1619 jobs found

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Performance & Insights Manager Overview The Cross-border Services Global Product Team is looking for a Performance & Reporting Manager to drive our product management function towards a more data-oriented direction. The ideal candidate is detail-oriented, highly motivated, analytical, and is comfortable around data-intensive projects. Role In this position, you will: • Performance reporting: Lead analytical reviews of product and initiative performance (P&L, GDV, volume, yield, and margin) versus approved business cases. Surface insights on variance drivers, growth levers, and optimization opportunities. • Pricing analytics: Design and maintain pricing and cost-efficiency models to evaluate corridor, partner, and channel performance. Recommend actions that enhance commercial enablement and competitiveness. • Data-driven insights: Execute deep-dive analyses on trends, customer behavior, and performance metrics to support strategic decisions and portfolio management. • Product reporting: Build and manage recurring reports and dashboards to track key product and business KPIs. Partner with global and regional teams to ensure automation, accuracy, and consistency across data sources. • Tool and dashboard management: Maintain and enhance internal analytics tools and dashboards (e.g., CRM systems, pricing platforms, and performance trackers) to ensure data integrity, usability, and adoption across teams. • Cross-functional collaboration: Work closely with Finance, Treasury and Technical Teams to align data definitions, improve analytical infrastructure, and strengthen the product's measurement framework. All About You Essential Knowledge, Skills, and Experience • Strong analytical and quantitative skills, with experience interpreting complex datasets to generate actionable business insights. • Experience in payments, financial services, or product management with exposure to performance tracking and/or pricing analytics. • Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Looker) and advanced Excel modeling. • Solid understanding of financial modeling concepts (P&L, GDV, transaction yield, margin analysis). • Excellent communication and stakeholder management skills, with the ability to present findings to technical and non-technical audiences. Desirable / Additional Capabilities • Intrinsic motivation for accuracy, curiosity, and continuous improvement in data-driven decision-making. • Comfort operating in global, cross-functional environments with evolving priorities. • Familiarity with CRM or pricing platforms (e.g., Salesforce, proprietary pricing tools) and data governance practices. • Working knowledge of SQL and/or Python for data extraction, transformation, and analysis. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Performance & Insights ManagerOverview The Cross-border Services Global Product Team is looking for a Performance & Reporting Manager to drive our product management function towards a more data-oriented direction. The ideal candidate is detail-oriented, highly motivated, analytical, and is comfortable around data-intensive projects. Role In this position, you will: Performance reporting: Lead analytical reviews of product and initiative performance (P&L, GDV, volume, yield, and margin) versus approved business cases. Surface insights on variance drivers, growth levers, and optimization opportunities. Pricing analytics: Design and maintain pricing and cost-efficiency models to evaluate corridor, partner, and channel performance. Recommend actions that enhance commercial enablement and competitiveness. Data-driven insights: Execute deep-dive analyses on trends, customer behavior, and performance metrics to support strategic decisions and portfolio management. Product reporting: Build and manage recurring reports and dashboards to track key product and business KPIs. Partner with global and regional teams to ensure automation, accuracy, and consistency across data sources. Tool and dashboard management: Maintain and enhance internal analytics tools and dashboards (e.g., CRM systems, pricing platforms, and performance trackers) to ensure data integrity, usability, and adoption across teams. Cross-functional collaboration: Work closely with Finance, Treasury and Technical Teams to align data definitions, improve analytical infrastructure, and strengthen the products measurement framework. All About You Essential Knowledge, Skills, and Experience Strong analytical and quantitative skills, with experience interpreting complex datasets to generate actionable business insights. Experience in payments, financial services, or product management with exposure to performance tracking and/or pricing analytics. Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Looker) and advanced Excel modeling. Solid understanding of financial modeling concepts (P&L, GDV, transaction yield, margin analysis). Excellent communication and stakeholder management skills, with the ability to present findings to technical and non-technical audiences. Desirable / Additional Capabilities Intrinsic motivation for accuracy, curiosity, and continuous improvement in data-driven decision-making. Comfort operating in global, cross-functional environments with evolving priorities. Familiarity with CRM or pricing platforms (e.g., Salesforce, proprietary pricing tools) and data governance practices. Working knowledge of SQL and/or Python for data extraction, transformation, and analysis. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ

Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.

Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law

We are seeking an ICT Application Project Manager for a respected charity providing education, care, and employment opportunities for people with learning disabilities. With over 600 learners and residents supported by around 700 staff, the charity s ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across the organisation. You will manage one direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involves maintaining supplier relationships, improving ICT service delivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Manager will have proven experience in project and change management, software development oversight, and stakeholder engagement. You will be proficient in MS Power BI for data visualisation and reporting, experienced in building and maintaining data staging environments and implementing caching strategies to improve performance. With strong customer facing skills, you will bring leadership, analytical, and communication skills coupled with a solid understanding of GDPR and data security. A formal Project Management qualification (or equivalent experience) is desirable. A full UK driving licence and access to a vehicle is required as this role is set across three sites. This is a hybrid role, 37.5 hours a week. Dedicate Recruitment operates as a recruitment agency on behalf of permanent staff and as a recruitment business for temporary workers. In applying for this post, you agree to our T&C s, Disclaimer and Privacy Policy found on our website.

Business Development ManagerLocation: Dartford Hours of Work: Monday to Friday 8am to 5pm Job Purpose To support company growth, my client requires a Business Development Manager to operate from their Dartford head office, to identify and secure new business sales through targeted sale strategies. Key Responsibilities: Sales Growth: Identify and secure new business opportunities in the hard facilities management sector through targeted sales strategies and market outreach. Client Engagement: Develop and maintain strong relationships with clients, understanding their needs and ensuring the highest levels of customer satisfaction. Strategic Development: Create and execute strategic business development plans to achieve and exceed company revenue targets. Market Insight: Conduct thorough market research to stay informed about industry trends, competitor activities, and emerging opportunities. Proposal Management: Support the Tender & Bid Team in preparing professional and successful submissions, presentations, and bids to prospective clients. Cross-Functional Collaboration: Work closely with the Tender & Bid, marketing, and technical teams to ensure cohesive service delivery and brand alignment. Pipeline Management: Utilise Pipedrive CRM to meticulously manage the departmental sales pipeline, ensuring timely updates, accurate forecasting, and adherence to key performance indicators (KPIs). Lead Nurturing: Implement a comprehensive lead nurturing strategy, guiding prospects through the sales funnel with effective communication and targeted engagement. Performance Reporting: Regularly prepare and present insightful reports on pipeline health, lead generation efforts, and overall business development performance. Qualifications: Experience: Minimum of 5 years of business development or sales experience, specifically within the hard facilities management sector. Skills: Strong communication, negotiation, and relationship-building skills. Proven ability to engage with clients at all levels. Education: FM qualification desirable but not essential. English and Maths High level education/qualifications to support the job requirements. Attributes: Highly motivated, results-driven, and able to work autonomously as well as collaboratively. Knowledge: In-depth understanding of the UK facilities management market, particularly hard services such as HVAC, electrical, and mechanical systems. Knowledge: Strong understanding of sales and marketing principles and best practices. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent understanding of CRM systems, with expertise in Pipedrive or similar platforms. Working knowledge of the M&E and Facilities Management sector (desirable). Experience with tender preparation and submission processes. Knowledge of digital marketing techniques and tools (e.g., SEO, SEM, social media advertising). Experience working with data and generating insightful reports. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, meeting deadlines and exceeding expectations. Personal Qualities: Highly motivated and results-oriented, with a strong work ethic. Excellent time management and organisational skills. Ability to thrive in a fast-paced environment and prioritise effectively. Strong analytical and problem-solving skills. Excellent communication, interpersonal, and negotiation skills. Strong attention to detail and accuracy. Ability to build and maintain strong relationships with clients and colleagues. A strong commitment to continuous learning and development. JBRP1_UKTJ

