*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
About Scrumconnect Consulting Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives. We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation. About the Role We are looking for an experienced Microsoft Dynamics 365 Developer to join a blended delivery team working on a large-scale public sector digital transformation programme. You will work alongside civil servants, delivery managers, and business analysts to maintain existing services, develop new CRM capabilities, and support a transition to long-term sustainable development practices. This is a hands-on technical role requiring strong Dynamics 365 expertise, a solid understanding of GDS standards, and experience working in Agile public sector environments. Key Responsibilities - Develop and maintain Microsoft Dynamics 365 solutions including CRM systems, plugins, and integrations across multiple workstreams. - Build and configure Power Automate flows and Power Pages to support service delivery. - Develop Dynamics 365 C# plugins for cloud-based deployment and retrieval of lost code. - Develop client-side JavaScript for Dynamics 365 model-driven app customisation. - Build and maintain Azure Functions and utilise Azure services including blob storage as required. - Support source control and ticket management using Azure DevOps and Git. - Work with data teams to ensure CRM development aligns with consistent and agreed data models. - Provide testing support for Legacy live services during transformation periods. - Contribute to transition planning, supporting handover of development and testing requirements to incoming teams. - Work within GDS Service Standards, DfE Technical Standards, WCAG 2.2 AA accessibility standards, and GDPR compliance requirements. - Collaborate effectively as part of a distributed, multidisciplinary Agile team. Essential Skills and Experience - Strong hands-on experience with Microsoft Dynamics 365, Power Automate Flow, and Power Pages. - Proficiency in C#, JavaScript, PowerFX, FetchXML, and Liquid Templates. - Experience with Azure DevOps, Git, Azure Functions, and Azure services. - Working knowledge of JSON, XML, and XSLT. - Experience with SQL Server 2016 and Azure cloud environments. - Solid understanding of GDS Service Standards and Agile delivery methodologies. - Experience working in UK public sector programmes (eg central government departments, NHS, or equivalent). - Strong communication skills with the ability to work effectively in both solo and team settings, locally and remotely. Desirable - Experience with SharePoint integration within Dynamics 365. - Microsoft Certifications: AI-900, PL-200, PL-400, AZ-900. - Familiarity with the DDaT Capability Framework and Technology Code of Practice. - Experience supporting CRM system transitions or supplier handovers in government programmes. - Knowledge of the Government Design System. Our Commitment to Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from under-represented communities, and those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.
11/05/2026
Contractor
About Scrumconnect Consulting Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives. We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation. About the Role We are looking for an experienced Microsoft Dynamics 365 Developer to join a blended delivery team working on a large-scale public sector digital transformation programme. You will work alongside civil servants, delivery managers, and business analysts to maintain existing services, develop new CRM capabilities, and support a transition to long-term sustainable development practices. This is a hands-on technical role requiring strong Dynamics 365 expertise, a solid understanding of GDS standards, and experience working in Agile public sector environments. Key Responsibilities - Develop and maintain Microsoft Dynamics 365 solutions including CRM systems, plugins, and integrations across multiple workstreams. - Build and configure Power Automate flows and Power Pages to support service delivery. - Develop Dynamics 365 C# plugins for cloud-based deployment and retrieval of lost code. - Develop client-side JavaScript for Dynamics 365 model-driven app customisation. - Build and maintain Azure Functions and utilise Azure services including blob storage as required. - Support source control and ticket management using Azure DevOps and Git. - Work with data teams to ensure CRM development aligns with consistent and agreed data models. - Provide testing support for Legacy live services during transformation periods. - Contribute to transition planning, supporting handover of development and testing requirements to incoming teams. - Work within GDS Service Standards, DfE Technical Standards, WCAG 2.2 AA accessibility standards, and GDPR compliance requirements. - Collaborate effectively as part of a distributed, multidisciplinary Agile team. Essential Skills and Experience - Strong hands-on experience with Microsoft Dynamics 365, Power Automate Flow, and Power Pages. - Proficiency in C#, JavaScript, PowerFX, FetchXML, and Liquid Templates. - Experience with Azure DevOps, Git, Azure Functions, and Azure services. - Working knowledge of JSON, XML, and XSLT. - Experience with SQL Server 2016 and Azure cloud environments. - Solid understanding of GDS Service Standards and Agile delivery methodologies. - Experience working in UK public sector programmes (eg central government departments, NHS, or equivalent). - Strong communication skills with the ability to work effectively in both solo and team settings, locally and remotely. Desirable - Experience with SharePoint integration within Dynamics 365. - Microsoft Certifications: AI-900, PL-200, PL-400, AZ-900. - Familiarity with the DDaT Capability Framework and Technology Code of Practice. - Experience supporting CRM system transitions or supplier handovers in government programmes. - Knowledge of the Government Design System. Our Commitment to Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from under-represented communities, and those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. For this role we offer the hybrid working approach with 2 days a week onsite in Osterley office. What you'll do Shaping and driving the OTT Experimentation and Measurement strategy ensuring rigour is applied to tests across territories within the Commercial , CRM, Proposition and other business area verticals Lead a team of 6 analytical professionals, managing the workstacks and developing their careers Be the go - to technical expert for the Optimisation team, unblocking progress and enabling high - quality delivery at pace Understanding the commercial opportunities that exist to improve the way we make decisions with better insights Developing relationships, championing experimentation and data with stakeholders up to Exec level to reach a deep understanding of their business areas, presenting findings and recommendations to further their business goals Collaborate across wider data disciplines in Sky Data and Business verticals to help meet the business objectives and strategic roadmap Provide Analytical acumen and technical expertise to support to your team, enabling quality output that can be trusted throughout the business Proactively shape the Experimentation and Measurement roadmap with the Head of Department and senior business partners, ensuring the team delivers commercial value both for near-term and longer-term decision making Developing and implementing the best use of data , available tools and environments What you'll bring " A proven background and expertise with data and analytics tools, particularly SQL and Tableau (other examples: GCP/Big Query, Python, Adobe Clickstream) with the ability to unblock and lead others technically Hands-on experience of segmentation techniques and predictive algorithms which enable realistic and actionable recommendations to drive Commercial strategy A deep business impact understanding of Insight & Decision Science methodologies, specifically in statistical significance techniques, to support these focus areas: - Experiment Design & Setup - Design AB & MV testing to enable key business understanding and decisioning - Statistical Analytics - Application of correct statistical techniques to understand and explain testing results - Business Rule Segmentations - Defining and creating segmentation rules to power business process (applicable when DS model non-viable) Experience in developing a strategy and formulating the team structure , with members personal development a focus to help business goals Leadership: able to coach, develop and manage a team of analysts to effectively prioritise workload, deliver outputs as a team and develop individuals Business Case and Value Realisation - Definition of value metrics, measures and wash up of performance, collab with business/finance Business Partnering (discovery) and Stakeholder Management - Clear alignment on enabling the priorities of the wider Sky business whilst aligning workloads spanning multiple Director level stakeholders Industry Scanning and Product Innovation - Assessment of market and industry developments to help shape our products and roadmaps Team o verview As a member of the Data Science and Optimisation team , within Sky Data, you will lead the Optimisation team to enhance customer beh aviour across multiple channels including CRM, Digital, eCommerce, Retention, and Ops, focusing on the territories (UK, Ireland, Germany, Italy). The success of the approach will ensure the programs maximise customer experience to ultimately drive business benefit. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers." On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
11/05/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. For this role we offer the hybrid working approach with 2 days a week onsite in Osterley office. What you'll do Shaping and driving the OTT Experimentation and Measurement strategy ensuring rigour is applied to tests across territories within the Commercial , CRM, Proposition and other business area verticals Lead a team of 6 analytical professionals, managing the workstacks and developing their careers Be the go - to technical expert for the Optimisation team, unblocking progress and enabling high - quality delivery at pace Understanding the commercial opportunities that exist to improve the way we make decisions with better insights Developing relationships, championing experimentation and data with stakeholders up to Exec level to reach a deep understanding of their business areas, presenting findings and recommendations to further their business goals Collaborate across wider data disciplines in Sky Data and Business verticals to help meet the business objectives and strategic roadmap Provide Analytical acumen and technical expertise to support to your team, enabling quality output that can be trusted throughout the business Proactively shape the Experimentation and Measurement roadmap with the Head of Department and senior business partners, ensuring the team delivers commercial value both for near-term and longer-term decision making Developing and implementing the best use of data , available tools and environments What you'll bring " A proven background and expertise with data and analytics tools, particularly SQL and Tableau (other examples: GCP/Big Query, Python, Adobe Clickstream) with the ability to unblock and lead others technically Hands-on experience of segmentation techniques and predictive algorithms which enable realistic and actionable recommendations to drive Commercial strategy A deep business impact understanding of Insight & Decision Science methodologies, specifically in statistical significance techniques, to support these focus areas: - Experiment Design & Setup - Design AB & MV testing to enable key business understanding and decisioning - Statistical Analytics - Application of correct statistical techniques to understand and explain testing results - Business Rule Segmentations - Defining and creating segmentation rules to power business process (applicable when DS model non-viable) Experience in developing a strategy and formulating the team structure , with members personal development a focus to help business goals Leadership: able to coach, develop and manage a team of analysts to effectively prioritise workload, deliver outputs as a team and develop individuals Business Case and Value Realisation - Definition of value metrics, measures and wash up of performance, collab with business/finance Business Partnering (discovery) and Stakeholder Management - Clear alignment on enabling the priorities of the wider Sky business whilst aligning workloads spanning multiple Director level stakeholders Industry Scanning and Product Innovation - Assessment of market and industry developments to help shape our products and roadmaps Team o verview As a member of the Data Science and Optimisation team , within Sky Data, you will lead the Optimisation team to enhance customer beh aviour across multiple channels including CRM, Digital, eCommerce, Retention, and Ops, focusing on the territories (UK, Ireland, Germany, Italy). The success of the approach will ensure the programs maximise customer experience to ultimately drive business benefit. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers." On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Title: Supply Chain Risk Management Analyst Location: Remote (UK-based) with monthly/Quarterly travel to Wimbledon or Nottingham. Working Hours: 35 hours per week, Monday to Friday (flexible start and finish times). Contract Type: Full-Time, Permanent. About The Role We are seeking a highly organised and proactive Third Party Assurance (TPA) Analyst to support our growing 3 rd , 4 th Party & Client Risk function. This is an excellent opportunity for a junior-level professional looking to gain experience in a fast-paced financial services environment with exposure to senior stakeholders and global operations. Reporting directly to the Group Third Party Assurance Manager, you will assist in all onboarding, inlife & exit due diligence across the UK, EU, US, and Australia. This is a pivotal role in ensuring our 3 rd , 4 th Client relationships meet internal risk and compliance standards, supporting business continuity and regulatory adherence. Working within the Information Security Unit you will also be involved in IT Audit planning & support, ensuring adherence to ISO27001 compliance, CIS Maturity & controls assessment as well as a variety of Information Security initiatives. Key Responsibilities Support the TPA Team in coordinating, tracking, and completing 3 rd party, 4 th party, & Client risk assessments. Liaise with internal relationship owners to schedule assessments, request documentation, and coordinate deliverables. Maintain and update assessment reports, internal CRM systems, and reporting tools. Assist in drafting and documenting remediation plans and follow-up actions resulting from supplier assessments or audits. Provide regular updates and reports to relevant committees and governance forums. Ensure clear and professional communication with stakeholders at all levels. About You We're looking for a detail-oriented, self-motivated individual who thrives in a collaborative, deadline-driven environment. You'll bring a can-do attitude, strong communication skills, and a natural ability to manage multiple priorities with confidence. Essential Skills & Experience Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage multiple assessments and deadlines simultaneously. Proficient in Microsoft Excel, PowerPoint, and Word. Comfortable using CRM systems. Confident liaising with and supporting senior stakeholders across departments. Previous experience in Third Party Risk Management, Supply Chain Risk Management, risk, compliance, or audit. Any relevant qualifications (e.g., ISO standards, risk management certifications, or auditing frameworks).
