202 jobs found

Job Title: ICT Engineer Location: Great Notley, Essex Salary: 24,500 per annum Job Type: Permanent / Full Time About us: We are a family-owned IT Asset disposal organisation based in Great Notley, Essex who believe in strong team spirit and are seeking an IT Engineer to join our expanding team. About the role: The ideal candidate will possess a strong technical background and have an understanding of IT equipment and its functions. You will be responsible for engineering equipment coming into our facility from our clients and the erasure of all data using approved software and have a focus on data security, networking and compliance. About you: Requirements: Strong knowledge of IT equipment, including networking Record test data and note nonconformities Ability to work independently as well as part of a team, although full training will be given Strong communication skills, both verbal and written Attention to detail Accuracy Use of database experience Must live within 30 minute drive of our facility in Great Notley, Braintree Essential: 5 x GCSE's including Maths, English and an IT qualification What we offer: Free onsite parking Christmas shutdown in addition to annual entitlements Staff events Free staff refreshments Funded training opportunities Uniform supplied Additional Information: We are a Disability Confident and Living Wage employer and are committed to providing equal opportunities to all applicants. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.

2nd Line Support Technician Bognor Regis / Chichester, PO20 (flexible / hybrid working options) Salary: £28,000 £35,000 plus benefits including payment and support for IT certifications, flexible working, proven career progression and lots more Our client is an extremely well-established IT Support Services organisation with an outstanding reputation and an international client base. Known for exceptional customer service and technical excellence, they are now seeking a skilled 2nd Line Support Technician to join their growing support team. This is a hands-on role for an experienced support professional who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and takes real pride in delivering a first-class customer experience. The 2nd Line Support Technician Role Owning and resolving escalated 2nd line incidents from 1st line within SLA, keeping clients updated Partaking in IT projects includes upgrades and rollouts for new hardware and software Troubleshooting across Microsoft 365, Windows, Active Directory, networking (DNS/DHCP/GPO), and core infrastructure Providing clear, professional communication to clients and internal teams Occasional on-site support and project assistance (full driving licence required) company van provided Working closely with senior engineers and cloud/infrastructure teams on complex issues About You: Proven experience in a 2nd Line IT Support role - bonus if it s within an MSP / IT Support Services business IT certifications are preferred but support and payment for certs is offered Strong Microsoft 365 and Windows Server/AD troubleshooting skills Core networking skills (DNS, DHCP, VPN fundamentals, basic firewall rules. Knowledge of Hyper-V and virtualisation, PowerShell automation, Endpoint security and encryption, VoIP, InTune / Endpoint Manager and cloud familiarity. Customer-focused, calm under pressure, and highly organised Full UK driving licence (for client site visits when required) This is an excellent opportunity to join a highly respected IT services provider offering genuine career development, exposure to modern cloud technologies, payment and support for IT certifications and the chance to work with a wide variety of environments and clients worldwide. Sound interesting and something you would love to be part of? Apply today! Integral Recruitment is acting as an employment agency in regard to this advertisement.

1st Line Support Technician Chichester / Bognor Regis, PO20 (with hybrid / flexible working) £24,000 £30,000 plus benefits including IT certs, flexible working and lots more Our client is an extremely well-established IT support company with international clients and an outstanding reputation for customer service. Due to continued growth, they are looking for an experienced 1st Line Support Technician to join their friendly, high-performing service desk team. This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experience who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. The 1st Line Support Technician Role: Acting as the first point of contact for clients / users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating to 2nd Line when required and working closely with senior engineers What We re Looking For: Proven experience in a 1st Line / IT Helpdesk role Strong customer service and communication skills Good knowledge of Windows desktop environments and basic Microsoft 365 A calm, organised and professional approach Desire to learn and progress towards 2nd Line support Experience of working in an MSP / IT Support Services company is a bonus! IT certifications are a welcome bonus, but further training is provided In return, you ll join a respected, growing organisation that invests in its people, offers structured training, and provides genuine career progression within IT support. Integral Recruitment is acting as an employment agency in regard to this advertisement.

