Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
07/12/2025
Full time
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
Business Development Manager (Waste Management) 45,000 - 52,000 DOE + Progression + Enhanced Holiday + Company Car + Ongoing Development + Great Company Benefits M3 / M4 Corridor (Hampshire / Berkshire / Surrey) Are you a Business Development Manager or Salesperson with waste management experience looking to take ownership of a high-value patch for a growing leader in recycling and demolition services? This company is a leading privately-owned waste management and recycling specialist operating across Hampshire, Berkshire, Surrey and surrounding areas. They provide demolition, aggregates, ready-mix concrete and waste services to construction, industrial and commercial clients, with multiple recycling facilities, a large fleet, and a strong focus on sustainability, compliance, and ongoing growth. In this field-based role, you will drive sales and business development across your patch, manage key accounts, win new clients, support tenders and bids, and work closely with operations and customer service to deliver excellent service and growth. This role would suit a BDM or Salesperson with waste management experience looking for a field-based role with responsibility for key accounts and growth opportunities. The Role: Drive sales and business development across your patch Manage and grow key accounts Win new clients and identify opportunities Support tenders, bids, and contract proposals Liaise with operations, transport, and customer service to ensure excellent delivery Maintain an up-to-date sales pipeline and reports The Person: Waste management or construction services sales experience Full UK driving licence If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH23013 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
06/12/2025
Full time
Business Development Manager (Waste Management) 45,000 - 52,000 DOE + Progression + Enhanced Holiday + Company Car + Ongoing Development + Great Company Benefits M3 / M4 Corridor (Hampshire / Berkshire / Surrey) Are you a Business Development Manager or Salesperson with waste management experience looking to take ownership of a high-value patch for a growing leader in recycling and demolition services? This company is a leading privately-owned waste management and recycling specialist operating across Hampshire, Berkshire, Surrey and surrounding areas. They provide demolition, aggregates, ready-mix concrete and waste services to construction, industrial and commercial clients, with multiple recycling facilities, a large fleet, and a strong focus on sustainability, compliance, and ongoing growth. In this field-based role, you will drive sales and business development across your patch, manage key accounts, win new clients, support tenders and bids, and work closely with operations and customer service to deliver excellent service and growth. This role would suit a BDM or Salesperson with waste management experience looking for a field-based role with responsibility for key accounts and growth opportunities. The Role: Drive sales and business development across your patch Manage and grow key accounts Win new clients and identify opportunities Support tenders, bids, and contract proposals Liaise with operations, transport, and customer service to ensure excellent delivery Maintain an up-to-date sales pipeline and reports The Person: Waste management or construction services sales experience Full UK driving licence If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH23013 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
06/12/2025
Full time
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
06/12/2025
Full time
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
ROLE OVERVIEW Boris Orlob Management is seeking a highly organised and motivated Assistant Manager to support the Managing Director and Associate Director in the daily operations of the agency. The successful candidate will play a central role in ensuring the smooth coordination of artist engagements, communications with theatres and promoters, and the efficient administration of the office. This is an excellent opportunity for a candidate with strong administrative and interpersonal skills who wishes to build a career in international artist management and the performing arts industry. KEY RESPONSIBILITIES Artist and Theatre Liaison Serve as a primary point of contact for artists and their representatives regarding schedules, travel, and engagements. Communicate with theatres, festivals, and orchestras to coordinate contracts, schedules, rehearsal and performance logistics. Ensure accurate and timely relay of information between artists and presenters. Assist with visa and work permit documentation where required. Contracting and Financial Administration Maintain accurate financial and contractual records in line with agency procedures. Prepare, process, and track artist contracts in coordination with the directors. Support fee negotiations, invoicing, and payment follow-ups. Maintain up-to-date records of fees, commissions, and expenses. Liaise with accounting for artist payments, agency finances, and VAT matters. Office and Calendar Management Organise internal and external meetings, including preparing agendas and follow-ups. Manage the Managing Director's and Associate Director's calendars, appointments, and travel itineraries. Oversee day-to-day office operations (supplies, correspondence, filing systems, etc.). Coordinate internal and external meetings, including note-taking and action follow-ups. Manage general inbox and correspondence. Database and Information Management Maintain and update the agency database and digital address book (artists, contacts, theatres, festivals, orchestras, etc.). Ensure all artist information (CVs, repertoire, biographies, photos, press materials) is current and consistent across platforms. Keep website artist profiles updated in coordination with the digital team. Logistics and Travel Coordination Arrange travel and accommodation for artists and staff where necessary. Prepare itineraries and detailed schedules for engagements. Liaise with presenters and partners regarding on-site logistics. Communications and Marketing Support Assist with the preparation of promotional materials, newsletters, and announcements. Support the coordination of auditions, showcases, and special events. Liaise with PR and communications partners as required. PERSON SPECIFICATION Essential: Excellent organisational and administrative skills with meticulous attention to detail. Strong written and verbal communication abilities. Ability to manage multiple priorities and work under pressure in a fast-paced environment. Proficiency in Microsoft Office and database/CRM systems. Professionalism, discretion, and a positive, team-oriented approach. Fluency in English and German (written and spoken). Desirable: Experience in the classical music or performing arts sector. Working knowledge of Italian. Familiarity with artist management systems such as Overture, Operabase, or similar platforms. HOW TO APPLY Please send your CV and a brief covering letter outlining your suitability for the role to with the subject line "Assistant Manager Application - Your Name ". SALARY Negotiable, based on experience. CLOSING DATE 12 January 2026
06/12/2025
Full time
ROLE OVERVIEW Boris Orlob Management is seeking a highly organised and motivated Assistant Manager to support the Managing Director and Associate Director in the daily operations of the agency. The successful candidate will play a central role in ensuring the smooth coordination of artist engagements, communications with theatres and promoters, and the efficient administration of the office. This is an excellent opportunity for a candidate with strong administrative and interpersonal skills who wishes to build a career in international artist management and the performing arts industry. KEY RESPONSIBILITIES Artist and Theatre Liaison Serve as a primary point of contact for artists and their representatives regarding schedules, travel, and engagements. Communicate with theatres, festivals, and orchestras to coordinate contracts, schedules, rehearsal and performance logistics. Ensure accurate and timely relay of information between artists and presenters. Assist with visa and work permit documentation where required. Contracting and Financial Administration Maintain accurate financial and contractual records in line with agency procedures. Prepare, process, and track artist contracts in coordination with the directors. Support fee negotiations, invoicing, and payment follow-ups. Maintain up-to-date records of fees, commissions, and expenses. Liaise with accounting for artist payments, agency finances, and VAT matters. Office and Calendar Management Organise internal and external meetings, including preparing agendas and follow-ups. Manage the Managing Director's and Associate Director's calendars, appointments, and travel itineraries. Oversee day-to-day office operations (supplies, correspondence, filing systems, etc.). Coordinate internal and external meetings, including note-taking and action follow-ups. Manage general inbox and correspondence. Database and Information Management Maintain and update the agency database and digital address book (artists, contacts, theatres, festivals, orchestras, etc.). Ensure all artist information (CVs, repertoire, biographies, photos, press materials) is current and consistent across platforms. Keep website artist profiles updated in coordination with the digital team. Logistics and Travel Coordination Arrange travel and accommodation for artists and staff where necessary. Prepare itineraries and detailed schedules for engagements. Liaise with presenters and partners regarding on-site logistics. Communications and Marketing Support Assist with the preparation of promotional materials, newsletters, and announcements. Support the coordination of auditions, showcases, and special events. Liaise with PR and communications partners as required. PERSON SPECIFICATION Essential: Excellent organisational and administrative skills with meticulous attention to detail. Strong written and verbal communication abilities. Ability to manage multiple priorities and work under pressure in a fast-paced environment. Proficiency in Microsoft Office and database/CRM systems. Professionalism, discretion, and a positive, team-oriented approach. Fluency in English and German (written and spoken). Desirable: Experience in the classical music or performing arts sector. Working knowledge of Italian. Familiarity with artist management systems such as Overture, Operabase, or similar platforms. HOW TO APPLY Please send your CV and a brief covering letter outlining your suitability for the role to with the subject line "Assistant Manager Application - Your Name ". SALARY Negotiable, based on experience. CLOSING DATE 12 January 2026
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
06/12/2025
Full time
Location: Hybrid with flexible base location London - £48,987 to £61,234 per annum National: £45,168 to £56,461 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for a Technical Delivery Lead to play a critical part in the operation of our Microsoft Dynamics 365 Finance & Operations estate. With previous success in a Technical Delivery Lead or Engineering Manager role and a good understanding of Dynamics Finance & Operation and integration principles, you won't be expected to develop code but you must be technically confident, with a strong understanding of delivering best practices. Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing association. As a natural collaborator who thrives on driving clarity, momentum, and alignment across diverse teams, you'll enjoy problem-solving and be confident navigating technical conversations. Leading small matrix teams in the end-to-end delivery of projects and initiatives, you'll communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Balancing structure with flexibility and with excellent stakeholder management and communication skills, you'll be passionate about delivering real value through technology. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 18th December 2025 at midnight. This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from the office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
NetSuite Administrator Salary: £65,000-£85,000 DOE Contract: Permanent Location: Clapham Junction (SW London) or Central London Working Pattern: Hybrid - 2 days in the office Join a thriving international organisation as a NetSuite Administrator, where you'll play a pivotal role in supporting global finance operations. This is an exciting opportunity to join a collaborative, forward-thinking business with a vibrant team culture, strong values, and a genuine focus on employee development and wellbeing. The company prides itself on an inclusive global environment where innovation and continuous improvement are encouraged. With modern office facilities, hybrid working options, and regular social events, this is a fantastic place to grow your career. Working across multiple time zones, you'll support international teams and help shape the future of key financial systems. The Role: Reporting to the Finance Administration Manager, you'll be the go-to expert for all things NetSuite Administration - from onboarding and troubleshooting through to designing custom workflows and supporting system enhancements. You'll also use your technical skills to build reports and integrations, and work with SuiteScript to automate business processes. Key Responsibilities: Act as first-line support for finance system users across ERP, Accounts Payable, Travel & Expense, and close management platforms (FloQast, Concur). Manage user access, roles, workflows, and system customisations to keep systems running smoothly. Support new user onboarding and deliver training to build system confidence across teams. Create and maintain user guides and training materials. Monitor and troubleshoot data flows and integrations, resolving discrepancies promptly. Design and implement custom workflows, dashboards, and reports to enhance automation and improve reporting. Contribute to financial systems projects, including upgrades, integrations, and new system implementations. Provide support to global teams and contribute to the business's evolving systems roadmap. About You: Ideally, you will bring: 3+ years' experience as a NetSuite Administrator. NetSuite Administrator Certification. Hands-on experience with NetSuite and Coupa (strongly preferred). Familiarity with tools such as Oracle EPM, FloQast, and Concur (advantageous). Strong understanding of finance processes (GL, AP, AR). Strong Excel skills and experience with ticketing systems (ServiceNow, Jira, FreshService). Experience building reports, integrations, and writing code. Proven experience using SuiteScript for customisation and automation. Experience managing NetSuite implementations (configuration, data migration, user training). Excellent communication, troubleshooting and analytical skills. A collaborative mindset with a proactive, can-do attitude. Desirable: Additional systems certifications (e.g., NetSuite Administrator or similar). What's in it for you? Hybrid working with flexibility and trust. A supportive, values-led international team. Exposure to a wide range of financial systems and cross-functional projects. Access to training and strong career development opportunities. Friendly, inclusive culture with regular social events. Benefits include: 28 days' holiday Pension Cycle to Work scheme Length-of-service rewards Electric car lease Gym discounts If you're a systems-savvy finance professional ready to take the next step in your career, apply today and join a dynamic, future-focused organisation!
05/12/2025
Full time
NetSuite Administrator Salary: £65,000-£85,000 DOE Contract: Permanent Location: Clapham Junction (SW London) or Central London Working Pattern: Hybrid - 2 days in the office Join a thriving international organisation as a NetSuite Administrator, where you'll play a pivotal role in supporting global finance operations. This is an exciting opportunity to join a collaborative, forward-thinking business with a vibrant team culture, strong values, and a genuine focus on employee development and wellbeing. The company prides itself on an inclusive global environment where innovation and continuous improvement are encouraged. With modern office facilities, hybrid working options, and regular social events, this is a fantastic place to grow your career. Working across multiple time zones, you'll support international teams and help shape the future of key financial systems. The Role: Reporting to the Finance Administration Manager, you'll be the go-to expert for all things NetSuite Administration - from onboarding and troubleshooting through to designing custom workflows and supporting system enhancements. You'll also use your technical skills to build reports and integrations, and work with SuiteScript to automate business processes. Key Responsibilities: Act as first-line support for finance system users across ERP, Accounts Payable, Travel & Expense, and close management platforms (FloQast, Concur). Manage user access, roles, workflows, and system customisations to keep systems running smoothly. Support new user onboarding and deliver training to build system confidence across teams. Create and maintain user guides and training materials. Monitor and troubleshoot data flows and integrations, resolving discrepancies promptly. Design and implement custom workflows, dashboards, and reports to enhance automation and improve reporting. Contribute to financial systems projects, including upgrades, integrations, and new system implementations. Provide support to global teams and contribute to the business's evolving systems roadmap. About You: Ideally, you will bring: 3+ years' experience as a NetSuite Administrator. NetSuite Administrator Certification. Hands-on experience with NetSuite and Coupa (strongly preferred). Familiarity with tools such as Oracle EPM, FloQast, and Concur (advantageous). Strong understanding of finance processes (GL, AP, AR). Strong Excel skills and experience with ticketing systems (ServiceNow, Jira, FreshService). Experience building reports, integrations, and writing code. Proven experience using SuiteScript for customisation and automation. Experience managing NetSuite implementations (configuration, data migration, user training). Excellent communication, troubleshooting and analytical skills. A collaborative mindset with a proactive, can-do attitude. Desirable: Additional systems certifications (e.g., NetSuite Administrator or similar). What's in it for you? Hybrid working with flexibility and trust. A supportive, values-led international team. Exposure to a wide range of financial systems and cross-functional projects. Access to training and strong career development opportunities. Friendly, inclusive culture with regular social events. Benefits include: 28 days' holiday Pension Cycle to Work scheme Length-of-service rewards Electric car lease Gym discounts If you're a systems-savvy finance professional ready to take the next step in your career, apply today and join a dynamic, future-focused organisation!
Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. Job Title: IT Field Engineer Location: Horsham (Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday - Friday, 09:00 - 17:30 About the Role: As an IT Project Engineer , you will be responsible for ensuring all IT projects are completed efficiently, on time, and to a high standard. Acting as a key point of contact, you will identify and escalate potential issues while providing hands-on support to the team. Covering all service areas, you will be hands on with supporting everything from clients office relocations through to handling multi-site infrastructure needs. Day to Day Responsibilities: Assist in the daily operations of the IT Projects department, handling client requests via phone and email while ensuring timely follow-ups. Work closely with the Projects Manager, providing regular progress updates and flagging potential issues to ensure proactive solutions. Support installations and project work, ensuring risk assessments are completed before commencement and projects are scheduled efficiently, considering budgets and deadlines. Travel to client sites across the South-East and London to carry out project and support tasks as needed. Manage individual project tasks, maintaining detailed records, paperwork, and documentation. Keep workbenches and storage areas well-organised, ensuring all necessary tools, labels, and resources are readily available. Perform proactive system maintenance, identifying and recommending improvements where necessary. Monitor and manage backup systems to ensure reliability and security. Provide remote support through the company's Remote Monitoring and Management (RMM) system. What We're Looking For: The IT Field (Project focused) Engineer, you will be s elf-motivated with strong workload management skills; being out on site, attending client premises (car pool provided), our client is looking for someone who has worked a similar role out on the road. Highly organised with excellent attention to detail. Confident communicator with a professional telephone manner, able to handle challenging situations calmly. Discreet and trustworthy, understanding the importance of confidentiality. Goal-oriented with a strong work ethic and commercial awareness. Quick thinker with a proactive and resourceful approach. Technically proficient with solid computer literacy. Strong project management, analytical, and problem-solving skills. Excellent listening, judgement, and decision-making abilities. For your information Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
05/12/2025
Full time
Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. Job Title: IT Field Engineer Location: Horsham (Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday - Friday, 09:00 - 17:30 About the Role: As an IT Project Engineer , you will be responsible for ensuring all IT projects are completed efficiently, on time, and to a high standard. Acting as a key point of contact, you will identify and escalate potential issues while providing hands-on support to the team. Covering all service areas, you will be hands on with supporting everything from clients office relocations through to handling multi-site infrastructure needs. Day to Day Responsibilities: Assist in the daily operations of the IT Projects department, handling client requests via phone and email while ensuring timely follow-ups. Work closely with the Projects Manager, providing regular progress updates and flagging potential issues to ensure proactive solutions. Support installations and project work, ensuring risk assessments are completed before commencement and projects are scheduled efficiently, considering budgets and deadlines. Travel to client sites across the South-East and London to carry out project and support tasks as needed. Manage individual project tasks, maintaining detailed records, paperwork, and documentation. Keep workbenches and storage areas well-organised, ensuring all necessary tools, labels, and resources are readily available. Perform proactive system maintenance, identifying and recommending improvements where necessary. Monitor and manage backup systems to ensure reliability and security. Provide remote support through the company's Remote Monitoring and Management (RMM) system. What We're Looking For: The IT Field (Project focused) Engineer, you will be s elf-motivated with strong workload management skills; being out on site, attending client premises (car pool provided), our client is looking for someone who has worked a similar role out on the road. Highly organised with excellent attention to detail. Confident communicator with a professional telephone manner, able to handle challenging situations calmly. Discreet and trustworthy, understanding the importance of confidentiality. Goal-oriented with a strong work ethic and commercial awareness. Quick thinker with a proactive and resourceful approach. Technically proficient with solid computer literacy. Strong project management, analytical, and problem-solving skills. Excellent listening, judgement, and decision-making abilities. For your information Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Operations Project ManagerHemel Hempstead £37,000 - £39,000 Full Time, Monday-Friday 9:00-17:30 About the BusinessOur client is a global technology leader providing digital solutions. For over 15 years, they've partnered with some of the world's most recognised brands, delivering innovative solutions that enhance customer experience, streamline operations, and drive growth. With over 2,500 supported sites in the UK and a reputation for pioneering digital solutions, they continue to expand and are now looking for an Operations Project Manager to join their growing team. The RoleAs an Operations Project Manager, you will play a pivotal role in coordinating customer deployment projects - often spanning 50-500 sites over several months. You'll be the key point of contact for both clients and internal teams, ensuring every installation runs smoothly, is delivered on time, and exceeds expectations. This is a varied, fast-paced role where you'll be managing multiple projects concurrently, building strong client relationships, and ensuring operational excellence at every stage. Key Responsibilities Coordinate and manage deployment plans across multiple customer sites. Act as the main point of contact for clients and stakeholders throughout project delivery. Provide clear and consistent communication, including regular updates and reports. Monitor quality standards, resolving or escalating issues when needed. Support the transition from pilot phases into full-scale deployment. Forecast stock requirements and liaise with finance teams for accurate billing. Identify opportunities for process improvements and contribute to operational efficiency. What We're Looking For? Strong organisational skills with exceptional attention to detail.? Experience in a client-focused/project coordination role managing multiple stakeholders.? Excellent communication skills, both written and verbal.? Ability to manage competing priorities and remain calm under pressure.? Confident using Excel for reporting and project tracking. Desirable Skills Advanced Excel (e.g., VLOOKUPs, IF statements). Knowledge of IT hardware/software or POS/EPOS systems. Experience liaising with finance teams (POs, invoicing). Background in retail deployments or fast-paced technology environments. The OpportunityThis is an exciting chance to join a forward-thinking, innovative global business that works with some of the biggest household names. You'll be at the heart of delivering high-impact projects, with plenty of scope to develop your skills and career in a supportive, growing team. Apply today for a confidential conversation about this opportunity.
05/12/2025
Full time
Operations Project ManagerHemel Hempstead £37,000 - £39,000 Full Time, Monday-Friday 9:00-17:30 About the BusinessOur client is a global technology leader providing digital solutions. For over 15 years, they've partnered with some of the world's most recognised brands, delivering innovative solutions that enhance customer experience, streamline operations, and drive growth. With over 2,500 supported sites in the UK and a reputation for pioneering digital solutions, they continue to expand and are now looking for an Operations Project Manager to join their growing team. The RoleAs an Operations Project Manager, you will play a pivotal role in coordinating customer deployment projects - often spanning 50-500 sites over several months. You'll be the key point of contact for both clients and internal teams, ensuring every installation runs smoothly, is delivered on time, and exceeds expectations. This is a varied, fast-paced role where you'll be managing multiple projects concurrently, building strong client relationships, and ensuring operational excellence at every stage. Key Responsibilities Coordinate and manage deployment plans across multiple customer sites. Act as the main point of contact for clients and stakeholders throughout project delivery. Provide clear and consistent communication, including regular updates and reports. Monitor quality standards, resolving or escalating issues when needed. Support the transition from pilot phases into full-scale deployment. Forecast stock requirements and liaise with finance teams for accurate billing. Identify opportunities for process improvements and contribute to operational efficiency. What We're Looking For? Strong organisational skills with exceptional attention to detail.? Experience in a client-focused/project coordination role managing multiple stakeholders.? Excellent communication skills, both written and verbal.? Ability to manage competing priorities and remain calm under pressure.? Confident using Excel for reporting and project tracking. Desirable Skills Advanced Excel (e.g., VLOOKUPs, IF statements). Knowledge of IT hardware/software or POS/EPOS systems. Experience liaising with finance teams (POs, invoicing). Background in retail deployments or fast-paced technology environments. The OpportunityThis is an exciting chance to join a forward-thinking, innovative global business that works with some of the biggest household names. You'll be at the heart of delivering high-impact projects, with plenty of scope to develop your skills and career in a supportive, growing team. Apply today for a confidential conversation about this opportunity.
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
05/12/2025
Contractor
