52 jobs found

Process Management Specialist (ARIS) Location: Crewe (3 days onsite) Hourly Rate: 28 - 36 (PAYE or LTD) Contract End Date: 26 June 2026 with a view to extend Join Our Client's Team as a Process Management Specialist (ARIS) Are you passionate about business process management and technology? Do you have a proven track record in ARIS administration? If so, we invite you to apply for the role of Process Management Specialist with our client. This position is pivotal in optimising the ARIS platform to meet the organisation's needs while providing essential user support and training. Key Responsibilities: ARIS Administration: Develop and implement governance policies and best practises for ARIS. Collaborate with IT teams to ensure system security and integration with enterprise tools. Manage user roles, permissions, and access control within ARIS. Database Configuration & Management: Ensure data quality and compliance with organisational standards. Implement backup and disaster recovery strategies for ARIS repositories. User Interface & Capability Configuration: Customise the ARIS user interface to enhance usability and insights. Manage user acceptance testing (UAT) of new ARIS service releases. Define a capability roadmap to maximise platform value. User Support & Training: Develop user guides and best practise documentation. Conduct training sessions to improve user competency. Act as a liaison between business users and technical teams, facilitating effective communication. Process Improvement & Governance: Collaborate with process owners to ensure alignment with business objectives. Promote process standardisation and continuous improvement using ARIS capabilities. Develop reporting and dashboards to provide insights into business processes. Skills & Qualifications: Bachelor's degree in Information Technology, Business Administration, or a related field. Proven experience as an ARIS Administrator, Business Process Analyst, or similar role. Strong knowledge of ARIS tools, including ARIS Architect, Aware, Designer, and Connect. Familiarity with business process modelling notation (EPC & BPMN) and enterprise architecture frameworks. Excellent troubleshooting, analytical, and problem-solving skills. Strong communication skills with the ability to convey technical information to non-technical users. Knowledge of scripting and automation for ARIS (e.g., JavaScript, XML) is desirable. Ability to work independently and collaboratively in a dynamic environment. Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required). If you are ready to take your expertise to the next level, apply now to become our next Process Management Specialist (ARIS) and help shape the future of business process management! Please note, only successful candidates will be contacted. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

ServiceNow Developer x4 - UK Wide 60,000 - 75,000 + Benefits You will contribute to all technical aspects of implementing Service Management, Service Integration, and Management solutions for both current and prospective clients using the ServiceNow Platform. This role requires a strong understanding of the ServiceNow Platform and the technologies it integrates with, to deliver development outcomes aligned with business needs. Duties Technical implementation of ServiceNow, applying Service Management practices aligned with Capgemini and industry standards Co-design and develop new ServiceNow applications, solutions, and services as needed Take ownership of complex business requirements and deliver them with support from the ServiceNow Business Analyst Collaborate with the Business Analyst to estimate effort for release planning Apply your technical expertise to ensure optimization and compliance in the use of the ServiceNow Platform by IT organizations Skills Experience administering the ServiceNow Platform and working in Agile/Scrum environments Proficiency in scripting languages and frameworks: JavaScript, Angular/AngularJS, HTML, CSS, AJAX, and Jelly Strong communication skills (written and verbal) and attention to detail Solid understanding of relational database concepts Experience with LDAP, Active Directory, SSO, email infrastructure, web services, and ITOM Preferred Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer ServiceNow Platform Implementation Specialist

ServiceNow Developer x4 - UK Wide £60,000 - £75,000 + Benefits You will contribute to all technical aspects of implementing Service Management, Service Integration, and Management solutions for both current and prospective clients using the ServiceNow Platform. This role requires a strong understanding of the ServiceNow Platform and the technologies it integrates with, to deliver development outcomes aligned with business needs. Duties Technical implementation of ServiceNow, applying Service Management practices aligned with Capgemini and industry standards Co-design and develop new ServiceNow applications, solutions, and services as needed Take ownership of complex business requirements and deliver them with support from the ServiceNow Business Analyst Collaborate with the Business Analyst to estimate effort for release planning Apply your technical expertise to ensure optimization and compliance in the use of the ServiceNow Platform by IT organizations Skills Experience administering the ServiceNow Platform and working in Agile/Scrum environments Proficiency in Scripting languages and frameworks: JavaScript, Angular/AngularJS, HTML, CSS, AJAX, and Jelly Strong communication skills (written and verbal) and attention to detail Solid understanding of relational database concepts Experience with LDAP, Active Directory, SSO, email infrastructure, web services, and ITOM Preferred Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer ServiceNow Platform Implementation Specialist

