We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
18/12/2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
27/02/2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
15/09/2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Description Are you passionate about developing and maintaining core control and automation solutions? Silverstream Technologies, the market leaders in clean marine technology are looking to expand their Systems Engineering team with 2 Systems Engineers. Reporting To: Lead Systems Engineer Location: Marylebone, London OR Southampton Office, including Hybrid Working. This key role is to provide Marine Control & Automation (C&A) subject matter expertise to the Silverstream Technologies business. You will be involved in a wide range of activities from developing and maintaining the core control and automation solution, applying it to projects and supporting the in-service fleet. You will also provide technical input to the strategic supply chain plans being implemented by the company. Experience / Qualifications Required: Degree in electrical, electronic, or automation related subject. A minimum of a year working in automation and control or a similar technical discipline (ideally in the Marine industry). System integration and working on multi-discipline projects is desired. Must have experience in the design of PLC based machinery control systems including PID regulated devices, sequencing, and event-based control. Modernisation and porting of existing functionality to new platforms and/or operating systems as required is desired. Experience with network and communications protocols (e.g., Ethernet, Modbus, Profibus, NMEA) is essential. Knowledge of HMI design and modification following industry best practice is essential. Knowledge of PLC Programming on platforms following IEC 61131 is essential. Knowledge of Matlab/ Simulink or Object-oriented programming languages is essential. Excellent written and verbal communication skills. On-site commissioning experience. Good report writing and presentation skills. Good personal organisational skills. Ability to multi-task on a variety of projects to strict time scales. Understands business objectives and can influence stakeholders to meet objectives. Displays strong interpersonal skills and is accessible and approachable. Willing to travel within base country and occasionally overseas. Knowledge of marine classification society rules (DNV, ABS, LR, etc.) Benefits: Flexi-Time with your working hours Hybrid Working Annual Bonus Workplace Pension Scheme Life Assurance Cover Private Medical Insurance 24/7 GP Access and Mental Health Support Eyecare Vouchers 25 days Annual Leave + Public Holidays Company Sick Pay Discounted Gym Membership How To Apply: Email CV to Interview Process: Successful candidates will be taken through a 2 stage interview process with Silverstream: 1st Stage Interview - Via Teams. 2nd Stage Interview - In Person - London HQ. Note: All successful applicants will receive contact from Faststream before submitting your CV to Silverstream.
24/03/2025
Full time
Job Description Are you passionate about developing and maintaining core control and automation solutions? Silverstream Technologies, the market leaders in clean marine technology are looking to expand their Systems Engineering team with 2 Systems Engineers. Reporting To: Lead Systems Engineer Location: Marylebone, London OR Southampton Office, including Hybrid Working. This key role is to provide Marine Control & Automation (C&A) subject matter expertise to the Silverstream Technologies business. You will be involved in a wide range of activities from developing and maintaining the core control and automation solution, applying it to projects and supporting the in-service fleet. You will also provide technical input to the strategic supply chain plans being implemented by the company. Experience / Qualifications Required: Degree in electrical, electronic, or automation related subject. A minimum of a year working in automation and control or a similar technical discipline (ideally in the Marine industry). System integration and working on multi-discipline projects is desired. Must have experience in the design of PLC based machinery control systems including PID regulated devices, sequencing, and event-based control. Modernisation and porting of existing functionality to new platforms and/or operating systems as required is desired. Experience with network and communications protocols (e.g., Ethernet, Modbus, Profibus, NMEA) is essential. Knowledge of HMI design and modification following industry best practice is essential. Knowledge of PLC Programming on platforms following IEC 61131 is essential. Knowledge of Matlab/ Simulink or Object-oriented programming languages is essential. Excellent written and verbal communication skills. On-site commissioning experience. Good report writing and presentation skills. Good personal organisational skills. Ability to multi-task on a variety of projects to strict time scales. Understands business objectives and can influence stakeholders to meet objectives. Displays strong interpersonal skills and is accessible and approachable. Willing to travel within base country and occasionally overseas. Knowledge of marine classification society rules (DNV, ABS, LR, etc.) Benefits: Flexi-Time with your working hours Hybrid Working Annual Bonus Workplace Pension Scheme Life Assurance Cover Private Medical Insurance 24/7 GP Access and Mental Health Support Eyecare Vouchers 25 days Annual Leave + Public Holidays Company Sick Pay Discounted Gym Membership How To Apply: Email CV to Interview Process: Successful candidates will be taken through a 2 stage interview process with Silverstream: 1st Stage Interview - Via Teams. 2nd Stage Interview - In Person - London HQ. Note: All successful applicants will receive contact from Faststream before submitting your CV to Silverstream.
Senior Software Engineer Location: Oxford Postcode: OX4 2LL Type of contract: Permanent Salary: £50,000.00 to £70,000.00 Per Annum Closing Date: Tuesday, April 1, 2025 Are you a seasoned full stack Software Engineer with AWS experience? About The Role This hybrid opportunity combines software and systems (DevOps) engineering responsibilities with 2nd line technical support. A key role in shaping the foundations of our platform, you ll be tackling high stake projects alongside keeping the critical systems running smoothly. Duties include: Software engineering developing software solutions to meet customer and business need Systems / DevOps engineering build, monitor, support, manage and improve the infrastructure on which our services run and are delivered Technical support (c. 30% of the role) actioning essential operational tasks On call responsibilities being part of a 24/7 on call rota ensuring business critical systems remain operational. About You This position is well suited to someone who enjoys working with established systems, solving technical challenges and handling routine but valuable support tasks when needed. We are looking for a reliable and hands on Software Engineer with excellent problem solving, organisational and communication skills. To be considered you must be able to demonstrate: extensive AWS experience strong programming skills (Python/Django and JavaScript) solid background in software and DevOps engineering within a commercial setting handson troubleshooting and support experience If you are looking for variety, responsibly and a mix of exciting challenges alongside structured reliability, we want to hear from you! About Us All our benefits information can be found in the downloadable Benefits document under 'Information' on the right hand side of this screen. At Perspectum, we are committed to fostering diversity, equity, and inclusion. We prioritise hiring based on merit, skills, and qualifications, valuing individuals for their unique contributions while ensuring a culture that respects and celebrates differences. If you require any reasonable adjustments as part of your application process, please let our Talent Team know. REF-(Apply online only)
24/03/2025
Full time
Senior Software Engineer Location: Oxford Postcode: OX4 2LL Type of contract: Permanent Salary: £50,000.00 to £70,000.00 Per Annum Closing Date: Tuesday, April 1, 2025 Are you a seasoned full stack Software Engineer with AWS experience? About The Role This hybrid opportunity combines software and systems (DevOps) engineering responsibilities with 2nd line technical support. A key role in shaping the foundations of our platform, you ll be tackling high stake projects alongside keeping the critical systems running smoothly. Duties include: Software engineering developing software solutions to meet customer and business need Systems / DevOps engineering build, monitor, support, manage and improve the infrastructure on which our services run and are delivered Technical support (c. 30% of the role) actioning essential operational tasks On call responsibilities being part of a 24/7 on call rota ensuring business critical systems remain operational. About You This position is well suited to someone who enjoys working with established systems, solving technical challenges and handling routine but valuable support tasks when needed. We are looking for a reliable and hands on Software Engineer with excellent problem solving, organisational and communication skills. To be considered you must be able to demonstrate: extensive AWS experience strong programming skills (Python/Django and JavaScript) solid background in software and DevOps engineering within a commercial setting handson troubleshooting and support experience If you are looking for variety, responsibly and a mix of exciting challenges alongside structured reliability, we want to hear from you! About Us All our benefits information can be found in the downloadable Benefits document under 'Information' on the right hand side of this screen. At Perspectum, we are committed to fostering diversity, equity, and inclusion. We prioritise hiring based on merit, skills, and qualifications, valuing individuals for their unique contributions while ensuring a culture that respects and celebrates differences. If you require any reasonable adjustments as part of your application process, please let our Talent Team know. REF-(Apply online only)
I am currently supporting a client who is looking to supplement their current 3rd line team with a 3rd line support engineer, mainly to assist with current workload but also share insights of past experiences and support current team with any skills shortage. This is an excellent opportunity for an experienced engineer to play a key role in delivering high-level technical support and gain experience of mentoring/upskilling colleagues. Key Responsibilities: - Provide 3rd line technical support across a variety of technologies including O365/M365, Windows Server environments, and network infrastructure. - Troubleshoot and resolve complex technical issues, escalating when necessary. - Manage and maintain Group Policy, Active Directory, and other Windows-based services. - Perform basic WAN/LAN troubleshooting and support network infrastructure, including routers, switches, and wireless access points. - Support and manage firewall configurations and security best practices. - Work closely with 1st and 2nd line support teams to ensure smooth escalation and resolution of issues. - Participate in system upgrades, patching, and infrastructure improvement projects. - Support junior team members and assist with upskilling colleagues alongside technical service manager. Desirable: - Certifications such as Microsoft (MCSA/MCSE), CompTIA Network+, or relevant firewall vendor certifications (e.g., Cisco, Fortinet, Sophos). - Experience in virtualization technologies (e.g., VMware, Hyper-V) would be advantageous. Contract details: - 3month initial contract - Hybrid working - 2/3 days in/2/3 days home - Outside IR35 Please apply for consideration.
24/03/2025
Seasonal
I am currently supporting a client who is looking to supplement their current 3rd line team with a 3rd line support engineer, mainly to assist with current workload but also share insights of past experiences and support current team with any skills shortage. This is an excellent opportunity for an experienced engineer to play a key role in delivering high-level technical support and gain experience of mentoring/upskilling colleagues. Key Responsibilities: - Provide 3rd line technical support across a variety of technologies including O365/M365, Windows Server environments, and network infrastructure. - Troubleshoot and resolve complex technical issues, escalating when necessary. - Manage and maintain Group Policy, Active Directory, and other Windows-based services. - Perform basic WAN/LAN troubleshooting and support network infrastructure, including routers, switches, and wireless access points. - Support and manage firewall configurations and security best practices. - Work closely with 1st and 2nd line support teams to ensure smooth escalation and resolution of issues. - Participate in system upgrades, patching, and infrastructure improvement projects. - Support junior team members and assist with upskilling colleagues alongside technical service manager. Desirable: - Certifications such as Microsoft (MCSA/MCSE), CompTIA Network+, or relevant firewall vendor certifications (e.g., Cisco, Fortinet, Sophos). - Experience in virtualization technologies (e.g., VMware, Hyper-V) would be advantageous. Contract details: - 3month initial contract - Hybrid working - 2/3 days in/2/3 days home - Outside IR35 Please apply for consideration.