11/05/2026
Full time
Job Title: Supply Chain Risk Management Analyst Location: Remote (UK-based) with monthly/Quarterly travel to Wimbledon or Nottingham. Working Hours: 35 hours per week, Monday to Friday (flexible start and finish times). Contract Type: Full-Time, Permanent. About The Role We are seeking a highly organised and proactive Third Party Assurance (TPA) Analyst to support our growing 3 rd , 4 th Party & Client Risk function. This is an excellent opportunity for a junior-level professional looking to gain experience in a fast-paced financial services environment with exposure to senior stakeholders and global operations. Reporting directly to the Group Third Party Assurance Manager, you will assist in all onboarding, inlife & exit due diligence across the UK, EU, US, and Australia. This is a pivotal role in ensuring our 3 rd , 4 th Client relationships meet internal risk and compliance standards, supporting business continuity and regulatory adherence. Working within the Information Security Unit you will also be involved in IT Audit planning & support, ensuring adherence to ISO27001 compliance, CIS Maturity & controls assessment as well as a variety of Information Security initiatives. Key Responsibilities Support the TPA Team in coordinating, tracking, and completing 3 rd party, 4 th party, & Client risk assessments. Liaise with internal relationship owners to schedule assessments, request documentation, and coordinate deliverables. Maintain and update assessment reports, internal CRM systems, and reporting tools. Assist in drafting and documenting remediation plans and follow-up actions resulting from supplier assessments or audits. Provide regular updates and reports to relevant committees and governance forums. Ensure clear and professional communication with stakeholders at all levels. About You We're looking for a detail-oriented, self-motivated individual who thrives in a collaborative, deadline-driven environment. You'll bring a can-do attitude, strong communication skills, and a natural ability to manage multiple priorities with confidence. Essential Skills & Experience Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage multiple assessments and deadlines simultaneously. Proficient in Microsoft Excel, PowerPoint, and Word. Comfortable using CRM systems. Confident liaising with and supporting senior stakeholders across departments. Previous experience in Third Party Risk Management, Supply Chain Risk Management, risk, compliance, or audit. Any relevant qualifications (e.g., ISO standards, risk management certifications, or auditing frameworks).
M365 Applications Specialist Purpose of the Role The M365 Applications Specialist is responsible for the design, configuration, support and continuous improvement of the Microsoft 365 application estate that the customer's staff and partners use every day. This includes Exchange Online, Microsoft Teams (including Teams Phone where applicable), OneDrive for Business, SharePoint Online (in collaboration with the SharePoint Specialist), Microsoft Loop, Planner, Forms, Stream, Viva, and the integration layer between these workloads and Power Platform, Dataverse, Dynamics 365, and Microsoft Fabric. The role sits at the intersection of operations and solutioning. On a typical day the post-holder will close P3 service requests in the morning (mailbox provisioning, Teams policy changes, sharing rule adjustments), spend the afternoon designing a Power Automate flow tied to a SharePoint list for a business unit, and finish by reviewing release notes for the next M365 monthly update and authoring a change request for CAB. Requirements Key Technical Responsibilities Administer Microsoft 365 tenants across all in-scope programme areas via the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, and corresponding PowerShell modules. Manage tenant-level configuration: domains, DNS records (MX, SPF, DKIM, DMARC, autodiscover), licence assignment (group-based licensing), service plans, organisation-wide settings, and cross-tenant access for B2B. Operate Exchange Online including mailbox lifecycle, shared / resource / room mailboxes, transport rules, connectors, anti-spam / anti-phishing policies (Defender for Office 365 Plan 1/2), eDiscovery (standard and premium), retention policies and labels, journaling, and hybrid mail flow where applicable. Administer Microsoft Teams: messaging policies, meeting policies, app permission policies, Teams templates, channels, private channels, shared channels (Teams Connect), live events, voice (calling plans / Direct Routing if in scope), Teams Rooms devices, and Teams telemetry via Call Quality Dashboard. Administer OneDrive for Business including storage quotas, sharing controls, retention, restore, OneDrive sync issues (ODSyncReport), and Known Folder Move. Application Solution Delivery Design and deliver business solutions using a fit-first approach across the M365 stack: SharePoint lists / libraries, Lists, Planner, Forms, Power Automate flows, and Power Apps where appropriate, before recommending custom development. Build Power Automate cloud flows (automated, instant, scheduled, business process flows) including approval flows, integration with Dataverse, SharePoint, Outlook, Teams adaptive cards, and HTTP / custom connectors. Develop and maintain Power Apps canvas and model-driven apps, including Dataverse table design, business rules, security roles, and ALM through Power Platform Solutions. Integrate solutions with Dataverse, Dynamics 365 (existing CRM estate), legacy and current SQL Server versions, and Azure resources via on-premises data gateway, dataflows, and APIs. Author SharePoint Framework (SPFx) web parts and extensions, custom Teams apps, Microsoft Graph-integrated solutions, and Office Add-ins where requirements exceed low-code capability. Microsoft Fabric and Power BI Integration Support Microsoft Fabric workspaces including OneLake, Lakehouse / Warehouse models, semantic models, and Power BI report distribution; coordinate with the Azure Specialist on capacity sizing. Operate Power BI Pro / Premium tenant settings, gateways, dataset refresh schedules, RLS / OLS, deployment pipelines, and workspace governance. Application Lifecycle Management and Governance Apply the Microsoft Power Platform Center of Excellence (CoE) Starter Kit to enforce environment strategy, DLP policies, connector governance, maker auditing, and orphaned-app management. Use Power Platform pipelines (or Azure DevOps with Power Platform Build Tools) for solution deployment between development, test, and production environments. Maintain solution documentation, technical design documents (TDDs), and operational runbooks for every application in production. Operate change management for application changes through CAB; deliver pre-change validation, rollback plan, and post-change verification. Service Operations Resolve M365 application incidents and service requests at L2/L3 within the contractual SLAs (P1 1h/4h; P2 4h/1WD; P3 1WD/3WD), liaising with Microsoft Support (Premier / Unified) for vendor-driven analysis at Level 4. Author and execute service requests including conditional access policy adjustments for application access, new Power Platform non-Production environment provisioning, Teams policy changes, mailbox provisioning, and DLP policy refinements. Support adoption and change management, including delivery of training collateral, champion programmes, and Microsoft Adoption Score interpretation. Contribute to monthly service reports with application KPIs (Teams call quality, Exchange Online availability, mailbox size trends, Power Platform consumption, app inventory). Mandatory Technical Skills Microsoft 365 service administration across Exchange Online, SharePoint Online, OneDrive, Teams, and Defender for Office 365. Power Platform development with Power Automate (cloud flows, business process flows, AI Builder familiarity), Power Apps (canvas and model-driven), Dataverse modelling, and Power BI. PowerShell across ExchangeOnlineManagement, MicrosoftTeams, PnP.PowerShell, Microsoft Graph PowerShell SDK, and the Power Apps for Makers / Admins modules. SharePoint Online deep configuration including modern site collections, hub sites, site designs / scripts, search architecture, content types, term store, and permissions. REST and Microsoft Graph API integration; OAuth 2.0 application registrations, delegated vs application permissions, certificate-based auth, and rate-limit handling. ALM for Power Platform: solutions, environment strategy, pipelines, source control with Git, and managed vs unmanaged solution discipline. ITIL v4 incident, problem and change management on a Microsoft estate. Desirable Technical Skills SharePoint Framework (SPFx), TypeScript, React; experience packaging and deploying SPFx web parts and extensions. Microsoft Copilot Studio (formerly Power Virtual Agents) and Copilot for Microsoft 365 readiness. Microsoft Loop, Viva Engage / Insights / Topics. Dynamics 365 (Customer Service, Sales) configuration. Microsoft Fabric capacity, OneLake, Lakehouse, and Direct Lake mode. Azure Logic Apps and Azure Functions (.NET / Node) for advanced integrations beyond Power Platform connector limits. Robotic Process Automation using Power Automate Desktop. Required Certifications Microsoft 365 Certified: Administrator Expert (MS-102) - mandatory. Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) - mandatory. Microsoft Certified: Power Platform Developer Associate (PL-400) - preferred. Microsoft 365 Certified: Teams Administrator Associate (MS-700) - preferred. Microsoft Certified: Power BI Data Analyst Associate (PL-300) - desirable. ITIL 4 Foundation - preferred.
