Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
01/03/2024
Full time
Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
Job Description Business Development Manager - Home/Field-based - Reading £38,000 - £42,000 depending on experience + uncapped bonus potential, company car or car allowance & home-based contract Here at Brakes, we've got ambitious growth plans so if you want to be a part shaping the future of our independent business, joining a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Business Development Manager to join our Independent Sales Team. What you'll be doing: Scope out, hunt, and seal the deal with fresh, independent new business opportunities whilst keeping that pipeline flowing Cultivate killer connections with independent players in the local food market using your innate curiosity for all things foodie Craft bespoke culinary propositions to help our customers save precious time and money Serve up some tasty growth, hitting those profit targets and being rewarded accordingly Welcome aboard new clients with style and finesse, making sure they feel right at home with your Area Sales Manager buddy Keep an eye on the competition and independent market trends, so you can dish out the hottest solutions and insights from the world's biggest food wholesaler Crush those market goals like a seasoned foodie conquering a buffet! What we are looking for; Ideally, you'll come from a similar background to Field Sales, however this isn't essential. We are looking for people who have a commercial mindset, who have the drive and ambition to make a difference to the business by delivering against targets. The customer will be at heart of everything you do, so being confident being out on the field is essential. We have a great induction programme where we will teach you everything you need to know about our products and the business, so although food service experience/ hospitality would be advantageous, you'll get the training you need to succeed. We're not just looking for a good fit, we want people who help to make us even better. We're passionate about creating an inclusive workplace that celebrates and values diversity. We don't want you to 'fit' our culture, we want you to define it. Bring your whole self to work. .
23/05/2025
Full time
Job Description Business Development Manager - Home/Field-based - Reading £38,000 - £42,000 depending on experience + uncapped bonus potential, company car or car allowance & home-based contract Here at Brakes, we've got ambitious growth plans so if you want to be a part shaping the future of our independent business, joining a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Business Development Manager to join our Independent Sales Team. What you'll be doing: Scope out, hunt, and seal the deal with fresh, independent new business opportunities whilst keeping that pipeline flowing Cultivate killer connections with independent players in the local food market using your innate curiosity for all things foodie Craft bespoke culinary propositions to help our customers save precious time and money Serve up some tasty growth, hitting those profit targets and being rewarded accordingly Welcome aboard new clients with style and finesse, making sure they feel right at home with your Area Sales Manager buddy Keep an eye on the competition and independent market trends, so you can dish out the hottest solutions and insights from the world's biggest food wholesaler Crush those market goals like a seasoned foodie conquering a buffet! What we are looking for; Ideally, you'll come from a similar background to Field Sales, however this isn't essential. We are looking for people who have a commercial mindset, who have the drive and ambition to make a difference to the business by delivering against targets. The customer will be at heart of everything you do, so being confident being out on the field is essential. We have a great induction programme where we will teach you everything you need to know about our products and the business, so although food service experience/ hospitality would be advantageous, you'll get the training you need to succeed. We're not just looking for a good fit, we want people who help to make us even better. We're passionate about creating an inclusive workplace that celebrates and values diversity. We don't want you to 'fit' our culture, we want you to define it. Bring your whole self to work. .
Reporting Reports to: Head of Content and Editorial Direct reports: 2 direct reports Purpose of Role Manage, develop, and innovate the product website through which HBI's membership solutions are delivered to delight customers. The product manager is responsible for ensuring that all online data, analysis, and news content is effectively presented in a best-in-class product to serve client needs best. Responsibilities In their first year, the Product Manager will be responsible for day-to-day management of a keystone project, the development of a new customer-facing digital platform, which is primarily a project to replace the HBI membership product website. More widely, this project also includes: • The need to replace the existing marketing website with webpages in front of the product website paywall, which are optimised to deliver SEO benefits and authority, which will drive the marketing funnel. • Replace the current version of the research databases, including managing transition to a Salesforce backend integration. The Product Manager will manage the project together with the Managing Director, and the Head of Content and Editorial and will be supported by outsourced partners and by internal colleagues for the Salesforce project. In addition to the responsibilities specific to our new platform product, the Product Manager will also take responsibility now and in the future for: • Strategic product planning including the ability to develop value propositions, detailed product requirements documents (PRDs), user stories, and detailed customer personas and use cases. • Ongoing product roadmap: Keeping this under review, correcting course as needed, and following through. • Managing the database research function. Managing the people within the team (supporting, developing, recruiting them), the research methodologies being employed, and innovating the databases to deliver customer value. Remuneration Basic salary £40 - 59k per annum (depending on demonstrable experience). Skills Required • Qualifications in Agile methodologies and/or data analysis are required. Additionally, project management qualifications such as PMP or Prince 2 are preferred. • Detailed knowledge of technologies including (but not limited to): JavaScript, React, SQL, APIs, Pardot, Google Analytics, Basecamp, Tableau, PowerBI, Salesforce, Webflow, Wized, Contentful, Kontent.ai. The right candidate will know how to evaluate, deploy and work with the best technology for the task. • Confidence in public speaking and presentation is required to influence internal and external stakeholders. • Well versed in business & investment strategy. • Go-To-Market GTM skills - the capability to manage product launch strategy and activities that impact sales. This includes the know-how to work with the sales and marketing departments to prepare them to go to market. • Ability to perform detailed market research, gather data from surveys and customer feedback, to become the voice of the market to our brand. • Conversant with important product and project management KPIs and metrics such as ARPU, NPS, CLV, DAU/MAU, Sprint Velocity. • Knowledge of product analytics tools (e.g., Salesforce Dashboards, Amplitude, Mixpanel, GA) • Familiarity with prototyping software, such as Figma and Sketch • Experienced in product roadmapping, including use of tools such as (but not limited to) Roadmunk, ProductPlan • In-depth knowledge of user experience and UX journey mapping methodologies. Previous experience applying AI within a B2B media environment would be highly prized. Therefore, knowledge of programming languages, machine learning, LLMs, and data science are all desirable. Experience Required At least five years of product marketing experience in a position involving direct market interaction. For example, delivering presentations to clients & prospects, or completing market research or user testing in-person. This could be in a junior product manager role, and does not necessitate senior experience. This role will be particularly well suited to a Junior Product Manager looking to take the next step in their career, and we are particularly keen to hear from candidates of this profile. • A business, marketing, product, or computer science related bachelor's degree is required. An MBA or MA is not necessary but is advantageous. • Prior experience supporting selecting & managing partners for a project with a six-figure budget is essential. • Previous experience launching products and developing go-to-market strategies is essential. • Extensive experience making presentations to customers and internal stakeholders is required. • Experience writing project briefs and detailed documentation for project plans is required.
22/05/2025
Full time
Reporting Reports to: Head of Content and Editorial Direct reports: 2 direct reports Purpose of Role Manage, develop, and innovate the product website through which HBI's membership solutions are delivered to delight customers. The product manager is responsible for ensuring that all online data, analysis, and news content is effectively presented in a best-in-class product to serve client needs best. Responsibilities In their first year, the Product Manager will be responsible for day-to-day management of a keystone project, the development of a new customer-facing digital platform, which is primarily a project to replace the HBI membership product website. More widely, this project also includes: • The need to replace the existing marketing website with webpages in front of the product website paywall, which are optimised to deliver SEO benefits and authority, which will drive the marketing funnel. • Replace the current version of the research databases, including managing transition to a Salesforce backend integration. The Product Manager will manage the project together with the Managing Director, and the Head of Content and Editorial and will be supported by outsourced partners and by internal colleagues for the Salesforce project. In addition to the responsibilities specific to our new platform product, the Product Manager will also take responsibility now and in the future for: • Strategic product planning including the ability to develop value propositions, detailed product requirements documents (PRDs), user stories, and detailed customer personas and use cases. • Ongoing product roadmap: Keeping this under review, correcting course as needed, and following through. • Managing the database research function. Managing the people within the team (supporting, developing, recruiting them), the research methodologies being employed, and innovating the databases to deliver customer value. Remuneration Basic salary £40 - 59k per annum (depending on demonstrable experience). Skills Required • Qualifications in Agile methodologies and/or data analysis are required. Additionally, project management qualifications such as PMP or Prince 2 are preferred. • Detailed knowledge of technologies including (but not limited to): JavaScript, React, SQL, APIs, Pardot, Google Analytics, Basecamp, Tableau, PowerBI, Salesforce, Webflow, Wized, Contentful, Kontent.ai. The right candidate will know how to evaluate, deploy and work with the best technology for the task. • Confidence in public speaking and presentation is required to influence internal and external stakeholders. • Well versed in business & investment strategy. • Go-To-Market GTM skills - the capability to manage product launch strategy and activities that impact sales. This includes the know-how to work with the sales and marketing departments to prepare them to go to market. • Ability to perform detailed market research, gather data from surveys and customer feedback, to become the voice of the market to our brand. • Conversant with important product and project management KPIs and metrics such as ARPU, NPS, CLV, DAU/MAU, Sprint Velocity. • Knowledge of product analytics tools (e.g., Salesforce Dashboards, Amplitude, Mixpanel, GA) • Familiarity with prototyping software, such as Figma and Sketch • Experienced in product roadmapping, including use of tools such as (but not limited to) Roadmunk, ProductPlan • In-depth knowledge of user experience and UX journey mapping methodologies. Previous experience applying AI within a B2B media environment would be highly prized. Therefore, knowledge of programming languages, machine learning, LLMs, and data science are all desirable. Experience Required At least five years of product marketing experience in a position involving direct market interaction. For example, delivering presentations to clients & prospects, or completing market research or user testing in-person. This could be in a junior product manager role, and does not necessitate senior experience. This role will be particularly well suited to a Junior Product Manager looking to take the next step in their career, and we are particularly keen to hear from candidates of this profile. • A business, marketing, product, or computer science related bachelor's degree is required. An MBA or MA is not necessary but is advantageous. • Prior experience supporting selecting & managing partners for a project with a six-figure budget is essential. • Previous experience launching products and developing go-to-market strategies is essential. • Extensive experience making presentations to customers and internal stakeholders is required. • Experience writing project briefs and detailed documentation for project plans is required.
Technical Project Manager My client, a leading Logistics Software provider, are hiring a Technical Delivery Manager to oversee technical delivery of their software projects. This is a hands-off coding role, but requires strong technical literacy, SQL fluency, and project management skills. The role is 100% remote, but there may be the occasional desire to meet, so having someone based in the UK is essential. Core Requirements: Strong understanding of web and mobile development processes (back-end, front-end, APIs, databases). Proficient in SQL - able to write queries for debugging, reporting, and database intervention. 5+ years' experience managing technical project delivery in a software environment. Comfortable being the first line of technical guidance for developers (clarifying requirements, sense-checking outputs). High attention to detail - able to verify quality of delivered features before final release. Strong communication skills to bridge between business requirements and technical teams. Organised and able to manage multiple concurrent streams of work. Desirable Skills: Basic familiarity with Figma or Adobe XD. Experience working with PHP Laravel, Ruby on Rails, React.js, or Flutter environments. Understanding of AWS architecture fundamentals (e.g., EC2, RDS, S3). Experience in startup or fast-growth software companies. Soft Skills: Proactive problem solver with a hands-on attitude to delivery. Naturally comfortable triaging bugs and technical issues. Excited about working in a real-world, operational software environment Interested in growing into a senior technical leadership role (potential future CTO path). If you are looking to work in a booming industry, and rapidly growing company that is in prime position for investing in its products through exciting functional changes, then please get in touch with your CV ASAP so that we can discuss further.
22/05/2025
Full time
Technical Project Manager My client, a leading Logistics Software provider, are hiring a Technical Delivery Manager to oversee technical delivery of their software projects. This is a hands-off coding role, but requires strong technical literacy, SQL fluency, and project management skills. The role is 100% remote, but there may be the occasional desire to meet, so having someone based in the UK is essential. Core Requirements: Strong understanding of web and mobile development processes (back-end, front-end, APIs, databases). Proficient in SQL - able to write queries for debugging, reporting, and database intervention. 5+ years' experience managing technical project delivery in a software environment. Comfortable being the first line of technical guidance for developers (clarifying requirements, sense-checking outputs). High attention to detail - able to verify quality of delivered features before final release. Strong communication skills to bridge between business requirements and technical teams. Organised and able to manage multiple concurrent streams of work. Desirable Skills: Basic familiarity with Figma or Adobe XD. Experience working with PHP Laravel, Ruby on Rails, React.js, or Flutter environments. Understanding of AWS architecture fundamentals (e.g., EC2, RDS, S3). Experience in startup or fast-growth software companies. Soft Skills: Proactive problem solver with a hands-on attitude to delivery. Naturally comfortable triaging bugs and technical issues. Excited about working in a real-world, operational software environment Interested in growing into a senior technical leadership role (potential future CTO path). If you are looking to work in a booming industry, and rapidly growing company that is in prime position for investing in its products through exciting functional changes, then please get in touch with your CV ASAP so that we can discuss further.
