Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Job Title: Deskside Technician Salary: £28k Hours: 40 hours (9 till 5) Location: Blackburn Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer's process and procedures. Positively promote the IT Team to develop the team profile and that of the wider IT function. Participate in internal meetings, as required, in order to share and develop knowledge and best practice. Provide 'end to end' ownership of all incidents and service requests in order to ensure that problems are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build and maintain strong and effective relationships with business users to ensure that service delivery meets their expectations. Ensure that high standards of service are maintained and improved upon to ensure continuous improvement. Investigate and resolve common desktop issues in order to ensure business continuity Thoroughly investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. Organised and able to prioritise workloads and workflows. Approachable and demonstrate outstanding customer service skills. Self-starter who can help to formulate tactical plans to achieve department strategy. Experience: Experience within the customers related industry Previous experience of working within a multi-vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Previously worked within a Desk Side environment and understand ITIL best practice Qualifications: ITIL Foundation Microsoft Office/Windows 10/365 CompTIA A+ If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
09/05/2025
Full time
Job Title: Deskside Technician Salary: £28k Hours: 40 hours (9 till 5) Location: Blackburn Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer's process and procedures. Positively promote the IT Team to develop the team profile and that of the wider IT function. Participate in internal meetings, as required, in order to share and develop knowledge and best practice. Provide 'end to end' ownership of all incidents and service requests in order to ensure that problems are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build and maintain strong and effective relationships with business users to ensure that service delivery meets their expectations. Ensure that high standards of service are maintained and improved upon to ensure continuous improvement. Investigate and resolve common desktop issues in order to ensure business continuity Thoroughly investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. Organised and able to prioritise workloads and workflows. Approachable and demonstrate outstanding customer service skills. Self-starter who can help to formulate tactical plans to achieve department strategy. Experience: Experience within the customers related industry Previous experience of working within a multi-vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Previously worked within a Desk Side environment and understand ITIL best practice Qualifications: ITIL Foundation Microsoft Office/Windows 10/365 CompTIA A+ If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
An exciting opportunity has arisen for an IT Support Engineer with 5 years' experience to join a well-established estate agency. This role offers excellent benefits and a competitive salary. As an IT Support Engineer, you will troubleshoot complex technical issues and ensure users benefit from smooth, reliable IT support. You will be based full-time in Horsham, with one day per week required on-site in Frindsbury (ME2 4FX). You will be responsible for: Delivering advanced technical support to both on-site and remote users. Troubleshooting a variety of IT hardware and software issues across PCs, laptops, and mobile devices. Managing, maintaining, and optimising Windows operating systems (10/11). Installing, configuring, and supporting the organisation's PC and laptop infrastructure. Responding to support requests across various office locations throughout the Southeast. What we are looking for: Previously worked as an IT Support Engineer, IT Support Technician, IT Support Specialist, 2nd Line Support Engineer, Support Engineer, IT Engineer, IT Technician, IT Specialist, 2nd Line Engineer, 3rd Line Engineer or in a similar role. At least 5 years' experience providing end-user support within a Microsoft-based environment. Background in resolving complex technical issues. Excellent knowledge of Microsoft Windows environments (Windows 10/11) and core networking principles. Valid UK driving licence. What's on offer: Competitive salary 33 days holiday plus birthday off Pension scheme Employee assistance programme Structured career development with access to training and certifications Apply now for this exceptional IT Support Engineer opportunity to work with a dynamic team and further enhance your career.
09/05/2025
Full time
An exciting opportunity has arisen for an IT Support Engineer with 5 years' experience to join a well-established estate agency. This role offers excellent benefits and a competitive salary. As an IT Support Engineer, you will troubleshoot complex technical issues and ensure users benefit from smooth, reliable IT support. You will be based full-time in Horsham, with one day per week required on-site in Frindsbury (ME2 4FX). You will be responsible for: Delivering advanced technical support to both on-site and remote users. Troubleshooting a variety of IT hardware and software issues across PCs, laptops, and mobile devices. Managing, maintaining, and optimising Windows operating systems (10/11). Installing, configuring, and supporting the organisation's PC and laptop infrastructure. Responding to support requests across various office locations throughout the Southeast. What we are looking for: Previously worked as an IT Support Engineer, IT Support Technician, IT Support Specialist, 2nd Line Support Engineer, Support Engineer, IT Engineer, IT Technician, IT Specialist, 2nd Line Engineer, 3rd Line Engineer or in a similar role. At least 5 years' experience providing end-user support within a Microsoft-based environment. Background in resolving complex technical issues. Excellent knowledge of Microsoft Windows environments (Windows 10/11) and core networking principles. Valid UK driving licence. What's on offer: Competitive salary 33 days holiday plus birthday off Pension scheme Employee assistance programme Structured career development with access to training and certifications Apply now for this exceptional IT Support Engineer opportunity to work with a dynamic team and further enhance your career.
Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada. This role supports our commercial and residential customers while providing World Class customer service. They work directly with and support our Branch Managers, Technicians and other members of the Support Services team to ensure customer satisfaction is met in all areas. Setting up new contracts and jobs, providing client portal support, distributing invoices with supporting documentation and following up on any client questions and/or concerns as it relates to invoicing or account changes. They are the support for both our internal and external customers so it is imperative that they possess excellent customer service skills, are able to manage self, troubleshoot independently and maintain positive relationships. This is an on-site role based out of our office in Victoria, BC. Responsibilities: Data entry of new contracts, job sales, and product sales into our CRM software Upload and file copies of contracts for new customers Customer account maintenance. Contact updates, changes to billing, PO's, etc. Daily and consolidated month end invoicing Process and apply credit memos as required. Ensure accuracy in our invoice process, ensuring all relevant data is correct Upload invoices into customer 3rd party portals. Print, sort and mail daily invoice runs as required Ensure month-end procedures are followed and deadlines met. All invoicing must be completed by the last business day of the month Create reports in Excel to provide to customers with special requests monthly Verify accuracy of service work tickets and post in CRM Process credit cards in CRM as required Assisting to resolve customer disputes with the accounts receivable team Submit all vendor invoices for the branch into Coupa for payment processing Monitor weekly uncommitted reports with Branch Managers to ensure route and invoicing completion Compile production and sales commissions reports to review with Branch Managers Assist Sales Reps and the Operations team with looking up customer info in CRM. Track business and technician licenses for expiry/renewal Assemble logbooks (info binders) for customers as required Shipping/receiving Additional responsibilities as assigned Salary range: $19-$20.50/Hr. Minimum Requirements: 2+ years of Admin experience in a fast-paced professional environment Demonstrated proficiency with Microsoft Word, Excel and Power-Point Have knowledge of Google Suite. Ex. Google Docs, Drives, Gmail, Calendars Able to learn and use multiple computer systems Knowledge of Vendor Portals is an asset Excellent proof-reading abilities Strong analytical skills and attention to detail Able to multitask in a fast-paced environment Prioritise work without direct supervision Strong communication (verbal and written) Able to exercise tact and diplomacy when dealing with others Strong work ethic, punctual and maintain a professional demeanour A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience. Great benefits - Medical, Dental, and Vision Employer-matched RRSP program up to 3.5% of your base salary per year Paid sick and vacation days Short and long-term disability Life Insurance Rentokil-Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil-Terminix Steritech is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.
08/05/2025
Full time
Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada. This role supports our commercial and residential customers while providing World Class customer service. They work directly with and support our Branch Managers, Technicians and other members of the Support Services team to ensure customer satisfaction is met in all areas. Setting up new contracts and jobs, providing client portal support, distributing invoices with supporting documentation and following up on any client questions and/or concerns as it relates to invoicing or account changes. They are the support for both our internal and external customers so it is imperative that they possess excellent customer service skills, are able to manage self, troubleshoot independently and maintain positive relationships. This is an on-site role based out of our office in Victoria, BC. Responsibilities: Data entry of new contracts, job sales, and product sales into our CRM software Upload and file copies of contracts for new customers Customer account maintenance. Contact updates, changes to billing, PO's, etc. Daily and consolidated month end invoicing Process and apply credit memos as required. Ensure accuracy in our invoice process, ensuring all relevant data is correct Upload invoices into customer 3rd party portals. Print, sort and mail daily invoice runs as required Ensure month-end procedures are followed and deadlines met. All invoicing must be completed by the last business day of the month Create reports in Excel to provide to customers with special requests monthly Verify accuracy of service work tickets and post in CRM Process credit cards in CRM as required Assisting to resolve customer disputes with the accounts receivable team Submit all vendor invoices for the branch into Coupa for payment processing Monitor weekly uncommitted reports with Branch Managers to ensure route and invoicing completion Compile production and sales commissions reports to review with Branch Managers Assist Sales Reps and the Operations team with looking up customer info in CRM. Track business and technician licenses for expiry/renewal Assemble logbooks (info binders) for customers as required Shipping/receiving Additional responsibilities as assigned Salary range: $19-$20.50/Hr. Minimum Requirements: 2+ years of Admin experience in a fast-paced professional environment Demonstrated proficiency with Microsoft Word, Excel and Power-Point Have knowledge of Google Suite. Ex. Google Docs, Drives, Gmail, Calendars Able to learn and use multiple computer systems Knowledge of Vendor Portals is an asset Excellent proof-reading abilities Strong analytical skills and attention to detail Able to multitask in a fast-paced environment Prioritise work without direct supervision Strong communication (verbal and written) Able to exercise tact and diplomacy when dealing with others Strong work ethic, punctual and maintain a professional demeanour A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience. Great benefits - Medical, Dental, and Vision Employer-matched RRSP program up to 3.5% of your base salary per year Paid sick and vacation days Short and long-term disability Life Insurance Rentokil-Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil-Terminix Steritech is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.
