We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
18/12/2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
28/03/2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
27/02/2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
15/09/2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Business Information Security Manager Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R The purpose of this role is to assist the Director of Business Information Security (BISO) in all security matters relating to the oversight of Information Security, Cyber Security and Data Privacy within the Regulatory Reporting business line of LSEG's Post Trade division. The successful candidate will be charged with ensuring that the critical business systems and data assets of Regulatory Reporting are adequately protected, and that all related information security and cyber controls remain effective and within risk appetite and/or have appropriate risk treatment plans in place to bring them back into risk appetite. The role will best suit an experienced Information Security Manager with extensive experience gained from having previously operated within Senior Management level InfoSec/Cyber roles within the FS or FMI industries. The successful candidate must be a subject matter expert in Information Security, as the role demands a very strong knowledge in all areas of information security and cyber security, as well as in-depth knowledge of legacy, existing, and emerging technologies including cloud and security technologies/controls. In addition to a solid foundational Security Governance Risk and Compliance (Security-GRC) skillset, a prior background in information security engineering, security architecture, and security operations will be advantageous in this role given the various levels of stakeholders as well as the tech/cyber projects that the successful candidate will engage with daily. Key responsibilities include: Assisting in the oversight of Information Security by: Reviewing and assessing the information security and cyber controls that enable Regulatory Reporting to conduct its business in a secure manner, and gap analysis of the same. The oversight of InfoSec/Cyber related control gap/risk remediation activities Monitoring and analysing the information security roadmaps, strategies, programmes, and projects within Regulatory Reporting, and identifying and reporting risks, trends and future opportunities for improvement and enhancement. Proactively engaging and working closely with the technology and cyber teams that are delivering technology and cyber services to the firm. Attending risk and governance meetings to provide updates to the Regulatory Reporting stakeholders from the three lines of defence regarding the delivery and progress of the various strategic cyber initiatives and broader cyber programme within LSEG. Working with colleagues from the three lines of defence to define the current risk posture of Regulatory Reporting and collaborating with those stakeholders to remediate identified risks/issues. Engaging with external third parties who provide services to Regulatory Reporting and working closely with the established internal third-party oversight functions to ensure appropriate and contracted levels of security are met. Establish and maintain a Cyber Risk Profile of Regulatory Reporting in line with other areas of LSEG. Assisting with the establishment and maintenance of a Risk Control Assessment (RCA) that focuses on InfoSec/Cyber risks and associated controls, etc. Maintaining the established key performance and key risk indicators and ensuring that all management information (MI) is an accurate reflection of the current control's estate. Maintaining an accurate set of executive level presentation materials that clearly and accurately present the current state of security control within Regulatory Reporting. Assessing the security architecture solution designs and risk position of projects and initiatives undertaken by Regulatory Reporting and working closely with associated SMEs and design authorities to ensure projects are delivered in compliance with Policies and Standards, and with security design principles considered/implemented as key success deliverables. Engagement with the business to: Develop an understanding of business goals and operational risks Identifying key areas for improvement Support the risk management decision processes and risk forums/committees Assisting with the identification of emerging information and cyber security threats to the business, and the subsequent analysis to realise and oversee risk mitigation plans, Build strong relationships within the business to gain an understanding of security-related business risks. Work closely with governance stakeholders in the 1st, 2nd, and 3rd lines of defence on all matters relating to information security, cyber risk, data privacy, including all regulatory and legislative considerations. Embedding Cyber across the firm by: Working closely with all necessary stakeholders in the business and technology areas to ensure compliance with established LSEG policies, standards, and procedures, etc. Constructively and pragmatically challenging established controls to ensure, recommend, and accommodate continuous improvement. Ensuring Regulatory Reporting stakeholders understand their responsibilities in relation to security risk mitigation and remediation. Monitoring industry information security trends and keeping business leadership informed about information security-related issues and activities potentially affecting the organisation and specific business functions. Security Governance, Technical, and Risk Review: The review and documenting of technologies and security controls across the firm, including areas such as; office spaces, data centres and cloud. Executing and concluding security controls maturity assessments against industry standards such as the NIST Cyber Security Framework, ISO27001/2, SOC2, etc Working closely with stakeholders to review all projects and initiatives, assessing them for appropriate/correct levels of security design and controls. Identification of technology and security risks across the firm and the assessment and appropriate risk scoring and presentation of the same. Produce appropriate risk remediation action plans and ability to present and take ownership of risk treatment proposals and action plans. Review and appropriate response to regulatory and legislative matters Produce and present risks and risk postures / cyber maturity to senior/executive bodies. Able to clearly and precisely present complex cyber risk matters to clients and regulators. Partnering with the different business control functions: Build knowledge of business units by assisting them with their security workloads, agendas, and difficulties. Maintaining a balanced relationship with risk, compliance, legal, human resources, and internal and external audit functions. Knowledge of technology, security, and threat landscapes: Staying abreast of emerging technologies, including all security technologies, Sustaining a deep and in-depth knowledge of the cyber threat landscape, Maintain and constantly enriching knowledge of information security and cyber risks as they develop, Being able to propose and explain appropriate cyber risk counter measures clearly and concisely. Remaining informed and knowledgeable on primary global data protection regulations and legislation. Experience and core skill requirements: 10 years minimum experience in senior InfoSec management roles Extensive previous exposure to FS or FMI industry organisations High performance in problem solving, innovating and critical thinking Excellent written/verbal communication and stakeholder management skills Ability to articulate ideas to both technical and non-technical audiences Must be capable of working pragmatically and efficiently in both a team and alone Able to prioritise workloads efficiently and appropriately with minimal supervision Able to work in fast paced, high-volume workload environment, prioritising accordingly Must Have Security Certifications: CISSP Desirable & Advantageous Certifications: CISSP-ISSAP, CISSP-ISSEP, CISM, CCSP, CCSK, CEH Working knowledge of Security Standards / Frameworks: ISO27K, ISF SOGP, NIST CSF, CIS, CSA STAR, CBEST, TIBER-EU, SOC2 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race . click apply for full job details
10/02/2025
Full time