Business Process Manager (ARIS) Contract Outside IR35 Rate - Open 12 Month Contract Cheshire Based Remote work options available, however Occasional travel may be required for training or collaboration with teams. Job Purpose: The Process Management Specialist is responsible for optimization of the ARIS platform and its capabilities to meet the needs of the business. This role also involves providing user support, troubleshooting, training, and ensuring best practices are followed for business process modelling within the organization. The role will work within the Central Business Process function in the Strategy office and will work alongside the Skoda technical team who administer the group ARIS tenant. Key Responsibilities: ARIS Administration: Develop and implement ARIS governance policies and best practices. Work closely with IT teams to ensure system security and integration with other enterprise tools. Manage user roles, permissions, and access control in ARIS. Database Configuration & Management: Manage data quality of database objects and libraries, ensuring consistency and compliance with organisational standards. Implement backup and disaster recovery strategies for ARIS repositories. User Interface & Capability Configuration: Configure the ARIS user interface to align with business needs and user roles. Customize dashboards, reports, and workflows to enhance usability and insights. Implement UI enhancements and process modelling standards to improve user experience. Manage UAT of new ARIS Service Releases Define a capability roadmap based on existing and upcoming features to drive maximum value from the platform and its content User Support & Training: Develop user guides, FAQs, and best practice documentation. Conduct training sessions and workshops to improve user competency and adoption of ARIS. Assist users with business process modelling, ensuring adherence to organizational standards Review of processes pre-publication via the release workflow Offer guidance on effective use of ARIS for process analysis, simulation, and reporting. Act as a liaison between business users and technical teams to translate requirements into ARIS solutions. Run the ARIS Super User Group Provide communications & reporting into key stakeholder groups Process Improvement & Governance: Collaborate with process owners to ensure consistency and alignment with business objectives. Promote process standardization and continuous improvement using ARIS capabilities. Support change management initiatives by advocating ARIS best practices and efficiency improvements. Develop reporting and dashboards within ARIS to provide insights into business processes. Work across group brands to drive consistency and re-use of best practice Skills & Qualifications: Proven experience as an ARIS Administrator, Business Process Analyst, or related role. Strong knowledge of ARIS tools, including ARIS Architect, ARIS Aware, ARIS Designer, and ARIS Connect. Experience with ARIS administration, configuration, and user management. Familiarity with business process modelling notation (EPC & BPMN) and enterprise architecture frameworks. Excellent troubleshooting, analytical, and problem-solving skills. Strong communication and training skills, with the ability to convey technical information to non-technical users. Knowledge of scripting and automation for ARIS (e.g., JavaScript, XML) is desirable. Ability to work independently and as part of a team in a dynamic environment. Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required).

