Tech Lead MLOps - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands-on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high-quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands-on in the codebase, especially when the team is dealing with ambiguity, cross-system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential: Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the product is high-quality data and you can speak the language of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross-functional projects. You can balance hands-on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high-stakes decision-making. Bonus: A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field Experience building and maintaining analytics systems Experience with Python, Snowflake, or PostgreSQL Experience working on feature-management systems such as feature services or features stores An understanding of complex data systems, including event-sourced data models The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links: iwoca benefits & policies Interview welcome pack
16/06/2026
Full time
Tech Lead MLOps - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands-on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high-quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands-on in the codebase, especially when the team is dealing with ambiguity, cross-system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential: Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the product is high-quality data and you can speak the language of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross-functional projects. You can balance hands-on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high-stakes decision-making. Bonus: A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field Experience building and maintaining analytics systems Experience with Python, Snowflake, or PostgreSQL Experience working on feature-management systems such as feature services or features stores An understanding of complex data systems, including event-sourced data models The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links: iwoca benefits & policies Interview welcome pack
Tech Lead - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands on in the codebase, especially when the team is dealing with ambiguity, cross system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models. Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the 'product' is high quality data and you can 'speak the language' of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross functional projects. You can balance hands on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high stakes decision making. Bonus A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field. Experience building and maintaining analytics systems. Experience with Python, Snowflake, or PostgreSQL. Experience working on feature management systems such as feature services or features stores. An understanding of complex data systems, including event sourced data models. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open minded, so definitely include your salary goals with your application. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year. A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
16/06/2026
Full time
Tech Lead - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands on in the codebase, especially when the team is dealing with ambiguity, cross system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models. Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the 'product' is high quality data and you can 'speak the language' of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross functional projects. You can balance hands on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high stakes decision making. Bonus A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field. Experience building and maintaining analytics systems. Experience with Python, Snowflake, or PostgreSQL. Experience working on feature management systems such as feature services or features stores. An understanding of complex data systems, including event sourced data models. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open minded, so definitely include your salary goals with your application. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year. A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Grade/Salary: £45,000-£65,000 per year Location: Hybrid - on-site typically 2-6 days a month Contract type: Permanent Travel: Occasional requirement to attend client sites typically in Milton Keynes and London Hours: 37 hours Reporting to: Ant Wynne The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive Power Platform Developer to join our Data Science team. This position is ideal for someone with a strong analytical mind and a strong sense of responsibility, essential for managing complex projects and meeting deadlines and budgets effectively. In this role, you will be responsible for delivering client-facing roles primarily to support clients evolving from legacy tools to modern cloud-based information management solutions. You will be a primary point of contact for internal and external stakeholders providing core expertise in Data structures, Microsoft Power Platform and other Client database migration expertise. You will play a crucial role in our ongoing quest to streamline customer operations, enhance productivity and integrate data seamlessly, developing innovative solutions to enable us to provide customers with powerful data insights. You will collaborate closely with stakeholders, both internal and external, to understand user needs, operational challenges, gather requirements and provide tailored technical solutions. Public sector projects make a real impact on people's lives. SVGC support the public sector to make great decisions. This role is ideally suited to someone who wants to proactively contribute to the success of the UK Public Sector. Key Project Overview SVGC provides Digital Archive and Records Management (DRAM) services in support of client Knowledge and Information Management (KIM) functions. Already delivering solutions to a range of Government departments, all major and minor government departments have needs to transition and modernise. The SVGC DRAM includes unique and leading-edge technology including proven AI solutions and many in development. The role needs to be responsive and flexible. SVGC's solutions have been heralded across government as "the only game in town" when it comes to the needs of effective digital data records management. Responsibilities Your main responsibilities will be to Application Development and Customisation Define, design, implement and support applications tailored to customers specific business needs. Develop and deploy Power Platform solutions. Develop and implement user testing routines and review feedback from stakeholders to resolve issues and ensure solutions meet customer requirements. Track development of projects using industry standard platforms. Business Process Automation Utilise Power Automate to streamline workflows, reduce manual intervention, human error and thus improve efficiency - including data management, approval processes, notifications and document management. Data Integration and Management Integrate Microsoft Dataverse, SQL Server, SharePoint and third-party APIs to ensure a seamless data flow between systems. Assist with the integration of internal and external IT systems. Power BI Dashboard and Report Development Build interactive and visually appealing dashboards and reports in Power BI, facilitating the ability to monitor performance and identify trends. Prepare technical documentation, including user guides and process documentation. Security and Compliance Ensure Power Platform solutions align with company, customer and industry regulations. Guarantee applications are built with proper security protocols, including role-based access control (RBAC) and data encryption. Project Collaboration and Support Work cross-functionally, coordinating with business analysts, designers and IT administrators to deliver successful solutions. Provide ongoing support to resolve issues and optimise applications as business needs evolve. Design and deliver training and support to end-users. The Person Currently hold Security Checked (SC) Or ability to become SC cleared. Have a blend of technical expertise and problem-solving ability. Have the ability to understand business processing including automation workflows, system integration and process mapping. Have knowledge of security and compliance requirements including data governance, role-based access and cyber security best practices Have a strong analytical mindset with the ability to identify and translate business requirements into technical solutions. Have proven experience in Power Platform expertise including Power Apps, Power Automate, Power BI and Power Virtual Agents. Have experience in Programming including, SQL, DAX, Power Query (M), Excel macros and Python. Have experience in designing Data Structures, Database Management including Microsoft Dataverse, SQL Server, SharePoint and Common Data Model. Have familiarity with project management methodologies including Agile and Waterfall. Have strong interpersonal skills so as to communicate confidently and competently technical information to technical and non-technical stakeholders. Have experience in producing high quality, thorough documentation. Have a genuine enthusiasm for the IT and Software Ecosystem and a keen interest in your continuing professional development in relation to best practices within the Microsoft Power Platform. Hold a degree in a mathematical based subject or other relevant qualifications or vocational experience. Hold a relevant and current Microsoft Certification or a willingness to undertake and achieve certification. Has experience of turning business processes into an efficient technical solution within the Microsoft ecosystem. Can understand the complexity and functions of a legacy IT system and re implement it using modern solutions. Have experience of tools for development support e.g. Confluence, JIRA, and Git. Ability to extend SC clearance to Developed Vetting (DV). Seeing the Big Picture Be alert to emerging issues and trends which might impact or benefit own and work Develop an understanding of own area's strategy and how this contributes to Company priorities Ensure own area/team activities are aligned to Company priorities Actively seek out and share experience to develop understanding and knowledge of own work and of team's business area Seek to understand how the services, activities and strategies in the area work together to create value for the customer/end user Changing and Improving Find ways to improve systems and structures to deliver with more streamlined resources Regularly review procedures or systems with teams to identify improvements and simplify processes and decision making Be prepared to take managed risks, ensuring these are planned and their impact assessed Actively encourage ideas from a wide range of sources and stakeholders and use these to inform own thinking Be willing to meet the challenges of difficult or complex changes, encouraging and supporting others to do the same Prepare for and respond appropriately to the range of possible effects that change may have on own role/team Making Effective Decisions Make decisions when they are needed, even if they prove difficult or unpopular Identify a broad range of relevant and credible information sources and recognise the need to collect new data when necessary, from internal and external sources Recognize patterns and trends in a wide range of evidence/ data and draw key conclusions, outlining costs, benefits, risks and potential responses Ensure all government and public data and information is treated with care in accordance with security procedures and protocols Recognise scope of own authority for decision making and empower team members to make decisions Invite challenge and where appropriate involve others in decision making to help build engagement and present robust recommendations Leading and Communicating Continually communicate with staff, helping to clarify goals and activities and the links between these and Company strategy Recognise, respect and reward the contribution and achievements of others, valuing difference Communicate in a straightforward, honest and engaging manner with all stakeholders and stand ground when needed Communicate using appropriate styles, methods and timing, including digital channels, to maximise understanding and impact Promote the work of the Company and play an active part in supporting the SVGC Team values and culture Role model enthusiasm and energy about their work and encourage others to do the same Collaborating and Partnering Establish relationships with a range of stakeholders to support delivery of business outcomes Act as a team player, investing time to generate a common focus and genuine team spirit Actively seek input from a diverse range of people Readily share resources to support higher priority work, showing pragmatism and support for the shared goals of the organization Deal with conflict in a prompt, calm and constructive manner Encourage collaborative team working within own team and across the Company Building Capability for All . click apply for full job details
14/06/2026
Full time
