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billing analyst hybrid working
La Fosse Associates
Salesforce Business Analyst - Lead-to-Order
La Fosse Associates Staines, Middlesex
Job Benefits: Outside IR35 Senior Business Analyst (Salesforce) 6-Month Contract Hybrid working - Staines We are seeking an experienced Senior Business Analyst to join a large-scale Salesforce transformation programme focused on optimising Lead-to-Order processes across Sales, Commercial, Contracting, Billing, and Finance functions. This is a hands on role requiring a strong BA who can independently lead workshops, challenge stakeholders, and translate complex business requirements into clear, structured deliverables for architecture and delivery teams. Key Responsibilities Lead requirements workshops across Salesforce CRM, CPQ, contract management, and billing workstreams Gather, analyse, and document business and functional requirements Produce As Is and To Be process maps and conduct gap analysis Work closely with Solution Architects, delivery teams, and third party vendors Support Salesforce solution design by ensuring requirements are complete, clear, and aligned to business objectives Manage requirements traceability and governance throughout the project lifecycle Support testing, UAT, defect management, and go live readiness activities Essential Experience Proven experience as a Senior Business Analyst on Salesforce transformation programmes Strong understanding of Salesforce CRM and Lead to Order processes Experience working with CPQ solutions Excellent workshop facilitation and stakeholder management skills Strong process mapping, requirements gathering, and gap analysis experience Experience supporting complex system integrations Ability to challenge stakeholders and drive clarity in ambiguous environments Experience supporting UAT and business readiness activities Desirable Experience Salesforce CPQ implementation experience Contract Lifecycle Management (CLM) experience Billing, subscription, or finance systems experience Relevant BA certifications (CBAP, PMI PBA, Agile BA)
12/06/2026
Full time
Job Benefits: Outside IR35 Senior Business Analyst (Salesforce) 6-Month Contract Hybrid working - Staines We are seeking an experienced Senior Business Analyst to join a large-scale Salesforce transformation programme focused on optimising Lead-to-Order processes across Sales, Commercial, Contracting, Billing, and Finance functions. This is a hands on role requiring a strong BA who can independently lead workshops, challenge stakeholders, and translate complex business requirements into clear, structured deliverables for architecture and delivery teams. Key Responsibilities Lead requirements workshops across Salesforce CRM, CPQ, contract management, and billing workstreams Gather, analyse, and document business and functional requirements Produce As Is and To Be process maps and conduct gap analysis Work closely with Solution Architects, delivery teams, and third party vendors Support Salesforce solution design by ensuring requirements are complete, clear, and aligned to business objectives Manage requirements traceability and governance throughout the project lifecycle Support testing, UAT, defect management, and go live readiness activities Essential Experience Proven experience as a Senior Business Analyst on Salesforce transformation programmes Strong understanding of Salesforce CRM and Lead to Order processes Experience working with CPQ solutions Excellent workshop facilitation and stakeholder management skills Strong process mapping, requirements gathering, and gap analysis experience Experience supporting complex system integrations Ability to challenge stakeholders and drive clarity in ambiguous environments Experience supporting UAT and business readiness activities Desirable Experience Salesforce CPQ implementation experience Contract Lifecycle Management (CLM) experience Billing, subscription, or finance systems experience Relevant BA certifications (CBAP, PMI PBA, Agile BA)
Search Consultancy
Billing & Data Analyst (Hybrid) - Growth & Bonus
Search Consultancy
Search Consultancy in Glasgow is looking for a motivated Billing Analyst to join their Billing Team. This hybrid role is perfect for recent graduates aiming to begin a career in finance and data analysis. You will receive comprehensive training and work on vital billing operations, gaining hands-on experience in financial systems and client management. We offer opportunities for career development, a bonus scheme, and a friendly working environment. Ideal candidates should have strong analytical skills, attention to detail, and be willing to learn.
09/06/2026
Full time
Search Consultancy in Glasgow is looking for a motivated Billing Analyst to join their Billing Team. This hybrid role is perfect for recent graduates aiming to begin a career in finance and data analysis. You will receive comprehensive training and work on vital billing operations, gaining hands-on experience in financial systems and client management. We offer opportunities for career development, a bonus scheme, and a friendly working environment. Ideal candidates should have strong analytical skills, attention to detail, and be willing to learn.
Data Specialist
Gamma Communications plc Newbury, Berkshire
At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS). We're a fast-moving technology organisation delivering innovative voice, data, and mobile solutions across Europe. Our product and service portfolio is at the heart of what we do - powering reliable, scalable communications for thousands of businesses. Behind the scenes, our engineering teams design, build, and maintain the software systems that generate real business impact. We combine the agility of a start-up mindset with the stability of a leading European business. Collaboration, ownership, and continuous improvement define how we work - and we're always looking for people who want to build meaningful technology at scale. Who are we looking for? Design, build, and own end to end, Snowflake based machine learning and advanced analytics solutions that transform telecommunications data into trusted models, insights, and predictions driving customer retention, growth, and commercial decision making across the business. What will you be doing day-to-day? Own the end to end machine learning lifecycle, from problem definition and exploratory analysis through model development, deployment, monitoring, and iteration, delivering production grade ML solutions with measurable business impact. Define, design, and continually improve business critical "gold" analytics data models on Snowflake, ensuring they represent consistent, trusted views of customers, products, revenue, and usage, and serve as the single analytical truth across reporting, analytics, and ML use cases. Develop, evaluate, and deploy machine learning models relevant to a telecommunications environment, including customer churn prediction, early warning indicators, lifetime value forecasting, segmentation, and recommendation or next best action systems. Ensure analytical datasets, gold data models, and ML outputs are secure, reliable, and performant, applying Snowflake best practices such as RBAC, query optimisation, cost efficient compute usage, and appropriate materialisation strategies. Work closely with product, engineering, marketing, finance, and commercial stakeholders to align on definitions, metrics, and analytical priorities, translating ambiguous business problems into well scoped analytics and ML solutions. Mentor and uplift the existing data squad responsible for ingestion and transformation, setting standards for analytical data modelling, data quality, and ML aware design, and acting as a senior technical authority across the data organisation. What you'll need Strong experience in data science and applied machine learning, with proven delivery of models into production environments. Strong background in machine learning, statistics, and data modelling, with hands on experience using Python and advanced SQL. Demonstrated experience working with modern cloud data warehouses, with Snowflake as a primary platform strongly preferred. Experience in telecommunications or subscription based businesses, particularly working with customer usage, billing, or CRM data, is highly desirable. Track record of mentoring engineers or analysts and leading technical standards within a data team. Kaggle profile or public GitHub projects demonstrating applied ML or analytics work are a strong plus. What do we offer you? At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. We also provide a volunteer day, allowing you to support a cause that matters to you. Family is important to us. With enhanced maternity and paternity pay, we support you at every stage of life. Our contributory pension scheme helps you plan for the future, with Gamma increasing contributions in line with yours. Your wellbeing comes first. We offer group income protection, life assurance (four times your salary), and private medical insurance through Vitality, which extends to your immediate family. We want you to share in our success, which is why we offer tax efficient share save and share incentive plans. We're also committed to sustainability, offering an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making greener travel easier. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid, with office and home working flexibility.If you feel you could be a great fit for Gamma but don't meet every requirement, we still encourage you to apply - you might be exactly who we're looking for. Gamma is an equal opportunity employer. We are committed to building inclusive, diverse teams where everyone can be their authentic selves. We welcome applications from all backgrounds and do not discriminate based on any protected characteristics.
09/06/2026
Full time
At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS). We're a fast-moving technology organisation delivering innovative voice, data, and mobile solutions across Europe. Our product and service portfolio is at the heart of what we do - powering reliable, scalable communications for thousands of businesses. Behind the scenes, our engineering teams design, build, and maintain the software systems that generate real business impact. We combine the agility of a start-up mindset with the stability of a leading European business. Collaboration, ownership, and continuous improvement define how we work - and we're always looking for people who want to build meaningful technology at scale. Who are we looking for? Design, build, and own end to end, Snowflake based machine learning and advanced analytics solutions that transform telecommunications data into trusted models, insights, and predictions driving customer retention, growth, and commercial decision making across the business. What will you be doing day-to-day? Own the end to end machine learning lifecycle, from problem definition and exploratory analysis through model development, deployment, monitoring, and iteration, delivering production grade ML solutions with measurable business impact. Define, design, and continually improve business critical "gold" analytics data models on Snowflake, ensuring they represent consistent, trusted views of customers, products, revenue, and usage, and serve as the single analytical truth across reporting, analytics, and ML use cases. Develop, evaluate, and deploy machine learning models relevant to a telecommunications environment, including customer churn prediction, early warning indicators, lifetime value forecasting, segmentation, and recommendation or next best action systems. Ensure analytical datasets, gold data models, and ML outputs are secure, reliable, and performant, applying Snowflake best practices such as RBAC, query optimisation, cost efficient compute usage, and appropriate materialisation strategies. Work closely with product, engineering, marketing, finance, and commercial stakeholders to align on definitions, metrics, and analytical priorities, translating ambiguous business problems into well scoped analytics and ML solutions. Mentor and uplift the existing data squad responsible for ingestion and transformation, setting standards for analytical data modelling, data quality, and ML aware design, and acting as a senior technical authority across the data organisation. What you'll need Strong experience in data science and applied machine learning, with proven delivery of models into production environments. Strong background in machine learning, statistics, and data modelling, with hands on experience using Python and advanced SQL. Demonstrated experience working with modern cloud data warehouses, with Snowflake as a primary platform strongly preferred. Experience in telecommunications or subscription based businesses, particularly working with customer usage, billing, or CRM data, is highly desirable. Track record of mentoring engineers or analysts and leading technical standards within a data team. Kaggle profile or public GitHub projects demonstrating applied ML or analytics work are a strong plus. What do we offer you? At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. We also provide a volunteer day, allowing you to support a cause that matters to you. Family is important to us. With enhanced maternity and paternity pay, we support you at every stage of life. Our contributory pension scheme helps you plan for the future, with Gamma increasing contributions in line with yours. Your wellbeing comes first. We offer group income protection, life assurance (four times your salary), and private medical insurance through Vitality, which extends to your immediate family. We want you to share in our success, which is why we offer tax efficient share save and share incentive plans. We're also committed to sustainability, offering an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making greener travel easier. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid, with office and home working flexibility.If you feel you could be a great fit for Gamma but don't meet every requirement, we still encourage you to apply - you might be exactly who we're looking for. Gamma is an equal opportunity employer. We are committed to building inclusive, diverse teams where everyone can be their authentic selves. We welcome applications from all backgrounds and do not discriminate based on any protected characteristics.