Senior SQL Database Administrator Location: Hybrid - Sunderland (with flexible working) Salary: Up to 55,000 + excellent benefits We're working with a respected organisation in Sunderland to recruit a Senior SQL Database Administrator . This is a fantastic opportunity to join an experienced IT team and take a lead role in the ongoing development, optimisation, and resilience of the organisation's database environment. You'll be responsible for maintaining high availability, supporting integrations across platforms, and ensuring the reliability and performance of systems critical to business operations. Key Responsibilities: Configure and manage high availability and disaster recovery solutions including Always On Availability Groups, mirroring, and clustering. Implement and test backup and recovery procedures to safeguard data. Monitor performance metrics and carry out tuning and optimisation as required. Support development and integration efforts across cloud and on-prem environments. Use version control tools (e.g. GitHub, Bitbucket) to manage database scripts and schema changes. Maintain comprehensive technical documentation and system records. Collaborate with software developers, analysts, and other teams to deliver scalable and secure database services. Provide 2nd/3rd line support and investigate root causes of system issues. What We're Looking For: Solid experience in SQL Server database administration. Strong understanding of high availability, backup, and recovery strategies. Proficient in writing and troubleshooting T-SQL. Experience with ETL tools (e.g. SSIS, Azure Data Factory, Informatica, Talend). Familiarity with version control and collaborative working in a support or project setting. Strong communication skills and a methodical, team-focused approach. Desirable (but not essential): Experience with open-source RDBMS (PostgreSQL, MySQL, MongoDB). Familiarity with Redgate tools (SQL Toolbelt, Backup Pro, SQL Monitor). Benefits: Up to 55,000 salary depending on experience 31 days annual leave plus bank holidays, with the option to buy more Flexible and hybrid working, including early Friday finishes Health Cash Plan - cashback on optical, dental, therapies, and more (includes free child cover) Access to private healthcare through the plan Generous pension scheme - up to 10% employer contribution Salary sacrifice scheme for electric vehicles Enhanced parental and family leave Business mileage allowance Life assurance (3x salary) Please note: This role is subject to a basic DBS check, funded by the employer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Title: Machine Learning Engineer Location: London (1 days per week onsite) - Flexible Salary: 45,000 DOE + Benefits Our Data Analytics business continues to grow and we are now looking for an experienced and technical Machine Learning (ML) Engineer to join one our offices with hybrid or remote UK working. This is an exciting role and would most likely suit someone with previous experience in a similar role where they have gained knowledge and experience of designing, building, optimising, deploying and managing business-critical machine learning models using Azure ML in Production environments. You must have good technical knowledge of Phyton, SQL, CI/CD and familiar with Power BI. A FTSE 250 company, they combine expertise and insight with advanced technology and analytics to address the needs of over 1,400 schemes and their sponsoring employers on an ongoing and project basis. We undertake administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over 1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector. The Team The client is a specialist and multi-disciplinary team consisting of actuaries, data scientist and developers. Our role in this mission is to pioneer advancements in the field of pensions and beyond, leveraging state-of-the-art technology to extract valuable and timely insights from data. This enables the consultant to better advise Trustees and Corporate clients on a wide range of actuarial-related areas. The Role As a Machine Learning Engineer you will: Model development. Work collaboratively with actuarial analysts to develop machine learning and statistical models to predict outcomes, related to pension schemes, such as life expectancy, default risk, or investment returns. Identify appropriate machine learning algorithms and apply them to enhance predictions, automate decision-making processes, and improve client offerings. Machine Learning Operations. Responsible for designing, deploying, maintaining and refining statistical and machine learning models using Azure ML. Optimize model performance and computational efficiency. Ensure that applications run smoothly and handle large-scare data efficiently. Implement and maintain monitoring of model drifts, data-quality alerts, scheduled r-training pipelines. Data Management and Preprocessing. Collect, clean and preprocess large datasets to facilitate analysis and model training. Implement data pipelines and ETL processes to ensure data availability and quality. Software Development. Write clean, efficient and scalable code in Python. Utilize CI/CD practices for version control, testing and code review. Work closely with actuarial analysts, actuarial modelling team (AMT) and other colleagues to integrate data science findings into practical advice and strategies. Stay abreast of new trends and technologies in Data Science technologies and pensions to identify opportunities for innovation. Provide training and support to other team members on using machine learning tools and understanding analytical techniques. Interpret and explain machine learning concepts and findings to other members of the analytics team and non-technical stakeholders. Your profile Essential Criteria Previous experience in designing, building, optimising, deploying and managing business-critical machine learning models using Azure ML in Production environments. Experience in data wrangling using Python, SQL and ADF. Experience in CI/CD and DevOps/MLOps and version control. Familiarity with data visualization and reporting tools, ideally PowerBI. Good written and verbal communication and interpersonal skills. Ability to convey technical concepts to non-technical stakeholders. Experience in the pensions or similar regulated financial services industry is highly desirable. Experience in working within a multidisciplinary team would be beneficial. We offer an attractive reward package, typical benefits can include: Competitive salary Participation in annual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Pension scheme, matching contribution structure Healthcare cash plan Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle Life Assurance cover, four times basic salary Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