1st Line IT Support Technician Manchester 3 month contract £120 per day (inside IR35) Our client is currently hiring for a 1st Line IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact. Key Responsibilities: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues. Support Windows 10/11 environments Maintain accurate documentation of support requests and resolutions. Collaborate with other IT team members to ensure smooth operations. Requirements: Previous experience in a 1st Line Support or Desktop Support role. Strong troubleshooting skills across hardware, software, and networking. Experience with PC builds and deployments. Familiarity with Windows OS, and basic networking concepts. Excellent communication and customer service skills. Ability to work independently and manage time effectively.

WeDoData are working with a multi academy trust consisting of 4 schools in close proximity, who are looking for an enthusiastic IT Technician to work alongside the Network Manager and IT Leads, to provide IT support throughout the school to staff & students. The role In this "boots on the ground" role, you will help to maintain the effective use of technology throughout the school, who utilise a wide range of technologies including Microsoft 365, Active Directory, JAMF School, Apple devices, Chromebooks and more. This is a customer facing role where you will be working closely with end-users to to ensure a smooth running IT function and to allow continued learning with the support of IT - a crucial part of the schools learning environment! This is an excellent opportunity for an enthusiastic IT professional to develop in their career, with plenty of training and development opportunities. Support of 1 to 1 student iPads User management with Active Directory Mobile device management with JAMF Support of Windows and Mac environments 1st & 2nd line support throughout the school Requirements Previous experience working in IT in industry is required, alongside an eagerness to develop and learn. You will have previous experience managing users and providing end user IT support, with excellent customer service. Experience working in the education sector would be hugely beneficial, but not a deal breaker! In return This is a great opportunity to join a multi academy trust where career progression opportunities are plentiful. You will also be supported and trained by an experienced network manager. In return, the school can offer a salary of 30k - 37k. For more information and to discuss this opportunity further please apply now and get in touch with Dan Harvey at WeDoData or apply as soon as possible. WeDoData (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants.

1st Line Support Nottingham Passionate about delivering exceptional technical support and ensuring a seamless user experience? We re working with a leading organisation seeking a Product Support Technician to join their team and provide first-class assistance to end-users. In this role, you ll be the go-to person for diagnosing and resolving technical issues, managing support tickets, and collaborating with specialists to tackle complex challenges. What you ll be doing: Deliver 1st and 2nd line technical support across AV/IT systems. Build, configure, and test media hardware. Manage and schedule content using CMS platforms. Maintain asset registers for digital hardware. Monitor and respond to help desk tickets promptly. Communicate effectively with clients, suppliers, and internal teams. Support on-site engineers and assist other business areas when needed. What we re looking for: Technology-related technical qualification. Strong IT skills and proficiency in MS Office Suite. Excellent problem-solving and organisational skills. Ability to work independently and as part of a team. Customer-focused mindset with great communication skills. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys learning new technologies. Weekend on-call work may be required on a rota basis. Apply Now or reach out to Ellie at Orion Electrotech! INDKA

