NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - BREAK/FIX) UK-Based Candidates Only Contract: ASAP-19th Dec 2025 (extension into Jan '26) £200 per day Inside IR35 Mileage + Parking Claimable Field-Based (Multiple Locations Available: Nottingham, Swindon, Birmingham, Oxford) To apply, email: THE OPPORTUNITY We're looking for experienced Field Service Technicians (Level 2) to support a short-term IT project providing break/fix support for HP and Lenovo desktop and laptop devices across multiple UK regions. This role is ideal for candidates with strong hardware troubleshooting and repair experience who enjoy working independently in the field and providing hands-on technical support across end-user environments. THE ROLE Provide field-based repair and support for laptops, desktops, and peripherals (HP & Lenovo). Carry out hardware break/fix repairs , including device strip down, diagnostics, component replacement, and rebuilds. Manage tickets using a mobile app - collect parts, attend site, complete repairs, and return parts the following day. Deliver efficient and professional onsite technical support to business users. Collaborate with the support line for escalation and troubleshooting assistance. Ensure all completed jobs are logged, documented, and closed within SLA. TECHNICAL SKILLS / REQUIREMENTS Proven experience in field engineering , hardware repair , or deskside support (Level 2). Strong hands-on skills with HP and/or Lenovo hardware. Ability to diagnose and repair laptops, desktops, and peripheral devices . Familiar with BIOS configuration and branding (USBs provided). Excellent customer service and communication skills. Must hold a full UK driving licence and have access to own vehicle and tools. TO BE CONSIDERED Please apply directly by emailing with your CV and availability.
06/12/2025
Contractor
NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - BREAK/FIX) UK-Based Candidates Only Contract: ASAP-19th Dec 2025 (extension into Jan '26) £200 per day Inside IR35 Mileage + Parking Claimable Field-Based (Multiple Locations Available: Nottingham, Swindon, Birmingham, Oxford) To apply, email: THE OPPORTUNITY We're looking for experienced Field Service Technicians (Level 2) to support a short-term IT project providing break/fix support for HP and Lenovo desktop and laptop devices across multiple UK regions. This role is ideal for candidates with strong hardware troubleshooting and repair experience who enjoy working independently in the field and providing hands-on technical support across end-user environments. THE ROLE Provide field-based repair and support for laptops, desktops, and peripherals (HP & Lenovo). Carry out hardware break/fix repairs , including device strip down, diagnostics, component replacement, and rebuilds. Manage tickets using a mobile app - collect parts, attend site, complete repairs, and return parts the following day. Deliver efficient and professional onsite technical support to business users. Collaborate with the support line for escalation and troubleshooting assistance. Ensure all completed jobs are logged, documented, and closed within SLA. TECHNICAL SKILLS / REQUIREMENTS Proven experience in field engineering , hardware repair , or deskside support (Level 2). Strong hands-on skills with HP and/or Lenovo hardware. Ability to diagnose and repair laptops, desktops, and peripheral devices . Familiar with BIOS configuration and branding (USBs provided). Excellent customer service and communication skills. Must hold a full UK driving licence and have access to own vehicle and tools. TO BE CONSIDERED Please apply directly by emailing with your CV and availability.
MB859: ICT Support Technician Location: Swindon Salary: £35,000 Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit an ICT Support Technician on a permanent basis due to growth based at their Swindon depot.The role of the ICT Support Technician is to support and maintain in-house computer systems, workstations and peripherals and oversee the daily running of software, networking and technology related hardware within the business at a 1st / 2nd line level. Duties and Responsibilities: Installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshooting issues in a timely and accurate fashion and provide user assistance where required. Support all Helpdesk enquiries and filter to the relevant member of the ICT Department. Support the Business Systems where management, configuration and administration falls under the scope of ICT, such as Themis, HART and other bespoke software. Support all Systems and its users in daily usage and training. Setup, maintain and troubleshoot user accounts and security, on all systems and hardware, ensuring they follow Information Management and Information Security Management systems. Carry out administrative tasks, maintenance, and update user profiles for Business Systems and other ICT management tools, using change management procedures where necessary. Provide a first point of service for all ICT issues. Manage the requests and incidents through the call log, providing a 1st line and 2nd line fix resolution or escalating to other team members as appropriate. Deliver support to business users, investigating and resolving incidents and requests on a wide-range of technical issues and problems. Assess, evaluate and implement the most appropriate solution and course of action for internal customers. Install, support, maintain and repair ICT hardware, software and peripheral equipment including mobile devices and end user communication systems. Implement the ICT onboarding and offboarding of all employees, working with the Business Systems Developer where changes to the process are required. Liaise and work with third party companies and suppliers as required to provide ICT support to internal customers. Work with the Business Systems Developer to maintain an inventory of all ICT assets whilst ensuring secure handling and storing of ICT assets. Document instances of asset failure, repair, installation and removal. Follow ICT procedures and provide support in their conception and review changes. Monitor information security in-line with the Information Security Management System and Report any suspected misuse and incidents to the ISMS Representatives. Ensure all assets are being appropriately allocated and used, identifying any underutilisation or misuse. Liaise with Network and Infrastructure Manager on planning, monitoring and recording software and hardware licenses to ensure compliance with vendor contracts. Recommend PC, hardware and peripheral equipment improvements, upgrades and repairs, liaising with other members of ICT to implement. When required provide or recommend training and support to end users on computer operational issues. Provide assistance in large scale roll out of ICT related Projects. Skills and Qualifications: Previous experience in an ICT Support or Helpdesk role (1st/2nd line). Strong knowledge of Windows operating systems, Microsoft 365, and common business applications. Confident troubleshooting hardware, networking, and connectivity issues. Excellent communication and customer service skills - approachable and proactive. MB859: ICT Support Technician Location: Swindon Salary: £35,000 Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
05/12/2025
Full time
MB859: ICT Support Technician Location: Swindon Salary: £35,000 Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit an ICT Support Technician on a permanent basis due to growth based at their Swindon depot.The role of the ICT Support Technician is to support and maintain in-house computer systems, workstations and peripherals and oversee the daily running of software, networking and technology related hardware within the business at a 1st / 2nd line level. Duties and Responsibilities: Installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshooting issues in a timely and accurate fashion and provide user assistance where required. Support all Helpdesk enquiries and filter to the relevant member of the ICT Department. Support the Business Systems where management, configuration and administration falls under the scope of ICT, such as Themis, HART and other bespoke software. Support all Systems and its users in daily usage and training. Setup, maintain and troubleshoot user accounts and security, on all systems and hardware, ensuring they follow Information Management and Information Security Management systems. Carry out administrative tasks, maintenance, and update user profiles for Business Systems and other ICT management tools, using change management procedures where necessary. Provide a first point of service for all ICT issues. Manage the requests and incidents through the call log, providing a 1st line and 2nd line fix resolution or escalating to other team members as appropriate. Deliver support to business users, investigating and resolving incidents and requests on a wide-range of technical issues and problems. Assess, evaluate and implement the most appropriate solution and course of action for internal customers. Install, support, maintain and repair ICT hardware, software and peripheral equipment including mobile devices and end user communication systems. Implement the ICT onboarding and offboarding of all employees, working with the Business Systems Developer where changes to the process are required. Liaise and work with third party companies and suppliers as required to provide ICT support to internal customers. Work with the Business Systems Developer to maintain an inventory of all ICT assets whilst ensuring secure handling and storing of ICT assets. Document instances of asset failure, repair, installation and removal. Follow ICT procedures and provide support in their conception and review changes. Monitor information security in-line with the Information Security Management System and Report any suspected misuse and incidents to the ISMS Representatives. Ensure all assets are being appropriately allocated and used, identifying any underutilisation or misuse. Liaise with Network and Infrastructure Manager on planning, monitoring and recording software and hardware licenses to ensure compliance with vendor contracts. Recommend PC, hardware and peripheral equipment improvements, upgrades and repairs, liaising with other members of ICT to implement. When required provide or recommend training and support to end users on computer operational issues. Provide assistance in large scale roll out of ICT related Projects. Skills and Qualifications: Previous experience in an ICT Support or Helpdesk role (1st/2nd line). Strong knowledge of Windows operating systems, Microsoft 365, and common business applications. Confident troubleshooting hardware, networking, and connectivity issues. Excellent communication and customer service skills - approachable and proactive. MB859: ICT Support Technician Location: Swindon Salary: £35,000 Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