Role: Multi Solution DXP Architect (Adobe Architect) Location: London Type: Perm We are looking for a Multi Solution DXP Architect to join our expanding Digital Experience Platforms practice based in the United Kingdom. This role requires extensive technical expertise and consulting experience in marketing technology platforms, particularly with the Adobe Experience Cloud. Responsibilities: Serve as a platform expert with a focus, initially, on the Adobe Experience Cloud (Adobe Experience Manager, Adobe Experience Platform, Adobe Analytics, Adobe Target, Marketo, and other products). Partner with client service and business development to support pitches and follow-on client work. Provide thought leadership in the marketing technology space and help us to differentiate as the go-to partner in this space Develop deep knowledge of each client's business and available data to ensure platform solutioning is in alignment with client's marketing objectives Translate business needs into detailed technical requirements for platform configuration, initial architecture(s), data schemas and system integrations to deliver against business needs Oversee and steer client programs and development work to meet client objectives Provide support to development teams with solutioning. Preferred Qualifications: 10+ years of experience in the marketing technology space advising clients, designing solutions, creating architectures, leading pursuits and delivery efforts 3+ years of experience at a digital-first, global delivery agency/consultancy Strong consultative and client-facing skills Working knowledge of the Adobe Experience Cloud (Adobe Experience Manager, Adobe Experience Platform, Adobe Analytics, Adobe Target, Marketo, and other products) Self-driven; the ability to work independently, define a way forward, and solve problems with limited direction; proven capacity to drive results in an evolving and complex organization Strong communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships Outstanding executive presence, presentation, and negotiation skills; the ability to inspire, engage, partner with, and influence senior leadership Excellent verbal and written communication skills Digitally-savvy and well-informed on innovations, trends, and technologies Degree in Computer Science, Data Science, Analytics, or related field or equivalent work experience preferred. If you are ready to take on a challenging role as a multi-solution DXP architect , please submit your resume to . We look forward to hearing from you! Regards Anita
22/05/2025
Full time
Role: Multi Solution DXP Architect (Adobe Architect) Location: London Type: Perm We are looking for a Multi Solution DXP Architect to join our expanding Digital Experience Platforms practice based in the United Kingdom. This role requires extensive technical expertise and consulting experience in marketing technology platforms, particularly with the Adobe Experience Cloud. Responsibilities: Serve as a platform expert with a focus, initially, on the Adobe Experience Cloud (Adobe Experience Manager, Adobe Experience Platform, Adobe Analytics, Adobe Target, Marketo, and other products). Partner with client service and business development to support pitches and follow-on client work. Provide thought leadership in the marketing technology space and help us to differentiate as the go-to partner in this space Develop deep knowledge of each client's business and available data to ensure platform solutioning is in alignment with client's marketing objectives Translate business needs into detailed technical requirements for platform configuration, initial architecture(s), data schemas and system integrations to deliver against business needs Oversee and steer client programs and development work to meet client objectives Provide support to development teams with solutioning. Preferred Qualifications: 10+ years of experience in the marketing technology space advising clients, designing solutions, creating architectures, leading pursuits and delivery efforts 3+ years of experience at a digital-first, global delivery agency/consultancy Strong consultative and client-facing skills Working knowledge of the Adobe Experience Cloud (Adobe Experience Manager, Adobe Experience Platform, Adobe Analytics, Adobe Target, Marketo, and other products) Self-driven; the ability to work independently, define a way forward, and solve problems with limited direction; proven capacity to drive results in an evolving and complex organization Strong communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships Outstanding executive presence, presentation, and negotiation skills; the ability to inspire, engage, partner with, and influence senior leadership Excellent verbal and written communication skills Digitally-savvy and well-informed on innovations, trends, and technologies Degree in Computer Science, Data Science, Analytics, or related field or equivalent work experience preferred. If you are ready to take on a challenging role as a multi-solution DXP architect , please submit your resume to . We look forward to hearing from you! Regards Anita
Job Responsibilities Manage marketing budget in line with business objectives. Present quarterly marketing dashboard to senior management. Manage all marketing activities and ensure they are successfully delivered on time and budget. Measure lead generation and conversion rates, liaising with sales channels to ensure leads are followed in a timely manner after completion of the marketing activity. Work closely with the UK lubricants commercial teams, the General Manager, HQ marketing teams and a UK dedicated comms agency to design and propose marketing ideas/activities that will support sales growth across all major lubricants channels (e.g. Aftermarket, OEMs, Distributors, e-commerce) Manage Lubricants Aftermarket loyalty programme to generate advocacy and brand ambassadors among owners. Work with TEMUK's aftermarket channel to promote TE lubricants to retail stores (e.g Halfords), designing outstanding points of sale and developing promotional activities to boost in store and online sales. Develop relationships with existing approved marketing service suppliers, whilst continually assessing service offerings and actively seeking out new and innovative ideas and products to enhance the marketing support. Prioritise digital transformation by efficiency to internal & external customers: Website, e-Commerce (Amazon), TEMUK customer ordering tools (ELub / Bitumen Online), Aftermarket Loyalty Scheme, Merchandise Platform, Social Media Engagement, Customer Engagement, Online recommendation tool etc. Manage a third party public relations agency to implement a comprehensive communication strategy for driving brand awareness through editorial content. Manage design, planning, installation of stands required for TEMUK exhibitions (e.g. MACH, Automechanical, GAU Show), internal/external events, sponsorships and attract internal/external participation for maximum impact within the UK market. Manage local CSR activities in line with Group's Sustainab'ALL commitments and communicate with all key stakeholders. Manage seminars, incentive trips and hospitality offers to improve relationship with TEMUK key accounts. Manage internal communication with all stakeholders. Liaise and communicate with the sales team to ensure internal & external adoption rates of marketing material & tools are maximised. Conduct market research in line with B2B excellence program to identify niche markets and support TEMUK Strategy. Manage email campaigns and conduct internal/external surveys to support the business improve products & services Drive innovation and empower employees to come up with innovative ideas that can help drive the business forward. Report CRM (Salesforce) utilisation rates and maturity score to senior management. Establish a close relationship with each employee, have a simple and fair relationship with all members of the team, promote direct exchanges. Set clear and motivating goals, and explain the link with Marketing Roadmap. Regular feedback to employees (positive feedback and improvements to propose). Be involved in the development of each employee: Identify and set development goals for each team member. Allow each employee to fully use their skills and potential and define a clear career path for each team member. In relation to Health, Safety and the environment you have duty to take reasonable care of yourself and of other persons who may be affected by your acts or omissions at work, this means following company rules, training and instruction as necessary, to actively participate in achieving HSE goals and objectives and report any unsafe acts or hazardous conditions and take proactive steps where possible to prevent loss or damage. Qualifications/Skills Desired Over 5 years' experience in marketing & digital, delivering successful marketing activities in a large multi-national organisation. Experience in Lubricants business, especially in Aftermarket (Spare Part dealers, Retail Stores, Motor Factors, Independent garages) would be considered as an advantage. Experience leading high performing teams. Digital Marketing Degree qualification or equivalent experience. E-commerce experience would be advantageous. A knowledge of the main Marketing principles and experience in the development of marketing lead initiatives is required along with team management skills. Ability to effectively coordinate several projects simultaneously and manage frequent and constructive communication Technical knowledge of products and applications is necessary to demonstrate a total cost of ownership approach to TEMUK clients. Professional representation of the company at all levels. The confidence and ability to make detailed presentations to personnel at all levels within large organisations. Fluent English speaker with excellent verbal & written communication. French: advantageous Benefits Enhanced Private HealthCare Medical Cash Plan Cycle to work scheme Share incentive plan £50 Travel Allowance every month adding up to £600 for the year Enhanced Pension Contributions 25 days holiday plus bank holidays (increasing as long service award) Additional holidays for long service Learning Allowance Employee Assistance Programme Level 2 Disability Confident Employer Occupational Health Assessments
22/05/2025
Full time
Job Responsibilities Manage marketing budget in line with business objectives. Present quarterly marketing dashboard to senior management. Manage all marketing activities and ensure they are successfully delivered on time and budget. Measure lead generation and conversion rates, liaising with sales channels to ensure leads are followed in a timely manner after completion of the marketing activity. Work closely with the UK lubricants commercial teams, the General Manager, HQ marketing teams and a UK dedicated comms agency to design and propose marketing ideas/activities that will support sales growth across all major lubricants channels (e.g. Aftermarket, OEMs, Distributors, e-commerce) Manage Lubricants Aftermarket loyalty programme to generate advocacy and brand ambassadors among owners. Work with TEMUK's aftermarket channel to promote TE lubricants to retail stores (e.g Halfords), designing outstanding points of sale and developing promotional activities to boost in store and online sales. Develop relationships with existing approved marketing service suppliers, whilst continually assessing service offerings and actively seeking out new and innovative ideas and products to enhance the marketing support. Prioritise digital transformation by efficiency to internal & external customers: Website, e-Commerce (Amazon), TEMUK customer ordering tools (ELub / Bitumen Online), Aftermarket Loyalty Scheme, Merchandise Platform, Social Media Engagement, Customer Engagement, Online recommendation tool etc. Manage a third party public relations agency to implement a comprehensive communication strategy for driving brand awareness through editorial content. Manage design, planning, installation of stands required for TEMUK exhibitions (e.g. MACH, Automechanical, GAU Show), internal/external events, sponsorships and attract internal/external participation for maximum impact within the UK market. Manage local CSR activities in line with Group's Sustainab'ALL commitments and communicate with all key stakeholders. Manage seminars, incentive trips and hospitality offers to improve relationship with TEMUK key accounts. Manage internal communication with all stakeholders. Liaise and communicate with the sales team to ensure internal & external adoption rates of marketing material & tools are maximised. Conduct market research in line with B2B excellence program to identify niche markets and support TEMUK Strategy. Manage email campaigns and conduct internal/external surveys to support the business improve products & services Drive innovation and empower employees to come up with innovative ideas that can help drive the business forward. Report CRM (Salesforce) utilisation rates and maturity score to senior management. Establish a close relationship with each employee, have a simple and fair relationship with all members of the team, promote direct exchanges. Set clear and motivating goals, and explain the link with Marketing Roadmap. Regular feedback to employees (positive feedback and improvements to propose). Be involved in the development of each employee: Identify and set development goals for each team member. Allow each employee to fully use their skills and potential and define a clear career path for each team member. In relation to Health, Safety and the environment you have duty to take reasonable care of yourself and of other persons who may be affected by your acts or omissions at work, this means following company rules, training and instruction as necessary, to actively participate in achieving HSE goals and objectives and report any unsafe acts or hazardous conditions and take proactive steps where possible to prevent loss or damage. Qualifications/Skills Desired Over 5 years' experience in marketing & digital, delivering successful marketing activities in a large multi-national organisation. Experience in Lubricants business, especially in Aftermarket (Spare Part dealers, Retail Stores, Motor Factors, Independent garages) would be considered as an advantage. Experience leading high performing teams. Digital Marketing Degree qualification or equivalent experience. E-commerce experience would be advantageous. A knowledge of the main Marketing principles and experience in the development of marketing lead initiatives is required along with team management skills. Ability to effectively coordinate several projects simultaneously and manage frequent and constructive communication Technical knowledge of products and applications is necessary to demonstrate a total cost of ownership approach to TEMUK clients. Professional representation of the company at all levels. The confidence and ability to make detailed presentations to personnel at all levels within large organisations. Fluent English speaker with excellent verbal & written communication. French: advantageous Benefits Enhanced Private HealthCare Medical Cash Plan Cycle to work scheme Share incentive plan £50 Travel Allowance every month adding up to £600 for the year Enhanced Pension Contributions 25 days holiday plus bank holidays (increasing as long service award) Additional holidays for long service Learning Allowance Employee Assistance Programme Level 2 Disability Confident Employer Occupational Health Assessments