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Recruit4staff are representing a leading infrastructure business in their search for an ICT Manager to work in Seascale Job Details: Pay: £70,000 - £75,000 (Negotiable depending on skillset and experience) Hours of Work: Monday to Friday, Days, Full Time (45 hours) Duration: Permanent Benefits: Car Allowance £5,750, 8% employer pension contribution, 25 days holiday plus bank holidays Job Role: As ICT Manager , you will take ownership of ICT delivery and assurance across a major, highly regulated infrastructure programme supporting complex operations and long-term remediation/decommissioning activities. You will lead the provision of secure, reliable project ICT services (end-user computing, networks, telephony, meeting room tech, collaboration platforms, and project information systems), ensuring alignment to client requirements, internal standards, and site security controls.This ICT Manager role involves working closely with leadership, commercial, engineering, HSEQ, client stakeholders and supply chain partners to implement ICT needs for new works, compounds and site set-ups. You will manage ICT vendors, oversee budgets and forecasts, and drive service performance through SLAs, KPIs, asset management, change control and incident management.You will also be responsible for information management and digital ways of working (e.g., document control platforms, access controls, data retention, onboarding/offboarding, and audit readiness). The ICT Manager will ensure cyber-security best practices are maintained and support vulnerability and incident investigations to deliver corrective actions. Essential Skills, Experience, or Qualifications: Demonstrable experience as an ICT Manager / IT Manager / Project IT Lead on major infrastructure or regulated industrial projects Strong knowledge of ICT service delivery (networks, end-user computing, M365 tools, access management, IT asset lifecycle) Proven experience managing third-party suppliers/MSPs and delivering ICT to programme deadlines Working knowledge of cybersecurity controls and governance Security clearance (SC) or the ability to obtain SC Advantageous Skills, Experience, or Qualifications Experience within nuclear, defence, or other high-security environments Project management qualification (PRINCE2 / APM / Agile) and site-level ICT leadership Commutable From: Drigg, Seascale, Egremont, Whitehaven, Cleator Moor, Gosforth, Workington, St Bees, Nethertown, Holmrook, Ravenglass Similar Job Titles: ICT Manager, IT Manager, Project IT Manager, Digital Delivery Manager, Technology Manager, IT Service Delivery Manager, Information Management Manager, Site IT Manager, ICT Lead For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
05/12/2025
Full time
Recruit4staff are representing a leading infrastructure business in their search for an ICT Manager to work in Seascale Job Details: Pay: £70,000 - £75,000 (Negotiable depending on skillset and experience) Hours of Work: Monday to Friday, Days, Full Time (45 hours) Duration: Permanent Benefits: Car Allowance £5,750, 8% employer pension contribution, 25 days holiday plus bank holidays Job Role: As ICT Manager , you will take ownership of ICT delivery and assurance across a major, highly regulated infrastructure programme supporting complex operations and long-term remediation/decommissioning activities. You will lead the provision of secure, reliable project ICT services (end-user computing, networks, telephony, meeting room tech, collaboration platforms, and project information systems), ensuring alignment to client requirements, internal standards, and site security controls.This ICT Manager role involves working closely with leadership, commercial, engineering, HSEQ, client stakeholders and supply chain partners to implement ICT needs for new works, compounds and site set-ups. You will manage ICT vendors, oversee budgets and forecasts, and drive service performance through SLAs, KPIs, asset management, change control and incident management.You will also be responsible for information management and digital ways of working (e.g., document control platforms, access controls, data retention, onboarding/offboarding, and audit readiness). The ICT Manager will ensure cyber-security best practices are maintained and support vulnerability and incident investigations to deliver corrective actions. Essential Skills, Experience, or Qualifications: Demonstrable experience as an ICT Manager / IT Manager / Project IT Lead on major infrastructure or regulated industrial projects Strong knowledge of ICT service delivery (networks, end-user computing, M365 tools, access management, IT asset lifecycle) Proven experience managing third-party suppliers/MSPs and delivering ICT to programme deadlines Working knowledge of cybersecurity controls and governance Security clearance (SC) or the ability to obtain SC Advantageous Skills, Experience, or Qualifications Experience within nuclear, defence, or other high-security environments Project management qualification (PRINCE2 / APM / Agile) and site-level ICT leadership Commutable From: Drigg, Seascale, Egremont, Whitehaven, Cleator Moor, Gosforth, Workington, St Bees, Nethertown, Holmrook, Ravenglass Similar Job Titles: ICT Manager, IT Manager, Project IT Manager, Digital Delivery Manager, Technology Manager, IT Service Delivery Manager, Information Management Manager, Site IT Manager, ICT Lead For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Senior Business Development Manager - Fire Location: London Salary: 35,000 - 45,000 + Commission + Benefits Role Overview We are seeking a dynamic, ambitious, and self-motivated Senior Business Development Manager to join our growing team! This is an exciting opportunity for a results-driven professional who thrives in a fast-paced environment. You will play a pivotal role in driving sales and overseeing business development within the fire compliance and service contracts sector - covering fire safety systems, maintenance, and compliance solutions. Key Responsibilities Sales & Business Development Actively pursue new business opportunities to expand our fire safety maintenance and service contract portfolio. Identify, target, and convert prospects into long-term clients using your industry expertise. Build and manage a robust pipeline through proactive outreach - including cold calls, networking, and attending industry events. Manage the full sales cycle from initial contact through to contract negotiation and closure. Client Relationship Management Build and maintain strong, long-term relationships with clients, ensuring satisfaction and repeat business. Act as the main point of contact for all fire compliance queries and service advice. Identify opportunities for upselling and cross-selling to maximize client value. Service Offering Expertise Demonstrate detailed knowledge of fire safety services - including fire alarms, extinguishers, passive fire protection, and full compliance packages. Educate clients on fire compliance requirements, helping them achieve legal and safety standards. Stay current on industry regulations, trends, and best practices. Target Achievement & Performance Consistently meet and exceed sales targets and KPIs. Collaborate with management to align on sales strategy and performance goals. Monitor and report on progress, adapting tactics to ensure success. Collaboration & Teamwork Work closely with operations, service, and compliance teams to ensure seamless delivery of client projects. Share insights and best practices with colleagues to support team success. Participate in regular meetings to contribute to overall business growth. Contract Management & Compliance Oversee preparation, negotiation, and renewal of service contracts. Ensure all documentation meets company policies, industry regulations, and legal requirements. Maintain accurate sales and client records in the CRM system. Continuous Professional Development Engage in ongoing training to deepen knowledge of fire safety standards, products, and technologies. Represent the company at relevant seminars and industry events. About You Proven track record in B2B sales, ideally within the fire safety, facilities management, or building compliance sector. Strong understanding of fire compliance and related services. Excellent communication, negotiation, and relationship-building skills. Self-starter with the ability to work autonomously and as part of a team. Results-driven mindset with a focus on exceeding targets. Why Join Us? Competitive salary with uncapped commission structure. Opportunities for career progression in a rapidly expanding business. Supportive, collaborative work environment. Ongoing training and development to help you stay ahead in the industry. About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
05/12/2025
Full time
Senior Business Development Manager - Fire Location: London Salary: 35,000 - 45,000 + Commission + Benefits Role Overview We are seeking a dynamic, ambitious, and self-motivated Senior Business Development Manager to join our growing team! This is an exciting opportunity for a results-driven professional who thrives in a fast-paced environment. You will play a pivotal role in driving sales and overseeing business development within the fire compliance and service contracts sector - covering fire safety systems, maintenance, and compliance solutions. Key Responsibilities Sales & Business Development Actively pursue new business opportunities to expand our fire safety maintenance and service contract portfolio. Identify, target, and convert prospects into long-term clients using your industry expertise. Build and manage a robust pipeline through proactive outreach - including cold calls, networking, and attending industry events. Manage the full sales cycle from initial contact through to contract negotiation and closure. Client Relationship Management Build and maintain strong, long-term relationships with clients, ensuring satisfaction and repeat business. Act as the main point of contact for all fire compliance queries and service advice. Identify opportunities for upselling and cross-selling to maximize client value. Service Offering Expertise Demonstrate detailed knowledge of fire safety services - including fire alarms, extinguishers, passive fire protection, and full compliance packages. Educate clients on fire compliance requirements, helping them achieve legal and safety standards. Stay current on industry regulations, trends, and best practices. Target Achievement & Performance Consistently meet and exceed sales targets and KPIs. Collaborate with management to align on sales strategy and performance goals. Monitor and report on progress, adapting tactics to ensure success. Collaboration & Teamwork Work closely with operations, service, and compliance teams to ensure seamless delivery of client projects. Share insights and best practices with colleagues to support team success. Participate in regular meetings to contribute to overall business growth. Contract Management & Compliance Oversee preparation, negotiation, and renewal of service contracts. Ensure all documentation meets company policies, industry regulations, and legal requirements. Maintain accurate sales and client records in the CRM system. Continuous Professional Development Engage in ongoing training to deepen knowledge of fire safety standards, products, and technologies. Represent the company at relevant seminars and industry events. About You Proven track record in B2B sales, ideally within the fire safety, facilities management, or building compliance sector. Strong understanding of fire compliance and related services. Excellent communication, negotiation, and relationship-building skills. Self-starter with the ability to work autonomously and as part of a team. Results-driven mindset with a focus on exceeding targets. Why Join Us? Competitive salary with uncapped commission structure. Opportunities for career progression in a rapidly expanding business. Supportive, collaborative work environment. Ongoing training and development to help you stay ahead in the industry. About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