NEW NETWORK INFRASTRUCTURE ENGINEER - MSP JOB AVAILABLE NEAR WEMBLEY, GREATER LONDON Hybrid Working - 2-3 days in the office Paid travel expenses for client site meetings in London Fantastic company environment / culture Opportunities to progress and learn new skills THE COMPANY OVERVIEW We are searching for a bright and experienced Network Infrastructure Engineer MSP to join a very well-established IT Solutions business based in Wembley, Greater London. You will be joining a technology business with over 20 years experience in fully managed end-to-end IT services for an array of clients. Their areas of expertise include cyber security, private cloud hosting, ShareFile, Microsoft 365, IT Support, etc. They have teams in the UK and across Asia and they are looking to add new talent to their team in Wembley. Being based on the West side of London. They are commutable from parts of Middlesex, London, Surrey, Berkshire, Hertfordshire, Bedfordshire, and probably a few other counties if you ve got good train links into London! THE JOB As a Network Infrastructure Engineer MSP you will continuously assist with 2nd and 3rd line technical support to existing customers. This will predominantly be on the phone and remote, but it may also involve onsite attendance where necessary. You will aim to resolve user problems, whilst working closely with senior engineers / managers to maintain and improve the customer service experience. This job is not limited to support. We are always looking to improve our technology, and this is where our talented IT Engineers come in. You will be involved in maintaining network infrastructure (Cisco / Juniper) at the data centre, as well as assisting with design and development of IT infrastructure. WHAT IS REQUIRED FROM YOU Previous Network Engineering experience is a must. End to end IT support, technical support experience. Experience in helpdesk support, 2nd Line support, and ideally up to 3rd Line Support. CCNA qualified. CCNP would be beneficial. Network Infrastructure capabilities, using Cisco and Juniper. An understanding of vendor technologies Microsoft, Citrix, HP, etc. Strong communication skills for customer relationship development.
24/03/2025
Full time
NEW NETWORK INFRASTRUCTURE ENGINEER - MSP JOB AVAILABLE NEAR WEMBLEY, GREATER LONDON Hybrid Working - 2-3 days in the office Paid travel expenses for client site meetings in London Fantastic company environment / culture Opportunities to progress and learn new skills THE COMPANY OVERVIEW We are searching for a bright and experienced Network Infrastructure Engineer MSP to join a very well-established IT Solutions business based in Wembley, Greater London. You will be joining a technology business with over 20 years experience in fully managed end-to-end IT services for an array of clients. Their areas of expertise include cyber security, private cloud hosting, ShareFile, Microsoft 365, IT Support, etc. They have teams in the UK and across Asia and they are looking to add new talent to their team in Wembley. Being based on the West side of London. They are commutable from parts of Middlesex, London, Surrey, Berkshire, Hertfordshire, Bedfordshire, and probably a few other counties if you ve got good train links into London! THE JOB As a Network Infrastructure Engineer MSP you will continuously assist with 2nd and 3rd line technical support to existing customers. This will predominantly be on the phone and remote, but it may also involve onsite attendance where necessary. You will aim to resolve user problems, whilst working closely with senior engineers / managers to maintain and improve the customer service experience. This job is not limited to support. We are always looking to improve our technology, and this is where our talented IT Engineers come in. You will be involved in maintaining network infrastructure (Cisco / Juniper) at the data centre, as well as assisting with design and development of IT infrastructure. WHAT IS REQUIRED FROM YOU Previous Network Engineering experience is a must. End to end IT support, technical support experience. Experience in helpdesk support, 2nd Line support, and ideally up to 3rd Line Support. CCNA qualified. CCNP would be beneficial. Network Infrastructure capabilities, using Cisco and Juniper. An understanding of vendor technologies Microsoft, Citrix, HP, etc. Strong communication skills for customer relationship development.
Job Title: IT & Cyber Security Specialist / IT Manager Job Overview We are seeking an IT & Cyber Security Specialist / IT Manager to oversee the client's IT infrastructure, cybersecurity compliance, disaster recovery, and IT governance. This role requires both strategic planning and hands-on technical expertise to maintain network security, Windows Server environments, virtualization, cloud infrastructure, and business continuity planning (BCP/DR). The ideal candidate will have a strong technical background in IT operations, Windows Server administration, VMware ESXi, Azure, firewall security, and IT risk management, ensuring the stability, security, and efficiency of the client's IT environment. Key Responsibilities 1. IT Infrastructure & Network Management Windows Server & Virtualization: Manage and maintain Windows Server (2012/2016/2019), Active Directory, Group Policy, DNS, DHCP, and VMware ESXi environments. Network Administration & Security: Oversee firewalls (Cisco, Fortinet), VPNs, VLAN configurations, and network security policies to ensure a secure IT environment. Cloud Services & Microsoft 365: Manage Azure AD, Microsoft 365, Exchange Online, OneDrive, and SharePoint, ensuring smooth cloud operations. IT Asset Management: Oversee procurement, lifecycle management, and documentation of IT hardware and software. 2. Cybersecurity & IT Governance Security Compliance & Risk Management: Align IT security frameworks with PRA, FCA, GDPR, ISO 27001, and NIST guidelines. Threat & Incident Management: Conduct regular risk assessments, penetration testing, vulnerability scanning, and incident response to mitigate cyber threats. Firewall & Network Security: Configure, monitor, and secure firewalls and intrusion detection systems (IDS/IPS) to prevent security breaches. Third-Party Risk Management: Evaluate and manage outsourced IT services and vendor security compliance. 3. Business Continuity & Disaster Recovery (BCP/DR) Backup & Recovery Strategy: Implement and maintain BCP & DR plans, ensuring data integrity through Veeam, Commvault, or equivalent backup solutions. Failover Network & Redundancy: Ensure network failover solutions (Leased Line + FTTP redundancy) are in place to maintain uptime. IT Resilience & Disaster Simulation: Regularly test DR plans and conduct IT continuity drills to minimize downtime risks. 4. IT Operations & End-User Support Helpdesk & IT Support: Provide 1st, 2nd, and 3rd-line IT support, resolving user issues related to Windows, networking, and applications. Onboarding & Offboarding: Manage system access, permissions, and ID provisioning for new employees. IT Documentation & SOPs: Maintain comprehensive IT policies, security procedures, and compliance documentation. 5. Vendor & Project Management IT Budget & Procurement: Assist in managing the IT budget, sourcing new technologies, and handling vendor negotiations. IT Infrastructure Projects: Lead server upgrades, security enhancements, cloud migrations, and infrastructure expansion. Qualifications & Requirements Essential Qualifications: A minimum of 5 years of experience in IT infrastructure, cybersecurity, and business continuity. Expertise in Windows Server (2012/2016/2019), Active Directory, Group Policy, DNS, DHCP. Experience with virtualization (VMware ESXi, Hyper-V) and cloud services (Azure, Microsoft 365). Hands-on experience with firewalls (Cisco, Fortinet), VPNs, IDS/IPS security, and network administration. Strong PRA, FCA, GDPR, ISO 27001, and NIST compliance knowledge. Experience in BCP/DR planning, backup strategies (Veeam, Commvault), and IT risk management. Strong troubleshooting and problem-solving skills. Fluent English communication skills (both written and verbal). Desirable Qualifications: Microsoft Certified System Engineer (MCSE), Microsoft Certified Professional (MCP), Cisco Certified Network Administrator (CCNA). Experience implementing Zero Trust security frameworks and SIEM solutions (Splunk, Sentinel, ELK Stack). Financial sector IT security experience is a plus.