CMTA MW, Street North, Fargo, North Dakota, United States of America CMTA MW, 525 South Lake Avenue, Duluth, Minnesota, United States of America CMTA MW, 530 North Riverfront Drive, Mankato, Minnesota, United States of America CMTA MW, 650 3RD Ave SE, Perham, Minnesota, United States of America CMTA, 1407 Washington Avenue, Golden, Colorado, United States of America CMTA, 2201 Timberloch Place, The Woodlands, Texas, United States of America CMTA, 6200 K Avenue, Plano, Texas, United States of America Req Monday, March 17, 2025 CMTA, a Legence company CMTA is one of the fastest growing engineering firms in the U.S. with nationally recognized expertise in sustainable, high performance building engineering. We are a collaborative, competitive, innovative, and energetic group of engineers and team leaders who incorporate a holistic approach towards consulting engineering, performance contracting, and zero energy projects. We focus on finding engineers whose personalities lead them to excellence, and we provide exceptional opportunities for our employees. Job Summary: This Electrical EIT will perform routine engineering assignments under supervision from a knowledgeable mentor in the field. This position will be responsible for communication with clients, engineering design elements, and manage sections of a project based on the extent of knowledge with final approval from the manager on the majority of responsibilities. This position will collaborate with other engineers to ensure projects move forward smoothly while gaining knowledge and experience in the electrical department. Essential Duties and Responsibilities: Correctly engineer power, lighting, communications, and life safety for assigned projects. Occasionally required presence at onsite visits with construction administration. Effectively answer questions, stay on schedule, and follow a budget to ensure a project is completed successfully. Professionally interact with designers, technicians, construction administration, and clients as needed. Efficiently develop and maintain a balance and schedule between all projects and deadlines. Seek mentorship and support to guarantee successful design and project completion. Other duties and responsibilities as assigned. Requirements: Bachelor of Science in Electrical Engineering 0-3 years of experience EIT is required or ability to obtain within 6 months of hire. Working towards P.E. licensure. Strong verbal and written communication skills. Proven ability to work successfully on a team and listen carefully. Desire to produce quality work and grow professionally in the engineering field. Proven ability to maintain a high level of professionalism and build a trusting relationship with clients and owners. Ability to work outside normal business hours as project schedules and deadlines require. Proficiency in the use of Microsoft Office products. Proficiency in AutoCAD and Revit preferred. Proven ability to maintain excellent integrity and ethical standards within role. No sponsorship is available for this position. About Legence Legence, a Blackstone Portfolio Company , is North America's leading, integrated provider of energy efficiency and sustainability solutions for the built environment. Legence improves the performance of buildings, making the spaces that shape our lives healthier and more sustainable. We specialize in helping clients decrease operating costs, reduce carbon emissions, and enhance occupant well-being and productivity. From advisory services and design to construction and ongoing maintenance, we offer a comprehensive suite of Stackable Solutions across the entire building lifecycle. With over a century of experience, we have the expertise to implement high-performing projects with unmatched outcomes, serving industry leaders in mission-critical and other essential sectors such as data centers, semiconductors, life sciences, healthcare, education, and more. Benefits Overview Health & Welfare : Medical, dental, vision, prescription drug benefits, company-paid short term and long term disability, basic group life and AD&D, and mental wellness support through Spring Health. Time Off Benefits : Paid vacation, company-paid holidays, and paid sick leave. Financial Benefits : 401(k) retirement savings plan Reasonable Accommodations If you need assistance or accommodations during the application or interview process, please contact us at or your dedicated recruiter with the job title and requisition number. Third-Party Recruiting Disclaimer Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. Pay Disclosure & Considerations Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based on relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. Equal Employment Opportunity Employer Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law
08/05/2025
Full time
CMTA MW, Street North, Fargo, North Dakota, United States of America CMTA MW, 525 South Lake Avenue, Duluth, Minnesota, United States of America CMTA MW, 530 North Riverfront Drive, Mankato, Minnesota, United States of America CMTA MW, 650 3RD Ave SE, Perham, Minnesota, United States of America CMTA, 1407 Washington Avenue, Golden, Colorado, United States of America CMTA, 2201 Timberloch Place, The Woodlands, Texas, United States of America CMTA, 6200 K Avenue, Plano, Texas, United States of America Req Monday, March 17, 2025 CMTA, a Legence company CMTA is one of the fastest growing engineering firms in the U.S. with nationally recognized expertise in sustainable, high performance building engineering. We are a collaborative, competitive, innovative, and energetic group of engineers and team leaders who incorporate a holistic approach towards consulting engineering, performance contracting, and zero energy projects. We focus on finding engineers whose personalities lead them to excellence, and we provide exceptional opportunities for our employees. Job Summary: This Electrical EIT will perform routine engineering assignments under supervision from a knowledgeable mentor in the field. This position will be responsible for communication with clients, engineering design elements, and manage sections of a project based on the extent of knowledge with final approval from the manager on the majority of responsibilities. This position will collaborate with other engineers to ensure projects move forward smoothly while gaining knowledge and experience in the electrical department. Essential Duties and Responsibilities: Correctly engineer power, lighting, communications, and life safety for assigned projects. Occasionally required presence at onsite visits with construction administration. Effectively answer questions, stay on schedule, and follow a budget to ensure a project is completed successfully. Professionally interact with designers, technicians, construction administration, and clients as needed. Efficiently develop and maintain a balance and schedule between all projects and deadlines. Seek mentorship and support to guarantee successful design and project completion. Other duties and responsibilities as assigned. Requirements: Bachelor of Science in Electrical Engineering 0-3 years of experience EIT is required or ability to obtain within 6 months of hire. Working towards P.E. licensure. Strong verbal and written communication skills. Proven ability to work successfully on a team and listen carefully. Desire to produce quality work and grow professionally in the engineering field. Proven ability to maintain a high level of professionalism and build a trusting relationship with clients and owners. Ability to work outside normal business hours as project schedules and deadlines require. Proficiency in the use of Microsoft Office products. Proficiency in AutoCAD and Revit preferred. Proven ability to maintain excellent integrity and ethical standards within role. No sponsorship is available for this position. About Legence Legence, a Blackstone Portfolio Company , is North America's leading, integrated provider of energy efficiency and sustainability solutions for the built environment. Legence improves the performance of buildings, making the spaces that shape our lives healthier and more sustainable. We specialize in helping clients decrease operating costs, reduce carbon emissions, and enhance occupant well-being and productivity. From advisory services and design to construction and ongoing maintenance, we offer a comprehensive suite of Stackable Solutions across the entire building lifecycle. With over a century of experience, we have the expertise to implement high-performing projects with unmatched outcomes, serving industry leaders in mission-critical and other essential sectors such as data centers, semiconductors, life sciences, healthcare, education, and more. Benefits Overview Health & Welfare : Medical, dental, vision, prescription drug benefits, company-paid short term and long term disability, basic group life and AD&D, and mental wellness support through Spring Health. Time Off Benefits : Paid vacation, company-paid holidays, and paid sick leave. Financial Benefits : 401(k) retirement savings plan Reasonable Accommodations If you need assistance or accommodations during the application or interview process, please contact us at or your dedicated recruiter with the job title and requisition number. Third-Party Recruiting Disclaimer Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. Pay Disclosure & Considerations Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based on relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. Equal Employment Opportunity Employer Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law
As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in the development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the school's ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the company's values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you have a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with the team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. High level understanding of the responsibilities and requirements of working within a school environment. Skilled in performing upgrades to a school IT Network system. The role is on a full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £35,000 - £38,000 negotiable for the right person, benefits include a benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
08/05/2025
Full time
As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in the development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the school's ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the company's values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you have a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with the team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. High level understanding of the responsibilities and requirements of working within a school environment. Skilled in performing upgrades to a school IT Network system. The role is on a full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £35,000 - £38,000 negotiable for the right person, benefits include a benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
3rd Line Team Leader +Permanenet opportunity +On site in Glasgow Scotland +Secuirty cleared role +£50,000 - £55,000 An opportunity is available for a 3rd Line Engineer & Team Lead to build and grow a team of support technicians that can support our customer in the delivery of training systems and the continuation of training for our armed forces personnel. We are looking for a skilled 3rd line Support Engineer that has team lead experience to build a new team of 2nd/3rd line technicians. If you are looking build your portfolio this will be the ideal opportunity to grow your IT knowledge and management skills. You would be expected to have good leadership & communication and be able to impart your knowledge to junior team members. To enable this a good level of experience and understanding of IT support is required. There are opportunities to skill up with self-study and training in some of our technologies that you will be expected to support. Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to provide support for our customers across the region. You will be working with remote teams based at other sites around the UK and inter team liaison and communication is an important aspect. This opportunity is a customer facing role, liaising with the key customer to provide guidance and support to ensure we are meeting our contractual expectations. You will create processes and instructions for the team to support our customers and corporate partners that will meet our KPI's/PI's. Experience required: +Knowledge of military security, Protected Document Register and Joint Service Publication's (PDR/JSP's) would be advantageous. +The successful applicant may also engage in projects further afield from time to time. You will need to maintain a high level of customer satisfaction by clarifying the customers' needs and ensure they are met whilst working within your agreed support role as defined by your line management. +In addition to leadership experience an understanding of IT support and infrastructure. Good knowledge and experience of the following technologies: NetApp Virtualisation (VMWareV-Sphere) Microsoft Server 2019 CISCO/Juniper Network, Switches McAfee ITIL Processes If you'd like to discuss this 3rd Line Team Leader role in more detail, please send your updated CV to (see below) and I will get in touch.