11/05/2026
Full time
M365 Applications Specialist Purpose of the Role The M365 Applications Specialist is responsible for the design, configuration, support and continuous improvement of the Microsoft 365 application estate that the customer's staff and partners use every day. This includes Exchange Online, Microsoft Teams (including Teams Phone where applicable), OneDrive for Business, SharePoint Online (in collaboration with the SharePoint Specialist), Microsoft Loop, Planner, Forms, Stream, Viva, and the integration layer between these workloads and Power Platform, Dataverse, Dynamics 365, and Microsoft Fabric. The role sits at the intersection of operations and solutioning. On a typical day the post-holder will close P3 service requests in the morning (mailbox provisioning, Teams policy changes, sharing rule adjustments), spend the afternoon designing a Power Automate flow tied to a SharePoint list for a business unit, and finish by reviewing release notes for the next M365 monthly update and authoring a change request for CAB. Requirements Key Technical Responsibilities Administer Microsoft 365 tenants across all in-scope programme areas via the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, and corresponding PowerShell modules. Manage tenant-level configuration: domains, DNS records (MX, SPF, DKIM, DMARC, autodiscover), licence assignment (group-based licensing), service plans, organisation-wide settings, and cross-tenant access for B2B. Operate Exchange Online including mailbox lifecycle, shared / resource / room mailboxes, transport rules, connectors, anti-spam / anti-phishing policies (Defender for Office 365 Plan 1/2), eDiscovery (standard and premium), retention policies and labels, journaling, and hybrid mail flow where applicable. Administer Microsoft Teams: messaging policies, meeting policies, app permission policies, Teams templates, channels, private channels, shared channels (Teams Connect), live events, voice (calling plans / Direct Routing if in scope), Teams Rooms devices, and Teams telemetry via Call Quality Dashboard. Administer OneDrive for Business including storage quotas, sharing controls, retention, restore, OneDrive sync issues (ODSyncReport), and Known Folder Move. Application Solution Delivery Design and deliver business solutions using a fit-first approach across the M365 stack: SharePoint lists / libraries, Lists, Planner, Forms, Power Automate flows, and Power Apps where appropriate, before recommending custom development. Build Power Automate cloud flows (automated, instant, scheduled, business process flows) including approval flows, integration with Dataverse, SharePoint, Outlook, Teams adaptive cards, and HTTP / custom connectors. Develop and maintain Power Apps canvas and model-driven apps, including Dataverse table design, business rules, security roles, and ALM through Power Platform Solutions. Integrate solutions with Dataverse, Dynamics 365 (existing CRM estate), legacy and current SQL Server versions, and Azure resources via on-premises data gateway, dataflows, and APIs. Author SharePoint Framework (SPFx) web parts and extensions, custom Teams apps, Microsoft Graph-integrated solutions, and Office Add-ins where requirements exceed low-code capability. Microsoft Fabric and Power BI Integration Support Microsoft Fabric workspaces including OneLake, Lakehouse / Warehouse models, semantic models, and Power BI report distribution; coordinate with the Azure Specialist on capacity sizing. Operate Power BI Pro / Premium tenant settings, gateways, dataset refresh schedules, RLS / OLS, deployment pipelines, and workspace governance. Application Lifecycle Management and Governance Apply the Microsoft Power Platform Center of Excellence (CoE) Starter Kit to enforce environment strategy, DLP policies, connector governance, maker auditing, and orphaned-app management. Use Power Platform pipelines (or Azure DevOps with Power Platform Build Tools) for solution deployment between development, test, and production environments. Maintain solution documentation, technical design documents (TDDs), and operational runbooks for every application in production. Operate change management for application changes through CAB; deliver pre-change validation, rollback plan, and post-change verification. Service Operations Resolve M365 application incidents and service requests at L2/L3 within the contractual SLAs (P1 1h/4h; P2 4h/1WD; P3 1WD/3WD), liaising with Microsoft Support (Premier / Unified) for vendor-driven analysis at Level 4. Author and execute service requests including conditional access policy adjustments for application access, new Power Platform non-Production environment provisioning, Teams policy changes, mailbox provisioning, and DLP policy refinements. Support adoption and change management, including delivery of training collateral, champion programmes, and Microsoft Adoption Score interpretation. Contribute to monthly service reports with application KPIs (Teams call quality, Exchange Online availability, mailbox size trends, Power Platform consumption, app inventory). Mandatory Technical Skills Microsoft 365 service administration across Exchange Online, SharePoint Online, OneDrive, Teams, and Defender for Office 365. Power Platform development with Power Automate (cloud flows, business process flows, AI Builder familiarity), Power Apps (canvas and model-driven), Dataverse modelling, and Power BI. PowerShell across ExchangeOnlineManagement, MicrosoftTeams, PnP.PowerShell, Microsoft Graph PowerShell SDK, and the Power Apps for Makers / Admins modules. SharePoint Online deep configuration including modern site collections, hub sites, site designs / scripts, search architecture, content types, term store, and permissions. REST and Microsoft Graph API integration; OAuth 2.0 application registrations, delegated vs application permissions, certificate-based auth, and rate-limit handling. ALM for Power Platform: solutions, environment strategy, pipelines, source control with Git, and managed vs unmanaged solution discipline. ITIL v4 incident, problem and change management on a Microsoft estate. Desirable Technical Skills SharePoint Framework (SPFx), TypeScript, React; experience packaging and deploying SPFx web parts and extensions. Microsoft Copilot Studio (formerly Power Virtual Agents) and Copilot for Microsoft 365 readiness. Microsoft Loop, Viva Engage / Insights / Topics. Dynamics 365 (Customer Service, Sales) configuration. Microsoft Fabric capacity, OneLake, Lakehouse, and Direct Lake mode. Azure Logic Apps and Azure Functions (.NET / Node) for advanced integrations beyond Power Platform connector limits. Robotic Process Automation using Power Automate Desktop. Required Certifications Microsoft 365 Certified: Administrator Expert (MS-102) - mandatory. Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) - mandatory. Microsoft Certified: Power Platform Developer Associate (PL-400) - preferred. Microsoft 365 Certified: Teams Administrator Associate (MS-700) - preferred. Microsoft Certified: Power BI Data Analyst Associate (PL-300) - desirable. ITIL 4 Foundation - preferred.
M365 Applications Specialist (Freelance/Contract) The M365 Applications Specialist is responsible for the design, configuration, support and continuous improvement of the Microsoft 365 application estate that the customer's staff and partners use every day. This includes Exchange Online, Microsoft Teams (including Teams Phone where applicable), OneDrive for Business, SharePoint Online (in collaboration with the SharePoint Specialist), Microsoft Loop, Planner, Forms, Stream, Viva, and the integration layer between these workloads and Power Platform, Dataverse, Dynamics 365, and Microsoft Fabric. The role sits at the intersection of operations and solutioning. On a typical day the post-holder will close P3 service requests in the morning (mailbox provisioning, Teams policy changes, sharing rule adjustments), spend the afternoon designing a Power Automate flow tied to a SharePoint list for a business unit, and finish by reviewing release notes for the next M365 monthly update and authoring a change request for CAB. Requirements Key Technical Responsibilities Administer Microsoft 365 tenants across all in-scope programme areas via the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, and corresponding PowerShell modules. Manage tenant-level configuration: domains, DNS records (MX, SPF, DKIM, DMARC, autodiscover), licence assignment (group-based licensing), service plans, organisation wide settings, and cross tenant access for B2B. Operate Exchange Online including mailbox lifecycle, shared / resource / room mailboxes, transport rules, connectors, anti spam / anti phishing policies (Defender for Office 365 Plan 1/2), eDiscovery (standard and premium), retention policies and labels, journaling, and hybrid mail flow where applicable. Administer Microsoft Teams: messaging policies, meeting policies, app permission policies, Teams templates, channels, private channels, shared channels (Teams Connect), live events, voice (calling plans / Direct Routing if in scope), Teams Rooms devices, and Teams telemetry via Call Quality Dashboard. Administer OneDrive for Business including storage quotas, sharing controls, retention, restore, OneDrive sync issues (ODSyncReport), and Known Folder Move. Application Solution Delivery Design and deliver business solutions using a fit first approach across the M365 stack: SharePoint lists / libraries, Lists, Planner, Forms, Power Automate flows, and Power Apps where appropriate, before recommending custom development. Build Power Automate cloud flows (automated, instant, scheduled, business process flows) including approval flows, integration with Dataverse, SharePoint, Outlook, Teams adaptive cards, and HTTP / custom connectors. Develop and maintain Power Apps canvas and model driven apps, including Dataverse table design, business rules, security roles, and ALM through Power Platform Solutions. Integrate solutions with Dataverse, Dynamics 365 (existing CRM estate), legacy and current SQL Server versions, and Azure resources via on premises data gateway, dataflows, and APIs. Author SharePoint Framework (SPFx) web parts and extensions, custom Teams apps, Microsoft Graph-integrated solutions, and Office Add ins where requirements exceed low code capability. Microsoft Fabric and Power BI Integration Support Microsoft Fabric workspaces including OneLake, Lakehouse / Warehouse models, semantic models, and Power BI report distribution; coordinate with the Azure Specialist on capacity sizing. Operate Power BI Pro / Premium tenant settings, gateways, dataset refresh schedules, RLS / OLS, deployment pipelines, and workspace governance. Application Lifecycle Management and Governance Apply the Microsoft Power Platform Center of Excellence (CoE) Starter Kit to enforce environment strategy, DLP policies, connector governance, maker auditing, and orphaned app management. Use Power Platform pipelines (or Azure DevOps with Power Platform Build Tools) for solution deployment between development, test, and production environments. Maintain solution documentation, technical design documents (TDDs), and operational runbooks for every application in production. Operate change management for application changes through CAB; deliver pre change validation, rollback plan, and post change verification. Service Operations Resolve M365 application incidents and service requests at L2/L3 within the contractual SLAs (P1 1h/4h; P2 4h/1WD; P3 1WD/3WD), liaising with Microsoft Support (Premier / Unified) for vendor driven analysis at Level 4. Author and execute service requests including conditional access policy adjustments for application access, new Power Platform non Production environment provisioning, Teams policy changes, mailbox provisioning, and DLP policy refinements. Support adoption and change management, including delivery of training collateral, champion programmes, and Microsoft Adoption Score interpretation. Contribute to monthly service reports with application KPIs (Teams call quality, Exchange Online availability, mailbox size trends, Power Platform consumption, app inventory). Mandatory Technical Skills Microsoft 365 service administration across Exchange Online, SharePoint Online, OneDrive, Teams, and Defender for Office 365. Power Platform development with Power Automate (cloud flows, business process flows, AI Builder familiarity), Power Apps (canvas and model driven), Dataverse modelling, and Power BI. PowerShell across ExchangeOnlineManagement, MicrosoftTeams, PnP.PowerShell, Microsoft Graph PowerShell SDK, and the Power Apps for Makers / Admins modules. SharePoint Online deep configuration including modern site collections, hub sites, site designs / scripts, search architecture, content types, term store, and permissions. REST and Microsoft Graph API integration; OAuth 2.0 application registrations, delegated vs application permissions, certificate based auth, and rate limit handling. ALM for Power Platform: solutions, environment strategy, pipelines, source control with Git, and managed vs unmanaged solution discipline. ITIL v4 incident, problem and change management on a Microsoft estate. Desirable Technical Skills SharePoint Framework (SPFx), TypeScript, React; experience packaging and deploying SPFx web parts and extensions. Microsoft Copilot Studio (formerly Power Virtual Agents) and Copilot for Microsoft 365 readiness. Microsoft Loop, Viva Engage / Insights / Topics. Dynamics 365 (Customer Service, Sales) configuration. Microsoft Fabric capacity, OneLake, Lakehouse, and Direct Lake mode. Azure Logic Apps and Azure Functions (.NET / Node) for advanced integrations beyond Power Platform connector limits. Robotic Process Automation using Power Automate Desktop. Required Certifications Microsoft 365 Certified: Administrator Expert (MS-102) - mandatory. Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) - mandatory. Microsoft Certified: Power Platform Developer Associate (PL-400) - preferred. Microsoft 365 Certified: Teams Administrator Associate (MS-700) - preferred. Microsoft Certified: Power BI Data Analyst Associate (PL-300) - desirable. ITIL 4 Foundation - preferred.
