548 jobs found

Structured Cabling Engineer Contract - Edinburgh DCS Recruitment are currently looking for an experience structured cabling engineer for the a data network installation within a retail unit in Edinburgh, on behalf of a National client. Contract date: Wednesday 2nd July 2025 Working up to 8 hour night shift. The scope of works will involve the addition and adjustment of CCTV network cabling and cameras. The ideal candidates will: Own hand/termination tools including drill(s) Hold a valid ECS/CSCS - preferably endorsed by a telecoms industry qualification e.g. datacoms, field engineer, cabling installer, or network infrastructure Hold a valid IPAF (3a/3b) licence You will also require UKATA asbestos awareness certification - this can be done online prior to start if you don't already have this. To find out more and get started, call Melanie at DCS Recruitment on (phone number removed) (option 2) or apply online for a call back. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality

Support Engineer with Nppv3 clearance required. This is a Support Engineer contract role for an initial 5-month period which will see you manning a tech bar during a live Windows 10 to Windows 11 upgrade project for a Lenovo laptop suite. Nppv3 or Nppv2 clearance is essential and you will not be considered without it. You will need to be proficient at 1st and 2nd line support and have good face to face communication skills. Good experience as a Support Analyst or Support Engineer working with Windows is essential and exposure to this sort of Windows upgrade would also be beneficial. Please note you will only be considered if you are Nppv3 or Nppv2 cleared due to the nature of the project and you must be happy being on-site in either Basingstoke or Portsmouth full time. To apply for this Support Engineer role, send your CV to Rob Goffin at IT Recruitment Solutions now! Support Analyst, Support Engineer, Tech Support, Tech Bar, Inside IR35, Basingstoke, Portsmouth, Contract 200/day + training and expenses covered

Role: 2nd Line MSP Engineer Location: Reigate Salary: Up to 40,000 (DOE) Are you a confident and experienced 2nd Line Engineer looking to progress your career in a fast-paced Managed Service Provider (MSP) environment? We're looking for a proactive, client-focused IT professional to join our growing technical support team in Reigate . Key Responsibilities Provide 2nd line support for a diverse client base, handling escalated technical issues via phone, email, remote tools, and occasionally on-site. Troubleshoot and resolve problems related to Microsoft 365, Windows Server, Azure, Active Directory, networking, and end-user systems . Support desktop environments (Windows 10/11), laptops, printers, and mobile devices, including MDM (e.g. Intune). Assist with firewall/router configurations , switch management, and on-site network setups. Contribute to system upgrades, migrations, patching, and client project rollouts. Ensure timely resolution of support tickets in line with SLAs and best practice standards. What We're Looking For Proven experience in a 2nd line IT support role , ideally within an MSP environment. Strong knowledge of Microsoft 365, Windows Server, Active Directory, Azure, Intune , and desktop support. Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, firewalls, switches). Experience with remote support tools and ticketing systems. Excellent communication and client-facing skills. Ability to manage and prioritise workloads in a busy support environment. What's On Offer Competitive salary up to 40,000 , depending on experience Clear progression path within a growing MSP Ongoing training and certifications (Microsoft, CompTIA, etc.) Friendly and collaborative team environment Pension scheme and other standard company benefits Apply Now If you're ready to step into a varied and rewarding technical role where your skills will be valued and developed - we'd love to hear from you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Senior Support Technician Role Type: Full time; Monday Friday (Hybrid/Office Based) Salary Range: £35K £50K per annum (depending on experience) Office Location: Eastleigh, Hampshire. Alphascan Ltd are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. The Position We have an exciting new position for an experienced, enthusiastic and motivated Senior (3rd Line) Network and Infrastructure Support Engineer to join our team based at our offices in Eastleigh, Hampshire on a permanent basis. Senior Support Technician Overview: You will be providing IT support to new and existing customers within Southern County areas. Throughout your role you will be responsible for using state of the art PSA and reporting tools. Adhering to client SLA's and escalation procedures. Active involvement in Cyber Security and Cyber Essentials deliverables. You will be supporting SharePoint, MS Windows and Azure Servers. Required Experience: Thorough knowledge of Microsoft O/S and Desktop applications. Ideally have or working towards MS100/101 or 500 Accreditations. Proven track record of supporting Network and Server Infrastructure of various scales. Implementing and maintaining Microsoft Windows Servers. Migrating and maintaining Microsoft 365 products. Microsoft Azure Administrator knowledge. Dealing with escalated 2nd Line support calls. Involvement and management of client project installations. Problem solving and researching/introducing new technologies. Solution Architecture with the ability to accompany the Business Development team when required. The Package: Training: Vendor accredited training courses Role Type: Full time, Monday Friday (Hybrid/Office Based) Salary Range: £35K £50K per annum (depending on experience) Office Location: Eastleigh, Hampshire. Access to and use of company vehicle Holiday: 23 days holiday per annum plus additional holiday for birthday

Job Title: 2nd Line VoIP / Network Engineer Location: Pencoed, Wales Salary : 26,000 - 30,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:30 to 18:00 About Flotek Group: Flotek Group is the fastest-growing tech company in the Southwest, delivering IT and communication technology to small and medium businesses. With regional sales and support hubs across the South West, we are committed to our core values and principles, ensuring every product and service is provided with expertise, passion, and dedication. Role Overview: We are seeking a skilled and enthusiastic 2nd Line VoIP Engineer with experience in the ICT sector, particularly in VoIP/SIP and IP networks. The successful candidate will handle inbound technical support calls, resolve and triage issues, and, when necessary, escalate them to the engineering team. This role may also involve visiting customer sites for on-site support. Key Responsibilities: Handle inbound calls from customers requiring technical support for VoIP systems. Troubleshoot and resolve VoIP, SIP, and network-related issues remotely via phone and email. If unable to resolve at first contact, triage the incident/request and escalate to senior team members. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant information. Visit customer sites to diagnose and repair VoIP services as needed. Deliver first-class customer service at all times. About you: Required Experience and Skills: Technical Expertise: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows, and packet capture analysis. Networking Skills: Strong understanding of IP networks, TCP/IP, and troubleshooting network-related issues. Customer Service: Demonstrated experience in a customer-facing role with excellent verbal and written communication skills. IP PBX Systems: Familiarity with IP PBX systems and their configuration. Problem-Solving: Ability to troubleshoot and resolve complex technical issues efficiently. Team Collaboration: Ability to work effectively within a team and escalate issues when necessary. Driving Licence: A full UK driving licence is required. Preferred Qualifications: Certifications in relevant technologies (e.g., CompTIA Network+, CCNA) Experience with specific VoIP platforms (e.g., Asterisk, Hosted Cloud Telephony) Familiarity with network monitoring tools and software Remuneration and Benefits: Salary up to 30,000 per annum Staff Share Equity Scheme New customer referral incentive 21 days holiday, increasing to 25 days after 4 years of service (plus bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: 2nd Line IT Support, 2nd Line IT Engineer, Voice Engineer, Telephony Engineer, 3rd Line Support Engineer, IT Support Analyst, It Network Engineer, IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, 2ndLine IT Support Engineer, Senior Network Support, Server Support Technician, Senior IT Service Desk Technician, VOIP Engineer, VOIP Support may also be considered for this role.

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. 24/7 Shifts - 2 days (7am - 7pm), followed by 2 nights (7pm - 7am), followed by 4 days off Your new role: Troubleshooting customer technical faults and driving fault resolution Regular communication verbally and written with existing customers Take ownership and effectively manage support tickets including incidents and changes requests Documentation of customer solutions OSS System, Visio documentation, technical summary write up Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects What you ll need to succeed: Knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS Knowledge of layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, VRRP Excellent verbal and written communication skills with a professional phone manner What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company culture with a wide range of events and social activities throughout the year Range of employee initiatives on offer including the green team, DE&I society, employee forum, women s network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave

Role: Field IT Support Engineer (MSP Environment) Location: Bridgewater Salary: 33,000 Are you a tech-savvy problem solver who thrives in fast-paced environments? Do you enjoy working on-site with a variety of clients, solving real-world IT issues, and being the go-to person when technology needs a fix? If so, we'd love to meet you. The Role: As a Field IT Support Engineer, you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring hardware/software, and ensuring our clients' systems run smoothly. From desktop support to network troubleshooting, you'll be their trusted tech partner. Key Responsibilities: Provide on-site and remote 2nd line support to a variety of clients Diagnose, resolve, or escalate hardware and software issues Install and configure desktops, laptops, printers, and other peripherals Support network infrastructure: routers, switches, firewalls, and Wi-Fi Maintain documentation for client environments and service activities Collaborate with internal service desk and project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ years in a technical support role (MSP experience a strong advantage) Solid knowledge of Windows 10/11, Office 365, Active Directory, and basic networking Experience supporting cloud platforms (e.g., Microsoft 365, Azure, etc.) Strong troubleshooting skills and a calm, methodical approach Full UK driving license and willingness to travel to client sites Ready to Apply? Send your CV now to be considered! Join us in delivering first-class IT solutions and making tech work for people. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Role: Cloud & Infrastructure Engineer (Microsoft Azure) Location: Sheffield (Hybrid) Salary: 50,000 - 60,000 per year I'm currently working with a fantastic client who's looking to bring an experienced Cloud & DevOps Engineer on board. If you have strong Microsoft Azure skills and a background in infrastructure, networking, and automation, this could be the perfect next step in your career. About the Role: This is a hands-on role where you'll be responsible for managing and optimizing a hybrid cloud and on-premises infrastructure. The right candidate will have experience deploying Azure services, administering Microsoft 365, and working with both Windows and network infrastructure. You'll be joining a well-established IT team in a stable company that offers genuine career progression and support for certification/training. What You'll Be Doing: Managing and supporting Azure cloud infrastructure (VMs, Storage, Key Vault, Automation, Recovery Services Vault) Administering Windows Servers, Active Directory, Exchange, and Entra ID (Azure AD) Handling Microsoft 365 services: Exchange Online, Intune, Teams Supporting infrastructure: Cisco firewalls, switches, VPNs, and Ubiquiti wireless networks Implementing and monitoring NTFS permissions, data access policies, and security configurations Providing 2nd/3rd line support for servers, desktops, and mobile devices Maintaining monitoring systems like PRTG and working with VoIP and Access Control (Paxton) What We're Looking For Solid experience in a 2nd/3rd line IT support or infrastructure/cloud engineering role Strong hands-on experience with Azure services Comfortable with Windows Server environments, Active Directory, and Microsoft 365 Good knowledge of Cisco networking (firewalls, VPN, VLANs) Ability to work both independently and as part of a team Strong troubleshooting and documentation skills What's on Offer Competitive salary Flexible working (remote/hybrid options available) Support for training and certifications Friendly, professional team with a strong IT culture Career progression opportunities Interested? If this sounds like the kind of opportunity you're looking for, send your CV to (url removed) or apply directly today. Know someone who'd be a good fit? Referrals are always welcome! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Capable of rolling up sleeves and leading projects from conception to implementation. A background working with large-scale IT environments, such as KPMG or other enterprise-level settings. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we d love to hear from you!