08/05/2025
Full time
3rd Line Team Leader +Permanenet opportunity +On site in Glasgow Scotland +Secuirty cleared role +£50,000 - £55,000 An opportunity is available for a 3rd Line Engineer & Team Lead to build and grow a team of support technicians that can support our customer in the delivery of training systems and the continuation of training for our armed forces personnel. We are looking for a skilled 3rd line Support Engineer that has team lead experience to build a new team of 2nd/3rd line technicians. If you are looking build your portfolio this will be the ideal opportunity to grow your IT knowledge and management skills. You would be expected to have good leadership & communication and be able to impart your knowledge to junior team members. To enable this a good level of experience and understanding of IT support is required. There are opportunities to skill up with self-study and training in some of our technologies that you will be expected to support. Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to provide support for our customers across the region. You will be working with remote teams based at other sites around the UK and inter team liaison and communication is an important aspect. This opportunity is a customer facing role, liaising with the key customer to provide guidance and support to ensure we are meeting our contractual expectations. You will create processes and instructions for the team to support our customers and corporate partners that will meet our KPI's/PI's. Experience required: +Knowledge of military security, Protected Document Register and Joint Service Publication's (PDR/JSP's) would be advantageous. +The successful applicant may also engage in projects further afield from time to time. You will need to maintain a high level of customer satisfaction by clarifying the customers' needs and ensure they are met whilst working within your agreed support role as defined by your line management. +In addition to leadership experience an understanding of IT support and infrastructure. Good knowledge and experience of the following technologies: NetApp Virtualisation (VMWareV-Sphere) Microsoft Server 2019 CISCO/Juniper Network, Switches McAfee ITIL Processes If you'd like to discuss this 3rd Line Team Leader role in more detail, please send your updated CV to (see below) and I will get in touch.
As the IT Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £32,000 - £38,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
08/05/2025
Full time
As the IT Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £32,000 - £38,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
3rd Line Team Leader +Permanenet opportunity +On site in Glasgow Scotland +Secuirty cleared role +£50,000 - £65,000 An opportunity is available for a 3rd Line Engineer & Team Lead to build and grow a team of support technicians that can support our customer in the delivery of training systems and the continuation of training for our armed forces personnel. We are looking for a skilled 3rd line Support Engineer that has team lead experience to build a new team of 2nd/3rd line technicians. If you are looking build your portfolio this will be the ideal opportunity to grow your IT knowledge and management skills. You would be expected to have good leadership & communication and be able to impart your knowledge to junior team members. To enable this a good level of experience and understanding of IT support is required. There are opportunities to skill up with self-study and training in some of our technologies that you will be expected to support. Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to provide support for our customers across the region. You will be working with remote teams based at other sites around the UK and inter team liaison and communication is an important aspect. This opportunity is a customer facing role, liaising with the key customer to provide guidance and support to ensure we are meeting our contractual expectations. You will create processes and instructions for the team to support our customers and corporate partners that will meet our KPI's/PI's. Experience required: +Knowledge of military security, Protected Document Register and Joint Service Publication's (PDR/JSP's) would be advantageous. +The successful applicant may also engage in projects further afield from time to time. You will need to maintain a high level of customer satisfaction by clarifying the customers' needs and ensure they are met whilst working within your agreed support role as defined by your line management. +In addition to leadership experience an understanding of IT support and infrastructure. Good knowledge and experience of the following technologies: NetApp Virtualisation (VMWareV-Sphere) Microsoft Server 2019 CISCO/Juniper Network, Switches McAfee ITIL Processes If you'd like to discuss this 3rd Line Team Leader role in more detail, please send your updated CV to (see below) and I will get in touch.
07/05/2025
Full time
3rd Line Team Leader +Permanenet opportunity +On site in Glasgow Scotland +Secuirty cleared role +£50,000 - £65,000 An opportunity is available for a 3rd Line Engineer & Team Lead to build and grow a team of support technicians that can support our customer in the delivery of training systems and the continuation of training for our armed forces personnel. We are looking for a skilled 3rd line Support Engineer that has team lead experience to build a new team of 2nd/3rd line technicians. If you are looking build your portfolio this will be the ideal opportunity to grow your IT knowledge and management skills. You would be expected to have good leadership & communication and be able to impart your knowledge to junior team members. To enable this a good level of experience and understanding of IT support is required. There are opportunities to skill up with self-study and training in some of our technologies that you will be expected to support. Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to provide support for our customers across the region. You will be working with remote teams based at other sites around the UK and inter team liaison and communication is an important aspect. This opportunity is a customer facing role, liaising with the key customer to provide guidance and support to ensure we are meeting our contractual expectations. You will create processes and instructions for the team to support our customers and corporate partners that will meet our KPI's/PI's. Experience required: +Knowledge of military security, Protected Document Register and Joint Service Publication's (PDR/JSP's) would be advantageous. +The successful applicant may also engage in projects further afield from time to time. You will need to maintain a high level of customer satisfaction by clarifying the customers' needs and ensure they are met whilst working within your agreed support role as defined by your line management. +In addition to leadership experience an understanding of IT support and infrastructure. Good knowledge and experience of the following technologies: NetApp Virtualisation (VMWareV-Sphere) Microsoft Server 2019 CISCO/Juniper Network, Switches McAfee ITIL Processes If you'd like to discuss this 3rd Line Team Leader role in more detail, please send your updated CV to (see below) and I will get in touch.