We are currently looking for an Application Support Analyst to join our IT Department on a full time, permanent basis. As part of the Digital Systems team and reporting to the IT Applications Lead, this role contributes to the successful administration, support, implementation and improvement of Southbank Centre’s business applications. The core focus of the role is to provide specialist application support for our Events and Collections application suite, including, but not limited to, Artifax event management system, Vernon collections management system and Bynder digital asset management system. The role will benefit from exposure to a broad array of business critical systems. The successful candidate will work across a variety of responsibilities which includes but are not limited to: Provide support to Southbank Centre events, digital asset, collection and other management systems by administering the IT helpdesk & handling support requests according to SLAs, and working towards continual improvement of team KPIs Administer routine system maintenance to preserve system and data integrity and efficiency Work with the Digital Systems team to support the technical delivery of digital systems projects Provide training for Southbank Centre staff on relevant systems Use reporting tools to support the provision of business information to users; including the use of SQL scripts to select and export data We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff. If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role. Southbank Centre The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames. Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract. The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation. Our Artistic Mission The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience. Benefits & Perks: As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment. 28 days annual leave, plus bank holidays Hybrid working model (3 days office working, 2 days from home) Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga Season ticket loan The deadline for applications is 23:59 on 21 January 2024.

Query Resolution Analyst Solihull Hybrid work model- 3 days in the office & 2 days working from home Position Summary We are looking for a Query Resolution Analyst to join us at Infor. As a Query Resolution Analyst you will liaise with internal departments to enable accounts within the DACH region to be settled within the company parameters. You will need to have a flair for problem solving and be able to identify problem areas quickly. In addition to this you'll need to build a positive and productive long-term relationship with the billing team as well as the relevant business contacts. Overall your focus is to maximize cash collections for the Company. our Responsibilities Include Resolve customer queries to ensure prompt payment, serve as liaison between the Calling Specialists and appropriate company departments to resolve within 48hrs To work alongside calling specialist team when workload accommodates Ensure timely and accurate reporting to the business as required Any adhoc duties which may arise Attend bi-weekly calls with the Customer Advocacy Team Attend bi-weekly Business Calls and provide support to the Business Provide support to the Legal and Customer Advocacy Team whilst settlements are being negotiated with the customer Ensuring settlement agreement terms are adhered to - working closely with billing and cash applications to ensure documents / refunds are processed within the time restrictions Attend bi-weekly calls with the IPN Management Team and provide concise information relating to outstanding AR / queries Attend Monthly Legal calls providing information to internal and external legal teams Maintain a database of legal claims / cases Be responsible for Liquidation / Administration cases and maintain a database Providing support / information to VP's and Senior Directors as requested Assisting with ME/QE and YE duties where required Knowledge and Skills, You Bring to the Organization Detail focused ensuring they follow up all unresolved matters and record data accurately Legal and Insolvency experience desirable Target driven Firm but patient approach, strong objection handling skills Advanced Microsoft skills including Word, Excel, PowerPoint, Access would be an advantage Strong oral and written communication skills Interpersonal skills Decision making Credit Control experience would be desirable but not essential Infor Values: Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies-such as value creation, integrity, responsibility, free speech, and toleration-we encourage one another to take initiative and to challenge the status quo. We have a relentless commitment to a culture based on a business philosophy called Principle Based Management (PBM ). Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. About Infor Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details

