The Role The BMC Helix Technical Delivery Authority is responsible for end-to-end delivery of BMC Helix solutions, ensuring technical integrity, seamless integration with external systems, and alignment with business objectives. This role combines solution architecture, technical leadership, and project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure, and maintainable solutions leveraging BMC Helix Innovation Studio and Business Workflows. Ensure compliance with ITIL best practices and enterprise standards. Architect and implement integrations with third-party systems (eg, Active Directory, Orchestrators, Service Assurance tools). Configure web services, APIs, and middleware for seamless data exchange. Manage complex integrations such as CMDB reconciliation, auto-ticketing, and identity management. Own technical delivery across multiple projects, ensuring adherence to governance frameworks. Conduct risk assessments, manage dependencies, and implement mitigation strategies. Oversee customization vs. out-of-the-box alignment to minimize technical debt. Collaborate with PMO to develop delivery plans, timelines, and resource allocation. Drive Agile execution models (Scrum, iterative releases) for BMC Helix implementations. Provide status reporting, stakeholder communication, and escalation management. Validate solution performance through E2E testing, UAT, and go-live readiness. Implement monitoring and health checks for CMDB and ITSM modules. Identify opportunities for automation and process optimization. Your Profile Essential skills/knowledge/experience: 5+ years in BMC Helix/Remedy ITSM architecture and delivery. Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting. Strong knowledge of ITSM processes (Incident, Change, Problem, Service Request). Proven experience integrating BMC Helix with external platforms (eg, AD, Orchestrators, Discovery tools). Familiarity with API development, web services, and data migration strategies. Experience in Agile and Waterfall methodologies. Ability to manage multi-vendor environments and complex delivery landscapes. JBRP1_UKTJ
06/12/2025
Full time
The Role The BMC Helix Technical Delivery Authority is responsible for end-to-end delivery of BMC Helix solutions, ensuring technical integrity, seamless integration with external systems, and alignment with business objectives. This role combines solution architecture, technical leadership, and project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure, and maintainable solutions leveraging BMC Helix Innovation Studio and Business Workflows. Ensure compliance with ITIL best practices and enterprise standards. Architect and implement integrations with third-party systems (eg, Active Directory, Orchestrators, Service Assurance tools). Configure web services, APIs, and middleware for seamless data exchange. Manage complex integrations such as CMDB reconciliation, auto-ticketing, and identity management. Own technical delivery across multiple projects, ensuring adherence to governance frameworks. Conduct risk assessments, manage dependencies, and implement mitigation strategies. Oversee customization vs. out-of-the-box alignment to minimize technical debt. Collaborate with PMO to develop delivery plans, timelines, and resource allocation. Drive Agile execution models (Scrum, iterative releases) for BMC Helix implementations. Provide status reporting, stakeholder communication, and escalation management. Validate solution performance through E2E testing, UAT, and go-live readiness. Implement monitoring and health checks for CMDB and ITSM modules. Identify opportunities for automation and process optimization. Your Profile Essential skills/knowledge/experience: 5+ years in BMC Helix/Remedy ITSM architecture and delivery. Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting. Strong knowledge of ITSM processes (Incident, Change, Problem, Service Request). Proven experience integrating BMC Helix with external platforms (eg, AD, Orchestrators, Discovery tools). Familiarity with API development, web services, and data migration strategies. Experience in Agile and Waterfall methodologies. Ability to manage multi-vendor environments and complex delivery landscapes. JBRP1_UKTJ
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
06/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
06/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
05/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilites of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
05/12/2025
Full time
Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance and delivery capability of a large, complex technology function as they continue their first in history digital transformation campaign. Our client is seeking an individual who possess experience of technology & finance value streams, agile delivery processes, data driven decision making coupled with programme management capabilities of large scale multi-million-pound budgets primarily within the financial services sector. This is an exciting role, working with the senior leadership team, offering a chance to implement agile maturity & best proactive to their technology function overseeing (commercial, risk, finance and portfolio strategy/planning and reporting). Role Overview As the Head of TBM, you will: Act as a trusted partner to the CIO, overseeing performance, governance, executive reporting and operational management across the Technology Function. Work closely with Value Stream Product Owners and Centres of Excellence Leads to support requirements across Finance, Risk, People, Legal, Product and Operations. Lead governance processes for technology projects, financial management and risk, ensuring transparency, accountability and alignment with business priorities. Drive agile maturity and embed best practice across the Technology Function. Own the portfolio view of outcomes, benefits, costs and productivity to support strategic prioritisation and decision-making. Key Responsibilities Experience implementing combining technology & finance value streams (must have) Establish and lead financial management practices including budgeting, forecasting, cost control and optimised resource allocation (budget of up to 80 million circa, across tech, IT & transformation) is a must have Identify, assess and mitigate technology-related risks, promoting a proactive and continuous-improvement approach to risk management is a must have. Manage workforce planning to ensure effective allocation of skills and resources aligned to strategic technology priorities (across UK & India) is a must have. Build and maintain governance frameworks and reporting processes that support senior Technology Leaders in evidencing decisions and fulfilling responsibilities. Oversee vendor management to ensure partnerships deliver expected value and align with organisational goals. Monitor and uplift agile maturity across the Technology Function is a must have. Provide PMO capability and oversight to support transformation initiatives and the wider change portfolio. This is a high-impact leadership role with the opportunity to shape the future of a major Technology Function. You will influence governance, performance, financial stewardship and strategic delivery at the highest level.
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
05/12/2025
Contractor
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT Service Transition Engineer Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Providers, recently ranked as "World class" by the Best Companies to work for awards. Be a key player in our Project Engineering team The IT Service Transition Engineer role will be the technical lead, working side-by-side with the PMO and Support teams in the delivery of customer IT transitions (onboarding / offboarding). Additionally, you will be responsible for: Creating detailed onboarding and offboarding plans, contributing in project meetings (including onsite visits where required), auditing and documenting customers' IT estates and delivering new products purchased from Opus Throughout customers' transitions; identify risks, facilitate migrations to / from our applications, ensuring any issues raised are logged and resolved quickly Supporting pre-sales discovery to set realistic expectations before transitions begin Identifying up-sell opportunities and raising to the account manager as appropriate Handing-over customer IT estate information to the Support Team Daily time entries / Project admin Installation and configuration of both hardware and software applications at the customer premises and remotely where applicable Remote programming for additional works and system related changes End user training for products installed Upholding the company ethos of ensuring continual improvement is always at the heart of dealing with any issues or complaints Salary £40-£45k Remote based with occasional client site visit as required Other organisations may call this role IT Onboarding Engineer. The talents we are excited to see You will have the following experience/skills: IT onboarding / transitioning, whether that's in a Support or Project capacity Minimum of 5 years' in the support and delivery of predominantly Microsoft-based solutions, including product related qualifications Liaising with customers and 3rd parties, with the ability to demonstrate focused customer care skills Owning technical issues, working closely with the manufacturers to successful resolution IT Support Level 2nd Line minimum Microsoft Certified at intermediate level (or equivalent) Microsoft Dynamics ITIL or Prince2 qualification preferred Your exclusive benefits A comprehensive Private Healthcare and Cash Plan Pension and life insurance Entry to the £3,000 quarterly Dreamball draw Personalised training and development pathways Regular fully funded companywide events Monthly 'outstanding performer' accolades Enriching paid volunteering days A rewarding Refer a friend scheme (£1,000) The flexibility to adjust your holiday allowance (25 days pa) Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you. REF-
05/12/2025
Full time
IT Service Transition Engineer Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Providers, recently ranked as "World class" by the Best Companies to work for awards. Be a key player in our Project Engineering team The IT Service Transition Engineer role will be the technical lead, working side-by-side with the PMO and Support teams in the delivery of customer IT transitions (onboarding / offboarding). Additionally, you will be responsible for: Creating detailed onboarding and offboarding plans, contributing in project meetings (including onsite visits where required), auditing and documenting customers' IT estates and delivering new products purchased from Opus Throughout customers' transitions; identify risks, facilitate migrations to / from our applications, ensuring any issues raised are logged and resolved quickly Supporting pre-sales discovery to set realistic expectations before transitions begin Identifying up-sell opportunities and raising to the account manager as appropriate Handing-over customer IT estate information to the Support Team Daily time entries / Project admin Installation and configuration of both hardware and software applications at the customer premises and remotely where applicable Remote programming for additional works and system related changes End user training for products installed Upholding the company ethos of ensuring continual improvement is always at the heart of dealing with any issues or complaints Salary £40-£45k Remote based with occasional client site visit as required Other organisations may call this role IT Onboarding Engineer. The talents we are excited to see You will have the following experience/skills: IT onboarding / transitioning, whether that's in a Support or Project capacity Minimum of 5 years' in the support and delivery of predominantly Microsoft-based solutions, including product related qualifications Liaising with customers and 3rd parties, with the ability to demonstrate focused customer care skills Owning technical issues, working closely with the manufacturers to successful resolution IT Support Level 2nd Line minimum Microsoft Certified at intermediate level (or equivalent) Microsoft Dynamics ITIL or Prince2 qualification preferred Your exclusive benefits A comprehensive Private Healthcare and Cash Plan Pension and life insurance Entry to the £3,000 quarterly Dreamball draw Personalised training and development pathways Regular fully funded companywide events Monthly 'outstanding performer' accolades Enriching paid volunteering days A rewarding Refer a friend scheme (£1,000) The flexibility to adjust your holiday allowance (25 days pa) Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you. REF-
