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client services delivery manager manchester
Lead Software Engineer
SR2 - Socially Responsible Recruitment Manchester, Lancashire
Lead Software Engineer | Competitive salary | Hybrid | Manchester or London About the Role SR2 are partnering with a growing digital consultancy who've recently secured several major public sector projects, and they're looking for an experienced Lead Software Engineer to help design, build, and deliver cutting-edge digital solutions across their portfolio. You'll work hands-on across both Front End and Back End technologies, contributing to enterprise-scale software that has a tangible public impact. Collaborating closely with Engineers, Delivery managers, and stakeholders, you'll ensure solutions are delivered efficiently, securely, and to the highest standard. This role is ideal for someone who enjoys solving complex technical challenges, thrives in a collaborative environment, and is confident engaging with both technical and non-technical teams. Key Requirements: Strong experience developing complex, enterprise-level solutions Excellent Back End skills with Java or .NET Confident with Front End technologies such as React or Angular Proven experience working in the public sector (essential) Strong understanding of DevOps principles and best practices Excellent communicator and able to collaborate across teams and disciplines Pragmatic, solution-oriented, and highly collaborative Line management experience Nice to Have: Experience delivering Agile projects in enterprise or regulated environments Background in consultancy or client-facing project delivery The Details Hybrid - (3 days on-site in the Manchester area or London) Lucrative benefits and bonus package Why Apply? You'll be joining a fast-growing consultancy that values autonomy, trust, and collaboration - giving you the opportunity to make a genuine impact on how digital services are built and delivered across the public sector. If you're a Senior or Lead Software Engineer who loves working across modern technologies, delivering impactful solutions, and helping shape engineering best practice, apply now!
08/12/2025
Full time
Lead Software Engineer | Competitive salary | Hybrid | Manchester or London About the Role SR2 are partnering with a growing digital consultancy who've recently secured several major public sector projects, and they're looking for an experienced Lead Software Engineer to help design, build, and deliver cutting-edge digital solutions across their portfolio. You'll work hands-on across both Front End and Back End technologies, contributing to enterprise-scale software that has a tangible public impact. Collaborating closely with Engineers, Delivery managers, and stakeholders, you'll ensure solutions are delivered efficiently, securely, and to the highest standard. This role is ideal for someone who enjoys solving complex technical challenges, thrives in a collaborative environment, and is confident engaging with both technical and non-technical teams. Key Requirements: Strong experience developing complex, enterprise-level solutions Excellent Back End skills with Java or .NET Confident with Front End technologies such as React or Angular Proven experience working in the public sector (essential) Strong understanding of DevOps principles and best practices Excellent communicator and able to collaborate across teams and disciplines Pragmatic, solution-oriented, and highly collaborative Line management experience Nice to Have: Experience delivering Agile projects in enterprise or regulated environments Background in consultancy or client-facing project delivery The Details Hybrid - (3 days on-site in the Manchester area or London) Lucrative benefits and bonus package Why Apply? You'll be joining a fast-growing consultancy that values autonomy, trust, and collaboration - giving you the opportunity to make a genuine impact on how digital services are built and delivered across the public sector. If you're a Senior or Lead Software Engineer who loves working across modern technologies, delivering impactful solutions, and helping shape engineering best practice, apply now!
Lynx Recruitment Ltd
Business Architect - Manager
Lynx Recruitment Ltd
Manager - Business Architect Salary: Up to £100,000 + bonus + car allowance Location: London or Manchester (2-3 days per week onsite) Industry: Financial Services/Consulting About the Role We are looking for a highly capable Manager-level Business Architect to lead and deliver strategic transformation initiatives within Financial Services clients. Our client is committed to reimagining the future of financial services , driving impactful change across the industry. This role is suited to someone who has progressed beyond Senior Consultant level, bringing strong hands-on expertise alongside proven leadership experience. You will lead teams, shape strategic engagements,  and remain closely involved in delivery-facilitating workshops, defining operating models, reviewing deliverables, and owning project outcomes. Key Responsibilities Lead and manage Business Architecture engagements across Financial Services clients. Oversee and mentor consulting teams while maintaining a hands-on delivery approach. Facilitate workshops, lead strategic conversations, and drive complex design activities. Own project deliverables, quality, and stakeholder satisfaction. Support business development, capability building, and thought leadership. Shape and define high-impact Target Operating Models aligned to client strategies. Skills & Experience Required Significant Business Architecture experience within Consulting and Financial Services . Demonstrated leadership and team-management experience. Strong TOM design capabilities and experience delivering strategic projects end-to-end. Excellent stakeholder engagement and influencing skills. Ability to manage multiple workstreams and take full ownership of outcomes.
08/12/2025
Full time
Manager - Business Architect Salary: Up to £100,000 + bonus + car allowance Location: London or Manchester (2-3 days per week onsite) Industry: Financial Services/Consulting About the Role We are looking for a highly capable Manager-level Business Architect to lead and deliver strategic transformation initiatives within Financial Services clients. Our client is committed to reimagining the future of financial services , driving impactful change across the industry. This role is suited to someone who has progressed beyond Senior Consultant level, bringing strong hands-on expertise alongside proven leadership experience. You will lead teams, shape strategic engagements,  and remain closely involved in delivery-facilitating workshops, defining operating models, reviewing deliverables, and owning project outcomes. Key Responsibilities Lead and manage Business Architecture engagements across Financial Services clients. Oversee and mentor consulting teams while maintaining a hands-on delivery approach. Facilitate workshops, lead strategic conversations, and drive complex design activities. Own project deliverables, quality, and stakeholder satisfaction. Support business development, capability building, and thought leadership. Shape and define high-impact Target Operating Models aligned to client strategies. Skills & Experience Required Significant Business Architecture experience within Consulting and Financial Services . Demonstrated leadership and team-management experience. Strong TOM design capabilities and experience delivering strategic projects end-to-end. Excellent stakeholder engagement and influencing skills. Ability to manage multiple workstreams and take full ownership of outcomes.
Siemens
Business Development Manager - Industry Finance
Siemens
Siemens Financial Services (SFS) are looking for an experienced Business Development Manager to join our Industry Finance team. You will identify, acquire, develop, and manage profitable new business within the hard asset markets. This is a pro-active new business role with success achieved via development of new relationships with introducers and end customers, along with some management of existing Introducer accounts. This is a fantastic opportunity for someone looking to further their career within a strong, stable, global and dynamic business! As a long-standing funder within the asset finance market, we have developed a market leading offering in a number of hard asset sectors, and are focused on growing our presence in the Manufacturing, Transportation and Construction Equipment markets. We are able to offer the right candidate an excellent career path as well as a competitive rewards package. This is a home-based role with frequent UK travel required to support client relationships, and regular attendance to SFS offices located in Buckinghamshire and Manchester. What will you deliver? Develop new relationships with clients in the hard asset markets, including Construction, Transportation and Manufacturing Equipment. Pro-actively generate new leads through various activity including client visits, outbound calling, emailing, utilising various social media platforms, personal network, attendance of trade shows etc Create, progress, and maintain a target list of new business prospects Work closely and with direction of the Sales Manager, and collaboratively with the wider team, to identify products, suppliers, manufacturers, and customers to generate new business growth whilst controlling risks. Conduct sales meetings, using an appropriate balance of in-person and remote, with prospective new clients Own the delivery of sales and product training within allocated accounts to drive greater product knowledge and product penetration across the core asset types Achieve budgeted sales targets in line with goals and strategy Bring your skills and experience: Sound commercial understanding and awareness of the financing industry gained within the asset finance and/or similar equipment related environment Full knowledge of the financial products required for funding in the hard asset sectors including leases, HPs, loans Consistent track record in client engagement, pipeline building, opportunity qualification, deal management, business case generation, deal closure & handover Self-starter - highly motivated & results driven Broad experience of working in a new business role with good understanding in key sector asset areas High level of integrity and business ethics Team player with a collaborative and supportive approach Confidence negotiating with senior stakeholders both internally and externally Key understanding of sales processes and customer behaviours Good grasp of IT At SFS, our people are our most important asset, and what matters to them matters to us! We are committed to driving positive change in society and the workplace. Watch our video to find out more - (url removed) What can we offer: Performance-Based Bonus: Enjoy an annual bonus linked to sales performance Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days. Private Healthcare - Free BUPA plan, plus subsidised healthcare for immediate family members We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
04/12/2025
Full time
