Position Summary
We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.
As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.
Job Responsibilities
Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams
Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments
Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs
Lead technical planning and implementation of infrastructure improvements
Provide technical guidance on architecture decisions affecting scientific workflows
Manage and optimize WEKA storage systems and VSphere virtual environments
Support Linux-based scientific computing environments, leveraging managed services as appropriate
Implement and maintain monitoring solutions for complex computing environments
Participate in capacity planning and performance optimization initiatives
Drive infrastructure automation and continuous improvement
Manage relationships with vendors and technical partners
Vendor & Contract Management:
Manage third-party Linux support contract and contractor relationships
Define and monitor service level agreements
Ensure contractor compliance with company security policies
Review and approve contractor work
Manage vendor performance and escalations
Security & Compliance:
Act as primary point of contact for parent company security audits
Develop and maintain security compliance documentation
Coordinate and respond to penetration testing activities
Implement security recommendations and remediation plans
Ensure infrastructure meets corporate security standards
Participate in security incident response planning
Business Continuity:
Lead disaster recovery planning for scientific computing infrastructure
Coordinate and execute DR testing
Maintain DR documentation and procedures
Develop and maintain business continuity plans
Ensure RPO/RTO objectives are met
Financial Planning & Technical Debt:
Develop long-term capital planning for infrastructure
Manage infrastructure budget and forecasting for AskBio European locations
Identify and track technical debt
Create remediation plans for technical debt
Provide cost-benefit analysis for infrastructure investments
Manage infrastructure lifecycle planning
Develop business cases for infrastructure improvements
Key Competencies:
Technical:
Infrastructure architecture and design
Performance optimization
Problem-solving and troubleshooting
Security best practices
Technical documentation
Business & Management:
Contract negotiation and management
Budget planning and control
Risk management
Audit response and compliance
Strategic planning
Vendor management
Cost-benefit analysis
Interpersonal:
Strong communication skills
Stakeholder management
Team collaboration
Conflict resolution
Customer service orientation
Ability to bridge technical and scientific domains
Leadership:
Technical leadership
Project management
Mentoring and knowledge transfer
Change management
Strategic thinking
Impact Metrics: Success in this role will be measured by:
Infrastructure stability and performance improvements
Stakeholder satisfaction levels
Project delivery effectiveness
Technical problem resolution metrics
Team collaboration effectiveness
Innovation and process improvements
Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.
This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering, or related field
8+ years of experience in infrastructure engineering roles
Experience with high-performance computing environments
Proven experience supporting GPU-accelerated computing environments
Strong understanding of storage systems and networking
Experience with infrastructure monitoring and optimization tools
Demonstrated ability to work with scientific computing workflows
Experience managing vendor relationships and contracts
Knowledge of IT security and compliance requirements
Experience with disaster recovery planning and testing
Understanding of IT financial planning and budgeting
Experience with audit responses and compliance documentation
Strong experience with Linux administration and engineering
Extensive knowledge of virtualization technologies, particularly VSphere
Preferred Education, Experience and Skills
Experience with WEKA storage systems
Knowledge of AI/ML infrastructure requirements
Experience supporting bioinformatics workflows
Familiarity with container technologies (Docker, Kubernetes)
Experience with infrastructure automation tools
Understanding of scientific computing software and frameworks
Previous experience in biotech or pharmaceutical industries
Experience with cloud platforms (AWS, Azure)
ITIL certification
Security certifications (CISSP, CISM, or similar)
Experience with GxP compliance
Experience with pharmaceutical industry regulations
Previous experience managing technical debt in regulated environments
18/11/2025
Full time
Position Summary
We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.
As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.
Job Responsibilities
Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams
Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments
Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs
Lead technical planning and implementation of infrastructure improvements
Provide technical guidance on architecture decisions affecting scientific workflows
Manage and optimize WEKA storage systems and VSphere virtual environments
Support Linux-based scientific computing environments, leveraging managed services as appropriate
Implement and maintain monitoring solutions for complex computing environments
Participate in capacity planning and performance optimization initiatives
Drive infrastructure automation and continuous improvement
Manage relationships with vendors and technical partners
Vendor & Contract Management:
Manage third-party Linux support contract and contractor relationships
Define and monitor service level agreements
Ensure contractor compliance with company security policies
Review and approve contractor work
Manage vendor performance and escalations
Security & Compliance:
Act as primary point of contact for parent company security audits
Develop and maintain security compliance documentation
Coordinate and respond to penetration testing activities
Implement security recommendations and remediation plans
Ensure infrastructure meets corporate security standards
Participate in security incident response planning
Business Continuity:
Lead disaster recovery planning for scientific computing infrastructure
Coordinate and execute DR testing
Maintain DR documentation and procedures
Develop and maintain business continuity plans
Ensure RPO/RTO objectives are met
Financial Planning & Technical Debt:
Develop long-term capital planning for infrastructure
Manage infrastructure budget and forecasting for AskBio European locations
Identify and track technical debt
Create remediation plans for technical debt
Provide cost-benefit analysis for infrastructure investments
Manage infrastructure lifecycle planning
Develop business cases for infrastructure improvements
Key Competencies:
Technical:
Infrastructure architecture and design
Performance optimization
Problem-solving and troubleshooting
Security best practices
Technical documentation
Business & Management:
Contract negotiation and management
Budget planning and control
Risk management
Audit response and compliance
Strategic planning
Vendor management
Cost-benefit analysis
Interpersonal:
Strong communication skills
Stakeholder management
Team collaboration
Conflict resolution
Customer service orientation
Ability to bridge technical and scientific domains
Leadership:
Technical leadership
Project management
Mentoring and knowledge transfer
Change management
Strategic thinking
Impact Metrics: Success in this role will be measured by:
Infrastructure stability and performance improvements
Stakeholder satisfaction levels
Project delivery effectiveness
Technical problem resolution metrics
Team collaboration effectiveness
Innovation and process improvements
Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.
This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering, or related field
8+ years of experience in infrastructure engineering roles
Experience with high-performance computing environments
Proven experience supporting GPU-accelerated computing environments
Strong understanding of storage systems and networking
Experience with infrastructure monitoring and optimization tools
Demonstrated ability to work with scientific computing workflows
Experience managing vendor relationships and contracts
Knowledge of IT security and compliance requirements
Experience with disaster recovery planning and testing
Understanding of IT financial planning and budgeting
Experience with audit responses and compliance documentation
Strong experience with Linux administration and engineering
Extensive knowledge of virtualization technologies, particularly VSphere
Preferred Education, Experience and Skills
Experience with WEKA storage systems
Knowledge of AI/ML infrastructure requirements
Experience supporting bioinformatics workflows
Familiarity with container technologies (Docker, Kubernetes)
Experience with infrastructure automation tools
Understanding of scientific computing software and frameworks
Previous experience in biotech or pharmaceutical industries
Experience with cloud platforms (AWS, Azure)
ITIL certification
Security certifications (CISSP, CISM, or similar)
Experience with GxP compliance
Experience with pharmaceutical industry regulations
Previous experience managing technical debt in regulated environments
As Head IT at Fauna & Flora, you will shape and deliver the strategic direction of our technology landscape ensuring that our systems, services, and infrastructure are robust, forward-looking, and aligned with our mission. This is an exciting new role that will build on the strong IT base developed by the current IT team.
This is a unique opportunity to combine strategic leadership with hands-on technical expertise. You’ll drive digital innovation, enhance organisational systems, and lead the integration of technology across global operations.
You’ll also play a key role in ensuring compliance with regulatory frameworks, including UK charity regulations and GDPR, while embedding digital transformation in support of Fauna & Flora’s vital work protecting nature around the world.
In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants. Our hybrid working policy currently provides for some remote working within the UK.
Please visit our website and download the job application pack for further details on how to apply
The closing date for applications is Sunday, 19 October 2025.
This role is not eligible for sponsorship for a Skilled Worker Visa.
26/09/2025
Full time
As Head IT at Fauna & Flora, you will shape and deliver the strategic direction of our technology landscape ensuring that our systems, services, and infrastructure are robust, forward-looking, and aligned with our mission. This is an exciting new role that will build on the strong IT base developed by the current IT team.
This is a unique opportunity to combine strategic leadership with hands-on technical expertise. You’ll drive digital innovation, enhance organisational systems, and lead the integration of technology across global operations.
You’ll also play a key role in ensuring compliance with regulatory frameworks, including UK charity regulations and GDPR, while embedding digital transformation in support of Fauna & Flora’s vital work protecting nature around the world.
In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants. Our hybrid working policy currently provides for some remote working within the UK.
Please visit our website and download the job application pack for further details on how to apply
The closing date for applications is Sunday, 19 October 2025.
This role is not eligible for sponsorship for a Skilled Worker Visa.
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
04/06/2025
Full time
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Football Radar
For over a decade, Football Radar has excelled in developing statistical models and analytical frameworks for football. Our expertise extends to providing advisory services to football clubs and offering leading-edge betting advice that has consistently delivered outstanding returns for our clients. We define ourselves as a unique blend of start-up dynamism and established business security, combining the flexibility of the former with the stability of the latter.
About the Role
At Football Radar, we analyse and predict football matches. In the role of a Software Engineer, you will be responsible for helping build and maintain the software that makes that possible - everything from modern web applications to statistical models, real time data platforms to cloud infrastructure.
This role is based at our London office, at 1 Craven Hill, London, W2 3EN. You will have flexibility to work from home one day a week. Please note we are not considering remote candidates at the moment.
Role Requirements
We are looking for engineers with at least 2 years of experience in Scala. Given that the majority of our backend codebase is written in Scala, the ideal candidate will play a pivotal role in shaping the future of our backend infrastructure.
We are first and foremost a football company, and to have a big impact here, it will help if you have domain expertise – you will probably be a big football fan, and ideally someone who is comfortable with the mathematical and statistical approaches we are applying to the game. If you have any experience with sports betting or football analytics that is a bonus.
We’d love to hear from you if this sounds like you:
Well-versed in working with distributed systems in the cloud (our software runs in AWS, deployed via Docker and Kubernetes)
Willing to work across our tech stack: Scala, Python, C++, Typescript and PHP.
Experience with relational and document based databases.
Familiar with different testing methodologies.
Enjoys technical leadership and guiding product development, shaping the vision and implementation of backend platforms effectively.
Thrives on responsibility and ownership.
Pragmatic mindset.
Excellent communication, time management and organisational skills.
Benefits
We have a range of benefits available at Football Radar and continue to review these to ensure our colleagues are gaining everything they can from them.
Half yearly bonus opportunities based on company performance
33 days holiday (Including bank holidays)
Competitive contribution matched pensions
Health and well-being benefits:
Private Medical Insurance (including excess coverage)
Health Cash Plan via Bupa
Subsidised gym membership
Daily subsidised office meals
Learning and development budgets to invest in your personal growth Company and team led engagement activities throughout the year
Fortnightly five-a-side football game amongst colleagues
27/03/2025
Full time
Football Radar
For over a decade, Football Radar has excelled in developing statistical models and analytical frameworks for football. Our expertise extends to providing advisory services to football clubs and offering leading-edge betting advice that has consistently delivered outstanding returns for our clients. We define ourselves as a unique blend of start-up dynamism and established business security, combining the flexibility of the former with the stability of the latter.
About the Role
At Football Radar, we analyse and predict football matches. In the role of a Software Engineer, you will be responsible for helping build and maintain the software that makes that possible - everything from modern web applications to statistical models, real time data platforms to cloud infrastructure.
This role is based at our London office, at 1 Craven Hill, London, W2 3EN. You will have flexibility to work from home one day a week. Please note we are not considering remote candidates at the moment.
Role Requirements
We are looking for engineers with at least 2 years of experience in Scala. Given that the majority of our backend codebase is written in Scala, the ideal candidate will play a pivotal role in shaping the future of our backend infrastructure.
We are first and foremost a football company, and to have a big impact here, it will help if you have domain expertise – you will probably be a big football fan, and ideally someone who is comfortable with the mathematical and statistical approaches we are applying to the game. If you have any experience with sports betting or football analytics that is a bonus.
We’d love to hear from you if this sounds like you:
Well-versed in working with distributed systems in the cloud (our software runs in AWS, deployed via Docker and Kubernetes)
Willing to work across our tech stack: Scala, Python, C++, Typescript and PHP.
Experience with relational and document based databases.
Familiar with different testing methodologies.
Enjoys technical leadership and guiding product development, shaping the vision and implementation of backend platforms effectively.
Thrives on responsibility and ownership.
Pragmatic mindset.
Excellent communication, time management and organisational skills.
Benefits
We have a range of benefits available at Football Radar and continue to review these to ensure our colleagues are gaining everything they can from them.
Half yearly bonus opportunities based on company performance
33 days holiday (Including bank holidays)
Competitive contribution matched pensions
Health and well-being benefits:
Private Medical Insurance (including excess coverage)
Health Cash Plan via Bupa
Subsidised gym membership
Daily subsidised office meals
Learning and development budgets to invest in your personal growth Company and team led engagement activities throughout the year
Fortnightly five-a-side football game amongst colleagues
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
16/10/2024
Full time
Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
Role: Software Engineer - Manchester Level: 9 - Specialist Please Note: Any offer of employment is subject to satisfactory SC security clearance which requires 5 years continuous UK address history, typically including no periods of 30 consecutive days or more spent outside of the UK.Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture Software & Platform Engineering is powered by a community of 1,000+ experts and provides end-to-end product engineering solutions which deliver tangible value, fast. We bring together an obsession for technical excellence with agility and scale, to help clients move from project to product at speed. We partner with clients across all sectors-from fast-growing scale-ups to national and global blue-chip companies, as well as public sector organizations. Our teams regularly develop products that reach and impact millions of users. As a member of our Software & Platform Engineering team, you will: Develop traditional and serverless applications and services in an agile and collaborative environment using source control that integrate with data storage services / message buses and other architectural elements Deploy these applications using features such as containers to cloud leveraging CI/CD to support this process backed with good observability when running these in production Ensure quality through the creation of documentation and use of unit / integration / contract testing with a consideration of security / performance requirements
07/12/2025
Full time
Role: Software Engineer - Manchester Level: 9 - Specialist Please Note: Any offer of employment is subject to satisfactory SC security clearance which requires 5 years continuous UK address history, typically including no periods of 30 consecutive days or more spent outside of the UK.Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture Software & Platform Engineering is powered by a community of 1,000+ experts and provides end-to-end product engineering solutions which deliver tangible value, fast. We bring together an obsession for technical excellence with agility and scale, to help clients move from project to product at speed. We partner with clients across all sectors-from fast-growing scale-ups to national and global blue-chip companies, as well as public sector organizations. Our teams regularly develop products that reach and impact millions of users. As a member of our Software & Platform Engineering team, you will: Develop traditional and serverless applications and services in an agile and collaborative environment using source control that integrate with data storage services / message buses and other architectural elements Deploy these applications using features such as containers to cloud leveraging CI/CD to support this process backed with good observability when running these in production Ensure quality through the creation of documentation and use of unit / integration / contract testing with a consideration of security / performance requirements
Role: Google Cloud Architect Location: London or ManchesterCareer Level: Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our Team Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Join us and help build what matters. We are seeking a Google Cloud Architect to join the Accenture Google Business Group (AGBG) within Accenture Technology in the UK, specifically focused on our UK public sector clients. You'll be part of a team that engineers and implements the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. As a Google Cloud Architect, you will: Lead the technical architecture and delivery of Google Cloud solutions for public sector clients Design, deploy, and operate secure Google Cloud solutions both on client sites and internal reference implementations Provide technical guidance and mentorship to small teams ensuring successful project delivery Leverage your deep knowledge of Google Cloud architecture and engineering to deliver enterprise grade solutions
07/12/2025
Full time
Role: Google Cloud Architect Location: London or ManchesterCareer Level: Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our Team Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Join us and help build what matters. We are seeking a Google Cloud Architect to join the Accenture Google Business Group (AGBG) within Accenture Technology in the UK, specifically focused on our UK public sector clients. You'll be part of a team that engineers and implements the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. As a Google Cloud Architect, you will: Lead the technical architecture and delivery of Google Cloud solutions for public sector clients Design, deploy, and operate secure Google Cloud solutions both on client sites and internal reference implementations Provide technical guidance and mentorship to small teams ensuring successful project delivery Leverage your deep knowledge of Google Cloud architecture and engineering to deliver enterprise grade solutions
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our Generative AI (GenAI) and AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, to support the testing and evaluation of GenAI systems, and to help the design, continuous improvement, and execution of the overall Responsible AI program at BCG. You will be w orking in a fast-paced environment, you will engage with GenAI and AI product teams developing tools for internal use globally across BCG to help them identify Responsible AI risks and develop mitigation plans, use your experience with and passion for Responsible AI to look for ways to continually improve our program, support testing and evaluation of GenAI systems, coordinate with stakeholders across BCG, and contribute to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of GenAI and AI products by providing Responsible AI expert support to GenAI and AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with BCG teams on Responsible AI-related issues across the entire software development lifecycle of a GenAI or AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multistakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery, including testing and evaluation of GenAI systems Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain current on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organizations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams Experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred Bachelor's degree in relevant field of study Who You'll Work With You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, legal, compliance, and security teams, BCG's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
07/12/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our Generative AI (GenAI) and AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, to support the testing and evaluation of GenAI systems, and to help the design, continuous improvement, and execution of the overall Responsible AI program at BCG. You will be w orking in a fast-paced environment, you will engage with GenAI and AI product teams developing tools for internal use globally across BCG to help them identify Responsible AI risks and develop mitigation plans, use your experience with and passion for Responsible AI to look for ways to continually improve our program, support testing and evaluation of GenAI systems, coordinate with stakeholders across BCG, and contribute to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of GenAI and AI products by providing Responsible AI expert support to GenAI and AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with BCG teams on Responsible AI-related issues across the entire software development lifecycle of a GenAI or AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multistakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery, including testing and evaluation of GenAI systems Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain current on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organizations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams Experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred Bachelor's degree in relevant field of study Who You'll Work With You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, legal, compliance, and security teams, BCG's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data Scientist Lead Data Scientist - Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. We're an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: • Perform proof-of-concept projects, engage in product design and build prototypes. • Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. • Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. • Think about how derived insights can be turned into new products and services we can offer to external clients. • Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. • Write white papers, patents, and client facing data visualisations. • Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: • You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. • You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. • You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. • You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. • You are happy and excited to explore new programming languages, technologies, and techniques. • You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: • Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). • Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. • Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data Scientist Lead Data Scientist - Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. We're an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: • Perform proof-of-concept projects, engage in product design and build prototypes. • Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. • Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. • Think about how derived insights can be turned into new products and services we can offer to external clients. • Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. • Write white papers, patents, and client facing data visualisations. • Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: • You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. • You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. • You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. • You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. • You are happy and excited to explore new programming languages, technologies, and techniques. • You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: • Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). • Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. • Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant Managing Consultant, Retail & Commerce (R&C) and Digital Partners, Advisors & Client Services Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors - Strategy & Transformation Mastercard Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations. This role will focus on building and growing the Retail & Commerce (R&C) practice at Mastercard, within the Strategy & Transformation specialisation. The R&C Managing Consultant will engage with Mastercard insights and diverse range of technology platforms, strategic consulting offerings, and marketing activation services. The R&C Managing Consultant will serve regional and global clients across financial institutions, digital & fintech players, and retail & commerce verticals and help clients develop and implement strategies to acquire new consumers, increase activation, deepen engagement, and build loyalty. You are a great fit if you have experience in strategy, transformation, and analytics at a retailer, including e-commerce platforms, and/or a strategy consulting background with projects in retail strategy and insights (if so, please feel free to list the types of retail clients). But even more importantly, you are highly customer centric, like working with teams to solve complex and ambiguous problems, and can build trust-based relationships with clients while helping them challenge the status quo. Roles and Responsibilities Client Impact • Lead client engagements across Retail and Commerce and Digital Partners • Build retail and commerce practice by developing a robust understanding of Mastercard products and data analytics • Develop strong value-driven narratives and customised presentations to support new business pitches • Work closely with business development teams for an effective joint go to market and ensure best in class value delivery • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness • Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Team Collaboration & Culture • Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills • Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels • Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital • Provide on-the-job training, coaching, and mentorship to junior consultants Qualifications • 6-8 years work experience in consulting, corporate strategy, business intelligence, business line management, or product management as well as undergraduate degree • Understanding of UK digital partners and merchants, experience at retail -focused consultancy or e-commerce platform strongly preferred • Experience working on consumer engagement and acquisition projects or initiatives (lifecycle marketing, CRM, loyalty programs, customer journeys, channel strategy, segmentation, etc.) • Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management • Experience managing key client relationships and leading conversations with senior internal and external stakeholders • Knowledge of business KPIs, financials, and organizational leadership • Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities • Logical, structured thinking, and affinity for detail while retaining a big picture view • Advanced Word, Excel, and PowerPoint skills • Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment • Ability to communicate effectively in English • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications • Experience generating new knowledge or creating innovative solutions for a firm • Relevant industry expertise • MBA or master's degree with relevant specialization (not required) Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant Managing Consultant, Retail & Commerce (R&C) and Digital Partners, Advisors & Client Services Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors - Strategy & Transformation Mastercard Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations. This role will focus on building and growing the Retail & Commerce (R&C) practice at Mastercard, within the Strategy & Transformation specialisation. The R&C Managing Consultant will engage with Mastercard insights and diverse range of technology platforms, strategic consulting offerings, and marketing activation services. The R&C Managing Consultant will serve regional and global clients across financial institutions, digital & fintech players, and retail & commerce verticals and help clients develop and implement strategies to acquire new consumers, increase activation, deepen engagement, and build loyalty. You are a great fit if you have experience in strategy, transformation, and analytics at a retailer, including e-commerce platforms, and/or a strategy consulting background with projects in retail strategy and insights (if so, please feel free to list the types of retail clients). But even more importantly, you are highly customer centric, like working with teams to solve complex and ambiguous problems, and can build trust-based relationships with clients while helping them challenge the status quo. Roles and Responsibilities Client Impact • Lead client engagements across Retail and Commerce and Digital Partners • Build retail and commerce practice by developing a robust understanding of Mastercard products and data analytics • Develop strong value-driven narratives and customised presentations to support new business pitches • Work closely with business development teams for an effective joint go to market and ensure best in class value delivery • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness • Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Team Collaboration & Culture • Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills • Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels • Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital • Provide on-the-job training, coaching, and mentorship to junior consultants Qualifications • 6-8 years work experience in consulting, corporate strategy, business intelligence, business line management, or product management as well as undergraduate degree • Understanding of UK digital partners and merchants, experience at retail -focused consultancy or e-commerce platform strongly preferred • Experience working on consumer engagement and acquisition projects or initiatives (lifecycle marketing, CRM, loyalty programs, customer journeys, channel strategy, segmentation, etc.) • Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management • Experience managing key client relationships and leading conversations with senior internal and external stakeholders • Knowledge of business KPIs, financials, and organizational leadership • Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities • Logical, structured thinking, and affinity for detail while retaining a big picture view • Advanced Word, Excel, and PowerPoint skills • Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment • Ability to communicate effectively in English • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications • Experience generating new knowledge or creating innovative solutions for a firm • Relevant industry expertise • MBA or master's degree with relevant specialization (not required) Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Performance Analytics Managing Consultant - Performance Analytics Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact • Lead client engagements across a range of industries and problem statements • Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture • Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills • Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels • Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital • Provide on-the-job training, coaching, and mentorship to junior consultants All About You Basic qualifications • Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc. • Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine-Learning, Clustering, Data Analysis , Business Intelligence etc. • Experience coaching, leading, and managing technical teams across multiple projects • Experience managing key client relationships • Knowledge of business KPIs, financials and organizational leadership • Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities • Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations • Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI) • Experience building, managing, and maintaining database structures to support analysis • Advanced Word, Excel, and PowerPoint skills • Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment • Ability to communicate effectively in English and the local office language (if applicable) • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications • Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark • Experience generating new knowledge or creating innovative solutions for a firm • Relevant industry expertise • Working knowledge of Cloud platforms (AWS; Azure; Google Coud) and latest GenAI models • Master's degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Performance Analytics Managing Consultant - Performance Analytics Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact • Lead client engagements across a range of industries and problem statements • Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture • Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills • Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels • Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital • Provide on-the-job training, coaching, and mentorship to junior consultants All About You Basic qualifications • Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc. • Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine-Learning, Clustering, Data Analysis , Business Intelligence etc. • Experience coaching, leading, and managing technical teams across multiple projects • Experience managing key client relationships • Knowledge of business KPIs, financials and organizational leadership • Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities • Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations • Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI) • Experience building, managing, and maintaining database structures to support analysis • Advanced Word, Excel, and PowerPoint skills • Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment • Ability to communicate effectively in English and the local office language (if applicable) • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications • Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark • Experience generating new knowledge or creating innovative solutions for a firm • Relevant industry expertise • Working knowledge of Cloud platforms (AWS; Azure; Google Coud) and latest GenAI models • Master's degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Performance & Insights Manager Overview The Cross-border Services Global Product Team is looking for a Performance & Reporting Manager to drive our product management function towards a more data-oriented direction. The ideal candidate is detail-oriented, highly motivated, analytical, and