Power Platform Support Engineer £280-£308 per day inside IR35 - On site role in Chichester, Sussex I am working with a key client, a leading organisation within the Automotive Sector who are looking for a Digital Microsoft 365 Solutions Engineer to join their newly formed Project Team to lead automation initiatives, design and create project workflows and build digital tools. You will require the following skills which must be listed on your CV: Proven experience administering and configuring Microsoft 365 applications and services, with strong expertise in PowerApps, Power Automate, and Power BI development. Solid technical skills including proficiency in Excel/VBA, JSON, Python scripting, SQL for data querying, and familiarity with SAP, AWS, SharePoint Online, and Microsoft Teams administration. Experience working with JIRA to independently add, manage, and refine user stories in a structured manner. Strong analytical and problem-solving capabilities with the ability to translate complex business requirements into effective technical solutions. Experience or interest in enterprise architecture, cloud platforms and data integration would be advantageous. This will require 3 days in the office in Goodwood, Sussex. Please ensure that all the technologies listed are on your CV, and you have the means to travel to the address. Please also ensure that the day rate will work for you. Unfortunately, this role is not open to those who require sponsorship or are currently sponsored. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk JBRP1_UKTJ
07/12/2025
Full time
Power Platform Support Engineer £280-£308 per day inside IR35 - On site role in Chichester, Sussex I am working with a key client, a leading organisation within the Automotive Sector who are looking for a Digital Microsoft 365 Solutions Engineer to join their newly formed Project Team to lead automation initiatives, design and create project workflows and build digital tools. You will require the following skills which must be listed on your CV: Proven experience administering and configuring Microsoft 365 applications and services, with strong expertise in PowerApps, Power Automate, and Power BI development. Solid technical skills including proficiency in Excel/VBA, JSON, Python scripting, SQL for data querying, and familiarity with SAP, AWS, SharePoint Online, and Microsoft Teams administration. Experience working with JIRA to independently add, manage, and refine user stories in a structured manner. Strong analytical and problem-solving capabilities with the ability to translate complex business requirements into effective technical solutions. Experience or interest in enterprise architecture, cloud platforms and data integration would be advantageous. This will require 3 days in the office in Goodwood, Sussex. Please ensure that all the technologies listed are on your CV, and you have the means to travel to the address. Please also ensure that the day rate will work for you. Unfortunately, this role is not open to those who require sponsorship or are currently sponsored. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk JBRP1_UKTJ
Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security. In this role you will be responsible for the design and execution of technical deliverables for customer projects. This includes providing them with competent technical guidance with a strong focus on Microsoft Defender XDR, Entra ID Security and associated Microsoft security and compliance tools. What will you be doing? Leading the design and implementation of related solutions for our customers. Assisting scoping and design workshops to understand customer challenges and propose solutions that meet their requirements. Writing pre and post-delivery documents including statements of works. Working closely with our project management team, ensuring projectmilestones and deadlines are met. Diagnosing and fixing technical challenges for our customers. Why should you apply? At Phoenix, our philosophy is simple we aim to be the UKs leading IT solution and managed service provider and that means we recognise that its our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read What are we looking for? The right person for this role will have significant experience in this sector and will have a deep understanding of Microsoft cloud security tools. Key Skills & Experience: Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist. Microsoft Purview (DLP / Sensitivity Labels / Data Life Cycle Management / Data Governance strategy) Proven experience with design and implementation of related technology solutions. Entra ID Identity and Access Management (Hybrid Identities). Entra ID Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices) Microsoft Defender (for; Endpoint, Office 365, Identity, Cloud Apps, Cloud) Proven experience working in a project focused role. Proven experience troubleshooting and resolving technical challenges. Excellent technical writing skills Strong decision-making Strong relationship-building Microsoft Certifications: Microsoft Certified: Azure Security Administrator Associate AZ-500 Microsoft Certified: Identity and Access Administrator Associate -SC-300 Microsoft Certified: Security Operations Analyst Associate -SC-200 Microsoft Certified: Microsoft 365 Security Administrator Associate MS-500 Microsoft Certified: Information Protection and Compliance Administrator Associate - SC-400 Microsoft Certified: Azure Administrator Expert AZ-105 (Desirable) Microsoft Certified: Azure Architect Expert AZ-305 (Desirable) Microsoft Certified: Administrator Expert MS-102 (Desirable) Practical stuff Where is the role based? Primary location is our HQ in Pocklington, but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. Have you made it this far? If youre still reading, we think theres a strong chance you might be our kind of person. Heres the thing, though research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you dont check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be. JBRP1_UKTJ
07/12/2025
Full time
Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security. In this role you will be responsible for the design and execution of technical deliverables for customer projects. This includes providing them with competent technical guidance with a strong focus on Microsoft Defender XDR, Entra ID Security and associated Microsoft security and compliance tools. What will you be doing? Leading the design and implementation of related solutions for our customers. Assisting scoping and design workshops to understand customer challenges and propose solutions that meet their requirements. Writing pre and post-delivery documents including statements of works. Working closely with our project management team, ensuring projectmilestones and deadlines are met. Diagnosing and fixing technical challenges for our customers. Why should you apply? At Phoenix, our philosophy is simple we aim to be the UKs leading IT solution and managed service provider and that means we recognise that its our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read What are we looking for? The right person for this role will have significant experience in this sector and will have a deep understanding of Microsoft cloud security tools. Key Skills & Experience: Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist. Microsoft Purview (DLP / Sensitivity Labels / Data Life Cycle Management / Data Governance strategy) Proven experience with design and implementation of related technology solutions. Entra ID Identity and Access Management (Hybrid Identities). Entra ID Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices) Microsoft Defender (for; Endpoint, Office 365, Identity, Cloud Apps, Cloud) Proven experience working in a project focused role. Proven experience troubleshooting and resolving technical challenges. Excellent technical writing skills Strong decision-making Strong relationship-building Microsoft Certifications: Microsoft Certified: Azure Security Administrator Associate AZ-500 Microsoft Certified: Identity and Access Administrator Associate -SC-300 Microsoft Certified: Security Operations Analyst Associate -SC-200 Microsoft Certified: Microsoft 365 Security Administrator Associate MS-500 Microsoft Certified: Information Protection and Compliance Administrator Associate - SC-400 Microsoft Certified: Azure Administrator Expert AZ-105 (Desirable) Microsoft Certified: Azure Architect Expert AZ-305 (Desirable) Microsoft Certified: Administrator Expert MS-102 (Desirable) Practical stuff Where is the role based? Primary location is our HQ in Pocklington, but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. Have you made it this far? If youre still reading, we think theres a strong chance you might be our kind of person. Heres the thing, though research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you dont check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be. JBRP1_UKTJ
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
06/12/2025
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Role : Assistant Technology Support Manager Location : Leeds, 2 days per week on site required Duration : 6-month contract Rate : Via Umbella About the Role We're looking for a skilled IT Support Engineer to join a financial services client in Leeds. This is a hands-on, client-facing role providing 1st and 2nd line IT support , helping colleagues both in the office and remotely. You'll play a key role in troubleshooting and resolving technical issues, supporting digital transformation initiatives, and helping colleagues adopt modern technologies. Key Responsibilities Provide 1st and 2nd line IT support to business users in a fast-paced environment Analyse and troubleshoot technical problems, arriving at logical solutions Respond to IT requests via multiple channels (in-person, phone, email, etc.) Prioritise, coordinate, and complete tasks within set deadlines Work effectively independently and as part of a team Support colleagues on both Windows and Mac devices, including home setups, peripherals, and network issues Invest in personal development and coach others when required Essential Skills & Experience Strong experience in 1st and 2nd line IT support Excellent problem-solving skills and logical thinking Exceptional verbal and written communication skills In-depth knowledge of Windows 11 and previous support experience Strong troubleshooting skills in Microsoft Office 365 / Office 2016 (Outlook, Word, Excel, PowerPoint) Experience with Azure Active Directory and Microsoft Endpoint Manager (MEM / Intune) Experience supporting Microsoft Managed Device (MMD) environments Experience supporting MacBooks / MacOS Experience supporting colleagues in a financial services environment Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
05/12/2025
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Role : Assistant Technology Support Manager Location : Leeds, 2 days per week on site required Duration : 6-month contract Rate : Via Umbella About the Role We're looking for a skilled IT Support Engineer to join a financial services client in Leeds. This is a hands-on, client-facing role providing 1st and 2nd line IT support , helping colleagues both in the office and remotely. You'll play a key role in troubleshooting and resolving technical issues, supporting digital transformation initiatives, and helping colleagues adopt modern technologies. Key Responsibilities Provide 1st and 2nd line IT support to business users in a fast-paced environment Analyse and troubleshoot technical problems, arriving at logical solutions Respond to IT requests via multiple channels (in-person, phone, email, etc.) Prioritise, coordinate, and complete tasks within set deadlines Work effectively independently and as part of a team Support colleagues on both Windows and Mac devices, including home setups, peripherals, and network issues Invest in personal development and coach others when required Essential Skills & Experience Strong experience in 1st and 2nd line IT support Excellent problem-solving skills and logical thinking Exceptional verbal and written communication skills In-depth knowledge of Windows 11 and previous support experience Strong troubleshooting skills in Microsoft Office 365 / Office 2016 (Outlook, Word, Excel, PowerPoint) Experience with Azure Active Directory and Microsoft Endpoint Manager (MEM / Intune) Experience supporting Microsoft Managed Device (MMD) environments Experience supporting MacBooks / MacOS Experience supporting colleagues in a financial services environment Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Job Title: IT Trainer Location: Sharston, M22 4SN Salary : £30,000 to £35,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and engaging IT Trainer to join our Professional Support Department. The successful candidate will be responsible for the design, delivery, and coordination of IT systems training across the firm, ensuring all staff have the skills and confidence to use our technology effectively. The role will also play a key part in supporting our graduate training scheme and producing high quality, interactive learning resources. Responsibilities : Training Delivery & Design: Design, plan, and deliver IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff across all levels. Deliver tailored Proclaim training sessions that reflect the needs of different departments and roles. Support and deliver the IT systems element of the firm's graduate and induction training programmes. Develop interactive and engaging eLearning content, including videos, tutorials, simulations, and quick reference guides. Provide 1:1 or small group training to staff requiring additional IT support or refresher sessions. Maintain and regularly update training materials to reflect system changes, upgrades, and best practices. Report regularly to the Digital Learning Manager (or HOD) on training activity, outcomes, and emerging IT training needs. Work collaboratively with the Digital Learning Manager to plan and prioritise upcoming training based on system developments or departmental needs. Work closely with department heads, supervisors, IT, and the Training team to identify training needs and implement solutions that enhance digital capability across the firm. Liaise with the IT department to ensure training aligns with new system releases and process updates. Work with key stakeholders to produce engaging, user-focused learning resources, including guides, walkthroughs, and video content. Evaluate the effectiveness of training sessions and materials, using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear and approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering IT systems training within a professional services or legal environment (essential). Proclaim case management system experience (highly desirable). Experience in instructional design and eLearning creation tools (e.g. Rise 360, Storyline, or similar). Experience supporting graduate or induction programmes (desirable). Knowledge of Microsoft 365 applications and standard legal software e.g. Outlook, Word, Excel, digital dictation tools (essential). Professional training qualification (e.g. PGCE, TAP, CIPD L&D, or similar) is desirable but not essential. Salary & Hours: Salary of £30,000 to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Support Technician, Front line support, IT Support Engineer, IT Support Analyst, IT Support Specialist, IT Development, Technical Support, IT Trainer, IT Tutor, IT Guide, IT Instructor, Software Trainer, Computer Trainer, Hardware Trainer may also be considered for this role.
