CRM Consultant Salary: £45,000 Hybrid Coventry Full-time (37.5 hours) Make technology work for organisations that make a difference. Our client is a specialist consultancy helping organisations get real, long-term value from their technology. They are expanding their CRM team and looking for someone who can blend technical thinking with analytical rigour and strong client-facing skills. If you enjoy solving complex process problems, designing elegant CRM solutions, and guiding clients through change, youll fit right in. The Role Youll join their dedicated CRM team, working across the full implementation lifecycle discovery, design, configuration, testing, training and ongoing support. Youll act as the central point of contact for clients, ensuring each project feels clear, well-managed and in safe hands. Youll be responsible for: Leading CRM implementation projects from discovery to roll-out. Acting as the primary client-facing representative throughout the project. Interviewing client teams and mapping their processes, requirements and data. Translating real-world needs into CRM functionality and improved processes. Designing CRM solutions and related tools to meet client goals. Supporting data audits, transformation and migrations. Configuring CRM platforms and contributing to solution design. Delivering training and producing clear, user-friendly documentation. Reporting progress, risks and budget usage to your line manager. Owning client relationships alongside the wider CRM team. Youll typically work across multiple projects at once, collaborating closely with CRM consultants, developers and client stakeholders to deliver smooth transitions to new systems. What Youll Need Core skills Ability to understand, document and challenge client processes. Confidence leading projects and giving clients clarity on direction and progress. Strong analytical problem-solving in complex or unfamiliar domains. Ability to map requirements to CRM capabilities and design robust solutions. Understanding of data structures and the implications for user workflows. Accuracy, attention to detail and solid self-management skills. Collaborative mindset giving and receiving feedback openly. Excellent communication skills in British English, written and verbal. Strong numeric/spreadsheet ability (Excel/Google Sheets). Curiosity, eagerness to learn and a proactive work ethic. If you dont meet every requirement but believe youd excel with support, we still want to hear from you. We invest in developing great people. Desirable CRM experience in the charity/non-profit sector. Data auditing/analysis experience. Client-facing consulting or project management. Hands-on CRM configuration experience. What We Offer £45,000 salary, depending on experience. 7 weeks paid holiday. Very flexible working patterns, as long as core collaboration hours are covered. A modern, powerful MacBook plus everything you need for a productive setup at home or in the office. Hybrid working with minimum two days per week in the Coventry office (more during probation). A supportive, close-knit team that values high-quality work and meaningful impact. If this sounds like you, please send your application to Gary Simpson JBRP1_UKTJ
07/12/2025
Full time
CRM Consultant Salary: £45,000 Hybrid Coventry Full-time (37.5 hours) Make technology work for organisations that make a difference. Our client is a specialist consultancy helping organisations get real, long-term value from their technology. They are expanding their CRM team and looking for someone who can blend technical thinking with analytical rigour and strong client-facing skills. If you enjoy solving complex process problems, designing elegant CRM solutions, and guiding clients through change, youll fit right in. The Role Youll join their dedicated CRM team, working across the full implementation lifecycle discovery, design, configuration, testing, training and ongoing support. Youll act as the central point of contact for clients, ensuring each project feels clear, well-managed and in safe hands. Youll be responsible for: Leading CRM implementation projects from discovery to roll-out. Acting as the primary client-facing representative throughout the project. Interviewing client teams and mapping their processes, requirements and data. Translating real-world needs into CRM functionality and improved processes. Designing CRM solutions and related tools to meet client goals. Supporting data audits, transformation and migrations. Configuring CRM platforms and contributing to solution design. Delivering training and producing clear, user-friendly documentation. Reporting progress, risks and budget usage to your line manager. Owning client relationships alongside the wider CRM team. Youll typically work across multiple projects at once, collaborating closely with CRM consultants, developers and client stakeholders to deliver smooth transitions to new systems. What Youll Need Core skills Ability to understand, document and challenge client processes. Confidence leading projects and giving clients clarity on direction and progress. Strong analytical problem-solving in complex or unfamiliar domains. Ability to map requirements to CRM capabilities and design robust solutions. Understanding of data structures and the implications for user workflows. Accuracy, attention to detail and solid self-management skills. Collaborative mindset giving and receiving feedback openly. Excellent communication skills in British English, written and verbal. Strong numeric/spreadsheet ability (Excel/Google Sheets). Curiosity, eagerness to learn and a proactive work ethic. If you dont meet every requirement but believe youd excel with support, we still want to hear from you. We invest in developing great people. Desirable CRM experience in the charity/non-profit sector. Data auditing/analysis experience. Client-facing consulting or project management. Hands-on CRM configuration experience. What We Offer £45,000 salary, depending on experience. 7 weeks paid holiday. Very flexible working patterns, as long as core collaboration hours are covered. A modern, powerful MacBook plus everything you need for a productive setup at home or in the office. Hybrid working with minimum two days per week in the Coventry office (more during probation). A supportive, close-knit team that values high-quality work and meaningful impact. If this sounds like you, please send your application to Gary Simpson JBRP1_UKTJ
Configuration Management is pivotal to MBDA's success in developing and delivering engineered products to our customers and frontline users. Through the controlled application and compliance of processes, we give our programmes confidence and assurance in all products that we produce. Salary: Circa £55,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are seeking an experienced Configuration professional to actively lead the application of Configuration Management processes across MBDAs prestigious product portfolio. Your ability to build networks and foster strong relationships with our business programmes will enable you to deliver outstanding governance of our Configuration Management processes whilst contributing towards the overall success of our business programmes. As a Configuration Manager, you will confidently establish yourself within your designated programme to provide strategic direction and deliver technical application of Configuration Management principles throughout the lifecycle of the product. What we're looking for from you: Highly experienced within a Configuration Management discipline. Extensive knowledge of Configuration Management principles, processes and standards, both nationally and internationally. A technical understanding of complex weapon systems or other defence systems being desirable. Strong technical appreciation of engineering business networks and associated stakeholder relationships across the product lifecycle. Highly developed communication skills; ability to lead through technical challenges with confidence and assertion. Outstanding networking skills with an ability to build and maintain critical stakeholder relationships. An ability to plan, lead and deliver technical Configuration Management activities. Proven ability to successfully influence and negotiate at all levels, without compromising relationships. Whilst not essential, an operational knowledge of Def Stan 05-57, ISO10007 or EN9100 would be beneficial. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
07/12/2025
Full time
Configuration Management is pivotal to MBDA's success in developing and delivering engineered products to our customers and frontline users. Through the controlled application and compliance of processes, we give our programmes confidence and assurance in all products that we produce. Salary: Circa £55,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are seeking an experienced Configuration professional to actively lead the application of Configuration Management processes across MBDAs prestigious product portfolio. Your ability to build networks and foster strong relationships with our business programmes will enable you to deliver outstanding governance of our Configuration Management processes whilst contributing towards the overall success of our business programmes. As a Configuration Manager, you will confidently establish yourself within your designated programme to provide strategic direction and deliver technical application of Configuration Management principles throughout the lifecycle of the product. What we're looking for from you: Highly experienced within a Configuration Management discipline. Extensive knowledge of Configuration Management principles, processes and standards, both nationally and internationally. A technical understanding of complex weapon systems or other defence systems being desirable. Strong technical appreciation of engineering business networks and associated stakeholder relationships across the product lifecycle. Highly developed communication skills; ability to lead through technical challenges with confidence and assertion. Outstanding networking skills with an ability to build and maintain critical stakeholder relationships. An ability to plan, lead and deliver technical Configuration Management activities. Proven ability to successfully influence and negotiate at all levels, without compromising relationships. Whilst not essential, an operational knowledge of Def Stan 05-57, ISO10007 or EN9100 would be beneficial. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
Asset Manager Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key Responsibilities Product Catalogue & Asset Management Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data. Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets. Maintain the accuracy and completeness of all asset and service records used on the NRTS programme. Obsolescence and Configuration Processes Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures. Identify and manage risks relating to asset end-of-life and end-of-support. Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant. Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using and recording gold configurations Track configuration changes on Network Assets Information Governance and Data Quality Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency. Implement data quality routines, metrics, and controls to proactively identify and resolve data issues. Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly. Ensure data management processes meet governance standards and audit requirements. Analytics and Reporting Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status. Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility. Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework. Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports and insights in Qlik Sense (or similar BI tools). Stakeholder Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing priorities. Strong communicator, able to engage and influence technical and business stakeholders. Able to work under pressure and deliver to tight deadlines. Committed to continuous improvement and maintaining data excellence. What do we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values differences, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Car Allowance Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed JBRP1_UKTJ
07/12/2025
Full time
Asset Manager Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key Responsibilities Product Catalogue & Asset Management Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data. Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets. Maintain the accuracy and completeness of all asset and service records used on the NRTS programme. Obsolescence and Configuration Processes Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures. Identify and manage risks relating to asset end-of-life and end-of-support. Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant. Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using and recording gold configurations Track configuration changes on Network Assets Information Governance and Data Quality Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency. Implement data quality routines, metrics, and controls to proactively identify and resolve data issues. Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly. Ensure data management processes meet governance standards and audit requirements. Analytics and Reporting Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status. Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility. Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework. Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports and insights in Qlik Sense (or similar BI tools). Stakeholder Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing priorities. Strong communicator, able to engage and influence technical and business stakeholders. Able to work under pressure and deliver to tight deadlines. Committed to continuous improvement and maintaining data excellence. What do we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values differences, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Car Allowance Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed JBRP1_UKTJ
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for job seekers and companies around the world to find a perfect match, in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job-tech platform. Your benefits Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Pension contribution up to 10% Training and development opportunities Cycle to work scheme In house Barista Hybrid working model Volunteering days and you can bring your dog to the office! Job Description We are looking for a personwho will take ownership and support us in implementing andmaintainingweb and mobile analytics foralarge international job tech platform, with over 50 million visits each month, to deliver the best user experiences and personalisation for job seekers. The fit: Are you an individualwhocancoach and mentorother people to be their best? Do you want to steer your team towardsbest inusingstate-of-the-arttechnologies,and delivering high-end, award-winning products? Do you like to work in a dynamic, active environment and haveownershipofhow it is builtandoperated? Are you a team player who wants to share ideas and expand your knowledge whilstinfluencingpeople andengineeringculture? Would you like to work in aproduct-drivenanduser-firstapproachenvironment,deliveringbest-in-classanalytics tracking forweb andmobileproducts to the world? Ifyouveanswered yes to the above this role is for you. Your Work: Coding, QA and configuration of analytics tracking code. Implement TMS (Tealium IQ, Adobe Analytics, GTM and Adobe Dynamic Tag Manager) changes. Integrate data sources via web and REST APIs. Data pipping and modelling using SQL, DBT, Airflow, ETL, Data Warehousing, Redshift and Python. Transfer knowledge of the business processes and requirements to the development teams. Collaborate with Product, Marketing and Development teams to collect business requirements and translate them into effective tracking requirements. Lead tracking initiatives, maintain a holistic view of our web and mobile analytics tracking, and collaborate with other teams to support and deliver OKRs. Be a technical evangelist, constantly learning and researching new technologies to simplify our tech stack and drive outcomes for analytics tracking by coordinating work with other teams across the company to make things happen. This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our users first. Qualifications Proficient in Web Technologies: HTML, CSS, JavaScript, React.js, Next.jsand Node.js whilst you are not going to be coding a full website and its features, we are coding core tracking methods in JavaScript with proper release cycles. E-commerce and mobile applications experience. Considerabledigital experience working onbehaviouraltracking implementations for Adobe and Google Analytics,and marketing tags with GoogleAdWorks, Criteo, Bing, Facebook, Adjust andAdobe Analytics. Strong working knowledgein handling APIs, eventlistenersandJavaScript able to write clean,readableandperformant code. Prior experience in implementing Analytics for native mobile apps, able todemonstrateclear process of providing requirements, QA and sign-off. Additional Information Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. JBRP1_UKTJ