Think Specialist Recruitment
Billing Data Analyst
Think Specialist Recruitment Hemel Hempstead, Hertfordshire
Think Accountancy & Finance are partnering with a highly respected business based in Hemel Hempstead, to find a Billing Data Analyst. This role would suit a highly analytical individual who loves getting into the detail, investigating complex billing issues, and working with large datasets. You'll be involved in managing sophisticated revenue streams and billing structures, making strong Excel skills and a methodical approach essential. Beyond the role itself, the culture here is exceptional. You'll be joining a genuinely supportive team that values collaboration, development, and enjoying what you do. It's the type of environment where people stay, succeed, and enjoy coming into the office. Although they do also offer the option of hybrid working after full training! What you'll be doing Analysing large volumes of billing and customer data Investigating and resolving complex billing queries Identifying discrepancies and tracing issues back to source Validating supplier and customer data Producing accurate billing information across multiple service lines Working closely with teams across the business to solve problems Supporting process improvements and data quality initiatives Managing bulk data changes with a high level of accuracy What we're looking for Strong Excel skills, including lookups, filtering and working with large datasets A highly analytical mindset with excellent problem-solving abilities Exceptional attention to detail Someone who enjoys investigating issues and getting to the root cause Strong communication skills and the confidence to work with stakeholders across the business A positive, personable attitude and genuine team-player mentality Ideal background You may have experience within: Billing Finance Administration Accounts Receivable Data Analysis Revenue Operations Commercial Support Finance or Business Analytics Equally, if you're naturally analytical and have strong Excel skills, we'd still love to hear from you. Why apply? Hybrid working once established in the role Employee bonus scheme Friendly and welcoming team environment Strong focus on employee wellbeing Regular social events and team activities Long-term career development opportunities A business with an outstanding culture and excellent staff retention If you're the type of person who enjoys spotting patterns, solving problems and working with data, whilst being part of a genuinely great team, we'd love to hear from you. Think Accountancy and Finance is the finance division of Think Specialist Recruitment, an independent recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: Accounts Payable, Accounts Receivable, Payroll, Finance Admin, Part Qualified Finance, Credit Control and Bookkeepers.
08/06/2026
Full time
Think Accountancy & Finance are partnering with a highly respected business based in Hemel Hempstead, to find a Billing Data Analyst. This role would suit a highly analytical individual who loves getting into the detail, investigating complex billing issues, and working with large datasets. You'll be involved in managing sophisticated revenue streams and billing structures, making strong Excel skills and a methodical approach essential. Beyond the role itself, the culture here is exceptional. You'll be joining a genuinely supportive team that values collaboration, development, and enjoying what you do. It's the type of environment where people stay, succeed, and enjoy coming into the office. Although they do also offer the option of hybrid working after full training! What you'll be doing Analysing large volumes of billing and customer data Investigating and resolving complex billing queries Identifying discrepancies and tracing issues back to source Validating supplier and customer data Producing accurate billing information across multiple service lines Working closely with teams across the business to solve problems Supporting process improvements and data quality initiatives Managing bulk data changes with a high level of accuracy What we're looking for Strong Excel skills, including lookups, filtering and working with large datasets A highly analytical mindset with excellent problem-solving abilities Exceptional attention to detail Someone who enjoys investigating issues and getting to the root cause Strong communication skills and the confidence to work with stakeholders across the business A positive, personable attitude and genuine team-player mentality Ideal background You may have experience within: Billing Finance Administration Accounts Receivable Data Analysis Revenue Operations Commercial Support Finance or Business Analytics Equally, if you're naturally analytical and have strong Excel skills, we'd still love to hear from you. Why apply? Hybrid working once established in the role Employee bonus scheme Friendly and welcoming team environment Strong focus on employee wellbeing Regular social events and team activities Long-term career development opportunities A business with an outstanding culture and excellent staff retention If you're the type of person who enjoys spotting patterns, solving problems and working with data, whilst being part of a genuinely great team, we'd love to hear from you. Think Accountancy and Finance is the finance division of Think Specialist Recruitment, an independent recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: Accounts Payable, Accounts Receivable, Payroll, Finance Admin, Part Qualified Finance, Credit Control and Bookkeepers.
Salesforce Business Analyst - Lead-to-Order
La-Fosse-1 Staines, Middlesex
Senior Business Analyst (Salesforce) 6-Month Contract Hybrid working - Staines We are seeking an experienced Senior Business Analyst to join a large-scale Salesforce transformation programme focused on optimising Lead-to-Order processes across Sales, Commercial, Contracting, Billing, and Finance functions. This is a hands-on role requiring a strong BA who can independently lead workshops, challenge stakeholders, and translate complex business requirements into clear, structured deliverables for architecture and delivery teams. Key Responsibilities Lead requirements workshops across Salesforce CRM, CPQ, contract management, and billing workstreams Gather, analyse, and document business and functional requirements Produce As-Is and To-Be process maps and conduct gap analysis Work closely with Solution Architects, delivery teams, and third-party vendors Support Salesforce solution design by ensuring requirements are complete, clear, and aligned to business objectives Manage requirements traceability and governance throughout the project lifecycle Support testing, UAT, defect management, and go-live readiness activities Essential Experience Proven experience as a Senior Business Analyst on Salesforce transformation programmes Strong understanding of Salesforce CRM and Lead-to-Order processes Experience working with CPQ solutions Excellent workshop facilitation and stakeholder management skills Strong process mapping, requirements gathering, and gap analysis experience Experience supporting complex system integrations Ability to challenge stakeholders and drive clarity in ambiguous environments Experience supporting UAT and business readiness activities Desirable Experience Salesforce CPQ implementation experience Contract Lifecycle Management (CLM) experience Billing, subscription, or finance systems experience Relevant BA certifications (CBAP, PMI-PBA, Agile BA)
08/06/2026
Full time
Senior Business Analyst (Salesforce) 6-Month Contract Hybrid working - Staines We are seeking an experienced Senior Business Analyst to join a large-scale Salesforce transformation programme focused on optimising Lead-to-Order processes across Sales, Commercial, Contracting, Billing, and Finance functions. This is a hands-on role requiring a strong BA who can independently lead workshops, challenge stakeholders, and translate complex business requirements into clear, structured deliverables for architecture and delivery teams. Key Responsibilities Lead requirements workshops across Salesforce CRM, CPQ, contract management, and billing workstreams Gather, analyse, and document business and functional requirements Produce As-Is and To-Be process maps and conduct gap analysis Work closely with Solution Architects, delivery teams, and third-party vendors Support Salesforce solution design by ensuring requirements are complete, clear, and aligned to business objectives Manage requirements traceability and governance throughout the project lifecycle Support testing, UAT, defect management, and go-live readiness activities Essential Experience Proven experience as a Senior Business Analyst on Salesforce transformation programmes Strong understanding of Salesforce CRM and Lead-to-Order processes Experience working with CPQ solutions Excellent workshop facilitation and stakeholder management skills Strong process mapping, requirements gathering, and gap analysis experience Experience supporting complex system integrations Ability to challenge stakeholders and drive clarity in ambiguous environments Experience supporting UAT and business readiness activities Desirable Experience Salesforce CPQ implementation experience Contract Lifecycle Management (CLM) experience Billing, subscription, or finance systems experience Relevant BA certifications (CBAP, PMI-PBA, Agile BA)
Affinity Water
Business Analyst People & Culture Hatfield
Affinity Water Hatfield, Hertfordshire
Affinity Water have a new opportunity available as a Business Analyst working in our Customer Transformation Team. The Role: As a Business Analyst you will initially work on our Customer Transformation programme, helping deliver the replacement of legacy CRM systems with a modern, integrated customer platform. Beyond this, you will contribute to a broader pipeline of change initiatives, supporting continuous improvement and digital transformation across the business. This is a hands on, delivery-focused BA role, where you will own problem definition, shape requirements, and drive a high quality backlog that enables successful delivery. You'll work at the heart of cross functional teams, bridging business, product, and technology to ensure solutions are customer centric, data driven, and operationally effective. What you'll be doing: Lead the definition and articulation of business problems, ensuring clear objectives, scope, and success criteria across a range of change initiatives. Elicit, analyse, and document requirements using appropriate techniques aligned to the delivery methodology (Agile, Waterfall, or hybrid). Drive backlog refinement and requirements elaboration, ensuring clarity, completeness, and readiness aligned to the chosen delivery approach. Work closely with Product/Journey Leads and stakeholders to support prioritisation decisions, incorporating business value, dependencies, and risk. Facilitate stakeholder discussions to ensure alignment across initiatives, adapting facilitation style to suit both Agile ceremonies and structured governance forums. Contribute to solution design discussions, ensuring alignment with business requirements and broader architectural considerations. What you'll need: 5+ years' experience as a Business Analyst in complex change or transformation programmes. Strong experience in: Problem definition and requirements elicitation User story creation and backlog management Stakeholder engagement and facilitation Experience working with both Agile and Waterfall methodologies. Excellent communication skills with the ability to translate between business and technical teams. Experience with tools such as Jira, Visio, Mural, BPMN, UML. Experience in customer journey mapping or service design. Experience in CRM or customer transformation programmes (desirable). Background in utilities, contact centre, or billing environments (desirable). BCS Business Analysis certification (desirable). Hybrid working with a typical expectation of two office days per week, increasing as required during key project phases and workshops. Benefits: Salary: Up to £55,000 (dependent on skills and experience) Hours: 08:30am - 17:00pm (Mon - Thurs), 08:30am - 16:30pm (Friday) 3 months notice period. Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%). We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a range of retail outlets through our Tap4Perks scheme. Discounts on Dental and Medical Insurance through our Tap4Perks scheme through salary sacrifice. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
08/06/2026
Full time