Are you looking for an opportunity as a Test Analyst to join a well-established team, with the opportunity for development and career progression? What you will be doing: To provide enhanced coordination and comprehensive testing and analytical skills, whether as part of a testing project, within a managed testing service, or as part of a development project for both functional and non-functional testing. The role may entail team leading and providing advice and guidance on process and good practises to own or other teams. Also provides guidance on testing best practice to other teams. Deliver work to agreed estimates and timescales. Mentor and coordinate the test team. To apply Sopra Steria Testing Processes using Sopra Steria RightTestingTM or client processes (as appropriate). Provide breadth of domain knowledge to support delivery in all areas of testing. Produce a Test Strategy for simple or moderate testing requirements, utilising a risk-based approach. Produce and review Test Plans for simple or moderate testing requirements, in line with the Test Strategy. Develop high level Test Cases (scenarios) and Test Scripts, including expected results, for simple or moderate requirements in line with the Test Strategy. Create and manage test data and specify testing environments for more complex requirements. To support and execute all levels of testing by actively co-ordinating other parties involved in the project and to document and verify test results. To raise, record and monitor details of incidents encountered during testing. Produce metrics on tests executed and incidents raised and proactively facilitate the resolution of errors. To use testing tools, as required and assist with tool evaluation as appropriate. Produce Test Review Reports for simple or moderate testing requirements and ensure best practice information is captured for continuous improvement. Carry out impact analysis of change requests or changing priorities and implement change control and configuration management as appropriate. Undertake estimating for testing activities. To report own and team's progress and issues in a timely manner as defined in the Test Strategy and the agreed team organisation. Escalate issues that might impact on quality or the ability to complete tests according to plan, and to proactively seek appropriate solutions. Carry out and control audits of test plans, scripts and results and support test executions if required by the test strategy. To aid enhancement of knowledge within the team by mentoring and sharing knowledge and best practices. What you'll bring: At an advanced level able to articulate and demonstrate a good understanding of: Test Management: Responsibilities for the Test Analyst Improving The Testing Process Test Techniques Testing Software Quality Characteristics Reviews Defect Management Test Tools And Automation People Skills - Team Composition Has demonstrable in-depth experience in using common business technology (for example, MS Office suite of tools) Has demonstrable in-depth experience of using business technology within a specific domain; including at least one of the following: applications, infrastructure, security, networks Able to produce a wide range of test deliverables in-line with applicable standards. International Software Testing Qualifications Board (ISTQB) Foundation Level Certification International Software Testing Qualifications Board (ISTQB) Test Analyst Advanced Level Certification Certification of one or more of the programmes listed below: Any - HP ExpertOne Programme Certification ALM QTP Loadrunner Any - Oracle Certified Professional Any - SAP Certified Application Associate Any - Microsoft Certified Professional Demonstrable experience of working as a Senior Test Analyst within large / complex solutions integration programmes / projects Demonstrable knowledge and experience using three or more software engineering tools, techniques, methods, at an advanced level, in accordance with recognised standards, specifically: SQL (for example; production of complex scripts to query a relational database) MS Excel (for example; construction of macros to support production of complex dataset queries and builds) PL/SQL, C, VB, or Java (for example; construction of complex procedures and functions to administrate, or drive applications and tools) HP ALM, HP QC (for example; configuration and full lifecycle management of a test suite It would be great if you had: International Software Testing Qualifications Board (ISTQB) Technical Test Analyst Advanced Level Certification International Software Testing Qualifications Board (ISTQB) Test Manager Advanced Level Certification PRINCE 2 Foundation Team Leadership within a testing team Good knowledge of the latest developments and future strategy for their technology area, and an awareness of its application within past and present Sopra Steria engagements Employment Type - Full Time, Permanent Location - Cheltenham (on-site) Security Clearance Level - DV Internal Recruiter - Lee Brown Salary - £45-£48k Benefits - 25 days holiday with the option to buy/sell days, Pension, 4 x Life Assurance and 3% flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

