relationships with local business partners to drive commercial and supply chain initiatives. Professionally manage stock allocations in line with local sales & supply chain teams' expectations in low- or out of stock situations. Ensure effective management of new product listings and delists into customers through liaison with local sales & logistics service providers. Work closely with local sales teams and customers to ensure professional management of customer promotions/other trade events. Ensure accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. Deliver ongoing effectiveness improvements to the order management activity using LEAN tools and methodologies. Experience you'll bring Fluent in English and French, written and verbal. Graduate calibre. Supply chain experience or understanding of end to end supply chain (desirable). Previous experience in customer services and order management (desirable). Intermediate level in Word, Excel and Outlook. Knowledge of Lean methodology & tools an advantage (desirable). Behaviours you'll need Ability to work under pressure and excellent attention to detail. Ability to establish collaborative and trusting business relationships through professional, proactive interactions. Good team player and must show flexibility/adaptability. Mindset to seek continuous improvement. Strong communication and influencing skills. Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognise the breadth of human experience, and we work to celebrate it. Our goal is to build a diverse, inclusive, and supportive work environment where all people can thrive. We're committed to ongoing efforts that help us attract, hire and retain diverse talent.
14/07/2026
Full time
Order Management Analyst - French Speaker Function: Shared Service Centre - Customer Fulfillment Location: Frimley, Surrey. Please note this role is not eligible for relocation. About the Role As part of the EMEA Shared Service Centre, you will provide outstanding service for all aspects of service for customers in our French markets (retailers) and for the SCJ sales team for which you are responsible. You'll also attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders to plan and organize every detail of the customer fulfilment journey. About the Function The Customer Supply Chain function is composed of five multilingual teams supporting our commercial businesses across the EMEA region, ensuring products are delivered on time, in full, to our customers. What's in it for you? Flexible starting and finishing times + 4.5 day working week, 33 days annual leave including public holidays, profit share, pension, life cover & health insurance, shuttle bus from local train stations, Cycle to Work Scheme, EV charging, free parking, newly revamped gym with free classes and new spin studio. Responsibilities Leverage communication and influencing skills in relation to order management, to maximise the customer case fill and on time delivery in line with departmental and customer targets. Work closely with other members of the customer fulfilment team and the Associate Manager to provide outstanding service to all customers. Maximise collaborative ways of working with trade customers through analysis; communicate recommendations to benefit the business and build strong relationships with local business partners to drive commercial and supply chain initiatives. Professionally manage stock allocations in line with local sales & supply chain teams' expectations in low- or out of stock situations. Ensure effective management of new product listings and delists into customers through liaison with local sales & logistics service providers. Work closely with local sales teams and customers to ensure professional management of customer promotions/other trade events. Ensure accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. Deliver ongoing effectiveness improvements to the order management activity using LEAN tools and methodologies. Experience you'll bring Fluent in English and French, written and verbal. Graduate calibre. Supply chain experience or understanding of end to end supply chain (desirable). Previous experience in customer services and order management (desirable). Intermediate level in Word, Excel and Outlook. Knowledge of Lean methodology & tools an advantage (desirable). Behaviours you'll need Ability to work under pressure and excellent attention to detail. Ability to establish collaborative and trusting business relationships through professional, proactive interactions. Good team player and must show flexibility/adaptability. Mindset to seek continuous improvement. Strong communication and influencing skills. Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognise the breadth of human experience, and we work to celebrate it. Our goal is to build a diverse, inclusive, and supportive work environment where all people can thrive. We're committed to ongoing efforts that help us attract, hire and retain diverse talent.
About Octopus Electroverse and Octopus Fleet: Key Responsibilities Develop and establish your sales pipeline with customers - from lead through to delivery, hitting (and hopefully smashing!) your targets along the way Shape and drive the acquisition of new customers - you'll have the autonomy to generate your own leads, while also benefiting from shared leads across the wider Octopus group! Manage your pipeline and take control, recording progress in our CRM system and keeping things all up to date Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help! (virtual and non virtual) Provide excellent customer service both through the sales process and also in after-sales customer care Collaborate with the wider teams to iterate propositions and materials for the B2B market Strategically build your pipeline by working with the team to create strong relationships both internally within departments and externally with our customers both on a consumer and business level Requirements A track record of delivering exceptional customer experience Previous sales experience of sales within a B2B and/or SaaS consultative environment A strong passion for Electric Vehicles / Energy and Decarbonisation Excellent listening skills when working in B2B roles and great communication Obsessed with putting the customer first, you have a genuine passion for going the extra mile and making sure customers are delighted with every interaction An ability to show a completer finisher mentality and an understanding of processes as a whole; being able to see the why behind each section of the business and how that creates the entire vision A start up / entrepreneurial mindset, being able to adjust to change and thrive in a fast-paced environment - excited by the challenge of working in a business that's always evolving A bonus - Knowledge of the car leasing and fleet market would be advantageous but not mandatory
14/07/2026
Full time
About Octopus Electroverse and Octopus Fleet: Key Responsibilities Develop and establish your sales pipeline with customers - from lead through to delivery, hitting (and hopefully smashing!) your targets along the way Shape and drive the acquisition of new customers - you'll have the autonomy to generate your own leads, while also benefiting from shared leads across the wider Octopus group! Manage your pipeline and take control, recording progress in our CRM system and keeping things all up to date Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help! (virtual and non virtual) Provide excellent customer service both through the sales process and also in after-sales customer care Collaborate with the wider teams to iterate propositions and materials for the B2B market Strategically build your pipeline by working with the team to create strong relationships both internally within departments and externally with our customers both on a consumer and business level Requirements A track record of delivering exceptional customer experience Previous sales experience of sales within a B2B and/or SaaS consultative environment A strong passion for Electric Vehicles / Energy and Decarbonisation Excellent listening skills when working in B2B roles and great communication Obsessed with putting the customer first, you have a genuine passion for going the extra mile and making sure customers are delighted with every interaction An ability to show a completer finisher mentality and an understanding of processes as a whole; being able to see the why behind each section of the business and how that creates the entire vision A start up / entrepreneurial mindset, being able to adjust to change and thrive in a fast-paced environment - excited by the challenge of working in a business that's always evolving A bonus - Knowledge of the car leasing and fleet market would be advantageous but not mandatory
Potter and Moore Plc is a UK-based beauty and wellbeing brand owner and manufacturer listed on the AIM market, combining brand ownership with large-scale manufacturing expertise. The company operates two manufacturing sites in Peterborough and Tiverton, employs roughly 380 people, and produces more than 44 million units each year across personal care, haircare, skincare, and baby care categories. The group generates revenue through two primary channels: its portfolio of owned brands, including Emma Hardie, Feather & Down, The Curl Company, and Balance Active Formula, alongside private label manufacturing for leading retail partners. Complementing these core activities, Potter and Moore also provide selected contract manufacturing services. Through this diversified model, the business supplies major retailers and premium beauty brands across both UK and International markets. Role Description We are seeking a dynamic Business Development Manager to lead all sales and commercial strategies for a key retail account, with a focus on driving revenue growth and maximising profit margins. In this pivotal role, you'll have the opportunity to make a significant impact within an exciting and fast-paced category, where your innovative ideas and strategic thinking will shape the success of a high-profile account. If you're passionate about the personal care industry, thrive in a competitive environment, and are ready to take on a challenging yet rewarding opportunity, we want to hear from you! Role Objective Commercial and Sales Management Working with the customer to identify new product opportunities and to develop their brand. PrepareProduct Costings (brief internal teams - liaising with P+M suppliers as needed). Prepare quotations to send to customers. Price negotiation with customers. Ensure comprehensive and timely handover to the Product Manager on NPD projects. Initiate and drive product cost engineering where needed. Working with the Business Development Managers to manage product commercially throughout its lifecycle (impact of cost increases / change of specification / sales order volume change). Assist with producing sales budget to include sales/ margin and NPD costs (where applicable). Tracking monthly sales and budget. Working with Customer Service Team to identify any potential Pull Forwards from next month. Tracking adherence to sales budget and reporting to the business shortfalls/ gains. Produce post launch reviews, for internal and customer use. Customer Management Managing the key account interface with customer teams to include buyers, technical & product managers and supply teams. Understanding of customer processes and requirements of a vendor; including supplier KPI's. Circulate Customer Supplier Manuals to relevant P+M departments and ensure all checked and comments managed with customer. Responsible for leading the generation, preparation and delivery of customer presentations. Day to day customer interface - driving and owning all meetings/conference calls including all meeting preparation and meeting minutes together with issuing and ensuring follow through is actioned and closed off. Assessment of new customer briefs. Preparing New Project Approval Forms for sign off. Management of customer briefs/tenders. Briefing and leading the wider P+M team on new briefs. Agreeing Initial CPA with customer to meet required launch dates. Overseeing that all launches and NPD projects are delivered on time against CPA and managed with relevant Customer teams. Monitoring and managing with the team any customer quality issues -ensuring managed and communicated with the customer to closure. Ensure all customers are provided a P+M supply manual and signed up. Order/Stock Management Requesting forecasts from customers on a regular basis to understand future business requirements. Tracking budget and forecast. Ensuring that Sales Order Dates are checked before adding to the IBS and achievable. Management of exit plans on discontinued lines to minimise P+M exposure on stock holding and profitability impact. Managing customer stocks (BOP and FG) and reporting on the Monthly Stock Report. All excess and residuals are identified and managed efficiently (disposal /returning (free issue) or charging onto customers. Responsible for overseeing that stock is being produced in time to meet forecast or sales order (made to order). Communicating with customers if there are issues and offering solutions where appropriate. Management of free issue components - work with QC to ensure any reworks are charged for. Management of Customer shortages; ensure appropriate Customer teams are aware in advance of potential issues. Candidate Description Possess a proactive, hunter mentality paired with outstanding organisational skills to methodically build relationships with key sales leads. Commercially astute and creative to generate win-win solutions. Demonstrate ability to work in fast-paced team environment. Adaptable and positive in responding to changes as they arise. Excellent organisational and prioritisation skills. Qualifications Proven track record for driving and managing key retail accounts, ideally within the FMCG sector Evidence of producing sales growth within key retail accounts Evidence of successful relationship building within key retail accounts Private Label background preferred Management of multiple product types and categories within key retail account. Who We Are & How We Work We're a fast-moving, team-first business where the best idea wins regardless of where it comes from. Hierarchy doesn't slow us down - collaboration does the heavy lifting. People here take full ownership of their work, from the spark of an idea all the way through to results on shelf and numbers on a page. There's no passing the baton and walking away; you see it through, you learn from it, and you make it better next time. We move quickly and adapt without drama. If a problem needs solving, we solve it - we don't wait for the perfect conditions or the perfect brief. That agility isn't just a working style, it's genuinely how we're structured: flexible in how and where we work, lean enough to make decisions fast, and trusting enough to give talented people real responsibility from day one. This is a place where curious, driven, solutions-focused people do some of their best work - because they're given the space, the autonomy, and the team around them to make it happen. If you're energised by pace, motivated by ownership, and want to feel the direct impact of your work on a brand you're proud of, you'll fit right in. What We Can Offer You Competitive Salary & Benefits: We believe in rewarding the hard work and dedication of our employees with a comprehensive compensation package. Our standard benefits include Life Assurance, Employee Assistance Programme, Employee Benefits Platform to name a few. Dynamic Work Environment: Be part of a vibrant, collaborative team where innovation and creativity are encouraged. Career Growth: Take advantage of clear career pathways, mentorship opportunities, and the chance to take on new challenges and responsibilities.
