Vitality
About The Role Team - Vitality Applications Working Pattern - Hybrid - 2 days per week in the London Office. Full time, 37.5 hours per week. Top 3 skills required: Expertise in Test Automation and Frameworks Leadership and Strategic Influence Multi-Specialism Technical Expertise What this role is all about: Our Test Engineers play a critical role in Vitality's successful business model by planning and executing tests on products and features to validate that they are fit for purpose.The Principal test engineer leads and plans testing across large or multiple teams, providing expertise in many technical areas or specialisms with very deep knowledge in a particular technical area. They are responsible for maintaining and designing test automation frameworks for use as templates. They are expert in two specialisms (one of which is automation) and are working towards competency in a third specialism. They are required to influence both internally and externally with third parties based on testing standards and governance. Key Actions Implement the software test life cycle : The process used to test software and ensure that quality standards are met. It includes test analysis and design, test estimation, test planning and approach, test execution, defect management, and reporting. Recognised as an expert in a core subset of the testing practices employed by the teams and provide technical management and guidance Adhere to testing standards: Adhering to the Group test strategy that defines the required testing standards and practices. Recognised as the subject matter expert on adherence to standards and champions a modern test engineering standard approach at Vitality. Engage stakeholders . Work with stakeholders to develop an understanding of the needs and requirements of both internal and external stakeholders in order to achieve the desired outcomes. The core team of stakeholders includes project managers, user experience (UX) designers, solution architects, developers, systems or business analysts, other testers, product owners, and heads of journey. Working with senior management, internal stakeholders and 3rd parties to understand the business requirements and technology design, discuss and agree product launch requirements and ensure integration across multiple journeys. Build and transfer skills and knowledge . Take responsibility for developing personal skills and expertise aligned to role, encourage and coach test engineers to build a competent team. An expert in two specialisms (one of which is automation), working towards competency in a third specialism. Collaborate within and across teams . Work effectively together with others across varying areas of expertise to achieve the required results. What do you need to thrive? 7+ Years of Automation Testing experience Deep knowledge of automated testing frameworks Proven ability to lead test teams and mentor junior engineers. Experience in defining test strategies and driving quality initiatives across teams Strong communication skills to collaborate with cross-functional stakeholders. So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.About The CompanyWe're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if we're the right fit for you? We can't wait. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
About The Role Team - Vitality Applications Working Pattern - Hybrid - 2 days per week in the London Office. Full time, 37.5 hours per week. Top 3 skills required: Expertise in Test Automation and Frameworks Leadership and Strategic Influence Multi-Specialism Technical Expertise What this role is all about: Our Test Engineers play a critical role in Vitality's successful business model by planning and executing tests on products and features to validate that they are fit for purpose.The Principal test engineer leads and plans testing across large or multiple teams, providing expertise in many technical areas or specialisms with very deep knowledge in a particular technical area. They are responsible for maintaining and designing test automation frameworks for use as templates. They are expert in two specialisms (one of which is automation) and are working towards competency in a third specialism. They are required to influence both internally and externally with third parties based on testing standards and governance. Key Actions Implement the software test life cycle : The process used to test software and ensure that quality standards are met. It includes test analysis and design, test estimation, test planning and approach, test execution, defect management, and reporting. Recognised as an expert in a core subset of the testing practices employed by the teams and provide technical management and guidance Adhere to testing standards: Adhering to the Group test strategy that defines the required testing standards and practices. Recognised as the subject matter expert on adherence to standards and champions a modern test engineering standard approach at Vitality. Engage stakeholders . Work with stakeholders to develop an understanding of the needs and requirements of both internal and external stakeholders in order to achieve the desired outcomes. The core team of stakeholders includes project managers, user experience (UX) designers, solution architects, developers, systems or business analysts, other testers, product owners, and heads of journey. Working with senior management, internal stakeholders and 3rd parties to understand the business requirements and technology design, discuss and agree product launch requirements and ensure integration across multiple journeys. Build and transfer skills and knowledge . Take responsibility for developing personal skills and expertise aligned to role, encourage and coach test engineers to build a competent team. An expert in two specialisms (one of which is automation), working towards competency in a third specialism. Collaborate within and across teams . Work effectively together with others across varying areas of expertise to achieve the required results. What do you need to thrive? 7+ Years of Automation Testing experience Deep knowledge of automated testing frameworks Proven ability to lead test teams and mentor junior engineers. Experience in defining test strategies and driving quality initiatives across teams Strong communication skills to collaborate with cross-functional stakeholders. So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.About The CompanyWe're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if we're the right fit for you? We can't wait. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Resource Solutions - GSC