Location: Office based Leeds City Centre Salary: £34,000 - £37,500 a year Are you an experienced IT professional who thrives on building robust, secure, and scalable infrastructure? Our client is an award-winning law firm with a strong focus on technology and innovation. As they continue to invest in their infrastructure, they have an excellent new opportunity for an experienced Second Line Network Infrastructure Engineer to join their growing IT Operations Team.This is a hands-on role where you'll play a key part in keeping systems secure, resilient, and future-ready, helping the business deliver exceptional service with technology at its core.From day one, you'll be involved in important projects from planning to delivery, working across cloud, network, and server environments to ensure the IT operations are secure, efficient, and built to scale. What you'll be doing: Supporting Microsoft-based infrastructure and business applications Managing LAN/WAN networks, routers, and firewalls (Meraki, SonicWALL) Maintaining and evolving our Azure cloud platform and Citrix environment Leading infrastructure projects and implementing new technologies Monitoring systems, responding to alerts, and troubleshooting issues Maintaining network and endpoint security, including patching Participating in a paid on-call rota and monthly patching (paid as overtime) What they are looking for: At least 3 years' experience in IT infrastructure, systems administration, or cloud engineering Strong knowledge of Windows Server (2022/2025), Windows 11, and Active Directory Experience with Microsoft Azure, VMware, and Kubernetes Networking expertise (LAN/WAN, routers, firewalls) Hands-on knowledge of Linux (Ubuntu), SQL Server (2022), and MS Exchange (2019) Familiarity with Dell PowerStore or similar storage solutions How they work: A hands-on team that thrives on solving problems and making technology work smarter for the business. You'll collaborate with talented colleagues across IT and the wider business, working with modern platforms and tools to deliver secure, reliable, and high-performing systems.You'll thrive if you're curious about new technologies, enjoy taking ownership of projects, and want to see the real impact of your work in a fast-paced, growing organisation. Schedule: Monday to Friday, 8:30am to 4:00pmOccasional out-of-hours support (paid overtime) Leeds office You'll be based at their modern office in Leeds, conveniently located just off Junction 3 of the M621. For those driving, they offer free on-site parking, making commuting by car hassle-free. Also well connected by public transport, with major bus routes including the 2, 3, 24, 116, 200, 201, 202, 203, and X10 stopping right outside the office. Leeds Train Station is just a 10-minute walk away, and for those who prefer to cycle, they provide secure cycle storage. Rewarding your commitment and success, including: Lifestyle Rewards 35 hour working week 27 days of annual leave + bank holidays, as well as paid leave on your birthday and additional paid leave on Christmas Eve and New Year's Eve when falling on a weekday Flexible holiday policy: use, buy and sell up to 5 days' worth of holiday, dependent on length of service, as well as enjoy flexibility as some holiday allowance can used by the hour Extra holiday for length of service: 1 extra day earned following your 2nd, 3rd and 4th year of service Enhanced maternity, paternity and adoption pay Business-casual dress code Financial Rewards Monthly and quarterly bonus based on attendance and punctualityDeath in service benefit: 6 times annual salaryIncome protection: receive 75% of your salary for up to two years if you're unable to work (subject to eligibility criteria)My Staff Shop: access a range of discounts and savings at UK retailersTravel support: free parking, bus discounts and cycling facilitiesLeeds Credit Union: access to preferential ratesContributory pension scheme Personal Growth Rewards Learn and Earn: top up your income by investing in your personal and professional development outside of working hours Learning and Development allowance: paid time to learn during working hoursProfessional qualifications: financial and study support Health Rewards Free gym membershipOn Site GP: access to a specialist prescribing GP who comes on-site fortnightlyVirtual GP: access to virtual 24/7 prescribing GP for you and your familyPhysiotherapist: access to a specialist physiotherapist who comes on site monthlyHealth cash back plan: over £3,000 to manage your well-being, including dental, optical and physiotherapy, helping you to be healthy and at your bestEmployee assistance programme: 24/7 helpline, including up to 8 free counselling sessionsEarly intervention: support for colleagues who are experiencing health issues to support them staying in or returning to work Engagement Rewards Colleague events: parties, darts, bowling, axe throwing and laser quest, to name just a few!Regular charity fundraising including fun games, street food, raffles, auctions and more
05/12/2025
Full time
Location: Office based Leeds City Centre Salary: £34,000 - £37,500 a year Are you an experienced IT professional who thrives on building robust, secure, and scalable infrastructure? Our client is an award-winning law firm with a strong focus on technology and innovation. As they continue to invest in their infrastructure, they have an excellent new opportunity for an experienced Second Line Network Infrastructure Engineer to join their growing IT Operations Team.This is a hands-on role where you'll play a key part in keeping systems secure, resilient, and future-ready, helping the business deliver exceptional service with technology at its core.From day one, you'll be involved in important projects from planning to delivery, working across cloud, network, and server environments to ensure the IT operations are secure, efficient, and built to scale. What you'll be doing: Supporting Microsoft-based infrastructure and business applications Managing LAN/WAN networks, routers, and firewalls (Meraki, SonicWALL) Maintaining and evolving our Azure cloud platform and Citrix environment Leading infrastructure projects and implementing new technologies Monitoring systems, responding to alerts, and troubleshooting issues Maintaining network and endpoint security, including patching Participating in a paid on-call rota and monthly patching (paid as overtime) What they are looking for: At least 3 years' experience in IT infrastructure, systems administration, or cloud engineering Strong knowledge of Windows Server (2022/2025), Windows 11, and Active Directory Experience with Microsoft Azure, VMware, and Kubernetes Networking expertise (LAN/WAN, routers, firewalls) Hands-on knowledge of Linux (Ubuntu), SQL Server (2022), and MS Exchange (2019) Familiarity with Dell PowerStore or similar storage solutions How they work: A hands-on team that thrives on solving problems and making technology work smarter for the business. You'll collaborate with talented colleagues across IT and the wider business, working with modern platforms and tools to deliver secure, reliable, and high-performing systems.You'll thrive if you're curious about new technologies, enjoy taking ownership of projects, and want to see the real impact of your work in a fast-paced, growing organisation. Schedule: Monday to Friday, 8:30am to 4:00pmOccasional out-of-hours support (paid overtime) Leeds office You'll be based at their modern office in Leeds, conveniently located just off Junction 3 of the M621. For those driving, they offer free on-site parking, making commuting by car hassle-free. Also well connected by public transport, with major bus routes including the 2, 3, 24, 116, 200, 201, 202, 203, and X10 stopping right outside the office. Leeds Train Station is just a 10-minute walk away, and for those who prefer to cycle, they provide secure cycle storage. Rewarding your commitment and success, including: Lifestyle Rewards 35 hour working week 27 days of annual leave + bank holidays, as well as paid leave on your birthday and additional paid leave on Christmas Eve and New Year's Eve when falling on a weekday Flexible holiday policy: use, buy and sell up to 5 days' worth of holiday, dependent on length of service, as well as enjoy flexibility as some holiday allowance can used by the hour Extra holiday for length of service: 1 extra day earned following your 2nd, 3rd and 4th year of service Enhanced maternity, paternity and adoption pay Business-casual dress code Financial Rewards Monthly and quarterly bonus based on attendance and punctualityDeath in service benefit: 6 times annual salaryIncome protection: receive 75% of your salary for up to two years if you're unable to work (subject to eligibility criteria)My Staff Shop: access a range of discounts and savings at UK retailersTravel support: free parking, bus discounts and cycling facilitiesLeeds Credit Union: access to preferential ratesContributory pension scheme Personal Growth Rewards Learn and Earn: top up your income by investing in your personal and professional development outside of working hours Learning and Development allowance: paid time to learn during working hoursProfessional qualifications: financial and study support Health Rewards Free gym membershipOn Site GP: access to a specialist prescribing GP who comes on-site fortnightlyVirtual GP: access to virtual 24/7 prescribing GP for you and your familyPhysiotherapist: access to a specialist physiotherapist who comes on site monthlyHealth cash back plan: over £3,000 to manage your well-being, including dental, optical and physiotherapy, helping you to be healthy and at your bestEmployee assistance programme: 24/7 helpline, including up to 8 free counselling sessionsEarly intervention: support for colleagues who are experiencing health issues to support them staying in or returning to work Engagement Rewards Colleague events: parties, darts, bowling, axe throwing and laser quest, to name just a few!Regular charity fundraising including fun games, street food, raffles, auctions and more
If you've mastered PMO leadership in your current role, this is your opportunity to shape and scale a delivery function during a major growth phase at an organisation that has been a trusted technology partner to world-renowned international organisations for over 30 years. In this pivotal role you'll lead transformation, embed governance, and drive commercial performance of the PMO function, in an environment that values precision and innovation. This role will suit an experienced Head of Project Management with a proven expertise in leading a Project Management Office that delivers mid-sized Microsoft cloud projects (primarily Microsoft 365 and Azure) to SME customers. As the PMO leader for our Core Projects team, you will oversee the entire project lifecycle, from post-sales through delivery and transition into operations, drive success, and set the strategic direction for the PMO. Your focus will be on delivering successful project outcomes through strong operational effectiveness and rigour. The Role at a Glance: Head of Project Management (Core Projects) Central London Based 3 Days Per Week / Hybrid Market Competitive Salary Plus 10% Performance Bonus & Company Comprehensive Benefits Package Expertise: Managed IT Support / Outsourced IT Services. Managed Cybersecurity / Security Services. Microsoft / Cloud Expertise. Application Development & Maintenance / Integration. IT Strategy, Consulting & Transformational Projects. Sector / Domain Expertise (financial services, legal, private equity / venture capital) Reporting & Reports: Reporting to COO. 3 Direct Reports who coordinate 20 engineers who deliver the projects. Your Skills & Experience: Established PMO leader in an MSP environment (Microsoft expertise essential). Proven experience in leading, transforming and scaling project delivery functions. Strong people-leader, commercial acumen and delivery discipline. Certifications: PMP, PRINCE2, MSP, Agile/Scrum. Champion client success through strong stakeholder engagement. The Pinnacle in MSP Services: This is not just another PMO role. It's a strategic leadership opportunity to architect, scale, and embed project excellence across a business operating at the very top of its game. You'll lead the transformation of our project management capability with vigour, managing a close-knit team delivering fast-turnaround, high-volume (and often complex) Microsoft-centric projects. You'll bring the operational rigour, commercial acumen, and delivery vision to ensure every engagement drives client value, profitability, and innovation. What You'll Do: You'll be a visible, influential leader with the gravitas to inspire confidence, motivate, drive change, and build a high-performing PMO team. You'll set a clear vision, instil accountability, and create a culture of excellence coaching and motivating your team to deliver at pace and with purpose, fully aligned to strategic goals. You'll lead transformation through the design and continual improvement of scalable, disciplined delivery frameworks that combine structure with agility. As the driving force behind risk management and change control, you'll chair the Change Advisory Board, safeguard delivery and profitability, and ensure project governance evolves in step with business growth. Your leadership will extend beyond your team - building trust and alignment with customers and senior stakeholders to deliver transparency, collaboration, and exceptional outcomes. You'll establish clear communication channels, ensuring informed decision-making at every level, and take ownership of resource planning to maintain capability and performance. Expertise: • Relevant certifications, such as PMP, PRINCE2, MSP, Agile/Scrum • Hands-on experience managing project delivery of medium-size Microsoft cloud projects within an IT MSP • Strategic capability to define PMO vision and implement governance frameworks • Strong risk management and compliance awareness in MSP environments • Track record of driving continuous improvement and embedding agile practices • Proven ability to scale and evolve complex project delivery teams • Commercially astute with deep knowledge of project financial governance (budgeting, scope control, forecasting) • Evidence of strong people leadership, staff development and performance management • Expert stakeholder engagement and influence at executive level • Proficiency in PMO tools and Microsoft cloud technologies About You: • Professional demeanour, influential at C-level • Confident and visible leader with ability to inspire staff at all levels • High levels of empathy with ability to build and maintain effective relationships • Strategic thinker with the ability to execute operationally • Excellent communicator with ability to build rapport and trust with customers and their staff • A proactive, 'can-do' attitude and sense of urgency • High ethical standards and integrity • Resilient with ability to learn and bounce back from challenging situations What's In It For You: • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Leadership development programme and personal growth support • 33 days' annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance days Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
05/12/2025
Full time
If you've mastered PMO leadership in your current role, this is your opportunity to shape and scale a delivery function during a major growth phase at an organisation that has been a trusted technology partner to world-renowned international organisations for over 30 years. In this pivotal role you'll lead transformation, embed governance, and drive commercial performance of the PMO function, in an environment that values precision and innovation. This role will suit an experienced Head of Project Management with a proven expertise in leading a Project Management Office that delivers mid-sized Microsoft cloud projects (primarily Microsoft 365 and Azure) to SME customers. As the PMO leader for our Core Projects team, you will oversee the entire project lifecycle, from post-sales through delivery and transition into operations, drive success, and set the strategic direction for the PMO. Your focus will be on delivering successful project outcomes through strong operational effectiveness and rigour. The Role at a Glance: Head of Project Management (Core Projects) Central London Based 3 Days Per Week / Hybrid Market Competitive Salary Plus 10% Performance Bonus & Company Comprehensive Benefits Package Expertise: Managed IT Support / Outsourced IT Services. Managed Cybersecurity / Security Services. Microsoft / Cloud Expertise. Application Development & Maintenance / Integration. IT Strategy, Consulting & Transformational Projects. Sector / Domain Expertise (financial services, legal, private equity / venture capital) Reporting & Reports: Reporting to COO. 3 Direct Reports who coordinate 20 engineers who deliver the projects. Your Skills & Experience: Established PMO leader in an MSP environment (Microsoft expertise essential). Proven experience in leading, transforming and scaling project delivery functions. Strong people-leader, commercial acumen and delivery discipline. Certifications: PMP, PRINCE2, MSP, Agile/Scrum. Champion client success through strong stakeholder engagement. The Pinnacle in MSP Services: This is not just another PMO role. It's a strategic leadership opportunity to architect, scale, and embed project excellence across a business operating at the very top of its game. You'll lead the transformation of our project management capability with vigour, managing a close-knit team delivering fast-turnaround, high-volume (and often complex) Microsoft-centric projects. You'll bring the operational rigour, commercial acumen, and delivery vision to ensure every engagement drives client value, profitability, and innovation. What You'll Do: You'll be a visible, influential leader with the gravitas to inspire confidence, motivate, drive change, and build a high-performing PMO team. You'll set a clear vision, instil accountability, and create a culture of excellence coaching and motivating your team to deliver at pace and with purpose, fully aligned to strategic goals. You'll lead transformation through the design and continual improvement of scalable, disciplined delivery frameworks that combine structure with agility. As the driving force behind risk management and change control, you'll chair the Change Advisory Board, safeguard delivery and profitability, and ensure project governance evolves in step with business growth. Your leadership will extend beyond your team - building trust and alignment with customers and senior stakeholders to deliver transparency, collaboration, and exceptional outcomes. You'll establish clear communication channels, ensuring informed decision-making at every level, and take ownership of resource planning to maintain capability and performance. Expertise: • Relevant certifications, such as PMP, PRINCE2, MSP, Agile/Scrum • Hands-on experience managing project delivery of medium-size Microsoft cloud projects within an IT MSP • Strategic capability to define PMO vision and implement governance frameworks • Strong risk management and compliance awareness in MSP environments • Track record of driving continuous improvement and embedding agile practices • Proven ability to scale and evolve complex project delivery teams • Commercially astute with deep knowledge of project financial governance (budgeting, scope control, forecasting) • Evidence of strong people leadership, staff development and performance management • Expert stakeholder engagement and influence at executive level • Proficiency in PMO tools and Microsoft cloud technologies About You: • Professional demeanour, influential at C-level • Confident and visible leader with ability to inspire staff at all levels • High levels of empathy with ability to build and maintain effective relationships • Strategic thinker with the ability to execute operationally • Excellent communicator with ability to build rapport and trust with customers and their staff • A proactive, 'can-do' attitude and sense of urgency • High ethical standards and integrity • Resilient with ability to learn and bounce back from challenging situations What's In It For You: • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Leadership development programme and personal growth support • 33 days' annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance days Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Reference Number: JR251388 Location: Hybrid working - home and our office based near London Bridge Working Pattern: Full Time, 37.5 hours per week Contract Type: Permanent Number of roles: 1 Salary: Competitive We are looking for a PMO Lead to join our team. As the PMO Lead you will design, embed, and manage the frameworks, governance, and reporting mechanisms that will underpin our AI and Innovation delivery. This role represents a unique opportunity to shape the foundations of a new PMO capability at the heart of our technology transformation agenda. Key Responsibilities Establish and maintain core PMO processes, standards, and governance models to support AI and Innovation projects across all Business Units. Develop and implement portfolio-level reporting, dashboards, and metrics to monitor delivery progress, performance, and benefits realisation. Oversee project and programme tracking, ensuring accurate and timely data collection across the portfolio. Coordinate regular portfolio reviews, ensuring risks, dependencies, and issues are effectively managed and escalated. Partner with Business Leads, AI Leads, and Project Sponsors to help drive delivery and ensure alignment between strategic priorities and delivery activity. Act as a central point of contact for PMO guidance and best practice across all AI and Innovation initiatives. Produce high-quality reports and insights for Senior Leadership, leveraging tools such as Power BI and Microsoft Office. Support continuous improvement of PMO methodologies, templates, and governance processes as the function evolves. This is an excellent opportunity for strategic PMO Manager is looking to expand their skills and build their career with an industry leader. What you'll bring to the role Proven experience in PMO management or project governance within a complex, multi-business organisation. Strong knowledge of portfolio management, project lifecycle governance, and reporting best practice. Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data visualisation tools such as Power BI. Excellent analytical, organisational, and communication skills, with the ability to present complex information clearly to senior stakeholders. Ability to work autonomously, managing priorities and building credibility across diverse teams and time zones. Strategic thinker with strong attention to detail and delivery discipline. Confident working across boundaries and influencing without direct authority. What we do Kaplan International, a division of Kaplan Inc., is a leading for-profit company in the field of international education, which offers Higher education programmes for students in the UK, USA, Australia, Singapore and Hong Kong, English language courses across locations in UK, Ireland, USA, Canada, Australia and New Zealand and vocational training for financial services sector in Australia. We welcome students from more than 100 countries around the world. Kaplan Inc. is owned by Graham Holdings (NYSE: GHC) What we offer As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: 28 days annual leave Big discounts on Kaplan courses for you and your family 24/7 confidential helpline providing counselling and other support services Company pension contributions Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels Medicash Health Cash Plan Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time. How to apply Please apply with CV and cover letter no later than 11am on 7th December 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
05/12/2025
Full time
Reference Number: JR251388 Location: Hybrid working - home and our office based near London Bridge Working Pattern: Full Time, 37.5 hours per week Contract Type: Permanent Number of roles: 1 Salary: Competitive We are looking for a PMO Lead to join our team. As the PMO Lead you will design, embed, and manage the frameworks, governance, and reporting mechanisms that will underpin our AI and Innovation delivery. This role represents a unique opportunity to shape the foundations of a new PMO capability at the heart of our technology transformation agenda. Key Responsibilities Establish and maintain core PMO processes, standards, and governance models to support AI and Innovation projects across all Business Units. Develop and implement portfolio-level reporting, dashboards, and metrics to monitor delivery progress, performance, and benefits realisation. Oversee project and programme tracking, ensuring accurate and timely data collection across the portfolio. Coordinate regular portfolio reviews, ensuring risks, dependencies, and issues are effectively managed and escalated. Partner with Business Leads, AI Leads, and Project Sponsors to help drive delivery and ensure alignment between strategic priorities and delivery activity. Act as a central point of contact for PMO guidance and best practice across all AI and Innovation initiatives. Produce high-quality reports and insights for Senior Leadership, leveraging tools such as Power BI and Microsoft Office. Support continuous improvement of PMO methodologies, templates, and governance processes as the function evolves. This is an excellent opportunity for strategic PMO Manager is looking to expand their skills and build their career with an industry leader. What you'll bring to the role Proven experience in PMO management or project governance within a complex, multi-business organisation. Strong knowledge of portfolio management, project lifecycle governance, and reporting best practice. Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data visualisation tools such as Power BI. Excellent analytical, organisational, and communication skills, with the ability to present complex information clearly to senior stakeholders. Ability to work autonomously, managing priorities and building credibility across diverse teams and time zones. Strategic thinker with strong attention to detail and delivery discipline. Confident working across boundaries and influencing without direct authority. What we do Kaplan International, a division of Kaplan Inc., is a leading for-profit company in the field of international education, which offers Higher education programmes for students in the UK, USA, Australia, Singapore and Hong Kong, English language courses across locations in UK, Ireland, USA, Canada, Australia and New Zealand and vocational training for financial services sector in Australia. We welcome students from more than 100 countries around the world. Kaplan Inc. is owned by Graham Holdings (NYSE: GHC) What we offer As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: 28 days annual leave Big discounts on Kaplan courses for you and your family 24/7 confidential helpline providing counselling and other support services Company pension contributions Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels Medicash Health Cash Plan Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time. How to apply Please apply with CV and cover letter no later than 11am on 7th December 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
PMO Analyst - Change , Financial Services London, hybrid Circa £45k A leading UK wealth management organisation is seeking a PMO Analyst to join its Change Management Office. This role is ideal for someone in the early stages of their project career who wants to develop strong foundations in governance, reporting and portfolio management. As a PMO Analyst, you will support the coordination and oversight of the project portfolio, ensuring change initiatives are delivered in a structured and well-governed manner. Key Responsibilities: Support portfolio governance by coordinating project updates and preparing materials for governance forums Maintain accurate project and portfolio data, including risks, issues and dependencies Produce high-quality dashboards, reporting packs and insights for senior stakeholders Assist in reviews of project documentation to ensure compliance with PMO standards Contribute to the improvement of project management frameworks and best practice Support colleagues by providing guidance on project methodologies and tools Key Requirements: Some PMO experience supporting projects or change initiatives (internship, graduate role or 1-2 years in a related role) Wealth Management experience ideal, however must be financial services Strong analytical skills and excellent attention to detail Confident using Excel and PowerPoint; comfortable working with data Comfortable liaising with a range of stakeholders If you're looking for a structured, developmental PMO role that will help you build strong project delivery capability, please get in touch to discuss further.
05/12/2025
Full time
PMO Analyst - Change , Financial Services London, hybrid Circa £45k A leading UK wealth management organisation is seeking a PMO Analyst to join its Change Management Office. This role is ideal for someone in the early stages of their project career who wants to develop strong foundations in governance, reporting and portfolio management. As a PMO Analyst, you will support the coordination and oversight of the project portfolio, ensuring change initiatives are delivered in a structured and well-governed manner. Key Responsibilities: Support portfolio governance by coordinating project updates and preparing materials for governance forums Maintain accurate project and portfolio data, including risks, issues and dependencies Produce high-quality dashboards, reporting packs and insights for senior stakeholders Assist in reviews of project documentation to ensure compliance with PMO standards Contribute to the improvement of project management frameworks and best practice Support colleagues by providing guidance on project methodologies and tools Key Requirements: Some PMO experience supporting projects or change initiatives (internship, graduate role or 1-2 years in a related role) Wealth Management experience ideal, however must be financial services Strong analytical skills and excellent attention to detail Confident using Excel and PowerPoint; comfortable working with data Comfortable liaising with a range of stakeholders If you're looking for a structured, developmental PMO role that will help you build strong project delivery capability, please get in touch to discuss further.
Junior Project Manager Location: London, UK (Office: W1T 3NA; Hybrid / Remote Options) About Our Client Our Client is a top-tier technology consultancy in the heart of London's West End, specialising in digital transformation and IT infrastructure projects for blue-chip financial and professional services firms. Role Snapshot We're hiring an Entry-Level Junior Project Manager to join our Project Management Office (PMO). You'll assist senior PMs in driving small to mid-sized projects from initiation through delivery-gaining hands-on experience in both Agile and Waterfall environments. Your Day-to-Day Plan & Monitor: Build and update detailed project plans (Gantt charts, roadmaps) and track key milestones. Stakeholder Engagement: Schedule and facilitate status meetings, produce clear progress reports, and flag risks or issues. Resource Coordination: Align team members, monitor task ownership, and follow up on action items to keep projects on track. Budget Support: Assist in tracking project budgets, logging expenses, and forecasting spend against deliverables. Quality Assurance: Coordinate UAT cycles, gather stakeholder feedback, and ensure deliverables meet agreed criteria. Process Improvement: Help refine PMO templates, checklists, and best practices to boost efficiency. What You'll Bring Bachelor's degree in Business, Management, IT, or related field (or equivalent experience). Strong organizational skills with a keen eye for detail. Excellent written and verbal communication, comfortable liaising with both technical and business stakeholders. Familiarity with Microsoft Project, Excel, or similar planning tools (or eagerness to learn). Proactive, solution-oriented attitude and ability to manage multiple priorities. Some exposure to project lifecycles; any knowledge of Agile/Scrum is a plus. What You'll Get Salary: £32,000-£36,000 per annum. Flexible Working: Hybrid model-split your week between our London office (W1T 3NA) and home. Career Progression: Clear path to Project Manager within 18-24 months, backed by dedicated mentorship. Learning & Development: £1,200/year budget for PRINCE2, Agile Foundation, or other professional certifications. Culture: Regular "lunch & learns," peer coaching, and social events in the office. Impact: Play a critical role in delivering transformative projects for leading global brands.