purpose to define and develop our 3 year and in year web / app customer experience aligned to business goals. you will ensure our digital products: web and app (outside of loyalty proposition) wow the connected fusion foodie of today and tomorrow creating the most magical experience possible seamlessly connecting the on and offline world. you will play a pivotal role in the development and execution of innovative digital strategies to drive best in industry conversion and reviews / ratings for our digital products key accountabilities Website CX Owner own the website and the customer experience delivered leverage customer / web analytics to optimise web performance including leading test and learn trials odevelop, maintain and update website content lead CRO & SEO for wagamama App CX Owner own the app and the customer experience delivered leverage customer / app analytics to optimise app performance develop, maintain and update app content (outside of Soul club) work in partnership with loyalty manager to ensure soul club shows up on the app in the way desired by the CRM & loyalty team develop and implement plans to ensure best in class app ratings Web and App Customer led Development Roadmap define customer back the 3 year prioritised web & app roadmap, assess commercial benefit (ease / scale) alongside customer need and lead the business requirement briefing for app and web into the technical / IT team for delivery Partner Management •manage key business partners related to the web and app such as Yext, open table managing annual contract and QBR / MBR cycles Commercial Management •P&L responsible for web and app (outside of loyalty) •accountable for delivering the in year plan for click and collect •accountable for group bookings commercial delivery and CX on our digital platforms working in partnership with marketing and insight on the wider group proposition •Gift card owner, managing the day to day and ensuring a rich customer experience customer data & insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge insight, ideas for customer benefit to our brand ensuring we remain one step ahead lead web / app analytics with a focus on once on site / app customer behaviour, journeys, bounce rates and recommend optimisation needed compliance and data privacy ensure all plans adhere to gdpr and the latest data privacy regulations stakeholder management & collaboration collaborate across the business to ensure that web and app plans are aligned with broader business objectives collaborate hand in glove with technical and IT team and extended network of agency partners on the other to ensure the digital customer experience is as magical as it can be at every touch point collaborate hand in glove with the marketing and ops team to ensure how the digital experience shows up in restaurant (eg app and is functionality) is as seamless and frictionless as it can be on every visit key requirements 3-5 years experience in digital product or CRO management across both website and apps, ideally in retail, hospitality, leisure or equivalent environments customer centric, highly analytical mindset and deep understanding in web analytics broad digital skill set including deep technical and data expertise proven experience of leading, developing and scaling web and app for customer and commercial benefit in another business well connected in the industry and able to bring to the table new innovations that drive value Commercially strong with good understanding of the levers to pull to deliver profitable sustainable growth strengthen in partnering with technical and IT knowing how to get two functions to work as one for the benefit of the customer with excellent communication skills and ability to present to a wide range of audiences compliance awareness with sound knowledge of gdpr and data privacy best practices wok's in it for you a competitive annual salary discretionary 30% bonus opportunity per year wagamama food allowance private healthcare pension contribution 25 days holiday + all bank holidays various discount across retail, hospitality + leisure internal progression opportunities fully funded apprenticeship programmes to support your growth kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life
22/05/2025
Full time
purpose to define and develop our 3 year and in year web / app customer experience aligned to business goals. you will ensure our digital products: web and app (outside of loyalty proposition) wow the connected fusion foodie of today and tomorrow creating the most magical experience possible seamlessly connecting the on and offline world. you will play a pivotal role in the development and execution of innovative digital strategies to drive best in industry conversion and reviews / ratings for our digital products key accountabilities Website CX Owner own the website and the customer experience delivered leverage customer / web analytics to optimise web performance including leading test and learn trials odevelop, maintain and update website content lead CRO & SEO for wagamama App CX Owner own the app and the customer experience delivered leverage customer / app analytics to optimise app performance develop, maintain and update app content (outside of Soul club) work in partnership with loyalty manager to ensure soul club shows up on the app in the way desired by the CRM & loyalty team develop and implement plans to ensure best in class app ratings Web and App Customer led Development Roadmap define customer back the 3 year prioritised web & app roadmap, assess commercial benefit (ease / scale) alongside customer need and lead the business requirement briefing for app and web into the technical / IT team for delivery Partner Management •manage key business partners related to the web and app such as Yext, open table managing annual contract and QBR / MBR cycles Commercial Management •P&L responsible for web and app (outside of loyalty) •accountable for delivering the in year plan for click and collect •accountable for group bookings commercial delivery and CX on our digital platforms working in partnership with marketing and insight on the wider group proposition •Gift card owner, managing the day to day and ensuring a rich customer experience customer data & insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge insight, ideas for customer benefit to our brand ensuring we remain one step ahead lead web / app analytics with a focus on once on site / app customer behaviour, journeys, bounce rates and recommend optimisation needed compliance and data privacy ensure all plans adhere to gdpr and the latest data privacy regulations stakeholder management & collaboration collaborate across the business to ensure that web and app plans are aligned with broader business objectives collaborate hand in glove with technical and IT team and extended network of agency partners on the other to ensure the digital customer experience is as magical as it can be at every touch point collaborate hand in glove with the marketing and ops team to ensure how the digital experience shows up in restaurant (eg app and is functionality) is as seamless and frictionless as it can be on every visit key requirements 3-5 years experience in digital product or CRO management across both website and apps, ideally in retail, hospitality, leisure or equivalent environments customer centric, highly analytical mindset and deep understanding in web analytics broad digital skill set including deep technical and data expertise proven experience of leading, developing and scaling web and app for customer and commercial benefit in another business well connected in the industry and able to bring to the table new innovations that drive value Commercially strong with good understanding of the levers to pull to deliver profitable sustainable growth strengthen in partnering with technical and IT knowing how to get two functions to work as one for the benefit of the customer with excellent communication skills and ability to present to a wide range of audiences compliance awareness with sound knowledge of gdpr and data privacy best practices wok's in it for you a competitive annual salary discretionary 30% bonus opportunity per year wagamama food allowance private healthcare pension contribution 25 days holiday + all bank holidays various discount across retail, hospitality + leisure internal progression opportunities fully funded apprenticeship programmes to support your growth kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life
Join our dynamic team as a Security Operations Manager, where you'll lead and enhance our security strategies to protect critical assets and ensure operational resilience. WHO ARE WE? Privately owned and independently minded, Creditsafe operates with the singular vision of powering business decisions. We do this by delivering valuable intelligence on customers, suppliers and potential buyers to corporates, public sector organisations and SMEs globally. Our journey began in 1997 in Oslo, Norway in 1997, with a revolutionary dream to make business information accessible to all. Twenty-five years later, we've not only realised this dream, changed the market for the better, made data intelligence accessible to all businesses big and small but most importantly, opened up new avenues of data intelligence for businesses with machine learning, AI and connected data. From risk management through to opportunity identification, our industry-leading solutions, power decisions for companies by turning their data into actionable insights that help them become stronger, grow faster and thrive. THE TEAM Creditsafe's Information Security and Compliance team are motivated by protecting company reputation, safeguarding existing revenue, and supporting the generation of future revenue. We realise that security can often be misunderstood so our approach is enabling new and existing customers to interact with our products and services, and we pride ourselves on balancing a positive security culture with a robust control environment. Our responsibilities include setting security policies, educating users on good security practices, managing security risks, and auditing our security posture. We interact with various teams, both internally and externally, and we aim to be as helpful and supportive as possible. Outside of security we're passionate about a combination of sport, music, coffee, dogs, and memes. JOB PROFILE As a Security Operations Manager, you will lead our Security Operations Centre, Application Security, and Security Engineering teams. The successful candidate will play a crucial role in continuing to improve organizational maturity in line with our existing ISO27001 and ISO22301 certifications and implementing SOC2 controls. This role demands an experienced, highly skilled, and motivated professional committed to advancing our security strategies to protect critical assets and ensure operational resilience. KEY DUTIES AND RESPONSIBILITIES • Manage the day-to-day activities of the Security Operations Centre (SOC) and Security Engineering teams. • Produce reports on key security metrics across Security Operations, Application Security and Vulnerability Management. • Conduct regular 1-2-1s, Performance Reviews, and Personal Development Plans of team members. • Develop and implement security policies, processes, and procedures to comply with SOC2 and ISO27001 standards. • Participate in Steering groups for Identity and Access Management and Data Protection • Setting and aligning team objectives and tasks to help achieve the overall Information Security and Compliance function's strategy and goals • Participate in Quarterly Business Reviews with our security tooling vendors. Providing feedback to the vendors on product features, feature requests, SLA and reporting requirements • Coordinate with different teams to ensure the organization's information security posture is maintained and improved. • Conduct regular Technical Readiness Reviews and risk assessments to identify potential vulnerabilities, risks and implement corrective actions in planned changes to applications, environments, and configurations • Participate in the Request For Information process by providing technical responses to questions raised by existing and prospective customers. • Provide leadership and technical guidance to the security team members. • Manage and oversee security incident investigations alongside the Security Incident specialist and events to protect corporate IT assets, including intellectual property, regulated data, and the company's reputation. • Monitor and analyse security alerts and distribute them to the appropriate teams for resolution. • Report on key performance indicators and trends that are relevant to the company's information security. The responsibilities detailed above are not exhaustive and you may be requested to take on additional responsibilities deemed as reasonable by their direct line manager. SKILLS AND QUALIFICATIONS Essential Qualifications and Experience: • Professional security management certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials. • Proven experience in managing security operations teams in a similar industry. • Familiarity with SOC2, PCI-DSS, ISO22301 and ISO27001 standards. Desirable Qualifications: • Bachelor's or masters degree in CyberSecurity, Computer Science, Information Technology, or a related field • Cloud security qualifications such as ISC2 CCSP, CSA CCSK and AWS Security Speciality • ISO27001 Lead Implementor • Strong knowledge of cloud and on-premises technology environments, including information security, physical security solutions. • Financial Industry regulations (UK and Europe) • Excellent leadership and team management skills. • Strong problem-solving skills with the ability to make sound decisions in emergency situations. • Excellent communication skills with the ability to explain complex security issues to non-technical staff. BENEFITS • Competitive Salary. • Company Laptop supplied. • Bonus Scheme. • 25 Days Annual Leave (plus bank holidays). • Hybrid working model. • Healthcare & Company Pension. • Cycle to work and Wellbeing Programme. • Global Company gatherings and events. • E-learning and excellent career progression opportunities. • Plus more that can be found on the benefits section on the Careers page, Creditsafe is an equal opportunities employer that values diversity. Please contact Creditsafe if there is any support you need with your application.