Business Information Security Manager Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R The purpose of this role is to assist the Director of Business Information Security (BISO) in all security matters relating to the oversight of Information Security, Cyber Security and Data Privacy within the Regulatory Reporting business line of LSEG's Post Trade division. The successful candidate will be charged with ensuring that the critical business systems and data assets of Regulatory Reporting are adequately protected, and that all related information security and cyber controls remain effective and within risk appetite and/or have appropriate risk treatment plans in place to bring them back into risk appetite. The role will best suit an experienced Information Security Manager with extensive experience gained from having previously operated within Senior Management level InfoSec/Cyber roles within the FS or FMI industries. The successful candidate must be a subject matter expert in Information Security, as the role demands a very strong knowledge in all areas of information security and cyber security, as well as in-depth knowledge of legacy, existing, and emerging technologies including cloud and security technologies/controls. In addition to a solid foundational Security Governance Risk and Compliance (Security-GRC) skillset, a prior background in information security engineering, security architecture, and security operations will be advantageous in this role given the various levels of stakeholders as well as the tech/cyber projects that the successful candidate will engage with daily. Key responsibilities include: Assisting in the oversight of Information Security by: Reviewing and assessing the information security and cyber controls that enable Regulatory Reporting to conduct its business in a secure manner, and gap analysis of the same. The oversight of InfoSec/Cyber related control gap/risk remediation activities Monitoring and analysing the information security roadmaps, strategies, programmes, and projects within Regulatory Reporting, and identifying and reporting risks, trends and future opportunities for improvement and enhancement. Proactively engaging and working closely with the technology and cyber teams that are delivering technology and cyber services to the firm. Attending risk and governance meetings to provide updates to the Regulatory Reporting stakeholders from the three lines of defence regarding the delivery and progress of the various strategic cyber initiatives and broader cyber programme within LSEG. Working with colleagues from the three lines of defence to define the current risk posture of Regulatory Reporting and collaborating with those stakeholders to remediate identified risks/issues. Engaging with external third parties who provide services to Regulatory Reporting and working closely with the established internal third-party oversight functions to ensure appropriate and contracted levels of security are met. Establish and maintain a Cyber Risk Profile of Regulatory Reporting in line with other areas of LSEG. Assisting with the establishment and maintenance of a Risk Control Assessment (RCA) that focuses on InfoSec/Cyber risks and associated controls, etc. Maintaining the established key performance and key risk indicators and ensuring that all management information (MI) is an accurate reflection of the current control's estate. Maintaining an accurate set of executive level presentation materials that clearly and accurately present the current state of security control within Regulatory Reporting. Assessing the security architecture solution designs and risk position of projects and initiatives undertaken by Regulatory Reporting and working closely with associated SMEs and design authorities to ensure projects are delivered in compliance with Policies and Standards, and with security design principles considered/implemented as key success deliverables. Engagement with the business to: Develop an understanding of business goals and operational risks Identifying key areas for improvement Support the risk management decision processes and risk forums/committees Assisting with the identification of emerging information and cyber security threats to the business, and the subsequent analysis to realise and oversee risk mitigation plans, Build strong relationships within the business to gain an understanding of security-related business risks. Work closely with governance stakeholders in the 1st, 2nd, and 3rd lines of defence on all matters relating to information security, cyber risk, data privacy, including all regulatory and legislative considerations. Embedding Cyber across the firm by: Working closely with all necessary stakeholders in the business and technology areas to ensure compliance with established LSEG policies, standards, and procedures, etc. Constructively and pragmatically challenging established controls to ensure, recommend, and accommodate continuous improvement. Ensuring Regulatory Reporting stakeholders understand their responsibilities in relation to security risk mitigation and remediation. Monitoring industry information security trends and keeping business leadership informed about information security-related issues and activities potentially affecting the organisation and specific business functions. Security Governance, Technical, and Risk Review: The review and documenting of technologies and security controls across the firm, including areas such as; office spaces, data centres and cloud. Executing and concluding security controls maturity assessments against industry standards such as the NIST Cyber Security Framework, ISO27001/2, SOC2, etc Working closely with stakeholders to review all projects and initiatives, assessing them for appropriate/correct levels of security design and controls. Identification of technology and security risks across the firm and the assessment and appropriate risk scoring and presentation of the same. Produce appropriate risk remediation action plans and ability to present and take ownership of risk treatment proposals and action plans. Review and appropriate response to regulatory and legislative matters Produce and present risks and risk postures / cyber maturity to senior/executive bodies. Able to clearly and precisely present complex cyber risk matters to clients and regulators. Partnering with the different business control functions: Build knowledge of business units by assisting them with their security workloads, agendas, and difficulties. Maintaining a balanced relationship with risk, compliance, legal, human resources, and internal and external audit functions. Knowledge of technology, security, and threat landscapes: Staying abreast of emerging technologies, including all security technologies, Sustaining a deep and in-depth knowledge of the cyber threat landscape, Maintain and constantly enriching knowledge of information security and cyber risks as they develop, Being able to propose and explain appropriate cyber risk counter measures clearly and concisely. Remaining informed and knowledgeable on primary global data protection regulations and legislation. Experience and core skill requirements: 10 years minimum experience in senior InfoSec management roles Extensive previous exposure to FS or FMI industry organisations High performance in problem solving, innovating and critical thinking Excellent written/verbal communication and stakeholder management skills Ability to articulate ideas to both technical and non-technical audiences Must be capable of working pragmatically and efficiently in both a team and alone Able to prioritise workloads efficiently and appropriately with minimal supervision Able to work in fast paced, high-volume workload environment, prioritising accordingly Must Have Security Certifications: CISSP Desirable & Advantageous Certifications: CISSP-ISSAP, CISSP-ISSEP, CISM, CCSP, CCSK, CEH Working knowledge of Security Standards / Frameworks: ISO27K, ISF SOGP, NIST CSF, CIS, CSA STAR, CBEST, TIBER-EU, SOC2 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race . click apply for full job details
Position: Junior Professional Services Engineer LOCATION: Oxford SALARY: 32,000 - 34,000 Benefits: 20+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Private medical cover Discounted gym membership Epic Christmas Parties Free Car Parking Primary Purpose: This is a hybrid role the will look to develop current onsite known skill set with a pathway for development into becoming a full Professional Service engineer within the department. As such the required responsibilities have been split accordingly to enable the candidate to be fully aware of the role To enable the candidate to become fully able to complete project works solo, the candidate will spend time with the senior team engineers to shadow and understand the full requirements of how to deliver the required projects Key Responsibilities - Onsite Helpdesk support - The Desktop team are tasked with supporting, investigating, and resolving our MSP client's IT related systems and making sure all issues are dealt with in a timely fashion. Being the go-to engineer for all site visit requirements where we have been unable to resolve the issue remotely Being an escalation point for onsite requirements Ensuring all forms of support call are logged in the system and the client is kept updated Manage incident and request tickets ensuring established SLA's are met Providing support to our clients Help the Management Team with continued business improvements Communicate daily to clients/management with open