The Fortune Group are recruiting for a Cyber Security Manager to join are client based in London. Suitable Cyber Security Manger will be responsible for ensuring the Confidentiality, Integrity and Availability of our computer systems and sensitive information. The primary responsibility of the Cyber Security manager is to lead the Cyber Security function in ensuring that existing and new systems introduced into the business adhere to the Security controls mandated by the business. Responsible for Creation and maintaining policies and procedures as well as the Training and awareness activities required. You will support IT and business teams in exploiting growth opportunities and managing threats in an assured and optimal way, by creating and maintaining a positive security environment and culture. You will optimise security to add value and protect the brand, enabling the company to retain its trusted position with its investors, customers, employees and regulators. You will ensure the integrity of the company in terms of security operations and personnel, guaranteeing compliance with requirements of Corporate Security Policy, ISO27001, PCI DSS v3, ISMS Framework and other customer security requirements. You will be viewed as a Subject Matter Expert (SME) for Security (both internal and external), and you will support transformational change within the company, proactively managing security risks and threats. Supporting remediation activities across the business. Accountable for the following Identify gaps or areas for improvement, where process changes or tools can assist. Educating the business on what is good practice, what are the current threats and how to avoid appearing in the news. Providing specialist security advice to management, project teams and internal stakeholders. Continuous improvement of MI reporting up to and including board level audience. Monitoring the vendor and product landscape to know what products are available. Perform threat identification and vulnerability management duties. Responsible for ensuring that security vulnerabilities are raised to internal teams and/or 3rd parties suppliers and remediated according to agree timescales. Working with internal and external teams to mitigate and/or control Cyber Security incidents. Identifying and managing operational Cyber Security risks within IT Operations and escalating as required. Liaising with stakeholders to determine impacts, workarounds, analytical services and recommendations for improvement. Monitoring vulnerability and intelligence feeds for the latest news and alerts in the Cyber Security space. Required You need a proven track record in Security. You need awareness of Security Polices as they relate to all aspects of a company's operations globally. Expertise in information security technologies: Firewalls, intrusion detection, assessment tools, encryption, certificate authority, etc. Knowledge in information security areas such as (ISO27001, PCI, NIST & GDPR), identity and access management, security policies, processes, and procedures Understanding of emerging security technologies and their impact on networks and systems. Experience of risk management and the performing of risk assessments. Desired CISSP Cloud Experience (IaaS, PaaS, SaaS) - especially Azure. Security Architecture experience Risk Management Experience
05/12/2025
Full time
The Fortune Group are recruiting for a Cyber Security Manager to join are client based in London. Suitable Cyber Security Manger will be responsible for ensuring the Confidentiality, Integrity and Availability of our computer systems and sensitive information. The primary responsibility of the Cyber Security manager is to lead the Cyber Security function in ensuring that existing and new systems introduced into the business adhere to the Security controls mandated by the business. Responsible for Creation and maintaining policies and procedures as well as the Training and awareness activities required. You will support IT and business teams in exploiting growth opportunities and managing threats in an assured and optimal way, by creating and maintaining a positive security environment and culture. You will optimise security to add value and protect the brand, enabling the company to retain its trusted position with its investors, customers, employees and regulators. You will ensure the integrity of the company in terms of security operations and personnel, guaranteeing compliance with requirements of Corporate Security Policy, ISO27001, PCI DSS v3, ISMS Framework and other customer security requirements. You will be viewed as a Subject Matter Expert (SME) for Security (both internal and external), and you will support transformational change within the company, proactively managing security risks and threats. Supporting remediation activities across the business. Accountable for the following Identify gaps or areas for improvement, where process changes or tools can assist. Educating the business on what is good practice, what are the current threats and how to avoid appearing in the news. Providing specialist security advice to management, project teams and internal stakeholders. Continuous improvement of MI reporting up to and including board level audience. Monitoring the vendor and product landscape to know what products are available. Perform threat identification and vulnerability management duties. Responsible for ensuring that security vulnerabilities are raised to internal teams and/or 3rd parties suppliers and remediated according to agree timescales. Working with internal and external teams to mitigate and/or control Cyber Security incidents. Identifying and managing operational Cyber Security risks within IT Operations and escalating as required. Liaising with stakeholders to determine impacts, workarounds, analytical services and recommendations for improvement. Monitoring vulnerability and intelligence feeds for the latest news and alerts in the Cyber Security space. Required You need a proven track record in Security. You need awareness of Security Polices as they relate to all aspects of a company's operations globally. Expertise in information security technologies: Firewalls, intrusion detection, assessment tools, encryption, certificate authority, etc. Knowledge in information security areas such as (ISO27001, PCI, NIST & GDPR), identity and access management, security policies, processes, and procedures Understanding of emerging security technologies and their impact on networks and systems. Experience of risk management and the performing of risk assessments. Desired CISSP Cloud Experience (IaaS, PaaS, SaaS) - especially Azure. Security Architecture experience Risk Management Experience
HM Land Registry (HMLR) is undertaking one of the largest transformation programmes in government, modernising the digital systems that support over £7 trillion of property ownership. As a Data Engineer, you will support the development of HMLR's data engineering capability by helping to build and maintain reliable data pipelines and products. Your work will contribute to improving data access, quality and value across the organisation, supporting programmes that influence how HMLR manages and uses its data in the future. Salary up to £44,400, 29% employer pension contribution plus full Civil Service benefits. Flexible, hybrid working from Plymouth, Croydon or Coventry. About the role This role has come to fruition as HMLR embarks on a significant modernisation of its core services and data infrastructure. With new funding secured and a dedicated Data Engineering capability being formed for the first time, there is a crucial need to build strong, reliable data systems that can support future services and national programmes. As a Data Engineer, you'll work closely with senior data engineering colleagues and multidisciplinary teams to deliver robust data systems, complex data flows and data products for analytics and business intelligence. You'll contribute to opportunity discovery, support the development of prototypes and production-ready solutions, and help address technical problems through research and experimentation. Alongside this, you'll play an active role in improving data engineering processes and maintaining resilient, high-quality solutions in production. If you would like to find out more about the role, the Data Engineering capability and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday, 6th of January at 12:30pm. Follow APply link to register your interest. Key Responsibilities Support the design and maintenance of data flows that connect operational systems and provide data for analytics and BI. Help re-engineer manual processes into scalable, repeatable data pipelines and write optimised ETL code. Contribute to building data streaming capabilities and creating accessible data products for analysis. Improve data quality, document data mappings, and identify opportunities to optimise data engineering processes. Work collaboratively with other teams, follow industry best practice aligned to HMLR standards, and participate in the data engineering community. Develop understanding of legacy systems, learn the basics of Land Registry operations, and maintain awareness of organisational priorities. Continue personal development to build skills and knowledge relevant to the role. Essential Skills Experience of using a unified engine for large-scale data analytics (e.g. Spark/PySpark) Experience in writing, testing and implementing scripts (e.g. Python, Scala) Experience of cloud data stack use (e.g. SageMaker Notebooks, S3, Glue, Athena) Communicating technical concepts clearly to both technical and non-technical stakeholders using appropriate language and methods. Profiling data and analysing source systems to produce clear, actionable insights. Desirable Skills Knowledge of DevOps processes: (e.g. Terraform) Knowledge of data pipeline testing (e.g. end-to-end testing, data quality testing, monitoring & alerting, unit & contract testing) Knowledge of the data lifecycle (e.g. development, analysis, modelling (e.g. IDA Infosphere Data Architect), integration, metadata management). Location Expectation is to be working from any of the advertised locations 60% of your time across the month (typically three days per week). Hours are flexible and condensed hours are an option. Locations available: Croydon, Coventry, Plymouth Salary Civil Service Grade: HEO Dependent upon assessment at interview your starting salary will be one of the following: Developing - £41,100 Proficient - £43,100 Accomplished - £44,400 Benefits Over 29% employer pension contribution Annual leave of 28.5 days per year plus 8 public holidays A clear progression pathway including personalised training and development plans Expensed accreditations with dedicated training days Flexi-time scheme (you decide what working hours work best for you) Opportunity to work condensed hours Social and sports clubs Access to an Employee Assistance Programme for counselling and support Interest-free season ticket loan Cycle to Work scheme (salary sacrifice) HMLR has a strong and positive culture, a commitment to inclusivity, a focus on continuous learning and development, and flexible ways of working. Further Information Application deadline: 11:55pm Thursday 8th of January 2026 Please apply with a CV that provides evidence against the essential skills. HMLR does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence and is unable to sponsor individuals for Skilled Worker sponsorship. If you are a motivated data professional who enjoys solving complex data problems, working collaboratively in agile teams and delivering reliable, high-quality data solutions, this is your chance to make a real impact. Join HM Land Registry and play a key role in shaping the data capabilities that support property ownership and public services across England and Wales.Apply now or contact Keesha in complete confidence.
05/12/2025
Full time
HM Land Registry (HMLR) is undertaking one of the largest transformation programmes in government, modernising the digital systems that support over £7 trillion of property ownership. As a Data Engineer, you will support the development of HMLR's data engineering capability by helping to build and maintain reliable data pipelines and products. Your work will contribute to improving data access, quality and value across the organisation, supporting programmes that influence how HMLR manages and uses its data in the future. Salary up to £44,400, 29% employer pension contribution plus full Civil Service benefits. Flexible, hybrid working from Plymouth, Croydon or Coventry. About the role This role has come to fruition as HMLR embarks on a significant modernisation of its core services and data infrastructure. With new funding secured and a dedicated Data Engineering capability being formed for the first time, there is a crucial need to build strong, reliable data systems that can support future services and national programmes. As a Data Engineer, you'll work closely with senior data engineering colleagues and multidisciplinary teams to deliver robust data systems, complex data flows and data products for analytics and business intelligence. You'll contribute to opportunity discovery, support the development of prototypes and production-ready solutions, and help address technical problems through research and experimentation. Alongside this, you'll play an active role in improving data engineering processes and maintaining resilient, high-quality solutions in production. If you would like to find out more about the role, the Data Engineering capability and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday, 6th of January at 12:30pm. Follow APply link to register your interest. Key Responsibilities Support the design and maintenance of data flows that connect operational systems and provide data for analytics and BI. Help re-engineer manual processes into scalable, repeatable data pipelines and write optimised ETL code. Contribute to building data streaming capabilities and creating accessible data products for analysis. Improve data quality, document data mappings, and identify opportunities to optimise data engineering processes. Work collaboratively with other teams, follow industry best practice aligned to HMLR standards, and participate in the data engineering community. Develop understanding of legacy systems, learn the basics of Land Registry operations, and maintain awareness of organisational priorities. Continue personal development to build skills and knowledge relevant to the role. Essential Skills Experience of using a unified engine for large-scale data analytics (e.g. Spark/PySpark) Experience in writing, testing and implementing scripts (e.g. Python, Scala) Experience of cloud data stack use (e.g. SageMaker Notebooks, S3, Glue, Athena) Communicating technical concepts clearly to both technical and non-technical stakeholders using appropriate language and methods. Profiling data and analysing source systems to produce clear, actionable insights. Desirable Skills Knowledge of DevOps processes: (e.g. Terraform) Knowledge of data pipeline testing (e.g. end-to-end testing, data quality testing, monitoring & alerting, unit & contract testing) Knowledge of the data lifecycle (e.g. development, analysis, modelling (e.g. IDA Infosphere Data Architect), integration, metadata management). Location Expectation is to be working from any of the advertised locations 60% of your time across the month (typically three days per week). Hours are flexible and condensed hours are an option. Locations available: Croydon, Coventry, Plymouth Salary Civil Service Grade: HEO Dependent upon assessment at interview your starting salary will be one of the following: Developing - £41,100 Proficient - £43,100 Accomplished - £44,400 Benefits Over 29% employer pension contribution Annual leave of 28.5 days per year plus 8 public holidays A clear progression pathway including personalised training and development plans Expensed accreditations with dedicated training days Flexi-time scheme (you decide what working hours work best for you) Opportunity to work condensed hours Social and sports clubs Access to an Employee Assistance Programme for counselling and support Interest-free season ticket loan Cycle to Work scheme (salary sacrifice) HMLR has a strong and positive culture, a commitment to inclusivity, a focus on continuous learning and development, and flexible ways of working. Further Information Application deadline: 11:55pm Thursday 8th of January 2026 Please apply with a CV that provides evidence against the essential skills. HMLR does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence and is unable to sponsor individuals for Skilled Worker sponsorship. If you are a motivated data professional who enjoys solving complex data problems, working collaboratively in agile teams and delivering reliable, high-quality data solutions, this is your chance to make a real impact. Join HM Land Registry and play a key role in shaping the data capabilities that support property ownership and public services across England and Wales.Apply now or contact Keesha in complete confidence.
Business Change Manager - Critical National Infrastructure Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background in IT service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive level. Hybrid (3 days per week required in their Banbury office) Paying up to £67,500 + benefits Must be eligible to work in the UK
05/12/2025
Full time
Business Change Manager - Critical National Infrastructure Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background in IT service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive level. Hybrid (3 days per week required in their Banbury office) Paying up to £67,500 + benefits Must be eligible to work in the UK
We are a recruiting for a Managed Service Provider located in London. Who provide first class IT services and support to a diverse range of clients. Who pride themselves on commitment to excellence, innovation, and customer satisfaction. Suitable IT Team Lead / Helpdesk / Desktop Support Manager will be responsible for managing a small team of IT professionals, overseeing, helpdesk / desktop support operations, and ensuring the delivery of high-quality IT services to clients. Key Responsibilities: Lead and manage a team of IT support specialists, providing guidance, training, and performance evaluations. Oversee the day-to-day operations of desktop support, ensuring timely and effective resolution of technical issues. Develop and implement IT support policies and procedures to enhance service delivery and efficiency. Coordinate with clients to understand their IT needs and provide tailored solutions. Monitor and report on key performance indicators (KPIs) to ensure service level agreements (SLAs) are met. Stay up to date with the latest industry trends and technologies to drive continuous improvement. Manage and prioritise support tickets, ensuring prompt and effective resolution. Collaborate with other IT teams and departments to ensure seamless integration and support. Qualifications : Proven experience in a similar IT Team Lead or Helpdesk / Desktop Support Manager role. Strong technical knowledge of desktop support, hardware, and software troubleshooting. Excellent leadership and team management skills. Strong communication and interpersonal skills, with the ability to effectively interact with clients and team members. Experience with IT service management tools and platforms. Relevant certifications (e.g., ITIL, CompTIA A+, Microsoft Certified) are a plus. Ability to work in a fast-paced environment and manage multiple priorities. If you are a motivated IT professional with a passion for leading teams and delivering exceptional IT support, please get in touch.
05/12/2025
Full time
We are a recruiting for a Managed Service Provider located in London. Who provide first class IT services and support to a diverse range of clients. Who pride themselves on commitment to excellence, innovation, and customer satisfaction. Suitable IT Team Lead / Helpdesk / Desktop Support Manager will be responsible for managing a small team of IT professionals, overseeing, helpdesk / desktop support operations, and ensuring the delivery of high-quality IT services to clients. Key Responsibilities: Lead and manage a team of IT support specialists, providing guidance, training, and performance evaluations. Oversee the day-to-day operations of desktop support, ensuring timely and effective resolution of technical issues. Develop and implement IT support policies and procedures to enhance service delivery and efficiency. Coordinate with clients to understand their IT needs and provide tailored solutions. Monitor and report on key performance indicators (KPIs) to ensure service level agreements (SLAs) are met. Stay up to date with the latest industry trends and technologies to drive continuous improvement. Manage and prioritise support tickets, ensuring prompt and effective resolution. Collaborate with other IT teams and departments to ensure seamless integration and support. Qualifications : Proven experience in a similar IT Team Lead or Helpdesk / Desktop Support Manager role. Strong technical knowledge of desktop support, hardware, and software troubleshooting. Excellent leadership and team management skills. Strong communication and interpersonal skills, with the ability to effectively interact with clients and team members. Experience with IT service management tools and platforms. Relevant certifications (e.g., ITIL, CompTIA A+, Microsoft Certified) are a plus. Ability to work in a fast-paced environment and manage multiple priorities. If you are a motivated IT professional with a passion for leading teams and delivering exceptional IT support, please get in touch.