IT Support Technician/ 1st / 2nd Line IT Technician Two Point Zero are looking for an IT Support Technician to join their team on a full-time, permanent basis, working from their office at Brightwell Barns, east of Ipswich, Suffolk. IMPORTANT: A full UK driving licence and access to your own vehicle are essential for this role. About Two Point Zero: TwoPointZero IT Limited are a security and quality focused Managed Service Provider, delivering managed IT services, solutions, and support to small and medium-sized businesses across Ipswich and wider Suffolk. With a strong focus on reliability, customer service, and continuous improvement, Two Point Zero pride themselves on providing practical, proactive IT support and building long-term client relationships. Company benefits include: Competitive Salary: £27,000 £34,000 per annum, depending on experience Holiday: 20 days paid holiday Additional benefits: Modern, bright, air-conditioned office, free on-site parking, regular company social events, a friendly and supportive team environment, and genuine opportunities for career progression and skill development About the role: As an IT Support Technician (1st / 2nd Line), you will provide technical support across helpdesk, on-site visits, and project work. This is an ideal role for someone with strong IT fundamentals, a proactive attitude, and a genuine desire to learn and develop within an MSP environment. With full support and training, you ll quickly progress to managing your own support tickets, contributing to projects, and gaining exposure to servers, backups, and security solutions. The role is office-based at Brightwell Barns, with occasional travel to customer sites across Suffolk. Working hours are 8:30am 5:30pm, Monday to Friday, with a one-hour lunch break. Occasional out-of-hours work may be required, with time off or compensation provided. Duties and Responsibilities include: Providing 1st and 2nd line IT support to customers via helpdesk and on-site visits Diagnosing and resolving issues across Windows desktop environments, Microsoft 365, and basic networking Assisting with IT projects, system upgrades, improvements, and deployments Gaining hands-on experience with servers, backups, and IT security (training provided) Working closely with colleagues to deliver a high-quality, customer-focused service Participating in occasional out-of-hours support as required About you: As an IT Support Technician, you will be enthusiastic, approachable, and keen to develop your technical skills. You will be comfortable working both independently and as part of a collaborative team, with strong communication skills and a positive, problem-solving mindset. You will have at least 1 years experience in an IT-related role, be confident supporting Windows environments and Microsoft 365, and be willing to learn and get involved in project work. Experience working within an MSP environment, Microsoft certifications, or an IT apprenticeship would be beneficial but are not essential. A full UK driving licence and access to your own vehicle are essential for this role. If you have the relevant skills and experience for the IT Support Technician position and would like to be considered, please apply by submitting an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect, you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Helpdesk Technician Salary range: 30-40k (DOE) We are working with an established very employee focused client, who are looking to invest in the future of their IT team. It is a big step for them as they are looking for their future IT Manager - all going well, this would happen in the next 12 months. We are looking for someone who has not only IT experience at 1st/2nd line, but also the want to progress into a manager role, learn from an extremely experienced Head of IT, be invested in and grow personally and professionally. What you need: Experience in an IT support role or relevant educational background Experience of PowerShell and Python, Mimecast, PDQ Deploy and Veeam would be really attractive to our client A proactive, organised approach to problem-solving A car/motorbike licence and own vehicle is required, due to office location and occasional visit to other office location(s). What's in it for you: Performance related pay and bonus + Christmas bonus Performance Development Reviews Paid learning and development Income Protection scheme Free parking Friendly team culture & regular socials Long-service awards Staff and retailer discount If you're looking for a genuinely supportive environment to grow your IT career, we'd love to hear from you. Consideration can only be given to candidates living within a 30-minute driveable commute from Redhill due to office location(s). Refer a friend and you will receive a retail voucher of your choice up to the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15346

This is a fantastic opportunity for a talented 1st Line Service Desk professional with an aptitude for problem solving IT issues and has excellent customer support skills. You will be working as a key member of a growing Services team, delivering quality front-line support to a variety of public and private sector businesses as well as internal Ci staff. Forming part of a dynamic 1st Line team, your key responsibilities include capturing and dealing with a broad range of customer requests and incidents; as well as developing our support model, building work instructions and documentation. You will have a thirst to learn new skills in technology and delivering managed services. In return, the role offers an opportunity to work in a customer-centric environment with a diverse and supportive team, and career opportunities to grow into roles at 2nd and 3rd Line levels. As with all personnel within the business, the individual will also be required to show: A commitment to comply with the Company s Information Security Policy. A commitment to promptly report any security weaknesses or incidents. A commitment to adopt and maintain a Health and Safety culture within the Group. Experience Essential: Providing basic/1st Line support for Desktop and Laptop operating systems. Knowledge of the Microsoft Office suite, especially regarding applications support and troubleshooting. Knowledge of Microsoft Outlook, especially regarding application support and troubleshooting. Installation, configuration and troubleshooting software. Desirable: Experience working on an IT service desk, especially in logging and resolving issues. Basic networking skills such as the setup of Wireless access points, switches, routers, and firewalls. Experience with Active Directory and Exchange to the extent of creating and managing users and permissions. Managing and the administration of desktop Antivirus software (e.g. Sophos). Experience of data backup and replication technologies (Veeam, EVault, Datto, Asigra etc.). An understanding of Printing and Unified Comms systems. An understanding of Virtualisation concepts and technologies. Familiarisation with monitoring toolsets (e.g. PRTG) and alert management. Utilising remote customer support tools, e.g. RDP, Logmein, etc. Qualifications Minimum A-C in GCSE Math and English