tickets / projects Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the management team of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Logging, managing, and resolving client IT issues Maintain desktop asset register and configurations Undertake any other reasonable duties as required to meet the needs of the business Key Responsibilities - Professional Service Engineer - Delivering at least 1 - 2 projects every month, this will increase alongside your expertise. This typically comprises three days of paid support work, one day for an SOW, and one day a week for training and administrative work. Lead role in project delivery Work with other departments, ensuring that everyone is kept up to date pre/during/post project works Work alongside the department PM to work within created project plan Create a detailed Scope of Work document in line with the project proposal Raising concerns and SOW creep Ability to be agile during project works should issue arise Strong communicator both verbally and written to both internal departments and the wider client base Person Specification: Minimum: Excellent knowledge in Windows 7/8/10 installation and configuration Good working knowledge of PC hardware repairs Good knowledge with MacOS installation and configuration Good working knowledge of Email Management/Configuration - Exchange 2013/2016, Office365, Intune management and configuration etc Good working knowledge of Active Directory - User account creation, group creation, etc Comms cabinet patching Basic knowledge of VLANs Good working knowledge of NTFS permissions Handovers - SOW doc: Scope of works to be completed in the time frame given. If extra discovery is needed it needs to be highlighted at internal handover. End of End-of-project handovers need to be completed to the Planet internal team or the customer (customer type depending) Only at this point can the project be signed off Minimum of 2 years' IT experience in a corporate or services environment Driving license and own transport 2+ years' experience working with medium-large business INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
10/02/2025
Full time
Position: Junior Professional Services Engineer LOCATION: Oxford SALARY: 32,000 - 34,000 Benefits: 20+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Private medical cover Discounted gym membership Epic Christmas Parties Free Car Parking Primary Purpose: This is a hybrid role the will look to develop current onsite known skill set with a pathway for development into becoming a full Professional Service engineer within the department. As such the required responsibilities have been split accordingly to enable the candidate to be fully aware of the role To enable the candidate to become fully able to complete project works solo, the candidate will spend time with the senior team engineers to shadow and understand the full requirements of how to deliver the required projects Key Responsibilities - Onsite Helpdesk support - The Desktop team are tasked with supporting, investigating, and resolving our MSP client's IT related systems and making sure all issues are dealt with in a timely fashion. Being the go-to engineer for all site visit requirements where we have been unable to resolve the issue remotely Being an escalation point for onsite requirements Ensuring all forms of support call are logged in the system and the client is kept updated Manage incident and request tickets ensuring established SLA's are met Providing support to our clients Help the Management Team with continued business improvements Communicate daily to clients/management with open tickets / projects Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the management team of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Logging, managing, and resolving client IT issues Maintain desktop asset register and configurations Undertake any other reasonable duties as required to meet the needs of the business Key Responsibilities - Professional Service Engineer - Delivering at least 1 - 2 projects every month, this will increase alongside your expertise. This typically comprises three days of paid support work, one day for an SOW, and one day a week for training and administrative work. Lead role in project delivery Work with other departments, ensuring that everyone is kept up to date pre/during/post project works Work alongside the department PM to work within created project plan Create a detailed Scope of Work document in line with the project proposal Raising concerns and SOW creep Ability to be agile during project works should issue arise Strong communicator both verbally and written to both internal departments and the wider client base Person Specification: Minimum: Excellent knowledge in Windows 7/8/10 installation and configuration Good working knowledge of PC hardware repairs Good knowledge with MacOS installation and configuration Good working knowledge of Email Management/Configuration - Exchange 2013/2016, Office365, Intune management and configuration etc Good working knowledge of Active Directory - User account creation, group creation, etc Comms cabinet patching Basic knowledge of VLANs Good working knowledge of NTFS permissions Handovers - SOW doc: Scope of works to be completed in the time frame given. If extra discovery is needed it needs to be highlighted at internal handover. End of End-of-project handovers need to be completed to the Planet internal team or the customer (customer type depending) Only at this point can the project be signed off Minimum of 2 years' IT experience in a corporate or services environment Driving license and own transport 2+ years' experience working with medium-large business INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
2nd Line Engineer - Stockton on Tees Up to 40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. This role is a standalone role which is predominately 2nd through to 3rd Line, with some 1st line when required. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You'll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working on a Service Desk / management and prioritization of ticket queues. - Any experience with ServiceNow will be highly favored
10/02/2025
Full time
2nd Line Engineer - Stockton on Tees Up to 40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. This role is a standalone role which is predominately 2nd through to 3rd Line, with some 1st line when required. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You'll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working on a Service Desk / management and prioritization of ticket queues. - Any experience with ServiceNow will be highly favored
2nd Line Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer to be based onsite x5 days a week. As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
10/02/2025
Full time
2nd Line Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer to be based onsite x5 days a week. As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Infrastructure Manager - York (Hybrid) My Industry leading client is currently seeking an Infrastructure Manager to join a busy IT environment to manage a 3rd line Infrastructure team. In order to be considered for this role you will need to possess line management experience & come from a highly technical background. Duties and Responsibilities Overall responsibility for the management of a team of highly skilled engineers both technically & direct management, . Ensuring 3rd Line backlog is managed within OLAs & SLAs, stepping in to clear technically challenging tickets. Responsible for training & development of the engineers. Close day to day working with internal IT Service Delivery, Projects, Technical Delivery & Security teams. Managing Infrastructure team weekly reporting. Managing/coordinating operational changes inside/outside of core hours (dependent on activity). Skills/Requirements Strong Public cloud - Microsoft Azure & associated bastions, Kubernetes, Application Gateways, Express Routes, & Traffic Managers. O365, Teams, Exchange online, PowerShell experience. Hands-on experience with writing SQL queries. Strong VMware & Hyper-V knowledge. Proven understanding of physical server hardware components and configuration with strong fault diagnostic capabilities, these need to include RAID config and planning workload placement on storage arrays. Good understanding of WAN, SDWAN, MPLS, FTTp/c, FortiGate Firewall/Manager/Analyzer, Draytek Router, Ubiquiti stack, Wireless Networks (planning/support). Detailed understanding of TCP/IP, IP routing protocols (BGP and OSPF). Knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy & WSUS. In-depth incident management knowledge, understanding of ITSM toolsets. Infrastructure Manager - York (Hybrid)
10/02/2025
Full time