Affinity Water have a new opportunity available as a Business Analyst working in our Customer Transformation Team. The Role: As a Business Analyst you will initially work on our Customer Transformation programme, helping deliver the replacement of legacy CRM systems with a modern, integrated customer platform. Beyond this, you will contribute to a broader pipeline of change initiatives, supporting continuous improvement and digital transformation across the business. This is a hands on, delivery-focused BA role, where you will own problem definition, shape requirements, and drive a high quality backlog that enables successful delivery. You'll work at the heart of cross functional teams, bridging business, product, and technology to ensure solutions are customer centric, data driven, and operationally effective. What you'll be doing: Lead the definition and articulation of business problems, ensuring clear objectives, scope, and success criteria across a range of change initiatives. Elicit, analyse, and document requirements using appropriate techniques aligned to the delivery methodology (Agile, Waterfall, or hybrid). Drive backlog refinement and requirements elaboration, ensuring clarity, completeness, and readiness aligned to the chosen delivery approach. Work closely with Product/Journey Leads and stakeholders to support prioritisation decisions, incorporating business value, dependencies, and risk. Facilitate stakeholder discussions to ensure alignment across initiatives, adapting facilitation style to suit both Agile ceremonies and structured governance forums. Contribute to solution design discussions, ensuring alignment with business requirements and broader architectural considerations. What you'll need: 5+ years' experience as a Business Analyst in complex change or transformation programmes. Strong experience in: Problem definition and requirements elicitation User story creation and backlog management Stakeholder engagement and facilitation Experience working with both Agile and Waterfall methodologies. Excellent communication skills with the ability to translate between business and technical teams. Experience with tools such as Jira, Visio, Mural, BPMN, UML. Experience in customer journey mapping or service design. Experience in CRM or customer transformation programmes (desirable). Background in utilities, contact centre, or billing environments (desirable). BCS Business Analysis certification (desirable). Hybrid working with a typical expectation of two office days per week, increasing as required during key project phases and workshops. Benefits: Salary: Up to £55,000 (dependent on skills and experience) Hours: 08:30am - 17:00pm (Mon - Thurs), 08:30am - 16:30pm (Friday) 3 months notice period. Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%). We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a range of retail outlets through our Tap4Perks scheme. Discounts on Dental and Medical Insurance through our Tap4Perks scheme through salary sacrifice. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
Invoice Acquisition Co-ordinator - 3 Month Fixed Term
Sustainable Energy First
Our purpose Inspiring and empowering our people to create a positive difference for themselves, our clients and the planet. Sustainable EnergyFirst is an energy and sustainability consultancy, founded to solve energy management problems in very large, complex commercial estates. This remains the core of our business driven by a commitment to sustainability and the goal of reducing our clients' carbon footprint. The Role in a Nutshell ️ A Invoice Acquisition Co-ordinator plays a crucial role in ensuring the seamless collection, management, and communication of invoice data. This position involves obtaining invoices in optimal formats from various sources, managing supplier relationships, and maintaining accurate billing information. You will collaborate with multiple stakeholders to resolve data discrepancies and support the overall efficiency of the invoice acquisition process. You will use reports from many sources to identify issues and missing data and then set up the receipt of that data in the most optimal way possible. Invoice Collection Obtain invoices from portals, suppliers, and via post. Manage portal logins and ensure access to necessary data. Handle the management of the missing invoices inbox. Supplier Engagement Conduct supplier meetings to address missing data issues. Request suppliers to add electronic data to portals. Communicate with suppliers to obtain first and final invoices. Data Management Update billing addresses and request changes as needed. Maintain and update missing data trackers. Provide updates to the service manager on data chased. Collaboration Communicate with analysts and Strategic Account Managers regarding missing data. Ensure timely and accurate data sharing with relevant stakeholders. Key ingredients for the role Attention to Detail: Ensures all data is accurately collected and recorded. Communication: Strong ability to liaise with suppliers and internal teams. Problem Solving: Proactively addresses and resolves data discrepancies. Organizational Skills: Efficiently manages multiple tasks and maintains accurate records. Excel and reporting skills: Proficient use of Power BI and Excel to make and use reports to identify the data needed. Benefits Salary: To be discussed at interview Holidays: 25 days + bank holidays + your birthday off, increasing to 30 days on length of service Hybrid working (at least 2 days per week working from our Fulwood, Preston office) Flexible working - including the ability to bank up to 5 extra days off per year Gym contribution Long service awards Private Medical Insurance Enhanced paternity/non pregnant colleague and maternity/pregnant colleague leave Simply Health scheme Challenging work and development opportunities Inclusion and Belonging We believe that diversity is more than a commitment, it's at the heart of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work. We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive. Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you're ready to take the next step, then we look forward to hearing from you!
05/06/2026
Full time
Our purpose Inspiring and empowering our people to create a positive difference for themselves, our clients and the planet. Sustainable EnergyFirst is an energy and sustainability consultancy, founded to solve energy management problems in very large, complex commercial estates. This remains the core of our business driven by a commitment to sustainability and the goal of reducing our clients' carbon footprint. The Role in a Nutshell ️ A Invoice Acquisition Co-ordinator plays a crucial role in ensuring the seamless collection, management, and communication of invoice data. This position involves obtaining invoices in optimal formats from various sources, managing supplier relationships, and maintaining accurate billing information. You will collaborate with multiple stakeholders to resolve data discrepancies and support the overall efficiency of the invoice acquisition process. You will use reports from many sources to identify issues and missing data and then set up the receipt of that data in the most optimal way possible. Invoice Collection Obtain invoices from portals, suppliers, and via post. Manage portal logins and ensure access to necessary data. Handle the management of the missing invoices inbox. Supplier Engagement Conduct supplier meetings to address missing data issues. Request suppliers to add electronic data to portals. Communicate with suppliers to obtain first and final invoices. Data Management Update billing addresses and request changes as needed. Maintain and update missing data trackers. Provide updates to the service manager on data chased. Collaboration Communicate with analysts and Strategic Account Managers regarding missing data. Ensure timely and accurate data sharing with relevant stakeholders. Key ingredients for the role Attention to Detail: Ensures all data is accurately collected and recorded. Communication: Strong ability to liaise with suppliers and internal teams. Problem Solving: Proactively addresses and resolves data discrepancies. Organizational Skills: Efficiently manages multiple tasks and maintains accurate records. Excel and reporting skills: Proficient use of Power BI and Excel to make and use reports to identify the data needed. Benefits Salary: To be discussed at interview Holidays: 25 days + bank holidays + your birthday off, increasing to 30 days on length of service Hybrid working (at least 2 days per week working from our Fulwood, Preston office) Flexible working - including the ability to bank up to 5 extra days off per year Gym contribution Long service awards Private Medical Insurance Enhanced paternity/non pregnant colleague and maternity/pregnant colleague leave Simply Health scheme Challenging work and development opportunities Inclusion and Belonging We believe that diversity is more than a commitment, it's at the heart of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work. We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive. Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you're ready to take the next step, then we look forward to hearing from you!
Senior Business Analyst - Finance Transformation London - Commercial
Economist Group
Senior Business Analyst - Finance Transformation London - Commercial Who we are We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and businesses in 170 countries through our three businesses, The Economist, Economist Enterprise and Economist Education, which uphold our global reputation for excellence and integrity. Who we are The Economist is a leading source of analysis on international business and world affairs, published weekly in print and digital editions, and daily through our Espresso app and We deliver our information through a range of formats, from newspapers and magazines to conferences, films and digital editions. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. Headquartered in London, The Economist Group has offices and people across the globe, and is valued by its customers for its world-class insights and rigorous analysis. We have individual and corporate customers for our analysis, data and educational offerings. We value individuals who think differently and can challenge the status quo. What we're looking for The Economist Group is embarking on a programme to replace our core Finance platform. Our approach is to prioritise simplifying our current processes and ensure our workflows and data structures are clean before we transition. This foundational work is critical to ensuring accurate and streamlined operations sit at the heart of our commercial engine as well as allowing us to take advantage of the emergence of AI in financial platforms. This role will primarily focus on B2B Revenue, specifically how Salesforce and our Advertising platforms capture and feed data into our finance systems and processes. We are looking for an experienced Senior Business Analyst to collaborate with Finance and Sales Enablement teams to investigate and evaluate the B2B Sales workflows, Salesforce and Media platform data architecture to determine their fit for downstream financial accuracy, billing, and month-end reporting. While this role will primarily focus on B2B revenue flows, you will collaborate across other workstreams. This role will be central in identifying which workflows should be re-engineered and implemented now to drive immediate efficiencies, versus which elements should be scoped but held for the future ERP implementation. The successful candidate will be a skilled navigator of complex stakeholder landscapes. You will collaborate with a wide range of business and finance stakeholders to build a consensus for change and approach. Rather than being embedded in deep technical delivery, your focus will be on defining the high-level requirements and changes to feed into other product and engineering teams for execution. We need someone who can align commercial requirements with clear financial controls. You must be comfortable working at a strategic level to validate the business challenge and mapping data assets and structures to ensure that when we migrate to a new ERP, the upstream data from Salesforce is clean, reliable, and optimized. Accountabilities How you will contribute: Process Diagnostic: Lead the end-to-end confirmation of current B2B sales-to-finance workflows, specifically identifying where Salesforce data entry currently requires manual finance workarounds in our legacy PeopleSoft environment. Strategic "Fix vs. Hold" Recommendations: Critically evaluate complex B2B workflows to determine which should be "cleaned up" immediately as a "no-regrets" move to drive efficiency today, versus those that should be documented and held as requirements for the future ERP implementation. Cross-Functional Stakeholder Alignment: Facilitate engagement across a wide range of business stakeholders and build consensus on future processes that bridge the gap between commercial activity and financial integrity. Requirement Elicitation: Elicit business and finance requirements from Business and Finance teams, either documenting for the future ERP implementation or handing off to Engineering teams for immediate execution. Data Lineage & Integrity Mapping: Investigate the relationship between Sales workflows and Salesforce data objects and downstream Finance activities including billing, revenue recognition, customer management to ensure accuracy and clean data flows. AI Transformation potential: Experience in process re-engineering that takes advantage of AI capabilities whilst maintaining suitable finance process and audit rigor. Transformation mindset: Bring a transformation mindset to an area of potential by leading creative discussions to unblock stuck thinking and reimagine the future state. Impact Assessment & Risk Mitigation: Conduct analysis on how proposed upstream changes affect financial controls and auditability, ensuring we don't "double-fix" processes or create migration risks for the future ERP. Experience, skills and professional attributes To succeed in this role it would be an advantage if you possess: Finance Transformation: Experience in the pre-implementation or process optimization phase of a Finance Transformation, ideally involving the replacement of legacy ERP systems. Salesforce & B2B Domain Expertise: Experience with Salesforce B2B workflows and an understanding of how commercial CRM data capture impacts downstream General Ledger and billing functions. Strategic Process Design: A track record of identifying "no-regrets" process efficiencies in complex, manual environments and making data-driven recommendations for immediate vs. future state implementation. Adept Stakeholder Navigator: Expert ability to co-ordinate a diverse stakeholder map with diverse agendas and priorities towards decisions in the business interest. Requirement Elicitation: Expert in eliciting business requirements with clear value links to both business strategy and finance needs Strategic Adaptability: The ability to work effectively in a high-level, strategy-focused role while the wider programme manages simultaneous RFP and business case workstreams. Please note: this is a 12-month fixed-term contract (FTC) Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more. We are committed to building and retaining a diverse and inclusive workforce.
05/06/2026
Full time
Senior Business Analyst - Finance Transformation London - Commercial Who we are We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and businesses in 170 countries through our three businesses, The Economist, Economist Enterprise and Economist Education, which uphold our global reputation for excellence and integrity. Who we are The Economist is a leading source of analysis on international business and world affairs, published weekly in print and digital editions, and daily through our Espresso app and We deliver our information through a range of formats, from newspapers and magazines to conferences, films and digital editions. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. Headquartered in London, The Economist Group has offices and people across the globe, and is valued by its customers for its world-class insights and rigorous analysis. We have individual and corporate customers for our analysis, data and educational offerings. We value individuals who think differently and can challenge the status quo. What we're looking for The Economist Group is embarking on a programme to replace our core Finance platform. Our approach is to prioritise simplifying our current processes and ensure our workflows and data structures are clean before we transition. This foundational work is critical to ensuring accurate and streamlined operations sit at the heart of our commercial engine as well as allowing us to take advantage of the emergence of AI in financial platforms. This role will primarily focus on B2B Revenue, specifically how Salesforce and our Advertising platforms capture and feed data into our finance systems and processes. We are looking for an experienced Senior Business Analyst to collaborate with Finance and Sales Enablement teams to investigate and evaluate the B2B Sales workflows, Salesforce and Media platform data architecture to determine their fit for downstream financial accuracy, billing, and month-end reporting. While this role will primarily focus on B2B revenue flows, you will collaborate across other workstreams. This role will be central in identifying which workflows should be re-engineered and implemented now to drive immediate efficiencies, versus which elements should be scoped but held for the future ERP implementation. The successful candidate will be a skilled navigator of complex stakeholder landscapes. You will collaborate with a wide range of business and finance stakeholders to build a consensus for change and approach. Rather than being embedded in deep technical delivery, your focus will be on defining the high-level requirements and changes to feed into other product and engineering teams for execution. We need someone who can align commercial requirements with clear financial controls. You must be comfortable working at a strategic level to validate the business challenge and mapping data assets and structures to ensure that when we migrate to a new ERP, the upstream data from Salesforce is clean, reliable, and optimized. Accountabilities How you will contribute: Process Diagnostic: Lead the end-to-end confirmation of current B2B sales-to-finance workflows, specifically identifying where Salesforce data entry currently requires manual finance workarounds in our legacy PeopleSoft environment. Strategic "Fix vs. Hold" Recommendations: Critically evaluate complex B2B workflows to determine which should be "cleaned up" immediately as a "no-regrets" move to drive efficiency today, versus those that should be documented and held as requirements for the future ERP implementation. Cross-Functional Stakeholder Alignment: Facilitate engagement across a wide range of business stakeholders and build consensus on future processes that bridge the gap between commercial activity and financial integrity. Requirement Elicitation: Elicit business and finance requirements from Business and Finance teams, either documenting for the future ERP implementation or handing off to Engineering teams for immediate execution. Data Lineage & Integrity Mapping: Investigate the relationship between Sales workflows and Salesforce data objects and downstream Finance activities including billing, revenue recognition, customer management to ensure accuracy and clean data flows. AI Transformation potential: Experience in process re-engineering that takes advantage of AI capabilities whilst maintaining suitable finance process and audit rigor. Transformation mindset: Bring a transformation mindset to an area of potential by leading creative discussions to unblock stuck thinking and reimagine the future state. Impact Assessment & Risk Mitigation: Conduct analysis on how proposed upstream changes affect financial controls and auditability, ensuring we don't "double-fix" processes or create migration risks for the future ERP. Experience, skills and professional attributes To succeed in this role it would be an advantage if you possess: Finance Transformation: Experience in the pre-implementation or process optimization phase of a Finance Transformation, ideally involving the replacement of legacy ERP systems. Salesforce & B2B Domain Expertise: Experience with Salesforce B2B workflows and an understanding of how commercial CRM data capture impacts downstream General Ledger and billing functions. Strategic Process Design: A track record of identifying "no-regrets" process efficiencies in complex, manual environments and making data-driven recommendations for immediate vs. future state implementation. Adept Stakeholder Navigator: Expert ability to co-ordinate a diverse stakeholder map with diverse agendas and priorities towards decisions in the business interest. Requirement Elicitation: Expert in eliciting business requirements with clear value links to both business strategy and finance needs Strategic Adaptability: The ability to work effectively in a high-level, strategy-focused role while the wider programme manages simultaneous RFP and business case workstreams. Please note: this is a 12-month fixed-term contract (FTC) Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more. We are committed to building and retaining a diverse and inclusive workforce.
Accounts Payable Data Analyst
InHealthGroup Beaconsfield, Buckinghamshire
Accounts Payable Data Cleansing Specialist About the role Location: Beaconsfield (Hybrid Working) Contract: 3 to 6 Months Enjoy working with data and getting things right first time? Join InHealth, the UK's leading independent provider of diagnostic and healthcare services, and support a key project focused on improving the accuracy, consistency and integrity of our supplier data. We're looking for a detail driven Accounts Payable Data Cleansing Specialist to join us on a 3 to 6 month fixed term contract. This is a great opportunity to make an immediate impact, helping strengthen financial controls and drive better data quality across the business. This is a hybrid role, based in Beaconsfield with a mix of office and home working. The Opportunity In this role, you'll take ownership of reviewing, cleansing and improving supplier master data across multiple legal entities. You'll work closely with Accounts Payable, Procurement, and wider Finance teams to ensure data is accurate, compliant and fit for purpose. If you enjoy structured work, problem solving and making processes more efficient, this role offers a great short term project with real business impact. What You'll Be Doing Reviewing supplier master data to identify inaccuracies and incomplete records Cleansing and standardising supplier information including bank details, VAT data and payment terms Contacting suppliers directly to validate and obtain missing information Ensuring consistency of data across multiple legal entities and systems Restructuring supplier accounts to support accurate billing across companies and service lines Supporting updates to Finance and Procurement systems in line with change control processes Working with the Cashbook team on Direct Debits and standing order updates Supporting ad hoc tasks and contributing to wider AP improvements Identifying trends and recommending improvements to data governance and processes What We're Looking For Experience in Accounts Payable or AP master data management Strong attention to detail with a methodical, structured approach Confident communicator, comfortable liaising with suppliers directly Experience working with multiple entities and large volumes of data Strong Excel skills including lookups, pivots and filtering Understanding of supplier onboarding and data governance Working knowledge of UK VAT and VAT validation processes Comfortable learning new systems and processes quickly What Sets You Apart A sharp eye for detail and passion for data accuracy Highly organised and able to work independently Process driven with a strong focus on controls and compliance Confident explaining data issues to non technical stakeholders Professional, discreet and trusted when handling sensitive information What's in it for you We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more! In addition to this, we also offer: 27 days annual leave (plus bank holidays) Generous company contribution pension scheme Private medical insurance options Life assurance Hybrid and flexible working opportunities Fantastic learning and development opportunities 24/7 access to a dedicated well-being hub and an Employee Assistance Programme Enhanced parental leave Monthly award programme and online peer-to-peer recognition Long service recognition, with vouchers and additional annual leave Refer a friend bonus Discounts on InHealth's healthcare services Smart tech, Cycle to Work and thousands of discounts and cashback options Paid-for professional memberships and more! Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway. About us InHealth is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.
03/06/2026
Full time
Accounts Payable Data Cleansing Specialist About the role Location: Beaconsfield (Hybrid Working) Contract: 3 to 6 Months Enjoy working with data and getting things right first time? Join InHealth, the UK's leading independent provider of diagnostic and healthcare services, and support a key project focused on improving the accuracy, consistency and integrity of our supplier data. We're looking for a detail driven Accounts Payable Data Cleansing Specialist to join us on a 3 to 6 month fixed term contract. This is a great opportunity to make an immediate impact, helping strengthen financial controls and drive better data quality across the business. This is a hybrid role, based in Beaconsfield with a mix of office and home working. The Opportunity In this role, you'll take ownership of reviewing, cleansing and improving supplier master data across multiple legal entities. You'll work closely with Accounts Payable, Procurement, and wider Finance teams to ensure data is accurate, compliant and fit for purpose. If you enjoy structured work, problem solving and making processes more efficient, this role offers a great short term project with real business impact. What You'll Be Doing Reviewing supplier master data to identify inaccuracies and incomplete records Cleansing and standardising supplier information including bank details, VAT data and payment terms Contacting suppliers directly to validate and obtain missing information Ensuring consistency of data across multiple legal entities and systems Restructuring supplier accounts to support accurate billing across companies and service lines Supporting updates to Finance and Procurement systems in line with change control processes Working with the Cashbook team on Direct Debits and standing order updates Supporting ad hoc tasks and contributing to wider AP improvements Identifying trends and recommending improvements to data governance and processes What We're Looking For Experience in Accounts Payable or AP master data management Strong attention to detail with a methodical, structured approach Confident communicator, comfortable liaising with suppliers directly Experience working with multiple entities and large volumes of data Strong Excel skills including lookups, pivots and filtering Understanding of supplier onboarding and data governance Working knowledge of UK VAT and VAT validation processes Comfortable learning new systems and processes quickly What Sets You Apart A sharp eye for detail and passion for data accuracy Highly organised and able to work independently Process driven with a strong focus on controls and compliance Confident explaining data issues to non technical stakeholders Professional, discreet and trusted when handling sensitive information What's in it for you We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more! In addition to this, we also offer: 27 days annual leave (plus bank holidays) Generous company contribution pension scheme Private medical insurance options Life assurance Hybrid and flexible working opportunities Fantastic learning and development opportunities 24/7 access to a dedicated well-being hub and an Employee Assistance Programme Enhanced parental leave Monthly award programme and online peer-to-peer recognition Long service recognition, with vouchers and additional annual leave Refer a friend bonus Discounts on InHealth's healthcare services Smart tech, Cycle to Work and thousands of discounts and cashback options Paid-for professional memberships and more! Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway. About us InHealth is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.
Johnson Matthey
Hybrid ERP Analyst (AS400/iSeries) - Drive Impact
Johnson Matthey Billingham, Yorkshire
Johnson Matthey is seeking an ERP Analyst (iSeries/AS400) to support its mission as a leader in sustainable technology. The role involves working with stakeholders to translate business needs into ERP requirements, managing configurations and data, and driving process optimizations. Ideal candidates will have experience with iSeries, functional expertise in ERP, and an ability to work in complex international teams. The position supports hybrid working and offers various benefits, including retirement savings and medical plans.
31/05/2026
Full time
Johnson Matthey is seeking an ERP Analyst (iSeries/AS400) to support its mission as a leader in sustainable technology. The role involves working with stakeholders to translate business needs into ERP requirements, managing configurations and data, and driving process optimizations. Ideal candidates will have experience with iSeries, functional expertise in ERP, and an ability to work in complex international teams. The position supports hybrid working and offers various benefits, including retirement savings and medical plans.
Johnson Matthey
ERP Analyst (iSeries/AS400)
Johnson Matthey Billingham, Yorkshire
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
30/05/2026
Full time
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
ERP Analyst (iSeries/AS400)
Matthey
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Full timeposted on: Posted Todayjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
30/05/2026
Full time
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Full timeposted on: Posted Todayjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Johnson Matthey
ERP Analyst (iSeries/AS400)
Johnson Matthey Royston, Hertfordshire
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
30/05/2026
Full time
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Johnson Matthey
ERP Analyst (iSeries/AS400)
Johnson Matthey
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
30/05/2026
Full time
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
ERP Analyst (iSeries/AS400)
Matthey Royston, Hertfordshire
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Full timeposted on: Posted Todayjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
30/05/2026
Full time
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Full timeposted on: Posted Todayjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
ERP Analyst (iSeries/AS400)
Matthey Billingham, Yorkshire
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Full timeposted on: Posted Todayjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
30/05/2026
Full time
ERP Analyst (iSeries/AS400) page is loaded ERP Analyst (iSeries/AS400)locations: Royston - UK: Billingham - UK: London - UKtime type: Full timeposted on: Posted Todayjob requisition id: R-014787 Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future.# The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms.# Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams# What we offer:We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Project Manager
Lendscape
Lendscapedelivers market-leading secured lending software to financial institutions worldwide.TheLendscapeDelivery Team is seeking an experienced Project Manager to lead the delivery of customerimplementation andupgradeprojectsfor our Receivable Finance solution.This role will initially be focused on the management of upgrade projects to existingLendscapeclients, but this is expected to evolve to include new system implementations as the company's focus and structure transitions to an increasing product centric way of working and structure. In this role you will own end-to-endprojectdelivery, coordinating a cross-functional team (XFT) of engineers, QAanalystsand business stakeholders to ensure upgrades are delivered on time, within scope and to a high standard of quality. You willalsowork closely with the Commercial Account Management and Service Delivery Management teams to plan and schedule upgrade activity and will act as the primary point of contact for customers throughout the upgrade lifecycle. This is a highly collaborative, customer-facing role that requires strong delivery management skills,knowledge of softwareimplementationlifecycleand understanding of the technical landscape. Key Responsibilities Delivery Management Own the end-to-end project lifecycle for customerimplementations andupgrades of theLendscapeReceivable Finance platform, frominitialscoping through to post-go-live sign-off. Define andmaintaindetailed project plans, ensuring milestones, dependencies and risks are clearlyidentifiedand tracked. Manage multiple concurrent upgrade projects at varying stages of delivery, balancingprioritiesand resources effectively. Maintain a clear audit trail of decisions, change requests,approvalsand project outcomes. Accountable for the financial performance of each project, ensuring delivery within approved budget,maintainingaccurateETCforecasts, proactively flagging financial risks, and coordinating with the Finance team to ensuretimelyinvoicing andappropriate resolutionof any disputes. Maintain a consolidated view of all current and pipeline upgrade and implementation work, including an up-to-date delivery plan, forecast revenue reporting, and resource capacity planning, ensuring risks to either areidentifiedand escalated in a timely manner. Cross-Functional Team (XFT) Leadership Lead and coordinate a cross-functional delivery teamcomprisingsoftware engineers, QA, infrastructure, and business analysts. Run structured sprint or delivery ceremonies including stand-ups, planning sessions,retrospectivesand stakeholder reviews. Provide technical oversight,overall prioritiesand direction on small software development tasks and defect resolution activities that arise during the upgrade process. Work with engineering leads to assess technical scope,identifyrisksand resolve blockersin a timely manner. Foster a collaborative, high-performance team culture with a clear focus on delivery excellence. Stakeholder Engagement Act as the primary project interface for customers during the upgrade lifecycle,maintainingstrong relationships and clear, proactive communication throughout. Collaborate closely with the Commercial Account Management team when planning upgrade timelines to ensure alignment with contractual commitments and account strategy. Support the Service Delivery Management team with upgrade scheduling,resourcingand readiness activities. Collaborate with the LS Support team to align on scope, timelines, and any cross-team dependencies, ensuring a smooth handover back to support upon project completion. Prepare and present project status reports, highlight reports and executive summaries for internal and customer audiences. Manage customer expectations effectively, escalating issues and risks appropriately andin a timely manner. Risk, Issue & Change Management Proactivelyidentify,logand manage risks and issues throughout the project lifecycle, ensuringappropriate mitigationsare in place. Own the change control process, assessing the impact of scope changes and obtaining the necessary approvals beforeproceeding. Escalate critical risks or delivery blockers to theDelivery Managers andDelivery Director with clear options and recommendations. Process & Continuous Improvement Champion consistent use of delivery processes, tooling and documentation standards across new implementation and upgrade projects. Contribute to the ongoing development and improvement of the upgrade deliverymethodology, sharing lessons learned and best practices. Identifyopportunities to reduce delivery timescales and improve the customer upgrade experience. Professional Knowledge & Experience 3+ yearsof experience in a delivery or project management role, withaexperience deliveringsoftware implementations. Demonstrabletrack recordofacting in a lead role indelivering client-facing software implementations/ upgradeson time, within scope and budget, to enterprise or large corporate clients. Experience working within a B2B SaaS or financial software product company. Strong understanding of the fullsoftwareimplementation lifecycle including discovery, requirements gathering, configuration, development management, integration, UAT, and go-live. Experience managing projects with significant software configuration and/or bespoke development components - not purely functional or change management implementations. Proven ability to manage senior client stakeholders. Familiarity with project management methodologies (Agile, Waterfall, Hybrid); PMP, PRINCE2, or equivalent certificationadvantageous. Experience managing project budgets, commercial commitments, and change-order processes. Skills Client & Stakeholder Engagement Exceptional client-facing skills with the ability to build credibility and trust quickly at senior levels. Lead structured project kick-off sessions with customers, ensuring clear alignment on deliverymethodology, project governance expectations, key milestones, and the roles and responsibilities of all parties from the outset. Able to lead executive-level governance forums, prepare board-ready status reporting, and handle difficult conversations with professionalism. Skilled at managing competing stakeholder priorities andmaintainingalignment across complex, multi-party environments. Natural communicator - able to adapt tone and content for technical and non-technical audiences alike. Delivery & Project Management Rigorous and structured approach to project planning, milestone tracking, risk management, and dependency management. Able to hold projects on track through periods of ambiguity, scope pressure, and competing priorities without losing sight of the client commitment. Experience building andmaintainingclear project governanceartefacts projectplans, RAID logs, status reports,steering meeting packs, budget reports, financial forecasts,change logs, and decision registers. Effective use of project management tooling (e.g. Jira,JIRA Plans,MS Project, Smartsheet) to track progress and provide visibility to internal and client-side stakeholders. Confident infacilitatingdiscovery workshops, requirements sessions, process mapping, and future-state design discussions. Strong ownership of project budgets, including close tracking oftimespentagainst plan, transparent reporting ofbudget usageand variances to clients, and proactive escalation of any deviations with material budget impact. Accountable for meeting revenue targets,maintainingaccurateinvoicing schedules, and resolving billing disputes ina timelymanner. Influencing & Communication Strong influencing skills - able to drive accountability internally and with clients without direct authority. Highly developed written and verbal communication skills; produces concise, professional documentation and presentations. Experience driving cultural and behavioural change in complex, regulated client environments. Skilled facilitator - able to run effective steering committees, workshops, retrospectives, and planning sessions with mixed audiences. Analytical Strong problem-solving capability; able to analyse complex delivery situations and turn insight into action. Data-driven approach to delivery management - tracks the right metrics and uses them to inform decisions and client conversations. Ability to think 80/20 and balance thorough delivery governance with pragmatism and commercial awareness. Effective and responsible use of AI tooling to support delivery management tasks. Conducts structured lessons learned sessions at key project milestones and post-delivery, engaging both internal teams and clients toidentifywhat worked well, areas for improvement, and actionable steps to embed those learnings into future delivery practice. Behaviours Customer-first mindset with a genuine commitment to delivering a positive experience. . click apply for full job details
29/05/2026
Full time
Lendscapedelivers market-leading secured lending software to financial institutions worldwide.TheLendscapeDelivery Team is seeking an experienced Project Manager to lead the delivery of customerimplementation andupgradeprojectsfor our Receivable Finance solution.This role will initially be focused on the management of upgrade projects to existingLendscapeclients, but this is expected to evolve to include new system implementations as the company's focus and structure transitions to an increasing product centric way of working and structure. In this role you will own end-to-endprojectdelivery, coordinating a cross-functional team (XFT) of engineers, QAanalystsand business stakeholders to ensure upgrades are delivered on time, within scope and to a high standard of quality. You willalsowork closely with the Commercial Account Management and Service Delivery Management teams to plan and schedule upgrade activity and will act as the primary point of contact for customers throughout the upgrade lifecycle. This is a highly collaborative, customer-facing role that requires strong delivery management skills,knowledge of softwareimplementationlifecycleand understanding of the technical landscape. Key Responsibilities Delivery Management Own the end-to-end project lifecycle for customerimplementations andupgrades of theLendscapeReceivable Finance platform, frominitialscoping through to post-go-live sign-off. Define andmaintaindetailed project plans, ensuring milestones, dependencies and risks are clearlyidentifiedand tracked. Manage multiple concurrent upgrade projects at varying stages of delivery, balancingprioritiesand resources effectively. Maintain a clear audit trail of decisions, change requests,approvalsand project outcomes. Accountable for the financial performance of each project, ensuring delivery within approved budget,maintainingaccurateETCforecasts, proactively flagging financial risks, and coordinating with the Finance team to ensuretimelyinvoicing andappropriate resolutionof any disputes. Maintain a consolidated view of all current and pipeline upgrade and implementation work, including an up-to-date delivery plan, forecast revenue reporting, and resource capacity planning, ensuring risks to either areidentifiedand escalated in a timely manner. Cross-Functional Team (XFT) Leadership Lead and coordinate a cross-functional delivery teamcomprisingsoftware engineers, QA, infrastructure, and business analysts. Run structured sprint or delivery ceremonies including stand-ups, planning sessions,retrospectivesand stakeholder reviews. Provide technical oversight,overall prioritiesand direction on small software development tasks and defect resolution activities that arise during the upgrade process. Work with engineering leads to assess technical scope,identifyrisksand resolve blockersin a timely manner. Foster a collaborative, high-performance team culture with a clear focus on delivery excellence. Stakeholder Engagement Act as the primary project interface for customers during the upgrade lifecycle,maintainingstrong relationships and clear, proactive communication throughout. Collaborate closely with the Commercial Account Management team when planning upgrade timelines to ensure alignment with contractual commitments and account strategy. Support the Service Delivery Management team with upgrade scheduling,resourcingand readiness activities. Collaborate with the LS Support team to align on scope, timelines, and any cross-team dependencies, ensuring a smooth handover back to support upon project completion. Prepare and present project status reports, highlight reports and executive summaries for internal and customer audiences. Manage customer expectations effectively, escalating issues and risks appropriately andin a timely manner. Risk, Issue & Change Management Proactivelyidentify,logand manage risks and issues throughout the project lifecycle, ensuringappropriate mitigationsare in place. Own the change control process, assessing the impact of scope changes and obtaining the necessary approvals beforeproceeding. Escalate critical risks or delivery blockers to theDelivery Managers andDelivery Director with clear options and recommendations. Process & Continuous Improvement Champion consistent use of delivery processes, tooling and documentation standards across new implementation and upgrade projects. Contribute to the ongoing development and improvement of the upgrade deliverymethodology, sharing lessons learned and best practices. Identifyopportunities to reduce delivery timescales and improve the customer upgrade experience. Professional Knowledge & Experience 3+ yearsof experience in a delivery or project management role, withaexperience deliveringsoftware implementations. Demonstrabletrack recordofacting in a lead role indelivering client-facing software implementations/ upgradeson time, within scope and budget, to enterprise or large corporate clients. Experience working within a B2B SaaS or financial software product company. Strong understanding of the fullsoftwareimplementation lifecycle including discovery, requirements gathering, configuration, development management, integration, UAT, and go-live. Experience managing projects with significant software configuration and/or bespoke development components - not purely functional or change management implementations. Proven ability to manage senior client stakeholders. Familiarity with project management methodologies (Agile, Waterfall, Hybrid); PMP, PRINCE2, or equivalent certificationadvantageous. Experience managing project budgets, commercial commitments, and change-order processes. Skills Client & Stakeholder Engagement Exceptional client-facing skills with the ability to build credibility and trust quickly at senior levels. Lead structured project kick-off sessions with customers, ensuring clear alignment on deliverymethodology, project governance expectations, key milestones, and the roles and responsibilities of all parties from the outset. Able to lead executive-level governance forums, prepare board-ready status reporting, and handle difficult conversations with professionalism. Skilled at managing competing stakeholder priorities andmaintainingalignment across complex, multi-party environments. Natural communicator - able to adapt tone and content for technical and non-technical audiences alike. Delivery & Project Management Rigorous and structured approach to project planning, milestone tracking, risk management, and dependency management. Able to hold projects on track through periods of ambiguity, scope pressure, and competing priorities without losing sight of the client commitment. Experience building andmaintainingclear project governanceartefacts projectplans, RAID logs, status reports,steering meeting packs, budget reports, financial forecasts,change logs, and decision registers. Effective use of project management tooling (e.g. Jira,JIRA Plans,MS Project, Smartsheet) to track progress and provide visibility to internal and client-side stakeholders. Confident infacilitatingdiscovery workshops, requirements sessions, process mapping, and future-state design discussions. Strong ownership of project budgets, including close tracking oftimespentagainst plan, transparent reporting ofbudget usageand variances to clients, and proactive escalation of any deviations with material budget impact. Accountable for meeting revenue targets,maintainingaccurateinvoicing schedules, and resolving billing disputes ina timelymanner. Influencing & Communication Strong influencing skills - able to drive accountability internally and with clients without direct authority. Highly developed written and verbal communication skills; produces concise, professional documentation and presentations. Experience driving cultural and behavioural change in complex, regulated client environments. Skilled facilitator - able to run effective steering committees, workshops, retrospectives, and planning sessions with mixed audiences. Analytical Strong problem-solving capability; able to analyse complex delivery situations and turn insight into action. Data-driven approach to delivery management - tracks the right metrics and uses them to inform decisions and client conversations. Ability to think 80/20 and balance thorough delivery governance with pragmatism and commercial awareness. Effective and responsible use of AI tooling to support delivery management tasks. Conducts structured lessons learned sessions at key project milestones and post-delivery, engaging both internal teams and clients toidentifywhat worked well, areas for improvement, and actionable steps to embed those learnings into future delivery practice. Behaviours Customer-first mindset with a genuine commitment to delivering a positive experience. . click apply for full job details
Hybrid EMEA Deal Desk Strategist (SaaS)
SLAMcore
Location London Employment Type Full time Location Type Hybrid Department Commercial Revenue Operations Deal Strategy About the role The Deal Strategy Analyst is a commercial operator embedded in Synthesia's Revenue Operations function. This is a deal desk role with depth - you'll partner directly with AE/CSMs, Sales leadership, Finance, and Legal across the EMEA region to structure, price, and approve deals that are commercially sound, operationally clean, and built to close. You will support the deal review process for EMEA: from first submission through approval routing, exception triage, and post-signature hygiene. You're a day to day partner to AE/CSMs on standard deals, escalating non standard structures to senior team members. We are looking for someone with strong technical foundations - Salesforce fluency, revenue recognition awareness, and comfort working in CPQ environments - alongside developing commercial judgement and a willingness to learn the craft of deal structuring. What You'll Do: Deal Review & Structuring Review deal submissions from EMEA AE/CSMs for compliance with pricing policy, discount schedules, and approval thresholds - approving standard deals and routing exceptions to senior reviewers Support modelling of multi year, multi product deals - building ARR, TCV, and per seat/platform fee scenarios under the guidance of senior team members Spot common commercial risks in deal structures and flag them to senior team members or the Manager for review Triage exception requests, gather supporting context from the AE/CSM, and prepare them for review by senior team members with clear documentation Commercial Operations & Systems Manage deal data integrity in Salesforce - ensuring opportunity records, pricing fields, and approval audit trails are accurate and complete Work within DealHub (CPQ) to validate deal configurations, flag misconfigurations, and elevate system issues during the deal review workflow Support ARR and revenue recognition hygiene by flagging deal structures that may create recognition complexity for senior review Assist with maintaining Deal Desk playbooks, floor pricing references, and discount schedule documentation Stakeholder Partnership Act as a first point of contact for EMEA AE/CSMs on standard commercial queries and deal submission questions, escalating senior or complex requests as needed Coordinate with Finance and Legal on routine deal questions, escalating non standard commercial terms or booking issues to senior team members Communicate approval decisions clearly - explaining the why, not just the outcome, and building AE/CSM trust through consistency and speed Managing inbound deal desk cases from the EMEA field - triaging requests from AE/CSMs via the shared deal desk mailbox, tracking case status, and ensuring SLAs are met for standard submissions Process Ownership Maintain deal log accuracy, hit SLAs consistently, and surface observations on recurring approval patterns to the Manager Flag recurring exceptions to the Director that may signal a gap in the approval framework Help roll out new commercial policies into the EMEA field by maintaining documentation and supporting enablement sessions Experience & Technical Skills At least 2 years of experience in a Deal Desk, Sales Operations, Revenue Operations, or commercial finance role in a B2B SaaS company Hands on Salesforce experience - you can navigate opportunity records, run reports, and maintain deal data accuracy without hand holding Familiarity with CPQ systems (DealHub, Salesforce CPQ, or similar) - you understand how deal configurations map to pricing outputs Working knowledge of revenue recognition principles (ASC 606 / IFRS 15) - enough to identify when a deal structure creates a recognition issue and elevate appropriately Comfort building and interpreting deal models in Excel or Google Sheets - ARR/TCV splits, multi year commit scenarios, discount waterfall logic What You'll Bring Working understanding of SaaS commercial mechanics: ARR, TCV, per seat pricing, platform fees, multi year discounting. Clear, confident communicator - comfortable fielding questions from AE/CSMs and asking for help when a deal is outside your remit. Highly organised with a low error rate on repetitive, process driven tasks. Proactive by default - you flag problems early rather than waiting to be asked. EMEA based and comfortable spanning UK, DACH, Nordics, and broader European deal cycles. Nice to Have Experience with CLM platforms (Ironclad, LinkSquares, Luminance, or similar) Exposure to AWS Marketplace or other cloud marketplace deal mechanics Experience supporting a Deal Desk or RevOps tooling implementation Familiarity with NetSuite for order management or billing workflows Knowledge of EMEA specific commercial nuances: GDPR data processing terms, EU procurement cycles, local PO and invoicing requirements Benefits A competitive salary + stock options in our fast growing Series E start up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market defining product. UK Benefits (for region specific, see here)
27/05/2026
Full time
Location London Employment Type Full time Location Type Hybrid Department Commercial Revenue Operations Deal Strategy About the role The Deal Strategy Analyst is a commercial operator embedded in Synthesia's Revenue Operations function. This is a deal desk role with depth - you'll partner directly with AE/CSMs, Sales leadership, Finance, and Legal across the EMEA region to structure, price, and approve deals that are commercially sound, operationally clean, and built to close. You will support the deal review process for EMEA: from first submission through approval routing, exception triage, and post-signature hygiene. You're a day to day partner to AE/CSMs on standard deals, escalating non standard structures to senior team members. We are looking for someone with strong technical foundations - Salesforce fluency, revenue recognition awareness, and comfort working in CPQ environments - alongside developing commercial judgement and a willingness to learn the craft of deal structuring. What You'll Do: Deal Review & Structuring Review deal submissions from EMEA AE/CSMs for compliance with pricing policy, discount schedules, and approval thresholds - approving standard deals and routing exceptions to senior reviewers Support modelling of multi year, multi product deals - building ARR, TCV, and per seat/platform fee scenarios under the guidance of senior team members Spot common commercial risks in deal structures and flag them to senior team members or the Manager for review Triage exception requests, gather supporting context from the AE/CSM, and prepare them for review by senior team members with clear documentation Commercial Operations & Systems Manage deal data integrity in Salesforce - ensuring opportunity records, pricing fields, and approval audit trails are accurate and complete Work within DealHub (CPQ) to validate deal configurations, flag misconfigurations, and elevate system issues during the deal review workflow Support ARR and revenue recognition hygiene by flagging deal structures that may create recognition complexity for senior review Assist with maintaining Deal Desk playbooks, floor pricing references, and discount schedule documentation Stakeholder Partnership Act as a first point of contact for EMEA AE/CSMs on standard commercial queries and deal submission questions, escalating senior or complex requests as needed Coordinate with Finance and Legal on routine deal questions, escalating non standard commercial terms or booking issues to senior team members Communicate approval decisions clearly - explaining the why, not just the outcome, and building AE/CSM trust through consistency and speed Managing inbound deal desk cases from the EMEA field - triaging requests from AE/CSMs via the shared deal desk mailbox, tracking case status, and ensuring SLAs are met for standard submissions Process Ownership Maintain deal log accuracy, hit SLAs consistently, and surface observations on recurring approval patterns to the Manager Flag recurring exceptions to the Director that may signal a gap in the approval framework Help roll out new commercial policies into the EMEA field by maintaining documentation and supporting enablement sessions Experience & Technical Skills At least 2 years of experience in a Deal Desk, Sales Operations, Revenue Operations, or commercial finance role in a B2B SaaS company Hands on Salesforce experience - you can navigate opportunity records, run reports, and maintain deal data accuracy without hand holding Familiarity with CPQ systems (DealHub, Salesforce CPQ, or similar) - you understand how deal configurations map to pricing outputs Working knowledge of revenue recognition principles (ASC 606 / IFRS 15) - enough to identify when a deal structure creates a recognition issue and elevate appropriately Comfort building and interpreting deal models in Excel or Google Sheets - ARR/TCV splits, multi year commit scenarios, discount waterfall logic What You'll Bring Working understanding of SaaS commercial mechanics: ARR, TCV, per seat pricing, platform fees, multi year discounting. Clear, confident communicator - comfortable fielding questions from AE/CSMs and asking for help when a deal is outside your remit. Highly organised with a low error rate on repetitive, process driven tasks. Proactive by default - you flag problems early rather than waiting to be asked. EMEA based and comfortable spanning UK, DACH, Nordics, and broader European deal cycles. Nice to Have Experience with CLM platforms (Ironclad, LinkSquares, Luminance, or similar) Exposure to AWS Marketplace or other cloud marketplace deal mechanics Experience supporting a Deal Desk or RevOps tooling implementation Familiarity with NetSuite for order management or billing workflows Knowledge of EMEA specific commercial nuances: GDPR data processing terms, EU procurement cycles, local PO and invoicing requirements Benefits A competitive salary + stock options in our fast growing Series E start up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market defining product. UK Benefits (for region specific, see here)