1st Line Support Technician Fareham (Hybrid) Up to 28,500 Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your development? Look no further! Our client, one of the UK's leading cloud solutions providers and a Microsoft Gold Partner is searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: A competitive salary of up to 28,500k. 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous training to enhance your skills and knowledge. Required Education: BTEC Level 3 in IT or equivalent (e.g., Apprenticeship). OR CompTIA A+ and MTA's in infrastructure. OR ICT Degree. OR 12 months of experience in a similar role. Skillset: Full valid UK driver's license - occasional travel to other sites Competent PC user with strong Microsoft skills. Working knowledge of Microsoft Office 365. Aptitude for technical troubleshooting. Clear and strong communication skills. Ability to analyse and investigate issues. To apply for this position, please email your CV to (url removed) or simply click Apply now! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

An exciting opportunity has become available for an experienced First Line Helpdesk Technician for a large manufacturing company based in Barnsley. The ideal person would have a strong interest in IT and enjoy problem solving. The role entails the logging and diagnosis of issues which can either be resolved or escalated to the appropriate team. Responsibilities: Handle support requests via phone or ticketing system. Log, categorise and prioritise tickets accurately and according to urgency. Ensure that tickets are responded to in a timely manner. Escalate complex problems to the relevant team where required. Maintain an accurate record of issues and resolutions. Communicate effectively with the end user at each stage of the ticket. Setup and configuration of new mobile phones and handheld devices. Troubleshooting issues with hardware i.e. printers. Provide support for widely used software such as Microsoft Office and other standard applications. Provide support for in-house applications and systems across the business. Contribute to and update knowledge base documentation for common issues and fixes. You must have: Excellent written and verbal communication skills with the ability to work both independently and part of a team. Strong customer service skills with the ability to communicate effectively and professionally with users, both internal and external. IT literate with the ability to learn in-house systems. Able to explain technical details clearly to non-technical users without using jargon. Analysis, research and problem-solving skills. Ability to prioritise tasks and manage workload effectively, maintaining accuracy under pressure. Due to shift work own transport would be advantageous

Job Title: Lecturer in Computing (HE) (Data Science and AI) Location: Birmingham Salary: £38,784 - £43,482 per annum - AC2 Job type: Permanent, Full-time / Part-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Ready to inspire the next generation of tech professionals? Join our growing Computing Department and play a key role in shaping the future of Higher Education. Join our academic team and be part of our growth! As a Lecturer, you'll deliver inspiring and inclusive teaching that supports all students in achieving their full potential. This role will focus on teaching a range of Data Science and AI related modules on our HE programmes , where you'll help shape and guide future leaders in the field. You will prioritise practical application and demonstration over theoretical instruction, ensuring students gain real-world skills and experience. Why University College Birmingham? Growing Department: Be part of a team that's thriving and expanding every year. Supportive & Inclusive: Join a collaborative, diverse environment. Career Development : Access ongoing professional growth opportunities. Industry Connections: Work with industry partners, bringing real-world learning into the classroom. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 11th January 2026. Interview Date - Tuesday 27th January 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Data Science Lecturer, AI Lecturer, Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.