Infrastructure Manager - York (Hybrid) My Industry leading client is currently seeking an Infrastructure Manager to join a busy IT environment to manage a 3rd line Infrastructure team. In order to be considered for this role you will need to possess line management experience & come from a highly technical background. Duties and Responsibilities Overall responsibility for the management of a team of highly skilled engineers both technically & direct management, . Ensuring 3rd Line backlog is managed within OLAs & SLAs, stepping in to clear technically challenging tickets. Responsible for training & development of the engineers. Close day to day working with internal IT Service Delivery, Projects, Technical Delivery & Security teams. Managing Infrastructure team weekly reporting. Managing/coordinating operational changes inside/outside of core hours (dependent on activity). Skills/Requirements Strong Public cloud - Microsoft Azure & associated bastions, Kubernetes, Application Gateways, Express Routes, & Traffic Managers. O365, Teams, Exchange online, PowerShell experience. Hands-on experience with writing SQL queries. Strong VMware & Hyper-V knowledge. Proven understanding of physical server hardware components and configuration with strong fault diagnostic capabilities, these need to include RAID config and planning workload placement on storage arrays. Good understanding of WAN, SDWAN, MPLS, FTTp/c, FortiGate Firewall/Manager/Analyzer, Draytek Router, Ubiquiti stack, Wireless Networks (planning/support). Detailed understanding of TCP/IP, IP routing protocols (BGP and OSPF). Knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy & WSUS. In-depth incident management knowledge, understanding of ITSM toolsets. Infrastructure Manager - York (Hybrid)
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid Do you want to: Be equally involved with 3rd line support and project-based work with career scope into Lead Net Sec Consultant/Presales? Upskill in Azure Network, SDWAN, SASE, Zero Trust? Join a rapidly growing company with an ever-increasing client base? Join a company that our known for honesty, transparency and drive to deliver a top tier, professional job to their clients? Key Skills/Experience CCNP or CCIE Pro-active and reactive 3rd line network support across all client networks infrastructure You will be one of the key network Subject Matter Experts (SME) who supports and implements network solutions for multiple customers The ability to articulate and present complex technical topics to non-technical clients and colleagues, clearly breaking down and explaining concepts so they are understood Capable of handling complex escalated situations internally and externally Cover a variety of tech; LAN, WAN, Cisco R&S, Wifi, MPSL, Connectivity Security Firewalls (Fortinet, Firepower, Palo Alto) Excellent Cisco Lan Enterprise R&S experience WAN knowledge and experience is nice to have Exposure to, or experience with, Cisco Meraki, HP/Aruba or Fortinet vendor stacks will serve as a bonus Excellent interpersonal and communication skills, both written and verbal. You should be confident to communicate at every level within small and large enterprises, effectively escalating wherever necessary. Please hit the button Apply and/or email (see below) or call for further info. Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid
09/02/2025
Full time
Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid Do you want to: Be equally involved with 3rd line support and project-based work with career scope into Lead Net Sec Consultant/Presales? Upskill in Azure Network, SDWAN, SASE, Zero Trust? Join a rapidly growing company with an ever-increasing client base? Join a company that our known for honesty, transparency and drive to deliver a top tier, professional job to their clients? Key Skills/Experience CCNP or CCIE Pro-active and reactive 3rd line network support across all client networks infrastructure You will be one of the key network Subject Matter Experts (SME) who supports and implements network solutions for multiple customers The ability to articulate and present complex technical topics to non-technical clients and colleagues, clearly breaking down and explaining concepts so they are understood Capable of handling complex escalated situations internally and externally Cover a variety of tech; LAN, WAN, Cisco R&S, Wifi, MPSL, Connectivity Security Firewalls (Fortinet, Firepower, Palo Alto) Excellent Cisco Lan Enterprise R&S experience WAN knowledge and experience is nice to have Exposure to, or experience with, Cisco Meraki, HP/Aruba or Fortinet vendor stacks will serve as a bonus Excellent interpersonal and communication skills, both written and verbal. You should be confident to communicate at every level within small and large enterprises, effectively escalating wherever necessary. Please hit the button Apply and/or email (see below) or call for further info. Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid
M365 Engineer / SharePoint Developer (Contract) 250/day (Outside IR35) Leeds This role will join the M365 team and work alongside the lead administrator and Digital Workplace Lead to design and deliver high quality solutions. The M365 Engineer will engage with business stakeholders to understand requirements, producing high level technical solution designs as well as define architectural topologies. The ideal candidate will be based locally to the client's head office in Leeds and be able to commute in 2-3 times per week. Details: M365 Engineer / SharePoint Developer 6 months (initial contract) 250/day (Outside IR35) Leeds (hybrid remote) Start date - 17/02/2025 The scope of the role will be to : Delivering technical implementations and championing Microsoft 365 based solutions, embracing 'out of the box' functionality where possible. Design and delivery of SharePoint solutions, in line with business objectives, and designing new solutions or areas of the intranet. Attend regular meetings with the M365 and wider IT teams to manage the progress of incidents, continuous improvements, and projects Liaise with 3rd party Microsoft Business partners to help support the delivery of M365 products into the organisation. Actively contribute to the M365 team by knowledge sharing and supporting other team members Build successful relationships with all key stakeholders. Key skills we're looking for: Strong understanding and knowledge of SharePoint including architecture, configuration, and customer processes. Experience using PowerShell Experience in the development of PowerApps. Understanding of Power Platform, Azure, Power Automate and Dataverse. Strong problem-solving skills and attention to detail. Experience in managing Microsoft 365 projects throughout the entire lifecycle, from initiation to completion, ensuring delivery within scope and schedule. Adept at conveying complex technical information to both technical and non-technical stakeholders. Maintain excellent working knowledge of the M365 suite, and all required tools and products. If you're an M 65 Engineer with experience in SharePoint Development, please click APPLY! In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
07/02/2025
Contractor
M365 Engineer / SharePoint Developer (Contract) 250/day (Outside IR35) Leeds This role will join the M365 team and work alongside the lead administrator and Digital Workplace Lead to design and deliver high quality solutions. The M365 Engineer will engage with business stakeholders to understand requirements, producing high level technical solution designs as well as define architectural topologies. The ideal candidate will be based locally to the client's head office in Leeds and be able to commute in 2-3 times per week. Details: M365 Engineer / SharePoint Developer 6 months (initial contract) 250/day (Outside IR35) Leeds (hybrid remote) Start date - 17/02/2025 The scope of the role will be to : Delivering technical implementations and championing Microsoft 365 based solutions, embracing 'out of the box' functionality where possible. Design and delivery of SharePoint solutions, in line with business objectives, and designing new solutions or areas of the intranet. Attend regular meetings with the M365 and wider IT teams to manage the progress of incidents, continuous improvements, and projects Liaise with 3rd party Microsoft Business partners to help support the delivery of M365 products into the organisation. Actively contribute to the M365 team by knowledge sharing and supporting other team members Build successful relationships with all key stakeholders. Key skills we're looking for: Strong understanding and knowledge of SharePoint including architecture, configuration, and customer processes. Experience using PowerShell Experience in the development of PowerApps. Understanding of Power Platform, Azure, Power Automate and Dataverse. Strong problem-solving skills and attention to detail. Experience in managing Microsoft 365 projects throughout the entire lifecycle, from initiation to completion, ensuring delivery within scope and schedule. Adept at conveying complex technical information to both technical and non-technical stakeholders. Maintain excellent working knowledge of the M365 suite, and all required tools and products. If you're an M 65 Engineer with experience in SharePoint Development, please click APPLY! In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