Join a leading independent technology and services provider as a Technician 3 Job Overview: One Senior Customer Engineer is required on-site to perform device refresh tasks, provide deployment completion updates to the Deployment Manager, update the Asset Management Database (AMDB), and handle equipment configuration and support. Will be responsible for lead deployment, configuration, support Location: Bankfield Terrace BB18 5RS Salary: PAYE - £19.38/hr (Basic) and UMB - £25.15/hr Contract Length - Start Date - 8th December 2025 End Date - 19th December 2025 Shift Time: 9:00 AM to 5:30 PM Key Responsibilities: Provide onsite engineering support for clinic deployments Run and coordinate clinic deployment events, ensuring all technical activities are completed efficiently. Validate and process user work orders and deployment requests Manage laptop and device handover to multiple users and sites Maintain accurate inventory and documentation throughout the deployment process Communicate deployment status and progress to the DLM team and project management Address and resolve user queries and technical issues onsite Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices for replacement How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
04/12/2025
Contractor
Join a leading independent technology and services provider as a Technician 3 Job Overview: One Senior Customer Engineer is required on-site to perform device refresh tasks, provide deployment completion updates to the Deployment Manager, update the Asset Management Database (AMDB), and handle equipment configuration and support. Will be responsible for lead deployment, configuration, support Location: Bankfield Terrace BB18 5RS Salary: PAYE - £19.38/hr (Basic) and UMB - £25.15/hr Contract Length - Start Date - 8th December 2025 End Date - 19th December 2025 Shift Time: 9:00 AM to 5:30 PM Key Responsibilities: Provide onsite engineering support for clinic deployments Run and coordinate clinic deployment events, ensuring all technical activities are completed efficiently. Validate and process user work orders and deployment requests Manage laptop and device handover to multiple users and sites Maintain accurate inventory and documentation throughout the deployment process Communicate deployment status and progress to the DLM team and project management Address and resolve user queries and technical issues onsite Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices for replacement How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Position: I.T Technician (6-month FTC)Location: HenfieldSalary: £31,000 - £35,000 per annum.I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield. Role Overview Handle daily support tickets covering hardware, software and user queries Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required Build and configure Windows laptops using the approved image Support and manage Android smartphones using the company MDM Maintain inventory of devices, SIM cards and spare equipment Support onboarding and leaver processes by preparing equipment accounts access and documentation Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed. Travel to other offices or sites as required, usually around once per month Job Requirements Experience in a first- or second-line IT support role Good understanding of networking including IP addressing, patching, connectivity and working with network specialists Strong troubleshooting skills with the ability to work independently Experience with Windows laptops, Microsoft 365, Android devices and common business applications Confident documenting systems, writing clear instructions and recording configuration details Full driving license Access to a car for work related travel Business use car insurance Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
04/12/2025
Full time
Position: I.T Technician (6-month FTC)Location: HenfieldSalary: £31,000 - £35,000 per annum.I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield. Role Overview Handle daily support tickets covering hardware, software and user queries Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required Build and configure Windows laptops using the approved image Support and manage Android smartphones using the company MDM Maintain inventory of devices, SIM cards and spare equipment Support onboarding and leaver processes by preparing equipment accounts access and documentation Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed. Travel to other offices or sites as required, usually around once per month Job Requirements Experience in a first- or second-line IT support role Good understanding of networking including IP addressing, patching, connectivity and working with network specialists Strong troubleshooting skills with the ability to work independently Experience with Windows laptops, Microsoft 365, Android devices and common business applications Confident documenting systems, writing clear instructions and recording configuration details Full driving license Access to a car for work related travel Business use car insurance Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Hays Specialist Recruitment Limited
Washington, Tyne And Wear
Join a leading independent technology and services provider as a Technician 2! Job Overview: As a T echnician 2 supporting our client, you will assist with deployment activities during the migration project at their Washington site. This role involves preparing deployment areas, managing schedules, distributing devices, and providing basic technical assistance to end-users. Location : Washington NE38 9DA Hourly Rate : (An hourly rate, in-scope IR35, of £14.54 PAYE) OR £18.87 per hour (via a Hays approved umbrella company). Contract Length: 08 Dec 2025 to 31st Dec 2025 Work Schedule : Monday to Friday, 09:00 - 17:30. Key Responsibilities Review Inventox scheduling software for daily deployment users. Print schedules and related documents; prepare "how-to" guides for users. Organize paperwork in folders and set up collection points for arrivals. Prepare deployment area daily (computers, pens, paperwork, signage) and clear at day's end. Confirm deployment meeting times and ensure user attendance. Conduct deployment meetings, explain processes, and distribute computers. Maintain accurate logs of computer allocations and handle changes if needed. Provide basic assistance on hardware, software, and data transfer queries. Ensure old equipment is collected and not retained by users. Track AM and PM deployment cycles and wrap up daily operations (secure equipment, capture asset info). Key Requirements Experience in IT hardware handling and refresh processes. Ability to follow structured workflows and instructions. Strong attention to detail and record-keeping. Reliable and punctual with good communication skills. Additional Information Interview Process : CV review by Central West Vetting and Case Handler. How to Apply : If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
04/12/2025
Contractor
Join a leading independent technology and services provider as a Technician 2! Job Overview: As a T echnician 2 supporting our client, you will assist with deployment activities during the migration project at their Washington site. This role involves preparing deployment areas, managing schedules, distributing devices, and providing basic technical assistance to end-users. Location : Washington NE38 9DA Hourly Rate : (An hourly rate, in-scope IR35, of £14.54 PAYE) OR £18.87 per hour (via a Hays approved umbrella company). Contract Length: 08 Dec 2025 to 31st Dec 2025 Work Schedule : Monday to Friday, 09:00 - 17:30. Key Responsibilities Review Inventox scheduling software for daily deployment users. Print schedules and related documents; prepare "how-to" guides for users. Organize paperwork in folders and set up collection points for arrivals. Prepare deployment area daily (computers, pens, paperwork, signage) and clear at day's end. Confirm deployment meeting times and ensure user attendance. Conduct deployment meetings, explain processes, and distribute computers. Maintain accurate logs of computer allocations and handle changes if needed. Provide basic assistance on hardware, software, and data transfer queries. Ensure old equipment is collected and not retained by users. Track AM and PM deployment cycles and wrap up daily operations (secure equipment, capture asset info). Key Requirements Experience in IT hardware handling and refresh processes. Ability to follow structured workflows and instructions. Strong attention to detail and record-keeping. Reliable and punctual with good communication skills. Additional Information Interview Process : CV review by Central West Vetting and Case Handler. How to Apply : If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Position: I.T Technician (6-month FTC) Location: Henfield Salary: £31,000 - £35,000 per annum. I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield. Role Overview Handle daily support tickets covering hardware, software and user queries Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required Build and configure Windows laptops using the approved image Support and manage Android smartphones using the company MDM Maintain inventory of devices, SIM cards and spare equipment Support onboarding and leaver processes by preparing equipment accounts access and documentation Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed. Travel to other offices or sites as required, usually around once per month Job Requirements Experience in a first- or second-line IT support role Good understanding of networking including IP addressing, patching, connectivity and working with network specialists Strong troubleshooting skills with the ability to work independently Experience with Windows laptops, Microsoft 365, Android devices and common business applications Confident documenting systems, writing clear instructions and recording configuration details Full driving license Access to a car for work related travel Business use car insurance Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. JBRP1_UKTJ
04/12/2025
Full time
Position: I.T Technician (6-month FTC) Location: Henfield Salary: £31,000 - £35,000 per annum. I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield. Role Overview Handle daily support tickets covering hardware, software and user queries Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required Build and configure Windows laptops using the approved image Support and manage Android smartphones using the company MDM Maintain inventory of devices, SIM cards and spare equipment Support onboarding and leaver processes by preparing equipment accounts access and documentation Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed. Travel to other offices or sites as required, usually around once per month Job Requirements Experience in a first- or second-line IT support role Good understanding of networking including IP addressing, patching, connectivity and working with network specialists Strong troubleshooting skills with the ability to work independently Experience with Windows laptops, Microsoft 365, Android devices and common business applications Confident documenting systems, writing clear instructions and recording configuration details Full driving license Access to a car for work related travel Business use car insurance Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. JBRP1_UKTJ