Siemens Financial Services (SFS) are looking for an experienced Business Development Manager to join our Industry Finance team. You will identify, acquire, develop, and manage profitable new business within the hard asset markets. This is a pro-active new business role with success achieved via development of new relationships with introducers and end customers, along with some management of existing Introducer accounts. This is a fantastic opportunity for someone looking to further their career within a strong, stable, global and dynamic business! As a long-standing funder within the asset finance market, we have developed a market leading offering in a number of hard asset sectors, and are focused on growing our presence in the Manufacturing, Transportation and Construction Equipment markets. We are able to offer the right candidate an excellent career path as well as a competitive rewards package. This is a home-based role with frequent UK travel required to support client relationships, and regular attendance to SFS offices located in Buckinghamshire and Manchester. What will you deliver? Develop new relationships with clients in the hard asset markets, including Construction, Transportation and Manufacturing Equipment. Pro-actively generate new leads through various activity including client visits, outbound calling, emailing, utilising various social media platforms, personal network, attendance of trade shows etc Create, progress, and maintain a target list of new business prospects Work closely and with direction of the Sales Manager, and collaboratively with the wider team, to identify products, suppliers, manufacturers, and customers to generate new business growth whilst controlling risks. Conduct sales meetings, using an appropriate balance of in-person and remote, with prospective new clients Own the delivery of sales and product training within allocated accounts to drive greater product knowledge and product penetration across the core asset types Achieve budgeted sales targets in line with goals and strategy Bring your skills and experience: Sound commercial understanding and awareness of the financing industry gained within the asset finance and/or similar equipment related environment Full knowledge of the financial products required for funding in the hard asset sectors including leases, HPs, loans Consistent track record in client engagement, pipeline building, opportunity qualification, deal management, business case generation, deal closure & handover Self-starter - highly motivated & results driven Broad experience of working in a new business role with good understanding in key sector asset areas High level of integrity and business ethics Team player with a collaborative and supportive approach Confidence negotiating with senior stakeholders both internally and externally Key understanding of sales processes and customer behaviours Good grasp of IT At SFS, our people are our most important asset, and what matters to them matters to us! We are committed to driving positive change in society and the workplace. Watch our video to find out more - (url removed) What can we offer: Performance-Based Bonus: Enjoy an annual bonus linked to sales performance Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days. Private Healthcare - Free BUPA plan, plus subsidised healthcare for immediate family members We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
Siemens
BMS Project Manager
Siemens City, Manchester
Project Manager - Building Management Systems Department: Smart Infrastructure Position Overview: As a BMS Project Manager, you will be responsible for the delivery of building automation projects across the UK. You will ensure projects are completed safely, on time, within budget, and to Siemens' quality standards, while complying with customer requirements, UK building regulations and health & safety requirements. Location: At Siemens we are led by our forward thinking hybrid working policy. This role will require 2-3 days visiting customer sites. The customers in the region are based around the Midlands, north of London and Manchester. Key Responsibilities: Project Planning & Delivery: Define scope, schedule, and budget for BMS projects. Ensure compliance with UK building codes, CDM regulations, and Siemens standards. Manage procurement and subcontractor engagement. Stakeholder Management: Act as the main point of contact for clients, consultants, and internal teams. Conduct regular progress meetings and provide status reports. Technical Oversight: Oversee design reviews, commissioning, and integration of Siemens BMS platforms. Ensure adherence to protocols such as BACnet, Modbus, and UK-specific standards. Financial & Risk Management: Monitor project costs and profitability. Handle change orders and mitigate risks. Documentation & Handover: Deliver accurate as-built documentation and client training. Complete project close-out and handover to service teams. Qualifications: Degree in Electrical, Mechanical, or Building Services Engineering (or equivalent field experience). Confirmed experience in project management within BMS or building automation, preferably in complex environments such as pharma. Familiarity with BMS platforms and smart building technologies. Siemens technology knowledge preferred but not essential. Skills: Strong leadership and communication skills. Proficiency in MS Project and Office Suite. Knowledge of UK building regulations and CDM compliance. Certifications: APM, or PMP preferred. CSCS card and Health & Safety training desirable. This position requires regular travel to project sites and client locations. We've got quite a lot to offer. How about you? • Hybrid Working: Achieve a healthy work-life balance with our flexible working arrangements • Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. • Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days. Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance. It's incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful, and engaging culture. We also appreciate that development and training is meaningful to many and that's why we have an encouraging environment which invests in our employee's development, whether that's Chartership, training or mentoring. We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
04/12/2025
Full time
Project Manager - Building Management Systems Department: Smart Infrastructure Position Overview: As a BMS Project Manager, you will be responsible for the delivery of building automation projects across the UK. You will ensure projects are completed safely, on time, within budget, and to Siemens' quality standards, while complying with customer requirements, UK building regulations and health & safety requirements. Location: At Siemens we are led by our forward thinking hybrid working policy. This role will require 2-3 days visiting customer sites. The customers in the region are based around the Midlands, north of London and Manchester. Key Responsibilities: Project Planning & Delivery: Define scope, schedule, and budget for BMS projects. Ensure compliance with UK building codes, CDM regulations, and Siemens standards. Manage procurement and subcontractor engagement. Stakeholder Management: Act as the main point of contact for clients, consultants, and internal teams. Conduct regular progress meetings and provide status reports. Technical Oversight: Oversee design reviews, commissioning, and integration of Siemens BMS platforms. Ensure adherence to protocols such as BACnet, Modbus, and UK-specific standards. Financial & Risk Management: Monitor project costs and profitability. Handle change orders and mitigate risks. Documentation & Handover: Deliver accurate as-built documentation and client training. Complete project close-out and handover to service teams. Qualifications: Degree in Electrical, Mechanical, or Building Services Engineering (or equivalent field experience). Confirmed experience in project management within BMS or building automation, preferably in complex environments such as pharma. Familiarity with BMS platforms and smart building technologies. Siemens technology knowledge preferred but not essential. Skills: Strong leadership and communication skills. Proficiency in MS Project and Office Suite. Knowledge of UK building regulations and CDM compliance. Certifications: APM, or PMP preferred. CSCS card and Health & Safety training desirable. This position requires regular travel to project sites and client locations. We've got quite a lot to offer. How about you? • Hybrid Working: Achieve a healthy work-life balance with our flexible working arrangements • Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. • Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days. Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance. It's incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful, and engaging culture. We also appreciate that development and training is meaningful to many and that's why we have an encouraging environment which invests in our employee's development, whether that's Chartership, training or mentoring. We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.
Martin Veasey Talent Solutions
Business Development Manager - Electronic Components
Martin Veasey Talent Solutions City, Manchester
Business Development Manager - Contract Electronics Manufacturing Services (EMS/CEM) Field / Remote - East UK Territory (Cambridge, Luton, Stevenage, Peterborough, Midlands, North West, North East & Scotland) 60,000 basic + car allowance + uncapped commission (OTE 100K+) + private health Step into a role where your technical sales ability drives real growth - not just maintains existing accounts We are partnering with a well-established and growing Contract Electronics Manufacturer (CEM) to appoint a field-based Business Development Manager for the East UK territory. This region includes a high concentration of OEMs operating across electronics, industrial technology, medical, marine, and other specialist sectors. This is a strategic field sales position, ideally suited to someone with a strong understanding of electronic manufacturing or component distribution who is ready to lead on customer acquisition, technical engagement, and long-cycle commercial growth. Key Responsibilities Secure new OEM customers across high-growth verticals such as medical, industrial, automation, navigation, and specialist electronics Expand revenue from selected house accounts, working alongside an internal Account Manager in a 'two-in-a-box' model Build a structured and sustainable territory development plan, mapping and prioritising prospective clients Lead commercial and technical conversations with buyers, engineers, and product stakeholders to scope and propose value-driven solutions Manage sales cycles typically ranging from 6 to 9 months, with average deal values between 100K and 500K+ Collaborate closely with in-house engineering, quoting, and project delivery teams to ensure alignment and successful onboarding You will typically spend two to three days per week in the field, engaging customers and prospects directly. You will also be supported by dedicated internal resources including marketing, data tools, and pre-qualified inbound interest to supplement your outreach. Ideal Candidate Profile We are open to candidates at different stages of their career, provided they bring the right technical mindset and commercial drive. You may be: A Business Development Manager or Sales Engineer from an EMS, CEM, PCBA, or electromechanical manufacturing environment An ambitious Account Manager or Applications Engineer with OEM-facing experience, now looking to step into a pure new business role A technical components salesperson (e.g. connectors, semiconductors, interconnects, enclosures) from a distributor or manufacturer, with a consultative sales approach and OEM networks Key Skills and Attributes Sound knowledge of PCBA, cable assembly, box build, or electronics manufacturing processes Ability to read and discuss BOMs and high-level technical requirements Confidence dealing with both procurement and engineering stakeholders Commercially driven with a hunter's mindset, capable of managing long-cycle consultative sales Highly self-motivated, field-based, and committed to territory ownership and pipeline discipline What You Can Expect 60,000 basic salary Car allowance Uncapped commission structure: 1.5% on all new business 0.5% on revenue growth from existing accounts (paid for two years) Private health insurance Ongoing professional development and clear progression routes into senior commercial or strategic roles Why This Role? Join a resilient, future-facing EMS business with UK and European manufacturing capability Work with forward-thinking, technical colleagues who will support you in delivering outstanding customer service Benefit from a field-based commercial culture that values autonomy, credibility, and proactive effort Combine the best of new business challenge with the stability of selected house accounts Help shape how future OEM clients are won and grown across a strategic region Apply now to take your next step in technical sales and shape your own commercial success story. Please quote reference: LX (phone number removed)
02/12/2025
Full time