Hanson Wade is a fast-growing business intelligence provider working in the Life Science sector. Our mission is to support the industry in getting better drugs to patients faster through information products that deliver market insights and research intelligence. Alongside extensive event portfolios and SaaS-based pipeline tools we are now launching a market research business to expand the range of services we support the biopharma market with. We are recruiting for a Business Technology Lead to join our fast growing tech and data team, successfully deliver an excellent technical service Are you flexible and resilient with proven experience in successfully delivering IT Infrastructure in an operations department? Are you able to plan and deliver your own work to set targets and timelines successfully? We are recruiting for a Business Technology Lead to successfully deliver an excellent technical service and the provision of robust solutions to ensure a high infrastructure availability for the business   Job Requirements: Technology Innovation : Execute on technology-related projects as defined by the requirements of the business and technology directorate Successfully deliver an excellent technical service and the provision of robust solutions to ensure high infrastructure availability Work with software providers and technical specialists to support translation of functional solutions into technical solutions Document functional user requirements and technical specifications for use in the project development cycle. Support system integration, API integration and create new built point, data mapping activities, process design, business rules configuration and systems test planning Document new business processes, capabilities and supporting technologies. Support user communications, training, and job aids to assist in successful business implementation. Assist in the formulation of a technology road map to ensure systems are kept in an advanced state and the business is aware of potential advances. Perform ad-hoc analysis and evaluation where necessary. Management & Governance of AWS, Azure and Microsoft 365 based environments Management & Governance of Identify Management   Technology Support : Support technology innovation analysts by guiding or helping with IT-related issues, user setup, office technology administration such as Microsoft or CloudCall. Act as an escalation point for any 2nd line Cloud or Infrastructure issues Where necessary, assist in the governance and maintenance of core business platform such as Hopin, Pardot, Salesforce or EventEngine.   What we are looking for: The ideal candidate will have two or more years of experience proactively maintain the existing infrastructure to agreed standards and methodologies, including recording, reviewing and monitoring systems and problem-solving any degradation of service to drive performance improvements and work closely with Head of Business Technology. Proven hand-on experience and in depth understanding of IT Services (networks, on-premises infrastructure, cloud infrastructure including Azure and AWS. Proven experience for the design and operational models for core infrastructure and central systems including Microsoft Azure AD and Active Directory Services and other enterprise solutions Experience in Agile and DevOps ways of working and someone keen to advocate and educate on these working practices. Proven experience for device management, endpoint analytics and end user support through tools like AAD, Intune, SSCM Proven hand-on experience on Window 10, virtual desktops, collaboration technologies such as Teams, SharePoint, and One Drive Experience in deploying network hardware like switches, routers and access points and associated patching as well as support for Local Area Network and Wireless Network Experience managing and supporting end-user hardware asset and configuration life cycle management through standard tools such as Jira Service Management Experience in using and maintaining middleware such as Jitterbit Outstanding problem solver with excellent communication and presentational skills, confident and methodical approach, and able to work within a team environment A Bachelor’s degree in computer science, computer engineering or relevant field Desirable to have obtained industry standard certification   We will offer you: The opportunity to work in a dynamic, fast paced, professional business environment A company where the culture is one of transparency, honesty, and support 1st class training and career development programs Unlimited career opportunities A supportive environment that loves to celebrate success   Benefits: Monthly Awards and Social Events Annual Awards Dinner Busy and active social calendar Annual personal learning budget Flexible working

Sharepoint Support Specialist - MS SharePoint Support Analyst - Share Point Support - Sharepoint online - Customer Support - ITIL - Azure - Active Directory - SQL - Administration - maintenance skills are required for a leading organisation based on the Hampshire / Dorset border - Salary up to £36,000 I am looking for an experienced SharePoint Support Analyst - SharePoint Support Specialist to join an IT Infrastructure team to provide administration and maintenance of the overall SharePoint estate including Production, DR and Non-Production Architecture. As a SharePoint Support specialist, you will support the business requirements for the provision of SharePoint services. You will deliver an effective support and maintenance service for identified business applications and undertake the implementation of application developments, including defined projects where assigned. Key Skills for this Sharepoint Online Support Specialist are Working in a Customer Support role Technical experience of Microsoft SharePoint Online, Azure, Active Directory and SQL Database Working in an ITIL environment - Ideally ITIL Certified Experience in interacting with IT and business stakeholders Experience of Power Apps and Power Automate is highly desirable MS Certification - Ideally Sharepoint My client is based on the Hampshire / Dorset border and looking to pay a salary of up to £36,000 + Bens. This role will initially be based from home but will require travel to their offices as and when required. If you are an experienced SharePoint Support Specialist who has technical experience in Sharepoint Online, Active Directory, Azure and SQL and is working in a Customer support role then please send your CV to me ASAP.

An exciting opportunity for a Data Analyst to join a growing education company Your new company A leading operator of luxury student accommodation in the UK, working closely with their partners to deliver an exceptional student experience in some of the most innovative schemes in leading University towns and cities. Your new role Our client is looking for a Data analyst who will support the inhouse system. The successful Data Analyst candidate will be involved in Data entry, data uploading, creating and formatting reports and assisting with system issues to support our business objectives and provide commercial advantage in a highly competitive market. This role would involve Database management Assisting systems administration tasks, including user/group administration, security permissions, data protection, resource monitoring, ensuring systems architecture components work together seamlessly. Interact with operations support and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed. Creating SQL queries, power BI reports, modifying HTML files, creating scheduled tasks on servers and in application Liaise with external partners to plan projects, integrations, activities and achievements What you'll need to succeed Experience dealing with data sets and data structure. Working knowledge of relational database concepts. Working knowledge of SQL, PowerBI, scripting and procedural programming concepts. Critical thinker with strong problem-solving skills. Calm and enthusiastic and driven and independent workers What you'll get in return 25 day holiday Fantastic pension scheme Health insurance Critical incident support Remote working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk