3 jobs found

FX Graduate Sales Executive Foreign Exchange Sales £30k Base - OTE £60k 1st year, £80k 2nd year, upwards of £120k 3rd Year Location: Holborn - London Celsius Graduate Recruitment are delighted to be working with a leading Commercial Foreign Exchange Specialist based in Holborn. In 2023 alone, the company had a total currency exchange of £8.8bn, with a growing headcount team of 150 and offices in the UK, Ireland, France, Spain and Portugal. They are also backed by a private equity conglomerate with assets under management of £4bn and a strong track record of high returns and low risk, whilst working closely with Tier 1 banks. Our established and fast growing, global client is looking for self-motivated and ambitious graduates to drive the business even further and become consultants to C-suite contacts within large enterprises. This is a fantastic opportunity to: Work in a fast paced corporate environment with like-minded, ambitious individuals Work with FTSE-listed companies and high net worth individuals Work in the exciting world of finance and Forex Work in beautiful offices in Holborn Build and Manage your own pipeline of clients Attend Client Facing Meetings International Travel Have incredible earning potential and earn top level bonus The Client: As a leading commercial broker of deliverable FX, they offer their clients a comprehensive suite of FX execution products and unparalleled guidance for corporate clients in need of managing exposure in the foreign exchange market. They work with their clients to execute considered FX strategies, providing structured products, spot transactions, flexible forward contracts and versatile credit facilities. The Role: As a FX Graduate Sales Executive, you will undergo extensive training; develop client relationships as well as bringing on new clients. Your role will involve managing sales cycles and attending meetings with the opportunity for international travel, shadowing senior sales people to learn how to build relationships and close deals face to face at C-suite. The company will support you every step of the way in helping you develop your career and build an extensive portfolio of clients. The successful applicant can move through the tiers from Junior to Top Tier, they also have the potential to move into management or different teams within the business depending on their skill-set. In this role, you will need to be/have: Educated to a degree level or above Honest, genuine and emotionally intelligent Driven, Self-Starter, Money-Hungry Well-Presented, Articulate and Highly Motivated Tenacious, Target-Driven, Confident and Sociable Proactive, hunter attitude who responds well to a targeted environment Successful candidates will have the opportunity to travel internationally to meet clients, receive excellent bonus schemes and incentives.

R13 are currently collaborating with an innovative communications company in their search for a 1st Line Support Engineer to join their dynamic team. The main purpose of this role is to provide first level technical support to customers and channel partners, ensuring a resolution is found and a high standard of customer service is maintained throughout. This is an amazing opportunity where you can work for a growing company, where you will have the opportunity to gain experience in a wide range of activities. Your duties will include: * Receiving and responding to all incoming requests for technical support via phone, email and the customer web portal, in a timely manner. * Providing all initial troubleshooting with the customer for connectivity issues including; VoIP, WLR, WAN/LAN, SimRush. * Providing support to customers on other issues including; product configuration and usage, Microsoft Office, product networking, IP configuration. * Managing all open tickets, providing continual updates to the customer and ensuring the tickets are updated regularly. * Asking targeted questions to quickly understand the root of the problem. * Assisting the technical team by performing investigative work on customer products to help resolve customer issues. * Escalating critical or high priority issues to the next support Tier when necessary. * Creating and maintain customer information for support purposes. You will have/be: * At least 1 years proven experience in a similar environment. * Basic knowledge of IP address resolution, subnet mask, TCP/IP, SNMP, UDP protocols. * Strong logic regarding troubleshooting issues with a passion for problem solving. * Brilliant customer service skills. * Ability to analyse and problem solve. * Able to work by themselves and with a team. * Excellent verbal and written communication skills, with a strong command of the English language. * Ability to prioritise workload and deliver to deadlines under time pressure This is a full time, permanent position, working 37.5 hours per week in Norwich. The offered salary for this role is £18,000 - £22,500 DOE. This role also has an excellent benefits package which includes; 33 days annual leave including bank holidays, annual bonus scheme, cycle to work scheme, contributory pension and ‘Friends & Family& telecoms tariff. How to apply: To hear more details about this fantastic opportunity please email your CV to Luke Plane – Senior Recruitment Specialist at rthirteen recruitment. About rthirteen: Powered by our principals - we link individuals with opportunities to fulfil their potential, and introduce client partners to associates to aid their business evolution. Contact us, for a completely confidential chat. rthirteen, clever recruiting which makes a difference. Due to the high numbers of applications we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful for this opportunity. rthirteen will retain your details, and contact you with any other forthcoming opportunities which we feel may be appropriate

A 1st Line Analyst shares responsibility for the successful administration of the Service Desk’s 1st tier operations and ensuring its function meets or exceeds exacting standards for service support as defined by service agreements. Reporting to the Primary 1st Line Analyst the role has responsibility for maintaining the interface between customers and IT operations and for providing a single point of contact for all service affecting requests and incidents. Working within a team of service specialists a 1st Line Analyst will develop and operate systems for detecting, recording and resourcing service affecting incidents and seek measures to expedite the fulfilment of requests and minimise the effects of incidents of service degradation and interruption. Essential Qualifications: - ITIL Practitioner or Foundation certified - Advanced level education (or higher) - One or more professional qualifications from leading solution providers: Microsoft, Cisco, Citrix, VMware, Oracle, etc. Desirable: - Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSA