Business Development Manager - Cornwall/Plymouth

Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert.

• Work with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer base
• Achieve target KPI's and revenue objectives in your territory for key mechanical customers
• Identify, secure and develop new customer accounts within territory
• Ensure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets, promotions and campaigns
• Present and report on sales and marketing activity and performance
• Utilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territory
• Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non genuine aspect and are adequately trained to overcome sales objections
• Effectively manage your time to maximise opportunities from customer visits
• Work with TPS Centre colleagues to leverage customer set visits and call objectives

• Keep key stakeholders updated on sales performance via formal and informal market plus statistical presentations
• Manage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectives
• Work collaboratively with ASM and CMs and contribute to the Business Improvement Plans

• Manage and maintain relationships with all customers
• Provide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business

• An ability to effectively engage and communicate with a diverse range of stakeholders
• Proven experience of creating strategies and managing activities to grow and develop business
• A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity
• Experience of managing national campaigns and activities
• A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment
• A thorough understanding of the core processes necessary to deliver centre excellence in specified area
• Possess a high degree of IT literacy
• Minimum GCSE in Maths and English Language or equivalent