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Locations : Boston Atlanta Heredia London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among your responsibilities, you will: Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 8-10+ years of progressively responsible work experience Bachelor's degree required; MBA or advanced professional degree strongly preferred Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat) Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset Agile certification (PSPO, CSPO, or equivalent) strongly preferred Experience partnering across architecture, data analytics, UX, security, and change management functions Vendor management experience including feature evaluation, roadmap influence, and contract oversight Security-conscious mindset with proven collaboration alongside compliance/governance teams Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment Cross-functional partners: Enterprise Architecture (for standard designs & governance) Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning) Security & Risk (for compliance and governance) Data & Analytics (for telemetry and adoption insights) Change & Communications / UX COEs (for adoption, training, and user experience excellence) Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $142,000.00 in our lowest cost US region and goes up to $185,300.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Complaints Data Analyst Housing Association 3-Month Rolling Contract Hybrid (2 Days Onsite - Hammersmith) 28.49 per hour (Umbrella) 35 hours per week A leading Housing Association is seeking a highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision making. Role Overview You will analyse complaints performance, produce high-quality reports and dashboards, and identify key trends to support service improvement. Working closely with the Root Cause Lead and senior stakeholders, you will ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Key Responsibilities Monitor and report on team and individual performance against complaints KPIs. Produce insightful reports on complaint volumes, outcomes, response times, compensation, and service quality. Conduct thematic and trend analysis to identify recurring issues and emerging patterns. Provide comprehensive data packages to support root cause analysis. Support regulatory reporting, Ombudsman investigations, and Executive-level performance reporting. Maintain data integrity, ensure accurate complaint categorisation, and support compliance with the Housing Ombudsman Code. Write and interpret SQL reports; collaborate with IT to enhance data sources and systems. Identify opportunities to automate reporting and improve data processes. About You Strong background in data analysis, performance analysis, or BI reporting. Advanced Excel skills and experience translating complex data for non-technical audiences. Excellent attention to detail with a commitment to data quality and accuracy. Able to manage a varied workload and meet tight deadlines. Experience within complaints, housing, or regulatory environments is advantageous. Knowledge of data governance and reporting best practice. Join us and play a key role in shaping a data-led, customer-focused complaints service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

A Mosaic Business Systems Analyst is required for our client based in Greater Manchester for an initial 6-month contract (likelihood to extend to at least 12 months). This role will be mainly remote based, but you will be required to attend site as and when required. Experience with Mosaic systems is essential. The Business Analyst will work as part of a software and applications team to deliver service excellence; by following all best practice technical, business analysis and project management methodologies and service delivery frameworks (e.g., ITIL).? Implement Mosaic system solutions for the Families First Partnership Programme in Children's Social Care. These solutions will be designed to meet both the operational needs and strategic objectives of the service area, working within ICT's architectural constraints. Work actively with children's services and partners to deliver requirements analysis, business process mapping, workflow and form design, system change and implementation. These solutions will be designed to meet both the operational needs and strategic objectives of children's services, working within ICT's architectural constraints. Key Tasks: Undertake business process mapping and redesign of end-to-end processes to support an integrated system Gather and analyse business requirements for Mosaic system development, using appropriate best practice methods, and design technical solutions to resolve problems and improve service delivery. Develop solutions in the Mosaic Social Care system through: Configuration of workflow steps, including group-based recording Development of form templates Review and alignment of worker role permissions Support Senior Data Analyst reporting requirements for new Workflows Present findings and solutions to varying levels of leadership, management and other stakeholder groups.

We have a large SOC team that can boast some very high profile clients within the Defence sector. Due to expansion, we have this new role for a Senior SOC SIEM Content Engineer with broad experience of Cyber. If you possess robust technical abilities and are eager to apply your expertise to the fullest extent, this opportunity is ideal for you. You will be responsible for creating, implementing, and maintaining security content such as rules, dashboards, and reports for our Security Information and Event Management (SIEM) systems. This role requires a strong understanding of security procedures and experience working with SIEM platforms and within an MSSP environments where you may be working across multiple operational customers and projects. Hybrid Variable: Working in Hemel Hempstead OR Farnborough 1 to 2 days per week. You do need to be DV Cleared OR eligible for DV Clearance. What you'll be doing: Develop, deploy, and uphold security content (including rules, dashboards, and reports) for our SIEM system. Continuously monitor and analyse SIEM data to identify and respond to potential security threats. Collaborate with SOC Analysts, Architects, Project Managers & Engineers to improve the precision and efficiency of the SIEM materials. Stay up-to-date on the latest security threats, vulnerabilities, and attack techniques and incorporate that knowledge into the SIEM content. Work with the security team to establish and maintain security standards and procedures. What you'll bring: Proficient in using SIEM technologies such as Splunk, Sentinel, and QRadar. Thorough grasp of security standard methodologies and protocols, for instance ISO 27001/27002, PCI DSS. Familiarity with security frameworks such as NIST, ISO, and CIS. Experience with programming languages such as Python, PowerShell, and regex. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Location: 1 or 2 days per week in Hemel Hempstead OR Farnborough Employment Type: Permanent Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Lee Salary: To £75K+ Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature the security capability across consultancy, architecture, and technical delivery. The successful candidate will design pragmatic security controls, produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured development. This position will help shape and accelerate the growth of the Managed Security Services (MSS) offering. Key Responsibilities: Security Architecture & Technical Direction Define and lead the technical security direction across Microsoft 365, identity, endpoint, network, and cloud layers Translate framework requirements into practical, phased roadmaps for customer environments Perform environment reviews and define realistic uplift plans that balance risk, user experience, and operational impact Ensure architectural decisions are scalable, consistent, and repeatable across multi-tenant estates Framework & Compliance Interpretation Interpret ISO 27001, CE+, NIST CSF, CIS Benchmarks and MOD/DEFSTAN controls into implementable technical actions Support structured assessments and develop remediation plans with clear prioritisation. Provide the why behind recommendations to achieve stakeholder buy-in and avoid heavy-handed approaches Consultancy & Customer Engagement Act as a senior security advisor to customers at both technical and leadership levels Communicate security concepts clearly and confidently, tailoring detail to the audience Present options and risk-based reasoning Support pre-sales, account management, engineering, and service teams with expert security guidance Technical Delivery & Implementation Lead the end-to-end delivery of complex security transformation programmes, including identity re-architecture, Zero Trust alignment, and phased implementation of modern security controls across multi-tenant estates Design and implement Conditional Access frameworks that account for risk-based policies, break-glass strategy, device trust, session controls, privileged access scenarios, and operational edge-cases Oversee full Intune security baselining, including secure device provisioning, compliance models, remediation scripts, endpoint hardening, managed configurations, and integration with incident response Architect and tune the Microsoft Defender XDR stack, including advanced hunting, alert tuning, automation rules, vulnerability management, attack surface reduction, and integration with SOC workflows Design firewall and network segmentation strategies that reflect real operational usage, least privilege principles, east-west traffic controls, VPN hardening, and isolation of high-risk or high-value assets Implement identity governance and access control models covering privileged identity management, entitlement workflows, elevated access justification, and audit-ready forensic traceability Build out logging, monitoring, and incident response capabilities, ensuring telemetry is collected, correlated, enriched, and actionable for both engineering and SOC teams Champion technical evidence collection and audit readiness, ensuring controls are measurable, repeatable, and presented clearly during customer or external audits Validate end-to-end outcomes, confirm alignment between design intent and implementation, and ensure security uplift is embedded into operational practice rather than left as one-off actions Mentoring & MSS Growth Work closely with our security-focused support desk analyst, providing hands-on mentoring, coaching, and progression pathways Help define the processes, standards, and technical methods that underpin Managed Security Services (MSS) Ensure the internal team understands how and why controls are implemented to drive capability growth across the whole business Internal Capability Development Improve internal documentation, repeatable processes, and delivery frameworks Provide architectural oversight across security projects and initiatives Contribute to long-term planning for security service evolution Required Experience & Skills Technical Expertise Strong hands-on experience with Microsoft cloud security (Entra ID, Conditional Access, Intune, Defender XDR) Ability to design secure configurations across identity, endpoint, and network layers Proven experience delivering end-to-end security uplift projects Solid understanding of Zero Trust concepts and modern security architecture Framework Knowledge Practical understanding of ISO 27001, Cyber Essentials Plus, NIST CSF, CIS Benchmarks and similar Frameworks Experience turning framework requirements into realistic, implementable controls Comfortable producing structured gap analyses and remediation pathways Consultancy & Communication Skilled in presenting complex security concepts in simple, actionable terms Able to influence decision-making through clarity, options, and rationale Confident working directly with stakeholders ranging from engineers to leadership teams Professional Background Experience in an MSP, consultancy, or multi-tenant environment Exposure to defence, MOD, or high-assurance environments is strongly beneficial Security certifications advantageous (AZ-500, SC-100, SC-300, CISSP, CISM etc.)

Microsoft Sentinel Engineer Up to £70,000 DOE Remote - MUST be UK based Are you an experienced Microsoft Sentinel Engineer ready to take ownership of advanced security projects? Do you have strong 3rd-line level experience across Microsoft, Azure, networking, and cloud security? Would you like to join a fast-growing global consultancy where your expertise will help shape the future of their cybersecurity offering? If so, this could be the perfect opportunity. The Role You will join the cybersecurity team within a specialist Microsoft consultancy that's growing rapidly across the UK and globally. The team currently numbers around 15 within a 60-person business and is expanding fast including the recent onboarding of a major financial services client. As a Microsoft Sentinel Engineer, you will design, implement, and optimise Sentinel solutions across enterprise environments. You will connect multiple data sources, write complex KQL queries, build automation playbooks, and work closely with clients to strengthen their security operations and response capabilities. This is a technically advanced role that combines engineering depth with real client interaction ideal for someone who enjoys both hands-on work and architectural thinking. What You Will Be Doing Design, configure, and deliver Sentinel SIEM solutions for enterprise clients. Develop and optimise automation rules, playbooks, and runbooks using Logic Apps and Power Automate. Write and fine-tune Kusto Query Language (KQL) queries to analyse and visualise raw security data. Integrate third-party tools (firewalls, IAM, telemetry) into Sentinel. Use MITRE ATT&CK to anticipate and counter adversarial activity. Apply cost-optimisation principles (data tiering, filtering). Collaborate with security architects to improve internal policies and ISO 27001 alignment. Act as an escalation point within the SOC and mentor junior engineers. What We Are Looking For 3+ years' experience as a Microsoft Sentinel or SIEM Engineer. Strong technical background across Microsoft 365, Azure, networking, and cybersecurity. Hands-on experience with KQL, PowerShell, and ideally Python. Proven experience automating processes using Logic Apps, Playbooks, or Terraform. Understanding of encryption, data protection, and incident response. Confident communicator, capable of working in client-facing scenarios. Ideally certified in one or more of: SC-200 (Security Operations Analyst) AZ-500 (Azure Security Engineer) SC-100 (Cybersecurity Architect - highly desirable) CompTIA Security+, CISSP, or Ethical Hacker Why Join? Join a fast-growing, globally distributed Microsoft consultancy with a strong reputation for delivery and innovation. Be part of the fastest-growing division in the business - with real opportunities to progress. Work directly with senior leadership (including the CEO) in a collaborative, flat structure. Gain exposure to enterprise-scale environments, including clients in the financial services sector. Fully remote role with flexible working and global team collaboration. Interested? Apply today or get in touch for a confidential chat - we would love to tell you more about the team, their growth plans, and how you could make an impact in this key role.