A fantastic opportunity for a Head of Engineering / Software Development Manager to join a well established software organisation undergoing a major technical evolution. This is a senior strategic role leading engineering, QA and cloud operations through a significant SaaS migration and AI enablement programme. You will drive organisational development, technical excellence and delivery maturity while guiding the modernisation of a complex product suite used at scale across two main sectors. Location: Hybrid with minimum of 2 days a week in the Milton Keynes office, UK based Salary: £85,000 - £95,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering managers and multiple cross functional teams You will have progressed through a Software Developer career path - while this isn't a hands on role, having an incredibly strong technical understanding and knowledge of a range of technologies is very important Strong ability to build, develop and scale technical organisations of 30 people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding of SRE principles, Infrastructure as Code and cloud operations in product driven environments Excellent ability to drive collaboration across engineering, product, security, professional services and customer facing teams Highly advantageous experience includes: regulated environments, multi cloud operations, AI or ML integration, multi region deployments, education sector systems, API first platforms, legacy to modern engineering uplift Responsibilities for Head of Engineering: Lead and develop engineering managers and technical leads, embedding a culture of quality, innovation and customer focus Shape talent strategy, build high performing teams and create clear progression frameworks across engineering Oversee outsourced QA partnership, define quality metrics, integrate QA within agile workflows and drive continuous improvement in automation and quality engineering Lead the evolution of cloud operations into a product aligned SRE function, embedding Infrastructure as Code, reliability principles and operational excellence Partner closely with product, CTO and wider business teams to ensure delivery aligns with strategic priorities Collaborate with sales, customer experience, professional services and implementation teams to support customer transitions Embed security by design in collaboration with information security and compliance teams Provide architectural direction for SaaS migration, cloud native evolution, microservices, API design and AI engineering methodologies Guide the introduction of AI capabilities across the product suite and ensure responsible AI practices, governance and sector aligned compliance Drive platform modernisation, customer migration tooling, integration frameworks and data integrity for large scale transitions Maintain engineering standards covering code quality, documentation, testing, CI/CD, observability and security Establish metrics driven engineering practices and lead initiatives to reduce lead time, improve deployment frequency and optimise reliability Ensure compliance with ISO27001, GDPR, PCI DSS and sector specific requirements Key focus areas for the first 18 to 24 months: Deliver the engineering enablement plan across SaaS and AI objectives Oversee the technical and operational direction of the SaaS transformation Ensure smooth, reliable customer migrations with no service disruption Strengthen organisational capability through structured hiring and development Embed AI engineering maturity, infrastructure and best practice Drive improvements in deployment cadence, reliability and operational excellence What the role offers: Leadership of a high impact engineering function during a major technology transformation The opportunity to shape the future of a complex product suite used at scale Collaborative, people focused working culture with strong professional development pathways Applications: If you would like to apply for this unique Head of Engineering position, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing app
05/12/2025
Full time
A fantastic opportunity for a Head of Engineering / Software Development Manager to join a well established software organisation undergoing a major technical evolution. This is a senior strategic role leading engineering, QA and cloud operations through a significant SaaS migration and AI enablement programme. You will drive organisational development, technical excellence and delivery maturity while guiding the modernisation of a complex product suite used at scale across two main sectors. Location: Hybrid with minimum of 2 days a week in the Milton Keynes office, UK based Salary: £85,000 - £95,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering managers and multiple cross functional teams You will have progressed through a Software Developer career path - while this isn't a hands on role, having an incredibly strong technical understanding and knowledge of a range of technologies is very important Strong ability to build, develop and scale technical organisations of 30 people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding of SRE principles, Infrastructure as Code and cloud operations in product driven environments Excellent ability to drive collaboration across engineering, product, security, professional services and customer facing teams Highly advantageous experience includes: regulated environments, multi cloud operations, AI or ML integration, multi region deployments, education sector systems, API first platforms, legacy to modern engineering uplift Responsibilities for Head of Engineering: Lead and develop engineering managers and technical leads, embedding a culture of quality, innovation and customer focus Shape talent strategy, build high performing teams and create clear progression frameworks across engineering Oversee outsourced QA partnership, define quality metrics, integrate QA within agile workflows and drive continuous improvement in automation and quality engineering Lead the evolution of cloud operations into a product aligned SRE function, embedding Infrastructure as Code, reliability principles and operational excellence Partner closely with product, CTO and wider business teams to ensure delivery aligns with strategic priorities Collaborate with sales, customer experience, professional services and implementation teams to support customer transitions Embed security by design in collaboration with information security and compliance teams Provide architectural direction for SaaS migration, cloud native evolution, microservices, API design and AI engineering methodologies Guide the introduction of AI capabilities across the product suite and ensure responsible AI practices, governance and sector aligned compliance Drive platform modernisation, customer migration tooling, integration frameworks and data integrity for large scale transitions Maintain engineering standards covering code quality, documentation, testing, CI/CD, observability and security Establish metrics driven engineering practices and lead initiatives to reduce lead time, improve deployment frequency and optimise reliability Ensure compliance with ISO27001, GDPR, PCI DSS and sector specific requirements Key focus areas for the first 18 to 24 months: Deliver the engineering enablement plan across SaaS and AI objectives Oversee the technical and operational direction of the SaaS transformation Ensure smooth, reliable customer migrations with no service disruption Strengthen organisational capability through structured hiring and development Embed AI engineering maturity, infrastructure and best practice Drive improvements in deployment cadence, reliability and operational excellence What the role offers: Leadership of a high impact engineering function during a major technology transformation The opportunity to shape the future of a complex product suite used at scale Collaborative, people focused working culture with strong professional development pathways Applications: If you would like to apply for this unique Head of Engineering position, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing app
Role: Full Stack Commerce Engineer (Generative AI/ML) Location: London, UK Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be joining our growing Commerce Engineering team, a dynamic group at the intersection of technology, client-facing strategy, and artificial intelligence. We operate as "Forward Deployed Engineers," perfectly bridging the gap between our clients' most ambitious goals and our core engineering teams. Our mission is to architect and deliver the next generation of commerce. We work on innovative projects with colleagues to drive collaboration from strategy through to implementation, using the latest technologies - with a particular focus on Generative AI - to help our clients achieve market leadership. You'll learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to architect and build sophisticated, AI-driven solutions that solve real-world commerce challenges for leading global brands. To design and integrate Generative AI capabilities with a complex enterprise Experience Platform ecosystem (DAM, PXM, CDP, Commerce Engines, CMS, Syndication Channels, CRMs). How to translate executive-level business strategy into cutting-edge, production-grade technical applications on cloud platforms like Azure and GCP. As a Full Stack Commerce Engineer Manager, you will: Lead Client-Facing Engagements: Act as the primary technical authority in client workshops, designing use-case and platform technology solutions that use Generative AI to solve their key business challenges. Architect & Build AI-Powered Solutions: Design and build complex, full-stack solutions from inception through to production. This includes engineering agentic workflows in Python and integrating LLMs from Nvidia, Writer, OpenAI/ChatGPT, and Google Gemini. Integrate with the Commerce Ecosystem: Architect data flows and integrations between AI/ML models and enterprise experience platforms, understanding how to leverage AI to structure and enrich data for PXM, CDP, and other systems. Manage Advanced Databases: Design and implement robust database solutions, utilizing SQL and NoSQL databases and developing complex Store Procedures to handle large-scale commerce data. Drive Technical Strategy & Mentor Teams: Contribute to the technology strategy and solution design for major commerce projects, managing and supporting other developers and sharing insights across the Accenture Data & AI community.
05/12/2025
Full time
Role: Full Stack Commerce Engineer (Generative AI/ML) Location: London, UK Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be joining our growing Commerce Engineering team, a dynamic group at the intersection of technology, client-facing strategy, and artificial intelligence. We operate as "Forward Deployed Engineers," perfectly bridging the gap between our clients' most ambitious goals and our core engineering teams. Our mission is to architect and deliver the next generation of commerce. We work on innovative projects with colleagues to drive collaboration from strategy through to implementation, using the latest technologies - with a particular focus on Generative AI - to help our clients achieve market leadership. You'll learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to architect and build sophisticated, AI-driven solutions that solve real-world commerce challenges for leading global brands. To design and integrate Generative AI capabilities with a complex enterprise Experience Platform ecosystem (DAM, PXM, CDP, Commerce Engines, CMS, Syndication Channels, CRMs). How to translate executive-level business strategy into cutting-edge, production-grade technical applications on cloud platforms like Azure and GCP. As a Full Stack Commerce Engineer Manager, you will: Lead Client-Facing Engagements: Act as the primary technical authority in client workshops, designing use-case and platform technology solutions that use Generative AI to solve their key business challenges. Architect & Build AI-Powered Solutions: Design and build complex, full-stack solutions from inception through to production. This includes engineering agentic workflows in Python and integrating LLMs from Nvidia, Writer, OpenAI/ChatGPT, and Google Gemini. Integrate with the Commerce Ecosystem: Architect data flows and integrations between AI/ML models and enterprise experience platforms, understanding how to leverage AI to structure and enrich data for PXM, CDP, and other systems. Manage Advanced Databases: Design and implement robust database solutions, utilizing SQL and NoSQL databases and developing complex Store Procedures to handle large-scale commerce data. Drive Technical Strategy & Mentor Teams: Contribute to the technology strategy and solution design for major commerce projects, managing and supporting other developers and sharing insights across the Accenture Data & AI community.