05/12/2025
Full time
Job Title: IT Trainer Location: Sharston, M22 4SN Salary : £30,000 to £35,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and engaging IT Trainer to join our Professional Support Department. The successful candidate will be responsible for the design, delivery, and coordination of IT systems training across the firm, ensuring all staff have the skills and confidence to use our technology effectively. The role will also play a key part in supporting our graduate training scheme and producing high quality, interactive learning resources. Responsibilities : Training Delivery & Design: Design, plan, and deliver IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff across all levels. Deliver tailored Proclaim training sessions that reflect the needs of different departments and roles. Support and deliver the IT systems element of the firm's graduate and induction training programmes. Develop interactive and engaging eLearning content, including videos, tutorials, simulations, and quick reference guides. Provide 1:1 or small group training to staff requiring additional IT support or refresher sessions. Maintain and regularly update training materials to reflect system changes, upgrades, and best practices. Report regularly to the Digital Learning Manager (or HOD) on training activity, outcomes, and emerging IT training needs. Work collaboratively with the Digital Learning Manager to plan and prioritise upcoming training based on system developments or departmental needs. Work closely with department heads, supervisors, IT, and the Training team to identify training needs and implement solutions that enhance digital capability across the firm. Liaise with the IT department to ensure training aligns with new system releases and process updates. Work with key stakeholders to produce engaging, user-focused learning resources, including guides, walkthroughs, and video content. Evaluate the effectiveness of training sessions and materials, using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear and approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering IT systems training within a professional services or legal environment (essential). Proclaim case management system experience (highly desirable). Experience in instructional design and eLearning creation tools (e.g. Rise 360, Storyline, or similar). Experience supporting graduate or induction programmes (desirable). Knowledge of Microsoft 365 applications and standard legal software e.g. Outlook, Word, Excel, digital dictation tools (essential). Professional training qualification (e.g. PGCE, TAP, CIPD L&D, or similar) is desirable but not essential. Salary & Hours: Salary of £30,000 to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Support Technician, Front line support, IT Support Engineer, IT Support Analyst, IT Support Specialist, IT Development, Technical Support, IT Trainer, IT Tutor, IT Guide, IT Instructor, Software Trainer, Computer Trainer, Hardware Trainer may also be considered for this role.
Job title: IT Technician Location: Billingshurst, West Sussex Salary: £28,500 - 32,500pa Job type: full time/permanent About us: Hydrachem is a dynamic and innovative small to medium sized business, established in Billingshurst in 1973. We are one of the World's leading manufacturers of water purification solutions and disinfection tablets, supplying government organisations, charities and prominent retailers with our lifesaving products. Our commitment to quality and sustainability drives our success, and we are growing our IT capability in order to support staff, secure our systems, and drive digital innovation. Hydrachem is an equal opportunities employer. All data obtained will be handled in accordance with GDPR requirements. The role: We are looking for an onsite IT Technician to work alongside our managed IT support. You will manage hardware, servers, cloud services, firewalls, and security, while helping staff get the most from Microsoft 365, SharePoint, and eventually Power Apps. Experience with ERP systems is a bonus. You will also play a key role in building a full onsite IT department. What you'll do: Provide hands-on IT support and troubleshooting. Manage servers, network, cloud services, and firewalls. Support and train staff on Microsoft 365 and SharePoint. Work with IT policies to keep the business secure. Develop skills in Power Apps and ERP systems. Be instrumental in building a full onsite IT department. Work pattern: 40 hours per week (Monday to Friday). What we're looking for: Experience with Microsoft 365 and SharePoint. Strong IT troubleshooting skills. Knowledge of networks, servers, and security. Willingness to learn Power Apps and ERP systems. Excellent communication and teamwork skills. Why join us: Be a key part of a growing, innovative company. Hands-on role with varied IT responsibilities. Opportunity to expand skills in Microsoft ecosystem and ERP systems. Help shape and grow a full onsite IT team. Health and wellbeing programme. Free onsite parking If you feel you have the experience and knowledge we're looking for we would love to hear from you. Candidates with experience or relevant job titles of; IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support, will be considered for this role.
05/12/2025
Full time
Job title: IT Technician Location: Billingshurst, West Sussex Salary: £28,500 - 32,500pa Job type: full time/permanent About us: Hydrachem is a dynamic and innovative small to medium sized business, established in Billingshurst in 1973. We are one of the World's leading manufacturers of water purification solutions and disinfection tablets, supplying government organisations, charities and prominent retailers with our lifesaving products. Our commitment to quality and sustainability drives our success, and we are growing our IT capability in order to support staff, secure our systems, and drive digital innovation. Hydrachem is an equal opportunities employer. All data obtained will be handled in accordance with GDPR requirements. The role: We are looking for an onsite IT Technician to work alongside our managed IT support. You will manage hardware, servers, cloud services, firewalls, and security, while helping staff get the most from Microsoft 365, SharePoint, and eventually Power Apps. Experience with ERP systems is a bonus. You will also play a key role in building a full onsite IT department. What you'll do: Provide hands-on IT support and troubleshooting. Manage servers, network, cloud services, and firewalls. Support and train staff on Microsoft 365 and SharePoint. Work with IT policies to keep the business secure. Develop skills in Power Apps and ERP systems. Be instrumental in building a full onsite IT department. Work pattern: 40 hours per week (Monday to Friday). What we're looking for: Experience with Microsoft 365 and SharePoint. Strong IT troubleshooting skills. Knowledge of networks, servers, and security. Willingness to learn Power Apps and ERP systems. Excellent communication and teamwork skills. Why join us: Be a key part of a growing, innovative company. Hands-on role with varied IT responsibilities. Opportunity to expand skills in Microsoft ecosystem and ERP systems. Help shape and grow a full onsite IT team. Health and wellbeing programme. Free onsite parking If you feel you have the experience and knowledge we're looking for we would love to hear from you. Candidates with experience or relevant job titles of; IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support, will be considered for this role.
