41 jobs found

Stevenage As a Senior Systems Coordinator, you will work in a dynamic position where you build technical solutions on top of the standard software configuration based on the requirements that you get out of the conversation with not only the Facilities Management Team but also the wider business. The role of Senior Systems Coordinator lies on the edge of both consultancy and software development. Salary: Circa £55,000 depending on experience Role: 2 year fixed term contract Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: You will gather and translate client requirements into detailed technical specifications, ensuring seamless communication and delivery. While the core of your work is client engagement, you will be leading the development, the actual coding and the creation of the solutions and integrations that you have discussed with your customers. You will become a FM systems expert and working closely with a variety of teams across the business to help ensure we are truly operating with customer centricity at our core. Engage directly with customers and lead workshops to understand their business requirements and translate them into clear, actionable technical specifications, and provide estimates for delivery. Design, develop, and deliver custom solutions within Planon's API framework. Provide technical support to FM systems team, including testing and debugging Java code when necessary. Create and maintain comprehensive documentation, including specifications and user guides. Maintain a repository of standardised custom solutions and documentation What we're looking for from you: We need you to be entrepreneurial, client-oriented and analytical. Ideally have a proven track record as a Java Developer and have well-developed technical skills. Have the ability to influence and persuade others enables you to bring potentially conflicting visions and interests together. In addition, you are a team player, innovative, proactive and you have strong communication skills. Ideally a Bachelors or master's degree in IT & Management or computer science or a related technical field. Significant experience with translating client requirements to technical specifications. Experience with JavaScript is required. Planon System Admin experience is desirable and/or experience with CAFM tools The following technologies are a plus: JQuery, AngularJS, MS-SQL, Oracle, Maven, SVN, HTML, CSS, and Apache Wicket. Excellent verbal and written communication skills Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Partner Management team! The Services Partner Management department focuses on the implementation, administration and continual improvement of the Softcat Partner Programme. As well as this the department is responsible for the engagement between Softcat and all its Services Partners. As part of a growing team, you will have plenty of opportunity to contribute to improvements in process and efficiency, through innovation and idea sharing. Most of the team is based in Marlow and there will be occasional travel to all Softcat locations. Success. The Softcat Way. Softcat is a 1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Working in Partner Management operations you'll be instrumental to the success and delivery of the Services Partner Programme. As well as this and with the support of your team you'll cover a shared inbox responding to enquires from both internal and external customers. You'll also be responsible for several tasks key to the smooth running of the department. As Partner Management Coordinator, you'll be responsible for: Collate, store and keep up to date the Pipelines from our Partner community on a regular basis Update existing or pre-defined content for Partner Management SharePoint page Ensure all contact data for Partners is kept up to date on all relevant internal tools Support the operations team with the onboarding of new suppliers With the support of the team, respond to enquiries in a shared inbox We'd love you to have: Maintain a positive engagement with other Softcat departments Hard working, diligent and able to prioritise workloads Be an effective communicator and be able to present information to colleagues and partners Proficient use of Microsoft Office applications Have a passion for technology Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at (url removed)/jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Partner Management team! The Services Partner Management department focuses on the implementation, administration and continual improvement of the Softcat Partner Programme. As well as this the department is responsible for the engagement between Softcat and all its Services Partners. As part of a growing team, you will have plenty of opportunity to contribute to improvements in process and efficiency, through innovation and idea sharing. Most of the team is based in Marlow and there will be occasional travel to all Softcat locations. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Working in Partner Management operations you'll be instrumental to the success and delivery of the Services Partner Programme. As well as this and with the support of your team you'll cover a shared inbox responding to enquires from both internal and external customers. You'll also be responsible for several tasks key to the smooth running of the department. As Partner Management Coordinator, you'll be responsible for: Collate, store and keep up to date the Pipelines from our Partner community on a regular basis Update existing or pre-defined content for Partner Management SharePoint page Ensure all contact data for Partners is kept up to date on all relevant internal tools Support the operations team with the onboarding of new suppliers With the support of the team, respond to enquiries in a shared inbox We'd love you to have: Maintain a positive engagement with other Softcat departments Hard working, diligent and able to prioritise workloads Be an effective communicator and be able to present information to colleagues and partners Proficient use of Microsoft Office applications Have a passion for technology Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

As a Senior Systems Coordinator, you will work in a dynamic position where you build technical solutions on top of the standard software configuration based on the requirements that you get out of the conversation with not only the Facilities Management Team but also the wider business. The role of Senior Systems Coordinator lies on the edge of both consultancy and software development. Salary: Circa £55,000 depending on experience Role: 2 year fixed term contract Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: You will gather and translate client requirements into detailed technical specifications, ensuring seamless communication and delivery. While the core of your work is client engagement, you will be leading the development, the actual coding and the creation of the solutions and integrations that you have discussed with your customers. You will become a FM systems expert and working closely with a variety of teams across the business to help ensure we are truly operating with customer centricity at our core. Engage directly with customers and lead workshops to understand their business requirements and translate them into clear, actionable technical specifications, and provide estimates for delivery. Design, develop, and deliver custom solutions within Planon's API framework. Provide technical support to FM systems team, including testing and debugging Java code when necessary. Create and maintain comprehensive documentation, including specifications and user guides. Maintain a repository of standardised custom solutions and documentation What we're looking for from you: We need you to be entrepreneurial, client-oriented and analytical. Ideally have a proven track record as a Java Developer and have well-developed technical skills. Have the ability to influence and persuade others enables you to bring potentially conflicting visions and interests together. In addition, you are a team player, innovative, proactive and you have strong communication skills. Ideally a Bachelors or master's degree in IT & Management or computer science or a related technical field. Significant experience with translating client requirements to technical specifications. Experience with JavaScript is required. Planon System Admin experience is desirable and/or experience with CAFM tools The following technologies are a plus: JQuery, AngularJS, MS-SQL, Oracle, Maven, SVN, HTML, CSS, and Apache Wicket. Excellent verbal and written communication skills Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ

Highly competitive salary of over 29k per annum Favourable day shifts (Apply online only) Monday to Friday) Warm, supportive team environment Our client, a leading organisation in logistics and customer solutions, is seeking a proactive and detail-oriented Service Delivery Coordinator to join their dynamic operations team. Easily accessible from the areas of Sutton Coldfield, Kingbsury and Tamworth. This role is crucial in ensuring excellent customer experience, timely delivery of orders, and smooth collaboration across internal departments and third-party logistics providers. Purpose of the Role: The Service Delivery Coordinator plays a key role in maintaining high service levels by managing order fulfilment processes, coordinating logistics, and supporting both internal teams and external clients. You will drive efficiencies, resolve delivery issues, and uphold operational excellence to ensure customers receive orders on time and in full. Key Responsibilities: Customer & Service Coordination Ensure exceptional customer service standards are maintained throughout the order lifecycle. Provide timely and accurate updates to customers regarding order and delivery status. Proactively build and maintain strong customer relationships, understanding client needs and pain points. Respond efficiently to queries from both customers and internal teams, both via email and telephone Team Support & Collaboration Work closely with other coordinators and administrators to meet shared service goals. Support training and development of junior team members. Motivate the team and contribute to a positive, collaborative work environment. Order Management & Logistics Send and manage pick notes to the warehouse; track transit times to ensure prompt deliveries. Coordinate with warehouse and logistics teams to resolve issues quickly and maintain smooth workflows. Oversee the preparation and routing of order details to logistics providers. Monitor and track orders to ensure compliance with delivery commitments. Operations & Administration Support key account management through quotation processing, order tracking, and documentation (e.g. pick notes, delivery trackers). Maintain internal systems by inputting PO data and assisting with invoicing queries. Prepare regular reports and performance updates for senior management. Logistics & Third-Party Management Monitor and evaluate logistics partner performance, ensuring high service standards and compliance with health, safety, and commercial requirements. Participate in the selection of logistics partners and monitor transport costs. Identify opportunities to reduce carriage costs and carbon footprint. Compliance & Quality Ensure full compliance with health and safety, quality, and environmental regulations. Conduct internal audits and support continuous improvement initiatives. Log incidents and follow up on actions using internal systems (e.g. SHEQ, iAuditor). Project & Process Improvement Support the planning and delivery of projects, ensuring KPIs for cost and efficiency are met. Work with cross-functional teams to review and enhance departmental procedures. Proactively suggest and implement process improvements across the business. Attend customer meetings to strengthen relationships and better understand service expectations. Skills & Experience Required: Proven experience in service delivery, logistics coordination, or order fulfilment. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise under pressure. High attention to detail and a proactive, solution-focused approach. Competent in Microsoft Office and order management systems. Background in as an Account Manager / able to demonstrate experience in high-level customer solutions Previous experience managing third-party logistics partners is an advantage. Why Apply? Be part of a forward-thinking, customer-driven team. Seize an opportunity to work in a dynamic and growing sector- you'll never be bored! Collaborate across departments and play a central role in delivering exceptional service. Develop your logistics and operations expertise in a fast-paced environment. Make a tangible impact on process improvement and customer satisfaction. If you are interested, please click to apply today.

