Salary: £54,900 Closing date: Tuesday, 16 December 2025 Contract type: Permanent Interview dates: From Thursday 15 January 2026 The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. We are looking for a Portfolio Analyst to join our Digital & Technology (D&T) Delivery team in our D&T department. Where in Wellcome will I be working? The D&T Delivery team works across the department to ensure high quality and efficient delivery of technology and digital transformation programmes, projects and agile products. We strategically plan, prioritise and deliver D&T's diverse portfolio and manage the Digital & Technology Investment Plan for delivery of strategic change activities. We are a team of 12 including delivery managers, project managers and analysts. We use a mix of waterfall and agile practices and are actively implementing more agile ways of working across the portfolio. You will be reporting into the Senior Manager - D&T Delivery. What will I be doing? We are looking for a strategic portfolio reporting professional to deliver reporting mechanisms across D&T with a focus on defining meaningful performance and delivery metrics for our portfolio. The role will be working closely with the Senior Manager - D&T Delivery in shaping and optimising our performance reporting as well as providing administrative support to the wider team to facilitate successful delivery of the portfolio. As a Portfolio Analyst you will: Build and present reporting mechanisms across the portfolio. This includes performance reporting on projects, transformation programmes, products and alignment with our organisational objectives and key results (OKRs) Help define and update key measures to report on D&T operational and strategic activities to enable data-driven decision making. Find opportunities to improve on and automate our existing strategic and operational performance reporting and implement those Support D&T Delivery team by establishing the right level of risk, issue and change control processes and templates Help coordinate our governance meetings with scheduling, agenda planning, paper collating and ensuring follow up actions are completed Is this job for me? If you possess experience in strategic reporting for management information and decision-making at an executive level, then this opportunity could be a good fit for you. You should be familiar with digital projects, programmes and products, and you need to be adept in working with digital and technology environments, understanding how to report and measure progress effectively. An ideal candidate will be enthusiastic about identifying opportunities to enhance and future-proof reporting systems, bringing an analytical and creative approach to problem-solving. Additionally, you should thrive working independently while still providing valuable support to a large organisation. If these qualities resonate with you, we invite you to consider joining our team. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Experience working within a digital and technology environment Experience of working in portfolio analyst role or similar and solid knowledge of portfolio reporting Experience with project and agile delivery methodologies, frameworks and tools You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
09/12/2025
Full time
Salary: £54,900 Closing date: Tuesday, 16 December 2025 Contract type: Permanent Interview dates: From Thursday 15 January 2026 The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. We are looking for a Portfolio Analyst to join our Digital & Technology (D&T) Delivery team in our D&T department. Where in Wellcome will I be working? The D&T Delivery team works across the department to ensure high quality and efficient delivery of technology and digital transformation programmes, projects and agile products. We strategically plan, prioritise and deliver D&T's diverse portfolio and manage the Digital & Technology Investment Plan for delivery of strategic change activities. We are a team of 12 including delivery managers, project managers and analysts. We use a mix of waterfall and agile practices and are actively implementing more agile ways of working across the portfolio. You will be reporting into the Senior Manager - D&T Delivery. What will I be doing? We are looking for a strategic portfolio reporting professional to deliver reporting mechanisms across D&T with a focus on defining meaningful performance and delivery metrics for our portfolio. The role will be working closely with the Senior Manager - D&T Delivery in shaping and optimising our performance reporting as well as providing administrative support to the wider team to facilitate successful delivery of the portfolio. As a Portfolio Analyst you will: Build and present reporting mechanisms across the portfolio. This includes performance reporting on projects, transformation programmes, products and alignment with our organisational objectives and key results (OKRs) Help define and update key measures to report on D&T operational and strategic activities to enable data-driven decision making. Find opportunities to improve on and automate our existing strategic and operational performance reporting and implement those Support D&T Delivery team by establishing the right level of risk, issue and change control processes and templates Help coordinate our governance meetings with scheduling, agenda planning, paper collating and ensuring follow up actions are completed Is this job for me? If you possess experience in strategic reporting for management information and decision-making at an executive level, then this opportunity could be a good fit for you. You should be familiar with digital projects, programmes and products, and you need to be adept in working with digital and technology environments, understanding how to report and measure progress effectively. An ideal candidate will be enthusiastic about identifying opportunities to enhance and future-proof reporting systems, bringing an analytical and creative approach to problem-solving. Additionally, you should thrive working independently while still providing valuable support to a large organisation. If these qualities resonate with you, we invite you to consider joining our team. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Experience working within a digital and technology environment Experience of working in portfolio analyst role or similar and solid knowledge of portfolio reporting Experience with project and agile delivery methodologies, frameworks and tools You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
Senior ServiceNow Business Analyst (Cloud and Infrastructure) Are you a ServiceNow Business Analyst who instinctively pushes for out of the box solutions, knows ITSM and ITOM inside out, and understands exactly how cloud workflows and infrastructure processes really run behind the scenes? If you thrive on translating messy legacy processes into clean, scalable ServiceNow capability, this role is written for you. This is your chance to step into a senior position where your expertise genuinely shapes client transformation. You will work directly with technical and non technical stakeholders, guide them through complex migrations, and influence decisions by telling the story of how their world operates today and how ServiceNow can elevate it. What you will be doing Leading workshops that get to the root of how clients operate today and mapping those processes into practical ServiceNow solutions. Designing and guiding implementations across ITSM and ITOM, ensuring alignment with ITIL principles and platform best practice. Shaping cloud workflow requirements, supporting controlled migration from legacy systems and ensuring governance, dependencies, and operational risk are fully understood. Reviewing data models, integrations, and test coverage to ensure the solution lands cleanly and delivers the value promised. Acting as the senior voice in the room for junior consultants, giving direction, coaching, and helping them develop their craft. What you bring Proven background as a Business Analyst delivering complex ServiceNow projects, ideally in consulting. Strong hands on understanding of ITSM and ITOM, with the ability to defend out of the box configurations when they are the right answer. Real world experience with cloud environments, infrastructure automation, and migration journeys. The confidence to translate technical detail into clear, compelling narratives for senior stakeholders. ServiceNow certifications (CSA, CAD, CIS ITSM) with ITIL or Agile qualifications being a strong advantage. Experience in banking or financial services is beneficial but not essential. Why this role stands out You will not be a requirement scribe. You will be the person clients trust to guide them through genuine transformation. You will influence strategy, lead conversations, and shape the design of solutions that impact entire organisations. Your work will be visible, valued, and central to successful delivery. Ready to apply? Click Apply Now and include a brief note telling us about the most complex ServiceNow transformation you have led and the role you played in making it successful.
08/12/2025
Full time
Senior ServiceNow Business Analyst (Cloud and Infrastructure) Are you a ServiceNow Business Analyst who instinctively pushes for out of the box solutions, knows ITSM and ITOM inside out, and understands exactly how cloud workflows and infrastructure processes really run behind the scenes? If you thrive on translating messy legacy processes into clean, scalable ServiceNow capability, this role is written for you. This is your chance to step into a senior position where your expertise genuinely shapes client transformation. You will work directly with technical and non technical stakeholders, guide them through complex migrations, and influence decisions by telling the story of how their world operates today and how ServiceNow can elevate it. What you will be doing Leading workshops that get to the root of how clients operate today and mapping those processes into practical ServiceNow solutions. Designing and guiding implementations across ITSM and ITOM, ensuring alignment with ITIL principles and platform best practice. Shaping cloud workflow requirements, supporting controlled migration from legacy systems and ensuring governance, dependencies, and operational risk are fully understood. Reviewing data models, integrations, and test coverage to ensure the solution lands cleanly and delivers the value promised. Acting as the senior voice in the room for junior consultants, giving direction, coaching, and helping them develop their craft. What you bring Proven background as a Business Analyst delivering complex ServiceNow projects, ideally in consulting. Strong hands on understanding of ITSM and ITOM, with the ability to defend out of the box configurations when they are the right answer. Real world experience with cloud environments, infrastructure automation, and migration journeys. The confidence to translate technical detail into clear, compelling narratives for senior stakeholders. ServiceNow certifications (CSA, CAD, CIS ITSM) with ITIL or Agile qualifications being a strong advantage. Experience in banking or financial services is beneficial but not essential. Why this role stands out You will not be a requirement scribe. You will be the person clients trust to guide them through genuine transformation. You will influence strategy, lead conversations, and shape the design of solutions that impact entire organisations. Your work will be visible, valued, and central to successful delivery. Ready to apply? Click Apply Now and include a brief note telling us about the most complex ServiceNow transformation you have led and the role you played in making it successful.
Palantir Foundry Lead Consultant - Lead architect and hands-on technical owner for Palantir Foundry implementations. You will design and build production-grade data and application workflows on Foundry, own technical decisions end-to-end and work directly with senior stakeholders while mentoring engineering teams. Core Responsibilities Foundry Solution Architecture & Build Own end-to-end solution design across: Data integration (Pipeline Builder/code-based pipelines, connectors, incremental loads). Ontology modelling (object/relationship design, semantics, versioning). Application layer (Workshop, Code Repositories, OSDK/APIs, Actions, AIP/agentic workflows). Define and implement patterns for data modelling, transformation, and lineage tracking. Design permission models (RBAC/ABAC), object-level security and auditability. Implement CI/CD and environment promotion strategies for Foundry artefacts. Scalability, Reliability & Operations Lead performance tuning for large-scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing Engineering & Stakeholder Management Run technical discovery with senior stakeholders to translate business needs into concrete Foundry use cases. Present architectures, trade-offs and risk assessments to both technical teams and C-suite. Provide technical guidance on integration with existing enterprise systems (data warehouses, message buses, APIs, identity providers). Enablement, Mentoring & Standards Design and deliver technical bootcamps, hands-on labs and enablement plans for engineers, analysts and power users. Mentor engineers on Foundry internals, best practices, and debugging strategies. Contribute to and enforce internal standards: code quality, naming conventions, testing strategies, pipeline/app design patterns. Required Experience Extensive experience working with Palantir , ideally as a Forward Deployed Engineer or equivalent implementation role. Multiple large-scale Foundry implementations in production , with direct ownership of: Solution architecture Deployment strategy Operational runbook and handover Demonstrable enterprise experience with: Performance bottlenecks at scale Complex permissioning/security models Schema and ontology evolution Integration failures and incident recovery Strong client-facing track record with senior stakeholders and C-suite , including technical steering sessions and design reviews. History of teaching, mentoring or training engineers or mixed-ability teams on Foundry (eg bootcamps, internal academies, onboarding programmes). Exposure to Palantir product teams and a deep understanding of: Platform limitations and edge cases Common failure modes Practical workarounds and design patterns to avoid them Technical Skills Strong practical knowledge of core Foundry components: Pipeline Builder, Ontology, Workshop, Code Repositories, OSDK, Actions, AIP/agentic features. Proficiency in at least one general-purpose programming language commonly used with Foundry (eg Python, Java, or similar) for transformations, services, and integrations. Solid background in data engineering concepts: batch/stream processing, data modelling, data quality, and governance. Experience integrating Foundry with enterprise identity (SSO, SAML/OIDC), APIs, and existing data platforms. Familiarity with modern software engineering practices: version control, code review, automated testing, CI/CD, infrastructure-as-code (where applicable). Profile Deep technical but pragmatic: optimises for correctness, reliability and maintainability under real-world constraints. Systems thinker: able to model complex domains and understand end-to-end data and control flows. Clear communicator: can move seamlessly between low-level detail and high-level architecture with different audiences. Enjoys debugging hard problems, documenting patterns, and building repeatable, reusable solutions. Staffworx are a UK based Talent & Recruiting Partner, supporting Digital Commerce, Software and Value Add Consulting sectors across the UK & EMEA.