24/03/2025
Full time
Job Title: IT & Cyber Security Specialist / IT Manager Job Overview We are seeking an IT & Cyber Security Specialist / IT Manager to oversee the client's IT infrastructure, cybersecurity compliance, disaster recovery, and IT governance. This role requires both strategic planning and hands-on technical expertise to maintain network security, Windows Server environments, virtualization, cloud infrastructure, and business continuity planning (BCP/DR). The ideal candidate will have a strong technical background in IT operations, Windows Server administration, VMware ESXi, Azure, firewall security, and IT risk management, ensuring the stability, security, and efficiency of the client's IT environment. Key Responsibilities 1. IT Infrastructure & Network Management Windows Server & Virtualization: Manage and maintain Windows Server (2012/2016/2019), Active Directory, Group Policy, DNS, DHCP, and VMware ESXi environments. Network Administration & Security: Oversee firewalls (Cisco, Fortinet), VPNs, VLAN configurations, and network security policies to ensure a secure IT environment. Cloud Services & Microsoft 365: Manage Azure AD, Microsoft 365, Exchange Online, OneDrive, and SharePoint, ensuring smooth cloud operations. IT Asset Management: Oversee procurement, lifecycle management, and documentation of IT hardware and software. 2. Cybersecurity & IT Governance Security Compliance & Risk Management: Align IT security frameworks with PRA, FCA, GDPR, ISO 27001, and NIST guidelines. Threat & Incident Management: Conduct regular risk assessments, penetration testing, vulnerability scanning, and incident response to mitigate cyber threats. Firewall & Network Security: Configure, monitor, and secure firewalls and intrusion detection systems (IDS/IPS) to prevent security breaches. Third-Party Risk Management: Evaluate and manage outsourced IT services and vendor security compliance. 3. Business Continuity & Disaster Recovery (BCP/DR) Backup & Recovery Strategy: Implement and maintain BCP & DR plans, ensuring data integrity through Veeam, Commvault, or equivalent backup solutions. Failover Network & Redundancy: Ensure network failover solutions (Leased Line + FTTP redundancy) are in place to maintain uptime. IT Resilience & Disaster Simulation: Regularly test DR plans and conduct IT continuity drills to minimize downtime risks. 4. IT Operations & End-User Support Helpdesk & IT Support: Provide 1st, 2nd, and 3rd-line IT support, resolving user issues related to Windows, networking, and applications. Onboarding & Offboarding: Manage system access, permissions, and ID provisioning for new employees. IT Documentation & SOPs: Maintain comprehensive IT policies, security procedures, and compliance documentation. 5. Vendor & Project Management IT Budget & Procurement: Assist in managing the IT budget, sourcing new technologies, and handling vendor negotiations. IT Infrastructure Projects: Lead server upgrades, security enhancements, cloud migrations, and infrastructure expansion. Qualifications & Requirements Essential Qualifications: A minimum of 5 years of experience in IT infrastructure, cybersecurity, and business continuity. Expertise in Windows Server (2012/2016/2019), Active Directory, Group Policy, DNS, DHCP. Experience with virtualization (VMware ESXi, Hyper-V) and cloud services (Azure, Microsoft 365). Hands-on experience with firewalls (Cisco, Fortinet), VPNs, IDS/IPS security, and network administration. Strong PRA, FCA, GDPR, ISO 27001, and NIST compliance knowledge. Experience in BCP/DR planning, backup strategies (Veeam, Commvault), and IT risk management. Strong troubleshooting and problem-solving skills. Fluent English communication skills (both written and verbal). Desirable Qualifications: Microsoft Certified System Engineer (MCSE), Microsoft Certified Professional (MCP), Cisco Certified Network Administrator (CCNA). Experience implementing Zero Trust security frameworks and SIEM solutions (Splunk, Sentinel, ELK Stack). Financial sector IT security experience is a plus.