11/05/2026
Full time
M365 Applications Specialist (Freelance/Contract) The M365 Applications Specialist is responsible for the design, configuration, support and continuous improvement of the Microsoft 365 application estate that the customer's staff and partners use every day. This includes Exchange Online, Microsoft Teams (including Teams Phone where applicable), OneDrive for Business, SharePoint Online (in collaboration with the SharePoint Specialist), Microsoft Loop, Planner, Forms, Stream, Viva, and the integration layer between these workloads and Power Platform, Dataverse, Dynamics 365, and Microsoft Fabric. The role sits at the intersection of operations and solutioning. On a typical day the post-holder will close P3 service requests in the morning (mailbox provisioning, Teams policy changes, sharing rule adjustments), spend the afternoon designing a Power Automate flow tied to a SharePoint list for a business unit, and finish by reviewing release notes for the next M365 monthly update and authoring a change request for CAB. Requirements Key Technical Responsibilities Administer Microsoft 365 tenants across all in-scope programme areas via the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, and corresponding PowerShell modules. Manage tenant-level configuration: domains, DNS records (MX, SPF, DKIM, DMARC, autodiscover), licence assignment (group-based licensing), service plans, organisation wide settings, and cross tenant access for B2B. Operate Exchange Online including mailbox lifecycle, shared / resource / room mailboxes, transport rules, connectors, anti spam / anti phishing policies (Defender for Office 365 Plan 1/2), eDiscovery (standard and premium), retention policies and labels, journaling, and hybrid mail flow where applicable. Administer Microsoft Teams: messaging policies, meeting policies, app permission policies, Teams templates, channels, private channels, shared channels (Teams Connect), live events, voice (calling plans / Direct Routing if in scope), Teams Rooms devices, and Teams telemetry via Call Quality Dashboard. Administer OneDrive for Business including storage quotas, sharing controls, retention, restore, OneDrive sync issues (ODSyncReport), and Known Folder Move. Application Solution Delivery Design and deliver business solutions using a fit first approach across the M365 stack: SharePoint lists / libraries, Lists, Planner, Forms, Power Automate flows, and Power Apps where appropriate, before recommending custom development. Build Power Automate cloud flows (automated, instant, scheduled, business process flows) including approval flows, integration with Dataverse, SharePoint, Outlook, Teams adaptive cards, and HTTP / custom connectors. Develop and maintain Power Apps canvas and model driven apps, including Dataverse table design, business rules, security roles, and ALM through Power Platform Solutions. Integrate solutions with Dataverse, Dynamics 365 (existing CRM estate), legacy and current SQL Server versions, and Azure resources via on premises data gateway, dataflows, and APIs. Author SharePoint Framework (SPFx) web parts and extensions, custom Teams apps, Microsoft Graph-integrated solutions, and Office Add ins where requirements exceed low code capability. Microsoft Fabric and Power BI Integration Support Microsoft Fabric workspaces including OneLake, Lakehouse / Warehouse models, semantic models, and Power BI report distribution; coordinate with the Azure Specialist on capacity sizing. Operate Power BI Pro / Premium tenant settings, gateways, dataset refresh schedules, RLS / OLS, deployment pipelines, and workspace governance. Application Lifecycle Management and Governance Apply the Microsoft Power Platform Center of Excellence (CoE) Starter Kit to enforce environment strategy, DLP policies, connector governance, maker auditing, and orphaned app management. Use Power Platform pipelines (or Azure DevOps with Power Platform Build Tools) for solution deployment between development, test, and production environments. Maintain solution documentation, technical design documents (TDDs), and operational runbooks for every application in production. Operate change management for application changes through CAB; deliver pre change validation, rollback plan, and post change verification. Service Operations Resolve M365 application incidents and service requests at L2/L3 within the contractual SLAs (P1 1h/4h; P2 4h/1WD; P3 1WD/3WD), liaising with Microsoft Support (Premier / Unified) for vendor driven analysis at Level 4. Author and execute service requests including conditional access policy adjustments for application access, new Power Platform non Production environment provisioning, Teams policy changes, mailbox provisioning, and DLP policy refinements. Support adoption and change management, including delivery of training collateral, champion programmes, and Microsoft Adoption Score interpretation. Contribute to monthly service reports with application KPIs (Teams call quality, Exchange Online availability, mailbox size trends, Power Platform consumption, app inventory). Mandatory Technical Skills Microsoft 365 service administration across Exchange Online, SharePoint Online, OneDrive, Teams, and Defender for Office 365. Power Platform development with Power Automate (cloud flows, business process flows, AI Builder familiarity), Power Apps (canvas and model driven), Dataverse modelling, and Power BI. PowerShell across ExchangeOnlineManagement, MicrosoftTeams, PnP.PowerShell, Microsoft Graph PowerShell SDK, and the Power Apps for Makers / Admins modules. SharePoint Online deep configuration including modern site collections, hub sites, site designs / scripts, search architecture, content types, term store, and permissions. REST and Microsoft Graph API integration; OAuth 2.0 application registrations, delegated vs application permissions, certificate based auth, and rate limit handling. ALM for Power Platform: solutions, environment strategy, pipelines, source control with Git, and managed vs unmanaged solution discipline. ITIL v4 incident, problem and change management on a Microsoft estate. Desirable Technical Skills SharePoint Framework (SPFx), TypeScript, React; experience packaging and deploying SPFx web parts and extensions. Microsoft Copilot Studio (formerly Power Virtual Agents) and Copilot for Microsoft 365 readiness. Microsoft Loop, Viva Engage / Insights / Topics. Dynamics 365 (Customer Service, Sales) configuration. Microsoft Fabric capacity, OneLake, Lakehouse, and Direct Lake mode. Azure Logic Apps and Azure Functions (.NET / Node) for advanced integrations beyond Power Platform connector limits. Robotic Process Automation using Power Automate Desktop. Required Certifications Microsoft 365 Certified: Administrator Expert (MS-102) - mandatory. Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) - mandatory. Microsoft Certified: Power Platform Developer Associate (PL-400) - preferred. Microsoft 365 Certified: Teams Administrator Associate (MS-700) - preferred. Microsoft Certified: Power BI Data Analyst Associate (PL-300) - desirable. ITIL 4 Foundation - preferred.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. For this role we offer the hybrid working approach with 2 days a week onsite in Osterley office. What you'll do Shaping and driving the OTT Experimentation and Measurement strategy ensuring rigour is applied to tests across territories within the Commercial , CRM, Proposition and other business area verticals Lead a team of 6 analytical professionals, managing the workstacks and developing their careers Be the go - to technical expert for the Optimisation team, unblocking progress and enabling high - quality delivery at pace Understanding the commercial opportunities that exist to improve the way we make decisions with better insights Developing relationships, championing experimentation and data with stakeholders up to Exec level to reach a deep understanding of their business areas, presenting findings and recommendations to further their business goals Collaborate across wider data disciplines in Sky Data and Business verticals to help meet the business objectives and strategic roadmap Provide Analytical acumen and technical expertise to support to your team, enabling quality output that can be trusted throughout the business Proactively shape the Experimentation and Measurement roadmap with the Head of Department and senior business partners, ensuring the team delivers commercial value both for near-term and longer-term decision making Developing and implementing the best use of data , available tools and environments What you'll bring " A proven background and expertise with data and analytics tools, particularly SQL and Tableau (other examples: GCP/Big Query, Python, Adobe Clickstream) with the ability to unblock and lead others technically Hands-on experience of segmentation techniques and predictive algorithms which enable realistic and actionable recommendations to drive Commercial strategy A deep business impact understanding of Insight & Decision Science methodologies, specifically in statistical significance techniques, to support these focus areas: - Experiment Design & Setup - Design AB & MV testing to enable key business understanding and decisioning - Statistical Analytics - Application of correct statistical techniques to understand and explain testing results - Business Rule Segmentations - Defining and creating segmentation rules to power business process (applicable when DS model non-viable) Experience in developing a strategy and formulating the team structure , with members personal development a focus to help business goals Leadership: able to coach, develop and manage a team of analysts to effectively prioritise workload, deliver outputs as a team and develop individuals Business Case and Value Realisation - Definition of value metrics, measures and wash up of performance, collab with business/finance Business Partnering (discovery) and Stakeholder Management - Clear alignment on enabling the priorities of the wider Sky business whilst aligning workloads spanning multiple Director level stakeholders Industry Scanning and Product Innovation - Assessment of market and industry developments to help shape our products and roadmaps Team o verview As a member of the Data Science and Optimisation team , within Sky Data, you will lead the Optimisation team to enhance customer beh aviour across multiple channels including CRM, Digital, eCommerce, Retention, and Ops, focusing on the territories (UK, Ireland, Germany, Italy). The success of the approach will ensure the programs maximise customer experience to ultimately drive business benefit. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers." On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
11/05/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. For this role we offer the hybrid working approach with 2 days a week onsite in Osterley office. What you'll do Shaping and driving the OTT Experimentation and Measurement strategy ensuring rigour is applied to tests across territories within the Commercial , CRM, Proposition and other business area verticals Lead a team of 6 analytical professionals, managing the workstacks and developing their careers Be the go - to technical expert for the Optimisation team, unblocking progress and enabling high - quality delivery at pace Understanding the commercial opportunities that exist to improve the way we make decisions with better insights Developing relationships, championing experimentation and data with stakeholders up to Exec level to reach a deep understanding of their business areas, presenting findings and recommendations to further their business goals Collaborate across wider data disciplines in Sky Data and Business verticals to help meet the business objectives and strategic roadmap Provide Analytical acumen and technical expertise to support to your team, enabling quality output that can be trusted throughout the business Proactively shape the Experimentation and Measurement roadmap with the Head of Department and senior business partners, ensuring the team delivers commercial value both for near-term and longer-term decision making Developing and implementing the best use of data , available tools and environments What you'll bring " A proven background and expertise with data and analytics tools, particularly SQL and Tableau (other examples: GCP/Big Query, Python, Adobe Clickstream) with the ability to unblock and lead others technically Hands-on experience of segmentation techniques and predictive algorithms which enable realistic and actionable recommendations to drive Commercial strategy A deep business impact understanding of Insight & Decision Science methodologies, specifically in statistical significance techniques, to support these focus areas: - Experiment Design & Setup - Design AB & MV testing to enable key business understanding and decisioning - Statistical Analytics - Application of correct statistical techniques to understand and explain testing results - Business Rule Segmentations - Defining and creating segmentation rules to power business process (applicable when DS model non-viable) Experience in developing a strategy and formulating the team structure , with members personal development a focus to help business goals Leadership: able to coach, develop and manage a team of analysts to effectively prioritise workload, deliver outputs as a team and develop individuals Business Case and Value Realisation - Definition of value metrics, measures and wash up of performance, collab with business/finance Business Partnering (discovery) and Stakeholder Management - Clear alignment on enabling the priorities of the wider Sky business whilst aligning workloads spanning multiple Director level stakeholders Industry Scanning and Product Innovation - Assessment of market and industry developments to help shape our products and roadmaps Team o verview As a member of the Data Science and Optimisation team , within Sky Data, you will lead the Optimisation team to enhance customer beh aviour across multiple channels including CRM, Digital, eCommerce, Retention, and Ops, focusing on the territories (UK, Ireland, Germany, Italy). The success of the approach will ensure the programs maximise customer experience to ultimately drive business benefit. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers." On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Internal Business Systems Data Analyst Location: Guildford Hybrid Team: Business Systems About PCS At Person Centred Software, we build technology that improves the lives of people living and working in social care. Our Connected Care Platform brings together a range of software solutions that help care providers deliver outstanding care and operate more efficiently. The role We're looking for an Internal Business Systems Data Analyst to join our Business Systems team, helping to ensure our internal systems are powered by reliable data and meaningful insights. This role is ideal for someone who enjoys working with complex datasets, improving data quality, and building reporting that helps teams make better decisions across the organisation. You'll work closely with the Internal Business Systems Lead and teams across the business to gather data requirements, design data flows between systems, and build reporting that supports both operational and strategic decision making. You'll develop and maintain Power BI dashboards and reports, support data warehouse modelling, and help ensure the accuracy, integrity and usability of business-critical data across our internal platforms. What we're looking for Strong experience working with SQL and data analysis Experience building reports and dashboards using Power BI Experience working with CRM, ERP or finance system datasets Familiarity with data warehousing and Azure Fabric Strong analytical skills and attention to detail A collaborative approach to working with stakeholders across the business Experience with Python or C#, HubSpot or NetSuite, or integration platforms such as Zapier or Celigo would be a bonus. Why join us You'll have the opportunity to build systems that support a fast-growing SaaS company while contributing to technology that helps improve social care. What we offer A base salary of up to £45-60K and bonusdepending on experience Modern town centre offices in Guildford 25 days holiday Contributory pension scheme Additional benefits At Person Centred Software, we're leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions-driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. Tech That Transforms-automation, real-time data-our solutions are redefining how social care operates Join the Market Leader- Trusted by thousands, we set the benchmark for digital transformation in social care Drive Meaningful Innovation- Work at the forefront of a sector ready for change, where your skills fuel real-world impact Challenge Yourself, Make a Difference- If you love tech and solving big challenges, we want to hear from you Work with the Best- Join a team of top-tier professionals passionate about using technology to drive change
10/05/2026
Full time
Internal Business Systems Data Analyst Location: Guildford Hybrid Team: Business Systems About PCS At Person Centred Software, we build technology that improves the lives of people living and working in social care. Our Connected Care Platform brings together a range of software solutions that help care providers deliver outstanding care and operate more efficiently. The role We're looking for an Internal Business Systems Data Analyst to join our Business Systems team, helping to ensure our internal systems are powered by reliable data and meaningful insights. This role is ideal for someone who enjoys working with complex datasets, improving data quality, and building reporting that helps teams make better decisions across the organisation. You'll work closely with the Internal Business Systems Lead and teams across the business to gather data requirements, design data flows between systems, and build reporting that supports both operational and strategic decision making. You'll develop and maintain Power BI dashboards and reports, support data warehouse modelling, and help ensure the accuracy, integrity and usability of business-critical data across our internal platforms. What we're looking for Strong experience working with SQL and data analysis Experience building reports and dashboards using Power BI Experience working with CRM, ERP or finance system datasets Familiarity with data warehousing and Azure Fabric Strong analytical skills and attention to detail A collaborative approach to working with stakeholders across the business Experience with Python or C#, HubSpot or NetSuite, or integration platforms such as Zapier or Celigo would be a bonus. Why join us You'll have the opportunity to build systems that support a fast-growing SaaS company while contributing to technology that helps improve social care. What we offer A base salary of up to £45-60K and bonusdepending on experience Modern town centre offices in Guildford 25 days holiday Contributory pension scheme Additional benefits At Person Centred Software, we're leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions-driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. Tech That Transforms-automation, real-time data-our solutions are redefining how social care operates Join the Market Leader- Trusted by thousands, we set the benchmark for digital transformation in social care Drive Meaningful Innovation- Work at the forefront of a sector ready for change, where your skills fuel real-world impact Challenge Yourself, Make a Difference- If you love tech and solving big challenges, we want to hear from you Work with the Best- Join a team of top-tier professionals passionate about using technology to drive change