IT Team Leader (3rd Line Infrastructure Support) - DV Cleared/Eligible Location: Faslane, Clyde, Scotland (100% On-site) Salary: £50,000 - £55,000 per annum Clearance: Must hold or be eligible for UK Developed Vetting (DV) Clearance Are you an experienced 3rd Line Infrastructure Engineer with proven leadership skills, looking for a unique opportunity to build and shape a brand-new support team? Do you want your work to directly support critical UK defence training capabilities? Our client, a leading global technology and IT services organisation, is seeking a talented and motivated IT Team Leader to establish and manage a new 2nd/3rd line support function at a key MoD site in Faslane. This is a fantastic chance to make a significant impact, develop your management portfolio, and support vital operations for UK armed forces personnel. About the Role: This is a hands-on leadership role where you will be instrumental in building a high-performing team from the ground up. You will blend your technical expertise with your leadership abilities to ensure the smooth operation and support of essential training systems. Key Responsibilities: Build & Lead: Recruit, mentor, and manage a new team of 2nd/3rd line support technicians. Technical Expertise: Provide expert 3rd line technical support and troubleshooting for complex infrastructure issues across Legacy and future training systems. Process Development: Create, implement, and refine support processes and documentation to ensure efficient service delivery and meet strict KPIs/PIs. Stakeholder Engagement: Act as a key point of contact for the customer, providing guidance, ensuring contractual obligations are met, and maintaining high levels of satisfaction. Collaboration: Work effectively with remote technical teams across the UK to ensure cohesive support. System Support: Contribute to system installations, document reviews, and potentially engage in project work. What You'll Bring (Essential Skills & Experience): Must hold or be eligible and willing to undergo UK Developed Vetting (DV) clearance. Proven experience in a 3rd Line IT Infrastructure Support role. Demonstrable Team Lead or supervisory experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) Microsoft Windows Server (ideally 2019) Networking (Cisco and/or Juniper Switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting Microsoft Windows 10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications (JSPs). What's On Offer: Competitive salary (£50,000 - £55,000). Unique Opportunity: The chance to build and lead your own team within a prestigious environment. Career Growth: Develop your management skills and technical knowledge with opportunities for self-study and formal training. Impactful Work: Contribute directly to the training and readiness of UK armed forces. Work-Life Balance: Standard Monday-Friday office hours (08:00 - 16:00) with NO on-call requirement. Stable Environment: Join a respected organisation supporting long-term critical infrastructure. Efficient Process: Streamlined single-stage interview process. Important Notes: This role is strictly site-based in Faslane, Clyde. Remote working is not possible due to the nature of the work. DV Clearance is mandatory. Candidates must currently hold it or meet the stringent eligibility criteria and be prepared to undergo the vetting process. Ready to Build Your Team and Make a Difference? If you are a DV-eligible 3rd Line Engineer with leadership ambitions looking for a challenging and rewarding role, we want to hear from you! Apply Now: Please submit your updated CV via the link below or contact for a confidential discussion. CBSbutler is acting as an employment agency in relation to this vacancy.
07/05/2025
Full time
IT Team Leader (3rd Line Infrastructure Support) - DV Cleared/Eligible Location: Faslane, Clyde, Scotland (100% On-site) Salary: £50,000 - £55,000 per annum Clearance: Must hold or be eligible for UK Developed Vetting (DV) Clearance Are you an experienced 3rd Line Infrastructure Engineer with proven leadership skills, looking for a unique opportunity to build and shape a brand-new support team? Do you want your work to directly support critical UK defence training capabilities? Our client, a leading global technology and IT services organisation, is seeking a talented and motivated IT Team Leader to establish and manage a new 2nd/3rd line support function at a key MoD site in Faslane. This is a fantastic chance to make a significant impact, develop your management portfolio, and support vital operations for UK armed forces personnel. About the Role: This is a hands-on leadership role where you will be instrumental in building a high-performing team from the ground up. You will blend your technical expertise with your leadership abilities to ensure the smooth operation and support of essential training systems. Key Responsibilities: Build & Lead: Recruit, mentor, and manage a new team of 2nd/3rd line support technicians. Technical Expertise: Provide expert 3rd line technical support and troubleshooting for complex infrastructure issues across Legacy and future training systems. Process Development: Create, implement, and refine support processes and documentation to ensure efficient service delivery and meet strict KPIs/PIs. Stakeholder Engagement: Act as a key point of contact for the customer, providing guidance, ensuring contractual obligations are met, and maintaining high levels of satisfaction. Collaboration: Work effectively with remote technical teams across the UK to ensure cohesive support. System Support: Contribute to system installations, document reviews, and potentially engage in project work. What You'll Bring (Essential Skills & Experience): Must hold or be eligible and willing to undergo UK Developed Vetting (DV) clearance. Proven experience in a 3rd Line IT Infrastructure Support role. Demonstrable Team Lead or supervisory experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) Microsoft Windows Server (ideally 2019) Networking (Cisco and/or Juniper Switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting Microsoft Windows 10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications (JSPs). What's On Offer: Competitive salary (£50,000 - £55,000). Unique Opportunity: The chance to build and lead your own team within a prestigious environment. Career Growth: Develop your management skills and technical knowledge with opportunities for self-study and formal training. Impactful Work: Contribute directly to the training and readiness of UK armed forces. Work-Life Balance: Standard Monday-Friday office hours (08:00 - 16:00) with NO on-call requirement. Stable Environment: Join a respected organisation supporting long-term critical infrastructure. Efficient Process: Streamlined single-stage interview process. Important Notes: This role is strictly site-based in Faslane, Clyde. Remote working is not possible due to the nature of the work. DV Clearance is mandatory. Candidates must currently hold it or meet the stringent eligibility criteria and be prepared to undergo the vetting process. Ready to Build Your Team and Make a Difference? If you are a DV-eligible 3rd Line Engineer with leadership ambitions looking for a challenging and rewarding role, we want to hear from you! Apply Now: Please submit your updated CV via the link below or contact for a confidential discussion. CBSbutler is acting as an employment agency in relation to this vacancy.
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division. A successful candidate may be more highly front end or more back end experienced - which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of these disciplines characterise. Job Title: Technical Business Lead Working Hours: 37.5 hours per week, Monday to Friday Location: Liverpool City Centre, Hybrid working available What you will be doing: Developing new and enhancing existing user-facing solutions. Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA's, PM's, front end devs, back end dev, database developers, digital analysts, QA technicians. Ensuring DevOps Epics, pbi's, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards. Ensuring systems are well documented and tested for resilience / failover / auto scaling as specified. Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded. Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation. Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals. Ensure mandated 'core systems' upgrades are appropriately managed. Liaise with 3rd parties as appropriate depending on product requirements. Provide BAU bug handling, hot fix deployment as and when required. Putting security and performance at the heart of all products and processes. What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals. Highly proficient in either front end or back end modern technology tooling and coding standards, especially React, React Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns. Ability to understand business requirements and translate them into technical requirements. Thorough understanding of front end TypeScript frameworks and core principles. Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices. Experience working with REST APIs and webhooks. Knowledge of Docker and Docker Compose. Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure Service Bus, RabbitMQ, Mass transit, MediatR. Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc. Familiarity with modern front-end build pipelines and tools. Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. Loki/Grafana). Familiarity with code versioning tools such as Git. Good understanding of Google Adwords, GLCID's, Tag Manager for tracking conversion. Solid experience of CI/CD pipelines in DevOps. About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays). Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year. Unlimited access to a telephone councillor 24/7. Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner. Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme. Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service. A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit our website to view more of our excellent work benefits! All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
07/05/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division. A successful candidate may be more highly front end or more back end experienced - which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of these disciplines characterise. Job Title: Technical Business Lead Working Hours: 37.5 hours per week, Monday to Friday Location: Liverpool City Centre, Hybrid working available What you will be doing: Developing new and enhancing existing user-facing solutions. Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA's, PM's, front end devs, back end dev, database developers, digital analysts, QA technicians. Ensuring DevOps Epics, pbi's, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards. Ensuring systems are well documented and tested for resilience / failover / auto scaling as specified. Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded. Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation. Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals. Ensure mandated 'core systems' upgrades are appropriately managed. Liaise with 3rd parties as appropriate depending on product requirements. Provide BAU bug handling, hot fix deployment as and when required. Putting security and performance at the heart of all products and processes. What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals. Highly proficient in either front end or back end modern technology tooling and coding standards, especially React, React Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns. Ability to understand business requirements and translate them into technical requirements. Thorough understanding of front end TypeScript frameworks and core principles. Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices. Experience working with REST APIs and webhooks. Knowledge of Docker and Docker Compose. Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure Service Bus, RabbitMQ, Mass transit, MediatR. Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc. Familiarity with modern front-end build pipelines and tools. Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. Loki/Grafana). Familiarity with code versioning tools such as Git. Good understanding of Google Adwords, GLCID's, Tag Manager for tracking conversion. Solid experience of CI/CD pipelines in DevOps. About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays). Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year. Unlimited access to a telephone councillor 24/7. Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner. Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme. Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service. A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit our website to view more of our excellent work benefits! All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Our client is a well-established organisation based in Taunton, and we are supporting their recruitment for an IT and Web Engineer. This is a full-time, permanent role offering great opportunities! This role will be busy, providing advanced support for users regarding hardware, software, and networking issues, and collaborating with other teams to support back-end web services within the business. Key duties will include; IT Services: Provide advanced support to users for hardware, software, and networking issues. Configure, manage, and troubleshoot networking environments, including Active Directory, Azure, Office 365, network services, Windows Server administration, and VMware and Azure HCI Stack administration. Maintain IT systems in schools, ensuring secure and reliable access to IT services at all locations. Support and maintain IT hardware, including desktops, laptops, and audiovisual (AV) equipment. Provide backup support for AV requirements. Web Services: Manage and maintain internal and external back-end web services for secure functionality. Collaborate with contractors to update, fix bugs, and enhance the content management system. Administer web servers and manage security configurations and SSL certificates. Support web applications with database management to ensure data integrity. Set up API integrations between internal and external services with external partners. Additional Responsibilities: Develop internal applications with tools like Microsoft PowerApps and SharePoint to automate workflows and enhance user experience. Assist in integrating new technologies to improve the IT infrastructure. Provide training and guidance to staff on IT and web systems. Document processes and maintain technical records for consistency in support efforts. Qualifications/Experience A strong background in IT services, ideally to degree level or equivalent , must have GCSE English and Maths (grades A -C) or equivalent Proficiency in Microsoft networking technologies and web development/integration/hosting tools. Experience providing IT support to end users with varying levels of ability, both in person and remotely. Ability and experience of prioritising issues and problems Experience in installing, troubleshooting and maintaining a wide range of Windows & Mac devices and peripherals. Ability to prioritise and organise work effectively, work to strict deadlines and remain calm under pressure Ability to resolve complex problems using your own initiative Desirable: IT experience at technician (2nd or 3rd line) level. Experience of providing IT support in an education environment. Experience working with education-based systems (including MIS/CMS information systems) Website management.