14/07/2026
Full time
Potter and Moore Plc is a UK-based beauty and wellbeing brand owner and manufacturer listed on the AIM market, combining brand ownership with large-scale manufacturing expertise. The company operates two manufacturing sites in Peterborough and Tiverton, employs roughly 380 people, and produces more than 44 million units each year across personal care, haircare, skincare, and baby care categories. The group generates revenue through two primary channels: its portfolio of owned brands, including Emma Hardie, Feather & Down, The Curl Company, and Balance Active Formula, alongside private label manufacturing for leading retail partners. Complementing these core activities, Potter and Moore also provide selected contract manufacturing services. Through this diversified model, the business supplies major retailers and premium beauty brands across both UK and International markets. Role Description We are seeking a dynamic Business Development Manager to lead all sales and commercial strategies for a key retail account, with a focus on driving revenue growth and maximising profit margins. In this pivotal role, you'll have the opportunity to make a significant impact within an exciting and fast-paced category, where your innovative ideas and strategic thinking will shape the success of a high-profile account. If you're passionate about the personal care industry, thrive in a competitive environment, and are ready to take on a challenging yet rewarding opportunity, we want to hear from you! Role Objective Commercial and Sales Management Working with the customer to identify new product opportunities and to develop their brand. PrepareProduct Costings (brief internal teams - liaising with P+M suppliers as needed). Prepare quotations to send to customers. Price negotiation with customers. Ensure comprehensive and timely handover to the Product Manager on NPD projects. Initiate and drive product cost engineering where needed. Working with the Business Development Managers to manage product commercially throughout its lifecycle (impact of cost increases / change of specification / sales order volume change). Assist with producing sales budget to include sales/ margin and NPD costs (where applicable). Tracking monthly sales and budget. Working with Customer Service Team to identify any potential Pull Forwards from next month. Tracking adherence to sales budget and reporting to the business shortfalls/ gains. Produce post launch reviews, for internal and customer use. Customer Management Managing the key account interface with customer teams to include buyers, technical & product managers and supply teams. Understanding of customer processes and requirements of a vendor; including supplier KPI's. Circulate Customer Supplier Manuals to relevant P+M departments and ensure all checked and comments managed with customer. Responsible for leading the generation, preparation and delivery of customer presentations. Day to day customer interface - driving and owning all meetings/conference calls including all meeting preparation and meeting minutes together with issuing and ensuring follow through is actioned and closed off. Assessment of new customer briefs. Preparing New Project Approval Forms for sign off. Management of customer briefs/tenders. Briefing and leading the wider P+M team on new briefs. Agreeing Initial CPA with customer to meet required launch dates. Overseeing that all launches and NPD projects are delivered on time against CPA and managed with relevant Customer teams. Monitoring and managing with the team any customer quality issues -ensuring managed and communicated with the customer to closure. Ensure all customers are provided a P+M supply manual and signed up. Order/Stock Management Requesting forecasts from customers on a regular basis to understand future business requirements. Tracking budget and forecast. Ensuring that Sales Order Dates are checked before adding to the IBS and achievable. Management of exit plans on discontinued lines to minimise P+M exposure on stock holding and profitability impact. Managing customer stocks (BOP and FG) and reporting on the Monthly Stock Report. All excess and residuals are identified and managed efficiently (disposal /returning (free issue) or charging onto customers. Responsible for overseeing that stock is being produced in time to meet forecast or sales order (made to order). Communicating with customers if there are issues and offering solutions where appropriate. Management of free issue components - work with QC to ensure any reworks are charged for. Management of Customer shortages; ensure appropriate Customer teams are aware in advance of potential issues. Candidate Description Possess a proactive, hunter mentality paired with outstanding organisational skills to methodically build relationships with key sales leads. Commercially astute and creative to generate win-win solutions. Demonstrate ability to work in fast-paced team environment. Adaptable and positive in responding to changes as they arise. Excellent organisational and prioritisation skills. Qualifications Proven track record for driving and managing key retail accounts, ideally within the FMCG sector Evidence of producing sales growth within key retail accounts Evidence of successful relationship building within key retail accounts Private Label background preferred Management of multiple product types and categories within key retail account. Who We Are & How We Work We're a fast-moving, team-first business where the best idea wins regardless of where it comes from. Hierarchy doesn't slow us down - collaboration does the heavy lifting. People here take full ownership of their work, from the spark of an idea all the way through to results on shelf and numbers on a page. There's no passing the baton and walking away; you see it through, you learn from it, and you make it better next time. We move quickly and adapt without drama. If a problem needs solving, we solve it - we don't wait for the perfect conditions or the perfect brief. That agility isn't just a working style, it's genuinely how we're structured: flexible in how and where we work, lean enough to make decisions fast, and trusting enough to give talented people real responsibility from day one. This is a place where curious, driven, solutions-focused people do some of their best work - because they're given the space, the autonomy, and the team around them to make it happen. If you're energised by pace, motivated by ownership, and want to feel the direct impact of your work on a brand you're proud of, you'll fit right in. What We Can Offer You Competitive Salary & Benefits: We believe in rewarding the hard work and dedication of our employees with a comprehensive compensation package. Our standard benefits include Life Assurance, Employee Assistance Programme, Employee Benefits Platform to name a few. Dynamic Work Environment: Be part of a vibrant, collaborative team where innovation and creativity are encouraged. Career Growth: Take advantage of clear career pathways, mentorship opportunities, and the chance to take on new challenges and responsibilities.
Location London; Oxford Employment Type Full time Location Type Hybrid Department Genomics TELS Location: Oxford or London (Hybrid) The Mission: Why We Exist Genomics is a science-led transatlantic TechBio combining large-scale genetic and health data with proprietary analytics to accelerate drug discovery and advance predictive, preventative healthcare. We are united by a single vision to help people live longer, healthier lives, using the power of genomics. Genomics aims to help people live longer, healthier lives in two ways: super-charging drug discovery and development for novel treatments with our AI-enabled advanced genetic analytics platform, and by helping people understand their personal risk of common chronic diseases through polygenic risk scores - giving doctors and health systems the chance to get the right people into the right prevention, screening and treatment programmes at the right time. Role Purpose As our Partnership Manager, you'll be the person our life science partners rely on - the trusted scientific peer who keeps complex projects on track, relationships strong, and discoveries moving forward. You'll lead your own portfolio of partnerships independently while contributing to some of our most strategic accounts, sitting at the intersection of science, commercial impact, and human connection. This is a role for someone who gets genuine satisfaction from seeing a partner succeed - and who understands that the work we do together could one day change how diseases are found, treated, and prevented. A Day in the Life Client Delivery You'll own the day-to-day running of your partnerships - keeping stakeholders engaged, projects on course, and ensuring every deliverable reflects the quality our partners expect and deserve. Project & Financial Ownership You'll hold the reins on timelines, budgets, and resources for your accounts, bringing the kind of rigour and care that keeps things running smoothly even when they get complicated. Strategic Growth You'll develop a genuine understanding of your partners' goals - spotting the moments where Genomics can offer more, and shaping those conversations with sensitivity and scientific credibility. Cross-Functional Collaboration You'll work closely with Science, Finance, Legal, and Commercial colleagues, bringing people together around a shared purpose and making sure nothing falls through the cracks. Practice Building Beyond your accounts, you'll contribute to initiatives that strengthen how our Technology Enabled Life Sciences practice operates - helping us get better at what we do, together. Who You Are You have a strong scientific foundation - ideally a PhD or MSc in genetics, genomics, or a related life science - and you can hold your own in a conversation with a statistical geneticist or a pharma R&D lead. You've worked in a client-facing role in life sciences, biotech, or healthcare - whether in consulting, alliance management, or a similar capacity - and you know what it takes to earn and keep a partner's trust. You're a natural organiser who takes real ownership of your work, keeping budgets, timelines, and stakeholders aligned without losing sight of the bigger picture. You notice opportunities others might miss - when a partner's challenge maps onto something Genomics does well, you know how to shape that conversation thoughtfully. You thrive in collaborative, multidisciplinary environments and bring warmth and clarity to every team you work with. Your Package We are committed to providing a transparent, supportive, and rewarding work environment. Compensation & Growth Competitive Reward: Salaries are externally benchmarked annually to ensure market-aligned compensation. Clear Career Path: A straightforward, open progression framework means you'll always know the path to promotion and how to achieve your next career goal. Continuous Learning: Including external courses and a wide library of L&D materials, because your growth is our success. Wellbeing & Time Off Holiday: 25 days annual leave, plus bank holidays, plus an extra 3-day company-wide shutdown at year-end. Financial & Health Security: Robust benefits including a market-leading pension scheme, comprehensive private health insurance for you and your family with NO excess, critical illness, and life assurance. Enhanced Leave: Enhanced paid family leave to support all new parents. Work Environment & Culture Hybrid Working Truly Inclusive Time Off: Our 'Bank Your Bank Holiday' program allows you to exchange public holidays for dates that hold personal or cultural significance to you. Vibrant Social Culture: From regular Town Halls and team picnics to organised sports events, our social committee ensures frequent opportunities to connect and celebrate. Green Commute: Cycle-to-Work scheme and convenient office locations near major transport hubs. We're dedicated to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
14/07/2026
Full time