Job Title: IT Coordinator Reports to: Head of Data Systems Salary : Location: Embankment (1-2 days in office, Wednesdays required) Salary: 34-42k Key areas of influence: Supporting IT infrastructure, IT asset management, IT training, supporting all staff Purpose of the role The IT Coordinator will support the organisation's IT infrastructure and non-D365 related systems, including O365, SharePoint, Asset Management, and Staff Training. They will ensure robust IT and data security, compliance, and governance across all systems, including assisting with writing and compliance of IT policies and procedures, providing training to staff, and managing the purchase of IT equipment. Operating within the Finance, IT & Facilities team, the IT Coordinator will liaise closely with the D365 team and all departments to ensure a secure and smoothly operating IT environment for staff, volunteers, and partners. They will also support and participate in technology-related working groups to ensure IT has a voice and contributes to successful outcomes across the organisation. Main Responsibilities IT Projects Liaise with external suppliers and internal teams on all aspects of IT projects to contribute to successful delivery. IT Training & Guidance Deliver IT training sessions and create training materials, both internally and with external partners. IT Administration and Vendor Liaison Liaise with outsourced IT support providers. Review outstanding support tickets and escalate as required. Maintain the IT Asset Register and equipment. Assist with the Starter and Leaver process. Policies, Procedures & Advice Maintain and contribute to IT policies and procedures to ensure security and minimize risk. Support IT infrastructure, including O365, SharePoint, Asset Management, and Staff Training. Other Duties Carry out any other reasonable duties as directed, within capabilities. Ensure health and safety obligations are followed, reporting defects, risks, or potential hazards promptly. Person Specification Experience Essential Criteria Strong experience with Microsoft 365 and SharePoint Experience managing external IT providers Recent experience in IT support, SharePoint administration, and Asset Management Ability to build effective relationships and work collaboratively across teams Experience training staff in standard software Desirable Criteria Experience in an ITIL environment Customisation and configuration in MS Office 365 and SharePoint Knowledge Essential Criteria Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures GDPR & Data Legislation Knowledge and understanding of MS Office and other widespread software packages Understanding of Information Security & Governance principles Desirable Criteria Microsoft Forms Power Automate Power BI and ability to assist others Cyber Essentials and cybersecurity knowledge Qualifications Essential Criteria Degree level qualification or equivalent experience Desirable Criteria MS Certifications: Azure Fundamentals, 365 Fundamentals, MS Teams Fundamentals Skills Essential Criteria Strong computer literacy Negotiation and influencing skills Ability to foster effective relationships with non-technical stakeholders Attention to detail Presentation and reporting skills Flexible and adaptable approach to work Excellent organisation and time management skills Commitment to self-development and learning Ability to construct and edit complex documents Additional Information Typical working hours are 9am to 5pm (7 hours excluding lunch), five days a week. Flexible start and end times are available within an 8am-6pm window. Hybrid working is supported, with 20-40% on-site time expected, including one required day per week. Equal Opportunities and Inclusion The organisation is committed to providing equal opportunities in employment and avoiding unlawful discrimination. We value the diversity that a varied workforce brings to the organisation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our client, a highly regarded organisation within the private healthcare sector, is seeking an experienced IT Coordinator to join their growing team. This is a fantastic opportunity to work within a collaborative environment that values innovation, teamwork, and continuous improvement. The IT Coordinator will play a key role in supporting the organisation's IT infrastructure, ensuring the smooth operation of core systems including Microsoft 365, SharePoint, and Asset Management tools. You'll also take ownership of IT governance, data security, and compliance, while providing staff training and liaising with external technology partners. This position offers hybrid working and an attractive benefits package, including a generous pension plan and opportunities for professional development. Key Responsibilities Provide technical support and coordinate IT projects across the organisation. Act as a liaison between internal teams and external IT providers to ensure service excellence. Deliver IT training sessions and produce clear, engaging learning materials. Maintain the IT asset register and oversee equipment lifecycle management. Support the onboarding and offboarding processes for new starters and leavers. Ensure compliance with IT policies, procedures, and data security standards. Assist in maintaining systems including O365, SharePoint, and associated applications. About You Proven experience supporting and managing Microsoft 365 and SharePoint environments. Confident managing third-party suppliers and service providers. Strong understanding of information security and governance principles. Excellent communication and stakeholder management skills. Experience delivering training and supporting staff at all technical levels. Highly organised, adaptable, and detail-oriented. Qualifications & Desirable Experience Degree-level qualification or equivalent practical experience. Experience within healthcare, education, or membership-based organisations is advantageous. Knowledge of IT asset management and data protection best practices.

The IT Coordinator will support the technology department in ensuring seamless IT operations. The role is responsible for supporting the IT infrastructure and systems, including O365, SharePoint, Asset Management & Staff Training. Client Details The organisation is a reputable not-for-profit entity based in London, dedicated to advancing its mission through innovation and effective technology use. As a small-sized organisation, it offers a supportive and collaborative working environment. Description Liaising with external suppliers and staff on all aspects of IT Projects, in order to contribute to the successful delivery of these Projects. Delivery of IT training sessions and training materials created internally and in partnership with external suppliers. Liaising with the outsourced IT Provider. Reviewing the outstanding support tickets and escalating as required. Maintaining the IT Asset Register and equipment Assisting in the Starter and Leaver process. Maintaining and inputting into all relevant IT policies & procedures to ensure security and minimise risk Supporting the IT infrastructure, including O365, SharePoint, Asset Management & Staff Training Profile Strong experience of working with Microsoft 365 and SharePoint. Experience of managing specialist external providers. Demonstrable recent experience of IT support, SharePoint administration and Asset Management. Demonstrable experience and the ability to build effective working relationships with stakeholders and work collaboratively across college teams. Experience of training staff in use of standard software Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures. Knowledge and understanding of MS Office and other specialist but widespread software packages (such as SharePoint) and the ability to help others. Knowledge and understanding of the principles of Information Security & Information Governance. Job Offer A competitive salary Benefits package to be confirmed. Hybrid working A permanent position offering stability and growth.