06/05/2025
Full time
Our client is a well-established organisation based in Taunton, and we are supporting their recruitment for an IT and Web Engineer. This is a full-time, permanent role offering great opportunities! This role will be busy, providing advanced support for users regarding hardware, software, and networking issues, and collaborating with other teams to support back-end web services within the business. Key duties will include; IT Services: Provide advanced support to users for hardware, software, and networking issues. Configure, manage, and troubleshoot networking environments, including Active Directory, Azure, Office 365, network services, Windows Server administration, and VMware and Azure HCI Stack administration. Maintain IT systems in schools, ensuring secure and reliable access to IT services at all locations. Support and maintain IT hardware, including desktops, laptops, and audiovisual (AV) equipment. Provide backup support for AV requirements. Web Services: Manage and maintain internal and external back-end web services for secure functionality. Collaborate with contractors to update, fix bugs, and enhance the content management system. Administer web servers and manage security configurations and SSL certificates. Support web applications with database management to ensure data integrity. Set up API integrations between internal and external services with external partners. Additional Responsibilities: Develop internal applications with tools like Microsoft PowerApps and SharePoint to automate workflows and enhance user experience. Assist in integrating new technologies to improve the IT infrastructure. Provide training and guidance to staff on IT and web systems. Document processes and maintain technical records for consistency in support efforts. Qualifications/Experience A strong background in IT services, ideally to degree level or equivalent , must have GCSE English and Maths (grades A -C) or equivalent Proficiency in Microsoft networking technologies and web development/integration/hosting tools. Experience providing IT support to end users with varying levels of ability, both in person and remotely. Ability and experience of prioritising issues and problems Experience in installing, troubleshooting and maintaining a wide range of Windows & Mac devices and peripherals. Ability to prioritise and organise work effectively, work to strict deadlines and remain calm under pressure Ability to resolve complex problems using your own initiative Desirable: IT experience at technician (2nd or 3rd line) level. Experience of providing IT support in an education environment. Experience working with education-based systems (including MIS/CMS information systems) Website management.
3rd Line Technician Slough - Based onsite. 38k - Plus Benefits Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Free Lunch Our client is looking for a 3rd Line Technician based on a client site to work as part of our managed service team. Key Tasks 1. ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. 2. Technical Expertise Monitor onsite helpdesk, ensuring ticket resolution quality and quantity is within SLA Resolve tickets at all levels (first through to third line) Set up and maintain complex physical and virtual Windows server environments Configure and troubleshoot basic network and switch management Install hardware and software applications as required Configure and troubleshoot Mobile Device Management in Apple environments Perform maintenance tasks for user accounts Develop and engage with network and service monitoring reports and utilities 3. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Investigate a request for support, record diagnostic information accurately and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. 4. Checks To do regular checks on our client systems, which include - but are not limited to, the following: o Disk space checks o Backup checks o Event log checks o Cluster Shared Volume/Shared Storage for Hypervisors o SNMP Traps 5. Holiday Work Potential to be called out to work in project teams during the holidays. 6. Other Monitor the school and wider educational environment to identify emerging technical risks and opportunities This is a busy site with a small friendly team - ability to be effective and innovative, and to efficiently manage your time is essential. A key skill would be splitting time appropriately between reactive ticket resolution and proactive project work. Deliver a collaborative and open door style of IT leadership and support within the team and across the school Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate and upskill self as necessary Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment Experience with backend server and networking systems Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
06/05/2025
Full time
3rd Line Technician Slough - Based onsite. 38k - Plus Benefits Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Free Lunch Our client is looking for a 3rd Line Technician based on a client site to work as part of our managed service team. Key Tasks 1. ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. 2. Technical Expertise Monitor onsite helpdesk, ensuring ticket resolution quality and quantity is within SLA Resolve tickets at all levels (first through to third line) Set up and maintain complex physical and virtual Windows server environments Configure and troubleshoot basic network and switch management Install hardware and software applications as required Configure and troubleshoot Mobile Device Management in Apple environments Perform maintenance tasks for user accounts Develop and engage with network and service monitoring reports and utilities 3. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Investigate a request for support, record diagnostic information accurately and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. 4. Checks To do regular checks on our client systems, which include - but are not limited to, the following: o Disk space checks o Backup checks o Event log checks o Cluster Shared Volume/Shared Storage for Hypervisors o SNMP Traps 5. Holiday Work Potential to be called out to work in project teams during the holidays. 6. Other Monitor the school and wider educational environment to identify emerging technical risks and opportunities This is a busy site with a small friendly team - ability to be effective and innovative, and to efficiently manage your time is essential. A key skill would be splitting time appropriately between reactive ticket resolution and proactive project work. Deliver a collaborative and open door style of IT leadership and support within the team and across the school Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate and upskill self as necessary Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment Experience with backend server and networking systems Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
IT Technician, Operations Technology Solutions Job ID: Amazon UK Services Ltd. At Amazon, we strive to be earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We are making history and the good news is we have only just begun. This is your chance to make history. As an IT Technician, you are responsible for working closely with the business, your colleagues and remote support teams to implement and maintain infrastructure elements. You will represent the 'face of IT' to the Business and you will thrive in providing world-class service to our customers. You will be a key part of a multinational diverse team, thrive in delivering high-quality results and always be on the lookout for improvements. Business Area The IT Operation team supports the IT Infrastructure at each of the Amazon sites and provides IT support to our customer base. What makes this team a great place to work? Day 1 opportunity - You will be joining a team that is responsible for what happens after the customer clicks "buy". Opportunities for growth - You will have the opportunity to influence and shape the direction of our services. You will be part of exciting projects with the opportunity to focus and develop expertise in areas of your interest. Key job responsibilities Putting the customers first, you will provide a 1st support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your home site as well as any remote sites that you and your team also support. The extent of your responsibilities will include but not be limited to: Health & Safety: ownership and accountability, ensuring that work is carried out to a high standard and complies with all Amazon policies and guidelines. Installation, maintenance and support of IT equipment. Asset and Inventory management. Liaise with 3rd party vendors and suppliers to ensure efficient asset management. Liaise with contractors or external suppliers and clearly communicate technical issues and Amazon standards. Maximizing the availability of all IT equipment and infrastructure through continuous improvement and proactive, preventative maintenance. Providing technical support/input to site and team projects and initiatives. Conducting end user equipment trials and testing. Providing assistance to senior engineers as required. Working in shifts and support occasional changes in working hours. BASIC QUALIFICATIONS Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting. Experience troubleshooting integrated and interdependent computer systems. Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals. Experience with network troubleshooting and support. PREFERRED QUALIFICATIONS CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications. Experience in a dynamic environment with a high degree of customer service. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
06/05/2025
Full time
IT Technician, Operations Technology Solutions Job ID: Amazon UK Services Ltd. At Amazon, we strive to be earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We are making history and the good news is we have only just begun. This is your chance to make history. As an IT Technician, you are responsible for working closely with the business, your colleagues and remote support teams to implement and maintain infrastructure elements. You will represent the 'face of IT' to the Business and you will thrive in providing world-class service to our customers. You will be a key part of a multinational diverse team, thrive in delivering high-quality results and always be on the lookout for improvements. Business Area The IT Operation team supports the IT Infrastructure at each of the Amazon sites and provides IT support to our customer base. What makes this team a great place to work? Day 1 opportunity - You will be joining a team that is responsible for what happens after the customer clicks "buy". Opportunities for growth - You will have the opportunity to influence and shape the direction of our services. You will be part of exciting projects with the opportunity to focus and develop expertise in areas of your interest. Key job responsibilities Putting the customers first, you will provide a 1st support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your home site as well as any remote sites that you and your team also support. The extent of your responsibilities will include but not be limited to: Health & Safety: ownership and accountability, ensuring that work is carried out to a high standard and complies with all Amazon policies and guidelines. Installation, maintenance and support of IT equipment. Asset and Inventory management. Liaise with 3rd party vendors and suppliers to ensure efficient asset management. Liaise with contractors or external suppliers and clearly communicate technical issues and Amazon standards. Maximizing the availability of all IT equipment and infrastructure through continuous improvement and proactive, preventative maintenance. Providing technical support/input to site and team projects and initiatives. Conducting end user equipment trials and testing. Providing assistance to senior engineers as required. Working in shifts and support occasional changes in working hours. BASIC QUALIFICATIONS Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting. Experience troubleshooting integrated and interdependent computer systems. Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals. Experience with network troubleshooting and support. PREFERRED QUALIFICATIONS CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications. Experience in a dynamic environment with a high degree of customer service. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