22/05/2025
Full time
Join our dynamic team as a Security Operations Manager, where you'll lead and enhance our security strategies to protect critical assets and ensure operational resilience. WHO ARE WE? Privately owned and independently minded, Creditsafe operates with the singular vision of powering business decisions. We do this by delivering valuable intelligence on customers, suppliers and potential buyers to corporates, public sector organisations and SMEs globally. Our journey began in 1997 in Oslo, Norway in 1997, with a revolutionary dream to make business information accessible to all. Twenty-five years later, we've not only realised this dream, changed the market for the better, made data intelligence accessible to all businesses big and small but most importantly, opened up new avenues of data intelligence for businesses with machine learning, AI and connected data. From risk management through to opportunity identification, our industry-leading solutions, power decisions for companies by turning their data into actionable insights that help them become stronger, grow faster and thrive. THE TEAM Creditsafe's Information Security and Compliance team are motivated by protecting company reputation, safeguarding existing revenue, and supporting the generation of future revenue. We realise that security can often be misunderstood so our approach is enabling new and existing customers to interact with our products and services, and we pride ourselves on balancing a positive security culture with a robust control environment. Our responsibilities include setting security policies, educating users on good security practices, managing security risks, and auditing our security posture. We interact with various teams, both internally and externally, and we aim to be as helpful and supportive as possible. Outside of security we're passionate about a combination of sport, music, coffee, dogs, and memes. JOB PROFILE As a Security Operations Manager, you will lead our Security Operations Centre, Application Security, and Security Engineering teams. The successful candidate will play a crucial role in continuing to improve organizational maturity in line with our existing ISO27001 and ISO22301 certifications and implementing SOC2 controls. This role demands an experienced, highly skilled, and motivated professional committed to advancing our security strategies to protect critical assets and ensure operational resilience. KEY DUTIES AND RESPONSIBILITIES • Manage the day-to-day activities of the Security Operations Centre (SOC) and Security Engineering teams. • Produce reports on key security metrics across Security Operations, Application Security and Vulnerability Management. • Conduct regular 1-2-1s, Performance Reviews, and Personal Development Plans of team members. • Develop and implement security policies, processes, and procedures to comply with SOC2 and ISO27001 standards. • Participate in Steering groups for Identity and Access Management and Data Protection • Setting and aligning team objectives and tasks to help achieve the overall Information Security and Compliance function's strategy and goals • Participate in Quarterly Business Reviews with our security tooling vendors. Providing feedback to the vendors on product features, feature requests, SLA and reporting requirements • Coordinate with different teams to ensure the organization's information security posture is maintained and improved. • Conduct regular Technical Readiness Reviews and risk assessments to identify potential vulnerabilities, risks and implement corrective actions in planned changes to applications, environments, and configurations • Participate in the Request For Information process by providing technical responses to questions raised by existing and prospective customers. • Provide leadership and technical guidance to the security team members. • Manage and oversee security incident investigations alongside the Security Incident specialist and events to protect corporate IT assets, including intellectual property, regulated data, and the company's reputation. • Monitor and analyse security alerts and distribute them to the appropriate teams for resolution. • Report on key performance indicators and trends that are relevant to the company's information security. The responsibilities detailed above are not exhaustive and you may be requested to take on additional responsibilities deemed as reasonable by their direct line manager. SKILLS AND QUALIFICATIONS Essential Qualifications and Experience: • Professional security management certification, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials. • Proven experience in managing security operations teams in a similar industry. • Familiarity with SOC2, PCI-DSS, ISO22301 and ISO27001 standards. Desirable Qualifications: • Bachelor's or masters degree in CyberSecurity, Computer Science, Information Technology, or a related field • Cloud security qualifications such as ISC2 CCSP, CSA CCSK and AWS Security Speciality • ISO27001 Lead Implementor • Strong knowledge of cloud and on-premises technology environments, including information security, physical security solutions. • Financial Industry regulations (UK and Europe) • Excellent leadership and team management skills. • Strong problem-solving skills with the ability to make sound decisions in emergency situations. • Excellent communication skills with the ability to explain complex security issues to non-technical staff. BENEFITS • Competitive Salary. • Company Laptop supplied. • Bonus Scheme. • 25 Days Annual Leave (plus bank holidays). • Hybrid working model. • Healthcare & Company Pension. • Cycle to work and Wellbeing Programme. • Global Company gatherings and events. • E-learning and excellent career progression opportunities. • Plus more that can be found on the benefits section on the Careers page, Creditsafe is an equal opportunities employer that values diversity. Please contact Creditsafe if there is any support you need with your application.
About Riviera Travel: Riviera Travel is a private equity owned cruise and escorted tour holiday specialist, operating in the UK, Europe and across the world. The company is based in Burton-on-Trent, Staffordshire. Its holidays are aimed at over-55s who want to continue to travel and explore the world with confidence. Riviera Travel is the UK's leading River Cruise specialist. The company has been operating since 1984 and is a Which? recommended provider. Riviera is undertaking a significant expansion in North America, the largest river cruise market globally. This expansion requires Riviera to upgrade its digital estate to make it suitable for the North American market. Role Purpose: Riviera have a fantastic opportunity for a highly skilled and motivated North America Website Manager to make a significant impact on the digital performance of a newly created digital platform, that needs to meet the requirements of a new source market and deliver incremental sales online. This role is fixed term for a period of 9-12 months. The primary objective of this role is to ensure the website is optimised and managed to improve leads and sales conversion, supporting North American marketing channels and maximising revenue and profitability across new and existing customers. Collaborating with key stakeholders and co-ordinating e-commerce marketing plans working closely with the Digital & E-Commerce Team to follow best practice guidelines to deliver business requirements and digital effectiveness. Lead the e-commerce marketing strategy and plan for the North America website, to optimise leads, sales and revenue supporting both new customer acquisition and customer retention targets across trade and direct channels. Deliver fresh, engaging content and update existing content which adheres to brand and content guidelines and is optimized to SEO best practice. Understand shared PLPs and identify nuances with the US market to adapt content accordingly. Support the delivery of product launches on the US website, working closely with the current Content Writers and Content Manager, Product, Brand and Channel Teams to create copy and select imagery which showcases our products to the US market, to ensure consistency across the markets and product portfolio. Develop an e-commerce trading calendar to meet seasonal trends and booking targets. Working with respective teams to develop key landing pages, campaign promotions, product recommendations, merchandising techniques and personalisation to improve customer journey and funnel metrics. Lead on key financial reporting and provide updates on core actions being taken across the site on a weekly, monthly, and quarterly basis. Work with the Digital and Analytics team to build the North America suite of dashboards across web, customer and booking data to provide regular trading insights, review key performance metrics, analyse trends and deliver action plans to improve overall e-commerce effectiveness. Identify any key pain points within the customer journey alongside opportunities to test improvements through CRO and website development, working closely with the Product Owner to schedule these into the roadmap. Keep up to date of industry trends, best practices, and emerging technologies in e-commerce to drive innovation and maintain a competitive edge. Skills, Experience & Qualifications: Management experience in e-commerce trading and merchandising with a proven track record of delivering growth. Strong understanding of digital marketing principles and best practices. Strong written English, with an understanding of correct spelling and grammar, and excellent attention to detail Knowledge of the US Market preferable Proficiency in web analytics tools such as Google Analytics or similar platforms. Excellent analytical skills and the ability to interpret data to inform decision-making and strategy. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Comfortable working in a fast-paced environment and adapting quickly to changing tactical priorities. Strong understanding and ideally experience in all digital channels including email marketing, Paid media advertising, SEO, and social media marketing. Experience in the travel industry would be advantageous and is desirable
22/05/2025
Full time
About Riviera Travel: Riviera Travel is a private equity owned cruise and escorted tour holiday specialist, operating in the UK, Europe and across the world. The company is based in Burton-on-Trent, Staffordshire. Its holidays are aimed at over-55s who want to continue to travel and explore the world with confidence. Riviera Travel is the UK's leading River Cruise specialist. The company has been operating since 1984 and is a Which? recommended provider. Riviera is undertaking a significant expansion in North America, the largest river cruise market globally. This expansion requires Riviera to upgrade its digital estate to make it suitable for the North American market. Role Purpose: Riviera have a fantastic opportunity for a highly skilled and motivated North America Website Manager to make a significant impact on the digital performance of a newly created digital platform, that needs to meet the requirements of a new source market and deliver incremental sales online. This role is fixed term for a period of 9-12 months. The primary objective of this role is to ensure the website is optimised and managed to improve leads and sales conversion, supporting North American marketing channels and maximising revenue and profitability across new and existing customers. Collaborating with key stakeholders and co-ordinating e-commerce marketing plans working closely with the Digital & E-Commerce Team to follow best practice guidelines to deliver business requirements and digital effectiveness. Lead the e-commerce marketing strategy and plan for the North America website, to optimise leads, sales and revenue supporting both new customer acquisition and customer retention targets across trade and direct channels. Deliver fresh, engaging content and update existing content which adheres to brand and content guidelines and is optimized to SEO best practice. Understand shared PLPs and identify nuances with the US market to adapt content accordingly. Support the delivery of product launches on the US website, working closely with the current Content Writers and Content Manager, Product, Brand and Channel Teams to create copy and select imagery which showcases our products to the US market, to ensure consistency across the markets and product portfolio. Develop an e-commerce trading calendar to meet seasonal trends and booking targets. Working with respective teams to develop key landing pages, campaign promotions, product recommendations, merchandising techniques and personalisation to improve customer journey and funnel metrics. Lead on key financial reporting and provide updates on core actions being taken across the site on a weekly, monthly, and quarterly basis. Work with the Digital and Analytics team to build the North America suite of dashboards across web, customer and booking data to provide regular trading insights, review key performance metrics, analyse trends and deliver action plans to improve overall e-commerce effectiveness. Identify any key pain points within the customer journey alongside opportunities to test improvements through CRO and website development, working closely with the Product Owner to schedule these into the roadmap. Keep up to date of industry trends, best practices, and emerging technologies in e-commerce to drive innovation and maintain a competitive edge. Skills, Experience & Qualifications: Management experience in e-commerce trading and merchandising with a proven track record of delivering growth. Strong understanding of digital marketing principles and best practices. Strong written English, with an understanding of correct spelling and grammar, and excellent attention to detail Knowledge of the US Market preferable Proficiency in web analytics tools such as Google Analytics or similar platforms. Excellent analytical skills and the ability to interpret data to inform decision-making and strategy. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Comfortable working in a fast-paced environment and adapting quickly to changing tactical priorities. Strong understanding and ideally experience in all digital channels including email marketing, Paid media advertising, SEO, and social media marketing. Experience in the travel industry would be advantageous and is desirable
How would it feel to have all the eyes on your product that you could possibly want? I mean yeah, that's what we would all want right? Well, our client's household name FMCG Brand partners can vouch for me when I tell you their Integrated retail campaigns, opening access to >35,000 retailers, got heads turning immediately! Work to deliver multi-channel marketing solutions to these FMCG brands & more in this BDM role! In this role you will approach these major household name brands (think your favourite drink, Ice Cream, chocolate and so many more) to facilitate the creation and handling the backend of promotional campaigns on their behalf. From previously hosting giveaways & discount promotions for major brands, the client's infrastructure is versatile enough to handle a multitude of campaigns. Roulette wheel giveaways? Tick! Raffle giveaways? Tick! Distributing special discounts on products? Tick! Whilst this rock-solid infrastructure's main responsibility is to allow customers to redeem rewards and claim other benefits, it's also great for generating footfall in convenience retailers up and down the country! Utilise your impressive track record of developing new FMCG business, as well as spotting up-and-coming businesses that show real potential for collaboration. There's sure to be lots of chatting and negotiating with the clientele in this role. Impress with your outstanding people & data analytics skills by not only securing deals but building strong bonds as well. Nailing every aspect on the commercial side is CRUCIAL. Develop a potential pipeline for meeting your own personal targets. The ability to convert the contact pipeline into "tangible" results is the key attribute we want to see from the winning candidate. Apply now!
22/05/2025
Full time
How would it feel to have all the eyes on your product that you could possibly want? I mean yeah, that's what we would all want right? Well, our client's household name FMCG Brand partners can vouch for me when I tell you their Integrated retail campaigns, opening access to >35,000 retailers, got heads turning immediately! Work to deliver multi-channel marketing solutions to these FMCG brands & more in this BDM role! In this role you will approach these major household name brands (think your favourite drink, Ice Cream, chocolate and so many more) to facilitate the creation and handling the backend of promotional campaigns on their behalf. From previously hosting giveaways & discount promotions for major brands, the client's infrastructure is versatile enough to handle a multitude of campaigns. Roulette wheel giveaways? Tick! Raffle giveaways? Tick! Distributing special discounts on products? Tick! Whilst this rock-solid infrastructure's main responsibility is to allow customers to redeem rewards and claim other benefits, it's also great for generating footfall in convenience retailers up and down the country! Utilise your impressive track record of developing new FMCG business, as well as spotting up-and-coming businesses that show real potential for collaboration. There's sure to be lots of chatting and negotiating with the clientele in this role. Impress with your outstanding people & data analytics skills by not only securing deals but building strong bonds as well. Nailing every aspect on the commercial side is CRUCIAL. Develop a potential pipeline for meeting your own personal targets. The ability to convert the contact pipeline into "tangible" results is the key attribute we want to see from the winning candidate. Apply now!