An excellent opportunity for a Lead Business Analyst to join a housing association in Walsall. Client Details I am working with an innovate and well respected housing organisation, who are searching for a Lead Business Analyst to join their team.As Lead Business Analyst, you will be responsible for shaping and developing the Business Analysis capability within the Business Change team, while managing and mentoring a team of Business Analysts.This is a permanent role, with hybrid working based out of Walsall. Description Actively engage with stakeholders across all levels of the organisation to understand challenges, uncover opportunities, gather requirements, and support option development. Lead and manage a team of Business Analysts, conducting regular one-to-ones, fostering a community of practice, and embedding peer review and best practice standards. Collaborate closely with the Head of Transformation to enhance and evolve the business analysis function, supporting the successful delivery of change initiatives. Oversee Business Analyst resource planning, ensuring capacity is forecasted, prioritised, and allocated effectively across projects. Continuously review and improve business processes and user journeys, driving optimisation and consistency in analysis outputs and documentation. Promote a benefits-driven approach to analysis, equipping the team to define, assess, and track benefits across the change portfolio, including supporting cost-benefit evaluations. Take ownership of the testing service within Business Change, ensuring Business Analysts are central to planning and executing testing phases, coordinating business-led testing cycles, and maintaining high-quality documentation. Ensure all solutions are thoroughly tested and validated prior to implementation, maintaining high standards of quality and alignment with business needs. Profile Holds a degree in a relevant discipline or has equivalent professional experience. Possesses a recognised qualification in Business Analysis, such as the BCS International Diploma or IIBA CBAP , or has comparable senior-level experience. Demonstrated experience in leading and managing teams, including full line management responsibilities. Familiar with both agile and waterfall delivery approaches, and well-versed in business analysis frameworks. Skilled in presenting project updates to senior stakeholders and governance boards. Strong communicator, able to translate complex concepts into clear, accessible language. Proficient in a range of analysis and testing techniques, including persona creation, journey mapping, requirements definition, benefit evaluation, impact assessments, pulse surveys, traceability matrices, and test planning. Job Offer Salary range of is £55,552 - £58,414 Hybrid working Pension scheme Plus many more excellent benefits

We are looking for a Lead Data Architect to provide strategic leadership and technical expertise in the design and development of data solutions. This role involves setting technical standards, evaluating new technologies, and shaping our approach to data. You will lead a team of Data Architects, Engineers, and Analysts, defining data architecture frameworks and ensuring the development of scalable, robust, and cost-effective solutions. The ideal candidate will have a passion for data, be technology-agnostic, and possess excellent client-facing skills. Lead Data Architect Annual Salary: circa £85,000 Location: Flexible, hybrid working with some client travel Day to day of the role: Shape the approach to the design and development of data solutions using cloud technologies. Set standards for solutions documentation and data governance. Lead the promotion of Agile delivery methods. Manage and mentor mid-level to senior team members. Stay updated with the latest technologies and methodologies in cloud and data. Maintain relevant certifications and build strong client relationships. Promote best practices and inspire continual improvement within the team. Analyse client technology implementations and provide recommendations. Provide technical leadership and guidance to Data Architects and Data Engineers. Ensure technical deliveries meet the required standard for data quality and design. Provide technical expertise in pre-sales processes to help win new business. Contribute to the development of training plans for junior staff. Required Skills & Qualifications: Experience designing cloud data platforms in Azure/AWS or significant on-premise design experience. 5+ years in data engineering or business intelligence roles. Extensive ETL and data pipeline design experience, technology agnostic. Proficiency in SQL and experience with data engineering coding languages such as Python, R, or Spark. Understanding of data warehouse and data lake principles. Experience with data visualisation tools such as PowerBI or Tableau. Leadership or mentoring experience within a technical team. Agile and/or DevOps project delivery experience, including peer reviews and continuous improvement practices. Familiarity with backlog management tools such as Jira or Azure DevOps. Benefits: 36 days annual leave entitlement, with incremental increase. Sabbatical policy and flexible, hybrid working. Modern office space and funded qualifications/certifications. Private Health Insurance with Vitality and cycle to work scheme. Enhanced sick pay policy and EMI share options scheme. Enhanced family-friendly policies and a great working culture. Free sports tickets, monthly social events, and staff referral scheme. Corporate metro tickets and free parking. To apply for the Lead Data Architect position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Application Support Analyst £30,000 - £40,000 + Bonus Hybrid (2-3 Days Onsite) East Midlands Are you someone who loves digging into complex systems, solving problems that others can't, and becoming the go-to expert for business-critical applications?If so - this is the next step you've been waiting for. We're working with a well-established, high-growth organisation that's investing heavily in their internal technology function. With new projects landing and a major upgrade roadmap ahead, the team is now looking for an Application Support Analyst