06/12/2025
Full time
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for job seekers and companies around the world to find a perfect match, in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job-tech platform. Your benefits Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Pension contribution up to 10% Training and development opportunities Cycle to work scheme In house Barista Hybrid working model Volunteering days and you can bring your dog to the office! Job Description We are looking for a personwho will take ownership and support us in implementing andmaintainingweb and mobile analytics foralarge international job tech platform, with over 50 million visits each month, to deliver the best user experiences and personalisation for job seekers. The fit: Are you an individualwhocancoach and mentorother people to be their best? Do you want to steer your team towardsbest inusingstate-of-the-arttechnologies,and delivering high-end, award-winning products? Do you like to work in a dynamic, active environment and haveownershipofhow it is builtandoperated? Are you a team player who wants to share ideas and expand your knowledge whilstinfluencingpeople andengineeringculture? Would you like to work in aproduct-drivenanduser-firstapproachenvironment,deliveringbest-in-classanalytics tracking forweb andmobileproducts to the world? Ifyouveanswered yes to the above this role is for you. Your Work: Coding, QA and configuration of analytics tracking code. Implement TMS (Tealium IQ, Adobe Analytics, GTM and Adobe Dynamic Tag Manager) changes. Integrate data sources via web and REST APIs. Data pipping and modelling using SQL, DBT, Airflow, ETL, Data Warehousing, Redshift and Python. Transfer knowledge of the business processes and requirements to the development teams. Collaborate with Product, Marketing and Development teams to collect business requirements and translate them into effective tracking requirements. Lead tracking initiatives, maintain a holistic view of our web and mobile analytics tracking, and collaborate with other teams to support and deliver OKRs. Be a technical evangelist, constantly learning and researching new technologies to simplify our tech stack and drive outcomes for analytics tracking by coordinating work with other teams across the company to make things happen. This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our users first. Qualifications Proficient in Web Technologies: HTML, CSS, JavaScript, React.js, Next.jsand Node.js whilst you are not going to be coding a full website and its features, we are coding core tracking methods in JavaScript with proper release cycles. E-commerce and mobile applications experience. Considerabledigital experience working onbehaviouraltracking implementations for Adobe and Google Analytics,and marketing tags with GoogleAdWorks, Criteo, Bing, Facebook, Adjust andAdobe Analytics. Strong working knowledgein handling APIs, eventlistenersandJavaScript able to write clean,readableandperformant code. Prior experience in implementing Analytics for native mobile apps, able todemonstrateclear process of providing requirements, QA and sign-off. Additional Information Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. JBRP1_UKTJ
JD for a MuleSoft ArchitectKey responsibilities:Development of API management and microservicesWorking as the Integration Technology Architect on the adoption of Hybrid Integration or an iPaaS solutions with a particular focus on the Mulesoft Anypoint platform that includes API Designer, AP manager, and API studioDefining and delivering the Integration Technology aspects of the projects, including timely production of architectural designs and documentationBeing a key contributor and advocate of Microservice, API Management, process automations, frameworks in projects and programsWorking with Capgemini teams in Switzerland, Europe, and on the global level, on large programs that include multiple technology streams and complex architecture.Communicating the implementation approach and design methodology to the offshore development teamParticipating in a Technical Design Authority to assess and quantify the risks associated with design decisions and communicate these to the relevant parties.End-to-end integration design, build, test support and deployment Contribute own expertise to developing integration solutions.Work with the customer daily using Agile methodology.Technical Design Document capturing MuleSoft functional and nonfunctional details utilizing Integrations design templates; RAML definition for all interfaces.Leads the design and architecture of Integration solutions that are in alignment with policies and standards of the organization while understanding the client environment and unique restrictions that may exist.Conduct Design Walkthroughs, Code Reviews, and Technical Coaching as warranted.Develop and Unit Test MuleSoft Applications checked into the department's code repository and deployed through Continuous Integration toolchain into development & test environments & relying on mUnit framework for validation of thus developed artifacts.Establishing mUnit framework and associated quality assurance processes to support validations of MuleSoft assets developed during the project.Assuring adherence to security, audit compliance, and error handling requirementsActively participate in Agile sprint ceremonies (sprint planning, daily scrum, sprint review / product demo, and sprint retrospective)Resolution of tasks and defects within the project backlogConduct Design Walkthroughs, Code Reviews, and Technical Coaching as warranted.Document and publish artifacts in Anypoint Exchange instance.Create, update, and review the operational Run BookCreate, update, and review the production cutover plan and execute production cutover activities.Create, update, and review the Design and Development of Anypoint Exchange Policies and Configurations Expectations:Professional experience with MulesoftPassion for Integration Cloud technologies and productsExperience as an IT consultant or developer in a customer-facing roleAbility to build productive client relationships, identify and develop opportunities for new business.Proven Distributed Delivery experience (Off-Shore or On-Shore project delivery)Familiarity with delivery methodologies (e.g. SAFe, Agile, Waterfall) and application lifecycle managementAbility to understand business and IT department requirements.Strong communication and presentation skillsMulesoft Platform Architect or Mulesoft Integration Architect certification is an advantage. Required?Qualifications:Practical experience in MuleSoft API Development, MuleSoft Flow development and MuleSoft cloud hub Demonstrate good proficiency working with the MuleSoft Anypoint PlatformMuleSoft Certified: MuleSoft MCD or MCA certification Knowledge of API-management and micro-services8 to 10+ years hands on experience in integration development, testing and deployment experience.Senior level integration experience as a Senior Mulesoft Developer/Architect+API integration experience. Desired Qualifications:Knowledge of SQL, PL/SQL will be considered an advantage.?Understanding of interface automated testing and troubleshooting.Experience working as a member of a small agile software development team, e.g., participating in planning sessions and interpreting user stories, doing code reviews, pair programming. JBRP1_UKTJ
06/12/2025
Full time
JD for a MuleSoft ArchitectKey responsibilities:Development of API management and microservicesWorking as the Integration Technology Architect on the adoption of Hybrid Integration or an iPaaS solutions with a particular focus on the Mulesoft Anypoint platform that includes API Designer, AP manager, and API studioDefining and delivering the Integration Technology aspects of the projects, including timely production of architectural designs and documentationBeing a key contributor and advocate of Microservice, API Management, process automations, frameworks in projects and programsWorking with Capgemini teams in Switzerland, Europe, and on the global level, on large programs that include multiple technology streams and complex architecture.Communicating the implementation approach and design methodology to the offshore development teamParticipating in a Technical Design Authority to assess and quantify the risks associated with design decisions and communicate these to the relevant parties.End-to-end integration design, build, test support and deployment Contribute own expertise to developing integration solutions.Work with the customer daily using Agile methodology.Technical Design Document capturing MuleSoft functional and nonfunctional details utilizing Integrations design templates; RAML definition for all interfaces.Leads the design and architecture of Integration solutions that are in alignment with policies and standards of the organization while understanding the client environment and unique restrictions that may exist.Conduct Design Walkthroughs, Code Reviews, and Technical Coaching as warranted.Develop and Unit Test MuleSoft Applications checked into the department's code repository and deployed through Continuous Integration toolchain into development & test environments & relying on mUnit framework for validation of thus developed artifacts.Establishing mUnit framework and associated quality assurance processes to support validations of MuleSoft assets developed during the project.Assuring adherence to security, audit compliance, and error handling requirementsActively participate in Agile sprint ceremonies (sprint planning, daily scrum, sprint review / product demo, and sprint retrospective)Resolution of tasks and defects within the project backlogConduct Design Walkthroughs, Code Reviews, and Technical Coaching as warranted.Document and publish artifacts in Anypoint Exchange instance.Create, update, and review the operational Run BookCreate, update, and review the production cutover plan and execute production cutover activities.Create, update, and review the Design and Development of Anypoint Exchange Policies and Configurations Expectations:Professional experience with MulesoftPassion for Integration Cloud technologies and productsExperience as an IT consultant or developer in a customer-facing roleAbility to build productive client relationships, identify and develop opportunities for new business.Proven Distributed Delivery experience (Off-Shore or On-Shore project delivery)Familiarity with delivery methodologies (e.g. SAFe, Agile, Waterfall) and application lifecycle managementAbility to understand business and IT department requirements.Strong communication and presentation skillsMulesoft Platform Architect or Mulesoft Integration Architect certification is an advantage. Required?Qualifications:Practical experience in MuleSoft API Development, MuleSoft Flow development and MuleSoft cloud hub Demonstrate good proficiency working with the MuleSoft Anypoint PlatformMuleSoft Certified: MuleSoft MCD or MCA certification Knowledge of API-management and micro-services8 to 10+ years hands on experience in integration development, testing and deployment experience.Senior level integration experience as a Senior Mulesoft Developer/Architect+API integration experience. Desired Qualifications:Knowledge of SQL, PL/SQL will be considered an advantage.?Understanding of interface automated testing and troubleshooting.Experience working as a member of a small agile software development team, e.g., participating in planning sessions and interpreting user stories, doing code reviews, pair programming. JBRP1_UKTJ
Metering Engineer Clearance required: BPSS Interview process: Tech IV Location: Remote with travel at set milestones. Leads site-level technical coordination for metering deployments Participates to site surveys (so will travel a lot at the beginning) and assessments as OT technical expert (instrumentation + IT/OT integration) Strong specialist in metering technologies, instrumentation, and automation Designs and validates connectivity architecture (PLCs, SCADA, gateways, PME) Oversees configuration, commissioning, and interface validation Ensures cybersecurity compliance with the support of the Cyber SME in the central team Drives robust coms integration Manages site-level documentation, change control, and testing Provides support to xxxx local teams Experience in L&S, sustainability solutions and especially Schneider PME & RA is a plus English speaker Reports to Project managers in each Cluster (by Geo) and the lead architect in the central technical team Detailed job description from the client We are seeking a highly skilled and motivated Technical Engineer to lead the design and deployment of industrial utilities metering solutions across xxxx sites. In this pivotal role, you will be responsible for conducting site assessments, selecting appropriate meters, designing installation plans, and integrating metering systems with OT/IT infrastructure. You will also ensure all solutions comply with international standards. By enabling precise monitoring of energy and resources, you will directly contribute to THE CLIENT's sustainability objectives and drive operational excellence. Key Responsibilities Perform on-site assessments to evaluate infrastructure and feasibility for installing electricity, gas, diesel, water, and wastewater meters, addressing mechanical, electrical, civil considerations, and challenges like complex or limited pipe runs and retrofits. Analyze engineering documentation including process flow diagrams, P&IDs, and electrical single-line diagrams to identify optimal meter technologies, sizes, and installation points. Provide recommendations for metering solutions that adhere to xxxx's standards, including the appropriate selection of meter type, accuracy class, and communication protocols, based on a thorough assessment and consideration of installation complexities, hazardous areas, fluid characteristics, and physical parameters. Design and implement meter connectivity architecture by integrating with PLCs, gateways, SCADA systems, and Schneider PME platforms. Collaborate with site engineering and OT/IT teams to define network requirements and ensure compliance with cybersecurity and OT boundary controls. Provide technical input to OEMs and installation contractors, supporting procurement and commissioning activities. Document 'as-is' and 'to-be' metering configurations, maintaining traceable records of design decisions and lessons learned. Skills and Experience Degree or equivalent in Electrical, Instrumentation, Automation or Control Engineering. Proven experience in industrial utilities metering (electricity, gas, steam, water, wastewater), ideally within pharmaceutical or process manufacturing environments. Strong understanding of flow measurement principles and metering technologies. Deep knowledge of communication protocols including Modbus TCP/RTU, Ethernet/IP, RS-485, and pulse/analog signals. Familiarity with PLCs, gateways, SCADA systems, and PME integration. Ability to interpret technical drawings and produce structured documentation. Excellent communication and stakeholder engagement skills. Training in Hazardous Area Equipment selection and installation fundamentals. Experience with global projects and working knowledge of both local and international standards (e.g. ATEX, CSA). Skilled in handling large datasets, particularly for energy data verification Expected Deliverables Site Assessment Reports with metering gap analysis. Recommended Meter Specifications and Connectivity Designs. Meter Layout Drawings, Maintenance and Calibration guide. Bill of Materials (BoM) for procurement with clear outline of scopes. Technical validation input for cost estimation and vendor quotations. JBRP1_UKTJ