We're looking for a strategic Senior Paid Search Manager to lead a team working across some of our most exciting and high-profile accounts - spanning entertainment (gaming), travel, and retail. This role is about more than just performance delivery. It's about guiding a team of specialists, shaping smart, effective strategy, and ensuring we continue to deliver truly innovative, best-in-class work for our clients. You'll play a central role in evolving our approach to automation, elevating digital maturity, and building trusted relationships with clients and partners alike. Key Responsibilities Client Work and Innovation Develop, own and drive advanced paid search strategy for selected accounts in portfolio. A leader in innovation across the team - from inception of idea to delivery. Lead the development and delivery of testing roadmaps for your clients, focusing on search and wider digital maturity. Confidently present analysis, updates, and strategic recommendations to senior stakeholders. Ensure excellent attention to detail is maintained across the team and best practice is being followed by all junior team members. Ensure all clients in patch have growth/testing roadmaps. Deliver award-winning work across your patch. Collaboration Work with wider Paid Search, client, and other specialist teams to deliver integrated cross-channel campaigns. Maintain strong relationships with media owners and technology platform providers. Stay updated with Paid Search and performance industry trends, developments, product releases, and new technologies. Team Management & Leadership Lead the team by example, supporting and encouraging continuous improvement in team performance. Set objectives and provide ongoing support for direct reports and junior team members. Ensure all junior team members have actionable PDPs with SMART objectives. Carry out weekly 1-2-1s with all team members, following up over email where necessary. Work with the Head of Search and Paid Search Business Directors to evaluate and future-proof team training and development. Operations & Commercial Be accountable for best-in-class work delivered on your accounts portfolio by consistently identifying areas to improve performance on your accounts. Be responsible for carrying out team and agency processes that improve quality and accuracy, including QA, optimisation, and automation. Support wider team initiatives, Paid Search Business Directors and Head of Search in driving Search Excellence, Digital Maturity and contributing to industry recognition. Contribute towards team-wide same store growth targets. Experience Essential A track record of working on Paid Search retail-focused accounts with annual budgets in excess of £500k, either as a senior account manager or account director. Evidence of delivering exceptional performance through solid analysis, advanced testing and first-class execution that adds business value to clients' bottom line. Proven ability to use Google Ads, Microsoft Advertising and SA360 platforms at an expert level, including optimal use of bidding strategies, offline conversions, and custom variables. Experience working across large retail accounts, with knowledge of feeds, tactics and ways of working in this vertical. Evidence of advanced use of automation and feed-based solutions that drive efficiency at scale. Solid understanding of industry best practice versus Google best practice - and the right balance between the two. Expert knowledge of measurement methodologies, privacy-centric features and attribution within Google Ads, GA and SA360. Passion for delivering innovation and award-winning work through implementational planning and buying. Experience in leading, motivating and managing a small team. Desirable Experience across Amazon Sponsored Products, Retail Media, and the Adobe analytics stack. Benefits Uncounted holiday & wellbeing (Star) days 9-day fortnight in summer Flexible & hybrid working Work from anywhere for up to 2 weeks of the year Free breakfast & company bar New Business Bonus eligible in your first year as a 7stars employee Personal finance advice Discretionary summer profit share bonus and Christmas bonus Private Medical Insurance Choice of 5 gyms Season ticket Loan Cycle to work Scheme & Techscheme Life Assurance, critical Illness cover & income protection Enhanced family friendly policies, including Shared Parental & Adoption Leave Royal London pension (8% employer contributions up to £35k, 5% thereafter) Employee assistance programme & MHFA trained colleagues The7stars is committed to creating a diverse environment, where employees feel empowered to share different ideas, perspectives and experiences in a collaborative and creative work environment. Equality and inclusion are at the heart of our culture. All qualified applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.
22/05/2025
Full time
We're looking for a strategic Senior Paid Search Manager to lead a team working across some of our most exciting and high-profile accounts - spanning entertainment (gaming), travel, and retail. This role is about more than just performance delivery. It's about guiding a team of specialists, shaping smart, effective strategy, and ensuring we continue to deliver truly innovative, best-in-class work for our clients. You'll play a central role in evolving our approach to automation, elevating digital maturity, and building trusted relationships with clients and partners alike. Key Responsibilities Client Work and Innovation Develop, own and drive advanced paid search strategy for selected accounts in portfolio. A leader in innovation across the team - from inception of idea to delivery. Lead the development and delivery of testing roadmaps for your clients, focusing on search and wider digital maturity. Confidently present analysis, updates, and strategic recommendations to senior stakeholders. Ensure excellent attention to detail is maintained across the team and best practice is being followed by all junior team members. Ensure all clients in patch have growth/testing roadmaps. Deliver award-winning work across your patch. Collaboration Work with wider Paid Search, client, and other specialist teams to deliver integrated cross-channel campaigns. Maintain strong relationships with media owners and technology platform providers. Stay updated with Paid Search and performance industry trends, developments, product releases, and new technologies. Team Management & Leadership Lead the team by example, supporting and encouraging continuous improvement in team performance. Set objectives and provide ongoing support for direct reports and junior team members. Ensure all junior team members have actionable PDPs with SMART objectives. Carry out weekly 1-2-1s with all team members, following up over email where necessary. Work with the Head of Search and Paid Search Business Directors to evaluate and future-proof team training and development. Operations & Commercial Be accountable for best-in-class work delivered on your accounts portfolio by consistently identifying areas to improve performance on your accounts. Be responsible for carrying out team and agency processes that improve quality and accuracy, including QA, optimisation, and automation. Support wider team initiatives, Paid Search Business Directors and Head of Search in driving Search Excellence, Digital Maturity and contributing to industry recognition. Contribute towards team-wide same store growth targets. Experience Essential A track record of working on Paid Search retail-focused accounts with annual budgets in excess of £500k, either as a senior account manager or account director. Evidence of delivering exceptional performance through solid analysis, advanced testing and first-class execution that adds business value to clients' bottom line. Proven ability to use Google Ads, Microsoft Advertising and SA360 platforms at an expert level, including optimal use of bidding strategies, offline conversions, and custom variables. Experience working across large retail accounts, with knowledge of feeds, tactics and ways of working in this vertical. Evidence of advanced use of automation and feed-based solutions that drive efficiency at scale. Solid understanding of industry best practice versus Google best practice - and the right balance between the two. Expert knowledge of measurement methodologies, privacy-centric features and attribution within Google Ads, GA and SA360. Passion for delivering innovation and award-winning work through implementational planning and buying. Experience in leading, motivating and managing a small team. Desirable Experience across Amazon Sponsored Products, Retail Media, and the Adobe analytics stack. Benefits Uncounted holiday & wellbeing (Star) days 9-day fortnight in summer Flexible & hybrid working Work from anywhere for up to 2 weeks of the year Free breakfast & company bar New Business Bonus eligible in your first year as a 7stars employee Personal finance advice Discretionary summer profit share bonus and Christmas bonus Private Medical Insurance Choice of 5 gyms Season ticket Loan Cycle to work Scheme & Techscheme Life Assurance, critical Illness cover & income protection Enhanced family friendly policies, including Shared Parental & Adoption Leave Royal London pension (8% employer contributions up to £35k, 5% thereafter) Employee assistance programme & MHFA trained colleagues The7stars is committed to creating a diverse environment, where employees feel empowered to share different ideas, perspectives and experiences in a collaborative and creative work environment. Equality and inclusion are at the heart of our culture. All qualified applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.
A fast-growing group operating across multiple ethical and purpose-led eCommerce brands is hiring a Commercial Insights Analyst to help transform data into strategic advantage. From sustainable retail to premium food and circular economy products, this is a great opportunity to apply your analytical mindset in a business where data drives everything. This is a hybrid role based in Oxfordshire, with office attendance required on Tuesdays, Wednesdays, and Thursdays. To be considered, applicants must be located within a 45-minute commute. You'll sit at the heart of commercial decision-making, using behavioural, transactional, and digital data to improve customer experience, boost conversion, and increase lifetime value. Working across a variety of brands and business units, your insights will directly influence pricing, promotions, stock strategy, and customer journeys. This role is ideal for an analyst with eCommerce or retail experience, who thrives on solving real business challenges and collaborating cross-functionally to create measurable impact. What You'll Be Doing Identify behavioural trends and customer signals to improve site conversion Use browsing and purchase data to personalise user journeys and influence CRM strategy Run commercial experiments (A/B tests, pricing trials, segmentation) to drive margin and retention Build and maintain dashboards and reports that guide business teams Collaborate with marketing, product, tech, and supply chain teams to embed insight-led decisions Improve tracking setup and support the overall maturity of the analytics function Technical Skills: Strong SQL and BigQuery knowledge Experience with Google Tag Manager (GTM) and understanding of data layers Familiarity with server-side tracking principles Exposure to Power BI or similar BI tools is a bonus Commercial Understanding: Background in eCommerce or retail analytics is highly desirable Comfort working with key business metrics (e.g. profit margin, AOV, customer value) Experience in A/B or multivariate testing Why Join? Work across diverse eCommerce brands with meaningful impact Join a growing analytics team with genuine support for development Help shape how purpose-led businesses use data to grow Hybrid working with 3 days in the office near Wallingford If you're a commercially-minded analyst looking to apply your skills in a values-driven business, this is a chance to work at the intersection of insight, innovation, and ethical retail.
22/05/2025
Full time
A fast-growing group operating across multiple ethical and purpose-led eCommerce brands is hiring a Commercial Insights Analyst to help transform data into strategic advantage. From sustainable retail to premium food and circular economy products, this is a great opportunity to apply your analytical mindset in a business where data drives everything. This is a hybrid role based in Oxfordshire, with office attendance required on Tuesdays, Wednesdays, and Thursdays. To be considered, applicants must be located within a 45-minute commute. You'll sit at the heart of commercial decision-making, using behavioural, transactional, and digital data to improve customer experience, boost conversion, and increase lifetime value. Working across a variety of brands and business units, your insights will directly influence pricing, promotions, stock strategy, and customer journeys. This role is ideal for an analyst with eCommerce or retail experience, who thrives on solving real business challenges and collaborating cross-functionally to create measurable impact. What You'll Be Doing Identify behavioural trends and customer signals to improve site conversion Use browsing and purchase data to personalise user journeys and influence CRM strategy Run commercial experiments (A/B tests, pricing trials, segmentation) to drive margin and retention Build and maintain dashboards and reports that guide business teams Collaborate with marketing, product, tech, and supply chain teams to embed insight-led decisions Improve tracking setup and support the overall maturity of the analytics function Technical Skills: Strong SQL and BigQuery knowledge Experience with Google Tag Manager (GTM) and understanding of data layers Familiarity with server-side tracking principles Exposure to Power BI or similar BI tools is a bonus Commercial Understanding: Background in eCommerce or retail analytics is highly desirable Comfort working with key business metrics (e.g. profit margin, AOV, customer value) Experience in A/B or multivariate testing Why Join? Work across diverse eCommerce brands with meaningful impact Join a growing analytics team with genuine support for development Help shape how purpose-led businesses use data to grow Hybrid working with 3 days in the office near Wallingford If you're a commercially-minded analyst looking to apply your skills in a values-driven business, this is a chance to work at the intersection of insight, innovation, and ethical retail.
