AppDynamics Subject Matter Expert (SME) - £60,000 to £70,000 per year - Remote with occasional travel to London
FryerMiles are delighted to be supporting a fantastic technology SME on their recruitment of a AppDynamic Subject Matter Expert (SME) to work on a long term, major government programme.
The AppDynamics Subject Matter Expert (SME) will join the Infrastructure Operations function. This is a critical role requiring someone who can start immediately to ensure a smooth knowledge transfer and seamless transition ahead of service delivery and operational go-live.
You'll be the technical authority for AppDynamics across a complex multi-team delivery landscape, ensuring monitoring, alerting and system health rules are correctly implemented, maintained and optimised for production performance.
Key Responsibilities
Serve as the technical SME for AppDynamics across the client landscape, providing guidance to internal teams and ensuring successful integration across wider delivery streams
AppDynamics Configuration & Engineering
Create, configure and maintain alerting based on evolving business and operational requirements
Deploy and manage health rules, ensuring accurate monitoring of application and infrastructure performance
Triage and resolve AppDynamics issues within lower environments, supporting teams through root cause analysis and corrective action.
Defect & Issue Management
Own the full AppDynamics defect management process
Ensure timely escalation, documentation and resolution of any monitoring-related faults
Stakeholder & Vendor Management
Act as the primary point of contact with Cisco for all AppDynamics-related queries, escalations and support requests
Serve as the technical SME for AppDynamics across the client landscape, providing guidance to internal teams and ensuring successful integration across wider delivery streams
Governance & Assurance
Create and maintain a governance mechanism to track frequently-triggered production health rules
Required Skills & Experience
Strong hands-on expertise with AppDynamics across enterprise environments.
Proven experience configuring alerting, dashboards, health rules and performance monitoring
Experience managing defects and issues through their full lifecycle
Active SC Clearance
AppDynamics Subject Matter Expert (SME) - £60,000 to £70,000 per year - Remote with occasional travel to London