06/12/2025
Full time
Metering Engineer Clearance required: BPSS Interview process: Tech IV Location: Remote with travel at set milestones. Leads site-level technical coordination for metering deployments Participates to site surveys (so will travel a lot at the beginning) and assessments as OT technical expert (instrumentation + IT/OT integration) Strong specialist in metering technologies, instrumentation, and automation Designs and validates connectivity architecture (PLCs, SCADA, gateways, PME) Oversees configuration, commissioning, and interface validation Ensures cybersecurity compliance with the support of the Cyber SME in the central team Drives robust coms integration Manages site-level documentation, change control, and testing Provides support to xxxx local teams Experience in L&S, sustainability solutions and especially Schneider PME & RA is a plus English speaker Reports to Project managers in each Cluster (by Geo) and the lead architect in the central technical team Detailed job description from the client We are seeking a highly skilled and motivated Technical Engineer to lead the design and deployment of industrial utilities metering solutions across xxxx sites. In this pivotal role, you will be responsible for conducting site assessments, selecting appropriate meters, designing installation plans, and integrating metering systems with OT/IT infrastructure. You will also ensure all solutions comply with international standards. By enabling precise monitoring of energy and resources, you will directly contribute to THE CLIENT's sustainability objectives and drive operational excellence. Key Responsibilities Perform on-site assessments to evaluate infrastructure and feasibility for installing electricity, gas, diesel, water, and wastewater meters, addressing mechanical, electrical, civil considerations, and challenges like complex or limited pipe runs and retrofits. Analyze engineering documentation including process flow diagrams, P&IDs, and electrical single-line diagrams to identify optimal meter technologies, sizes, and installation points. Provide recommendations for metering solutions that adhere to xxxx's standards, including the appropriate selection of meter type, accuracy class, and communication protocols, based on a thorough assessment and consideration of installation complexities, hazardous areas, fluid characteristics, and physical parameters. Design and implement meter connectivity architecture by integrating with PLCs, gateways, SCADA systems, and Schneider PME platforms. Collaborate with site engineering and OT/IT teams to define network requirements and ensure compliance with cybersecurity and OT boundary controls. Provide technical input to OEMs and installation contractors, supporting procurement and commissioning activities. Document 'as-is' and 'to-be' metering configurations, maintaining traceable records of design decisions and lessons learned. Skills and Experience Degree or equivalent in Electrical, Instrumentation, Automation or Control Engineering. Proven experience in industrial utilities metering (electricity, gas, steam, water, wastewater), ideally within pharmaceutical or process manufacturing environments. Strong understanding of flow measurement principles and metering technologies. Deep knowledge of communication protocols including Modbus TCP/RTU, Ethernet/IP, RS-485, and pulse/analog signals. Familiarity with PLCs, gateways, SCADA systems, and PME integration. Ability to interpret technical drawings and produce structured documentation. Excellent communication and stakeholder engagement skills. Training in Hazardous Area Equipment selection and installation fundamentals. Experience with global projects and working knowledge of both local and international standards (e.g. ATEX, CSA). Skilled in handling large datasets, particularly for energy data verification Expected Deliverables Site Assessment Reports with metering gap analysis. Recommended Meter Specifications and Connectivity Designs. Meter Layout Drawings, Maintenance and Calibration guide. Bill of Materials (BoM) for procurement with clear outline of scopes. Technical validation input for cost estimation and vendor quotations. JBRP1_UKTJ
Job Title: IT Change Manager (Associate Vice President) Location: London (3 days on-site) Duration: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Rate: Circa £600/Day Join Our Dynamic Team! Are you an experienced IT Change Manager looking for an opportunity to make a significant impact in the banking and finance sector? Our client is on the hunt for a talented Associate Vice President to spearhead their IT change management initiatives. This role offers a unique chance to shape processes that drive operational excellence and compliance across the organisation. Purpose of the Role: As an IT Change Manager, you will lead the planning, coordination, and control of IT changes within the bank's technology landscape. Your expertise will ensure changes are executed with minimal risk and disruption, while adhering to internal controls and regulatory requirements. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations Key Skills: IT Service Management or Change Management roles. Proven track record in managing end-to-end change processes within complex IT environments. Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness. Exposure to DevOps, CI/CD pipelines, and Agile delivery models. Strong understanding of IT infrastructure, applications, and cloud environments. Proficiency in ITSM tools (e.g. ServiceNow). Knowledge of risk assessment methodologies and impact analysis. Ability to interpret metrics and reporting dashboards for continuous improvement. Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage the end-to-end IT change management process including standard, emergency, and major changes to ensure controlled and efficient delivery of change initiatives. Chair Change Advisory Board (CAB) meetings to ensure all proposed changes are properly assessed, approved, and scheduled in alignment with business priorities. Collaborate with technical teams, business units, and risk/compliance functions to evaluate change impact and associated risks, enabling informed decision-making. Ensure changes are implemented within agreed change windows and operational readiness standards to minimize service disruption and maintain business continuity. Compliance & Risk Management Ensure all change activities comply with internal policies, audit requirements, and external regulatory standards (e.g., SOX, PCI-DSS, PRA/FCA) to maintain governance and avoid compliance breaches. Maintain accurate and auditable records of change requests, approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence of change governance and traceability to demonstrate compliance and strengthen organisational controls. Reporting & Continuous Improvement Track and report on change metrics, including volumes, success rates, failure trends, and SLA adherence to provide visibility and inform performance improvement initiatives. Identify opportunities to improve change processes, reduce risk, and enhance automation and efficiency to optimise change management practices and support digital transformation goals. Work closely with DevOps, Release Management, and Configuration Management teams to align change practices with Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT and other IT governance frameworks is a plus. Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) are highly desirable. If you're ready to take your career to the next level and lead impactful change in a reputable banking institution, we want to hear from you! Apply Today and Shape the Future of IT Change Management! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
06/12/2025
Contractor
Job Title: IT Change Manager (Associate Vice President) Location: London (3 days on-site) Duration: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Rate: Circa £600/Day Join Our Dynamic Team! Are you an experienced IT Change Manager looking for an opportunity to make a significant impact in the banking and finance sector? Our client is on the hunt for a talented Associate Vice President to spearhead their IT change management initiatives. This role offers a unique chance to shape processes that drive operational excellence and compliance across the organisation. Purpose of the Role: As an IT Change Manager, you will lead the planning, coordination, and control of IT changes within the bank's technology landscape. Your expertise will ensure changes are executed with minimal risk and disruption, while adhering to internal controls and regulatory requirements. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations Key Skills: IT Service Management or Change Management roles. Proven track record in managing end-to-end change processes within complex IT environments. Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness. Exposure to DevOps, CI/CD pipelines, and Agile delivery models. Strong understanding of IT infrastructure, applications, and cloud environments. Proficiency in ITSM tools (e.g. ServiceNow). Knowledge of risk assessment methodologies and impact analysis. Ability to interpret metrics and reporting dashboards for continuous improvement. Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage the end-to-end IT change management process including standard, emergency, and major changes to ensure controlled and efficient delivery of change initiatives. Chair Change Advisory Board (CAB) meetings to ensure all proposed changes are properly assessed, approved, and scheduled in alignment with business priorities. Collaborate with technical teams, business units, and risk/compliance functions to evaluate change impact and associated risks, enabling informed decision-making. Ensure changes are implemented within agreed change windows and operational readiness standards to minimize service disruption and maintain business continuity. Compliance & Risk Management Ensure all change activities comply with internal policies, audit requirements, and external regulatory standards (e.g., SOX, PCI-DSS, PRA/FCA) to maintain governance and avoid compliance breaches. Maintain accurate and auditable records of change requests, approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence of change governance and traceability to demonstrate compliance and strengthen organisational controls. Reporting & Continuous Improvement Track and report on change metrics, including volumes, success rates, failure trends, and SLA adherence to provide visibility and inform performance improvement initiatives. Identify opportunities to improve change processes, reduce risk, and enhance automation and efficiency to optimise change management practices and support digital transformation goals. Work closely with DevOps, Release Management, and Configuration Management teams to align change practices with Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT and other IT governance frameworks is a plus. Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) are highly desirable. If you're ready to take your career to the next level and lead impactful change in a reputable banking institution, we want to hear from you! Apply Today and Shape the Future of IT Change Management! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
NetSuite Administrator Salary: £65,000-£85,000 DOE Contract: Permanent Location: Clapham Junction (SW London) or Central London Working Pattern: Hybrid - 2 days in the office Join a thriving international organisation as a NetSuite Administrator, where you'll play a pivotal role in supporting global finance operations. This is an exciting opportunity to join a collaborative, forward-thinking business with a vibrant team culture, strong values, and a genuine focus on employee development and wellbeing. The company prides itself on an inclusive global environment where innovation and continuous improvement are encouraged. With modern office facilities, hybrid working options, and regular social events, this is a fantastic place to grow your career. Working across multiple time zones, you'll support international teams and help shape the future of key financial systems. The Role: Reporting to the Finance Administration Manager, you'll be the go-to expert for all things NetSuite Administration - from onboarding and troubleshooting through to designing custom workflows and supporting system enhancements. You'll also use your technical skills to build reports and integrations, and work with SuiteScript to automate business processes. Key Responsibilities: Act as first-line support for finance system users across ERP, Accounts Payable, Travel & Expense, and close management platforms (FloQast, Concur). Manage user access, roles, workflows, and system customisations to keep systems running smoothly. Support new user onboarding and deliver training to build system confidence across teams. Create and maintain user guides and training materials. Monitor and troubleshoot data flows and integrations, resolving discrepancies promptly. Design and implement custom workflows, dashboards, and reports to enhance automation and improve reporting. Contribute to financial systems projects, including upgrades, integrations, and new system implementations. Provide support to global teams and contribute to the business's evolving systems roadmap. About You: Ideally, you will bring: 3+ years' experience as a NetSuite Administrator. NetSuite Administrator Certification. Hands-on experience with NetSuite and Coupa (strongly preferred). Familiarity with tools such as Oracle EPM, FloQast, and Concur (advantageous). Strong understanding of finance processes (GL, AP, AR). Strong Excel skills and experience with ticketing systems (ServiceNow, Jira, FreshService). Experience building reports, integrations, and writing code. Proven experience using SuiteScript for customisation and automation. Experience managing NetSuite implementations (configuration, data migration, user training). Excellent communication, troubleshooting and analytical skills. A collaborative mindset with a proactive, can-do attitude. Desirable: Additional systems certifications (e.g., NetSuite Administrator or similar). What's in it for you? Hybrid working with flexibility and trust. A supportive, values-led international team. Exposure to a wide range of financial systems and cross-functional projects. Access to training and strong career development opportunities. Friendly, inclusive culture with regular social events. Benefits include: 28 days' holiday Pension Cycle to Work scheme Length-of-service rewards Electric car lease Gym discounts If you're a systems-savvy finance professional ready to take the next step in your career, apply today and join a dynamic, future-focused organisation!