About HONOR HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high-quality smartphones, tablets, laptops, and wearables to suit every budget, HONOR's portfolio of innovative, premium, and reliable products enables people to become the better version of themselves. For more information, please visit HONOR online at HONOR United Kingdom () Position: Digital Marketing Manager Job location: London, UK Job Description: Partner with the UK&I Marketing Director to set the right marketing objectives and design the annual marketing plan that prioritises audience insight, creative impact and ROI effect. Develop the UK&I communication and connection plan to grow awareness, build fame and create a high-feeling journey to purchase. Set measurable campaign objectives with data that enables continuous improvement of business effect before, during and after campaign delivery. Plan, implement and evaluate paid digital media together with the UK&I media agency. Brief and lead the creative development of digital campaign content across paid, owned and partner touch-points. Create a coherent creative narrative across brand campaigns, product campaigns and direct-response campaigns. Enable creative and media synergy across both online and offline mediums, with a high-feeling and low-friction customer journey toward purchase. Build innovative partnerships with impactful social media platforms, creators and opinion leaders across technology and culture, with a primary focus on UK&I consumer audiences. Lead the UK&I creative and design teams to develop campaign creative that attracts attention and elicits feeling among audiences within the different viewing environments of TikTok, Instagram, Facebook, YouTube, Snapchat, Pinterest, Reddit and LinkedIn. Develop strong processes, planning and behaviours to elevate effectiveness of addressable digital media content and placement, including programmatic display, social mediums and CTV. Partner with the UK&I ecommerce team to optimise investment in paid search, affiliate marketing, syndicated review platforms and CRM. Partner with the UK&I Marketing Director to implement the analytics and data insights to enable braver, bolder and more effective return on creative and media investment. Lead and manage the collaborative partnership between HONOR and its UK&I media agency, including setting objectives, planning execution and measuring effect. Requirements: Proven experience leading rigorous digital marketing campaigns in a high-growth business. Strong understanding of creative and media effectiveness, including planning, execution and evaluation across all digital touch points. Maturity to balance the need for speed and the importance of planning process. Understanding of the integrated role that digital marketing plays within the online and offline world of brand building and direct response marketing. A team player who is motivated to be inspired and challenged to do the best marketing work of their life. Adaptability, proactive with a can-do attitude, able to work in a high-pace environment Job location: Between Reading office for team meetings (Green Park) and London office most Fridays (Marylebone) At Honor, we celebrate diversity & Inclusion and are committed to build teams that represent a variety of backgrounds, perspectives, and skills. Please send your CV and cover letter to . Please, send us your resume in English. Start a new journey with HONOR to go beyond! Please Read the Privacy notice:
22/05/2025
Full time
About HONOR HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high-quality smartphones, tablets, laptops, and wearables to suit every budget, HONOR's portfolio of innovative, premium, and reliable products enables people to become the better version of themselves. For more information, please visit HONOR online at HONOR United Kingdom () Position: Digital Marketing Manager Job location: London, UK Job Description: Partner with the UK&I Marketing Director to set the right marketing objectives and design the annual marketing plan that prioritises audience insight, creative impact and ROI effect. Develop the UK&I communication and connection plan to grow awareness, build fame and create a high-feeling journey to purchase. Set measurable campaign objectives with data that enables continuous improvement of business effect before, during and after campaign delivery. Plan, implement and evaluate paid digital media together with the UK&I media agency. Brief and lead the creative development of digital campaign content across paid, owned and partner touch-points. Create a coherent creative narrative across brand campaigns, product campaigns and direct-response campaigns. Enable creative and media synergy across both online and offline mediums, with a high-feeling and low-friction customer journey toward purchase. Build innovative partnerships with impactful social media platforms, creators and opinion leaders across technology and culture, with a primary focus on UK&I consumer audiences. Lead the UK&I creative and design teams to develop campaign creative that attracts attention and elicits feeling among audiences within the different viewing environments of TikTok, Instagram, Facebook, YouTube, Snapchat, Pinterest, Reddit and LinkedIn. Develop strong processes, planning and behaviours to elevate effectiveness of addressable digital media content and placement, including programmatic display, social mediums and CTV. Partner with the UK&I ecommerce team to optimise investment in paid search, affiliate marketing, syndicated review platforms and CRM. Partner with the UK&I Marketing Director to implement the analytics and data insights to enable braver, bolder and more effective return on creative and media investment. Lead and manage the collaborative partnership between HONOR and its UK&I media agency, including setting objectives, planning execution and measuring effect. Requirements: Proven experience leading rigorous digital marketing campaigns in a high-growth business. Strong understanding of creative and media effectiveness, including planning, execution and evaluation across all digital touch points. Maturity to balance the need for speed and the importance of planning process. Understanding of the integrated role that digital marketing plays within the online and offline world of brand building and direct response marketing. A team player who is motivated to be inspired and challenged to do the best marketing work of their life. Adaptability, proactive with a can-do attitude, able to work in a high-pace environment Job location: Between Reading office for team meetings (Green Park) and London office most Fridays (Marylebone) At Honor, we celebrate diversity & Inclusion and are committed to build teams that represent a variety of backgrounds, perspectives, and skills. Please send your CV and cover letter to . Please, send us your resume in English. Start a new journey with HONOR to go beyond! Please Read the Privacy notice:
Job Title: Head of E-Commerce - Amazon Department: E-Commerce Reporting to: Managing Director Location: Neasden, London (on site, no hybrid option) The role :As the Head of E-Commerce, you will take full ownership of our Amazon business for UK, Europe and USA, undertaking the complete end-to-end management of the account from product launches, content, storytelling, PPC, promotions, stock pricing, stock management, with overall full responsibility for the P&L. The relationships will initially be B to Vendor Central with some Seller Central responsibilities and to lead the Company's B2B and D2C Ecommerce activities in the future as the strategies are agreed You will also collaborate closely with PMs, Sales, Marketing, Finance and your own team to deliver the agreed strategy as set by the Director s. Main Job Responsibiliti es:Lead the growth strategy of the Amazon busine ss.Manage the Amazon contract including managing relationship with Amazon (Vendor Manager & AVS) and supporting the Finance team with any queri es.Working closely with the Finance team to ensure that the account is kept financially up to da te.As a member of the Senior Leadership team, you are responsible for essential day-to-day departmental operations and to lead core initiativ es.Line Management and development of the E-Commerce team, championing a data-driven culture within the team, fostering a continuous improvement minds et.Use strategic thinking, commercial awareness, conduct competitor analysis to develop a deep understanding of products and target custome rs.Manage pricing and promotions strategy, maximising val ue.Work with the Marketing team to ensure pages are optimised to include high performing and quality product titles, product descriptions, bullet points, A+ content, descriptive images and videos, employing story telling techniques to bring the brand to li fe.Make decisions about product selection, pricing, strategy, and Amazon spend alongside the Managing Director, Product Managers and Marketi ng.Create and implement advertising strategies including AMS, SEO, DSP, and other Amazon eco-system services (e.g. Twitch, Amazon for Business, et c.)Creation, optimisation, and management of Sponsored Product, Sponsored Display, Sponsored Brand, Sponsored Brand Video and other Amazon marketing tools / campaigns within the Amazon Advertising console (AMS) or on Vendor Centr al.Through the team ensure that Inventory management and replenishment coordination is managed efficiently and effective ly.Ensure that the team lead reputation management on Amazon through product reviews and seller feedback manageme nt.Advise on and implement tools to support success on Amaz on.Provide advice, recommendations on, and management of staffing and agencies for Amaz on.Monitor the accounts' health, sales, trends, offers, e tc.Provide summarised and detailed reporting of key campaign strategy, activity and optimisations across all our Amazon territori es.Be part of the Senior Leadership Management team to agree and to implement future E-Commerce strategi es. We are looking for someone who is:A self-starter, resourceful and who thrives in complex environments and embraces challenges with enthusi asm.Ambitious to show significant gro wth.Entrepreneurial with demonstrated trading ski lls.Able to see the big picture whilst staying on top of the day to day.Will go the extra mile and is not afraid to get stuck in with the team where nee ded. Skills Requ ired:A minimum of 5 years' experience in E-commerce trading with a demonstrable track record of success, ideally with lower cost higher volume driven products, with a trading menta lity.Demonstrate knowledge of E-Commerce busi ness.Strategic understanding of Amazon and its evolution, Amazon marketing and tools with in-depth knowledge of the Amazon Marketing Services programme and a proven track record of working directly with Am azon.Strong commercial awareness, with an aptitude for conducting competitor analysis and an ability to truly understand products and their target custo mers.Full knowledge and understanding of KPI's and business drivers within the Amazon ecosystem and wider e-commerce platf orms.Experience of having sole ownership and financial responsibility over e-commerce channels, being content-aware with an eye for detail and always seeking ROAS.Excellent stakeholder management and the ability to nurture strong vendor manager relations hips.Ability to build, lead and manage t eams.Creativity, strong brand vision and entrepreneurial flair with an appetite for P&L responsibi lity.A 'hands on' approach, someone who can both create strategy and drive implementa tion.Demonstrate the trading skills to develop revenue growth, margin and profitabi lity.Demonstrate a knowledge of PPC and promotional campa igns.Ability to really understand products and how they relate to the target audie nces.Conceptualise the product stories related to the target audie nces.PPC and promotional proven analytical skills to oversee this process and oversee the financial as pect.You will have demonstrated autonomy in your working life, leading teams and working across all departm ents.Have worked within high-volume products within the trading p oint.Alternative experience to demonstrate commercial flair in any E-Commerce environ ment. The Com pany: Integral Memory PLC is a long-established and fast-growing technology company founded in the UK over 30 years ago. It has grown into a highly successful and financially independent international business with offices in London and across E urope. Integral Memory Di vision:The link between high-end competitive gaming, encrypted military level memory drives and pushing the visual boundaries of creative photography. Our imaginative solutions to the ever-advancing demands of data storage that transcends the cloud has made the Integral logo synonymous with quality, sustainability and relia bility. Integral LED Lighting D ivision:From lighting up industrial warehouses and retail spaces across Europe, to delivering soft ambient lighting in bathrooms, kitchens and living rooms. From expandable lighting systems for smart buildings, to transforming outdoor spaces with innovative lighting solutions to enhance the human experience - Our innovative and award-winning product range challenges the norm as we continue to bring cutting-edge lighting solutions to the market. Our award-winning products are sold by resellers in more than 50 countries worldwide and are trusted by large corporations, government departments, and educational instituti ons.
22/05/2025
Full time
Job Title: Head of E-Commerce - Amazon Department: E-Commerce Reporting to: Managing Director Location: Neasden, London (on site, no hybrid option) The role :As the Head of E-Commerce, you will take full ownership of our Amazon business for UK, Europe and USA, undertaking the complete end-to-end management of the account from product launches, content, storytelling, PPC, promotions, stock pricing, stock management, with overall full responsibility for the P&L. The relationships will initially be B to Vendor Central with some Seller Central responsibilities and to lead the Company's B2B and D2C Ecommerce activities in the future as the strategies are agreed You will also collaborate closely with PMs, Sales, Marketing, Finance and your own team to deliver the agreed strategy as set by the Director s. Main Job Responsibiliti es:Lead the growth strategy of the Amazon busine ss.Manage the Amazon contract including managing relationship with Amazon (Vendor Manager & AVS) and supporting the Finance team with any queri es.Working closely with the Finance team to ensure that the account is kept financially up to da te.As a member of the Senior Leadership team, you are responsible for essential day-to-day departmental operations and to lead core initiativ es.Line Management and development of the E-Commerce team, championing a data-driven culture within the team, fostering a continuous improvement minds et.Use strategic thinking, commercial awareness, conduct competitor analysis to develop a deep understanding of products and target custome rs.Manage pricing and promotions strategy, maximising val ue.Work with the Marketing team to ensure pages are optimised to include high performing and quality product titles, product descriptions, bullet points, A+ content, descriptive images and videos, employing story telling techniques to bring the brand to li fe.Make decisions about product selection, pricing, strategy, and Amazon spend alongside the Managing Director, Product Managers and Marketi ng.Create and implement advertising strategies including AMS, SEO, DSP, and other Amazon eco-system services (e.g. Twitch, Amazon for Business, et c.)Creation, optimisation, and management of Sponsored Product, Sponsored Display, Sponsored Brand, Sponsored Brand Video and other Amazon marketing tools / campaigns within the Amazon Advertising console (AMS) or on Vendor Centr al.Through the team ensure that Inventory management and replenishment coordination is managed efficiently and effective ly.Ensure that the team lead reputation management on Amazon through product reviews and seller feedback manageme nt.Advise on and implement tools to support success on Amaz on.Provide advice, recommendations on, and management of staffing and agencies for Amaz on.Monitor the accounts' health, sales, trends, offers, e tc.Provide summarised and detailed reporting of key campaign strategy, activity and optimisations across all our Amazon territori es.Be part of the Senior Leadership Management team to agree and to implement future E-Commerce strategi es. We are looking for someone who is:A self-starter, resourceful and who thrives in complex environments and embraces challenges with enthusi asm.Ambitious to show significant gro wth.Entrepreneurial with demonstrated trading ski lls.Able to see the big picture whilst staying on top of the day to day.Will go the extra mile and is not afraid to get stuck in with the team where nee ded. Skills Requ ired:A minimum of 5 years' experience in E-commerce trading with a demonstrable track record of success, ideally with lower cost higher volume driven products, with a trading menta lity.Demonstrate knowledge of E-Commerce busi ness.Strategic understanding of Amazon and its evolution, Amazon marketing and tools with in-depth knowledge of the Amazon Marketing Services programme and a proven track record of working directly with Am azon.Strong commercial awareness, with an aptitude for conducting competitor analysis and an ability to truly understand products and their target custo mers.Full knowledge and understanding of KPI's and business drivers within the Amazon ecosystem and wider e-commerce platf orms.Experience of having sole ownership and financial responsibility over e-commerce channels, being content-aware with an eye for detail and always seeking ROAS.Excellent stakeholder management and the ability to nurture strong vendor manager relations hips.Ability to build, lead and manage t eams.Creativity, strong brand vision and entrepreneurial flair with an appetite for P&L responsibi lity.A 'hands on' approach, someone who can both create strategy and drive implementa tion.Demonstrate the trading skills to develop revenue growth, margin and profitabi lity.Demonstrate a knowledge of PPC and promotional campa igns.Ability to really understand products and how they relate to the target audie nces.Conceptualise the product stories related to the target audie nces.PPC and promotional proven analytical skills to oversee this process and oversee the financial as pect.You will have demonstrated autonomy in your working life, leading teams and working across all departm ents.Have worked within high-volume products within the trading p oint.Alternative experience to demonstrate commercial flair in any E-Commerce environ ment. The Com pany: Integral Memory PLC is a long-established and fast-growing technology company founded in the UK over 30 years ago. It has grown into a highly successful and financially independent international business with offices in London and across E urope. Integral Memory Di vision:The link between high-end competitive gaming, encrypted military level memory drives and pushing the visual boundaries of creative photography. Our imaginative solutions to the ever-advancing demands of data storage that transcends the cloud has made the Integral logo synonymous with quality, sustainability and relia bility. Integral LED Lighting D ivision:From lighting up industrial warehouses and retail spaces across Europe, to delivering soft ambient lighting in bathrooms, kitchens and living rooms. From expandable lighting systems for smart buildings, to transforming outdoor spaces with innovative lighting solutions to enhance the human experience - Our innovative and award-winning product range challenges the norm as we continue to bring cutting-edge lighting solutions to the market. Our award-winning products are sold by resellers in more than 50 countries worldwide and are trusted by large corporations, government departments, and educational instituti ons.