Sales Engineer - Leeds (monthly) - 70k OTE We are recruiting for one of the most exciting managed services providers globally, delivering cutting-edge data protection services to a variety of industry verticals. They have aligned themselves to a single global vendor offering managed services around their offering. The vendor revenue is over 600m and is growing 47% year on year and they are only just getting started! The business has built a UK & US team of over 100 people and are continue to expand and remain the market leader. Last year they hired their first Senior Sales Engineer, with over 15 years in the IT channel he has led SE functions for several significant brands. Due to demand they need to recruit for his team to support the ongoing growth of the business. The role - Sales Engineer: As a sales engineer, you'll use your technical knowledge along with sales skills to provide advice and support Supporting UK customers with delivering and designing solutions. Working alongside the sales team to deliver demos and POC's for customers. Engage with sales, marketing, and partners to deliver exceptional customer experience. Attend trade shows and events. Requirements: Minimum of 2 years experience in the IT channel (either pre-sales, engineering or 2nd/3rd line support experience) Experience speaking to end-user customers Cyber security experience would be beneficial but not a necessity. Based within 2 hours of Leeds (In the office twice a month)
07/02/2025
Full time
Sales Engineer - Leeds (monthly) - 70k OTE We are recruiting for one of the most exciting managed services providers globally, delivering cutting-edge data protection services to a variety of industry verticals. They have aligned themselves to a single global vendor offering managed services around their offering. The vendor revenue is over 600m and is growing 47% year on year and they are only just getting started! The business has built a UK & US team of over 100 people and are continue to expand and remain the market leader. Last year they hired their first Senior Sales Engineer, with over 15 years in the IT channel he has led SE functions for several significant brands. Due to demand they need to recruit for his team to support the ongoing growth of the business. The role - Sales Engineer: As a sales engineer, you'll use your technical knowledge along with sales skills to provide advice and support Supporting UK customers with delivering and designing solutions. Working alongside the sales team to deliver demos and POC's for customers. Engage with sales, marketing, and partners to deliver exceptional customer experience. Attend trade shows and events. Requirements: Minimum of 2 years experience in the IT channel (either pre-sales, engineering or 2nd/3rd line support experience) Experience speaking to end-user customers Cyber security experience would be beneficial but not a necessity. Based within 2 hours of Leeds (In the office twice a month)
Desktop Support Engineer - Swanwick - 30,000 - Great Opportunity! Role : Desktop Support Engineer Areas : Swanwick Salary : 24,000 - 30,000 I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Swanwick. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
07/02/2025
Full time
Desktop Support Engineer - Swanwick - 30,000 - Great Opportunity! Role : Desktop Support Engineer Areas : Swanwick Salary : 24,000 - 30,000 I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Swanwick. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: 2nd/3rd Line Engineer Location: Eccles, Manchester Work Structure: Hybrid (3/2 split) Salary: 40,000 - 50,000 DOE Job Description: We are working with a leading Fintech company based in Salford / Eccles area of Greater Manchester, Our client specialises in developing cutting-edge payment solutions and financial technology that empower businesses worldwide. As a 2nd/3rd Line Engineer, you'll play a pivotal role in maintaining and optimising their robust IT infrastructure, ensuring seamless operations in a fast-paced, high-growth environment. Benefits: 25 days holiday rising to 30, plus bank holidays Your birthday off! Flexible working opportunities Hybrid Structure (3/2 split) Free parking Healthcare packages Team building and social events Development plan for career success Role responsibilities: Resolve complex technical issues across hardware, software, and networks. Maintain and optimize IT infrastructure for performance and reliability. Ensure system security and compliance with industry standards. Collaborate on deploying and supporting new technologies. Support and mentor junior members of staff Liase with 3rd parties when applicable Technical requirements: Azure / Azure Virtual Desktop VMWare Office 365 & Applications VoIP / Connectivity Routers and Switch installations Firewall configurations Network setups If you are a Senior IT Engineer with 3rd Line experience, you are enthusiastic and driven, we want to hear from you! Please apply to be immediately considered. Key Words: 3rd Line IT Engineer, 3rd Line, Senior Technical, Senior IT Engineer, 2nd/3rd line, Senior IT Support, 2nd line In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
07/02/2025
Full time
Role: 2nd/3rd Line Engineer Location: Eccles, Manchester Work Structure: Hybrid (3/2 split) Salary: 40,000 - 50,000 DOE Job Description: We are working with a leading Fintech company based in Salford / Eccles area of Greater Manchester, Our client specialises in developing cutting-edge payment solutions and financial technology that empower businesses worldwide. As a 2nd/3rd Line Engineer, you'll play a pivotal role in maintaining and optimising their robust IT infrastructure, ensuring seamless operations in a fast-paced, high-growth environment. Benefits: 25 days holiday rising to 30, plus bank holidays Your birthday off! Flexible working opportunities Hybrid Structure (3/2 split) Free parking Healthcare packages Team building and social events Development plan for career success Role responsibilities: Resolve complex technical issues across hardware, software, and networks. Maintain and optimize IT infrastructure for performance and reliability. Ensure system security and compliance with industry standards. Collaborate on deploying and supporting new technologies. Support and mentor junior members of staff Liase with 3rd parties when applicable Technical requirements: Azure / Azure Virtual Desktop VMWare Office 365 & Applications VoIP / Connectivity Routers and Switch installations Firewall configurations Network setups If you are a Senior IT Engineer with 3rd Line experience, you are enthusiastic and driven, we want to hear from you! Please apply to be immediately considered. Key Words: 3rd Line IT Engineer, 3rd Line, Senior Technical, Senior IT Engineer, 2nd/3rd line, Senior IT Support, 2nd line In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Are you an experienced IT professional looking to take full ownership of an internal IT environment? My client, a well-established food production company in Edinburgh, is seeking a Senior IT Engineer to manage and maintain their on-site infrastructure. This is a sole IT role on-site, where you'll handle 2nd and 3rd line issues, oversee business-as-usual operations, and lead IT projects, while a Managed Service Provider (MSP) supports 1st line tickets remotely. This is a fantastic opportunity to shape IT operations in a fast-paced manufacturing environment. Senior IT Engineer Edinburgh/Onsite 35,000 - 42,000 Daily Duties: Managing on-site infrastructure, ensuring reliability and performance. Handling 2nd and 3rd line escalations, working on more complex technical issues. Leading IT projects, including system upgrades, migrations, and network improvements. Collaborating with external MSPs for 1st line ticket resolution and escalations. Ensuring cybersecurity best practices and compliance with industry standards. Maintaining IT documentation and disaster recovery procedures. Supporting hardware and software troubleshooting across production and office environments. Identifying and implementing process improvements to enhance IT efficiency. Tech Stack: Operating Systems: Windows Server, Windows 10/11. Cloud Services: Microsoft 365, Azure AD. Networking: VLANs, Firewalls, Switches (Cisco, Ubiquiti). Virtualization: VMware, Hyper-V. Security & Backups: Veeam, Endpoint Security Solutions. Hardware: Servers, Workstations, Printers, Production IT Equipment. Company Benefits: 10% Pension Contribution - Secure your future with a generous employer pension scheme. Private Healthcare - Comprehensive medical coverage for peace of mind. Sick Pay - Financial support during unexpected health-related absences. Cycle-to-Work Scheme - Promote a healthy lifestyle with subsidized bike purchases. Free Parking - Convenient on-site parking for stress-free commutes. Life Insurance - Providing added financial security for you and your loved ones. Training & Development - Ongoing investment in your professional growth. If you're looking for a senior role where you can make a real impact, take ownership of IT operations, and work in a supportive industry, this could be the perfect opportunity for you! If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