Curve is a next-gen insights, analytics and technology consultancy that leverages digital consumer data and advanced technology to help businesses unlock consumer opportunities. Digital consumer data is powerful; it's big, it's real, and it's always updating. We use a combination of in-house technology and bespoke solutions, powered by AI, to transform data from sources such as Social, Reviews, Search, and broader marketing and sales data. These reveal fresh insights for our clients; helping them to build better products and brands, to deliver effective marketing to consumers. Our software, machine learning and AI are key to how we deliver impact, centred on: Natural Language Processing, GPT & other LLMs: unearthing trends, themes and other patterns from large text-based data sets, and deploying state-of-the art AI to automate and empower consumer facing businesses and their insights & analytics functions Marketing Data Science & Personalisation: using first party consumer data to understand each client's consumer base, building personalisation and other machine learning models to better engage with and excite consumers Data & Platform Engineering, & Architecture: data and platform engineering across a variety of platforms, to integrate these leading technologies into optimised and efficient data models and ecosystems, feeding into best-in class analytics dashboards, marketing activation, AI Agents and front end platforms Software Engineering: full stack expertise to build, maintain and support internal and externally facing Software & Data as a Service solutions, in AWS, that accelerate delivery and unlock deeper insights for our clients As a start up, we can move faster than most companies and do things differently. We have experienced rapid growth so far and we're looking for a Lead Data & Platform Engineer to join our growing team. ABOUT THE ROLE You will join our Technology Practice, leading the design, build, and deployment of innovative data and AI platform solutions in the cloud. You'll report directly to the Head of Technology and manage and collaborate with members of our fantastic team of 35+ Data & AI Engineers, Software Engineers, and Architects to deliver and manage innovative projects that push the boundaries of what we can do with data and AI at scale. You'll represent Curve Technology; interfacing with technical stakeholders from our clients and members of our Insights & Analytics team. This will require a combination of strong technical understanding, and an aptitude and excitement to lead, mentor, and guide others. In addition to client work, you will play a key part in shaping the future of our fast growing start up, supporting the development of our great team of Data Engineers and Platform Engineers. You will shape architecture and engineering standards for a global scale platform, drive best practices, and set the strategic direction for platform, data, and AI architecture. We'll let you challenge yourself, from a core of Data & Platform Engineering to support our AI and DevOps work. You'll also grow your solution and cloud architecture knowledge, and understand the business and strategic impact of your engineering work - to whatever extent suits you. WHAT YOU'LL BE DOING Lead technical delivery of strategic programs, taking ownership for designing and building innovative data and AI platform solutions, including managing teams of Data Scientists & Engineers, Platform Engineers, and DevOps specialists. Work with a mix of cloud services (majoring in Databricks and Azure, alongside AWS and GCP). Support in setting the direction and vision of the Data & AI Engineering part of our business, putting in place frameworks and guidance to support colleagues in reaching this vision, instilling a culture of quality, reliability, and innovation in the team. Design and build end to end AI and data platform solutions that scale globally, leveraging cloud native technologies, agentic frameworks, and data models that drive business value. Develop and deploy automated ETL/ELT pipelines using Python, PySpark, and SQL to bring together best in class technologies, ensuring that systems are secure, scalable, and meet our clients' needs. Design Data and Solution Architectures, ensuring robustness, security, and scalability. Help deploy AI Capabilities and machine learning models, focusing on monitoring and orchestration in production environments at enterprise scale. Act as a technical counterpart to a project lead from our Consulting practice, alongside Product Managers, Data Scientists, and Analysts, and interface with client stakeholders. Interrogate rich data sources such as social, search, surveys, reviews, clickstream, sales, and connected devices to extract insights. Identify and explore opportunities to acquire new data sources that deliver innovative perspectives to our clients. Work with increasing autonomy to shape the data engineering, AI, and technology work we do now and in the future. Drive the creation and enforcement of platform engineering standards, ensuring that all products and solutions are built on a solid, scalable, and sustainable foundation. Document and share best practices and lessons learned, ensuring the team is continuously improving. WHAT WE'RE LOOKING FOR Bachelor's degree or higher in an applicable field such as Computer Science, Statistics, Mathematics, or similar Science or Engineering discipline. A track record of developing leading data solutions and AI platforms (likely 4+ years professional experience) in cloud environments such as Azure, AWS, or GCP - including Databricks. Expert in designing efficient physical data models/schemas and developing ETL/ELT scripts for large organizations or data platforms. Experience in designing and maintaining scalable AI platforms and systems, with a focus on security, observability, and operational excellence. Strong experience leading teams and managing individuals, with a focus on mentoring and growing talent. Strong Python and other programming skills (PySpark/Scala desirable). Strong SQL background and experience working with big data technologies (Spark, Hadoop, Presto, etc.). Works well collaboratively, and independently, with a proven ability to form and manage strong relationships within the organization and with clients. Ability to support others and clients in understanding and applying technical best practices. Proactively identifies issues and opportunities to improve code, methods, practices, and team performance. NICE TO HAVES OR EXCITED TO LEARN Experience of Solution, Integration, and Network Architecture design. Experience utilizing consumer datasets such as eCommerce, CRM, and Social Media. Experience of Object Oriented Programming, CI/CD pipelines, and broader DevOps technologies and practices. Experience setting technology and data strategies, shaping technical teams, and defining ways of working. Experience with AI monitoring, orchestration, and managing agentic systems at scale. 30 minute video interview with the People & Operations Team 45 minute technical video interview with our Associate Partner, Technology Final interview with our Partner, Head of Technology Get to know Curve's journey and meet some of the minds fuelling our passion
10/05/2026
Full time
Curve is a next-gen insights, analytics and technology consultancy that leverages digital consumer data and advanced technology to help businesses unlock consumer opportunities. Digital consumer data is powerful; it's big, it's real, and it's always updating. We use a combination of in-house technology and bespoke solutions, powered by AI, to transform data from sources such as Social, Reviews, Search, and broader marketing and sales data. These reveal fresh insights for our clients; helping them to build better products and brands, to deliver effective marketing to consumers. Our software, machine learning and AI are key to how we deliver impact, centred on: Natural Language Processing, GPT & other LLMs: unearthing trends, themes and other patterns from large text-based data sets, and deploying state-of-the art AI to automate and empower consumer facing businesses and their insights & analytics functions Marketing Data Science & Personalisation: using first party consumer data to understand each client's consumer base, building personalisation and other machine learning models to better engage with and excite consumers Data & Platform Engineering, & Architecture: data and platform engineering across a variety of platforms, to integrate these leading technologies into optimised and efficient data models and ecosystems, feeding into best-in class analytics dashboards, marketing activation, AI Agents and front end platforms Software Engineering: full stack expertise to build, maintain and support internal and externally facing Software & Data as a Service solutions, in AWS, that accelerate delivery and unlock deeper insights for our clients As a start up, we can move faster than most companies and do things differently. We have experienced rapid growth so far and we're looking for a Lead Data & Platform Engineer to join our growing team. ABOUT THE ROLE You will join our Technology Practice, leading the design, build, and deployment of innovative data and AI platform solutions in the cloud. You'll report directly to the Head of Technology and manage and collaborate with members of our fantastic team of 35+ Data & AI Engineers, Software Engineers, and Architects to deliver and manage innovative projects that push the boundaries of what we can do with data and AI at scale. You'll represent Curve Technology; interfacing with technical stakeholders from our clients and members of our Insights & Analytics team. This will require a combination of strong technical understanding, and an aptitude and excitement to lead, mentor, and guide others. In addition to client work, you will play a key part in shaping the future of our fast growing start up, supporting the development of our great team of Data Engineers and Platform Engineers. You will shape architecture and engineering standards for a global scale platform, drive best practices, and set the strategic direction for platform, data, and AI architecture. We'll let you challenge yourself, from a core of Data & Platform Engineering to support our AI and DevOps work. You'll also grow your solution and cloud architecture knowledge, and understand the business and strategic impact of your engineering work - to whatever extent suits you. WHAT YOU'LL BE DOING Lead technical delivery of strategic programs, taking ownership for designing and building innovative data and AI platform solutions, including managing teams of Data Scientists & Engineers, Platform Engineers, and DevOps specialists. Work with a mix of cloud services (majoring in Databricks and Azure, alongside AWS and GCP). Support in setting the direction and vision of the Data & AI Engineering part of our business, putting in place frameworks and guidance to support colleagues in reaching this vision, instilling a culture of quality, reliability, and innovation in the team. Design and build end to end AI and data platform solutions that scale globally, leveraging cloud native technologies, agentic frameworks, and data models that drive business value. Develop and deploy automated ETL/ELT pipelines using Python, PySpark, and SQL to bring together best in class technologies, ensuring that systems are secure, scalable, and meet our clients' needs. Design Data and Solution Architectures, ensuring robustness, security, and scalability. Help deploy AI Capabilities and machine learning models, focusing on monitoring and orchestration in production environments at enterprise scale. Act as a technical counterpart to a project lead from our Consulting practice, alongside Product Managers, Data Scientists, and Analysts, and interface with client stakeholders. Interrogate rich data sources such as social, search, surveys, reviews, clickstream, sales, and connected devices to extract insights. Identify and explore opportunities to acquire new data sources that deliver innovative perspectives to our clients. Work with increasing autonomy to shape the data engineering, AI, and technology work we do now and in the future. Drive the creation and enforcement of platform engineering standards, ensuring that all products and solutions are built on a solid, scalable, and sustainable foundation. Document and share best practices and lessons learned, ensuring the team is continuously improving. WHAT WE'RE LOOKING FOR Bachelor's degree or higher in an applicable field such as Computer Science, Statistics, Mathematics, or similar Science or Engineering discipline. A track record of developing leading data solutions and AI platforms (likely 4+ years professional experience) in cloud environments such as Azure, AWS, or GCP - including Databricks. Expert in designing efficient physical data models/schemas and developing ETL/ELT scripts for large organizations or data platforms. Experience in designing and maintaining scalable AI platforms and systems, with a focus on security, observability, and operational excellence. Strong experience leading teams and managing individuals, with a focus on mentoring and growing talent. Strong Python and other programming skills (PySpark/Scala desirable). Strong SQL background and experience working with big data technologies (Spark, Hadoop, Presto, etc.). Works well collaboratively, and independently, with a proven ability to form and manage strong relationships within the organization and with clients. Ability to support others and clients in understanding and applying technical best practices. Proactively identifies issues and opportunities to improve code, methods, practices, and team performance. NICE TO HAVES OR EXCITED TO LEARN Experience of Solution, Integration, and Network Architecture design. Experience utilizing consumer datasets such as eCommerce, CRM, and Social Media. Experience of Object Oriented Programming, CI/CD pipelines, and broader DevOps technologies and practices. Experience setting technology and data strategies, shaping technical teams, and defining ways of working. Experience with AI monitoring, orchestration, and managing agentic systems at scale. 30 minute video interview with the People & Operations Team 45 minute technical video interview with our Associate Partner, Technology Final interview with our Partner, Head of Technology Get to know Curve's journey and meet some of the minds fuelling our passion
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
09/05/2026
Full time
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
09/05/2026
Full time
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Are you passionate about using your skills to help us create a bright future for rescued animals? Margaret Green Animal Rescue has been a trusted name in animal welfare for over 60 years, rehoming more than 60,000 animals. Now, we're embarking on an ambitious five-year strategy to transform how we operate - using data and technology to create sharper insights, streamline processes, and ultimately help more animals find loving homes. We are looking for someone to join our team who has strong customer insight experience and who would relish the opportunity to build our next generation of data and digital solutions. This role will focus on business systems, bringing together our data and intelligence, and will work primarily within the fundraising and marketing team. At this stage we are not looking for programming or solution building expertise. What You'll Do Lead the design, integration and implementation of our new business data and intelligence solution. Create supporter, donor, volunteer, operations and customer insights. Transform processes and workflows to free up time for what matters most-animal welfare. Champion CRM data and insight with a data-led approach that connects strategy to real-world outcomes. What We're Looking For At least 3 years' experience leading insight and data strategy in a fundraising, marketing or customer CRM environment. Current knowledge of data protection and GDPR compliance, with understanding of DPO needs and responsibilities. Proven experience in designing and interpreting data analysis and insights to inform strategic decisions. A proven track record in effective BI reporting, and process design optimisation. Ability to map and align data. Ability to engage stakeholders with compelling stories and solutions. Passion for animal welfare and a desire to make a tangible impact. If you think this sounds like the role for you, fantastic! Please apply below with your CV and covering letter which demonstrates how you meet the essential requirements - we won't be able to consider anyone who only sends a CV. Please note that this role will be based on-site at our Church Knowle centre near Wareham, in Dorset. Some hybrid working will be possible, with the expectation of the postholder being on-site in Church Knowle at least 2-3 days per week. Due to receiving a high number of applications, we regret that we are only able to reply to successful candidates. Thank you for your interest in applying for a vacancy at Margaret Green Animal Rescue. Please complete the form below to begin your application.