08/12/2025
Palantir Foundry Lead Consultant - Lead architect and hands-on technical owner for Palantir Foundry implementations. You will design and build production-grade data and application workflows on Foundry, own technical decisions end-to-end and work directly with senior stakeholders while mentoring engineering teams. Core Responsibilities Foundry Solution Architecture & Build Own end-to-end solution design across: Data integration (Pipeline Builder/code-based pipelines, connectors, incremental loads). Ontology modelling (object/relationship design, semantics, versioning). Application layer (Workshop, Code Repositories, OSDK/APIs, Actions, AIP/agentic workflows). Define and implement patterns for data modelling, transformation, and lineage tracking. Design permission models (RBAC/ABAC), object-level security and auditability. Implement CI/CD and environment promotion strategies for Foundry artefacts. Scalability, Reliability & Operations Lead performance tuning for large-scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing Engineering & Stakeholder Management Run technical discovery with senior stakeholders to translate business needs into concrete Foundry use cases. Present architectures, trade-offs and risk assessments to both technical teams and C-suite. Provide technical guidance on integration with existing enterprise systems (data warehouses, message buses, APIs, identity providers). Enablement, Mentoring & Standards Design and deliver technical bootcamps, hands-on labs and enablement plans for engineers, analysts and power users. Mentor engineers on Foundry internals, best practices, and debugging strategies. Contribute to and enforce internal standards: code quality, naming conventions, testing strategies, pipeline/app design patterns. Required Experience Extensive experience working with Palantir , ideally as a Forward Deployed Engineer or equivalent implementation role. Multiple large-scale Foundry implementations in production , with direct ownership of: Solution architecture Deployment strategy Operational runbook and handover Demonstrable enterprise experience with: Performance bottlenecks at scale Complex permissioning/security models Schema and ontology evolution Integration failures and incident recovery Strong client-facing track record with senior stakeholders and C-suite , including technical steering sessions and design reviews. History of teaching, mentoring or training engineers or mixed-ability teams on Foundry (eg bootcamps, internal academies, onboarding programmes). Exposure to Palantir product teams and a deep understanding of: Platform limitations and edge cases Common failure modes Practical workarounds and design patterns to avoid them Technical Skills Strong practical knowledge of core Foundry components: Pipeline Builder, Ontology, Workshop, Code Repositories, OSDK, Actions, AIP/agentic features. Proficiency in at least one general-purpose programming language commonly used with Foundry (eg Python, Java, or similar) for transformations, services, and integrations. Solid background in data engineering concepts: batch/stream processing, data modelling, data quality, and governance. Experience integrating Foundry with enterprise identity (SSO, SAML/OIDC), APIs, and existing data platforms. Familiarity with modern software engineering practices: version control, code review, automated testing, CI/CD, infrastructure-as-code (where applicable). Profile Deep technical but pragmatic: optimises for correctness, reliability and maintainability under real-world constraints. Systems thinker: able to model complex domains and understand end-to-end data and control flows. Clear communicator: can move seamlessly between low-level detail and high-level architecture with different audiences. Enjoys debugging hard problems, documenting patterns, and building repeatable, reusable solutions. Staffworx are a UK based Talent & Recruiting Partner, supporting Digital Commerce, Software and Value Add Consulting sectors across the UK & EMEA.
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
06/12/2025
Full time
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Complaints Data Analyst Housing Association 3-Month Rolling Contract Hybrid (2 Days Onsite - Hammersmith) 28.49 per hour (Umbrella) 35 hours per week A leading Housing Association is seeking a highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision making. Role Overview You will analyse complaints performance, produce high-quality reports and dashboards, and identify key trends to support service improvement. Working closely with the Root Cause Lead and senior stakeholders, you will ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Key Responsibilities Monitor and report on team and individual performance against complaints KPIs. Produce insightful reports on complaint volumes, outcomes, response times, compensation, and service quality. Conduct thematic and trend analysis to identify recurring issues and emerging patterns. Provide comprehensive data packages to support root cause analysis. Support regulatory reporting, Ombudsman investigations, and Executive-level performance reporting. Maintain data integrity, ensure accurate complaint categorisation, and support compliance with the Housing Ombudsman Code. Write and interpret SQL reports; collaborate with IT to enhance data sources and systems. Identify opportunities to automate reporting and improve data processes. About You Strong background in data analysis, performance analysis, or BI reporting. Advanced Excel skills and experience translating complex data for non-technical audiences. Excellent attention to detail with a commitment to data quality and accuracy. Able to manage a varied workload and meet tight deadlines. Experience within complaints, housing, or regulatory environments is advantageous. Knowledge of data governance and reporting best practice. Join us and play a key role in shaping a data-led, customer-focused complaints service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
06/12/2025
Contractor
Complaints Data Analyst Housing Association 3-Month Rolling Contract Hybrid (2 Days Onsite - Hammersmith) 28.49 per hour (Umbrella) 35 hours per week A leading Housing Association is seeking a highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision making. Role Overview You will analyse complaints performance, produce high-quality reports and dashboards, and identify key trends to support service improvement. Working closely with the Root Cause Lead and senior stakeholders, you will ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Key Responsibilities Monitor and report on team and individual performance against complaints KPIs. Produce insightful reports on complaint volumes, outcomes, response times, compensation, and service quality. Conduct thematic and trend analysis to identify recurring issues and emerging patterns. Provide comprehensive data packages to support root cause analysis. Support regulatory reporting, Ombudsman investigations, and Executive-level performance reporting. Maintain data integrity, ensure accurate complaint categorisation, and support compliance with the Housing Ombudsman Code. Write and interpret SQL reports; collaborate with IT to enhance data sources and systems. Identify opportunities to automate reporting and improve data processes. About You Strong background in data analysis, performance analysis, or BI reporting. Advanced Excel skills and experience translating complex data for non-technical audiences. Excellent attention to detail with a commitment to data quality and accuracy. Able to manage a varied workload and meet tight deadlines. Experience within complaints, housing, or regulatory environments is advantageous. Knowledge of data governance and reporting best practice. Join us and play a key role in shaping a data-led, customer-focused complaints service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Join Synergy - Quality Business Analyst Opportunities About Us Synergy is a leading scientific services provider, partnering with global life science organisations to deliver innovative solutions. Our teams integrate seamlessly into client environments, ensuring compliance, efficiency, and excellence in every project. The Role We are currently recruiting Quality Business Analysts to work with our client's Quality and Digital Strategy group and Senior Lab Systems Lead, supporting Lab Execution System (LES) deployment. We are seeking highly motivated and organised individuals with previous experience of instrumental methods, GMP testing activities, and data management systems such as Chromatography Data Systems (CDS) or Laboratory Information Management Systems (LIMS). This role is suited to hybrid working with an expectation that at least two days per week will be spent working at our client's site. Key Responsibilities Serve as the interface between lab users and IT for system deployments (e.g., LES, LIMS, CDS) Optimise laboratory application usage and ensure compliance with GMP standards Support digital transformation initiatives within regulated environments What We're Looking For Degree in a relevant scientific discipline, for example, Chemistry, Pharmaceutical or Biological Science, or equivalent professional experience Expert knowledge of Chromatography Data Systems (CDS) and/or Laboratory Information Management Systems (LIMS) Experience in implementation and management of IT and automated equipment Experience in data management, governance and reporting / analytics Strong understanding of GMP testing and quality control processes Why Synergy? Competitive salary and benefits package. Continuous training & development Location: Hybrid with two days at site Contract: Permanent, full-time. Apply Today Be part of a team that drives innovation and quality in life sciences. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
05/12/2025
Full time
Join Synergy - Quality Business Analyst Opportunities About Us Synergy is a leading scientific services provider, partnering with global life science organisations to deliver innovative solutions. Our teams integrate seamlessly into client environments, ensuring compliance, efficiency, and excellence in every project. The Role We are currently recruiting Quality Business Analysts to work with our client's Quality and Digital Strategy group and Senior Lab Systems Lead, supporting Lab Execution System (LES) deployment. We are seeking highly motivated and organised individuals with previous experience of instrumental methods, GMP testing activities, and data management systems such as Chromatography Data Systems (CDS) or Laboratory Information Management Systems (LIMS). This role is suited to hybrid working with an expectation that at least two days per week will be spent working at our client's site. Key Responsibilities Serve as the interface between lab users and IT for system deployments (e.g., LES, LIMS, CDS) Optimise laboratory application usage and ensure compliance with GMP standards Support digital transformation initiatives within regulated environments What We're Looking For Degree in a relevant scientific discipline, for example, Chemistry, Pharmaceutical or Biological Science, or equivalent professional experience Expert knowledge of Chromatography Data Systems (CDS) and/or Laboratory Information Management Systems (LIMS) Experience in implementation and management of IT and automated equipment Experience in data management, governance and reporting / analytics Strong understanding of GMP testing and quality control processes Why Synergy? Competitive salary and benefits package. Continuous training & development Location: Hybrid with two days at site Contract: Permanent, full-time. Apply Today Be part of a team that drives innovation and quality in life sciences. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