Lead Product Manager Pay up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you a Product Manager with data experience who thrives on managing large and complex solutions? Join DWP Digital as a Lead Product Manager, where you will lead and drive product teams for major programmes or core services in complex parts of our organisation. You will be providing leadership and direction, shaping the vision and high-level roadmap for critical products and services that impact millions of people. If you have strong product management skills, possess the ability to think strategically and are motivated by inspiring positive change, then this role could be for you. DWP. Digital with Purpose. We are looking for a Lead Product Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven ability to lead digital teams, set direction and deliver products that meet strategic goals Worked in a data environment, and bring an understanding of data as a theme in product management Relationship building and influencing across organisational boundaries Expertise in developing product strategies and creating value-driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your role We are looking for two Product Managers to join us in one of the below teams: Data and Analytics Architecture and Engineering, which provides an oversight and governance of Data Platforms and Data Architecture across Digital. Or DWP Analytics, an enterprise level capability to enable analytics developers in all business areas to build, test and deploy analytics code, to support Fraud and Error reduction and real time decision making by integrating directly into citizen and agent facing services. As a lead role, you'll be expected to be an expert leader and manager. While you may not be a subject matter expert in any one specific product management technique, you will be heavily contributing to the overall strategy for a specific service or programme. Our products change lives. Whether that's working on accessibility and inclusivity of digital services right through to developing new and innovative solutions. If you have a passion for improving the ability to deliver products and services that bring real value to users, then apply now! Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 - £80,267 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. Click applyfor more information and to start your application. JBRP1_UKTJ

We have a very exciting, large Project that is based in our new Farnborough site. This is for a Lead Infrastructure Engineer, proficient in VMware and VMware Horizon Design to design, deploy, configure and maintain the EUC components of a Wintel and VMware-based multi-tenant / multi-datacentre platform, utilising VMware Horizon. If you can take charge of all aspects of design, are hands on and want a new challenge, it's all happening here, right now. Office based in Farnborough with limited options to work from home. You do need to be eligible for DV Clearance for this great role. What you will be doing: Drive the direction of all tasks allocated to the EUC services workstream. Responsible for design of multi-site / Mutli-Tenancy VDI Farms using VMware Horizon View and related technologies. Produce and maintain design artefacts, such Low-Level Designs, Release Notes, Vitrualisation Services related fail-over / disaster recovery instruction. Detail the build process, new procedures and review/update. Be the main point of contact for all virtualisation related matters. Lead all aspects of VDI Services deployments through multiple product lifecycle environments, from development to test and reference, through to the important production systems. Analyse, tackle and correct issues; performing problem resolution end-to-end. Attend Client facing meetings. Develop and maintain third party supplier relationships. Provide regular updates to the Technical and project leadership about every facet of Virtualisation Services delivery. Intensify any issues, which may impact the delivery of the Virtulisation Services components. What You'll bring: Vocational/Diploma/Associate Degree (technical field) or relevant VMware certification or relevant experience with as a VMware Horizon Design Engineer. Skilled in designing and deployment of multi-site, VDI Farms utilising VMware vCenter, ESXi and Horizon View VDI (Connection Servers + Desktop Pools), plus the following technologies: Unified Access Gateway. Dynamic Environment Manager (Roaming profiles / user setting retention). Gold Image Management. AppVolumes Management + Application Management. Experience with the hardening of Virtualisation Infrastructures using CIS Benchmarks or NIST SP 800-53 controls. Experienced with build alongside the implementation of the failover and disaster recovery of Virtualisation services. Experience of certificate management as relates to VMware virtualisation. Used to working in Multi-Datacentre Environments where availability, resilience and fault tolerance are key elements of every design. Have a good understanding of networking as relates to VMware virtual networking and how the virtual networking interoperates with physical networking, including experience of implementing and configuring NSX-T. Good written, communication, fixing and analytical skills. It would be great if you had: Experience with the design and build of client devices, such as Thin / Zero / Thick clients with Windows or Linux-based Operating Systems, such as Windows 11 or BeCrypt Paradox. Experience of supporting Microsoft Windows Server services, such as Active Directory (AD), Active Directory Domain Services (AD DS) and Active Directory File Service (AD FS). Experience of Cisco-based network services. Experience of Micorosoft implementations of DNS and DHCP technologies. Knowledge of Network Attached Storage, block and file solutions as relates to provisioning for virtualisation. Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding and diagnosis. Have a good understanding of MOD or HMG 'Secure by Design' principles and practices. If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £65K Depending on experience. Benefits: 25 days annual leave with the choice to buy extra days, single private health cover, life assurance, pension, generous flexible benefits fund and £5400 car allowance. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. JBRP1_UKTJ