07/02/2025
Full time
Are you an experienced IT professional looking to take full ownership of an internal IT environment? My client, a well-established food production company in Edinburgh, is seeking a Senior IT Engineer to manage and maintain their on-site infrastructure. This is a sole IT role on-site, where you'll handle 2nd and 3rd line issues, oversee business-as-usual operations, and lead IT projects, while a Managed Service Provider (MSP) supports 1st line tickets remotely. This is a fantastic opportunity to shape IT operations in a fast-paced manufacturing environment. Senior IT Engineer Edinburgh/Onsite 35,000 - 42,000 Daily Duties: Managing on-site infrastructure, ensuring reliability and performance. Handling 2nd and 3rd line escalations, working on more complex technical issues. Leading IT projects, including system upgrades, migrations, and network improvements. Collaborating with external MSPs for 1st line ticket resolution and escalations. Ensuring cybersecurity best practices and compliance with industry standards. Maintaining IT documentation and disaster recovery procedures. Supporting hardware and software troubleshooting across production and office environments. Identifying and implementing process improvements to enhance IT efficiency. Tech Stack: Operating Systems: Windows Server, Windows 10/11. Cloud Services: Microsoft 365, Azure AD. Networking: VLANs, Firewalls, Switches (Cisco, Ubiquiti). Virtualization: VMware, Hyper-V. Security & Backups: Veeam, Endpoint Security Solutions. Hardware: Servers, Workstations, Printers, Production IT Equipment. Company Benefits: 10% Pension Contribution - Secure your future with a generous employer pension scheme. Private Healthcare - Comprehensive medical coverage for peace of mind. Sick Pay - Financial support during unexpected health-related absences. Cycle-to-Work Scheme - Promote a healthy lifestyle with subsidized bike purchases. Free Parking - Convenient on-site parking for stress-free commutes. Life Insurance - Providing added financial security for you and your loved ones. Training & Development - Ongoing investment in your professional growth. If you're looking for a senior role where you can make a real impact, take ownership of IT operations, and work in a supportive industry, this could be the perfect opportunity for you! If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Linux Engineer / Administrator is requireby a well known company. You will have the following skills / experience: Overall purpose of the role The IT Senior Linux Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure. Scope of role Responsible for the resolution through 2nd & 3rd line support for all associated infrastructure issues; Provides technical leadership for the resolution of service issues aligned to their technical capability; Takes responsibility for the ownership of the service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant standards, policies and directives; Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure; Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards; Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards; That product road maps and any associated remediation plans are in place to address operational risks. Major accountabilities of role 1. To provide 2nd line support and 3rd line covering 24x7 on call rota 2. Key contributor to SW Transition and Transformation Programmes of work. 3. Defining and implementing IT quality assurance practices and procedures 4. Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place 5. Attends and positively influences the appropriate technical and operational governance forums Experience and capability requirements Knowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patch management Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or equivalent AWS Troubleshooting, Diagnostics & Event Log/Management Solarwinds configuration and management Virtualisation, VMWare vSphere, ESX and ESXi End point protection, DLP and GDPR (Symantec preferred) Scripting: Bash, Perl or Python Network fundamentals (Firewall, DNS, DHCP etc. from a client perspective) (preferred) Capability: Experience of working in a Transitional multi supplier environment within a large-scale organisation Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions. Experience in ensuring that infrastructure conforms to architectural principles (e.g. supportability, future-proofing, consolidation, standards and strategy. Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product. Stakeholder management with experience of working effectively with all levels throughout the organisation. Excellent written and verbal communication skills, flexible and a proactive team player. Technical expertise within a service and technical environment with a demanding, fast-paced environment This role is Inside IR35, please send your CV now for more details and immediate interview
07/02/2025
Contractor
Linux Engineer / Administrator is requireby a well known company. You will have the following skills / experience: Overall purpose of the role The IT Senior Linux Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure. Scope of role Responsible for the resolution through 2nd & 3rd line support for all associated infrastructure issues; Provides technical leadership for the resolution of service issues aligned to their technical capability; Takes responsibility for the ownership of the service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant standards, policies and directives; Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure; Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards; Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards; That product road maps and any associated remediation plans are in place to address operational risks. Major accountabilities of role 1. To provide 2nd line support and 3rd line covering 24x7 on call rota 2. Key contributor to SW Transition and Transformation Programmes of work. 3. Defining and implementing IT quality assurance practices and procedures 4. Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place 5. Attends and positively influences the appropriate technical and operational governance forums Experience and capability requirements Knowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patch management Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or equivalent AWS Troubleshooting, Diagnostics & Event Log/Management Solarwinds configuration and management Virtualisation, VMWare vSphere, ESX and ESXi End point protection, DLP and GDPR (Symantec preferred) Scripting: Bash, Perl or Python Network fundamentals (Firewall, DNS, DHCP etc. from a client perspective) (preferred) Capability: Experience of working in a Transitional multi supplier environment within a large-scale organisation Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions. Experience in ensuring that infrastructure conforms to architectural principles (e.g. supportability, future-proofing, consolidation, standards and strategy. Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product. Stakeholder management with experience of working effectively with all levels throughout the organisation. Excellent written and verbal communication skills, flexible and a proactive team player. Technical expertise within a service and technical environment with a demanding, fast-paced environment This role is Inside IR35, please send your CV now for more details and immediate interview
2nd/3rd Line IT Engineer Upto 35K per annum Opportunity Support the IT department in maintaining the IT environment by providing proactive maintenance activities and specific business change projects. Support employees to utilise their technology efficiently by providing excellent user support and training. Major duties Responsible for providing technical support to all employees to optimise the application of modern workspace technologies as part of an ITIL based IT Team (Modern workspace technologies includes: Microsoft 365, Azure, ERP, Veeam Data Platform) Being a superuser of our Applications, understanding them and being able to evaluate training requirements and ensure consistent and efficient user experience. Delivering prioritised solutions with the help of internal and external partners as required. Responsible for ensuring policies, procedures, set-up and documentation are understood and followed, providing training as and when required. Point of escalation for 1st/2nd line Engineer. Monitoring and reporting on key security factors. Leading and managing IT projects; specifically based around Microsoft 365 and ERP systems. Identify opportunities and implementing processes to improve efficiency, security and resilience within the IT infrastructure. Ensuring IT maintenance activities are completed proactively to ensure platforms are safe and secure for users. Strong understanding of IT safety and security procedures. Required experience, skills & abilities: Experience in 2nd/3rd Line support for hybrid users (helpdesk). (Essential) Experience adapting to and implementing new applications. (Essential) Experienced in leading and assisting with IT projects. (Essential) Extensive understanding of operating systems and applications we use including: Windows Server & Client OS', VMware ESXi, Veeam Data Platform, ERP. (Essential) Supplier, Vendor & Stakeholder management (Essential) Further Microsoft service knowledge (BI, Intune, Azure) (Desirable) Knowledge of Windows Defender for Endpoint (Desirable)
07/02/2025
Full time
2nd/3rd Line IT Engineer Upto 35K per annum Opportunity Support the IT department in maintaining the IT environment by providing proactive maintenance activities and specific business change projects. Support employees to utilise their technology efficiently by providing excellent user support and training. Major duties Responsible for providing technical support to all employees to optimise the application of modern workspace technologies as part of an ITIL based IT Team (Modern workspace technologies includes: Microsoft 365, Azure, ERP, Veeam Data Platform) Being a superuser of our Applications, understanding them and being able to evaluate training requirements and ensure consistent and efficient user experience. Delivering prioritised solutions with the help of internal and external partners as required. Responsible for ensuring policies, procedures, set-up and documentation are understood and followed, providing training as and when required. Point of escalation for 1st/2nd line Engineer. Monitoring and reporting on key security factors. Leading and managing IT projects; specifically based around Microsoft 365 and ERP systems. Identify opportunities and implementing processes to improve efficiency, security and resilience within the IT infrastructure. Ensuring IT maintenance activities are completed proactively to ensure platforms are safe and secure for users. Strong understanding of IT safety and security procedures. Required experience, skills & abilities: Experience in 2nd/3rd Line support for hybrid users (helpdesk). (Essential) Experience adapting to and implementing new applications. (Essential) Experienced in leading and assisting with IT projects. (Essential) Extensive understanding of operating systems and applications we use including: Windows Server & Client OS', VMware ESXi, Veeam Data Platform, ERP. (Essential) Supplier, Vendor & Stakeholder management (Essential) Further Microsoft service knowledge (BI, Intune, Azure) (Desirable) Knowledge of Windows Defender for Endpoint (Desirable)
Role: IT Team Lead / 3rd Line Engineer Location: Preston, Chorley Salary: up to 60,000 DOE, plus brilliant benefits! Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for 3rd Line Team Lead to join their team in Preston. Position Overview: You will be responsible for the support of the 1st and 2nd line engineers, as well as being the escalation point for complex technical queries. This role requires a driving licence as you will be expected to travel to customer sites (max a few times per month) to carry out site surveys, having the knowledge to liase with internal teams about projects and solutions/implementations that need to be carried out. Key Responsibilities: Support and liase with customers and internal teams to present viable options on projects and solutions Installation of new solutions (projects), as well as resolving current technical issues at client sites (max a few times each month) Supporting 1st and 2nd line engineers, developing their knowledge Work alongside the Service Delivery manager with co-ordination of projects and tasks Technical Skillset: Minimum 3 years experience within IT role Windows OS up to 11 & Windows Server 2012/16/19 Office 365 and applications (Intune, SharePoint, PowerShell, OneDrive) Microsoft Azure / Entra ID Firewall configurations, installs Routing and switch installs DNS, DHCP, TCP/IP, VPN Connections Active Directory / Group Policies Desirable: MSP Experience or experience working in multiple environments Microsoft Certifications IT Security - Malware/spam, backup solutions Leadership skills Benefits: 25 days holiday, plus UK bank holidays Birthday off! Fully expensed company vehicle or mileage paid Group Income Protection EAP - 24hr support Life Assurance If this role sounds interesting to you and you would like to know more. Please apply and we can have a chat regarding suitability! Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line, Team Lead, Senior Infrastructure Engineer, IT Manager, IT Team Leader, Senior MSP Engineer, Field Engineer, 3rd Line In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
07/02/2025
Full time
Role: IT Team Lead / 3rd Line Engineer Location: Preston, Chorley Salary: up to 60,000 DOE, plus brilliant benefits! Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for 3rd Line Team Lead to join their team in Preston. Position Overview: You will be responsible for the support of the 1st and 2nd line engineers, as well as being the escalation point for complex technical queries. This role requires a driving licence as you will be expected to travel to customer sites (max a few times per month) to carry out site surveys, having the knowledge to liase with internal teams about projects and solutions/implementations that need to be carried out. Key Responsibilities: Support and liase with customers and internal teams to present viable options on projects and solutions Installation of new solutions (projects), as well as resolving current technical issues at client sites (max a few times each month) Supporting 1st and 2nd line engineers, developing their knowledge Work alongside the Service Delivery manager with co-ordination of projects and tasks Technical Skillset: Minimum 3 years experience within IT role Windows OS up to 11 & Windows Server 2012/16/19 Office 365 and applications (Intune, SharePoint, PowerShell, OneDrive) Microsoft Azure / Entra ID Firewall configurations, installs Routing and switch installs DNS, DHCP, TCP/IP, VPN Connections Active Directory / Group Policies Desirable: MSP Experience or experience working in multiple environments Microsoft Certifications IT Security - Malware/spam, backup solutions Leadership skills Benefits: 25 days holiday, plus UK bank holidays Birthday off! Fully expensed company vehicle or mileage paid Group Income Protection EAP - 24hr support Life Assurance If this role sounds interesting to you and you would like to know more. Please apply and we can have a chat regarding suitability! Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line, Team Lead, Senior Infrastructure Engineer, IT Manager, IT Team Leader, Senior MSP Engineer, Field Engineer, 3rd Line In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Title: 2nd Line WAN Support Engineer Location : Birmingham Length : 6 months Note: The suitable candidate must hold SC Clearance Brief Overview of role/project: We are seeking a 2nd Line WAN Network Engineer to support and configure SRX series Routers as part of our BAU operations, ensuring the global delivery of secure network services. If you're an experienced 2nd line network engineer, join our skilled team in Birmingham to manage and maintain our Customer Network WAN estate. Your daily responsibilities will involve a combination of technical network support, handling escalations, and working on project implementations. You will also provide guidance and support to 1st line engineers while collaborating closely with 3rd line engineers to share knowledge and enhance the 2nd line team's skills. Mandatory Skills (Candidate must have all): We are looking for a capable engineer with expertise in configuring and troubleshooting Juniper network devices. The ideal candidate will possess in-depth knowledge of configuring key network components. Juniper SRX platform BGP IPSEC MPLS PKI Highly Desirable Skills: Juniper SRX Platform : The ideal candidate will possess knowledge and hands-on experience with various SRX and MX platforms, along with strong CLI expertise. Routing and Switching : A solid understanding of routing and switching protocols is essential. BGP : In-depth knowledge of BGP, including policy-based routing, attribute manipulation, load-balancing techniques, and advanced troubleshooting skills, is required. IPsec VPN and MPLS : Proficiency in troubleshooting IPsec VPNs and MPLS networks is a must. PKI : The candidate should have a good understanding of PKI infrastructure and experience with certificate-based VPN authentication. If you meet the above requirements and hold active SC Clearance, please apply for the position to be contacted by an Experis Consultant. If you haven't been contacted within 14 days, please consider the application unsuccessful.