Business Development Manager - Contract Electronics Manufacturing Services (EMS/CEM) Field / Remote - East UK Territory (Cambridge, Luton, Stevenage, Peterborough, Midlands, North West, North East & Scotland) 60,000 basic + car allowance + uncapped commission (OTE 100K+) + private health Step into a role where your technical sales ability drives real growth - not just maintains existing accounts We are partnering with a well-established and growing Contract Electronics Manufacturer (CEM) to appoint a field-based Business Development Manager for the East UK territory. This region includes a high concentration of OEMs operating across electronics, industrial technology, medical, marine, and other specialist sectors. This is a strategic field sales position, ideally suited to someone with a strong understanding of electronic manufacturing or component distribution who is ready to lead on customer acquisition, technical engagement, and long-cycle commercial growth. Key Responsibilities Secure new OEM customers across high-growth verticals such as medical, industrial, automation, navigation, and specialist electronics Expand revenue from selected house accounts, working alongside an internal Account Manager in a 'two-in-a-box' model Build a structured and sustainable territory development plan, mapping and prioritising prospective clients Lead commercial and technical conversations with buyers, engineers, and product stakeholders to scope and propose value-driven solutions Manage sales cycles typically ranging from 6 to 9 months, with average deal values between 100K and 500K+ Collaborate closely with in-house engineering, quoting, and project delivery teams to ensure alignment and successful onboarding You will typically spend two to three days per week in the field, engaging customers and prospects directly. You will also be supported by dedicated internal resources including marketing, data tools, and pre-qualified inbound interest to supplement your outreach. Ideal Candidate Profile We are open to candidates at different stages of their career, provided they bring the right technical mindset and commercial drive. You may be: A Business Development Manager or Sales Engineer from an EMS, CEM, PCBA, or electromechanical manufacturing environment An ambitious Account Manager or Applications Engineer with OEM-facing experience, now looking to step into a pure new business role A technical components salesperson (e.g. connectors, semiconductors, interconnects, enclosures) from a distributor or manufacturer, with a consultative sales approach and OEM networks Key Skills and Attributes Sound knowledge of PCBA, cable assembly, box build, or electronics manufacturing processes Ability to read and discuss BOMs and high-level technical requirements Confidence dealing with both procurement and engineering stakeholders Commercially driven with a hunter's mindset, capable of managing long-cycle consultative sales Highly self-motivated, field-based, and committed to territory ownership and pipeline discipline What You Can Expect 60,000 basic salary Car allowance Uncapped commission structure: 1.5% on all new business 0.5% on revenue growth from existing accounts (paid for two years) Private health insurance Ongoing professional development and clear progression routes into senior commercial or strategic roles Why This Role? Join a resilient, future-facing EMS business with UK and European manufacturing capability Work with forward-thinking, technical colleagues who will support you in delivering outstanding customer service Benefit from a field-based commercial culture that values autonomy, credibility, and proactive effort Combine the best of new business challenge with the stability of selected house accounts Help shape how future OEM clients are won and grown across a strategic region Apply now to take your next step in technical sales and shape your own commercial success story. Please quote reference: LX (phone number removed)
TCS Consulting
Business Development Manager
TCS Consulting City, Manchester
Business Development Manager Salary: £28,000 - £35,000 (OTE £40 - 50K Total) Location: Manchester Role Overview We are recruiting a Business Development Manager (BDM) on behalf of our client. They are a market-leading nearshore software development partner with a significant presence across the UK and Europe. With over 1,500 employees and a reputation for technical excellence, they work with some of the UK s most recognised brands across e-commerce, travel, fintech, and digital services. Known for their direct and pragmatic approach to software delivery, they consistently deliver high-quality solutions while building strong, long-term client relationships. Following a record year of new business and revenue growth, they are expanding their commercial team and seeking ambitious sales professionals to join their high-performing organisation. BDMs operate at the top of the sales funnel and are responsible for generating new business opportunities. Once fully ramped, BDMs are expected to book 10 intro meetings per month for their aligned Senior Client Directors. This role plays a crucial part in researching, identifying, and engaging prospective clients, creating the very first touchpoint in the sales journey. Key Responsibilities • Research and profile target clients, sectors, and key decision makers • Build and execute personalised outbound outreach plans • Engage prospects through cold calling, email, LinkedIn, and networking • Manage all outreach activity and pipeline data within the CRM • Support Client Directors with follow ups and meeting preparation • Maintain consistent lead generation activity and achieve monthly KPIs What We re Looking For • Ambitious, target driven individual with an interest in technology and sales • Strong communicator across phone, email, and LinkedIn • Experience in outbound sales, SDR roles, or lead generation (preferred) • Organised, self motivated, resilient, and proactive with learning Benefits • Monthly and quarterly incentives, plus team away days • Monthly one to one sessions with a mindset and performance coach • 21 days holiday plus one additional day per year of service • Free gym membership • Vibrant social culture with regular team and company events • Private healthcare after 6 month probation
25/11/2025
Full time
Business Development Manager Salary: £28,000 - £35,000 (OTE £40 - 50K Total) Location: Manchester Role Overview We are recruiting a Business Development Manager (BDM) on behalf of our client. They are a market-leading nearshore software development partner with a significant presence across the UK and Europe. With over 1,500 employees and a reputation for technical excellence, they work with some of the UK s most recognised brands across e-commerce, travel, fintech, and digital services. Known for their direct and pragmatic approach to software delivery, they consistently deliver high-quality solutions while building strong, long-term client relationships. Following a record year of new business and revenue growth, they are expanding their commercial team and seeking ambitious sales professionals to join their high-performing organisation. BDMs operate at the top of the sales funnel and are responsible for generating new business opportunities. Once fully ramped, BDMs are expected to book 10 intro meetings per month for their aligned Senior Client Directors. This role plays a crucial part in researching, identifying, and engaging prospective clients, creating the very first touchpoint in the sales journey. Key Responsibilities • Research and profile target clients, sectors, and key decision makers • Build and execute personalised outbound outreach plans • Engage prospects through cold calling, email, LinkedIn, and networking • Manage all outreach activity and pipeline data within the CRM • Support Client Directors with follow ups and meeting preparation • Maintain consistent lead generation activity and achieve monthly KPIs What We re Looking For • Ambitious, target driven individual with an interest in technology and sales • Strong communicator across phone, email, and LinkedIn • Experience in outbound sales, SDR roles, or lead generation (preferred) • Organised, self motivated, resilient, and proactive with learning Benefits • Monthly and quarterly incentives, plus team away days • Monthly one to one sessions with a mindset and performance coach • 21 days holiday plus one additional day per year of service • Free gym membership • Vibrant social culture with regular team and company events • Private healthcare after 6 month probation
First Recruitment Group
Key Accounts Manager
First Recruitment Group Irlam, Manchester
Our top Telecoms client is looking for a Key Accounts Manager to work on a permanent basis in Irlam (Manchester) Our Client has a requirement for an Acccount Manager, who will be required to work on a permanent basis in irlam (Manchester). Role Purpose: As a Key Account Manager, you will be responsible for developing and maintaining relationships with strategically important customers. You will be accountable for identifying opportunities to increase the value delivered whilst increasing new connections. You will use your experience and in depth understanding of telecoms service fulfilment and assurance to ensure exceptional service quality is delivered for company residential and business products with a key focus on strategic opportunities. Job Role Responsibilities: Responsible for key customer relationship management, delivering high quality customer service to internal and external customers, responding to, and resolving account service issues. Understand market movement and identify strategic opportunities that keep us a competitive and attractive partner. Work with our B2B and partner sales teams to maximise order volumes. Understand strategic goals of customers and develop products and services offering to support those goals. Locate in customers offices and collaborate to fully understand their needs and identify opportunities for continuous service improvement. Provide reliable and high standard of service as the dedicated point of contact. Co-ordinate the delivery of all services to your customers using product and service specialists as required. Have intricate understanding of contractual obligations and conditions. Monitor agreed SLAs and be the Voice of the Customer (VoC) to hold internal teams to the highest standards. Deliver regular service and business reviews with customer and internal stakeholders to review performance, risks and opportunities. Clear, professional, and effective communications via teams, telephone, email, or face to face meetings. Maintain up to date records on behalf of the customer using the appropriate systems and processes. Co-ordinate any ad-hoc customer requirements. Ensure service levels are maintained including validated invoices, queries progressed to resolution. Ensure all support groups are performing to the expected standards and liaise with internal departments / suppliers to ensure swift resolution of fulfilment or assurance activities. Develop and support peer relationships both within operations. Support management with development by leading workshops and liaising with other teams to help the continuous improvement of processes and customer experience. Effective time management ensuring tasks are effectively complete with agreed timeframes. Experience / Skills / Knowledge / Qualifications: Customer Service Proven experience in a key account management role in the utilities sector (preferably telecoms) Excellent communicator and experience presenter Experience of building strong relationships both within FFL and with stakeholders Demonstrate personal flexibility and mobility Computer literate and advanced skills in MS Office software suite of tools Desirable: ITIL Foundation ITIL Service Operations Six Sigma (Green Belt) Good understandinf of CRM platforms and data flows via API's Benefits: Competitive Salary Hybrid working Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an Account Manager looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
24/11/2025
Full time
Our top Telecoms client is looking for a Key Accounts Manager to work on a permanent basis in Irlam (Manchester) Our Client has a requirement for an Acccount Manager, who will be required to work on a permanent basis in irlam (Manchester). Role Purpose: As a Key Account Manager, you will be responsible for developing and maintaining relationships with strategically important customers. You will be accountable for identifying opportunities to increase the value delivered whilst increasing new connections. You will use your experience and in depth understanding of telecoms service fulfilment and assurance to ensure exceptional service quality is delivered for company residential and business products with a key focus on strategic opportunities. Job Role Responsibilities: Responsible for key customer relationship management, delivering high quality customer service to internal and external customers, responding to, and resolving account service issues. Understand market movement and identify strategic opportunities that keep us a competitive and attractive partner. Work with our B2B and partner sales teams to maximise order volumes. Understand strategic goals of customers and develop products and services offering to support those goals. Locate in customers offices and collaborate to fully understand their needs and identify opportunities for continuous service improvement. Provide reliable and high standard of service as the dedicated point of contact. Co-ordinate the delivery of all services to your customers using product and service specialists as required. Have intricate understanding of contractual obligations and conditions. Monitor agreed SLAs and be the Voice of the Customer (VoC) to hold internal teams to the highest standards. Deliver regular service and business reviews with customer and internal stakeholders to review performance, risks and opportunities. Clear, professional, and effective communications via teams, telephone, email, or face to face meetings. Maintain up to date records on behalf of the customer using the appropriate systems and processes. Co-ordinate any ad-hoc customer requirements. Ensure service levels are maintained including validated invoices, queries progressed to resolution. Ensure all support groups are performing to the expected standards and liaise with internal departments / suppliers to ensure swift resolution of fulfilment or assurance activities. Develop and support peer relationships both within operations. Support management with development by leading workshops and liaising with other teams to help the continuous improvement of processes and customer experience. Effective time management ensuring tasks are effectively complete with agreed timeframes. Experience / Skills / Knowledge / Qualifications: Customer Service Proven experience in a key account management role in the utilities sector (preferably telecoms) Excellent communicator and experience presenter Experience of building strong relationships both within FFL and with stakeholders Demonstrate personal flexibility and mobility Computer literate and advanced skills in MS Office software suite of tools Desirable: ITIL Foundation ITIL Service Operations Six Sigma (Green Belt) Good understandinf of CRM platforms and data flows via API's Benefits: Competitive Salary Hybrid working Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an Account Manager looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Square One Resources
Project Manager
Square One Resources Northampton, Northamptonshire
Job Title: Project Manager - FS Experience Mandatory Location: Northampton or Manchester/hybrid Salary/Rate: Up to 358 per day inside IR35 Start Date: 15/12/2025 Job Type: Contract Company Introduction Client is looking for Project Manager with deep experience in Agile methodologies and Change Management to lead strategic initiatives within the Banking and Financial Services domain. The role involves managing complex projects across digital banking, regulatory compliance, and operational transformation, ensuring successful delivery and stakeholder alignment in a fast-paced, regulated environment. Job Responsibilities/Objectives Lead end-to-end delivery of projects across retail banking, corporate banking, payments, or risk & compliance domains. Apply Agile frameworks (Scrum, Kanban, SAFe) to drive iterative delivery and continuous improvement. Collaborate with cross-functional teams including Product Owners, Business Analysts, Developers, and QA. Manage project scope, timelines, budgets, and resource allocation. Drive stakeholder engagement across business units, technology teams, and external vendors. Develop and execute change management strategies to support adoption of new systems, processes, or regulatory changes. Ensure compliance with banking regulations (e.g., RBI, SEBI, Basel III) and internal governance standards. Facilitate Agile ceremonies, retrospectives, and workshops to build agile maturity. Track and report project performance using dashboards and KPIs aligned with business outcomes. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Business, Finance, IT, or related field (MBA or PMP preferred). Project management experience in the banking or financial services industry. Strong experience in Agile delivery and enterprise-level change management. Certifications such as PMI-ACP, CSM, SAFe Agilist, or Prosci Change Practitioner. Familiarity with banking systems (e.g., core banking, loan origination, digital channels). Excellent communication, stakeholder management, and leadership skills. Proficiency in tools like Jira, Confluence, MS Project, and Power BI. Preferred Skills Experience in digital transformation, fintech integration, or regulatory change programs. Understanding of financial products and services (e.g., credit, payments, wealth management). Exposure to Lean, Six Sigma, or other process improvement methodologies. Ability to manage vendor relationships and third-party integrations. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
24/11/2025
Contractor
Job Title: Project Manager - FS Experience Mandatory Location: Northampton or Manchester/hybrid Salary/Rate: Up to 358 per day inside IR35 Start Date: 15/12/2025 Job Type: Contract Company Introduction Client is looking for Project Manager with deep experience in Agile methodologies and Change Management to lead strategic initiatives within the Banking and Financial Services domain. The role involves managing complex projects across digital banking, regulatory compliance, and operational transformation, ensuring successful delivery and stakeholder alignment in a fast-paced, regulated environment. Job Responsibilities/Objectives Lead end-to-end delivery of projects across retail banking, corporate banking, payments, or risk & compliance domains. Apply Agile frameworks (Scrum, Kanban, SAFe) to drive iterative delivery and continuous improvement. Collaborate with cross-functional teams including Product Owners, Business Analysts, Developers, and QA. Manage project scope, timelines, budgets, and resource allocation. Drive stakeholder engagement across business units, technology teams, and external vendors. Develop and execute change management strategies to support adoption of new systems, processes, or regulatory changes. Ensure compliance with banking regulations (e.g., RBI, SEBI, Basel III) and internal governance standards. Facilitate Agile ceremonies, retrospectives, and workshops to build agile maturity. Track and report project performance using dashboards and KPIs aligned with business outcomes. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Business, Finance, IT, or related field (MBA or PMP preferred). Project management experience in the banking or financial services industry. Strong experience in Agile delivery and enterprise-level change management. Certifications such as PMI-ACP, CSM, SAFe Agilist, or Prosci Change Practitioner. Familiarity with banking systems (e.g., core banking, loan origination, digital channels). Excellent communication, stakeholder management, and leadership skills. Proficiency in tools like Jira, Confluence, MS Project, and Power BI. Preferred Skills Experience in digital transformation, fintech integration, or regulatory change programs. Understanding of financial products and services (e.g., credit, payments, wealth management). Exposure to Lean, Six Sigma, or other process improvement methodologies. Ability to manage vendor relationships and third-party integrations. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
365 Recruit
Business Development Manager
365 Recruit Wythenshawe, Manchester
We're working with an established specialist firm delivering high-impact, sustainable building services across education, healthcare, commercial, residential and social housing sectors. They provide design, mechanical & electrical contracting, energy procurement, and full lifecycle facilities management solutions for our clients. The Role As Business Development Manager you will be responsible for driving new business growth, building strong client relationships, and expanding our market presence in sustainable building services. You will create and execute business development strategies, identify and engage key decision-makers, and support the tender and proposal process through to contract award. Key Responsibilities Develop and implement a strategic BD plan to win new contracts in energy-efficient building services and retrofit projects Identify, engage and nurture relationships with target clients and frameworks across multiple sectors Lead proposal preparation, bid management and contract negotiation for sustainable building services solutions Collaborate closely with technical teams (design, M&E, energy monitoring) to ensure commercial alignment and delivery readiness Monitor market trends, competitor activity and sector frameworks to identify opportunities for growth Track pipeline performance, produce regular business development reports and deliver on revenue targets Skills & Experience Proven business development experience in building services, M&E contracting or energy & sustainability sector Strong network and track record in sourcing and winning new work in education, healthcare, social housing or commercial sectors Excellent communication, negotiation and presentation skills Commercial awareness, ability to develop winning propositions and deliver available margin Self-motivated, results-orientated and comfortable working across multiple disciplines and stakeholder levels Ideally, knowledge of frameworks and tendering processes in the UK sustainable buildings market Why Join? Be part of a forward-thinking company at the forefront of low energy design and net zero building delivery A role with real influence and visibility, working with senior stakeholders and shaping growth strategy A competitive salary and performance-based bonus structure Opportunities for professional development in a specialist, sustainability-led business
24/11/2025
Full time
We're working with an established specialist firm delivering high-impact, sustainable building services across education, healthcare, commercial, residential and social housing sectors. They provide design, mechanical & electrical contracting, energy procurement, and full lifecycle facilities management solutions for our clients. The Role As Business Development Manager you will be responsible for driving new business growth, building strong client relationships, and expanding our market presence in sustainable building services. You will create and execute business development strategies, identify and engage key decision-makers, and support the tender and proposal process through to contract award. Key Responsibilities Develop and implement a strategic BD plan to win new contracts in energy-efficient building services and retrofit projects Identify, engage and nurture relationships with target clients and frameworks across multiple sectors Lead proposal preparation, bid management and contract negotiation for sustainable building services solutions Collaborate closely with technical teams (design, M&E, energy monitoring) to ensure commercial alignment and delivery readiness Monitor market trends, competitor activity and sector frameworks to identify opportunities for growth Track pipeline performance, produce regular business development reports and deliver on revenue targets Skills & Experience Proven business development experience in building services, M&E contracting or energy & sustainability sector Strong network and track record in sourcing and winning new work in education, healthcare, social housing or commercial sectors Excellent communication, negotiation and presentation skills Commercial awareness, ability to develop winning propositions and deliver available margin Self-motivated, results-orientated and comfortable working across multiple disciplines and stakeholder levels Ideally, knowledge of frameworks and tendering processes in the UK sustainable buildings market Why Join? Be part of a forward-thinking company at the forefront of low energy design and net zero building delivery A role with real influence and visibility, working with senior stakeholders and shaping growth strategy A competitive salary and performance-based bonus structure Opportunities for professional development in a specialist, sustainability-led business
National Skills Agency
Business Development Manager
National Skills Agency City, Manchester
Description Job Title: Business Development Manager Location: Remote Salary: £45,000 - £50,000 The purpose of the role is to lead and support new business development as our client continues on its growth strategy. It is important they continue to maintain their levels of support and engagement with existing partners and develop new customer relationships for their growing range of EPAs and qualifications. The role of Partnerships and Growth Manager will help focus those efforts and develop the form and level of support moving forward. Responsibilities Customer engagement across existing training providers, developing relationships, enhancing support and ensuring adoption of their range of EPAs, qualifications and services, increasing the amount of products their existing customers are delivering. Business development across new training providers and Centres, positioning the offer and securing growth by onboarding new customers and selling their products into them. Customer engagement with existing employers, positioning the offer, ensuring high levels of support and developing new business. Attend conferences, exhibitions and events, growing your network and increasing knowledge of the sector and key contacts. Develop strategies for targeting key new business, focusing on volume and geographic importance. For new Centres, handle initial enquiries, provide pre-application guidance and support up to the point of Centre approval application form submission. Liaise with Centres due for re-approval, working closely with EPA and Centre Managers. Business development across potential new employers, positioning the offer and helping to secure growth. Collaborating on the development of the support offer with all stakeholders with the aim of enhancing our clients reputation via development of systems/processes, on-line tools and media. Develop and maintain a calendar of events focused on engagement with and support of existing customers/stakeholders. Develop and implement new product roll out plans across stakeholder groups. Develop and maintain business development pipelines across Employers, Centres and Providers. Capture and communicate market intel to support product development and the positioning of their service offer. Support in the positioning and messaging of the product offer. Support in development and evidencing of new product development pipeline. Supporting their project its offer across the wider sector by engaging with employer groups and associations. Qualifications and Experience Significant Experience of a similar role in an Awarding Organisation. A proven track record of successful and sustained stakeholder engagement. A proven track record of successful sales and business development, including large key customers. Demonstratable record of service delivery and development. A proven networker able to project our clients service offer across differing stakeholder groups. Required Skills A strong understanding of apprenticeship standards, qualifications and assessment methods. Ability to analyse, interpret and present complex information and data. Highly motivated self-starter and network builder, highly focused and driven to achieve goals in line with business targets and deadlines. Adaptable able to adjust working style to suit the needs of different target audiences. Able to work in an evolving business environment and respond positively to change, contributing own ideas to achieve business aims. Able to work independently and effectively within a high degree of uncertainty. Be willing to undertake travel across the UK, which may involve occasional overnight stays. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
19/11/2025
Full time
Description Job Title: Business Development Manager Location: Remote Salary: £45,000 - £50,000 The purpose of the role is to lead and support new business development as our client continues on its growth strategy. It is important they continue to maintain their levels of support and engagement with existing partners and develop new customer relationships for their growing range of EPAs and qualifications. The role of Partnerships and Growth Manager will help focus those efforts and develop the form and level of support moving forward. Responsibilities Customer engagement across existing training providers, developing relationships, enhancing support and ensuring adoption of their range of EPAs, qualifications and services, increasing the amount of products their existing customers are delivering. Business development across new training providers and Centres, positioning the offer and securing growth by onboarding new customers and selling their products into them. Customer engagement with existing employers, positioning the offer, ensuring high levels of support and developing new business. Attend conferences, exhibitions and events, growing your network and increasing knowledge of the sector and key contacts. Develop strategies for targeting key new business, focusing on volume and geographic importance. For new Centres, handle initial enquiries, provide pre-application guidance and support up to the point of Centre approval application form submission. Liaise with Centres due for re-approval, working closely with EPA and Centre Managers. Business development across potential new employers, positioning the offer and helping to secure growth. Collaborating on the development of the support offer with all stakeholders with the aim of enhancing our clients reputation via development of systems/processes, on-line tools and media. Develop and maintain a calendar of events focused on engagement with and support of existing customers/stakeholders. Develop and implement new product roll out plans across stakeholder groups. Develop and maintain business development pipelines across Employers, Centres and Providers. Capture and communicate market intel to support product development and the positioning of their service offer. Support in the positioning and messaging of the product offer. Support in development and evidencing of new product development pipeline. Supporting their project its offer across the wider sector by engaging with employer groups and associations. Qualifications and Experience Significant Experience of a similar role in an Awarding Organisation. A proven track record of successful and sustained stakeholder engagement. A proven track record of successful sales and business development, including large key customers. Demonstratable record of service delivery and development. A proven networker able to project our clients service offer across differing stakeholder groups. Required Skills A strong understanding of apprenticeship standards, qualifications and assessment methods. Ability to analyse, interpret and present complex information and data. Highly motivated self-starter and network builder, highly focused and driven to achieve goals in line with business targets and deadlines. Adaptable able to adjust working style to suit the needs of different target audiences. Able to work in an evolving business environment and respond positively to change, contributing own ideas to achieve business aims. Able to work independently and effectively within a high degree of uncertainty. Be willing to undertake travel across the UK, which may involve occasional overnight stays. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
EXPRESS SOLICITORS
IT Trainer
EXPRESS SOLICITORS Northenden, Manchester
Job Title: IT Trainer Location: Sharston, M22 4SN Salary : £40,000 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and engaging IT Trainer to join our Professional Support Department. The successful candidate will be responsible for the design, delivery, and coordination of IT systems training across the firm, ensuring all staff have the skills and confidence to use our technology effectively. The role will also play a key part in supporting our graduate training scheme and producing high quality, interactive learning resources. Responsibilities : Training Delivery & Design: Design, plan, and deliver IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff across all levels. Deliver tailored Proclaim training sessions that reflect the needs of different departments and roles. Support and deliver the IT systems element of the firm's graduate and induction training programmes. Develop interactive and engaging eLearning content, including videos, tutorials, simulations, and quick reference guides. Provide 1:1 or small group training to staff requiring additional IT support or refresher sessions. Maintain and regularly update training materials to reflect system changes, upgrades, and best practices. Report regularly to the Digital Learning Manager (or HOD) on training activity, outcomes, and emerging IT training needs. Work collaboratively with the Digital Learning Manager to plan and prioritise upcoming training based on system developments or departmental needs. Work closely with department heads, supervisors, IT, and the Training team to identify training needs and implement solutions that enhance digital capability across the firm. Liaise with the IT department to ensure training aligns with new system releases and process updates. Work with key stakeholders to produce engaging, user-focused learning resources, including guides, walkthroughs, and video content. Evaluate the effectiveness of training sessions and materials, using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear and approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering IT systems training within a professional services or legal environment (essential). Proclaim case management system experience (highly desirable). Experience in instructional design and eLearning creation tools (e.g. Rise 360, Storyline, or similar). Experience supporting graduate or induction programmes (desirable). Knowledge of Microsoft 365 applications and standard legal software e.g. Outlook, Word, Excel, digital dictation tools (essential). Professional training qualification (e.g. PGCE, TAP, CIPD L&D, or similar) is desirable but not essential. Salary & Hours: Salary of £40,000 per annum Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Support Technician, Front line support, IT Support Engineer, IT Support Analyst, IT Support Specialist, IT Development, Technical Support, IT Trainer, IT Tutor, IT Guide, IT Instructor, Software Trainer, Computer Trainer, Hardware Trainer may also be considered for this role.
12/11/2025
Full time
Job Title: IT Trainer Location: Sharston, M22 4SN Salary : £40,000 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and engaging IT Trainer to join our Professional Support Department. The successful candidate will be responsible for the design, delivery, and coordination of IT systems training across the firm, ensuring all staff have the skills and confidence to use our technology effectively. The role will also play a key part in supporting our graduate training scheme and producing high quality, interactive learning resources. Responsibilities : Training Delivery & Design: Design, plan, and deliver IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff across all levels. Deliver tailored Proclaim training sessions that reflect the needs of different departments and roles. Support and deliver the IT systems element of the firm's graduate and induction training programmes. Develop interactive and engaging eLearning content, including videos, tutorials, simulations, and quick reference guides. Provide 1:1 or small group training to staff requiring additional IT support or refresher sessions. Maintain and regularly update training materials to reflect system changes, upgrades, and best practices. Report regularly to the Digital Learning Manager (or HOD) on training activity, outcomes, and emerging IT training needs. Work collaboratively with the Digital Learning Manager to plan and prioritise upcoming training based on system developments or departmental needs. Work closely with department heads, supervisors, IT, and the Training team to identify training needs and implement solutions that enhance digital capability across the firm. Liaise with the IT department to ensure training aligns with new system releases and process updates. Work with key stakeholders to produce engaging, user-focused learning resources, including guides, walkthroughs, and video content. Evaluate the effectiveness of training sessions and materials, using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear and approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering IT systems training within a professional services or legal environment (essential). Proclaim case management system experience (highly desirable). Experience in instructional design and eLearning creation tools (e.g. Rise 360, Storyline, or similar). Experience supporting graduate or induction programmes (desirable). Knowledge of Microsoft 365 applications and standard legal software e.g. Outlook, Word, Excel, digital dictation tools (essential). Professional training qualification (e.g. PGCE, TAP, CIPD L&D, or similar) is desirable but not essential. Salary & Hours: Salary of £40,000 per annum Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Support Technician, Front line support, IT Support Engineer, IT Support Analyst, IT Support Specialist, IT Development, Technical Support, IT Trainer, IT Tutor, IT Guide, IT Instructor, Software Trainer, Computer Trainer, Hardware Trainer may also be considered for this role.
Akkodis
Service Designer - Consultant (SC Cleared)
Akkodis City, London
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
LA International Computer Consultants Ltd
Technical Solution Architect/Network Design Architect
LA International Computer Consultants Ltd
Our Telecoms client is looking for a Solution Architect/Network Design Architect that will be responsible for technical design and implementation SD-WAN services to the DCC. This is a contract role initially for 6 months with good possibility of extension. The rate is £300 per day outside IR35. This role can be either based in London or Manchester with Travel approx. Once a week, depending on customer requirements. Please note that candidate needs to either hold SC clearance or be eligible for one. Required skills and experience: * Leadership of customer solution integration is essential. * Palo Alto deployment experience (SD-WAN) * Experience in the utility sector is preferable * Customer engagement and interaction skills * Ability to generate quality documentation * Excellent knowledge of delivering network designs, IP-VPN, Cloud connectivity (Azure/AWS). * Excellent knowledge of TCP/IP and routing * Good to general understanding of SD-WAN technologies ideally Fortinet * Knowledge of Equinix services eg Equinix Fabric. Deliverables: * Responsible for the technical design and implementation SD-WAN services to the DCC * Manage/support/technical authority for customer circuit order forms to enable clean ordering process for VF * Engage and participate in the full life cycle of orders, supporting project manager * Technical lead and participate in the delivery of circuits and SD-WAN services. * Troubleshoot and remediate network connectivity during testing across environments * Collaborate with relevant internal/external parties where & when required * Travel to customer sites for meetings as necessary * Produce appropriate design documentation Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
03/10/2025
Contractor
Our Telecoms client is looking for a Solution Architect/Network Design Architect that will be responsible for technical design and implementation SD-WAN services to the DCC. This is a contract role initially for 6 months with good possibility of extension. The rate is £300 per day outside IR35. This role can be either based in London or Manchester with Travel approx. Once a week, depending on customer requirements. Please note that candidate needs to either hold SC clearance or be eligible for one. Required skills and experience: * Leadership of customer solution integration is essential. * Palo Alto deployment experience (SD-WAN) * Experience in the utility sector is preferable * Customer engagement and interaction skills * Ability to generate quality documentation * Excellent knowledge of delivering network designs, IP-VPN, Cloud connectivity (Azure/AWS). * Excellent knowledge of TCP/IP and routing * Good to general understanding of SD-WAN technologies ideally Fortinet * Knowledge of Equinix services eg Equinix Fabric. Deliverables: * Responsible for the technical design and implementation SD-WAN services to the DCC * Manage/support/technical authority for customer circuit order forms to enable clean ordering process for VF * Engage and participate in the full life cycle of orders, supporting project manager * Technical lead and participate in the delivery of circuits and SD-WAN services. * Troubleshoot and remediate network connectivity during testing across environments * Collaborate with relevant internal/external parties where & when required * Travel to customer sites for meetings as necessary * Produce appropriate design documentation Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Adria Solutions
Senior IT Technician / IT Manager
Adria Solutions Manchester, Lancashire
Senior IT Technician / IT Manager - Manchester City Centre - £40-50K Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced Senior IT Technician / IT Manager to join their central office team in Manchester City Centre. This is a fantastic opportunity for a motivated IT professional to take on a role with both leadership and strategic responsibility. Key Responsibilities Lead and manage the internal IT team, supporting staff at HQ and over 100 remote branches across the UK. Work closely with business stakeholders to deliver technical solutions aligned with wider objectives. Play a strategic role in shaping the infrastructure and technology roadmap. Mentor and develop IT team members to support their professional growth. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain current, secure, and effective. Report on IT performance metrics at monthly meetings and drive improvement initiatives. Assist with IT budget planning, monitoring, and approvals. Manage internal IT projects, ensuring smooth delivery and regular stakeholder updates. Identify and manage IT-related risks across the organisation. Technical Skills Required 3-5 years' experience managing IT teams. Hands-on experience with VMware ESXi. Experience working with external suppliers (MSPs, outsourced developers, data centres). Proficiency with Microsoft technologies: Exchange, Active Directory, and Office Suite. Firewall configuration and maintenance skills. Beneficial Knowledge Microsoft development technologies (C#, .NET). SQL Server, including T-SQL. Cortex XDR antivirus. Omnissa Horizon. Veeam Data Backup. VLANs, DNS, and networking. IIS and related web technologies. Ideal Candidate A confident communicator able to explain technical concepts clearly to non-technical colleagues. Strong leadership and mentoring skills, with a passion for developing teams. A strategic thinker with the ability to define and deliver technology roadmaps. Enthusiastic about introducing innovative technologies to improve business performance. The Benefits Competitive salary package. Office-based role with flexibility for remote working. Opportunity to make a significant impact within a stable and forward-looking organisation. Interested? Please Click Apply Now! Senior IT Technician / IT Manager - Manchester City Centre - £40-50K
02/10/2025
Full time
Senior IT Technician / IT Manager - Manchester City Centre - £40-50K Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced Senior IT Technician / IT Manager to join their central office team in Manchester City Centre. This is a fantastic opportunity for a motivated IT professional to take on a role with both leadership and strategic responsibility. Key Responsibilities Lead and manage the internal IT team, supporting staff at HQ and over 100 remote branches across the UK. Work closely with business stakeholders to deliver technical solutions aligned with wider objectives. Play a strategic role in shaping the infrastructure and technology roadmap. Mentor and develop IT team members to support their professional growth. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain current, secure, and effective. Report on IT performance metrics at monthly meetings and drive improvement initiatives. Assist with IT budget planning, monitoring, and approvals. Manage internal IT projects, ensuring smooth delivery and regular stakeholder updates. Identify and manage IT-related risks across the organisation. Technical Skills Required 3-5 years' experience managing IT teams. Hands-on experience with VMware ESXi. Experience working with external suppliers (MSPs, outsourced developers, data centres). Proficiency with Microsoft technologies: Exchange, Active Directory, and Office Suite. Firewall configuration and maintenance skills. Beneficial Knowledge Microsoft development technologies (C#, .NET). SQL Server, including T-SQL. Cortex XDR antivirus. Omnissa Horizon. Veeam Data Backup. VLANs, DNS, and networking. IIS and related web technologies. Ideal Candidate A confident communicator able to explain technical concepts clearly to non-technical colleagues. Strong leadership and mentoring skills, with a passion for developing teams. A strategic thinker with the ability to define and deliver technology roadmaps. Enthusiastic about introducing innovative technologies to improve business performance. The Benefits Competitive salary package. Office-based role with flexibility for remote working. Opportunity to make a significant impact within a stable and forward-looking organisation. Interested? Please Click Apply Now! Senior IT Technician / IT Manager - Manchester City Centre - £40-50K
Akkodis
Service Designer - Consultant
Akkodis Manchester, Lancashire
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
28/08/2025
Full time
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Network Engineer
IT Jobs Manchester
Network Engineer – Retail Telephony / SD-WAN Project Duration: 16–20 weeks (target start week commencing 23 June 2025) We are looking for a Network Engineer to support one of our projects kicking off imminently to install new headsets in our store estate. The role required needs to cover the below: Good Knowledge of Networks, TCP/IP, DNS, DHCP, QOS. A good understanding of Firewalls. Knowledge of SIP, RTP, VOIP Protocols and Telephony concepts. Experience interrogating switches (Netgear) Experience with Network Management Portals (Fortinet) or other, training can be provided Comfortable working in a Network Environment that is in Mid Migration and able to understand both. Knowledge of Cisco and Allied Telesis technologies, SDWAN etc Good Verbal & Communication skillsLocation: South Manchester (Hybrid – 2-3 days on-site, remainder remote) Engagement: Day-rate contract; outside IR35 expected but final status TBC Background - Our client is rolling out a cloud-hosted telephony solution headsets across 400 + sites this summer. You’ll be the network SME who keeps every cut-over running smoothly while the in-house teams focus on a parallel SD-WAN migration from a legacy Claranet estate. When installs are quiet you’ll support the SD-WAN project work. What you’ll do Provide remote Tier-3 support to field engineers installing the headset solution into sites; perform switch-port checks, packet traces and firewall rule reviews in real time. Tune network services (TCP/IP, DNS, DHCP, QoS) to guarantee SIP/RTP voice quality. Administer and interrogate Netgear switches plus Fortinet (or similar) management portals; document standard configs for 400+ sites Troubleshoot across mixed environments (legacy MPLS & new SD-WAN); liaise with third-party NOCs. Feed concise status updates into the project manager and wider delivery team; act on your own initiative when answers aren’t immediately at hand.Core Skill Detail Networking fundamentals Deep knowledge of Layer 2/3, TCP/IP, DNS, DHCP, QoSVoice & telephonySIP, RTP, VoIP concepts; real-time traffic optimisationSecurity Working understanding of firewalls and rule-set troubleshootingSwitching Confident with Netgear CLI/GUI interrogation & port configurationNMS portals Fortinet or comparable platform (training available) Multi-vendor know-how Cisco, Allied Telesis, SD-WAN technologiesSoft skills Clear communicator, self-sufficient, comfortable in fast-moving project teamsNice to have Experience supporting large-scale retail roll-outs (300 +sites). Script/automation chops (Python, Ansible) to accelerate repetitive tasks
01/06/2025
Network Engineer – Retail Telephony / SD-WAN Project Duration: 16–20 weeks (target start week commencing 23 June 2025) We are looking for a Network Engineer to support one of our projects kicking off imminently to install new headsets in our store estate. The role required needs to cover the below: Good Knowledge of Networks, TCP/IP, DNS, DHCP, QOS. A good understanding of Firewalls. Knowledge of SIP, RTP, VOIP Protocols and Telephony concepts. Experience interrogating switches (Netgear) Experience with Network Management Portals (Fortinet) or other, training can be provided Comfortable working in a Network Environment that is in Mid Migration and able to understand both. Knowledge of Cisco and Allied Telesis technologies, SDWAN etc Good Verbal & Communication skillsLocation: South Manchester (Hybrid – 2-3 days on-site, remainder remote) Engagement: Day-rate contract; outside IR35 expected but final status TBC Background - Our client is rolling out a cloud-hosted telephony solution headsets across 400 + sites this summer. You’ll be the network SME who keeps every cut-over running smoothly while the in-house teams focus on a parallel SD-WAN migration from a legacy Claranet estate. When installs are quiet you’ll support the SD-WAN project work. What you’ll do Provide remote Tier-3 support to field engineers installing the headset solution into sites; perform switch-port checks, packet traces and firewall rule reviews in real time. Tune network services (TCP/IP, DNS, DHCP, QoS) to guarantee SIP/RTP voice quality. Administer and interrogate Netgear switches plus Fortinet (or similar) management portals; document standard configs for 400+ sites Troubleshoot across mixed environments (legacy MPLS & new SD-WAN); liaise with third-party NOCs. Feed concise status updates into the project manager and wider delivery team; act on your own initiative when answers aren’t immediately at hand.Core Skill Detail Networking fundamentals Deep knowledge of Layer 2/3, TCP/IP, DNS, DHCP, QoSVoice & telephonySIP, RTP, VoIP concepts; real-time traffic optimisationSecurity Working understanding of firewalls and rule-set troubleshootingSwitching Confident with Netgear CLI/GUI interrogation & port configurationNMS portals Fortinet or comparable platform (training available) Multi-vendor know-how Cisco, Allied Telesis, SD-WAN technologiesSoft skills Clear communicator, self-sufficient, comfortable in fast-moving project teamsNice to have Experience supporting large-scale retail roll-outs (300 +sites). Script/automation chops (Python, Ansible) to accelerate repetitive tasks