05/12/2025
Full time
NetSuite Administrator Salary: £65,000-£85,000 DOE Contract: Permanent Location: Clapham Junction (SW London) or Central London Working Pattern: Hybrid - 2 days in the office Join a thriving international organisation as a NetSuite Administrator, where you'll play a pivotal role in supporting global finance operations. This is an exciting opportunity to join a collaborative, forward-thinking business with a vibrant team culture, strong values, and a genuine focus on employee development and wellbeing. The company prides itself on an inclusive global environment where innovation and continuous improvement are encouraged. With modern office facilities, hybrid working options, and regular social events, this is a fantastic place to grow your career. Working across multiple time zones, you'll support international teams and help shape the future of key financial systems. The Role: Reporting to the Finance Administration Manager, you'll be the go-to expert for all things NetSuite Administration - from onboarding and troubleshooting through to designing custom workflows and supporting system enhancements. You'll also use your technical skills to build reports and integrations, and work with SuiteScript to automate business processes. Key Responsibilities: Act as first-line support for finance system users across ERP, Accounts Payable, Travel & Expense, and close management platforms (FloQast, Concur). Manage user access, roles, workflows, and system customisations to keep systems running smoothly. Support new user onboarding and deliver training to build system confidence across teams. Create and maintain user guides and training materials. Monitor and troubleshoot data flows and integrations, resolving discrepancies promptly. Design and implement custom workflows, dashboards, and reports to enhance automation and improve reporting. Contribute to financial systems projects, including upgrades, integrations, and new system implementations. Provide support to global teams and contribute to the business's evolving systems roadmap. About You: Ideally, you will bring: 3+ years' experience as a NetSuite Administrator. NetSuite Administrator Certification. Hands-on experience with NetSuite and Coupa (strongly preferred). Familiarity with tools such as Oracle EPM, FloQast, and Concur (advantageous). Strong understanding of finance processes (GL, AP, AR). Strong Excel skills and experience with ticketing systems (ServiceNow, Jira, FreshService). Experience building reports, integrations, and writing code. Proven experience using SuiteScript for customisation and automation. Experience managing NetSuite implementations (configuration, data migration, user training). Excellent communication, troubleshooting and analytical skills. A collaborative mindset with a proactive, can-do attitude. Desirable: Additional systems certifications (e.g., NetSuite Administrator or similar). What's in it for you? Hybrid working with flexibility and trust. A supportive, values-led international team. Exposure to a wide range of financial systems and cross-functional projects. Access to training and strong career development opportunities. Friendly, inclusive culture with regular social events. Benefits include: 28 days' holiday Pension Cycle to Work scheme Length-of-service rewards Electric car lease Gym discounts If you're a systems-savvy finance professional ready to take the next step in your career, apply today and join a dynamic, future-focused organisation!
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
05/12/2025
Full time
2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Role Summary We have an excellent opportunity for an experienced AWS Technical Account Manager to join our AWS Services Team and play a key role in supporting our continued growth plans. These plans aim to solidify our position as a leading global Services partner with AWS. Our TAMs contribute significantly to ensuring the success of key enterprise customers, serving as a trusted advisor who helps enterprise customers optimize their use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. Location: Remote, UK. Key Duties and Responsibilities Working in close collaboration with your assigned accounts along with the regional AWS sales leadership and technical team, the core responsibilities of the role include, but not limited to, the following: Develop trusting relationships with your customers, understanding their business needs, technical challenges customers outcomes and business goals Make AWS service improvement recommendations that fit with your customer strategy and architecture Evaluate, analyse and present periodic reviews of operational performance to customers Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning Champion and advocate for customer requirements with AWS (e.g. feature request) Participate in customer requested meetings (onsite or via phone) Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns Work directly with the support team to ensure that customer issues are resolved as expediently as possible Produce and update documentation as required for both internal and customer facing purposes Personal Skills Development An active and contributing member of our internal AWS technical community Build and maintain a strong relationship with partners and internal technical team Keep up-to-date with current and future technologies, products and strategies Build and enhance relationships with peers Continue development of TAM and technical skills Maintain relevant vendor certifications Qualifications and Experience An AWS Technical Account Manager should have the following qualifications and experience: One or more AWS certifications such as AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or AWS Certified DevOps Engineer are required. Knowledge and experience of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Bachelor's degree or equivalent within Information Technology, Computer Science, or related discipline 3+ years of design/ implementation/ operations/ consulting with distributed applications experience 3+ years' experience within a SaaS environment Technical Account Manager position managing or supporting software configurations and translation of client requirements 3+ years' Technical Account Manager experience generating client workflows and alignment within cross-functional departments for a positive client experience 3+ years' experience deploying, configuring, and troubleshooting software or networking equipment Knowledge, Skills, and Characteristics Strong communication skills, both written and verbal, with the ability to build rapport with clients and stakeholders Strong problem-solving skills with a focus on uncovering root causes Efficiently manages priorities both independently and in team environments Demonstrates sound decision-making while balancing multiple priorities Exercises independent judgment and adheres to deadlines and schedules Strong listening skills and the ability to tailor solutions to client requirements Technically minded, continually learning new technologies to support client partner needs Ability to adapt to changing client needs and business environments, demonstrating flexibility and resilience in problem-solving.
05/12/2025
Full time
Role Summary We have an excellent opportunity for an experienced AWS Technical Account Manager to join our AWS Services Team and play a key role in supporting our continued growth plans. These plans aim to solidify our position as a leading global Services partner with AWS. Our TAMs contribute significantly to ensuring the success of key enterprise customers, serving as a trusted advisor who helps enterprise customers optimize their use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. Location: Remote, UK. Key Duties and Responsibilities Working in close collaboration with your assigned accounts along with the regional AWS sales leadership and technical team, the core responsibilities of the role include, but not limited to, the following: Develop trusting relationships with your customers, understanding their business needs, technical challenges customers outcomes and business goals Make AWS service improvement recommendations that fit with your customer strategy and architecture Evaluate, analyse and present periodic reviews of operational performance to customers Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning Champion and advocate for customer requirements with AWS (e.g. feature request) Participate in customer requested meetings (onsite or via phone) Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns Work directly with the support team to ensure that customer issues are resolved as expediently as possible Produce and update documentation as required for both internal and customer facing purposes Personal Skills Development An active and contributing member of our internal AWS technical community Build and maintain a strong relationship with partners and internal technical team Keep up-to-date with current and future technologies, products and strategies Build and enhance relationships with peers Continue development of TAM and technical skills Maintain relevant vendor certifications Qualifications and Experience An AWS Technical Account Manager should have the following qualifications and experience: One or more AWS certifications such as AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or AWS Certified DevOps Engineer are required. Knowledge and experience of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Bachelor's degree or equivalent within Information Technology, Computer Science, or related discipline 3+ years of design/ implementation/ operations/ consulting with distributed applications experience 3+ years' experience within a SaaS environment Technical Account Manager position managing or supporting software configurations and translation of client requirements 3+ years' Technical Account Manager experience generating client workflows and alignment within cross-functional departments for a positive client experience 3+ years' experience deploying, configuring, and troubleshooting software or networking equipment Knowledge, Skills, and Characteristics Strong communication skills, both written and verbal, with the ability to build rapport with clients and stakeholders Strong problem-solving skills with a focus on uncovering root causes Efficiently manages priorities both independently and in team environments Demonstrates sound decision-making while balancing multiple priorities Exercises independent judgment and adheres to deadlines and schedules Strong listening skills and the ability to tailor solutions to client requirements Technically minded, continually learning new technologies to support client partner needs Ability to adapt to changing client needs and business environments, demonstrating flexibility and resilience in problem-solving.
Job Title : Cyber Security Engineer Location: Bridgend, South Wales Salary: £32,000 - £37,000 per annum Job Type: Full Time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity, Comms and Managed Print Solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" The role As a Cyber Security Engineer at Flotek, you will play a pivotal role within our dedicated IT Engineering team. You will be responsible for the delivery and ongoing improvement of robust security solutions, ensuring that every project and operational process meets the Flotek standard for cyber resilience. Your responsibilities will include not only maintaining and exceeding established security benchmarks for our partners for Cyber Essentials and Cyber Essentials+ audits and certifications, but also actively identifying opportunities for process improvement and risk reduction. Collaboration is at the heart of this role-you will work in close partnership with the IT Delivery Manager and IT teams. Your expertise and proactive approach will help shape the future of our cyber security posture, ensuring our partners and internal teams consistently receive exceptional support and protection. Responsibilities: Reporting to the IT Delivery Manager Stay updated on industry trends, threat intelligence and Flotek security technologies Responsible for giving world-class service at all times Responsible for communicating with clients and internal project managers. Responsible for delivering CE, CE+ audits, remediations and certification Lead and support the implementation of security controls, monitoring, and incident response processes. Conduct / facilitate vulnerability assessments, penetration testing, and risk analysis to identify and remediate threats. Maintain and improve security documentation, including policies, procedures, and incident reports. Be part of a team that manages security patching policies and updates Provide technical guidance and training to end users and internal teams on security best practices. Support the installation and configuration of security software and hardware, including firewalls, endpoint protection, and SIEM tools. Ensure compliance with relevant standards and frameworks (e.g., ISO 27001, Cyber Essentials). Mentor and support the growth of aspiring cyber security professionals within the team. Work with 3rdparty security providers to ensure partners technology systems are well protected from security threats and vulnerabilities. What we're looking for: A positive attitude with a can do approach to everything! Excellent communication skills and the ability to explain technical concepts to non-technical audiences. Previous experience in a cyber security or IT security role within a technology-driven business. Experience in Auditing partners IT estates for Cyber Essesntials and Cyber Essentials+ Experience using RMM tools Experience in administering Microsoft Update and 3rdparty patching policies Strong technical ability to diagnose and resolve security incidents efficiently. Experience using security monitoring and incident management tools. Partner-focused mindset to understand and address user and client security needs. Experience in staying educated on IASME certification requirements and changes Excellent organizational skills and the ability to prioritise work effectively. Willingness to travel to partner sites across the UK as needed. Full UK Driving Licence. Desirable to hold current security accreditations e.g.Comptia Security+, CYSA+ Benefits Salary dependent on experience within range of £32,000 - £37,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Candidates with the experience or relevant job titles of Cyber security Engineer, Cyber Engineer, Cyber Auditor, CE Auditor, Cyber Essentials engineer MPS Engineer, Field Engineer, IT Engineer may also be considered for this role.