Role: 2nd Line IT Support Location: Gillingham Salary: 35,000 We are seeking a skilled and motivated 2nd Line IT Support Engineer to join our dynamic and growing IT team. This is a hands-on technical role that involves providing high-level support across a variety of systems and technologies within our group, including travel to multiple sites. If you're passionate about troubleshooting, infrastructure support, and enjoy working in a varied environment - we want to hear from you! Key Responsibilities Provide 2nd line support for users. Troubleshoot and maintain Windows Server environments (Apply online only . Administer Microsoft 365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and maintain Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP/IP, DNS, DHCP, VPN, VLANs). Administer and support Cisco Meraki infrastructure - firewalls, switches, and WiFi. Manage and support virtualised environments using Hyper-V. Support Windows 10/11 desktop OS environments and end-user systems. Maintain clear documentation of systems, procedures, and issue resolution. Travel between sites as needed to support local infrastructure and deployments. Requirements Proven experience in a 2nd line IT support or similar technical support role. Strong knowledge of the technologies listed above. Excellent diagnostic and problem-solving skills. Full UK driving license and willingness to travel regularly between company sites. Strong communication and interpersonal skills. If you are looking for a new challenge in a progressive and growing organisation, look no further than here! Apply now with an up-to-date CV to be considered. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Technical Support Engineer Location: Redhill Contract: Permanent We are recruiting for Technical Support Engineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a Technical Support Engineer, you will be responsible for 1st and 2nd line technical support on product, service and billing enquires for both maritime and land-based customers. This role is a permanent full time position based in Cornwall. In this role you will be required to work different shifts. Other benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role Requirements Technical Support Engineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. To provide 2nd line technical support and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku/L Band, LTE), Bespoke Virtual Environments and associated infrastructure. Managing raised concerns through to resolution, either directly, or with the assistance of internal and external resolver groups. To proactively monitor the GCSC networks, investigate alarms, issue outage reports, act on high usage alerts and resolve any and all service issues whether overall network or remote customer related, escalating where appropriate. Carry out IP traffic analysis, investigate routing and switching faults across both local and remote infrastructure, including Wireless standards (802.11x etc). Carry out RF analysis and interpret satellite link statistics to help resolve satellite related problems and to provide ad hoc network reports as requested by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt fault management To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with shift colleagues. To make recommendations to improve systems and processes to the benefit of the customer and company. Assisting in the maintenance and distribution of up to date GCSC operational procedures To ensure an understanding of all of NSSL s product portfolio in order to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness with ability to work on own initiative and unsupervised. Ability and willingness to continuously learn and support new systems and services. Inmarsat and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN s, Iridium and Thuraya & GX Practical experience of IP networking (CCNA/JNCIA etc) Ability to absorb and quickly gain and retain knowledge of NSSLGlobal products & services and to fault find and explain over the telephone how products work Effective communicator with an eye for detail and accurate PC skills Excellent customer service skills and ability to interact with customers both on the phone and in meetings essential. Must be able to demonstrate customer focus in all that they do with a right first time, every time attitude. Well organised with ability to lead a shift by example. Ability to be able achieve SC security clearance For more information on this role, please contact Juls Bujalska on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Desktop Support Engineer Role: Desktop Support Engineer Specialism(s): Windows 11, Device Rollout, User Support, Intune, Autopilot, First Line Support, Troubleshooting, Active Directory, Exchange, Office365 Type: Contract, Inside IR35 Location: Warrington (hybrid w/some travel to other sites required) Duration: 3 Months (Initial Duration - extensions applicable) Start Date: ASAP / Urgent Pay Rate: 200 - 255 per day Desktop Support Engineer CPS Group UK are delighted to be working with a leading organisation to appoint a seasoned Desktop Support Engineer for an initial 3-month contract, with possibility of further extension per project needs. The Desktop Support Engineer will play a key role in a device rollout project, whilst also assisting BAU users, taking calls and handling support tickets and escalating technical issues where required. The Desktop Support Engineer must possess excellent soft/user-facing support skills and have experience in both an IT support environment and supporting device rollout projects. The Desktop Support Engineer will be required to work at the Warrington HQ 3 days per week and must be flexible to travel required to other customer sites as required (possibly staying overnight locally if needed). Candidates must be able to pass a BPSS/DBS check and have a full-clean UK driving license Role Requirements Provide exceptional IT Support for both BAU and Windows 11 device rollout project initiatives Managing in-bound support calls and requests via the ticketing system Escalate support issues where required Supporting the onboarding/offboarding process with new devices for the user population Provide desktop support to other UK sites as required Provide support for Office365, Exchange, Active Directory and core infrastructure Required Skills & Experience Demonstrable experience in a 1st / 2nd Line Support environment Adept at providing user-facing support in a Windows environment Exceptional communication and user-facing support skills Experience supporting VIP/C-Suite staff Experience with technologies including Windows 11, Active Directory, Exchange, Office365 Demonstrable experience supporting device rollouts and provisioning of new devices to client specifications Locally based, with flexibility to both work hybrid and travel as requested Possess full, clean UK Driving License and own vehicle For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)