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking a skilled Tech2 Engineer to support onsite deployment of new IT devices and manage the secure storage of Legacy equipment. This role is critical to ensuring smooth technology transitions, minimal disruption to business operations, and proper handling of retired assets. Active SC Cleared is required. Location: Porton: Manor Farm Road, Porton Down - Salisbury Daily Rate: £14.54/hr - PAYE, £18.87/hr - UMB Contract Length: 26th January 2026 till 03rd March 2026 Key Responsibilities Deploy and configure new IT devices (PCs, laptops, thin clients, monitors, peripherals) at designated workstations. Ensure all new devices are fully operational, connected to the network, and meet company standards. Perform functional testing and quality assurance on deployed equipment. Safely disconnect, remove, and catalogue Legacy devices for storage or disposal. Maintain accurate records of deployed and stored devices, including asset tagging and inventory updates. Collaborate with IT support teams to troubleshoot and resolve deployment issues. Follow health, safety, and security protocols during onsite work. Ensure work areas are left clean and organised after deployment activities. Key Requirements Previous experience in IT hardware deployment, desktop support, or field engineering. Strong knowledge of end-user devices (PCs, laptops, thin clients, monitors, peripherals). Ability to handle asset management processes including tagging, cataloguing, and storage. Proficiency in basic troubleshooting and QA testing. Good communication and teamwork skills. Physical ability to lift and move IT equipment safely. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
04/12/2025
Contractor
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking a skilled Tech2 Engineer to support onsite deployment of new IT devices and manage the secure storage of Legacy equipment. This role is critical to ensuring smooth technology transitions, minimal disruption to business operations, and proper handling of retired assets. Active SC Cleared is required. Location: Porton: Manor Farm Road, Porton Down - Salisbury Daily Rate: £14.54/hr - PAYE, £18.87/hr - UMB Contract Length: 26th January 2026 till 03rd March 2026 Key Responsibilities Deploy and configure new IT devices (PCs, laptops, thin clients, monitors, peripherals) at designated workstations. Ensure all new devices are fully operational, connected to the network, and meet company standards. Perform functional testing and quality assurance on deployed equipment. Safely disconnect, remove, and catalogue Legacy devices for storage or disposal. Maintain accurate records of deployed and stored devices, including asset tagging and inventory updates. Collaborate with IT support teams to troubleshoot and resolve deployment issues. Follow health, safety, and security protocols during onsite work. Ensure work areas are left clean and organised after deployment activities. Key Requirements Previous experience in IT hardware deployment, desktop support, or field engineering. Strong knowledge of end-user devices (PCs, laptops, thin clients, monitors, peripherals). Ability to handle asset management processes including tagging, cataloguing, and storage. Proficiency in basic troubleshooting and QA testing. Good communication and teamwork skills. Physical ability to lift and move IT equipment safely. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Contract type: Permanent Location : London with a minimum of 2 days per week in the office Salary : c£62,000 per annum plus civil service pension scheme employer contribution of 28.9% Nationality Requirements: • UK nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas. Please contact us at should you have any questions on your nationality eligibility. The closing date for applications is 11.59pm 7 December 2025. Interviews will take place on 17-19 December with final interviews on the 7/9 January 2026. About the National Audit Office The National Audit Office (NAO) is the UK s main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ around 1,000 staff, most of whom are qualified accountants, trainees or technicians. They work in either of our two service lines, financial audit or value for money (VFM) audit or within the corporate enabling group. The NAO welcomes applications from everyone. We value diversity in all its forms and the difference it makes to our organisation. By removing barriers and creating an inclusive culture all our people have the opportunity to develop and maximise their full potential. As members of the Business Disability Forum and the Disability Confident Scheme we guarantee to interview all disabled applicants who meet the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. This role will focus on assuring that partners and suppliers are delivering in line with contracted agreements, with a primary focus on End-User Computing (EUC) and supporting other leads within Infrastructure Operations to assure their partners are doing the same. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. Key skills/competencies required Skills & Experience Leadership & Governance •Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. •Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise •Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. •Collaborative, structured, and improvement-focused mindset. •Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge •Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). •Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. •Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). •Experience with MDM policy design and administration. •Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement •Strong communicator across technical and non-technical audiences. •Able to produce SOPs, runbooks, and user-facing guides. •Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications •ITIL 4 Foundation. •ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). •PRINCE2 / AgilePM or equivalent delivery discipline (desirable). •Microsoft Certified: Modern Desktop Administrator Associate (MD-102) •Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours •Work in accordance with the NAO s values and champion our diversity and inclusion strategy. •Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. •Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. •Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. •Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. •Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. •Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. •Comply with corporate responsibilities and support others to do so. •Take ownership of delivering high-quality work to time and quality standards. •Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. •Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. •Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
04/12/2025
Full time
Contract type: Permanent Location : London with a minimum of 2 days per week in the office Salary : c£62,000 per annum plus civil service pension scheme employer contribution of 28.9% Nationality Requirements: • UK nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas. Please contact us at should you have any questions on your nationality eligibility. The closing date for applications is 11.59pm 7 December 2025. Interviews will take place on 17-19 December with final interviews on the 7/9 January 2026. About the National Audit Office The National Audit Office (NAO) is the UK s main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ around 1,000 staff, most of whom are qualified accountants, trainees or technicians. They work in either of our two service lines, financial audit or value for money (VFM) audit or within the corporate enabling group. The NAO welcomes applications from everyone. We value diversity in all its forms and the difference it makes to our organisation. By removing barriers and creating an inclusive culture all our people have the opportunity to develop and maximise their full potential. As members of the Business Disability Forum and the Disability Confident Scheme we guarantee to interview all disabled applicants who meet the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. This role will focus on assuring that partners and suppliers are delivering in line with contracted agreements, with a primary focus on End-User Computing (EUC) and supporting other leads within Infrastructure Operations to assure their partners are doing the same. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. Key skills/competencies required Skills & Experience Leadership & Governance •Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. •Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise •Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. •Collaborative, structured, and improvement-focused mindset. •Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge •Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). •Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. •Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). •Experience with MDM policy design and administration. •Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement •Strong communicator across technical and non-technical audiences. •Able to produce SOPs, runbooks, and user-facing guides. •Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications •ITIL 4 Foundation. •ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). •PRINCE2 / AgilePM or equivalent delivery discipline (desirable). •Microsoft Certified: Modern Desktop Administrator Associate (MD-102) •Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours •Work in accordance with the NAO s values and champion our diversity and inclusion strategy. •Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. •Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. •Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. •Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. •Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. •Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. •Comply with corporate responsibilities and support others to do so. •Take ownership of delivering high-quality work to time and quality standards. •Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. •Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. •Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
Mobile Device Technician (1st Line Support) - Bournemouth - £(Apply online only)/ day Likely to run for 6+ months (Immediate start) A leading organisation in Bournemouth have an urgent requirement for a Mobile Device Technician to assist with a mobile device rollout for 1000+ devices and provide some 1st line support. Responsibilities will include the following: Putting on screen protectors Putting on cases Recording the assets in their asset database Inserting SIM s and recording them against each device in the asset database Updating phones in readiness for configuration Providing device support to end users when required It will require someone who is organised, has some knowledge of asset databases, and with previous experience of providing phone support for mobile devices. The contract is likely to run for 6 months+ and would ideally start on Monday 8th December. The contract would need be carried out via an umbrella company.