is comfortable around data-intensive projects. Role In this position, you will: • Performance reporting: Lead analytical reviews of product and initiative performance (P&L, GDV, volume, yield, and margin) versus approved business cases. Surface insights on variance drivers, growth levers, and optimization opportunities. • Pricing analytics: Design and maintain pricing and cost-efficiency models to evaluate corridor, partner, and channel performance. Recommend actions that enhance commercial enablement and competitiveness. • Data-driven insights: Execute deep-dive analyses on trends, customer behavior, and performance metrics to support strategic decisions and portfolio management. • Product reporting: Build and manage recurring reports and dashboards to track key product and business KPIs. Partner with global and regional teams to ensure automation, accuracy, and consistency across data sources. • Tool and dashboard management: Maintain and enhance internal analytics tools and dashboards (e.g., CRM systems, pricing platforms, and performance trackers) to ensure data integrity, usability, and adoption across teams. • Cross-functional collaboration: Work closely with Finance, Treasury and Technical Teams to align data definitions, improve analytical infrastructure, and strengthen the product's measurement framework. All About You Essential Knowledge, Skills, and Experience • Strong analytical and quantitative skills, with experience interpreting complex datasets to generate actionable business insights. • Experience in payments, financial services, or product management with exposure to performance tracking and/or pricing analytics. • Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Looker) and advanced Excel modeling. • Solid understanding of financial modeling concepts (P&L, GDV, transaction yield, margin analysis). • Excellent communication and stakeholder management skills, with the ability to present findings to technical and non-technical audiences. Desirable / Additional Capabilities • Intrinsic motivation for accuracy, curiosity, and continuous improvement in data-driven decision-making. • Comfort operating in global, cross-functional environments with evolving priorities. • Familiarity with CRM or pricing platforms (e.g., Salesforce, proprietary pricing tools) and data governance practices. • Working knowledge of SQL and/or Python for data extraction, transformation, and analysis. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Performance & Insights Manager Overview The Cross-border Services Global Product Team is looking for a Performance & Reporting Manager to drive our product management function towards a more data-oriented direction. The ideal candidate is detail-oriented, highly motivated, analytical, and is comfortable around data-intensive projects. Role In this position, you will: • Performance reporting: Lead analytical reviews of product and initiative performance (P&L, GDV, volume, yield, and margin) versus approved business cases. Surface insights on variance drivers, growth levers, and optimization opportunities. • Pricing analytics: Design and maintain pricing and cost-efficiency models to evaluate corridor, partner, and channel performance. Recommend actions that enhance commercial enablement and competitiveness. • Data-driven insights: Execute deep-dive analyses on trends, customer behavior, and performance metrics to support strategic decisions and portfolio management. • Product reporting: Build and manage recurring reports and dashboards to track key product and business KPIs. Partner with global and regional teams to ensure automation, accuracy, and consistency across data sources. • Tool and dashboard management: Maintain and enhance internal analytics tools and dashboards (e.g., CRM systems, pricing platforms, and performance trackers) to ensure data integrity, usability, and adoption across teams. • Cross-functional collaboration: Work closely with Finance, Treasury and Technical Teams to align data definitions, improve analytical infrastructure, and strengthen the product's measurement framework. All About You Essential Knowledge, Skills, and Experience • Strong analytical and quantitative skills, with experience interpreting complex datasets to generate actionable business insights. • Experience in payments, financial services, or product management with exposure to performance tracking and/or pricing analytics. • Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Looker) and advanced Excel modeling. • Solid understanding of financial modeling concepts (P&L, GDV, transaction yield, margin analysis). • Excellent communication and stakeholder management skills, with the ability to present findings to technical and non-technical audiences. Desirable / Additional Capabilities • Intrinsic motivation for accuracy, curiosity, and continuous improvement in data-driven decision-making. • Comfort operating in global, cross-functional environments with evolving priorities. • Familiarity with CRM or pricing platforms (e.g., Salesforce, proprietary pricing tools) and data governance practices. • Working knowledge of SQL and/or Python for data extraction, transformation, and analysis. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Performance AnalyticsManaging Consultant Performance Analytics Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercards rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact Lead client engagements across a range of industries and problem statements Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members roles and skills Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital Provide on-the-job training, coaching, and mentorship to junior consultants All About You Basic qualifications Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc. Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine-Learning, Clustering, Data Analysis , Business Intelligence etc. Experience coaching, leading, and managing technical teams across multiple projects Experience managing key client relationships Knowledge of business KPIs, financials and organizational leadership Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI) Experience building, managing, and maintaining database structures to support analysis Advanced Word, Excel, and PowerPoint skills Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark Experience generating new knowledge or creating innovative solutions for a firm Relevant industry expertise Working knowledge of Cloud platforms (AWS; Azure; Google Coud) and latest GenAI models Masters degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Performance AnalyticsManaging Consultant Performance Analytics Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercards rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact Lead client engagements across a range of industries and problem statements Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members roles and skills Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital Provide on-the-job training, coaching, and mentorship to junior consultants All About You Basic qualifications Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc. Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine-Learning, Clustering, Data Analysis , Business Intelligence etc. Experience coaching, leading, and managing technical teams across multiple projects Experience managing key client relationships Knowledge of business KPIs, financials and organizational leadership Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI) Experience building, managing, and maintaining database structures to support analysis Advanced Word, Excel, and PowerPoint skills Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark Experience generating new knowledge or creating innovative solutions for a firm Relevant industry expertise Working knowledge of Cloud platforms (AWS; Azure; Google Coud) and latest GenAI models Masters degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data ScientistLead Data Scientist Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. Were an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: Perform proof-of-concept projects, engage in product design and build prototypes. Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. Think about how derived insights can be turned into new products and services we can offer to external clients. Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. Write white papers, patents, and client facing data visualisations. Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. You are happy and excited to explore new programming languages, technologies, and techniques. You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data ScientistLead Data Scientist Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. Were an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: Perform proof-of-concept projects, engage in product design and build prototypes. Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. Think about how derived insights can be turned into new products and services we can offer to external clients. Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. Write white papers, patents, and client facing data visualisations. Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. You are happy and excited to explore new programming languages, technologies, and techniques. You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Performance & Insights ManagerOverview The Cross-border Services Global Product Team is looking for a Performance & Reporting Manager to drive our product management function towards a more data-oriented direction. The ideal candidate is detail-oriented, highly motivated, analytical, and is comfortable around data-intensive projects. Role In this position, you will: Performance reporting: Lead analytical reviews of product and initiative performance (P&L, GDV, volume, yield, and margin) versus approved business cases. Surface insights on variance drivers, growth levers, and optimization opportunities. Pricing analytics: Design and maintain pricing and cost-efficiency models to evaluate corridor, partner, and channel performance. Recommend actions that enhance commercial enablement and competitiveness. Data-driven insights: Execute deep-dive analyses on trends, customer behavior, and performance metrics to support strategic decisions and portfolio management. Product reporting: Build and manage recurring reports and dashboards to track key product and business KPIs. Partner with global and regional teams to ensure automation, accuracy, and consistency across data sources. Tool and dashboard management: Maintain and enhance internal analytics tools and dashboards (e.g., CRM systems, pricing platforms, and performance trackers) to ensure data integrity, usability, and adoption across teams. Cross-functional collaboration: Work closely with Finance, Treasury and Technical Teams to align data definitions, improve analytical infrastructure, and strengthen the products measurement framework. All About You Essential Knowledge, Skills, and Experience Strong analytical and quantitative skills, with experience interpreting complex datasets to generate actionable business insights. Experience in payments, financial services, or product management with exposure to performance tracking and/or pricing analytics. Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Looker) and advanced Excel modeling. Solid understanding of financial modeling concepts (P&L, GDV, transaction yield, margin analysis). Excellent communication and stakeholder management skills, with the ability to present findings to technical and non-technical audiences. Desirable / Additional Capabilities Intrinsic motivation for accuracy, curiosity, and continuous improvement in data-driven decision-making. Comfort operating in global, cross-functional environments with evolving priorities. Familiarity with CRM or pricing platforms (e.g., Salesforce, proprietary pricing tools) and data governance practices. Working knowledge of SQL and/or Python for data extraction, transformation, and analysis. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Performance & Insights ManagerOverview The Cross-border Services Global Product Team is looking for a Performance & Reporting Manager to drive our product management function towards a more data-oriented direction. The ideal candidate is detail-oriented, highly motivated, analytical, and is comfortable around data-intensive projects. Role In this position, you will: Performance reporting: Lead analytical reviews of product and initiative performance (P&L, GDV, volume, yield, and margin) versus approved business cases. Surface insights on variance drivers, growth levers, and optimization opportunities. Pricing analytics: Design and maintain pricing and cost-efficiency models to evaluate corridor, partner, and channel performance. Recommend actions that enhance commercial enablement and competitiveness. Data-driven insights: Execute deep-dive analyses on trends, customer behavior, and performance metrics to support strategic decisions and portfolio management. Product reporting: Build and manage recurring reports and dashboards to track key product and business KPIs. Partner with global and regional teams to ensure automation, accuracy, and consistency across data sources. Tool and dashboard management: Maintain and enhance internal analytics tools and dashboards (e.g., CRM systems, pricing platforms, and performance trackers) to ensure data integrity, usability, and adoption across teams. Cross-functional collaboration: Work closely with Finance, Treasury and Technical Teams to align data definitions, improve analytical infrastructure, and strengthen the products measurement framework. All About You Essential Knowledge, Skills, and Experience Strong analytical and quantitative skills, with experience interpreting complex datasets to generate actionable business insights. Experience in payments, financial services, or product management with exposure to performance tracking and/or pricing analytics. Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Looker) and advanced Excel modeling. Solid understanding of financial modeling concepts (P&L, GDV, transaction yield, margin analysis). Excellent communication and stakeholder management skills, with the ability to present findings to technical and non-technical audiences. Desirable / Additional Capabilities Intrinsic motivation for accuracy, curiosity, and continuous improvement in data-driven decision-making. Comfort operating in global, cross-functional environments with evolving priorities. Familiarity with CRM or pricing platforms (e.g., Salesforce, proprietary pricing tools) and data governance practices. Working knowledge of SQL and/or Python for data extraction, transformation, and analysis. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