1st Line Support Engineer - IT Managed Services A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their PSA (Professional Services Automation software) Provide regular and clear communication with customers regarding ticket status and expected resolution times. Produce and maintain accurate technical documentation Assist with the deployment of client and internal projects when required Requirements: Previous experience working within a 1st Line role, ideally within an IT Services environment Posses excellent customer service skills, with the ability to break down technical terms Excellent troubleshooting, analytical and problem solving skills Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices. Basic hardware knowledge In return, they are offering 26,000 - 30,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications. Standard office hours (Office location - Central London) Some flexibility to work from home
24/03/2025
Full time
1st Line Support Engineer - IT Managed Services A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their PSA (Professional Services Automation software) Provide regular and clear communication with customers regarding ticket status and expected resolution times. Produce and maintain accurate technical documentation Assist with the deployment of client and internal projects when required Requirements: Previous experience working within a 1st Line role, ideally within an IT Services environment Posses excellent customer service skills, with the ability to break down technical terms Excellent troubleshooting, analytical and problem solving skills Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices. Basic hardware knowledge In return, they are offering 26,000 - 30,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications. Standard office hours (Office location - Central London) Some flexibility to work from home
2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 34,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2nd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment. The chosen 2nd Line Engineer will assume the role of delivering technical assistance to our clients. This entails tasks such as diagnosing and resolving issues, setting up and configuring hardware and software, overseeing user and device management, addressing technical queries, and resolving problems. It is also essential to escalate support tickets through our service desk to guarantee prompt issue resolution. The successful 2nd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows 10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Respond to Service Desk phone calls/tickets as needed Virtualisation - VMWare ESXi 7.0 Veeam Backup & Replication / Hyper-V An ability to explain technical problems in a simple way to end users at all levels within the business. You must be in possession of a clean UK driving license. If you would like to apply for this role, please click "APPLY NOW" 2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 34,000 + Benefits
24/03/2025
Full time
2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 34,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2nd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment. The chosen 2nd Line Engineer will assume the role of delivering technical assistance to our clients. This entails tasks such as diagnosing and resolving issues, setting up and configuring hardware and software, overseeing user and device management, addressing technical queries, and resolving problems. It is also essential to escalate support tickets through our service desk to guarantee prompt issue resolution. The successful 2nd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows 10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Respond to Service Desk phone calls/tickets as needed Virtualisation - VMWare ESXi 7.0 Veeam Backup & Replication / Hyper-V An ability to explain technical problems in a simple way to end users at all levels within the business. You must be in possession of a clean UK driving license. If you would like to apply for this role, please click "APPLY NOW" 2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 34,000 + Benefits
Role: 2nd Line Support Engineer Salary: 30,000 - 35,000 per annum, plus company benefits Location: Northampton (on-site working) As an accomplished 2nd Line Engineer, you will be responsible for providing 2nd line support to customers as part of a large service desk team. You will ensure that you provide support to customers and provide solutions to 2nd line issues. Skills & experience required - Excellent 2nd line IT/technical support experience All round general experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, O365, Cloud, Storage, Microsoft, Networks etc Good knowledge of Windows desktop operating systems Previous experience of supporting Microsoft stack technologies Experience of working for IT Service/MSP organisations CCNA certification would be ideal / or admin certs (AZ-104) Please be aware that this role will be on-site during your probation period and will then move to a hybrid working model thereafter. It is vital that you are local to the Northampton area due to the requirement of being onsite. If you would like to join a rapidly growing tech solutions business and take your IT Support career to the next level - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce
24/03/2025
Full time
Role: 2nd Line Support Engineer Salary: 30,000 - 35,000 per annum, plus company benefits Location: Northampton (on-site working) As an accomplished 2nd Line Engineer, you will be responsible for providing 2nd line support to customers as part of a large service desk team. You will ensure that you provide support to customers and provide solutions to 2nd line issues. Skills & experience required - Excellent 2nd line IT/technical support experience All round general experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, O365, Cloud, Storage, Microsoft, Networks etc Good knowledge of Windows desktop operating systems Previous experience of supporting Microsoft stack technologies Experience of working for IT Service/MSP organisations CCNA certification would be ideal / or admin certs (AZ-104) Please be aware that this role will be on-site during your probation period and will then move to a hybrid working model thereafter. It is vital that you are local to the Northampton area due to the requirement of being onsite. If you would like to join a rapidly growing tech solutions business and take your IT Support career to the next level - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce
We are looking to recruit an experienced 1st / 2nd line support engineer who has a wealth of experience providing 1st and 2nd line support in a Microsoft environment. That should include a detailed understanding of Azure, Active Directory (online) Exchange and Office 365. This is an office based support role based in our clients office near Wakefield. To be a success in this role in addition a good technical foundation supporting a Microsoft infrastructure, you will need to have excellent communication skills and be someone who is passionate about customer service. This is an opportunity to become part of a friendly and collaborative support team in an organisation that values it's people and will promote internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
24/03/2025
Full time
We are looking to recruit an experienced 1st / 2nd line support engineer who has a wealth of experience providing 1st and 2nd line support in a Microsoft environment. That should include a detailed understanding of Azure, Active Directory (online) Exchange and Office 365. This is an office based support role based in our clients office near Wakefield. To be a success in this role in addition a good technical foundation supporting a Microsoft infrastructure, you will need to have excellent communication skills and be someone who is passionate about customer service. This is an opportunity to become part of a friendly and collaborative support team in an organisation that values it's people and will promote internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
2nd Line Service Desk Engineer Salary: 27,000 - 32,500 DOE Location: Plymouth, Devon Excellent benefits include: 25 days holiday plus Bank Holidays (increasing with service) Fully funded training and industry-recognised certifications Vitality Healthcare Scheme 1 day per year fully paid to volunteer for charity Regular social events Are you a curious, inquisitive 2nd line support engineer who is keen to learn, develop, and progress? Do you want to work in a split role supporting both a high-security client on-site and multiple MSP customers? Then this role is for you! Our client, a leading IT service provider across a diverse mix of industries, is looking for a 2nd Line Service Desk Engineer. They work with you to achieve your goals, providing fully funded training and industry-recognised certifications. Key Responsibilities Provide 2nd Line technical support across desktops, servers, networks and cloud services Deliver on-site support for a high-security client, ensuring compliance with strict security policies Troubleshoot and resolve escalated technical issues, both remotely and in person. Support Microsoft 365, Windows Server and networking technologies Work with security-conscious organisations, following best practices for data protection and compliance. Key Requirements 2+ years' experience in an IT support role (preferably within an MSP) Strong knowledge of Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD) Good Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Knowledge and experience of Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management) Valid driving licence - flexible with travel and willing to be on the helpdesk or out on-site Ability to obtain security clearance (SC level or higher) Bonus Points for: Experience working in an MSP environment Exposure to MSP tools (RMM, PSA, ITIL frameworks) Understanding of cyber security frameworks (Cyber Essentials, ISO 27001) Knowledge of virtualisation (Hyper-V, VMware) and cloud platforms (Azure) Key Behaviours Exceptional communication and listening skills Curious and inquisitive Desire to progress Hunger to learn and develop Friendly and approachable Team player Proactive nature Strong attention to detail Excellent problem-solving and troubleshooting skills If you're enthusiastic about IT, enjoy problem-solving, and want to build your career within a forward-thinking MSP, we'd love to hear from you!