03/12/2025
Contractor
Mobile Device Technician (1st Line Support) - Bournemouth - £(Apply online only)/ day Likely to run for 6+ months (Immediate start) A leading organisation in Bournemouth have an urgent requirement for a Mobile Device Technician to assist with a mobile device rollout for 1000+ devices and provide some 1st line support. Responsibilities will include the following: Putting on screen protectors Putting on cases Recording the assets in their asset database Inserting SIM s and recording them against each device in the asset database Updating phones in readiness for configuration Providing device support to end users when required It will require someone who is organised, has some knowledge of asset databases, and with previous experience of providing phone support for mobile devices. The contract is likely to run for 6 months+ and would ideally start on Monday 8th December. The contract would need be carried out via an umbrella company.
Join a leading independent technology and services provider as a technician 3. Job Overview: We are seeking a Senior Customer Engineer to lead onsite deployment, configuration, and support activities for clinic device refresh projects. This role involves coordinating technical deployment events, managing device handovers, ensuring accurate documentation, and providing frontline support to end users. The engineer will work alongside two other engineers but will be responsible for leading the team and ensuring smooth execution of all deployment tasks. Location: PLC Building 150 Whittle House, Gypsy Patch Lane, Bristol Daily Rate: £19.38/hr - PAYE, 25.15/hr - UMB Contract Length: 09th December 2025 till 19th December 2025 Key Responsibilities Lead onsite engineering support for clinic deployments Coordinate and run deployment events, ensuring all technical activities are completed efficiently. Validate and process user work orders and deployment requests Manage laptop and device handover across multiple users and sites Maintain accurate inventory records and update the Asset Management Database (AMDB) Provide deployment completion updates to the Deployment Manager (DLM) and project management team Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices for replacement Address and resolve user queries and technical issues onsite Support data management and ensure compliance with data handling protocols Liaise with clinic staff to minimise disruption and ensure smooth deployment Attend daily deployment calls and report pre-deployment challenges or exceptions Key Requirements Experience in Windows OS, Microsoft 365, Active Directory, and endpoint management tools Strong knowledge of device imaging, configuration, and refresh processes Familiarity with asset management systems and inventory tracking Hands-on experience with laptops, desktops, and peripheral devices Ability to troubleshoot hardware/software issues quickly and effectively Excellent verbal and written communication skills for user interaction and reporting Strong organisational skills with attention to detail in documentation and compliance How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/12/2025
Contractor
Join a leading independent technology and services provider as a technician 3. Job Overview: We are seeking a Senior Customer Engineer to lead onsite deployment, configuration, and support activities for clinic device refresh projects. This role involves coordinating technical deployment events, managing device handovers, ensuring accurate documentation, and providing frontline support to end users. The engineer will work alongside two other engineers but will be responsible for leading the team and ensuring smooth execution of all deployment tasks. Location: PLC Building 150 Whittle House, Gypsy Patch Lane, Bristol Daily Rate: £19.38/hr - PAYE, 25.15/hr - UMB Contract Length: 09th December 2025 till 19th December 2025 Key Responsibilities Lead onsite engineering support for clinic deployments Coordinate and run deployment events, ensuring all technical activities are completed efficiently. Validate and process user work orders and deployment requests Manage laptop and device handover across multiple users and sites Maintain accurate inventory records and update the Asset Management Database (AMDB) Provide deployment completion updates to the Deployment Manager (DLM) and project management team Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices for replacement Address and resolve user queries and technical issues onsite Support data management and ensure compliance with data handling protocols Liaise with clinic staff to minimise disruption and ensure smooth deployment Attend daily deployment calls and report pre-deployment challenges or exceptions Key Requirements Experience in Windows OS, Microsoft 365, Active Directory, and endpoint management tools Strong knowledge of device imaging, configuration, and refresh processes Familiarity with asset management systems and inventory tracking Hands-on experience with laptops, desktops, and peripheral devices Ability to troubleshoot hardware/software issues quickly and effectively Excellent verbal and written communication skills for user interaction and reporting Strong organisational skills with attention to detail in documentation and compliance How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Join a leading independent technology and services provider as a technician 3. Job Overview: We are seeking a Senior Customer Engineer to lead onsite deployment, configuration, and support activities for clinic device refresh projects. This role involves coordinating technical deployment events, managing device handovers, ensuring accurate documentation, and providing frontline support to end users. The engineer will work alongside two other engineers but will be responsible for leading the team and ensuring smooth execution of all deployment tasks. Location: PLC Building 150 Whittle House, Gypsy Patch Lane, Bristol Daily Rate: £19.38/hr - PAYE, 25.15/hr - UMB Contract Length: 09th December 2025 till 19th December 2025 Key Responsibilities Lead onsite engineering support for clinic deployments Coordinate and run deployment events, ensuring all technical activities are completed efficiently. Validate and process user work orders and deployment requests Manage laptop and device handover across multiple users and sites Maintain accurate inventory records and update the Asset Management Database (AMDB) Provide deployment completion updates to the Deployment Manager (DLM) and project management team Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices for replacement Address and resolve user queries and technical issues onsite Support data management and ensure compliance with data handling protocols Liaise with clinic staff to minimise disruption and ensure smooth deployment Attend daily deployment calls and report pre-deployment challenges or exceptions Key Requirements Experience in Windows OS, Microsoft 365, Active Directory, and endpoint management tools Strong knowledge of device imaging, configuration, and refresh processes Familiarity with asset management systems and inventory tracking Hands-on experience with laptops, desktops, and peripheral devices Ability to troubleshoot hardware/software issues quickly and effectively Excellent verbal and written communication skills for user interaction and reporting Strong organisational skills with attention to detail in documentation and compliance How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/12/2025
Contractor
Join a leading independent technology and services provider as a technician 3. Job Overview: We are seeking a Senior Customer Engineer to lead onsite deployment, configuration, and support activities for clinic device refresh projects. This role involves coordinating technical deployment events, managing device handovers, ensuring accurate documentation, and providing frontline support to end users. The engineer will work alongside two other engineers but will be responsible for leading the team and ensuring smooth execution of all deployment tasks. Location: PLC Building 150 Whittle House, Gypsy Patch Lane, Bristol Daily Rate: £19.38/hr - PAYE, 25.15/hr - UMB Contract Length: 09th December 2025 till 19th December 2025 Key Responsibilities Lead onsite engineering support for clinic deployments Coordinate and run deployment events, ensuring all technical activities are completed efficiently. Validate and process user work orders and deployment requests Manage laptop and device handover across multiple users and sites Maintain accurate inventory records and update the Asset Management Database (AMDB) Provide deployment completion updates to the Deployment Manager (DLM) and project management team Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices for replacement Address and resolve user queries and technical issues onsite Support data management and ensure compliance with data handling protocols Liaise with clinic staff to minimise disruption and ensure smooth deployment Attend daily deployment calls and report pre-deployment challenges or exceptions Key Requirements Experience in Windows OS, Microsoft 365, Active Directory, and endpoint management tools Strong knowledge of device imaging, configuration, and refresh processes Familiarity with asset management systems and inventory tracking Hands-on experience with laptops, desktops, and peripheral devices Ability to troubleshoot hardware/software issues quickly and effectively Excellent verbal and written communication skills for user interaction and reporting Strong organisational skills with attention to detail in documentation and compliance How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Description - ICT Support Technician We're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role