05/12/2025
Full time
Junior Project Manager Location: London, UK (Office: W1T 3NA; Hybrid / Remote Options) About Our Client Our Client is a top-tier technology consultancy in the heart of London's West End, specialising in digital transformation and IT infrastructure projects for blue-chip financial and professional services firms. Role Snapshot We're hiring an Entry-Level Junior Project Manager to join our Project Management Office (PMO). You'll assist senior PMs in driving small to mid-sized projects from initiation through delivery-gaining hands-on experience in both Agile and Waterfall environments. Your Day-to-Day Plan & Monitor: Build and update detailed project plans (Gantt charts, roadmaps) and track key milestones. Stakeholder Engagement: Schedule and facilitate status meetings, produce clear progress reports, and flag risks or issues. Resource Coordination: Align team members, monitor task ownership, and follow up on action items to keep projects on track. Budget Support: Assist in tracking project budgets, logging expenses, and forecasting spend against deliverables. Quality Assurance: Coordinate UAT cycles, gather stakeholder feedback, and ensure deliverables meet agreed criteria. Process Improvement: Help refine PMO templates, checklists, and best practices to boost efficiency. What You'll Bring Bachelor's degree in Business, Management, IT, or related field (or equivalent experience). Strong organizational skills with a keen eye for detail. Excellent written and verbal communication, comfortable liaising with both technical and business stakeholders. Familiarity with Microsoft Project, Excel, or similar planning tools (or eagerness to learn). Proactive, solution-oriented attitude and ability to manage multiple priorities. Some exposure to project lifecycles; any knowledge of Agile/Scrum is a plus. What You'll Get Salary: £32,000-£36,000 per annum. Flexible Working: Hybrid model-split your week between our London office (W1T 3NA) and home. Career Progression: Clear path to Project Manager within 18-24 months, backed by dedicated mentorship. Learning & Development: £1,200/year budget for PRINCE2, Agile Foundation, or other professional certifications. Culture: Regular "lunch & learns," peer coaching, and social events in the office. Impact: Play a critical role in delivering transformative projects for leading global brands.
Senior PMO AnalystBanking Technology InfrastructureFully Onsite in London (near Moorgate Tube) Inside IR53 Contract via Umbrella PAYE Are you an experienced PMO Analyst with a strong background in large-scale technology infrastructure programmes? Join an international bank's Project Governance team at the heart of major transformation initiatives. As a Senior PMO Analyst, you'll drive the adoption of robust project standards, processes, and tools across critical IT infrastructure change. Acting as the backbone of project delivery, you'll provide comprehensive reporting , financial tracking , and governance oversight to enable timely, informed decision-making by senior leadership. Key Responsibilities: Support delivery and assurance for projects spanning data centres, cloud, network upgrades, workplace technology, and transformation. Maintain high-quality dashboards, RAID logs, reporting packs, and governance artefacts for executive audiences. Track project budgets, forecasts, resource allocations, and ensure compliance with internal financial controls. Provide end-to-end PMO support across the project lifecycle, from initiation to successful closure. Lead the championing and optimisation of PMO tools and processes (Planview, Power BI, Oracle Financials, SharePoint, MS Office). Collaborate with Project Managers, Portfolio Leads, and senior leaders to embed governance excellence and drive portfolio value. What we're looking for: Proven PMO analyst experience supporting large-scale IT infrastructure or banking transformation programmes . Strong expertise in financial tracking, cost categorisation, project controls, and executive-ready reporting. Advanced ability in Excel, PowerPoint, and Planview; experience with Power BI highly desirable. Sound knowledge of project and portfolio management methodologies (PRINCE2, PMP, Agile/Hybrid). Excellent stakeholder engagement, communication, and analytical skills. ?This contract is inside IR35 with the possibility of future permanent conversion. All work is fully onsite in London (Moorgate). The day rate is still to be confirmed, but we expect the rate to be in the region of £500pd. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
05/12/2025
Contractor
Senior PMO AnalystBanking Technology InfrastructureFully Onsite in London (near Moorgate Tube) Inside IR53 Contract via Umbrella PAYE Are you an experienced PMO Analyst with a strong background in large-scale technology infrastructure programmes? Join an international bank's Project Governance team at the heart of major transformation initiatives. As a Senior PMO Analyst, you'll drive the adoption of robust project standards, processes, and tools across critical IT infrastructure change. Acting as the backbone of project delivery, you'll provide comprehensive reporting , financial tracking , and governance oversight to enable timely, informed decision-making by senior leadership. Key Responsibilities: Support delivery and assurance for projects spanning data centres, cloud, network upgrades, workplace technology, and transformation. Maintain high-quality dashboards, RAID logs, reporting packs, and governance artefacts for executive audiences. Track project budgets, forecasts, resource allocations, and ensure compliance with internal financial controls. Provide end-to-end PMO support across the project lifecycle, from initiation to successful closure. Lead the championing and optimisation of PMO tools and processes (Planview, Power BI, Oracle Financials, SharePoint, MS Office). Collaborate with Project Managers, Portfolio Leads, and senior leaders to embed governance excellence and drive portfolio value. What we're looking for: Proven PMO analyst experience supporting large-scale IT infrastructure or banking transformation programmes . Strong expertise in financial tracking, cost categorisation, project controls, and executive-ready reporting. Advanced ability in Excel, PowerPoint, and Planview; experience with Power BI highly desirable. Sound knowledge of project and portfolio management methodologies (PRINCE2, PMP, Agile/Hybrid). Excellent stakeholder engagement, communication, and analytical skills. ?This contract is inside IR35 with the possibility of future permanent conversion. All work is fully onsite in London (Moorgate). The day rate is still to be confirmed, but we expect the rate to be in the region of £500pd. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
We're recruiting exclusively for an IT Scrum Leader who not only embraces change but drives it. Are you ready for a role where every decision and action propels our clients business forward, navigating the complexities of IT business projects with a keen eye for excellence and innovation? At K.A.G. Recruitment, we are excited to connect you with this transformative opportunity in Birmingham. It's about leading the change in a fast-paced, ambitious environment where your strategic vision meets Agile execution to create tangible impacts. Job Title: IT Scrum Leader Location: Birmingham Salary: £50,000 - £60,000 DOE Your Journey: As the IT Scrum Leader, there will be no two days alike. You will be at the forefront of defining and building IT PMO and governance processes that enhance the operational framework. Your role will blend the disciplined approach of traditional Project Management with the agility of Scrum leadership. From ensuring the smooth delivery of project life-cycles to engaging stakeholders at every level, your mission is to elevate the IT landscape to new heights of efficiency and effectiveness. Your responsibilities include: Spearheading project commitments and maintaining clear communication with sponsors and stakeholders. Orchestrating the definition of project missions, goals, tasks, and resource requirements with a mix of strategic insight and agile responsiveness. Leading diverse project teams, coordinating resources, and ensuring seamless delivery across multiple UK sites. Identifying and implementing opportunities for improvement within the project management framework. Managing relationships with business representatives and IT teams to translate and deliver business requirements into operational successes. Liaising with external suppliers and contractors to ensure aligned and efficient project execution. Who You Are: You are the epitome of resilience and effectiveness, someone who: Never gives up and is always driven by solutions while being cost-aware. Executes tasks with precision and strives to get things right the first time. Influences people at all levels through adept communication, listening, and adapting as needed. Demonstrates exceptional teamwork, putting company-wide goals ahead of personal ambitions. Exhibits strong leadership, motivating and developing teams to achieve their best. Skills and Qualifications: Proven experience in IT Project Delivery, preferably within the FMCG sector. Expertise in managing multiple projects simultaneously, with a deep understanding of project management (Prince2) phases and AGILE Scrum methodologies. Excellent verbal and written communication skills, capable of engaging with both technical and non-technical stakeholders. Team player with the ability to work independently and collaboratively to solve problems. Degree in an IT-related discipline is preferred, with ITIL v4 and Prince2 Practitioner level qualifications desirable. Willingness to travel to other locations within the business to deliver and support projects. Why Choose This Role? Choosing this role means stepping into a career where your actions shape the future of the business. You will be immersed in an environment that values initiative, quality, and pragmatic decision-making. This is your chance to lead, influence, and make a decisive impact on our projects and people.
05/12/2025
Full time
We're recruiting exclusively for an IT Scrum Leader who not only embraces change but drives it. Are you ready for a role where every decision and action propels our clients business forward, navigating the complexities of IT business projects with a keen eye for excellence and innovation? At K.A.G. Recruitment, we are excited to connect you with this transformative opportunity in Birmingham. It's about leading the change in a fast-paced, ambitious environment where your strategic vision meets Agile execution to create tangible impacts. Job Title: IT Scrum Leader Location: Birmingham Salary: £50,000 - £60,000 DOE Your Journey: As the IT Scrum Leader, there will be no two days alike. You will be at the forefront of defining and building IT PMO and governance processes that enhance the operational framework. Your role will blend the disciplined approach of traditional Project Management with the agility of Scrum leadership. From ensuring the smooth delivery of project life-cycles to engaging stakeholders at every level, your mission is to elevate the IT landscape to new heights of efficiency and effectiveness. Your responsibilities include: Spearheading project commitments and maintaining clear communication with sponsors and stakeholders. Orchestrating the definition of project missions, goals, tasks, and resource requirements with a mix of strategic insight and agile responsiveness. Leading diverse project teams, coordinating resources, and ensuring seamless delivery across multiple UK sites. Identifying and implementing opportunities for improvement within the project management framework. Managing relationships with business representatives and IT teams to translate and deliver business requirements into operational successes. Liaising with external suppliers and contractors to ensure aligned and efficient project execution. Who You Are: You are the epitome of resilience and effectiveness, someone who: Never gives up and is always driven by solutions while being cost-aware. Executes tasks with precision and strives to get things right the first time. Influences people at all levels through adept communication, listening, and adapting as needed. Demonstrates exceptional teamwork, putting company-wide goals ahead of personal ambitions. Exhibits strong leadership, motivating and developing teams to achieve their best. Skills and Qualifications: Proven experience in IT Project Delivery, preferably within the FMCG sector. Expertise in managing multiple projects simultaneously, with a deep understanding of project management (Prince2) phases and AGILE Scrum methodologies. Excellent verbal and written communication skills, capable of engaging with both technical and non-technical stakeholders. Team player with the ability to work independently and collaboratively to solve problems. Degree in an IT-related discipline is preferred, with ITIL v4 and Prince2 Practitioner level qualifications desirable. Willingness to travel to other locations within the business to deliver and support projects. Why Choose This Role? Choosing this role means stepping into a career where your actions shape the future of the business. You will be immersed in an environment that values initiative, quality, and pragmatic decision-making. This is your chance to lead, influence, and make a decisive impact on our projects and people.
The Lean Portfolio PMO will play a critical role in supporting the Data Domains within the Customer Data & Analytics Office (CDAO). This position ensures that each data domain operates with clear visibility of funding, prioritisation, and delivery cadence, enabling the successful coordination and execution of portfolio activities aligned to business priorities. The role will work closely with Domain leads, Tech Leads, and PMO/Finance to maintain a transparent and predictable delivery environment, in line with agile and lean portfolio management principles. Key Responsibilities 1. Portfolio and Funding Management Maintain a clear view of funding across each data domain, including both managed and consumed demand. Track and reconcile financial allocations, ensuring funding alignment with active portfolio epics and team capacity. Support transparency of funding flows between CDAO and external business labs through accurate reporting and forecasting. Partner with Finance to ensure appropriate time-booking, navigator codes, and cost recovery mechanisms are in place. 2. Intake and Backlog Management Coordinate backlog intake reviews to ensure quality, completeness, and prioritisation of work requests. Support data domain leads in defining and maintaining well-structured portfolio backlogs aligned to enterprise priorities. Monitor backlog health and assist in identifying quick wins and dependencies that improve throughput and efficiency. 3. Resource and Capacity Planning Maintain visibility of resource allocation and capacity across the data domains, supporting alignment to strategic priorities. Support creation and ongoing management of resource pools, ensuring appropriate skills and coverage for delivery. Identify resourcing constraints or risks and work with leadership to propose mitigation plans. 4. Delivery Coordination and Agile Cadence Enable end-to-end coordination of delivery activity within the agile delivery teams across each domain. Facilitate regular agile ceremonies, ensuring cadence, predictability, and dependency management. Partner with delivery and product leads to monitor delivery progress, report on key metrics, and surface issues early. Champion continuous improvement practices, supporting agile maturity and portfolio flow optimisation. 5. Governance, Reporting, and Assurance Produce and maintain key governance artifacts, dashboards, and portfolio reports. Ensure portfolio data integrity across tooling (e.g., JIRA, Navigator). Support audit readiness and adherence to CDAO governance standards. Key Skills and Experience Strong experience in portfolio management , agile delivery , or PMO leadership within a large enterprise environment. Demonstrable understanding of Lean Portfolio Management (LPM) and agile governance frameworks. Excellent stakeholder management and communication skills, with the ability to work across business and technical teams. Financial acumen, with experience in cost tracking, forecasting, and resource management. Proficiency in tooling such as JIRA , Navigator , and Power BI (or equivalent). Ability to drive structure, cadence, and clarity in complex delivery environment
05/12/2025
Contractor
The Lean Portfolio PMO will play a critical role in supporting the Data Domains within the Customer Data & Analytics Office (CDAO). This position ensures that each data domain operates with clear visibility of funding, prioritisation, and delivery cadence, enabling the successful coordination and execution of portfolio activities aligned to business priorities. The role will work closely with Domain leads, Tech Leads, and PMO/Finance to maintain a transparent and predictable delivery environment, in line with agile and lean portfolio management principles. Key Responsibilities 1. Portfolio and Funding Management Maintain a clear view of funding across each data domain, including both managed and consumed demand. Track and reconcile financial allocations, ensuring funding alignment with active portfolio epics and team capacity. Support transparency of funding flows between CDAO and external business labs through accurate reporting and forecasting. Partner with Finance to ensure appropriate time-booking, navigator codes, and cost recovery mechanisms are in place. 2. Intake and Backlog Management Coordinate backlog intake reviews to ensure quality, completeness, and prioritisation of work requests. Support data domain leads in defining and maintaining well-structured portfolio backlogs aligned to enterprise priorities. Monitor backlog health and assist in identifying quick wins and dependencies that improve throughput and efficiency. 3. Resource and Capacity Planning Maintain visibility of resource allocation and capacity across the data domains, supporting alignment to strategic priorities. Support creation and ongoing management of resource pools, ensuring appropriate skills and coverage for delivery. Identify resourcing constraints or risks and work with leadership to propose mitigation plans. 4. Delivery Coordination and Agile Cadence Enable end-to-end coordination of delivery activity within the agile delivery teams across each domain. Facilitate regular agile ceremonies, ensuring cadence, predictability, and dependency management. Partner with delivery and product leads to monitor delivery progress, report on key metrics, and surface issues early. Champion continuous improvement practices, supporting agile maturity and portfolio flow optimisation. 5. Governance, Reporting, and Assurance Produce and maintain key governance artifacts, dashboards, and portfolio reports. Ensure portfolio data integrity across tooling (e.g., JIRA, Navigator). Support audit readiness and adherence to CDAO governance standards. Key Skills and Experience Strong experience in portfolio management , agile delivery , or PMO leadership within a large enterprise environment. Demonstrable understanding of Lean Portfolio Management (LPM) and agile governance frameworks. Excellent stakeholder management and communication skills, with the ability to work across business and technical teams. Financial acumen, with experience in cost tracking, forecasting, and resource management. Proficiency in tooling such as JIRA , Navigator , and Power BI (or equivalent). Ability to drive structure, cadence, and clarity in complex delivery environment
IT Project Manager - Cyber - Leading Insurance Brand Overview: A leading insurance organisation is seeking an experienced IT Project Manager to deliver a portfolio of Information Security and cybersecurity initiatives within its enterprise PMO function. The role focuses on managing security-driven projects that enhance technology resilience, compliance, and overall cyber maturity across the business. Role & Responsibilities: Lead the delivery of Information Security projects, ensuring clear milestones, governance, and successful outcomes. Oversee cross-functional teams and coordinate activity across multiple workstreams, locations, and time zones. Manage project risks, issues, and dependencies related to security, technology, and compliance. Maintain strong communication with security and IT stakeholders, providing regular reporting and effective escalation. Develop and maintain project plans, schedules, and documentation aligned to PMO standards. Track budgets, forecasts, and financial variances to support accurate portfolio reporting. Essential Skills & Requirements: Proven Project Management experience delivering IT or security-focused projects within large, complex environments. Strong understanding of Information Security principles, controls, and associated technologies. Excellent leadership and stakeholder engagement skills, with the ability to navigate complex organisational structures. Experience managing distributed teams and multiple concurrent workstreams. Strong planning, analytical, and communication skills. Degree in a relevant field (IT, Business, Engineering, or similar). Desired Skills: Experience with areas such as Identity & Access Management, Network Security, Threat Detection, or Security Operations. Project management certification (e.g., PMP) an advantage. Experience delivering enterprise-wide or global security initiatives. Contract Details: Day Rate: £610 per day IR35: Inside (via Umbrella) Duration: 5 months initially Location: Remote with limited travel (1X per month) to South East London
04/12/2025
Contractor
IT Project Manager - Cyber - Leading Insurance Brand Overview: A leading insurance organisation is seeking an experienced IT Project Manager to deliver a portfolio of Information Security and cybersecurity initiatives within its enterprise PMO function. The role focuses on managing security-driven projects that enhance technology resilience, compliance, and overall cyber maturity across the business. Role & Responsibilities: Lead the delivery of Information Security projects, ensuring clear milestones, governance, and successful outcomes. Oversee cross-functional teams and coordinate activity across multiple workstreams, locations, and time zones. Manage project risks, issues, and dependencies related to security, technology, and compliance. Maintain strong communication with security and IT stakeholders, providing regular reporting and effective escalation. Develop and maintain project plans, schedules, and documentation aligned to PMO standards. Track budgets, forecasts, and financial variances to support accurate portfolio reporting. Essential Skills & Requirements: Proven Project Management experience delivering IT or security-focused projects within large, complex environments. Strong understanding of Information Security principles, controls, and associated technologies. Excellent leadership and stakeholder engagement skills, with the ability to navigate complex organisational structures. Experience managing distributed teams and multiple concurrent workstreams. Strong planning, analytical, and communication skills. Degree in a relevant field (IT, Business, Engineering, or similar). Desired Skills: Experience with areas such as Identity & Access Management, Network Security, Threat Detection, or Security Operations. Project management certification (e.g., PMP) an advantage. Experience delivering enterprise-wide or global security initiatives. Contract Details: Day Rate: £610 per day IR35: Inside (via Umbrella) Duration: 5 months initially Location: Remote with limited travel (1X per month) to South East London
The Role The BMC Helix Technical Delivery Authority is responsible for end-to-end delivery of BMC Helix solutions, ensuring technical integrity, seamless integration with external systems, and alignment with business objectives. This role combines solution architecture, technical leadership, and project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure, and maintainable solutions leveraging BMC Helix Innovation Studio and Business Workflows. Ensure compliance with ITIL best practices and enterprise standards. Architect and implement integrations with third-party systems (eg, Active Directory, Orchestrators, Service Assurance tools). Configure web services, APIs, and Middleware for seamless data exchange. Manage complex integrations such as CMDB reconciliation, auto-ticketing, and identity management. Own technical delivery across multiple projects, ensuring adherence to governance frameworks. Conduct risk assessments, manage dependencies, and implement mitigation strategies. Oversee customization vs. out-of-the-box alignment to minimize technical debt. Collaborate with PMO to develop delivery plans, timelines, and resource allocation. Drive Agile execution models (Scrum, iterative releases) for BMC Helix implementations. Provide status reporting, stakeholder communication, and escalation management. Validate solution performance through E2E testing, UAT, and go-live readiness. Implement monitoring and health checks for CMDB and ITSM modules. Identify opportunities for automation and process optimization. Your Profile Essential skills/knowledge/experience: 5+ years in BMC Helix/Remedy ITSM architecture and delivery. Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting. Strong knowledge of ITSM processes (Incident, Change, Problem, Service Request). Proven experience integrating BMC Helix with external platforms (eg, AD, Orchestrators, Discovery tools). Familiarity with API development, web services, and data migration strategies. Experience in Agile and Waterfall methodologies. Ability to manage multi-vendor environments and complex delivery landscapes.
04/12/2025
Contractor
The Role The BMC Helix Technical Delivery Authority is responsible for end-to-end delivery of BMC Helix solutions, ensuring technical integrity, seamless integration with external systems, and alignment with business objectives. This role combines solution architecture, technical leadership, and project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure, and maintainable solutions leveraging BMC Helix Innovation Studio and Business Workflows. Ensure compliance with ITIL best practices and enterprise standards. Architect and implement integrations with third-party systems (eg, Active Directory, Orchestrators, Service Assurance tools). Configure web services, APIs, and Middleware for seamless data exchange. Manage complex integrations such as CMDB reconciliation, auto-ticketing, and identity management. Own technical delivery across multiple projects, ensuring adherence to governance frameworks. Conduct risk assessments, manage dependencies, and implement mitigation strategies. Oversee customization vs. out-of-the-box alignment to minimize technical debt. Collaborate with PMO to develop delivery plans, timelines, and resource allocation. Drive Agile execution models (Scrum, iterative releases) for BMC Helix implementations. Provide status reporting, stakeholder communication, and escalation management. Validate solution performance through E2E testing, UAT, and go-live readiness. Implement monitoring and health checks for CMDB and ITSM modules. Identify opportunities for automation and process optimization. Your Profile Essential skills/knowledge/experience: 5+ years in BMC Helix/Remedy ITSM architecture and delivery. Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting. Strong knowledge of ITSM processes (Incident, Change, Problem, Service Request). Proven experience integrating BMC Helix with external platforms (eg, AD, Orchestrators, Discovery tools). Familiarity with API development, web services, and data migration strategies. Experience in Agile and Waterfall methodologies. Ability to manage multi-vendor environments and complex delivery landscapes.
Our O&G operator client are currently seeking a Success Factors Project Manager to join their team in their Aberdeen Office. This has been released initally on a 6 month PAYE contract. The IT Project Manager for Human Resources Systems is responsible for the successful IT implementation of Success Factors for the Company working closely with the HR. Additionally planning, executing, and overseeing IT projects that support HR functions such as workforce management, payroll, talent management, benefits, recruiting, learning, etc. This role ensures that HR technology solutions are delivered on time, within scope, and aligned with business objectives. Key Responsibilities: Lead end to end delivery of implementation of Success Factors Define IT project scope, goals, deliverables, timelines, and resource requirements. Develop and manage detailed project plans, budgets, and schedules. Coordinate cross-functional teams including HR, IT, and implementation partner Identify, manage, and mitigate IT project risks and issues. Monitor and report project progress to Senior IT and HR management. Ensure projects adhere to Project Management standards, governance, and change management protocols. Stakeholder Collaboration: Partner with HR to understand business needs and translate them into technical solutions. Facilitate workshops, requirement-gathering sessions, and user acceptance testing (UAT). Vendor & Partner Governance: Act as day to day interface to the implementation partner, agree estimates/timelines; manage SOWs, SLAs, KPIs and Service Improvement Plans. Serve as the IT functional SME and escalation: triage complex issues and direct implementation partner to resolution. Technical Oversight: Oversee system configuration, data migration, integration, and testing efforts. Ensure data integrity, security, and compliance with company policies and legal regulations (e.g. GDPR). Process Improvement: Conduct post-implementation review and identify lessons learned and opportunities for improvement. Role Dimensions: IT expertise and experience in Success Factors implementation Cross functional environment with internal teams and implementation partner multiple concurrent workstreams. Operates within PMO standards and governance, accountable for timely status, risk and financial reporting. Key Experience: Significant experience managing IT projects Proven experience with implementation of HR systems, including SuccessFactors. Proficiency in system integration, data migration, and reporting tools. Key Qualifications, Competencies: Strong project management and organizational skills. Excellent stakeholder management and communication abilities. Understanding of HR business processes such as recruiting, onboarding, compensation, performance management, payroll, etc. Proficiency in system integration, data migration, and reporting tools. Analytical and problem-solving mindset with attention to detail. Ability to manage multiple concurrent projects in a fast-paced environment. Contract position If you feel that you are well suited to the above opportunity and would like to find out more then please contact Orion Group for more information or apply by forwarding your current CV quoting reference: TR/(phone number removed) Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
04/12/2025
Seasonal