Sopra Steria
Catalogue Management Partner
Sopra Steria
Are you passionate about outstanding service delivery? Are looking to open a door into the world of Procurement with a substantial ladder for progression? Representing NHS SBS as a Catalogue Management Partner, you will provide front line service management of our clients eCommerce catalogues across a variety of systems. Reporting directly to the Transactional Procurement Systems Manager, operating within a key function to manage Supplier catalogues on behalf of SBS clients, you will be collaborating closely with a wide range of internal and external partners to supporting the smooth management of the end to end Purchase to pay process. If you love being analytical and have a desire to work with partners to deliver the right outcome first time, this is the role for you! What you will doing: Working with existing clients and their supply chain to lead on the accuracy of catalogues held within the catalogue management system on an ad hoc basis. Undertaking quarterly reviews of client catalogues to ensure accuracy, regulate usage and suggest ways of optimising catalogues for our client base. Removing barriers to new order placement with supplier and internal teams to deliver Catalogue Management solutions to clients. Collaborating with wider teams to ensure that all customer requirements are delivered to a high standard. Pro-actively engaging with Finance and Accounting colleagues to support prevention of issues, and engage with process improvement activities across the P2P process. Actively managing and reporting on own workload to ensure delivery of customer requirements. Handling client and supplier queries, including call handling, to resolve issues quickly and accurately. What you will bring: Experience of using P2P / eCommerce systems in a large scale environment. A proven track record to deliver quickly and accurately to customers across a high volume of requests. A high level of organisational skills, effective time-management and a proactive approach to delivery. Ability to use knowledge, judgement, and technical skills to quickly and competently manage incoming queries. Excellent communication and interpersonal skills, able to work with collaborators at a variety of levels. Ability to analyse data to target opportunities to optimise catalogues for key partners It would be great if you had: Procurement experience Sector experience (NHS/Public Sector) Knowledge and experience of P2P / eProcurement systems (ideally Oracle / GHX Nexus / Powergate). If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Anywhere Security Clearance Level: BPSS Internal Recruiter: Daniel Salary: up to £20,457 per annum (depending upon experience and development needs) Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey? We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
24/09/2022
Full time
Are you passionate about outstanding service delivery? Are looking to open a door into the world of Procurement with a substantial ladder for progression? Representing NHS SBS as a Catalogue Management Partner, you will provide front line service management of our clients eCommerce catalogues across a variety of systems. Reporting directly to the Transactional Procurement Systems Manager, operating within a key function to manage Supplier catalogues on behalf of SBS clients, you will be collaborating closely with a wide range of internal and external partners to supporting the smooth management of the end to end Purchase to pay process. If you love being analytical and have a desire to work with partners to deliver the right outcome first time, this is the role for you! What you will doing: Working with existing clients and their supply chain to lead on the accuracy of catalogues held within the catalogue management system on an ad hoc basis. Undertaking quarterly reviews of client catalogues to ensure accuracy, regulate usage and suggest ways of optimising catalogues for our client base. Removing barriers to new order placement with supplier and internal teams to deliver Catalogue Management solutions to clients. Collaborating with wider teams to ensure that all customer requirements are delivered to a high standard. Pro-actively engaging with Finance and Accounting colleagues to support prevention of issues, and engage with process improvement activities across the P2P process. Actively managing and reporting on own workload to ensure delivery of customer requirements. Handling client and supplier queries, including call handling, to resolve issues quickly and accurately. What you will bring: Experience of using P2P / eCommerce systems in a large scale environment. A proven track record to deliver quickly and accurately to customers across a high volume of requests. A high level of organisational skills, effective time-management and a proactive approach to delivery. Ability to use knowledge, judgement, and technical skills to quickly and competently manage incoming queries. Excellent communication and interpersonal skills, able to work with collaborators at a variety of levels. Ability to analyse data to target opportunities to optimise catalogues for key partners It would be great if you had: Procurement experience Sector experience (NHS/Public Sector) Knowledge and experience of P2P / eProcurement systems (ideally Oracle / GHX Nexus / Powergate). If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Anywhere Security Clearance Level: BPSS Internal Recruiter: Daniel Salary: up to £20,457 per annum (depending upon experience and development needs) Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey? We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
CapGemini
Agile Coach - Management Consultant - Digital Factory - Glasgow
CapGemini
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As an Agile Coach, you'll: Work with project teams to analyse current systems and processes, then design a strategy for the adoption of agile best practices across an organisation or portfolio Guide teams to help them stay on track with agile techniques and ceremonies, fine-tuning approaches as needed to ensure the overall strategy is being met Lead agile workshops for both development and functional teams, as well as key stakeholders Promote and advocate a culture of continuous improvement, setting goals and milestones and being accountable for them Drive cultural change by championing an agile mindset and ensure the organisation is at the forefront of industry best practices Facilitate learning and development through individual and team coaching Coach senior management in agile practices to ensure adoption of best practices from top-down Effectively communicate agile principles, scrum practices and the overall target operating model across an organisation Champion the use of effective metrics and other objective measures across cross-functional teams Undertake daily follow-ups with individual team members to ensure projects are on track and goals are being met Keep an objective perspective on issues and troubleshoots by applying agile principles Support teams in determining the resource allocation and specific roles to maintain agile practices and ensure smooth project delivery Foster a culture of collaboration with other agile coaches, and building a network with other agile champions across the organisation Skills you will need: Proven experience as an Agile coach in a team or organisation that has been applying agile principles, practices, and theory Understanding and experience of widely accepted successful agile techniques Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency and measuring success Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach Experience with agile project management tools such as Team Foundation Server or the Atlassian suite of products such as Jira, Confluence Experience of mentoring colleagues Knowledge of business requirements prioritisation techniques Ability to lead a team of resources across multiple sites, whilst building solid business relationships Excellent written, verbal and interpersonal skills; must be capable of focusing and maintaining project direction and be able to lead and motivate a team of specialist technical and/or business resources, as well as management of senior stakeholders Experience of managing projects with business and technology deliverables and / or changes involving external third-party providers Ability to communicate effectively within a team, across teams and in larger communities of practice Experience of facilitating difficult discussions and agile ceremonies Assertiveness, to ensure that Agile principles are adhered to while being pragmatic about practices Enthusiasm, to be a source of motivation for individuals and teams and able to lead teams to self-organisation A strong sense of personal continuous improvement - be growing your skill sets, learning new tools or sharing techniques across a community We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role As an Agile Coach you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Digital Business Analyst Consultant community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Digital Business Analyst Consultants and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training..... click apply for full job details
24/09/2022
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As an Agile Coach, you'll: Work with project teams to analyse current systems and processes, then design a strategy for the adoption of agile best practices across an organisation or portfolio Guide teams to help them stay on track with agile techniques and ceremonies, fine-tuning approaches as needed to ensure the overall strategy is being met Lead agile workshops for both development and functional teams, as well as key stakeholders Promote and advocate a culture of continuous improvement, setting goals and milestones and being accountable for them Drive cultural change by championing an agile mindset and ensure the organisation is at the forefront of industry best practices Facilitate learning and development through individual and team coaching Coach senior management in agile practices to ensure adoption of best practices from top-down Effectively communicate agile principles, scrum practices and the overall target operating model across an organisation Champion the use of effective metrics and other objective measures across cross-functional teams Undertake daily follow-ups with individual team members to ensure projects are on track and goals are being met Keep an objective perspective on issues and troubleshoots by applying agile principles Support teams in determining the resource allocation and specific roles to maintain agile practices and ensure smooth project delivery Foster a culture of collaboration with other agile coaches, and building a network with other agile champions across the organisation Skills you will need: Proven experience as an Agile coach in a team or organisation that has been applying agile principles, practices, and theory Understanding and experience of widely accepted successful agile techniques Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency and measuring success Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach Experience with agile project management tools such as Team Foundation Server or the Atlassian suite of products such as Jira, Confluence Experience of mentoring colleagues Knowledge of business requirements prioritisation techniques Ability to lead a team of resources across multiple sites, whilst building solid business relationships Excellent written, verbal and interpersonal skills; must be capable of focusing and maintaining project direction and be able to lead and motivate a team of specialist technical and/or business resources, as well as management of senior stakeholders Experience of managing projects with business and technology deliverables and / or changes involving external third-party providers Ability to communicate effectively within a team, across teams and in larger communities of practice Experience of facilitating difficult discussions and agile ceremonies Assertiveness, to ensure that Agile principles are adhered to while being pragmatic about practices Enthusiasm, to be a source of motivation for individuals and teams and able to lead teams to self-organisation A strong sense of personal continuous improvement - be growing your skill sets, learning new tools or sharing techniques across a community We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role As an Agile Coach you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Digital Business Analyst Consultant community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Digital Business Analyst Consultants and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training..... click apply for full job details
CapGemini
Scrum Master - Management Consultant - Digital Factory
CapGemini