Are you passionate about technology and eager to start a career in cyber security? We are looking for a Cyber Security Engineer Apprentice to join our growing team and gain hands-on experience in protecting digital assets. This is your chance to learn from industry experts and develop practical skills in a dynamic, supportive environment. Specialist Network Operations Ltd (SNO) is a trusted provider of network managed services, specialising in monitoring and managing large-scale fibre optic networks. Established in 2017, we've expanded into Managed IT Services for SMEs, delivering cloud-first solutions powered by Microsoft technologies like M365 and Azure. Our mission is to keep networks secure, efficient, and future-ready. Responsibilities: As a Cyber Security Engineer Apprentice at SNO, you'll work alongside experienced professionals to safeguard systems and data. Your responsibilities will include: Assisting in monitoring and maintaining IT security systems (firewalls, antivirus, intrusion detection). Supporting the identification and assessment of security threats, vulnerabilities, and risks. Helping respond to security incidents and participating in investigations under supervision. Maintaining documentation on security policies, procedures, and standards. Participating in security audits and compliance checks. Assisting with user awareness training and promoting best practices. Staying up-to-date with the latest cyber security trends and technologies. What we're looking for: Genuine interest in IT and cyber security with a willingness to learn new skills. Strong problem-solving skills and attention to detail. Basic understanding of computer networks, operating systems, and cyber threats (desirable but not essential). Excellent communication skills, both written and verbal. Ability to work collaboratively as a team and use initiative. Organisational skills and effective time management. Full, clean driving license and access to vehicle (desirable but not essential). Entry requirements: An A-Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours : 37.5 hours per week, Monday to Friday, 9am-5pm with 30 minutes lunch break. Benefits: 20 days holiday allowance, increasing to 25 with service, plus UK bank holidays. Pension scheme (optional). Structured learning and development plan, including paid study time and support for professional qualifications. Hands-on experience in a thriving and supportive IT security environment. Opportunities to work with cutting-edge security technologies and solutions. Mentorship from experienced cyber security professionals. Competitive apprenticeship salary with potential for progression upon completion. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
05/12/2025
Full time
Are you passionate about technology and eager to start a career in cyber security? We are looking for a Cyber Security Engineer Apprentice to join our growing team and gain hands-on experience in protecting digital assets. This is your chance to learn from industry experts and develop practical skills in a dynamic, supportive environment. Specialist Network Operations Ltd (SNO) is a trusted provider of network managed services, specialising in monitoring and managing large-scale fibre optic networks. Established in 2017, we've expanded into Managed IT Services for SMEs, delivering cloud-first solutions powered by Microsoft technologies like M365 and Azure. Our mission is to keep networks secure, efficient, and future-ready. Responsibilities: As a Cyber Security Engineer Apprentice at SNO, you'll work alongside experienced professionals to safeguard systems and data. Your responsibilities will include: Assisting in monitoring and maintaining IT security systems (firewalls, antivirus, intrusion detection). Supporting the identification and assessment of security threats, vulnerabilities, and risks. Helping respond to security incidents and participating in investigations under supervision. Maintaining documentation on security policies, procedures, and standards. Participating in security audits and compliance checks. Assisting with user awareness training and promoting best practices. Staying up-to-date with the latest cyber security trends and technologies. What we're looking for: Genuine interest in IT and cyber security with a willingness to learn new skills. Strong problem-solving skills and attention to detail. Basic understanding of computer networks, operating systems, and cyber threats (desirable but not essential). Excellent communication skills, both written and verbal. Ability to work collaboratively as a team and use initiative. Organisational skills and effective time management. Full, clean driving license and access to vehicle (desirable but not essential). Entry requirements: An A-Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours : 37.5 hours per week, Monday to Friday, 9am-5pm with 30 minutes lunch break. Benefits: 20 days holiday allowance, increasing to 25 with service, plus UK bank holidays. Pension scheme (optional). Structured learning and development plan, including paid study time and support for professional qualifications. Hands-on experience in a thriving and supportive IT security environment. Opportunities to work with cutting-edge security technologies and solutions. Mentorship from experienced cyber security professionals. Competitive apprenticeship salary with potential for progression upon completion. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
ERP Deployment Coordinator / Systems Administrator Location: Aberdeen Position: Full-Time, Permanent About the Role First Achieve are proud to be recruiting on behalf of a leading engineering and service organisation for an experienced ERP Deployment Coordinator / Systems Administrator. This is a pivotal role supporting the implementation of a new company-wide Cloud ERP system. You will play a central part in driving digital transformation-coordinating deployment, optimising cross-departmental workflows, and ensuring seamless integration across engineering, service, and sales functions. We're looking for a technology-driven professional with a background in service, production, or warehousing systems, and a passion for improving efficiency through digital innovation. Key Responsibilities Support the planning, rollout, and integration of a new ERP system across all departments. Collaborate with engineering, service, and sales teams to align workflows and data structures. Maintain and enhance ERP and Microsoft 365 environments post-deployment. Develop and manage SharePoint-based collaboration and document storage systems. Automate processes using Microsoft Power Platform tools (Power Apps, Power Automate). Coordinate data architecture across ERP, document management, and workflow systems. Support structured change management including documentation, rollback plans, and user communication. Lead troubleshooting and root cause analysis, liaising with internal IT and vendors. Support development of training and competency systems within Microsoft 365 environments. Document system architecture, integrations, and workflows for long-term scalability. Ensure data integrity, access control, and compliance across all connected systems. Desirable Skills & Experience Experience within a service or production environment (valve service experience advantageous). Strong technical, computing, and integration skills. Proven track record in ERP deployment or development with a company-wide focus. Familiarity with Microsoft 365 administration and SharePoint management. Ability to lead cross-functional teams toward unified ERP solutions. Experience in digitisation, automation, and technology integration projects. Proactive and methodical approach to system improvement and maintenance. Beneficial Background Background in Mechanical or Production Engineering. Hands-on experience implementing ERP systems from inception to rollout. Combined engineering and IT expertise. Understanding of database structures, integrations, and optimisation. Working knowledge of Microsoft Power Platform tools. What We Offer Competitive salary package. Comprehensive training and onboarding. Supportive, team-oriented working environment. Opportunities for career growth and professional development. Optional electric vehicle scheme. Free gym membership. Private medical care options.
05/12/2025
Full time
ERP Deployment Coordinator / Systems Administrator Location: Aberdeen Position: Full-Time, Permanent About the Role First Achieve are proud to be recruiting on behalf of a leading engineering and service organisation for an experienced ERP Deployment Coordinator / Systems Administrator. This is a pivotal role supporting the implementation of a new company-wide Cloud ERP system. You will play a central part in driving digital transformation-coordinating deployment, optimising cross-departmental workflows, and ensuring seamless integration across engineering, service, and sales functions. We're looking for a technology-driven professional with a background in service, production, or warehousing systems, and a passion for improving efficiency through digital innovation. Key Responsibilities Support the planning, rollout, and integration of a new ERP system across all departments. Collaborate with engineering, service, and sales teams to align workflows and data structures. Maintain and enhance ERP and Microsoft 365 environments post-deployment. Develop and manage SharePoint-based collaboration and document storage systems. Automate processes using Microsoft Power Platform tools (Power Apps, Power Automate). Coordinate data architecture across ERP, document management, and workflow systems. Support structured change management including documentation, rollback plans, and user communication. Lead troubleshooting and root cause analysis, liaising with internal IT and vendors. Support development of training and competency systems within Microsoft 365 environments. Document system architecture, integrations, and workflows for long-term scalability. Ensure data integrity, access control, and compliance across all connected systems. Desirable Skills & Experience Experience within a service or production environment (valve service experience advantageous). Strong technical, computing, and integration skills. Proven track record in ERP deployment or development with a company-wide focus. Familiarity with Microsoft 365 administration and SharePoint management. Ability to lead cross-functional teams toward unified ERP solutions. Experience in digitisation, automation, and technology integration projects. Proactive and methodical approach to system improvement and maintenance. Beneficial Background Background in Mechanical or Production Engineering. Hands-on experience implementing ERP systems from inception to rollout. Combined engineering and IT expertise. Understanding of database structures, integrations, and optimisation. Working knowledge of Microsoft Power Platform tools. What We Offer Competitive salary package. Comprehensive training and onboarding. Supportive, team-oriented working environment. Opportunities for career growth and professional development. Optional electric vehicle scheme. Free gym membership. Private medical care options.
Solutions Architect - Azure & Hybrid Cloud Location: Chippenham, Wiltshire Salary: £80,000-£85,000 Type: Permanent, Full-time Hybrid Working Available About the Role An award-winning, fast-growing IT services organisation is seeking an experienced Solutions Architect with deep expertise in Microsoft Azure, Microsoft 365, and hybrid IT infrastructures. This role offers the opportunity to work on innovative cloud-first solutions, design end-to-end technical architectures, and guide customers through digital transformation projects. The successful candidate will have a solid foundation in traditional on-premises environments and a proven track record of evolving into cloud-first, Azure-led solutions. Travel to client sites may be required. Key Responsibilities Design and implement modern IT infrastructure solutions with a focus on Azure , hybrid cloud, and Microsoft 365 ecosystems. Lead technical projects from planning to delivery, ensuring high-quality outcomes and customer satisfaction. Produce detailed technical documentation, diagrams, and project plans. Collaborate with clients to define IT roadmaps , provide expert guidance, and recommend future-state solutions. Conduct infrastructure and cyber risk assessments; support Microsoft 365 adoption projects. Act as a senior escalation point for technical teams. Partner with Project Management and Service Delivery teams to ensure seamless delivery. Support pre-sales initiatives, including technical design, proposals, and solution validation. Drive innovation within the organisation's Azure product portfolio and cloud services. Essential Skills & Experience 15+ years' experience progressing through technical roles to Solutions Architect level. Strong expertise in: Microsoft Azure (migration, deployment, management) Microsoft 365, Modern Endpoint Management, and Security Hyper-V / VMware (on-premises and hybrid) Networking fundamentals (TCP/IP, VLANs, routing, firewalls, NAT, etc.) Proven ability to design and deliver end-to-end technical roadmaps. Excellent communication skills with both technical teams and senior stakeholders. Desirable Skills 3CX VoIP solutions Email security and filtering (Mimecast, Barracuda) SonicWALL appliances Azure Site Recovery SQL Server, Power BI, and Data Visualisation Penetration testing or vulnerability scanning experience Project management appreciation Qualifications Required: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Preferred: Azure Network Engineer Associate Azure Security Engineer Associate Azure Virtual Desktop Specialty Windows Server Hybrid Administrator Associate DevOps Engineer Expert Benefits Competitive salary: £80,000-£85,000 Unlimited holiday entitlement Private healthcare Pension (Auto Enrolment) Structured training & development programme (including study time within working hours) Access to extensive online learning resources Referral incentives for staff and clients Friendly, inclusive culture with social events and team activities Modern workspace with lounge area, on-site bar, fresh fruit, and snacks About You You are a proactive, customer-focused technical professional , passionate about cloud technologies and digital transformation. You enjoy solving complex problems, mentoring colleagues, and delivering solutions that add real business value. This role requires occasional travel to client sites and some flexibility for out-of-hours work. Solutions Architect, Azure Solutions Architect, Microsoft Azure, Microsoft 365, Hybrid Cloud, Cloud Solutions, IT Architecture, Hyper-V, VMware, Networking, Cloud Adoption, IT Roadmap, Digital Transformation.