We are seeking a highly experienced and strategic senior leader to oversee our Cyber Engineering, Identity & Access Management (IAM), and Data Loss Prevention (DLP) functions. This role will be responsible for driving the design, delivery, and governance of enterprise-wide security engineering solutions, while ensuring secure, scalable, and resilient identity and data protection services. The ideal candidate will combine deep technical expertise with strong leadership skills to shape the future of cybersecurity, identity, and data protection within the organization. This position is designated as a Senior Management Function (SMF) under the Financial Conduct Authority regime, carrying personal accountability for compliance, operational resilience, and security effectiveness. The Role: Strategic Leadership Define and execute the global strategy for Cyber Engineering, IAM, and DLP in alignment with the enterprise security and technology roadmap. Serve as a trusted advisor to the CISO, CIO, and executive leadership on emerging threats, secure architecture, identity, and data protection. Establish metrics and reporting to demonstrate effectiveness, risk reduction, and compliance with regulatory requirements (e.g., National Institute of Standards Cyber Security Framework (NIST CSF), Digital Operations Resilience Act (DORA), New Tork State Department of Financial Services (NYDFS), Sarbanes-Oxyley (SOX), and the Financia Conduct Authority(FCA). Cyber Engineering Oversight Lead engineering teams responsible for core security platforms, including endpoint protection, cloud security, network defense, vulnerability management, and DevSecOps integrations. Build and mature a comprehensive vulnerability management program, including continuous scanning, risk-based prioritization, remediation tracking, and Board-level reporting. Drive innovation by embedding security into cloud, hybrid, and modern application architectures ("Secure by Design" principles). Ensure the adoption of automation, orchestration, and advanced analytics to improve detection, response, and resiliency. Identity & Access Management Own enterprise-wide IAM strategy, including workforce and customer identity, privileged access management (PAM), identity governance and administration (IGA), and multi-factor authentication (MFA). Lead initiatives to modernize and integrate IAM platforms to support cloud adoption, Zero Trust, and frictionless user experiences. Partner with business and technology leaders to enable secure digital transformation through robust identity services. Data Loss Prevention (DLP) Advance a comprehensive Data Loss Prevention program to safeguard sensitive information across endpoints, cloud, email, and collaboration platforms. Establish enterprise-wide policies and controls to prevent unauthorized data exfiltration, insider threats, and regulatory breaches. Implement monitoring, classification, and enforcement mechanisms that balance data protection with business enablement. Partner with business, compliance, and data governance teams to align DLP strategy with General Data Protection Regulation, Financial Conduct Authority, Prudential Regulation Authority, Sarbanes-Oxley, and other global data protection requirements. Provide executive and Board-level reporting on data protection risks, incidents, and mitigation efforts. Governance, Risk & Compliance Ensure IAM, DLP, and security engineering practices meet regulatory, audit, and policy requirements. Define and maintain standards for identity lifecycle, access controls, data handling, and information protection. Oversee risk assessments and remediation programs tied to IAM, DLP, and security engineering platforms. Senior Management Function (FCA Responsibilities) As an FCA-designated Senior Management Function (SMF) role, the position carries individual accountability under the Senior Managers & Certification Regime (SM&CR). Specific responsibilities include: Personal accountability for ensuring cyber, IAM, and DLP controls are effective, proportionate, and aligned with FCA expectations for operational resilience and financial sector stability. Maintaining robust governance, oversight, and risk management frameworks for engineering, identity, and data protection, ensuring risks are identified, escalated, and remediated in line with FCA and PRA requirements. Demonstrating reasonable steps have been taken to oversee outsourced arrangements, third-party providers, and cloud services related to IAM, DLP, and cyber platforms. Ensuring Board and regulators receive timely, accurate, and complete information on cyber, identity, and data protection risks, vulnerabilities, and remediation activities. Acting as the point of accountability for operational resilience in cyber engineering, IAM, and DLP, supporting FCA requirements around impact tolerance, scenario testing, and response planning. Requirements: Progressive experience in cybersecurity, with extensive experience in leadership roles across IAM, cyber engineering, and/or data protection. Proven track record of leading global security programs at scale in complex, regulated environments (financial services strongly preferred). Expertise in IAM technologies (SailPoint, Okta, Azure AD, CyberArk, Ping Identity), DLP platforms (Symantec, Microsoft Purview, Forcepoint, Digital Guardian), and security engineering tools (EDR, CSPM, SIEM, SOAR, vulnerability management). Strong knowledge of Zero Trust, data protection regulations (GDPR, FCA, PRA), cloud-native security, and DevSecOps practices. Exceptional leadership, communication, and stakeholder engagement skills, with the ability to influence at Board and executive levels. Relevant certifications (CISSP, CISM, CCSP, CIPP/E, SABSA, or equivalent) preferred. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email your recruiter.
05/12/2025
Full time
We are seeking a highly experienced and strategic senior leader to oversee our Cyber Engineering, Identity & Access Management (IAM), and Data Loss Prevention (DLP) functions. This role will be responsible for driving the design, delivery, and governance of enterprise-wide security engineering solutions, while ensuring secure, scalable, and resilient identity and data protection services. The ideal candidate will combine deep technical expertise with strong leadership skills to shape the future of cybersecurity, identity, and data protection within the organization. This position is designated as a Senior Management Function (SMF) under the Financial Conduct Authority regime, carrying personal accountability for compliance, operational resilience, and security effectiveness. The Role: Strategic Leadership Define and execute the global strategy for Cyber Engineering, IAM, and DLP in alignment with the enterprise security and technology roadmap. Serve as a trusted advisor to the CISO, CIO, and executive leadership on emerging threats, secure architecture, identity, and data protection. Establish metrics and reporting to demonstrate effectiveness, risk reduction, and compliance with regulatory requirements (e.g., National Institute of Standards Cyber Security Framework (NIST CSF), Digital Operations Resilience Act (DORA), New Tork State Department of Financial Services (NYDFS), Sarbanes-Oxyley (SOX), and the Financia Conduct Authority(FCA). Cyber Engineering Oversight Lead engineering teams responsible for core security platforms, including endpoint protection, cloud security, network defense, vulnerability management, and DevSecOps integrations. Build and mature a comprehensive vulnerability management program, including continuous scanning, risk-based prioritization, remediation tracking, and Board-level reporting. Drive innovation by embedding security into cloud, hybrid, and modern application architectures ("Secure by Design" principles). Ensure the adoption of automation, orchestration, and advanced analytics to improve detection, response, and resiliency. Identity & Access Management Own enterprise-wide IAM strategy, including workforce and customer identity, privileged access management (PAM), identity governance and administration (IGA), and multi-factor authentication (MFA). Lead initiatives to modernize and integrate IAM platforms to support cloud adoption, Zero Trust, and frictionless user experiences. Partner with business and technology leaders to enable secure digital transformation through robust identity services. Data Loss Prevention (DLP) Advance a comprehensive Data Loss Prevention program to safeguard sensitive information across endpoints, cloud, email, and collaboration platforms. Establish enterprise-wide policies and controls to prevent unauthorized data exfiltration, insider threats, and regulatory breaches. Implement monitoring, classification, and enforcement mechanisms that balance data protection with business enablement. Partner with business, compliance, and data governance teams to align DLP strategy with General Data Protection Regulation, Financial Conduct Authority, Prudential Regulation Authority, Sarbanes-Oxley, and other global data protection requirements. Provide executive and Board-level reporting on data protection risks, incidents, and mitigation efforts. Governance, Risk & Compliance Ensure IAM, DLP, and security engineering practices meet regulatory, audit, and policy requirements. Define and maintain standards for identity lifecycle, access controls, data handling, and information protection. Oversee risk assessments and remediation programs tied to IAM, DLP, and security engineering platforms. Senior Management Function (FCA Responsibilities) As an FCA-designated Senior Management Function (SMF) role, the position carries individual accountability under the Senior Managers & Certification Regime (SM&CR). Specific responsibilities include: Personal accountability for ensuring cyber, IAM, and DLP controls are effective, proportionate, and aligned with FCA expectations for operational resilience and financial sector stability. Maintaining robust governance, oversight, and risk management frameworks for engineering, identity, and data protection, ensuring risks are identified, escalated, and remediated in line with FCA and PRA requirements. Demonstrating reasonable steps have been taken to oversee outsourced arrangements, third-party providers, and cloud services related to IAM, DLP, and cyber platforms. Ensuring Board and regulators receive timely, accurate, and complete information on cyber, identity, and data protection risks, vulnerabilities, and remediation activities. Acting as the point of accountability for operational resilience in cyber engineering, IAM, and DLP, supporting FCA requirements around impact tolerance, scenario testing, and response planning. Requirements: Progressive experience in cybersecurity, with extensive experience in leadership roles across IAM, cyber engineering, and/or data protection. Proven track record of leading global security programs at scale in complex, regulated environments (financial services strongly preferred). Expertise in IAM technologies (SailPoint, Okta, Azure AD, CyberArk, Ping Identity), DLP platforms (Symantec, Microsoft Purview, Forcepoint, Digital Guardian), and security engineering tools (EDR, CSPM, SIEM, SOAR, vulnerability management). Strong knowledge of Zero Trust, data protection regulations (GDPR, FCA, PRA), cloud-native security, and DevSecOps practices. Exceptional leadership, communication, and stakeholder engagement skills, with the ability to influence at Board and executive levels. Relevant certifications (CISSP, CISM, CCSP, CIPP/E, SABSA, or equivalent) preferred. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email your recruiter.