Location London; Oxford Employment Type Full time Location Type Hybrid Department Genomics TELS Location: Oxford or London (Hybrid) The Mission: Why We Exist Genomics is a science-led transatlantic TechBio combining large-scale genetic and health data with proprietary analytics to accelerate drug discovery and advance predictive, preventative healthcare. We are united by a single vision to help people live longer, healthier lives, using the power of genomics. Genomics aims to help people live longer, healthier lives in two ways: super-charging drug discovery and development for novel treatments with our AI-enabled advanced genetic analytics platform, and by helping people understand their personal risk of common chronic diseases through polygenic risk scores - giving doctors and health systems the chance to get the right people into the right prevention, screening and treatment programmes at the right time. Role Purpose As our Partnership Manager, you'll be the person our life science partners rely on - the trusted scientific peer who keeps complex projects on track, relationships strong, and discoveries moving forward. You'll lead your own portfolio of partnerships independently while contributing to some of our most strategic accounts, sitting at the intersection of science, commercial impact, and human connection. This is a role for someone who gets genuine satisfaction from seeing a partner succeed - and who understands that the work we do together could one day change how diseases are found, treated, and prevented. A Day in the Life Client Delivery You'll own the day-to-day running of your partnerships - keeping stakeholders engaged, projects on course, and ensuring every deliverable reflects the quality our partners expect and deserve. Project & Financial Ownership You'll hold the reins on timelines, budgets, and resources for your accounts, bringing the kind of rigour and care that keeps things running smoothly even when they get complicated. Strategic Growth You'll develop a genuine understanding of your partners' goals - spotting the moments where Genomics can offer more, and shaping those conversations with sensitivity and scientific credibility. Cross-Functional Collaboration You'll work closely with Science, Finance, Legal, and Commercial colleagues, bringing people together around a shared purpose and making sure nothing falls through the cracks. Practice Building Beyond your accounts, you'll contribute to initiatives that strengthen how our Technology Enabled Life Sciences practice operates - helping us get better at what we do, together. Who You Are You have a strong scientific foundation - ideally a PhD or MSc in genetics, genomics, or a related life science - and you can hold your own in a conversation with a statistical geneticist or a pharma R&D lead. You've worked in a client-facing role in life sciences, biotech, or healthcare - whether in consulting, alliance management, or a similar capacity - and you know what it takes to earn and keep a partner's trust. You're a natural organiser who takes real ownership of your work, keeping budgets, timelines, and stakeholders aligned without losing sight of the bigger picture. You notice opportunities others might miss - when a partner's challenge maps onto something Genomics does well, you know how to shape that conversation thoughtfully. You thrive in collaborative, multidisciplinary environments and bring warmth and clarity to every team you work with. Your Package We are committed to providing a transparent, supportive, and rewarding work environment. Compensation & Growth Competitive Reward: Salaries are externally benchmarked annually to ensure market-aligned compensation. Clear Career Path: A straightforward, open progression framework means you'll always know the path to promotion and how to achieve your next career goal. Continuous Learning: Including external courses and a wide library of L&D materials, because your growth is our success. Wellbeing & Time Off Holiday: 25 days annual leave, plus bank holidays, plus an extra 3-day company-wide shutdown at year-end. Financial & Health Security: Robust benefits including a market-leading pension scheme, comprehensive private health insurance for you and your family with NO excess, critical illness, and life assurance. Enhanced Leave: Enhanced paid family leave to support all new parents. Work Environment & Culture Hybrid Working Truly Inclusive Time Off: Our 'Bank Your Bank Holiday' program allows you to exchange public holidays for dates that hold personal or cultural significance to you. Vibrant Social Culture: From regular Town Halls and team picnics to organised sports events, our social committee ensures frequent opportunities to connect and celebrate. Green Commute: Cycle-to-Work scheme and convenient office locations near major transport hubs. We're dedicated to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The Business Intelligence Manager leads the design, governance and delivery of nexfibre's business intelligence and analytics framework, enabling the organisation to make informed, data-driven decisions. This role oversees the reporting, data management and KPI governance for customer and service performance under the Master Services Agreement (MSA) with Virgin Media O2. It is responsible for defining, tracking and analysing key service KPIs, validating operational and financial performance, and ensuring data integrity and alignment across all nexfibre and VMO2 processes. Additionally, the Business Intelligence Manager develops the analytical capabilities required across all business functions and drives a consistent, governed approach to data and performance reporting across nexfibre. Key accountabilities Business Intelligence Leadership & Strategy Lead the development and execution of nexfibre's BI strategy in line with business priorities and governance principles. Deliver dashboards, KPIs, and reports that provide actionable insights for senior leadership. Implement and maintain BI tools to enhance data access, automation, and visualisation. Promote a data-driven culture through training and support in self-service analytics. Establish BI standards and data models to ensure consistent, accurate reporting. Service Performance Management (MSA Oversight) Manage monthly validation of base, scalable, and pass-through charging under the MSA with VMO2. Supporting operational leads with data inputs for budgeting, forecasting, and performance tracking. Lead service level reporting and ensure contractual KPIs are met and transparent. Collaborate with VMO2 and internal teams to agree performance targets across customer operations, IT, and network assurance. Data Governance & Quality Maintain a robust data governance framework ensuring data accuracy and consistency. Prioritise and manage data and analysis requirements across nexfibre. Cross-Functional Collaboration & Stakeholder Engagement Serve as the primary BI interface between nexfibre and VMO2 to ensure clear data exchange. Support the Commercial team with WSA governance materials for the CTIO function. Lead cross-functional initiatives to enhance reporting and decision-making. Manage competing stakeholder priorities, balancing short-term needs with long-term objectives. Operational Reporting & Continuous Improvement Oversee reporting on incident management, network availability, quality, energy Manage scalable charge tracking and performance reports. Deliver ad hoc analytical outputs to support leadership decisions. Drive process improvements to increase efficiency, automation, and data quality. Knowledge and experience Proven experience in Mobile, Telecoms, Cable or similar industry. Proven experience in insight and reporting leveraging tools such as Power BI, Qlik and Microsoft Fabric Experience in managing service performance KPIs and related processes. Imaginative and innovative thinking relating to problem solving and new opportunities Able to work on own initiative and under pressure Proven ability to communicate effectively (verbally and written) with internal and external audiences at the most senior levels (Director, C suite & Shareholders ) Strong team player with a flexible approach, ability to perform under stress and adapt where necessary within a rapidly changing industry Key knowledge of excel and other data analysis tools for forecasting processes Experience and appreciation of working in a customer focused environment Process definition and implementation experience Proficient in standard office applications with reporting/analytical experience Flexible and tenacious approach to work Strong relationship building, collaboration and influencing skills Ability to present complex information in a way that is straightforward to understand and capable of influencing key stakeholders (internal and external).
13/07/2026
Full time
The Business Intelligence Manager leads the design, governance and delivery of nexfibre's business intelligence and analytics framework, enabling the organisation to make informed, data-driven decisions. This role oversees the reporting, data management and KPI governance for customer and service performance under the Master Services Agreement (MSA) with Virgin Media O2. It is responsible for defining, tracking and analysing key service KPIs, validating operational and financial performance, and ensuring data integrity and alignment across all nexfibre and VMO2 processes. Additionally, the Business Intelligence Manager develops the analytical capabilities required across all business functions and drives a consistent, governed approach to data and performance reporting across nexfibre. Key accountabilities Business Intelligence Leadership & Strategy Lead the development and execution of nexfibre's BI strategy in line with business priorities and governance principles. Deliver dashboards, KPIs, and reports that provide actionable insights for senior leadership. Implement and maintain BI tools to enhance data access, automation, and visualisation. Promote a data-driven culture through training and support in self-service analytics. Establish BI standards and data models to ensure consistent, accurate reporting. Service Performance Management (MSA Oversight) Manage monthly validation of base, scalable, and pass-through charging under the MSA with VMO2. Supporting operational leads with data inputs for budgeting, forecasting, and performance tracking. Lead service level reporting and ensure contractual KPIs are met and transparent. Collaborate with VMO2 and internal teams to agree performance targets across customer operations, IT, and network assurance. Data Governance & Quality Maintain a robust data governance framework ensuring data accuracy and consistency. Prioritise and manage data and analysis requirements across nexfibre. Cross-Functional Collaboration & Stakeholder Engagement Serve as the primary BI interface between nexfibre and VMO2 to ensure clear data exchange. Support the Commercial team with WSA governance materials for the CTIO function. Lead cross-functional initiatives to enhance reporting and decision-making. Manage competing stakeholder priorities, balancing short-term needs with long-term objectives. Operational Reporting & Continuous Improvement Oversee reporting on incident management, network availability, quality, energy Manage scalable charge tracking and performance reports. Deliver ad hoc analytical outputs to support leadership decisions. Drive process improvements to increase efficiency, automation, and data quality. Knowledge and experience Proven experience in Mobile, Telecoms, Cable or similar industry. Proven experience in insight and reporting leveraging tools such as Power BI, Qlik and Microsoft Fabric Experience in managing service performance KPIs and related processes. Imaginative and innovative thinking relating to problem solving and new opportunities Able to work on own initiative and under pressure Proven ability to communicate effectively (verbally and written) with internal and external audiences at the most senior levels (Director, C suite & Shareholders ) Strong team player with a flexible approach, ability to perform under stress and adapt where necessary within a rapidly changing industry Key knowledge of excel and other data analysis tools for forecasting processes Experience and appreciation of working in a customer focused environment Process definition and implementation experience Proficient in standard office applications with reporting/analytical experience Flexible and tenacious approach to work Strong relationship building, collaboration and influencing skills Ability to present complex information in a way that is straightforward to understand and capable of influencing key stakeholders (internal and external).
Staff Engineer At Blue Light Card, we're looking for a Staff Engineer to join our growing Engineering function and help shape the future of our technology estate. This is a senior individual contributor role operating alongside Engineering Managers, providing technical leadership across multiple squads without people management responsibilities. You'll play a critical role in helping teams deliver value faster, make better architectural decisions, improve engineering standards, and ensure our technology investment supports our wider business goals. You'll work closely with Engineering Managers, Product Managers and Engineers to define the "how" behind our roadmap, balancing delivery, quality, scalability and cost. Success in this role is not measured by the amount of code you write, but by the outcomes you enable across teams, the technical direction you influence, and your ability to help others deliver at their best. This is an exciting opportunity for someone who enjoys solving complex technical challenges, influencing technical strategy, and helping engineering teams scale in a fast paced, product led environment. What You'll Do Provide technical leadership across multiple squads, helping teams deliver high quality solutions aligned to business goals. Own and drive cross team technical initiatives, ensuring accountability for outcomes rather than just outputs. Lead system design and architectural decisions, balancing scalability, reliability, maintainability and cost. Partner with Product Managers and Engineering Managers to shape pragmatic technical solutions that maximise value. Contribute hands on through solution design, coding, code reviews, planning and technical problem solving. Improve engineering quality, developer experience, observability and operational excellence across teams. Coach and mentor engineers, helping raise technical capability and establish best practices. Champion modern engineering approaches, including AI assisted development, reusable patterns and continuous improvement. What You'll Bring Experience operating as a Staff Engineer, Principal Engineer, Lead Engineer or similar senior technical leadership role. Strong system design and software architecture expertise within modern cloud native environments. Deep knowledge of AWS and experience designing, building and operating scalable production systems. Proven ability to lead technical initiatives across multiple teams, products or business domains. Excellent judgement with a track record of making pragmatic technical and commercial trade offs. Experience improving engineering standards, reliability and technical quality without slowing delivery. Strong communication, stakeholder management and influencing skills, with the ability to build trusted partnerships. A collaborative, outcome focused mindset with a passion for mentoring engineers and enabling team success. What We Offer Hybrid working and flexible hours 35 hour working week Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days Company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Great social events, including summer and festive parties Regular company wide recognition events Relaxed dress code and modern office space Onsite gym at HQ Strong learning and development culture Group auto enrolment pension plan Enhanced parental leave and absence leave Company funded private medical insurance Healthcare cashback plan Employee assistance programme and mental health support
12/07/2026
Full time
Staff Engineer At Blue Light Card, we're looking for a Staff Engineer to join our growing Engineering function and help shape the future of our technology estate. This is a senior individual contributor role operating alongside Engineering Managers, providing technical leadership across multiple squads without people management responsibilities. You'll play a critical role in helping teams deliver value faster, make better architectural decisions, improve engineering standards, and ensure our technology investment supports our wider business goals. You'll work closely with Engineering Managers, Product Managers and Engineers to define the "how" behind our roadmap, balancing delivery, quality, scalability and cost. Success in this role is not measured by the amount of code you write, but by the outcomes you enable across teams, the technical direction you influence, and your ability to help others deliver at their best. This is an exciting opportunity for someone who enjoys solving complex technical challenges, influencing technical strategy, and helping engineering teams scale in a fast paced, product led environment. What You'll Do Provide technical leadership across multiple squads, helping teams deliver high quality solutions aligned to business goals. Own and drive cross team technical initiatives, ensuring accountability for outcomes rather than just outputs. Lead system design and architectural decisions, balancing scalability, reliability, maintainability and cost. Partner with Product Managers and Engineering Managers to shape pragmatic technical solutions that maximise value. Contribute hands on through solution design, coding, code reviews, planning and technical problem solving. Improve engineering quality, developer experience, observability and operational excellence across teams. Coach and mentor engineers, helping raise technical capability and establish best practices. Champion modern engineering approaches, including AI assisted development, reusable patterns and continuous improvement. What You'll Bring Experience operating as a Staff Engineer, Principal Engineer, Lead Engineer or similar senior technical leadership role. Strong system design and software architecture expertise within modern cloud native environments. Deep knowledge of AWS and experience designing, building and operating scalable production systems. Proven ability to lead technical initiatives across multiple teams, products or business domains. Excellent judgement with a track record of making pragmatic technical and commercial trade offs. Experience improving engineering standards, reliability and technical quality without slowing delivery. Strong communication, stakeholder management and influencing skills, with the ability to build trusted partnerships. A collaborative, outcome focused mindset with a passion for mentoring engineers and enabling team success. What We Offer Hybrid working and flexible hours 35 hour working week Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days Company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Great social events, including summer and festive parties Regular company wide recognition events Relaxed dress code and modern office space Onsite gym at HQ Strong learning and development culture Group auto enrolment pension plan Enhanced parental leave and absence leave Company funded private medical insurance Healthcare cashback plan Employee assistance programme and mental health support
At ZeroAvia, we're accelerating the transition to zero-emission aviation through the development of hydrogen-electric propulsion. We are thrilled to share an opportunity to join our team as Chief Engineer to lead us through a pivotal stage in the development of our fuel cell system. We are looking for exceptional technical leadership to drive product maturity, manage complex engineering challenges and ensure successful execution against critical programme milestones. Based at our UK headquarters at Cotswold Airport (Kemble), the Chief Engineer will lead the development, testing and certification of a stand alone, multi platform fuel cell system for aerospace applications. This role is accountable for maintaining technical integrity, providing strategic engineering leadership and ensuring delivery in accordance with ZeroAvia's Design Organisation requirements. Oversee all design work conducted by the Engineering Teams, participate in Design Review meetings, as appropriate. Manage design work and coordinate between teams for their projects, overseeing resources and personnel, both internal and external, to ensure appropriate training and authorizations are in place. Support investigations and implement corrective actions in response to reported defects or failures related to their projects, as directed by the HDO or the initiating party. Keep the senior managers informed about progress and issues related to their projects, ensuring project teams use best practices and providing guidance and mentoring when needed. Identify and highlight any risks that could impact successful project delivery, maintain records of project progress, and ensure forward visibility of deliverables and key milestones. Experience and qualifications 10+ years of experience in technical leadership role in similar responsibilities in the aerospace industry Bachelor's degree in aerospace, mechanical or comparable engineering discipline and commensurate depth of technical experience. Experience in Part 21J, Part 21G, Part 145, CS 23, CS 25, CS E, standards and processes Excellent interpersonal skills and level of spoken and written English, Why Join Us? We want to help you be your best self, at work and at home, that's why we provide our employees with Private health and dental care- get access to services and support when you need them. Add your family members too. Mental health support- enjoy a culture where positive mental health is front of mind with our trained Mental Health First Aiders, Employee Assistance Programmes and wellbeing support. Free lunch and healthy snacks- keeping you fuelled up so you can help us deliver the technology of the future Sports, games and culture clubs- connect and keep fit with other ZeroAvians by joining one of our clubs - such as, running, cycling, padel, trivia, theatre and gardening. We also offer: Stock options- so you can share in our success. 25 days holiday, plus public holidays and additional days awarded for long service- to help you manage your work-life balance. Free EV Chargingand membership in our EV Club. Salary Sacrifice Schemesfor EV Club, Curry's Tech and Cycle to Work Weekly Spot Bonusesto reward excellence. Income Protection and Legal Supportfor peace of mind. Relocation Supportto make your move seamless. Diversity and Inclusion As an emergent company shaping the aviation industry, we know that diversity fuels success and unlocks potential. We embrace being an equal opportunity employer and actively seek individuals from diverse backgrounds. We value the multitude of skills, perspectives, and mindsets everyone can bring to the table. These experiences ignite creativity, originality, and growth. We proudly reject discrimination in all forms, including that based on race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
12/07/2026
Full time
At ZeroAvia, we're accelerating the transition to zero-emission aviation through the development of hydrogen-electric propulsion. We are thrilled to share an opportunity to join our team as Chief Engineer to lead us through a pivotal stage in the development of our fuel cell system. We are looking for exceptional technical leadership to drive product maturity, manage complex engineering challenges and ensure successful execution against critical programme milestones. Based at our UK headquarters at Cotswold Airport (Kemble), the Chief Engineer will lead the development, testing and certification of a stand alone, multi platform fuel cell system for aerospace applications. This role is accountable for maintaining technical integrity, providing strategic engineering leadership and ensuring delivery in accordance with ZeroAvia's Design Organisation requirements. Oversee all design work conducted by the Engineering Teams, participate in Design Review meetings, as appropriate. Manage design work and coordinate between teams for their projects, overseeing resources and personnel, both internal and external, to ensure appropriate training and authorizations are in place. Support investigations and implement corrective actions in response to reported defects or failures related to their projects, as directed by the HDO or the initiating party. Keep the senior managers informed about progress and issues related to their projects, ensuring project teams use best practices and providing guidance and mentoring when needed. Identify and highlight any risks that could impact successful project delivery, maintain records of project progress, and ensure forward visibility of deliverables and key milestones. Experience and qualifications 10+ years of experience in technical leadership role in similar responsibilities in the aerospace industry Bachelor's degree in aerospace, mechanical or comparable engineering discipline and commensurate depth of technical experience. Experience in Part 21J, Part 21G, Part 145, CS 23, CS 25, CS E, standards and processes Excellent interpersonal skills and level of spoken and written English, Why Join Us? We want to help you be your best self, at work and at home, that's why we provide our employees with Private health and dental care- get access to services and support when you need them. Add your family members too. Mental health support- enjoy a culture where positive mental health is front of mind with our trained Mental Health First Aiders, Employee Assistance Programmes and wellbeing support. Free lunch and healthy snacks- keeping you fuelled up so you can help us deliver the technology of the future Sports, games and culture clubs- connect and keep fit with other ZeroAvians by joining one of our clubs - such as, running, cycling, padel, trivia, theatre and gardening. We also offer: Stock options- so you can share in our success. 