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Scrum Master, you'll: Guide teams and organisations on how to use Agile/Scrum practices Assess the Agile Maturity of teams and organisations and coach them to higher levels of maturity, at a pace that is sustainable and comfortable Identify and support the scrum team and stakeholders in dealing with blockers and impediments Build a trusting and safe environment where problems can be raised with an emphasis on problem-solving and continual learning Assist with internal and external communication, improving transparency and information flow Support and educate the Product Owner, especially on refining and maintaining the product backlog Provide support to the team using a servant leadership style whenever possible and leading by example Facilitate reviews, retrospectives, daily stand ups and planning meetings Foster a culture of collaboration with other scrum masters, and building a network with other agile champions across the organisation Put into practice agile values and principles from the Agile Manifesto. Contribute to the further growth and expertise of Digital Factory and the Business Technology unit within Capgemini Invent through business and practice development activities (E.g. Enhancing learning and development materials, publishing thought leadership articles and mentoring others) Skills you'll need: Proven experience in undertaking the Scrum Master role in a team that has been applying Scrum principles, practices, and theory Experience in delivery of multi-disciplinary projects and working in cross-functional teams Experience of Agile project management tools such as Team Foundation Server or the Atlassian suite of products such as Jira, Confluence Understanding and experience of widely accepted successful Agile techniques Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency and measuring success Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach Excellent communication skills with the ability to connect and engage across multiple teams, business units and organisations at multiple levels of seniority Previous experience of mentoring colleagues Knowledge of business requirements prioritisation techniques Ability to lead a team of resources across multiple sites, whilst building solid business relationships Excellent written, verbal and interpersonal skills; must be capable of focusing and maintaining project direction and be able to lead and motivate a team of specialist technical and/or business resources, as well as management of stakeholders Experience of managing projects with business and technology deliverables and / or changes involving external third-party providers We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a Scrum Master, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Scrum Master community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Scrum Masters and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact..... click apply for full job details
24/09/2022
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Scrum Master, you'll: Guide teams and organisations on how to use Agile/Scrum practices Assess the Agile Maturity of teams and organisations and coach them to higher levels of maturity, at a pace that is sustainable and comfortable Identify and support the scrum team and stakeholders in dealing with blockers and impediments Build a trusting and safe environment where problems can be raised with an emphasis on problem-solving and continual learning Assist with internal and external communication, improving transparency and information flow Support and educate the Product Owner, especially on refining and maintaining the product backlog Provide support to the team using a servant leadership style whenever possible and leading by example Facilitate reviews, retrospectives, daily stand ups and planning meetings Foster a culture of collaboration with other scrum masters, and building a network with other agile champions across the organisation Put into practice agile values and principles from the Agile Manifesto. Contribute to the further growth and expertise of Digital Factory and the Business Technology unit within Capgemini Invent through business and practice development activities (E.g. Enhancing learning and development materials, publishing thought leadership articles and mentoring others) Skills you'll need: Proven experience in undertaking the Scrum Master role in a team that has been applying Scrum principles, practices, and theory Experience in delivery of multi-disciplinary projects and working in cross-functional teams Experience of Agile project management tools such as Team Foundation Server or the Atlassian suite of products such as Jira, Confluence Understanding and experience of widely accepted successful Agile techniques Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency and measuring success Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach Excellent communication skills with the ability to connect and engage across multiple teams, business units and organisations at multiple levels of seniority Previous experience of mentoring colleagues Knowledge of business requirements prioritisation techniques Ability to lead a team of resources across multiple sites, whilst building solid business relationships Excellent written, verbal and interpersonal skills; must be capable of focusing and maintaining project direction and be able to lead and motivate a team of specialist technical and/or business resources, as well as management of stakeholders Experience of managing projects with business and technology deliverables and / or changes involving external third-party providers We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a Scrum Master, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Scrum Master community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Scrum Masters and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact..... click apply for full job details
Accenture
SAP Programme Manager / HCM / SuccessFactors
Accenture
SAP Programme Manager / HCM / SuccessFactors Location: London, Reading, Birmingham, Manchester or Edinburgh Competitive Salary & Package (Dependent on Experience) Career Level: Recruiting at the following levels: Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Edenhouse, part of Accenture is an award-winning SAP Platinum Partner, working with the latest SAP technologies and certified to deliver S/4HANA Solutions and cloud innovations. We make sure that everything we produce is of a consistently high quality so that our customers are delighted, and our employees can be proud of where they work. For every service we deliver, we want the name Edenhouse to be a guarantee of excellence, and we want you to be part of that. We recognise that our people are the driving force behind our success, so we invest heavily to ensure they reach their full potential, offering access to the latest technologies as well as certified training and ongoing professional development. At Edenhouse you will always have an opportunity to improve your skills and enhance your career. Providing an unparalleled company culture, we will help you to be the best that you can be. From access to the latest technology, training and accreditation to keep you at the top of your game, through to flexible working to fit your lifestyle and health and well-being initiatives to keep you feeling great, you'll be your best you at Edenhouse. As a team: You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Our SAP capability operates across all Accenture industries and contributes to the success of our clients by taking on responsibility for large, complex and challenging SAP engagements. You could work within: Business Transformation Pre-sales/ Bid management Process Optimisation Application Rationalisation Application Management In our team you will learn: How to provide solutions to real world problems across a variety of industries, whilst referencing past deliveries of end-to-end SAP implementations. Insight into Accenture's integrative operating model by working alongside other parts of our company (Strategy & Consulting, Operations, Interactive) to achieve the best outcome for our clients. As a SAP Programme Manager / HCM / SuccessFactors you will be responsible for: Project Planning, Project risk & Issue management for the delivery of SAP HCM products Management of the technical analysis and documentation of integrated systems Provide expert advice on SAP functionality, change management and other advisory services Suggest solutions to customer based on leading practice Provide guidance on test plans and end-user documentation Stakeholder management & management of Client expectations Show more Show less Qualifications We are looking for experience in the following skills: Strong experience in SAP Project delivery through the full project lifecycle (Analyse thru Deployment) The ability to implement a team culture and communicate effectively with people at all levels. Background in an SAP functional domain with hands on delivery experience is highly desirable The ability to develop enduring relationships of mutual trust with people. The ability to manage programme risks and issues. Strong experience managing SAP delivery teams, design teams, build teams, test teams Understanding of similar competitor SAP providers (i.e. Salesforce, Oracle, Workday) is beneficial Implementation and delivery experience, which should include at least 3 full project lifecycles Set yourself apart: By demonstrating your experience with any of the following: Proven success in contributing within a team environment Demonstrated leadership skills Proven ability to work creatively and analytically in a problem-solving environment Onshore, client-facing experience across a variety of industries Hands-on delivery in major IT Transformation Programmes What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 31/05/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations Birmingham,Edinburgh,London,Manchester,Reading
24/09/2022
Full time
SAP Programme Manager / HCM / SuccessFactors Location: London, Reading, Birmingham, Manchester or Edinburgh Competitive Salary & Package (Dependent on Experience) Career Level: Recruiting at the following levels: Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Edenhouse, part of Accenture is an award-winning SAP Platinum Partner, working with the latest SAP technologies and certified to deliver S/4HANA Solutions and cloud innovations. We make sure that everything we produce is of a consistently high quality so that our customers are delighted, and our employees can be proud of where they work. For every service we deliver, we want the name Edenhouse to be a guarantee of excellence, and we want you to be part of that. We recognise that our people are the driving force behind our success, so we invest heavily to ensure they reach their full potential, offering access to the latest technologies as well as certified training and ongoing professional development. At Edenhouse you will always have an opportunity to improve your skills and enhance your career. Providing an unparalleled company culture, we will help you to be the best that you can be. From access to the latest technology, training and accreditation to keep you at the top of your game, through to flexible working to fit your lifestyle and health and well-being initiatives to keep you feeling great, you'll be your best you at Edenhouse. As a team: You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Our SAP capability operates across all Accenture industries and contributes to the success of our clients by taking on responsibility for large, complex and challenging SAP engagements. You could work within: Business Transformation Pre-sales/ Bid management Process Optimisation Application Rationalisation Application Management In our team you will learn: How to provide solutions to real world problems across a variety of industries, whilst referencing past deliveries of end-to-end SAP implementations. Insight into Accenture's integrative operating model by working alongside other parts of our company (Strategy & Consulting, Operations, Interactive) to achieve the best outcome for our clients. As a SAP Programme Manager / HCM / SuccessFactors you will be responsible for: Project Planning, Project risk & Issue management for the delivery of SAP HCM products Management of the technical analysis and documentation of integrated systems Provide expert advice on SAP functionality, change management and other advisory services Suggest solutions to customer based on leading practice Provide guidance on test plans and end-user documentation Stakeholder management & management of Client expectations Show more Show less Qualifications We are looking for experience in the following skills: Strong experience in SAP Project delivery through the full project lifecycle (Analyse thru Deployment) The ability to implement a team culture and communicate effectively with people at all levels. Background in an SAP functional domain with hands on delivery experience is highly desirable The ability to develop enduring relationships of mutual trust with people. The ability to manage programme risks and issues. Strong experience managing SAP delivery teams, design teams, build teams, test teams Understanding of similar competitor SAP providers (i.e. Salesforce, Oracle, Workday) is beneficial Implementation and delivery experience, which should include at least 3 full project lifecycles Set yourself apart: By demonstrating your experience with any of the following: Proven success in contributing within a team environment Demonstrated leadership skills Proven ability to work creatively and analytically in a problem-solving environment Onshore, client-facing experience across a variety of industries Hands-on delivery in major IT Transformation Programmes What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 31/05/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations Birmingham,Edinburgh,London,Manchester,Reading

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