05/12/2025
Full time
Solutions Architect - Azure & Hybrid Cloud Location: Chippenham, Wiltshire Salary: £80,000-£85,000 Type: Permanent, Full-time Hybrid Working Available About the Role An award-winning, fast-growing IT services organisation is seeking an experienced Solutions Architect with deep expertise in Microsoft Azure, Microsoft 365, and hybrid IT infrastructures. This role offers the opportunity to work on innovative cloud-first solutions, design end-to-end technical architectures, and guide customers through digital transformation projects. The successful candidate will have a solid foundation in traditional on-premises environments and a proven track record of evolving into cloud-first, Azure-led solutions. Travel to client sites may be required. Key Responsibilities Design and implement modern IT infrastructure solutions with a focus on Azure , hybrid cloud, and Microsoft 365 ecosystems. Lead technical projects from planning to delivery, ensuring high-quality outcomes and customer satisfaction. Produce detailed technical documentation, diagrams, and project plans. Collaborate with clients to define IT roadmaps , provide expert guidance, and recommend future-state solutions. Conduct infrastructure and cyber risk assessments; support Microsoft 365 adoption projects. Act as a senior escalation point for technical teams. Partner with Project Management and Service Delivery teams to ensure seamless delivery. Support pre-sales initiatives, including technical design, proposals, and solution validation. Drive innovation within the organisation's Azure product portfolio and cloud services. Essential Skills & Experience 15+ years' experience progressing through technical roles to Solutions Architect level. Strong expertise in: Microsoft Azure (migration, deployment, management) Microsoft 365, Modern Endpoint Management, and Security Hyper-V / VMware (on-premises and hybrid) Networking fundamentals (TCP/IP, VLANs, routing, firewalls, NAT, etc.) Proven ability to design and deliver end-to-end technical roadmaps. Excellent communication skills with both technical teams and senior stakeholders. Desirable Skills 3CX VoIP solutions Email security and filtering (Mimecast, Barracuda) SonicWALL appliances Azure Site Recovery SQL Server, Power BI, and Data Visualisation Penetration testing or vulnerability scanning experience Project management appreciation Qualifications Required: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Preferred: Azure Network Engineer Associate Azure Security Engineer Associate Azure Virtual Desktop Specialty Windows Server Hybrid Administrator Associate DevOps Engineer Expert Benefits Competitive salary: £80,000-£85,000 Unlimited holiday entitlement Private healthcare Pension (Auto Enrolment) Structured training & development programme (including study time within working hours) Access to extensive online learning resources Referral incentives for staff and clients Friendly, inclusive culture with social events and team activities Modern workspace with lounge area, on-site bar, fresh fruit, and snacks About You You are a proactive, customer-focused technical professional , passionate about cloud technologies and digital transformation. You enjoy solving complex problems, mentoring colleagues, and delivering solutions that add real business value. This role requires occasional travel to client sites and some flexibility for out-of-hours work. Solutions Architect, Azure Solutions Architect, Microsoft Azure, Microsoft 365, Hybrid Cloud, Cloud Solutions, IT Architecture, Hyper-V, VMware, Networking, Cloud Adoption, IT Roadmap, Digital Transformation.
Copilot Tech Lead - London (Hybrid) - Contract Day rate: £600 - £650 (inside IR35) Duration: 6 months Start: January 2026 My client is looking for a Technical Lead, the tech Lead / Copilot SME will act as a Copilot SME and a bridge between my client and the SI delivery company. The Copilot SME will lead the technical implementation of the agentic framework, leveraging Microsoft Copilot Studio, Power Platform, and related technologies. You will assist with setting the Standards and Governance, while ensuring the solutions are scalable, secure, and compliant. Key Responsibilities: Lead the technical design and delivery of agentic AI solutions using Copilot Studio, Power Platform, and Azure AI Foundry. Architect and implement the Declarative Agentic Framework, embedding governance, controls, and compliance best practices. Develop and validate pilot M365 agents (e.g., for document search, reporting, digital colleague scenarios). Collaborate with the Engagement Lead, BA, and PM to define requirements, delivery plans, and success metrics. Guide the team on technical standards, code quality, and solution architecture. Support enablement and training sessions for the teams, promoting safe citizen development. Advise on integration patterns (MCP, A2A), security, and data handling. Engage with senior stakeholders to gather requirements, present solutions, and drive adoption. Stay current with Microsoft Copilot, Power Platform, and AI advancements; recommend adoption of new features. Ensure all solutions align with their compliance, governance, and risk management requirements. Required Skills & Experience Proven experience leading technical delivery of AI/automation solutions using Microsoft Copilot Studio and Power Platform. Hands-on expertise in Python for automation, integration, or AI/ML tasks. Strong understanding of MCP (Microsoft Cloud Platform), A2A (Application-to-Application) integration, and Azure AI Foundry. Track record of embedding controls, governance, and compliance in technical solutions. Experience in agile delivery, technical leadership, and mentoring. Excellent communication skills; able to engage both technical and non-technical stakeholders. Experience running workshops, technical demos, and enablement sessions. Ability to work in hybrid and remote teams, collaborating across functions. Preferred Qualifications & Certifications Microsoft Certified: Azure AI Engineer Associate, Power Platform certifications, or Copilot Studio credentials. Knowledge of "safe citizen development" principles. Copilot Tech Lead - London (Hybrid) - Contract To apply, please send your recent CV or call directly on RSG Plc is acting as an Employment Business in relation to this vacancy.
04/12/2025
Contractor
Copilot Tech Lead - London (Hybrid) - Contract Day rate: £600 - £650 (inside IR35) Duration: 6 months Start: January 2026 My client is looking for a Technical Lead, the tech Lead / Copilot SME will act as a Copilot SME and a bridge between my client and the SI delivery company. The Copilot SME will lead the technical implementation of the agentic framework, leveraging Microsoft Copilot Studio, Power Platform, and related technologies. You will assist with setting the Standards and Governance, while ensuring the solutions are scalable, secure, and compliant. Key Responsibilities: Lead the technical design and delivery of agentic AI solutions using Copilot Studio, Power Platform, and Azure AI Foundry. Architect and implement the Declarative Agentic Framework, embedding governance, controls, and compliance best practices. Develop and validate pilot M365 agents (e.g., for document search, reporting, digital colleague scenarios). Collaborate with the Engagement Lead, BA, and PM to define requirements, delivery plans, and success metrics. Guide the team on technical standards, code quality, and solution architecture. Support enablement and training sessions for the teams, promoting safe citizen development. Advise on integration patterns (MCP, A2A), security, and data handling. Engage with senior stakeholders to gather requirements, present solutions, and drive adoption. Stay current with Microsoft Copilot, Power Platform, and AI advancements; recommend adoption of new features. Ensure all solutions align with their compliance, governance, and risk management requirements. Required Skills & Experience Proven experience leading technical delivery of AI/automation solutions using Microsoft Copilot Studio and Power Platform. Hands-on expertise in Python for automation, integration, or AI/ML tasks. Strong understanding of MCP (Microsoft Cloud Platform), A2A (Application-to-Application) integration, and Azure AI Foundry. Track record of embedding controls, governance, and compliance in technical solutions. Experience in agile delivery, technical leadership, and mentoring. Excellent communication skills; able to engage both technical and non-technical stakeholders. Experience running workshops, technical demos, and enablement sessions. Ability to work in hybrid and remote teams, collaborating across functions. Preferred Qualifications & Certifications Microsoft Certified: Azure AI Engineer Associate, Power Platform certifications, or Copilot Studio credentials. Knowledge of "safe citizen development" principles. Copilot Tech Lead - London (Hybrid) - Contract To apply, please send your recent CV or call directly on RSG Plc is acting as an Employment Business in relation to this vacancy.
Senior IT Support Engineer Location: Aghalee Job Type: Full-time Salary Range: £45-£55k per annum REED Technology are delighted to partner with a fantastic logistics organisation who due to continued growth and expansion are seeking a Senior IT Support Engineer to lead complex incident resolution, own core infrastructure, and deliver cloud-first projects across AWS and Microsoft 365. This role is pivotal in providing high-level networking and security solutions, designing and operating VPCs and IAM in AWS, implementing Microsoft Intune/Entra ID at scale, and hardening Windows Server/AD environments. The ideal candidate will blend deep troubleshooting skills with solid project delivery and a security-by-design approach. Day-to-day of the role: Design, deploy, and operate AWS EC2 workloads, Auto Scaling Groups, ALB/NLB, and manage secure VPC architectures. Implement and manage IAM roles, policies, and encryption using AWS KMS. Configure and manage Microsoft Intune/Entra ID, including device enrollment, compliance policies, and Conditional Access. Administer enterprise networking and security configurations, including next-gen firewalls, IDS/IPS, and network segmentation. Support Windows Server, Active Directory, and related services to ensure data integrity and security. Manage VoIP solutions, including SIP trunks and call routing. Own backup strategies and coordinate vulnerability management and remediation across platforms. Act as L3 escalation for complex IT incidents, driving root cause analysis and permanent fixes. Automate routine tasks using PowerShell and contribute to CI/CD/IaC practices. Required Skills & Qualifications: Bachelor's degree in Computer Science / IT or equivalent experience. 5+ years in enterprise IT with L3 support, networking, and systems administration responsibilities. Proven expertise across AWS (EC2, VPC, IAM, Load Balancing, Auto Scaling), Windows Server/AD, Intune/Entra ID, and enterprise networking/security. Hands-on experience with VoIP deployments and QoS, and with SharePoint/OneDrive administration. Strong understanding of cybersecurity best practices. Excellent troubleshooting, documentation, and stakeholder communication skills. Desirable: Experience in transport, logistics, or supply chain systems; AWS/Microsoft Certifications; Networking / Security Certifications (ITIL, CompTIA Security+). Benefits: Exposure to large-scale digital transformation projects in a leading logistics organisation. Professional development and training opportunities. Competitive salary and comprehensive company benefits. To apply for the Senior IT Support Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
04/12/2025
Full time
Senior IT Support Engineer Location: Aghalee Job Type: Full-time Salary Range: £45-£55k per annum REED Technology are delighted to partner with a fantastic logistics organisation who due to continued growth and expansion are seeking a Senior IT Support Engineer to lead complex incident resolution, own core infrastructure, and deliver cloud-first projects across AWS and Microsoft 365. This role is pivotal in providing high-level networking and security solutions, designing and operating VPCs and IAM in AWS, implementing Microsoft Intune/Entra ID at scale, and hardening Windows Server/AD environments. The ideal candidate will blend deep troubleshooting skills with solid project delivery and a security-by-design approach. Day-to-day of the role: Design, deploy, and operate AWS EC2 workloads, Auto Scaling Groups, ALB/NLB, and manage secure VPC architectures. Implement and manage IAM roles, policies, and encryption using AWS KMS. Configure and manage Microsoft Intune/Entra ID, including device enrollment, compliance policies, and Conditional Access. Administer enterprise networking and security configurations, including next-gen firewalls, IDS/IPS, and network segmentation. Support Windows Server, Active Directory, and related services to ensure data integrity and security. Manage VoIP solutions, including SIP trunks and call routing. Own backup strategies and coordinate vulnerability management and remediation across platforms. Act as L3 escalation for complex IT incidents, driving root cause analysis and permanent fixes. Automate routine tasks using PowerShell and contribute to CI/CD/IaC practices. Required Skills & Qualifications: Bachelor's degree in Computer Science / IT or equivalent experience. 5+ years in enterprise IT with L3 support, networking, and systems administration responsibilities. Proven expertise across AWS (EC2, VPC, IAM, Load Balancing, Auto Scaling), Windows Server/AD, Intune/Entra ID, and enterprise networking/security. Hands-on experience with VoIP deployments and QoS, and with SharePoint/OneDrive administration. Strong understanding of cybersecurity best practices. Excellent troubleshooting, documentation, and stakeholder communication skills. Desirable: Experience in transport, logistics, or supply chain systems; AWS/Microsoft Certifications; Networking / Security Certifications (ITIL, CompTIA Security+). Benefits: Exposure to large-scale digital transformation projects in a leading logistics organisation. Professional development and training opportunities. Competitive salary and comprehensive company benefits. To apply for the Senior IT Support Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