in improving the overall IT experience across the organisation. This is a hands-on role suited to someone comfortable with 1st-2nd line responsibilities and keen to grow within a cloud-first environment. This is an office-based position. About the Organisation You'll be joining a well-established company with long-standing stability and a modern approach to technology and digital operations. Benefits 25 days annual holiday (rising to 30 with length of service) Your birthday off as an extra day's holiday Annual performance-related bonus Generous pension scheme Private healthcare Enhanced company sick pay Additional maternity / paternity benefits Subsidised gym membership Cycle-to-work scheme Annual summer and Christmas events Subject to qualifying period Key Responsibilities Provide 1st and 2nd line technical support across the business. Administer and maintain Active Directory and Azure AD accounts, permissions, groups, and GPOs. Manage devices and policies in Microsoft Intune / MDM, including deployment and configuration. Support and optimise Microsoft 365 services such as Teams, SharePoint, OneDrive, and Exchange Online. Troubleshoot hardware, software, and networking issues. Maintain and support the organisation's VOIP system and end-user setup. Manage IT assets, procurement, and lifecycle tracking. Support line-of-business applications and liaise with vendors when required. Contribute to IT improvement projects and assist in deploying new technologies. Keep IT documentation and knowledge bases accurate and up to date. Why Join Us? You'll work with a skilled team in a modern, cloud-centric environment, where you'll be trusted to take ownership, contribute ideas, and develop your expertise across Microsoft 365 and Intune. Experience Required 1-3 years in an IT support or helpdesk role. Proven experience supporting Microsoft 365 environments. Technical Skills Windows 10/11 support and device configuration. Knowledge of macOS, iOS, and Android. Active Directory and Azure AD management. Endpoint management via Microsoft Intune. Understanding of networking fundamentals (Wi-Fi, IP, DNS). Familiarity with VOIP/telephony administration. Desirable Skills PowerShell scripting or automation experience. Understanding of cloud security practices (MFA, Conditional Access). Awareness of backup and disaster recovery processes. Experience with asset management tools or ticketing systems. Any MCP or relevant industry certifications. VMware/Hyper-V or other virtualisation technologies. Networking experience. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
03/12/2025
Full time
Job Description - ICT Support Technician We're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role in improving the overall IT experience across the organisation. This is a hands-on role suited to someone comfortable with 1st-2nd line responsibilities and keen to grow within a cloud-first environment. This is an office-based position. About the Organisation You'll be joining a well-established company with long-standing stability and a modern approach to technology and digital operations. Benefits 25 days annual holiday (rising to 30 with length of service) Your birthday off as an extra day's holiday Annual performance-related bonus Generous pension scheme Private healthcare Enhanced company sick pay Additional maternity / paternity benefits Subsidised gym membership Cycle-to-work scheme Annual summer and Christmas events Subject to qualifying period Key Responsibilities Provide 1st and 2nd line technical support across the business. Administer and maintain Active Directory and Azure AD accounts, permissions, groups, and GPOs. Manage devices and policies in Microsoft Intune / MDM, including deployment and configuration. Support and optimise Microsoft 365 services such as Teams, SharePoint, OneDrive, and Exchange Online. Troubleshoot hardware, software, and networking issues. Maintain and support the organisation's VOIP system and end-user setup. Manage IT assets, procurement, and lifecycle tracking. Support line-of-business applications and liaise with vendors when required. Contribute to IT improvement projects and assist in deploying new technologies. Keep IT documentation and knowledge bases accurate and up to date. Why Join Us? You'll work with a skilled team in a modern, cloud-centric environment, where you'll be trusted to take ownership, contribute ideas, and develop your expertise across Microsoft 365 and Intune. Experience Required 1-3 years in an IT support or helpdesk role. Proven experience supporting Microsoft 365 environments. Technical Skills Windows 10/11 support and device configuration. Knowledge of macOS, iOS, and Android. Active Directory and Azure AD management. Endpoint management via Microsoft Intune. Understanding of networking fundamentals (Wi-Fi, IP, DNS). Familiarity with VOIP/telephony administration. Desirable Skills PowerShell scripting or automation experience. Understanding of cloud security practices (MFA, Conditional Access). Awareness of backup and disaster recovery processes. Experience with asset management tools or ticketing systems. Any MCP or relevant industry certifications. VMware/Hyper-V or other virtualisation technologies. Networking experience. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Join a leading independent technology and services provider as a technician 2. Job Overview: The Tech2 Engineer will be responsible for executing on-site deployment of new devices and managing the secure storage of Legacy equipment. This role requires strong technical skills, attention to detail, and the ability to provide hands-on support to end users during the transition process. Location: Chilton: Harwell Campus, Didcot - Oxford Daily Rate: £14.54/hr - PAYE, £18.87/hr - UMB Contract Length: One Day Role - 08/12/2025 Key Responsibilities Device Deployment Carry out on-site installation and configuration of new devices. Ensure devices are fully operational and meet company standards before handover. Provide basic training or guidance to users on new equipment. Legacy Device Management Collect and securely store Legacy devices from users. Maintain accurate records of all devices returned. Ensure compliance with asset management and data security policies. Customer Support Act as the first point of contact for users during deployment. Answer questions related to hardware, software, and data migration. Provide reassurance and clear communication throughout the process. Documentation & Tracking Maintain logs of device assignments and returns. Report any issues with hardware or software promptly. Support asset tracking and inventory management processes. Operational Duties Prepare deployment areas with required equipment and materials. Ensure all devices and paperwork are organised for daily cycles. Wrap up at the end of each day, securing equipment and updating records. Key Requirements Proven experience in IT support, deployment, or engineering roles. Strong knowledge of hardware setup, software installation, and data transfer processes. Excellent communication and customer service skills. Ability to work independently and manage multiple deployments in a day. Familiarity with asset management and IT security practices. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
02/12/2025
Contractor
Join a leading independent technology and services provider as a technician 2. Job Overview: The Tech2 Engineer will be responsible for executing on-site deployment of new devices and managing the secure storage of Legacy equipment. This role requires strong technical skills, attention to detail, and the ability to provide hands-on support to end users during the transition process. Location: Chilton: Harwell Campus, Didcot - Oxford Daily Rate: £14.54/hr - PAYE, £18.87/hr - UMB Contract Length: One Day Role - 08/12/2025 Key Responsibilities Device Deployment Carry out on-site installation and configuration of new devices. Ensure devices are fully operational and meet company standards before handover. Provide basic training or guidance to users on new equipment. Legacy Device Management Collect and securely store Legacy devices from users. Maintain accurate records of all devices returned. Ensure compliance with asset management and data security policies. Customer Support Act as the first point of contact for users during deployment. Answer questions related to hardware, software, and data migration. Provide reassurance and clear communication throughout the process. Documentation & Tracking Maintain logs of device assignments and returns. Report any issues with hardware or software promptly. Support asset tracking and inventory management processes. Operational Duties Prepare deployment areas with required equipment and materials. Ensure all devices and paperwork are organised for daily cycles. Wrap up at the end of each day, securing equipment and updating records. Key Requirements Proven experience in IT support, deployment, or engineering roles. Strong knowledge of hardware setup, software installation, and data transfer processes. Excellent communication and customer service skills. Ability to work independently and manage multiple deployments in a day. Familiarity with asset management and IT security practices. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Deployment & Migration Support Technician Locations: Huntingdon & Shefford Clearance: Active SC (Security Check) Clearance is essential Join Us on a Mission to Modernise IT Are you organised, proactive, and ready to make a real impact? We're looking for Deployment and Migration Support Technicians to play a key role in a major IT refresh project. This isn't just about swapping laptops-it's about ensuring thousands of users experience a seamless, secure transition to modern technology. If you thrive in a hands-on environment, enjoy working with people, and take pride in getting things right the first time, this role is for you. What You'll Be Doing Be the face of the refresh project: Set up and manage the daily workspace for our Refresh Clinic. Keep things moving: Transport devices between storage and the clinic, ensuring everything is ready for smooth handovers. Deliver with precision: Collect old devices and issue new laptops, following strict schedules and security protocols. Stay on top of the details: Update workflow systems, report issues promptly, and escalate where needed. Manage stock like a pro: Perform daily checks and keep accurate records. Handle devices responsibly: Package and label equipment for disposal or refurbishment according to project rules. Why You'll Love This Role Variety: Every day brings new challenges and interactions. Impact: You'll be part of a project that directly improves how people work. Team spirit: Work alongside skilled engineers and site managers in a supportive environment. Security-focused: Operate in a role where precision and trust matter. What We Need From You Current SC Clearance A methodical approach and strong organisational skills. Confidence in following processes and reporting accurately. A positive attitude and willingness to roll up your sleeves. Ready to make a difference? Send us your CV today! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