who wants responsibility, progression, and the chance to truly own the platforms they support. What You'll Be Doing Providing 2nd/3rd line support across key business applications Investigating incidents, diagnosing root cause, and delivering permanent fixes Working closely with vendors, product teams, and internal stakeholders Supporting release cycles, upgrades, patches, and deployments Producing documentation, knowledge articles, and training materials Getting involved in enhancement work, integrations, and system improvements Continuous improvement of system performance and stability Tech You'll Work With (Not all required - but exposure to any is beneficial) SQL (queries, debugging, optimisation) APIs, integrations, data flows Windows Server / IIS ERP, CRM, HRIS or bespoke business systems PowerShell / automation Monitoring & alerting tools ITIL processes If you've ever been the person who "gets" how applications behave behind the scenes - you'll fit in perfectly here. Why This Role Is Desirable Real ownership of the applications - not just ticket-chasing Progression into Systems Analyst, Product Support, or Development Hybrid working with genuine flexibility Mentorship from senior engineers and product specialists Exposure to major upgrades, cloud projects, and modernisation work A supportive team that actually invests in training and certifications This is the kind of position where you build a name for yourself internally and level up quickly. What They're Looking For Experience in Application Support (2nd or 3rd line level) Confidence with SQL querying and troubleshooting Strong communication with both technical and non-technical users Curiosity - someone who enjoys understanding how systems work A mindset focused on improvement, not reactive firefighting How to Apply If you're ready to take ownership of key business systems and develop your application support career in a forward-thinking environment, hit apply or reach out for an informal chat. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

IT Senior Desktop Support Location: London, SE1 Work Arrangement: On-premises An outstanding opportunity has arisen to join a prestigious national institution renowned for its cultural impact and historical significance. This forward-thinking organisation offers a purpose-driven environment where your advanced IT expertise will directly support the systems that preserve and share powerful historical narratives. With major investments in digital infrastructure and cloud-based technology, they're now seeking a seasoned IT professional with solid third-line desktop support experience to join a close-knit technical team. IT Senior Desktop Support Key Skills: We are keen to connect with professionals who take pride in delivering high-quality, customer-focused IT support. This includes Desktop Support Engineers, IT Support Analysts, Service Desk Engineers, End-User Support Specialists, and IT Technicians who have experience providing exceptional 2nd and 3rd level support service in user-facing environments. You should also bring: - 4+ years of experience in 2nd and 3rd line desktop support, with demonstrable third-line expertise. - Strong problem-solving skills and the ability to manage complex support cases to resolution. - Experience supporting Microsoft Windows in a networked environment. - Familiarity with Active Directory, Azure AD, Intune, and hybrid infrastructure. - Excellent communication skills and a professional, approachable demeanour. - Experience using helpdesk/ticketing platforms (Ivanti experience is a plus). - Ability to work across platforms including Windows desktops, laptops, and occasionally Mac. All applicants must have the right to work in the UK and possess fluent English communication skills. About the IT Senior Desktop Support position: As a key member of the IT and AV Services team, you'll take ownership of escalated support issues and play a critical role in maintaining IT systems across multiple UK sites. This is a customer-facing, first, second and third-line support role ideal for someone who enjoys problem-solving, thrives in technically varied environments, and understands the value of delivering exceptional service. You'll provide expert desktop and infrastructure support, bridging on-premises systems and Azure cloud services, and be entrusted with managing complex incidents, mentoring users, and enhancing service delivery with new technologies. Responsibilities include: - Troubleshooting and resolving first, second and third-line desktop and infrastructure issues. - Acting as Problem Manager for high-priority or technically complex support cases. - Providing expert-level support across Windows-based systems, AD, and Intune. - Responding to user issues via phone, email, and chat; ensure accurate ticket logging. - Supporting hybrid environments, including Azure cloud and on-premises infrastructure. - Delivering user training and promote best practices. - Introducing new technologies, including AI chatbots. - Contributing to documentation, patching, monitoring, and service enhancements. - Deputising for the IT and AV Service Desktop Team Leader as needed. This role promises a stimulating environment with varied and challenging responsibilities that directly support the organisation's mission to educate and inform the public about significant historical events. Salary and Benefits: Salary: £40-45,000 Work Arrangement: On-premises Benefits Include: - 25 days annual leave (increasing to 30 after 5 years) plus public holidays. - Exceptional pension contributions between 16.7%-24.3% through the Civil Service Pension Scheme. - Interest-free season ticket loans after three months of service. - Free entry to partner museum exhibitions. - Continuous professional development opportunities. - Enhanced maternity and paternity benefits linked to length of service. - Childcare vouchers. - Benenden Healthcare Society membership (subject to terms & conditions). - Access to The Charity for Civil Servants. - Ride 2 Work Scheme. For more information on this IT Senior Desktop Support position, please contact us to discuss. Our client welcomes everyone. They celebrate differences and encourage everyone to join and be themselves at work.

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit 8x SOC Threat Detection Analyst subcontractors on an initial 6 month contract. This role can start on an SC Security Clearance basis, however DV Clearance will be required down the line. This role would suit someone from a Cyber Security Analyst, SOC Analyst or Threat Detection Analyst background. Hourly Rate: 45ph - 85 per hour. There are 8 positions being recruited across the mid-senior level. Overtime rate of time and a quarter. Contract Duration: 6 Months initially and long-term thereafter. Shift pattern: 28 day Cycle Sat to Tue - Earlies (Apply online only) Wed to Sun - Off Mon to Fri - Lates (Apply online only) Sat to Tue Off Wed to Sun - Nights (Apply online only) (The type of shift rotates along the pattern through, so the start of the next 28 day cycle they start with lates -> Nights -> earlies then next cycle: Nights -> earlies -> lates) 28 days = 4 weeks, 14 days worked per 28 days, 3.5 days worked per week, 3.5 x 8 = 28 hours per week Initially may not be expected to do nights until team grows. SOC Threat Detection Analyst Job Description: An opportunity has arisen in the cyber security operations centre (SOC) within Information Management (IM) for a SOC Threat Detection Analyst. Supporting the Senior SOC analysts in assisting IM meet the challenges and demands of countering the Cyber Threat. The successful applicant will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC. Responsibilities: To support the SOC Manager in assisting Information Management UK meet the challenges and demands of countering the Cyber Threat. Support for the operational functions of the UK SOC. To work with other UK SOC members, including the UK InfoSec Team and the IM Domains (Customer Support and Infrastructure / Information Systems). It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event Management), Network Packet Capture platform, Anti Malicious Code, Threat Detection technologies and platforms across the UK Network Perimeter working with the best standard technologies. The SOC Analyst reports to the SOC Manager. The SOC Analyst conducts a range of analysis and assists the incident response team with investigations that need to be escalated to an embedded member of staff. The SOC Analyst key responsibilities are: Effective Tier 1 to 2 alert triage of security events Monitoring of Cyber Security tools Monitoring the SOC email notification mailboxes Assists with the maintenance of Security technologies Assisting the SOC Solutions Lead with project activity Assist proactive threat hunting in collaboration with the CTI function Assist IR in HR and InfoSec related investigations Ensure the timely triage and remediation of any incident or request tickets raised to the SOC Participate in the activity of adding/removing URLs from the AcceptList and BlockList Attend routine security meetings Conduct activities in line with SOC Maturity and continuous improvement Skillset/experience required (Baseline): A career background in Cyber Security. Security awareness and experience in all areas of IT, primarily Network Security, Infrastructure and the secondary area being Operating Systems & Applications. Knowledge of IT Security standard methodologies. Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools. Hands on experience with IDS/IPS technologies and threat hunting activities. Strong analytical experience and mind-set. Experience within Defensive Cyber-attack methodologies and frameworks. Understanding of Malware capabilities, attack vectors, propagation and impact. Good communication skills liaising with the business and suppliers. Desirable Skillset/experience (Senior grade): Root cause analysis and leading T2 incident investigations Process / Playbook / Runbook development Working knowledge of detection engineering, false positive improvements Capability to tune SIEM rules or create custom detections Scripted automation experience e.g. Python, SOAR, PowerShell Threat modelling and Hunting methodologies

Overall Role Purpose To work with a Senior Product Manager to continually improve The client's digital proposition, which could include product ownership of the newly introduced 'My The client' platform and commercial B2B API portal. 'My The client' enables The client passengers to have a single login which is used to access bookings and self-serve their The client Rewards account (loyalty programme); both on The (url removed) and our mobile application. The focus of this product roadmap is to increase revenue generation, foster loyalty and improve user experience. Primary Focus of the Role We expect the successful candidate to: Input into and support The client's Digital Strategy. Manage 2-3 Product Backlogs that are aligned with and are prioritised to deliver on The client's Digital Strategy. Lead Delivery Teams (including Delivery Managers, Designers, Developers, Business Analysts and Testers) as they deliver a prioritised backlog, whilst also, continually working with the team to optimise that delivery process. Deliver innovative digital experiences to a global audience to improve conversion, revenue and third-party developers using the commercial B2B API portal. Communicate with and influence 3rd Party Stakeholders and the wider The client business to maintain strategic alignment of the products being developed. Grade Factors Functional Expertise Demonstrates strong expertise in Agile methodologies and the delivery of digital products in fast-paced environments. Possesses hands-on experience with My Account capabilities, including Customer Identity and Access Management (CIAM). Understands web technologies and how they can be applied to enhance both business outcomes and customer experiences. Applies knowledge of APIs and web platforms to deliver seamless, integrated digital experiences. Has a deep understanding of customer experience principles and how to translate them into product features. Familiar with a broad range of digital concepts including SEO, analytics, content strategy, digital marketing, personalisation, usability, and compliance. Maintains a strong interest in emerging digital trends and technologies, applying relevant innovations to product development. Problem Solving Operates with calm and confidence in dynamic environments, adapting priorities while maintaining focus on the Product Vision. Balances pragmatism with innovation to solve complex business challenges without compromising long-term goals. Challenges the status quo to identify new, cost-effective, and scalable solutions. Uses data and insights to inform decision-making and drive continuous product improvement. Nature & Area of Impact Delivers high-quality digital experiences that enhance The client's reputation and positively impact millions of global passengers annually. Contributes directly to The client's strategic objectives through the delivery of impactful digital products. Personal Skills Possesses excellent interpersonal and communication skills, with the ability to influence and collaborate across all levels of the organisation and with external partners. Works effectively in cross-functional teams, fostering a collaborative and inclusive culture. Balances quality and speed of delivery, demonstrating sound judgment under pressure. Brings a flexible, decisive, and creative mindset to problem-solving and product leadership. Qualifications and Experience Qualifications Educated to degree level or equivalent work experience Additional certifications as a Product Manager, Product Owner, Scrum Master or other digitally relevant roles would be an advantage Experience A strong background (minimum of 5 years) in a digital, customer-facing, environment. A minimum of 3 years as a Product Owner. Experience in loyalty, my account or post purchase is an advantage. Experience in Salesforce SaaS Applications is an advantage. API product experience will be a further advantage. Demonstrable experience of working with Agile teams. Practical experience with Agile tools such as Azure Devops or JIRA/Confluence. Technical expertise A thorough understanding of how to develop a digital platform. An understanding of delivering responsive design, SEO, web analytics, APIs, digital CMS and use of associated publishing tools. Thorough understanding of API development along with demonstrable experience of launching and maintaining B2B portals. Good working knowledge of web standards, user experience design, accessibility and responsive web design Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

This role has a starting salary of 41,585 per annum, based on a 36 hour working week. We are excited to be recruiting a Performance Data Analyst to join our fantastic Performance and Analytics Team based in Guildford. This is a 6-month fixed term contract or secondment opportunity. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home. Further details can be discussed at interview. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role We are looking for a motivated and detail-oriented individual to join our friendly and collaborative Performance, Analytics and Systems Team within Adult Social Care. This is an exciting opportunity to apply and develop your analytical skills to support one of Surrey County Council's key priorities: the 'Right Homes, Right Support' programme. As a Performance Data Analyst, you will provide high-quality analysis and insight to help ensure adults with care and support needs have access to the right accommodation and services at the right time. Working closely with colleagues across commissioning, finance and operations, you will analyse current and future demand for residential and nursing care, supporting evidence-based planning and market development. Your work will play a key role in shaping strategic decisions and policies. By modelling trends in population need, placements and market capacity, you will provide clear, data-driven evidence that informs reports and briefings, including Cabinet Papers and strategic board reports. These insights will help senior leaders make informed choices about how services are designed, delivered and resourced. You will turn complex datasets into meaningful insights through dashboards, reports and visual presentations; helping colleagues understand trends, risks and opportunities. You'll also collaborate closely with operational teams and partner organisations, ensuring that data is translated into practical action that improves outcomes for Surrey residents. This is a fantastic opportunity for someone who enjoys using data to solve problems, influence strategy, and help shape the future of care and support for adults in Surrey. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong analytical skills : Ability to analyse complex datasets, identify trends, and produce actionable insights that inform strategic decisions. Experience of demand forecasting or market analysis within a public sector or care context would be useful Creative problem-solving ability : Experience in developing innovative analytical approaches to understand and model future demand. Ability to think critically and approach complex problems from multiple perspectives to generate practical, data-driven solutions that support long-term planning Technical proficiency : Proficiency in data visualisation tools (including Tableau) and data handling and analysis using Excel, SQL, R, or Python. Experience with data modelling, demand forecasting, or working with large datasets from multiple sources. Please note, Tableau skills will be assessed as part of the recruitment process through a practical exercise at interview Communication and collaboration : Excellent communication skills, with the ability to translate complex analytical findings into clear and meaningful messages for senior leaders and non-technical audiences. Experience of working collaboratively across teams to deliver shared goals Attention to detail and accuracy : Strong attention to detail and a commitment to accuracy and quality in data analysis. Ability to assess and validate data from multiple systems to ensure reporting and forecasting outputs are robust, reliable, and fit for inclusion in strategic reports and Cabinet Papers To apply, we request that you submit a CV and you will be asked the following 4 questions: This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders? Senior leaders often need to understand "what if" scenarios when planning for future demand. Describe an example of how you have created or could create scenario models to test different assumptions or policy options. What analytical tools or methods (e.g., Excel, Power BI, SQL, R, Python) have you used to support demand forecasting or capacity planning Give an example of how your technical skills added value to a project. Give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation? The job advert closes at 23:59 on 3rd December 2025 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Incident Response (CSIRT) / Security Operations Centre (SOC) Level 3 Analyst 2-3 Days onsite - Crawley 6-9 Month duration Reporting line: The Analyst will report to the Cyber Security Response Manager and work within the Information Systems directorate, based in the Crawley office. Job purpose: The role of an Incident Response (CSIRT) / SOC Level 3 Analyst is to respond to high-severity cybersecurity incidents and escalated events or alerts, using experience and industry tools to expedite containment, eradication, and recovery strategies that minimise business impact and protect network systems and customer data from cyber threats. Dimensions People Work collaboratively in a team of around 14 cyber security operations staff. Mentor Level 1 and Level 2 SOC Analysts, providing guidance and training. Suppliers Regular interaction with technical resources from outsourced Managed Security Service Providers (MSSPs) and cyber security tooling vendors. Communication Communicate technical cybersecurity concepts to both technical and non-technical colleagues across all levels of seniority. Stakeholders Build and maintain collaborative working relationships with internal technology teams, external partners, suppliers, and providers to drive outcomes and agree on courses of action. Principal Responsibilities Advanced Threat Hunting: Analyse and assess multiple threat intelligence sources and indicators of compromise (IOC) to identify