09/05/2026
Full time
Are you passionate about using your skills to help us create a bright future for rescued animals? Margaret Green Animal Rescue has been a trusted name in animal welfare for over 60 years, rehoming more than 60,000 animals. Now, we're embarking on an ambitious five-year strategy to transform how we operate - using data and technology to create sharper insights, streamline processes, and ultimately help more animals find loving homes. We are looking for someone to join our team who has strong customer insight experience and who would relish the opportunity to build our next generation of data and digital solutions. This role will focus on business systems, bringing together our data and intelligence, and will work primarily within the fundraising and marketing team. At this stage we are not looking for programming or solution building expertise. What You'll Do Lead the design, integration and implementation of our new business data and intelligence solution. Create supporter, donor, volunteer, operations and customer insights. Transform processes and workflows to free up time for what matters most-animal welfare. Champion CRM data and insight with a data-led approach that connects strategy to real-world outcomes. What We're Looking For At least 3 years' experience leading insight and data strategy in a fundraising, marketing or customer CRM environment. Current knowledge of data protection and GDPR compliance, with understanding of DPO needs and responsibilities. Proven experience in designing and interpreting data analysis and insights to inform strategic decisions. A proven track record in effective BI reporting, and process design optimisation. Ability to map and align data. Ability to engage stakeholders with compelling stories and solutions. Passion for animal welfare and a desire to make a tangible impact. If you think this sounds like the role for you, fantastic! Please apply below with your CV and covering letter which demonstrates how you meet the essential requirements - we won't be able to consider anyone who only sends a CV. Please note that this role will be based on-site at our Church Knowle centre near Wareham, in Dorset. Some hybrid working will be possible, with the expectation of the postholder being on-site in Church Knowle at least 2-3 days per week. Due to receiving a high number of applications, we regret that we are only able to reply to successful candidates. Thank you for your interest in applying for a vacancy at Margaret Green Animal Rescue. Please complete the form below to begin your application.
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
09/05/2026
Full time
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Overview IT Project Manager - Web/Software/Digital Hybrid working - 4 days in the office and 1 at home per week - fully subsidised restaurant and gym Close to Surbiton station - KT6 A well-established, global business based in Surbiton, Surrey are looking for an experienced Project Manager to join their team. This technology focused, rapidly expanding international business is looking for an experienced Prince 2 accredited Project Manager with previous experience across Web or Software based projects. This is a brilliant opportunity to join a supportive, dynamic and forward thinking business in a role where you can make a real impact. Responsibilities Participate in all Software Delivery Lifecycle stages from discovery to delivery and benefit realisation Help to develop project approaches and plans Prepare and maintain project plan and schedule including; activities, tasks, milestones, deliverables, dependencies, resources and budget Monitor, track and report progress against the project plan Measure and evaluate performance against plan Identify issues, risks and mitigating strategies to minimize impact Maintain a RAID log Administer project change control as appropriate Define and maintain project communications with key stakeholders Managing a range of different projects from software to infrastructure and application development projects Managing and driving UAT, product acceptance, and change request processes Identify resource requirements and assign responsibilities for Business Analysts, Testers and Trainers Qualifications Experience across software, web or CRM based projects Experience managing mid sized projects with budgets from £200k-£500k The salary on offer for this role is up to £68,000 plus benefits.
09/05/2026
Full time
Overview IT Project Manager - Web/Software/Digital Hybrid working - 4 days in the office and 1 at home per week - fully subsidised restaurant and gym Close to Surbiton station - KT6 A well-established, global business based in Surbiton, Surrey are looking for an experienced Project Manager to join their team. This technology focused, rapidly expanding international business is looking for an experienced Prince 2 accredited Project Manager with previous experience across Web or Software based projects. This is a brilliant opportunity to join a supportive, dynamic and forward thinking business in a role where you can make a real impact. Responsibilities Participate in all Software Delivery Lifecycle stages from discovery to delivery and benefit realisation Help to develop project approaches and plans Prepare and maintain project plan and schedule including; activities, tasks, milestones, deliverables, dependencies, resources and budget Monitor, track and report progress against the project plan Measure and evaluate performance against plan Identify issues, risks and mitigating strategies to minimize impact Maintain a RAID log Administer project change control as appropriate Define and maintain project communications with key stakeholders Managing a range of different projects from software to infrastructure and application development projects Managing and driving UAT, product acceptance, and change request processes Identify resource requirements and assign responsibilities for Business Analysts, Testers and Trainers Qualifications Experience across software, web or CRM based projects Experience managing mid sized projects with budgets from £200k-£500k The salary on offer for this role is up to £68,000 plus benefits.
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
09/05/2026
Full time
Any of Sheffield, Chorley, Brighton or Camberley with Travel required to all Report to: IT Operations Director Competitive Hours: 37 hours per week Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Full Job Specification: Role Overview We are seeking an experienced Business Analyst to play a pivotal role in mapping, analysing, and redesigning our core business processes. This role will be key to bridging our current operations with The Halo PSA best-practice framework, supporting a smooth and efficient system implementation. Following the Halo PSA project, the successful candidate will continue to support and lead other internal business improvement and transformation initiatives. Main responsibilities: Map and document current business processes across service delivery, operations, sales, and finance. Perform a detailed gap analysis between existing processes and Halo PSA best-practice workflows. Work closely with department heads, process owners, and project managers to align business requirements with the implementation roadmap. Define and document agreed "to-be" processes and workflows in line with business goals and Halo PSA capabilities. Support data migration planning and execution, ensuring data integrity and readiness for go-live. Assist in developing and validating user requirements and acceptance criteria. Collaborate with the technology team and vendor partners during configuration, testing, and training phases. Support change management and user adoption activities post-implementation. After system implementation, contribute to ongoing process improvement and other internal project initiatives. Experience / Qualifications: Proven experience as a Business Analyst within an IT Managed Service Provider or a similar technology-driven organisation. Strong understanding of ITSM and PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong stakeholder management and cross-functional collaboration skills. Experience supporting system implementation or digital transformation projects. Highly organised, proactive, and detail-oriented. Benefits after probationary period: Subsidisedhealth and dental care Employee AssistanceProgramme(EAP) Life assurance (3x salary) Discountplatform Pension contribution-5% company contribution One day off forbirthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Lead Developer Cirencester, Gloucestershire Full-time Starting ASAP With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability. Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community. Our Values P - Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change. A - Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. C - Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. E - Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value. The Role We are looking for an individual to lead the development function in delivering scalable, automated and data-driven business systems to enable to business' transformation strategy. This role will focus on hands on development, integration and the optimisation of Salesforce, NetSuite, Halo (or similar) and associated middleware. This role will establish and maintain development frameworks, drive customisation and integration and enable systems that underpin an efficient operating model. What You'll Be Doing Deliver the system changes and enhancements determined by the Transformation Team, translating business requirements into scalable technical solutions aligned with transformation goals. Lead the design and implementation of scalable, secure, and efficient solutions for CRM (Salesforce), ERP (NetSuite), ITSM (TBD), MDR (TBD), other corporate platforms, and transition systems. Document technical designs and support governance frameworks as required. Build and customise applications using Apex, Lightning Web Components, SuiteScript, and .NET/C#. Develop APIs and middleware for integrations between Salesforce, NetSuite, and ITSM, including the use of third party solutions (e.g., MuleSoft). Automate real time workflows and data migrations across systems. Ensure adherence to security standards and data protection regulations. Collaborate with business analysts, project managers and transformation consultants to translate requirements into technical solutions and deliver them. Communicate technical concepts clearly to non technical stakeholders. What We're Looking For Required Technical Skills: Salesforce: Apex, Visualforce, Lightning Web Components, SOQL/SOSL. NetSuite: SuiteScript 2.x, SuiteFlow, SuiteCloud, RESTlets, SuiteTalk. Halo (or similar) ITSM: .NET/C#, REST API, PowerShell. General: JavaScript, SQL, HTML/CSS, Git, CI/CD tools. Integration Expertise: REST/SOAP APIs, middleware platforms. Business Intelligence: Tableau, data transformation, automated data pipelines. Azure DevOps. Cross Platform Skills: Object Oriented Programming (OOP): Understanding of inheritance, abstraction, and design patterns. Integration: Experience designing and implementing secure, scalable integrations across CRM, ERP, ITSM, and BI platforms. Cloud & SaaS Knowledge: Understanding multi tenant architectures and API governance. DevOps Practices: CI/CD pipelines, automated testing, and version control (Git). APIs and middleware integrations (REST) between SFDC, NetSuite, ITSM, and MDR, including the use of third party solutions (e.g., MuleSoft). Agile methodology experience. Soft Skills: Strong leadership and mentoring ability. Excellent problem solving and analytical skills. Effective communication and stakeholder management working with cross functional teams and third parties. Agile methodology experience. Assist in managing relationships with third party developers, integration, and system partners. Support company wide continuous improvement programmes and lead these for Development. Certifications: Salesforce Platform Developer II. NetSuite SuiteFoundation and SuiteCloud Developer. ITIL Foundation (for ITSM best practices). Experience: Extensive experience in software development, with at least demonstrable experience in a senior or lead role. Proven track record in multi platform integration and business transformation projects, specifically in Salesforce, NetSuite, and enterprise ITSM. What you'll get Competitive salary & bonus/commission scheme Private healthcare & healthcare cash plan Pension contributions above minimum requirement (matched up to 7%) 25 days holiday + bank holidays upon starting, increasing by a day each year to a maximum of 30 days Salary sacrifice electric vehicle scheme Enhanced parental leave Technology scheme Cycle to work scheme Reward & recognition portal - including discounts/cashback at hundreds of retailers This is an excellent opportunity to join the Transformation team at Kubus during an exciting period of growth! Based at: Wellington House, Cotswold Business Park, Kemble, Gloucestershire, GL7 6BQ (0)
09/05/2026
Full time
Lead Developer Cirencester, Gloucestershire Full-time Starting ASAP With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability. Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community. Our Values P - Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change. A - Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. C - Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. E - Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value. The Role We are looking for an individual to lead the development function in delivering scalable, automated and data-driven business systems to enable to business' transformation strategy. This role will focus on hands on development, integration and the optimisation of Salesforce, NetSuite, Halo (or similar) and associated middleware. This role will establish and maintain development frameworks, drive customisation and integration and enable systems that underpin an efficient operating model. What You'll Be Doing Deliver the system changes and enhancements determined by the Transformation Team, translating business requirements into scalable technical solutions aligned with transformation goals. Lead the design and implementation of scalable, secure, and efficient solutions for CRM (Salesforce), ERP (NetSuite), ITSM (TBD), MDR (TBD), other corporate platforms, and transition systems. Document technical designs and support governance frameworks as required. Build and customise applications using Apex, Lightning Web Components, SuiteScript, and .NET/C#. Develop APIs and middleware for integrations between Salesforce, NetSuite, and ITSM, including the use of third party solutions (e.g., MuleSoft). Automate real time workflows and data migrations across systems. Ensure adherence to security standards and data protection regulations. Collaborate with business analysts, project managers and transformation consultants to translate requirements into technical solutions and deliver them. Communicate technical concepts clearly to non technical stakeholders. What We're Looking For Required Technical Skills: Salesforce: Apex, Visualforce, Lightning Web Components, SOQL/SOSL. NetSuite: SuiteScript 2.x, SuiteFlow, SuiteCloud, RESTlets, SuiteTalk. Halo (or similar) ITSM: .NET/C#, REST API, PowerShell. General: JavaScript, SQL, HTML/CSS, Git, CI/CD tools. Integration Expertise: REST/SOAP APIs, middleware platforms. Business Intelligence: Tableau, data transformation, automated data pipelines. Azure DevOps. Cross Platform Skills: Object Oriented Programming (OOP): Understanding of inheritance, abstraction, and design patterns. Integration: Experience designing and implementing secure, scalable integrations across CRM, ERP, ITSM, and BI platforms. Cloud & SaaS Knowledge: Understanding multi tenant architectures and API governance. DevOps Practices: CI/CD pipelines, automated testing, and version control (Git). APIs and middleware integrations (REST) between SFDC, NetSuite, ITSM, and MDR, including the use of third party solutions (e.g., MuleSoft). Agile methodology experience. Soft Skills: Strong leadership and mentoring ability. Excellent problem solving and analytical skills. Effective communication and stakeholder management working with cross functional teams and third parties. Agile methodology experience. Assist in managing relationships with third party developers, integration, and system partners. Support company wide continuous improvement programmes and lead these for Development. Certifications: Salesforce Platform Developer II. NetSuite SuiteFoundation and SuiteCloud Developer. ITIL Foundation (for ITSM best practices). Experience: Extensive experience in software development, with at least demonstrable experience in a senior or lead role. Proven track record in multi platform integration and business transformation projects, specifically in Salesforce, NetSuite, and enterprise ITSM. What you'll get Competitive salary & bonus/commission scheme Private healthcare & healthcare cash plan Pension contributions above minimum requirement (matched up to 7%) 25 days holiday + bank holidays upon starting, increasing by a day each year to a maximum of 30 days Salary sacrifice electric vehicle scheme Enhanced parental leave Technology scheme Cycle to work scheme Reward & recognition portal - including discounts/cashback at hundreds of retailers This is an excellent opportunity to join the Transformation team at Kubus during an exciting period of growth! Based at: Wellington House, Cotswold Business Park, Kemble, Gloucestershire, GL7 6BQ (0)
Job Title: Applications Analyst Location: Remote - Occasional travel to FI centres. Volume of travel will be dependent on project schedule. The deadline for applications for this role is Monday 25th May 2026. First Intuition (FI) is a fast-growing, innovative education provider committed to delivering outstanding learning experiences. At FI, our commitment to excellence is driven by our core driving principle of putting people first. We take pride in nurturing talent, fostering growth, and providing unparalleled support to our students, clients, and team members, ensuring they can thrive personally and professionally. Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an 'Outstanding' rating by Ofsted. Job Summary The Applications Analyst acts as the first line of applications support for colleagues across First Intuition Group who are encountering issues with our enterprise systems, including our CRM (HubSpot) and TMS (Administrate). The postholder provides this support in a way that maintains and enhances the credibility of the Enterprise Applications function, ensuring colleagues experience timely, clear and professional assistance. The post holder will work alongside the Application Systems Administrator, and under the direction of the Enterprise Applications Manager, ensuring that second line issues are escalated appropriately and that routine operational tasks such as user onboarding, service requests, data maintenance and documentation are handled consistently and to a high standard. This role aims to protect First Intuition Group's investment in its systems and data by ensuring system quality and user experience are actively maintained over time. Duties and responsibilities to include Provide 1st line application support to internal users across various business units. Effectively triage requests and incidents received via mailbox or ticketing systems. Escalate 2nd line issues to the Application Systems Administrator or Enterprise Applications Manager, with appropriate context and triage information. Support and monitor First Intuition Group's core enterprise applications, including HubSpot, Administrate and related systems. Assist in data updates, maintenance and validation across key systems. Onboarding & Change Management Support user provisioning, deprovisioning and permission reviews across applications. Ensure the efficient and effective execution of the Service Request process to manage the approval and implementation of internal service improvements via change requests. Assist with application upgrades and testing cycles (UAT). Data Quality Monitoring & Remediation Run routine data quality checks against rules and thresholds defined by the Enterprise Applications Manager and Application Systems Administrator. Investigate and resolve routine data quality issues, including duplicate records, incomplete fields and format inconsistencies across HubSpot, Administrate and related systems. Maintain data quality logs and track remediation progress over time. Documentation & Knowledge Management Update documentation related to support processes, system changes and standard operating procedures as and when necessary. Update data dictionaries, including field definitions, business rules and permitted values, as and when required. Contribute to user-facing training materials and knowledge base articles. Qualifications and skills Essential Experience of administration or applications support within a CRM, TMS or equivalent operational system environment. Strong working knowledge of spreadsheet tools (Excel or Google Sheets). Experience maintaining documentation eg user guidance, process notes or system documentation. Research skills to verify, update and enrich business records as and when required. Attention to detail and a methodical approach to routine work. Clear written and verbal communication, with an ability to translate between technical and operational audiences. Customer service skills, with experience handling enquiries via email, ticket submissions or equivalent. Willingness to learn and develop skills across enterprise applications, data quality and supporting technologies. Right to live and work in the UK and able to travel, when required, to centres. Desirable Experience of HubSpot Enterprise, Administrate or equivalent TMS and CRM platforms. Experience of using spreadsheet functions including lookups, conditional logic and structured data manipulation. Experience with reporting platforms (Power BI, or similar). Benefits 25 days annual leave (based on fulltime hours) PLUS bank holidays 3 FI Days per year Hybrid working available, equipment provided for homeworking Flexible-working positive employer with a range of family-friendly policies Employee Assistance Programme: 24-hour confidential access to counselling and support services Competitive Pension Private Medical Insurance Training and development opportunities Long term career prospects in a growing company Employee perks including a range of discounts to suit your lifestyle We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. This post is exempt from the Rehabilitation of Offenders Act 1974. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here. First Intuition does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
09/05/2026
Full time
Job Title: Applications Analyst Location: Remote - Occasional travel to FI centres. Volume of travel will be dependent on project schedule. The deadline for applications for this role is Monday 25th May 2026. First Intuition (FI) is a fast-growing, innovative education provider committed to delivering outstanding learning experiences. At FI, our commitment to excellence is driven by our core driving principle of putting people first. We take pride in nurturing talent, fostering growth, and providing unparalleled support to our students, clients, and team members, ensuring they can thrive personally and professionally. Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an 'Outstanding' rating by Ofsted. Job Summary The Applications Analyst acts as the first line of applications support for colleagues across First Intuition Group who are encountering issues with our enterprise systems, including our CRM (HubSpot) and TMS (Administrate). The postholder provides this support in a way that maintains and enhances the credibility of the Enterprise Applications function, ensuring colleagues experience timely, clear and professional assistance. The post holder will work alongside the Application Systems Administrator, and under the direction of the Enterprise Applications Manager, ensuring that second line issues are escalated appropriately and that routine operational tasks such as user onboarding, service requests, data maintenance and documentation are handled consistently and to a high standard. This role aims to protect First Intuition Group's investment in its systems and data by ensuring system quality and user experience are actively maintained over time. Duties and responsibilities to include Provide 1st line application support to internal users across various business units. Effectively triage requests and incidents received via mailbox or ticketing systems. Escalate 2nd line issues to the Application Systems Administrator or Enterprise Applications Manager, with appropriate context and triage information. Support and monitor First Intuition Group's core enterprise applications, including HubSpot, Administrate and related systems. Assist in data updates, maintenance and validation across key systems. Onboarding & Change Management Support user provisioning, deprovisioning and permission reviews across applications. Ensure the efficient and effective execution of the Service Request process to manage the approval and implementation of internal service improvements via change requests. Assist with application upgrades and testing cycles (UAT). Data Quality Monitoring & Remediation Run routine data quality checks against rules and thresholds defined by the Enterprise Applications Manager and Application Systems Administrator. Investigate and resolve routine data quality issues, including duplicate records, incomplete fields and format inconsistencies across HubSpot, Administrate and related systems. Maintain data quality logs and track remediation progress over time. Documentation & Knowledge Management Update documentation related to support processes, system changes and standard operating procedures as and when necessary. Update data dictionaries, including field definitions, business rules and permitted values, as and when required. Contribute to user-facing training materials and knowledge base articles. Qualifications and skills Essential Experience of administration or applications support within a CRM, TMS or equivalent operational system environment. Strong working knowledge of spreadsheet tools (Excel or Google Sheets). Experience maintaining documentation eg user guidance, process notes or system documentation. Research skills to verify, update and enrich business records as and when required. Attention to detail and a methodical approach to routine work. Clear written and verbal communication, with an ability to translate between technical and operational audiences. Customer service skills, with experience handling enquiries via email, ticket submissions or equivalent. Willingness to learn and develop skills across enterprise applications, data quality and supporting technologies. Right to live and work in the UK and able to travel, when required, to centres. Desirable Experience of HubSpot Enterprise, Administrate or equivalent TMS and CRM platforms. Experience of using spreadsheet functions including lookups, conditional logic and structured data manipulation. Experience with reporting platforms (Power BI, or similar). Benefits 25 days annual leave (based on fulltime hours) PLUS bank holidays 3 FI Days per year Hybrid working available, equipment provided for homeworking Flexible-working positive employer with a range of family-friendly policies Employee Assistance Programme: 24-hour confidential access to counselling and support services Competitive Pension Private Medical Insurance Training and development opportunities Long term career prospects in a growing company Employee perks including a range of discounts to suit your lifestyle We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. This post is exempt from the Rehabilitation of Offenders Act 1974. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here. First Intuition does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