Our client is looking for an experienced IT Technician to join their growing multi-brand business. Working as part of the internal IT team providing 1st, 2nd and 3rd level end user support from desktop to major applications and infrastructure along with system support on our internal and external owned infrastructure across multiply countries and offices. Manage, support design and deliver of end-to-end solutions, using a variety of Microsoft cloud, connectivity and third-party solutions and/or partners. The ideal person will be highly resilient, able to remain calm and stable under pressure and have excellent interpersonal skills to provide support for our internal end users and applications investigating troubleshooting & resolving issues. Job Purpose: To provide 1st, 2nd and 3rd Level end user and system support Communicating with the users needing support will be either direct, remote access, e-mail or by the telephone Set up & Support clients with applications such as Microsoft 365 Install and administrate servers, laptops and PCs including operating systems and applications Working and managing, when necessary, with 3rd party support suppliers and contractors to fulfil company requirements and projects Perform system backups and recovery Configure and maintain the company's end points and operating systems to comply with corporate polices Provide support in Project Management and Delivery from a Solution design, peer review & client liaison perspective Resolving technical problems as they arise Maintaining the security and integrity of the company's IT systems. Maintain accurate departmental / client records, including hardware assets and software licenses Ensure that software license terms are not breached Experience & proven hands-on knowledge: Managing end users (includes MACD; move, add, change & delete) with local PC configurations Understand and working knowledge looking after LANs, WANs WLANs. Configuring DHCP and DNS Understand the setup and maintenance of network cabling and rack design Including the configuration of switches and routers Excellent Communication skills Desktop Support Laptop/PC builds Android / iOS Tablet & mobile phone deployments Experience of helpdesk ticket system Microsoft Windows 10/11 /Microsoft Office Support / Microsoft Office365 SharePoint Administration & Support / Microsoft Office 365 Administration / Microsoft Intune (Endpoint Manager / Microsoft Entra (Azure AD) Troubleshooting Printers & Internet connectivity Network design and implementation including Installation of CAT 6 networks (installing structured cabling) Natural aptitude for troubleshooting and problem solving, with the ability to resolve network issues of varying complexity Qualities and Skills Required: Excellent written and spoken English Commercial awareness Good administration, planning and organisational skills (to work to deadlines and prioritise own workload). Change, Incident & Problem management. Highly focused on attention to detail and quality orientation Creative and lateral thinking, idea generating for process improvement and able to implement Ability to work on multiple tasks in isolation and within a team Highly resilient, remaining calm and stable under pressure Excellent communication and interpersonal skills A positive and proactive attitude A flexible approach and enthusiastic manner Willing and able to travel to other locations when required Identifies new areas and business processes where Office 365 could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers Package: Up to 31,000 + Package + Benefits Benefits: Employee discount Free parking Health & wellbeing programme On-site parking Store discount Working hours Monday to Friday (9am to 5pm) Role requres a drving licence By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database, and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
06/05/2025
Full time
Our client is looking for an experienced IT Technician to join their growing multi-brand business. Working as part of the internal IT team providing 1st, 2nd and 3rd level end user support from desktop to major applications and infrastructure along with system support on our internal and external owned infrastructure across multiply countries and offices. Manage, support design and deliver of end-to-end solutions, using a variety of Microsoft cloud, connectivity and third-party solutions and/or partners. The ideal person will be highly resilient, able to remain calm and stable under pressure and have excellent interpersonal skills to provide support for our internal end users and applications investigating troubleshooting & resolving issues. Job Purpose: To provide 1st, 2nd and 3rd Level end user and system support Communicating with the users needing support will be either direct, remote access, e-mail or by the telephone Set up & Support clients with applications such as Microsoft 365 Install and administrate servers, laptops and PCs including operating systems and applications Working and managing, when necessary, with 3rd party support suppliers and contractors to fulfil company requirements and projects Perform system backups and recovery Configure and maintain the company's end points and operating systems to comply with corporate polices Provide support in Project Management and Delivery from a Solution design, peer review & client liaison perspective Resolving technical problems as they arise Maintaining the security and integrity of the company's IT systems. Maintain accurate departmental / client records, including hardware assets and software licenses Ensure that software license terms are not breached Experience & proven hands-on knowledge: Managing end users (includes MACD; move, add, change & delete) with local PC configurations Understand and working knowledge looking after LANs, WANs WLANs. Configuring DHCP and DNS Understand the setup and maintenance of network cabling and rack design Including the configuration of switches and routers Excellent Communication skills Desktop Support Laptop/PC builds Android / iOS Tablet & mobile phone deployments Experience of helpdesk ticket system Microsoft Windows 10/11 /Microsoft Office Support / Microsoft Office365 SharePoint Administration & Support / Microsoft Office 365 Administration / Microsoft Intune (Endpoint Manager / Microsoft Entra (Azure AD) Troubleshooting Printers & Internet connectivity Network design and implementation including Installation of CAT 6 networks (installing structured cabling) Natural aptitude for troubleshooting and problem solving, with the ability to resolve network issues of varying complexity Qualities and Skills Required: Excellent written and spoken English Commercial awareness Good administration, planning and organisational skills (to work to deadlines and prioritise own workload). Change, Incident & Problem management. Highly focused on attention to detail and quality orientation Creative and lateral thinking, idea generating for process improvement and able to implement Ability to work on multiple tasks in isolation and within a team Highly resilient, remaining calm and stable under pressure Excellent communication and interpersonal skills A positive and proactive attitude A flexible approach and enthusiastic manner Willing and able to travel to other locations when required Identifies new areas and business processes where Office 365 could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers Package: Up to 31,000 + Package + Benefits Benefits: Employee discount Free parking Health & wellbeing programme On-site parking Store discount Working hours Monday to Friday (9am to 5pm) Role requres a drving licence By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database, and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
IT Team Leader (3rd Line Infrastructure Support) - DV Cleared/Eligible Location: Faslane, Clyde, Scotland (100% On-site) Salary: £50,000 - £55,000 per annum Clearance: Must hold or be eligible for UK Developed Vetting (DV) Clearance Are you an experienced 3rd Line Infrastructure Engineer with proven leadership skills, looking for a unique opportunity to build and shape a brand-new support team? Do you want your work to directly support critical UK defence training capabilities? Our client, a leading global technology and IT services organisation, is seeking a talented and motivated IT Team Leader to establish and manage a new 2nd/3rd line support function at a key MoD site in Faslane. This is a fantastic chance to make a significant impact, develop your management portfolio, and support vital operations for UK armed forces personnel. About the Role: This is a hands-on leadership role where you will be instrumental in building a high-performing team from the ground up. You will blend your technical expertise with your leadership abilities to ensure the smooth operation and support of essential training systems. Key Responsibilities: Build & Lead: Recruit, mentor, and manage a new team of 2nd/3rd line support technicians. Technical Expertise: Provide expert 3rd line technical support and troubleshooting for complex infrastructure issues across Legacy and future training systems. Process Development: Create, implement, and refine support processes and documentation to ensure efficient service delivery and meet strict KPIs/PIs. Stakeholder Engagement: Act as a key point of contact for the customer, providing guidance, ensuring contractual obligations are met, and maintaining high levels of satisfaction. Collaboration: Work effectively with remote technical teams across the UK to ensure cohesive support. System Support: Contribute to system installations, document reviews, and potentially engage in project work. What You'll Bring (Essential Skills & Experience): Must hold or be eligible and willing to undergo UK Developed Vetting (DV) clearance. Proven experience in a 3rd Line IT Infrastructure Support role. Demonstrable Team Lead or supervisory experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) Microsoft Windows Server (ideally 2019) Networking (Cisco and/or Juniper Switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting Microsoft Windows 10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications (JSPs). What's On Offer: Competitive salary (£50,000 - £55,000). Unique Opportunity: The chance to build and lead your own team within a prestigious environment. Career Growth: Develop your management skills and technical knowledge with opportunities for self-study and formal training. Impactful Work: Contribute directly to the training and readiness of UK armed forces. Work-Life Balance: Standard Monday-Friday office hours (08:00 - 16:00) with NO on-call requirement. Stable Environment: Join a respected organisation supporting long-term critical infrastructure. Efficient Process: Streamlined single-stage interview process. Important Notes: This role is strictly site-based in Faslane, Clyde. Remote working is not possible due to the nature of the work. DV Clearance is mandatory. Candidates must currently hold it or meet the stringent eligibility criteria and be prepared to undergo the vetting process. Ready to Build Your Team and Make a Difference? If you are a DV-eligible 3rd Line Engineer with leadership ambitions looking for a challenging and rewarding role, we want to hear from you! Apply Now: Please submit your updated CV via the link below or contact for a confidential discussion. CBSbutler is acting as an employment agency in relation to this vacancy.