HR Data Analyst Leeds - hybrid Permanent Summary We are seeking a strategic and detail-focused HR Data Analyst to enhance how we capture, manage, and use people data. This role is pivotal in ensuring that HR data is accurate, compliant, and insightful which will be supporting both legislative requirements and business decision-making. You will take the lead in designing a fit-for-purpose suite of reports and dashboards, improving data accessibility for employees and managers, and uncovering and communicating trends that shape our people strategy. Some of the key deliverables for the role will include: Data capture and integrity Ensuring data meets business and legal needs Collaborate with HR and system administrators to improve data accuracy and consistency in Dayforce Define and uphold data quality standard including validation and regular audits Lead initiatives to keep people data clean, Current and reliable for reporting and analysis Align HR data with broader business data sets by working with IT, Finance, and other teams. Act as HR's data conscience, ensuring GDPR compliance and proper handling of personal and management information. Reporting Design tailored HR reports and dashboards for various stakeholders Enable self-service access to HR data and insights Continuously improve reporting processes for accuracy, timeliness and usability Automate recurring reports to boost efficiency and reduce manual effort. Ensure compliance with data privacy, security, and confidentiality standards Use data visualisation tools (e.g. Power BI) for clear, user-friendly reporting Support report creation and automation for monthly and board level reporting Analysis and insights Analyse workforce trends (e.g. headcount, attrition, diversity, engagement, performance Deliver clear, actionable insights to guide HR strategy and operations Provide proactive analytics to support business initiatives Collaborate cross functionality to interpret data and support decision making Present insights to senior leaders using compelling visuals and storytelling Explore predictive analytics to enhance HR and business outcomes Oversee the full reporting lifecycle, ensuring access to a robust and evolving analytics suite Capability Building and Continuous Improvement Champion training, capability building, and data governance across the HR and operational teams. Foster continuous improvement culture by enhancing user efficiency and uphold data integrity. Lead user requirement definition and prioritisation, acting as a trusted advisor to senior HR and Payroll stakeholders in designing scalable solutions. What we're looking for: Ideally been a HR focused Data Analyst or similar role Previous experience with Dayforce (or any other HR/People System Proven experience with reporting tools such as Power BI, Tableau, SQL Solid experience in using Excel Understanding of data governance, compliance and regulatory reporting (pay, GDPR etc) Benefits include : 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a?leading provider and?up to?8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
05/12/2025
Full time
HR Data Analyst Leeds - hybrid Permanent Summary We are seeking a strategic and detail-focused HR Data Analyst to enhance how we capture, manage, and use people data. This role is pivotal in ensuring that HR data is accurate, compliant, and insightful which will be supporting both legislative requirements and business decision-making. You will take the lead in designing a fit-for-purpose suite of reports and dashboards, improving data accessibility for employees and managers, and uncovering and communicating trends that shape our people strategy. Some of the key deliverables for the role will include: Data capture and integrity Ensuring data meets business and legal needs Collaborate with HR and system administrators to improve data accuracy and consistency in Dayforce Define and uphold data quality standard including validation and regular audits Lead initiatives to keep people data clean, Current and reliable for reporting and analysis Align HR data with broader business data sets by working with IT, Finance, and other teams. Act as HR's data conscience, ensuring GDPR compliance and proper handling of personal and management information. Reporting Design tailored HR reports and dashboards for various stakeholders Enable self-service access to HR data and insights Continuously improve reporting processes for accuracy, timeliness and usability Automate recurring reports to boost efficiency and reduce manual effort. Ensure compliance with data privacy, security, and confidentiality standards Use data visualisation tools (e.g. Power BI) for clear, user-friendly reporting Support report creation and automation for monthly and board level reporting Analysis and insights Analyse workforce trends (e.g. headcount, attrition, diversity, engagement, performance Deliver clear, actionable insights to guide HR strategy and operations Provide proactive analytics to support business initiatives Collaborate cross functionality to interpret data and support decision making Present insights to senior leaders using compelling visuals and storytelling Explore predictive analytics to enhance HR and business outcomes Oversee the full reporting lifecycle, ensuring access to a robust and evolving analytics suite Capability Building and Continuous Improvement Champion training, capability building, and data governance across the HR and operational teams. Foster continuous improvement culture by enhancing user efficiency and uphold data integrity. Lead user requirement definition and prioritisation, acting as a trusted advisor to senior HR and Payroll stakeholders in designing scalable solutions. What we're looking for: Ideally been a HR focused Data Analyst or similar role Previous experience with Dayforce (or any other HR/People System Proven experience with reporting tools such as Power BI, Tableau, SQL Solid experience in using Excel Understanding of data governance, compliance and regulatory reporting (pay, GDPR etc) Benefits include : 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a?leading provider and?up to?8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Senior Business Analyst (Contract) - Salesforce / CRM My Client is urgently recruiting for an experienced Senior Business Analyst to support a major CRM and digital transformation programme. The successful candidate will work closely with stakeholders across the organisation to analyse business needs, map processes, define requirements, and support the delivery of Salesforce and cloud-based solutions. This role is ideal for someone with strong Higher Education or Public Sector experience who can confidently operate in complex, multi-stakeholder environments. Key Responsibilities Lead business analysis activities across CRM, sales, and cloud transformation workstreams. Engage with senior stakeholders to gather, validate, and document business requirements. Analyse existing processes and workflows, identifying opportunities for improvement. Translate business needs into clear user stories, acceptance criteria, and functional specifications. Work closely with technical teams to ensure Salesforce solutions align with business objectives. Support testing, user adoption, and change management. Produce high-quality documentation including process maps, data models, and project artefacts. Essential Skills & Experience Proven experience as a Senior Business Analyst . Background in Higher Education or Public Sector strongly preferred. Strong hands-on experience with Salesforce (Sales Cloud, CRM, or related modules). Deep understanding of CRM systems and associated business processes. Experience working on cloud-based transformation programmes. Excellent stakeholder engagement and communication skills. Ability to work in a hybrid environment, collaborating effectively with on-site and remote teams. Working Pattern 2 days per week in the office Thursday is the anchor day (team collaboration day) Please send an up to date CV for an immediate response and more information on a fantastic opportunity with a truly great Client.
05/12/2025
Contractor
Senior Business Analyst (Contract) - Salesforce / CRM My Client is urgently recruiting for an experienced Senior Business Analyst to support a major CRM and digital transformation programme. The successful candidate will work closely with stakeholders across the organisation to analyse business needs, map processes, define requirements, and support the delivery of Salesforce and cloud-based solutions. This role is ideal for someone with strong Higher Education or Public Sector experience who can confidently operate in complex, multi-stakeholder environments. Key Responsibilities Lead business analysis activities across CRM, sales, and cloud transformation workstreams. Engage with senior stakeholders to gather, validate, and document business requirements. Analyse existing processes and workflows, identifying opportunities for improvement. Translate business needs into clear user stories, acceptance criteria, and functional specifications. Work closely with technical teams to ensure Salesforce solutions align with business objectives. Support testing, user adoption, and change management. Produce high-quality documentation including process maps, data models, and project artefacts. Essential Skills & Experience Proven experience as a Senior Business Analyst . Background in Higher Education or Public Sector strongly preferred. Strong hands-on experience with Salesforce (Sales Cloud, CRM, or related modules). Deep understanding of CRM systems and associated business processes. Experience working on cloud-based transformation programmes. Excellent stakeholder engagement and communication skills. Ability to work in a hybrid environment, collaborating effectively with on-site and remote teams. Working Pattern 2 days per week in the office Thursday is the anchor day (team collaboration day) Please send an up to date CV for an immediate response and more information on a fantastic opportunity with a truly great Client.