Technical Support Engineer (NOC) Redruth, Cornwall Candidates must be eligible for SC Clearance Up to c 32,000 per year (+ 3.5K Shift-Allowance) The Opportunity: My client are a communications company and they are currently looking for a Technical Support Engineer to work within their Network Operations team. This role is a shift based role and will consist of 12 hour shifts on a 4 on 4 off shift rota basis so you must be willing to work shifts. In this role you, will provide first class Customer Service and Technical Support covering both network infrastructure and customer facing equipment as well as covering IT, Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. You will also monitor, operate and maintain the internal systems and databases within the Global Customer Support Centre, ensuring proactive management of process and procedures for the benefit of other team members and their customers. Skills and Experience: Practical experience of IP networking (CCNA/JNCIA etc.) is highly desirable In-depth technical knowledge of at least some of the following customer equipment or management system such as Starlink VSAT and Inmarsat is desirable To be a key element of Technical Support as part of a global team, assisting in the training, mentoring for the shift, aiding the Team Lead in directing the 1st and 2nd Line IT Support teams in dealing with customer queries quickly and effectively. To be a committed and pro-active Shift Engineer within the Support Team delivering service for my clients global customer base across the complete technical portfolio, 24 hours/365 days a year. Ability to absorb and quickly gain and retain knowledge of products and services offered by the client and to fault find and explain over the telephone how products work Excellent customer service skills and ability to interact with customers both on the phone and in meetings Customer Service / Network Operations / Technical Engineering experience Possess a keen commercial awareness with ability to work on own initiative and unsupervised. Previous experience working with the MOD is desirable Please contact John here at ISR to learn more about our exciting client based in Cornwall and their ongoing growth plans

2nd Line Support Engineer Permanent £30,000 £35,000 Coleshill (West Midlands) Hybrid This is a full-time, permanent role with a growing IT Managed Service Provider that s expanding its technical support team following continued growth and investment. You ll join a collaborative team of 12 engineers, providing support to a wide range of customers both remotely and on-site (mileage and expenses covered). This role offers exposure to a broad technical stack and is ideal for someone with MSP experience looking to develop their skills further. Key Responsibilities Manage and update the ticketing system, ensuring all issues are logged accurately with timely progress updates Respond to service desk calls and tickets, prioritising 2nd line issues and providing effective technical support Take ownership of escalations from 1st line technicians, resolving more complex technical problems efficiently Provide on-site support to customers when required (mileage and expenses paid) Key Requirements Previous experience in an MSP or similar fast-paced support environment Strong knowledge of Windows 10/11, Office 365, Azure AD and Intune Proficient in Active Directory administration and troubleshooting Good understanding of virtualisation technologies (VMware, Hyper-V) Familiarity with PBX systems, firewalls, routers and switches Experience with backup solutions and data recovery practices Excellent communication skills and confidence in supporting a variety of end users 2nd Line Support Engineer Permanent £30,000 £35,000 Coleshill (West Midlands) Hybrid Apply now to speak with VIQU IT in confidence. Or reach out to Aaron Chiverton via the VIQU IT website or at (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment

Support Engineer Contractor to join the Head Office of a company based just outside of Crewe, Cheshire East, must have own transport to access, minimal public transport access it is based on site paying upto 200 per day. This is an on-site role, Monday to Friday, providing essential user BAU support It is inside IR35 The Role: As a key member of the IT team, you'll be the first point of contact for all face-to-face and remote end-user issues. Your responsibilities will include: Providing comprehensive 2nd line support, resolving a wide range of technical issues. Identifying opportunities for IT process improvements and efficiency gains. Managing staff accounts and access permissions. Conducting IT inductions for all new starters. About You: Ideally, you'll bring at least 3 years of experience in a similar support role. We're looking for someone with: Excellent user-facing skills and a strong customer service approach Desirable Technical Experience: Microsoft Windows (client and server environments) Microsoft Entra ID (Azure AD) & Active Directory Office 365 administration and support Networking essentials: WAN/LAN/DNS If you're a proactive 2nd Line Engineer with a passion for creative environments, we'd love to hear from you! To Apply: Please submit your CV outlining your relevant experience.

Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 5 years and are looking for a driven and ambitious individuals to help keep up with the continuous new work from our clients. Located at our office in Bolton, this senior role will comprise of: 2nd to 3rd Line Hardware, Software and Network Support Server, Cloud, VoIP, Mobile and MDM Support Liaising with stakeholders and users to provide updates and scheduling information Network and System Administration Build and Configuration Management Onsite and Remote Support Mix of Reactive and Pro-active Work Project Planning and Execution A little about you Core competencies/relevant previous experience: Hardware/Software/Network experience Technical aptitude Ability to communicate technical information to non-technical customers Attention to detail Consistency and service driven approach Ability to form and maintain relationships with staff of all levels throughout an organisation Understanding of processes and procedures and working to them Starter/Finisher mentality Continuous self improvement and responsibility for learning Excellent time management and scheduling skills Car and clean driving license Occasional travel IT Technical Support: 3 years+ Windows Server Installation, Configuration and Support: 3 years+ Networks and Infrastructure: 3 years+ Active Directory Support: 3 years+ As a growing company this role offers progression with a family feel and close knit team providing exposure to a the full range of IT based disciplines and support along every step of the way. Package: 28 days holiday per year Mobile phone and Laptop Flexible working Paid overtime Personal Development Plan and Career Mentoring Company Pension Free Parking If you have any questions about the role please get in touch.

Network & Telecoms Engineer Band 6 (Equivalent) £37,338 £44,962 pro rata Location: Norfolk and Norwich University Hospital (NNUH) Contract: Temporary (3 months initially, potential to extend) Hours: Full-time, 37.5 hrs/week (Mon Fri) Employer: gap personnel (on behalf of the NHS) About the Role: We re seeking a skilled and proactive Network & Telecoms Engineer to design, maintain, and support our Trust s network, security, and telephony infrastructure. You will lead key projects, provide 2nd/3rd line support, and ensure systems perform optimally in line with SLAs. The role includes on-call duties and requires travel between Trust sites. Key Responsibilities: Lead design and implementation of network, security, and telephony systems Diagnose and resolve complex infrastructure issues Support IT Service Desk escalations with excellent customer service Monitor network performance and propose improvements using management tools Follow ITIL best practices and assist in service improvements Deputise for the Network Services Manager as needed Skills & Experience: Strong knowledge of enterprise network, security, and telephony systems Proven troubleshooting and problem-solving skills Experience with network monitoring tools and ITIL practices Excellent communication and organisational skills Ability to work well under pressure and manage priorities Customer-focused can-do attitude Commitment to Trust values: PRIDE (People focused, Respect, Integrity, Dedication, Excellence) How to Apply: Send your CV to (url removed) or call (phone number removed) for more info. gap personnel is committed to equality and fair recruitment and acts as an employment business on behalf of the NHS.

Role: Network & Telecoms Engineer Location: Norwich (Hybrid) Duration: 3 Months Day rate: 172 (Umbrella PAYE) About the Role: We're looking for an experienced Network & Telecoms Engineer to join our IT team and support the design, implementation, and maintenance of our network, security, and telephony systems. You'll work closely with technical teams and project managers to lead infrastructure projects, support day-to-day operations, and ensure service reliability across multiple Trust sites. This is a key hands-on role where you'll also provide 2nd/3rd line support and take part in the on-call rota. Key Responsibilities: Maintain and improve network, telephony, and security infrastructure. Lead technical delivery for new IT infrastructure projects. Diagnose and resolve complex network issues. Provide 2nd/3rd line support and assist the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITIL Foundation certification - desirable.

2nd Line Technical Support Engineer - MSP Location: Shoreditch, London (Fully site-based) Type: Full-time Permanent Salary: 30,000 - 38,000 Sector: Managed IT Services & Cloud Technology About the Role This is a hands-on, customer-facing role for a skilled 2nd Line Technical Support Engineer who thrives on solving complex technical issues in a fast-paced, service-driven environment. Based full-time at our Shoreditch office, you'll support clients across a variety of platforms and play a key part in ensuring service excellence. Key Responsibilities Resolve 1st and 2nd line support tickets using RMM tools Troubleshoot, escalate, and resolve incidents within agreed SLAs and KPIs Monitor networks and provide guidance on security improvements Administer environments in Azure, AWS, and SharePoint Log all customer interactions in the support ticketing system (e.g., AutoTask/Datto) Collaborate with internal teams to provide timely resolutions Maintain strong knowledge of customer processes and business needs Contribute to team culture by sharing knowledge and participating in special projects About You Minimum 3 years' experience in helpdesk or technical support roles At least 2 years' experience using RMM technologies Strong understanding of Microsoft environments: Windows Server OS, Hyper-V, VMware, Azure Active Directory, SharePoint Confident with networking technologies: LAN, WAN, TCP/IP, DNS, DHCP, VPN, VLAN, VOIP Experienced in security audits, firewall management, endpoint security, and infrastructure compliance Familiarity with SQL/MySQL, SaaS, HaaS, and hybrid cloud environments Azure and/or AWS certification preferred Enthusiastic about learning, adaptable to change, and driven by team success Excellent written and verbal communication skills Degree in a relevant field or equivalent experience Why Join Be part of a growing, award-winning MSP environment Collaborate with a passionate team delivering innovative IT solutions Gain hands-on experience with cutting-edge technology and cloud systems Enjoy a dynamic and energetic workplace in the heart of Shoreditch Benefit from continuous learning and career development opportunities Application Information Applicants must have the right to work in the United Kingdom . By submitting your application, you consent to the processing of your data for recruitment purposes in line with our Recruiting Privacy Practices. Apply now and take the next step in your technical support career in a vibrant Shoreditch-based role. Let me know if you'd like a shorter version for social media or a visual ad layout.

Onsite Network Engineer, Reading (Must have ability to obtain SC Clearance) ROC Technologies are seeking an experienced and customer-focused Onsite Network Engineer to join our on-site team supporting a highly secure client environment. The role involves delivering a managed networking service, supporting end users, and contributing to the Mobile Device Management (MDM) service as needed. The successful candidate will play a key role in day-to-day network operations, working proactively to monitor, maintain, and support the customer s network infrastructure. Representing ROC on-site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities Cover early shift routines, including on-site checks and monitoring activities. Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting support, escalating when necessary. Perform basic configuration and installation of network devices. Act as remote hands for senior engineers during onsite interventions. Investigate and escalate suspected physical faults with network equipment. Manage the inventory of in-scope managed devices. Coordinate hardware repairs through approved partners when applicable. Offer guidance to users seeking wireless access support. Create and maintain internal knowledge base articles. Conduct floor-walking support and user assistance post-project delivery. Ensure network uptime via routine maintenance, failover testing, and best practice implementation. Provide clear and professional communication to users regarding incidents, progress updates, and changes. Handle incoming calls and ensure customers are informed of actions taken. Knowledge, Skills, Attributes & Experience Essential Keen interest in networking and developing technical skills. Strong interpersonal and customer service skills. Previous experience in a customer-facing IT support role. At least 2 years' experience supporting and managing network infrastructure. Experience within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience working within secure or regulated environments. Desirable Aruba: ASCA certification or experience. Cisco: CCNA certification. Currently studying toward CCNP (Cisco) or ACSP (Aruba). Knowledge of network authentication solutions such as Cisco ISE or Aruba ClearPass.