Job Tittle : Head of Release Management / Director Location: London (Hybrid: 5 days in 10) Contract Length: 6 Months (with potential for permanent placement) Daily Rate: £885 (Inside IR35) Contract Type: Temporary Working Pattern: Full Time Join Us in Transforming Release Management! Our client, a leading player in the Financial Services sector, is on the lookout for an enthusiastic and dynamic Head of Release Management / Director to spearhead their innovative journey! This is an exciting opportunity to make a significant impact in a brand-new role focused on shaping release and environment management across EMEA. As the Head of Release Management, you will be at the forefront of defining and executing a strategic vision that enhances the quality and efficiency of release processes. You will be responsible for: Strategic Leadership: Developing a multi-year roadmap aligned with business objectives and regulatory standards. Governance & Compliance: Establishing frameworks and maintaining audit-ready controls that ensure safe and compliant releases. Collaboration: Partnering with Architecture, Engineering, Quality Assurance, and Software Development teams to drive a robust Continuous Delivery (CD) model. Team Building: Leading a high-performing team of release managers and coordinators, fostering a culture of collaboration and continuous improvement. What We're Looking For: Expertise: Extensive experience in release and environment management within regulated industries, particularly within financial services. Technical Acumen: Strong understanding of modern software architecture, CI/CD toolchains, and DevOps principles. Regulatory Knowledge: Familiarity with compliance requirements such as DORA, FCA/PRA, and ISO standards. Leadership Skills: Proven ability to drive large-scale cultural and technological change across diverse teams. Hands-On Experience: Proficiency with tools like Jenkins, Azure DevOps, GitLab, ServiceNow, Terraform, Ansible, and monitoring solutions such as Dynatrace and Splunk. Key Responsibilities: Oversee the end-to-end release lifecycle to ensure changes are delivered efficiently and securely. Define and enforce environment lifecycle policies to ensure stability and compliance. Monitor performance through established quality metrics and KPIs. Serve as the primary point of contact for auditors and provide evidence of compliance. Why Join Us? Impactful Role: This is a pivotal opportunity to redefine release practises in EMEA, allowing you to leave your mark on the organisation. Dynamic Environment: Work in a fast-paced, innovative environment where your ideas and leadership will be valued. Collaborative Culture: Join a team that champions collaboration, accountability, and continuous improvement. If you are ready to take on this exciting challenge and help shape the future of release management in a top-tier financial institution, we want to hear from you! Apply Now! Submit your application today and embark on a transformative journey with us in the world of Financial Services! This is your chance to lead, innovate, and make a difference. Note: Please be advised that this role requires a commitment to full-time hours and will involve some on-call and out-of-hours support for critical release and environment activities. We look forward to welcoming you to our team! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

The Head of Release Management will oversee and coordinate the release processes for the technology department within the financial services industry. This role is based in London and requires strong expertise in managing technology releases effectively. Client Details The company is a well-established organisation within the financial services industry with a large and professional team. Description Strategy & Governance Define the multi-year roadmap and develop and implement a Release Management strategy aligned with business objectives, technology roadmap, and regulatory requirements. Design, hire, and manage the structure of the team, leveraging both internal staff and external vendors, optimising the balance between cost-efficiency and delivery speed. Align with business objectives, regulatory requirements, and technology roadmaps. Establish governance frameworks, policies, and standards for release planning, environment lifecycle, and compliance. Define and maintain audit-ready controls for release management. Partner with other technology teams to drive DevOps adoption, automation, and continuous delivery practices. Release Management Own the release calendar, governance framework, and readiness checkpoints. Oversee planning, coordination, and execution of releases across multiple platforms. Establish Quality metrics (e.g DORA) and KPIs (e.g., release quality, deployment frequency, change success rate, MTTR) and monitor performance. Serve as the primary point of contact for internal and external auditors regarding the release management process, providing evidence of control adherence, automated audit trails, and policy enforcement. Environment Management Define and enforce environment lifecycle policies (provisioning, refresh, decommissioning). Ensure non-production environments are available, stable, and compliant with security and data privacy standards. Oversee data refresh and masking processes to meet GDPR and regulatory requirements. Prevent configuration drift and maintain parity with production where required. Governance & Compliance Ensure compliance with Digital Operational Resilience Act ICT change management, ISO 27001, and internal audit requirements. Maintain documentation and evidence for regulatory inspections and audits. Conduct risk assessments for releases and environment changes; implement mitigation plans. Stakeholder Engagement Act as the primary escalation point for release and environment issues. Engage with business leaders, product owners, and technology teams to align priorities and resolve conflicts. Manage relationships with third-party vendors and service providers for environment and release services. Team Leadership Build and lead a high-performing team of release managers, environment coordinators, and analysts. Foster a culture of collaboration, accountability, and continuous improvement. Develop capability through training, mentoring, and succession planning. Miscellaneous Developing skills pertinent to role. Undertaking other reasonable tasks at the discretion of the Head of Section and Gro Profile A successful Head of Release Management should have: Domain Knowledge: Extensive experience in release and environment management within banking or regulated industries managing a global, enterprise-level function and proven ability to manage complex dependencies across multiple programmes with excellent stakeholder management, communication, and leadership skills. Financial Sector Experience: Deep experience in a senior technology leadership role within a highly regulated financial services institution, demonstrating fluency with banking compliance and audit cycles. Leadership: Proven ability to drive large-scale cultural and technological change across diverse and sometimes conflicting product and operations teams. Technical Acumen: Strategic understanding of modern software architecture (microservices), CI/CD toolchains, DevOps principles, and large-scale environment virtualisation/containerisation technologies (e.g., Kubernetes). Regulatory Knowledge: Understanding of compliance requirements related to IT Release or Change Management practices, such as DORA, FCA/PRA, ISO standards). Methodologies: Experience with scaled agile frameworks (e.g., SAFe) and other SDLC methodologies Job Offer Daily rate of £869 a day inside IR35. Opportunity to contribute to high-impact projects within the financial services industry. Be part of a professional and supportive technology team. If you are ready to take on this exciting opportunity as Head of Release Management, apply now to join a leading organisation in the financial services sector in London