Job Title: Lecturer in Computing (Computer Science) (HE) Location: Birmingham Salary: £38,784 - £43,482 per annum - AC2 Job type: Permanent, Full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Ready to inspire the next generation of tech professionals? Join our growing Computing Department and play a key role in shaping the future of Higher Education. Join our academic team and be part of our growth! As a Lecturer, you will deliver inspiring and inclusive teaching that supports all students in achieving their full potential. This role will focus on teaching computing programmes. You will prioritise practical application and demonstration over theoretical instruction, ensuring students gain real-world skills and experience. Why University College Birmingham? Growing Department: Be part of a team that's thriving and expanding every year. Supportive & Inclusive: Join a collaborative, diverse environment. Career Development : Access ongoing professional growth opportunities. Industry Connections: Work with industry partners, bringing real-world learning into the classroom. Benefits: Generous allocation of annual leave 38 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Teachers' Pension Scheme Employer Contributions - 28.6% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 11th January 2026. Interview Date - Tuesday 27th January 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Computing Lecturer, Tech Lecturer, Computing Tutor, Computing Teacher, Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.

Job Title: Entry Level IT Support Engineer - IT in Primary Schools Location: Watford (Hertfordshire) Salary: £24K - £29K dependent on experience, knowledge and skills Job type: Full Time / Permanent Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area. About Con Ed Ltd: Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth. Job Description: As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis. The person we are looking for: Has a genuine interest and enthusiasm for technology Enjoys helping other people and is prepared to go 'the extra mile' Has excellent communication and listening skills Has strong time-management skills and the ability to set priorities Is inquisitive and keen to learn Can take direction and work both independently and with team members Has good diagnostic skills, a methodical approach and attention to detail Experience in IT Support is a definite plus Location: Onsite at schools in and around Watford (Hertfordshire) Some support tasks can be carried out from home The ideal candidate will live within 15 miles of Watford 'Must Have' Practical Requirements: Own car Full clean driving licence Eligible to work in the UK We must be able obtain DBS check for all successful applicants You must be able to provide a clear Disqualification Declaration DIY skills a definite plus Technical Requirements: We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office) PC Hardware knowledge (replacing hard drives, power supplies etc.) Printing Networks (wired and wireless) Software installation Interactive whiteboards/projectors Installation, configuration, and maintenance of the above Desirable Skills: - Scripted installations - Visual basic programming - PowerShell - Google G-Suite - Apple IOS and app management - MS Office 365 The Rewards: - Enjoying the feeling of 'making a difference' - Learning new skills and keeping abreast of the latest technology - Appreciate a challenge and working for a growing business - Being a key member of a dedicated team with exceptionally helpful colleagues - Varied and friendly work environment - Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest - Salary dependent on experience, knowledge, and skills - Salary reviewed annually in line with performance and business conditions. - Discretionary Performance Bonus Scheme - 25 days holidays (plus 8 bank holidays) p.a. (Full-time) How to apply: This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Service Desk Technician, 1st Line Helpdesk Engineer may also be considered.

WeDoData are working with a prestigious independent school in South London who educate over 1100 pupils from ages 4 - 18, who are looking for a passionate and experienced 2nd/3rd Line IT Technician to join their well established IT department. The Role As a senior point of escalation for IT support, you will take responsibility for issues passed on by 1st line technicians. This includes: General troubleshooting of user devices, systems support for Microsoft 365, Active Directory, Windows servers Network support for firewalls, VPN etc End user support & service delivery General maintenance including patching & updates Improvement projects - upgrades, migrations, deployments Documentation production Support & mentoring to 1st line technicians Requirements You will have excellent proven experience providing 2nd and 3rd line IT support in an educational environment, in a customer facing role, supporting end users. The school is mostly Microsoft based, so experience working in a Microsoft environment supporting Azure Entra ID, Active Directory, Group policy, Microsoft 365 etc is essential. In this collaborative team you will need to be a team player with excellent communication skills. 2nd/3rd line support experience MDM experience - JAMF/Intune Experience working in an education environment (school/college/university) Excellent knowledge of Microsoft technology In return This is a full time, permanent role, on site in South London, Monday - Friday 9:00 - 17:00. Salary will be based on experience, with the top end around 40k. For more information and to discuss this opportunity further please apply now and get in touch with Dan Harvey at WeDoData or apply as soon as possible. WeDoData (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants.