05/12/2025
Full time
Job Title : Cyber Security Engineer Location: Bridgend, South Wales Salary: £32,000 - £37,000 per annum Job Type: Full Time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity, Comms and Managed Print Solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" The role As a Cyber Security Engineer at Flotek, you will play a pivotal role within our dedicated IT Engineering team. You will be responsible for the delivery and ongoing improvement of robust security solutions, ensuring that every project and operational process meets the Flotek standard for cyber resilience. Your responsibilities will include not only maintaining and exceeding established security benchmarks for our partners for Cyber Essentials and Cyber Essentials+ audits and certifications, but also actively identifying opportunities for process improvement and risk reduction. Collaboration is at the heart of this role-you will work in close partnership with the IT Delivery Manager and IT teams. Your expertise and proactive approach will help shape the future of our cyber security posture, ensuring our partners and internal teams consistently receive exceptional support and protection. Responsibilities: Reporting to the IT Delivery Manager Stay updated on industry trends, threat intelligence and Flotek security technologies Responsible for giving world-class service at all times Responsible for communicating with clients and internal project managers. Responsible for delivering CE, CE+ audits, remediations and certification Lead and support the implementation of security controls, monitoring, and incident response processes. Conduct / facilitate vulnerability assessments, penetration testing, and risk analysis to identify and remediate threats. Maintain and improve security documentation, including policies, procedures, and incident reports. Be part of a team that manages security patching policies and updates Provide technical guidance and training to end users and internal teams on security best practices. Support the installation and configuration of security software and hardware, including firewalls, endpoint protection, and SIEM tools. Ensure compliance with relevant standards and frameworks (e.g., ISO 27001, Cyber Essentials). Mentor and support the growth of aspiring cyber security professionals within the team. Work with 3rdparty security providers to ensure partners technology systems are well protected from security threats and vulnerabilities. What we're looking for: A positive attitude with a can do approach to everything! Excellent communication skills and the ability to explain technical concepts to non-technical audiences. Previous experience in a cyber security or IT security role within a technology-driven business. Experience in Auditing partners IT estates for Cyber Essesntials and Cyber Essentials+ Experience using RMM tools Experience in administering Microsoft Update and 3rdparty patching policies Strong technical ability to diagnose and resolve security incidents efficiently. Experience using security monitoring and incident management tools. Partner-focused mindset to understand and address user and client security needs. Experience in staying educated on IASME certification requirements and changes Excellent organizational skills and the ability to prioritise work effectively. Willingness to travel to partner sites across the UK as needed. Full UK Driving Licence. Desirable to hold current security accreditations e.g.Comptia Security+, CYSA+ Benefits Salary dependent on experience within range of £32,000 - £37,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Candidates with the experience or relevant job titles of Cyber security Engineer, Cyber Engineer, Cyber Auditor, CE Auditor, Cyber Essentials engineer MPS Engineer, Field Engineer, IT Engineer may also be considered for this role.
IT Service Transition Engineer Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Providers, recently ranked as "World class" by the Best Companies to work for awards. Be a key player in our Project Engineering team The IT Service Transition Engineer role will be the technical lead, working side-by-side with the PMO and Support teams in the delivery of customer IT transitions (onboarding / offboarding). Additionally, you will be responsible for: Creating detailed onboarding and offboarding plans, contributing in project meetings (including onsite visits where required), auditing and documenting customers' IT estates and delivering new products purchased from Opus Throughout customers' transitions; identify risks, facilitate migrations to / from our applications, ensuring any issues raised are logged and resolved quickly Supporting pre-sales discovery to set realistic expectations before transitions begin Identifying up-sell opportunities and raising to the account manager as appropriate Handing-over customer IT estate information to the Support Team Daily time entries / Project admin Installation and configuration of both hardware and software applications at the customer premises and remotely where applicable Remote programming for additional works and system related changes End user training for products installed Upholding the company ethos of ensuring continual improvement is always at the heart of dealing with any issues or complaints Salary £40-£45k Remote based with occasional client site visit as required Other organisations may call this role IT Onboarding Engineer. The talents we are excited to see You will have the following experience/skills: IT onboarding / transitioning, whether that's in a Support or Project capacity Minimum of 5 years' in the support and delivery of predominantly Microsoft-based solutions, including product related qualifications Liaising with customers and 3rd parties, with the ability to demonstrate focused customer care skills Owning technical issues, working closely with the manufacturers to successful resolution IT Support Level 2nd Line minimum Microsoft Certified at intermediate level (or equivalent) Microsoft Dynamics ITIL or Prince2 qualification preferred Your exclusive benefits A comprehensive Private Healthcare and Cash Plan Pension and life insurance Entry to the £3,000 quarterly Dreamball draw Personalised training and development pathways Regular fully funded companywide events Monthly 'outstanding performer' accolades Enriching paid volunteering days A rewarding Refer a friend scheme (£1,000) The flexibility to adjust your holiday allowance (25 days pa) Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you. REF-
05/12/2025
Full time
IT Service Transition Engineer Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Providers, recently ranked as "World class" by the Best Companies to work for awards. Be a key player in our Project Engineering team The IT Service Transition Engineer role will be the technical lead, working side-by-side with the PMO and Support teams in the delivery of customer IT transitions (onboarding / offboarding). Additionally, you will be responsible for: Creating detailed onboarding and offboarding plans, contributing in project meetings (including onsite visits where required), auditing and documenting customers' IT estates and delivering new products purchased from Opus Throughout customers' transitions; identify risks, facilitate migrations to / from our applications, ensuring any issues raised are logged and resolved quickly Supporting pre-sales discovery to set realistic expectations before transitions begin Identifying up-sell opportunities and raising to the account manager as appropriate Handing-over customer IT estate information to the Support Team Daily time entries / Project admin Installation and configuration of both hardware and software applications at the customer premises and remotely where applicable Remote programming for additional works and system related changes End user training for products installed Upholding the company ethos of ensuring continual improvement is always at the heart of dealing with any issues or complaints Salary £40-£45k Remote based with occasional client site visit as required Other organisations may call this role IT Onboarding Engineer. The talents we are excited to see You will have the following experience/skills: IT onboarding / transitioning, whether that's in a Support or Project capacity Minimum of 5 years' in the support and delivery of predominantly Microsoft-based solutions, including product related qualifications Liaising with customers and 3rd parties, with the ability to demonstrate focused customer care skills Owning technical issues, working closely with the manufacturers to successful resolution IT Support Level 2nd Line minimum Microsoft Certified at intermediate level (or equivalent) Microsoft Dynamics ITIL or Prince2 qualification preferred Your exclusive benefits A comprehensive Private Healthcare and Cash Plan Pension and life insurance Entry to the £3,000 quarterly Dreamball draw Personalised training and development pathways Regular fully funded companywide events Monthly 'outstanding performer' accolades Enriching paid volunteering days A rewarding Refer a friend scheme (£1,000) The flexibility to adjust your holiday allowance (25 days pa) Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you. REF-
Company Description At Radius , we provide best in class fleet and connectivity solutions to businesses of all sizes. Our mission is to help businesses adapt to the future by building solutions for a more sustainable, connected future. Our comprehensive portfolio of solutions includes fuel cards, telematics, telecoms, insurance, vehicle leasing, EV charging, business energy, and expense management. We are proud to have over 400,000 customers worldwide, over 50 offices across 5 continents, and over 2,800 talented Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in Job Description We're looking for a talented DevOps Engineer to join our growing team at the forefront of the Electric Vehicle (EV) charging revolution. In this role, you'll be part of a well-established, collaborative team building a feature-rich platform that's evolving rapidly as the EV market matures. You'll play a key role in supporting the deployment, automation, configuration, scaling, and monitoring of our application portfolio - applying modern DevOps practices to help shape the future of sustainable transport. You'll have the autonomy to solve complex problems and the freedom to explore new technologies to build innovative solutions. This is a hands-on role where creativity and initiative are valued. This role reports to the Development Manager and offers flexibility: either full-time office-based or hybrid (3 days per week in our Head Office in Crewe, North West). Your day-to-day responsibilities: Build and maintain deployment automation Infrastructure provisioning and scaling using IaC Application configuration and optimisation Migrate applications to high-availability (HA) configurations Database deployment and management Load testing and capacity planning Application performance monitoring Incident investigation and resolution Essential skills: Familiarity with building and deploying C# / .NET applications Familiarity with NuGet package management in CI/CD workflows Proven experience in automating application deployment and configuration management Strong AWS expertise - EC2, EKS, RDS, Aurora, networking, and cost optimisation Proficiency with Infrastructure as Code (IaC) tools such as CDK or Terraform Experience implementing CI/CD pipelines using AWS CodePipeline / Gitlab CI/CD Solid Linux system administration skills Experience with containerisation and orchestration (Docker, Kubernetes) Strong understanding of internet protocols - TCP/IP, DNS, HTTP Awareness of security best practices in web application deployment Experience with monitoring and logging tools (e.g., CloudWatch, Prometheus, Grafana) Experience with Web application firewalls like AWS Waf, Cloudflare Desirable skills: Experience with PostgreSQL and MSSQL administration and replication Exposure to Azure cloud services Experience with KongHQ / AWS ApiGateway Experience with Azure Devops Experience with CDN's such as CloudFront Experience with SSL certificate management, config hardening, and domain setup Experience with load testing and performance tuning Familiarity with building mobile applications using pipelines and remote mac builder servers Additional Information Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions. You'll also have access to our competitive reward and benefits package, which includes: Pension Life assurance Employee fuel card scheme Electric Vehicle scheme Employee assistance programme Wellness and healthcare assistance via by Unum 'Cycle to work' scheme Free breakfast daily in the office And you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, bar and more! Still Curious? If you feel we are a good match for each other, you can apply online now! If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via . Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
05/12/2025
Full time
Company Description At Radius , we provide best in class fleet and connectivity solutions to businesses of all sizes. Our mission is to help businesses adapt to the future by building solutions for a more sustainable, connected future. Our comprehensive portfolio of solutions includes fuel cards, telematics, telecoms, insurance, vehicle leasing, EV charging, business energy, and expense management. We are proud to have over 400,000 customers worldwide, over 50 offices across 5 continents, and over 2,800 talented Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in Job Description We're looking for a talented DevOps Engineer to join our growing team at the forefront of the Electric Vehicle (EV) charging revolution. In this role, you'll be part of a well-established, collaborative team building a feature-rich platform that's evolving rapidly as the EV market matures. You'll play a key role in supporting the deployment, automation, configuration, scaling, and monitoring of our application portfolio - applying modern DevOps practices to help shape the future of sustainable transport. You'll have the autonomy to solve complex problems and the freedom to explore new technologies to build innovative solutions. This is a hands-on role where creativity and initiative are valued. This role reports to the Development Manager and offers flexibility: either full-time office-based or hybrid (3 days per week in our Head Office in Crewe, North West). Your day-to-day responsibilities: Build and maintain deployment automation Infrastructure provisioning and scaling using IaC Application configuration and optimisation Migrate applications to high-availability (HA) configurations Database deployment and management Load testing and capacity planning Application performance monitoring Incident investigation and resolution Essential skills: Familiarity with building and deploying C# / .NET applications Familiarity with NuGet package management in CI/CD workflows Proven experience in automating application deployment and configuration management Strong AWS expertise - EC2, EKS, RDS, Aurora, networking, and cost optimisation Proficiency with Infrastructure as Code (IaC) tools such as CDK or Terraform Experience implementing CI/CD pipelines using AWS CodePipeline / Gitlab CI/CD Solid Linux system administration skills Experience with containerisation and orchestration (Docker, Kubernetes) Strong understanding of internet protocols - TCP/IP, DNS, HTTP Awareness of security best practices in web application deployment Experience with monitoring and logging tools (e.g., CloudWatch, Prometheus, Grafana) Experience with Web application firewalls like AWS Waf, Cloudflare Desirable skills: Experience with PostgreSQL and MSSQL administration and replication Exposure to Azure cloud services Experience with KongHQ / AWS ApiGateway Experience with Azure Devops Experience with CDN's such as CloudFront Experience with SSL certificate management, config hardening, and domain setup Experience with load testing and performance tuning Familiarity with building mobile applications using pipelines and remote mac builder servers Additional Information Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions. You'll also have access to our competitive reward and benefits package, which includes: Pension Life assurance Employee fuel card scheme Electric Vehicle scheme Employee assistance programme Wellness and healthcare assistance via by Unum 'Cycle to work' scheme Free breakfast daily in the office And you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, bar and more! Still Curious? If you feel we are a good match for each other, you can apply online now! If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via . Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