patterns, vulnerabilities, and anomalies, then use this intelligence and tooling to uncover and remove hidden threats that may have bypassed existing defences across IT and OT environments. Policy Development: Develop SOC policies, technical standards, and procedure documentation aligned to industry best practice. Log Management: Work with MSSPs and service owners to ensure log sources are onboarded into the SIEM solution. Create use cases to correlate suspicious activities across endpoints, networks, applications, and both on-premises and cloud environments. Incident Response: Improve playbooks and processes, lead escalated security incidents, oversee remediation and recovery actions, track incidents, liaise with partners, report findings, and apply root cause analysis with lessons learned. SOAR Development: Support and develop the SOAR platform by producing workflows to automate responses to common attack types and enhance operational playbooks. Digital Forensics: Use forensic tools and techniques to analyse data sources such as logs, SIEM data, applications, and network traffic patterns, and recommend appropriate response actions to ensure threats are contained and eradicated. Cyber Crisis Testing: Participate in cyber-attack simulations and scenario exercises to test resilience and improve preparedness. Reporting: Develop and improve reporting dashboards and security/performance metrics to drive continuous improvement in security operations. Security Tools Support: Support the implementation, maintenance, and configuration of security tools and systems for prevention, detection, and response. Audit: Contribute to security audits (e.g. SOC Type II, NCSC CAF, ISO 27001) and ensure compliance with regulations and standards. Continuous Improvement: Automate event monitoring, detection, and response. Enhance alert use cases and log correlation processes to adapt to evolving threats. Nature and Scope The Information Systems Department provides and optimises technology solutions to improve organisational operations. This role underpins that mission by strengthening cyber security operations. The main measure of success is upholding IT, OT, and organisational resilience against cyber threats and incidents. Qualifications Considerable experience in a SOC Level 2 or 3 role with expertise in advanced threat hunting and incident response across IT and OT environments. SOC-specific training, qualifications, or a degree in Computer Science, Cybersecurity, IT, or a related subject. Ideally hold recognised security qualifications such as CISSP, AZ-500, GIAC/GCIA/GCIH, CASP+, CEH, or SIEM certifications. Strong knowledge of log correlation, analysis, forensics, and chain of custody requirements. Familiarity with regulatory frameworks (NCSC CAF, ISO/IEC 27001/27002, GDPR, CIS, NIST). Practical knowledge of SIEM, SOAR, EDR, AV, IDS/IPS, NAC, AD, DLP, web/email filtering, behavioural analytics, TCP/IP and OT protocols, and security applications. Understanding of adversarial TTPs and frameworks such as MITRE ATT&CK. Experience with SIEM and SOAR solutions, IAM, and DLP tools (e.g. FortiSIEM, Q-Radar, Microsoft Secure Gateway, Darktrace, Microsoft Defender, Sentinel). Experience developing incident response playbooks, SOAR workflows, red-team exercises, and tabletop simulations. Experience in investigating advanced intrusions, such as targeted ransomware or state-sponsored attacks. Summary: My client are looking for an experienced Incident Response (CSIRT) / SOC Level 3 Analyst with deep expertise in advanced threat hunting, incident response, and cyber defence operations, capable of leading on high-severity incidents and mentoring junior analysts while strengthening resilience across IT and OT environments.

Lead Business Analyst Salary : £55,552 - £58,414 per annum plus excellent benefits Location: Walsall, West Midlands Contract: Full Time, Permanent, 37 hours per week (minimum two days in the office) Closing Date: 20th November 2025 First Stage Interview Date: W/C 1st December 2025 Second Stage Interview Date: To be confirmed Are you a confident and collaborative Business Analyst leader ready to shape how we deliver change at whg? We re looking for a Lead Business Analyst to join our Business Change team, playing a pivotal role in driving insight, innovation, and impact across people, process, and technology. In this exciting role, you ll lead and develop our Business Analysis capability setting the standard for high-quality, benefits-driven analysis that underpins the success of our transformation programmes. You ll manage a talented team of Business Analysts, guiding their professional growth and embedding best practice across the organisation. Main job responsibilities: Leading the Business Analyst team, holding 1:1s, supporting development, and establishing a strong community of practice. Partnering with stakeholders at all levels to understand business needs, identify opportunities, and define requirements that shape the right solutions. Working with the Head of Transformation to evolve our Business Analysis service and support the delivery of strategic initiatives. Overseeing capacity planning and forecasting to ensure analyst resource is allocated effectively across projects. Reviewing business processes and customer journeys to identify opportunities for optimisation and improvement. Embedding a benefits-focused approach, ensuring that value, costs, and outcomes are clearly defined and evidenced. Leading the testing service within Business Change, coordinating business-led testing cycles, ensuring quality solutions, and capturing lessons learned. We're looking for someone who has: A Degree in a relevant subject area or qualified by experience. A professional qualification in Business Analysis (e.g. BCS Diploma, IIBA CBAP ) or significant experience at senior level. Knowledge and ability to conduct rigorous analysis and testing, utilising techniques such as Persona Development, Customer Journey Mapping, Requirements Engineering, Benefit Analysis, Change Impact Assessments, Pulse Surveys, Requirement Traceability, Test Cases/Scripts etc. Experience of managing and leading a team, undertaking all duties associated with direct line management. Experience of agile or waterfall project delivery and business analysis methodologies. Experience of reporting project updates to Programme Boards and senior stakeholders. Excellent communication skills able to turn complex information into clear, actionable insights. What s in it for you? In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. About us At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values Trustworthy, Respectful, Accountable, Collaborative and Excellent guide our work and our commitment to creating an inclusive workplace where everyone can thrive. We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities. Interested in joining our team? Lead Business Analyst