We're hiring a Onsite Service Analyst! 5 days a week 8:00am - 6:00pm at 240 Blackfriars Rd London 3-month contract (with the potential of going perm) £300 per day Inside IR35 Start ASAP - ideally next week! Company Description At Informa Global Support, we're about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We're the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we're here to champion specialists by helping people learn more, know more and do more.As those businesses grow and develop, so will the opportunities for you to grow and develop within Informa Global Support. We're passionate about building for the future - and want your future to be with us. Because we know you're hungry to expand your skills by embracing new experiences. And all the while you'll be supported by a community of talented and like-minded colleagues, where openness is encouraged, and a can-do attitude is the norm. Job Description Role Profile Embrace Informa colleague end user experience and be the ambassadors of Group Technology Solutions & Services by providing excellent service delivery and possessing a 'colleague first' attitude and mindset.Provide physical deskside support services in selected locations, providing onsite support to complement the remote centralised Service Desk service.Reporting to the UK & EU Head of Onsite Support Services within the Service Management & Operations function - part of Technology Operations.The activities of the deskside support function compliment those provided by the centralised Service Desk and are focused on Incident and Request fulfilment where local on-site support is required. These responsibilities include: Be an escalation point for centralised Service Desk acting as technical experts focused on improving colleague experience of technology Act as a single point of contact for colleagues providing information relating to wider Technology initiatives and channel queries or escalations through to the appropriate Technology functions Conduct remote site visits (rotational) for sites where dedicated on-site resources have not been provided Provide subject matter expert and knowledge transfer information to support the centralised Service Desk and associated automated services (shift left) Provide feedback to the centralised Service Desk on customer satisfaction, usage of tools, automation and the Incident resolution process Work with the centralised Service Desk on continuous improvement initiatives Provide concierge support at designated location(s) - Tech Bar Support Provide Audio Visual and conference room support Resolve end point security Incidents when remote support tools are unable to do so Execute IT disposal activities for end user colleague devices Ensure the safeguarding of Company assets, data where confidentiality is always adhered to. Security policies to be always followed. Manage equipment inventory Assist with Merger & Acquisitions as required Act as project champions assisting with the deployment of new products and releases Provide consistent, timely and efficient on-boarding services for new starters Fulfil hardware requests with respect to equipment procurement, configuration and deployment Co-ordinate hardware break/fix activities Co-ordinate or fulfil engineer dispatch services Investigate connectivity issues where remote support is not possible or unable to resolve Provide colleague (end user) training for core PC & Mac applications Assist with reducing legacy ticket backlog processing and service level fulfilment asset management process and procedures are adhered to for end user colleague devices Assist with office moves activities and coordination Must be able to work 5 days a week on-site, shifts will vary between our London offices located in Blackfriars & Victoria. What we're looking for Essential Skills & Experience: Strong experience within an IT support role - ideally within a large organisation working to SLAs Ability to proactively seek out avenues of improvement for all services being provided Communicate well with all levels of the business including colleagues, management and VIPs Strong communication and interpersonal skills Customer Service driven Motivated and personable with a strong work ethic Be able to provide training to new users and support team members AV Support Maintaining asset Inventory Be able to work under pressure Strong experience of the following technologies required: Service-Now or similar ITSM system Office 365 (email, Teams, SharePoint, OneDrive, Office) Windows 10 and Windows 11 operating systems Mac OS Active Directory & Azure Active Directory Basic Networking (TCP/IP) Microsoft System Center Configuration Manager (SCCM) Virtual and physical desktop support Hardware and software inventory systems Mobile Device support (including Smart phones and iPhone/iPad support) Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
04/12/2025
Contractor
We're hiring a Onsite Service Analyst! 5 days a week 8:00am - 6:00pm at 240 Blackfriars Rd London 3-month contract (with the potential of going perm) £300 per day Inside IR35 Start ASAP - ideally next week! Company Description At Informa Global Support, we're about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We're the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we're here to champion specialists by helping people learn more, know more and do more.As those businesses grow and develop, so will the opportunities for you to grow and develop within Informa Global Support. We're passionate about building for the future - and want your future to be with us. Because we know you're hungry to expand your skills by embracing new experiences. And all the while you'll be supported by a community of talented and like-minded colleagues, where openness is encouraged, and a can-do attitude is the norm. Job Description Role Profile Embrace Informa colleague end user experience and be the ambassadors of Group Technology Solutions & Services by providing excellent service delivery and possessing a 'colleague first' attitude and mindset.Provide physical deskside support services in selected locations, providing onsite support to complement the remote centralised Service Desk service.Reporting to the UK & EU Head of Onsite Support Services within the Service Management & Operations function - part of Technology Operations.The activities of the deskside support function compliment those provided by the centralised Service Desk and are focused on Incident and Request fulfilment where local on-site support is required. These responsibilities include: Be an escalation point for centralised Service Desk acting as technical experts focused on improving colleague experience of technology Act as a single point of contact for colleagues providing information relating to wider Technology initiatives and channel queries or escalations through to the appropriate Technology functions Conduct remote site visits (rotational) for sites where dedicated on-site resources have not been provided Provide subject matter expert and knowledge transfer information to support the centralised Service Desk and associated automated services (shift left) Provide feedback to the centralised Service Desk on customer satisfaction, usage of tools, automation and the Incident resolution process Work with the centralised Service Desk on continuous improvement initiatives Provide concierge support at designated location(s) - Tech Bar Support Provide Audio Visual and conference room support Resolve end point security Incidents when remote support tools are unable to do so Execute IT disposal activities for end user colleague devices Ensure the safeguarding of Company assets, data where confidentiality is always adhered to. Security policies to be always followed. Manage equipment inventory Assist with Merger & Acquisitions as required Act as project champions assisting with the deployment of new products and releases Provide consistent, timely and efficient on-boarding services for new starters Fulfil hardware requests with respect to equipment procurement, configuration and deployment Co-ordinate hardware break/fix activities Co-ordinate or fulfil engineer dispatch services Investigate connectivity issues where remote support is not possible or unable to resolve Provide colleague (end user) training for core PC & Mac applications Assist with reducing legacy ticket backlog processing and service level fulfilment asset management process and procedures are adhered to for end user colleague devices Assist with office moves activities and coordination Must be able to work 5 days a week on-site, shifts will vary between our London offices located in Blackfriars & Victoria. What we're looking for Essential Skills & Experience: Strong experience within an IT support role - ideally within a large organisation working to SLAs Ability to proactively seek out avenues of improvement for all services being provided Communicate well with all levels of the business including colleagues, management and VIPs Strong communication and interpersonal skills Customer Service driven Motivated and personable with a strong work ethic Be able to provide training to new users and support team members AV Support Maintaining asset Inventory Be able to work under pressure Strong experience of the following technologies required: Service-Now or similar ITSM system Office 365 (email, Teams, SharePoint, OneDrive, Office) Windows 10 and Windows 11 operating systems Mac OS Active Directory & Azure Active Directory Basic Networking (TCP/IP) Microsoft System Center Configuration Manager (SCCM) Virtual and physical desktop support Hardware and software inventory systems Mobile Device support (including Smart phones and iPhone/iPad support) Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Power Platform Support Engineer £280-£308 per day inside IR35 - On site role at Goodwood, Chichester, Sussex I am working with a key client, a leading organisation within the Automotive Sector who are looking for a Digital Microsoft 365 Solutions Engineer to join their newly formed Project Team to lead automation initiatives, design and create project workflows and build digital tools.You will require the following skills which must be listed on your CV Proven experience administering and configuring Microsoft 365 applications and services, with strong expertise in PowerApps, Power Automate, and Power BI development. Solid technical skills including proficiency in Excel/VBA, JSON, Python scripting, SQL for data querying, and familiarity with SAP, AWS, SharePoint Online, and Microsoft Teams administration. Experience working with JIRA to independently add, manage, and refine user stories in a structured manner. Strong analytical and problem-solving capabilities with the ability to translate complex business requirements into effective technical solutions. Experience or interest in enterprise architecture, cloud platforms and data integration would be advantageous. This will require 3 days in the office in Goodwood, Sussex. Please ensure that all the technologies listed are on your CV, and you have the means to travel to the address. Please also ensure that the day rate will work for you. Unfortunately, this role is not open to those who require sponsorship or are currently sponsored. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
04/12/2025
Contractor
Power Platform Support Engineer £280-£308 per day inside IR35 - On site role at Goodwood, Chichester, Sussex I am working with a key client, a leading organisation within the Automotive Sector who are looking for a Digital Microsoft 365 Solutions Engineer to join their newly formed Project Team to lead automation initiatives, design and create project workflows and build digital tools.You will require the following skills which must be listed on your CV Proven experience administering and configuring Microsoft 365 applications and services, with strong expertise in PowerApps, Power Automate, and Power BI development. Solid technical skills including proficiency in Excel/VBA, JSON, Python scripting, SQL for data querying, and familiarity with SAP, AWS, SharePoint Online, and Microsoft Teams administration. Experience working with JIRA to independently add, manage, and refine user stories in a structured manner. Strong analytical and problem-solving capabilities with the ability to translate complex business requirements into effective technical solutions. Experience or interest in enterprise architecture, cloud platforms and data integration would be advantageous. This will require 3 days in the office in Goodwood, Sussex. Please ensure that all the technologies listed are on your CV, and you have the means to travel to the address. Please also ensure that the day rate will work for you. Unfortunately, this role is not open to those who require sponsorship or are currently sponsored. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
SharePoint Developer - Leicestershire - Hybrid 1day/pw on site - £55,000 - £60,000 Key Skills - Sharepoint Online, Microsoft Purview policies (e.g., retention labels, DLP, sensitivity labels). Power Automate, PowerShell, SPFx MS Graph Api, Governance, Security. An exciting opportunity has arisen for a SharePoint Developer to join our client. Based in the Leicestershire area, this role offers the chance to play a key part in shaping our digital workplace. We are seeking a highly capable SharePoint specialist with strong development skills, governance expertise, and experience in supporting Microsoft 365 environments. This role is central to the design, development, support, and governance of our SharePoint Online platform, ensuring it remains secure, scalable, and aligned with business needs. Key Responsibilities: Lead the development of SharePoint Online solutions, including site architecture, SPFx components, Power Automate workflows, and custom integrations. Act as a 3rd line support expert for SharePoint Online, resolving complex technical issues and providing escalation support. Implement and maintain governance frameworks, including permissions management, lifecycle policies, and compliance configurations. Collaborate with security and compliance teams to ensure SharePoint aligns with Microsoft Purview policies (e.g., retention labels, DLP, sensitivity labels). Design and deploy automation scripts using PowerShell to streamline SharePoint administration and reporting. Maintain high-quality documentation, technical runbooks, and knowledge base articles. Mentor junior engineers and contribute to internal capability development. Participate in change management and technical design discussions for new SharePoint services and enhancements. About You - Required Skills & Experience: Proven experience in SharePoint Online development and administration. Strong understanding of Microsoft 365 governance and compliance, especially Microsoft Purview. Proficiency in PowerShell scripting and automation. Experience with Microsoft Graph API and REST APIs. Ability to troubleshoot complex SharePoint issues and propose scalable solutions. Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders. Desirable Qualifications and experience: Microsoft certifications such as MS-500, SC-400, or MS-700. Experience with: o Microsoft Teams, OneDrive, Exchange Online o Microsoft Defender for Cloud Apps and Entra ID Protection o Migrating legacy file systems to SharePoint Online o Agile or ITIL-based service management practices What We Can Offer in Return: With a robust order book our client offers stability, exciting projects, and opportunities for career growth. You'll be part of a diverse, high-performing team with access to: Tailored training and development through their Career Paths initiative Flexible working via our Agile Working programme Comprehensive benefits including: o Generous holiday entitlement o Pension plan o Private medical scheme options o Cycle to Work scheme o Corporate discounts o Paid membership to a relevant professional association For immediate consideration please apply now!
