Intranet Assistant

Intranet Assistant - Law - Bristol

An extremely reputable international law firm that has a significant Bristol operation has a new requirement for an Intranet Assistant. This newly created position offers the chance for someone to grow into the role and to make a real impact in shaping how colleagues access and share information across the business.The role sits within Knowledge Management and works closely with the Intranet & Knowledge Systems Executive to ensure the intranet remains a dynamic, user-friendly hub for communication and collaboration. From supporting content editors and advising on best practice, to assisting with site management, analytics, and usability improvements, this is a key role in keeping knowledge flowing across the organisation.

The specific responsibilities and objectives of the Intranet and Knowledge Systems Assistant include:

• Providing editing support and guidance to content editors, including training and troubleshooting.
• Assisting with site maintenance, analytics reporting, and creating new pages or sites.
• Supporting usability and UX improvements, ensuring content meets user needs.
• Offering admin support for meetings and projects, including minute-taking and reporting.
• Helping coordinate wider Knowledge initiatives and supporting other systems such as document automation tools.

To be a suitable applicant for this role, candidates will need a strong mix of the following:

• Some previous experience with SharePoint, or similar Content Management Systems
• Confident operating in a support role, advising others and maintaining system structures
• A user-focused mindset and interest in UX principles
• Clear written and verbal communication skills
• Ability to prioritise, define and manage your own workload
• Strong stakeholder management and relationship building skills
• Proficiency in Microsoft Office, including MS Excel for organising data