25 days holiday, plus public holidays and additional days awarded for long service- to help you manage your work-life balance. Free EV Chargingand membership in our EV Club. Salary Sacrifice Schemesfor EV Club, Curry's Tech and Cycle to Work Weekly Spot Bonusesto reward excellence. Income Protection and Legal Supportfor peace of mind. Relocation Supportto make your move seamless. Diversity and Inclusion As an emergent company shaping the aviation industry, we know that diversity fuels success and unlocks potential. We embrace being an equal opportunity employer and actively seek individuals from diverse backgrounds. We value the multitude of skills, perspectives, and mindsets everyone can bring to the table. These experiences ignite creativity, originality, and growth. We proudly reject discrimination in all forms, including that based on race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Overview Blue Light Card. Individually great, together unstoppable Blue Light Card's Member Operations team is investing in smarter systems and automation to better support our members. This role joins at a pivotal time, helping shape how the team builds, manages and optimises the systems behind every member interaction. The Role and the Team As the Systems & Tooling Manager, you'll own the strategy for the tools, platforms and automation that power Member Operations, from the systems agents use every day to the integrations and workflows running behind the scenes. You'll work closely with teams across Member Operations, Product, Engineering, Delivery, Process Design and Data to make sure tooling decisions are grounded in what the business actually needs, not just what's technically possible. You'll join at the ground floor, with the opportunity to shape how systems and tooling support Member Operations from the outset. There's a plan to grow the team with a further hire down the line, but for now this role is about hands-on ownership: getting close to the detail of current systems while building the foundations for where tooling needs to go next. What You'll Do Define and deliver a systems, tooling and automation roadmap aligned to operational and member experience priorities Lead the ongoing optimisation of operational systems, workflows, integrations and automation solutions Establish governance frameworks that support clear prioritisation, testing and change management Define and track key performance indicators covering system performance, automation and adoption Evaluate emerging technologies and tooling options to support the team's future needs Lead and develop a small team, setting clear priorities and building capability over time Build strong working relationships across Member Operations, Product, Engineering, Delivery, Process Design and Data Act as the escalation point for significant tooling or operational system issues What You'll Bring Established experience managing operational systems, tooling or automation platforms within a customer or member operations environment A track record of defining and delivering systems or automation strategies, not just administering them day to day Hands-on experience managing front-line customer service platforms such as Zendesk, Salesforce or Intercom, or similar systems used in a customer or member operations environment Experience managing workflow automation, integrations or operational technology solutions Strong understanding of operational processes, service delivery and customer or member journeys Confidence supporting large-scale operational change or transformation, including working with a degree of ambiguity Strong stakeholder management skills, with the ability to influence decisions and build alignment across teams and senior stakeholders, prior people management experience would be an advantage Experience working in a fast-paced, scaling business environment Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer 25 days annual leave plus public holidays and a buy and sell holiday scheme of up to 5 days An additional day off for your birthday A Moments that Matter day - one extra day each year to use for something that matters to you A Volunteering / Fundraising Day - one paid day each year to give something back to the community Annual company bonus scheme - linked to both company and individual performance Your own Blue Light Card and exclusive access to thousands of discounts Personal growth fund - £450 per year to invest in your development Private Medical Insurance (Bupa) that includes cover pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with 100% of employer NI savings reinvested into pensions Enhanced Maternity, Adoption and Shared Parental Leave Healthcare Cash Plan (Medicash) Colleague Assistance Programme - 24/7 confidential support whenever you need it Hybrid working and flexible hours EV charging and free parking onsite at HQ Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks and well stocked snack drawers!) On-site gym including free HIIT and stretch classes (HQ)
11/07/2026
Full time
Overview Blue Light Card. Individually great, together unstoppable Blue Light Card's Member Operations team is investing in smarter systems and automation to better support our members. This role joins at a pivotal time, helping shape how the team builds, manages and optimises the systems behind every member interaction. The Role and the Team As the Systems & Tooling Manager, you'll own the strategy for the tools, platforms and automation that power Member Operations, from the systems agents use every day to the integrations and workflows running behind the scenes. You'll work closely with teams across Member Operations, Product, Engineering, Delivery, Process Design and Data to make sure tooling decisions are grounded in what the business actually needs, not just what's technically possible. You'll join at the ground floor, with the opportunity to shape how systems and tooling support Member Operations from the outset. There's a plan to grow the team with a further hire down the line, but for now this role is about hands-on ownership: getting close to the detail of current systems while building the foundations for where tooling needs to go next. What You'll Do Define and deliver a systems, tooling and automation roadmap aligned to operational and member experience priorities Lead the ongoing optimisation of operational systems, workflows, integrations and automation solutions Establish governance frameworks that support clear prioritisation, testing and change management Define and track key performance indicators covering system performance, automation and adoption Evaluate emerging technologies and tooling options to support the team's future needs Lead and develop a small team, setting clear priorities and building capability over time Build strong working relationships across Member Operations, Product, Engineering, Delivery, Process Design and Data Act as the escalation point for significant tooling or operational system issues What You'll Bring Established experience managing operational systems, tooling or automation platforms within a customer or member operations environment A track record of defining and delivering systems or automation strategies, not just administering them day to day Hands-on experience managing front-line customer service platforms such as Zendesk, Salesforce or Intercom, or similar systems used in a customer or member operations environment Experience managing workflow automation, integrations or operational technology solutions Strong understanding of operational processes, service delivery and customer or member journeys Confidence supporting large-scale operational change or transformation, including working with a degree of ambiguity Strong stakeholder management skills, with the ability to influence decisions and build alignment across teams and senior stakeholders, prior people management experience would be an advantage Experience working in a fast-paced, scaling business environment Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer 25 days annual leave plus public holidays and a buy and sell holiday scheme of up to 5 days An additional day off for your birthday A Moments that Matter day - one extra day each year to use for something that matters to you A Volunteering / Fundraising Day - one paid day each year to give something back to the community Annual company bonus scheme - linked to both company and individual performance Your own Blue Light Card and exclusive access to thousands of discounts Personal growth fund - £450 per year to invest in your development Private Medical Insurance (Bupa) that includes cover pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with 100% of employer NI savings reinvested into pensions Enhanced Maternity, Adoption and Shared Parental Leave Healthcare Cash Plan (Medicash) Colleague Assistance Programme - 24/7 confidential support whenever you need it Hybrid working and flexible hours EV charging and free parking onsite at HQ Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks and well stocked snack drawers!) On-site gym including free HIIT and stretch classes (HQ)
Here at SC Johnson Ltd , we have an opportunity for an Order Management Analyst - French Speaker to join our team based in Frimley . You will join us on a full-time, permanent basis in return for a competitive salary. Function: Shared Service Centre - Customer Fulfillment Please note this role is not eligible for relocation. Remote work is available once per week for eligible employees SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. About the Order Management Analyst - French Speaker role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our French markets (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the function The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers. What s in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Profit Share, Pension, Life cover & Health Insurance Shuttle bus from local train stations, Cycle to Work Scheme, EV Charging, Free parking Newly revamped Gym with free classes and NEW Spin Studio! Key responsibilities of our Order Management Analyst - French Speaker: To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets. To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers. To maximize collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives. To professionally manage stock allocations in line with local sales & supply chain teams expectations in low or out of stock situations. To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers. Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events. Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. To deliver ongoing effectiveness improvements to the order management activity using LEAN Tools and Methodologies. What we re looking for in our Order Management Analyst - French Speaker: Experience you ll bring: Fluent in English and French, written and verbal Should be of graduate caliber Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you ll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills Inclusion & Diversity We re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment If you feel you have what it takes to become our Order Management Analyst - French Speaker , then please click apply now!
10/07/2026
Full time
Here at SC Johnson Ltd , we have an opportunity for an Order Management Analyst - French Speaker to join our team based in Frimley . You will join us on a full-time, permanent basis in return for a competitive salary. Function: Shared Service Centre - Customer Fulfillment Please note this role is not eligible for relocation. Remote work is available once per week for eligible employees SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. About the Order Management Analyst - French Speaker role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our French markets (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the function The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers. What s in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Profit Share, Pension, Life cover & Health Insurance Shuttle bus from local train stations, Cycle to Work Scheme, EV Charging, Free parking Newly revamped Gym with free classes and NEW Spin Studio! Key responsibilities of our Order Management Analyst - French Speaker: To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets. To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers. To maximize collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives. To professionally manage stock allocations in line with local sales & supply chain teams expectations in low or out of stock situations. To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers. Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events. Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. To deliver ongoing effectiveness improvements to the order management activity using LEAN Tools and Methodologies. What we re looking for in our Order Management Analyst - French Speaker: Experience you ll bring: Fluent in English and French, written and verbal Should be of graduate caliber Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you ll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills Inclusion & Diversity We re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment If you feel you have what it takes to become our Order Management Analyst - French Speaker , then please click apply now!