06/05/2025
Full time
IT Team Leader (3rd Line Infrastructure Support) - DV Cleared/Eligible Location: Faslane, Clyde, Scotland (100% On-site) Salary: £50,000 - £55,000 per annum Clearance: Must hold or be eligible for UK Developed Vetting (DV) Clearance Are you an experienced 3rd Line Infrastructure Engineer with proven leadership skills, looking for a unique opportunity to build and shape a brand-new support team? Do you want your work to directly support critical UK defence training capabilities? Our client, a leading global technology and IT services organisation, is seeking a talented and motivated IT Team Leader to establish and manage a new 2nd/3rd line support function at a key MoD site in Faslane. This is a fantastic chance to make a significant impact, develop your management portfolio, and support vital operations for UK armed forces personnel. About the Role: This is a hands-on leadership role where you will be instrumental in building a high-performing team from the ground up. You will blend your technical expertise with your leadership abilities to ensure the smooth operation and support of essential training systems. Key Responsibilities: Build & Lead: Recruit, mentor, and manage a new team of 2nd/3rd line support technicians. Technical Expertise: Provide expert 3rd line technical support and troubleshooting for complex infrastructure issues across Legacy and future training systems. Process Development: Create, implement, and refine support processes and documentation to ensure efficient service delivery and meet strict KPIs/PIs. Stakeholder Engagement: Act as a key point of contact for the customer, providing guidance, ensuring contractual obligations are met, and maintaining high levels of satisfaction. Collaboration: Work effectively with remote technical teams across the UK to ensure cohesive support. System Support: Contribute to system installations, document reviews, and potentially engage in project work. What You'll Bring (Essential Skills & Experience): Must hold or be eligible and willing to undergo UK Developed Vetting (DV) clearance. Proven experience in a 3rd Line IT Infrastructure Support role. Demonstrable Team Lead or supervisory experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) Microsoft Windows Server (ideally 2019) Networking (Cisco and/or Juniper Switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting Microsoft Windows 10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications (JSPs). What's On Offer: Competitive salary (£50,000 - £55,000). Unique Opportunity: The chance to build and lead your own team within a prestigious environment. Career Growth: Develop your management skills and technical knowledge with opportunities for self-study and formal training. Impactful Work: Contribute directly to the training and readiness of UK armed forces. Work-Life Balance: Standard Monday-Friday office hours (08:00 - 16:00) with NO on-call requirement. Stable Environment: Join a respected organisation supporting long-term critical infrastructure. Efficient Process: Streamlined single-stage interview process. Important Notes: This role is strictly site-based in Faslane, Clyde. Remote working is not possible due to the nature of the work. DV Clearance is mandatory. Candidates must currently hold it or meet the stringent eligibility criteria and be prepared to undergo the vetting process. Ready to Build Your Team and Make a Difference? If you are a DV-eligible 3rd Line Engineer with leadership ambitions looking for a challenging and rewarding role, we want to hear from you! Apply Now: Please submit your updated CV via the link below or contact for a confidential discussion. CBSbutler is acting as an employment agency in relation to this vacancy.
Stepping Stone Projects
Green Lane, Heywood OL10 1NG, UK
IT Technician Monday - Friday 37.5 hours per week £30,030 - £33,320
The Quadrant, Green Lane, Heywood
This role is Monday to Friday, exact hours to be agreed but to be worked between 8am - 6pm.
Stepping Stone Projects is an established and growing charity providing quality homes and services to help prevent homelessness and transform lives across the North West.
Our support services are aimed at helping our customers develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation.
Whilst the role will be based at our head office in Heywood, the postholder will be required to visit our sites across Manchester and Lancashire to resolve any issues that cannot be dealt with remotely.
The successful applicant will work within a small IT team to support any 1st to 3rd line incidents and service requests. There will be opportunities to be involved with projects working towards the ICT Strategy and Digital Transformation programme.
You will have strong interpersonal skills liaising regularly with both colleagues and external suppliers to resolve any issues. We are looking for someone with excellent technical skills, organisation, administration and the ability to problem-solve.
We would love to hear from you if you can support our charity by:
Working as a key part of the IT Support team to be one of the first points of contact for all incidents and service requests
Maintain and develop the ICT infrastructure including Servers and Networking
New office/site network commissioning as part of continued growth at the charity
Support IT management to improve the IT service by undertaking development and project work in line with ITIL framework principles
Provide training to colleagues and coach junior members of the IT Support team
This is a great opportunity for you to build on your existing skills whilst building you career by developing new ones as this is a wide-ranging role with many exciting opportunities.
If you would like any further information on the role please contact recruitment@stepping-stone.org.uk
If you believe that you can bring something special to this role, then apply now by sending your CV by noon on Monday 29th July to recruitment@stepping-stone.org.uk (though please note due to the fast-moving nature of the current job market we reserve the right to close the position earlier).
We want you to be yourself at Stepping Stone Projects we value everything that makes you unique. We recognise and celebrate your difference and together we make Stepping Stone Projects a special and great place to work.
We are a disability confident employer and we will provide reasonable support to disabled applicants throughout the recruitment process. If you need any support to allow you to make an application then please contact recruitment@stepping-stone.org.uk
12/07/2024
Full time
IT Technician Monday - Friday 37.5 hours per week £30,030 - £33,320
The Quadrant, Green Lane, Heywood
This role is Monday to Friday, exact hours to be agreed but to be worked between 8am - 6pm.
Stepping Stone Projects is an established and growing charity providing quality homes and services to help prevent homelessness and transform lives across the North West.
Our support services are aimed at helping our customers develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation.
Whilst the role will be based at our head office in Heywood, the postholder will be required to visit our sites across Manchester and Lancashire to resolve any issues that cannot be dealt with remotely.
The successful applicant will work within a small IT team to support any 1st to 3rd line incidents and service requests. There will be opportunities to be involved with projects working towards the ICT Strategy and Digital Transformation programme.
You will have strong interpersonal skills liaising regularly with both colleagues and external suppliers to resolve any issues. We are looking for someone with excellent technical skills, organisation, administration and the ability to problem-solve.
We would love to hear from you if you can support our charity by:
Working as a key part of the IT Support team to be one of the first points of contact for all incidents and service requests
Maintain and develop the ICT infrastructure including Servers and Networking
New office/site network commissioning as part of continued growth at the charity
Support IT management to improve the IT service by undertaking development and project work in line with ITIL framework principles
Provide training to colleagues and coach junior members of the IT Support team
This is a great opportunity for you to build on your existing skills whilst building you career by developing new ones as this is a wide-ranging role with many exciting opportunities.
If you would like any further information on the role please contact recruitment@stepping-stone.org.uk
If you believe that you can bring something special to this role, then apply now by sending your CV by noon on Monday 29th July to recruitment@stepping-stone.org.uk (though please note due to the fast-moving nature of the current job market we reserve the right to close the position earlier).
We want you to be yourself at Stepping Stone Projects we value everything that makes you unique. We recognise and celebrate your difference and together we make Stepping Stone Projects a special and great place to work.