07/02/2025
Contractor
Title: 2nd Line WAN Support Engineer Location : Birmingham Length : 6 months Note: The suitable candidate must hold SC Clearance Brief Overview of role/project: We are seeking a 2nd Line WAN Network Engineer to support and configure SRX series Routers as part of our BAU operations, ensuring the global delivery of secure network services. If you're an experienced 2nd line network engineer, join our skilled team in Birmingham to manage and maintain our Customer Network WAN estate. Your daily responsibilities will involve a combination of technical network support, handling escalations, and working on project implementations. You will also provide guidance and support to 1st line engineers while collaborating closely with 3rd line engineers to share knowledge and enhance the 2nd line team's skills. Mandatory Skills (Candidate must have all): We are looking for a capable engineer with expertise in configuring and troubleshooting Juniper network devices. The ideal candidate will possess in-depth knowledge of configuring key network components. Juniper SRX platform BGP IPSEC MPLS PKI Highly Desirable Skills: Juniper SRX Platform : The ideal candidate will possess knowledge and hands-on experience with various SRX and MX platforms, along with strong CLI expertise. Routing and Switching : A solid understanding of routing and switching protocols is essential. BGP : In-depth knowledge of BGP, including policy-based routing, attribute manipulation, load-balancing techniques, and advanced troubleshooting skills, is required. IPsec VPN and MPLS : Proficiency in troubleshooting IPsec VPNs and MPLS networks is a must. PKI : The candidate should have a good understanding of PKI infrastructure and experience with certificate-based VPN authentication. If you meet the above requirements and hold active SC Clearance, please apply for the position to be contacted by an Experis Consultant. If you haven't been contacted within 14 days, please consider the application unsuccessful.
We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: Oversee the design, development, and deployment of Event Streaming solutions, ensuring they meet quality standards and project objectives. Review and approve changes to Kafka implementations, ensuring adherence to architectural principles and coding standards. You will rationalise and simplify solutions before and during their build. Mentor and guide engineers to develop event streaming applications, working with the Chapter Lead to ensure appropriate guidelines, standards and processes are in place and applied consistently. Drive continuous improvement in software development processes, tools, and methodologies. Balance delivery priorities with long-term stability to minimize technical debt. Present technical concepts to stakeholders, both technical and non-technical. Foster experimentation & innovation across teams to solve complex technical challenges. And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders. 7+ years of experience in software engineering, with at least 4 years focused on Kafka and event streaming technologies. Strong knowledge of event streaming patterns and their application. Extensive experience with Kafka architecture, including cluster setup, configuration, and optimization. Experience in software development/engineering and solution design at a senior level, working with Architecture and alongside multiple technology disciplines, including creation and maintenance of technical documentation and knowledge repositories. Experience working with onshore and offshore teams and working in an environment that includes 3rd party vendors and suppliers. Ability to troubleshoot and work with multiple teams to determine root cause of issues by supporting the investigation of code and data. Evidence of taking a personal level of ownership that has seen you going over and above to meet deadlines and deliver the best outcomes. Strong communication and presentation skills, with experience communicating with stakeholders at all levels. Contributions to open-source projects or relevant certifications (e.g., Confluent Certified Developer for Apache Kafka). Our promise to you We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!
07/02/2025
Full time
We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: Oversee the design, development, and deployment of Event Streaming solutions, ensuring they meet quality standards and project objectives. Review and approve changes to Kafka implementations, ensuring adherence to architectural principles and coding standards. You will rationalise and simplify solutions before and during their build. Mentor and guide engineers to develop event streaming applications, working with the Chapter Lead to ensure appropriate guidelines, standards and processes are in place and applied consistently. Drive continuous improvement in software development processes, tools, and methodologies. Balance delivery priorities with long-term stability to minimize technical debt. Present technical concepts to stakeholders, both technical and non-technical. Foster experimentation & innovation across teams to solve complex technical challenges. And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders. 7+ years of experience in software engineering, with at least 4 years focused on Kafka and event streaming technologies. Strong knowledge of event streaming patterns and their application. Extensive experience with Kafka architecture, including cluster setup, configuration, and optimization. Experience in software development/engineering and solution design at a senior level, working with Architecture and alongside multiple technology disciplines, including creation and maintenance of technical documentation and knowledge repositories. Experience working with onshore and offshore teams and working in an environment that includes 3rd party vendors and suppliers. Ability to troubleshoot and work with multiple teams to determine root cause of issues by supporting the investigation of code and data. Evidence of taking a personal level of ownership that has seen you going over and above to meet deadlines and deliver the best outcomes. Strong communication and presentation skills, with experience communicating with stakeholders at all levels. Contributions to open-source projects or relevant certifications (e.g., Confluent Certified Developer for Apache Kafka). Our promise to you We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!