The Vacancy The role of the IT Infrastructure Services Manager is to manage the IT Infrastructure Services team and to ensure the firm's diverse technical operations are managed effectively. The services include, but are not limited to hardware, software, networking and network security in both physical and virtual environments. The main objective is to ensure all services and systems are resilient, secure and always available to our colleagues with maximum availability. This role reports directly to the Head of IT Cloud & Infrastructure, has direct reports and will also need to work closely with other technical and project teams. Inclusiveness and Diversity At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes. Should you have any accessibility requirements, please contact a member of Fieldfisher's Recruitment Team who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process. A bit about the role Developing, plan, build and optimize IT Infrastructure in accordance with Industry standards and compliance policies such as ISO 27001 and Cyber Essentials Plus. Manage data centres and network service providers to comply with security/compliance policies. Manage Azure Subscriptions, and planning ensuring billing closely monitored Maintain accurate and up-to-date inventory of hardware and software assets, ensuring these are under support and licenced. Continuously assess and remediate vulnerabilities in the IT infrastructure to minimize the window of opportunity for attackers. Manage and cultivate high-performing teams across Cloud & Platform, Modern User Workspace and IT-Networking, investing the time to ensure efficient team utilisation and productivity. Reporting on all projects within the infrastructure team highlighting risk, budget discrepancies and successes. Monitor and report on IT system availability and application performance against metrics and performance standards. Liaising with team members to ensure that problem management is completed effectively and in conjunction with the Problem Manager. Create, manage and ensure Infrastructure budgets are adhered to and expenditure is optimised and reduced with a particular focus on SaaS and cloud service costs Create and maintain accurate documentation in relation to the infrastructure, in particular the WAN and LAN design, firewall configuration, and any specific application design and configuration Manage IT vendors, ensuring adherence to agreed KPIs and SLAs, and escalate issues as necessary. Contribute to the drive of automation and continuous improvement of services and support, and maximizing value of existing tools and technologies Ensuring server templates and images follow best-practice and adhere to security baselines Ensure regular service delivery meetings are held, act as a key escalation point within the firm and feed into contract negotiation for renewed and enhanced services A bit about you The ideal candidate will have a proven background in information technology and will possess the following skills and experience: Minimum of five years' experience of managing IT Systems and IT Technicians, ideally managing remote teams across multiple locations Extensive experience in managing complex IT infrastructures, including LAN, WAN, and cloud-based networks Extensive knowledge of core IT services such as servers and networking, backup and recovery, security solutions, applications and end user computing Extensive practical experience of Windows Server and Azure AD, M365, Exchange, and VMWare vSphere/ESX. Citrix experience would be an advantage Experience of working within an ITIL framework, ideally certified at a minimum or ITIL Foundation Version 3 Experience of security and governance frameworks Experience of coaching and developing a team or other colleagues Proven experience of managing complex technical projects Previous experience in creating and delivering technical roadmaps Strong leadership and management skills, including experience managing remote teams Excellent communication skills and the ability to work collaboratively with stakeholders, vendors, and team members. Ability and willingness to travel as required ensuring project success Highly focused attention to detail. Flexible and adaptable
05/12/2025
Full time
The Vacancy The role of the IT Infrastructure Services Manager is to manage the IT Infrastructure Services team and to ensure the firm's diverse technical operations are managed effectively. The services include, but are not limited to hardware, software, networking and network security in both physical and virtual environments. The main objective is to ensure all services and systems are resilient, secure and always available to our colleagues with maximum availability. This role reports directly to the Head of IT Cloud & Infrastructure, has direct reports and will also need to work closely with other technical and project teams. Inclusiveness and Diversity At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes. Should you have any accessibility requirements, please contact a member of Fieldfisher's Recruitment Team who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process. A bit about the role Developing, plan, build and optimize IT Infrastructure in accordance with Industry standards and compliance policies such as ISO 27001 and Cyber Essentials Plus. Manage data centres and network service providers to comply with security/compliance policies. Manage Azure Subscriptions, and planning ensuring billing closely monitored Maintain accurate and up-to-date inventory of hardware and software assets, ensuring these are under support and licenced. Continuously assess and remediate vulnerabilities in the IT infrastructure to minimize the window of opportunity for attackers. Manage and cultivate high-performing teams across Cloud & Platform, Modern User Workspace and IT-Networking, investing the time to ensure efficient team utilisation and productivity. Reporting on all projects within the infrastructure team highlighting risk, budget discrepancies and successes. Monitor and report on IT system availability and application performance against metrics and performance standards. Liaising with team members to ensure that problem management is completed effectively and in conjunction with the Problem Manager. Create, manage and ensure Infrastructure budgets are adhered to and expenditure is optimised and reduced with a particular focus on SaaS and cloud service costs Create and maintain accurate documentation in relation to the infrastructure, in particular the WAN and LAN design, firewall configuration, and any specific application design and configuration Manage IT vendors, ensuring adherence to agreed KPIs and SLAs, and escalate issues as necessary. Contribute to the drive of automation and continuous improvement of services and support, and maximizing value of existing tools and technologies Ensuring server templates and images follow best-practice and adhere to security baselines Ensure regular service delivery meetings are held, act as a key escalation point within the firm and feed into contract negotiation for renewed and enhanced services A bit about you The ideal candidate will have a proven background in information technology and will possess the following skills and experience: Minimum of five years' experience of managing IT Systems and IT Technicians, ideally managing remote teams across multiple locations Extensive experience in managing complex IT infrastructures, including LAN, WAN, and cloud-based networks Extensive knowledge of core IT services such as servers and networking, backup and recovery, security solutions, applications and end user computing Extensive practical experience of Windows Server and Azure AD, M365, Exchange, and VMWare vSphere/ESX. Citrix experience would be an advantage Experience of working within an ITIL framework, ideally certified at a minimum or ITIL Foundation Version 3 Experience of security and governance frameworks Experience of coaching and developing a team or other colleagues Proven experience of managing complex technical projects Previous experience in creating and delivering technical roadmaps Strong leadership and management skills, including experience managing remote teams Excellent communication skills and the ability to work collaboratively with stakeholders, vendors, and team members. Ability and willingness to travel as required ensuring project success Highly focused attention to detail. Flexible and adaptable
As an Internet Security Support Engineer, you won't just be maintaining systems; you will be a foundational member of the team helping to shape the future direction of our support offering and our business. If you want a role where your technical input directly impacts company strategy, this is it. Your Future Pathway: Growth and Specialisation We believe in rewarding expertise and ambition. Success in this role will open two primary pathways as NetThreat Ltd grows: Technical Specialist: Continue to deepen your technical expertise, potentially moving into higher-tier support, implementation, or security architecture. Pre-Sales Engineer: Leverage your product knowledge and communication skills to focus on the commercial side, providing key technical support to the sales team and owning product demonstrations. Investment in Your Skills: We are fully committed to your professional development: We will cover the cost of relevant vendor certifications . We can allow dedicated study time during office hours to help you achieve your professional goals. We also can provide in-house training where appropriate. The Role: Go-To Technical Expert & Strategic Partner The Internet Security Support Engineer is the technical backbone of NetThreat Ltd. You will be the organisation's primary technical expert, providing essential support across the entire customer lifecycle. You will report directly to the Operations Manager . Key Responsibilities: Customer Support: Provide critical Tier 1/2 technical support to our customers, troubleshooting network security issues and providing configuration support and guidance. Technical Authority: Act as the internal "go-to" technical resource, helping the wider team understand and address security challenges. Pre- and Post-Sales Support: Assist the sales team by providing technical validation, product insight, and expert demonstrations. Security Focus: Manage and support essential security infrastructure, focusing primarily on key firewall technologies. Service Shaping: Work directly with management to evaluate, refine, and improve our customer support processes as we scale our MSSP offering. Schedule and Remote Work Note: This is a fully remote position. The standard working week is 35 hours . While the role promotes excellent work-life balance, please note there may be an occasional requirement for work outside of normal business hours for critical maintenance or projects, which will always be agreed upon in advance with your manager. The successful candidate must be self-motivated, highly organised, and comfortable working independently. What You Need to Succeed Essential Skills: Experience: Minimum of 2 years experience in a Technical Support or IT support role. Networking Expertise: Solid, demonstrable experience in general networking concepts, including routing, switching, and VLAN configuration . Firewall Fundamentals: Essential experience in managing, configuring, or supporting firewall appliances. Communication: Strong written and verbal communication skills are critical for effective customer interaction and internal knowledge sharing. Work Ethic: Proven ability to work autonomously, manage priorities effectively, and maintain a high level of self-motivation in a remote environment. Desired Skills: Vendor Expertise: Hands-on experience or certifications with our primary firewall vendors, SonicWall and WatchGuard . (Training will be provided, but this is a significant advantage). Wider Security Knowledge: Familiarity with other areas of the internet security industry (e.g., Endpoint Detection and Response, VPNs, or ZTNA). Location: FULLY REMOTE (UK Based) Salary: £35,000 - £42,000 (Depending on Experience) About us For over 20 years , NetThreat has been a trusted leader in internet security, maintaining a respected and top-tier partner status with our primary vendors. We are now leveraging this deep-rooted expertise as we transition into a dedicated Managed Security Services Provider (MSSP) . This isn't just a name change - it's a fundamental commitment to providing proactive, managed defence for our clients. NetThreat Ltd is on an exciting and pivotal mission: to make robust cybersecurity accessible and effective for Small and Medium Enterprises (SMEs). Join the Journey: Apply here and shape the future of SME Cybersecurity
05/12/2025
Full time
As an Internet Security Support Engineer, you won't just be maintaining systems; you will be a foundational member of the team helping to shape the future direction of our support offering and our business. If you want a role where your technical input directly impacts company strategy, this is it. Your Future Pathway: Growth and Specialisation We believe in rewarding expertise and ambition. Success in this role will open two primary pathways as NetThreat Ltd grows: Technical Specialist: Continue to deepen your technical expertise, potentially moving into higher-tier support, implementation, or security architecture. Pre-Sales Engineer: Leverage your product knowledge and communication skills to focus on the commercial side, providing key technical support to the sales team and owning product demonstrations. Investment in Your Skills: We are fully committed to your professional development: We will cover the cost of relevant vendor certifications . We can allow dedicated study time during office hours to help you achieve your professional goals. We also can provide in-house training where appropriate. The Role: Go-To Technical Expert & Strategic Partner The Internet Security Support Engineer is the technical backbone of NetThreat Ltd. You will be the organisation's primary technical expert, providing essential support across the entire customer lifecycle. You will report directly to the Operations Manager . Key Responsibilities: Customer Support: Provide critical Tier 1/2 technical support to our customers, troubleshooting network security issues and providing configuration support and guidance. Technical Authority: Act as the internal "go-to" technical resource, helping the wider team understand and address security challenges. Pre- and Post-Sales Support: Assist the sales team by providing technical validation, product insight, and expert demonstrations. Security Focus: Manage and support essential security infrastructure, focusing primarily on key firewall technologies. Service Shaping: Work directly with management to evaluate, refine, and improve our customer support processes as we scale our MSSP offering. Schedule and Remote Work Note: This is a fully remote position. The standard working week is 35 hours . While the role promotes excellent work-life balance, please note there may be an occasional requirement for work outside of normal business hours for critical maintenance or projects, which will always be agreed upon in advance with your manager. The successful candidate must be self-motivated, highly organised, and comfortable working independently. What You Need to Succeed Essential Skills: Experience: Minimum of 2 years experience in a Technical Support or IT support role. Networking Expertise: Solid, demonstrable experience in general networking concepts, including routing, switching, and VLAN configuration . Firewall Fundamentals: Essential experience in managing, configuring, or supporting firewall appliances. Communication: Strong written and verbal communication skills are critical for effective customer interaction and internal knowledge sharing. Work Ethic: Proven ability to work autonomously, manage priorities effectively, and maintain a high level of self-motivation in a remote environment. Desired Skills: Vendor Expertise: Hands-on experience or certifications with our primary firewall vendors, SonicWall and WatchGuard . (Training will be provided, but this is a significant advantage). Wider Security Knowledge: Familiarity with other areas of the internet security industry (e.g., Endpoint Detection and Response, VPNs, or ZTNA). Location: FULLY REMOTE (UK Based) Salary: £35,000 - £42,000 (Depending on Experience) About us For over 20 years , NetThreat has been a trusted leader in internet security, maintaining a respected and top-tier partner status with our primary vendors. We are now leveraging this deep-rooted expertise as we transition into a dedicated Managed Security Services Provider (MSSP) . This isn't just a name change - it's a fundamental commitment to providing proactive, managed defence for our clients. NetThreat Ltd is on an exciting and pivotal mission: to make robust cybersecurity accessible and effective for Small and Medium Enterprises (SMEs). Join the Journey: Apply here and shape the future of SME Cybersecurity