World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Senior SAP Functional Business Analyst, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As a Senior SAP Functional Business Analyst, you will help drive our goals by: Acting as a bridge between the data team (e.g., SAP BW, data engineering, and BI reporting colleagues), the business, and the SAP technical team by helping to build the data foundation and develop reporting solutions based on SAP processes and data flows. Engaging directly with business stakeholders to understand and clarify reporting and analytics requirements, primarily in the finance (Record-to-Report) domain, and translating them into technical specifications aligned with SAP Business Warehouse (BW/4HANA) and SAP Analytics Cloud (SAC) architecture and development standards. Analysing SAP ERP (ECC) transactions to identify relevant extractors, tables, and logic for reporting, while acting as a subject matter expert in Financial and other SAP processes, transaction flows, and data structures. Collaborating with data team to design, develop, and validate robust data pipelines and models, ensuring data integrity, consistency, and completeness through validation against ECC source data. Supporting integration efforts across workstreams by identifying opportunities for standardization, recognising wider integration impacts of process solutions, and collaborating with other functional areas to manage them effectively. Providing functional insight and support in transitioning to or integrating with SAP S/4HANA, and maintaining documentation related to functional mappings, extractors, transformation logic, and validation procedures. Championing the integration of BW/4HANA best practices throughout the project lifecycle and continuously improving reporting processes and systems by identifying and implementing efficiencies and better ways of working. Key skills that will help you succeed in this role: Proven experience working with SAP ERP systems in a functional or techno-functional capacity, preferably within the financial domain (Record-to-Report). In-depth understanding of SAP ERP processes and transactions, preferably within Financial Accounting (FI) and Controlling (CO) modules. Strong ability to map SAP source data (ideally, ECC), such as transactions, extractors, and tables, to SAP Business Warehouse (BW/4HANA) reporting requirements. Excellent communication and stakeholder engagement skills, with a track record of gathering, refining, and translating business requirements into technical solutions. Exceptional verbal and written communication skills in English. A data-driven mindset with a structured, analytical approach to problem-solving. Ability to work effectively in a cross-functional team alongside data engineers, BI developers, and technical staff. Experience working closely with BW/4HANA and SAP Analytics Cloud (SAC) environments is desirable. Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
04/12/2025
Full time
World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Senior SAP Functional Business Analyst, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As a Senior SAP Functional Business Analyst, you will help drive our goals by: Acting as a bridge between the data team (e.g., SAP BW, data engineering, and BI reporting colleagues), the business, and the SAP technical team by helping to build the data foundation and develop reporting solutions based on SAP processes and data flows. Engaging directly with business stakeholders to understand and clarify reporting and analytics requirements, primarily in the finance (Record-to-Report) domain, and translating them into technical specifications aligned with SAP Business Warehouse (BW/4HANA) and SAP Analytics Cloud (SAC) architecture and development standards. Analysing SAP ERP (ECC) transactions to identify relevant extractors, tables, and logic for reporting, while acting as a subject matter expert in Financial and other SAP processes, transaction flows, and data structures. Collaborating with data team to design, develop, and validate robust data pipelines and models, ensuring data integrity, consistency, and completeness through validation against ECC source data. Supporting integration efforts across workstreams by identifying opportunities for standardization, recognising wider integration impacts of process solutions, and collaborating with other functional areas to manage them effectively. Providing functional insight and support in transitioning to or integrating with SAP S/4HANA, and maintaining documentation related to functional mappings, extractors, transformation logic, and validation procedures. Championing the integration of BW/4HANA best practices throughout the project lifecycle and continuously improving reporting processes and systems by identifying and implementing efficiencies and better ways of working. Key skills that will help you succeed in this role: Proven experience working with SAP ERP systems in a functional or techno-functional capacity, preferably within the financial domain (Record-to-Report). In-depth understanding of SAP ERP processes and transactions, preferably within Financial Accounting (FI) and Controlling (CO) modules. Strong ability to map SAP source data (ideally, ECC), such as transactions, extractors, and tables, to SAP Business Warehouse (BW/4HANA) reporting requirements. Excellent communication and stakeholder engagement skills, with a track record of gathering, refining, and translating business requirements into technical solutions. Exceptional verbal and written communication skills in English. A data-driven mindset with a structured, analytical approach to problem-solving. Ability to work effectively in a cross-functional team alongside data engineers, BI developers, and technical staff. Experience working closely with BW/4HANA and SAP Analytics Cloud (SAC) environments is desirable. Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
CIS Sales Manager Onsite role in London We are seeking a senior, high-impact sales leader to spearhead the growth of our Cloud & Infrastructure Services business in the UK. This role demands a hunter mindset, someone who thrives on building new relationships, opening enterprise logos, and closing large, multi-year deals. The individual will also serve as a subject matter expert for cloud, infrastructure modernization, and managed operations, working closely with partners like Microsoft (Azure), AWS, GCP, ServiceNow etc. Key Responsibilities: Business Growth & Client Acquisition: Lead new logo acquisition across enterprise and upper-mid-market customers in the UK. Build and execute a territory growth plan aligned to company revenue targets. Identify, qualify, and close opportunities across Cloud Consulting, Migration, Managed Services, and Security Operations. Engage C-suite stakeholders (CIO, CTO, CISO, CFO) Own the full sales life cycle from lead generation to contract signature and hand-off to delivery. Solution & Domain Leadership: Act as a trusted advisor for customers across domains such as Cloud Migration, FinOps, DevSecOps, SRE, Security Operations, and Infrastructure Modernization. Understand client IT landscapes, transformation roadmaps, and align proposals to measurable business outcomes (cost reduction, agility, resilience, experience). Collaborate with presales, solution architects, and delivery SMEs to craft differentiated proposals and value-driven solutions. Partner & Ecosystem Engagement: Build strong working relationships with partners (Microsoft, AWS, GCP, ServiceNow) to drive co-sell opportunities and secure funding. Collaborate with OEMs, ISVs, and alliance teams to create joint GTM plays. Participate in partner marketing events, round tables and analyst forums to strengthen market positioning. Sales Governance: Lead deal reviews, commercial negotiations, and contract finalization. Work closely with delivery and service management for smooth onboarding and long-term customer satisfaction. Contribute insights to GTM strategy, competitive positioning, and pricing evolution. Experience & Skills: 15+ years in IT Services sales, with proven experience selling Cloud Infrastructure, Managed Services, or Security Operations deals. Demonstrated success in new business hunting, including acquisition of net-new enterprise customers in the UK. Strong understanding of cloud transformation life cycles - consulting, migration, platform engineering, DevSecOps, and managed operations. Experience with Microsoft Azure, AWS, or GCP ecosystems, ideally with partner sales collaboration and incentive program familiarity. Strong commercial acumen: able to structure TCV/ACV deals, consumption-based pricing, and multi-year managed service contracts. Excellent executive-level communication and negotiation skills; able to engage and influence CIO, CTO, and procurement leaders. Experience leading large, cross-functional pursuit teams and delivering complex RFP responses. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
04/12/2025
Full time
CIS Sales Manager Onsite role in London We are seeking a senior, high-impact sales leader to spearhead the growth of our Cloud & Infrastructure Services business in the UK. This role demands a hunter mindset, someone who thrives on building new relationships, opening enterprise logos, and closing large, multi-year deals. The individual will also serve as a subject matter expert for cloud, infrastructure modernization, and managed operations, working closely with partners like Microsoft (Azure), AWS, GCP, ServiceNow etc. Key Responsibilities: Business Growth & Client Acquisition: Lead new logo acquisition across enterprise and upper-mid-market customers in the UK. Build and execute a territory growth plan aligned to company revenue targets. Identify, qualify, and close opportunities across Cloud Consulting, Migration, Managed Services, and Security Operations. Engage C-suite stakeholders (CIO, CTO, CISO, CFO) Own the full sales life cycle from lead generation to contract signature and hand-off to delivery. Solution & Domain Leadership: Act as a trusted advisor for customers across domains such as Cloud Migration, FinOps, DevSecOps, SRE, Security Operations, and Infrastructure Modernization. Understand client IT landscapes, transformation roadmaps, and align proposals to measurable business outcomes (cost reduction, agility, resilience, experience). Collaborate with presales, solution architects, and delivery SMEs to craft differentiated proposals and value-driven solutions. Partner & Ecosystem Engagement: Build strong working relationships with partners (Microsoft, AWS, GCP, ServiceNow) to drive co-sell opportunities and secure funding. Collaborate with OEMs, ISVs, and alliance teams to create joint GTM plays. Participate in partner marketing events, round tables and analyst forums to strengthen market positioning. Sales Governance: Lead deal reviews, commercial negotiations, and contract finalization. Work closely with delivery and service management for smooth onboarding and long-term customer satisfaction. Contribute insights to GTM strategy, competitive positioning, and pricing evolution. Experience & Skills: 15+ years in IT Services sales, with proven experience selling Cloud Infrastructure, Managed Services, or Security Operations deals. Demonstrated success in new business hunting, including acquisition of net-new enterprise customers in the UK. Strong understanding of cloud transformation life cycles - consulting, migration, platform engineering, DevSecOps, and managed operations. Experience with Microsoft Azure, AWS, or GCP ecosystems, ideally with partner sales collaboration and incentive program familiarity. Strong commercial acumen: able to structure TCV/ACV deals, consumption-based pricing, and multi-year managed service contracts. Excellent executive-level communication and negotiation skills; able to engage and influence CIO, CTO, and procurement leaders. Experience leading large, cross-functional pursuit teams and delivering complex RFP responses. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress
04/12/2025
Full time
Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress
IT Senior Applications Analyst: Our client is looking to hire an experienced Senior IT Applications Analyst to join ASAP. The position will be Hybrid with three days per week working onsite. Role Summary: Provide functional and technical support for business applications, focusing on Finance (Order to Cash, Procure to Pay), Warehouse Management, and Supply Chain processes. Drive system efficiency, support ERP platforms, and deliver business-focused IT solutions. Key Responsibilities: Gather and document business requirements; collaborate with stakeholders and vendors. Maintain, enhance, and support ERP and business applications (Sage 200, Dynamics AX 2012, Exceedra, Q-Pulse, Office365). Develop reporting solutions using Power BI and IBM Planning Analytics. Manage IT governance, including supplier management, portfolio management, and IT security. Drive continuous improvement and change management initiatives. Resolve incidents and service requests within SLA; provide occasional out-of-hours support. Liaise with global IT, UK business teams, and vendors to ensure alignment with business priorities. Conduct regular site visits (~20%) to understand business needs and system usage. Skills & Experience: ERP experience: Sage 200, Microsoft Dynamics AX 2012 (Finance, Procurement, Logistics, Manufacturing modules). Functional expertise: Finance, Warehouse, Supply Chain processes. Reporting tools: Power BI, IBM Planning Analytics. Knowledge of IPA, Exceedra, Q-Pulse, Office365, OpenText/GXS EDI, Salesforce, Dynaway EAM, Axtensions ISV, Atlas. Strong stakeholder management, communication, problem-solving, and prioritiza Benefits Bonus scheme paid quarterly Autonomous and inclusive working environment Opportunities for progression within the UK and overseas Enhanced employer pension contributions Health cash plan - claim money back towards essential healthcare such as dental, eye care etc. Access to Thrive 24 hours a day - a leading and NHS clinically approved app which focuses on general wellbeing Long service recognised every 5 years Life assurance up to 4 x contractual pay Free Onsite Parking 25 holidays + 8 bank holidays Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
03/12/2025
Full time