04/12/2025
Full time
SharePoint Developer - Leicestershire - Hybrid 1day/pw on site - £55,000 - £60,000 Key Skills - Sharepoint Online, Microsoft Purview policies (e.g., retention labels, DLP, sensitivity labels). Power Automate, PowerShell, SPFx MS Graph Api, Governance, Security. An exciting opportunity has arisen for a SharePoint Developer to join our client. Based in the Leicestershire area, this role offers the chance to play a key part in shaping our digital workplace. We are seeking a highly capable SharePoint specialist with strong development skills, governance expertise, and experience in supporting Microsoft 365 environments. This role is central to the design, development, support, and governance of our SharePoint Online platform, ensuring it remains secure, scalable, and aligned with business needs. Key Responsibilities: Lead the development of SharePoint Online solutions, including site architecture, SPFx components, Power Automate workflows, and custom integrations. Act as a 3rd line support expert for SharePoint Online, resolving complex technical issues and providing escalation support. Implement and maintain governance frameworks, including permissions management, lifecycle policies, and compliance configurations. Collaborate with security and compliance teams to ensure SharePoint aligns with Microsoft Purview policies (e.g., retention labels, DLP, sensitivity labels). Design and deploy automation scripts using PowerShell to streamline SharePoint administration and reporting. Maintain high-quality documentation, technical runbooks, and knowledge base articles. Mentor junior engineers and contribute to internal capability development. Participate in change management and technical design discussions for new SharePoint services and enhancements. About You - Required Skills & Experience: Proven experience in SharePoint Online development and administration. Strong understanding of Microsoft 365 governance and compliance, especially Microsoft Purview. Proficiency in PowerShell scripting and automation. Experience with Microsoft Graph API and REST APIs. Ability to troubleshoot complex SharePoint issues and propose scalable solutions. Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders. Desirable Qualifications and experience: Microsoft certifications such as MS-500, SC-400, or MS-700. Experience with: o Microsoft Teams, OneDrive, Exchange Online o Microsoft Defender for Cloud Apps and Entra ID Protection o Migrating legacy file systems to SharePoint Online o Agile or ITIL-based service management practices What We Can Offer in Return: With a robust order book our client offers stability, exciting projects, and opportunities for career growth. You'll be part of a diverse, high-performing team with access to: Tailored training and development through their Career Paths initiative Flexible working via our Agile Working programme Comprehensive benefits including: o Generous holiday entitlement o Pension plan o Private medical scheme options o Cycle to Work scheme o Corporate discounts o Paid membership to a relevant professional association For immediate consideration please apply now!
SecOps Engineer - Central London Up to £70,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Please note; this role is 4 days per week onsite initially (dropping to 3 once passed probation). Working hours are 08:00 - 17:00.
04/12/2025
Full time
SecOps Engineer - Central London Up to £70,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Please note; this role is 4 days per week onsite initially (dropping to 3 once passed probation). Working hours are 08:00 - 17:00.
Your New Company My client is a leading organisation dedicated to building a modern, reliable, and secure cloud and server infrastructure. This is an excellent opportunity to join a company that is committed to providing seamless, consistent, and high-quality services to its partners and clients. Your New Role I'm seeking an Infrastructure Engineer to join my client's team. This is a hands-on technical role where you'll be instrumental in the development and delivery of cutting-edge cloud and server solutions. You'll ensure a seamless and consistent delivery of services, all while adhering to agreed-upon Service Level Agreements (SLAs) and technical standards. What You'll Need to Succeed This role will provide extensive hands-on experience with a variety of cloud and server technologies as follows: Cloud platforms & architecture: A proven track record with Microsoft Azure IaaS, including its core components for compute, networking, and storage. Strong experience with Microsoft 365 administration (SharePoint, Teams, Exchange Online) and leveraging Azure Monitor for comprehensive infrastructure oversight. Virtualisation & Server Infrastructure: Expert knowledge of Hyper-V and VMware virtualisation environments. Solid experience with on-premises and hybrid server, compute, and storage infrastructure. Microsoft Windows Server: Experience of key server roles, including Active Directory, DNS, DHCP, WSUS, DFS, and Group Policy. Security & Endpoint Management: Practical experience with SOPHOS and Microsoft Defender for Endpoint. Proficiency in implementing and managing VPN solutions like Microsoft Direct Access or Always On VPN. Strong background in endpoint management using Microsoft SCCM and Intune. Data & Infrastructure: Proficient in Microsoft SQL Server. Knowledge of backup and recovery solutions. Familiarity with digital infrastructure monitoring tools like SolarWinds. What You'll Get in Return You'll be part of a dynamic and forward-thinking team where you'll play a vital role in shaping the future of digital infrastructure. You will receive a competitive salary with public sector benefits and the chance to work with the latest technologies. My client is committed to your professional development and will provide opportunities for ongoing training and growth. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me for a confidential chat.If this job isn't quite right for you, but you are looking for a new position, please contact me for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
04/12/2025
Full time
Your New Company My client is a leading organisation dedicated to building a modern, reliable, and secure cloud and server infrastructure. This is an excellent opportunity to join a company that is committed to providing seamless, consistent, and high-quality services to its partners and clients. Your New Role I'm seeking an Infrastructure Engineer to join my client's team. This is a hands-on technical role where you'll be instrumental in the development and delivery of cutting-edge cloud and server solutions. You'll ensure a seamless and consistent delivery of services, all while adhering to agreed-upon Service Level Agreements (SLAs) and technical standards. What You'll Need to Succeed This role will provide extensive hands-on experience with a variety of cloud and server technologies as follows: Cloud platforms & architecture: A proven track record with Microsoft Azure IaaS, including its core components for compute, networking, and storage. Strong experience with Microsoft 365 administration (SharePoint, Teams, Exchange Online) and leveraging Azure Monitor for comprehensive infrastructure oversight. Virtualisation & Server Infrastructure: Expert knowledge of Hyper-V and VMware virtualisation environments. Solid experience with on-premises and hybrid server, compute, and storage infrastructure. Microsoft Windows Server: Experience of key server roles, including Active Directory, DNS, DHCP, WSUS, DFS, and Group Policy. Security & Endpoint Management: Practical experience with SOPHOS and Microsoft Defender for Endpoint. Proficiency in implementing and managing VPN solutions like Microsoft Direct Access or Always On VPN. Strong background in endpoint management using Microsoft SCCM and Intune. Data & Infrastructure: Proficient in Microsoft SQL Server. Knowledge of backup and recovery solutions. Familiarity with digital infrastructure monitoring tools like SolarWinds. What You'll Get in Return You'll be part of a dynamic and forward-thinking team where you'll play a vital role in shaping the future of digital infrastructure. You will receive a competitive salary with public sector benefits and the chance to work with the latest technologies. My client is committed to your professional development and will provide opportunities for ongoing training and growth. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me for a confidential chat.If this job isn't quite right for you, but you are looking for a new position, please contact me for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dynamics BC DeveloperUp to £75,000Staffordshire, UKHybrid (1-2 days a month on-site)Permanent We are looking for a talented Dynamics Business Central Developer to join an award-winning, Microsoft-accredited Dynamics Consultancy at the forefront of digital transformation. As the business continues to expand and deliver best-in-class Microsoft solutions to a diverse customer base, you'll play a vital role in shaping, building and enhancing their Business Central capabilities. In this key role, you'll work closely with consultants, architects, and end clients to deliver high-quality extensions, integrations, and customisations within Business Central. You'll be joining a highly skilled, well-established team where innovation, technical excellence and continuous improvement are central to everything they do. If you're driven, detail-focused, and thrive in a consultancy environment where no two projects are the same, we'd love to hear from you. Key Skills Proven experience developing within Microsoft Dynamics 365 Business Central (AL, Extensions, VS Code). Strong understanding of BC architecture, integrations, APIs and data structures. Ability to translate functional requirements into robust technical solutions. Excellent troubleshooting skills with a methodical approach to problem solving. Comfortable working in a consultancy setting, engaging directly with clients and managing changing priorities. Strong communication and collaborative skills, able to work cross-functionally with consultants, PMs and technical teams. Experience with Microsoft stack technologies (Azure, Power Platform, DevOps) beneficial. Any Microsoft certifications or progression towards them is a strong advantage. What you get in return: Salary up to £75,000 Opportunity to work with a multi-award-winning Microsoft Partner Training, certifications and ongoing professional development 25 days holiday plus company benefits Exposure to diverse, exciting projects across multiple industries This company is an equal opportunity employer and values inclusion. They do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Interested? Please submit your CV to Ryan Gladding at DCS Recruitment - DCS Recruitment is recognised as a trusted supplier of permanent, contract and interim recruitment services to Engineering, Manufacturing, Technology and High-Growth sectors. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
04/12/2025
Full time