Network Support Engineer - FTC Location - Woking - Hybrid Monday to Friday - normal office hours ABOUT THE ROLE The Network Engineer role will work with the network and server infrastructure team to ensure the normal day to day operation of our clients network environment. Direct support of the WAN and LAN supporting over 1000 restaurants across the UK. Vendor management is a key part of this role as our client have partnered with various organisations to assist with the day-to-day operation. You will be a key point of contact between the business and our support partners providing troubleshooting and guidance relating network issues as when they arise. This role will provide technical oversight and management of their key strategic partners. This is achieved by working with global head office team and third-party vendors planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. This role is a primarily management of our key strategic partners but will also require technical project support/hands on where required, the role reports to the Infrastructure and Security Manager. WHAT YOU'LL DO: Strategy & Planning Collaborate with the Infrastructure and Security Manager and wider IT department (including the Restaurant Technology, Digital Technology, Data and Support teams) to assess near- and long-term network capacity needs. Review and input to strategic direction and supplier plans relating to the infrastructure, acting as a Subject Matter Expert on Network, Infrastructure and Disaster Recovery. Ensure all documentation relating to network configuration, network mapping, processes, and service records are maintained and accurate. Acquisition & Deployment Assure designs from third party vendors and internal stakeholder relating to the corporate network environment. Responsible for infrastructure technology horizon scanning in areas to include network products, services, protocols, and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment, hardware, and software upgrades, in particular monitor those going End of Life in the short and medium term. Operational Management Management/Service ownership of our supplier who will configure and assure network configuration to ensure their smooth and reliable operation for fulfilling business objectives and processes. Carryout installation management and configuration of network switches, routers, firewalls and wirelss network controllers. Monitor network and system performance, alerts and troubleshoot problem areas as needed. Assist with third parties to ensure the network environment is managed and audited in compliance with global policies. Monitor and test network and system performance and security and provide network performance statistics and reports. Provide guidance and mentoring to junior members of the support team. Support Infrastructure projects and audit remediation activities as directed by the Infrastructure and Security Manager. Provide out of hours support and escalation through the team rota Essential experience required: Excellent vendor management / Service Ownership of suppliers Proven experience and success of network environments based on Cisco technologies Experience of OSPF and BGP routing Experience of using, configuring and troubleshooting Cisco ISE and Cisco Prime LAN, WAN and SDWAN design and implementation. Experience of Forcepoint products Experience of managing and configuring Palo Alto firewalls Knowledge of Solarwinds Proven experience with network capacity planning, network security principles, and general network management best practices. Excellent knowledge of telephony systems and network connectivity, including FTTC, FTTP, ADSL, MPLS and SD-WAN. Working technical knowledge of current network hardware, protocols, and Internet standards and a good understanding of vendors' roadmaps. Excellent hardware troubleshooting experience. Competence with testing tools and procedures for voice and data circuits. Knowledge of applicable data privacy practices and laws. Experience in working for a global organisation Good experience of implementing global standards and policies CCNA minimum preferred Vendor certifications - Palo Alto, Fortinet, Cisco are all a bonus Technical project work experience welcomed About you: Strong interpersonal, written, and oral communication skills. Able to conduct research into Infrastructure and networking issues and products as required. Ability to present ideas in user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and problem-solving abilities. Able to effectively prioritize tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Ability to work unsupervised
22/05/2025
Full time
Network Support Engineer - FTC Location - Woking - Hybrid Monday to Friday - normal office hours ABOUT THE ROLE The Network Engineer role will work with the network and server infrastructure team to ensure the normal day to day operation of our clients network environment. Direct support of the WAN and LAN supporting over 1000 restaurants across the UK. Vendor management is a key part of this role as our client have partnered with various organisations to assist with the day-to-day operation. You will be a key point of contact between the business and our support partners providing troubleshooting and guidance relating network issues as when they arise. This role will provide technical oversight and management of their key strategic partners. This is achieved by working with global head office team and third-party vendors planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. This role is a primarily management of our key strategic partners but will also require technical project support/hands on where required, the role reports to the Infrastructure and Security Manager. WHAT YOU'LL DO: Strategy & Planning Collaborate with the Infrastructure and Security Manager and wider IT department (including the Restaurant Technology, Digital Technology, Data and Support teams) to assess near- and long-term network capacity needs. Review and input to strategic direction and supplier plans relating to the infrastructure, acting as a Subject Matter Expert on Network, Infrastructure and Disaster Recovery. Ensure all documentation relating to network configuration, network mapping, processes, and service records are maintained and accurate. Acquisition & Deployment Assure designs from third party vendors and internal stakeholder relating to the corporate network environment. Responsible for infrastructure technology horizon scanning in areas to include network products, services, protocols, and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment, hardware, and software upgrades, in particular monitor those going End of Life in the short and medium term. Operational Management Management/Service ownership of our supplier who will configure and assure network configuration to ensure their smooth and reliable operation for fulfilling business objectives and processes. Carryout installation management and configuration of network switches, routers, firewalls and wirelss network controllers. Monitor network and system performance, alerts and troubleshoot problem areas as needed. Assist with third parties to ensure the network environment is managed and audited in compliance with global policies. Monitor and test network and system performance and security and provide network performance statistics and reports. Provide guidance and mentoring to junior members of the support team. Support Infrastructure projects and audit remediation activities as directed by the Infrastructure and Security Manager. Provide out of hours support and escalation through the team rota Essential experience required: Excellent vendor management / Service Ownership of suppliers Proven experience and success of network environments based on Cisco technologies Experience of OSPF and BGP routing Experience of using, configuring and troubleshooting Cisco ISE and Cisco Prime LAN, WAN and SDWAN design and implementation. Experience of Forcepoint products Experience of managing and configuring Palo Alto firewalls Knowledge of Solarwinds Proven experience with network capacity planning, network security principles, and general network management best practices. Excellent knowledge of telephony systems and network connectivity, including FTTC, FTTP, ADSL, MPLS and SD-WAN. Working technical knowledge of current network hardware, protocols, and Internet standards and a good understanding of vendors' roadmaps. Excellent hardware troubleshooting experience. Competence with testing tools and procedures for voice and data circuits. Knowledge of applicable data privacy practices and laws. Experience in working for a global organisation Good experience of implementing global standards and policies CCNA minimum preferred Vendor certifications - Palo Alto, Fortinet, Cisco are all a bonus Technical project work experience welcomed About you: Strong interpersonal, written, and oral communication skills. Able to conduct research into Infrastructure and networking issues and products as required. Ability to present ideas in user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and problem-solving abilities. Able to effectively prioritize tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Ability to work unsupervised
Are you ready to be part of a global leader in gaming and entertainment? KONAMI is looking for a passionate and driven PR Coordinator to support their PR Manager in promoting and raising awareness for KONAMI and its iconic products across the EMEA region. Assist with digital marketing and communication activities including, but not limited to the following platforms: • Facebook • Twitter • Instagram • YouTube • Twitch • Snapchat Key Accountabilities / KPI's • Publication and development of all content on Konami channels in EMEA regions for our 3 divisions: Gamesoft (Including titles such as Metal Gear Solid, Silent Hill), Yu-Gi-Oh! (including the Trading Card Game and digital titles) and eFootball • Taking on a lead role for the SNS activities for one of the aforementioned 3 divisions, while supporting the other 2 and their respective leads • Support with the planning, coordination and publication of all social media content on official channels, including liaison with third party agencies and relevant internal departments • Propose and implement dedicated digital media strategies based on product and company objectives, working with external agencies to achieve KPIs • Support in liaising with third-party media agencies as regards to content production, paid advertising campaigns and influencer marketing. • Support on all web and social media activity in Europe and Oceania. • Support on coordination of activities related to video production and community/influencer days, as well as social media influencer content amplification • Provision of social media reports • General assistance of marketing team activities, including backup duties in case of team member illness/vacation. Knowledge, Skills & Experience: • Knowledge of and enthusiasm for working in the games industry, and social media in particular • Proficient knowledge of social media calendars and content-management systems and how they function. • Familiarity with Konami titles • Moderate knowledge of video content production methods. • Moderate understanding of Google Analytics. • Knowledge and understanding of Adobe Creative Suite platforms would be beneficial. • Excellent command of the English language, particularly written, and an ability to condense complicated gameplay concepts into an easily understandable format. KDEE President Communications Manager Digital Marketing Coordinator • Strong communication skills and ability to follow official tone of voice in public communications. • Ability to prioritise and work on multiple projects simultaneously. • Ability to work in a team and communicate ideas to people with varying degrees of knowledge in your field. • Ability to plan ahead and handle tight deadlines. • Excellent organisation skills, attention to detail and ability to work autonomously. • Willingness to travel if required • Preference for additional business level or native langu
22/05/2025
Full time
Are you ready to be part of a global leader in gaming and entertainment? KONAMI is looking for a passionate and driven PR Coordinator to support their PR Manager in promoting and raising awareness for KONAMI and its iconic products across the EMEA region. Assist with digital marketing and communication activities including, but not limited to the following platforms: • Facebook • Twitter • Instagram • YouTube • Twitch • Snapchat Key Accountabilities / KPI's • Publication and development of all content on Konami channels in EMEA regions for our 3 divisions: Gamesoft (Including titles such as Metal Gear Solid, Silent Hill), Yu-Gi-Oh! (including the Trading Card Game and digital titles) and eFootball • Taking on a lead role for the SNS activities for one of the aforementioned 3 divisions, while supporting the other 2 and their respective leads • Support with the planning, coordination and publication of all social media content on official channels, including liaison with third party agencies and relevant internal departments • Propose and implement dedicated digital media strategies based on product and company objectives, working with external agencies to achieve KPIs • Support in liaising with third-party media agencies as regards to content production, paid advertising campaigns and influencer marketing. • Support on all web and social media activity in Europe and Oceania. • Support on coordination of activities related to video production and community/influencer days, as well as social media influencer content amplification • Provision of social media reports • General assistance of marketing team activities, including backup duties in case of team member illness/vacation. Knowledge, Skills & Experience: • Knowledge of and enthusiasm for working in the games industry, and social media in particular • Proficient knowledge of social media calendars and content-management systems and how they function. • Familiarity with Konami titles • Moderate knowledge of video content production methods. • Moderate understanding of Google Analytics. • Knowledge and understanding of Adobe Creative Suite platforms would be beneficial. • Excellent command of the English language, particularly written, and an ability to condense complicated gameplay concepts into an easily understandable format. KDEE President Communications Manager Digital Marketing Coordinator • Strong communication skills and ability to follow official tone of voice in public communications. • Ability to prioritise and work on multiple projects simultaneously. • Ability to work in a team and communicate ideas to people with varying degrees of knowledge in your field. • Ability to plan ahead and handle tight deadlines. • Excellent organisation skills, attention to detail and ability to work autonomously. • Willingness to travel if required • Preference for additional business level or native langu