Regional Service Delivery Manager - Multi-Site IT LeadershipWoking / Addlestone / Basingstoke Corridor£47,142 + 18.9% employer pension + 34 days holiday + ongoing CPD + staff benefits platform + supportive culture + work-life balanceAre you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one?Would you like to join a forward-thinking trust that embraces digital innovation, invests heavily in technology, and gives you the autonomy to shape how IT services are delivered across a cluster of schools?This education trust is a dynamic, progressive organisation known for low staff turnover, a supportive culture and a real commitment to improving digital outcomes. They are not afraid to innovate from 1:1 device projects to modernising infrastructure and they are looking for an IT leader who wants to help drive that forward.In this role, you'll lead the IT service delivery across a cluster of schools, working closely with headteachers, on-site technicians and the central IT leadership team. You'll line-manage technical staff, oversee service desk performance, act as the escalation point for complex issues, and ensure each school has a clear development plan aligned with the wider trust strategy. Although the role is primarily leadership-focused, you'll step in hands-on when needed to support continuity across your schools.The ideal candidate would be an experienced IT Manager or Service Delivery Lead who has managed technical teams, understands multi-site IT operations, and is ready to take the next step into a role with wider strategic responsibility and real impact. This is an excellent opportunity to join a progressive trust, take ownership of a cluster of sites, shape IT service delivery and be part of a team where your input genuinely matters. If you're looking for the next step in your leadership journey with autonomy, impact and ongoing development this is a role where you'll thrive.The role Lead IT service delivery across a cluster of schools, acting as the key contact for headteachers and school leaders Line-manage on-site technical staff, supporting their development and conducting performance reviews Own helpdesk performance across your schools, ensuring SLAs and response targets are met Define school-specific IT development plans that align with the trust's strategic direction Step in where needed to support with escalations or cover for on-site staff Ensure compliance with safeguarding, cyber security, GDPR and trust IT policies Support installations, configuration, commissioning and ongoing maintenance of systems and software Build strong working relationships across the trust and ensure consistent communication and service delivery standards Work collaboratively with the wider IT team and external partners to resolve escalationsThe person Experienced IT Manager, Network Manager or Service Delivery Lead Strong background in managing technical staff and leading service delivery Minimum 3 years in an IT management or multi-site role Comfortable handling escalations and guiding technical troubleshooting Understanding of networking, servers, end-user devices and general IT operations ITIL, PRINCE2 or service management knowledge beneficial Confident, professional and able to work autonomously across multiple schools Positive, proactive and improvement-focused, with excellent communication skills
05/12/2025
Full time
Regional Service Delivery Manager - Multi-Site IT LeadershipWoking / Addlestone / Basingstoke Corridor£47,142 + 18.9% employer pension + 34 days holiday + ongoing CPD + staff benefits platform + supportive culture + work-life balanceAre you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one?Would you like to join a forward-thinking trust that embraces digital innovation, invests heavily in technology, and gives you the autonomy to shape how IT services are delivered across a cluster of schools?This education trust is a dynamic, progressive organisation known for low staff turnover, a supportive culture and a real commitment to improving digital outcomes. They are not afraid to innovate from 1:1 device projects to modernising infrastructure and they are looking for an IT leader who wants to help drive that forward.In this role, you'll lead the IT service delivery across a cluster of schools, working closely with headteachers, on-site technicians and the central IT leadership team. You'll line-manage technical staff, oversee service desk performance, act as the escalation point for complex issues, and ensure each school has a clear development plan aligned with the wider trust strategy. Although the role is primarily leadership-focused, you'll step in hands-on when needed to support continuity across your schools.The ideal candidate would be an experienced IT Manager or Service Delivery Lead who has managed technical teams, understands multi-site IT operations, and is ready to take the next step into a role with wider strategic responsibility and real impact. This is an excellent opportunity to join a progressive trust, take ownership of a cluster of sites, shape IT service delivery and be part of a team where your input genuinely matters. If you're looking for the next step in your leadership journey with autonomy, impact and ongoing development this is a role where you'll thrive.The role Lead IT service delivery across a cluster of schools, acting as the key contact for headteachers and school leaders Line-manage on-site technical staff, supporting their development and conducting performance reviews Own helpdesk performance across your schools, ensuring SLAs and response targets are met Define school-specific IT development plans that align with the trust's strategic direction Step in where needed to support with escalations or cover for on-site staff Ensure compliance with safeguarding, cyber security, GDPR and trust IT policies Support installations, configuration, commissioning and ongoing maintenance of systems and software Build strong working relationships across the trust and ensure consistent communication and service delivery standards Work collaboratively with the wider IT team and external partners to resolve escalationsThe person Experienced IT Manager, Network Manager or Service Delivery Lead Strong background in managing technical staff and leading service delivery Minimum 3 years in an IT management or multi-site role Comfortable handling escalations and guiding technical troubleshooting Understanding of networking, servers, end-user devices and general IT operations ITIL, PRINCE2 or service management knowledge beneficial Confident, professional and able to work autonomously across multiple schools Positive, proactive and improvement-focused, with excellent communication skills
Senior Front-End Engineer (CMS, DevOps, Infrastructure) Location: Hybrid. Three days in the Shoreditch studio, two days remote Type: Full-time, permanent Start date: ASAP Are you a senior front-end engineer who loves solving problems, improving systems, and bringing order to fast-paced agency workflows? This role blends hands-on front-end development with DevOps, infrastructure, and CMS expertise to create stability, efficiency, and consistency across multiple digital projects. Join a creative, purpose-led digital consultancy where your impact will be immediate and visible across the entire studio. About the Role You will sit at the intersection of: • Front-end engineering • CMS implementation (CraftCMS or similar headless CMS) • DevOps, infrastructure, and deployment pipelines Around 60% of your time will be spent modernising systems, optimising deployments, managing servers and improving workflows. The remaining 40% will be hands-on front-end engineering, building elegant digital experiences in collaboration with designers and other developers. You will be the technical anchor for the team, providing direction, improving development standards, and freeing the Technical Director from day-to-day firefighting. What You'll Do • Own infrastructure: server configuration, deployments, Nginx setups, troubleshooting, environment management • Lead CMS implementations and integrations, ideally CraftCMS or similar headless systems • Modernise and consolidate the studio's current development workflows and environments • Build scalable component libraries and improve code consistency across client projects • Support and mentor front-end developers, helping them learn outside the Nuxt/Vue ecosystem • Solve technical challenges quickly and pragmatically ("figure it out" mindset) • Work closely with project managers, communicating clearly without technical jargon • Evaluate tech stack options (Vue, React, Angular) and guide future decisions • Improve performance, reliability and best practices across all digital workstreams Skills and Experience You don't need to be a specialist in everything - the right mindset is valued as much as the exact stack. Ideal candidates will bring: Essential • Strong front-end engineering background (Vue, React or Angular) • Agency experience delivering multiple websites and digital products • Experience with headless CMS platforms (CraftCMS highly beneficial) • DevOps and infrastructure confidence: servers, deployments, Nginx, environments • Ability to evaluate systems, introduce standards and drive improvements • Strong communication skills and the ability to work closely with non-technical teams • A proactive, problem-solving mindset and ownership mentality Nice-to-have • Experience modernising legacy systems and improving development workflows • Familiarity with component libraries, design systems and cross-project consistency • Ability to support backlog planning, technical scoping and best-practice decisions Why Apply • High-impact role where you immediately improve stability, speed and delivery quality • Creative studio environment with modern digital projects • Freedom to shape the technical direction and future tooling • Collaborative team of designers, strategists and developers • Fast interview process and quick hiring decisions • Budget flexibility for the right person If you love bringing clarity to messy systems, enjoy both hands-on coding and infrastructure work, and want to be the person who makes everything run better, this is the perfect opportunity.
05/12/2025
Full time
Senior Front-End Engineer (CMS, DevOps, Infrastructure) Location: Hybrid. Three days in the Shoreditch studio, two days remote Type: Full-time, permanent Start date: ASAP Are you a senior front-end engineer who loves solving problems, improving systems, and bringing order to fast-paced agency workflows? This role blends hands-on front-end development with DevOps, infrastructure, and CMS expertise to create stability, efficiency, and consistency across multiple digital projects. Join a creative, purpose-led digital consultancy where your impact will be immediate and visible across the entire studio. About the Role You will sit at the intersection of: • Front-end engineering • CMS implementation (CraftCMS or similar headless CMS) • DevOps, infrastructure, and deployment pipelines Around 60% of your time will be spent modernising systems, optimising deployments, managing servers and improving workflows. The remaining 40% will be hands-on front-end engineering, building elegant digital experiences in collaboration with designers and other developers. You will be the technical anchor for the team, providing direction, improving development standards, and freeing the Technical Director from day-to-day firefighting. What You'll Do • Own infrastructure: server configuration, deployments, Nginx setups, troubleshooting, environment management • Lead CMS implementations and integrations, ideally CraftCMS or similar headless systems • Modernise and consolidate the studio's current development workflows and environments • Build scalable component libraries and improve code consistency across client projects • Support and mentor front-end developers, helping them learn outside the Nuxt/Vue ecosystem • Solve technical challenges quickly and pragmatically ("figure it out" mindset) • Work closely with project managers, communicating clearly without technical jargon • Evaluate tech stack options (Vue, React, Angular) and guide future decisions • Improve performance, reliability and best practices across all digital workstreams Skills and Experience You don't need to be a specialist in everything - the right mindset is valued as much as the exact stack. Ideal candidates will bring: Essential • Strong front-end engineering background (Vue, React or Angular) • Agency experience delivering multiple websites and digital products • Experience with headless CMS platforms (CraftCMS highly beneficial) • DevOps and infrastructure confidence: servers, deployments, Nginx, environments • Ability to evaluate systems, introduce standards and drive improvements • Strong communication skills and the ability to work closely with non-technical teams • A proactive, problem-solving mindset and ownership mentality Nice-to-have • Experience modernising legacy systems and improving development workflows • Familiarity with component libraries, design systems and cross-project consistency • Ability to support backlog planning, technical scoping and best-practice decisions Why Apply • High-impact role where you immediately improve stability, speed and delivery quality • Creative studio environment with modern digital projects • Freedom to shape the technical direction and future tooling • Collaborative team of designers, strategists and developers • Fast interview process and quick hiring decisions • Budget flexibility for the right person If you love bringing clarity to messy systems, enjoy both hands-on coding and infrastructure work, and want to be the person who makes everything run better, this is the perfect opportunity.