Grade/Salary: £45,000-£65,000 per year Location: Hybrid - on-site typically 2-6 days a month Contract type: Permanent Travel: Occasional requirement to attend client sites typically in Milton Keynes and London Hours: 37 hours Reporting to: Ant Wynne The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive Power Platform Developer to join our Data Science team. This position is ideal for someone with a strong analytical mind and a strong sense of responsibility, essential for managing complex projects and meeting deadlines and budgets effectively. In this role, you will be responsible for delivering client-facing roles primarily to support clients evolving from legacy tools to modern cloud-based information management solutions. You will be a primary point of contact for internal and external stakeholders providing core expertise in Data structures, Microsoft Power Platform and other Client database migration expertise. You will play a crucial role in our ongoing quest to streamline customer operations, enhance productivity and integrate data seamlessly, developing innovative solutions to enable us to provide customers with powerful data insights. You will collaborate closely with stakeholders, both internal and external, to understand user needs, operational challenges, gather requirements and provide tailored technical solutions. Public sector projects make a real impact on people's lives. SVGC support the public sector to make great decisions. This role is ideally suited to someone who wants to proactively contribute to the success of the UK Public Sector. Key Project Overview SVGC provides Digital Archive and Records Management (DRAM) services in support of client Knowledge and Information Management (KIM) functions. Already delivering solutions to a range of Government departments, all major and minor government departments have needs to transition and modernise. The SVGC DRAM includes unique and leading-edge technology including proven AI solutions and many in development. The role needs to be responsive and flexible. SVGC's solutions have been heralded across government as "the only game in town" when it comes to the needs of effective digital data records management. Responsibilities Your main responsibilities will be to Application Development and Customisation Define, design, implement and support applications tailored to customers specific business needs. Develop and deploy Power Platform solutions. Develop and implement user testing routines and review feedback from stakeholders to resolve issues and ensure solutions meet customer requirements. Track development of projects using industry standard platforms. Business Process Automation Utilise Power Automate to streamline workflows, reduce manual intervention, human error and thus improve efficiency - including data management, approval processes, notifications and document management. Data Integration and Management Integrate Microsoft Dataverse, SQL Server, SharePoint and third-party APIs to ensure a seamless data flow between systems. Assist with the integration of internal and external IT systems. Power BI Dashboard and Report Development Build interactive and visually appealing dashboards and reports in Power BI, facilitating the ability to monitor performance and identify trends. Prepare technical documentation, including user guides and process documentation. Security and Compliance Ensure Power Platform solutions align with company, customer and industry regulations. Guarantee applications are built with proper security protocols, including role-based access control (RBAC) and data encryption. Project Collaboration and Support Work cross-functionally, coordinating with business analysts, designers and IT administrators to deliver successful solutions. Provide ongoing support to resolve issues and optimise applications as business needs evolve. Design and deliver training and support to end-users. The Person Currently hold Security Checked (SC) Or ability to become SC cleared. Have a blend of technical expertise and problem-solving ability. Have the ability to understand business processing including automation workflows, system integration and process mapping. Have knowledge of security and compliance requirements including data governance, role-based access and cyber security best practices Have a strong analytical mindset with the ability to identify and translate business requirements into technical solutions. Have proven experience in Power Platform expertise including Power Apps, Power Automate, Power BI and Power Virtual Agents. Have experience in Programming including, SQL, DAX, Power Query (M), Excel macros and Python. Have experience in designing Data Structures, Database Management including Microsoft Dataverse, SQL Server, SharePoint and Common Data Model. Have familiarity with project management methodologies including Agile and Waterfall. Have strong interpersonal skills so as to communicate confidently and competently technical information to technical and non-technical stakeholders. Have experience in producing high quality, thorough documentation. Have a genuine enthusiasm for the IT and Software Ecosystem and a keen interest in your continuing professional development in relation to best practices within the Microsoft Power Platform. Hold a degree in a mathematical based subject or other relevant qualifications or vocational experience. Hold a relevant and current Microsoft Certification or a willingness to undertake and achieve certification. Has experience of turning business processes into an efficient technical solution within the Microsoft ecosystem. Can understand the complexity and functions of a legacy IT system and re implement it using modern solutions. Have experience of tools for development support e.g. Confluence, JIRA, and Git. Ability to extend SC clearance to Developed Vetting (DV). Seeing the Big Picture Be alert to emerging issues and trends which might impact or benefit own and work Develop an understanding of own area's strategy and how this contributes to Company priorities Ensure own area/team activities are aligned to Company priorities Actively seek out and share experience to develop understanding and knowledge of own work and of team's business area Seek to understand how the services, activities and strategies in the area work together to create value for the customer/end user Changing and Improving Find ways to improve systems and structures to deliver with more streamlined resources Regularly review procedures or systems with teams to identify improvements and simplify processes and decision making Be prepared to take managed risks, ensuring these are planned and their impact assessed Actively encourage ideas from a wide range of sources and stakeholders and use these to inform own thinking Be willing to meet the challenges of difficult or complex changes, encouraging and supporting others to do the same Prepare for and respond appropriately to the range of possible effects that change may have on own role/team Making Effective Decisions Make decisions when they are needed, even if they prove difficult or unpopular Identify a broad range of relevant and credible information sources and recognise the need to collect new data when necessary, from internal and external sources Recognize patterns and trends in a wide range of evidence/ data and draw key conclusions, outlining costs, benefits, risks and potential responses Ensure all government and public data and information is treated with care in accordance with security procedures and protocols Recognise scope of own authority for decision making and empower team members to make decisions Invite challenge and where appropriate involve others in decision making to help build engagement and present robust recommendations Leading and Communicating Continually communicate with staff, helping to clarify goals and activities and the links between these and Company strategy Recognise, respect and reward the contribution and achievements of others, valuing difference Communicate in a straightforward, honest and engaging manner with all stakeholders and stand ground when needed Communicate using appropriate styles, methods and timing, including digital channels, to maximise understanding and impact Promote the work of the Company and play an active part in supporting the SVGC Team values and culture Role model enthusiasm and energy about their work and encourage others to do the same Collaborating and Partnering Establish relationships with a range of stakeholders to support delivery of business outcomes Act as a team player, investing time to generate a common focus and genuine team spirit Actively seek input from a diverse range of people Readily share resources to support higher priority work, showing pragmatism and support for the shared goals of the organization Deal with conflict in a prompt, calm and constructive manner Encourage collaborative team working within own team and across the Company Building Capability for All . click apply for full job details
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the cause of death worldwide, using cutting edge technology. The flagship product - an AI driven, non invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis - provides a color coded, 3D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI driven non invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. CT Applications Specialist - HeartFlow EMEA Location: United Kingdom, field based with national travel Function: Clinical Applications / Customer Success Reports to: EMEA Leader Role Overview The CT Applications Specialist is responsible for enabling the safe, effective, and consistent adoption of HeartFlow solutions across hospitals in EMEA. The role combines advanced cardiac CT expertise with structured education for radiologists, radiographers, and cardiologists. The specialist supports customers from implementation through long term optimization, working closely with commercial, marketing, and medical teams to build clinical confidence and drive sustainable utilization. Key Responsibilities Customer Education and Training Deliver structured training programs for radiologists, radiographers, and cardiologists covering patient preparation, acquisition, reconstruction, and image quality requirements. Develop competency based education pathways for radiographers to support consistent CCTA quality. Provide one to one coaching, classroom based sessions, and virtual learning modules. Assess learning outcomes and document customer proficiency and adoption. Radiology and Radiographer Engagement: Act as the primary clinical liaison for radiology departments and CT modality leads. Support protocol optimization across major scanner platforms. Facilitate peer to peer exchange and best practice forums for radiographers across the UK and EMEA. Contribute to the development of education standards in cardiac CT. Clinical Support Provide on site and remote applications support for HeartFlow analyses. Troubleshoot image quality issues and workflow barriers. Participate in clinical discussions related to results interpretation and appropriate use. Capture product feedback and elevate technical issues as needed. Collaboration with Commercial and Marketing Teams Partner with Marketing to design education programs, workshops, and user meetings in the UK and across EMEA. Support the creation of educational materials, case libraries, and digital content. Participate in congresses, roadshows, and customer events as clinical faculty. Align with commercial teams to support implementation and value realization. Program Optimization Evaluate customer CT pathways and recommend process improvements. Maintain training records and customer engagement logs in company systems. Mentor new applications specialists and share best practices across the team. Required Qualifications Registered Radiographer or equivalent UK clinical qualification. Minimum of 5 years' experience in cardiac CT imaging. Expert knowledge of CCTA acquisition and reconstruction. Strong presentation and teaching skills, including confidence presenting to large audiences. Strong communication and stakeholder engagement skills. Highly organized, self starting, and execution oriented. Hands on approach with strong operational focus. Ability to travel up to 70-80% across the EMEA region. Preferred Qualifications Experience leading radiographer education programs. Familiarity with HeartFlow technology and/or CT FFR concepts. Experience across multiple CT vendor platforms. Involvement in professional societies, faculty roles, or teaching activities. Core Competencies Clinical credibility, communication, stakeholder management, problem solving, teamwork, organizational discipline, and commitment to patient centered care. Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.
14/06/2026
Full time
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the cause of death worldwide, using cutting edge technology. The flagship product - an AI driven, non invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis - provides a color coded, 3D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI driven non invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. CT Applications Specialist - HeartFlow EMEA Location: United Kingdom, field based with national travel Function: Clinical Applications / Customer Success Reports to: EMEA Leader Role Overview The CT Applications Specialist is responsible for enabling the safe, effective, and consistent adoption of HeartFlow solutions across hospitals in EMEA. The role combines advanced cardiac CT expertise with structured education for radiologists, radiographers, and cardiologists. The specialist supports customers from implementation through long term optimization, working closely with commercial, marketing, and medical teams to build clinical confidence and drive sustainable utilization. Key Responsibilities Customer Education and Training Deliver structured training programs for radiologists, radiographers, and cardiologists covering patient preparation, acquisition, reconstruction, and image quality requirements. Develop competency based education pathways for radiographers to support consistent CCTA quality. Provide one to one coaching, classroom based sessions, and virtual learning modules. Assess learning outcomes and document customer proficiency and adoption. Radiology and Radiographer Engagement: Act as the primary clinical liaison for radiology departments and CT modality leads. Support protocol optimization across major scanner platforms. Facilitate peer to peer exchange and best practice forums for radiographers across the UK and EMEA. Contribute to the development of education standards in cardiac CT. Clinical Support Provide on site and remote applications support for HeartFlow analyses. Troubleshoot image quality issues and workflow barriers. Participate in clinical discussions related to results interpretation and appropriate use. Capture product feedback and elevate technical issues as needed. Collaboration with Commercial and Marketing Teams Partner with Marketing to design education programs, workshops, and user meetings in the UK and across EMEA. Support the creation of educational materials, case libraries, and digital content. Participate in congresses, roadshows, and customer events as clinical faculty. Align with commercial teams to support implementation and value realization. Program Optimization Evaluate customer CT pathways and recommend process improvements. Maintain training records and customer engagement logs in company systems. Mentor new applications specialists and share best practices across the team. Required Qualifications Registered Radiographer or equivalent UK clinical qualification. Minimum of 5 years' experience in cardiac CT imaging. Expert knowledge of CCTA acquisition and reconstruction. Strong presentation and teaching skills, including confidence presenting to large audiences. Strong communication and stakeholder engagement skills. Highly organized, self starting, and execution oriented. Hands on approach with strong operational focus. Ability to travel up to 70-80% across the EMEA region. Preferred Qualifications Experience leading radiographer education programs. Familiarity with HeartFlow technology and/or CT FFR concepts. Experience across multiple CT vendor platforms. Involvement in professional societies, faculty roles, or teaching activities. Core Competencies Clinical credibility, communication, stakeholder management, problem solving, teamwork, organizational discipline, and commitment to patient centered care. Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.