27/11/2025
Contractor
Deployment & Migration Support Technician Locations: Huntingdon & Shefford Clearance: Active SC (Security Check) Clearance is essential Join Us on a Mission to Modernise IT Are you organised, proactive, and ready to make a real impact? We're looking for Deployment and Migration Support Technicians to play a key role in a major IT refresh project. This isn't just about swapping laptops-it's about ensuring thousands of users experience a seamless, secure transition to modern technology. If you thrive in a hands-on environment, enjoy working with people, and take pride in getting things right the first time, this role is for you. What You'll Be Doing Be the face of the refresh project: Set up and manage the daily workspace for our Refresh Clinic. Keep things moving: Transport devices between storage and the clinic, ensuring everything is ready for smooth handovers. Deliver with precision: Collect old devices and issue new laptops, following strict schedules and security protocols. Stay on top of the details: Update workflow systems, report issues promptly, and escalate where needed. Manage stock like a pro: Perform daily checks and keep accurate records. Handle devices responsibly: Package and label equipment for disposal or refurbishment according to project rules. Why You'll Love This Role Variety: Every day brings new challenges and interactions. Impact: You'll be part of a project that directly improves how people work. Team spirit: Work alongside skilled engineers and site managers in a supportive environment. Security-focused: Operate in a role where precision and trust matter. What We Need From You Current SC Clearance A methodical approach and strong organisational skills. Confidence in following processes and reporting accurately. A positive attitude and willingness to roll up your sleeves. Ready to make a difference? Send us your CV today! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Deployment & Migration Support Technician Location: Lincoln Clearance: Active SC (Security Check) Clearance is essential Join Us on a Mission to Modernise IT Are you organised, proactive, and ready to make a real impact? We're looking for Deployment and Migration Support Technicians to play a key role in a major IT refresh project. This isn't just about swapping laptops-it's about ensuring thousands of users experience a seamless, secure transition to modern technology. If you thrive in a hands-on environment, enjoy working with people, and take pride in getting things right the first time, this role is for you. What You'll Be Doing Be the face of the refresh project: Set up and manage the daily workspace for our Refresh Clinic. Keep things moving: Transport devices between storage and the clinic, ensuring everything is ready for smooth handovers. Deliver with precision: Collect old devices and issue new laptops, following strict schedules and security protocols. Stay on top of the details: Update workflow systems, report issues promptly, and escalate where needed. Manage stock like a pro: Perform daily checks and keep accurate records. Handle devices responsibly: Package and label equipment for disposal or refurbishment according to project rules. Why You'll Love This Role Variety: Every day brings new challenges and interactions. Impact: You'll be part of a project that directly improves how people work. Team spirit: Work alongside skilled engineers and site managers in a supportive environment. Security-focused: Operate in a role where precision and trust matter. What We Need From You Current SC Clearance. A methodical approach and strong organisational skills. Confidence in following processes and reporting accurately. A positive attitude and willingness to roll up your sleeves. Ready to make a difference? Send us your CV today! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
27/11/2025
Contractor
Deployment & Migration Support Technician Location: Lincoln Clearance: Active SC (Security Check) Clearance is essential Join Us on a Mission to Modernise IT Are you organised, proactive, and ready to make a real impact? We're looking for Deployment and Migration Support Technicians to play a key role in a major IT refresh project. This isn't just about swapping laptops-it's about ensuring thousands of users experience a seamless, secure transition to modern technology. If you thrive in a hands-on environment, enjoy working with people, and take pride in getting things right the first time, this role is for you. What You'll Be Doing Be the face of the refresh project: Set up and manage the daily workspace for our Refresh Clinic. Keep things moving: Transport devices between storage and the clinic, ensuring everything is ready for smooth handovers. Deliver with precision: Collect old devices and issue new laptops, following strict schedules and security protocols. Stay on top of the details: Update workflow systems, report issues promptly, and escalate where needed. Manage stock like a pro: Perform daily checks and keep accurate records. Handle devices responsibly: Package and label equipment for disposal or refurbishment according to project rules. Why You'll Love This Role Variety: Every day brings new challenges and interactions. Impact: You'll be part of a project that directly improves how people work. Team spirit: Work alongside skilled engineers and site managers in a supportive environment. Security-focused: Operate in a role where precision and trust matter. What We Need From You Current SC Clearance. A methodical approach and strong organisational skills. Confidence in following processes and reporting accurately. A positive attitude and willingness to roll up your sleeves. Ready to make a difference? Send us your CV today! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Deployment & Migration Support Technician Location: Helston Clearance: Active SC (Security Check) Clearance is essential Join Us on a Mission to Modernise IT Are you organised, proactive, and ready to make a real impact? We're looking for Deployment and Migration Support Technicians to play a key role in a major IT refresh project. This isn't just about swapping laptops-it's about ensuring thousands of users experience a seamless, secure transition to modern technology. If you thrive in a hands-on environment, enjoy working with people, and take pride in getting things right the first time, this role is for you. What You'll Be Doing Be the face of the refresh project: Set up and manage the daily workspace for our Refresh Clinic. Keep things moving: Transport devices between storage and the clinic, ensuring everything is ready for smooth handovers. Deliver with precision: Collect old devices and issue new laptops, following strict schedules and security protocols. Stay on top of the details: Update workflow systems, report issues promptly, and escalate where needed. Manage stock like a pro: Perform daily checks and keep accurate records. Handle devices responsibly: Package and label equipment for disposal or refurbishment according to project rules. Why You'll Love This Role Variety: Every day brings new challenges and interactions. Impact: You'll be part of a project that directly improves how people work. Team spirit: Work alongside skilled engineers and site managers in a supportive environment. Security-focused: Operate in a role where precision and trust matter. What We Need From You Current SC Clearance. A methodical approach and strong organisational skills. Confidence in following processes and reporting accurately. A positive attitude and willingness to roll up your sleeves. Ready to make a difference? Send us your CV today! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
27/11/2025
Contractor