We are a disability confident employer and we will provide reasonable support to disabled applicants throughout the recruitment process. If you need any support to allow you to make an application then please contact recruitment@stepping-stone.org.uk
WILDFOWL AND WETLANDS TRUST
Gloucester, Gloucestershire
Assistant IT Support Technician Slimbridge Wetland Centre, HQ, with the opportunity for some hybrid working.37.5 hours per week£22,015 to £24,015 per annum, dependent on experienceIf you enjoy technology and have a passion for problem solving, we would love to hear from you. This is a great opportunity to join our IT team, helping to provide support to users across our locations. This role will receive support and ongoing guidance from across the team to build on your experience so a keenness to learn and develop your skills is key. The Role As an Assistant IT Support Technician, you will:- Assist in ensuring speedy resolution of 1st line Help Desk queries and change requests- Provide IT related support to the WWT end-user community.- Play a key role in processing, configuring and issuing new PCs, laptops and associated peripherals to WWT requirements.- Troubleshoot PCs, laptops and associated peripherals and escalate to senior IT staff and / or 3rd party support where appropriate.- Perform common user account administration including creating / removing user accounts and managing permissions. - Keep updated relevant IT documentation.- Assist other members of the IT team in their daily activities and IT projects. About You You will ideally have experience of supporting a wide range of end users in a Microsoft network. You should be confident in supporting Windows 10 and Office 16 and experience in supporting Office 365 would be an advantage. You must be confident in configuring and maintaining PCs, laptops and associated peripherals, together with a good understanding of basic LAN and WAN network support techniques. You will also possess strong communication skills and be able to assist a wide range of users, often remotely, in a professional and polite manner. For this role we can offer flexibility around working from home. It is expected the role could work from home up to 2 days a week once the induction period is completed. If this is of interested, then we are happy to discuss this at interview stage. About Us The Wildfowl & Wetlands Trust (WWT) is a conservation charity that protects wetlands for wildlife and people. We conserve, restore and create wetlands. We are pioneers in saving wetland wildlife, both in the UK and around the world. At our 10 UK sites around a million visitors a year engage with wetland nature. We work internationally in key global wetland areas, balancing conservation with sustainable livelihoods and influencing national and international conservation policies.In return for your hard work and dedication you'll enjoy a wide range of benefits including:- 25 days' annual leave plus bank holidays increasing to 30 days after 5 years' service- Contributory pension scheme (conditions apply)- Life assurance - Free parking and secure bike storage areas- Cycle to work scheme- Free entry to all our centres Closing date : 25th September 2022 Interview date : Monday 3rd October onsite at Slimbridge, HQ WWT is an equal opportunities employer, and all applications will be considered solely on merit. Registered Charity Number England & Wales, no and Scotland, no SC039410 To apply as an Assistant IT Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
15/09/2022
Full time
Assistant IT Support Technician Slimbridge Wetland Centre, HQ, with the opportunity for some hybrid working.37.5 hours per week£22,015 to £24,015 per annum, dependent on experienceIf you enjoy technology and have a passion for problem solving, we would love to hear from you. This is a great opportunity to join our IT team, helping to provide support to users across our locations. This role will receive support and ongoing guidance from across the team to build on your experience so a keenness to learn and develop your skills is key. The Role As an Assistant IT Support Technician, you will:- Assist in ensuring speedy resolution of 1st line Help Desk queries and change requests- Provide IT related support to the WWT end-user community.- Play a key role in processing, configuring and issuing new PCs, laptops and associated peripherals to WWT requirements.- Troubleshoot PCs, laptops and associated peripherals and escalate to senior IT staff and / or 3rd party support where appropriate.- Perform common user account administration including creating / removing user accounts and managing permissions. - Keep updated relevant IT documentation.- Assist other members of the IT team in their daily activities and IT projects. About You You will ideally have experience of supporting a wide range of end users in a Microsoft network. You should be confident in supporting Windows 10 and Office 16 and experience in supporting Office 365 would be an advantage. You must be confident in configuring and maintaining PCs, laptops and associated peripherals, together with a good understanding of basic LAN and WAN network support techniques. You will also possess strong communication skills and be able to assist a wide range of users, often remotely, in a professional and polite manner. For this role we can offer flexibility around working from home. It is expected the role could work from home up to 2 days a week once the induction period is completed. If this is of interested, then we are happy to discuss this at interview stage. About Us The Wildfowl & Wetlands Trust (WWT) is a conservation charity that protects wetlands for wildlife and people. We conserve, restore and create wetlands. We are pioneers in saving wetland wildlife, both in the UK and around the world. At our 10 UK sites around a million visitors a year engage with wetland nature. We work internationally in key global wetland areas, balancing conservation with sustainable livelihoods and influencing national and international conservation policies.In return for your hard work and dedication you'll enjoy a wide range of benefits including:- 25 days' annual leave plus bank holidays increasing to 30 days after 5 years' service- Contributory pension scheme (conditions apply)- Life assurance - Free parking and secure bike storage areas- Cycle to work scheme- Free entry to all our centres Closing date : 25th September 2022 Interview date : Monday 3rd October onsite at Slimbridge, HQ WWT is an equal opportunities employer, and all applications will be considered solely on merit. Registered Charity Number England & Wales, no and Scotland, no SC039410 To apply as an Assistant IT Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Job Title: IT Technician - 1st/2nd line Location: Coventry Day Rate: £25,000 - £30,000 Benefits: Very good Pension, 10% Staff Discount, Annual Bonus This is possibly one of the best opportunities we have come across for someone looking to expand their technical knowledge and professional experience. Our client strives to give you the best opportunity to build a career in the IT sector. Our client is a large retail company that spans across the UK and employs over 70,000 people. They are looking for an experience 1st Line Support who has a real passion for IT and the dedication to having a career in IT. The Role You will work in a team of 8 people covering the retail side of the group. The team you will be joining receive around 400 tickets per month that vary from simple desktop support to 3rd Line Network and server Infrastructure issues. Your role is to work on all 1st/2nd Line issues and escalate any 3rd Line problems to the Network Administrator or Infrastructure Project Manager. Requirements 1 year in a 1st Line or 1st/2nd Line position A passion for IT and dedication to take your career to the next level Desire and ability to grow your IT skills, knowledge, and experience Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
04/02/2022
Full time
Job Title: IT Technician - 1st/2nd line Location: Coventry Day Rate: £25,000 - £30,000 Benefits: Very good Pension, 10% Staff Discount, Annual Bonus This is possibly one of the best opportunities we have come across for someone looking to expand their technical knowledge and professional experience. Our client strives to give you the best opportunity to build a career in the IT sector. Our client is a large retail company that spans across the UK and employs over 70,000 people. They are looking for an experience 1st Line Support who has a real passion for IT and the dedication to having a career in IT. The Role You will work in a team of 8 people covering the retail side of the group. The team you will be joining receive around 400 tickets per month that vary from simple desktop support to 3rd Line Network and server Infrastructure issues. Your role is to work on all 1st/2nd Line issues and escalate any 3rd Line problems to the Network Administrator or Infrastructure Project Manager. Requirements 1 year in a 1st Line or 1st/2nd Line position A passion for IT and dedication to take your career to the next level Desire and ability to grow your IT skills, knowledge, and experience Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
GreatFind Recruitment are on the hunt for a 3rd Line Networking and Server Engineer for our client, a dynamic and forward-thinking IT organisation, delivering IT services to the UK's most prestigious schools and colleges. The purpose of the role is to provide remote and onsite IT support, plus to assist with IT project implementations. Benefits include: Laptop, Mobile phone, 23 days holiday, Pension, Training, Excellent career development opportunities. This role will provide the right candidate with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Key Responsibilities Provide technical expertise for a wide variety of current and new technologies. Provide technical guidance and be a point of technical escalation when required to ensure high levels service are delivered and maintained. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design through to completion. Assist with providing IT support services to clients. Assist with managing company internal IT systems and IT projects. Skills and Experience A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security). A minimum of five years' experience in a similar IT role. Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Azure, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, routers, cabling infrastructure - Cyber security: firewalls, web filters, advanced protection and recovery - Cloud technologies - VMware / HyperV - Back-up solutions: Veeam, cloud backup Desirable qualifications: - Cisco CCNA - VMware VCP - Microsoft Certified - e.g. Azure, 365, Security - Certified Wireless Network Administrator (CWNA) About You You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. Apply today! About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider.
02/02/2022
Full time
GreatFind Recruitment are on the hunt for a 3rd Line Networking and Server Engineer for our client, a dynamic and forward-thinking IT organisation, delivering IT services to the UK's most prestigious schools and colleges. The purpose of the role is to provide remote and onsite IT support, plus to assist with IT project implementations. Benefits include: Laptop, Mobile phone, 23 days holiday, Pension, Training, Excellent career development opportunities. This role will provide the right candidate with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Key Responsibilities Provide technical expertise for a wide variety of current and new technologies. Provide technical guidance and be a point of technical escalation when required to ensure high levels service are delivered and maintained. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design through to completion. Assist with providing IT support services to clients. Assist with managing company internal IT systems and IT projects. Skills and Experience A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security). A minimum of five years' experience in a similar IT role. Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Azure, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, routers, cabling infrastructure - Cyber security: firewalls, web filters, advanced protection and recovery - Cloud technologies - VMware / HyperV - Back-up solutions: Veeam, cloud backup Desirable qualifications: - Cisco CCNA - VMware VCP - Microsoft Certified - e.g. Azure, 365, Security - Certified Wireless Network Administrator (CWNA) About You You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. Apply today! About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider.
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.