Type of Employment: Permanent Location : London Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office. Reports To Head of Infrastructure Job Overview Aquis Exchange is looking to hire a Senior Desktop Support Engineer to own and evolve our Microsoft endpoint and server estate across London and Paris. This is a hands on technical leadership role: you will manage a small and growing Desktop Support team while maintaining deep personal ownership of 3rd line escalations, PKI and certificate lifecycle, MDM policy, and the day to day reliability of our Windows environment. The role sits within a tight knit Infrastructure function and operates at the intersection of endpoint management and core server infrastructure. Responsibilities and Duties Lead and develop the Desktop Support Team, providing day to day management, mentorship, and performance oversight and reporting to maintain a high performing support function. Own 3rd Line Desktop Support, handling escalated hardware and software issues to resolution and ensuring reliable operation of endpoints across Aquis offices and for remote users. Manage and evolve Aquis's Microsoft environment, spanning both on premise infrastructure and cloud services (Microsoft 365 / Azure), ensuring availability, security, and scalability. Define, implement, and maintain MDM and patch management policies, ensuring consistent, timely, and auditable deployment of updates across the device estate. Design, implement, and manage Group Policy Objects (GPOs) and Active Directory structures, ensuring policies governing security, software deployment, and user configuration are well defined, documented, and consistently enforced across the estate. Manage the lifecycle of digital certificates across the estate, including issuing, renewing, and revoking certificates via internal PKI (AD CS) and third party CAs, ensuring uninterrupted authentication for endpoints, users, and services. Maintain and continuously improve hardware and software build standards, conducting regular audits to enforce software compliance and licensing obligations company wide. Implement and uphold approved IT procedures, including change control, and joiner/mover/leaver processes, ensuring consistency, auditability, and alignment with internal policy. Plan and execute IT projects, including software rollouts, hardware refresh cycles, and infrastructure upgrades, coordinating with stakeholders and managing delivery to schedule. Manage vendor relationships and coordinate hardware and software procurement, ensuring value for money, timely delivery, and alignment with approved standards. Produce and maintain accurate, up to date technical documentation covering configurations, processes, and runbooks. Collaborate with the Linux and Network teams on cross functional initiatives and provide cover or assistance as operational needs required Required Skills and Experience Proven operational infrastructure support experience, with a track record of delivering reliable IT services in a fast paced environment. At least 5 years of hands on experience supporting Windows operating systems in an enterprise setting. Strong Microsoft Server administration skills (2016/2019/2022), including Active Directory, Group Policy (GPO), DHCP, DNS, and NPS. Solid understanding of PKI concepts and certificate lifecycle management, including Active Directory Certificate Services (AD CS) and third party CAs, as well as integration with Intune for device certificate deployment. Proven experience managing Microsoft 365 services, including Intune, SharePoint, and Teams. Expert level knowledge of Microsoft Intune Endpoint Management, including device enrolment, compliance policies, and configuration profiles. Demonstrated ability to troubleshoot endpoint VPN connectivity and networking issues across a distributed user base. Solid understanding of patch management and endpoint security practices, including vulnerability remediation and compliance reporting. Experience working in a regulated financial services or similarly compliance driven environment, with an understanding of the audit and change control requirements that entails. Ability to effectively prioritise and execute tasks in a dynamic environment, balancing competing demands without compromising quality. Excellent verbal and written communication skills, with the ability to convey technical concepts clearly to non technical stakeholders. Strong analytical and problem solving ability, with a proactive approach to identifying issues early and proposing practical solutions. About Aquis Exchange Aquis Exchange ("Aquis") is Europe's challenger exchange, creating better markets for a modern economy. Aquis has market leading technology and innovative rules for trading, and offers primary listings and secondary trading of equities, along with global licensing of proprietary technology. Aquis consists of four divisions: Aquis Markets operates lit and dark order books, covering 16 European markets. For its lit books, Aquis uses a subscription pricing model which works by charging users according to the message traffic they generate, rather than a percentage of the value of each stock that they trade. Aquis Technologies is the software and technology division of Aquis. It focuses on building better markets via the creation and licensing of cutting edge, cost effective exchange infrastructure technology and services, including matching engine and trade surveillance solutions. Aquis Stock Exchange ("AQSE") is a stock market providing primary and secondary markets for equity securities. It is authorised as a Recognised Investment Exchange, which allows it to operate a regulated listings venue. The AQSE Growth Market is divided into two segments 'Access' and 'Apex'; the Access market focuses on earlier stage growth companies, while Apex is the intended market for larger, more established businesses. Aquis Data generates revenue from the sale of data derived from Aquis Markets and Aquis Stock Exchange to non Member market participants. Aquis is authorised and regulated by the UK Financial Conduct Authority and France's Autorité de contrôle prudentiel et de résolution and L'Autorité des marchés financiers to operate Multilateral Trading Facility businesses in the UK & Switzerland markets and in EU27 markets, respectively. Aquis is part of SIX: the provider and operator of stable and efficient infrastructure for the Swiss and Spanish financial centres. For more information, please go to . Our Culture At Aquis, we're proud of our culture - one built on trust, collaboration, and accountability. We work fast, support one another, and share responsibility for both our successes and our lessons learned. Our values guide how we work every day: Win as One - We collaborate, share knowledge, and celebrate collective success. Disrupt Positively - We challenge the status quo and look for smarter, better ways to do things. Find Joy - We take pride in our work and enjoy what we do, even when it's challenging. Act with Honour - We do the right thing, with integrity and respect for others. You'll join a supportive, ambitious, and diverse team where ideas are encouraged and innovation is part of our DNA. We recruit talented people from all walks of life and empower them to make an impact. If our values resonate with you, Aquis could be the ideal place to grow your career. The statements included in this job description are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Equal opportunities at Aquis Exchange. We are an equal opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
10/07/2026
Full time
Type of Employment: Permanent Location : London Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office. Reports To Head of Infrastructure Job Overview Aquis Exchange is looking to hire a Senior Desktop Support Engineer to own and evolve our Microsoft endpoint and server estate across London and Paris. This is a hands on technical leadership role: you will manage a small and growing Desktop Support team while maintaining deep personal ownership of 3rd line escalations, PKI and certificate lifecycle, MDM policy, and the day to day reliability of our Windows environment. The role sits within a tight knit Infrastructure function and operates at the intersection of endpoint management and core server infrastructure. Responsibilities and Duties Lead and develop the Desktop Support Team, providing day to day management, mentorship, and performance oversight and reporting to maintain a high performing support function. Own 3rd Line Desktop Support, handling escalated hardware and software issues to resolution and ensuring reliable operation of endpoints across Aquis offices and for remote users. Manage and evolve Aquis's Microsoft environment, spanning both on premise infrastructure and cloud services (Microsoft 365 / Azure), ensuring availability, security, and scalability. Define, implement, and maintain MDM and patch management policies, ensuring consistent, timely, and auditable deployment of updates across the device estate. Design, implement, and manage Group Policy Objects (GPOs) and Active Directory structures, ensuring policies governing security, software deployment, and user configuration are well defined, documented, and consistently enforced across the estate. Manage the lifecycle of digital certificates across the estate, including issuing, renewing, and revoking certificates via internal PKI (AD CS) and third party CAs, ensuring uninterrupted authentication for endpoints, users, and services. Maintain and continuously improve hardware and software build standards, conducting regular audits to enforce software compliance and licensing obligations company wide. Implement and uphold approved IT procedures, including change control, and joiner/mover/leaver processes, ensuring consistency, auditability, and alignment with internal policy. Plan and execute IT projects, including software rollouts, hardware refresh cycles, and infrastructure upgrades, coordinating with stakeholders and managing delivery to schedule. Manage vendor relationships and coordinate hardware and software procurement, ensuring value for money, timely delivery, and alignment with approved standards. Produce and maintain accurate, up to date technical documentation covering configurations, processes, and runbooks. Collaborate with the Linux and Network teams on cross functional initiatives and provide cover or assistance as operational needs required Required Skills and Experience Proven operational infrastructure support experience, with a track record of delivering reliable IT services in a fast paced environment. At least 5 years of hands on experience supporting Windows operating systems in an enterprise setting. Strong Microsoft Server administration skills (2016/2019/2022), including Active Directory, Group Policy (GPO), DHCP, DNS, and NPS. Solid understanding of PKI concepts and certificate lifecycle management, including Active Directory Certificate Services (AD CS) and third party CAs, as well as integration with Intune for device certificate deployment. Proven experience managing Microsoft 365 services, including Intune, SharePoint, and Teams. Expert level knowledge of Microsoft Intune Endpoint Management, including device enrolment, compliance policies, and configuration profiles. Demonstrated ability to troubleshoot endpoint VPN connectivity and networking issues across a distributed user base. Solid understanding of patch management and endpoint security practices, including vulnerability remediation and compliance reporting. Experience working in a regulated financial services or similarly compliance driven environment, with an understanding of the audit and change control requirements that entails. Ability to effectively prioritise and execute tasks in a dynamic environment, balancing competing demands without compromising quality. Excellent verbal and written communication skills, with the ability to convey technical concepts clearly to non technical stakeholders. Strong analytical and problem solving ability, with a proactive approach to identifying issues early and proposing practical solutions. About Aquis Exchange Aquis Exchange ("Aquis") is Europe's challenger exchange, creating better markets for a modern economy. Aquis has market leading technology and innovative rules for trading, and offers primary listings and secondary trading of equities, along with global licensing of proprietary technology. Aquis consists of four divisions: Aquis Markets operates lit and dark order books, covering 16 European markets. For its lit books, Aquis uses a subscription pricing model which works by charging users according to the message traffic they generate, rather than a percentage of the value of each stock that they trade. Aquis Technologies is the software and technology division of Aquis. It focuses on building better markets via the creation and licensing of cutting edge, cost effective exchange infrastructure technology and services, including matching engine and trade surveillance solutions. Aquis Stock Exchange ("AQSE") is a stock market providing primary and secondary markets for equity securities. It is authorised as a Recognised Investment Exchange, which allows it to operate a regulated listings venue. The AQSE Growth Market is divided into two segments 'Access' and 'Apex'; the Access market focuses on earlier stage growth companies, while Apex is the intended market for larger, more established businesses. Aquis Data generates revenue from the sale of data derived from Aquis Markets and Aquis Stock Exchange to non Member market participants. Aquis is authorised and regulated by the UK Financial Conduct Authority and France's Autorité de contrôle prudentiel et de résolution and L'Autorité des marchés financiers to operate Multilateral Trading Facility businesses in the UK & Switzerland markets and in EU27 markets, respectively. Aquis is part of SIX: the provider and operator of stable and efficient infrastructure for the Swiss and Spanish financial centres. For more information, please go to . Our Culture At Aquis, we're proud of our culture - one built on trust, collaboration, and accountability. We work fast, support one another, and share responsibility for both our successes and our lessons learned. Our values guide how we work every day: Win as One - We collaborate, share knowledge, and celebrate collective success. Disrupt Positively - We challenge the status quo and look for smarter, better ways to do things. Find Joy - We take pride in our work and enjoy what we do, even when it's challenging. Act with Honour - We do the right thing, with integrity and respect for others. You'll join a supportive, ambitious, and diverse team where ideas are encouraged and innovation is part of our DNA. We recruit talented people from all walks of life and empower them to make an impact. If our values resonate with you, Aquis could be the ideal place to grow your career. The statements included in this job description are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Equal opportunities at Aquis Exchange. We are an equal opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Driftrock is hiring an Elixir Software Engineer to join our product team and help build the marketing technology that powers vehicle sales for some of the world's biggest car brands. Quick facts Team: Engineering Reports to: Engineering Team Lead Location: Remote, UK or abroad, with a few hours of daily UK overlap Contract: Full time, permanent Salary: £45,000 to £60,000, plus share options Start date: As soon as we find the right person Why this role exists Driftrock's product runs on a pragmatic Elixir and Phoenix LiveView stack, solving real marketing challenges for our B2B customers. As more of the world's biggest car brands come on board, we're growing our engineering team and the volume of data we process for them. Right now we're building lead qualification across communication channels and bringing it together in our Single Customer View, while optimising our event-driven architecture for growing workloads. You'll join a small, high-discipline squad, ship to production from your first weeks, and take on more scope and independence as you go, with real room to grow your craft and your career with us. We'll invest in your development, and you'll be working alongside engineers who care deeply about how they build and will help you raise your game. What you'll own You'll own the delivery of features within your squad, shipping well-tested, production-ready Elixir that moves our product and our customers' results forward, and growing your scope and independence as you go. Your first 90 days By day 30: you've found your feet in our codebase and domain, paired with the team, and shipped your first small changes to production. By day 60: you're picking up features independently, writing well-tested code and taking an active part in technical and product discussions. By day 90: you're a productive, trusted member of your squad, shipping regularly and starting to shape how we approach problems. What you'll be doing Build and ship product features in Elixir and Phoenix LiveView, from idea through to production, several times a week. Write well-tested, maintainable code using test-driven development, and take part in pairing and code reviews to keep quality high. Help shape the how and the why, bringing your own viewpoint to technical and product discussions and to our roadmap. Work across our event-driven architecture, building services that talk over APIs and RabbitMQ and handling a growing volume of customer data reliably. Use data and observability to understand how your changes behave in production and whether they're delivering value for customers. Grow your craft, learning from a team that cares about how it works, with a clear path toward senior over time. What you'll bring A solid foundation in computer science fundamentals, whether from a CS degree or equivalent demonstrable grounding in data structures, algorithms, complexity and how systems work under the hood. Some professional backend experience, ideally with Elixir or a similar language, and a genuine drive to deepen your Elixir skills. Some experience with web development, ideally server-rendered UI (we use LiveView with TailwindCSS). A habit of writing tested, maintainable code, and an interest in practices such as continuous delivery, TDD, pairing, code review and retrospectives. A data-driven mindset: you care whether the work genuinely helps customers, not just whether it ships. The judgement to use AI tools well: you use them to go faster, and your CS grounding means you can evaluate what they produce and steer away from suboptimal solutions rather than taking the output on faith. A desire to keep learning and growing, and to collaborate closely in a small team. Bonus points Production experience with Elixir, Erlang/OTP, Phoenix or LiveView. A background in Ruby or another functional language. Experience with event-driven systems, RabbitMQ, PostgreSQL or Redis. Exposure to Kubernetes or Google Cloud. Not sure you tick every box? Please apply anyway. Why Driftrock Driftrock's mission is to become the world-leading automotive and e-mobility marketing software platform, and help accelerate the transition to clean transport. We work with some of the world's biggest brands, including BMW, BYD, Mercedes-Benz and Volvo, and partner with the world's leading platforms, including Meta, Google, mobile.de and Auto Trader. We've been building since 2013, and our work enables billions of euros in vehicle sales every year. We're a close, fully remote team of 35 people across engineering, design, customer success, performance and commercial, spread across the world. That means your work has a real, visible impact on our product, our culture and how we operate. We're at the cutting edge of marketing technology, with plenty of room to unlock value from data and to help speed up the shift to electric vehicles. How we work is shaped by four values: We care: about our team, our customers, and the people who see the marketing messages that we power. Work isn't done until we can prove it's useful to both the consumer and the customer. Be that person: if something needs fixing, fix it. It's never someone else's problem. People-first: we put people at the core of everything, and never compromise security or privacy for results. Be better today than you were yesterday: we bake learning and continuous improvement into everything we do, for ourselves and our customers. In practice, this looks like weekly Monday Showcases where we share what we're learning, regular retros, a budget to attend the courses and conferences that grow you, Donut coffee pairings to stay connected, and an annual company Summit that brings the whole global team together in person. What's in it for you We're remote-first and flexible about how and where you work, with co-working space available if you want it. Alongside your salary: Share options in Driftrock, on founder-friendly, tax-efficient EMI terms, including the option to retain vested options after leaving (at board discretion). Comprehensive Vitality health cover: medical, dental, vision, hearing, mental-health support and therapy, cancer cover, a free Headspace subscription and Vitality rewards. 24 to 28 days' holiday (24 + 1 extra each year, capped at 28), plus bank holidays. Pension contributions, life assurance (3x salary) and income protection. Electric car salary-sacrifice scheme (Octopus): save up to 40%, with insurance, servicing and a charging perk included. Enhanced maternity and paternity leave. A learning budget for books, courses and conferences, plus time for personal goals. Perks and discounts via CharlieHR, and a BMW Group employee discount programme. International team members: We're remote-first and hire globally. While some UK-specific benefits are delivered differently abroad, we strive for genuine parity. Wherever you are, the standard package includes a comprehensive health plan, pension contributions, paid time off including local bank holidays, share options, enhanced maternity and paternity leave, a learning budget, and our flexible working culture. International team members are employed compliantly via an Employer of Record Our hiring process A short intro call. A conversation with the hiring manager. A practical task based on real challenges, never unpaid spec work. A final conversation with the team. Inclusion at Driftrock Driftrock is an equal-opportunity employer. We welcome applicants of every background, identity and life experience, and we're building a team that reflects the people our marketing reaches. We don't make decisions based on age, disability, gender, gender identity, marital status, race or ethnicity, religion or belief, or sexual orientation. If you need any adjustments to the application or interview process to do your best, just let us know, and we're glad to help. We will not be considering recruitment agencies for this role. By applying for this job you give us permission to store your data on our secure applicant tracking system and to contact you about Driftrock job opportunities. We process your data for recruitment purposes only and keep it until this role is filled, after which we will delete it or, with your agreement, keep it for similar future roles for up to 12 months. See our privacy policy at for how we comply with GDPR, including how to access, correct, delete or restrict the data we hold. You can lodge a complaint with the UK supervisory authority (the Information Commissioner's Office), or contact our DPO for any concerns.
09/07/2026
Full time
Driftrock is hiring an Elixir Software Engineer to join our product team and help build the marketing technology that powers vehicle sales for some of the world's biggest car brands. Quick facts Team: Engineering Reports to: Engineering Team Lead Location: Remote, UK or abroad, with a few hours of daily UK overlap Contract: Full time, permanent Salary: £45,000 to £60,000, plus share options Start date: As soon as we find the right person Why this role exists Driftrock's product runs on a pragmatic Elixir and Phoenix LiveView stack, solving real marketing challenges for our B2B customers. As more of the world's biggest car brands come on board, we're growing our engineering team and the volume of data we process for them. Right now we're building lead qualification across communication channels and bringing it together in our Single Customer View, while optimising our event-driven architecture for growing workloads. You'll join a small, high-discipline squad, ship to production from your first weeks, and take on more scope and independence as you go, with real room to grow your craft and your career with us. We'll invest in your development, and you'll be working alongside engineers who care deeply about how they build and will help you raise your game. What you'll own You'll own the delivery of features within your squad, shipping well-tested, production-ready Elixir that moves our product and our customers' results forward, and growing your scope and independence as you go. Your first 90 days By day 30: you've found your feet in our codebase and domain, paired with the team, and shipped your first small changes to production. By day 60: you're picking up features independently, writing well-tested code and taking an active part in technical and product discussions. By day 90: you're a productive, trusted member of your squad, shipping regularly and starting to shape how we approach problems. What you'll be doing Build and ship product features in Elixir and Phoenix LiveView, from idea through to production, several times a week. Write well-tested, maintainable code using test-driven development, and take part in pairing and code reviews to keep quality high. Help shape the how and the why, bringing your own viewpoint to technical and product discussions and to our roadmap. Work across our event-driven architecture, building services that talk over APIs and RabbitMQ and handling a growing volume of customer data reliably. Use data and observability to understand how your changes behave in production and whether they're delivering value for customers. Grow your craft, learning from a team that cares about how it works, with a clear path toward senior over time. What you'll bring A solid foundation in computer science fundamentals, whether from a CS degree or equivalent demonstrable grounding in data structures, algorithms, complexity and how systems work under the hood. Some professional backend experience, ideally with Elixir or a similar language, and a genuine drive to deepen your Elixir skills. Some experience with web development, ideally server-rendered UI (we use LiveView with TailwindCSS). A habit of writing tested, maintainable code, and an interest in practices such as continuous delivery, TDD, pairing, code review and retrospectives. A data-driven mindset: you care whether the work genuinely helps customers, not just whether it ships. The judgement to use AI tools well: you use them to go faster, and your CS grounding means you can evaluate what they produce and steer away from suboptimal solutions rather than taking the output on faith. A desire to keep learning and growing, and to collaborate closely in a small team. Bonus points Production experience with Elixir, Erlang/OTP, Phoenix or LiveView. A background in Ruby or another functional language. Experience with event-driven systems, RabbitMQ, PostgreSQL or Redis. Exposure to Kubernetes or Google Cloud. Not sure you tick every box? Please apply anyway. Why Driftrock Driftrock's mission is to become the world-leading automotive and e-mobility marketing software platform, and help accelerate the transition to clean transport. We work with some of the world's biggest brands, including BMW, BYD, Mercedes-Benz and Volvo, and partner with the world's leading platforms, including Meta, Google, mobile.de and Auto Trader. We've been building since 2013, and our work enables billions of euros in vehicle sales every year. We're a close, fully remote team of 35 people across engineering, design, customer success, performance and commercial, spread across the world. That means your work has a real, visible impact on our product, our culture and how we operate. We're at the cutting edge of marketing technology, with plenty of room to unlock value from data and to help speed up the shift to electric vehicles. How we work is shaped by four values: We care: about our team, our customers, and the people who see the marketing messages that we power. Work isn't done until we can prove it's useful to both the consumer and the customer. Be that person: if something needs fixing, fix it. It's never someone else's problem. People-first: we put people at the core of everything, and never compromise security or privacy for results. Be better today than you were yesterday: we bake learning and continuous improvement into everything we do, for ourselves and our customers. In practice, this looks like weekly Monday Showcases where we share what we're learning, regular retros, a budget to attend the courses and conferences that grow you, Donut coffee pairings to stay connected, and an annual company Summit that brings the whole global team together in person. What's in it for you We're remote-first and flexible about how and where you work, with co-working space available if you want it. Alongside your salary: Share options in Driftrock, on founder-friendly, tax-efficient EMI terms, including the option to retain vested options after leaving (at board discretion). Comprehensive Vitality health cover: medical, dental, vision, hearing, mental-health support and therapy, cancer cover, a free Headspace subscription and Vitality rewards. 24 to 28 days' holiday (24 + 1 extra each year, capped at 28), plus bank holidays. Pension contributions, life assurance (3x salary) and income protection. Electric car salary-sacrifice scheme (Octopus): save up to 40%, with insurance, servicing and a charging perk included. Enhanced maternity and paternity leave. A learning budget for books, courses and conferences, plus time for personal goals. Perks and discounts via CharlieHR, and a BMW Group employee discount programme. International team members: We're remote-first and hire globally. While some UK-specific benefits are delivered differently abroad, we strive for genuine parity. Wherever you are, the standard package includes a comprehensive health plan, pension contributions, paid time off including local bank holidays, share options, enhanced maternity and paternity leave, a learning budget, and our flexible working culture. International team members are employed compliantly via an Employer of Record Our hiring process A short intro call. A conversation with the hiring manager. A practical task based on real challenges, never unpaid spec work. A final conversation with the team. Inclusion at Driftrock Driftrock is an equal-opportunity employer. We welcome applicants of every background, identity and life experience, and we're building a team that reflects the people our marketing reaches. We don't make decisions based on age, disability, gender, gender identity, marital status, race or ethnicity, religion or belief, or sexual orientation. If you need any adjustments to the application or interview process to do your best, just let us know, and we're glad to help. We will not be considering recruitment agencies for this role. By applying for this job you give us permission to store your data on our secure applicant tracking system and to contact you about Driftrock job opportunities. We process your data for recruitment purposes only and keep it until this role is filled, after which we will delete it or, with your agreement, keep it for similar future roles for up to 12 months. See our privacy policy at for how we comply with GDPR, including how to access, correct, delete or restrict the data we hold. You can lodge a complaint with the UK supervisory authority (the Information Commissioner's Office), or contact our DPO for any concerns.