We're supporting a major Dynamics 365 rollout across Finance & Operations and Customer Engagement for a business mid-transformation. This phase is all about maturity - scaling what's already live, refining core processes, and embedding Dynamics as a long term enterprise platform. They're looking for a hands on Solution Architect who can operate at the intersection of business and delivery: shaping solutions, owning design, and guiding the programme through testing, cutover, and hypercare. You'll be trusted to lead conversations, challenge assumptions, and turn requirements into workable, scalable solutions. This is a high impact role with real ownership - not just design on paper. Responsibilities: Lead end to end requirements gathering across F&O and CE workstreams Own solution design, including configuration, legal entity setup, and process alignment Produce and maintain FDDs, IDDs, SDDs, BPMs and design documentation Work closely with development and integration teams through dev and internal testing Lead and support FAT testing, including playbacks and stakeholder sign off Define and execute test strategy: scenarios, test plans, schedules, scripts, and execution Support data migration solutions, test data prerequisites, and validation Play a key role in cutover planning and execution Provide hypercare support post go live, ensuring stability and user confidence Act as the architectural bridge between business, delivery, and technical teams Required Skills: Strong experience as a Dynamics 365 Solution Architect Proven delivery across D365 Finance & Operations and/or CE Deep understanding of process design, configuration, and integration Hands on experience producing FDDs, IDDs, SDDs, BPMs End to end lifecycle experience: design ? build ? test ? cutover ? hypercare Confident leading workshops, playbacks, and senior stakeholder sessions Comfortable working in fast paced, multi workstream programmes Why should I apply? This is a chance to step into a critical programme, where decisions genuinely matter. You'll have autonomy, visibility, and the opportunity to shape how Dynamics is used across the organisation long term - not just get it live. Unlike many roles, this one offers: Real ownership, not just documentation A programme that's already live and evolving - no greenfield chaos Exposure to senior stakeholders and strategic decision making The opportunity to leave a lasting architectural footprint If you're an SA who enjoys being close to delivery, influencing outcomes, and seeing solutions through to the end - this one's worth a conversation. Interested? Apply for the role today or send your CV to D365 Finance Consultant Location: London (hybrid, 1 2 days per week on site) Contract: Initial 6 months Rate: £500 - £600 per day DOE IR35: Outside IR35 The Role We're working with a London based services business that is Job Title: ITAM Manager Location: London Hybrid 3 days a week Salary: Up to £95,000 base The Opportunity We are partnering with a high growth fintech to appoint an experienced ITAM Manager to lead a critical Application Management Contract Senior Business Analyst - D365 CE Rate: £450-£500 per day (Outside IR35) Location: UK - Some occasional onsite London Work Type: Contract Role: A high growth organisation is investing in a new Microsoft Dynamics 365 CRM to
09/05/2026
Full time
We're supporting a major Dynamics 365 rollout across Finance & Operations and Customer Engagement for a business mid-transformation. This phase is all about maturity - scaling what's already live, refining core processes, and embedding Dynamics as a long term enterprise platform. They're looking for a hands on Solution Architect who can operate at the intersection of business and delivery: shaping solutions, owning design, and guiding the programme through testing, cutover, and hypercare. You'll be trusted to lead conversations, challenge assumptions, and turn requirements into workable, scalable solutions. This is a high impact role with real ownership - not just design on paper. Responsibilities: Lead end to end requirements gathering across F&O and CE workstreams Own solution design, including configuration, legal entity setup, and process alignment Produce and maintain FDDs, IDDs, SDDs, BPMs and design documentation Work closely with development and integration teams through dev and internal testing Lead and support FAT testing, including playbacks and stakeholder sign off Define and execute test strategy: scenarios, test plans, schedules, scripts, and execution Support data migration solutions, test data prerequisites, and validation Play a key role in cutover planning and execution Provide hypercare support post go live, ensuring stability and user confidence Act as the architectural bridge between business, delivery, and technical teams Required Skills: Strong experience as a Dynamics 365 Solution Architect Proven delivery across D365 Finance & Operations and/or CE Deep understanding of process design, configuration, and integration Hands on experience producing FDDs, IDDs, SDDs, BPMs End to end lifecycle experience: design ? build ? test ? cutover ? hypercare Confident leading workshops, playbacks, and senior stakeholder sessions Comfortable working in fast paced, multi workstream programmes Why should I apply? This is a chance to step into a critical programme, where decisions genuinely matter. You'll have autonomy, visibility, and the opportunity to shape how Dynamics is used across the organisation long term - not just get it live. Unlike many roles, this one offers: Real ownership, not just documentation A programme that's already live and evolving - no greenfield chaos Exposure to senior stakeholders and strategic decision making The opportunity to leave a lasting architectural footprint If you're an SA who enjoys being close to delivery, influencing outcomes, and seeing solutions through to the end - this one's worth a conversation. Interested? Apply for the role today or send your CV to D365 Finance Consultant Location: London (hybrid, 1 2 days per week on site) Contract: Initial 6 months Rate: £500 - £600 per day DOE IR35: Outside IR35 The Role We're working with a London based services business that is Job Title: ITAM Manager Location: London Hybrid 3 days a week Salary: Up to £95,000 base The Opportunity We are partnering with a high growth fintech to appoint an experienced ITAM Manager to lead a critical Application Management Contract Senior Business Analyst - D365 CE Rate: £450-£500 per day (Outside IR35) Location: UK - Some occasional onsite London Work Type: Contract Role: A high growth organisation is investing in a new Microsoft Dynamics 365 CRM to
Data Engineer (Fabric) Sheffield City Centre Up to £50,000 Your new role Working closely with stakeholders across the UK, US and European businesses, you will help ensure data is accessible, trusted, and used effectively to support operational and strategic decision-making. This is a hands-on role combining data engineering with analytical delivery, reporting to the Global IT Manager, with a clear opportunity over time to take on greater technical ownership and help shape the direction of the data platform as it continues to mature. Responsibilities Champion data innovation within a forward-thinking manufacturing environment, integrating insights from energy systems, operational technology, ERP, and CRM platforms to drive operational improvement and support smarter financial and strategic decision-making Design, build, and continuously improve scalable end-to-end data pipelines within Microsoft Fabric, implementing and maintaining medallion architecture standards across ingestion, transformation, and presentation layers Develop and optimise trusted data models and semantic layers that enable high-quality reporting, self-service analytics, and advanced business insight Collaborate closely with stakeholders across the organisation to translate business requirements into practical data solutions and support analytics projects from discovery through to adoption and business use Shape and evolve platform standards, governance, and security practices while maintaining high levels of data quality, reliability, and performance, continuously identifying opportunities to improve tools, processes, and ways of working, and actively developing your own technical and professional capability Experience needed Hands-on experience with Microsoft Fabric, including Lakehouse, Dataflows, Notebooks, Pipelines, and workspace management, with the ability to design and support scalable data solutions across ingestion, transformation, and presentation layers Strong SQL skills, including developing, optimising, and troubleshooting queries to support data transformation and analytical models Understanding of medallion architecture and modern data engineering best practices, including data pipeline design, version control, testing approaches, and performance optimisation techniques Confident in building and maintaining robust data models and semantic layers that support high-quality reporting, self-service analytics, and advanced insight using tools such as Power BI or similar analytics platforms Proficient in preparing and validating real-world datasets, including cleansing, handling missing or duplicate records, standardising inputs, and performing exploratory analysis using Excel Experience working with structured business data from enterprise systems such as ERP and CRM platforms, with an understanding of data relationships, master data concepts, and business process integration Strong, clear communicator able to translate complex technical topics into simple, meaningful insights and narratives for a range of audiences Strong stakeholder engagement skills, building trusted relationships across business and IT teams Proactive and self-driven, with the ability to take ownership of work and see it through to completion Structured thinker with a logical approach to problem-solving and analysis Open to feedback and continuous improvement, with a growth mindset Desirable certifications (Microsoft Power BI Data Analyst, Microsoft Fabric Analytics Engineer Associate, Microsoft Fabric Data Engineer Associate) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
09/05/2026
Full time
Data Engineer (Fabric) Sheffield City Centre Up to £50,000 Your new role Working closely with stakeholders across the UK, US and European businesses, you will help ensure data is accessible, trusted, and used effectively to support operational and strategic decision-making. This is a hands-on role combining data engineering with analytical delivery, reporting to the Global IT Manager, with a clear opportunity over time to take on greater technical ownership and help shape the direction of the data platform as it continues to mature. Responsibilities Champion data innovation within a forward-thinking manufacturing environment, integrating insights from energy systems, operational technology, ERP, and CRM platforms to drive operational improvement and support smarter financial and strategic decision-making Design, build, and continuously improve scalable end-to-end data pipelines within Microsoft Fabric, implementing and maintaining medallion architecture standards across ingestion, transformation, and presentation layers Develop and optimise trusted data models and semantic layers that enable high-quality reporting, self-service analytics, and advanced business insight Collaborate closely with stakeholders across the organisation to translate business requirements into practical data solutions and support analytics projects from discovery through to adoption and business use Shape and evolve platform standards, governance, and security practices while maintaining high levels of data quality, reliability, and performance, continuously identifying opportunities to improve tools, processes, and ways of working, and actively developing your own technical and professional capability Experience needed Hands-on experience with Microsoft Fabric, including Lakehouse, Dataflows, Notebooks, Pipelines, and workspace management, with the ability to design and support scalable data solutions across ingestion, transformation, and presentation layers Strong SQL skills, including developing, optimising, and troubleshooting queries to support data transformation and analytical models Understanding of medallion architecture and modern data engineering best practices, including data pipeline design, version control, testing approaches, and performance optimisation techniques Confident in building and maintaining robust data models and semantic layers that support high-quality reporting, self-service analytics, and advanced insight using tools such as Power BI or similar analytics platforms Proficient in preparing and validating real-world datasets, including cleansing, handling missing or duplicate records, standardising inputs, and performing exploratory analysis using Excel Experience working with structured business data from enterprise systems such as ERP and CRM platforms, with an understanding of data relationships, master data concepts, and business process integration Strong, clear communicator able to translate complex technical topics into simple, meaningful insights and narratives for a range of audiences Strong stakeholder engagement skills, building trusted relationships across business and IT teams Proactive and self-driven, with the ability to take ownership of work and see it through to completion Structured thinker with a logical approach to problem-solving and analysis Open to feedback and continuous improvement, with a growth mindset Desirable certifications (Microsoft Power BI Data Analyst, Microsoft Fabric Analytics Engineer Associate, Microsoft Fabric Data Engineer Associate) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
08/05/2026
Full time
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