Senior Business Analyst - Finance Transformation
Economist-Group-
Senior Business Analyst - Finance Transformation London - Commercial Who we are We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and businesses in 170 countries through our three businesses, The Economist, Economist Enterprise and Economist Education, which uphold our global reputation for excellence and integrity. Who we are The Economist is a leading source of analysis on international business and world affairs, published weekly in print and digital editions, and daily through our Espresso app and We deliver our information through a range of formats, from newspapers and magazines to conferences, films and digital editions. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. Headquartered in London, The Economist Group has offices and people across the globe, and is valued by its customers for its world-class insights and rigorous analysis. We have individual and corporate customers for our analysis, data and educational offerings. We value individuals who think differently and can challenge the status quo. What we're looking for The Economist Group is embarking on a programme to replace our core Finance platform. Our approach is to prioritise simplifying our current processes and ensure our workflows and data structures are clean before we transition. This foundational work is critical to ensuring accurate and streamlined operations sit at the heart of our commercial engine as well as allowing us to take advantage of the emergence of AI in financial platforms. This role will primarily focus on B2B Revenue, specifically how Salesforce and our Advertising platforms capture and feed data into our finance systems and processes. We are looking for an experienced Senior Business Analyst to collaborate with Finance and Sales Enablement teams to investigate and evaluate the B2B Sales workflows, Salesforce and Media platform data architecture to determine their fit for downstream financial accuracy, billing, and month-end reporting. While this role will primarily focus on B2B revenue flows, you will collaborate across other workstreams. This role will be central in identifying which workflows should be re-engineered and implemented now to drive immediate efficiencies, versus which elements should be scoped but held for the future ERP implementation. The successful candidate will be a skilled navigator of complex stakeholder landscapes. You will collaborate with a wide range of business and finance stakeholders to build a consensus for change and approach. Rather than being embedded in deep technical delivery, your focus will be on defining the high-level requirements and changes to feed into other product and engineering teams for execution. We need someone who can align commercial requirements with clear financial controls. You must be comfortable working at a strategic level to validate the business challenge and mapping data assets and structures to ensure that when we migrate to a new ERP, the upstream data from Salesforce is clean, reliable, and optimized. Accountabilities How you will contribute: Process Diagnostic: Lead the end-to-end confirmation of current B2B sales-to-finance workflows, specifically identifying where Salesforce data entry currently requires manual finance workarounds in our legacy PeopleSoft environment. Strategic "Fix vs. Hold" Recommendations: Critically evaluate complex B2B workflows to determine which should be "cleaned up" immediately as a "no-regrets" move to drive efficiency today, versus those that should be documented and held as requirements for the future ERP implementation. Cross-Functional Stakeholder Alignment: Facilitate engagement across a wide range of business stakeholders and build consensus on future processes that bridge the gap between commercial activity and financial integrity. Requirement Elicitation: Elicit business and finance requirements from Business and Finance teams, either documenting for the future ERP implementation or handing off to Engineering teams for immediate execution. Data Lineage & Integrity Mapping: Investigate the relationship between Sales workflows and Salesforce data objects and downstream Finance activities including billing, revenue recognition, customer management to ensure accuracy and clean data flows. AI Transformation potential: Experience in process re-engineering that takes advantage of AI capabilities whilst maintaining suitable finance process and audit rigor. Transformation mindset: Bring a transformation mindset to an area of potential by leading creative discussions to unblock stuck thinking and reimagine the future state. Impact Assessment & Risk Mitigation: Conduct analysis on how proposed upstream changes affect financial controls and auditability, ensuring we don't "double-fix" processes or create migration risks for the future ERP. Experience, skills and professional attributes To succeed in this role it would be an advantage if you possess: Finance Transformation: Experience in the pre-implementation or process optimization phase of a Finance Transformation, ideally involving the replacement of legacy ERP systems. Salesforce & B2B Domain Expertise: Experience with Salesforce B2B workflows and an understanding of how commercial CRM data capture impacts downstream General Ledger and billing functions. Strategic Process Design: A track record of identifying "no-regrets" process efficiencies in complex, manual environments and making data-driven recommendations for immediate vs. future state implementation. Adept Stakeholder Navigator: Expert ability to co-ordinate a diverse stakeholder map with diverse agendas and priorities towards decisions in the business interest. Requirement Elicitation: Expert in eliciting business requirements with clear value links to both business strategy and finance needs Strategic Adaptability: The ability to work effectively in a high-level, strategy-focused role while the wider programme manages simultaneous RFP and business case workstreams. Please note: this is a 12-month fixed-term contract (FTC) Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more. We are committed to building and retaining a diverse and inclusive workforce.
26/05/2026
Full time
Senior Business Analyst - Finance Transformation London - Commercial Who we are We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and businesses in 170 countries through our three businesses, The Economist, Economist Enterprise and Economist Education, which uphold our global reputation for excellence and integrity. Who we are The Economist is a leading source of analysis on international business and world affairs, published weekly in print and digital editions, and daily through our Espresso app and We deliver our information through a range of formats, from newspapers and magazines to conferences, films and digital editions. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. Headquartered in London, The Economist Group has offices and people across the globe, and is valued by its customers for its world-class insights and rigorous analysis. We have individual and corporate customers for our analysis, data and educational offerings. We value individuals who think differently and can challenge the status quo. What we're looking for The Economist Group is embarking on a programme to replace our core Finance platform. Our approach is to prioritise simplifying our current processes and ensure our workflows and data structures are clean before we transition. This foundational work is critical to ensuring accurate and streamlined operations sit at the heart of our commercial engine as well as allowing us to take advantage of the emergence of AI in financial platforms. This role will primarily focus on B2B Revenue, specifically how Salesforce and our Advertising platforms capture and feed data into our finance systems and processes. We are looking for an experienced Senior Business Analyst to collaborate with Finance and Sales Enablement teams to investigate and evaluate the B2B Sales workflows, Salesforce and Media platform data architecture to determine their fit for downstream financial accuracy, billing, and month-end reporting. While this role will primarily focus on B2B revenue flows, you will collaborate across other workstreams. This role will be central in identifying which workflows should be re-engineered and implemented now to drive immediate efficiencies, versus which elements should be scoped but held for the future ERP implementation. The successful candidate will be a skilled navigator of complex stakeholder landscapes. You will collaborate with a wide range of business and finance stakeholders to build a consensus for change and approach. Rather than being embedded in deep technical delivery, your focus will be on defining the high-level requirements and changes to feed into other product and engineering teams for execution. We need someone who can align commercial requirements with clear financial controls. You must be comfortable working at a strategic level to validate the business challenge and mapping data assets and structures to ensure that when we migrate to a new ERP, the upstream data from Salesforce is clean, reliable, and optimized. Accountabilities How you will contribute: Process Diagnostic: Lead the end-to-end confirmation of current B2B sales-to-finance workflows, specifically identifying where Salesforce data entry currently requires manual finance workarounds in our legacy PeopleSoft environment. Strategic "Fix vs. Hold" Recommendations: Critically evaluate complex B2B workflows to determine which should be "cleaned up" immediately as a "no-regrets" move to drive efficiency today, versus those that should be documented and held as requirements for the future ERP implementation. Cross-Functional Stakeholder Alignment: Facilitate engagement across a wide range of business stakeholders and build consensus on future processes that bridge the gap between commercial activity and financial integrity. Requirement Elicitation: Elicit business and finance requirements from Business and Finance teams, either documenting for the future ERP implementation or handing off to Engineering teams for immediate execution. Data Lineage & Integrity Mapping: Investigate the relationship between Sales workflows and Salesforce data objects and downstream Finance activities including billing, revenue recognition, customer management to ensure accuracy and clean data flows. AI Transformation potential: Experience in process re-engineering that takes advantage of AI capabilities whilst maintaining suitable finance process and audit rigor. Transformation mindset: Bring a transformation mindset to an area of potential by leading creative discussions to unblock stuck thinking and reimagine the future state. Impact Assessment & Risk Mitigation: Conduct analysis on how proposed upstream changes affect financial controls and auditability, ensuring we don't "double-fix" processes or create migration risks for the future ERP. Experience, skills and professional attributes To succeed in this role it would be an advantage if you possess: Finance Transformation: Experience in the pre-implementation or process optimization phase of a Finance Transformation, ideally involving the replacement of legacy ERP systems. Salesforce & B2B Domain Expertise: Experience with Salesforce B2B workflows and an understanding of how commercial CRM data capture impacts downstream General Ledger and billing functions. Strategic Process Design: A track record of identifying "no-regrets" process efficiencies in complex, manual environments and making data-driven recommendations for immediate vs. future state implementation. Adept Stakeholder Navigator: Expert ability to co-ordinate a diverse stakeholder map with diverse agendas and priorities towards decisions in the business interest. Requirement Elicitation: Expert in eliciting business requirements with clear value links to both business strategy and finance needs Strategic Adaptability: The ability to work effectively in a high-level, strategy-focused role while the wider programme manages simultaneous RFP and business case workstreams. Please note: this is a 12-month fixed-term contract (FTC) Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more. We are committed to building and retaining a diverse and inclusive workforce.