An excellent opportunity for a Lead Business Analyst to join a housing association in Walsall. Client Details I am working with an innovate and well respected housing organisation, who are searching for a Lead Business Analyst to join their team. As Lead Business Analyst, you will be responsible for shaping and developing the Business Analysis capability within the Business Change team, while managing and mentoring a team of Business Analysts. This is a permanent role, with hybrid working based out of Walsall. Description Actively engage with stakeholders across all levels of the organisation to understand challenges, uncover opportunities, gather requirements, and support option development. Lead and manage a team of Business Analysts, conducting regular one-to-ones, fostering a community of practice, and embedding peer review and best practice standards. Collaborate closely with the Head of Transformation to enhance and evolve the business analysis function, supporting the successful delivery of change initiatives. Oversee Business Analyst resource planning, ensuring capacity is forecasted, prioritised, and allocated effectively across projects. Continuously review and improve business processes and user journeys, driving optimisation and consistency in analysis outputs and documentation. Promote a benefits-driven approach to analysis, equipping the team to define, assess, and track benefits across the change portfolio, including supporting cost-benefit evaluations. Take ownership of the testing service within Business Change, ensuring Business Analysts are central to planning and executing testing phases, coordinating business-led testing cycles, and maintaining high-quality documentation. Ensure all solutions are thoroughly tested and validated prior to implementation, maintaining high standards of quality and alignment with business needs. Profile Holds a degree in a relevant discipline or has equivalent professional experience. Possesses a recognised qualification in Business Analysis, such as the BCS International Diploma or IIBA CBAP , or has comparable senior-level experience. Demonstrated experience in leading and managing teams, including full line management responsibilities. Familiar with both agile and waterfall delivery approaches, and well-versed in business analysis frameworks. Skilled in presenting project updates to senior stakeholders and governance boards. Strong communicator, able to translate complex concepts into clear, accessible language. Proficient in a range of analysis and testing techniques, including persona creation, journey mapping, requirements definition, benefit evaluation, impact assessments, pulse surveys, traceability matrices, and test planning. Job Offer Salary range of is 55,552 - 58,414 Hybrid working Pension scheme Plus many more excellent benefits

We're the UK's specialist blood cancer charity and our vision is clear: we re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer. We re seeking a skilled and proactive Digital Insight Analyst to oversee Blood Cancer UK s digital tracking and analytics function. In this role, you ll ensure our digital data from web, email, social media, and campaigns is accurate, reliable, and turned into clear, actionable insights that empower teams to make faster, evidence-based decisions. You will manage the implementation and quality assurance of tracking across platforms, monitor SEO and on-site search performance, and support the measurement and evaluation of campaigns and experiments. Working closely with Product, Content, and Marketing teams, you ll embed robust measurement practices from the start of projects to help drive continuous improvement. You will be responsible for designing and building comprehensive data dashboards that combine digital data from multiple sources, to deliver accessible visual insights for various teams. You will set up, validate, and troubleshoot all data tracking and tagging across our platforms to ensure the highest level of data integrity and accuracy. Additionally, you ll play a vital role in enhancing data literacy across the organisation by providing guidance and training. You ll act as a strategic partner by supporting the Insight & Digital Performance Lead to influence senior leaders and shape organisational priorities through data-driven insight. Expected travel for this role is, quarterly in-person team meetings, 1 2 all-staff away days per year, plus additional travel to the London office and external meetings as required. We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Principal Consultant /Senior Consultant- Defence Salary: £60K to £90K according to your level of experience, plus bonus and excellent benefits Location: Winchester, Hampshire Our client is looking for a positive and enthusiastic customer facing Principal Consultant with a passion for digital enablement and for helping clients succeed. This is an excellent opportunity to join their team and become an integral part of a small, agile, and growing business. As part of the team, you will work with their consultants, analysts and clients at all levels on a number of projects. You will work across different industries, initially focusing within Defence in the UK. Job role for the Principal Consultant will include: Working directly with clients as a lead business analyst Leading technical architecture, solution design and implementation management Contributing to the development and growth of their digital enablement and data analysis capabilities Developing and managing client relationships Building and managing relationships with digital suppliers and associates Experience working with Dstl, Defence Digital, DE&S, Frontline Commands or UK Defence industry. Initial clients will be based around key UK Defence establishments in the south of England. Skills/Qualifications & Experience required for role of Principal Consultant: We believe skills and experience of the following will enable you to excel in this role: A delivery mindset with a passion for delivering high quality, high impact projects. Leading client interactions and building trusted-advisor relationships, with new and existing clients, on both short term and long-term engagements. Experience eliciting requirements and defining business processes in complex environments. Advanced data analysis in Excel, including VBA Decision making techniques and processes Operating models and organisational design Experience of Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Understanding of data science, data analysis and visualisation tools and best practice. Knowledge of current software development using Python Effectively managing delivery teams to deliver high quality results. Interest and knowledge of technology and analysis approaches and best practice. Excellent communication skills, both written and verbal. A positive and flexible approach to your work. The ability to engage and enthuse personnel, and provide effective support and challenge, across all areas and at all levels within client organisations. A preference for building and working within teams. Qualifications:Degree, MBA or equivalent experience, Project Management qualification e.g. APMP would be useful Current or recent UK Defence Security Clearance (SC) would be beneficial Principal Consultant /Senior Consultant - Defence

Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities , Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery lifecycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.