24/03/2025
Full time
2nd Line Service Desk Engineer Salary: 27,000 - 32,500 DOE Location: Plymouth, Devon Excellent benefits include: 25 days holiday plus Bank Holidays (increasing with service) Fully funded training and industry-recognised certifications Vitality Healthcare Scheme 1 day per year fully paid to volunteer for charity Regular social events Are you a curious, inquisitive 2nd line support engineer who is keen to learn, develop, and progress? Do you want to work in a split role supporting both a high-security client on-site and multiple MSP customers? Then this role is for you! Our client, a leading IT service provider across a diverse mix of industries, is looking for a 2nd Line Service Desk Engineer. They work with you to achieve your goals, providing fully funded training and industry-recognised certifications. Key Responsibilities Provide 2nd Line technical support across desktops, servers, networks and cloud services Deliver on-site support for a high-security client, ensuring compliance with strict security policies Troubleshoot and resolve escalated technical issues, both remotely and in person. Support Microsoft 365, Windows Server and networking technologies Work with security-conscious organisations, following best practices for data protection and compliance. Key Requirements 2+ years' experience in an IT support role (preferably within an MSP) Strong knowledge of Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD) Good Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Knowledge and experience of Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management) Valid driving licence - flexible with travel and willing to be on the helpdesk or out on-site Ability to obtain security clearance (SC level or higher) Bonus Points for: Experience working in an MSP environment Exposure to MSP tools (RMM, PSA, ITIL frameworks) Understanding of cyber security frameworks (Cyber Essentials, ISO 27001) Knowledge of virtualisation (Hyper-V, VMware) and cloud platforms (Azure) Key Behaviours Exceptional communication and listening skills Curious and inquisitive Desire to progress Hunger to learn and develop Friendly and approachable Team player Proactive nature Strong attention to detail Excellent problem-solving and troubleshooting skills If you're enthusiastic about IT, enjoy problem-solving, and want to build your career within a forward-thinking MSP, we'd love to hear from you!
Role: 3rd Line Support Engineer Salary: 45,000 - 55,000 per annum, plus company benefits Location: Northampton (on-site working) As an accomplished 3rd Line Engineer, you will be responsible for providing 3rd line support to customers ensuring that incidents, service requests and updates are logged and processed quickly. You will act as a point of escalation for 1st and 2nd Line support, ensuring strong communication is maintained throughout. The client is looking for a generalist, and a good all-rounder who has supported a wide range of technologies in different capacities (rather than a specialist who has focused on one area). Skills & experience required - Excellent 3rd line IT support experience All round general experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, Terminal Services/Remote Desktop Services, IIS, SharePoint, networking (DNS, DHCP, switches, routers), firewalls, perimeter/security devices, databases, backup and security software and SQL server Good knowledge of Windows desktop operating systems Good knowledge and experience with supporting Dell and HP server / blade hardware Good knowledge of Microsoft, Dell, HP, or NetApp SAN storage systems would be highly advantageous Good knowledge of virtualisation technologies including VMware vSphere, Microsoft Hyper-V would be highly advantageous Please be aware that this role will be on-site during your probation period, and will then move to a hybrid working model thereafter. It is vital that you are local to the Northampton area due to the requirement of being onsite. If you would like to join a rapidly growing tech solutions business and take your IT Support career to the next level - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce
24/03/2025
Full time
Role: 3rd Line Support Engineer Salary: 45,000 - 55,000 per annum, plus company benefits Location: Northampton (on-site working) As an accomplished 3rd Line Engineer, you will be responsible for providing 3rd line support to customers ensuring that incidents, service requests and updates are logged and processed quickly. You will act as a point of escalation for 1st and 2nd Line support, ensuring strong communication is maintained throughout. The client is looking for a generalist, and a good all-rounder who has supported a wide range of technologies in different capacities (rather than a specialist who has focused on one area). Skills & experience required - Excellent 3rd line IT support experience All round general experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, Terminal Services/Remote Desktop Services, IIS, SharePoint, networking (DNS, DHCP, switches, routers), firewalls, perimeter/security devices, databases, backup and security software and SQL server Good knowledge of Windows desktop operating systems Good knowledge and experience with supporting Dell and HP server / blade hardware Good knowledge of Microsoft, Dell, HP, or NetApp SAN storage systems would be highly advantageous Good knowledge of virtualisation technologies including VMware vSphere, Microsoft Hyper-V would be highly advantageous Please be aware that this role will be on-site during your probation period, and will then move to a hybrid working model thereafter. It is vital that you are local to the Northampton area due to the requirement of being onsite. If you would like to join a rapidly growing tech solutions business and take your IT Support career to the next level - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce
2nd Line Support Engineer Location: Wales, Port Talbot Inside IR35 Contract / 3 Months 125.00 to 130.00 per day We are looking for a skilled and motivated 2nd Line Support Engineer to join our dynamic IT support team. In this role, you will provide technical assistance to end-users, troubleshoot complex hardware and software issues, and collaborate with other teams to ensure smooth IT operations. Key Responsibilities: Respond to escalated technical issues and resolve within SLA. Troubleshoot network, server, and software issues. Work closely with the 1st Line team for effective issue resolution. Document and maintain knowledge base articles. Provide proactive support and identify areas for improvement. Requirements: Proven experience in 2nd line or technical support. Strong understanding of Windows, macOS, and Linux environments. Experience with Active Directory, Exchange, and networking. Excellent communication and problem-solving skills.
24/03/2025
Contractor
2nd Line Support Engineer Location: Wales, Port Talbot Inside IR35 Contract / 3 Months 125.00 to 130.00 per day We are looking for a skilled and motivated 2nd Line Support Engineer to join our dynamic IT support team. In this role, you will provide technical assistance to end-users, troubleshoot complex hardware and software issues, and collaborate with other teams to ensure smooth IT operations. Key Responsibilities: Respond to escalated technical issues and resolve within SLA. Troubleshoot network, server, and software issues. Work closely with the 1st Line team for effective issue resolution. Document and maintain knowledge base articles. Provide proactive support and identify areas for improvement. Requirements: Proven experience in 2nd line or technical support. Strong understanding of Windows, macOS, and Linux environments. Experience with Active Directory, Exchange, and networking. Excellent communication and problem-solving skills.
2nd Line Support Engineer - Service Desk - Plymouth Onsite work Full driving license is required for this role Salary up to 32.5k 2nd Line Support Engineer required for a leading client based in Plymouth. My client is currently seeking a We are seeking a skilled Second Line Service Desk Engineer to join our dynamic Managed Service Provider (MSP) team in a unique split-role position. This role is divided equally between onsite and multiple client sites. This is an excellent opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or for an experienced MSP engineer seeking their next challenge with a leading regional provider. In this role, you'll work with a diverse range of technologies, clients, and security-focused environments, enhancing your technical expertise, problem-solving abilities, and client engagement skills. Key skills and responsibilities, Provide Second Line technical support across desktops, servers, networks, and cloud services. Deliver on-site support for a high-security client, ensuring strict compliance with security policies. Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person. Support Microsoft 365, Windows Server, and networking technologies. Proven experience in Second Line IT Support. Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD). Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN). Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management). Excellent communication skills with the ability to engage professionally with clients. A full driving licence (client site visits required). Eligibility to obtain Security Clearance (SC level or higher) Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
24/03/2025
Full time
2nd Line Support Engineer - Service Desk - Plymouth Onsite work Full driving license is required for this role Salary up to 32.5k 2nd Line Support Engineer required for a leading client based in Plymouth. My client is currently seeking a We are seeking a skilled Second Line Service Desk Engineer to join our dynamic Managed Service Provider (MSP) team in a unique split-role position. This role is divided equally between onsite and multiple client sites. This is an excellent opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or for an experienced MSP engineer seeking their next challenge with a leading regional provider. In this role, you'll work with a diverse range of technologies, clients, and security-focused environments, enhancing your technical expertise, problem-solving abilities, and client engagement skills. Key skills and responsibilities, Provide Second Line technical support across desktops, servers, networks, and cloud services. Deliver on-site support for a high-security client, ensuring strict compliance with security policies. Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person. Support Microsoft 365, Windows Server, and networking technologies. Proven experience in Second Line IT Support. Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD). Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN). Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management). Excellent communication skills with the ability to engage professionally with clients. A full driving licence (client site visits required). Eligibility to obtain Security Clearance (SC level or higher) Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
Job Title: Field Engineer Location: Newbury / Reading with travel to London Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Field Engineer, you will be responsible for delivering high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions to enhance the overall IT environment Responsibilities: Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite Respond to escalations from 2nd and 3rd Line Engineers by offering support and technical advice to resolve client queries Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours or standby support to our clients on a rota basis About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching Ability to run, patch and terminate cabling to support installation of new hardware Strong knowledge of InTune & Conditional Access Technologies and security Experience of MSP and or Hospitality is advantageous but not essential Current and valid UK driving license is essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Technician, Field Support, IT Service Desk Technician, IT Services Manager, IT Desk Support, 2nd Line Support, 3rd Line Helpdesk Engineer, IT Support Technician, 2nd Line Support Engineer, 3rd Line Support, Support Technician, IT Support Engineer, 3rd Line Support Technician, Software Engineer, Technical Support, IT Support, Helpdesk Support Technician, IT Systems Engineer may also be considered for this role.
24/03/2025
Full time
Job Title: Field Engineer Location: Newbury / Reading with travel to London Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Field Engineer, you will be responsible for delivering high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions to enhance the overall IT environment Responsibilities: Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite Respond to escalations from 2nd and 3rd Line Engineers by offering support and technical advice to resolve client queries Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours or standby support to our clients on a rota basis About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching Ability to run, patch and terminate cabling to support installation of new hardware Strong knowledge of InTune & Conditional Access Technologies and security Experience of MSP and or Hospitality is advantageous but not essential Current and valid UK driving license is essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Technician, Field Support, IT Service Desk Technician, IT Services Manager, IT Desk Support, 2nd Line Support, 3rd Line Helpdesk Engineer, IT Support Technician, 2nd Line Support Engineer, 3rd Line Support, Support Technician, IT Support Engineer, 3rd Line Support Technician, Software Engineer, Technical Support, IT Support, Helpdesk Support Technician, IT Systems Engineer may also be considered for this role.