Regional Service Delivery Manager - Multi-Site IT Leadership Woking / Addlestone / Basingstoke Corridor 47,142 + 18.9% employer pension + 34 days holiday + ongoing CPD + staff benefits platform + supportive culture + work-life balance Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward-thinking trust that embraces digital innovation, invests heavily in technology, and gives you the autonomy to shape how IT services are delivered across a cluster of schools? This education trust is a dynamic, progressive organisation known for low staff turnover, a supportive culture and a real commitment to improving digital outcomes. They are not afraid to innovate from 1:1 device projects to modernising infrastructure and they are looking for an IT leader who wants to help drive that forward. In this role, you'll lead the IT service delivery across a cluster of schools, working closely with headteachers, on-site technicians and the central IT leadership team. You'll line-manage technical staff, oversee service desk performance, act as the escalation point for complex issues, and ensure each school has a clear development plan aligned with the wider trust strategy. Although the role is primarily leadership-focused, you'll step in hands-on when needed to support continuity across your schools. The ideal candidate would be an experienced IT Manager or Service Delivery Lead who has managed technical teams, understands multi-site IT operations, and is ready to take the next step into a role with wider strategic responsibility and real impact. This is an excellent opportunity to join a progressive trust, take ownership of a cluster of sites, shape IT service delivery and be part of a team where your input genuinely matters. If you're looking for the next step in your leadership journey with autonomy, impact and ongoing development this is a role where you'll thrive. The role Lead IT service delivery across a cluster of schools, acting as the key contact for headteachers and school leaders Line-manage on-site technical staff, supporting their development and conducting performance reviews Own helpdesk performance across your schools, ensuring SLAs and response targets are met Define school-specific IT development plans that align with the trust's strategic direction Step in where needed to support with escalations or cover for on-site staff Ensure compliance with safeguarding, cyber security, GDPR and trust IT policies Support installations, configuration, commissioning and ongoing maintenance of systems and software Build strong working relationships across the trust and ensure consistent communication and service delivery standards Work collaboratively with the wider IT team and external partners to resolve escalations The person Experienced IT Manager, Network Manager or Service Delivery Lead Strong background in managing technical staff and leading service delivery Minimum 3 years in an IT management or multi-site role Comfortable handling escalations and guiding technical troubleshooting Understanding of networking, servers, end-user devices and general IT operations ITIL, PRINCE2 or service management knowledge beneficial Confident, professional and able to work autonomously across multiple schools Positive, proactive and improvement-focused, with excellent communication skills
05/12/2025
Full time
Regional Service Delivery Manager - Multi-Site IT Leadership Woking / Addlestone / Basingstoke Corridor 47,142 + 18.9% employer pension + 34 days holiday + ongoing CPD + staff benefits platform + supportive culture + work-life balance Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward-thinking trust that embraces digital innovation, invests heavily in technology, and gives you the autonomy to shape how IT services are delivered across a cluster of schools? This education trust is a dynamic, progressive organisation known for low staff turnover, a supportive culture and a real commitment to improving digital outcomes. They are not afraid to innovate from 1:1 device projects to modernising infrastructure and they are looking for an IT leader who wants to help drive that forward. In this role, you'll lead the IT service delivery across a cluster of schools, working closely with headteachers, on-site technicians and the central IT leadership team. You'll line-manage technical staff, oversee service desk performance, act as the escalation point for complex issues, and ensure each school has a clear development plan aligned with the wider trust strategy. Although the role is primarily leadership-focused, you'll step in hands-on when needed to support continuity across your schools. The ideal candidate would be an experienced IT Manager or Service Delivery Lead who has managed technical teams, understands multi-site IT operations, and is ready to take the next step into a role with wider strategic responsibility and real impact. This is an excellent opportunity to join a progressive trust, take ownership of a cluster of sites, shape IT service delivery and be part of a team where your input genuinely matters. If you're looking for the next step in your leadership journey with autonomy, impact and ongoing development this is a role where you'll thrive. The role Lead IT service delivery across a cluster of schools, acting as the key contact for headteachers and school leaders Line-manage on-site technical staff, supporting their development and conducting performance reviews Own helpdesk performance across your schools, ensuring SLAs and response targets are met Define school-specific IT development plans that align with the trust's strategic direction Step in where needed to support with escalations or cover for on-site staff Ensure compliance with safeguarding, cyber security, GDPR and trust IT policies Support installations, configuration, commissioning and ongoing maintenance of systems and software Build strong working relationships across the trust and ensure consistent communication and service delivery standards Work collaboratively with the wider IT team and external partners to resolve escalations The person Experienced IT Manager, Network Manager or Service Delivery Lead Strong background in managing technical staff and leading service delivery Minimum 3 years in an IT management or multi-site role Comfortable handling escalations and guiding technical troubleshooting Understanding of networking, servers, end-user devices and general IT operations ITIL, PRINCE2 or service management knowledge beneficial Confident, professional and able to work autonomously across multiple schools Positive, proactive and improvement-focused, with excellent communication skills
Intapp Applications Analyst A fantastic opportunity has arisen for an Intapp Applications Analyst/Application Support Analyst to join a London based global law firm on a permanent basis. Intapp Applications Analyst Summary: Under the direct supervision of the Senior Manager, Enterprise Applications, the Senior Applications Engineer acts as the IT owner of several applications and platforms owned by the firm's New Business Intake and Conflicts. These include Intapp Conflicts, Intake, Walls, Terms, and related systems and tools. Intapp Applications Analyst Key Responsibilities: * IT owner of all applications and systems supporting the risk and compliance activities of the firm, in particular, Intapp Conflicts, Intake, Walls, and Terms. * Lead efforts to plan and migrate our existing on premise instance of the Intapp platform to the cloud. Identify new capabilities that can further support the business and present recommendations; * Be able to speak the language of the conflicts and intake team in order to perform analysis of processes, application features and configurations, end user questions, etc; channels. Intapp Applications Analyst Attributes/Skills: * Expertise in an Application Support role in a law firm is essential * Proven expertise working with Intapp Conflicts, Intake, Walls, and Terms experience and equivalent working with risk and compliance solutions required * Ability to work with SQL Server, SQL development/queries, and reporting tools * Must have experience of supporting, troubleshooting and configuring business applications (cloud-based and on-prem) Intapp Applications Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
05/12/2025
Contractor
Intapp Applications Analyst A fantastic opportunity has arisen for an Intapp Applications Analyst/Application Support Analyst to join a London based global law firm on a permanent basis. Intapp Applications Analyst Summary: Under the direct supervision of the Senior Manager, Enterprise Applications, the Senior Applications Engineer acts as the IT owner of several applications and platforms owned by the firm's New Business Intake and Conflicts. These include Intapp Conflicts, Intake, Walls, Terms, and related systems and tools. Intapp Applications Analyst Key Responsibilities: * IT owner of all applications and systems supporting the risk and compliance activities of the firm, in particular, Intapp Conflicts, Intake, Walls, and Terms. * Lead efforts to plan and migrate our existing on premise instance of the Intapp platform to the cloud. Identify new capabilities that can further support the business and present recommendations; * Be able to speak the language of the conflicts and intake team in order to perform analysis of processes, application features and configurations, end user questions, etc; channels. Intapp Applications Analyst Attributes/Skills: * Expertise in an Application Support role in a law firm is essential * Proven expertise working with Intapp Conflicts, Intake, Walls, and Terms experience and equivalent working with risk and compliance solutions required * Ability to work with SQL Server, SQL development/queries, and reporting tools * Must have experience of supporting, troubleshooting and configuring business applications (cloud-based and on-prem) Intapp Applications Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
IT Manager Location: Hybrid - Theale (RG7 4SW) 3 days per week in the office Type: Full-Time Permanent At Clarify, we help global enterprise tech brands and high-growth scale-ups accelerate their revenue and achieve sustainable growth. As we continue to expand, we're investing in the infrastructure and talent that power our business and we're looking for a hands-on, proactive Lead IT Technician to lead our day-to-day IT operations. Are you a Lead IT Technician or IT Team Leader looking for your next step? This is a great opportunity to take on more ownership and responsibility in a fast-paced, high-growth environment where your technical expertise and leadership will make a real impact. Responsibilities Oversee the daily running of IT systems, ensuring all networks, hardware, and software function effectively. Provide support to Clarify employees across the UK and USA. Diagnose, repair, troubleshoot, and maintain hardware and software. Deliver hands-on support for system maintenance, troubleshooting, and network administration. Identify opportunities for system improvements, upgrades, and configurations. Collaborate with our internal Learning Academy to shape IT training for employees. Monitor the performance of all equipment, software, and services to ensure reliability and compliance with KPIs. Act as a trusted escalation point for technical challenges impacting business continuity. Experience Previous experience in IT support, system administration, or a team leader role- ready to step up into management. Strong commercial awareness and the ability to prioritise effectively. Excellent communication skills with the confidence to support colleagues at all technical levels. Proven ability to deliver in a fast-paced, high-volume environment. A proactive, self-directed attitude with a focus on problem-solving and service delivery. Technical Experience Windows IT Infrastructure Microsoft 365 deployments (Teams, SharePoint, etc.) On-Premise Active Directory with Group Policy Objects Azure AD with Microsoft InTune IP Networking design and administration PowerShell scripting Support of remote office and home users Familiarity with: Okta, Salesforce, Azure AD, Microsoft 365, Teams, SharePoint Why You'll Love It Here At Clarify, we're as committed to our people as we are to our performance. We believe in creating an environment where you can thrive - professionally and personally. Here's what you can look forward to: 25 days holiday + bank holidays (with the option to buy 5 extra days) 2 annual 'Wellness Days' to recharge and prioritise your wellbeing HSF Healthcare Scheme for everyday health support Flexible hybrid working - enjoy the balance of home and office life Free onsite parking Paid sick leave Structured onboarding and a personalised development plan tailored to your growth A vibrant company culture with regular team incentives and social events
05/12/2025
Full time
IT Manager Location: Hybrid - Theale (RG7 4SW) 3 days per week in the office Type: Full-Time Permanent At Clarify, we help global enterprise tech brands and high-growth scale-ups accelerate their revenue and achieve sustainable growth. As we continue to expand, we're investing in the infrastructure and talent that power our business and we're looking for a hands-on, proactive Lead IT Technician to lead our day-to-day IT operations. Are you a Lead IT Technician or IT Team Leader looking for your next step? This is a great opportunity to take on more ownership and responsibility in a fast-paced, high-growth environment where your technical expertise and leadership will make a real impact. Responsibilities Oversee the daily running of IT systems, ensuring all networks, hardware, and software function effectively. Provide support to Clarify employees across the UK and USA. Diagnose, repair, troubleshoot, and maintain hardware and software. Deliver hands-on support for system maintenance, troubleshooting, and network administration. Identify opportunities for system improvements, upgrades, and configurations. Collaborate with our internal Learning Academy to shape IT training for employees. Monitor the performance of all equipment, software, and services to ensure reliability and compliance with KPIs. Act as a trusted escalation point for technical challenges impacting business continuity. Experience Previous experience in IT support, system administration, or a team leader role- ready to step up into management. Strong commercial awareness and the ability to prioritise effectively. Excellent communication skills with the confidence to support colleagues at all technical levels. Proven ability to deliver in a fast-paced, high-volume environment. A proactive, self-directed attitude with a focus on problem-solving and service delivery. Technical Experience Windows IT Infrastructure Microsoft 365 deployments (Teams, SharePoint, etc.) On-Premise Active Directory with Group Policy Objects Azure AD with Microsoft InTune IP Networking design and administration PowerShell scripting Support of remote office and home users Familiarity with: Okta, Salesforce, Azure AD, Microsoft 365, Teams, SharePoint Why You'll Love It Here At Clarify, we're as committed to our people as we are to our performance. We believe in creating an environment where you can thrive - professionally and personally. Here's what you can look forward to: 25 days holiday + bank holidays (with the option to buy 5 extra days) 2 annual 'Wellness Days' to recharge and prioritise your wellbeing HSF Healthcare Scheme for everyday health support Flexible hybrid working - enjoy the balance of home and office life Free onsite parking Paid sick leave Structured onboarding and a personalised development plan tailored to your growth A vibrant company culture with regular team incentives and social events