Job Title: 1st Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as a 1st Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates on tickets to end-users via telephone and email systems Diagnose and resolve technical issues, escalating where necessary using escalation process and protocols Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Maintain and update accurate client site documentation via IT Glue Comply with company's Information Security policies and procedures Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Have a proven history of being able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Knowledge of Microsoft Windows Server/Desktop environments Knowledge of Microsoft cloud solutions including Office 365, Backup/DRaaS and related technologies Overall appreciation of client system security Experience of MSP and or Hospitality is advantageous but not essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit We offer some flexibility to work from home A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive inhouse and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer may also be considered for this role.

IT Service Desk Technician -FTC Annual Salary: 28,142 - 30,024 Location: Bath Job Type: Fixed Term until 31st December 2026 We are seeking an experienced IT Service Desk Technician to work for a highly regarded Bath based organisation within the education sector This role is ideal for a professional with a background in IT, preferably within an education environment, who is committed to ensuring the smooth operation of IT systems and providing excellent support to staff and students. Day-to-day of the role: Manage and resolve IT tickets, ensuring efficient troubleshooting and problem-solving to support staff efficiency and enhance the learning experience for students. Share responsibility for the delivery of the Break-Fix Service, providing onsite support as part of the Central Services and Support Team. Maintain the Local Area Network and Wi-Fi network within the Trust, ensuring reliable connectivity and performance. Collaborate with team members to support the overall IT strategy and contribute to a high-functioning team environment. Required Skills & Qualifications: Minimum of 2 years' experience as an IT Support/Service Desk Technician. Strong knowledge of Microsoft 365 applications and their administration. Familiarity with Active Directory, Group Policy, and network management, including Access Points and Switches. Experience with Help Desk Systems such as Freshdesk. Ability to provide Break Fix and Remote Hands support service for various End Point devices (e.g., Laptops, Desktops, iPads, Projectors). Excellent problem-solving skills and a passion for delivering positive outcomes. Effective team player with a commitment to developing a groundbreaking IT strategy in education. If you are interested in this position please apply online or for more information please contact me on

Job Title: AV Service Desk Technician Location: St Albans / Hybrid Salary: £35,000 - £40,000 Job Purpose Summary This hybrid role combines service desk administration, remote technical support and occasional on-site service visits. You will act as the central point of coordination for all service and maintenance activities, ensuring clients receive prompt, efficient and well-organised support. Key Responsibilities Manage incoming service desk tickets using ServiceNow Arrange and schedule service and maintenance visits for engineers Coordinate freelancers as required Provide remote technical support to clients via TeamViewer Attend on-site service calls when necessary (1st and 2nd line AV support) Complete detailed service reports following each visit Maintain service asset registers following PMV handovers Support escalations from 1st line to ensure timely resolutions Liaise with clients and contractors to obtain necessary documentation Ensure all service tasks are logged, updated and closed within agreed SLAs Experience and Skills Required Minimum of 3 years experience in AV, ideally within service and maintenance Proficient in using ServiceNow or comparable ticketing systems Strong organisational and scheduling abilities Ability to diagnose faults with corporate audio visual systems, ideally including Crestron, AMX, Q-SYS and Biamp Full UK Driving Licence Right to work in the UK Package Salary: £35,000 - £40,000 per annum 24 days annual leave, plus bank holidays Hybrid working arrangements Company laptop and phone provided Pension scheme Pool van available for travel How to apply: Please submit your application or contact Jake Voisey using the details provided. SER-IN