Deal Strategy Analyst - EMEA
SLAMcore
Location London Employment Type Full time Location Type Hybrid Department Commercial Revenue Operations Deal Strategy About the role The Deal Strategy Analyst is a commercial operator embedded in Synthesia's Revenue Operations function. This is a deal desk role with depth - you'll partner directly with AE/CSMs, Sales leadership, Finance, and Legal across the EMEA region to structure, price, and approve deals that are commercially sound, operationally clean, and built to close. You will support the deal review process for EMEA: from first submission through approval routing, exception triage, and post-signature hygiene. You're a day to day partner to AE/CSMs on standard deals, escalating non standard structures to senior team members. We are looking for someone with strong technical foundations - Salesforce fluency, revenue recognition awareness, and comfort working in CPQ environments - alongside developing commercial judgement and a willingness to learn the craft of deal structuring. What You'll Do: Deal Review & Structuring Review deal submissions from EMEA AE/CSMs for compliance with pricing policy, discount schedules, and approval thresholds - approving standard deals and routing exceptions to senior reviewers Support modelling of multi year, multi product deals - building ARR, TCV, and per seat/platform fee scenarios under the guidance of senior team members Spot common commercial risks in deal structures and flag them to senior team members or the Manager for review Triage exception requests, gather supporting context from the AE/CSM, and prepare them for review by senior team members with clear documentation Commercial Operations & Systems Manage deal data integrity in Salesforce - ensuring opportunity records, pricing fields, and approval audit trails are accurate and complete Work within DealHub (CPQ) to validate deal configurations, flag misconfigurations, and elevate system issues during the deal review workflow Support ARR and revenue recognition hygiene by flagging deal structures that may create recognition complexity for senior review Assist with maintaining Deal Desk playbooks, floor pricing references, and discount schedule documentation Stakeholder Partnership Act as a first point of contact for EMEA AE/CSMs on standard commercial queries and deal submission questions, escalating senior or complex requests as needed Coordinate with Finance and Legal on routine deal questions, escalating non standard commercial terms or booking issues to senior team members Communicate approval decisions clearly - explaining the why, not just the outcome, and building AE/CSM trust through consistency and speed Managing inbound deal desk cases from the EMEA field - triaging requests from AE/CSMs via the shared deal desk mailbox, tracking case status, and ensuring SLAs are met for standard submissions Process Ownership Maintain deal log accuracy, hit SLAs consistently, and surface observations on recurring approval patterns to the Manager Flag recurring exceptions to the Director that may signal a gap in the approval framework Help roll out new commercial policies into the EMEA field by maintaining documentation and supporting enablement sessions Experience & Technical Skills At least 2 years of experience in a Deal Desk, Sales Operations, Revenue Operations, or commercial finance role in a B2B SaaS company Hands on Salesforce experience - you can navigate opportunity records, run reports, and maintain deal data accuracy without hand holding Familiarity with CPQ systems (DealHub, Salesforce CPQ, or similar) - you understand how deal configurations map to pricing outputs Working knowledge of revenue recognition principles (ASC 606 / IFRS 15) - enough to identify when a deal structure creates a recognition issue and elevate appropriately Comfort building and interpreting deal models in Excel or Google Sheets - ARR/TCV splits, multi year commit scenarios, discount waterfall logic What You'll Bring Working understanding of SaaS commercial mechanics: ARR, TCV, per seat pricing, platform fees, multi year discounting. Clear, confident communicator - comfortable fielding questions from AE/CSMs and asking for help when a deal is outside your remit. Highly organised with a low error rate on repetitive, process driven tasks. Proactive by default - you flag problems early rather than waiting to be asked. EMEA based and comfortable spanning UK, DACH, Nordics, and broader European deal cycles. Nice to Have Experience with CLM platforms (Ironclad, LinkSquares, Luminance, or similar) Exposure to AWS Marketplace or other cloud marketplace deal mechanics Experience supporting a Deal Desk or RevOps tooling implementation Familiarity with NetSuite for order management or billing workflows Knowledge of EMEA specific commercial nuances: GDPR data processing terms, EU procurement cycles, local PO and invoicing requirements Benefits A competitive salary + stock options in our fast growing Series E start up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market defining product. UK Benefits (for region specific, see here)
26/05/2026
Full time
Location London Employment Type Full time Location Type Hybrid Department Commercial Revenue Operations Deal Strategy About the role The Deal Strategy Analyst is a commercial operator embedded in Synthesia's Revenue Operations function. This is a deal desk role with depth - you'll partner directly with AE/CSMs, Sales leadership, Finance, and Legal across the EMEA region to structure, price, and approve deals that are commercially sound, operationally clean, and built to close. You will support the deal review process for EMEA: from first submission through approval routing, exception triage, and post-signature hygiene. You're a day to day partner to AE/CSMs on standard deals, escalating non standard structures to senior team members. We are looking for someone with strong technical foundations - Salesforce fluency, revenue recognition awareness, and comfort working in CPQ environments - alongside developing commercial judgement and a willingness to learn the craft of deal structuring. What You'll Do: Deal Review & Structuring Review deal submissions from EMEA AE/CSMs for compliance with pricing policy, discount schedules, and approval thresholds - approving standard deals and routing exceptions to senior reviewers Support modelling of multi year, multi product deals - building ARR, TCV, and per seat/platform fee scenarios under the guidance of senior team members Spot common commercial risks in deal structures and flag them to senior team members or the Manager for review Triage exception requests, gather supporting context from the AE/CSM, and prepare them for review by senior team members with clear documentation Commercial Operations & Systems Manage deal data integrity in Salesforce - ensuring opportunity records, pricing fields, and approval audit trails are accurate and complete Work within DealHub (CPQ) to validate deal configurations, flag misconfigurations, and elevate system issues during the deal review workflow Support ARR and revenue recognition hygiene by flagging deal structures that may create recognition complexity for senior review Assist with maintaining Deal Desk playbooks, floor pricing references, and discount schedule documentation Stakeholder Partnership Act as a first point of contact for EMEA AE/CSMs on standard commercial queries and deal submission questions, escalating senior or complex requests as needed Coordinate with Finance and Legal on routine deal questions, escalating non standard commercial terms or booking issues to senior team members Communicate approval decisions clearly - explaining the why, not just the outcome, and building AE/CSM trust through consistency and speed Managing inbound deal desk cases from the EMEA field - triaging requests from AE/CSMs via the shared deal desk mailbox, tracking case status, and ensuring SLAs are met for standard submissions Process Ownership Maintain deal log accuracy, hit SLAs consistently, and surface observations on recurring approval patterns to the Manager Flag recurring exceptions to the Director that may signal a gap in the approval framework Help roll out new commercial policies into the EMEA field by maintaining documentation and supporting enablement sessions Experience & Technical Skills At least 2 years of experience in a Deal Desk, Sales Operations, Revenue Operations, or commercial finance role in a B2B SaaS company Hands on Salesforce experience - you can navigate opportunity records, run reports, and maintain deal data accuracy without hand holding Familiarity with CPQ systems (DealHub, Salesforce CPQ, or similar) - you understand how deal configurations map to pricing outputs Working knowledge of revenue recognition principles (ASC 606 / IFRS 15) - enough to identify when a deal structure creates a recognition issue and elevate appropriately Comfort building and interpreting deal models in Excel or Google Sheets - ARR/TCV splits, multi year commit scenarios, discount waterfall logic What You'll Bring Working understanding of SaaS commercial mechanics: ARR, TCV, per seat pricing, platform fees, multi year discounting. Clear, confident communicator - comfortable fielding questions from AE/CSMs and asking for help when a deal is outside your remit. Highly organised with a low error rate on repetitive, process driven tasks. Proactive by default - you flag problems early rather than waiting to be asked. EMEA based and comfortable spanning UK, DACH, Nordics, and broader European deal cycles. Nice to Have Experience with CLM platforms (Ironclad, LinkSquares, Luminance, or similar) Exposure to AWS Marketplace or other cloud marketplace deal mechanics Experience supporting a Deal Desk or RevOps tooling implementation Familiarity with NetSuite for order management or billing workflows Knowledge of EMEA specific commercial nuances: GDPR data processing terms, EU procurement cycles, local PO and invoicing requirements Benefits A competitive salary + stock options in our fast growing Series E start up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market defining product. UK Benefits (for region specific, see here)

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