We are looking for a Technical Project Manager in Lancaster to oversee the production of luxury furniture for yachts and residential projects. Based in historic Lancaster, just a stone's throw from the UNESCO World Heritage site of the Lake District, you'll enjoy vibrant city life and world class countryside on your doorstep. Responsibilities Oversee the production of bespoke and semi custom luxury furniture for yachts and residential projects, both freestanding and fitted. Act as a key decision maker, managing high-end projects around the world from start to finish. Understand and interpret technical drawings, ensuring designs are translated accurately for the client and into manufacture. Liaise with designers, clients, specialist manufacturers and suppliers, building strong working relationships. Manage project schedules, risks, budgets and quality control throughout the process. Carry out site visits as required, ensuring seamless delivery and installation. Support the workshop team with technical decisions and resolve challenges as they arise. Skills & Experience At least 5 years' experience in the furniture industry, with a proven track record of managing projects through to completion. Background in furniture making, design, or engineering. Strong understanding of furniture construction methods and materials. Confident in reviewing and working with CAD drawings (experience with Rhino3D or AutoCAD desirable). Proficient in Microsoft Windows software for scheduling, budgeting and communication. Excellent communication skills, with the ability to collaborate across teams and with clients. A friendly, solutions-focused approach, able to build and maintain productive relationships. Reporting to the Director of Operations. Independent role with autonomy to manage your work day. Opportunities to work with leading international design houses. Every project is different, offering variety and the satisfaction of delivering some of the highest quality furniture in the world. Salary £30,000-£50,000, dependent on experience. Hours Monday to Friday, permanent full-time position. Hybrid working between home and the Lancaster workshop. Benefits 25 days holiday plus bank holidays Relocation package available Company pension scheme Corporate gym membership Multiple electric car charging points onsite Ample car parking A team day each quarter Excellent career progression opportunities 1-1 personal development plan
09/07/2026
Full time
We are looking for a Technical Project Manager in Lancaster to oversee the production of luxury furniture for yachts and residential projects. Based in historic Lancaster, just a stone's throw from the UNESCO World Heritage site of the Lake District, you'll enjoy vibrant city life and world class countryside on your doorstep. Responsibilities Oversee the production of bespoke and semi custom luxury furniture for yachts and residential projects, both freestanding and fitted. Act as a key decision maker, managing high-end projects around the world from start to finish. Understand and interpret technical drawings, ensuring designs are translated accurately for the client and into manufacture. Liaise with designers, clients, specialist manufacturers and suppliers, building strong working relationships. Manage project schedules, risks, budgets and quality control throughout the process. Carry out site visits as required, ensuring seamless delivery and installation. Support the workshop team with technical decisions and resolve challenges as they arise. Skills & Experience At least 5 years' experience in the furniture industry, with a proven track record of managing projects through to completion. Background in furniture making, design, or engineering. Strong understanding of furniture construction methods and materials. Confident in reviewing and working with CAD drawings (experience with Rhino3D or AutoCAD desirable). Proficient in Microsoft Windows software for scheduling, budgeting and communication. Excellent communication skills, with the ability to collaborate across teams and with clients. A friendly, solutions-focused approach, able to build and maintain productive relationships. Reporting to the Director of Operations. Independent role with autonomy to manage your work day. Opportunities to work with leading international design houses. Every project is different, offering variety and the satisfaction of delivering some of the highest quality furniture in the world. Salary £30,000-£50,000, dependent on experience. Hours Monday to Friday, permanent full-time position. Hybrid working between home and the Lancaster workshop. Benefits 25 days holiday plus bank holidays Relocation package available Company pension scheme Corporate gym membership Multiple electric car charging points onsite Ample car parking A team day each quarter Excellent career progression opportunities 1-1 personal development plan
Service Desk AnalystApplylocations: Coldharbour Lane, Bristoltime type: Full timeposted on: Posted 2 Days Agojob requisition id: R57626 Job Summary: The Service Desk Analyst acts as the first point of contact for customers, providing triage, fault diagnosis and resolution across Intelliscape's transport technology platforms. The role is accountable for meeting SLA targets, ensuring timely resolution of incidents and maintaining high levels of customer satisfaction. This role operates within a live service environment where system availability, responsiveness and accuracy are critical. Job Description: Intelliscape, part of Modaxo, delivers intelligent transport systems used by UK Local Authorities to improve safety, reduce congestion and support enforcement operations. We are expanding our Service Desk team and are looking for a customer focused analyst to join our growing delivery function. Working Pattern: Monday to Friday, 37.5 hours per week. Shift work covering 0700 to 1900 Monday to Friday, on a changing weekly shift pattern currently rotating between 0700 to 1500, 0900 to 1700, and 1100 to 1900. Location Pattern: Hybrid, with at least two days per week in our office in North Bristol Responsibilities Incident and Request Management Log, triage and manage incidents through to resolution within SLA. Take ownership of tickets, ensuring proactive updates and clear communication. Escalate issues appropriately based on priority and impact. Monitoring and Operations Monitor live systems using alerting tools and respond to incidents in real time. Coordinate field support where remote resolution is not possible. Support commissioning and system go-live activities. Customer and Continuous Improvement Act as the primary customer contact for support queries. Maintain accurate ticket records for reporting and trend analysis. Provide feedback on recurring issues and service improvements. Prepare accurate costings and quotations for minor works. Other duties as required by your Line Manager. Person Specification Essential Experience in a customer facing or service environment, such as IT, call centre or retail. Strong analytical, problem solving and troubleshooting skills. Ability to multitask and effectively prioritise. Excellent written and verbal communication skills. Comfortable working in a structured, SLA driven environment. Confidence to discuss and share ideas for solutions to problems identified. Desirable Previous service desk or technical support experience. Familiarity with ticketing systems such as ZenDesk, Jira or ServiceNow. Practical experience or exposure to ITIL principles. Experience working with Local Authorities or within the Intelligent Transport industry. What You Will Gain Exposure to real time operational systems used by UK public sector clients. Structured training and development pathway. Opportunities to progress into 2nd Line, Service Management or other technical roles. Benefits We are always looking for talented, flexible and creative people to bring their best to Intelliscape. In return we offer generous rewards, a fantastic work life balance, and excellent career and training opportunities for everyone who joins. Salary: £28,000 per annum. Discretionary bonus. 25 days annual leave plus bank holidays. Option to buy or sell additional leave. Flexi time, up to 16 hours per month. Private medical insurance with family cover, and an Employee Assistance Programme. Pension matched up to 5 percent. Life assurance at 4 times annual salary. Annual talent reviews and development cycles. Annual wellbeing day. Social and sports events. Professional membership reimbursement. Free parking, EV charging and onsite showers. Additional leave for Armed Forces reservists.
06/07/2026
Full time
Service Desk AnalystApplylocations: Coldharbour Lane, Bristoltime type: Full timeposted on: Posted 2 Days Agojob requisition id: R57626 Job Summary: The Service Desk Analyst acts as the first point of contact for customers, providing triage, fault diagnosis and resolution across Intelliscape's transport technology platforms. The role is accountable for meeting SLA targets, ensuring timely resolution of incidents and maintaining high levels of customer satisfaction. This role operates within a live service environment where system availability, responsiveness and accuracy are critical. Job Description: Intelliscape, part of Modaxo, delivers intelligent transport systems used by UK Local Authorities to improve safety, reduce congestion and support enforcement operations. We are expanding our Service Desk team and are looking for a customer focused analyst to join our growing delivery function. Working Pattern: Monday to Friday, 37.5 hours per week. Shift work covering 0700 to 1900 Monday to Friday, on a changing weekly shift pattern currently rotating between 0700 to 1500, 0900 to 1700, and 1100 to 1900. Location Pattern: Hybrid, with at least two days per week in our office in North Bristol Responsibilities Incident and Request Management Log, triage and manage incidents through to resolution within SLA. Take ownership of tickets, ensuring proactive updates and clear communication. Escalate issues appropriately based on priority and impact. Monitoring and Operations Monitor live systems using alerting tools and respond to incidents in real time. Coordinate field support where remote resolution is not possible. Support commissioning and system go-live activities. Customer and Continuous Improvement Act as the primary customer contact for support queries. Maintain accurate ticket records for reporting and trend analysis. Provide feedback on recurring issues and service improvements. Prepare accurate costings and quotations for minor works. Other duties as required by your Line Manager. Person Specification Essential Experience in a customer facing or service environment, such as IT, call centre or retail. Strong analytical, problem solving and troubleshooting skills. Ability to multitask and effectively prioritise. Excellent written and verbal communication skills. Comfortable working in a structured, SLA driven environment. Confidence to discuss and share ideas for solutions to problems identified. Desirable Previous service desk or technical support experience. Familiarity with ticketing systems such as ZenDesk, Jira or ServiceNow. Practical experience or exposure to ITIL principles. Experience working with Local Authorities or within the Intelligent Transport industry. What You Will Gain Exposure to real time operational systems used by UK public sector clients. Structured training and development pathway. Opportunities to progress into 2nd Line, Service Management or other technical roles. Benefits We are always looking for talented, flexible and creative people to bring their best to Intelliscape. In return we offer generous rewards, a fantastic work life balance, and excellent career and training opportunities for everyone who joins. Salary: £28,000 per annum. Discretionary bonus. 25 days annual leave plus bank holidays. Option to buy or sell additional leave. Flexi time, up to 16 hours per month. Private medical insurance with family cover, and an Employee Assistance Programme. Pension matched up to 5 percent. Life assurance at 4 times annual salary. Annual talent reviews and development cycles. Annual wellbeing day. Social and sports events. Professional membership reimbursement. Free parking, EV charging and onsite showers. Additional leave for Armed Forces reservists.