Tech Lead - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands on in the codebase, especially when the team is dealing with ambiguity, cross system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models. Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the 'product' is high quality data and you can 'speak the language' of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross functional projects. You can balance hands on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high stakes decision making. Bonus A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field. Experience building and maintaining analytics systems. Experience with Python, Snowflake, or PostgreSQL. Experience working on feature management systems such as feature services or features stores. An understanding of complex data systems, including event sourced data models. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open minded, so definitely include your salary goals with your application. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year. A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
13/06/2026
Full time
Tech Lead - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands on in the codebase, especially when the team is dealing with ambiguity, cross system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models. Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the 'product' is high quality data and you can 'speak the language' of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross functional projects. You can balance hands on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high stakes decision making. Bonus A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field. Experience building and maintaining analytics systems. Experience with Python, Snowflake, or PostgreSQL. Experience working on feature management systems such as feature services or features stores. An understanding of complex data systems, including event sourced data models. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open minded, so definitely include your salary goals with your application. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year. A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Tech Lead MLOps - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands-on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high-quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands-on in the codebase, especially when the team is dealing with ambiguity, cross-system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential: Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the product is high-quality data and you can speak the language of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross-functional projects. You can balance hands-on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high-stakes decision-making. Bonus: A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field Experience building and maintaining analytics systems Experience with Python, Snowflake, or PostgreSQL Experience working on feature-management systems such as feature services or features stores An understanding of complex data systems, including event-sourced data models The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links: iwoca benefits & policies Interview welcome pack
13/06/2026
Full time
Tech Lead MLOps - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands-on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high-quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands-on in the codebase, especially when the team is dealing with ambiguity, cross-system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential: Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the product is high-quality data and you can speak the language of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross-functional projects. You can balance hands-on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high-stakes decision-making. Bonus: A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field Experience building and maintaining analytics systems Experience with Python, Snowflake, or PostgreSQL Experience working on feature-management systems such as feature services or features stores An understanding of complex data systems, including event-sourced data models The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links: iwoca benefits & policies Interview welcome pack
DV Cleared End User Computing Technical Lead 720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 Months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and lifecycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return 720 Per Day, Inside IR35 6 Months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
12/06/2026
Contractor
DV Cleared End User Computing Technical Lead 720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 Months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and lifecycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return 720 Per Day, Inside IR35 6 Months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
DV Cleared End User Computing Technical Lead £720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and life cycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return £720 Per Day, Inside IR35 6 months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
12/06/2026
Contractor
DV Cleared End User Computing Technical Lead £720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and life cycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return £720 Per Day, Inside IR35 6 months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Network Engineer - MOD SC cleared We require an experienced Network Engineer to work fully on client site in Barrow in Furness. You will be working in collaboration with Client Project Managers, SMEs and Architects to deliver projects on time and above expectation. You will be working closely with support teams and other functions to ensure seamless integration of project work to the Run service. Responsibilities - Undertaking a range of equipment installations and configuration activities for complex or high business impact solutions. Performing infrastructure surveys, wired and wireless. Get involved in office moves, adds, changes Perform technical refresh of network hardware and cabling. Configuring core infrastructure components e.g. Switches, routers, firewalls, load balancers, voice systems etc. Performing impact assessments on large or complex networks. Performing testing to pre-determined plans and analyse results. Experience: Expected to have undertaken other Network Engineering roles for at least 5 years. Have demonstrable experience of configuring Network systems, switching, routing, firewalling, load balancing and voice. Will typically be qualified to Cisco CCNA level or vendor equivalent accreditations Will be able to demonstrate knowledge of networks including network security, virtual private networking (VPN) converged networks and broadband technologies. Will have the ability to install, configure and troubleshoot LAN/WAN/Voice network Infrastructures for enterprise organisations. Understand racking, cabling and containment systems and standards. An advantage will be Subject Matter Expert in one or more areas Demonstrates behavioural competencies associated with frequent change, urgency and versatility Will be aware of Company values and demonstrate adherence to them Special Requirements or Accreditations: Required to work 5 days per week in Barrow-in-Furness site. Be a sole UK National. Will not have left the country for more than 28 consecutive days within the last 5 years. JBRP1_UKTJ
11/06/2026
Full time
Network Engineer - MOD SC cleared We require an experienced Network Engineer to work fully on client site in Barrow in Furness. You will be working in collaboration with Client Project Managers, SMEs and Architects to deliver projects on time and above expectation. You will be working closely with support teams and other functions to ensure seamless integration of project work to the Run service. Responsibilities - Undertaking a range of equipment installations and configuration activities for complex or high business impact solutions. Performing infrastructure surveys, wired and wireless. Get involved in office moves, adds, changes Perform technical refresh of network hardware and cabling. Configuring core infrastructure components e.g. Switches, routers, firewalls, load balancers, voice systems etc. Performing impact assessments on large or complex networks. Performing testing to pre-determined plans and analyse results. Experience: Expected to have undertaken other Network Engineering roles for at least 5 years. Have demonstrable experience of configuring Network systems, switching, routing, firewalling, load balancing and voice. Will typically be qualified to Cisco CCNA level or vendor equivalent accreditations Will be able to demonstrate knowledge of networks including network security, virtual private networking (VPN) converged networks and broadband technologies. Will have the ability to install, configure and troubleshoot LAN/WAN/Voice network Infrastructures for enterprise organisations. Understand racking, cabling and containment systems and standards. An advantage will be Subject Matter Expert in one or more areas Demonstrates behavioural competencies associated with frequent change, urgency and versatility Will be aware of Company values and demonstrate adherence to them Special Requirements or Accreditations: Required to work 5 days per week in Barrow-in-Furness site. Be a sole UK National. Will not have left the country for more than 28 consecutive days within the last 5 years. JBRP1_UKTJ
SQL Solaris DBA - MUST HAVE MOD SC CLEARANCE - Barrow in Furness, Cumbria - 3 months+/RATE: £481 per day + expenses (inside IR35) One of our Blue Chip Clients is urgently looking for a SQL Solaris DBA. Please find some details below: CONTRACTOR MUST BE MOD SC CLEARED (active) AND BE A SOLE UK NATIONAL (only UK nationality) The candidates MOD SC must have been actively used within the last 12 months The candidate must have 3 months left on their SC clearance to allow time for interview, offer and transfer of clearance MUST BE PAYE THROUGH UMBRELLA Role Description: MUST HAVE: deep expertise in SQL and Solaris. A database administrators' role which may include Oracle, SQL Server, MySQL and Postgres to work on security clients. Preferable candidate will have experience in them all, but this isn't essential. This will cover Business as Usual and some project work. Early versions of these technologies would also be advantageous The focus of your role Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both internal and external Project Managers Possess exceptional customer handling skills Your skills and experience You will have a minimum of three years' experience in Database administration, this can be in any of the technologies listed above. Be able to work alone and in a team. Have excellent Oral and written communication skills. (Required for documentation) Be able to travel to other parts of the UK when requested to do so. Preferably Oracle or Microsoft Certified. Special Requirements or Accreditations Be a sole UK National Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
10/06/2026
Contractor
SQL Solaris DBA - MUST HAVE MOD SC CLEARANCE - Barrow in Furness, Cumbria - 3 months+/RATE: £481 per day + expenses (inside IR35) One of our Blue Chip Clients is urgently looking for a SQL Solaris DBA. Please find some details below: CONTRACTOR MUST BE MOD SC CLEARED (active) AND BE A SOLE UK NATIONAL (only UK nationality) The candidates MOD SC must have been actively used within the last 12 months The candidate must have 3 months left on their SC clearance to allow time for interview, offer and transfer of clearance MUST BE PAYE THROUGH UMBRELLA Role Description: MUST HAVE: deep expertise in SQL and Solaris. A database administrators' role which may include Oracle, SQL Server, MySQL and Postgres to work on security clients. Preferable candidate will have experience in them all, but this isn't essential. This will cover Business as Usual and some project work. Early versions of these technologies would also be advantageous The focus of your role Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both internal and external Project Managers Possess exceptional customer handling skills Your skills and experience You will have a minimum of three years' experience in Database administration, this can be in any of the technologies listed above. Be able to work alone and in a team. Have excellent Oral and written communication skills. (Required for documentation) Be able to travel to other parts of the UK when requested to do so. Preferably Oracle or Microsoft Certified. Special Requirements or Accreditations Be a sole UK National Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Network Engineer - MUST HAVE MOD SC CLEARANCE - Barrow in Furness, Cumbria - 3 months+/RATE: £525 per day + expenses (inside IR35) One of our Blue Chip Clients is urgently looking for a Network Engineer. Please find some details below: CONTRACTOR MUST BE MOD SC CLEARED AND SOLE UK NATIONAL (no more than 28 days outside the UK during the last 5 years) The candidates MOD SC must have been actively used within the last 12 months The candidate must have 3 months left on their SC clearance to allow time for interview, offer and transfer of clearance Role Description: You will be working on a client site, in collaboration with Project Managers, SMEs and Architects to deliver projects on time and above customer expectation. You will be working closely with support teams and other functions to ensure seamless integration of project work to the Run service. The focus of your role: Undertaking a range of equipment installations and configuration activities for complex or high business impact solutions. Performing infrastructure surveys, wired and wireless. Get involved in office moves, adds, changes. Perform technical refresh of network hardware and cabling. Configuring core infrastructure components eg Switches, Routers, Firewalls, load balancers, voice systems etc Performing impact assessments on large or complex networks. Performing testing to pre-determined plans and analyse results. What you will bring: Expected to have undertaken other Network Engineering roles for at least 5 years. Have demonstrable experience of configuring Network systems, switching, routing, Firewalling, load balancing and voice. Will typically be qualified to Cisco CCNA level or vendor equivalent accreditations. Will be able to demonstrate knowledge of networks including network security, virtual private networking (VPN) converged networks and broadband technologies. Will have the ability to install, configure and troubleshoot LAN/WAN/Voice network Infrastructures for enterprise organisations. Understand racking, cabling and containment systems and standards. An advantage will be Subject Matter Expert in one or more areas. Demonstrates behavioural competencies associated with frequent change, urgency and versatility Will be aware of Company values and demonstrate adherence to them Special Requirements or Accreditations: Required to work 5 days per week in Barrow-in-Furness site. Be a sole UK National. Will not have left the country for more than 28 consecutive days within the last 5 years. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
10/06/2026
Contractor
Network Engineer - MUST HAVE MOD SC CLEARANCE - Barrow in Furness, Cumbria - 3 months+/RATE: £525 per day + expenses (inside IR35) One of our Blue Chip Clients is urgently looking for a Network Engineer. Please find some details below: CONTRACTOR MUST BE MOD SC CLEARED AND SOLE UK NATIONAL (no more than 28 days outside the UK during the last 5 years) The candidates MOD SC must have been actively used within the last 12 months The candidate must have 3 months left on their SC clearance to allow time for interview, offer and transfer of clearance Role Description: You will be working on a client site, in collaboration with Project Managers, SMEs and Architects to deliver projects on time and above customer expectation. You will be working closely with support teams and other functions to ensure seamless integration of project work to the Run service. The focus of your role: Undertaking a range of equipment installations and configuration activities for complex or high business impact solutions. Performing infrastructure surveys, wired and wireless. Get involved in office moves, adds, changes. Perform technical refresh of network hardware and cabling. Configuring core infrastructure components eg Switches, Routers, Firewalls, load balancers, voice systems etc Performing impact assessments on large or complex networks. Performing testing to pre-determined plans and analyse results. What you will bring: Expected to have undertaken other Network Engineering roles for at least 5 years. Have demonstrable experience of configuring Network systems, switching, routing, Firewalling, load balancing and voice. Will typically be qualified to Cisco CCNA level or vendor equivalent accreditations. Will be able to demonstrate knowledge of networks including network security, virtual private networking (VPN) converged networks and broadband technologies. Will have the ability to install, configure and troubleshoot LAN/WAN/Voice network Infrastructures for enterprise organisations. Understand racking, cabling and containment systems and standards. An advantage will be Subject Matter Expert in one or more areas. Demonstrates behavioural competencies associated with frequent change, urgency and versatility Will be aware of Company values and demonstrate adherence to them Special Requirements or Accreditations: Required to work 5 days per week in Barrow-in-Furness site. Be a sole UK National. Will not have left the country for more than 28 consecutive days within the last 5 years. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Experis - ManpowerGroup is seeking a Lead Database Administrator to oversee critical database services in a public sector environment. This senior role combines hands-on management and strategic design across various platforms, ensuring high availability and performance for business-critical systems. The successful candidate will lead database administration, resolve complex issues, and implement robust strategies while collaborating with key stakeholders. Active DV Clearance is mandatory for this position.
09/06/2026
Full time
Experis - ManpowerGroup is seeking a Lead Database Administrator to oversee critical database services in a public sector environment. This senior role combines hands-on management and strategic design across various platforms, ensuring high availability and performance for business-critical systems. The successful candidate will lead database administration, resolve complex issues, and implement robust strategies while collaborating with key stakeholders. Active DV Clearance is mandatory for this position.
Job Title: DV Cleared Service Delivery Manager (Process Owner) Location: Basingstoke Rate: £600 per day Contract: Contractor (until 31/05/2027) Clearance: Must be willing and eligible to go through the DV Clearance process Working Pattern: Monday to Friday, fully on site Are you a proactive, customer-focused professional with a passion for delivering IT excellence? Our client, a leading organisation, is hiring for a Service Delivery Manager (Process Owner) to join their dynamic Service Management Team in Basingstoke. This is an exciting opportunity to make a real impact in a secure IT environment, supporting critical services and driving continuous improvement. What you'll be doing: Lead end-to-end Service Asset and Configuration Management, ensuring service delivery aligns with SLAs and KPIs. Act as the primary contact for customer queries related to service assets and configurations. Monitor performance metrics, analyse trends, and prepare detailed reports for stakeholders. Manage incident, problem, and change processes following ITIL best practices. Collaborate with internal teams and vendors to resolve issues and implement enhancements. Drive service improvement initiatives based on data and customer feedback. Support compliance, governance, and audit activities to uphold security standards. What you'll bring: Strong background in IT service delivery, operations, or client-facing roles. Deep knowledge of ITIL v3 or v4 frameworks (certification preferred). Experience with ITSM tools such as ServiceNow, Jira Service Management, or CASD. Excellent stakeholder management, communication, and conflict resolution skills. Proven ability to manage multiple projects and priorities effectively. Analytical mindset with strong problem-solving skills. Experience leading cross-functional teams in complex technical environments. This is your chance to join a reputable organisation committed to innovation and excellence. If you're ready to take ownership and help shape the future of IT service delivery, we want to hear from you!
09/06/2026
Full time
Job Title: DV Cleared Service Delivery Manager (Process Owner) Location: Basingstoke Rate: £600 per day Contract: Contractor (until 31/05/2027) Clearance: Must be willing and eligible to go through the DV Clearance process Working Pattern: Monday to Friday, fully on site Are you a proactive, customer-focused professional with a passion for delivering IT excellence? Our client, a leading organisation, is hiring for a Service Delivery Manager (Process Owner) to join their dynamic Service Management Team in Basingstoke. This is an exciting opportunity to make a real impact in a secure IT environment, supporting critical services and driving continuous improvement. What you'll be doing: Lead end-to-end Service Asset and Configuration Management, ensuring service delivery aligns with SLAs and KPIs. Act as the primary contact for customer queries related to service assets and configurations. Monitor performance metrics, analyse trends, and prepare detailed reports for stakeholders. Manage incident, problem, and change processes following ITIL best practices. Collaborate with internal teams and vendors to resolve issues and implement enhancements. Drive service improvement initiatives based on data and customer feedback. Support compliance, governance, and audit activities to uphold security standards. What you'll bring: Strong background in IT service delivery, operations, or client-facing roles. Deep knowledge of ITIL v3 or v4 frameworks (certification preferred). Experience with ITSM tools such as ServiceNow, Jira Service Management, or CASD. Excellent stakeholder management, communication, and conflict resolution skills. Proven ability to manage multiple projects and priorities effectively. Analytical mindset with strong problem-solving skills. Experience leading cross-functional teams in complex technical environments. This is your chance to join a reputable organisation committed to innovation and excellence. If you're ready to take ownership and help shape the future of IT service delivery, we want to hear from you!
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the cause of death worldwide, using cutting-edge technology. The flagship product-an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCTAnalysis-provides a color-coded, 3D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap Analysis), assess coronary blood flow (FFRCTAnalysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis).Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. Job Title: Technical Solutions Analyst - EMEA Location: UK / Ireland Position Overview The Technical Solutions Specialist is a critical, hybrid role that serves as a technical consultant, Tier 3 support expert, and solutions analyst for Heartflow's non-invasive FFRct diagnostic technology. This position serves as the support bridge between our complex SaaS platform and our clinical customers. It requires deep expertise in Healthcare IT (HIT), networking, and systems engineering to guide complex implementations, and drive proactive product improvements. Key Responsibilities I. Clinical Implementation & Customer Success Guide and support customers through the technical lifecycle of our unique SaaS non-invasive diagnostic technology. Act as the frontline support resource for information on HeartFlow's technology, including network protocols, security and data protections associated with the transfer of medical imaging data over the Internet, cloud hosted platforms, and SaaS solutions. Contribute to HeartFlow's worldwide adoption of the novel FFRct product by providing knowledgeable and prompt responses to high-level customer inquiries and issues. Provide prompt documentation and complete resolution of reported issues and actively manage and expand the technical knowledge base. Work closely with the solutions engineering team to help deploy solutions that work within the existing infrastructure and workflow, overcoming technical and political obstacles that may arise. Assists Sales, Customer Support, Clinical Research and Technology teams in troubleshooting and alleviating customer issues. Assist with the roll-out of new HeartFlow products and services to existing and new customer base. Execute daily/weekly technical tasks to support regional sales initiatives. II. Advanced Technical Analysis & Solutions Engineering Serve as the Tier 3 escalation point for complex application and platform issues. Perform advanced troubleshooting related to clinical workflows, system integrations, underlying platforms and network components. Follow scripts, tooling, and automation workflows to streamline support operations and contribute to long-term system stability. Analyze recurring support incidents to identify systemic pain points and propose viable architectural or process improvements, collaborating with Development teams on hotfixes and patches. Demonstrate the discipline to work independently, rapidly assess priorities, and solve new technical challenges. Networks & troubleshooting: routing, firewalls, connectivity, latency issues. Security - Secure data protocols, encryption, web services, SSL certificates and keys. Operating systems: Windows and Linux deployment, diagnosis & troubleshooting. Hypervisors - Virtual Machines and mainstream Virtual application solutions. III. Data Feedback & Cross-Functional Leadership Deliver structured customer feedback into HeartFlow's Customer Relationship Management (CRM) system. Help team members analyze and distill technical and usage data to drive improvements in technology and underlying infrastructure. Contribute actively to the high-performing, global team by sharing new information and leveraging group wisdom to enhance team capabilities. Work cross-functionally to coordinate resources, support and information. Required Skills & Qualifications Technical Systems & Healthcare IT Expertise DICOM, Integration & Operability, Clinical workflows, PACS, HIPAA requirements, and PHI protections. Microsoft Windows Server/Desktop, Linux (RHEL, Alma Linux) Python, scripting, Microsoft SQL, Networking: Demonstrated experience troubleshooting IP, routing, connectivity, and latency issues. Virtualization: Knowledge of virtualization technologies required; experience deploying and troubleshooting VMs and working knowledge of Hypervisors. Security: Deep understanding of data protection, encryption, web services, and certificates. SAML integrations: SSO Single-Sign-On, Multi-factor Authentication (MFA). Cloud hosted platforms & web app services: API's & Amazon Web Services (AWS) Experience supporting large-scale websites and/or web-based products. Proven ability to analyze logs, trace, and isolate performance bottlenecks in complex, distributed systems. Special Working Conditions: the responsibilities of this position sometimes require working evenings and weekends, with little advanced notice. Required to be on call 24/7 as needed, Occasional travel to customer locations ( Professional & Communication Skills Customer-Facing Experience: Demonstrated customer-facing skills with a positive, professional personality and comfort presenting in front of groups. Communication: Exceptional written and verbal communication skills (fluency in English required), with the ability to translate complex technical findings into easily understandable business language. Responsible, accountable, and possesses the ability to work well within teams and cross-functionally. Comfortable in high-pressure situations and adept at managing client expectations during critical periods. Competency in German, French, Italian, and/or Spanish is desirable.(EMEA Only) Educational & Experience Requirements Educational Preference: Engineering or B.S. in Computer Science preferred (or sufficient and relevant experience). Industry Experience: 3+ years' experience working in the health care industry. Technical Experience: Minimum of 3 years of professional experience in a technical support, DevOps, or systems engineering role. Experience providing customer and/or corporate sales support preferred. Experience in training, mentorship, and process development is a plus. Physical Demands of the Job: Remote - Office environment. Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination. Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals. Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with and B) the position described is found on our careers site at/
09/06/2026
Full time
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the cause of death worldwide, using cutting-edge technology. The flagship product-an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCTAnalysis-provides a color-coded, 3D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap Analysis), assess coronary blood flow (FFRCTAnalysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis).Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. Job Title: Technical Solutions Analyst - EMEA Location: UK / Ireland Position Overview The Technical Solutions Specialist is a critical, hybrid role that serves as a technical consultant, Tier 3 support expert, and solutions analyst for Heartflow's non-invasive FFRct diagnostic technology. This position serves as the support bridge between our complex SaaS platform and our clinical customers. It requires deep expertise in Healthcare IT (HIT), networking, and systems engineering to guide complex implementations, and drive proactive product improvements. Key Responsibilities I. Clinical Implementation & Customer Success Guide and support customers through the technical lifecycle of our unique SaaS non-invasive diagnostic technology. Act as the frontline support resource for information on HeartFlow's technology, including network protocols, security and data protections associated with the transfer of medical imaging data over the Internet, cloud hosted platforms, and SaaS solutions. Contribute to HeartFlow's worldwide adoption of the novel FFRct product by providing knowledgeable and prompt responses to high-level customer inquiries and issues. Provide prompt documentation and complete resolution of reported issues and actively manage and expand the technical knowledge base. Work closely with the solutions engineering team to help deploy solutions that work within the existing infrastructure and workflow, overcoming technical and political obstacles that may arise. Assists Sales, Customer Support, Clinical Research and Technology teams in troubleshooting and alleviating customer issues. Assist with the roll-out of new HeartFlow products and services to existing and new customer base. Execute daily/weekly technical tasks to support regional sales initiatives. II. Advanced Technical Analysis & Solutions Engineering Serve as the Tier 3 escalation point for complex application and platform issues. Perform advanced troubleshooting related to clinical workflows, system integrations, underlying platforms and network components. Follow scripts, tooling, and automation workflows to streamline support operations and contribute to long-term system stability. Analyze recurring support incidents to identify systemic pain points and propose viable architectural or process improvements, collaborating with Development teams on hotfixes and patches. Demonstrate the discipline to work independently, rapidly assess priorities, and solve new technical challenges. Networks & troubleshooting: routing, firewalls, connectivity, latency issues. Security - Secure data protocols, encryption, web services, SSL certificates and keys. Operating systems: Windows and Linux deployment, diagnosis & troubleshooting. Hypervisors - Virtual Machines and mainstream Virtual application solutions. III. Data Feedback & Cross-Functional Leadership Deliver structured customer feedback into HeartFlow's Customer Relationship Management (CRM) system. Help team members analyze and distill technical and usage data to drive improvements in technology and underlying infrastructure. Contribute actively to the high-performing, global team by sharing new information and leveraging group wisdom to enhance team capabilities. Work cross-functionally to coordinate resources, support and information. Required Skills & Qualifications Technical Systems & Healthcare IT Expertise DICOM, Integration & Operability, Clinical workflows, PACS, HIPAA requirements, and PHI protections. Microsoft Windows Server/Desktop, Linux (RHEL, Alma Linux) Python, scripting, Microsoft SQL, Networking: Demonstrated experience troubleshooting IP, routing, connectivity, and latency issues. Virtualization: Knowledge of virtualization technologies required; experience deploying and troubleshooting VMs and working knowledge of Hypervisors. Security: Deep understanding of data protection, encryption, web services, and certificates. SAML integrations: SSO Single-Sign-On, Multi-factor Authentication (MFA). Cloud hosted platforms & web app services: API's & Amazon Web Services (AWS) Experience supporting large-scale websites and/or web-based products. Proven ability to analyze logs, trace, and isolate performance bottlenecks in complex, distributed systems. Special Working Conditions: the responsibilities of this position sometimes require working evenings and weekends, with little advanced notice. Required to be on call 24/7 as needed, Occasional travel to customer locations ( Professional & Communication Skills Customer-Facing Experience: Demonstrated customer-facing skills with a positive, professional personality and comfort presenting in front of groups. Communication: Exceptional written and verbal communication skills (fluency in English required), with the ability to translate complex technical findings into easily understandable business language. Responsible, accountable, and possesses the ability to work well within teams and cross-functionally. Comfortable in high-pressure situations and adept at managing client expectations during critical periods. Competency in German, French, Italian, and/or Spanish is desirable.(EMEA Only) Educational & Experience Requirements Educational Preference: Engineering or B.S. in Computer Science preferred (or sufficient and relevant experience). Industry Experience: 3+ years' experience working in the health care industry. Technical Experience: Minimum of 3 years of professional experience in a technical support, DevOps, or systems engineering role. Experience providing customer and/or corporate sales support preferred. Experience in training, mentorship, and process development is a plus. Physical Demands of the Job: Remote - Office environment. Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination. Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals. Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with and B) the position described is found on our careers site at/