Python Data Engineer - Multi-Strategy Hedge Fund Location: London Hybrid: 2 days per week on-site Type: Full-time About the Role A leading multi-strategy hedge fund is seeking a highly skilled Python Data Engineer to join its technology and data team. This is a hands-on role focused on building and optimising data infrastructure that powers quantitative research, trading strategies, and risk management. Key Responsibilities Develop and maintain scalable Python-based ETL pipelines for ingesting and transforming market data from multiple sources. Design and manage cloud-based data lake solutions (AWS, Databricks) for large volumes of structured and unstructured data. Implement rigorous data quality, validation, and cleansing routines to ensure accuracy of financial time-series data. Optimize workflows for low latency and high throughput, critical for trading and research. Collaborate with portfolio managers, quantitative researchers, and traders to deliver tailored data solutions for modeling and strategy development. Contribute to the design and implementation of the firm's security master database. Analyse datasets to extract actionable insights for trading and risk management. Document system architecture, data flows, and technical processes for transparency and reproducibility. Requirements Strong proficiency in Python (pandas, NumPy, PySpark) and ETL development. Hands-on experience with AWS services (S3, Glue, Lambda) and Databricks. Solid understanding of financial market data, particularly time-series. Knowledge of data quality frameworks and performance optimisation techniques. Degree in Computer Science, Engineering, or related field. Preferred Skills SQL and relational database design experience. Exposure to quantitative finance or trading environments. Familiarity with containerisation and orchestration (Docker, Kubernetes). What We Offer Competitive compensation and performance-based bonus. Hybrid working model: 2 days per week on-site in London. Opportunity to work on mission-critical data systems for a global hedge fund. Collaborative, high-performance culture with direct exposure to front-office teams To Avoid Disappointment, Apply Now! To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details

Senior Backend Engineer (PHP) - OOP, PHP, MySQL, TDD - Fareham, Hampshire. This is an in office role. - Salary circa £60,000 plus benefits An exciting new opportunity for a Senior Backend Engineer to join an entrepreneurial business based in Fareham. Working within a dedicated LAMP environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. This innovative technology company have several brands specialising in a variety of high tech solutions including security, data backup and cloud storage platforms. You will be using latest release PHP and web technology including XHTML, CSS, jQuery and Agile/Scum methodology. The work is aimed at more back end development with an emphasis on Agile processes, systems optimisation, TDD and embracing modern development practices. The company also uses PHPUnit / Selenium to ensure high standards of development. Desired skill set that includes: OOP PHP5+ MySQL Git Beneficial Skills: Kubernetes Google Cloud / AWS Docker Load Balancing TDD Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ

Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.

Software Licensing Officer Department: Digital, Data & Technology Group Salary: Starting from £31,236, rising to £37,694 Contract Type: Full Time, Fixed Term Closing Date: Thursday, 08 January 2026 Interview Date: Thursday, 29 January 2026 Reference: KD13212 About the role DDaT provides support for the University of Bath's software approval and procurement. The Software Licensing Officer helps ensure compliance, value for money, and efficient provision/renewal of software licences for the university. They review software licence requests, ensuring they are effectively triaged, then liaise with colleagues, requesters, and suppliers to ensure coherence and value for money purchasing. They input data into the Software Catalogue and ensure accurate, efficient, and effective processes, promoting a positive customer experience and highlighting areas for improvement. The incumbent must maintain software licensing knowledge materials and ensure effective information management in accordance with agreed procedures, highlighting any shortfalls to the Software Licensing Manager and Director of IT Services as appropriate. They manage the licence renewal calendar to ensure prompt action before licence termination. The role holder provides information and advice to ensure compliance, coherence, co-ordination, and cost-efficient ways of securing software licences and hardware contracts. They deputise for the Manager of Software Licensing when required. The incumbent must establish positive relationships with DDaT teams, especially Cyber, Service Desk, and Procurement, plus university-wide product owners, to deliver an efficient, effective service and value for money for the organisation. About you You will: Be attentive to detail and committed to delivering an exemplary customer experience Approach your work positively and proactively, enjoying and succeeding in the role Have proven success in an IT customer service environment, delivering outputs on time and to quality standards Identify and implement improvements to ensure requests are processed efficiently and effectively Work with minimal supervision, while knowing when to seek advice Have the confidence to say no when required and make informed decisions Enjoy problem-solving and steadily building your IT software knowledge base Further information This role is offered on a fixed-term basis (36.5 hours per week), starting in February 2026, with an expected end date of 12 February 2027. For an informal discussion about the role, please contact Jyoti Patel - Software Licensing Manager, or Adrian Hooper - IT Service Manager (Specialist). However, please ensure that you submit your application through the university's website. We consider ourselves to be a university where difference is celebrated, respected, and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality, receiving a Silver Athena SWAN Award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from underrepresented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you We're continually expanding our benefits package to better support you and enhance your experience with us, and the below is just an example of some of the many great benefits we offer: Free counselling services through Health Assured Cycle to work scheme Electric vehicle salary sacrifice scheme Staff discount at Team Bath gym Staff discounts on postgraduate tuition fees Staff discount on language courses Generous employer contributory pension schemes Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work-life balance A wide range of personal and professional development opportunities, including Apprenticeships, LinkedIn Learning, and more Free entry to the Holburne Museum in Bath Local discounts and more A family-friendly workplace An excellent reward package that recognises the talents of our diverse workforce Relocation allowance Visa reimbursement and an Interest-Free Loan to help with the cost of some immigration expenses Find out more about our benefits and watch the video on our website to hear from our staff about what makes the University of Bath a great place to work, as well as following us on X and LinkedIn. Right to Work in the UK: We do not assess immigration or right to work status until the offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage. JBRP1_UKTJ

IT Supplier Manager - International Law Firm Location: London (with occasional European travel) Employment: Full-time, permanent £competitive + bonus + benefits An international law firm is seeking an experienced IT Supplier Manager to strengthen the oversight, delivery standards and operational value of its core IT service providers. This role sits within a mature, globally aligned IT function and will play a central role in ensuring the firm's major suppliers deliver value, quality and consistency across their services. Key Responsibilities: Develop and lead structured ways of working with IT suppliers, ensuring clear reporting and ownership. Oversee vendor performance against defined SLAs, KPIs and contractual obligations. Partner with IT and Finance on budgeting, forecasting, invoice validation and spend analysis. Maintain contract documentation, manage change control and coordinate issue resolution. Drive performance improvement, service optimisation and cost efficiency across the supplier portfolio. Conduct regular audits, benchmarking and value-assurance activities. Experience & Skills: Significant previous and recent experience in IT vendor management and outsourced performance management. Strong analytical capability with excellent attention to detail; confident with complex data and Excel. Clear, effective communicator with the ability to engage senior stakeholders. Able to balance precision with pragmatism in a fast-moving environment. This is an opportunity to take ownership of a strategically important supplier landscape and shape how the firm manages service quality, commercial value and operational performance