IT Senior Applications Analyst: Our client is looking to hire an experienced Senior IT Applications Analyst to join ASAP. The position will be Hybrid with three days per week working onsite. Role Summary: Provide functional and technical support for business applications, focusing on Finance (Order to Cash, Procure to Pay), Warehouse Management, and Supply Chain processes. Drive system efficiency, support ERP platforms, and deliver business-focused IT solutions. Key Responsibilities: Gather and document business requirements; collaborate with stakeholders and vendors. Maintain, enhance, and support ERP and business applications (Sage 200, Dynamics AX 2012, Exceedra, Q-Pulse, Office365). Develop reporting solutions using Power BI and IBM Planning Analytics. Manage IT governance, including supplier management, portfolio management, and IT security. Drive continuous improvement and change management initiatives. Resolve incidents and service requests within SLA; provide occasional out-of-hours support. Liaise with global IT, UK business teams, and vendors to ensure alignment with business priorities. Conduct regular site visits (~20%) to understand business needs and system usage. Skills & Experience: ERP experience: Sage 200, Microsoft Dynamics AX 2012 (Finance, Procurement, Logistics, Manufacturing modules). Functional expertise: Finance, Warehouse, Supply Chain processes. Reporting tools: Power BI, IBM Planning Analytics. Knowledge of IPA, Exceedra, Q-Pulse, Office365, OpenText/GXS EDI, Salesforce, Dynaway EAM, Axtensions ISV, Atlas. Strong stakeholder management, communication, problem-solving, and prioritiza Benefits Bonus scheme paid quarterly Autonomous and inclusive working environment Opportunities for progression within the UK and overseas Enhanced employer pension contributions Health cash plan - claim money back towards essential healthcare such as dental, eye care etc. Access to Thrive 24 hours a day - a leading and NHS clinically approved app which focuses on general wellbeing Long service recognised every 5 years Life assurance up to 4 x contractual pay Free Onsite Parking 25 holidays + 8 bank holidays Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Summary: Are you a natural problem-solver who loves diving into data to find the story behind the numbers? Do you want a role that sits right at the heart of the action? We are looking for a PMO Analyst to join our Technology & Insights directorate on a 12 month Fixed Term basis. This is an exciting opportunity to act as the central hub for our project portfolio, ensuring the seamless delivery of vital projects and programmes. You won't just be crunching numbers; you will be providing the essential insights that help our senior management make data-driven decisions. Whether you are a rising talent looking to grow your career or an experienced professional seeking a fluid role with impact, you will play a key part in maintaining our governance standards and supporting our project managers to succeed. Main Responsibilities As our PMO Analyst, you will support the PMO Lead and the wider team by keeping our project data accurate, accessible, and insightful. Your day-to-day will involve: Data Analysis & Reporting: You will gather, analyse, and report on critical project data, including milestones, budgets, and resource allocation, preparing these insights for the senior management team. Quality Assurance: You will act as a guardian of quality, providing assurance on project status reports and ensuring all data submitted is accurate and consistent. Governance & Tracking: You will assist with project tracking and the management of Risks, Assumptions, Issues, and Dependencies (RAID), ensuring every project sticks to our established governance standards. System Super-User: You will act as the "super-user" for our Project Portfolio Management (PPM) tool, maintaining templates and guidance documents to ensure a consistent approach across the business. Team Support: You will provide direct administrative support to the PMO team, managing schedules, team calendars, and handling the onboarding and offboarding logistics for project managers. What you'll need We are looking for someone who is organised, detail-oriented, and ready to get stuck in. To be successful in this role, you'll need: Experience: Demonstrated experience working in a PMO or similar environment, specifically with a focus on project support, data management, and quality assurance. Project Knowledge: A solid understanding of project management principles, documentation, and methodologies such as PRINCE2 or Agile. Technical Skills: Proficiency in data analysis software (such as Microsoft Excel or Google Sheets) and the ability to collect, analyse, and interpret project data. Communication: Strong written and verbal communication skills, with the ability to present data clearly to various team members. Problem Solving: The capacity to identify issues within project data or processes and suggest practical solutions. Organisation: Excellent time management skills to handle a variety of tasks, from scheduling meetings to managing IT access and equipment allocation Note: This is a 12 month fixed term role. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £35,000 - £45,000 dependent on experience
02/12/2025
Full time
Summary: Are you a natural problem-solver who loves diving into data to find the story behind the numbers? Do you want a role that sits right at the heart of the action? We are looking for a PMO Analyst to join our Technology & Insights directorate on a 12 month Fixed Term basis. This is an exciting opportunity to act as the central hub for our project portfolio, ensuring the seamless delivery of vital projects and programmes. You won't just be crunching numbers; you will be providing the essential insights that help our senior management make data-driven decisions. Whether you are a rising talent looking to grow your career or an experienced professional seeking a fluid role with impact, you will play a key part in maintaining our governance standards and supporting our project managers to succeed. Main Responsibilities As our PMO Analyst, you will support the PMO Lead and the wider team by keeping our project data accurate, accessible, and insightful. Your day-to-day will involve: Data Analysis & Reporting: You will gather, analyse, and report on critical project data, including milestones, budgets, and resource allocation, preparing these insights for the senior management team. Quality Assurance: You will act as a guardian of quality, providing assurance on project status reports and ensuring all data submitted is accurate and consistent. Governance & Tracking: You will assist with project tracking and the management of Risks, Assumptions, Issues, and Dependencies (RAID), ensuring every project sticks to our established governance standards. System Super-User: You will act as the "super-user" for our Project Portfolio Management (PPM) tool, maintaining templates and guidance documents to ensure a consistent approach across the business. Team Support: You will provide direct administrative support to the PMO team, managing schedules, team calendars, and handling the onboarding and offboarding logistics for project managers. What you'll need We are looking for someone who is organised, detail-oriented, and ready to get stuck in. To be successful in this role, you'll need: Experience: Demonstrated experience working in a PMO or similar environment, specifically with a focus on project support, data management, and quality assurance. Project Knowledge: A solid understanding of project management principles, documentation, and methodologies such as PRINCE2 or Agile. Technical Skills: Proficiency in data analysis software (such as Microsoft Excel or Google Sheets) and the ability to collect, analyse, and interpret project data. Communication: Strong written and verbal communication skills, with the ability to present data clearly to various team members. Problem Solving: The capacity to identify issues within project data or processes and suggest practical solutions. Organisation: Excellent time management skills to handle a variety of tasks, from scheduling meetings to managing IT access and equipment allocation Note: This is a 12 month fixed term role. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £35,000 - £45,000 dependent on experience
Summary: Are you a natural problem-solver who loves diving into data to find the story behind the numbers? Do you want a role that sits right at the heart of the action? We are looking for a PMO Analyst to join our Technology & Insights directorate. This is an exciting opportunity to act as the central hub for our project portfolio, ensuring the seamless delivery of vital projects and programmes. You won't just be crunching numbers; you will be providing the essential insights that help our senior management make data-driven decisions. Whether you are a rising talent looking to grow your career or an experienced professional seeking a fluid role with impact, you will play a key part in maintaining our governance standards and supporting our project managers to succeed. Main Responsibilities As our PMO Analyst, you will support the PMO Lead and the wider team by keeping our project data accurate, accessible, and insightful. Your day-to-day will involve: Data Analysis & Reporting: You will gather, analyse, and report on critical project data, including milestones, budgets, and resource allocation, preparing these insights for the senior management team. Quality Assurance: You will act as a guardian of quality, providing assurance on project status reports and ensuring all data submitted is accurate and consistent. Governance & Tracking: You will assist with project tracking and the management of Risks, Assumptions, Issues, and Dependencies (RAID), ensuring every project sticks to our established governance standards. System Super-User: You will act as the "super-user" for our Project Portfolio Management (PPM) tool, maintaining templates and guidance documents to ensure a consistent approach across the business. Team Support: You will provide direct administrative support to the PMO team, managing schedules, team calendars, and handling the onboarding and offboarding logistics for project managers. What you'll need We are looking for someone who is organised, detail-oriented, and ready to get stuck in. To be successful in this role, you'll need: Experience: Demonstrated experience working in a PMO or similar environment, specifically with a focus on project support, data management, and quality assurance. Project Knowledge: A solid understanding of project management principles, documentation, and methodologies such as PRINCE2 or Agile. Technical Skills: Proficiency in data analysis software (such as Microsoft Excel or Google Sheets) and the ability to collect, analyse, and interpret project data. Communication: Strong written and verbal communication skills, with the ability to present data clearly to various team members. Problem Solving: The capacity to identify issues within project data or processes and suggest practical solutions. Organisation: Excellent time management skills to handle a variety of tasks, from scheduling meetings to managing IT access and equipment allocation Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £35,000 - £45,000 dependent on experience
02/12/2025
Full time
Summary: Are you a natural problem-solver who loves diving into data to find the story behind the numbers? Do you want a role that sits right at the heart of the action? We are looking for a PMO Analyst to join our Technology & Insights directorate. This is an exciting opportunity to act as the central hub for our project portfolio, ensuring the seamless delivery of vital projects and programmes. You won't just be crunching numbers; you will be providing the essential insights that help our senior management make data-driven decisions. Whether you are a rising talent looking to grow your career or an experienced professional seeking a fluid role with impact, you will play a key part in maintaining our governance standards and supporting our project managers to succeed. Main Responsibilities As our PMO Analyst, you will support the PMO Lead and the wider team by keeping our project data accurate, accessible, and insightful. Your day-to-day will involve: Data Analysis & Reporting: You will gather, analyse, and report on critical project data, including milestones, budgets, and resource allocation, preparing these insights for the senior management team. Quality Assurance: You will act as a guardian of quality, providing assurance on project status reports and ensuring all data submitted is accurate and consistent. Governance & Tracking: You will assist with project tracking and the management of Risks, Assumptions, Issues, and Dependencies (RAID), ensuring every project sticks to our established governance standards. System Super-User: You will act as the "super-user" for our Project Portfolio Management (PPM) tool, maintaining templates and guidance documents to ensure a consistent approach across the business. Team Support: You will provide direct administrative support to the PMO team, managing schedules, team calendars, and handling the onboarding and offboarding logistics for project managers. What you'll need We are looking for someone who is organised, detail-oriented, and ready to get stuck in. To be successful in this role, you'll need: Experience: Demonstrated experience working in a PMO or similar environment, specifically with a focus on project support, data management, and quality assurance. Project Knowledge: A solid understanding of project management principles, documentation, and methodologies such as PRINCE2 or Agile. Technical Skills: Proficiency in data analysis software (such as Microsoft Excel or Google Sheets) and the ability to collect, analyse, and interpret project data. Communication: Strong written and verbal communication skills, with the ability to present data clearly to various team members. Problem Solving: The capacity to identify issues within project data or processes and suggest practical solutions. Organisation: Excellent time management skills to handle a variety of tasks, from scheduling meetings to managing IT access and equipment allocation Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £35,000 - £45,000 dependent on experience
