IT Workplace Technology Adviser

Hours: 9-5 Full Time, 5 days per week. Office based.

Salary: £33,050 per annum.

Closing Date: Fri, 5 Jun 2026.

An exciting opportunity has arisen for an individual who has a keen interest and background in IT to join us as an IT Workplace Technology Adviser in our 2nd line support team. This busy, highly functioning team requires a friendly and approachable person with a focus on colleague experience and technical knowledge.

We are the fourth biggest building society in the UK and operate as a mutual organisation owned by our members, not by shareholders. Colleagues say Skipton's a great place to work, and you could be one of them, bringing new ideas to keep customers at the heart of what we do. Whatever your background and goals, we'll help you take the next step toward a better future.

• Annual discretionary bonus scheme
• 25 days standard annual leave plus bank holidays and a rising 1 day per year of service, up to a maximum of 30 days
• Holiday trading scheme allowing you to buy and sell additional annual leave days
• Matching employer pension contribution of up to 10% per annum
• Colleague mortgage (conditions apply)
• Salary sacrifice scheme for hybrid & electric car
• Commitment to training and development
• Private medical insurance for all our colleagues
• 3 paid volunteering days per annum
• Diverse and inclusive colleague networks for Carers, Pride Alliance groups, and others
• Health and wellbeing benefits including cycle to work initiative and discounted gym membership

The role is varied, with a primary focus on supporting colleagues across the Society by resolving IT issues, ensuring correct equipment provisioning, packaging and software deployment, and setting up new starters. You will support Head Office, remote workers and our Branch Network, working closely with the Service Desk to deliver the best support possible.

We require an enthusiasm for technology and technical aptitude, combined with a proactive approach, effective time management skills and a desire to develop. Prior experience in a 1st or 2nd line support role is required, as is a passion for technology improvement and the use of data to identify problems and trends. You should be outcome driven, with a mindset for challenging and improving processes to enhance colleague experience and efficiency.

• Windows 11
• macOS
• Office 365
• MECM/Intune
• Software packaging
• Nexthink Infinity
• ITIL (beneficial, but not essential)

As part of the role, you will be encouraged to develop your technical skills and knowledge, and supported for your ongoing career development and progression.

We care about sustainability and long-term outcomes for both colleagues and customers.