Asset Integrator Southern Water Strategic Delivery Partner AMP8 - Chichester An exciting opportunity has come up in Chichester for an experienced Asset Integrator to join Galliford Try's team in the Water division to work on Southern Water Strategic Delivery Wastewater Framework. Role Overview This is a highly demanding key role with key inputs throughout the project lifecycle associated with the Southern Water Region / Framework delivery. As the Asset Integration Engineer to ensure the efficient completion and compliance with the pre defined Southern Water Commissioning and Testing Standards Manual (COM Process). Working closely with the Southern Water Capital Asset Creation team and Galliford Try Project Managers / Commissioning Manager up to Takeover, this will include ensuring the site is fully commissioned and MEICA take over requirements are delivered satisfactory to the Southern Water standards. To support the Project Manager in the successful handover of the projects through collaborative management of snags / defects and demonstrating that quality criteria are met through completion of a performance test process. Key Responsibilities The role encompasses input to the project processes in line with the Southern Water Commissioning and Testing Standards Manual (COM4010 process) ensuring the availability of records demonstrating the configuration / testing completed. Creation and management of the project Asset Integration Manuals. Ensuring a full understanding of the MEICA requirements of the project, including a full understanding of the commissioning requirements and interfaces with existing equipment and processes to ensure the Commissioning and Testing Standards Manual (COM Process) are satisfied. Ensuring the development of the Project Commissioning Plan, Commissioning Strategy and Commissioning documentation are completed in a timely manner and meet with the project scope and deliverables, interfaces and constraints are clearly identified. To provide an outline commissioning strategy at outline design stage and developing that philosophy into detailed commissioning plan at completion of design leading into project award. Regular monitoring in the delivery of the Commissioning and Testing Standards Manual (COM Process) documentation in line with the project delivery requirements. Working with the project teams to promote the population of the required documentation in a timely manner. Production / publication of monthly project reports demonstrating the status in the population and completion of the Commissioning and Testing Standards Manual (COM Process) to be issued to the project teams and Framework Leadership team. To have regular contact with the Southern Water Asset Creation teams in understanding areas of positive and negative learning in project delivery with the aim of enhancing the customers' perception and satisfaction. Feedback to be passed to the project and framework delivery teams. Identification of risk and opportunity with both the project and framework teams. Identification of quality enhancements to drive continuous improvement. Working with the client Asset Operations Team to ensure full integration with the existing assets are maintained. Ensure all MEICA installation work meets the technical requirements of the project, including client specifications / Asset Standards and where applicable the Water Industry Mechanical and Electrical Standards (WIMES). Ensure that all the latest Galliford Try MEICA & Commissioning processes and procedures are adhered to. Working with the framework Commissioning Manager in supporting the resource requirements. Working with the Technical author team to ensure production of the required documentation in a timely manner. Engage with specialist support functions including DSEAR, Technical Authors, Document Controllers to ensure early engagement and clear understanding of project needs and deliverables including timescales. Ensure that the training plan content is delivered in accordance with the programme requirements for the project, including the coordination of suppliers / subcontractors where specialist training is necessary. Engaging with the client Asset Integrator to ensure that the project takeover deliverables list is fully agreed and understood - to assist with MEICA & commissioning deliverables associated with completion in a timely manner including if required attendance of review meetings. To promote the application of the Electrical & Mechanical safety rules and adhered to. Ensure pre takeover operational requirements are planned, completed and evidenced - to ensure suitable resource is identified. To promote that all snags and outstanding works are cleared whilst the relevant contractors are on site prior to project takeover. To facilitate the post takeover defects procedure, to be the single point of contact for both Southern water and Galliford Try project teams. To coordinate with the delivery teams for a prompt completion. Production / publication of monthly project reports demonstrating the status of post takeover defects, to be issued to the project teams and Framework Leadership team. Commissioning snags and outstanding works are cleared whilst the relevant contractors are on site. Promotion across the team that all works are completed in a safe manner, and all Galliford Try process and procedures are adhered to. Experience and Qualifications Have minimum of 5 years' experience in the water industry. Be able to demonstrate the ability in site management and delivery of MEICA / Commissioning and manage the interface with the Client on a regular basis including the prompt resolution of issues affecting project progress. Be able to demonstrate MEICA & Commissioning delivery through to successful project Takeover. Be able to demonstrate effectiveness and approach in the delivery of MEICA & Commissioning to meet project timeline and Takeover. Have a good working knowledge of the Microsoft Office applications to facilitate the creation and presentation of reports as required. Be able to demonstrate an understanding of health, safety and environmental approaches. Be able to demonstrate an understanding of water industry processes. Be able to demonstrate an understanding of mechanical and electrical equipment used in the water industry. Be able to demonstrate an understanding in the approach to the commissioning of plant, equipment and processes used within the water industry. CSCS or ECS card in an appropriate discipline. EUSR National Water Hygiene Card. SMSTS (preferred) with SSSTS (minimum). First Aid at Work (preferred). DSEAR awareness (preferred). Benefits Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays. A wide range of corporate discounts. Cycle to Work schemes. Comprehensive pension plan. Regular Save as You Earn share purchase scheme. Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it. Competitive salary and opportunity to work on some of the UK's most exciting projects with stability and career growth. Invest in high-quality training for employees of all levels, from leadership development to apprenticeship programmes. Our Be Well programme offers discounts on certain products, advice and support for a range of issues. For more information on this role or to enquire about other positions available within our Environment business please contact Ryan De Stadler at . Additional Information Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you to confirm any requirements we can reasonably fulfil to make this application a positive experience for you. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meets the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. Galliford Try is an equal opportunities employer and welcomes applications from all sectors of the community.
08/06/2026
Full time
Asset Integrator Southern Water Strategic Delivery Partner AMP8 - Chichester An exciting opportunity has come up in Chichester for an experienced Asset Integrator to join Galliford Try's team in the Water division to work on Southern Water Strategic Delivery Wastewater Framework. Role Overview This is a highly demanding key role with key inputs throughout the project lifecycle associated with the Southern Water Region / Framework delivery. As the Asset Integration Engineer to ensure the efficient completion and compliance with the pre defined Southern Water Commissioning and Testing Standards Manual (COM Process). Working closely with the Southern Water Capital Asset Creation team and Galliford Try Project Managers / Commissioning Manager up to Takeover, this will include ensuring the site is fully commissioned and MEICA take over requirements are delivered satisfactory to the Southern Water standards. To support the Project Manager in the successful handover of the projects through collaborative management of snags / defects and demonstrating that quality criteria are met through completion of a performance test process. Key Responsibilities The role encompasses input to the project processes in line with the Southern Water Commissioning and Testing Standards Manual (COM4010 process) ensuring the availability of records demonstrating the configuration / testing completed. Creation and management of the project Asset Integration Manuals. Ensuring a full understanding of the MEICA requirements of the project, including a full understanding of the commissioning requirements and interfaces with existing equipment and processes to ensure the Commissioning and Testing Standards Manual (COM Process) are satisfied. Ensuring the development of the Project Commissioning Plan, Commissioning Strategy and Commissioning documentation are completed in a timely manner and meet with the project scope and deliverables, interfaces and constraints are clearly identified. To provide an outline commissioning strategy at outline design stage and developing that philosophy into detailed commissioning plan at completion of design leading into project award. Regular monitoring in the delivery of the Commissioning and Testing Standards Manual (COM Process) documentation in line with the project delivery requirements. Working with the project teams to promote the population of the required documentation in a timely manner. Production / publication of monthly project reports demonstrating the status in the population and completion of the Commissioning and Testing Standards Manual (COM Process) to be issued to the project teams and Framework Leadership team. To have regular contact with the Southern Water Asset Creation teams in understanding areas of positive and negative learning in project delivery with the aim of enhancing the customers' perception and satisfaction. Feedback to be passed to the project and framework delivery teams. Identification of risk and opportunity with both the project and framework teams. Identification of quality enhancements to drive continuous improvement. Working with the client Asset Operations Team to ensure full integration with the existing assets are maintained. Ensure all MEICA installation work meets the technical requirements of the project, including client specifications / Asset Standards and where applicable the Water Industry Mechanical and Electrical Standards (WIMES). Ensure that all the latest Galliford Try MEICA & Commissioning processes and procedures are adhered to. Working with the framework Commissioning Manager in supporting the resource requirements. Working with the Technical author team to ensure production of the required documentation in a timely manner. Engage with specialist support functions including DSEAR, Technical Authors, Document Controllers to ensure early engagement and clear understanding of project needs and deliverables including timescales. Ensure that the training plan content is delivered in accordance with the programme requirements for the project, including the coordination of suppliers / subcontractors where specialist training is necessary. Engaging with the client Asset Integrator to ensure that the project takeover deliverables list is fully agreed and understood - to assist with MEICA & commissioning deliverables associated with completion in a timely manner including if required attendance of review meetings. To promote the application of the Electrical & Mechanical safety rules and adhered to. Ensure pre takeover operational requirements are planned, completed and evidenced - to ensure suitable resource is identified. To promote that all snags and outstanding works are cleared whilst the relevant contractors are on site prior to project takeover. To facilitate the post takeover defects procedure, to be the single point of contact for both Southern water and Galliford Try project teams. To coordinate with the delivery teams for a prompt completion. Production / publication of monthly project reports demonstrating the status of post takeover defects, to be issued to the project teams and Framework Leadership team. Commissioning snags and outstanding works are cleared whilst the relevant contractors are on site. Promotion across the team that all works are completed in a safe manner, and all Galliford Try process and procedures are adhered to. Experience and Qualifications Have minimum of 5 years' experience in the water industry. Be able to demonstrate the ability in site management and delivery of MEICA / Commissioning and manage the interface with the Client on a regular basis including the prompt resolution of issues affecting project progress. Be able to demonstrate MEICA & Commissioning delivery through to successful project Takeover. Be able to demonstrate effectiveness and approach in the delivery of MEICA & Commissioning to meet project timeline and Takeover. Have a good working knowledge of the Microsoft Office applications to facilitate the creation and presentation of reports as required. Be able to demonstrate an understanding of health, safety and environmental approaches. Be able to demonstrate an understanding of water industry processes. Be able to demonstrate an understanding of mechanical and electrical equipment used in the water industry. Be able to demonstrate an understanding in the approach to the commissioning of plant, equipment and processes used within the water industry. CSCS or ECS card in an appropriate discipline. EUSR National Water Hygiene Card. SMSTS (preferred) with SSSTS (minimum). First Aid at Work (preferred). DSEAR awareness (preferred). Benefits Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays. A wide range of corporate discounts. Cycle to Work schemes. Comprehensive pension plan. Regular Save as You Earn share purchase scheme. Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it. Competitive salary and opportunity to work on some of the UK's most exciting projects with stability and career growth. Invest in high-quality training for employees of all levels, from leadership development to apprenticeship programmes. Our Be Well programme offers discounts on certain products, advice and support for a range of issues. For more information on this role or to enquire about other positions available within our Environment business please contact Ryan De Stadler at . Additional Information Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you to confirm any requirements we can reasonably fulfil to make this application a positive experience for you. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meets the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. Galliford Try is an equal opportunities employer and welcomes applications from all sectors of the community.
We are seeking a dedicated IT Service Delivery Specialist to support operational excellence across our global team. This role reports to the IT Service Delivery Team Leader and is based in Banbury, UK. Role Principles Act with integrity and uphold the highest ethical standards. Drive innovation and continuous improvement. Collaborate inclusively to achieve shared goals. Maintain a customer focused approach and champion sustainability. Key Responsibilities Deliver high quality IT support and services, meeting SLAs and performance targets. Manage day to day service operations; handle incidents, requests, and changes with clear communication, prioritisation and timely escalation. Provide 1st and 2nd line technical support to a global user base, following defined service levels, policies, and procedures. Assist 3rd line support where appropriate, including triage, diagnostics and escalation. Support and monitor IT services and systems, troubleshoot and administer Microsoft client and server platforms, Microsoft 365, Intune, Active Directory, endpoint management, SaaS applications and core business systems; engage vendors as necessary. Create, maintain and improve knowledge base content and user documentation; deliver user education via emails, group training sessions and demonstrations. Deploy updates and changes to business applications and infrastructure under change control, information security and risk management policies. Apply secure by design principles to support, device builds and changes; escalations in line with security policies. Manage asset lifecycle activities: stock control, asset tracking and licence management. Assist in user onboarding and leaver processes, provisioning accounts, hardware, software and access management. Perform end user device builds, upgrades and migrations, ensuring minimal disruption and appropriate data handling. Coordinate with third party vendors for support, maintenance and purchasing. Support F1 specific applications, systems and specialised hardware/software when required. Complete recurring operational checks, routine maintenance and record outcomes; report proactively. Maintain accurate documentation and provide reporting as required. Help develop and promote an innovative IT Service Delivery function while supporting teammates to deliver best in class service. Operational Delivery Carry out day to day tasks efficiently within agreed timescales. Ensure work meets expected service, quality and compliance standards. Demonstrate accountability and professionalism. Team & Stakeholder Collaboration Build positive working relationships with colleagues and stakeholders. Participate in meetings, briefings and forums as required. Respond to queries promptly, escalating complexities when necessary. Compliance & Governance Observe relevant legislation, organisational policies and internal controls. Handle confidential or sensitive information responsibly. Support audit, governance and risk management activities. Continuous Improvement Contribute ideas and feedback to improve processes and working methods. Participate in team initiatives and improvement projects. Additional Responsibilities Undertake any other reasonable duties consistent with the role, as assigned by the line manager. Person Specification Essential Qualifications & Experience Degree in an IT related discipline or demonstrable equivalent experience. Minimum 5 years of progressive IT Support experience. Proven leadership in high pressure, performance driven environments. Resilience & Composure Maintain calm and focus in high pressure, fast paced environments. Handle setbacks and adapt quickly to changing circumstances. Integrity & Discretion Trusted to manage confidential information and sensitive team matters. Uphold the highest professionalism and ethical conduct. Team Oriented Collaborative mindset with a commitment to team cohesion and shared success. Willing to mentor and develop talent within the organisation. Adaptability & Flexibility Comfortable with extensive travel and irregular working hours, including weekends and race days. Open to innovation and continuous improvement in processes and culture. Equipment and Applications Extensive knowledge of Microsoft Windows client environments and Microsoft 365 services (Teams, Outlook, OneDrive, SharePoint). Advanced endpoint management (Intune, Autopilot or equivalent), including device provisioning, app deployment and policy based configuration. Experience with an ITSM platform (ServiceNow or equivalent) - accurate ticket logging, categorization, prioritization, SLA awareness. Working knowledge of identity and access concepts for troubleshooting (AD/Entra ID, group membership, conditional access, MFA). Basic administration and troubleshooting of Linux environments. Hands on familiarity with Apple client environments (macOS, iOS). End user hardware troubleshooting, maintenance and repair. Applied scripting and automation using PowerShell. Physical Demands Extended Hours & Flexibility Many roles require evenings, weekends and public holidays, particularly during race season or critical development phases. Travel Requirements Roles supporting race operations, logistics or communications may involve frequent international travel, including long haul flights and time zone shifts. Physical Activity (Varies by Role) Trackside roles may involve standing for long periods, walking across paddocks, and working in noisy, crowded environments. Factory roles may require manual handling of components, use of machinery, or working in temperature controlled areas. Office based roles typically involve prolonged computer use and occasional movement between departments. Sensory Demands Exposure to high noise levels, bright lighting and fast moving environments common in race support roles. Work in a shared workplace where common allergens may be present; reasonable adjustments may be considered. Health & Safety Compliance Adhere to strict safety protocols, especially in technical and trackside environments. Complete mandatory compliance training (health and safety, data protection, role specific regulatory training); maintain throughout tenure. Notice All employees are required to be security cleared to National Security Vetting standards. Successful candidates will receive support with the NSV process. Typically, UK residency of 5 consecutive years is required, although additional checks may be required for other countries.
07/06/2026
Full time
We are seeking a dedicated IT Service Delivery Specialist to support operational excellence across our global team. This role reports to the IT Service Delivery Team Leader and is based in Banbury, UK. Role Principles Act with integrity and uphold the highest ethical standards. Drive innovation and continuous improvement. Collaborate inclusively to achieve shared goals. Maintain a customer focused approach and champion sustainability. Key Responsibilities Deliver high quality IT support and services, meeting SLAs and performance targets. Manage day to day service operations; handle incidents, requests, and changes with clear communication, prioritisation and timely escalation. Provide 1st and 2nd line technical support to a global user base, following defined service levels, policies, and procedures. Assist 3rd line support where appropriate, including triage, diagnostics and escalation. Support and monitor IT services and systems, troubleshoot and administer Microsoft client and server platforms, Microsoft 365, Intune, Active Directory, endpoint management, SaaS applications and core business systems; engage vendors as necessary. Create, maintain and improve knowledge base content and user documentation; deliver user education via emails, group training sessions and demonstrations. Deploy updates and changes to business applications and infrastructure under change control, information security and risk management policies. Apply secure by design principles to support, device builds and changes; escalations in line with security policies. Manage asset lifecycle activities: stock control, asset tracking and licence management. Assist in user onboarding and leaver processes, provisioning accounts, hardware, software and access management. Perform end user device builds, upgrades and migrations, ensuring minimal disruption and appropriate data handling. Coordinate with third party vendors for support, maintenance and purchasing. Support F1 specific applications, systems and specialised hardware/software when required. Complete recurring operational checks, routine maintenance and record outcomes; report proactively. Maintain accurate documentation and provide reporting as required. Help develop and promote an innovative IT Service Delivery function while supporting teammates to deliver best in class service. Operational Delivery Carry out day to day tasks efficiently within agreed timescales. Ensure work meets expected service, quality and compliance standards. Demonstrate accountability and professionalism. Team & Stakeholder Collaboration Build positive working relationships with colleagues and stakeholders. Participate in meetings, briefings and forums as required. Respond to queries promptly, escalating complexities when necessary. Compliance & Governance Observe relevant legislation, organisational policies and internal controls. Handle confidential or sensitive information responsibly. Support audit, governance and risk management activities. Continuous Improvement Contribute ideas and feedback to improve processes and working methods. Participate in team initiatives and improvement projects. Additional Responsibilities Undertake any other reasonable duties consistent with the role, as assigned by the line manager. Person Specification Essential Qualifications & Experience Degree in an IT related discipline or demonstrable equivalent experience. Minimum 5 years of progressive IT Support experience. Proven leadership in high pressure, performance driven environments. Resilience & Composure Maintain calm and focus in high pressure, fast paced environments. Handle setbacks and adapt quickly to changing circumstances. Integrity & Discretion Trusted to manage confidential information and sensitive team matters. Uphold the highest professionalism and ethical conduct. Team Oriented Collaborative mindset with a commitment to team cohesion and shared success. Willing to mentor and develop talent within the organisation. Adaptability & Flexibility Comfortable with extensive travel and irregular working hours, including weekends and race days. Open to innovation and continuous improvement in processes and culture. Equipment and Applications Extensive knowledge of Microsoft Windows client environments and Microsoft 365 services (Teams, Outlook, OneDrive, SharePoint). Advanced endpoint management (Intune, Autopilot or equivalent), including device provisioning, app deployment and policy based configuration. Experience with an ITSM platform (ServiceNow or equivalent) - accurate ticket logging, categorization, prioritization, SLA awareness. Working knowledge of identity and access concepts for troubleshooting (AD/Entra ID, group membership, conditional access, MFA). Basic administration and troubleshooting of Linux environments. Hands on familiarity with Apple client environments (macOS, iOS). End user hardware troubleshooting, maintenance and repair. Applied scripting and automation using PowerShell. Physical Demands Extended Hours & Flexibility Many roles require evenings, weekends and public holidays, particularly during race season or critical development phases. Travel Requirements Roles supporting race operations, logistics or communications may involve frequent international travel, including long haul flights and time zone shifts. Physical Activity (Varies by Role) Trackside roles may involve standing for long periods, walking across paddocks, and working in noisy, crowded environments. Factory roles may require manual handling of components, use of machinery, or working in temperature controlled areas. Office based roles typically involve prolonged computer use and occasional movement between departments. Sensory Demands Exposure to high noise levels, bright lighting and fast moving environments common in race support roles. Work in a shared workplace where common allergens may be present; reasonable adjustments may be considered. Health & Safety Compliance Adhere to strict safety protocols, especially in technical and trackside environments. Complete mandatory compliance training (health and safety, data protection, role specific regulatory training); maintain throughout tenure. Notice All employees are required to be security cleared to National Security Vetting standards. Successful candidates will receive support with the NSV process. Typically, UK residency of 5 consecutive years is required, although additional checks may be required for other countries.