Senior UX Designer Legal & General 6 months Inside IR35 Purpose of role: L&G's digital customer vision is to accelerate growth and drive value through a focus on customers, best-in-class digital technology solutions and optimal unit costs. This hands-on role is responsible for Experience Design within product and project teams, using best practice User-Centred Design methods and processes to deliver and optimise digital customer experiences that maximise customer satisfaction, increase conversion rates and grow online selfservice (reducing cost to serve) across all Legal & General's digital assets. Principal accountabilities: 1. Responsible for identifying the requirements of our customer and partners' online needs during projects and change activity. Promotes the think customer' approach. 2. Responsible for the information architecture, navigation, user-flows, experience architecture and interaction designs that effectively and directly solve the customers/partners online needs. 3. Identifying the need for customer research and managing the research process, Front End analysis, interviewing, focus groups and requirements gathering. 4. Use of appropriate user experience tools including storyboarding, scenario development, highlevel use case definition, user and task analysis to capture and develop user requirements and integrate elements into user interaction designs. 5. Work in collaboration with UI Designer to create, evaluate and modify prototypes to support development process and facilitate iterative testing of prototypes. 6. Design and develop usability testing plans. Lead engagement with usability test suppliers. 7. Work closely with the analytics team to analyse and interpret website metrics in order to develop deep and broad understanding of user base and user behaviour. Make recommendations based on collected data and overall strategy. 8. Be at the centre of expertise in terms of giving the customers and partners a world-class digital experience. Represent the team on key projects as and when required as the dedicated online user experience specialist. 9. Develop and share deep knowledge of customer insight to understand our customer and partners' needs, attitudes, goals, values and behaviours to be able to deliver personalised and customised digital experiences. 10. Treating Customers Fairly (TCF) 11. People management partnership accountabilities for jobholders who manage people Knowledge: - The role holder must have a good understanding of Lean UX and design within scrum and be confident to play a key role in shaping experience design at L&G. - Good knowledge of latest Design best practice and methods. - Essential to have history of concepting user-centred digital experiences for large/complex organisations. - Understanding of UX principles, personas, usability and other UX disciplines. - Experience with research and testing as part of the design process (including desk research, multi-variant testing and user testing). - Sound business knowledge and business acumen. - Client facing experience in an agency environment would be beneficial. Experience: - Excellent communication and written skills. - Confident to challenge briefs and requests from within and outside the organisation. - Ability to influence and build trusted relationships with all levels within the organisation and external agencies and become a strong advocate for user centred design. - Good team player - ability to work collaboratively across disciplines - Pays attention to new online trends, behaviours, technologies and how the organisation can use these to retain customers, transform offline processes to online, and to optimize experiences and procedures
Senior UX Designer Legal & General 6 months Inside IR35 Purpose of role: L&G's digital customer vision is to accelerate growth and drive value through a focus on customers, best-in-class digital technology solutions and optimal unit costs. This hands-on role is responsible for Experience Design within product and project teams, using best practice User-Centred Design methods and processes to deliver and optimise digital customer experiences that maximise customer satisfaction, increase conversion rates and grow online selfservice (reducing cost to serve) across all Legal & General's digital assets. Principal accountabilities: 1. Responsible for identifying the requirements of our customer and partners' online needs during projects and change activity. Promotes the think customer' approach. 2. Responsible for the information architecture, navigation, user-flows, experience architecture and interaction designs that effectively and directly solve the customers/partners online needs. 3. Identifying the need for customer research and managing the research process, Front End analysis, interviewing, focus groups and requirements gathering. 4. Use of appropriate user experience tools including storyboarding, scenario development, highlevel use case definition, user and task analysis to capture and develop user requirements and integrate elements into user interaction designs. 5. Work in collaboration with UI Designer to create, evaluate and modify prototypes to support development process and facilitate iterative testing of prototypes. 6. Design and develop usability testing plans. Lead engagement with usability test suppliers. 7. Work closely with the analytics team to analyse and interpret website metrics in order to develop deep and broad understanding of user base and user behaviour. Make recommendations based on collected data and overall strategy. 8. Be at the centre of expertise in terms of giving the customers and partners a world-class digital experience. Represent the team on key projects as and when required as the dedicated online user experience specialist. 9. Develop and share deep knowledge of customer insight to understand our customer and partners' needs, attitudes, goals, values and behaviours to be able to deliver personalised and customised digital experiences. 10. Treating Customers Fairly (TCF) 11. People management partnership accountabilities for jobholders who manage people Knowledge: - The role holder must have a good understanding of Lean UX and design within scrum and be confident to play a key role in shaping experience design at L&G. - Good knowledge of latest Design best practice and methods. - Essential to have history of concepting user-centred digital experiences for large/complex organisations. - Understanding of UX principles, personas, usability and other UX disciplines. - Experience with research and testing as part of the design process (including desk research, multi-variant testing and user testing). - Sound business knowledge and business acumen. - Client facing experience in an agency environment would be beneficial. Experience: - Excellent communication and written skills. - Confident to challenge briefs and requests from within and outside the organisation. - Ability to influence and build trusted relationships with all levels within the organisation and external agencies and become a strong advocate for user centred design. - Good team player - ability to work collaboratively across disciplines - Pays attention to new online trends, behaviours, technologies and how the organisation can use these to retain customers, transform offline processes to online, and to optimize experiences and procedures
Kingfisher
We're Kingfisher. You might know us as B&Q, Screwfix, Castorama, Brico Depot or Koçta?. We're made up of over 79,000 passionate people, call over 1,300 stores home and operate in 8 countries. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in. Kingfisher is an exciting, inspiring place to be. We establish the strategy that owns the business. We drive innovation to encourage our customers. We set the tone of our global business. It can be ambitious, but that goes hand in hand with the ability to make a difference - to the business, to the many people around the world that work for us, and to our customers. You will be a hardworking design research advocate, who loves practicing their craft, but also sharing their knowledge. Your passion will enable you to push the concept and value of research within the design team and much further afield, and helping teams to understand the value of research within the design and product process. You may be responsible for leading a small team of Researchers to deliver high quality, impactful research that will help shape the development of industry leading, user centred digital products and omnichannel experiences for various household name brands. You will work closely with partners to define and prioritise a research roadmap, and will work with your team to deliver measurable insights that inform product development and optimisation. This role will involve both people management and hands on research responsibilities. As part of a multi-disciplinary team, you will work particularly closely with Service Designers, UX / UI Designers and Product Owners to identify research opportunities that support business goals, involving them at key stages of the research process, and working with them to interpret and demonstrate the outputs. The work you do will help teams understand and empathise with our users so that we can deliver excellent, innovative experiences that truly meet their needs. Ultimately, you'll be responsible for: Potentially leading a small team of Researchers to deliver impactful research Proactively identifying the need for research, framing objectives appropriately, and crafting research plans that achieve business objectives Working collaboratively with partners to define a Research roadmap Leading end to end research projects, including defining objectives and hypotheses, defining appropriate methodologies, setting up and leading fieldwork, synthesising outputs, sharing insights in impactful ways, and working collaboratively with product teams to bring findings into the development process Developing compelling outputs and artefacts based on research- e.g. personas / archetypes, customer journey maps, behavioural models, video edits, etc Integrating insights from various sources to build a holistic customer view (e.g. market research, analytics, broader trends, etc) Fostering and defending the voice of the user, and advocating a user-centric design approach Defining Design Research processes and standard methodologies, and promoting the value of research Working across the wider Kingfisher Group to synthesise knowledge and build a holistic understanding of our users We're looking for somebody with... A natural curiosity and passion for understanding people, their motivations, their behaviours, and the challenges they face. Previous experience in or the passion for mentoring, developing and leading a team of junior to senior level Researchers Extensive experience running research across a wide range of generative and evaluative, qualitative and quantitative methodologies (e.g. ethnography, concept testing, usability testing (in lab & remote), guerrilla testing, card sorting, diary studies, surveys, etc) Hands on experience with the practicalities of running research, including recruiting processes, scheduling and logistics, protocol