Digital Manager & Brand Licensing Manager - Food Salary DOE ASAP Start Hybrid We're looking for a confident, creative and organised Digital & Brand Licensing Manager to join our fantastic client on a maternity cover contract. This unique role blends digital communications and brand representation. It's ideal for someone who thrives on variety, enjoys both content and strategy, and is passionate about food and sustainability. 1. Digital Manager (Main focus of the role) You will lead the digital presence for the food campaign, producing engaging content, growing the client's audiences, and ensuring the website, email and social channels reflect their values and drive action. Key responsibilities Plan and create engaging social media content across Instagram, Facebook, TikTok, Threads, LinkedIn, YouTube and Pinterest Write and edit website content including recipes, seasonal guides, stories and updates Develop and manage digital advertising and paid social campaigns Moderate and grow our social media communities, including the Facebook Group Collaborate with charities, businesses and influencers on shared content Create and distribute email newsletters, ensuring strong copy and visual appeal Work with designers and developers to produce digital and print materials Track digital performance and produce regular evaluation reports 2. Brand Licensing Manager (Approx. 10-15 hours per week) You will act as the key contact between the organisation and the manufacturers of their licensed food products. You will ensure the client's voice is represented in marketing, product and packaging decisions. Key responsibilities Be the main day-to-day liaison with manufacturing partners Coordinate meetings and ensure follow-up actions are tracked and delivered Represent the campaign's interests in business, PR and product conversations Contribute to marketing plans, packaging development and media strategies Monitor progress and produce clear business reports for internal stakeholders The ideal candidate will have A strong track record of creating engaging content across multiple platforms Excellent writing skills with a consistent tone and strong attention to detail Experience running and evaluating digital ad campaigns Confidence working with website CMS platforms and email tools Skilled in tools like Canva, Photoshop or similar A collaborative working style with strong interpersonal skills The ability to manage multiple projects and deadlines at once Strong communication and relationship management skills Experience working with partners, licensees or external agencies A strategic mindset with attention to brand alignment and messaging Confidence representing an organisation in meetings and negotiations Good commercial awareness and understanding of brand positioning Experience managing projects and reporting on performance metrics This role offers a unique opportunity to work across digital campaigns and brand partnerships on a high-impact national initiative. If you are keen to find out more, please send your CV to
22/05/2025
Full time
Digital Manager & Brand Licensing Manager - Food Salary DOE ASAP Start Hybrid We're looking for a confident, creative and organised Digital & Brand Licensing Manager to join our fantastic client on a maternity cover contract. This unique role blends digital communications and brand representation. It's ideal for someone who thrives on variety, enjoys both content and strategy, and is passionate about food and sustainability. 1. Digital Manager (Main focus of the role) You will lead the digital presence for the food campaign, producing engaging content, growing the client's audiences, and ensuring the website, email and social channels reflect their values and drive action. Key responsibilities Plan and create engaging social media content across Instagram, Facebook, TikTok, Threads, LinkedIn, YouTube and Pinterest Write and edit website content including recipes, seasonal guides, stories and updates Develop and manage digital advertising and paid social campaigns Moderate and grow our social media communities, including the Facebook Group Collaborate with charities, businesses and influencers on shared content Create and distribute email newsletters, ensuring strong copy and visual appeal Work with designers and developers to produce digital and print materials Track digital performance and produce regular evaluation reports 2. Brand Licensing Manager (Approx. 10-15 hours per week) You will act as the key contact between the organisation and the manufacturers of their licensed food products. You will ensure the client's voice is represented in marketing, product and packaging decisions. Key responsibilities Be the main day-to-day liaison with manufacturing partners Coordinate meetings and ensure follow-up actions are tracked and delivered Represent the campaign's interests in business, PR and product conversations Contribute to marketing plans, packaging development and media strategies Monitor progress and produce clear business reports for internal stakeholders The ideal candidate will have A strong track record of creating engaging content across multiple platforms Excellent writing skills with a consistent tone and strong attention to detail Experience running and evaluating digital ad campaigns Confidence working with website CMS platforms and email tools Skilled in tools like Canva, Photoshop or similar A collaborative working style with strong interpersonal skills The ability to manage multiple projects and deadlines at once Strong communication and relationship management skills Experience working with partners, licensees or external agencies A strategic mindset with attention to brand alignment and messaging Confidence representing an organisation in meetings and negotiations Good commercial awareness and understanding of brand positioning Experience managing projects and reporting on performance metrics This role offers a unique opportunity to work across digital campaigns and brand partnerships on a high-impact national initiative. If you are keen to find out more, please send your CV to
Hello, are you looking for job opportunities in marketing and sales? ZKONG will be your wise choice Zkong is a leading provider of intelligent retail solutions in the industry. Since 2017, zkong has provided products and services to over 800 retail brands in 50 countries worldwide. Zkong is committed to providing better solutions for retail industry customers and enhancing their shopping experience through technological innovation and a deep understanding of customer business models. Business Development Manager Job responsibilities: 1. Develop market strategies and implement them to achieve sales targets 2. Create and discover market opportunities, transform them into achievable sales plans, and implement them 3. Maintain good communication with customers and introduce the company's new products to them. 4. Cooperate with the marketing department's publicity work 5. Report relevant sales progress to the company's superiors Job requirements: 1. Bachelor's degree or above 2. Five years of sales work experience 3. Strong English communication skills, Mandarin is a bonus point 4. Priority given to sales experience in consumer electronics/retail industry equipment/ERP/CRM, etc 5. Good team spirit 6.Priority given to those with a driver's license
22/05/2025
Full time
Hello, are you looking for job opportunities in marketing and sales? ZKONG will be your wise choice Zkong is a leading provider of intelligent retail solutions in the industry. Since 2017, zkong has provided products and services to over 800 retail brands in 50 countries worldwide. Zkong is committed to providing better solutions for retail industry customers and enhancing their shopping experience through technological innovation and a deep understanding of customer business models. Business Development Manager Job responsibilities: 1. Develop market strategies and implement them to achieve sales targets 2. Create and discover market opportunities, transform them into achievable sales plans, and implement them 3. Maintain good communication with customers and introduce the company's new products to them. 4. Cooperate with the marketing department's publicity work 5. Report relevant sales progress to the company's superiors Job requirements: 1. Bachelor's degree or above 2. Five years of sales work experience 3. Strong English communication skills, Mandarin is a bonus point 4. Priority given to sales experience in consumer electronics/retail industry equipment/ERP/CRM, etc 5. Good team spirit 6.Priority given to those with a driver's license
Junior Product Manager - Consumer Products Location: Manchester Contract: Permanent At Spectrum Brands, we are home to world-renowned and award-winning brands like Remington, Russell Hobbs, and PowerXL. We are passionate about innovation, quality, and bringing best-in-class products to market across the globe. We are not a software or tech company - this is a consumer product role, ideal for someone who is excited by physical product development, category management, and launching products into retail or eCommerce markets. With exciting growth plans underway, we're looking for a Junior Product Manager to support the global product and marketing teams as we develop, launch, and manage small domestic appliances and personal care products. The Role Global Product Strategy & Category Management Assist in maintaining and updating global product roadmaps for our Home & Personal Care categories Monitor market trends and competitor activity to help identify opportunities for growth Support regional teams with product data and insights to ensure local market alignment New Product Development (NPD) Support Coordinate and track progress of NPD projects through the internal Stage Gate process Collaborate with cross-functional teams (Supply Chain, Sourcing, Engineering, Brand, Compliance) to ensure timelines and quality targets are met Help manage packaging development, instruction manuals, and product data for market readiness Marketing & Commercial Strategy Work with the Brand team to support the creation of marketing content and product messaging Assist in preparing presentations, product sell-in decks, and competitor benchmarking tools Support the commercial team with promotional planning and pricing analysis About you We're seeking creative, commercially minded individuals with: 1-3 years' experience in a product, marketing, category, or project support role (or a relevant internship/placement) A degree in Marketing, Business, Product Design, or a related field Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook) A passion for consumer goods, product innovation, and global business We're looking for someone who is highly organised, proactive, and eager to learn, with a strong desire to grow in a fast-paced, global business. You'll be a confident communicator who enjoys building relationships and working collaboratively with teams across different functions and regions. Your approach will be analytical and detail-focused, with a natural commercial mindset that helps you understand what drives product success. You'll also be comfortable managing multiple projects at once, staying calm under pressure and adapting to changing priorities with ease. Experience in FMCG or small domestic appliances is a bonus, but not essential. Additional language skills and experience working with international teams (especially in the US and China) would also be beneficial Why Join Us At Spectrum Brands, you'll be part of a collaborative and innovative team working on products people love. This role offers a fantastic platform to build a career in product management, with the opportunity to learn from experienced professionals, contribute to real-world projects, and progress in a global organisation that values talent and initiative. If you're ready to start your journey in product management and make an impact with globally recognised brands, we'd love to hear from you. Apply now! Benefits 25 days holiday + Bank holidays Company Pension Annual Bonus Life Assurance Healthcare plan Colleague discount Hybrid working (3 days on site, 2 days WFH) Please note: This role does not involve software development or digital product ownership. Candidates from a technical/IT product management background are unlikely to be a suitable match for this opportunity.
22/05/2025
Full time
Junior Product Manager - Consumer Products Location: Manchester Contract: Permanent At Spectrum Brands, we are home to world-renowned and award-winning brands like Remington, Russell Hobbs, and PowerXL. We are passionate about innovation, quality, and bringing best-in-class products to market across the globe. We are not a software or tech company - this is a consumer product role, ideal for someone who is excited by physical product development, category management, and launching products into retail or eCommerce markets. With exciting growth plans underway, we're looking for a Junior Product Manager to support the global product and marketing teams as we develop, launch, and manage small domestic appliances and personal care products. The Role Global Product Strategy & Category Management Assist in maintaining and updating global product roadmaps for our Home & Personal Care categories Monitor market trends and competitor activity to help identify opportunities for growth Support regional teams with product data and insights to ensure local market alignment New Product Development (NPD) Support Coordinate and track progress of NPD projects through the internal Stage Gate process Collaborate with cross-functional teams (Supply Chain, Sourcing, Engineering, Brand, Compliance) to ensure timelines and quality targets are met Help manage packaging development, instruction manuals, and product data for market readiness Marketing & Commercial Strategy Work with the Brand team to support the creation of marketing content and product messaging Assist in preparing presentations, product sell-in decks, and competitor benchmarking tools Support the commercial team with promotional planning and pricing analysis About you We're seeking creative, commercially minded individuals with: 1-3 years' experience in a product, marketing, category, or project support role (or a relevant internship/placement) A degree in Marketing, Business, Product Design, or a related field Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook) A passion for consumer goods, product innovation, and global business We're looking for someone who is highly organised, proactive, and eager to learn, with a strong desire to grow in a fast-paced, global business. You'll be a confident communicator who enjoys building relationships and working collaboratively with teams across different functions and regions. Your approach will be analytical and detail-focused, with a natural commercial mindset that helps you understand what drives product success. You'll also be comfortable managing multiple projects at once, staying calm under pressure and adapting to changing priorities with ease. Experience in FMCG or small domestic appliances is a bonus, but not essential. Additional language skills and experience working with international teams (especially in the US and China) would also be beneficial Why Join Us At Spectrum Brands, you'll be part of a collaborative and innovative team working on products people love. This role offers a fantastic platform to build a career in product management, with the opportunity to learn from experienced professionals, contribute to real-world projects, and progress in a global organisation that values talent and initiative. If you're ready to start your journey in product management and make an impact with globally recognised brands, we'd love to hear from you. Apply now! Benefits 25 days holiday + Bank holidays Company Pension Annual Bonus Life Assurance Healthcare plan Colleague discount Hybrid working (3 days on site, 2 days WFH) Please note: This role does not involve software development or digital product ownership. Candidates from a technical/IT product management background are unlikely to be a suitable match for this opportunity.
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