Our O&G operator client are currently seeking a Success Factors Project Manager to join their team in their Aberdeen Office. This has been released initally on a 6 month PAYE contract. The IT Project Manager for Human Resources Systems is responsible for the successful IT implementation of Success Factors for the Company working closely with the HR. Additionally planning, executing, and overseeing IT projects that support HR functions such as workforce management, payroll, talent management, benefits, recruiting, learning, etc. This role ensures that HR technology solutions are delivered on time, within scope, and aligned with business objectives. Key Responsibilities: Lead end to end delivery of implementation of Success Factors Define IT project scope, goals, deliverables, timelines, and resource requirements. Develop and manage detailed project plans, budgets, and schedules. Coordinate cross-functional teams including HR, IT, and implementation partner Identify, manage, and mitigate IT project risks and issues. Monitor and report project progress to Senior IT and HR management. Ensure projects adhere to Project Management standards, governance, and change management protocols. Stakeholder Collaboration: Partner with HR to understand business needs and translate them into technical solutions. Facilitate workshops, requirement-gathering sessions, and user acceptance testing (UAT). Vendor & Partner Governance: Act as day to day interface to the implementation partner, agree estimates/timelines; manage SOWs, SLAs, KPIs and Service Improvement Plans. Serve as the IT functional SME and escalation: triage complex issues and direct implementation partner to resolution. Technical Oversight: Oversee system configuration, data migration, integration, and testing efforts. Ensure data integrity, security, and compliance with company policies and legal regulations (e.g. GDPR). Process Improvement: Conduct post-implementation review and identify lessons learned and opportunities for improvement. Role Dimensions: IT expertise and experience in Success Factors implementation Cross functional environment with internal teams and implementation partner multiple concurrent workstreams. Operates within PMO standards and governance, accountable for timely status, risk and financial reporting. Key Experience: Significant experience managing IT projects Proven experience with implementation of HR systems, including SuccessFactors. Proficiency in system integration, data migration, and reporting tools. Key Qualifications, Competencies: Strong project management and organizational skills. Excellent stakeholder management and communication abilities. Understanding of HR business processes such as recruiting, onboarding, compensation, performance management, payroll, etc. Proficiency in system integration, data migration, and reporting tools. Analytical and problem-solving mindset with attention to detail. Ability to manage multiple concurrent projects in a fast-paced environment. Contract position If you feel that you are well suited to the above opportunity and would like to find out more then please contact Orion Group for more information or apply by forwarding your current CV quoting reference: TR/(phone number removed) Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
Your new company Hays are supporting a large professional services business based in Bristol to recruit a PMO Analyst. Salary up to £46,800pa depending on experience and working in a hybrid pattern typically 2/3 days per week in central Bristol. We're looking for a proactive professional to manage key processes across multiple client projects. You'll handle risk and issue management, planning, governance, budgeting, resource allocation, and reporting - ensuring delivery meets time, cost, and quality targets.Strong communication skills, autonomy, and a hands-on approach are essential.Responsibilities Lead delivery of multiple client projects, ensuring timelines, budgets, and quality standards are met. Plan and coordinate technical accounting deliverables and project schedules. Manage governance, risk, and issue resolution, adapting scope and plans as needed. Act as the main point of contact for stakeholders, providing clear updates on progress, risks, and issues. Build strong client relationships, identify pain points, and implement effective solutions. Oversee outsourced and international service providers, ensuring compliance and quality. Coach and support team members to drive performance and development. Requirements Proven project management or coordination experience, ideally in Professional or Financial Services. Comfortable working with international clients and teams. Strong stakeholder engagement and communication skills. Excellent organisational ability to manage multiple projects simultaneously. Detail-oriented with problem-solving skills. Experience mentoring or coaching junior team members. Prince2 Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
04/12/2025
Full time
Your new company Hays are supporting a large professional services business based in Bristol to recruit a PMO Analyst. Salary up to £46,800pa depending on experience and working in a hybrid pattern typically 2/3 days per week in central Bristol. We're looking for a proactive professional to manage key processes across multiple client projects. You'll handle risk and issue management, planning, governance, budgeting, resource allocation, and reporting - ensuring delivery meets time, cost, and quality targets.Strong communication skills, autonomy, and a hands-on approach are essential.Responsibilities Lead delivery of multiple client projects, ensuring timelines, budgets, and quality standards are met. Plan and coordinate technical accounting deliverables and project schedules. Manage governance, risk, and issue resolution, adapting scope and plans as needed. Act as the main point of contact for stakeholders, providing clear updates on progress, risks, and issues. Build strong client relationships, identify pain points, and implement effective solutions. Oversee outsourced and international service providers, ensuring compliance and quality. Coach and support team members to drive performance and development. Requirements Proven project management or coordination experience, ideally in Professional or Financial Services. Comfortable working with international clients and teams. Strong stakeholder engagement and communication skills. Excellent organisational ability to manage multiple projects simultaneously. Detail-oriented with problem-solving skills. Experience mentoring or coaching junior team members. Prince2 Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Our Client are looking for a PMO Analyst, Governance & Controls to join Separation Team Reporting to PMO Lead at their LNG Terminal Isle of Grain (postcode: ME3 0AJ) Presence required on site but certain degree of fexibility PAYE only Initial 6 months, poss 6 extend Supports project management processes by monitoring project performance, reporting and providing analytical insights to ensure project align with goals and objectives. Manage governance process and ensure change control, and efficient use of processes and templates. This role requires strong analytical skills, proficiency in project management tools, and the ability to collaborate with cross-functional teams to drive successful project outcomes. Key Responsibilities of PMO Analyst, Governance & Controls Gather and analyse data related to project performance including schedule adherence, metrics and resource utilisation to help identify potential issues. Analyse project data to identify trends and risks and create recommendations to mitigate / manage. Manage project change controls Create regular reports to summarise project status, risks and resource to inform key stakeholders and to facilitate decision making. Analyse project management processes and identify areas for improvement and make recommendations to enhance delivery efficiency and effectiveness. Manage tools and templates to ensure consistency and standardisation across workstreams. Manage Separation project risk register collaborate with workstream leads and project planner, ensure actions / mitigations are identified and managed to closure, provide summary status reports. Maintain action tracker for all governance forums. Maintain issue log and tracker, working with workstream/leads to ensure actions / mitigations and closure, provide summary status reports. Maintain dependencies tracker and work with dependency owners to ensure dependencies are identified, tracked and managed, built into planning and reports on status. Maintain Decision log for Separation Sponsor, ELT and JV Board decision, contribute to decision collateral, provide summary reporting. Contribute to governance / reporting packs and ad hoc reporting. Analyst and administrative support to Separation and Workstream Leads. Require: Demonstrable experience in project governance / controls Proficiency in project management software Excellent organizational and time-management skills with a keen eye for detail. Ability to analyse data and provide actionable insights to improve project performance. Effective communication skills, both written and verbal, with the ability to work collaboratively in a team environment.
02/12/2025
Contractor
Our Client are looking for a PMO Analyst, Governance & Controls to join Separation Team Reporting to PMO Lead at their LNG Terminal Isle of Grain (postcode: ME3 0AJ) Presence required on site but certain degree of fexibility PAYE only Initial 6 months, poss 6 extend Supports project management processes by monitoring project performance, reporting and providing analytical insights to ensure project align with goals and objectives. Manage governance process and ensure change control, and efficient use of processes and templates. This role requires strong analytical skills, proficiency in project management tools, and the ability to collaborate with cross-functional teams to drive successful project outcomes. Key Responsibilities of PMO Analyst, Governance & Controls Gather and analyse data related to project performance including schedule adherence, metrics and resource utilisation to help identify potential issues. Analyse project data to identify trends and risks and create recommendations to mitigate / manage. Manage project change controls Create regular reports to summarise project status, risks and resource to inform key stakeholders and to facilitate decision making. Analyse project management processes and identify areas for improvement and make recommendations to enhance delivery efficiency and effectiveness. Manage tools and templates to ensure consistency and standardisation across workstreams. Manage Separation project risk register collaborate with workstream leads and project planner, ensure actions / mitigations are identified and managed to closure, provide summary status reports. Maintain action tracker for all governance forums. Maintain issue log and tracker, working with workstream/leads to ensure actions / mitigations and closure, provide summary status reports. Maintain dependencies tracker and work with dependency owners to ensure dependencies are identified, tracked and managed, built into planning and reports on status. Maintain Decision log for Separation Sponsor, ELT and JV Board decision, contribute to decision collateral, provide summary reporting. Contribute to governance / reporting packs and ad hoc reporting. Analyst and administrative support to Separation and Workstream Leads. Require: Demonstrable experience in project governance / controls Proficiency in project management software Excellent organizational and time-management skills with a keen eye for detail. Ability to analyse data and provide actionable insights to improve project performance. Effective communication skills, both written and verbal, with the ability to work collaboratively in a team environment.