Digital Marketing Manager Reporting to Director of Marketing & Communications Salary £37,000 Hours 37 Location Hybrid with regular travel to our Leeds City Centre Office This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases. We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals. Job Description Working as part of the wider Marketing and Communications team and reporting to the Director of Marketing and Communications, the Digital Marketing Manager plays a central role in shaping and delivering Heart Research UK's digital presence. This role drives digital growth, supporter engagement and brand visibility across all online channels. You will lead on the development and implementation of the digital strategy while also delivering hands-on activity that enhances our website, email programmes, paid advertising, SEO and digital user experience. Alongside this, the postholder will line-manage the Social Media Co-ordinator, ensuring our social channels and online community engagement meaningfully support our organisational goals and reflect our values. Key Responsibilities: Digital Strategy & Campaign Delivery Develop and implement a cohesive digital marketing strategy to grow online engagement, drive supporter acquisition and strengthen brand awareness. Lead the planning, delivery and optimisation of digital campaigns across paid, organic, email and search channels. Ensure all digital activity aligns with organisational priorities and delivers measurable impact. Develop and monitor digital KPIs and ROI to guide decision-making and alongside our Data Analyst, report on performance. Website Management & Development Oversee the day-to-day management and operational development of the Heart Research UK website (WordPress). Work closely with our external website providers to ensure the site remains secure, efficient, well-maintained and capable of supporting new developments. Coordinate regular website content updates, ensuring accuracy, brand alignment and optimisation for web and mobile performance and user experience. Use GA4, heatmaps and user insights to improve navigation, page performance, journeys and conversions. Email Marketing & Supporter Communications Manage the development, build, design and delivery of email campaigns via Dot Digital. Work alongside the CRM Manager to build email templates, automate journeys and ensure compliant and effective use of supporter information using a data-driven approach. Carry out ongoing testing to improve open rates, click-through rates and conversions. Evaluate email performance and use insights to enhance future communications. Paid Advertising, SEM & Google Programmes Lead on Google Ads activity including Search, Display, Remarketing, Ad Grants and Performance Max (P-Max) campaigns. Working with our external AdWords Consultant, you will help to deliver and optimise paid search activity to increase reach, quality traffic and supporter actions. Regularly test messaging, audience targeting and landing pages to reduce cost per acquisition and maximise campaign impact. Analyse and report on SEM performance, making strategic recommendations. SEO, AEO & Organic Search Growth Lead on-page and technical SEO improvements across the Heart Research UK website. Carry out keyword research, competitor analysis and content optimisation to enhance organic visibility. Apply AEO (Answer Engine Optimisation) best practices to support rich snippets, voice search and featured answers. Oversee structured data, internal linking and accessibility standards to strengthen organic performance. Analytics, Tag Manager & Search Console To retain a sound knowledge of Google Analytics (GA4) to provide commentary and monitor digital performance and user behaviour, producing insights and actionable recommendations. Manage Google Tag Manager to ensure accurate event tracking, conversions and remarketing audiences. Monitor Google Search Console to identify and resolve indexing, crawl or visibility issues. Produce commentary and insight on digital performance for internal stakeholders and senior leadership teams. Content, Collaboration & Brand Growth Work closely with the Social Media Co-ordinator and Press, PR and Media Co-ordinator to strengthen online brand visibility and ensure cohesive messaging across all channels. Develop content ideas, assets and digital stories that support campaigns, fundraising activity and organisational priorities. Contribute to market research and insight development to help grow the charity's digital brand presence. Support the development of an ambassador and influencer engagement programme to expand our reach and engage new audiences. Collaborate with the in-house graphic designer and wider teams to create compelling digital materials. Stay informed about digital trends, tools and best practice to ensure Heart Research UK remains innovative and competitive. Line Management Line-manage, support and develop the Social Media Co-ordinator, overseeing their workload and performance and assisting in the development of a new long-term social media strategy. Provide mentoring, constructive feedback and opportunities for professional growth. Ensure social content and community engagement contribute effectively to campaign delivery and broader organisational goals. Key person requirements: Required: A degree in marketing or a related professional qualification (or equivalent experience). Previous experience in a similar digital marketing role, either in a commercial or third sector environment. Hands-on experience managing WordPress websites, including content updates, UX optimisation and basic technical administration. Strong working knowledge of Google Ads (including Search, Display, Remarketing and P-Max), Google Tag Manager, Google Search Console and GA4. Proven experience in SEO and/or AEO with the ability to apply best practice to website content and structure. Experience creating and delivering supporter or customer using emails a Email provider such as Dot Digital. Confident line-management skills with experience supporting team members. Strong project management skills with the ability to balance multiple deadlines and priorities. Excellent copywriting and proofreading abilities with strong attention to detail. Understanding of GDPR, PECR and Data Protection regulations relating to digital communications. Strong communicator with the ability to build effective relationships across teams. Experience using design tools (Adobe Suite or Canva) to create or edit digital assets. Knowledge of CRM systems and experience working with segmented data. Comfortable evaluating analytics, producing reports and making data-informed recommendations. Ability to contribute creative ideas and solutions to enhance campaigns and overall digital performance. Desirable Experience developing or managing ambassador or influencer relationships. Previous experience working in a busy marketing and communications team. Experience writing about health, research, or complex topics in a clear and engaging way. Familiarity with charity fundraising, donor journeys and supporter engagement strategies. How to Apply Click the "Apply Now" button below. Please provide your CV and covering letter outlining how you meet the person specification. The closing date for applications is Thursday 18th December 2025.
01/12/2025
Full time
Digital Marketing Manager Reporting to Director of Marketing & Communications Salary £37,000 Hours 37 Location Hybrid with regular travel to our Leeds City Centre Office This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases. We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals. Job Description Working as part of the wider Marketing and Communications team and reporting to the Director of Marketing and Communications, the Digital Marketing Manager plays a central role in shaping and delivering Heart Research UK's digital presence. This role drives digital growth, supporter engagement and brand visibility across all online channels. You will lead on the development and implementation of the digital strategy while also delivering hands-on activity that enhances our website, email programmes, paid advertising, SEO and digital user experience. Alongside this, the postholder will line-manage the Social Media Co-ordinator, ensuring our social channels and online community engagement meaningfully support our organisational goals and reflect our values. Key Responsibilities: Digital Strategy & Campaign Delivery Develop and implement a cohesive digital marketing strategy to grow online engagement, drive supporter acquisition and strengthen brand awareness. Lead the planning, delivery and optimisation of digital campaigns across paid, organic, email and search channels. Ensure all digital activity aligns with organisational priorities and delivers measurable impact. Develop and monitor digital KPIs and ROI to guide decision-making and alongside our Data Analyst, report on performance. Website Management & Development Oversee the day-to-day management and operational development of the Heart Research UK website (WordPress). Work closely with our external website providers to ensure the site remains secure, efficient, well-maintained and capable of supporting new developments. Coordinate regular website content updates, ensuring accuracy, brand alignment and optimisation for web and mobile performance and user experience. Use GA4, heatmaps and user insights to improve navigation, page performance, journeys and conversions. Email Marketing & Supporter Communications Manage the development, build, design and delivery of email campaigns via Dot Digital. Work alongside the CRM Manager to build email templates, automate journeys and ensure compliant and effective use of supporter information using a data-driven approach. Carry out ongoing testing to improve open rates, click-through rates and conversions. Evaluate email performance and use insights to enhance future communications. Paid Advertising, SEM & Google Programmes Lead on Google Ads activity including Search, Display, Remarketing, Ad Grants and Performance Max (P-Max) campaigns. Working with our external AdWords Consultant, you will help to deliver and optimise paid search activity to increase reach, quality traffic and supporter actions. Regularly test messaging, audience targeting and landing pages to reduce cost per acquisition and maximise campaign impact. Analyse and report on SEM performance, making strategic recommendations. SEO, AEO & Organic Search Growth Lead on-page and technical SEO improvements across the Heart Research UK website. Carry out keyword research, competitor analysis and content optimisation to enhance organic visibility. Apply AEO (Answer Engine Optimisation) best practices to support rich snippets, voice search and featured answers. Oversee structured data, internal linking and accessibility standards to strengthen organic performance. Analytics, Tag Manager & Search Console To retain a sound knowledge of Google Analytics (GA4) to provide commentary and monitor digital performance and user behaviour, producing insights and actionable recommendations. Manage Google Tag Manager to ensure accurate event tracking, conversions and remarketing audiences. Monitor Google Search Console to identify and resolve indexing, crawl or visibility issues. Produce commentary and insight on digital performance for internal stakeholders and senior leadership teams. Content, Collaboration & Brand Growth Work closely with the Social Media Co-ordinator and Press, PR and Media Co-ordinator to strengthen online brand visibility and ensure cohesive messaging across all channels. Develop content ideas, assets and digital stories that support campaigns, fundraising activity and organisational priorities. Contribute to market research and insight development to help grow the charity's digital brand presence. Support the development of an ambassador and influencer engagement programme to expand our reach and engage new audiences. Collaborate with the in-house graphic designer and wider teams to create compelling digital materials. Stay informed about digital trends, tools and best practice to ensure Heart Research UK remains innovative and competitive. Line Management Line-manage, support and develop the Social Media Co-ordinator, overseeing their workload and performance and assisting in the development of a new long-term social media strategy. Provide mentoring, constructive feedback and opportunities for professional growth. Ensure social content and community engagement contribute effectively to campaign delivery and broader organisational goals. Key person requirements: Required: A degree in marketing or a related professional qualification (or equivalent experience). Previous experience in a similar digital marketing role, either in a commercial or third sector environment. Hands-on experience managing WordPress websites, including content updates, UX optimisation and basic technical administration. Strong working knowledge of Google Ads (including Search, Display, Remarketing and P-Max), Google Tag Manager, Google Search Console and GA4. Proven experience in SEO and/or AEO with the ability to apply best practice to website content and structure. Experience creating and delivering supporter or customer using emails a Email provider such as Dot Digital. Confident line-management skills with experience supporting team members. Strong project management skills with the ability to balance multiple deadlines and priorities. Excellent copywriting and proofreading abilities with strong attention to detail. Understanding of GDPR, PECR and Data Protection regulations relating to digital communications. Strong communicator with the ability to build effective relationships across teams. Experience using design tools (Adobe Suite or Canva) to create or edit digital assets. Knowledge of CRM systems and experience working with segmented data. Comfortable evaluating analytics, producing reports and making data-informed recommendations. Ability to contribute creative ideas and solutions to enhance campaigns and overall digital performance. Desirable Experience developing or managing ambassador or influencer relationships. Previous experience working in a busy marketing and communications team. Experience writing about health, research, or complex topics in a clear and engaging way. Familiarity with charity fundraising, donor journeys and supporter engagement strategies. How to Apply Click the "Apply Now" button below. Please provide your CV and covering letter outlining how you meet the person specification. The closing date for applications is Thursday 18th December 2025.