Deployment & Migration Support Technician Location: Helston Clearance: Active SC (Security Check) Clearance is essential Join Us on a Mission to Modernise IT Are you organised, proactive, and ready to make a real impact? We're looking for Deployment and Migration Support Technicians to play a key role in a major IT refresh project. This isn't just about swapping laptops-it's about ensuring thousands of users experience a seamless, secure transition to modern technology. If you thrive in a hands-on environment, enjoy working with people, and take pride in getting things right the first time, this role is for you. What You'll Be Doing Be the face of the refresh project: Set up and manage the daily workspace for our Refresh Clinic. Keep things moving: Transport devices between storage and the clinic, ensuring everything is ready for smooth handovers. Deliver with precision: Collect old devices and issue new laptops, following strict schedules and security protocols. Stay on top of the details: Update workflow systems, report issues promptly, and escalate where needed. Manage stock like a pro: Perform daily checks and keep accurate records. Handle devices responsibly: Package and label equipment for disposal or refurbishment according to project rules. Why You'll Love This Role Variety: Every day brings new challenges and interactions. Impact: You'll be part of a project that directly improves how people work. Team spirit: Work alongside skilled engineers and site managers in a supportive environment. Security-focused: Operate in a role where precision and trust matter. What We Need From You Current SC Clearance. A methodical approach and strong organisational skills. Confidence in following processes and reporting accurately. A positive attitude and willingness to roll up your sleeves. Ready to make a difference? Send us your CV today! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Job Description - ICT Support Technician We're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role in improving the overall IT experience across the organisation. This is a hands-on role suited to someone comfortable with 1st-2nd line responsibilities and keen to grow within a cloud-first environment. This is an office-based position. About the Organisation You'll be joining a well-established company with long-standing stability and a modern approach to technology and digital operations. Benefits 25 days annual holiday (rising to 30 with length of service) Your birthday off as an extra day's holiday Annual performance-related bonus Generous pension scheme Private healthcare Enhanced company sick pay Additional maternity / paternity benefits Subsidised gym membership Cycle-to-work scheme Annual summer and Christmas events Subject to qualifying period Key Responsibilities Provide 1st and 2nd line technical support across the business. Administer and maintain Active Directory and Azure AD accounts, permissions, groups, and GPOs. Manage devices and policies in Microsoft Intune / MDM, including deployment and configuration. Support and optimise Microsoft 365 services such as Teams, SharePoint, OneDrive, and Exchange Online. Troubleshoot hardware, software, and networking issues. Maintain and support the organisation's VOIP system and end-user setup. Manage IT assets, procurement, and lifecycle tracking. Support line-of-business applications and liaise with vendors when required. Contribute to IT improvement projects and assist in deploying new technologies. Keep IT documentation and knowledge bases accurate and up to date. Why Join Us? You'll work with a skilled team in a modern, cloud-centric environment, where you'll be trusted to take ownership, contribute ideas, and develop your expertise across Microsoft 365 and Intune. Experience Required 1-3 years in an IT support or helpdesk role. Proven experience supporting Microsoft 365 environments. Technical Skills Windows 10/11 support and device configuration. Knowledge of macOS, iOS, and Android. Active Directory and Azure AD management. Endpoint management via Microsoft Intune. Understanding of networking fundamentals (Wi-Fi, IP, DNS). Familiarity with VOIP/telephony administration. Desirable Skills PowerShell scripting or automation experience. Understanding of cloud security practices (MFA, Conditional Access). Awareness of backup and disaster recovery processes. Experience with asset management tools or ticketing systems. Any MCP or relevant industry certifications. VMware/Hyper-V or other virtualisation technologies. Networking experience. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
27/11/2025
Full time
Job Description - ICT Support Technician We're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role in improving the overall IT experience across the organisation. This is a hands-on role suited to someone comfortable with 1st-2nd line responsibilities and keen to grow within a cloud-first environment. This is an office-based position. About the Organisation You'll be joining a well-established company with long-standing stability and a modern approach to technology and digital operations. Benefits 25 days annual holiday (rising to 30 with length of service) Your birthday off as an extra day's holiday Annual performance-related bonus Generous pension scheme Private healthcare Enhanced company sick pay Additional maternity / paternity benefits Subsidised gym membership Cycle-to-work scheme Annual summer and Christmas events Subject to qualifying period Key Responsibilities Provide 1st and 2nd line technical support across the business. Administer and maintain Active Directory and Azure AD accounts, permissions, groups, and GPOs. Manage devices and policies in Microsoft Intune / MDM, including deployment and configuration. Support and optimise Microsoft 365 services such as Teams, SharePoint, OneDrive, and Exchange Online. Troubleshoot hardware, software, and networking issues. Maintain and support the organisation's VOIP system and end-user setup. Manage IT assets, procurement, and lifecycle tracking. Support line-of-business applications and liaise with vendors when required. Contribute to IT improvement projects and assist in deploying new technologies. Keep IT documentation and knowledge bases accurate and up to date. Why Join Us? You'll work with a skilled team in a modern, cloud-centric environment, where you'll be trusted to take ownership, contribute ideas, and develop your expertise across Microsoft 365 and Intune. Experience Required 1-3 years in an IT support or helpdesk role. Proven experience supporting Microsoft 365 environments. Technical Skills Windows 10/11 support and device configuration. Knowledge of macOS, iOS, and Android. Active Directory and Azure AD management. Endpoint management via Microsoft Intune. Understanding of networking fundamentals (Wi-Fi, IP, DNS). Familiarity with VOIP/telephony administration. Desirable Skills PowerShell scripting or automation experience. Understanding of cloud security practices (MFA, Conditional Access). Awareness of backup and disaster recovery processes. Experience with asset management tools or ticketing systems. Any MCP or relevant industry certifications. VMware/Hyper-V or other virtualisation technologies. Networking experience. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Senior Desktop Support Technician - Temporary Contract until March 2026 c .00 per day Mansfield On-site Full-time, Temporary - March 2026 Are you an experienced IT Support professional looking for a hands-on technical role within a busy IT environment? We're looking for two highly skilled IT Support Technicians to join our client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities End User Device Troubleshooting: Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. Windows 11 Deployment: Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance. Active Directory & M365: Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Device & Systems Management: Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments. Infrastructure Security: Support risk-based patching, mitigate vulnerabilities, and maintain high standards of infrastructure integrity and availability. Incident & Change Management: Handle support and change requests, prioritising based on business impact and maintaining clear communication with users. Knowledge Base & Documentation: Create and maintain accurate technical documentation to support efficient first- and second-line fix capabilities. Compliance & Best Practice: Work in line with IT compliance standards, BCP/DR principles, and industry best practices. Customer Service & Communication: Deliver excellent support to users of varying technical ability, communicating clearly and professionally. Stakeholder and Supplier Management: Collaborate with internal teams and third-party providers, contributing to continuous improvement initiatives. What We're Looking For Demonstrable experience in resolving technical support issues across desktop, laptop, tablet, and smartphone hardware and applications, ensuring service level agreements (SLAs) are met. Hands-on experience in deploying Windows 11 in an enterprise environment, including migration from Windows 10, device imaging, user data transfer, and post-deployment support. Strong background in Entra/Active Directory (on-premise and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop/server operating systems. Advanced skills in managing and administering Windows and iOS devices, including deployment, patching, upgrades, and configuration via Microsoft SCCM and Intune. Proven ability to maintain the confidentiality, integrity, and availability (CIA) of IT infrastructure, including risk-based patching and mitigation of vulnerabilities. Experience managing support and change tickets, prioritising incidents by business impact, escalating as necessary, and maintaining clear communication with users. Ability to author, maintain, and review technical knowledge articles and support documentation to maximise first- and second-line fix rates. Familiarity with IT compliance standards, business continuity planning (BCP), disaster recovery (DR), and industry best practices. Must be available on a temporary basis Don't miss out apply today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team Key words for this role: Desktop Support Technician / IT Support Technician / 1st Line Support Engineer / 2nd Line Support Engineer / IT Service Desk Analyst / Technical Support Analyst / Onsite Support Technician / Field Support Engineer / End User Support Technician / EUC Support Engineer / IT Technician / ICT Technician / Support Desk Engineer
26/11/2025
Contractor
Senior Desktop Support Technician - Temporary Contract until March 2026 c .00 per day Mansfield On-site Full-time, Temporary - March 2026 Are you an experienced IT Support professional looking for a hands-on technical role within a busy IT environment? We're looking for two highly skilled IT Support Technicians to join our client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities End User Device Troubleshooting: Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. Windows 11 Deployment: Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance. Active Directory & M365: Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Device & Systems Management: Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments. Infrastructure Security: Support risk-based patching, mitigate vulnerabilities, and maintain high standards of infrastructure integrity and availability. Incident & Change Management: Handle support and change requests, prioritising based on business impact and maintaining clear communication with users. Knowledge Base & Documentation: Create and maintain accurate technical documentation to support efficient first- and second-line fix capabilities. Compliance & Best Practice: Work in line with IT compliance standards, BCP/DR principles, and industry best practices. Customer Service & Communication: Deliver excellent support to users of varying technical ability, communicating clearly and professionally. Stakeholder and Supplier Management: Collaborate with internal teams and third-party providers, contributing to continuous improvement initiatives. What We're Looking For Demonstrable experience in resolving technical support issues across desktop, laptop, tablet, and smartphone hardware and applications, ensuring service level agreements (SLAs) are met. Hands-on experience in deploying Windows 11 in an enterprise environment, including migration from Windows 10, device imaging, user data transfer, and post-deployment support. Strong background in Entra/Active Directory (on-premise and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop/server operating systems. Advanced skills in managing and administering Windows and iOS devices, including deployment, patching, upgrades, and configuration via Microsoft SCCM and Intune. Proven ability to maintain the confidentiality, integrity, and availability (CIA) of IT infrastructure, including risk-based patching and mitigation of vulnerabilities. Experience managing support and change tickets, prioritising incidents by business impact, escalating as necessary, and maintaining clear communication with users. Ability to author, maintain, and review technical knowledge articles and support documentation to maximise first- and second-line fix rates. Familiarity with IT compliance standards, business continuity planning (BCP), disaster recovery (DR), and industry best practices. Must be available on a temporary basis Don't miss out apply today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team Key words for this role: Desktop Support Technician / IT Support Technician / 1st Line Support Engineer / 2nd Line Support Engineer / IT Service Desk Analyst / Technical Support Analyst / Onsite Support Technician / Field Support Engineer / End User Support Technician / EUC Support Engineer / IT Technician / ICT Technician / Support Desk Engineer
Position: I.T Technician (6-month FTC) Location: Henfield Salary: 31,000 - 35,000 per annum. I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield. Role Overview Handle daily support tickets covering hardware, software and user queries Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required Build and configure Windows laptops using the approved image Support and manage Android smartphones using the company MDM Maintain inventory of devices, SIM cards and spare equipment Support onboarding and leaver processes by preparing equipment accounts access and documentation Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed. Travel to other offices or sites as required, usually around once per month Job Requirements Experience in a first- or second-line IT support role Good understanding of networking including IP addressing, patching, connectivity and working with network specialists Strong troubleshooting skills with the ability to work independently Experience with Windows laptops, Microsoft 365, Android devices and common business applications Confident documenting systems, writing clear instructions and recording configuration details Full driving license Access to a car for work related travel Business use car insurance Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
25/11/2025
Full time
Position: I.T Technician (6-month FTC) Location: Henfield Salary: 31,000 - 35,000 per annum. I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield. Role Overview Handle daily support tickets covering hardware, software and user queries Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required Build and configure Windows laptops using the approved image Support and manage Android smartphones using the company MDM Maintain inventory of devices, SIM cards and spare equipment Support onboarding and leaver processes by preparing equipment accounts access and documentation Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed. Travel to other offices or sites as required, usually around once per month Job Requirements Experience in a first- or second-line IT support role Good understanding of networking including IP addressing, patching, connectivity and working with network specialists Strong troubleshooting skills with the ability to work independently Experience with Windows laptops, Microsoft 365, Android devices and common business applications Confident documenting systems, writing clear instructions and recording configuration details Full driving license Access to a car for work related travel Business use car insurance Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
IT Support Technician Part-Time Temporary Appointment Irvine £172.40 per day Your New Company: A global organisation within the science and technology sector, operating across multiple disciplines including life sciences, healthcare, and advanced technologies. This company is dedicated to driving innovation that enhances everyday life and supports sustainable progress. Your New Role: As part of the End User Services team, you will be working on-site based in our Irvine manufacturing facility providing 1st line IT support. Key Responsibilities: Incident and service request management Support user onboarding, integration, and lifecycle management of IT hardware. Collaborate with global teams to resolve advanced IT issues. Deliver basic training and guidance to end users. Manage Software licences, access, and system documentation. What you'll need to succeed: Significant years of experience within IT Support in customer-facing roles. Proficiency with Windows, Microsoft 365, mobile devices, and MDM tools (Intune/SOTI). Relevant certifications (CompTIA A+, Microsoft, ITIL) are desirable. Experience in manufacturing or laboratory environments is a plus. What's in it for you: 21 hours spread across 3 working days £172.40 day rate Chance to work alongside an experienced IT Support team Role within a multinational pharmaceutical company In addition to a competitive hourly rate, you will be paid weekly through an efficient online timesheet process and will also receive expert advice from a Hays consultant providing support and guidance throughout the duration of your contract. This is an excellent opportunity to utilise your skills and gain hands-on experience in a large and busy working environment. You will receive bespoke in-house training and will be closely guided to your success. What you need to do now : If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
13/11/2025
Seasonal
IT Support Technician Part-Time Temporary Appointment Irvine £172.40 per day Your New Company: A global organisation within the science and technology sector, operating across multiple disciplines including life sciences, healthcare, and advanced technologies. This company is dedicated to driving innovation that enhances everyday life and supports sustainable progress. Your New Role: As part of the End User Services team, you will be working on-site based in our Irvine manufacturing facility providing 1st line IT support. Key Responsibilities: Incident and service request management Support user onboarding, integration, and lifecycle management of IT hardware. Collaborate with global teams to resolve advanced IT issues. Deliver basic training and guidance to end users. Manage Software licences, access, and system documentation. What you'll need to succeed: Significant years of experience within IT Support in customer-facing roles. Proficiency with Windows, Microsoft 365, mobile devices, and MDM tools (Intune/SOTI). Relevant certifications (CompTIA A+, Microsoft, ITIL) are desirable. Experience in manufacturing or laboratory environments is a plus. What's in it for you: 21 hours spread across 3 working days £172.40 day rate Chance to work alongside an experienced IT Support team Role within a multinational pharmaceutical company In addition to a competitive hourly rate, you will be paid weekly through an efficient online timesheet process and will also receive expert advice from a Hays consultant providing support and guidance throughout the duration of your contract. This is an excellent opportunity to utilise your skills and gain hands-on experience in a large and busy working environment. You will receive bespoke in-house training and will be closely guided to your success. What you need to do now : If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