Head of Delivery and Service Location: London, UK (Hybrid - min 2 days per week in office) Contract: Permanent, Full-time Package: £90,000 - £110,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia is a specialist cloud and platform engineering consultancy and product house helping organisations build, secure, and scale in the cloud. We work with public and private sector customers to design modern cloud platforms, embed strong engineering practices, and enable teams to deliver software faster and more reliably. Our focus is on platform engineering, DevOps, automation, and cloud-native delivery - creating foundations that balance developer velocity with security, resilience, and governance. We deliver across four complementary service lines: Platform Engineering, Modernisation & Migration, Data & AI, and Managed Services (24 7 cloud operations, FinOps, and platform management). Our team of 100% UK-based, SC-cleared engineers brings practical expertise from building open source tools for the Kubernetes and CNCF ecosystem. We work with organisations including the Bank of England, the Home Office, London Stock Exchange and Ralph Lauren. About the Role As Head of Delivery and Service, you will be a senior leader responsible for ensuring the success of Appvia's delivery management across all customer engagements, leading our managed service capability, and acting as a lead delivery principal on short term, outcome driven work where required. This role bridges agile project delivery with ITIL aligned service management, ensuring that Appvia's customers receive outstanding outcomes from both our consulting engagements and ongoing operational services. You will own the end to end delivery lifecycle from engagement inception through to steady state service operations, building the processes, frameworks, and team capability that allow Appvia to scale delivery quality as we grow. You will be equally comfortable running a sprint planning session, chairing a Change Advisory Board, and presenting delivery performance to a customer's C suite. This is a hands on leadership role for someone who leads by example and thrives in a fast moving, growth oriented consultancy environment. Interview process - 4 stages Initial conversation with our Talent Acquisition Manager Technical Interview with the Hiring Manager Presentation with Head of Operations/Cloud Architecture Leadership Final Interview Important: As some of our public sector clients require Security Clearance, you will need to be eligible, meaning: British Citizen or ILR To have resided in the UK for at least the last 5 years Have no criminal records Have no financial irregularities Delivery Management Own the delivery management function across all customer engagements, ensuring projects are delivered on time, within budget, and to agreed scope and quality standards. Establish, continuously improve, and govern Appvia's delivery framework, embedding agile best practices (Scrum, Kanban, SAFe where appropriate) across all teams. Act as the escalation point for delivery risks, blockers, and customer concerns, working proactively to resolve issues before they impact outcomes. Partner with the sales and pre sales teams to shape engagements, define statements of work, and ensure deliverability of commercial commitments. Provide delivery governance through regular reporting, RAID management, and stakeholder communication at all levels. Coach and mentor delivery managers and scrum masters across the business, building a high performing delivery community of practice. Lead Delivery Principal Personally lead delivery on strategic, short term, outcome driven engagements such as Platform Accelerators, Landing Zone deployments, Cloud Assessments, and AI Accelerators. Act as a hands on delivery lead: facilitate ceremonies, remove impediments, and drive pace and focus in cross functional engineering teams. Define and track success metrics for each engagement, ensuring outcomes are evidenced and communicated to customers. Manage the transition from project delivery into managed service operations, ensuring seamless handover with full knowledge transfer. Managed Service Leadership Lead and grow Appvia's Managed Services capability, encompassing 24 7 cloud operations, FinOps, security monitoring, and platform management for customers across AWS, Azure, and GCP. Define and own the service management framework, incorporating ITIL best practices across the full service lifecycle: Incident Management, Problem Management, Change Management, Service Level Management, Configuration Management, Release Management, Knowledge Management, and Continual Service Improvement. Establish, negotiate, and manage Service Level Agreements (SLAs), Operating Level Agreements (OLAs), and underpinning contracts with customers and third party providers. Own the service catalogue and ensure it accurately reflects Appvia's managed service offerings and support levels. Implement and manage ITSM tooling (e.g. Jira Service Management, ServiceNow or equivalent) to support efficient service operations and reporting. Chair regular Service Review meetings with customers, providing performance reporting against SLAs, trend analysis, and improvement recommendations. Drive continual service improvement initiatives informed by incident trends, customer feedback, and operational data. Ensure robust Major Incident Management processes are in place, including communication protocols, post incident reviews, and root cause analysis. Own capacity and availability management, including proactive monitoring, scaling recommendations, and FinOps aligned resource optimisation. People & Culture Build, lead, and develop the delivery and service management team, ensuring adequate capacity and capability to meet growing demand. Foster a culture of accountability, transparency, and continuous improvement across delivery and service functions. Represent the delivery and service management function at leadership level, contributing to company strategy and operational planning. About You You are a senior delivery and service management leader with a strong technical grounding, exceptional stakeholder presence, and a genuine passion for agile ways of working. You thrive in client facing roles where you can influence outcomes, lead complex programmes, and own the success of long term customer partnerships. You are comfortable operating in a fast moving, growth oriented environment and can adapt to evolving client needs and service models. You'll bring: A proactive, "get things done" mindset with the ability to take ownership of delivery and service outcomes and drive through ambiguity. Strategic thinking with execution focus - able to map business strategy to delivery plan to operational reality. Customer centric orientation: someone who prioritises client value, anticipates needs, and builds trust and long term partnerships. Collaborative leadership style with the ability to work across internal teams, influence without direct authority, and build shared ownership. Technical curiosity and continuous learning - staying ahead of cloud trends, platform engineering best practices, and ITSM developments. Essential Experience 8+ years' experience in delivery management, service management, or programme leadership within a technology consultancy, managed services provider, or SaaS company. Exemplary agile practitioner with deep, hands on experience across Scrum, Kanban, and scaled agile frameworks (SAFe, LeSS, or equivalent). Experience with IT service management functions, with comprehensive knowledge of ITIL 4 (or ITIL v3) across the service lifecycle. Proven ability to define, negotiate, and manage SLAs and OLAs for managed service contracts. Experience with Major Incident Management, post incident review, and root cause analysis disciplines. Demonstrable experience as a delivery lead on complex, multi workstream cloud and platform engineering engagements. Strong understanding of cloud native technologies, DevOps practices, and platform engineering concepts (Kubernetes, infrastructure as code, CI/CD). Proven people leadership: hiring, coaching, and developing delivery managers, service managers, and scrum masters. Excellent stakeholder management - confident communicating at C suite, technical, and operational levels. Experience shaping consulting engagements, including commercial awareness around statements of work, T&M, and fixed price delivery models. Nice to Have Experience working with UK public sector clients, ideally within regulated or security cleared environments. Active SC Clearance (or previously held). Familiarity with FinOps practices and cloud cost optimisation. Experience with ISO 27001, Cyber Essentials Plus, or similar compliance frameworks. Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Agilist, or equivalent agile certifications. PMP, PRINCE2, or MSP qualifications. Hands on understanding of Kubernetes, container orchestration, and cloud platform architecture (AWS, Azure, GCP). Experience building or scaling a managed services business line from early stage. Experience implementing and operating ITSM tooling (ServiceNow, Jira Service Management, or similar). . click apply for full job details
07/06/2026
Full time
Head of Delivery and Service Location: London, UK (Hybrid - min 2 days per week in office) Contract: Permanent, Full-time Package: £90,000 - £110,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia is a specialist cloud and platform engineering consultancy and product house helping organisations build, secure, and scale in the cloud. We work with public and private sector customers to design modern cloud platforms, embed strong engineering practices, and enable teams to deliver software faster and more reliably. Our focus is on platform engineering, DevOps, automation, and cloud-native delivery - creating foundations that balance developer velocity with security, resilience, and governance. We deliver across four complementary service lines: Platform Engineering, Modernisation & Migration, Data & AI, and Managed Services (24 7 cloud operations, FinOps, and platform management). Our team of 100% UK-based, SC-cleared engineers brings practical expertise from building open source tools for the Kubernetes and CNCF ecosystem. We work with organisations including the Bank of England, the Home Office, London Stock Exchange and Ralph Lauren. About the Role As Head of Delivery and Service, you will be a senior leader responsible for ensuring the success of Appvia's delivery management across all customer engagements, leading our managed service capability, and acting as a lead delivery principal on short term, outcome driven work where required. This role bridges agile project delivery with ITIL aligned service management, ensuring that Appvia's customers receive outstanding outcomes from both our consulting engagements and ongoing operational services. You will own the end to end delivery lifecycle from engagement inception through to steady state service operations, building the processes, frameworks, and team capability that allow Appvia to scale delivery quality as we grow. You will be equally comfortable running a sprint planning session, chairing a Change Advisory Board, and presenting delivery performance to a customer's C suite. This is a hands on leadership role for someone who leads by example and thrives in a fast moving, growth oriented consultancy environment. Interview process - 4 stages Initial conversation with our Talent Acquisition Manager Technical Interview with the Hiring Manager Presentation with Head of Operations/Cloud Architecture Leadership Final Interview Important: As some of our public sector clients require Security Clearance, you will need to be eligible, meaning: British Citizen or ILR To have resided in the UK for at least the last 5 years Have no criminal records Have no financial irregularities Delivery Management Own the delivery management function across all customer engagements, ensuring projects are delivered on time, within budget, and to agreed scope and quality standards. Establish, continuously improve, and govern Appvia's delivery framework, embedding agile best practices (Scrum, Kanban, SAFe where appropriate) across all teams. Act as the escalation point for delivery risks, blockers, and customer concerns, working proactively to resolve issues before they impact outcomes. Partner with the sales and pre sales teams to shape engagements, define statements of work, and ensure deliverability of commercial commitments. Provide delivery governance through regular reporting, RAID management, and stakeholder communication at all levels. Coach and mentor delivery managers and scrum masters across the business, building a high performing delivery community of practice. Lead Delivery Principal Personally lead delivery on strategic, short term, outcome driven engagements such as Platform Accelerators, Landing Zone deployments, Cloud Assessments, and AI Accelerators. Act as a hands on delivery lead: facilitate ceremonies, remove impediments, and drive pace and focus in cross functional engineering teams. Define and track success metrics for each engagement, ensuring outcomes are evidenced and communicated to customers. Manage the transition from project delivery into managed service operations, ensuring seamless handover with full knowledge transfer. Managed Service Leadership Lead and grow Appvia's Managed Services capability, encompassing 24 7 cloud operations, FinOps, security monitoring, and platform management for customers across AWS, Azure, and GCP. Define and own the service management framework, incorporating ITIL best practices across the full service lifecycle: Incident Management, Problem Management, Change Management, Service Level Management, Configuration Management, Release Management, Knowledge Management, and Continual Service Improvement. Establish, negotiate, and manage Service Level Agreements (SLAs), Operating Level Agreements (OLAs), and underpinning contracts with customers and third party providers. Own the service catalogue and ensure it accurately reflects Appvia's managed service offerings and support levels. Implement and manage ITSM tooling (e.g. Jira Service Management, ServiceNow or equivalent) to support efficient service operations and reporting. Chair regular Service Review meetings with customers, providing performance reporting against SLAs, trend analysis, and improvement recommendations. Drive continual service improvement initiatives informed by incident trends, customer feedback, and operational data. Ensure robust Major Incident Management processes are in place, including communication protocols, post incident reviews, and root cause analysis. Own capacity and availability management, including proactive monitoring, scaling recommendations, and FinOps aligned resource optimisation. People & Culture Build, lead, and develop the delivery and service management team, ensuring adequate capacity and capability to meet growing demand. Foster a culture of accountability, transparency, and continuous improvement across delivery and service functions. Represent the delivery and service management function at leadership level, contributing to company strategy and operational planning. About You You are a senior delivery and service management leader with a strong technical grounding, exceptional stakeholder presence, and a genuine passion for agile ways of working. You thrive in client facing roles where you can influence outcomes, lead complex programmes, and own the success of long term customer partnerships. You are comfortable operating in a fast moving, growth oriented environment and can adapt to evolving client needs and service models. You'll bring: A proactive, "get things done" mindset with the ability to take ownership of delivery and service outcomes and drive through ambiguity. Strategic thinking with execution focus - able to map business strategy to delivery plan to operational reality. Customer centric orientation: someone who prioritises client value, anticipates needs, and builds trust and long term partnerships. Collaborative leadership style with the ability to work across internal teams, influence without direct authority, and build shared ownership. Technical curiosity and continuous learning - staying ahead of cloud trends, platform engineering best practices, and ITSM developments. Essential Experience 8+ years' experience in delivery management, service management, or programme leadership within a technology consultancy, managed services provider, or SaaS company. Exemplary agile practitioner with deep, hands on experience across Scrum, Kanban, and scaled agile frameworks (SAFe, LeSS, or equivalent). Experience with IT service management functions, with comprehensive knowledge of ITIL 4 (or ITIL v3) across the service lifecycle. Proven ability to define, negotiate, and manage SLAs and OLAs for managed service contracts. Experience with Major Incident Management, post incident review, and root cause analysis disciplines. Demonstrable experience as a delivery lead on complex, multi workstream cloud and platform engineering engagements. Strong understanding of cloud native technologies, DevOps practices, and platform engineering concepts (Kubernetes, infrastructure as code, CI/CD). Proven people leadership: hiring, coaching, and developing delivery managers, service managers, and scrum masters. Excellent stakeholder management - confident communicating at C suite, technical, and operational levels. Experience shaping consulting engagements, including commercial awareness around statements of work, T&M, and fixed price delivery models. Nice to Have Experience working with UK public sector clients, ideally within regulated or security cleared environments. Active SC Clearance (or previously held). Familiarity with FinOps practices and cloud cost optimisation. Experience with ISO 27001, Cyber Essentials Plus, or similar compliance frameworks. Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Agilist, or equivalent agile certifications. PMP, PRINCE2, or MSP qualifications. Hands on understanding of Kubernetes, container orchestration, and cloud platform architecture (AWS, Azure, GCP). Experience building or scaling a managed services business line from early stage. Experience implementing and operating ITSM tooling (ServiceNow, Jira Service Management, or similar). . click apply for full job details
Leidos is seeking a third-line Oracle Database Administrator in Brampton, UK, responsible for providing enterprise-level support for Oracle, MSSQL, and PostgreSQL databases. The candidate should have experience in an ITILv3 environment, with specific expertise in Oracle DBA (10g/11g) and Windows Server. This role involves maintaining database integrity and collaborating with various stakeholders while adhering to high security clearance requirements. Benefits include a contributory pension scheme and private medical insurance.