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
29/11/2025
Full time
Senior Project Manager - SC cleared or eligible Akkodis are currently recruiting for a Senior Project Manager with experience working in highly regulated organisations such as Defence, Government departments or the Police. This is a unique opportunity to be at the forefront of major digital transformation projects that directly support public and private sector transformations. The Role As a Senior Project Manager you will work within the IT & Digital Centre of Excellence and be instrumental in leading and delivering mission-critical digital programmes that directly support public and private sector transformation. The Responsibilities Lead the delivery of digital projects within the program, ensuring they are completed on time, within scope, and to high-quality standards Coordinate cross-functional teams, including architects, developers, data analysts, and technical support staff Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the program Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Oversee the deployment of cloud-based SaaS and IaaS solutions, ensuring seamless integration with existing systems Ensure compatibility with AWS and Azure environments, as well as virtual infrastructures in secure and hybrid functionalities Conduct regular status updates, report progress to senior management, and address any challenges proactively Champion the use of data-driven decision-making to optimise project outcomes and foster continuous improvement Apply strategic planning to project governance, incorporating robust risk and issue management Lead and manage change initiatives and disaster recovery strategies as part of overall project control Ensure strong budget control and adherence to financial objectives The Requirements Proven track record of managing complex digital projects in a cloud environment. Hands-on experience with SaaS or IaaS platforms. Demonstrated ability to lead cross-functional teams and work in a collaborative, fastpaced environment. Familiarity with Big Data systems and scalable digital infrastructures. Experience working within AWS or Azure environments and managing virtual infrastructures with secure and hybrid functionalities. Strong stakeholder management skills, including experience working with government or public sector clients. If you are looking for an exciting new opportunity to join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We're partnering with a leading organisation looking to hire a Junior Oracle HCM & Payroll Functional Analyst. This role is ideal for someone who has practical experience working in an Oracle HCM and/or Payroll functional capacity and is now looking to further develop their skills within a supportive and growth-oriented team. You'll play a key role in supporting system configuration, resolving issues, assisting with upgrades, and helping deliver enhancements in line with HR and payroll requirements. This is an excellent opportunity for someone early in their Oracle functional career who wants to progress with the guidance of senior system specialists. Key Responsibilities Support the functional configuration and ongoing maintenance of Oracle HCM & Payroll modules Assist in investigating and resolving system issues and user queries Contribute to system testing and support upgrades and enhancements Provide functional support to HR and payroll teams, including user guidance and training Help align system capabilities with HR and payroll processes Maintain accurate documentation of configuration and system processes Support data validation, compliance reporting, and dashboard/reports development Collaborate with senior functional analysts to deliver continuous improvements Essential: Demonstrable experience working in an Oracle HCM or Payroll functional/support role Understanding of HR or payroll processes and how they translate into system functionality Strong analytical and problem-solving skills Comfortable liaising with IT, HR, payroll and other business stakeholders Confident working with Excel and handling data Desirable: Experience with system configuration or end-to-end testing activities Knowledge of payroll compliance and reporting Exposure to SQL or reporting tools (beneficial but not essential) What's on Offer Tailored development plan to support progression to mid-level functional analyst Mentoring from experienced Oracle specialists Opportunity to work on process improvements and transformation projects Competitive salary and benefits package Hybrid/flexible working Broader exposure to additional Oracle HCM modules over time Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
28/11/2025
Full time
We're partnering with a leading organisation looking to hire a Junior Oracle HCM & Payroll Functional Analyst. This role is ideal for someone who has practical experience working in an Oracle HCM and/or Payroll functional capacity and is now looking to further develop their skills within a supportive and growth-oriented team. You'll play a key role in supporting system configuration, resolving issues, assisting with upgrades, and helping deliver enhancements in line with HR and payroll requirements. This is an excellent opportunity for someone early in their Oracle functional career who wants to progress with the guidance of senior system specialists. Key Responsibilities Support the functional configuration and ongoing maintenance of Oracle HCM & Payroll modules Assist in investigating and resolving system issues and user queries Contribute to system testing and support upgrades and enhancements Provide functional support to HR and payroll teams, including user guidance and training Help align system capabilities with HR and payroll processes Maintain accurate documentation of configuration and system processes Support data validation, compliance reporting, and dashboard/reports development Collaborate with senior functional analysts to deliver continuous improvements Essential: Demonstrable experience working in an Oracle HCM or Payroll functional/support role Understanding of HR or payroll processes and how they translate into system functionality Strong analytical and problem-solving skills Comfortable liaising with IT, HR, payroll and other business stakeholders Confident working with Excel and handling data Desirable: Experience with system configuration or end-to-end testing activities Knowledge of payroll compliance and reporting Exposure to SQL or reporting tools (beneficial but not essential) What's on Offer Tailored development plan to support progression to mid-level functional analyst Mentoring from experienced Oracle specialists Opportunity to work on process improvements and transformation projects Competitive salary and benefits package Hybrid/flexible working Broader exposure to additional Oracle HCM modules over time Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We're partnering with a leading organisation looking to hire a Junior Oracle HCM & Payroll Functional Analyst. This role is ideal for someone who has practical experience working in an Oracle HCM and/or Payroll functional capacity and is now looking to further develop their skills within a supportive and growth-oriented team. You'll play a key role in supporting system configuration, resolving issues, assisting with upgrades, and helping deliver enhancements in line with HR and payroll requirements. This is an excellent opportunity for someone early in their Oracle functional career who wants to progress with the guidance of senior system specialists. Key Responsibilities Support the functional configuration and ongoing maintenance of Oracle HCM & Payroll modules Assist in investigating and resolving system issues and user queries Contribute to system testing and support upgrades and enhancements Provide functional support to HR and payroll teams, including user guidance and training Help align system capabilities with HR and payroll processes Maintain accurate documentation of configuration and system processes Support data validation, compliance reporting, and dashboard/reports development Collaborate with senior functional analysts to deliver continuous improvements Essential: Demonstrable experience working in an Oracle HCM or Payroll functional/support role Understanding of HR or payroll processes and how they translate into system functionality Strong analytical and problem-solving skills Comfortable liaising with IT, HR, payroll and other business stakeholders Confident working with Excel and handling data Desirable: Experience with system configuration or end-to-end testing activities Knowledge of payroll compliance and reporting Exposure to SQL or reporting tools (beneficial but not essential) What's on Offer Tailored development plan to support progression to mid-level functional analyst Mentoring from experienced Oracle specialists Opportunity to work on process improvements and transformation projects Competitive salary and benefits package Hybrid/flexible working Broader exposure to additional Oracle HCM modules over time Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
28/11/2025
Full time
We're partnering with a leading organisation looking to hire a Junior Oracle HCM & Payroll Functional Analyst. This role is ideal for someone who has practical experience working in an Oracle HCM and/or Payroll functional capacity and is now looking to further develop their skills within a supportive and growth-oriented team. You'll play a key role in supporting system configuration, resolving issues, assisting with upgrades, and helping deliver enhancements in line with HR and payroll requirements. This is an excellent opportunity for someone early in their Oracle functional career who wants to progress with the guidance of senior system specialists. Key Responsibilities Support the functional configuration and ongoing maintenance of Oracle HCM & Payroll modules Assist in investigating and resolving system issues and user queries Contribute to system testing and support upgrades and enhancements Provide functional support to HR and payroll teams, including user guidance and training Help align system capabilities with HR and payroll processes Maintain accurate documentation of configuration and system processes Support data validation, compliance reporting, and dashboard/reports development Collaborate with senior functional analysts to deliver continuous improvements Essential: Demonstrable experience working in an Oracle HCM or Payroll functional/support role Understanding of HR or payroll processes and how they translate into system functionality Strong analytical and problem-solving skills Comfortable liaising with IT, HR, payroll and other business stakeholders Confident working with Excel and handling data Desirable: Experience with system configuration or end-to-end testing activities Knowledge of payroll compliance and reporting Exposure to SQL or reporting tools (beneficial but not essential) What's on Offer Tailored development plan to support progression to mid-level functional analyst Mentoring from experienced Oracle specialists Opportunity to work on process improvements and transformation projects Competitive salary and benefits package Hybrid/flexible working Broader exposure to additional Oracle HCM modules over time Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Lead Business Analyst 570 - 670 p/d Umbrella 3-6-Month Contract 3 Days On-site in Hampshire Need to be able to get SC Clearance Your new company You'll be joining an IT Delivery Management function that plays a vital role in enabling the organisation to deliver world-class services. This team oversees IT portfolios, programmes, and projects - ensuring value for money, alignment with government policy, and delivery against organisational objectives. Within this function, the Business Analysis team provides essential analytical support, helping shape decisions by gathering and interpreting business requirements to meet stakeholder needs and strategic goals. Your new role As Lead Business Analyst, you will take ownership of complex and high-profile business analysis activities that drive effective problem-solving and high-quality delivery. You'll build and nurture strategic relationships across the wider Civil Service/Department for Transport (DfT) and external suppliers. A key part of your role will be embedding a strong business analysis culture across the organisation, raising standards, and ensuring quality commercial outcomes.Key responsibilities include: Managing strategic stakeholder relationships across the Civil Service and DfT. Leading and mentoring the business analysis community, sharing best practice. Articulating complex business problems to enable effective delivery and commercial arrangements. Conducting in-depth research and analysis of business operations, processes, data, and technology. Providing expert challenge to ensure solutions deliver value for money and align with strategy. Driving improvements, assessing impacts of change, and defining success measures. Ensuring requirement traceability and guiding prioritisation decisions using analysis-led insights. Leading benefits identification and embedding outcomes into business-as-usual operations. What you'll need to succeed Extensive experience as a Business Analyst, with a broad range of skills developed over time. Strong ability to analyse complex business processes and data, providing clear, actionable recommendations. Skilled in capturing, documenting, and prioritising business needs effectively. Excellent communication skills, able to explain technical concepts to diverse stakeholders. Proven ability to lead teams, manage projects, and deliver results on time. Technical expertise across Agile working, business modelling, process improvement, requirements management, stakeholder engagement, and systems analysis. What you'll get in return The opportunity to lead business analysis at a strategic level within a high-profile organisation. A chance to shape and grow the business analysis community, influencing standards and practices across the wider Civil Service and beyond. Exposure to complex, high-impact projects that directly support government policy and organisational objectives. The ability to work with senior leaders, suppliers, and cross-departmental stakeholders, building a strong professional network. Professional development in a role that values expertise, innovation, and collaboration. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