IT Technician Schools (North London) Up to £33,000 Full-Time Make a Real Impact Across School Communities! Are you an energetic, solutions-driven IT Technician ready to take ownership, drive improvements, and keep tech running smoothly where it matters most? Join us and play a vital role in powering teaching and learning across a vibrant network of North London schools. This is your chance to step into a role that s varied, fast-paced, and genuinely meaningful. You ll be the go-to tech expert across your allocated schools solving problems, shaping systems, and delivering exceptional support that helps staff and students thrive. What s on Offer? £30,000 £33,000 salary (DOE) Travel expenses covered for sites beyond North London Loads of training and professional development opportunities A supportive, collaborative team that values your ideas A role that s varied, rewarding, and truly makes a difference every day Key Responsibilities of the IT Technician: No two days are the same but expect to: Deliver high-quality 1st 2nd line support across multiple school sites. Keep classrooms running by maintaining desktops, laptops, iPads, Chromebooks, printers, and AV equipment. Manage users and devices through Google Workspace or Microsoft 365. Support and improve school networks: switches, Wi-Fi, VLANs, DHCP, DNS and more. Carry out essential updates, patching, imaging, and backups. Respond swiftly to on-site issues to keep lessons on track. Get hands-on with exciting projects from device rollouts to network upgrades. Maintain accurate documentation and asset records. Build strong relationships with staff, leadership teams, and your internal IT colleagues. Skills & Experience: Minimum 2 years experience in IT support (school experience a big plus!) Confident troubleshooting Windows, ChromeOS, and iPadOS Hands-on experience with Google Workspace Admin and/or Microsoft 365 Admin Solid understanding of networking essentials Strong problem-solving skills and the ability to communicate clearly with all types of users Bonus Skills (Not Essential, but Awesome!) Understanding of safeguarding, MIS systems, or classroom tech Experience with UniFi, Synology, Omada Cloud, or Veeam Scripting ability (PowerShell, Bash) Certifications (CompTIA, Google, Microsoft) Ready to take the next step in your IT career? Apply now and help shape the future of digital learning across our schools!

IT Support Technician Hours: 9am 5.30pm, hybrid working available min 3 days in the office Our client is looking for a Service Desk Technician to join their team in Barnsley You ll provide 1st/2nd line support as part of an IT Service Desk, in addition to maintaining systems, software and infrastructure functions to ensure a professional and efficient service is delivered. You ll also provide support to both onsite staff and offsite users via remote access tools and 1st line support to client facing portals. If you re looking for a role with lots of learning opportunities then this could be the ideal next move for you! What you'll be doing: Performing 1st/2nd line support and escalating to 3rd line support where necessary, and working effectively as part of a Service Desk team Prioritising incoming requests via the ticketing system, categorising and logging issues accordingly. Ensuring Service Level Agreements (SLA s) are met, and tickets are completed within target Actively troubleshooting problems/issues to provide end user resolution Demonstrating excellent customer service skills when assisting users in a professional and approachable manner and being able to empathise with user issues Supporting IT services within the business and across multiple remote worker locations Providing support to the wider IT & Change team for ongoing IT initiatives and projects Qualifications Who we're looking for: Some general technology knowledge in areas such as Windows 10/11, Microsoft 365, One Drive, SharePoint, Teams, Intune, Azure AD/Active Directory, Exchange An understanding of all major elements of the IT infrastructure including networking, infrastructure, telephony, operating systems, application servers, firewalls, and mobile devices 1st & 2nd Line Service Desk experience would be useful - minimum 2 years Excellent customer service skills, the ability to build rapport and sympathise with end users with a confident telephone manner. You ll also be adept in managing multiple concurrent streams of work, managing all within time and resource constraints