Role: Project Coordination Pay: Insider IR35 or PAYE Rate: Competitive DOE Location: Central London, 4/5 days in office Duration: Initial 6 Month contract Robert Half have partnered with a progressive and innovative Real Estate management company based in Central London, seeking a highly organised and motivated Project Support professional. This opportunity is ideal for someone with a background in CRM (Dynamics) project environments, looking to advance their skills within a forward-thinking team. You will work directly alongside the IT Project Manager, providing critical support for the active Dynamics migration initiative and other evolving technology projects. Your expertise will help ensure project logistics run smoothly and project documentation, governance, and communications are handled efficiently across multiple departments and external partners. Key Areas of Impact: Project Operations: Coordinate project timelines, schedules, milestones, and daily activity tracking for CRM migration; support resource allocation and logistics for workshops, meetings, and training. Documentation & Reporting: Maintain accurate and comprehensive project artefacts-including reports, RAID logs, status updates, and dashboards-ensuring all stakeholders have timely access to essential information. Stakeholder Engagement: Facilitate seamless communications among technical teams, business users, and third-party vendors, driving collaboration on cross-departmental workstreams. Governance & Risk: Uphold project control standards by assisting with governance documentation, monitoring risks, issues, and dependencies, and ensuring best-practice processes are followed. Administrative Support: Document meeting minutes, track outstanding actions, and manage project approvals to maintain accountability and transparency. Requirements: Proven experience supporting Microsoft Dynamics CRM projects or similar enterprise IT initiatives. Strong organisational skills and attention to detail within fast-paced project environments. Proficiency with project tracking, documentation tools (e.g., Teams, SharePoint), and schedule coordination. Effective written and verbal communication skills, able to work collaboratively with technical and business stakeholders. Available for on-site work 4 to 5 days per week in Central London-hybrid/remote arrangements are not offered. This is a 6-month initial contract position with competitive rates offered via PAYE or via an Umbrella company, depending on experience and skills. If you're looking to develop your project career in a company that values innovation and supports professional growth, we want to hear from you. Apply now to become part of this leading-edge transformation. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Your Future Starts Here PURPOSE OF JOB: This is an opportunity to join a hardworking dynamic team within the ever-expanding successful Bytes family. This role sits within our wider Central Operations team, who have an excellent team morale and support structure in place. The focus of this role is to effectively manage the logging/tracking of deal registrations in a timely fashion and proactively manage CRM to ensure operational efficiency by collaborating with vendors, internal specialists and sales teams. The aim is to provide a high level of operational support to internal account management teams by monitoring the lifecycle of the logged strategic vendors deal registrations, ensuring these are completed in a timely fashion and processes are followed correctly, thus delivering operational excellence and efficiency. This is a great entry into a varied role with defined career progression should you be looking to start or accelerate your IT career. KEY RESPONSIBILITIES: Ownership and tracking of deal registration for Strategic & Core vendors to ensure margins are maximised Liaise with vendor specialists and Sales Teams to effectively manage and track deal registration to ensure GP maximisation Vendor management in CRM, including the recording of accurate information and correct alignments of the deal registration owner Ensure all data is recorded accurately in CRM against each deal registration that has been logged Form strong relationships with vendors, internal specialists and account management teams through proactive collaboration Ensure robust processes are implemented and managed and that operational procedures are adhered to Analyse data related to deal registrations and CRM activities, looking for trends and potential improvements in success rates Identifying areas for process improvement within deal registration and CRM management Work proactively with vendors and internal vendor specialists to increase Deal Registrations approval rates INDIVIDUAL RESPONSIBILITIES: Manage and action any deal registrations via your dashboard as a priority Work proactively with Sales Teams to ensure opportunities are live and duplications closed down Track all open deal registrations and action next steps within the relevant timescales Collaborate with Vendor Partner Account Managers to ensure our processes are still relevant Keep all process guides up to date Ensure CRM is kept up-to-date with current information Work cohesively with the Sales teams to build strong relationships Arrange quarterly calls with the vendors to review any issues Evaluate efficiencies and put ideas for improvements forward Support & cover for members of your team as necessary Escalate issues to the Central Operations Manager swiftly Assist in training new starters to the team QUALIFICATIONS, EXPERIENCE, & SKILLS: Minimum GCSEs (A-C) English & Mathematics Good understanding of MS Office, Outlook. CORE Competencies & SKILLS Organised, methodical individual with excellent time management who can prioritise Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Tenacious and quick to learn Team player

Job Description Learning & Talent Coordinator £37,500 Permanent - Full Time Near Epsom, Surrey (location is most easily reached by own transport) Hybrid working (3 days a week in the office) Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC) Do you love creating great learning experiences and thrive when things are busy, fast-paced, and full of variety? If you're the kind of person who gets a buzz from making things happen, organising people, managing projects, and creating brilliant learning experiences, this could be your next great move. We're looking for an enthusiastic and confident Learning & Talent Development Coordinator to join our People Team. It's a fast-paced and rewarding role where you'll be right at the heart of everything, we do to help our people grow, from training and coaching to early careers development. No two days are the same, and you'll have the freedom to use your initiative, build strong relationships, and make a real impact. What You'll Be Doing Coordinate and manage all L&D activities - from E-learning and coaching to workshops and early careers programmes. Handle all logistics for training sessions (liaising with providers, rooms, materials, catering, and on-the-day support). Work closely with internal stakeholders to arrange mentors, panels, and development events. Track budgets, process purchase orders and invoices, and produce accurate reporting in Excel. Use the Learning Management System (Saba) to schedule, track, and report on training activity. Support the design and delivery of learning materials, E-learning modules, workshops, presentations, and guides. Help measure the impact of learning programmes and share insights with the team. What You'll Bring Solid experience in Learning & Development, ideally with exposure to coaching, facilitation, or delivering workshops. Confident communicator - able to present, influence, and build strong relationships. Excellent Excel and reporting skills; comfortable analysing and presenting data. Highly organised with exceptional attention to detail. Resilient, proactive, and calm under pressure in a busy environment. A genuine passion for helping others learn and develop. Essential Skills & Experience Strong administrative and organisational skills, with experience managing processes, scheduling, or coordinating projects. Some experience in Learning & Development, coaching, or facilitation - even if limited. Confident communicator, able to engage with colleagues and support learning experiences. Able to manage multiple priorities in a busy, fast-paced environment. Strong attention to detail and a proactive, positive attitude. Comfortable using Excel, data tracking, and digital tools. Ready to Take the Next Step? Full job description available.

Are you organised, proactive, and passionate about delivering exceptional projects? Barron McCann is seeking a PIDS Project Coordinator to join our Projects team. This is a fantastic opportunity to play a key role in coordinating resources, managing documentation, and ensuring smooth delivery of PIDS (Passenger Information Display Systems) projects. What You ll Do Support & Coordinate: Assist Project Managers in delivering successful projects, ensuring compliance with governance and safety standards. Communicate: Act as the vital link between project teams, internal departments, and external partners. Organise: Manage site requirements, certifications, and smaller-scale projects under the guidance of the Operations Manager. Maintain Accuracy: Keep project documentation complete and compliant, and produce timely stock and cost reports. Champion Safety: Promote a strong safety culture through processes like Near Miss reporting and Toolbox Talks. Drive Improvement: Support process enhancements and best practices across Barron McCann and partner environments. What We re Looking For Experience: Background in supporting project delivery within technical or infrastructure environments. Skills: Excellent organisational and communication abilities; able to manage multiple priorities. Tech Savvy: Proficient in Microsoft Office applications. Knowledge: Understanding of project governance, documentation standards, and health & safety processes. Bonus Points: PRINCE2/APM certification, WMS experience, customer account management skills, and familiarity with infrastructure or tech projects. Why Join Us? Be part of a collaborative team delivering impactful projects. Work in a culture that values safety, innovation, and continuous improvement. Opportunities for professional development and career progression. Ready to take the next step in your project career? Apply now and help us deliver excellence in every detail.

Are you organised, proactive, and passionate about delivering exceptional projects? Barron McCann is seeking a PIDS Project Coordinator to join our Projects team. This is a fantastic opportunity to play a key role in coordinating resources, managing documentation, and ensuring smooth delivery of PIDS (Passenger Information Display Systems) projects. What You'll Do Support & Coordinate: Assist Project Managers in delivering successful projects, ensuring compliance with governance and safety standards. Communicate: Act as the vital link between project teams, internal departments, and external partners. Organise: Manage site requirements, certifications, and smaller-scale projects under the guidance of the Operations Manager. Maintain Accuracy: Keep project documentation complete and compliant, and produce timely stock and cost reports. Champion Safety: Promote a strong safety culture through processes like Near Miss reporting and Toolbox Talks. Drive Improvement: Support process enhancements and best practices across Barron McCann and partner environments. What We're Looking For Experience: Background in supporting project delivery within technical or infrastructure environments. Skills: Excellent organisational and communication abilities; able to manage multiple priorities. Tech Savvy: Proficient in Microsoft Office applications. Knowledge: Understanding of project governance, documentation standards, and health & safety processes. Bonus Points: PRINCE2/APM certification, WMS experience, customer account management skills, and familiarity with infrastructure or tech projects. Why Join Us? Be part of a collaborative team delivering impactful projects. Work in a culture that values safety, innovation, and continuous improvement. Opportunities for professional development and career progression. Ready to take the next step in your project career? Apply now and help us deliver excellence in every detail.

Housing and Land The Housing and Land directorate is responsible for the Mayor's plans to deliver new and improved homes and strong communities. Working closely with boroughs and partners, we manage the Mayor's housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration. About the team The housing crisis is one of the greatest challenges facing the capital - and the Mayor of London is committed to tackling it. The scale of the challenge is huge and the Greater London Authority (GLA) is working hard to address the housing shortage focusing on affordable housing and providing help for people feeling the effects of the housing crisis across London. The Programme Team is based in the Housing Land directorate within the GLA. The directorate consists of around 200 people split between housing delivery, policy, land-based development and support teams. Our overall aim is to deliver the Mayor's housing objectives and improve the lives of Londoners through the work that we do. The Programme Team consists of three senior managers, four senior programme co-ordinators, two programme managers and a reporting analyst. The team is led by the Head of Programme Management and we support the whole directorate to deliver the Mayor's housing and land objectives. We're a small and well-respected team in the wider GLA and directorate and our focus is always to help improve areas that support delivery of housing programmes. About the role We have an exciting opportunity for an enthusiastic and committed person to join the GLA's Housing and Land Directorate. We are looking for a Senior Programme Co-ordinator to join our Programme Team and work on all aspects of programme management for affordable housing programmes within the Mayor's housing and land portfolio. This vacancy is for a fixed term position for 18 months. The role would suit someone with experience of working on large scale programmes, with a flair for insightful data analysis and experience in developing procedures and processes that continually improve reporting and monitoring. Our ideal candidate is self-motivated and proactive, can manage multiple programmes in a fast paced and changing environment and can demonstrate excellent attention to detail. You will have the ability to manage relationships across a range of stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment, sharing ideas, and developing innovative approaches to improve processes and delivery in an open and collaborative way. We are looking for someone who is confident in using data and analysing information to create robust and effective management reports and tools that will help the directorate to deliver programmes. You should be able to create tools and functions using Excel or other data management software and be able to demonstrate proven problem-solving and analytical abilities. Well-developed communication skills would assist you to develop and implement operational guidance and translate analysis from large and complex programmes into clear messages and recommendations for colleagues and senior staff to deliver organisational objectives. The ideal candidate should have a strong background in the use of data management tools such as JasperSoft, Business Objects, Power BI or similar, plus advanced-level experience with Excel alongside excellent communication skills and a genuine commitment to team working. Whilst knowledge of housing, construction or land development would be beneficial, they are not essential and we welcome applications from candidates with experience in other relevant sectors to bring applicable expertise to this role. The GLA team has a comprehensive training and induction programme to get you up to speed on the key issues related to the role, coupled with wider learning and development to promote individual growth and expertise. What your day will look like Lead on preparing information and analysis to help senior management and operational staff monitor and deliver against the Mayor's housing targets. Prepare and provide recommendations to senior staff and other stakeholders to keep programmes on track and look ahead to what's needed for future housing delivery. Liaise with internal and external stakeholders to understand and follow up on requirements for programme management. Liaise with project managers and delivery teams to assess impacts and risk on projects that will impact on the Mayor's delivery of targets. Prepare reports and dashboards showing progress against targets and corresponding operational guidance to support internal and external stakeholders. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Technical competency Management level (or applicable) experience of leading on developing new approaches and policies, including the implementation of bespoke data management functions, to ensure delivery of targets for large investment programmes. Advanced level, demonstrable experience in the use of data management tools such as JasperSoft, Business Objects, Excel, or other equivalent analysis systems to develop accurate tailored reports for senior management and operational staff to achieve corporate targets. Behavioural Competencies: The competencies listed below are focused to this role and will be used for shortlisting and interview purposes. Please ensure you reflect these areas in your application. Problem Solving analysing and interpreting situations from a variety of viewpoints and finding creative, workable, and timely solutions. See competency framework linked below for level 3 indicators of effective performance. Research and Analysis gathering intelligence (information, opinion, and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. See competency framework linked below for level 3 indicators of effective performance. Planning and Organising thinking ahead, managing time, priorities, and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. See competency framework linked below for level 2 indicators of effective performance. Communicating and Influencing presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. See competency framework linked below for level 3 indicators of effective performance. Strategic Thinking using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. See competency framework linked below for level 3 indicators of effective performance. Further generic details about the GLA Competency Framework Guidelines can be found at the following link: GLA competency framework. This includes further information about each competency listed above and the different level indicators. JOB DESCRIPTION: A job description for the Senior Programme Co-ordinator role is available at the following link: Senior programme coordinator London City Hall How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role Dominic Ping would be happy to arrange for you to speak someone team about the role. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date will be taking place Mid-January 2026. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. . click apply for full job details

Job Tittle : Head of Release Management / Director Location: London (Hybrid: 5 days in 10) Contract Length: 6 Months (with potential for permanent placement) Daily Rate: 885 (Inside IR35) Contract Type: Temporary Working Pattern: Full Time Join Us in Transforming Release Management! Our client, a leading player in the Financial Services sector, is on the lookout for an enthusiastic and dynamic Head of Release Management / Director to spearhead their innovative journey! This is an exciting opportunity to make a significant impact in a brand-new role focused on shaping release and environment management across EMEA. As the Head of Release Management, you will be at the forefront of defining and executing a strategic vision that enhances the quality and efficiency of release processes. You will be responsible for: Strategic Leadership: Developing a multi-year roadmap aligned with business objectives and regulatory standards. Governance & Compliance: Establishing frameworks and maintaining audit-ready controls that ensure safe and compliant releases. Collaboration: Partnering with Architecture, Engineering, Quality Assurance, and Software Development teams to drive a robust Continuous Delivery (CD) model. Team Building: Leading a high-performing team of release managers and coordinators, fostering a culture of collaboration and continuous improvement. What We're Looking For: Expertise: Extensive experience in release and environment management within regulated industries, particularly within financial services. Technical Acumen: Strong understanding of modern software architecture, CI/CD toolchains, and DevOps principles. Regulatory Knowledge: Familiarity with compliance requirements such as DORA, FCA/PRA, and ISO standards. Leadership Skills: Proven ability to drive large-scale cultural and technological change across diverse teams. Hands-On Experience: Proficiency with tools like Jenkins, Azure DevOps, GitLab, ServiceNow, Terraform, Ansible, and monitoring solutions such as Dynatrace and Splunk. Key Responsibilities: Oversee the end-to-end release lifecycle to ensure changes are delivered efficiently and securely. Define and enforce environment lifecycle policies to ensure stability and compliance. Monitor performance through established quality metrics and KPIs. Serve as the primary point of contact for auditors and provide evidence of compliance. Why Join Us? Impactful Role: This is a pivotal opportunity to redefine release practises in EMEA, allowing you to leave your mark on the organisation. Dynamic Environment: Work in a fast-paced, innovative environment where your ideas and leadership will be valued. Collaborative Culture: Join a team that champions collaboration, accountability, and continuous improvement. If you are ready to take on this exciting challenge and help shape the future of release management in a top-tier financial institution, we want to hear from you! Apply Now! Submit your application today and embark on a transformative journey with us in the world of Financial Services! This is your chance to lead, innovate, and make a difference. Note: Please be advised that this role requires a commitment to full-time hours and will involve some on-call and out-of-hours support for critical release and environment activities. We look forward to welcoming you to our team! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Service Transition Coordinator Opportunity in Manchester Are you ready to take on a pivotal role in IT service management and coordination? Our client is seeking a skilled and dedicated Service Transition Coordinator to join their team on a contract basis. Based in Manchester, this is your chance to contribute to a dynamic environment where your expertise will help drive successful service transitions and business outcomes. Key Skills for Success Experience in IT Service Management or Project Coordination: Proven ability to manage and support IT service delivery or coordinate projects effectively. Understanding of the ITIL Framework, particularly Service Transition: A solid grasp of ITIL principles to facilitate seamless service transfer and alignment with business goals. Strong Organisational and Communication Skills: Capability to handle multiple tasks while maintaining clear and professional communication with stakeholders. Ability to Manage Multiple Priorities Under Pressure: A flexible and calm approach to juggling tasks within tight deadlines. Familiarity with Service Management Tools (e.g., ServiceNow): Practical experience using service management platforms to streamline workflows and processes. This is an excellent opportunity for professionals eager to bring their skills to a challenging and rewarding role. If you are passionate about service transition and thrive in fast-paced environments, we'd like to hear from you. Join our client's team and make a genuine impact! Other details: Inside IR35 300pd- 325pd 3 month contract Hybrid (2 days a week in Manchester) ASAP Start Apply Today If this sounds like the role for you, don't hesitate-apply now and take the next step in your career journey! Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Job Title: IT Coordinator Reports to: Head of Data Systems Salary : Location: Embankment (1-2 days in office, Wednesdays required) Salary: 34-42k Key areas of influence: Supporting IT infrastructure, IT asset management, IT training, supporting all staff Purpose of the role The IT Coordinator will support the organisation's IT infrastructure and non-D365 related systems, including O365, SharePoint, Asset Management, and Staff Training. They will ensure robust IT and data security, compliance, and governance across all systems, including assisting with writing and compliance of IT policies and procedures, providing training to staff, and managing the purchase of IT equipment. Operating within the Finance, IT & Facilities team, the IT Coordinator will liaise closely with the D365 team and all departments to ensure a secure and smoothly operating IT environment for staff, volunteers, and partners. They will also support and participate in technology-related working groups to ensure IT has a voice and contributes to successful outcomes across the organisation. Main Responsibilities IT Projects Liaise with external suppliers and internal teams on all aspects of IT projects to contribute to successful delivery. IT Training & Guidance Deliver IT training sessions and create training materials, both internally and with external partners. IT Administration and Vendor Liaison Liaise with outsourced IT support providers. Review outstanding support tickets and escalate as required. Maintain the IT Asset Register and equipment. Assist with the Starter and Leaver process. Policies, Procedures & Advice Maintain and contribute to IT policies and procedures to ensure security and minimize risk. Support IT infrastructure, including O365, SharePoint, Asset Management, and Staff Training. Other Duties Carry out any other reasonable duties as directed, within capabilities. Ensure health and safety obligations are followed, reporting defects, risks, or potential hazards promptly. Person Specification Experience Essential Criteria Strong experience with Microsoft 365 and SharePoint Experience managing external IT providers Recent experience in IT support, SharePoint administration, and Asset Management Ability to build effective relationships and work collaboratively across teams Experience training staff in standard software Desirable Criteria Experience in an ITIL environment Customisation and configuration in MS Office 365 and SharePoint Knowledge Essential Criteria Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures GDPR & Data Legislation Knowledge and understanding of MS Office and other widespread software packages Understanding of Information Security & Governance principles Desirable Criteria Microsoft Forms Power Automate Power BI and ability to assist others Cyber Essentials and cybersecurity knowledge Qualifications Essential Criteria Degree level qualification or equivalent experience Desirable Criteria MS Certifications: Azure Fundamentals, 365 Fundamentals, MS Teams Fundamentals Skills Essential Criteria Strong computer literacy Negotiation and influencing skills Ability to foster effective relationships with non-technical stakeholders Attention to detail Presentation and reporting skills Flexible and adaptable approach to work Excellent organisation and time management skills Commitment to self-development and learning Ability to construct and edit complex documents Additional Information Typical working hours are 9am to 5pm (7 hours excluding lunch), five days a week. Flexible start and end times are available within an 8am-6pm window. Hybrid working is supported, with 20-40% on-site time expected, including one required day per week. Equal Opportunities and Inclusion The organisation is committed to providing equal opportunities in employment and avoiding unlawful discrimination. We value the diversity that a varied workforce brings to the organisation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

3rd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 3rd line support or senior mobile endpoint engineering role. Modern Device Management using Workspace ONE to manage a large mobile customer estate Workspace ONE Unified Endpoint Manager Apple Business Manager JAMF ZTNA (Zero Trust Network Access) Entra ID M365 Android Enterprise Manager Samsun KNOX Certificate creation and management Creation and management of user\device policies. Using smart groups to control devices in a customer estate iOS and Android mobile operating systems experience (installation and configuration) Mobile Device Management through Organisation Groups Device onboarding\offboarding If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.