05/06/2026
Full time
Leidos is seeking a third-line Oracle Database Administrator in Brampton, UK, responsible for providing enterprise-level support for Oracle, MSSQL, and PostgreSQL databases. The candidate should have experience in an ITILv3 environment, with specific expertise in Oracle DBA (10g/11g) and Windows Server. This role involves maintaining database integrity and collaborating with various stakeholders while adhering to high security clearance requirements. Benefits include a contributory pension scheme and private medical insurance.
About Atos Group Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. We are looking for a PostgreSQL database administrator with strong data modeling skills to join our team. The role includes managing a Postgres application data store across environments, whilst working closely with the rest of the development team to define the data model for new data feeds. You will be responsible for the maintenance and performance of the database and have ownership of the core data structures used within the application. Where purpose meets career Flexible Work Model - Choose Work from Home or Hybrid to balance productivity and well being. Team Coaching Impact - Drive measurable contribution through strong team coaching and ownership. Strong Mentorship Culture - Grow faster with continuous mentoring and knowledge sharing. Responsibilities Taking responsibility for the application PostgreSQL database cluster across multiple environments across cloud & on premises Monitoring and tuning to optimise PostgreSQL database performance Handling migration of data structures across database instances, including to offline environments Owning the data models and managing the lifecycle of data sitting within the Postgres database Working closely with data pipeline engineers & data scientists to ingest a wide range of data sources Managing security controls across environments, including defining roles & permissions, as well as RLS controls for the data Working directly with the infrastructure team to configure the installation and manage patching of the databases across all environments Skills we can't do without Postgresql dba, core development / maintenance and performance optimisation (sharding, partitions). Experience with clustering, and extensions such as pgvector PostGIS, and AGE very useful. Strong PostgreSQL database management skills: Performance optimisation - index tuning, execution plan analysis, query optimisation, data partitioning Backup and recovery - Capable of defining backup strategies based on environment constraints Clustering - Experience with managing database clusters, including handling failover strategies Experience with data modelling: designing, creating & managing schemas, tables, and views to support the data models Understanding best practices for storing JSON objects within PostgreSQL Clear communication & ability to work collaboratively with developers to define & implement data model requirements Essential Criteria - BPSS Eligibility SC cleared as a minimum, DV as a target, you must have lived and worked in the UK continuously for the past 5-7 years. Location Mostly remote with 1-2 days per week on client site where there is an S terminal. Locations nationally (typically Andover, Corsham, London but opportunities for Edinburgh Catterick and Manchester areas) Benefits Pension Scheme - contributions matched up to 10% Private medical cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA.Read moreabout our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.
05/06/2026
Full time
About Atos Group Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. We are looking for a PostgreSQL database administrator with strong data modeling skills to join our team. The role includes managing a Postgres application data store across environments, whilst working closely with the rest of the development team to define the data model for new data feeds. You will be responsible for the maintenance and performance of the database and have ownership of the core data structures used within the application. Where purpose meets career Flexible Work Model - Choose Work from Home or Hybrid to balance productivity and well being. Team Coaching Impact - Drive measurable contribution through strong team coaching and ownership. Strong Mentorship Culture - Grow faster with continuous mentoring and knowledge sharing. Responsibilities Taking responsibility for the application PostgreSQL database cluster across multiple environments across cloud & on premises Monitoring and tuning to optimise PostgreSQL database performance Handling migration of data structures across database instances, including to offline environments Owning the data models and managing the lifecycle of data sitting within the Postgres database Working closely with data pipeline engineers & data scientists to ingest a wide range of data sources Managing security controls across environments, including defining roles & permissions, as well as RLS controls for the data Working directly with the infrastructure team to configure the installation and manage patching of the databases across all environments Skills we can't do without Postgresql dba, core development / maintenance and performance optimisation (sharding, partitions). Experience with clustering, and extensions such as pgvector PostGIS, and AGE very useful. Strong PostgreSQL database management skills: Performance optimisation - index tuning, execution plan analysis, query optimisation, data partitioning Backup and recovery - Capable of defining backup strategies based on environment constraints Clustering - Experience with managing database clusters, including handling failover strategies Experience with data modelling: designing, creating & managing schemas, tables, and views to support the data models Understanding best practices for storing JSON objects within PostgreSQL Clear communication & ability to work collaboratively with developers to define & implement data model requirements Essential Criteria - BPSS Eligibility SC cleared as a minimum, DV as a target, you must have lived and worked in the UK continuously for the past 5-7 years. Location Mostly remote with 1-2 days per week on client site where there is an S terminal. Locations nationally (typically Andover, Corsham, London but opportunities for Edinburgh Catterick and Manchester areas) Benefits Pension Scheme - contributions matched up to 10% Private medical cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA.Read moreabout our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.
Network IT Recruitment is currently recruiting for an experienced Lead SQL or Oracle Database Administrator to manage, support, and enhance enterprise database environments across on-prem environments and cloud platforms. You will lead database administration activities across development, test, and live environments, ensuring high levels of security, resilience, performance, and availability.Providing technical leadership, you will lead on the administration and support of Oracle, Microsoft SQL Server, and PostgreSQL database environments. Our client has a mix of on-prem and cloud based database platforms, mostly in Azure but with some AWS. Due to the security requirements associated with this role, it is essential that you are security conscious, and apply solid governance and best practice to your work. Role: Lead SQL DBA Duration: 12 Months Rate: £750 to £770 per day Status: Inside IR35 Location: Somerset Working Expectations: Hybrid - 2 to 4 days per week onsite Please note that this is a DV Cleared requirement. Transferrable DV Clearance is preferential due to the timescales associated with the DV Clearance process. Applications MUST be a sole British National to apply for this role, due to the security requirements. Essential Skills & Experience Strong background in SQL or Oracle Database administration, able to demonstrate that you are comfortable operating in a senior or lead position. Expert knowledge of Oracle Database Administration and Oracle Enterprise Manager and/or Microsoft SQL Server. Strong experience designing and implementing scalable, secure, and resilient database solutions. Experience managing both on-prem and cloud database platforms in Microsoft Azure or AWS. Strong knowledge of IT security standards and accreditation processes. Experience working within quality and governance frameworks, including ISO 9000-based processes. Excellent understanding of testing methodologies, tools, and lifecycle management. Knowledge of MOD security standards and regulated environments. Must be a sole British national, with transferrable DV Clearance.
01/06/2026
Contractor
Network IT Recruitment is currently recruiting for an experienced Lead SQL or Oracle Database Administrator to manage, support, and enhance enterprise database environments across on-prem environments and cloud platforms. You will lead database administration activities across development, test, and live environments, ensuring high levels of security, resilience, performance, and availability.Providing technical leadership, you will lead on the administration and support of Oracle, Microsoft SQL Server, and PostgreSQL database environments. Our client has a mix of on-prem and cloud based database platforms, mostly in Azure but with some AWS. Due to the security requirements associated with this role, it is essential that you are security conscious, and apply solid governance and best practice to your work. Role: Lead SQL DBA Duration: 12 Months Rate: £750 to £770 per day Status: Inside IR35 Location: Somerset Working Expectations: Hybrid - 2 to 4 days per week onsite Please note that this is a DV Cleared requirement. Transferrable DV Clearance is preferential due to the timescales associated with the DV Clearance process. Applications MUST be a sole British National to apply for this role, due to the security requirements. Essential Skills & Experience Strong background in SQL or Oracle Database administration, able to demonstrate that you are comfortable operating in a senior or lead position. Expert knowledge of Oracle Database Administration and Oracle Enterprise Manager and/or Microsoft SQL Server. Strong experience designing and implementing scalable, secure, and resilient database solutions. Experience managing both on-prem and cloud database platforms in Microsoft Azure or AWS. Strong knowledge of IT security standards and accreditation processes. Experience working within quality and governance frameworks, including ISO 9000-based processes. Excellent understanding of testing methodologies, tools, and lifecycle management. Knowledge of MOD security standards and regulated environments. Must be a sole British national, with transferrable DV Clearance.