and questionnaire development, interviewing, analysis, and creation of research results. Substantial experience in uncovering unarticulated user needs, synthesising existing research from a variety of sources, and translating observations into digestible, measurable insights that are connected to business goals. Confidence to challenge established perspectives and approaches, backed up by sound rationale and insights. Excellent communication and workshop facilitation skills Strong partner management experience Experience working collaboratively as part of a multi-disciplinary agile delivery team Strong planning, organisation and documentation skills Ideally, previous experience working on Omni-channel services, and digital experiences on mobile, tablet and desktop Nice to have- proficient in French or Polish This is an exciting opportunity to join our global business. In return, we provide an inspirational working environment, a competitive benefits package and opportunities to stretch and grow your career. Interested? Great, apply now! #LI-TB1
We're Kingfisher. You might know us as B&Q, Screwfix, Castorama, Brico Depot or Koçta?. We're made up of over 79,000 passionate people, call over 1,300 stores home and operate in 8 countries. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in. Kingfisher is an exciting, inspiring place to be. We establish the strategy that owns the business. We drive innovation to encourage our customers. We set the tone of our global business. It can be ambitious, but that goes hand in hand with the ability to make a difference - to the business, to the many people around the world that work for us, and to our customers. You will be a hardworking design research advocate, who loves practicing their craft, but also sharing their knowledge. Your passion will enable you to push the concept and value of research within the design team and much further afield, and helping teams to understand the value of research within the design and product process. You may be responsible for leading a small team of Researchers to deliver high quality, impactful research that will help shape the development of industry leading, user centred digital products and omnichannel experiences for various household name brands. You will work closely with partners to define and prioritise a research roadmap, and will work with your team to deliver measurable insights that inform product development and optimisation. This role will involve both people management and hands on research responsibilities. As part of a multi-disciplinary team, you will work particularly closely with Service Designers, UX / UI Designers and Product Owners to identify research opportunities that support business goals, involving them at key stages of the research process, and working with them to interpret and demonstrate the outputs. The work you do will help teams understand and empathise with our users so that we can deliver excellent, innovative experiences that truly meet their needs. Ultimately, you'll be responsible for: Potentially leading a small team of Researchers to deliver impactful research Proactively identifying the need for research, framing objectives appropriately, and crafting research plans that achieve business objectives Working collaboratively with partners to define a Research roadmap Leading end to end research projects, including defining objectives and hypotheses, defining appropriate methodologies, setting up and leading fieldwork, synthesising outputs, sharing insights in impactful ways, and working collaboratively with product teams to bring findings into the development process Developing compelling outputs and artefacts based on research- e.g. personas / archetypes, customer journey maps, behavioural models, video edits, etc Integrating insights from various sources to build a holistic customer view (e.g. market research, analytics, broader trends, etc) Fostering and defending the voice of the user, and advocating a user-centric design approach Defining Design Research processes and standard methodologies, and promoting the value of research Working across the wider Kingfisher Group to synthesise knowledge and build a holistic understanding of our users We're looking for somebody with... A natural curiosity and passion for understanding people, their motivations, their behaviours, and the challenges they face. Previous experience in or the passion for mentoring, developing and leading a team of junior to senior level Researchers Extensive experience running research across a wide range of generative and evaluative, qualitative and quantitative methodologies (e.g. ethnography, concept testing, usability testing (in lab & remote), guerrilla testing, card sorting, diary studies, surveys, etc) Hands on experience with the practicalities of running research, including recruiting processes, scheduling and logistics, protocol and questionnaire development, interviewing, analysis, and creation of research results. Substantial experience in uncovering unarticulated user needs, synthesising existing research from a variety of sources, and translating observations into digestible, measurable insights that are connected to business goals. Confidence to challenge established perspectives and approaches, backed up by sound rationale and insights. Excellent communication and workshop facilitation skills Strong partner management experience Experience working collaboratively as part of a multi-disciplinary agile delivery team Strong planning, organisation and documentation skills Ideally, previous experience working on Omni-channel services, and digital experiences on mobile, tablet and desktop Nice to have- proficient in French or Polish This is an exciting opportunity to join our global business. In return, we provide an inspirational working environment, a competitive benefits package and opportunities to stretch and grow your career. Interested? Great, apply now! #LI-TB1