We are looking to recruit an experienced 2nd / 3rd line support engineer who has a wealth of experience providing 1st and 2nd line support in a Microsoft environment. That should include a detailed understanding of Azure, Active Directory (online) Exchange and Office 365. This is an office based support role based in our clients office near Wakefield. To be a success in this role in addition excellent 2nd / 3rd line support experience supporting a Microsoft M365 infrastructure, you will need to have excellent communication skills and be someone who is passionate about customer service. In this role you will be involved in a combination of BAU Support and Project work. Previous experience of EUC / Infrastructure project work would be an advantage. This is an opportunity to become part of a friendly and collaborative infrastructure support team in an organisation that values it's people and will promote internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
24/03/2025
Full time
We are looking to recruit an experienced 2nd / 3rd line support engineer who has a wealth of experience providing 1st and 2nd line support in a Microsoft environment. That should include a detailed understanding of Azure, Active Directory (online) Exchange and Office 365. This is an office based support role based in our clients office near Wakefield. To be a success in this role in addition excellent 2nd / 3rd line support experience supporting a Microsoft M365 infrastructure, you will need to have excellent communication skills and be someone who is passionate about customer service. In this role you will be involved in a combination of BAU Support and Project work. Previous experience of EUC / Infrastructure project work would be an advantage. This is an opportunity to become part of a friendly and collaborative infrastructure support team in an organisation that values it's people and will promote internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
2nd Line engineer- North Bristol (Hybrid) - 30k-35K I am seeking a 2nd Line engineer to work within a growing MSP, supporting a host of external clients on their IT needs. The successful 2nd Line engineer will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team and escalating tickets when needed. Benefits: 20 days holiday + bank holiday Your birthday off Company pension Breakfast on Fridays As the successful 2nd Line engineer, you will have experience in some of the following: Experience in an MSP Have a relevant qualification in IT Experience in supporting Microsoft office- Exchange, Intune, OneDrive A good understanding of the basics of networking Experience with Active Directory, DNS, DHCP Excellent customer service skills Excellent communication skills This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in the role of 2nd Line engineer or are looking for something similar, please contact Harry Davies directly. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
24/03/2025
Full time
2nd Line engineer- North Bristol (Hybrid) - 30k-35K I am seeking a 2nd Line engineer to work within a growing MSP, supporting a host of external clients on their IT needs. The successful 2nd Line engineer will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team and escalating tickets when needed. Benefits: 20 days holiday + bank holiday Your birthday off Company pension Breakfast on Fridays As the successful 2nd Line engineer, you will have experience in some of the following: Experience in an MSP Have a relevant qualification in IT Experience in supporting Microsoft office- Exchange, Intune, OneDrive A good understanding of the basics of networking Experience with Active Directory, DNS, DHCP Excellent customer service skills Excellent communication skills This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in the role of 2nd Line engineer or are looking for something similar, please contact Harry Davies directly. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
We are currently seeking an IT Infrastructure Engineer to join a very prestigious literary organisation. This role would be perfect for someone looking for a hands-on role with a real mix of operational support, infrastructure management and project work. Working in a team of four you will play a vital role in supporting a small team of experts based in London and New York, within an exciting and growing sector. The position is offered on a hybrid basis, with three days based across their two sites in West London and two days remote. Working closely with the Head of IT. you will be the main point of escalation for all 2nd/3rd line queries for 70 users, troubleshooting hardware and software issues including Office 365, SharePoint, Teams, One Drive, Intune, Active Directory. As Senior Engineer you will also oversee the management and coaching of junior IT staff. You will have previous experience in driving transformation projects, as you will be supporting in moving from on premise Windows Servers to Azure Cloud platforms including Office 365 migration, in addition to overseeing the implementation of a new CRM systems. Responsible for networking and automation you will have hands-on experience with networking concepts, including VLANs, Firewalls, routing and networking configurations. Using your automation tool skills, you will implement and automate processes as well as managing Azure AD integrations across all systems including Office 365 and on-premise Servers. The ideal candidate will: Previous experience in an Infrastructure Engineer role. Confident at 3rd line support with Microsoft Technologies, Office 365 Administration MUST have led a migration from on-prem to Azure Cloud. Strong knowledge of Azure AD integration and hybrid environments Knowledge of automation tools eg PowerShell, Python, Azure CLI Solid with Networking including VLANs, Firewalls, and routing. Excellent analytical and problem-solving skills Great communicator and team player As well as offering a supportive and collaborative environment and hybrid working the salary on offer is up to £55,000 with generous benefits including, 7% pension scheme. employee assistance programme, season ticket loan, cycle scheme and enhanced sick, maternity and paternity pay.
24/03/2025
Full time
We are currently seeking an IT Infrastructure Engineer to join a very prestigious literary organisation. This role would be perfect for someone looking for a hands-on role with a real mix of operational support, infrastructure management and project work. Working in a team of four you will play a vital role in supporting a small team of experts based in London and New York, within an exciting and growing sector. The position is offered on a hybrid basis, with three days based across their two sites in West London and two days remote. Working closely with the Head of IT. you will be the main point of escalation for all 2nd/3rd line queries for 70 users, troubleshooting hardware and software issues including Office 365, SharePoint, Teams, One Drive, Intune, Active Directory. As Senior Engineer you will also oversee the management and coaching of junior IT staff. You will have previous experience in driving transformation projects, as you will be supporting in moving from on premise Windows Servers to Azure Cloud platforms including Office 365 migration, in addition to overseeing the implementation of a new CRM systems. Responsible for networking and automation you will have hands-on experience with networking concepts, including VLANs, Firewalls, routing and networking configurations. Using your automation tool skills, you will implement and automate processes as well as managing Azure AD integrations across all systems including Office 365 and on-premise Servers. The ideal candidate will: Previous experience in an Infrastructure Engineer role. Confident at 3rd line support with Microsoft Technologies, Office 365 Administration MUST have led a migration from on-prem to Azure Cloud. Strong knowledge of Azure AD integration and hybrid environments Knowledge of automation tools eg PowerShell, Python, Azure CLI Solid with Networking including VLANs, Firewalls, and routing. Excellent analytical and problem-solving skills Great communicator and team player As well as offering a supportive and collaborative environment and hybrid working the salary on offer is up to £55,000 with generous benefits including, 7% pension scheme. employee assistance programme, season ticket loan, cycle scheme and enhanced sick, maternity and paternity pay.