Dynamics BC DeveloperUp to £75,000Staffordshire, UKHybrid (1-2 days a month on-site)Permanent We are looking for a talented Dynamics Business Central Developer to join an award-winning, Microsoft-accredited Dynamics Consultancy at the forefront of digital transformation. As the business continues to expand and deliver best-in-class Microsoft solutions to a diverse customer base, you'll play a vital role in shaping, building and enhancing their Business Central capabilities. In this key role, you'll work closely with consultants, architects, and end clients to deliver high-quality extensions, integrations, and customisations within Business Central. You'll be joining a highly skilled, well-established team where innovation, technical excellence and continuous improvement are central to everything they do. If you're driven, detail-focused, and thrive in a consultancy environment where no two projects are the same, we'd love to hear from you. Key Skills Proven experience developing within Microsoft Dynamics 365 Business Central (AL, Extensions, VS Code). Strong understanding of BC architecture, integrations, APIs and data structures. Ability to translate functional requirements into robust technical solutions. Excellent troubleshooting skills with a methodical approach to problem solving. Comfortable working in a consultancy setting, engaging directly with clients and managing changing priorities. Strong communication and collaborative skills, able to work cross-functionally with consultants, PMs and technical teams. Experience with Microsoft stack technologies (Azure, Power Platform, DevOps) beneficial. Any Microsoft certifications or progression towards them is a strong advantage. What you get in return: Salary up to £75,000 Opportunity to work with a multi-award-winning Microsoft Partner Training, certifications and ongoing professional development 25 days holiday plus company benefits Exposure to diverse, exciting projects across multiple industries This company is an equal opportunity employer and values inclusion. They do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Interested? Please submit your CV to Ryan Gladding at DCS Recruitment - DCS Recruitment is recognised as a trusted supplier of permanent, contract and interim recruitment services to Engineering, Manufacturing, Technology and High-Growth sectors. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Solution Architect - Microsoft / Application Rate: £600 - £650 Inside IR35 (total to umbrella) Location: Kent (2 days per week on-site) Duration: 6 months About the Role: We are seeking an experienced Solution Architect to take ownership of a broad technical domain and roadmap, shaping architectural direction across a modern Microsoft technology landscape. You will propose solutions to business challenges, define and govern architectural standards and ensure the successful delivery of scalable, secure and compliant technology. This is a generalist architecture role requiring strong breadth across Azure Infrastructure, Microsoft Purview, the M365 collaboration stack and Dynamics 365. You will work closely with Architecture, IT Leadership, Programme Management and Delivery teams to drive alignment between business change and technical solutions. Success in this role relies on exceptional communication skills. Someone who can influence stakeholders, build strong relationships, challenge third-party suppliers where needed and confidently guide technology decisions. Key Responsibilities Own the technical architecture for your domain, ensuring alignment to enterprise principles, standards and roadmaps. Understand organisational objectives and recommend cost effective, workable solutions. Develop an integrated view of IT architecture using consistent methods and industry standard frameworks. Maintain a central repository of architecture artefacts to support technology decision making. Produce high quality solution designs that are pragmatic, well estimated and aligned with best practice. Review analysis, development and testing outputs to ensure they meet business needs. Support the definition and implementation of operational and business process changes. Communicate complex concepts clearly through written proposals, presentations and workshops. Provide high quality consultancy to IT teams, business stakeholders and external partners. Contribute to enterprise architecture roadmaps and the evolution of architecture practice. Work in a fast-paced Agile environment, supporting multiple delivery squads and proactively managing a pipeline of upcoming work. Architect Azure Infrastructure solutions that meet scalability, security and enterprise architecture requirements. Define and govern data governance and compliance strategies using Microsoft Purview. Lead the architectural design and integration of M365 tools (Teams, SharePoint, OneDrive, Exchange). Provide architectural oversight for Dynamics 365 platforms, challenging third-party suppliers where necessary. Collaborate with product owners, delivery managers and engineers to drive consensus on solution designs. Present architectural artefacts and rationale for executive and governance approval. Resolve conflicts between business and technical perspectives through evidence-based decision making. What We're Looking For: Broad, generalist Solution Architect with strong experience across the Microsoft ecosystem. Expertise in Azure, Microsoft Purview, M365 and Dynamics 365. Excellent communication and stakeholder-management skills Comfortable challenging third-party technical decisions. Experience working in Agile, multi-team delivery environments. Strong understanding of digital platforms and enterprise scale technologies. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
04/12/2025
Contractor
Solution Architect - Microsoft / Application Rate: £600 - £650 Inside IR35 (total to umbrella) Location: Kent (2 days per week on-site) Duration: 6 months About the Role: We are seeking an experienced Solution Architect to take ownership of a broad technical domain and roadmap, shaping architectural direction across a modern Microsoft technology landscape. You will propose solutions to business challenges, define and govern architectural standards and ensure the successful delivery of scalable, secure and compliant technology. This is a generalist architecture role requiring strong breadth across Azure Infrastructure, Microsoft Purview, the M365 collaboration stack and Dynamics 365. You will work closely with Architecture, IT Leadership, Programme Management and Delivery teams to drive alignment between business change and technical solutions. Success in this role relies on exceptional communication skills. Someone who can influence stakeholders, build strong relationships, challenge third-party suppliers where needed and confidently guide technology decisions. Key Responsibilities Own the technical architecture for your domain, ensuring alignment to enterprise principles, standards and roadmaps. Understand organisational objectives and recommend cost effective, workable solutions. Develop an integrated view of IT architecture using consistent methods and industry standard frameworks. Maintain a central repository of architecture artefacts to support technology decision making. Produce high quality solution designs that are pragmatic, well estimated and aligned with best practice. Review analysis, development and testing outputs to ensure they meet business needs. Support the definition and implementation of operational and business process changes. Communicate complex concepts clearly through written proposals, presentations and workshops. Provide high quality consultancy to IT teams, business stakeholders and external partners. Contribute to enterprise architecture roadmaps and the evolution of architecture practice. Work in a fast-paced Agile environment, supporting multiple delivery squads and proactively managing a pipeline of upcoming work. Architect Azure Infrastructure solutions that meet scalability, security and enterprise architecture requirements. Define and govern data governance and compliance strategies using Microsoft Purview. Lead the architectural design and integration of M365 tools (Teams, SharePoint, OneDrive, Exchange). Provide architectural oversight for Dynamics 365 platforms, challenging third-party suppliers where necessary. Collaborate with product owners, delivery managers and engineers to drive consensus on solution designs. Present architectural artefacts and rationale for executive and governance approval. Resolve conflicts between business and technical perspectives through evidence-based decision making. What We're Looking For: Broad, generalist Solution Architect with strong experience across the Microsoft ecosystem. Expertise in Azure, Microsoft Purview, M365 and Dynamics 365. Excellent communication and stakeholder-management skills Comfortable challenging third-party technical decisions. Experience working in Agile, multi-team delivery environments. Strong understanding of digital platforms and enterprise scale technologies. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Our client the largest IT solutions provider in the world are seeking to recruit a MS Defender Engineer and you will bring the below skill set: Your specific responsibilities will include: FLUENT IN ITALIAN AND ENGLISH 100 ESSENTIAL Execute, manage and lead a set of Microsoft Defender customers and partners through the Onboarding technical process. Maintain strong working knowledge of the Service, take ownership for Service improvement. Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs. Share knowledge with others through solution documents, contribute to social media, engage in technical communities. Identify and drive technical improvements to the services or processes that will materially improve the quality of the services provided. Drive development by delivering training and mentoring. Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback. Successful Candidate Competencies: Excellent customer service / relationship skills. Ability to create, reinforce, motivate and guide customers and partners Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs Superior, proven problem-solving ability ranging from conceptualization to implementation as well as strong troubleshooting skills Strong communication, mentoring and training delivery skills are required. Ability to provide clear, concise feedback Proven ability to drive technical improvements: Ability to think 'out of the box' and innovate Cross site collaboration skills - exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities Ability to enhance the technical expertise of peers via the development of product training and team content development/delivery. Ability to apply technology to improve existing products and systems at customer level as well as internally Ability to provide guidance to expedite resolution and increase customer satisfaction. Ability to actively participate in team support and development by proposing and implementing solutions Dealing very effectively with ambiguity. Applicants must be comfortable with ambiguity while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity Qualifications Recommended: The ideal candidate will have a two-year degree or the equivalent in work experience and preferably 3 years' Customer Support and / or security experience. The successful candidate will have the ability to communicate effectively with corporate customers, possess an understanding of the Onboarding process and demonstrate a vision for the future of Microsoft Defender solution. Candidate should also have excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations. Minimum Experience: A minimum of 1 year of hands-on experience deploying, configuring and administering security solutions, ideally MDE/MDO/MCAS/MDI/M365 Defender in large organizations of more than 1,000 managed devices/users, covering the following areas MDE - Microsoft Defender for Endpoints. Enable the Microsoft Defender MDE service by deploying an ATP agent profile using an onboard endpoint. Set Microsoft Defender MDE configuration profiles (including endpoint protection and device restriction). Set Security Center settings to personalize how Microsoft Defender MDE addresses the customer needs. Simulations and tutorials (like practice scenarios, fake malware, and automated investigations). Reporting and threat analytics. MDO - Microsoft Defender for Office (P1 and P2 configurations) Safe Links. Safe Attachments. Anti-phishing policies. Configuring automation, investigation, and response. Using Attack Simulator. Reporting and threat analytics. MCAS - Microsoft Cloud App Security Configuring the portal Setting up cloud discovery to provide shadow IT using: Microsoft Defender for Endpoints, Zscaler. Iboss Creating app tags and categories. Understanding incident correlation in the Microsoft 365 Defender portal. MDI - Microsoft Defender for Identity Connecting Defender for Identity to Active Directory. Running the sizing tool for resource capacity planning. Running the auditing tool to assess the compatibility of your domain controllers with the sensor. Deploying the sensor to capture and parse network traffic and Windows events directly from your domain controllers, Integrating Defender for Identity with Microsoft Cloud App Security (Cloud App Security) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. JBRP1_UKTJ
04/12/2025
Full time
Our client the largest IT solutions provider in the world are seeking to recruit a MS Defender Engineer and you will bring the below skill set: Your specific responsibilities will include: FLUENT IN ITALIAN AND ENGLISH 100 ESSENTIAL Execute, manage and lead a set of Microsoft Defender customers and partners through the Onboarding technical process. Maintain strong working knowledge of the Service, take ownership for Service improvement. Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs. Share knowledge with others through solution documents, contribute to social media, engage in technical communities. Identify and drive technical improvements to the services or processes that will materially improve the quality of the services provided. Drive development by delivering training and mentoring. Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback. Successful Candidate Competencies: Excellent customer service / relationship skills. Ability to create, reinforce, motivate and guide customers and partners Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs Superior, proven problem-solving ability ranging from conceptualization to implementation as well as strong troubleshooting skills Strong communication, mentoring and training delivery skills are required. Ability to provide clear, concise feedback Proven ability to drive technical improvements: Ability to think 'out of the box' and innovate Cross site collaboration skills - exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities Ability to enhance the technical expertise of peers via the development of product training and team content development/delivery. Ability to apply technology to improve existing products and systems at customer level as well as internally Ability to provide guidance to expedite resolution and increase customer satisfaction. Ability to actively participate in team support and development by proposing and implementing solutions Dealing very effectively with ambiguity. Applicants must be comfortable with ambiguity while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity Qualifications Recommended: The ideal candidate will have a two-year degree or the equivalent in work experience and preferably 3 years' Customer Support and / or security experience. The successful candidate will have the ability to communicate effectively with corporate customers, possess an understanding of the Onboarding process and demonstrate a vision for the future of Microsoft Defender solution. Candidate should also have excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations. Minimum Experience: A minimum of 1 year of hands-on experience deploying, configuring and administering security solutions, ideally MDE/MDO/MCAS/MDI/M365 Defender in large organizations of more than 1,000 managed devices/users, covering the following areas MDE - Microsoft Defender for Endpoints. Enable the Microsoft Defender MDE service by deploying an ATP agent profile using an onboard endpoint. Set Microsoft Defender MDE configuration profiles (including endpoint protection and device restriction). Set Security Center settings to personalize how Microsoft Defender MDE addresses the customer needs. Simulations and tutorials (like practice scenarios, fake malware, and automated investigations). Reporting and threat analytics. MDO - Microsoft Defender for Office (P1 and P2 configurations) Safe Links. Safe Attachments. Anti-phishing policies. Configuring automation, investigation, and response. Using Attack Simulator. Reporting and threat analytics. MCAS - Microsoft Cloud App Security Configuring the portal Setting up cloud discovery to provide shadow IT using: Microsoft Defender for Endpoints, Zscaler. Iboss Creating app tags and categories. Understanding incident correlation in the Microsoft 365 Defender portal. MDI - Microsoft Defender for Identity Connecting Defender for Identity to Active Directory. Running the sizing tool for resource capacity planning. Running the auditing tool to assess the compatibility of your domain controllers with the sensor. Deploying the sensor to capture and parse network traffic and Windows events directly from your domain controllers, Integrating Defender for Identity with Microsoft Cloud App Security (Cloud App Security) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. JBRP1_UKTJ
Our client the largest IT solutions provider in the world are seeking to recruit a MS Defender Engineer and you will bring the below skill set: Your specific responsibilities will include: FLUENT IN ITALIAN AND ENGLISH 100% ESSENTIAL Execute, manage and lead a set of Microsoft Defender customers and partners through the Onboarding technical process. Maintain strong working knowledge of the Service, take ownership for Service improvement. Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs. Share knowledge with others through solution documents, contribute to social media, engage in technical communities. Identify and drive technical improvements to the services or processes that will materially improve the quality of the services provided. Drive development by delivering training and mentoring. Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback. Successful Candidate Competencies: Excellent customer service/relationship skills. Ability to create, reinforce, motivate and guide customers and partners Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs Superior, proven problem-solving ability ranging from conceptualization to implementation as well as strong troubleshooting skills Strong communication, mentoring and training delivery skills are required. Ability to provide clear, concise feedback Proven ability to drive technical improvements: Ability to think "out of the box" and innovate Cross site collaboration skills - exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities Ability to enhance the technical expertise of peers via the development of product training and team content development/delivery. Ability to apply technology to improve existing products and systems at customer level as well as internally Ability to provide guidance to expedite resolution and increase customer satisfaction. Ability to actively participate in team support and development by proposing and implementing solutions Dealing very effectively with ambiguity. Applicants must be comfortable with ambiguity while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity Qualifications Recommended: The ideal candidate will have a two-year degree or the equivalent in work experience and preferably 3 years' Customer Support and/or security experience. The successful candidate will have the ability to communicate effectively with corporate customers, possess an understanding of the Onboarding process and demonstrate a vision for the future of Microsoft Defender solution. Candidate should also have excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations. Minimum Experience: A minimum of 1 year of hands-on experience deploying, configuring and administering security solutions, ideally MDE/MDO/MCAS/MDI/M365 Defender in large organizations of more than 1,000 managed devices/users, covering the following areas MDE - Microsoft Defender for Endpoints. Enable the Microsoft Defender MDE service by deploying an ATP agent profile using an onboard endpoint. Set Microsoft Defender MDE configuration profiles (including endpoint protection and device restriction). Set Security Center settings to personalize how Microsoft Defender MDE addresses the customer needs. Simulations and tutorials (like practice scenarios, fake malware, and automated investigations). Reporting and threat analytics. MDO - Microsoft Defender for Office (P1 and P2 configurations) Safe Links. Safe Attachments. Anti-phishing policies. Configuring automation, investigation, and response. Using Attack Simulator. Reporting and threat analytics. MCAS - Microsoft Cloud App Security Configuring the portal Setting up cloud discovery to provide shadow IT using: Microsoft Defender for Endpoints, Zscaler. Iboss Creating app tags and categories. Understanding incident correlation in the Microsoft 365 Defender portal. MDI - Microsoft Defender for Identity Connecting Defender for Identity to Active Directory. Running the sizing tool for resource capacity planning. Running the auditing tool to assess the compatibility of your domain controllers with the sensor. Deploying the sensor to capture and parse network traffic and Windows events directly from your domain controllers, Integrating Defender for Identity with Microsoft Cloud App Security (Cloud App Security) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
03/12/2025
Full time
Our client the largest IT solutions provider in the world are seeking to recruit a MS Defender Engineer and you will bring the below skill set: Your specific responsibilities will include: FLUENT IN ITALIAN AND ENGLISH 100% ESSENTIAL Execute, manage and lead a set of Microsoft Defender customers and partners through the Onboarding technical process. Maintain strong working knowledge of the Service, take ownership for Service improvement. Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs. Share knowledge with others through solution documents, contribute to social media, engage in technical communities. Identify and drive technical improvements to the services or processes that will materially improve the quality of the services provided. Drive development by delivering training and mentoring. Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback. Successful Candidate Competencies: Excellent customer service/relationship skills. Ability to create, reinforce, motivate and guide customers and partners Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs Superior, proven problem-solving ability ranging from conceptualization to implementation as well as strong troubleshooting skills Strong communication, mentoring and training delivery skills are required. Ability to provide clear, concise feedback Proven ability to drive technical improvements: Ability to think "out of the box" and innovate Cross site collaboration skills - exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities Ability to enhance the technical expertise of peers via the development of product training and team content development/delivery. Ability to apply technology to improve existing products and systems at customer level as well as internally Ability to provide guidance to expedite resolution and increase customer satisfaction. Ability to actively participate in team support and development by proposing and implementing solutions Dealing very effectively with ambiguity. Applicants must be comfortable with ambiguity while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity Qualifications Recommended: The ideal candidate will have a two-year degree or the equivalent in work experience and preferably 3 years' Customer Support and/or security experience. The successful candidate will have the ability to communicate effectively with corporate customers, possess an understanding of the Onboarding process and demonstrate a vision for the future of Microsoft Defender solution. Candidate should also have excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations. Minimum Experience: A minimum of 1 year of hands-on experience deploying, configuring and administering security solutions, ideally MDE/MDO/MCAS/MDI/M365 Defender in large organizations of more than 1,000 managed devices/users, covering the following areas MDE - Microsoft Defender for Endpoints. Enable the Microsoft Defender MDE service by deploying an ATP agent profile using an onboard endpoint. Set Microsoft Defender MDE configuration profiles (including endpoint protection and device restriction). Set Security Center settings to personalize how Microsoft Defender MDE addresses the customer needs. Simulations and tutorials (like practice scenarios, fake malware, and automated investigations). Reporting and threat analytics. MDO - Microsoft Defender for Office (P1 and P2 configurations) Safe Links. Safe Attachments. Anti-phishing policies. Configuring automation, investigation, and response. Using Attack Simulator. Reporting and threat analytics. MCAS - Microsoft Cloud App Security Configuring the portal Setting up cloud discovery to provide shadow IT using: Microsoft Defender for Endpoints, Zscaler. Iboss Creating app tags and categories. Understanding incident correlation in the Microsoft 365 Defender portal. MDI - Microsoft Defender for Identity Connecting Defender for Identity to Active Directory. Running the sizing tool for resource capacity planning. Running the auditing tool to assess the compatibility of your domain controllers with the sensor. Deploying the sensor to capture and parse network traffic and Windows events directly from your domain controllers, Integrating Defender for Identity with Microsoft Cloud App Security (Cloud App Security) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