27/11/2025
Contractor
Lead Business Analyst 570 - 670 p/d Umbrella 3-6-Month Contract 3 Days On-site in Hampshire Need to be able to get SC Clearance Your new company You'll be joining an IT Delivery Management function that plays a vital role in enabling the organisation to deliver world-class services. This team oversees IT portfolios, programmes, and projects - ensuring value for money, alignment with government policy, and delivery against organisational objectives. Within this function, the Business Analysis team provides essential analytical support, helping shape decisions by gathering and interpreting business requirements to meet stakeholder needs and strategic goals. Your new role As Lead Business Analyst, you will take ownership of complex and high-profile business analysis activities that drive effective problem-solving and high-quality delivery. You'll build and nurture strategic relationships across the wider Civil Service/Department for Transport (DfT) and external suppliers. A key part of your role will be embedding a strong business analysis culture across the organisation, raising standards, and ensuring quality commercial outcomes.Key responsibilities include: Managing strategic stakeholder relationships across the Civil Service and DfT. Leading and mentoring the business analysis community, sharing best practice. Articulating complex business problems to enable effective delivery and commercial arrangements. Conducting in-depth research and analysis of business operations, processes, data, and technology. Providing expert challenge to ensure solutions deliver value for money and align with strategy. Driving improvements, assessing impacts of change, and defining success measures. Ensuring requirement traceability and guiding prioritisation decisions using analysis-led insights. Leading benefits identification and embedding outcomes into business-as-usual operations. What you'll need to succeed Extensive experience as a Business Analyst, with a broad range of skills developed over time. Strong ability to analyse complex business processes and data, providing clear, actionable recommendations. Skilled in capturing, documenting, and prioritising business needs effectively. Excellent communication skills, able to explain technical concepts to diverse stakeholders. Proven ability to lead teams, manage projects, and deliver results on time. Technical expertise across Agile working, business modelling, process improvement, requirements management, stakeholder engagement, and systems analysis. What you'll get in return The opportunity to lead business analysis at a strategic level within a high-profile organisation. A chance to shape and grow the business analysis community, influencing standards and practices across the wider Civil Service and beyond. Exposure to complex, high-impact projects that directly support government policy and organisational objectives. The ability to work with senior leaders, suppliers, and cross-departmental stakeholders, building a strong professional network. Professional development in a role that values expertise, innovation, and collaboration. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Business Analyst - Telecoms / Defence / SCIDA Support - Fixed Term Contract (FTC) till 2027 Location: Warwick HQ (CV34 5AH) - Hybrid working Industry: Telecoms, MOD, Defence, Critical National Infrastructure Package: Competitive starting salary + Matched Pension + Flexible Benefits Join Telent and play a key role in supporting the UK's critical national infrastructure. Our Business Analysts are central to driving improvement, shaping transformation, and ensuring operational excellence across our organisation. In this Business Analyst role, you will provide support to the SCIDA programme , applying structured analysis and process rigour to help maintain high-integrity communications environments. We're looking for individuals ideally from Telecoms, MOD, RAF, or wider Forces backgrounds , with strong analytical and auditing skills, and based within commuting distance of our Warwick headquarters - Hybrid working. Full Right to Work in the UK required, and eligibility to gain NPPV3 / SC Security Clearance. The Role: As a Business Analyst at Telent, you'll support both business-as-usual and transformation activity, delivering high-quality insights, process improvements and reporting that directly influence operational performance. You will collaborate across multiple teams, develop meaningful relationships with stakeholders, and ensure our business areas have the information and processes they need to operate effectively. Business Analyst - What You'll Do Create and consolidate business reporting for designated areas Maintain and improve data quality and information storage (Oracle ERP, Salesforce CRM, SharePoint, M365) Develop, maintain and quality-check process maps and operational documentation Work with stakeholders to design and review new or updated procedures Support leadership teams with business improvement programmes Partner with project teams, operational leads and managers to produce analysis and documentation Build strong working relationships and respond to stakeholder queries with clear research and recommendations Assess data, gather requirements and model business processes Identify cost savings, efficiency opportunities and process improvements Support testing, implementation and transition of solutions Act as a Lean efficiency "waste champion" (Tim Woods methodology) Provide trusted advice and insights to senior managers Support the SCIDA programme with structured analysis and documentation activities Business Analyst - Who You Are: You are an organised, analytical and proactive Business Analyst with strong communication skills and a background in process improvement. You're comfortable working in structured or regulated environments - such as telecoms, defence, or forces roles - and you can translate complex problems into clear, actionable solutions. You work well across teams, manage multiple tasks confidently, and maintain high attention to detail. Business Analyst - Key Requirements: Strong organisational skills and ability to meet tight timelines Excellent communication, active listening and presentation skills Experience collaborating with distributed teams and external partners Ability to write clear requirements, business cases and structured documentation Strong working knowledge of Microsoft 365 and Visio Experience with databases and reporting tools Ability to produce process documentation, maps and reports Understanding of operational business processes Degree in Business Studies, Business Administration / Management or equivalent experience Commitment to continuous professional development Experience with Microsoft Apps (Teams, Forms, Power Automate, Lists, SharePoint, Planner etc) Confident user of and experience of PowerBI, VLOOKUP, Pivot Tables (MS Excel) Capability to define, measure and report on KPIs Previous experience in business and/or data analysis supporting system and process improvement Ability to simplify complex problems into practical, user-focused solutions Knowledge of standards and processes relevant to telecoms or defence disciplines Project management experience desirable IIBA certification or working towards it (or equivalent) Full right to work in the UK - eligibility to gain NPPV3 / SC Security Clearance Telent - What We Offer: A career at Telent offers opportunities to grow, learn and contribute to nationally important work. We value diversity, encourage new thinking and help our people reach their potential. Benefits include: 26 days annual leave + 8 bank holidays (with buy/sell options) Company matched pension Family-friendly policies and access to the Flexible Benefits portal Wellbeing and occupational health support Telent Reward scheme - discounts on cinema, restaurants, shopping and more We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility
27/11/2025
Seasonal
Business Analyst - Telecoms / Defence / SCIDA Support - Fixed Term Contract (FTC) till 2027 Location: Warwick HQ (CV34 5AH) - Hybrid working Industry: Telecoms, MOD, Defence, Critical National Infrastructure Package: Competitive starting salary + Matched Pension + Flexible Benefits Join Telent and play a key role in supporting the UK's critical national infrastructure. Our Business Analysts are central to driving improvement, shaping transformation, and ensuring operational excellence across our organisation. In this Business Analyst role, you will provide support to the SCIDA programme , applying structured analysis and process rigour to help maintain high-integrity communications environments. We're looking for individuals ideally from Telecoms, MOD, RAF, or wider Forces backgrounds , with strong analytical and auditing skills, and based within commuting distance of our Warwick headquarters - Hybrid working. Full Right to Work in the UK required, and eligibility to gain NPPV3 / SC Security Clearance. The Role: As a Business Analyst at Telent, you'll support both business-as-usual and transformation activity, delivering high-quality insights, process improvements and reporting that directly influence operational performance. You will collaborate across multiple teams, develop meaningful relationships with stakeholders, and ensure our business areas have the information and processes they need to operate effectively. Business Analyst - What You'll Do Create and consolidate business reporting for designated areas Maintain and improve data quality and information storage (Oracle ERP, Salesforce CRM, SharePoint, M365) Develop, maintain and quality-check process maps and operational documentation Work with stakeholders to design and review new or updated procedures Support leadership teams with business improvement programmes Partner with project teams, operational leads and managers to produce analysis and documentation Build strong working relationships and respond to stakeholder queries with clear research and recommendations Assess data, gather requirements and model business processes Identify cost savings, efficiency opportunities and process improvements Support testing, implementation and transition of solutions Act as a Lean efficiency "waste champion" (Tim Woods methodology) Provide trusted advice and insights to senior managers Support the SCIDA programme with structured analysis and documentation activities Business Analyst - Who You Are: You are an organised, analytical and proactive Business Analyst with strong communication skills and a background in process improvement. You're comfortable working in structured or regulated environments - such as telecoms, defence, or forces roles - and you can translate complex problems into clear, actionable solutions. You work well across teams, manage multiple tasks confidently, and maintain high attention to detail. Business Analyst - Key Requirements: Strong organisational skills and ability to meet tight timelines Excellent communication, active listening and presentation skills Experience collaborating with distributed teams and external partners Ability to write clear requirements, business cases and structured documentation Strong working knowledge of Microsoft 365 and Visio Experience with databases and reporting tools Ability to produce process documentation, maps and reports Understanding of operational business processes Degree in Business Studies, Business Administration / Management or equivalent experience Commitment to continuous professional development Experience with Microsoft Apps (Teams, Forms, Power Automate, Lists, SharePoint, Planner etc) Confident user of and experience of PowerBI, VLOOKUP, Pivot Tables (MS Excel) Capability to define, measure and report on KPIs Previous experience in business and/or data analysis supporting system and process improvement Ability to simplify complex problems into practical, user-focused solutions Knowledge of standards and processes relevant to telecoms or defence disciplines Project management experience desirable IIBA certification or working towards it (or equivalent) Full right to work in the UK - eligibility to gain NPPV3 / SC Security Clearance Telent - What We Offer: A career at Telent offers opportunities to grow, learn and contribute to nationally important work. We value diversity, encourage new thinking and help our people reach their potential. Benefits include: 26 days annual leave + 8 bank holidays (with buy/sell options) Company matched pension Family-friendly policies and access to the Flexible Benefits portal Wellbeing and occupational health support Telent Reward scheme - discounts on cinema, restaurants, shopping and more We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility
